SARAH L.

STANDLEY, MBA
10240 NE 12th St, D107 Bellevue, WA 98004
(425) 614-0065
PROFESSIONAL EXPERIENCE
Administrative Director
Managed all core administrative services including the revenue cycle management
process,front and back-end operational improvements, payer contracting and cred
entialing, provider relations, customer service and compliance; Report to the CF
O.
Operations Director and Field Consultant
Managed the contracted facilities within Eastern, Central and Northern Virginia
and Washington, D.C., encompassing 23 hospitals with 38 direct report employees
and 3 assistant managers. Responsible for staff supervision and human resources
, as well as all aspects of operations management, including payroll, budgeting
and forecasting. Prepared and presented monthly financial reports. Report to the
Regional VP of Operations.
Physician Services Specialist and Patient Advocate
Management of all functions related to provider credentialing, provider relatio
ns and professional maintenance. Strong Focus on provider and community relation
s. Negotiate contracts with third-party payers. Report to the Vice President of
Clinical Services.
Quality and Process Improvement Specialist (Customer Service Initiative)
Worked with the ambulatory clinic leadership team and members of the Quality an
d Process Improvement (QPI) department to analyze current operations for process
improvement opportunities to improve customer service rating scores. Focus on L
ean/Six Sigma Techniques.
Group Home Management Consultant
Provided management services for multiple group home patient care facilities. M
anaged all day to day activities, including reporting, staffing and compliance.
ACCOMPLISHMENTS
Manage process improvement efforts to improve staff and physician efficiency
and maximize gross charges, while maintaining quality care and patient satisfac
tion.
Identified and analyzed trends in the practice operations for areas of impro
vement as it relates to the patient experience utilizing six sigma and lean tech
niques and provided detailed actionable items to address weaknesses and opportun
ities.
Drove revenue from $300,000 to $1.2 million over 3 years, while reducing pay
roll contribution by 8%.
EDUCATIONAL BACKGROUND
MBHA, Master of Business, Health Administration; UNIVERSITY OF COLORADO, Denver,
CO
B.S., Health Care Administration, OREGON STATE UNIVERSITY, Corvallis, OR
CAREER HISTORY
1/08 â present COLORECTAL HEALTH CLINICS CORPORATION, Kirkland, WA
2007 THE CHILDREN 'S HOSPITAL, Denver, Colorado
8/02 â 9/07 NEW WEST PHYSICIANS, P.C., Golden, Colorado
5/99 â 6/02 SMART CORPORATION, East Coast