ASAP

Customized ASAP Methodology

Company ABC follows the ASAP Methodology for SAP Implementation and Rollout programs.
However the methodology is customized to leverage the Company ABC Global Delivery Model
(GDM) and the requirements of the engagement. For the purpose of this engagement, only the
Project Preparation and Business Blueprint stages are in scope. However the complete
methodology is presented for a complete overview.

Company ABC has categorized the rollout track-wise as the Business Process Design, Technical
Requirements, Data Migration and Training Tracks. The Rollout Track will be governed by the
Company ABC Project Management Methodology. The subsequent sections explain the various
phases of project as proposed by Company ABC.

ASAP Implementation Methodology for Implementation and Rollouts

The proposed Company ABC approach involves appropriate pieces of the project work being
done at our offshore facilities. This approach differentiates Company ABC in that our mature
Global Delivery Model (GDM) allows us to do the work where it makes the most sense. Our
experience in delivering projects in this manner acknowledges that many ERP implementation
project activities require hands-on, face-to-face interaction onsite. There are, however, other
tasks which do lend themselves very readily to a combined onsite – offshore delivery model. The
Company ABC Global Delivery Model lowers cost, enhances quality and speeds time to
completion.
Phase 1: Project Preparation

The objectives of the Program Preparation phase involve aligning the program to the overall
organization strategy, drafting overall project plan, resources for various phases, and conducting
fit- gap analysis. The participants for this phase would be Company ABC and the client Team,
Business Process Owners and super users.

Activities Deliverables Accelerators

 Conduct stakeholder  Formalized Resource  Experience from past
interviews Requirements rollouts projects enables
quick problem definition
 Identify drivers for  Project Team Roles and and roadmap preparation
rollout Responsibilities tailored to the client’s
needs.
 Understand existing  Project Standards
systems landscape  Conduct workshops and
 Preliminary Training interviews with project
 Discuss and agree on and/or Overviews stakeholders
scope and detailed
project-plan  Finalize Project Plan  Questionnaires for
interviews and workshops
 Finalize roles and team  Finalize Budget to help determine scope
structure for project tasks and key pain points

 Develop roadmap

 Identify Milestones

Table 1. Project Preparation Snapshot

Phase 2: Business Blueprint

The objectives of the Business Blueprint phase are to lock down scope, define functional
specifications, define required customizations and prepare data migration plan.

Activities during the Business blueprinting stage

Activities Deliverables Accelerators

 Define to-be business  Organizational and  Templates for gap
processes Master Data Design analysis, functional
requirements, high-level
 Develop reference  Detailed Process design and detailed-
template for US and Analysis design documents
Canada
 Gap Resolution  Knowledge of industry
 Conduct an as-is business best-practices
process study  Process and Solution
Documentation
 Develop future IT
landscape  Authorization Design
and Approach
 Prioritize customizations
 Development Request
 Finalize scope, gather Documentation
requirements for
conversion, customization  Test Strategy
and reporting

 Prepare Training Material

and impart training

 Plan for development and

documentation of
requirements for data
mapping, cleansing,
conversion and validation

Table 2. Business Blueprinting Snapshot

Phase 3: Business Realization

The realization phase includes developing functional and technical specifications, work flow,
system test plans, baseline and the final configuration. Additional activities also include creation
of reports, forms; data cleansing, data migration and integration testing.

Activities during the Business Realization stage

Activities Deliverables Accelerators

 Complete custom  RICE objects, forms  Company ABC
development and workflows development methodology

 Final system  Baseline and final  Best practices from

configuration configuration Company ABC consultants

 Functional/unit testing  Converted data  SAP Solution Manager

 Conduct data clean-up
activities
 Finalize cutover strategy
(optional)
 Unit test plans/scripts
 Templates for creating
 Cutover strategy and knowledge repository for
high-level plan specific industry.

 Develop test plans and  Integration testing  Experience in client system

test cases and business processes
 Security roles and
 Build integration test profiles  CMM Level 5 Quality
environment Processes
 Performance
 Build UAT environment monitoring plan

 Develop security roles  Detailed strategy/plan

for final prep and UAT


Table 3. Business Realization Snapshot

Phase 4: Final Preparation

The final preparation involves validation of the solution design and development, extensive
testing across the complete business cycle, user acceptance testing and preparation for Go–live &
Support.

Activities during the Final Preparation stage

Activities Deliverables Accelerators

 Lead UAT
 Assist UAT activities
 Trial cutover
 Prepare for Go-Live
including, security profile  Final configuration
setup, helpdesk process
 Complete production data
conversion
 Completed UAT;  SAP, LSMW
including documented
test cases/scenarios  Company ABC consultants
best practices
 Organization prepared
for cutover  Templates from Company
ABC
guide and support  Checklists
structure
 Use of testing tools like
 Impact analysis for CATT for stress/ volume
“Go/No-Go” decision, testing
including Go-Live
success criteria  Test script templates
enabling efficient remote
 Security roles/profile in execution
production
environment  Online Web-based issue
tracker with context search
 Production data
conversion completed

Table 4. Business Realization Snapshot

Phase 5: Go-live & Support

Go live & support involves transporting the customized system to the production environment
and monitoring the live system.

Activities during Go-Live stage

Activities Deliverables Accelerators

 Execute business and
systems cutover
 Activate helpdesk
 Transition to post go-live
warranty support
 Live production system  Established Procedures to
ensure flawless cutover and
 Business and systems data migration
cutover
 Extended business hours
 Final configuration leveraging GDM to provide
guide system support

 Finalize project  Service model  Proven handover

documentation
 Handover to support
organization
 Begin continuous
improvement process
methodology
 Stable production
system – acceptance
documentation and go-
live success checklist
 Production hand-off
completed

Table 5. Go-Live Snapshot

1.2 Company ABC Training Methodology

Training Methodology is an integral part of the ASAP methodology at different phases of the
project, namely Blue print, Realization, Final preparation & Go-Live support phases. Company
ABC facilitates the Training process for the project but the client is responsible for training the
users.

Provided below is the training methodology, that Company ABC follows for all its SAP
Implementation/ Rollout engagements. Company ABC proposes a Training spanning across the
entire SAP Rollout engagement. However considering the small number of users and already
existing template in Dubai, the training activities will be redefined after discussions with Mittal
Steel.
Training Project Phases Deliverables

Assess Plan Design Program

• Audience analysis • Work plan • Team onboarding

• Existing materials review • Training strategy • Curriculum

• Hardware/software • Templates
requirements

• Identify tools

• Identify standards
Develop Program Pilot Program Design Program
• Course materials • Course pilots • Administer training data
base
• Exercises • Facilities/software tests
• Deliver courses
• Job aids • Train-the-trainer
• Course evaluations
• Training environment • End-user registration

• Training data • Course evaluation form

• Course schedule

• Role/course mapping
Post Appraise Program Provide Ongoing Support
• Course evaluation • Maintenance processes
summaries
• Maintenance of training
• Recommendations for materials and data bases
improvement
• Transition to permanent
owners