Ecommerce Software Vendors Revealed 2011 Edition

TOP 10
eCommerce Software
Vendors REVEALED
2011 Edition
Profiles of the Leading eCommerce

Software Vendors
For more information, visit
Business-Software.com/eCommerce
About eCommerce
The online retail industry is a highly lucrative one. eMarketer estimates that revenues
for Web-based stores rose as much as 21 percent last year. In fact, the Chase
Paymentech Pulse Index noted a new record on December 18th – more than 3.05
million online sales transactions processed in just a single day. And, growth is expected
to continue at a rapid pace, according to the Forrester Online Retail Index, which
projects an increase of over 17 percent in 2008.
At the same time, selling over the Web has become intensely competitive. Buyers
have tens of thousands of sites to choose from – with hundreds more new Web shops
launching every day. In order to achieve peak profitability, companies must make their
sites easily noticeable to and accessible by potential customers, while providing them
with the most intuitive and convenient shopping experience possible.
What is eCommerce Software?

An eCommerce software package provides Web-based stores with a variety of tools
that automate all facets of Internet sales. Also known as shopping cart software or “e-
tailware”, eCommerce software supports all related activities from end-to-end including
creation and maintenance of an online product catalog, marketing and promotion,
payment processing, and order history tracking.
Key Benefits for Your Company

The use of an eCommerce software application can deliver tremendous advantages to
online retailers, including:
* Increased sales through more effective site marketing
* Improved service and loyalty through an enhanced customer experience
* Greater efficiency through full process automation and minimized site administration
* In-depth insight into the trends and factors that impact sales and profitability
* Improved branding through more professional and comprehensive site design,
promotion, and management
Does My Company Need an eCommerce Software Package?

In order to most effectively operate an online retail business, companies must be able
to clearly differentiate themselves from other similar sites. The best way to accomplish
© 2011, Business-Software.com. All Rights Reserved. Reproduction Prohibited.

About eCommerce
this is to make the Web-based store as attractive and intuitive as possible. While this
can be achieved through manual design and coding, that process can take months – or
even years to complete. With eCommerce software, online retailers can rapidly create
and deploy sites that are compelling, user-friendly, and easy to locate. This, in turn, will
maximize sales and revenues.
Key Features of eCommerce Software

Today’s eCommerce software applications are robust, feature-rich environments that
provide:
* A single, centralized database that stores all product listings, as well as order and
customer history data.
* Advanced search facilities that make finding products fast and simple for potential
buyers.
* The ability to easily add or update new products and product categories, as well as the
ability to include comprehensive descriptions, images, features lists, and more.
* End-to-end checkout automation including dynamic calculations of pricing, taxes, and
shipping and handling fees.
* Integration with third-party payment gateways, so customers can have the most
flexible payment options possible.
* Integration with shipping service providers, to offer fully-customizable delivery options
at checkout time.
* Comprehensive statistical reporting including clickstream analysis, keyword tracking,
referring sites, and customer demographics.
* Integration with accounting software applications, for more effective management of
revenues, invoices, outstanding payments, etc.
Additionally, many eCommerce software packages are designed to accelerate Web

store deployment. With portfolios of professionally-styled design templates, companies
can more rapidly set up and launch their online shops – without the need to hire an
outside graphic design team.

About eCommerce
What to Look for When Choosing eCommerce Software
Search Engine Optimization
Providing buyers with a convenient online shopping experience is important, but
making it easy for them to find your Web shop is vital to ensuring sustained profitability.
Some eCommerce software applications include advanced search engine optimization
capabilities, so buyers looking for related products and services through Yahoo, Google,
and other search engines can quickly locate and get to your site.
Support for Affiliate and Online Advertising Programs

Many online retailers work closely with affiliates to leverage cross-promotion on other
related sites. And, many others place banner or skyscraper ads on various sites across
the Web to promote their products and services. If affiliate sponsorships or online ads
are part of your marketing strategy, you’ll need to choose an eCommerce solution that
can track the effectiveness of your initiatives.
Integration with Inventory Management Systems

To avoid customer satisfaction issues, your eCommerce software should directly link to
your inventory management or warehouse systems. This will prevent order fulfillment
delays by providing out of stock messages to shoppers. Or, many of the more advanced
eCommerce software packages can dynamically omit unavailable products from search
results and product catalogs.
Support for International Customers

The Internet makes worldwide markets more reachable. Therefore, in order to leverage
every sales opportunity possible, be sure to select an ecommerce software application
that can support purchases made by international buyers. Look for features like dynamic
translation of product descriptions into foreign languages, or automatic conversion of
foreign currencies.
You have many options when selecting eCommerce software. To make your choice
a bit easier, we’ve featured ten of the leading eCommerce vendors in this report.
Review these vendors and you’ll be taking the first step in gaining an edge in the highly
competitive online retail market.

www.netsuite.com | info@netsuite.com | 877-NETSUITE
Highlights
* Software delivered as software-as-a-service (SaaS) – priced for smaller
companies with limited IT resources.
* Ranked as a visionary in Gartner’s Magic Quadrant for eCommerce.
* Supports B2B and B2C eCommerce. Enables multi-site capabilities, multiple
currencies and support for 14 languages.
Ownership: Headquarters: eCommerce Solutions:

Public (NASDAQ: N) San Mateo, CA * NetSuite Ecommerce
* NetSuite Ecommerce
Founded: Company Edition
1998, California * NetSuite Ecommerce+
Company Edition
* Netsuite Services Company
Edition
* NetSuite Software Company
Edition
Customer Focus:
The company has configured NetSuite to meet the requirements of small, mid-sized, and
larger enterprises in selected industries. The editions serve companies in the wholesale/
distribution, services and software industries. Within each edition, the company offers
functionality to complement the NetSuite offering, templates of practices, sales and
professional services teams with industry-specific expertise.
Select Customers:
Kana, Teleca, Domin-8, Virgin Money, Tsar Nicoulan Caviar, Wolfgang Puck, Premiere
Global Services, Skyytek, Oakland Athletics, Linden Lab.

About NetSuite
NetSuite Inc. provides on-demand, integrated business management application suites
that include accounting/enterprise resource planning (ERP), customer relationship
management (CRM) and eCommerce software for small and medium-sized businesses
(SMBs) and divisions of large companies.
NetSuite is designed to provide the core business management capabilities that

the customers require. NetSuite, NetSuite CRM+ and NetSuite Small Business are
designed for use by types of businesses. In addition, the company offers industry-
specific configurations for use by wholesale/distribution, services and software
companies. It also sells on-demand application modules that customers can purchase
to obtain functionality required for their business needs.
NetSuite is targeted at SMBs and divisions of large companies, and provides a single
platform for ERP, CRM and eCommerce capabilities. It contains a range of features
that enable users to do their individual jobs more effectively. In addition, because all
users are transacting business on the same database system, NetSuite can automate
processes across departments. The users access the application and data through a
role-based user interface, or dashboard, tailored to deliver functionality and information
appropriate for their position.
Using NetSuite, companies can unite departments and automate processes, beginning
with sales leads and ending with customer invoices. Delivered via the Internet, NetSuite
can be implemented all at once or modularly, depending on your needs. With thousands
of customers worldwide, NetSuite is the largest provider of integrated, on-demand
business application software.
NetSuite’s eCommerce solutions include:

* Ecommerce - Web Store
* Ecommerce - Web Analytics
* Ecommerce - Web Site
* Ecommerce - SEO
* Ecommerce - Site Building
* Ecommerce - Front & Back Office Integration

About NetSuite
NetSuite has developed consulting and implementation services to assist companies
with integrating and importing data from other systems, changing their business
processes to take advantage of the capabilities enabled by the integrated suite,
implementing those new business processes within their organization and configuring
and customizing the application suite for their business processes and requirements. It
offers a range of training services through the training resource, NetSuite University, to
facilitate the adoption of the suite throughout the customer’s organization.
Key Strengths
* NetSuite is the first online business software solution to automate both front and back
office operations for mid-sized companies.
* NetSuite enables companies to manage accounting and payroll, customer
relationship management, sales and marketing, customer support, employee
productivity and web presence operations on one integrated platform for true inter-
departmental collaboration and productivity. No more re-entering data in multiple
systems and no more inconsistent data in different departments.
* In addition to avoiding the cost of purchasing expensive applications for each
department, NetSuite is a secure, Web-based hosted solution so there is no software
to install, no hardware to purchase and no ongoing maintenance, upgrades or
system troubleshooting –a significant cost savings to you.
* Whether you sell business-to-consumer (B2C) or business-to-business (B2B) or
both, NetSuite lets you run your entire eCommerce business more efficiently — your
Web store, inventory management, order fulfillment, and accounting systems, as
well as your customer relationship management software. NetSuite also enables you
to deliver an intuitive, “Amazon.com-like” experience to your customers, and better
manage and grow your business within a single system.
Technology
NetSuite is delivered as an on-demand service, so there is no hardware to procure, no
large, up-front license fee, and no complex set-ups. What’s more, NetSuite’s patent-
pending “real-time dashboard” technology provides an easy-to-use view into role-
specific business information that is always up-to-date.

About NetSuite
Software Highlights
NetSuite Ecommerce
* One application to run your Ecommerce business.
* Complete Web Store Features. NetSuite provides a full-featured Web store that
provides customers with a simple, accurate online shopping experience.
* Web Site Building and Hosting. With NetSuite, you can build your Web site from the
ground up with simple-to-use tools that create high-impact sites.
* Built-in Site Analytics & Reporting. NetSuite gives you built-in site analytics and
reporting features that enable one-to-one and aggregate analysis of visitors’ browsing
and shopping habits.
* High Touch, Low Cost Customer Self-Service. NetSuite delivers 24/7 global customer
self-service that drives service levels up and operating costs down.
* Comprehensive Accounting/Financials. NetSuite accounting and financial tools serve
as the solid foundation for your growing business. A host of cost-management tools
will also help to guide your profitable growth.
* Superior Ecommerce Marketing Tools. NetSuite provides eCommerce companies
with the online marketing tools they need to broaden their reach and grow their
business including paid and natural search (SEO), high volume e-mail campaigns, all
of which have real-time performance and ROI analytics.
* Powerful Accounting/ERP Features. NetSuite includes advanced accounting and ERP
functionality such as support for multiple currencies, the financial data consolidation
of multi-level business entities, multi-location inventory, and advanced shipping and
receiving.
* Complete View of your Customers. All your lead and customer data is stored centrally
so you and all your employees can get a complete view, including purchase history.
* All Key Business Data at your Fingertips. Your Executive Dashboard gives you a
portal view of real-time snapshots of any data that you specify. Because data is stored
centrally, you have integrated reporting across all departmental data. You can also run
over 100 standard reports or customize your own.
* Secure, Web-based solution with Anytime, Anywhere Access. NetSuite allows your
employees in multiple office or warehouse locations, sales people in the field and even
telecommuters to log in and always have the same full featured functionality they need
to do their jobs.

About NetSuite
NetSuite Ecommerce Company Edition
* Provides the capability to manage your entire eCommerce operation including global
eCommerce organizations with multiple websites and web stores managed through
one single account.
* Provides integration of both back office and front office business processes, combined
with superior Web sales, marketing, and reporting capabilities.
NetSuite Ecommerce+ Company Edition

* Builds on all the capabilities of the NetSuite Ecommerce Company Edition but provides
additional sophisticated tools for complex eCommerce business requirements,
including advanced inventory management.
NetSuite Service Company Edition

* Small Business: targeted at small businesses that require fewer features than the
NetSuite application. It includes basic ERP, CRM and eCommerce functionality, as
well as customizable, real-time dashboards.
NetSuite Software Company Edition

* Adds functionality to address the accounting, billing and order management
requirements of software companies. This edition is designed to enable the software
customers to conform to the various revenue recognition and other compliance
requirements relevant to software companies.
* This edition can be supplemented with modules designed to streamline business
processes to software companies, such as bug tracking and electronic software
distribution.

www.bridgelinedigital.com | info@bridgelinedigital.com | 1-800-603-9936
Highlights
* iAPPS Content Manager is the 2010 CODiE Award Winner for Best Content
Management Solution
* iAPPS Product Suite is a KMWorld 2010 Trend Setting Product
* iAPPS natively integrates eCommerce, Web Content Management, Analytics,
and eMarketing
* iAPPS is available in SaaS or perpetual licensing models
* One of BtoB Magazine’s 2010 Top Interactive Technology companies
Ownership: Headquarters: ecommerce Solutions:

Public: (NASDAQ: BLIN) Woburn, MA * iAPPS Commerce
* iAPPS Content Manager
Founded: * iAPPS Marketier
2000 * iAPPS Analytics
Customer Focus:
Bridgeline Software serves a wide customer base with software & services for customers
from middle market organizations to subsidiaries of Fortune 1000 companies.
Select Customers:
HealthCore, HookedonPhonics, Cleveland Clinic, Berkshire Life Insurance, Honeywell,
National Financial Partners, American Dental Association, National Children’s Museum,
Partners HealthCare, Sun Chemical, AARP, Cadaret Grant, The American Academy of
Pediatrics, and the National Insurance Crime Bureau
© 2011, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 10

About Bridgeline Digital
Bridgeline Digital is a developer of award-winning web engagement management
(WEM) software and interactive business technology solutions that help customers
leverage best in class web-based technologies to achieve their business objectives. The
iAPPS Product Suite is an innovative SaaS solution that deeply unifies web Content
Management, eCommerce, eMarketing, and web Analytics capabilities into the heart of
websites, intranets, extranets or portals - enabling users to swiftly enhance and optimize
the value of their web assets. iAPPS Content Manager is the recent winner of the 2010
CODiE Award for the Best Content Management Solution, globally.
Combined with award-winning application development services by Microsoft Gold

Certified development teams, Bridgeline Digital helps customers to cost-effectively
maximize the value of their rapidly changing web applications. Bridgeline Digital’s teams
of developers specialize in web application and ecommerce development, usability
engineering, SharePoint development, rich media development, and search engine
optimization.
Bridgeline Digital is headquartered near Boston with additional locations in Atlanta,

Baltimore, Chicago, Denver, New York, Philadelphia, Washington, D.C., and Bangalore,
India. Bridgeline Digital has delivered over 1,000 quality interactive solutions in the past
decade to hundreds of customers ranging from middle market organizations to divisions
within Fortune 1,000 companies that include.
Bridgeline Digital Key Features

iAPPS Commerce delivers complete online store and customer management. The key
features of the product were designed with the retailer and customer in mind:
Customer Experience Key Features:

* Faceted Search
* Personalized Customer Profile
* Wish Lists
* Flexible Multi-Level Categories
* Easy View Shopping Cart
* Secure Checkout

* Multiple Images, Rich Media
* Precise Product Descriptions
* Payment Gateway Integration
* Quick View Shipping Rates
Administrative Experience Key Features:

* Facet-Based Product Catalog Management
* Robust Administrative Dashboard
* Promotion Management
* 360° Customer Management
* Real-Time Reporting and Analysis Tools
* Product Bundling
* Multi-SKU
* Order History
* Shipping Addresses
* Multiple Credit Cards
* Change Order Management
* Powerful CMS Integration
* Search Engine Optimization
Bridgeline Digital Technology

Built from the ground up entirely on .NET, Bridgeline’s on-demand iAPPS product suite
breaks new ground for website and web application development and management by
unifying web content management, analytics, eCommerce, and eMarketing capabilities
deeply within web applications – enabling swift optimization of web property values. The
state-of-the-art architecture of iAPPS not only facilitates deeply integrated solutions,
it offers both SaaS and perpetual licensing options to deliver the flexibility that is
demanded by businesses today. iAPPS scalability also allows customers to add any
module within the iAPPS Product suite as their business demands.
Bridgeline Digital Highlights

IiAPPS Commerce provides more than just a shopping cart. The solution is powerful yet
easy-to-use and includes facet-based product catalog management, best-in-class SEO,
360° store management, and comprehensive reporting. iAPPS Commerce includes the

tools to help online retailers attract customers, convert more sales, and grow their online
business while ensuring a world-class shopping experience every time.
Retailers have a crystal clear view into the state of their online business at all times with
iAPPS Commerce. The Commerce dashboard provides key business performance
statistical data in real-time, at anytime. For example, retailers can see the top purchased
products on their site, a real-time financial summary, in addition to a real-time product
inventory status.
With products as the backbone of any online business, the way in which they’re
presented has to be optimal. The facet-based catalog structure of iAPPS Commerce can
handle multiple images, multiple SKU’s, numerous product categories, custom product
attributes, and precise product descriptions.
When integrated with iAPPS Content Manager, iAPPS Commerce becomes a Search
Engine friendly eCommerce solution. This powerful feature can help online retailers
get found by customers looking for their products. Also built-in are auto-generated 301
redirects and XML sitemaps, built-in keyword management, and SEO-friendly URLs to
increase ranking success with the major search engines.
iAPPS Commerce also includes built-in merchandising tools such as coupons, featured
product placements, price sets, product reviews and ratings, as well as various shipping
options.
Bridgeline Digital provides a flexible SaaS – Software as a Service – licensing model

for retailers who want to spread licensing costs over several years, and who don’t
want to own the responsibilities of maintaining and supporting the required backend
infrastructure. Bridgeline centrally manages product updates seamlessly for SaaS
customers. And for those who prefer to keep their web application in house, Bridgeline’s
technology is flexible enough to offer a traditional perpetual license option.

www.vcommerce.com | sales@vcommerce.com | 480-922-9922
Highlights
* Software as a service (SaaS) deployment model.

* Strong in order management and partner integration for drop shipment
suppliers.
* Focus on B2C eCommerce companies.

Private Scottsdale, AZ * Vcommerce eCommerce
Enterprise
Founded: * Vcommerce eCommerce
1997, Arizona Storefront
Customer Focus:
Vcommerce focuses on B2C eCommerce for apparel and accessories, health and
beauty, home, and brick and mortar retailers.
Select Customers:
SimonSays.com, Target, MTV, Napster, CMT, BET, eToys, Overstock.com, Ritz
Electronics, GE.

About Vcommerce
Vcommerce Corporation provides companies a comprehensive and scalable end-to-end
eCommerce infrastructure that seamlessly and quickly integrates eCommerce into their
existing businesses. Vcommerce connects its commerce partners to the most extensive
supplier network on the Web, incorporating more than one million products across
thousands of product categories, including name brand products like Disney, RCA,
Mattel, Coleman, and many others.
Today, traffic generated by Vcommerce partners places the network among the top
100 eCommerce sites, according to Media Metrix. In its June issue, UPSIDE magazine
designated Vcommerce one of the industry’s Hot 100 private companies. Vcommerce
has built custom solutions for About.com, iBelong.com, MyFamily.com, NeoPlanet and
many others. Vcommerce Corporation provides all hosting, transaction processing,
customer service, order fulfillment and the merchandising and marketing programs to
power successful online retailers.
A privately held company, Vcommerce is funded by Archery Capital, Benchmark Capital,

CMGI @Ventures, and Pequot Capital Management.
Key Strengths
* Since 1997, Vcommerce has pioneered innovation in eCommerce solutions for
retailers - in effect mastering the technology of online selling so retailers could master
the art. Because of that investment of time, resources and years of client service,
many leading online retail brands today are powered by Vcommerce.
* Vcommerce Enterprise, the company’s newest comprehensive product release,
represents the industry’s most comprehensive range of enterprise eCommerce
solutions and services available to deliver a superior online retail brand and customer
experience.
* As a technology, flexibility, scalability, visibility and control are unique trademarks for
all Vcommerce solutions. As a mission critical business solution, Vcommerce gives
you the opportunity to increase revenue, reduce transaction costs, and reduce risk.
* Clients can choose to outsource some or all of their commerce-chain functions to
Vcommerce or use the entire Vcommerce Enterprise portfolio to power their end-to-
end eCommerce business.

About Vcommerce
* Vcommerce’s best-in-class technologies, deep domain experience and best practices
enable clients to launch quickly, streamline operations, provide a better customer
experience and remain focused on their core competencies.
Technology
Vcommerce eCommerce solutions are deployed in using Software as a service
(SaaS) methodology, combining the best aspects of both in-house and SaaS
implementation approaches. Clients are afforded the data safety and security, as
well as the configurability of a ‘behind the firewall’ implementation together with the
system configuration flexibility and upgrades typically associated with a SaaS solution.
Unlike conventional outsourced solutions, and unique to Vcommerce, is the ability
to “customize” each instance of the Vcommerce solution for clients that require the
ultimate in flexibility and control.
Software Highlights
Vcommerce eCommerce Enterprise
* Scalable to dozens of storefronts, thousands of categories, millions of products,
billions in sales.
Vcommerce eCommerce Storefront

* Visual Merchandising Tools. Vcommerce’s unique Visual Merchandising Tools allow
merchandisers with little or no computer experience to quickly and easily merchandise
a complex storefront with easy-to-use WYSIWYG tools.
* Integrated Analytics. Vcommerce has spent significant effort tightly integrating
sophisticated eCommerce analytics throughout its entire set of offerings.
* Advanced Search & Guided Navigation. Today’s customers expect state of the art
search. Vcommerce offers several different levels of search depending on the specific
requirements of its clients.
* World Class Shopping Cart & Checkout. Comprehensive, yet easy-to-use, shopping
cart and account management system with available features such as Google
Checkout®, PayPal®, Bill Me Later®, ValueLink®, wish lists, gift registries, product
recommendations & up-sells and many more industry best practices at your fingertips.

About Vcommerce
* Predictive Merchandising & Personalization. Delivers many out of the box up-sell
capabilities such as ‘people who bought this also bought...’ type functionality as well
as additional product recommendations categories.
* Payment Processing and Fraud Prevention. Deeply integrated with experienced
specialists in transaction management (including Citibank, eFalcon, Verisign and
Cybersource) to create a shopping experience that customers trust.
* Content Integration & Rich Media. Catalog is pre-integrated with rich content
descriptions, specifications and images from leading content providers.
* Global Capabilities. The Vcommerce platform handles true global transactions
every day. Issues such as multiple currencies, multi-language catalogs, international
payment processing, freight forwarding, international drop-ship and overseas 3PL
management are supported by the platform.

www.storefront.net I 800-943-5823
Highlights
* Software as a service (SaaS), deployment model.
* Strong reputation in the sports retail niche. Accounts include: Dallas
Mavericks and Portland Trailblazers.
* Used by nearly 50,000 Web stores in over 70 countries.
* Full-service philosophy: software, hosting, professional services, design,
integration, and SEO.

Private Olathe, Kansas LaGarde Storefront 7
Founded:
1996, Kansas
Customer Focus:
LaGarde’s StoreFront eCommerce shopping cart solutions are designed for small, mid-
sized, and larger e-retailers in a broad range of business sectors.
Select Customers:
Lee Jeans, Schwan’s Fine Foods, Panama Jack, Cox Communications, Aaron Rents,
Blue Cross Blue Shield of North Carolina, Pasternack.

About LaGarde
LaGarde is a leading global provider of e-business solutions. The company’s StoreFront
software offers robust, feature-rich solutions to develop and maintain e-business sites
that deliver high-end functionality at an affordable price.
To augment its growing eCommerce presence, LaGarde offers advanced e-business

solutions, easy shopping cart services, eCommerce software for developers, and
enterprise eCommerce solutions for high volume sellers. The company’s StoreFront
solution powers nearly 50,000 Web stores in over 70 countries around the world.
Empowering organizations to harness the power of the Web has been LaGarde’s mission
for more than 12 years. Based in Kansas City, LaGarde brings scalable software,
integration capability and comprehensive services together to provide organizations with
a powerful eCommerce tool that grows and changes with today’s business landscape.
From an organization’s first eCommerce project to a complex solution that is the heart of
a large corporation, LaGarde provides the technology, services and experience dynamic
organizations need to reduce friction in daily operations and profit from an additional
revenue channel.
Key Strengths
* More than 10 years of experience and 30,000 Web stores went into the development
of LarGarde’s StoreFront shopping cart software. StoreFront is a flexible, feature-rich
platform that gives both business-to-business and business-to-consumer companies
the ability to quickly build or alter their Web store.
* Based in Kansas City, LaGarde brings scalable software, integration capability and
comprehensive services together to provide organizations with a powerful eCommerce
tool that grows and changes with today’s business landscape. From an organization’s
first eCommerce project to a complex solution that is the heart of a large corporation,
LaGarde provides the technology, services and experience dynamic organizations
need to reduce friction in daily operations and profit from an additional revenue
channel.

About LaGarde
* LaGarde is partnering with several industry-leading service providers to provide 30- to
45-minute presentations on topics ranging from the benefits of software as a service
(SaaS), PCI-compliance, search engine optimization (SEO) and Web analytics. Each
Webinar will provide attendees with an action plan for improving and growing their
own sophisticated online business, a downloadable archive of the Webinar and a copy
of the presentation for distribution within the attendee’s organization.
* StoreFront is developing a strong reputation in the sports retail niche, with existing
accounts including the Dallas Mavericks, Portland Trailblazers, Kansas City Chiefs
and more.
Technology
LaGarde’s StoreFront platform is a web-based SaaS transaction system used to enable
e-business transactions resulting in flexible and scalable systems for business-to-
business and business-to-consumer interactions.
The platform includes an online catalog engine, a rich set of product merchandising
and inventory management capabilities, order management system, payment system,
extensive back office tools and enterprise modules.
Software Highlights
LaGarde Storefront 7
* Download software delivery: simply download StoreFront software. No need for on-
site implementation staff.
* Inventory Tracking with Back Order: Stay on top of inventory and offer customers’
backorder capability.
* Unlimited Categories and Sub-Categories: Create and assign your Web store
products to multiple categories and sub-categories.
* eCommerce Drop-ship Integration: StoreFront software generates an e-mail to the
shipper/vendor when an order is placed to ensure seamless communication and quick
fulfillment.
* Web Store Shipping: Pull accurate shipping information from your preferred shipper to
ensure you cover costs.

About LaGarde
* Integrated Shipment Tracking: Tracking information is pulled real-time from the
shipper and displayed on your site for your customer. Provide customers with the
ease of tracking shipments without having to leave your site.
* Quantity Discounts/Volume Pricing: Increase order values by offering quantity
discounts to customers.
* Cross-Selling: Recommend additional related products/services.
* Web Design Templates: No matter what you sell, the design templates offer the
perfect design helping to ensure your site is up and running quickly.
* Google Analytics: Understand where your site traffic is going, improve conversion
rates and increase the amount of time on your site with Google Analytics. Google
Analytics is integrated in every StoreFront 7 store.
E-Business Complete Standard Edition

* Includes everything you need to establish a Web store, from LaGarde’s budget-
friendly StoreFront 7.0 Standard Edition (SE) to implementation services and training.
* Also included are some cost-effective Web design to help ensure online success.
E-Business Complete Advanced Edition

* E-Business Complete AE pairs the feature-rich StoreFront 7.0 Advanced Edition (AE)
with custom Web design, delivering a truly unique site.
* A LeGarde design team will provide a custom design including two unique concepts;
two sets of revisions; creation of store buttons; catalog and product page templates;
three custom pages of your choosing; and design implementation.
* Also includes implementation services and training.
E-Business Complete Advanced Edition Plus

* Includes everything you get with E-Business Complete AE, as well as StoreFront
Connector, which enables integration with any back-office system using standard
Web services protocols and XML, merchant-defined bundles to create packages or
gift sets at a specified price, customer-defined bundles that allow customers to group
items to create a package or gift set based upon specific product options as defined
by you, plus all the basics of a Web Store and complimentary 30-minute eCommerce
marketing consultation.

www.volusion.com | sales@volusion.com | 800-646-3517 ext.2
Highlights
* Offers a free 14-day trial.
* Designed to be very easy to start and grow.
* Provides free 24/7 phone and chat support and free software upgrades.
* Has 18,000 customers – mostly small and mid-sized companies.

Private Simi Valley, CA Volusion Shopping Cart
Founded:
1999
Customer Focus:
Volusion’s primary target customer base consists of large companies down to small
to mid-sized companies--predominately small, medium and enterprise level online
merchants.
Select Customers:
Disney, Crutchfield Canada, Kinerase, National Geographic UK, Official US Open Shop,
Golf Discount Center, The Body Pharmacy, Ecomowers, Strata, Mac of All Trades,
BilletAnything, CameraWorld.

About Volusion
Driven by robust online spending, Volusion is in growth mode. Founded in 1999 by
16-year-old Kevin Sproles from his Simi Valley bedroom, the quiet, behind-the-scenes
eCommerce software maker has 18,000 customers, including Kinerase, Michigan State
University and electronics retailer Crutchfield Corp. Sen. Barack Obama’s and Sen. John
McCain’s 2008 presidential campaigns used Volusion to run its online store.
Volusion lets businesses build their own Web sites, update content, offer online coupons,
handle credit card transactions and track inventory. Volusion charges a $49 setup fee
and anywhere from $25 a month to sell 25 products to custom prices for large, corporate
customers.
Looking ahead, Volusion looks to continue capitalizing on a surge in consumer spending

on the Web, which is expected to increase 7.5% this year despite a sluggish economy
that has hurt many traditional retailers, according to a survey by Internet research firm
eMarketer.com.
Key Strengths
* Volusion offers more features than any other shopping cart on the market. Whether
you’re selling apparel or heavy duty industrial equipment, Volusion covers whatever
your niche market may be. In addition to hundreds of built-in features, Volusion
software comes equipped with tools to automate and market your own unique
business.
* Volusion Social Store Builder enables you to easily start and grow your own online
business. Volusion’s award winning solution includes a hosted website, secure
shopping cart and 1000’s of built in tools and features- everything you need to
succeed online!
* Since 1999, Volusion has offered their clients innovative eCommerce solutions,
website design, merchant accounts, SSL and search marketing services.
* The newest version, Winter ‘09, proves to increase sales and usability with advanced
search features, an AddThis™ integration, multi-language site capabilities, soft add
to cart and gift registry.The newest version has updated integrated help and training
videos.

About Volusion
* All stores come standard with a broad array of essential built-in business and
marketing functions in one customizable package, including Analytics, Reporting
& ROI Features, Built-In CRM, Phone Order & POS System, Automated Drop
Shipping, 5-Tier Affiliate System, Import/Export functionality, and Free 24x7 Support
& Upgrades.
* Volusion offers the most complete, cutting edge solution to run and manage one’s
entire eCommerce business--all at one low price. Plus, Volusion software gives
customers all the functionality of an expensive custom solution. The solution
automates everything from order processing, to lead generation, marketing and
tracking.
* The Volusion eCommerce solution is completely search engine friendly, completely
customizable, comes with built-in marketing tools, built-in phone ordering and POS
functionality, real time inventory tracking down to the option level, completely secure,
free unlimited technical support, free software upgrades and more.
Technology
Volusion’s eCommerce solution is server-based software that you access through a
Web browser, and you don’t need to download or install a program on your computer
to create and manage a store. Small business owners will have no problems using
Volusion to build an eCommerce site by following a simple wizard that presents a
variety of options through its on-screen forms.
Customers who choose Volusion do so as a result of the incredible functionality that the
software offers, the free support, the free software upgrades and the great price
Software Highlights
Volusion Shopping Cart Software
* Steel, Bronze, Silver, Gold and Platinum plans cost, respectively, $24.99, $39.99,
$59.99, $99.99 and $159.99. Plans vary in the number of e-mail accounts and
products that they support, beginning with 25 at the Steel level up to an unlimited
number for Platinum. The amount of storage space and bandwidth also varies within
the plans. In each case, there’s a $49 setup fee.

About Volusion
* The Volusion shopping cart experience is highly customizable, features one-page
checkout, and comes with powerful administrative tools.
* Volusion’s Social Store Builder allows you to sell your products directly from your
Facebook and MySpace pages.
* Features include a one page checkout, color swatch functionality, customer reviews,
inventory management down to a product option level, full html and ftp access, five-
tier affiliate marketing, and batch order processing.

www.demandware.com | info@demandware.com | 888-553-9216
Highlights
* Strong site management tools for managing the product catalog, SEO
support, promotions and discounts and online pricing.
* Software as a service (SaaS) pricing model.
* Focus on B2C sales models.
* Ranked as a visionary in Gartner’s Magic Quadrant for eCommerce.

Private Woburn, MA Demandware eCommerce
Software Platform
Founded:
2004, Massachusetts
Customer Focus:
Demandware’s on-demand eCommerce software solution is developed for high-growth
B2C brands at the small, mid-size, and enterprise level.
Select Customers:
House of Fraser, Bandolino, Compact Appliance, Timberland, Nine West, Barneys New
York, Bare Escentuals, Gardener’s Supply Company, Sally Beauty Supply, Playmobil.

About Demandware
Massachusetts-based Demandware drives the success of high-growth brands with the
only enterprise-class On-Demand eCommerce Platform that empowers merchandising
and marketing talent with total control over the shopping experience and continuous
competitive differentiation.
Leading brands such as Bare Escentuals, House of Fraser, Playmobil, Sally Beauty
Supply and Timberland leverage Demandware’s enterprise class eCommerce
functionality and automatic upgrades to help achieve higher conversion rates, increase
average order size, and improve customer retention.
Plus, Demandware is the only on-demand eCommerce solution that enables the rapid
rollout of new sites, provides ubiquitous access to business and technical users, and is
backed by a patented grid computing architecture that delivers capacity as needed for
performance and reliability that exceeds industry standards.
Demandware continues to build on its growing reputation as a power player in the

eCommerce space by providing a growing customer base with a reliable Web platform
to manage continued eCommerce growth and peak seasonal and marketing-related
customer volume, while maintaining the high level of customer service that its clients
strive to provide consumers.
Key Strengths
* Demandware provides an eCommerce platform that combines full merchandising
control and flexible functionality with the optimal profitability that only a Software as a
service (SaaS)-based pricing model can offer.
* With Demandware, retailers and manufacturers have complete control over the online
brand and customer experience because they can tailor every aspect from the “look
and feel” to the functionality to meet the needs of their specific customer profile. And
all with a scalable architecture that provides features and functionality retailers will
never outgrow.
* No other eCommerce solution can surpass the breadth, depth, and quality of
Demandware’s best-in-class eCommerce merchandising solution — including catalog
management, pricing, promotions, and eCommerce search.

About Demandware
* Demandware’s ability to accurately categorize, price, and display products, while
efficiently presenting dozens of sophisticated promotions, means you can offer the
best possible shopping experience to your customers while driving greater revenue,
increasing transaction size, and strengthening customer loyalty.
* With the Demandware eCommerce Platform, online merchants can achieve this
flexibility thanks to Active Merchandising, a strategy that is predicated on optimizing
online sales by supplying a blend of controlled automation to better manage all
aspects of merchandising.
* Demandware’s extensive merchandising capabilities encompass wish lists, gift
registries, source codes, cross-sells/up-sells, product recommendations, product
reviews, product substitutions, and much more. All of the merchandising functionality
is best-of-breed and can be easily and completely controlled through the Business
Manager User Interface.
Technology
Demandware’s true Software as a service (SaaS) model delivers best-in-class
eCommerce software as an on-demand service. With the only fully customizable,
SaaS eCommerce solution on the market today, Demandware provides the control,
flexibility, and automated software upgrades that enable you to do what you do best –
merchandise. The Demandware eCommerce Platform can also be fully customized by
your own web team or integrator, so you can respond rapidly to market opportunities.
Software Highlights
Demandware eCommerce SaaS Platform
* UX Studio. An extensive library of pre-built emerchandizing processes and tools.
* Business Manager. A robust dashboard interface to manage your entire eCommerce
site.
* Grid Computing. A scalable eCommerce infrastructure to handle seasonal peaks and
traffic.

www.allurent.com | info@allurent.com | 617-374-8800
Highlights
* Ideal for leading brand online retailers at the mid-tier and enterprise level.
* Founded by executives from Art Technology Group (ATG), the leader in Web
1.0 eCommerce.
* Leverages the latest Web 2.0 technology to dramatically improve the
shopping experience, and increase retailer revenues.

Private Cambridge, MA Allurent Rich Commerce Suite
Founded:
2004, Massachusetts
Customer Focus:
Allurent’s modular eCommerce solution suite is geared toward leading brand online
retailers at the mid-tier and enterprise level.
Select Customers:
Borders, American Outfitters, Anthropologie, Kohl’s, Endeca, Core Metrics, Scene7, GSI
Commerce, Max, Shop.org.

About Allurent
Headquartered in Cambridge, Mass., Allurent is the Rich Internet Applications for
Commerce company. Allurent is developing a suite of Rich Internet Applications
focused on the full life cycle of online shopping, from finding and browsing products to
pageless order management and checkout. Each application dramatically improves
customer experience, significantly enhancing the retailer’s on-line brand, driving greater
conversion rates, and building customer loyalty. Allurent also partners with other leading
software providers, including ATG, Scene7 and Omniture.
Allurent has made it far easier to integrate with existing IT infrastructure. When adding
new technologies, what looks great and simple on the surface often has many hidden
challenges when deployed in practice. These problems must be addressed in each
and every project, and retailers can quickly get tied down in a complicated net of one-
off projects. By contrast, all Allurent solutions use robust, industry-standard integration
methods to enhance existing infrastructure and allow functionality between rich features
to be reused from one module to another. Allurent products have built-in capabilities to
support search engine marketing, bookmarking, bandwidth sensing, and other features
required to ensure that your sites operate as effectively in practice as they do when you
imagine them.
Looking ahead, Allurent is committed to building its world presence in the eCommerce
solution space, and it continues to engage in the innovative design and development of
eCommerce software products to improve online shopping for retailers. It offers Details,
a module that allows customers to see merchandise information, view product imagery,
and select the item attributes; Inline Cart, which provides customers access to the
items in their order and the running total; Checkout, a module that allows customers to
complete transactions without page transitions; and Display, which creates interactive
product displays that link directly to the shopping process.
Key Strengths
* Leading retailers like Anthropologie, Kohl’s and Urban Outfitters partner with Allurent
to create the most compelling online shopping experiences imaginable. Its innovative
eCommerce products deliver rich interactions throughout the shopping lifecycle, from
browsing to choosing to buying. The result is a superior shopping experience leading

About Allurent
to more satisfied customers and greater sales.
* Allurent’s deep experience developing world-class eCommerce software helps the
company deliver intuitive and engaging products that are easily configured to match a
retailer’s brand and integrate with their existing eCommerce infrastructure.
* In May 2008, the company announced that Borders a leading global retailer of books,
music and movies, has implemented Allurent’s solutions to enrich the online shopping
experience on the newly launched Borders.com. Allurent provides the complete
technology platform for the Magic Shelf, the most prominent feature on the Borders.
com homepage.
* Allurent has now developed a suite of software products designed to dramatically
improve online shopping. This suite can be deployed in full to create a truly
differentiated end-to-end shopping experience or as individual modules designed to
improve specific shopping areas such as check out or detailed item information. In
either case, the applications are configurable to any retailer’s brand message and
integrate with - not replace - their existing eCommerce infrastructure.
* Each module in the Allurent eCommerce solution suite consists of world-class
consumer interaction features, business tools that give retailers the power to adjust
the merchandising and interaction as needed, and industry-leading technology
features to support search engine marketing, bookmarking, bandwidth sensing,
and other capabilities required to ensure that online stores operate as effectively in
practice as they do when retailers imagine them.
Technology
Allurent is an eCommerce 2.0 platform company started by Joe Chung and Fumi
Matsumoto, both of whom come from Art Technology Group (ATG), the leader in Web
1.0 eCommerce. Allurent’s eCommerce solution platform is built on its Rich Commerce
Suite, a set of modular, web-based products that enable retailers to easily deliver and
maintain great online shopping experiences. The increased availability of Web 2.0
technologies has made customer experience - not simply price - the new basis for
competition in eCommerce, and Allurent is leading the way in leveraging this powerful
technology.
Allurent is developing a suite of Rich Internet Applications for Commerce, built entirely
on the Flash/Flex RIA platform, which focuses on the full life cycle of on-line shopping,

About Allurent
from finding and browsing products to pageless order management and checkout.
Software Highlights
Allurent Rich Commerce Suite
Allurent Display
* Integrates commerce and interactive marketing.
* Presents collections of merchandise and outfits more effectively with integrated rich
commerce.
* Creates and maintains compelling cross-sells, micro sites, featured item displays ,
and landing pages.
* Uses Visual Merchandiser business interface tool to manage rich merchandising
displays and cross-sells.
Allurent Video
* Integrates eCommerce directly in promotional video.
* Includes business user interface to link video to catalog and eCommerce system.
* Incorporates hot-spotting and coordinated mid-reel product displays to merchandise
direct from video.
Allurent Navigation
* Displays merchandised content in conjunction with search results.
* Creates a continuous end-to-end experience that enhances your existing site search
capabilities with fluid, highly useable presentations.
* Incorporates search refinement.
* Searches by color, size, and price range.
* Performs multiple searches and comparisons.
Allurent Details
* Customers easily see merchandise information, view product imagery, and select
the item attributes they wish to purchase in a concise format – without leaving their
shopping context.

About Allurent
* Lets customers select products and add to cart from within the category page.
* Provides interactive add-to-cart confirmation.
* Zooms in on products, and view alternative images and color swatches.
* Displays inventory availability.
* Adds cross-sells and messaging.
* Allurent Inline Cart
* Lets you view cart content and cost from anywhere in the store.
* Edits merchandise that has been added to the cart to change size, color, quantity, etc.
* Provides a persistent and easily accessible order summary anywhere in the shopping
process.
Allurent Checkout
* Lets you edit or add items to the cart throughout the checkout process.
* Dynamically recalculates totals.
* Quickly and easily identifies and corrects errors.
* Creates saved shipping and payment profiles.
* Processes promotion codes and gift certificates.
* Supports multiple ship destinations with drag and drop functionality.
* Includes customizable rules for user registration.

www.cdcecommerce.com | sales@cdcecommerce.com | 1-866-840-8134
Highlights
* Delivers comprehensive eCommerce technology as an on-demand service.
* Over 6,000 Customers spanning 50+ countries.
* Customer-driven company, adaptable business culture and flexible technical
infrastructure to respond to change.
* Awards: “Top 5” ERP Supplier – Consumer Goods Technology Magazine
Reader’s Choice Award, #8 Top Supply Chain Management Software Supplier
- Modern Materials Management Magazine, Food Logistics 100, Supply Chain
Demand Executive 100
* Named an “Emerging Player to Watch” in Recent eCommerce Platform Report by
Forrester Research

Public (NASDAQ:CDCS) Atlanta, GA * CDC eCommerce
Founded:
1998
Customer Focus:
Since 1998, CDC eCommerce has been empowering customers to sell their products
through multiple online sales channels and across international boundaries. As part of CDC
Software, CDC eCommerce joins over 6000 customers worldwide within manufacturing,
financial services, health care, home building, real estate, wholesale & retail distribution
industries.
Select Customers:
Sirius Satellite Radio, Philips, Dell Financial Services, NHL.com, Konami, MLB.com.

About CDC
CDC Software is a provider of enterprise software applications designed to help
organizations deliver a superior customer experience while increasing efficiencies and
profitability. CDC Software offers a broad range of solutions for mid-sized enterprises
internationally.
CDC Software’s product suite includes: CDCeCommerce, CDC Factory (manufacturing

operations management), Ross Enterprise (enterprise resource planning), CDC Supply
Chain (supply chain management, warehouse management and order management),
e-M-POWER (discrete manufacturing) Pivotal CRM and Saratoga CRM (customer
relationship management), CDC MarketFirst (marketing automation and lead
management), Respond (customer complaint and feedback management), c360 CRM
add-on products, industry solutions and development tools for the Microsoft Dynamics
CRM platform, Platinum HRM (human resources), and business analytics solutions.
With experience, expertise, technology, and an unwavering commitment to their

customers’ success, CDC Software is dedicated to helping organizations achieve
outstanding business results by helping them become customer-driven. More than
6,000 organizations worldwide rely on CDC Software solutions to demonstrate a
superior ability to attract, understand, and keep valuable customers
Key Strengths
* E-commerce platform includes functionality such as both traditional ‘fixed-price’ and
online auction software, full front-end and back-end capabilities such as inventory and
order management, community shops and multi-language/currency internationalization
features.
* Provides online retailers and manufacturers with the ability to maximize customer
acquisition, conversion, and retention by delivering customer-centric eCommerce
destinations.
* Powerful catalogue and inventory management features designed to ensure effective
product management.
* SaaS-based solution offering the performance and scalability needed to successfully
manage high-volume online businessesCMS offers comprehensive merchandising and
marketing tools, centralized inventory and full order processing to provide complete
ecommerce management.

About CDC
* Offers comprehensive merchandising and marketing tools, centralized inventory and
full order processing to provide complete ecommerce management.
CDC eCommerce Technology

The CDC eCommerce platform provides online retailers and manufacturers the ability
to maximize customer acquisition, conversion and retention by delivering customer-
centric eCommercedesitinations. The CMS eCommerce platform is a technology
system that can facilitate all elements of the online sales cycle. It is engineered to be
flexible and delivered on-demand.
CDC eCommerceSoftware Highlights

CDC eCommerceoffers customers flexible and powerful tools to ensure a world-class
shopping experience. From catalogue and inventory management features to advanced
merchandising and SEO analytical tools, the CDC eCommerce software delivers a
comprehensive package. Some of the key features of the CDC eCommerce software
include:
* Allows users to manage a high-volume online business, without the significant IT

costs typically involved with a feature-rich eCommerce deployment.
* The CMS platform provides a whole slew of features from personalization, wish lists,
gift registry, promotions, product reviews, dynamic discounting and much more.
* The CMS platform is embedded with the award-winning FAST Impluse Search and
Merchandising Product. This embedment provides users with world class search and
guided navigation technology, as well as a merchandising engine.
* Provides customers with a suite of online merchandising tools designed specifically to
simplify, automate and optimize online merchandising.
* Users can tailor the look and feel of their online store with the various personalization
options offered.
* Offers tools to provide customers with a familiar and smooth purchasing process that
reduces shopping cart abandonment rates. Some of the features include- product
image thumbnails, savings notifications, editable quantities, inventory locking, in-cart
surveys, coupon code entry etc.
* The CMS platform integrates directly with multiple payment gateways including
– Verisign, CyberSource, SecPay and WorldPay.

About CDC
* Through their partnership with Omniture, CDC eCommerce offers web analytics
features to their clients. Customers can view real-time information about online
marketing initiatives and user behavior.
* Provides analytical reports on click-map data, traffic reports, campaign and internal
search tracking and A/B testing to compare promotional campaigns and site changes.
* The CMS platform offers users access to a centralized back office system. This helps
them with their inventory management, order management and customer •
management.
* The eCommerce software can be easily integrated with other ERP and warehouse
management systems.

www.vai.net | ealmonte@vai.net | 1-800-824-7776
Highlights
* Over 30 years of experience
* IBM Premier Business Partner with custom software solutions backed by
superior service and support.
* Awards include: “Inc. 5000 America’s Fastest Growing Companies,” Deloitte
& Touche’s “Fast 50 Award,” Long Island Software’s “Top 10 Fastest Growing
Companies” and numerous IBM awards, including the “IBM Beacon Award for
Most Innovative ‘Built On IBM Express Portfolio’ Solution.”
Ownership: Headquarters: Distribution Solutions:

Private Ronkonkoma, NY * S2K Distribution
* S2K Manufacturing
Founded: * S2K Food
1978 * S2K Warehouse Management
* S2K Retail
* S2K e-Commerce
* S2K Sales Force
* S2K Analytics
* S2K Service and Repair
* S2K Rental
Customer Focus:
VAI’s flagship product, S2K Enterprise, is used by a variety of businesses worldwide,
with clients in the manufacturing, wholesale distribution, retail, food and related service
industries. Advanced applications such as Warehouse Management, EDI, CRM, Business
Analytics and e-Business provide companies with the power to leverage their information
technology investment.
Select Customers:
A.S. Bryden, Wist Office Products, Norscot, McClarin Plastics, Haier America, American
Fibers and Yarns Company, Fraenkel Company, Naghi Group, Joshen Paper & Packaging,
Ince Distributing

About VAI (S2K)
VAI is an award-winning software developer and an IBM Premier Business Partner.
Designed for the mid-range market, S2K Enterprise is used by a wide variety of
companies worldwide, with a number of clients in the manufacturing, distribution, retail,
food and related service industries.
VAI provides flexible, fully integrated business software solutions that give companies
of all sizes a true market advantage. The IBM Power Systems™ technology is cost
effective and can enrich business processes across-the-board, improving productivity,
saving money and enhancing customer satisfaction. With VAI’s high performance
Enterprise Resource Planning (ERP) application, companies obtain reliable data
that will streamline business processes to make it more competitive, responsive, and
profitable.
VAI is committed to helping its customers meet their objectives by delivering the most
robust, feature rich, flexible software solutions available. VAI’s history of customer-
driven software development and commitment continues today. Hundreds of features
suggested by customers are incorporated into VAI’s products yearly and new
technologies are continually integrated into new offerings.
VAI continues to grow as a leading provider of ERP Software solutions. The company’s
continued expansion into Canada, Europe and the Caribbean has provided VAI with
worldwide recognition as an industry leader for ERP solutions.
VAI is headquartered in Ronkonkoma, New York, with branch offices in Miami, Orlando,
Chicago and Oroville, California.
VAI S2K Distribution Key Features

VAI’s Enterprise for Distribution offers numerous solutions to help you manage your
supply chain, enterprise resources, and customer relationships more efficiently and
effectively.
Key features include:

E-business application

About VAI (S2K)
Sales Analysis
Financial Management
Warehouse management
Purchasing
Manufacturing Software
S2K Enterprise for Manufacturing is a manufacturing software solution that will help
you manage all your operations with superior responsiveness and performance. Key
features include:
Forecasting
Product Quality Tracking
Work Order Processing
MPS and MRP Streamlining
Capacity Requirements Planning
Shop Floor Management
Warehouse Management Software

VAI’s WMS system helps you enhance productivity and improve overall warehouse
efficiency, so that you can meet your company’s operational performance objectives and
increase customer satisfaction. Key features include:
Inventory Management/Tracking
Automated Receiving/Pallet Creation
Order Management
Performance Tracking
Cycle and Physical Counting
VAI S2K Distribution Product Highlights

S2K Enterprise provides one of the most advanced purchasing programs available
today. A variety of tools help to minimize the burdensome tasks associated with manual
purchasing through the automation of your demand planning, purchasing, and ordering
process.
Increase Staff Productivity with advanced features such as windows application

integration, workflow alerts, and job scheduling.

About VAI (S2K)
Unlimited Growth Potential – VAI’s value pack offer includes source code, an unlimited
user license and no upgrade charges, allowing you to grow, add users and incorporate
new technology without any additional fees.
Eliminate costly mistakes and improve warehouse productivity with features such as
receiving/pallet creation, product movement, order verification, and counting programs.
S2K Service and Repair Software

VAI’s S2k Service and Repair application is an integrated field service software solution
that provides a means of recording and tracking service and repair calls through
the various stages. In addition, our field service software system assigns and tracks
technicians with on-line inquiry support providing real-time information enabling you to
provide your customers with the best possible service.
S2K Rental Software

The rental industry spans many different types of equipment. S2K’s Rental Software
covers all aspects of a rental business including Reservations and Allocations,
Financials, Equipment Servicing, Sales Order Processing, Inventory Management,
Purchasing and CRM.
S2K Retail Software

With S2K Retail Software, you can transform your retail business into a multi-channel
organization. This application offers a complete solution for the retail industry,
including Point-of-Sale (POS), Accounting, Inventory Management, CRM, Purchasing,
Warehouse Management, and e-Commerce. By centralizing information across your
entire organization, you can locate and move items more effectively, eliminate costly
delays, and make more informed decisions.
S2K Food Software

Today’s food service enterprise systems must incorporate the latest industry features,
offer unparalleled ease-of-use with a minimal learning curve, and be flexible in design
and scalable in scope to meet the needs of a dynamic business environment. VAI’s
S2K for Food Software meets these criteria and delivers much more. With this powerful,
industry-specific solution, distributors can manage their supply chain and customer
relationships more efficiently than ever before.
S2K e-Commerce
VAI offers a variety of e-Commerce solutions that allow you to leverage the
opportunities that the web provides. Our Commerce Express solution is ideal for small
businesses looking to quickly start selling on-line.

About VAI (S2K)
VAI Technology
VAI’s S2K Enterprise software provides complete integration with PC-based productivity
products such as Microsoft Outlook, Excel, and Word. At the touch of a key, users can
move data into Excel Spreadsheets, send emails to contacts, create customer letters in
Word, and schedule appointments into their Outlook calendar. In addition, options like
*View and *Excel allow users to create PDF or Excel files for all reports. This integration
provides users with the flexibility to utilize desktop applications while taking advantage
of the power, reliability, and security of the VAI Enterprise software.

www.infopia.com | 888-337-6352
Highlights
* Founded in 1999 as Storebusters, Inc.
* Geared towards small to mid-sized merchants.
* Software-as-a-Service (SaaS) platform.
* Has strategic partnerships with eBay, Amazon, Overstock, uBid, Google,
Yahoo, Shopzilla, shopping.com, UPS, FedEx, and Salesforce.com.

Private Salt Lake City, Utah Infopia Transact
Founded:
1999, Utah
Customer Focus:
The Infopia eCommerce solution includes both software and service components geared
toward small- to mid-sized merchants—enabling rapid growth in online revenues. Together
with online selling best-practices, Infopia provides unique and proven value to a wide range
of clients, from start-ups to top eBay PowerSellers to multi-billion dollar corporations.
Select Customers:
V-LEDS, NextWorth, ShopWars, Hardware Sales, AmeriMax Advance, Demon’s Cycle,
Bikewagon.

About Infopia
Infopia is an award-winning eCommerce solution company headquartered in Salt
Lake City, Utah. The company is aggressively growing its reputation as an innovator in
developing and marketing electronic commerce solutions.
The Infopia eCommerce solution suite is built on its Infopia Transact platform and
offers key Web-based components like Marketplace Manager, which provides inventory
management, marketplace listing, and relationship building services to online sellers.
Additionally, Infopia offers product merchandising, customer management, analytics
and decision making, search engine optimization, and online shopping services. The
company has strategic partnerships with eBay, Amazon, Overstock, uBid, Google,
Yahoo, Shopzilla, shopping.com, UPS, FedEx, and Salesforce.com. Infopia, Inc.,
formerly known as Storebusters, Inc., was founded in 1999.
Looking ahead, Infopia is committed to providing the industry’s most complete

eCommerce platform, enabling businesses to fully execute the online inventory-to-cash
cycle. Unlike limited point solutions, Infopia integrates a full range of critical success
factors, helping companies to optimize product merchandising, manage the shopping
experience, and maximize their presence through online marketplaces and search
engines.
Key Strengths
* Infopia provides eCommerce software and services with its Infopia Transact solution
to help merchants grow their online business. From managing inventory across
multiple online channels, to creating enterprise level websites, to integrating business
applications such as CRM, Infopia has the right tools to increase online revenues.
* With the expansion of Infopia’s Web Services, Infopia customers now have access
to advanced order management functionality that allows them to handle transactions
such as phone orders or non-inventory item sales in the Transact platform and
centralize more of their business for easier tracking, analysis, and improvement.
* As part of the Infopia Transact eCommerce solution, Infopia has added search
marketing and broader professional services initiatives that are all part of the solution.
The launch also includes new Web Services functionality, which makes the Infopia
Transact platform open and flexible for merchants to integrate other business
applications.

About Infopia
* A brick-and-mortar company needs to have the right eCommerce platform to
experience the same success online,” said Bjorn Espenes, CEO of Infopia. “Infopia
gives merchants an eCommerce platform, as well as a business plan and professional
services to leverage best practices, to rapidly optimize and grow online sales.”
Technology
Infopia Transact is the new SaaS eCommerce platform from Infopia with all the
capabilities and best practices in place to make your company successful. The company
uses its Web Services technology—a key component of the new Infopia Transact
eCommerce platform, to provide new capabilities that allow Infopia customers to further
customize and streamline their business processes, while leveraging the power of the
Infopia Transact eCommerce platform.
Software Highlights
Infopia Transact
Platform
* Integrates all your business software and centralizes your eCommerce efforts.
* Leverages your inventory, order, payment, and shipping data for competitive
advantage.
* Lets you make smarter decisions about customers, marketplaces, and products.
* Helps you automate, streamline, and improve the way you do business by learning
about what a unifying eCommerce platform can do.
Website
* Lets you customize your website to the way your buyers want to shop
* Helps you increase qualified traffic with SEO-friendly features.
* Optimizes your checkout process to increase conversions.
Marketplaces
* Gives you the ability to open up your Amazon sales channel.
* Lets you expand and maximize your eBay presence.
* Helps you cash in on comparison shopping engines.

About Infopia
CRM
* Allows you to centrally manage all eCommerce communication, regardless of selling
channel.
* Gives you a 360° view of customer activity necessary to resolve issues faster and
make better strategic decisions.
* Lets you analyze and segment customer, as well as order information for targeted
email campaigns.
* Gives you the ability to create executive dashboards and other custom eCommerce
reporting to help you better understand your business and drive growth.
Loyalty Programs
* Delivers proven best practices for increasing repeat buying.
* Helps you take advantage of coupons and other automated loyalty-building tactics.
* Uses advanced eCommerce technology that keeps customers coming back to your
site.
Analytics
* Lets you tap into cross-channel performance reporting to improve all areas of
business.
* Provides the ability to implement Google Analytics throughout your site.
* Gives you the ability to take advantage of conversion tracking to optimize your ability
to sell.

Ecommerce Software Vendors Revealed 2011 Edition

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Ecommerce Software Vendors Revealed 2011 Edition

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TOP 10

Profiles of the Leading eCommerce

What is eCommerce Software?

Key Benefits for Your Company

Does My Company Need an eCommerce Software Package?

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Key Features of eCommerce Software

Additionally, many eCommerce software packages are designed to accelerate Web

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Support for Affiliate and Online Advertising Programs

Integration with Inventory Management Systems

Support for International Customers

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Ownership: Headquarters: eCommerce Solutions:

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NetSuite is designed to provide the core business management capabilities that

NetSuite’s eCommerce solutions include:

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NetSuite Ecommerce+ Company Edition

NetSuite Service Company Edition

NetSuite Software Company Edition

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Ownership: Headquarters: ecommerce Solutions:

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Combined with award-winning application development services by Microsoft Gold

Bridgeline Digital is headquartered near Boston with additional locations in Atlanta,

Bridgeline Digital Key Features

Customer Experience Key Features:

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Administrative Experience Key Features:

Bridgeline Digital Technology

Bridgeline Digital Highlights

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Bridgeline Digital provides a flexible SaaS – Software as a Service – licensing model

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* Software as a service (SaaS) deployment model.

Ownership: Headquarters: eCommerce Solutions:

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A privately held company, Vcommerce is funded by Archery Capital, Benchmark Capital,

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Vcommerce eCommerce Storefront

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Ownership: Headquarters: ecommerce Solutions:

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To augment its growing eCommerce presence, LaGarde offers advanced e-business

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E-Business Complete Standard Edition

E-Business Complete Advanced Edition

E-Business Complete Advanced Edition Plus

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Ownership: Headquarters: ecommerce Solutions:

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Looking ahead, Volusion looks to continue capitalizing on a surge in consumer spending

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Ownership: Headquarters: eCommerce Solutions:

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