Professional Documents
Culture Documents
May 2001
RETAIL LIGHTING
Flashy Furniture
Disney’s Downtown Decór
Show-Stopping Store
LIGHTFAIR INTERNATIONAL
Seminar Previews
RETAIL LIGHTING
“Must-See” Illumination 34
The NBC Experience project took initial inspiration from other
themed-environment stores, but modified the concepts substantially.
Ron Harwood of Illuminating Concepts, discusses the project that
garnered an Edwin F. Guth Award of Excellence for Interior Lighting Design.
DEPARTMENTS
4 Energy Concerns
Fusion of Fashion and Furniture 42
Ciel Home’s newest store needed an innovative lighting system to completely 8 Specification Sales Strategies
illuminate the products being displayed, while keeping the luminaires as
hidden as possible. Arie Louie explains the design team’s 10 On Committees, Quills and
philosophy in addressing this challenge.
Other Things
Progressive Hub to Disney’s Magic 48
Downtown Disney links all the elements of the expanded Disneyland resort. 11 2001 Progress Report
Toni Page Birdsong provides the details on the lighting design
that accompanied this newly created attraction.
Submittal Form
87 Ad Offices
88 Ad Index
ON THE COVER: Ciel Home opened its newest store in Newport Beach, Calif., with an
innovative lighting system, based primarily in keeping the fixtures hidden. In fact, there are five
distinct themes to the lighting design, each specially configured for the area in need of illumination.
Each theme, or condition, was evaluated to ensure the lighting was not only functional,
but visually pleasing, as well. Photo: Arie Louie
W
e have a passion in this
countr y for “numbers” has a rated light output that’s mea- 2000-2001
Board of Directors
and “metrics.” In school, sured in lumens. A ballast drives the
IES of North America
there are grades, cumulative aver- fluorescent lamp at some percent-
ages and SATs; pediatricians evalu- age of that rated lumen output, President
Martyn K. Timmings, LC
ate babies in percentiles; television which is called the “ballast factor” Vice-President, Market Development
shows get “ratings;” and movies, (BF). Dimming ballasts vary lamp Canlyte - The Genlyte Thomas Group
lumens from 0 to 100 percent of
Past President
their rated value. High/Low ballasts Ian Lewin, Ph.D., FIES, LC
ENERGY
will give two (50 and 100 percent) President
Lighting Sciences, Inc.
or three (30, 50 and 100 percent)
levels of light, while “standard” Senior Vice-President
once thought
Detroit Edison
will start to decrease, which is
analogous to the sensation of hear- Donald Newquist, LC
ing, where pleasurable sounding
to follow
Professional Design Consultants, Inc.
music can get discomforting when John R. Selander, LC
played too load.
logorithmic
Kirlin Company
The Energydesign Resources web-
Fred Oberkircher, LC
site (www.energydesignresources.
relationships,
Texas Christian University
com) devoted a recent issue to a
James L. Sultan, LC
new metric, “LER,” the Luminaire
are not
Studio Lux
Efficacy Rating, described as an
“objective comparison of energy Regional Vice-Presidents/Directors
that
Jeff Martin, LC
miserliness among fluorescent lumi- Tampa Electric Company
naries.” The word, “efficacy” indi-
predictable.
cates lumens per watt. Incandes- Ralph Smith, LC
Ralph Smith Engineering
cent lamps produce approximately
10-20 l/w. Fluorescent and HID pro-
duce from 50-100 l/w. Efficiency, on
the other hand, is the ratio of output
divided by input, and because of the (percent) divided by total luminaire
law of conservation of energy, is input in watts. The units of LER are
always less than 100 percent. LER in l/w, which is why it is called
combines those two factors — effi- Luminaire “Efficacy” Rating, and
cacy and efficiency — to provide this not “efficiency” rating.
new metric of “energy miserliness.” LER is used to compare the l/w
4 LD+A/May 2001 www.iesna.org
of a luminaire to the l/w of a similar the hallway. Well, we finally installed
luminaire. a recording w/hour meter last
There are 11 categories of com- month on the circuit of a typical
monly used fluorescent luminaires, floor with eight apartments. The Publisher
and only units in the same category recorder’s tapes indicated that the William Hanley, CAE
should be compared for their rela- second lamp is only on for eight out Editor
tive ability to squeeze out lumens. of every 24 hours a day. That’s a Chris Palermo
LER does not include any factor saving of more than 30 percent in Assistant Editor
for the appropriateness of the pho- energy because of the sensors. Roslyn Lowe
tometric distribution curve, or the When this project started, the Associate Editor
coefficient of utilization of the lumi- 27-year-old co-gen plant at Starrett John-Michael Kobes
naire, nor does it take into account was generating electricity, near
Art Director
the dirt and dust depreciation of the capacity, for $.07 per kw-hr. The Anthony S. Picco
luminaire, which is a matter of its higher cost of natural gas has
Associate Art Director
construction. Use LER for what it increased that to $.10/kw-hr. The Samuel Fontanez
was meant to be — a measure of 13 W CFL lamp that is held off by
Columnists
the combined luminaire, ballast and the occupancy sensor, saves 16 W Emlyn G. Altman • Brian Cronin
lamp efficacy. for 6,000 hrs per year (16 hours a Rita Harrold • Li Huang
The coefficient of utilization table day) at 10 cents/kw-hr or $9.60 a Louis Erhardt • Willard Warren
indicates what proportion of the year. There are 11 fixtures per floor, Book Review Editor
calculated illumination is coming so the annual savings in electricity Paulette Hebert, Ph.D.
directly from the luminaires and are $ 105 which pays for the two Marketing Manager
how much is coming indirectly, and sensors on each floor in 2.5 years, Sue Foley
how important the room finishes or fewer, if the cost of natural gas Advertising Coordinator
are in the production of inter-reflect- keeps climbing. Michelle Rivera
ed light. The next time you do a We’re now working on a project Published by IESNA
lumen method illumination calcula- which will use an electronic 120 Wall Street, 17th Floor
tion look at the far right column of high/low (50/10 percent output) New York, N.Y. 10005-4001
Phone: 212-248-5000
the CU char t, where the re- ballast in the stairways, with one Fax: 212-248-5017/18
flectances are 0 percent ceiling, 0 lamp per fixture, which will give us Website: http://www.iesna.org
percent walls, and 0 percent floor. the two proper lighting levels and Email: iesna@iesna.org
Using that cu value will provide the extended lamp life. An ultrasonic LD+A is a magazine for professionals involved in the art,
direct component of light in the sensor, circuit board and power science, study, manufacture, teaching, and implementa-
tion of lighting. LD+A is designed to enhance and
space. pack and an emergency battery improve the practice of lighting. Every issue of LD+A
When the illumination is comput- pack are all incorporated inside the includes feature articles on design projects, technical
articles on the science of illumination, new product devel-
ed using the proper cu for the luminaire. opments, industry trends, news of the Illuminating
room’s finishes, the total direct and Some fluorescent fixture manu- Engineering Society of North America, and vital informa-
tion about the illuminating profession.
reflected light in the room can be facturers plan to show “smart fix-
Statements and opinions expressed in articles and edito-
derived. The inter-reflected compo- tures” at LIGHTFAIR INTERNATION- rials in LD+A are the expressions of contributors and
nent can be half the total illumina- AL. Smart fixtures have self-con- do not necessarily represent the policies or opinions of
the Illuminating Engineering Society of North America.
tion in the room. If room finishes are tained occupancy and/or daylight Advertisements appearing in this publication are the sole
dark, it obviates all the benefits of harvesting sensors in each unit to responsibility of the advertiser.
choosing a luminaire with the high- adjust the light output of that fix- LD+A (ISSN 0360-6325) is published monthly in the
United States of America by the Illuminating Engineering
est LER in its category. ture, or if they are at the start of a Society of North America, 120 Wall Street, 17th Floor,
continuous row of fixtures, or at the New York, N.Y. 10005, 212-248-5000. Copyright 2001 by
the Illuminating Engineering Society of North
Project update beginning of a wiring “home run,” America. Periodicals postage paid at New York, N.Y.
Last June, I wrote about the Bi- they can control all the luminaires 10005 and additional mailing offices. Nonmember sub-
scriptions $39.00 per year. Additional $15.00 postage for
level relighting of the 746 public downstream. subscriptions outside the United States. Member sub-
corridors at Starrett at Spring There is an interesting aspect to scriptions $30.00 (not deductable from annual dues).
Additional subscriptions $39.00. Single copies $4.00,
Creek in Brooklyn. There are two 13 energy conservation. The bad news except Lighting Equipment & Accessories Directory and
W CFLs in each luminaire; one lamp is that energy costs keep rising; the Progress Report issues $10.00. Authorization to repro-
duce articles for internal or personal use by specific
is always on, providing minimum good news is that the energy con- clients is granted by IESNA to libraries and other users
code level lighting, and the second servation measures we take will registered with the Copyright Clearance Center (CCC)
Transactional Reporting Service, provided a fee of $2.00
lamp is triggered on by an ultrason- always pay for themselves in less per copy is paid directly to CCC, 21 Congress Street,
ic sensor located on the ceiling in time than originally projected. Salem, Mass. 01970. IES fee code: 0360-6325/86 $2.00.
This consent does not extend to other kinds of copying
the center of the corridor. for purposes such as general distribution, advertising or
When anyone enters the hallway promotion, creating new collective works, or resale.
from either their apartment or from POSTMASTER: Send address changes to LD+A, 120
Wall Street, 17th Floor, New York, N.Y. 10005.
the elevator or stairway, the sensor Subscribers: For continuous service please notify LD+A
detects them and turns the second of address changes at least 6 weeks in advance.
lamp on. The sensor holds the sec- This publication is indexed regularly by Engineering
Index, Inc. and Applied Science & Technology Index.
ond lamp on for 16 minutes after LD+A is available on microfilm from University
there is no more motion detected in Microfilm, Ann Arbor, Mich.
I
n the last issue, we discussed the solutions that will resolve challeng-
range of professionals that make ing project situations; and 6) hon- with 10 as most satisfying, the
up the lighting specifier commun- est and timely responses to infor- results favored the fixture manufac-
ity. This diversity of backgrounds mation requests. turers’ sales representatives with
also exists within the lighting design better ratings than the manufactur-
community. Despite this, one does During construction ers’ direct sales force. However,
find that lighting designers and The services the survey partici- this could be based on the fact that
specifiers have common needs and pants felt were most important dur- more fixture sales representatives
wants. In this column, we will con- ing the construction period include call on specifiers than manufactur-
1) respecting the specification (no ers’ direct sales people. Designers
“packaging” and product substitu- who are called on by manufacturers
SPECIFICATION SALES tion); 2) involving the sales repre-
sentatives in the field to resolve
do not usually see their sales repre-
sentatives as often either.
QUILLS &
which they serve. at the next meeting, or maybe even
Function: The list appears auto- negate the reason to hold that
matically. extra meeting.
A
s the newly elected regional vice-president for
the South Pacific Coast Region, I am simultane- they might not even think about, but utilize every day.
ously overwhelmed, apprehensive and encour- Our Society produces (through volunteer committees
aged. The region was recently expanded to include and alliances with other organizations) Design
three new Sections and the term of office was also Guidelines, Technical Memorandums, Recommended
extended to three years. Having been the Region’s sec- Practices and other tools we use and quote every day
retary for the past three years, while serving on our in conducting business (i.e. How many roadways or
sports facilities are designed to IES Standards?) During
times when budgets decline, disposable income van-
VOICES
encouraged to consider supporting the organization
that gives them those tools.
• Let’s get the next generation, the “Young Guns”
(gender inclusive) involved in education and serving in
the local sections. Some have had lighting education in
local Section’s Board of Managers, I am aware of some college, and some have not, but they can all benefit
of the work that is required to keep an organization like from the IESNA Education materials. Education classes
the IESNA moving. are a great place to recruit the next leadership for the
It is not a continuum that moves on its own without section. The energy and ideas that the younger indus-
the need of volunteers at every level. From the presi-
dent of the Society to the most bashful member of a
Section that volunteers to make name tags for a
Section meeting, we are all a part of the same team.
Agree or disagree,
Russ Owens,
South Pacific
I began my own membership a number of years ago
during a career change, at a time when I saw the value
we are moving forward
and immediate need for networking with those in the
Coast RVP
industry that might be of benefit to starting a consult- and need both fresh ideas
ing business from scratch. I began to attend the local
Board meetings, was recruited to help with education as well as
and took on a succession of positions leading to presi-
dent of the Section. My involvement was always volun- seasoned ones.
tary and certainly changed from self-serving interests,
to seeing the larger need to provide programs and other
venues for the education of those who wanted and try members possess should be harnessed to bring the
needed to learn more about lighting. local sections, as well as the Society at large, along
I have seen many of my predecessors burn out and into the future. Let us not cling to paradigms that
virtually not be heard from again. New people are the worked 10 years ago; we are in an age where technol-
lifeblood of any volunteer organization and the few that ogy is changing faster than the seasons, and we need
do step forward to help, often get rewarded with more to be able to embrace the wealth of new ideas the
duties than they bargained for. Some can’t wait to get young people can bring.
their term of office over with and get away. • With the awareness that corporate budgets have
I would like to offer some suggestions to help retain been cut, as past sources for funding of local mailings
the seasoned people as advisors (they have a wealth of and publishing, local sections are now turning to the
knowledge of the history of the Sections and usually are wonders of the electronic age, email and faxing. I am a
more patient in their approach to meeting goals) and proponent of these tools and they appear to be a great
get the “next generation” of lighting professionals way to get Section Newsletters or meeting notices in
involved at the local level. from of a lot of people quickly, repeatedly and with a
• Let’s take advantage of the numerous awards that minimal investment of time and money. We should
the Society has established and begin to reward those begin and or continue the use of these tools to contact
who have served the Sections and Regions with years our respective database of members and interested par-
of loyal service (you know, the ones that seem to serve ties about meetings, etc. One drawback to only using
on the Board forever, always helping in small ways, the electronic method of communication is the poten-
those that always are at the meetings helping to make tial of a lack of connectivity with the membership. It can
a difference, etc). Present them with an award at a become easy to hit the send button and miss the fact
Section meeting. Recognize longevity and service at that we still are an organization of people and that
the variety of levels we have awards for. Section officers human contact is what keeps us sane (some of us less
— look in those Section Guides for the various awards than others). I think it is a good idea to initiate phone
and give credit where credit is due. People that serve contact from time to time with the membership, so that
don’t usually do it for the reward, but it is a huge stroke the IES identity/connection is not relegated totally to
when your colleagues notice it and act upon it. the infamous line “you’ve got mail.”
• Let’s promote Society membership to people we Agree or disagree, we are moving forward and need
work with — either in our offices or our clients — as an both fresh ideas as well as seasoned ones.
14 LD+A/May 2001 www.iesna.org
which particular lamps and ballasts the lighting luminaires do not have
A
sophisticated new lighting
control system that uses dig- are in need of replacement. to be re-wired, just re-addressed.
ital, rather than analog, sig- The DALI system can be pro- Because the DALI system controls
nals to control the light output of a grammed to turn units on or off, or every individual ballast, it allows
dimmed from 1-100 percent light the user to assign every fixture to
output, by means of a simple low any one of 16 different groupings
ESSAY
voltage control wire that loops of luminaires in the space, and cre-
through the building to every fix-
ture. Further, when DALI is used in
conjunction with a building man-
agement system, every lamp and
It can
BY INVITATION ballast can be addressed to deter-
mine if the lamp or ballast is in
feed back
working order. This status report
digital electronic ballast was recent- can be gathered, either on-site, or information
ly introduced into this country at the central office of a mainte-
The new digital electronic ballast nance contractor, to determine on which
and its control will replace the ana- how many replacement lamps and
log electronic ballast as the inter- ballasts are required, what kind particular
lamps and
Willard L.
Warren,
ballasts are in
PE, LC,
FIESNA need of
replacement.
California
now requires
stores and malls
shut their
lights off
when they close
to keep
electric demand
down in the
evening.
I
stumbled upon an online article describing a research members and one with general web access for non-
study called The Consumer Daily Question Study. (If members. This ‘external’ site (http://search.aol.com)
you want more information on this study, conducted does not list the AOL content available to its members.
by Lewis, Mobilio & Associates, on behalf of Keen.com, • Google is a search engine that uses link popularity
check out: www.keen.com/documents/corpinfo/ to rank websites. The more links to a site, the higher
pressstudy.asp). This study monitored about a hundred the ranking. Yahoo supplements its results with those
people over the course of a week and found Americans from Google (www.google.com).
generate an average of four new questions every day.
Participants spent nearly nine hours per week (online Directories, a little different than search engines, are
often included under this grouping. A directory depends
on human input for its listings. Individual websites sub-
WORKING
mit a short description to the directory for the entire site
or the directory editors create one for sites they review.
A directory search looks for matches only in these
WITH THE WEB descriptions. A well-designed site with quality content is
more likely to be reviewed than a poor site.
• Yahoo is the web’s heavyweight search service
and off) looking for the answers. The primary resource champ. Its reputation for helping people find informa-
was the Internet, followed by Friends & Family; Sales & tion quickly and easily is well-earned. Yahoo is the
Service Providers; Medical Professionals & Therapists; largest human-compiled guide online, employing hun-
and Magazines. Surprisingly, several traditional sources dreds of editors to help categorize the web. Launched
— libraries, TV news, encyclopedias, dictionaries and in 1994, Yahoo is also the oldest major website direc-
maps — were tapped less often than in the past. tory (www.yahoo.com).
Business Contacts came in dead last; so much for trust- • LookSmart is another qualitative or human-com-
ing your peers. piled directory of websites. It also provides directory
Brian Cronin, Information access is a discovery process that will results to MSN Search, Excite and many other search
Director of continue to evolve. Time is essential in finding answers, engines, in addition to being a stand-alone service
Business as is effort. But it is efficiency, the impact of both time (www.looksmart.com).
Development, and effort, that determines the course of action. We
Planetmouse, want our information faster and with less energy expend- Metacrawlers function a bit differently than search
Inc. ed. Until time travel or human cloning become common- engines and directories do. Rather than searching the
place in the work environment, improving the information- web and building their own listings for each request,
gathering process must focus on the source. Increased metacrawlers conduct a search on multiple sites all at
efficiency hinges on improving access and the Internet is once and then provides the compiled results. So, the
an obvious choice for fast, efficient data gathering. user gets the best of multiple search engines and direc-
tories, rather than just one source. Metacrawler exam-
Conducting Research Online ples include: Go2Net /MetaCrawler (www.go2net.
Web-based research is a fast, painless process. The com/index.html); Mamma (www.mamma.com); and
three most commonly used online research tools are: Dogpile (www.dogpile.com).
search engines, directories and metacrawlers.
Garbage in – garbage out
Search Engines are one of the most popular re- The quality of the answer often depends on the quality
search tools on the web. They direct users, based on of the question. Web-based research is no different. The
specific topics, to the web pages that best suit them. key is knowing how to request information quickly and
The user punches in a request and the search engine efficiently. Here are some basic tips for searching online
automatically responds by or “crawling” the web to (for the sake of time and efficiency, the term “search
compile a relevant list of websites. engine” also covers directories and metacrawlers
• Lycos began as a search engine, depending on list- Using + and -: You can instruct search engines to
ings that came from spidering the web. Today, it uses a find web pages that must contain or exclude specific
directory model similar to Yahoo. Lycos (www.lycos. words and phrases. For example, if you want to list the
com) also owns and runs HotBot (www.hotbot.com), top web pages containing both the words ‘dog’ and
another popular search engine. ‘retriever,’ enter +dog +retriever into the search field. If
• Excite is one of the most popular online search ser- you want only web pages that contain ‘dog,’ but exclude
vices. It offers a large index and integrates non-web ‘poodle,’ enter +dog –poodle.
material such as company information and current “Double Quotes”: Most search engines also allow
events into its results. Excite also owns and runs you to search for exact phrases by using double quotes.
Magellan and WebCrawler as separate search services For example, if you type in ‘classic cars,’ you will receive
(www.excite.com). a list of pages that contain classic and/or cars. How-
• AltaVista is one of the largest search engines on the ever, if you search for “classic cars,” your search will
18 LD+A/May 2001 www.iesna.org
yield only those pages containing the specific phrase. both words. Search for dog OR retriever for pages with
Wildcard Matching: Some search engines will let one word or the other. Search for dog NOT retriever to
you use an asterisk (*) to customize your search even find pages that have dog but not retriever.
further. This is called Wildcard Matching. Attaching ‘*’ You might think you could get the same results
to the right-hand side of a word will return left side par- using + or – signs, but Boolean phrases allow you to
tial matches. For instance, if you type in ‘ball*’ versus use multiple parameters. To find any page, which talks
‘ball,’ your search will return pages containing both the about dog and about retriever, but which, does not
word ball and words containing ball, i.e. baseball. mention poodle or pitbull, just type in the search
Capital Letters: Most search engines treat lower phrase: dog AND retriever NOT (poodle OR poodles OR
case search phrases as universal, but will perform a pitbull OR pitbulls.).
case sensitive search if you capitalize any letter. If you The Internet is an excellent information resource, but
search for ‘baby,’ you will receive pages containing baby people use a variety of resources to find the answers
or Baby. But if you search for ‘Baby,’ only pages con- they need, depending on the circumstances. Human
taining Baby will be returned. assistance is still the most popular choice. But when
Document Field Restrictions: Some search engines your “meat-based” resources are limited and you’ve
can conduct searches of specific web page sections used up all your Phone-A-Friend and Ask the Audience
(such as titles, URLs images) by attaching one of the lifelines, the World Wide Web may be the best way to
field operators to your search terms. By placing a field find the answers. To learn more about online research
name in front of a word, it restricts the search to a cer- or search engines, send me an email at brian@planet-
tain section of a web page. Examples include: t: or title: mouse.com. I will explore this topic in more detail later,
- this restricts searches to document titles only, as in: when we talk about search engine site registration.
martha stewart vs. t:martha stewart; u: or url: - will
restrict searches to document URLs only, as in: amazon Brian Cronin works with Planetmouse, Inc. — an
vs. url:amazon. Other field restrictions include: image, Interactive consulting and development firm based
link, text, alt, domain, host (varies by search engine). in New York. Planetmouse is a team of developers,
Boolean Phrases: Most major search engines sup- designers and strategists who provide Interactive
port Boolean searching. You can limit search result by business solutions and web-based design for a wide
including AND, OR and NOT according to Boolean logic. range of clients. You can learn more about Planet-
Search for dog AND retriever to find pages containing mouse by visiting www.planetmouse.com
ILLUMINATING
ENGINEERING
SOCIETY
NEWS
Members in the News
OSRAM SYLVANIA, Danvers, Mass., IESNA Calendar of Events
announced that Greg Lowe was award- May 29-June 1
ed the Commercial Engineer of the Year LIGHTFAIR INTERNATIONAL
Award. Thomas Ciskoski received the VOLUME 31, NUMBER 5 Las Vegas
Sales Representative of the Year Award MAY 2001 Contact: AMC, Inc.
and Sally Lee received the Sales Excel- 404-220-2221/2215
engineering and technical achieve- www.lightfair.com
lence of the Year Award. ment, and citizenship. In addition, nom-
Vincent Lighting Systems, Inc. has inees were also required to not be a June 7-10
IESNA Maritime Regional Conference
promoted Jason Potts to the position of registered professional engineer, to be Halifax, Canada
service manager in its Cleveland office. a good standing member of one of the Contact: Lee Hiltz • 902-484-3008
Potts joined Vincent Lighting Systems Council’s member organizations, a res-
June 20-23
as an assistant project manager in May ident of Pennsylvania, and a citizen of IESNA Northeastern Regional
of 1999, after graduating from Kent the US. Cheng was presented with the Conference
State University in Kent, Ohio. award during the Council’s National (Beacon of Light)
Creighton Bostrom was appointed Engineers Week banquet celebration. Boston
by W.A.C. Lighting, Garden City, N.Y. Contact: Doreen Le May Madden
This was the first year for the award. dmadden@luxlightingdesign.com
and Bostrom Lighting Sales, Raleigh, continued on following page 781-237-1989
N.C. as its new representative. Bos-
trom Lighting Sales was established August 5-8
2001 IESNA Annual Conference
by Lars Bostrom, formerly of Bostrom- Ottawa, Canada
Hulett, Inc. Contact: Valerie Landers
Mac Warnell has announced his re- 212-248-5000, ext. 117
tirement from the position as Director vlanders@iesna.org
www.iesna.org
of International Sales with SPI
October 14-17
Lighting, Inc. Warnell has been in-
volved with the lighting industry since
See you IESNA Street & Area
Lighting Conference
1962. He became associated with SPI
when it was a division of McGraw
in Ottawa Orlando
Contact: Valerie Landers
Edison, and has continued his affilia- at the 212-248-5000, ext. 117
vlanders@iesna.org
tion with the company since its inde-
pendent ownership in 1988. IESNA www.iesna.org
Crawford Lipsey has been named October 22-25
vice-president, sales and marketing, for Annual IESNA Aviation Lighting Seminar
San Diego
the business unit for Holophane,
Newark, Ohio. Since joining Holophane
Conference Contact: Baljit Boparai
609-821-7756
in June of 2000, Lipsey has served as
vice-president of sales. In this newly
August 5-8, 2001 baljit.boparai@flysfo.com
www.iesalc.org
expanded role he will be responsible for
the management of the U.S. sales
force as well as for all product develop-
ment, marketing and engineering for ASHRAE Updates
Holophane. Standard 90.1’s HVAC Section
Alex P. Cheng, LC, a lighting special- Addenda revising parts of the heating, ventilating and air-conditioning section
ist at Gannett Fleming, Harrisburg, Pa., of ANSI/ASHRAE/IESNA Standard 90.1-1999, Energy Standard for Buildings
received the Technical Achievement Except Low-Rise Residential Buildings, have been approved for publication.
Award from the Central Pennsylvania In total, 16 addenda, which consist of minor editorial changes, were approved
Engineers Week Council. In order to for publication. Among the addenda impacting the HVAC section is an addendum
meet the evaluation criteria, Cheng that relates to the International Organization for Standardization (ISO) proce-
had to demonstrate accomplishments dures. The approval for publication is subject to a 15-day appeal period. The
in the areas of academic achievement, addenda will be published by ASHRAE online in the spring.
editor:
Wiko, Ltd.
Winnipeg Hydro
Wisconsin Public Service Corp
cpalermo@iesna.org IESSUSTAINING
MEMBERS
As of April 2001
P H O T O N S
N O T E S O N L I G H T I N G D E S I G N
Appealing Lighting
A symbolic environment, which reflects the scales of truth and justice,
can seem intimidating to some, but can also be a sanctuary of comfort
to others. Whether working or simply visiting, one cannot ignore the stun-
ning uniqueness of the Federal Courthouse located in Brownsville, Texas.
In taking on a project of such magnitude, Bos Lighting Design was forced to consider the monumental look necessary for a
building of this kind, while still attempting to deliver the concept of a warm, gracious public space environment.
“The architects expressed a desire for the building to be revealed at night as a testament to its importance as a Federal
Courthouse, but at the same time, we wanted to keep the look from becoming too institutional, cold, impersonal and
uncomfortable,” said Designers John Bos and Becky Bowen of Bos
Lighting Design.
The difficulty of this project was increased by the stringent energy,
maintenance, and budget requirements that come with any federal pro-
ject. In terms of maintenance, attention was paid to lamp life, and there
was an attempt to standardize lamp types as much as possible, includ-
ing beam spread and color temperature.
“While the budget was a factor for the exterior lighting, what was more
of a guiding factor was that the luminaires be of high quality,” said Bos
and Bowen, “particularly when dealing with in-ground and other lumi-
naires that are exposed to the extreme Texas weather and the high
pedestrian traffic.”
What was most cost-effective for the project was the installation
quality of the luminaires, which would hold up for years to come.
Hydrel luminaires were chosen for its value and its track record for
holding up over time, and — as a bonus — it was not the most expen-
sive line on the market.
Uplighting was used throughout the exterior to emphasize vertical ele-
ments and to lift the eye upward. These color-corrected metal halide
adjustable upliftings create a sense of grandeur. In contrast, low-glare
bollards were selected to illuminate pedestrian pathways and guide foot
traffic. A variety of light was also chosen to highlight built forms and dif-
ferent shades of foliage. Lavender filters were used to enhance the cool
greens of the shrubbery, while straw/pale gold filters were used to
uplight the palm trees, bringing out the warmth in the trunks and the
green tones of the palm leaves.
Given the nature of the building, there were concerns about on-site
security. Bos Lighting Design illuminated the landscape and exterior
architectural elements. Such areas included the benches, which have a
step light underneath; the front columns that support the metal canopy in front, which act as a natural place for uplighting, and
the colonnade walkways to the parking areas. Cut-off luminaires were also used in the parking areas, specifically, to not create
light trespass, since Brownsville is still small and dark enough for evening stargazing.
“With all the uplighting, it was important to control
glare, which can be blinding, thus making it as much of a
security issue as a lack of light,” Bos and Bowen said.
To avoid this problem, well-shielded fixtures were cho-
sen (with the lamp deeply recessed) and additional lou-
vers/glare guards were added wherever necessary. Full
shielded bollards were used to directly light the main
pedestrian pathways into the building to highlight the area
safely and without any glare.
As both a civic landmark and a federally funded project,
the Brownsville Courthouse required thoughtful design
integrated with energy- and maintenance-sensitive light-
ing. By using color corrected metal halide and fluorescent
sources to highlight the built forms and landscape ele-
ments, all of these objectives were thoroughly met
throughout the project.
—John-Michael Kobes
PHOTOS: JUD HAGGARD PHOTOGRAPHY
32 LD+A/May 2001 www.iesna.org
2000
“MUST-SEE”
ILLUMINATION INTERNATIONAL ILLUMINATION DESIGN AWARDS
The NBC Experience project took
(opposite) Backlighted merchandise display cubes
initial inspiration from other are used to visually expand the rather limited space.
(below) Flourescent backlighted light boxes
themed-environment stores, but and illuminated display cabinetry, coupled with an
intense color palette mimicking the colors in
the NBC peacock is shown.
modified the concepts substantially.
Ron Harwood, of Illuminating
T
he Retail Wars of the 1990s remind me of
the many times I watched NASA space
Concepts, discusses the project that shuttle launches. First, there was the
excitement surrounding the impending launch
garnered an Edwin F. Guth Award and the news coverage and television interviews
that culminated in the final countdown. Then
of Excellence for Interior came the spectacle of watching the ignition and
take-off, the fiery launch, the gantry breaking
Lighting Design. away and the ballet of watching a huge rocket
slowly inching upward. Although cameras could
never record these details, we were told of the
increasing velocity and G forces as the main rockets were jettisoned and the secondary boosters kicked in.
The NBC Experience is the newest example of how retailers have learned to “immerse” their customers in an environment
infused with subliminal and tangible brand messages. It is the final stage, and perhaps, the Mars Lander of retail stores. To assume
that the NBC launch team worked in a vacuum would be a misstatement, however. The lighting and FX designers at
Illuminating Concepts drew on the extraordinary design work of three premier retailers. A brief overview is required to provide
a perspective on the thought process used in the final design for NBC.
The main retail rocket of the early ’90s was Disney. Designers showed retailers another side of marketing that had not previ-
ously been envisioned. They took
a cartoon character and turned
Mickey and friends into inspira-
tional icons for the purpose of
marketing products. By simply
affixing character images to prod-
ucts and apparel, a multi-million
dollar market broke loose from
its theme park moorings.
Lighting design for the “park
stores” changed rapidly in the
early ’90s. Form and function
became inseparable as merchan-
dise lighting took on museum
quality aspects.
Soon after, Warner Bros. creat-
ed its Studio Store concept. There
was wisdom in the ranks of the
PHOTOS: ELLIOTT KAUFMAN
Backlighted merchandise
walls silhouette the merchandise
without obscuring detail due to the
proper balance of light levels on
face-out soft goods.
C
iel Home is an upscale furniture and home
accessories store with branches located in
Charlotte, N.C., Phoenix and Newport
Beach, Calif. Ciel Home at Fashion Island in Newport
Beach is the newest store in the chain. Ciel imports
unique furniture from around the world. Larry Serge,
owner of Ciel Home, understands the importance of
lighting as an instrument of image and function.
Architect Ilan Baldinger approached the design of
(opposite, top) For the display niches, 3000K T8 fluorescent fixtures with electronic ballasts were
PHOTOS: ARIE LOUIE
PROGRESSIVE HUB TO
wine and tapas bar at its
center. The area features
Café Catal, by Patina, with
a combination of Art Deco and
Disney links
all the
elements
of the
expanded
A
very wise lighting luminary once said, “If you build it environment. In character, it embodies our vision for the
Disneyland they will come. And, if you turn the lights on, they will guest experience that the entire complex offers.”
be able to see it when they get there.” Embedded in that “vision” however, was one of the devel-
resort. Okay, we made that up. But it’s a great start when setting out opment’s biggest design challenges: How to transition
to examine the design moves behind Downtown Disney, Downtown Disney’s 300,000 sq ft of space from a daytime to
Toni Page Anaheim’s new retail, dining and entertainment esplanade at a nighttime experience.
the heart of the Disneyland Resort. When the sun goes down, Because Downtown Disney is bookended by the Disneyland
Birdsong the curtain rises to showcase this entertainment district’s pre- Hotel on the west and two theme parks — Disneyland and the
cise fusion of architecture, landscaping and lighting. new Disney’s California Adventure — on the east, and also
provides the “Downtown Disney possesses its own sense of place, evok- serves as a hub for local residents, designers were tasked with
ing the feeling of stepping into a garden paradise,” says Walt making the space appealing to a very diverse patron mix. The
details on Disney Imagineering Senior Vice-President and General Downtown Disney team of Imagineers decided early on that, to
Manager Timur Galen. “In plan, Downtown Disney links all be successful, the area would have to transition from a relaxing
the lighting of the elements of the expanded Disneyland Resort… resort experience during the day, to a more sophisticated enter-
Disneyland, Disney’s California Adventure, the Disneyland tainment destination at night.
design that Hotel, Disney’s Paradise Pier Hotel and Disney’s Grand “We wanted to provide a different experience, so people
Californian Hotel through a lushly landscaped pedestrian would come back from visiting the theme parks during the day
accompanied and discover a whole different sense of
place at night. And, the key to imple-
this newly menting that strategy, for us, was with
lighting,” says Walt Disney Imagineer-
created ing Project Manager Dev Hawley.
LIGHTING TODAY’S
SHOPPING MALL
Alfred R. Borden IV and Helen K. Diemer of
The Lighting Practice trace the evolution of the
shopping mall and the importance of lighting
to developers and shoppers.
at Suburban Square, Ardmore — shop- about 10 fc. With such a dim ambient
ping centers have assumed a dominant light level, the brightly lighted signage
role in consumer retailing. Today, shop- band above each storefront was intended
ping centers come in many sizes and to dominate the shopper’s view.
shapes, and fill different market niches: General lighting in the public mall was
Appropriate Tools
1. The same stuff you are using now:
Adjustable accent luminaires
Flood luminaires
Exposed/concealed cathode
2. Theater instruments:
Ellipsoidal reflector
Gobo projection
Zip strips
LEDs
3. Color media:
Theatrical gel
Dyed glass
Dichroic glass
Richmond Town Square is a renovated on Main Street projects is more exten-
PHOTOS: PETER RENERTS STUDIO
mall near Cleveland. It was built in the 1970s. sive, but the same principles apply —
The black-and-white image (top) is the original
mall concourse; the middle image shows
create visual destinations with some ele-
the renovated main concourse, and the bottom ment of entertainment.
image shows the food court. This is a traditional
mall design. The lighting treatments include The authors: Alfred R. Bor-
cold cathode coves, ceramic metal halide den IV, IALD, is president of
downlights and a custom fluorescent pendant. The Lighting Practice, Phila-
delphia, and Helen K.
Diemer, FIALD is vice-presi-
true low-brightness reflectors. dent. The Lighting Practice
High lumen compact fluorescents, was founded 12 years ago
and has grown into a diversi-
such as quad- and triple-tubes lamps can fied international practice in
also be used in small aperture luminaires the application of lighting for
and have similar benefits of excellent architecture.
color rendition, long life and low energy. Borden has more than 20
These sources are rapidly replacing years of experience in light-
ing design. He is a past president of the
incandescent and halogen lamps in mall Philadelphia Section of IESNA, and is on the
lighting designs. Executive Committee of the International
Mall exterior lighting has evolved sim- Association of Lighting Designers. He has been an
ilarly to interior lighting. The points pre- IESNA member since 1978.
viously mentioned about the new the- Diemer had 15 years experience as a lighting
designer with firms in New York, Minneapolis, and
atrical techniques also apply to exterior St. Paul before joining The Lighting Practice. She is
lighting. Usually, exterior lighting for a a past president of the IALD and was named a
mall is limited to the entries and a few Fellow last year. She is also an active member of the
architectural features. Exterior lighting Philadelphia Section of IESNA, and has been an
NCQLP QUIZ
1. What types of light sources were primarily used by high-end
malls into the early 1990s?
4. Due to their size, what types of fixtures can metal halide PAR lamps
be used in?
ing. The Main Street is a themed enter-
tainment village, complete with architec-
tural and lighting features that tie the 5. What are the benefits of high lumen compact fluorescents?
buildings to a time period or locale, but
with a theatrical spin.
One of the best things to happen to Name___________________________________________________________________
retail in the 1990s was the introduction
of low-wattage, high-color-rendering Address_________________________________________________________________
metal halide lamps, and high-lumen City/State/Zip__________________________________________________________
compact fluorescent lamps. The new
Phone__________________________________________________________________
generations of metal halide PAR lamps
and ceramic arc tube metal halide lamps Fax_____________________________________________________________________
have an attractive warm color, very little
color shifting, long life and low energy Please return to NCQLP Quiz c/o LD+A, 120 Wall Street, 17th Floor, New York, N.Y. 10005
consumption. They are small and can be by July 15, 2001. You may also fax to 212-248-5018.
used in fixtures with small apertures and
58 LD+A/May 2001 www.iesna.org
L I G H T FA I R I N T E R N AT I O N A L S E M I N A R P R E V I E W
Chris Palermo
Editor
The Functions of
design; it’s the one element that makes all
the rest work together. Yet it has been the
second-class citizen of the design world
decorative, accent, task and ambient illu- the tabletop and across your lap if tional illumination beyond accent light to
mination — the well-integrated layering of you’re reading. help reduce eye fatigue, by cutting contrast
the four within each space will create a uni- in the overall environment.
fied design. Accent light
Accent light is directed illumination Accent lighting thrives on subtlety. A
Decorative light that highlights objects within an envi- focused beam of light directed at an
Luminaires such as chandeliers, can- ronment. Luminaires such as track and orchid or highlighting an abstract paint-
dlestick-type wall sconces, and table recessed adjustable luminaires are used ing above a primitive chest can create a
lamps work best when they are used to to bring attention to art, sculpture, table- wondrous effect. People will not notice
create the sparkle for a room. They tops and plantings. Just like any of the the light itself; they see only the object
alone cannot adequately provide usable four functions, accent light cannot be the being lighted, almost subliminally. The
illumination for other functions without only source of illumination in a room. If lighting effect achieves its magic through
overpowering the rest of the design you use only accent light, you end up its very invisibility.
aspects of the space. with the museum effect, where the art In the movies, if we can tell how a spe-
For example, a dining room illuminat- visually takes over the room, while cial effect has been achieved, we feel
ed only by the chandelier over the table guests fall into darkness. cheated. We don’t want to know, because
creates a glare-bomb situation. As you Subconsciously, the people will feel we want to think it’s magic. In lighting, it
crank up the dimmer to provide enough that the art is more important than they should be no less the case.
illumination to see by, intensity of the are. Of course, some of your clients may We want to see the effects of light, but
light causes every other object to fall into feel that the art is more important than the method needs to remain unseen, hid-
secondary importance. This one super- the guests are. Their desires must be den, or an optical illusion. That subtlety is
nova of uncomfortably bright light taken into account, even if they seem to what will give the design a cohesive
eclipses the wall color, the art, the car- be incorrect. The truth is, they’re the ones wholeness, allowing the design, the archi-
peting, and especially the people. By that ultimately will live in the house, and tecture, the furnishings or the landscape
nature, any bright light source in a room their needs must be addressed. Some- to become the focus in a particular space,
or space immediately draws people’s times, you will be able to compromise on not the light luminaires or the lighted
attention. They won’t see all the other a design that at least provides some ambi- bulbs glaring out from within them.
elements, no matter how beautiful or ent light. As a guest, you will just have to
expertly designed. try to be witty or profound enough to Task light
Similarly, linen shades on table lamps compete with the art. This is illumination for performing
draw too much attention to themselves. work-related activities, such as reading,
Consider using a shade with an opaque The Museum Effect: When art becomes cutting vegetables and sorting laundry.
liner and perforated lid to direct the visually more important than people with- The optimal task light is located
illumination downwards over the base, in the space. Even museums now add addi- between your head and your work sur-
Simplyputting
ambient light
on one
dimmer
and
accent
lighting on
another
provides a
whole range
of
illumination
level
settings.
the brightness of the page makes it diffi- mination at a desk with a shelf above the ambient light lets the decorative lumi-
cult to read. You end up moving to a work surface or in the kitchen mounted naires create the illusion of illuminating
shaded spot or tilting the magazine until under the overhead cabinets. the room, without dominating the design.
the sun isn’t hitting it directly. This inclusion of an ambient light
Ambient light source works only if the ceiling is light in
Veiling Reflection: This refers to the glare Ambient light is the soft, general illu- color. A rich aubergine ceiling in a
and eye fatigue resulting from overhead mination that fills the volume of a room Victorian dining room or a dark wooden
light hitting directly on white paper with with a glow of light, and softens the ceiling in a cabin retreat would make
black ink, as if you were trying to read shadows on people’s faces. It is the most indirect light sources ineffective, because
through a veil. important of the four functions of light, the dark surfaces absorb light instead of
but it is often the one element that is left reflecting it.
A reflective surface is always a reflec- out of the design of a room or space. One solution to this situation is to
tive surface, which means you can’t elim- The best ambient light comes from lighten the color of the ceiling. Yes,
inate glare if you are focusing light onto sources that bounce illumination off the sometimes the answer is to alter the envi-
a mirror-like finish. ceiling and walls. Luminaires such as ronment rather than change the light
What you can do is redirect that glare opaque wall sconces, torchieres, indirect source. Instead of the whole ceiling
away from the normal viewing angle. pendants and cove lighting can provide a being eggplant-colored, how about a
That’s why a light coming in from one side subtle general illumination without wide border in that color with the rest of
or both sides of your direction of view is drawing attention to them. You could the ceiling done in a cream color or sim-
more effective. It redirects the glare. call it the open-hearth effect, where the ilar hue? Using a traditional chandelier
Portable tabletop luminaires with solid room seems to be filled with the light of with a hidden halogen source could
shades often do the best job for casual a glowing fire. complement the design, while adding a
reading, because they better direct the Just filling a room with table lamps is modern sensibility.
light and do not visually overpower the not an adequate source of general illumi- A wooden ceiling could be washed
room when turned up to the correct nation. The space becomes a lampshade with an opaque stain that gives it a more
intensity for the job at hand. You may be showroom, where the table lamps are the weathered look without taking away
thinking, “Well, that’s fine and dandy for first thing people see as they enter. Let from the wood feel itself, as simple paint-
some Euro-chic interior, but what about these portable luminaires be a decorative ing would do.
my Louis the Sixteenth library?” source, creating little islands of light. Say that your clients are dead-set
Well, a boullotte lamp does a great job Using opaque shades and perforated against changing the color. A second
of task lighting, as does a banker’s lamp. metal lids can turn these luminaires into possibility would be to use a luminaire
Fluorescent or incandescent linear shelf more effective reading lights. Utilizing that essentially provides its own ceiling.
lights, too, are a good source of task illu- other sources to provide the necessary One luminaire that has been out on the
www.iesna.org
L I G H T FA I R I N T E R N AT I O N A L S E M I N A R P R E V I E W
(left) In conference rooms, user needs include flexibility and ease-of-use for selected controls. Architectural dimming controls may be an
appropriate solution. (right) In an open office setting, there is limited space “ownership” by occupants. There is a need for daytime lighting and the
ability to override controls after hours. This is accommodated with scheduled control and the use of local “smart” switches.
Poetry in
Lighting Design
Vesa Honkonen and Julle Oksanen
take attendees on a personal journey of projects,
which demonstrate the artistic and
poetic side of lighting design.
T H U R S D A Y, M A Y 3 1 , 2 0 0 1 , 2 : 0 0 - 3 : 3 0 P M
The Fiskars Park bollard fixture creates spots of light in the darkness.
People walk through intervals of light and darkness. The bollard’s
material is rusted steel. The form language has its origins in one of the
early Fiskars steel mill products — railroad track spikes.
The Fiskars Street fixture shows its directly aimed light best in rain and
fog. The steel pole is vertical for the first 4 m. Then, it starts to lean back
slightly. This move allows the light to attach to its own body. A small
stripe of light on that leaning steel tube reveals the structure in the night.
and optics was long. We had to hit the indirect reflector part Glare and light distribution should not be two separate things.
with light exactly the right way. The maximum luminance of There are many things to be studied. Our statement to this dis-
the reflector part is the same as full moon (average value cussion can be seen at the Railway Station Plaza.
1,100 cd/sq. with variation from 500-2,500 cd/sq). All the The Aura River project included all the elements of a public
values were measured, E hor-, E vertical-, E hemispherical-, space lighting with a great river area with bridges. One exam-
E semicylindrical- and symmetrical, in order to evaluate the ple is the story of how we lighted the trees.
quality of the minimized size lamp chamber and its light. Usually trees are lighted either with underground luminaires
One luminaire can cover a 30 x 16 m area with reasonable E or with floodlights. Both options create several glary light dis-
hor values. Selected and summed up values for whole calcu- tribution surfaces with glare causing veiling luminance to
lation area were the following: E hor average: 20 lx; E hor observer’s eyes. Floodlights also create big visual elements to
minimum average: 8 lx; and E semicylindrical minimum sensitive historical environment.
average: 1.2 lx. Elevations got 5 cd/sq. We started to study a luminaire, which would be simple,
We put a lot of effort to minimize the glare. We evaluated the effective and would not have any glare. The solution was to
luminaire as post top and road lighting luminaire. All the mea- locate the light source to a height of 3 m with a 60 mm pole.
surements have shown that this luminaire achieves excellent The lamp chamber has 2 x 150 W ceramic metalhalide lamps.
values. When maximum L 0.25 values for post top luminaires Lumen output is 30,000 lm. Each tree has its own fixture,
which we have measured, have been 8,000 (extremely bright, always located on the same side of the tree. This creates the dif-
3,000-7,000 is nowadays regarded as acceptable), our fixture ference to the quality of light, depending on which direction
was 600. After this, we were excited to study our luminaires you approach from.
glare values using the road lighting fixture measurements. The In the beginning of the project we had a demonstration
glare for the road lighting luminaire is presented with glare with the luminaires at the site. An older couple came to us,
value G, nuisance glare, with values 1, 3, 5, 7, 9. In this table, stopped just under the fixtures, looked around and said:
1 is glary and 9 is unnoticeable. Our fixture achieved the theo- “What a beautiful light, but where does it come from?” We
retical value of 9.5. knew we had succeeded.
These evaluation tools, glare, uniformity, luminance, differ-
ent illuminance values, are usually studied and evaluated sep- Vesa Honkonen is an architect and lighting designer for Vesa Honkonen
arately and they do not affect one another. Architects in Helsinki, Finland. Julle Oksanen is a lighting designer for
However, a fixture can produce a lot of light on the road even Teakon, also in Helsinki.
though it is fairly glary. That kind of fixture can be regarded as
efficient and good one.
At the same time, a luminaire, which creates less light and
has no glare, is much more efficient, since the glare does not
prevent our eyes to see clearly. We are saying that the glare val-
ues should be part of the formulas estimating the efficiency.
76 LD+A/May 2001 www.iesna.org
L I G H T FA I R I N T E R N AT I O N A L S E M I N A R P R E V I E W
e
not only help to avoid confusion, but
will allow for more effective strategic
a site effective? How do I avoid common Internet Our goal at LIGHTFAIR INTERNA-
mistakes? These and other questions
regarding website planning, develop- can TIONAL is to foster an interactive dia-
logue with the audience during our pre-
ment, design and implementation will be
discussed in this section. support and sentation. If the group wants to chew on
a specific topic for a while, we will gnaw
• Establish an high-impact interactive
presence enhance away until everyone is satisfied.
This is a quite a bit of ground to
• Extending “reach” beyond geo-
graphic and market barriers
ongoing cover in a two-hour presentation.
However, each component represents
• Information vs. design
• Relevance and freshness
business an important segment of the overall
interactive puzzle. Missing or mis-
• Function and form issues
• Success criteria
plans. placed pieces can affect the perfor-
mance of the entire endeavor and jeop-
ardize its success. Function and Form
Website Construction: There are all must work in concert to provide the
sorts of tasks and issues to address before user with a stimulating and rewarding
breaking ground on a website. Handling for the job is key. Blending both online interactive experience.
them properly can mean the difference and offline efforts into a cohesive mar- The business world is just as fierce,
between a smooth project and a rocky keting plan will minimize cost and max- competitive and unforgiving as it was
ride. These issues include: imize the overall impact before the advent of the World Wide
• User interface priorities • Integration: Integrating interactive Web. Success will ultimately depend on
• Domain name registration tools into your marketing mix. preparation, creativity and cunning. If
• Hiring an ISP/web host • Targeting: Strengthening the link you can’t deliver the goods, someone
• “Beta” vs. “Final:” Content develop- between your customers, partners and else will.
ment vendors.
• Breaking Ground: Professional • Branding: Analysis, strategy, build- Anthony Long is president, and Brian Cronin is
design vs. Do-It-Yourself (DIY) ing and tracking of your brand online. the director of business development for Planet-
mouse, Inc. in New York.
Website Repair: As with any physical What Management Needs to Know:
construction project, there are ultimately There are some basic decision-making
some components that either stray from issues for both large and small organiza-
spec or require re-tasking. The Internet is tions to keep in mind. We will discuss
still in its infancy and will continue to some of the elements that make up a
evolve in its state of flux in the near sound interactive game plan:
future. A website should also be a fluid, • Marketing vs. Strategy: Who should
adaptive appliance drive the interactive bus?
78 LD+A/May 2001 www.iesna.org
L I G H T FA I R I N T E R N AT I O N A L S E M I N A R P R E V I E W
(left) An optimum level of visual comfort means no glare, with good color rendering and adequate illumination for the items on display.
(right) Visual ambience is the overall impression the customers perceive when entering the store. Low, soft illumination should invite the shopper
into the store, where more colorful, elegant displays await.
LIGHT
PRODUCTS
Circle 98 on Reader Service Card.