“EYE” Meet You Why “EYE” Meet

Building Relationships by Understanding Personal You?

Styles
We have called this course
The Beginning “EYE meet you” for two
reasons:
Isabel Briggs Myers, with a bachelor's degree in political science and no academic
affiliation, was responsible for the creation of what has become the most widely EYE – using the idea of
used and highly respected personality inventory of all time. The Myers-Briggs Type
Indicator® (MBTI®) instrument, now taken by at least two million people each
personality to improve
year-and translated into sixteen languages-was developed over a period of more relationships requires
than forty years, progressing from Isabel Myers' dining room to a cottage industry, awareness. We need to
to the prestigious Educational Testing Service, and to its current publisher, CPP, look into ourselves first
Inc.
(the internal “eye”) and
Isabel Myers and her mother, Katharine Cook Briggs, both astute observers of then become more
human behavior, were drawn to C. G. Jung's work, which sparked their interest observant of others (the
into a passionate devotion to put the theory of psychological type to practical use. external “eye”) if we are to
With the onset of World War II, Isabel Myers recognized that a psychological
truly understand both how
instrument that has as its foundation the understanding and appreciation of
human differences would be invaluable. She researched and developed the
we approach situations
Indicator over the next four decades, until her death in 1980. (www.capt.org) and how others do as well.

Why Personality Styles Matter Meet You – too often

information on personality
Our personality styles affect how we approach everything in life, especially our
relationships. Our style will draw us to certain relationships and approaches and styles is used to explain
cause us to avoid others. Knowing our own style allows us to become more aware away the need for personal
of how we interact and modify that style to make us more appealing to others. improvement or
Knowing the style of others allows us to better understand what they are looking adjustment with people
for in a relationship and seek to provide that for them. Personality style
saying, “… that’s just who I
management should NEVER be about manipulation or lack of integrity – either to
yourself or others. am” or “…love me or leave
me”.
The Tenura Approach
Our hope in providing this
Building on the insights found in Meyers Briggs and using our own unique training is that we will use
research (found in the Galileo Reality Model) we have created a way to both
the insights we can gain to
understand our own personality style and to become better at detecting the
personality style in others. adjust ourselves in an
honest commitment to
This is a unique approach. Although it acknowledges certain realities of human
inviting, building, repairing
psychology and behavior found in many models the approach is uniquely ours. We
have attempted to be true to the science but to simplify, even more, how we
and sustaining critical
think about, analyze and use the concept of personality in building the relationships in our
relationships that are so essential to our business. business and personal
lives.
Relationship Flow – The Traffic Management Model Understanding the
Success is business is not theoretical. It is driven by the practical, daily application Traffic Light
of sound ideas to help support and drive our goals and objectives. The idea of
personality styles is of little practical benefit unless it is

1. Suited to Business – can it become a practical part of my business

Red/Heart/Feelings
practice
2. Easy to Remember – if it’s too hard to use I’ll leave it behind
These people place
3. Easy to Apply – can I use this while my mind’s on other things
substantial focus on
Relationships are the foundation of all business, especially ours. Managing relationships. They are
relationships ethically and productively is a key skill. Relationships properly constantly assessing the
managed flow better. That is why we have chosen to use a traffic metaphor for impact of a situation, decision
our personality skills model and course. or action on the person –
first. They want us to stop
In business we work to keep our relationships flowing in directions that are
mutually beneficial and consistent with our core principles of Exceptional
and check in with the person
Customer Experience, Empowering the Individual and an Environment of Care. before moving too quickly on
the issue
To keep traffic flowing in a city or town one of the tools used for that purpose is a
traffic light. The standard, vertical three color traffic light is the core metaphor for Yellow/ Yield/Facts
our approach to personality styles
There are two types of
personalities represented by
Red – Stop
this symbol:
Heart – FEELINGS
Yield to Facts and Expertise
Yellow – Caution
Yield to Processes & Rules
Yield – FACTS
These people assign value to
Green – Go standards, data and skills.
They want us to “go slow”
Starburst – FORWARD until we have checked that all
the facts are in place, the
experts gathered and the
rules enforced.

Green/Star/Forward
What’s Your Personality Style ?
These are the “ready, fire,
In later modules we will explore this question in depth. For now, our model works
aim” folks. They value action,
on the premise that we all have characteristics of all three styles – red, yellow and
green; hearts, yield signs, and starbursts. We simply have them in: momentum, accomplishment.
They care about people, facts,
1. Different Order/ Priority rules, etc. but get frustrated
2. Different Ratios/Value when they interfere with
action, momentum or output.
Key Relationships – Personality Style Do I have just
Assessments one “style”?
Think of four primary relationships:
Your style is affected by the
1. Myself situations you find yourself in.
2. My Spouse/Partner/Closest Friend So, it can change or flex
throughout the day,
3. Co-worker
depending on the situation.
4. Client or Customer
Generally, your style flexes
based on three factors:
Label each blue “traffic light” with the name of the person it will
represent.

In the “labeled” traffic lights below do two things:

1. The Person
1. For each relationship insert the symbols in the priority You will act
order you believe that person’s style focuses. differently with
2. On the lines next to each symbol put an estimated different people.
percentage (%) of how much of their overall style is
represented by that symbol 2. The Situation
Even with the same
person you will flex
your style depending
____% ____% on the situation.

3. The Risk
____% ____% Your style adjusts to
accommodate
relationship and
outcome risk
____% ____%

____% ____%

____% ____%

____% ____%