Professional Documents
Culture Documents
www.siemens.com
K ey figures
Financial performance measures (in millions of euros, unless otherwise indicated) FY 2010 FY 2009
Some of the figures mentioned above are or may be non-GAAP financial measures. For further information please refer to www.siemens.com/nonGAAP.
1 FY 2010: including (3.6) pp related to impairment charges of €1.204 billion (pre-tax) related to Diagnostics and charges of €460 million (pre-tax) related to the
strategic reorientation of Siemens IT Solutions and Services; FY 2009: including (4.6) pp related to impairment charges of €1.850 billion (pre-tax) at NSN
2 Adjusted industrial net debt / adjusted EBITDA (continuing operations)
3 As of September 30, 2010 and 2009
4 Average number of employees in fiscal year
5 Proposal to the Annual Shareholders’ Meeting
Contents Part I
D
irections O
ne Siemens Vision
18 Special report 1
Solar thermal power
32 S
pecial report 2
SOMATOM Spirit
48 Special report 3
Electric mobility
Introduction
This foundation is the basis for the company strategy that’s now
enabling more than 400,000 Siemens employees around
the world to channel their knowledge and skills into providing
answers to the challenges of our time.
4
Shanghai is our next stop. Join us in the Chinese megacity for a
tour of the ultra-modern plant where we manufacture SOMATOM
Spirit CT scanners. Then visit one of our customers to see how
these scanners are helping improve healthcare in rural areas –
proof of the importance we attach to cultivating a local presence
worldwide and making technological advances available to people
all around the globe.
5
Managing Board of Siemens AG
6
Joe Kaeser Corporate Finance and Controlling, Financial Services, Siemens IT Solutions and Services, Equity Investments, Siemens Real Estate
Peter Löscher – President and Chief Executive Officer Corporate Communications and Government Affairs, Corporate Development
Peter Y. Solmssen Corporate Legal and Compliance, Americas
Brigitte Ederer Corporate Human Resources, Europe, Commonwealth of Independent States
7
As of December 1, 2010
Our strategy
8
One Siemens is the framework for our company’s sustainable
development and capital-efficient growth. Within this frame-
work, focus areas specify the fields we’ll concentrate on in the
years ahead. Our overriding aim is to continuously improve our
performance vis-à-vis the markets and our competitors while
increasing our long-term value.
13
Foundation
We have a strong foundation, comprising our values, sustainability, and market and technology leadership.
For more information, see pages 14 -17.
High-quality businesses
Market and technology leadership
9
Structure
The world is facing major challenges – demographic change, urbanization, climate change and globalization –
that demand practical solutions. We drew the strategic consequences early on, rigorously orienting our portfolio
toward these megatrends. For further information, please turn to pages 26-31.
Energy
Industry
Healthcare
Megatrends
Demographic change Urbanization Climate change Globalization
10
Directions
A strong structure alone is not enough. We also need a tightly focused, future-oriented strategy. Within our One
Siemens framework, we’ve defined three strategic directions with nine concrete focus areas. A financial target
system and the aim of continuous improvement round out our strategic orientation. More detailed information
about what we’re doing to fully unleash the power of Siemens is provided on pages 40-47 and 56-63.
11
Vision
To be a pioneer – this is our vision and our highest aspiration. Building on our solid foundation, strong structure
and forward-looking strategy, we’re working every day to make this vision a reality. Our vision forms the apex
of our strategy pyramid and sets the course for all our activities. For more information, please turn to pages 64-65.
The pioneer in
Energy efficiency
Industrial productivity
Affordable and personalized
healthcare
Intelligent infrastructure
solutions
12
Foundation
Foundation: Overview
See page 9.
www.siemens.com/values
www.siemens.com/sustainability
Sustainability – Our guiding principle also helping give people everywhere access to a
complete range of advanced medical technologies.
Our understanding of sustainability is deeply rooted What’s more, our infrastructure solutions in the ar-
in our company’s history and closely linked to our eas of mobility, power supply and water are making
values. More than a century ago, Werner von major contributions to improving living conditions
Siemens insisted that his company fulfill its respon- around the world. Our Sustainability Program is
sibilities to its employees, to society and to nature. helping us achieve these goals by addressing three
“I won’t sell the future of my company,” he said, “for key areas:
a short-term profit.” We still live by these words to-
day. To achieve excellence, to capture leading posi- BUSINESS OPPORTUNITIES
tions in the markets of tomorrow, to develop inno- In fiscal 2010, our Environmental Portfolio generat-
vative technologies that help ensure the future ed revenue of about €28 billion, after reaching
viability of modern civilization – this has always the target of €25 billion we’d set for fiscal 2011 con-
been our vision and our challenge. siderably faster than planned. Now, we’re aiming to
push annual revenue from the Portfolio to over
That’s why all our actions and decisions are in- €40 billion by the end of 2014. In fiscal 2010, our
formed by the principle of sustainability. We act re- environmental offerings helped customers reduce
sponsibly on behalf of future generations to ensure their CO2 emissions by 267 million tons – an amount
economic, environmental and social progress. Our equal to the total annual CO2 emissions of 80 mil-
aim is to achieve a balance between the environ- lion economy-sized cars driven an average of
ment, business and society. For the environment, 20,000 kilometers each. We’re fostering green in-
we’re providing innovative products and solutions novations and relentlessly driving the development
that improve both our own ecobalance and that of of our Environmental Portfolio. Our commitment to
our customers and suppliers. For our business, ecofriendly technologies and the successes we’ve
we’re focusing on long-term value creation. And for scored in this area are already making us – an inte-
society, we’re fostering our employees’ develop- grated technology company that delivers innovative
ment and striving to be good citizens in all the com- products and solutions – a key enabler on the path
munities in which we’re active. As a world-leading to an environmentally aware, climate-friendly, low-
provider of healthcare products and solutions, we’re carbon society.
STAKEHOLDER Engagement
We’re intensifying our communication with our
stakeholders as well as our partnerships with other
organizations. To support the ongoing develop-
ment of our sustainability strategy, we’ve set up
a high-level panel of experts, the Siemens Sustain-
ability Advisory Board.
www.siemens.com/sustainability
Special report 1
Focus on
innovation-driven
growth markets
In less than six hours, the sun generates
enough energy in the earth’s deserts to
meet the electricity needs of all the people
on our planet for an entire year.
Thanks to solar thermal technology, this
energy can now be reaped without produc-
ing CO2 emissions. Siemens’ first solar
thermal plant will start feeding electricity
into Spain’s power grid in 2011.
On land once occupied by a cotton plantation, some
170,000 mirrors are now being installed to capture
the sun’s energy. This solar thermal facility will be
able to supply about 50,000 Spanish households
with carbon-free electricity.
Avi Brenmiller, CEO of our Solar Thermal Energy Busi-
ness Unit, is a pioneer in the field of solar thermal
power. He and several other leading experts are now
working for Siemens to optimize this technology.
Structure: Overview
See page 10.
www.siemens.com/demographic-change
www.siemens.com/city-index
Urbanization and sustainable enhance the quality of urban life, foster competi-
d
evelopment tiveness, conserve resources and minimize environ-
mental impact.
In 2009, for the first time in history, more people
lived in cities than rural areas. By 2050, the propor-
tion of city dwellers will have risen to 70 percent – Climate change
with a simultaneous increase in world population. and energy supply
Today’s booming urban centers are making a major
contribution to economic development. For exam- The scientific consensus is clear: our climate is
ple, 40 percent of Japan’s gross domestic product is changing. Between 1850 and the beginning of the
generated in Tokyo, while Paris accounts for 30 per- 21st century, the average temperature on the earth’s
cent of all the goods and services produced in surface rose by 0.76° Celsius. The period between
France. As cities increase in economic importance, 1994 and 2005 included 11 of the 12 warmest years
their inhabitants are demanding a higher quality of on record. Since the beginning of industrialization,
life. Clean air, clean water, reliable energy supplies the warming of the earth’s surface has been accom-
and efficient transportation systems are key needs. panied by a massive increase in greenhouse gas
emissions. The concentration of CO2 in the atmo-
Urbanization – another of today’s megatrends – sphere is now at the highest level in 800,000 years.
poses an enormous challenge. Cities currently con-
sume some 75 percent of the world’s energy and Climate change is closely linked to shifting demo-
generate 80 percent of its greenhouse gases. Traffic graphics. Due to world population growth and
jams cost the European Union an estimated ongoing globalization, the amount of power gener-
€100 billion a year in lost economic performance. ated worldwide will increase more than 60 percent
Our task is to provide convenient, cost-effective by 2030. Emerging and developing countries will
green infrastructures for the cities of tomorrow. account for two-thirds of this increase. Drastic mea-
sures will be required to limit the rise in global tem-
Siemens’ products and solutions for the processing perature to a maximum of 2° Celsius. Innovations
industry, mass transit, buildings, energy conver- are the most effective means of combating the neg-
sion, power distribution and hospitals are creating ative consequences of climate change – innova-
energy-efficient, sustainable infrastructures that tions relating to energy efficiency, power genera-
1950 2007
tion, power distribution and energy consumption. called BRIC countries – Brazil, Russia, India and
As a world-leading supplier of products, solutions China – are expected to grow twice as fast as those
and services for the entire energy conversion chain, of their industrialized counterparts. That’s why the
we’re a pioneer in all these fields. Our technologies challenge for us is to ensure our global competitive-
are enabling us to push the efficiency of fossil-fuel ness by capturing long-term, leading positions in
power plants, wind farms and solar power systems, tomorrow’s markets.
develop smart power grids, boost the energy effi-
ciency of production facilities and create energy- To succeed in today’s global economy, companies
saving lighting systems. have to think and act internationally. We support
customers in some 190 countries, and we’ve had
operations in the BRIC countries for over 100 years.
Globalization and Our aim is to manufacture cost-efficient, affordable,
competitiveness high-quality, customized products all over the
world. We can supply global customers with simple
As the 21st century unfolds, the significance of na- solutions worldwide – systems that can improve the
tional economies is declining. Business networks lives of people everywhere. Our range of products,
are becoming increasingly globalized as more and services, knowhow and value-creating solutions is
more companies compete internationally. And the virtually unparalleled. For example, we provide
figures tell the story: the number of multinational automation systems and software solutions that
companies has grown from about 10,000 in 1968- simplify and streamline industrial processes; build-
1969 to more than 80,000 today. In addition, the ing and security technologies that optimize the effi
volume of sea freight has more than tripled over the ciency of manufacturing and working environ-
last 40 years. ments; and water treatment systems that help com-
munities meet the steadily growing demand for
Globalized markets aren’t only expanding business clean water. We also offer networked transportation
opportunities; they’re also intensifying competitive systems and other mobility solutions on a world-
pressures and causing the center of economic grav- wide basis.
ity to shift to new regions. It’s the world’s emerging
countries that will be the growth drivers of the fu-
ture. In the years ahead, the economies of the so-
Demographic change
Urbanization Megatrends
Climate change
Globalization
Industry Healthcare
www.siemens.com/strategy
rounded off by consulting and services. To leverage f actor for Siemens – particularly when it comes to
our market and growth potential even further, we’re acquiring new customers. Siemens Financial
reorganizing our activities into four Divisions: Imag- Services (as of October 1, 2010: Financial Services)
ing & Therapy Systems, Clinical Products, Diagnos- finances infrastructure, equipment and operations
tics and Customer Solutions. Our hearing instru- and provides services for Siemens and business-
ments business will be operated as a separate unit in to-business customers worldwide. In fiscal 2010,
the future. Siemens Healthcare has about 49,000 Siemens Financial Services had 2,000 employees
employees worldwide and activities in more than 130 and income before income taxes of €447 million.
countries. In fiscal 2010, the Sector generated total www.siemens.com/ar/finance
revenue of €12.364 billion and profit of €748 million.
www.siemens.com/healthcare
Special report 2
Get closer to
our customers
Shanghai is where we manufacture our
entry-level SOMATOM Spirit CT scanner,
and one-third of these systems are sold
directly to customers in China.
Some 600 SOMATOM Spirits are already
in operation throughout the country –
including one at Jiang County People’s
Hospital. Worldwide, we’ve installed more
than 1,800 of these successful scanners.
E
mergency: A woman who sustained head injuries in
an accident is prepared for CT imaging.
B
ecause the Jiang County People’s Hospital acquired
a SOMATOM Spirit system two years ago, radiologist
Dr. Zheng didn’t have to think twice about returning to
the facility after a year of training in Beijing.
Two years ago, Jiang County People’s Hospital acquired the first
SOMATOM Spirit CT scanner in its region.
Head radiologist Dr. Zheng Jie Hua explains, “Brain scans used
to take ten minutes. Thanks to the SOMATOM Spirit, the whole
process – including patient positioning and removal – now
34 lasts no more than five minutes.”
10,000
patients
Two years ago, Jiang County People’s Hospital, SMART STRATEGY FOR THE DIVERSE CHINESE
under the direction of Li Ze Hai, acquired the first MARKET
SOMATOM Spirit in its region. Dr. Kong Jun, now general manager of our CT busi-
ness in China, was appointed head of R&D in 2005,
LEADING-EDGE CT TECHNOLOGY DOUBLES just as the SOMATOM Spirit was being rolled out.
PROFITS “The time was right for a product like the SOMATOM
Hospital director Li hasn’t regretted his decision for Spirit, a multi-slice scanner for the entry-level mar-
a moment: “The SOMATOM Spirit is our pride and ket segment,” explains Dr. Kong. To meet customer
joy. Not only does our hospital have the most ad- requirements as fully as possible, the system’s en-
vanced CT scanner in our region; we’ve also dou- tire value chain – from R&D and production to logis-
bled our profits.” tics – was situated in Shanghai.
Located more than 1,000 kilometers from Shanghai, Today, some 600 SOMATOM Spirits have been in-
Jiang County People’s Hospital serves roughly stalled in China, primarily in rural areas. In many
300,000 people. Every day, patients arrive for respects, including the provision of healthcare, the
scans – no appointment necessary. Head radiologist contrast between the Chinese countryside and the
Dr. Zheng Jie Hua recalls, “Brain scans used to take modern megacity of Shanghai couldn’t be greater.
ten minutes. Thanks to the SOMATOM Spirit, the “The market in China is very diverse,” explains
whole process – including patient positioning and Florian Belohlavek, product manager for the
removal – now lasts no more than five minutes.” SOMATOM Spirit. “While most hospitals in Beijing
are equipped with high-end systems, the focus in
rural areas is on basic care.” And that’s exactly the
kind of market we’re aiming to serve with our
SMART strategy (see page 44).
www.siemens.com/healthcare
39
Directions
Directions: Overview
See page 11.
www.siemens.com/obama
duction. The demand for CO2-neutral power genera- and power transmission to bear in this promising
tion is also growing. Over the last few years, we’ve future market. But projects such as DESERTEC pose
expanded our portfolio in this area, too. In every new problems for power grids. In the future, sub-
case, our acquisition strategy is the same: to be stantial amounts of electricity will be generated
No. 1 or No. 2 in all our technologies and markets. from fluctuating sources of energy like the wind,
Why? Because it’s the only way we can drive profit- the sun and a growing number of small, decentral-
ability and growth in order to achieve a sustainable ized power producers. This electricity will then have
increase in our company’s value. In the field of solar to be integrated into smart grids that can balance
technology, for instance, we’re a major supplier of power generation and distribution. To capitalize on
steam turbines, electrical and control technology excellent market opportunities in this area, we’ve
and inverters as well as generators and cooling sys- established a company-wide smart-grid applica-
tems for solar power plants. Our electrical and auto- tions project. Bundling our expertise, this project
mation technologies are also facilitating the effi- aims to further boost our revenue from intelligent
cient production of high-quality solar mirrors and grid technologies. Other sources of tremendous po-
receivers. In the spring of 2009, we acquired a tential include buildings, which are increasingly
roughly 30 percent stake in Italy’s Archimede Solar, evolving from mere energy consumers to active par-
enhancing our portfolio with key components for ticipants in the power market. These so-called smart
the solar thermal systems of tomorrow. Our acquisi- buildings can store energy and even generate elec-
tion of Solel Solar at the beginning of fiscal 2010 tricity that is fed back into the grid.
made us a full-range provider for the solar thermal
power industry. As our Environmental Portfolio demonstrates, we’re
already well positioned in all these fields. Generat-
As a member of an industrial consortium, we’re in- ing revenue of about €28 billion, the Portfolio has
volved in planning large-scale solar thermal power not only made us the world market leader in green
plants and wind farms in the deserts of North Afri- technologies; it’s also driving progress on three
ca. The clean electricity generated by this project – fronts: for our customers, by enhancing their busi-
known as the DESERTEC Industrial Initiative – will ness success through lower energy costs, higher
cover most of the power needs of the producing productivity and profitable growth; for society, by
countries and, in the project’s final stage, also meet implementing our technologies to help protect the
about 15 percent of Europe’s electricity require- environment and improve living conditions; and for
ments. We’re bringing our extensive knowhow in our company, by enabling us to penetrate attractive
the fields of solar thermal technology, wind energy markets and generate profitable growth. As a green
infrastructure pioneer, we’re the market leader in Get closer to our customers
the future-oriented field of offshore wind power,
the manufacturer of the Velaro high-speed train, In many countries around the world, we’re consid-
a leading supplier of high-efficiency, low-loss power ered a local company by customers and the general
grids, and a provider of energy-saving performance public alike. Even outside our home country, Ger-
contracting, which offers an intelligent financing many, the number of second- and third-generation
model for sustainable building modernization. Siemens employees is increasing. Expanding our
brand’s global presence and strengthening our local
With above-average growth in renewable energies, partnerships are two of the drivers we’ve identified
environmental technologies and energy-efficient as decisive for our future business success.
products and solutions expected in the years and
decades to come, we’re systematically accelerating We employ roughly 405,000 people in some 190
our involvement in these markets as well as in the countries. Just a few years after our company was
emerging countries. The BRIC countries – Brazil, founded in 1847, we opened our first local branch
Russia, India and China – and the Middle East, offices in Great Britain (1850), Russia (1855), France
for example, are expected to generate substantial (1878) and Austria (1879). By 1881, we were already
growth in the years ahead. As a result, these regions a global player: in that year, about 63 percent of
will need to implement extensive infrastructure Siemens’ 2,400 employees were working outside
projects. We’re tapping this potential with high-tech Germany. Today, the share is 68 percent.
solutions that also help conserve resources. All
around the world, we supply and equip ports, air- Our success is closely linked to our strong presence
ports, train stations, mainline and mass transit in dynamic markets. To respond quickly to new and
trains, transportation and security control centers, changing requirements, we have to be where our
hospitals, sports and entertainment centers, public customers are. That’s why we’re particularly active
buildings and other large-scale facilities. The com- in the rapidly growing emerging countries and in
prehensive services that we provide across our the Middle East. But to achieve above-average
products’ entire lifecycles further boost our com- annual revenue growth in all these regions, we’ll
petitive position. Particularly in highly competitive need more than local presence. We’ll also have to
markets, our complete package of products and ser- have the right offerings. That’s why we’ve launched
vices is a unique selling point and a crucial deci- our SMART (simplicity, maintenance-friendly,
sion-making factor for our local customers. affordable, reliable and timely-to-market) initiative:
to boost our growth worldwide by supplying prod- to achieve the kind of long-lasting customer satis-
ucts, solutions and services tailored to the booming faction that makes us the first choice for follow-on
entry-level market segments. investment. It’s not only our sales organization that
nurtures close relationships with our customers
Another way to strengthen long-term customer and fosters their loyalty; above all, it’s our local ser-
partnerships is to foster local entrepreneurship vice employees, who – in some instances building
within our own organization. As a result, we’re giv- on relationships that go back decades – have de-
ing our regional organizations the freedom they tailed knowledge of our customers’ needs. And this
need to make decisions on their own. We’re also ex- indispensable knowledge sets us apart from many
panding their responsibilities for product manage- of our competitors. Our highly diversified service of-
ment, development, procurement and manufactur- ferings are a key growth driver. Making major con-
ing. Our SOMATOM Spirit business (see also pages tributions to our profitability, they’re a reliable
32-39), which we operate directly in China rather source of high-margin revenue – and they’re less
than in Europe or the U.S., is a prime example of capital-intensive than other types of business.
this new approach. Designed for entry-level mar- What’s more, because long-term agreements are
kets, the easy-to-use SOMATOM Spirit scanner of- the rule, services are less vulnerable to business
fers basic CT features at a competitive price. Ninety cycles. We’re making investments worldwide in or-
percent of the system’s components are sourced der to further exploit the enormous potential of our
from the Chinese market. Each unit is completely service offerings. And we’re also constantly expand-
assembled in China. And most of the development ing our portfolio of innovative services and the re-
work was done in Shanghai. Feedback from our cus- lated leading-edge technologies.
tomers in the emerging markets is also expanding
our employees’ expertise in product features and As products become increasingly standardized,
cost optimization, with long-range advantages for we’re convinced that services are a key strategic fac-
the development of solutions for the higher-end tor that will give us a competitive edge. Services can
price segments as well. optimize a customer’s installed base and ensure its
smooth operation – a prospect that’s particularly
We want to engender enduring brand loyalty in the appealing to our customers during periods of eco-
emerging markets. That’s why we’re going to great nomic turbulence. The services we provide bring us
lengths to establish local service networks. By pro- close to our customers – across entire product life-
viding outstanding local services, we’re aiming cycles. And that’s an important reason why we’re
To ensure that we maintain a sustainable supplier we spent roughly €225 million, or about €560 per
base throughout the company in the future, we’re employee, on education. Focused on strategic
constantly improving and integrating our methods, knowledge and skills, our challenging training and
processes and systems on a cross-functional basis further education programs ensure that expertise in
and transferring relevant knowhow to our suppliers key positions is uniformly conveyed to employees
in order to actively minimize risks and anchor sus- worldwide throughout the course of their careers –
tainability all along our supply chain. because life-long learning is indispensable in a glo-
balized world.
Use the power of Siemens – this call to action en- with these standards. For us, responsible business
tails an unequivocal commitment to integrity. And conduct encompasses everything from observing
our understanding of integrity is underpinned human and employee rights to complying with all
by our company values: responsible, excellent, applicable environmental requirements, occu
innovative. pational health and safety standards and anti-
corruption regulations. Why? Because high ethical
We meet – and, wherever possible, exceed – all le- standards are a prerequisite for responsible busi-
gal requirements for ethical behavior. We have no ness activity and the foundation of a living culture
tolerance for illegal or unethical activity. In addi- of integrity.
tion, we’ve set clear and binding principles of con-
duct for our employees. Encompassing all our busi-
ness operations, these principles set standards and
define clear responsibilities for occupational safety,
health management, environmental protection and
the uncompromising battle against corruption.
Special report 3
Project head Andreas Romandi says, “We want this pilot proj-
ect to be a first step toward an integrated, end-to-end system
comprising electric vehicles, a smart grid and advanced vehi-
cle-to-grid communication technologies. Our goal is to learn
more about how to optimally link advanced power grids with
50 electric cars that serve as mobile energy storage devices.”
150
electric mobility specialists
“Smart grids will enable us to use energy and, above all, elec-
trical power more efficiently. In the future, consumers will
interact with the grid automatically – for instance, by storing
electricity in their electric vehicles and feeding it back into
the network when the batteries aren’t in use. The Siemens
fleet of electric cars is a prime example of forward-looking,
ecofriendly, intelligent automotive technology.”
Richard Hausmann
CEO of Siemens’ Smart Grid Applications –
Electromobility Project 53
100
Siemens test drivers
We gear our actions to the dynamics of our markets operations before interest divided by average capi-
while measuring ourselves against the best in our tal employed (ROCE adjusted). We’ve set an ambi-
industry. Our goal is to consistently outperform our tious capital efficiency target for the entire company.
competitors and to set new standards for leadership With respect to profitability, we intend to maintain
in financial performance and operating strength. and expand our leading position. Our goal is to
We’ve established a financial target system that achieve industry-leading profit margins – over the
defines metrics for revenue growth, capital efficien- long term and across business cycles.
cy, profitability and the optimization of our capital
structure. These metrics are key tools for increasing CAPITAL STRUCTURE
our company’s value. A solid capital structure is essential for sustainable
profit and revenue growth. In addition to metrics for
REVENUE GROWTH operations, we’ve defined a yardstick for managing
Profitable revenue growth is the most important this structure: adjusted industrial net debt divided
driver of long-term value creation. That’s why we by EBITDA. We’re going to optimize this ratio in or-
want to grow faster than the best companies in our der to ensure both wider access to debt financing
markets. To assess our performance, we compare instruments in the capital markets and the servic-
our average revenue growth to that of our toughest ing of our financial obligations while safeguarding
competitors. We’ve also established strict criteria our current credit rating.
for acquisitions.
Taken together, these metrics provide a balanced
CAPITAL EFFICIENCY / PROFITABILITY framework for sustainable value creation.
Our aim is to remain profitable and use the capital
provided by our shareholders and lenders as effi- CONTINUOUS IMPROVEMENT
ciently as possible. A key measure of our business The aim of One Siemens is to enhance the value of
success, capital efficiency has been included in our our company over the long term by continuously
financial reporting system since fiscal 2007. We’ve improving our performance relative to the market
now further developed our main metric for capital and our competitors.
efficiency, return on capital employed (ROCE), www.siemens.com/one-siemens
defining it more simply as income from continuing
Revenue growth
Growth > most relevant competitors
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57
c d
A
B
b e
a f
i g
A – C a – i
Our pioneering spirit is the foundation of our suc- STRENGTHEN OUR PORTFOLIO
cess. We’re breaking new ground and pushing for- Only by keeping our portfolio focused on attractive
ward into dynamic growth markets while thinking future-oriented markets can we achieve profitable
across borders and considering every challenge long-term growth. That’s why we practice active,
from a variety of perspectives. We’re gearing our systematic portfolio management. Our aim is to
activities to innovation-driven markets with long- capture and maintain No. 1 or No. 2 positions in all
term growth potential. Intent on capturing leading our current and future markets. Indispensible for
positions on these markets, we’ve defined three profitability and growth, these leading positions
focus areas: will enable us to sustainably increase our compa-
ny’s value. Experience has shown that size alone is
BE A PIONEER IN not enough. To achieve long-term success, we must
TECHNOLOGY-DRIVEN MARKETS also remain at the forefront of technological inno-
We’re concentrating on innovation- and technology- vation. This is the guiding principle of our portfolio
driven growth markets, which will be the basis for development.
our core businesses in the future. This approach
will enable us to increase the revenue we generate PROVIDE A LEADING
from our green products and solutions. For exam- ENVIRONMENTAL P ORTFOLIO
ple, the world’s cities increasingly need sustainable, As our revenue figures for the last few years testify,
intelligent infrastructures – and we’re better posi- our Environmental Portfolio has an outstanding po-
tioned than any other company to meet their re- sition worldwide. In fiscal 2010, we generated rev-
quirements. We intend to fully leverage this poten- enue of around €28 billion with Portfolio offerings.
tial and our strengths as an integrated technology Our goal for the future is even more ambitious:
company. we intend to boost revenue from our green tech-
nologies to over €40 billion by fiscal 2014. These
technologies are also making a major contribution
to climate protection. In fiscal 2010, our ecofriendly
products and solutions enabled our customers to
slash their CO2 emissions by 267 million tons.
In bustling cities and rural areas alike: we’re close to cyclical influences. To further leverage our enor-
our customers all around the world. Market proxim- mous potential in the area of highly diversified ser-
ity is a key driver for sustainable growth. And to vices, we’re making investments around the globe.
maintain it in the future, we’re concentrating on the We’re also systematically expanding our range of
following focus areas: innovative services and advanced service technolo-
gies. As product standardization increases, we’re
GROW IN EMERGING MARKETS convinced that services will provide us with a
We already hold a leading position in many of the strategic competitive advantage while bringing us
world’s markets. Building on this achievement, we closer to our customers – over entire product
intend to continuously increase the share of reve- lifecycles. That’s why we’re intensively driving our
nue we generate in the world’s emerging countries. service business and will continue to do so in the
To tap these markets even more effectively, we’re future.
increasingly tailoring our products, solutions and
services to the requirements of the booming middle INTENSIFY OUR CUSTOMER FOCUS
and lower market segments. We’re also shifting We’ve long had a reputation for outstanding cus-
more decision-making authority to our local busi- tomer proximity. We’re committed to providing our
nesses. For example, we’ve now given our compa- customers, most of whom are small to mid-sized
nies in the emerging countries more responsibility businesses, with direct local support – a commit-
for product management, development, procure- ment we’re fulfilling via a global sales network man-
ment and production. aged by our Regional Clusters and Regional Compa-
nies. To present one face to major customers in our
EXPAND OUR SERVICE BUSINESS most important markets, we’ve established a key
Services are not only a key driver for implementing account management system. Our more than 2,000
our growth strategy; they also make a major contri- key account managers are providing these custom-
bution to our profitability. While generating reliable ers worldwide with sustainable solutions encom-
revenue with high margins, services are less capi- passing everything from routine deliveries to major
tal-intensive than other types of business. Based on infrastructure projects. After all, our success de-
long-term agreements, they’re also less sensitive to pends on customer satisfaction, which we measure
using an internationally recognized methodology.
We’re continuing to take full advantage of our global EMPOWER OUR DIVERSE AND ENGAGED
orientation, size and structure as an integrated P EOPLE WORLDWIDE
technology company for the benefit of our custom- Global presence is our hallmark. That’s why diver-
ers, suppliers and employees. Cross-Sector, cross- sity is a key part of our company – and one that we
Division and external partnerships are enabling us intend to further cultivate. Our Diversity Initiative is
to offer a uniquely diversified portfolio – thanks in helping us build outstanding teams with multifac-
large part to our excellent and innovative employ- eted abilities and experience while fostering the
ees, who are among our greatest assets. strengths of individuals in heterogenous environ-
ments. It’s also helping ensure that our managers
ENCOURAGE LIFELONG LEARNING have international backgrounds, with wide-ranging
AND DEVELOPMENT expertise and extensive experience.
Innovation – the basis of sustainable growth –
doesn’t happen on its own. It requires an environ- STAND FOR INTEGRITY
ment in which a creative spirit can thrive. To foster We champion a corporate culture that sets high
our employees’ creativity, we’re continually promot- standards of conduct for managers and employees.
ing their development through challenging training We’ve formulated transparent and binding princi-
and education programs. In Germany, we’re a lead- ples of behavior that cover all aspects of our busi-
ing private provider of vocational training within ness activity, define a uniform ethical framework for
the country’s dual training system, which combines our employees and establish clear responsibilities
theory with practice. Our Siemens Leadership Ex- throughout our company. Action areas include oc-
cellence programs are designed to prepare company cupational safety, health management, environ-
managers for their future responsibilities. We iden- mental protection and the fight against corruption.
tify talented individuals and offer them exciting And we expect not only our employees but also our
management tasks. Our new Siemens Leadership partners and suppliers to adhere to clear principles
Framework helps us apply uniform criteria when of integrity.
matching individuals’ capabilities and potential
with the requirements of job openings.
Vision: Overview
See page 12.
www.siemens.com/vision
www.siemens.com Siemens Aktiengesellschaft