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SENIOR TECHNOLOGY MANAGER

Program and Project Management


Strategic and Operational Planning / Software Development Life Cycle / Agile
Information Technologies / Data Center Operations

Dynamic, creative and results-driven Technology Manager successful in designing,


developing and delivering high-performance, state-of-the-art, enterprise-based
software solutions. Energetic and decisive leader able to merge and mange dispar
ate technologies and personnel into team-centered business units. Solid technica
l background, team building, management development and customer service skills.
Professional Experience
2006-2009
TeraMedica
Milwaukee, WI
Director of Engineering Operations
Responsible for developing and leading a development staff, analyzing business r
equirements for the team's functional area and presenting creative solutions for
the Evercore product line. Prepared project plans, allocated resources and deve
loped timelines, milestones and budgetary needs for the team's work flow. Worked
with peers and management to maintain, upgrade, and evolve corporate applicatio
ns, systems, and processes. Prepared quality documentation for all projects thro
ughout the stages of work flow to ensure continuous improvement of the software
development process.
Responsibilities included:
Involvement in the full software development cycle
Managing and maintaining the development of all software projects (Windows and U
NIX based)
Gathering and analyzing Customer Requirements and Use Cases
Planning and assignment of tasks to team members – thirteen direct reports
Ensuring that projects are progressing smoothly and within timeline
Analyzing problems reported by team members
Managing human resource issues within team members tactfully
Preparing System and Functional Design Specifications
Organizing and assisting in the QA process
Prioritizing software feature requests and defect reports
Providing technical support to internal and external users
Created, deployed and maintained SharePoint web site (with Project Server)
Client Services Project Manager – previously held position
In charge of TeraMedica’s present and future customer’s interests in the installation, t
esting, go-live and post-installation of all Evercore based product lines.
Responsibilities:
In charge of the implementation of several multi-million dollar software deploym
ents and provided training, supervision, and oversight
Supervised an OEM-based integration project
Captured, documented and presented customer needs
Ensured expectations were set and met
Developed and managed schedules and the coordination of various Client and Tera
Medica resources necessary for successful implementations – three direct reports
Identified and managed any risk and mitigating factors
EXPERIENCE - PAST
2006- 2006
Marshall & Swift / Boeckh
New Berlin, WI
IS Production Support Manager for Claims
2004-2006
Camtronics Medical Systems
Hartland, WI
Program Manager
2000-2004
Merge eFilm
Milwaukee, WI
Senior Software Product Integration Engineer Lead
1998-2000
GE Marquette Medical Systems
Milwaukee, WI
Manufacturing Product Engineer – Software / Hardware
1996-1998
Frontier Technologies Corporation
Mequon, WI
QA Build / Engineer
1987-1991
United States Navy
Chesapeake, VA
Operation Specialist
Honorably discharged with E4 rank and Secret Clearance
EDUCATION
1991-1995
University of Wisconsin
Oshkosh, WI
Bachelor of Science (BS)
Major: Computer Science / Minor: Mathematics
REFERENCES
Professional references are available upon request
SKILLS
Microsoft Project, Project Server and SharePoint Server
Agile, Scrum , RUP, Waterfall SDLC methodologies
Strong working knowledge of PACS, DICOM and IHE
Microsoft Windows / Linux
Internet, Intranet, TCP/IP and WWW operations
Microsoft Office and Visio
Kinook Visual Build Professional

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