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Add,es" _
SPEAK J
and THINK
more effectively
BY Rudolf Flesch
(J)
A SIGNET BOOK
NEW AMERICAN LIBRARY
COP,{lUOIIT@1946, 1949, 1951, 1958, 1960 BY RUDOLF FLE$CIL
COP'{lUOUT 1950, 1951 uy PRlNTU'S INK: PUDLISIUNO CORP.
All rights in this book are reserved. No part of the book may be
used or reproduced in any manner whatsoever without
written pennisslon, eJl:ccpt in the case of brief quotations
embodied in critical articles and reviews. For information
nddres! Harper & Row, Publisherll, Inc.,
10 Enst 53 Street, New York, New York 10022.
Introduction vii
PART 1, LESSONS
Index 346
Introduction
Tliis book will do for you exactly what its title promises: It
will help you write better, speaK. beuer. and think belter.
As you'll see, it is diOerent from otller sell-help books in
thtse fields. Books on wriling usually concentrate on spelling,
grammar, usage, vocabulary, and composition; books on
speaking USlUJIIy stress sel/<onfjdence in front of on Qudience;
Qnd booh on thinking usually tell you to uad the classics
filletn minutes a day.
You'll find none oj theSt! things here. Instead, thIs book
C1Vl~.r you Q scientifically tested system designed to improve
your tllree moin menIal activities-your writing, your speak-
ing. ollll your thinking. Writing, aller all, is nothing but speak-
Ing on paper, speaking is nothing but thinking out loud, and
think/ne is nothing bllt sUent speech. You connot http tlrink-
inc in words; you write-or shouid writ~thl! way you talk:
olld YOU tolk according to the WQ)' ideas come to your mind
ond spring to your lips,
I admit I didn't quite rtalize this simpll! truth when 1 started
my WiNk in this /itld almost lWtnty years ago. A t that time-
back in 194D----tJIJ 1 was looking for was a scitnti/ic WQ)' of
measuring tht ...·rtadability.. of a given piecl! of writing. I did
find such a formula and afttr a Il!w yetUs I published my first
book, "Tht Art of Plain Talk."
T/lat was in 1946, Since then. my readability formulas have
ptlltlraud illto scllools of journalism, adveTlising agtndu,
ltxtbooks on business writing, and many otlltr phJCts. Grad·
viii ]z.,'TRODUCTION
3. Usc contractions
9. Forestall misunderstandings
Ch3pter One
LET'S START WITH CHINESE
they could do without many of the empty words, and out Ihey
went. Why should anyone say "A dog is an animal," if the
same idea can be expressed by "Dog: animal"? Anicles have
no place in an lUSembly-line I:mguage. Neither has Ihe verb
10 be wherever it is just filling the space between subject and
predicate,
Dut 311 this wns just Ihc first step in simplification. You hnve
to think Ihis thing through 10 really understand what il means.
You have to imagine a 13aguage where Ihere is a difference be-
tween full Qnd empty words bill no other distinction betwu/l
WOrt/s, The Chinese never heard nbout nouns, verbs, and ad-
jectives. To them, a word is just a word, and you use it where
it fits in and mak~ sense. If II Chinese says "Sun shine," he
may mean "sunshine," or '"The sun is shining," or ''The sun
is bright tlIld shiny." Or, to be more exact. be doesn't mean
any of these things, because his language doesn't work that
way; he means tbat the Slm (subjeel) has something to do with
slline (predicate). and that's all. You may understand me bet·
ter if I give two examples in English where a word has a
menning regardless of its grammatical function. IJ you say:
"Oat your hnir cut?" you don't think or care whether the
word CUI is a noun, n verb, or nn adjective, Neither docs the
fellow who h3d, or had not, his hnir cut. Still, hoth of you
know what you arc talking about. In the same way. if you
read a headline nIl! AXIS SI'LIT. you don't care about tbe
grammatical function of split, but you are not in doubt whal
il means. Now imagine, if you can, a language that consists
only of words like cut or split in these examples, and you will
get some notion about Chinese.
H you started to talk. and write in such a language, you
.....ould soon notice that it forces you into plain talk by various
means. Try, for instnnce, to use complex sentences, or qualify-
ing clauses nnd phrases. You wi11 find that Chinese makes it
hard to be hard, Can you st3r1 a scntence like Ihis: "Biting a
dog, a man. , ,"? You can't. You have 10 stick. to the good old
assembly-line word order and say: "A man bit a dog. Then he
. . ." Or how aboul the passive voice: "A dog, binen by a
man ..."1 Not in Chinese. Back to the assembly linc; "A man
bit a dog. The dog. , ," So you see, fancy language doesn't
work in Chinese. Suppose you give that famous news story the
works and write a headline like this;
In Chinese you could use neither affixcs nor the passive voice
and you couldn't tack on reported at the cnd. You would have
to stan out with something like
But even that is not alL Chinese does more to you than just
simplify your constructions. It simplifies your ideas. In other
languages, Ihe affixes are a splendid means of gctting away
from reality into vague generalities and abstractions. For in-
stance, in English you have the simple word sign, meaning "a
,mark." Now you add an affix to that word and you get
, signify, "to make a mark." Next you ndd another affix, and you
arrive at significant, "making a mark." Now you add a pre-
fix for a change, and you have insigllificant, "making no
mark." Finally you add another suffix, and you comc out
with insignificance, "the making of no mark." What did you
do? You took a simple noun, and made it successively into
a verb, an adjective, another adjective, and again a noun.
You have added no meaning but just four empty syllables.
Now you can be serious and philosophic and talk about the
"insignificance of man." A Chinese would say something
about "Man no mark." So, while you give in to the tempta-
tions of English affixes and fill your talk with masses of
empty syllables and words, he keeps his fect on the ground
and says everything in the most concrete, specific words. He
has to; there are no olher words in Chinese.
Not only that, Chinese never loses the human touch. Re-
member that in Chinese you always have to express subject
and predicate, otherwise the words make no sense. Also, there
is no passive voice. Therefore, in Chinese, you have to say
clearly Who did What. You cannot say things like "It is re-
ported by reliable authorities ..." You havc to say "People
I rely on say ..."
If you think, however, that Chinese has no way of express-
ing abstract ideas, you arc wrong. Remember, the Chinese
were talking and writing about religion and philosophy long
before our own civilization started. If they had no exact word
for an abstraction, they used the concrete word. or words,
that came nearest to the idea. So, naturally, instead of using
18 How TO WRrrn, SPEAK, AND T'lrrNx MORE EFFECTIVE.LY
words like inslillllio/lulization or amiprogressivism, as our
thinkers do, they formed the habit of expressing ideas by
metaphors, similes, and allegories, in short, by every known
device for making a thing plain by ·comparing it with some-
thing else. This is the feature of Chinese that is almost im-
possible to explain without going into the language itself; it's
the flavor, the ovenoncs, that are usually lost in translation.
However, you may gel the idea if I tell you lhat Chinese is full
of lhings like
0'
And maybe you will understand why I have gone into all
this and started a book on plain English with a chapter on
Chinese, jf you look at two passages I found on the same
newspaper page. They arc from two war communiques. One is
the United Nations communique: cold, abstract, impersonal,
official. The other is the Chinese communique (translated
from a broadcast in the Mandarin language): it is concrete,
human, grimly tnuching. Somehow you gel the feeling that the
IWO communiques arc about different wars. ours about World
War nand Ihe Chinese about some other distant, medieval,
heroic war. YCt it's the same war, all right; thc same bombs,
the same tanks. TIle difference is not between Tommies or
doughboys nnd Chinese soldiers; it is between Ihe English lan-
guage and Mandarin Chinese.
Here lire the two reports:
You will feel the difference even beller if you try to imag-
ine what the Chinese communique was like in the original.
It must have sounded somewhat like this:
And so on; you can figure out the rest for yourself.
1 am sure you will admit al this point that Chinese is a
simple languaSe. But, you will say, what has all thaI to do with
plain English? You arc already wondering whether I am go-
ing to make you write sentences like "Kill enemy good work";
and you don't particularly care for being quaint.
Don't worry: this book is about plain talk, and I mean plain
talk. All we arc going to do wilh our new nodding acquaint-
ance wilh Chinese is 10 k~p its two main principles firmly in
mind: firsl, get rid of empty words and syllables and, second,
stick to thc subject-predicate·object order. That's how the
Chinese simplitfed Iheir langullge, and thaI'S how we can
simplify ours. All the rest follows: simple sentences, con-
creteness, the human lOuch.
And now you can already sian with your first
20 How TO WlllTt!. SPEAK, ANO TIIINK MORI! EI'FECTlV1!.tY
EXERCISE
In this exercise you h:lve to throw oul affixes :lnd empty words
and rewrite the sentences in subjcct.predieateoobjeci order.
Then I:lke the basic word meanings, stripped of all affixes, and
line them up in order. Finally, build simple English sentenccs
from these elements: you will get II free translation of the
original paragraph into Chinese·navored English.
Here is the first sentence as a sample. First, the word roots
listed in order:
Born-America-believe-wish-want-people-mind
-life-stuy-big-force-drivc-people-know
1il::e this, Well 1 can't begin 10 tell you how blue ifs
nt:lde me. It seems so (lwful!"
"Yes," said Mrs. Ames, "it certainly is 100 bad."
EXERCISE
"
SENTENCES CoME FIRST 33
EXERCISE
as I said before, you mny try your hand at the Proust passage.
U this seems too forbidding, here is another newspaper lead-
sentence for you to dissect:
GADGETS OF LANGUAGE
Now Ihis has S6 affixes per 100 words and rates VERY DIFFI-
CULT, The followiog translation has 32 and should read fairly
easily:
YOII will notice thai some of the key words have been left
untouched, like fascism, capitfllism, democracy, production.
Other affix words, like decay, problem, success, methods,
did not seem worth translating since they are easy to under-
stand for every reader and would be hard to replace io this
passage. Remember that whenever you try 10 limit your
vocabulary rigidly, you become artificial and maybe un-
English. If you want to achieve plain talk, you have to avoid
that mistake.
Another feature of the translation is thai it is much shorter,
not only in syllables but also in words. Ordinarily, if you
replace afllx words by rool words, you will have to use more
words. But it so happens that there is a lot of deadwood in
this type of academic jllfgon that naturally falls by the way-
46 How TO WRI11!. SPBAIC, Ah'D TIIll'lK. MORB EFPECT1VELY
EXERCISE
"
THE GRAMMAR Of> GOSSIP 49
thing to make yourself well understood: you have to keep
talking about people.
How can you do this, you ask. Many of the things you have
to talk and write about just don't have any human interest;
you cannot properly discuss the situation on the stock market
by telling stories about two Irishmen. The human touch in
plain talk is not a question of language, you say, but of subject
matter.
1£ you look closely at the way the human clement is used in
speech and writing, you will find that this is not so. People
come up in our sentences and· paragraphs not only when
we are gossiping but in discussions of everything under the
sun. Time magazine, whose journalistic formula is built upon
human interest, is of course full of good examples. Here is
bow various techniques arc used for various subjects in II
random issue:
The classic newspaper device, the eyewitness report, is
used for a war story:
It was three days after the major part of the battlc had
ended and we were out a few miles from the island
patrolling our lillie sector of the ocean, swinging back
and forth in huge figures of eight. The noise and colors
of battle were gone. The bombing had ceased llnd the
big guns on the ships were silent.
Now there was only a little smnke on the islllnd llnd
though we could sec occasional puffs from the guns of
the one destroyer which was still firing, the sound didn't
carry 10 us...• A few of us were standing by Ihe rail
thinking our own thoughts when someone called atten-
lion to some objects in the water.... There were three
of them, a hundred yards or more apart, and as we came
closer we could sec that they were men and that they
were dead.•••
All his life Jack Curtin, 59, had never felt the need to
see the non-Australian world. Years ago, Vance Marshall,
an Australian laborite now living in London, visited Jack
in Perth. "I'm on my way to England," Marshall said....
"Australia's in the backwash. It's back of beyond of even
the fringe of things that matter. 1 want to be where
bislory is wrillen."
Jack reached for his well-worn hat, suggested a "walk-
about." They walked all afternoon, coming 10 the
Esplanade beside the leisurely, looping Swnn River at
sunset. Said thoughlful Jack Curtin: "Vance, you should
have said where pasl hislory is wriUen. This is where
52 How TO WRtTI!, Sf'I!AK, AND THINK MORB EPFEC'TIVRLY
this with another item from the same issue of Time which
has, on.the surface, almost no human interest:
You now know the recipe for simplicity: talk about people
in short sentences wilh many root words. Here is an easy
trick for killing these three birds with one stone: Use verbs.
Let me repeat thai: Use verbs.
Nothing is as simple as a brief three-word sentence that
follows the paUern: somebody does something. It is the verb
that gives life 10 any sentence; it Iilerally makes the sentence
g••
But we have setn that in Chinese, the simplest of all
languages, there is no such thing as a verb (or noun or
adjective, (or that matter). How, then, do the Chinese make
their sentences go? Well, lhe explanation is simple: one word
in each sentence serves, so to speak, as its motor; for this
particular sentence, it works as a verb. If a Chinese says
"Man bite dog." the word bite, otherwise unclassified, serves
as a verb; that's why it has been put after man and before doC.
ln modern English, which gets more and more "Chinese,"
we do that all the time and "appoint" a word to do verb
service by puning it in a certain place in a sentence. We
can say "Raise your (acc" or "Facc your raise"; "Ship a
book" or "Book a ship"; "Spot the cover" or "Cover the SPOI:'
There is 00 question that each of lhesc sentences has a
verb in it, and no question which is the verb.
The point of all this is, of course, that I am talking here
only of those words that are used as verbs in 11 senteoce. They
are what the grammarians call the "finite active verb forms"
and they are the only ones that have life io them. Hearing
of verbs. you probably think of passive participles and in·
finitives and gerunds and all the other fancy vnrieties that
bave plagued your grammar-school days. Well, forget nbout
them: for all practical purposes they are not verbs, bUI nouns
"
58 How TO WRITI!, SPEAr, AND THINK MORE EpPEcnYELY
Now, if you look closely, you will notice that the only active,
finite verbs in the first passage are cous~d. r~quir~d. r~sp~cts,
and r~,,~ols; four mildly active verbs matched by 27 passive
forms, infinitives, participles, verbs made into nouns, and
forms of the auxiliary verb 10 b~. In the second passage. we
have suppose, co/l. and tells, against 32 inactive verb forms
of various types.
And now Ie! us look at the language of Shakespeare or the
Bible, for contrast. Here is a speech by Brutus:
Here is the same sentence with the nouns mnde into verbs:
EXERCISE
CROWDED WORDS
Or:
Nearly all lhc key ideas have been put into commenting
adjeclives and adverbs. Here is another, more sophislicated ex-
ample (from a film review by James Agee in The Nation):
If you read this without the italicized words, you will see
that it still makes sense; but the real point of [he whole passage
is expressed in those casually tucked-in adjcctivcs likc "simple-
hearted" or "cuddly-revcrential." Mind you, 1 don't say that
tbis is bad writing; but it isn't plain talk either, by a long shot.
Bue bow about descriptions, you say; How can you describe
anything-a city, a landscape-without using descriptivc, com-
menting adjectives? How can you get away from the pattern of
"the nowery summer meadows, the lush cow-pastures, thc quiet
lakes and the singing streams, the friendly accessible moun-
tains"? Simple: put your description in verbs, in predicates, in
defining adjectives; don't commeut but describe what happens;
report, don't analyze.
Here is a description of America (from II New York Times
editorial) :
Devin v. Devon
E~'ERCISE
The semicolon also has its special uses. Since it wiclds sev~
enl facts inlO a single event, it is one of Ihe favorile lools of
the news digester. Here is John Lardner writing about General
Monlgomery in Newsweek:
No V-day?
EXERCISE
tion may be just a few months away fifth and most im-
portant theres the basic fae! of what !he war economy
didnt do to you it didnt tighten your belt too uncom-
fortably and there will be no real pressure for you to slip
the strap out of the buckle immediately you havent been
starved enough so that youll want to rush out madly and
buy if you had been going without shoes in p:ltched up
pants in a calion overcoat as our allies have been doing
then certainly youd let loose in the greatest buying spree
of your life but no mailer how long the W3r lasts you
wont be brought to desperation furthermore however in-
sufficient our future production you will go into the
stores and shops certain that you will be able to get all
you need for your bodys comfort even if you cant get all
you want for your hearts desire no we will not be exclaim-
ing after the war good grief how the money rolls out
people will not be leUing go instead of a flight from the
dollar we will have a desperate clinging to the dollar until
employment begins to pick up again and job tenure begins
to look more real
Now obviously this is not very readable. Dut what are the
obstacles the reader has to face? Certainly not the technical
terms; in facl, any reader interesled in papermilking machines
is apt to know what a cam or a toe-block is. and tf not, will
have no trouble finding out. But Ihat technical knowledge
won't make it any easier for him to work his way through
"in the event of there being" or "with reference to the stock
supplied them" or "in proportion to the cllpacity." The simple
fact is that people who know something about certain techni-
cal operations are usually those least equipped for writing
about them or explaining what they know to somebody else.
Not so long ago a New York Tima Slory described the
excellent instruction manuals put out by Bell Telephone Lab-
oralories for the Army and Navy. Let me quote one sentence:
"The company has discovered that il is easier to hire a quali-
fied editor and teach him what he needs to know about the
technical terms involved than it would be to lake II qualified
engineer and teach him what he would need 10 know about
the art of editing ..."
If those pnpermakers had followed the same principle, our
passage would probably read somewhat like this:
, Apple Pic
Line pie plate with pastry. Pare. core, and cut apples in
eighths, put row around plate Jh incb from edge, and
work towMds center until plate is covered; then pile on
remainder. Mix sugar, nutmeg, salt, lemon juice, and
grated rind, and sprinkle over apples. Dot over with but-
ter. Wet edges of undercrust. cover with upper crust. and
press edges together. Prick several places with fork. Bake.
And 50 on. This is science for laymen at its best, and it',
written in typical ReDder's Digest manner, so that an average
person CllI1 understand it. But I hope you realize that it is a
piece of what might be called science appreeilltion, not of
scientific explnnntion. It does not even have the chemical
CAN SCIENCE De EXPLAINED? 81
fonnula (or penicillin in it. In short, (rom a scientist's point
of view, it offers no explanation at all.
To explain science fully, as I said before. you will have to
use a third level of explanation, and this is where the layman
will never be able to keep up with you. Suppose, for instance,
you are asked for an eltplanation of what retene is, and !.he
5nc)'c1apaedia Britannica gives you the following clue:
RETENI!, an aromatic hydrocarbon occurring in wood tars
IUld obtained by distilling resinous woods. Il crystallises in
colourless plates melting at 98.5 0 C and boiling at 3940
C. Chromic acid oltidises !.he hydrocarbon to retene
quinone (an ortlrodiketone) and permanganate oxidises
the quinone to 1-hydrolty·jsopropyldiphenyl-l: I ':2'-
tricarboxylic acid. These reactions show that retene is
methyl-isopropylphenanthrene, ClllH u , with !.he adjacent
structural formula.
accordingly: so
cOlIScqllently: 50
for this reason: so
furthermore: then
hence: so
in addition: besides, also
indeed: in fact
likewise: and, also
mort! specifically: for instance, for example
moreover: now, next
nevertheless: but, however
that is 10 :ray: in other words
thllS: so
to be SlIre: of course
And here are three more words that are almost always super~
fluous:
concerned
illvolved
respectively
Verbs Adverbs
calch
'"
look
make
slfike
take
talk
around
aside
away
over
through
logether
come pick tetlf hack IInder
'a'
do
pull
PllSh
throw
lie
down op
draw pm toucll
drive rlln flITn
drop walk
fail '"
shake wear
C" show work
give skip
This list will nOI only make your words s'impler but will
force you to streamline your senlences loa. You'll learn to
rely on verbs rather than nouns and adjectives. Psychologists
have used the nllio between adjectives nnd verbs for years 10
measure the forcefulness of writing; writing ICllchers have been
preaching the gospel of thc active verb ever since anybody
can remember.
The main trouble with most current writing is thai it con-
sists of nothing but nouns and adjectives, glued together with
prepositions or with is, was, are, and were. Here are a few
random examples:
A historian: "His [Charles A. Beard's) atlack on the conse-
quences of intervention is not accompanied by any demonstra-
tion of the feasibility of isolation."
An economist: "A problem which has deadlocked top cor-
porate and union officials with no prospect of satisfactory
solution is the determination of the appropriate subjects for
collective bargaining and the definition of spheres of authority
which are of sole concern to management. Rulings of the
National Labor Relations Board have not been helpful in
drawing a line of demarcation between those matters which
are bargainable and those which remain the sole function of
man:lgement."
An English teacher: "Marcel Proust's vivid description of
n FOR READADrLITY 91
PAIN-CONTROL CLINIC
AM.A.
Journal Lile New Yorker
Average sentence length
in words 20.5 22 18
Average word length in
syllables (per J 00
words) 194 165 145
Per cent "personal
words" 0 2 II
Pcr cent "personal
sentences" 0 0 41
What has happened is this: Lile magazine naturally bad to
DEGR.I!.ES OF PLAIN TALI: 99
be more readable lhan the AM.A. Journal. So it avoidoo
words like anolguic and ,hromboph/~bilis and otherwise
presented Lbe facts in more or less newspaper fashion.
EHeet: The words in Lift: are IS per cent shorter than those
in the A.M.A. Journa/. (The sentences would be shorter too
if Drs. Rovenstine and Wertheim hadn't wrinen exceptionally
short sentences to begin with-for two doclors, that is.) But
Life didn't bother to dramalize Ihe facts and make them
humanly interesting. (Probably the magazine relied on its pie-
tures [or that; I'll get to that question in Chapter 13.) The
New Yorker began ils popularization of the nerve block where
Life left off: its sentences nre a good bit shorter Ihan those in
Llje'(19 pcr cent), and aside from that, therc's a story, there's
drama, there's something that·s interesting to read. The nerve
block has become an experience to the reader.
This giVe! us a good clue to the haming question of what
readability means. In most dictionaries, readablt: is defined as
"easy or interesting to read." (It also has another meaning,
I~gible. but we'll skip Ihat here.) Actually, to most people,
readability means ease of reading pillS interest. They want to
make as little effort as possible while they nrc reading, and
they also want something "built in" that will automatically
corry them forward like an escalator. Structure of words and
sentences has to do with one side of readability, "personal
words" and "personal sentenccs" with the other.
That's why. in this book, a piece of writing is given nol one
readability score but two: a "reading ease" score and a "bu·
man interest" score. Length of words nnd _senlences arc
22
0 _ : -•• A.M.A. Jo,mol ----01.0
100 How 10 WRm!., SPEll, AND l'HINg MOils EPFECTlVELY
combined into one, "penonal" words and sentences into th"
other. (If you want to learn how to figure a score, see pages
296-306.)
Working out the scores of our three articles on nerve block-
ing, we get this picture:
Life is much easier to read tban the A.M.A. Journal, but
gels hardly "off the ground" with bumllO interest; The New
Yorker is still easier than Life, and, in addition, is as inter-
esting to read ns fiction._
All this doesn't mean, of course, that tho writers for Life
and The New Yorker consciously did something about their
sentences and words. Naturally not. But if we want to find
out something about any an or skill, we must analyze the work
of leading performers, and then laboriously imitate their ~m
ingly effortless performance. There's no guar:rntee that well
ever become champions this way, but at least we can try.
Cllapter Twelve
THOSE UNPREDICTABLE READERS
Put this book down for a minute lind think of whnt you do
when yOll read. How does it work? Your eyes look at printed
symbols on paper and your mind thinks the thoughts of the
person who wrote the words. How does this miracle happen?
It is a miracle, all right. I won't go into the long history of
the invention of writing and the alphabet; let's just look at you
with the letters on a page in front of you. Scientists know
pretty weU what goes on in reading-up to II point; but when
we have learned all about fixations, regressions, spans of recog·
nition, and so on, the miracle is greater than ever.
U you think you just pick up the meanings of words one
after the olber, you are wrong. Language is not as simple as
that. What you do is this: Your eyes move nlong the printed
lines in rhythmic jumps. After each jump they rest for a short
while, focus on a word or two, and move on. From time to
time, when you unco~sciously feel the need of checking back,
your eyes move back. And that's the pattern: rhythmic move-
ments, brief fixations on a word or two depending on your
span of recognition, irregular regressions. All this at the rate
of about 250 words a minute if you are an average person
reading nverage writing-with your eyes taking about one-
third of a second to do their work between movements. And
in this third of a second, they take in, on the average, more
than one word.
But that's not tbe whole story. Words don't mean anything
by themselves or even in groups of two or three. Words get
their meanings from the context-from the sentence they are
in, or even the whole paragraph. So after your eyes have
seen the words, your mind assigns to these words a provisional
meaning, "good only until further notice." Then, when the
end of the phrase, sentence, or paragraph is reached, your
101
102 How TO Wlln1!,. SI'£U, Al<m TulNIC MORE EFFECTIVELY
Put this
(No meaninB yct)
book down
(You didn't put the book down at this point, did you? You
waited wilh your decision until you had rcad a lillie more.)
for a minll\e
(You still didn't.)
and think
(1)
of what
(1)
you do
(1)
when you
(1)
read,
The words left out here-ol. of a, of Ille, the, Ids, his, lu11,
lor, war, of, the, of, in, of-are exactly those that we are apt
to skip over in reading ordinary writing, We know we don't
need to read them to get the meaning.
But that's where the trouble starls. Quite often the little
words are important and by skipping them we are apt to
misread the senlence. Here nre a few lrivial examples from
my own reading:
The fact that the more sensitive and subtle writing is,
the more difficult it is to analyze, is significant of the
intricacy o[ the an of the narrative.
(When 1 came 10 is significant, 1 had to start the sentence all
over again. What I had first read was this: "In fact, the more
sensitive and subtle writing is, the more difficult it is to
anll1yzc. , , .")
(The first time 1 read tbis, 1 simply didn't see the it.)
Or take Ibe following excerpt from a bill of lading:
When the children were asked "Who had red hair'" one-
fil/h of those in grades 6, 7, and 8, and Iwo-fil/IIS of those in
grades 3, 4, and 5, gave the wrong answer. The word-eombi-
nation Wi/J "at/ ref/ hair was too strong for them.
1 have no doubt that this important principle applies to
adult readers as well as to children. In fact, I have twO pieces
of evidence from my own reading. Here they are, for what
they are worth:
10 Time's Music Department I read this:
(At this point I had the impression that the Union Now
organization had dismiued Dr. Barr. No wonder: The writer
of the paragraph, with his over-polent words resigned and
abandoned, had given me the impression of a record of failure.
So, naturally, J gave the word fired the meaning that fitted in.
Dut I was wrongl)
Fired hy Clarence Streit's "Union Now," he became a
direclor of the movement and served aboul a year as
contributing editor 10 Freedom and Union.
And:
If you want still more evidence, this little news item is to the
point:
Look first Ilt this slatistical pie, which shows the pro-
porlions of Americans engaged in various main occupa·
tions in 1870:
Now look at the 1930 pie. and you will nOle II. curious
fact. Not only has the agriculturol part of the pie under-
gone further shrinkage; the manll!acWrinc part has also
114 How TO WaITe, SP£U, AND TJIR\"I: MOilS EFFECTTVEL't
$hrunk a little, relfltivt:ly, while the service industries'
slice has grown still more:
In 1890
BV RAV 8ITHERS
116 How TO WRITE, SPE,U:, AND nrna MORB Ef'FEC'TIVELY
are old standbys in psychology texts, (You can "sec" the
cubes from above or from below.) There are even a nwnber
of widely used tests Ihat are based on the faci that no two
people will see the same things in inkblots or simple pictures,
It's literally lrue that you can't lell whot a given illustration
will mean 10 a given reader,
Of course, even the most imaginative reader won't be able
to do much with such simple charts as those used by Mr.
GrAllan. Dut as soon as you lldd a bit of decomtion, you are
Apt to gel into trouble, There is even some danger in the so-
called pictorial statistics with their rows of little men or coins
or bags or boals: chances are Ihat your symbols for "one
million unemployed" will remind at least one reader of his
late uncle who was a millionaire.
Let me try to make my point by a little experiment. On
page 115 you will find some census statistics as illustrated by
Mr. Ray Bethers and printed in This Week magazine-except
that I have left out the captions under the pictures and one
line of explanatory text below.
Now look at this series of pictures and ask yourself what
it suggests to you. Does it lell you what it is supposed to tell
yOU-bOW the ratio between city and country population has
changed? Does it (eU you anything more? Whal else do Ihe
little pictures suggest?
When you have answered these questions, turn to page 118
and look at Mr. Bethers' lillie picture slory the way it ac·
tunlly appeared. All you see, the point is thai the country
population has dropped from 95 per cent to 43 per cent, and
the city population bas risen from 5 per cent to 57 per cent.
And there is that very imporlant last line: "Cities and Towns
are defined as baving 2500 population or more." You couldn't
possibly have guessed all thai by just looking at the pictures;
in fa!:t, you probably were misled by the six-story apartment
bUilding under TODAY which made you think of a big metro-
polit.1n city rather than a sma.ll town. (At leasl that's what 1
thought at first.)
Mind you, 1 don't mean to disparage Mr. Betbers' pleasant
and instructive piece of work. On the contrary, I think it shows
well that the better aod more imaginlllive the art work, the
less it will be able to tnke the place of verbal explanation.
If yeu want 10 give YOllr reader something to look at, well
and good; but jf you have to tell bim something, tell him.
In other words, nothing is self-cxplanatory-it's up to you
to explain it. And you'll hav!: to do jt in words.
Chapter Fourteen
HOW TO OPERATE A BLUE PENCIL
., .
.••••
• 11 I
00'
65"
.......""'c-.,-
01 ... -....
.. ..... ~S".-
Cloln .... , _
TODAY ~
~G9tu
57"- ....
ow, 41" .... In hllo
. . e-...,- CJlIon .... , _
Did you feel the emphasis on hdp, two, and search planes?
The pull of the natura! rhythm of the sentence is so strong
that it's almost impossible to get the meaning without reread-
ing. Let's do a little transposing:
Isn't that pitiful? Here is Thomas Mann, sixty years old and
world-famous, and yet unable to enjoy bis ten days' trip to
New York without the daily dose of bis writing drug. (Having
no other project on band, he decided to rerend Don Quixote
and write a long essay on thaI.)
However, this is not a book for or Ghout "creative" writen.
Chances are--about fOMy-nine to one, as I said----that you
are not one of them, that you ne\-er felt "driven" to writing
and can't understand the slate of mind of a person who is.
You don't keep a diary, you hate writing letters, and it would
never OC1;ur to you 10 submit 11 slory or aMide to a magazine.
You are just an ordinary Americlm. suITering Crom grapho-
phobia like practically all the resl of us.
One of my most important jobs in this book is to prescribe
11 remedy for Ihis graphophobia of youn. Here it is:
Do each writing job as if il were an informal talk to YOllr
reader. Don', Slart wi/hom notes-or at least specific ideas-
on what you art! going /0 say. Ami don't SlOp be/ore you have
said it.
That's all, Do this a thousand times and you'll be a sea-
soned professional wriler. Do it for practice cvery day for
a month or two and you'll be on your way toward getting rid
of your graphophobia for good.
Let me go into a few details. As you can see, what I am
trying to do here is to leach you writing by following the
pattern of a course in public speaking. The most important
element in such a course is the extemporaneous speech, made
by one member of the group in fronl of the rest, who form
a critical :l.udien~. The student learns public speaking by
doing somelhing he has never done before.
Take a typical sludent in a public-speaking course. What
did he do before when called upon 10 address a group? Doubt-
less, whenever he was faced by such an emergency, be care-
fully prepared his speech in advance and read it to his
audience. mortally afraid of injecling even one word or
phrase inlO his prepared script.
This, in public speaking, is the number-one fault: tbe
preparation of a speech in advance, robbing it of all personal
about me, and can tell. And so do printers. from St. Louis
to New York; and so do newspaper reporters, from
Nevada to San Francisco. And so do the police. If
Shakespeare had really been celebrated, like me, Stratford
could have told things about him; and if my experience
goes for anything. they'd have done it.
EXERCISE
EXERCISES
There arc two wnys: the amateur way and the professional
way. The amateur prepares for a writiog job by gelting to-
gether the relevant facts; the professional goes out and gets
ail the facts. tn other words, if you are not a trained WTiter,
you consider yourself the best judge of what faeu are relevant;
you assemble those and think you are ready to write. The old
pro--the seasoned reporter or magnine writer-knows that
this isn't good enough. The only thing that', good enough is
to soak yourself in all the fncb you can lay your hands on,
to bccome a temporary cxpcrt on the subject. You go after
the more obviou5 sources, then aftcr the less obvious 50urCes,
lind finally you follow up all thc stray leads th:ll you can
possibly uncover. You ne\'cr can tcll. In principle, you have
to know cverything there is to know aboul a subject so that
you can write a short piece a few peoplc will bother to read.
Legwork is nine-lenlhs of the job.
There is no betler illustration of the meaning of thc word
legwork than Ihis Story about the late O. K. Bovard, manag·
ing editor of the St. louis Post-Dispatch:
When Bovard was cily editor, Charles G. Ross, who yean
latet' became Presidcnt Truman's press sccretary, was a cub
reporter. One day Bovard senl him out to get the facts about
the fall of a paintcr from 11 high 5ffiokestack in the extreme
southwestern pan of St. Louis.
It was a hot summer day. The trip 10 the 5cenc of the aeci·
dent eoo5isled of a 5treetenr ride to the end of the line and
n long walk from there. Finally Ross gal 10 Ihe factory and
collected his information-name, nddress, and age of the
painter, the plnce where he fell, how he happened 10 fall, the
extent of his injuries, nnd so on. He look Ihe long walk back
to Ihe end of the streetcar line, rode back to the office, sat
down and composed a short ilem about thc Rccident. Feeling
rather proud of it, he turned it in to the city edilOr.
Mr. Bovard glnneed ovcr Ihe few lines and caned his cub
to the desk. "Ross," he asked, "bow tall is this smokestack?"
Ross couldn't 5ay. Quite tall, he said. About 50-and-so-many
feet.
But Bovard W:l.Sn·t sati5fied with this. "R0S3:' he said,
"'tall' is a relalive term. I wanl you to go back and find out
the exact height of that smokestack."
So Ross took again the long, hot trip to the factory. When
he relurned 10 the office, it Wll5 night. But he had the precise
height of the smokestack in feet and inches.
By PaTER Krnss
time were his guests there. Down the street lived Gcn.
Winfield Scott.
Probably the chief featuN! of the old Weed house Wl15
the octagonal stairwell with the stnincd-glass skylight at
the top. The stairwell in the olher house is oval, bUI it
has the same glowing dome skylight. In both dwellinS'
you find rich stucco molding, handsome fireplaces, mag·
nificent woods.
Just outside the old Weed study there stood, in his
lifetime, 3 handsome willow brought from St. Helena
nelll' the grave of Napoleon. Ie was uprooted long ago
to make play space in the churchyard for the children
of the church school. Incidentally, aher the old mansions
come down, a new church school will rise on the spot.
The Davis mansions tire now a firelrnp.
Thc most famous dweller in No. 14 was John Rogcrs,
a ninctcenth-century sculptor, a kind of Edgar Guest who
worked in stone. His studio was on the second fioor. It
looks today pretty much as it did when he worked in it
from 188810 1895, turning OUt such groups as "Checkers
Up at the Farm," "FetChing the Doctor." A p3ir of his
works 3re in the church office. Each has the Twelfth
Slreel house address worked into it.
Though church folk dislike the iden of having the old
mansions torn down, and architects in town frown on
the notion, too, they know they must go. The space is
sorely necdcd for the children. So, one by one, the
master works of the great architects vanish from the
city-Dnvis did preliminary sketches for the old Tombs,
worked on the old Custom House, on many hospitals
and colleges. All that will remain of his dreaming on
paper, when the Twelfth Street mansions go down in
robbIe, will be a few villas up in Hudson River Valley.
Here again you have thc mtlss of facts, the enormous ac-
cumulation of details, the feeling that Mr. Berger's column
is just the top of the iccbcrg that's visible. He probably had
in his notes all the inhabitants of No. 12 and No. 14 ever
since J 849, and the names of the hospitals and colleges built
by Davis, and the number of the bouse on Twelfth Street
wbcre Gener:al Winfield Scott lived, and the names of hall a
dozen more of Rogers' sculptures, and more details about
the interiors of both hOWlC!. Notice that even within the brief
space of his column, he tloes give you the most prominent in·
habitants of both houses, the exnct dates of their stay there,
To DE EXAct' 159
the floor on which Rogers had his studio, and the fact that the
stairwell in No, 12 is octngonal. wherens that in No, 14 is
oval. And notc how Mr. Berger, the famous reporter, cnre·
fully records his ignorance of art and architecture: "The
unpracticed eye cnn see that they are lovely," he says, right
in the spirit of the literary tradition that started with Mon.
taigne in 1571.
Perhaps you think that these two examples from the pages
of the New York Times represent the ultimate in detailed
reponing. They do not. There is no end to what you cnn do
once you start with the business of collecting facts.
In 1894 a man by the name of Shuman published a text.
book in journnlism in which he described the now-famous
5-W formula: Who, What, When, Where, and Why. It was
the business of every reporter, he said, to get these five W's
of each story and to tell them in the opening paragrnph. BUI
this was sixty-five yenrs ngo. Today the tmined reporter gets
not only the five W's, but nlso dozens and dozens of minor
Ws-what middle initinl, what street address, what floor,
what age, what occupation, what amount in dollars and cents,
what height, what weight, what bust measurements, what
price, what annual income, what injuries, what hour and min·
ute of the day, wbat birthplace, wh:lt for lunch, what to drink,
what brand smoked, what Ilicknnme, whnt hobbies, what
mannerisms, elc., etc. It's like the scientific study of the atom.
Every year the search extends to smnller nnd smaller panicles.
In exnctly parallel fashion, a writer who fifty years ago would
have been satisfied with the general fncts about Lincoln's as·
sassination now has to know precisely what he nte for brenk-
fast on the morning of April 14, 1865.
This happens to be an actual example. Some time ago I
wtltched a television interview with Mr. lim Bishop, author
of the best.gelling book Tile Day Lincoln Was SlIot. He was
asked about the problems he ran into while writing the book,
nnd told that he had the greatest trouble-in finding out just
what_Lincoln had for breakfast on the morning of the day
he was shot. He spent months and months in research on this
nagging little itcm and wns finally forced to give up. (His
book doesn't tell what the breakfast consisted of.) He did
find out, tbough, that Lincoln's willal breakfast was one egg
and onc cup of coffee.
As nn example of Mr. Bishop's fantastically meticulous re-
search, which took in such items as this one, I'll quole a few
paragraphs from his book:
160 How TO WIUTE, SPEAK, .um TmNK MOUl EFf"ECT1V£LV
The Wasbington police (oree consisted of fifty police-.
men who worked by day and were paid by Washington
City, and a night force of fifty more who were paid by
thc Federal Government. The night men were not paid
to prolect citizens; their job was to protect public build·
ings. The Fire Department was paid by the city, but it
was controlled by politicians and often reCused to go out
to fight fires. The criminal code of the District of C0-
lumbia was archaic and was enforced largely on political
grounds. Crimes punishable by death were murder.
treason, burglary, and rape if committed by Negroes.
Only a few years before this day, ffillfly of the politicians
who fought for the abolition o( slavery made extra
money by selling freedmen back into slavery. Until the
Emancipation Proclamation had been signed in 1863, a
weekly auction of Negroes was held in the back yard of
Decatur House, a bloclt from the White House.
There Wt1$ a great difference between "permanent"
Washington and political Washington. A clerk earning
$1,500 a yenr in the new Treasury Building found it
difficult to feed n wife and children and his quarters were
little bettcr than what the Negroes bad. He was at his
. desk at 7:30 A.M. and, in tbe evening, he left it after 4.
Political Washington functioned between November and
June, when Congress was in session. It convened late and
it did not convene every day.
The hotels, which understood the legislators, served
breakfast between 8 A.M. and 11. A good breakfast con·
sisled of sleak, oysters, ham and eggs, hominy grits, and
whiskey. Dinner was scrvcd at noon nnd ran to six or
eight courses. Supper was disposed of between 4 P.M.
and 5. Teas were common at 7:30 P.M. nnd cold supper
was ~aten between 9 and 10 P.M.
EXERCISF..s
any official credit for it "unl~~ you use the right procedure in
relaxing." Could this have been brought home to a reader
except by means of a tape recorder? J doubt it.
Next: Here is Chllrles E. Wilson, former Secretary of De-
fense, interviewed on J nnuary to, 1958. 111is was shortly after
the first unsuccessful attempt of getting the Navy Vanguard
satellite into orbit, M.r. Wilson was asked:
EXERCISES
• • •
Richardson, a large, barrel-bodied man with thinning
brown hair, a rolling walk and a Texas drawl, has been
n bachelor all his life. Whenever he is teased about this,
which is often, he remarks aminbly, "Why, 1 beca
tbinkin· about a wife for forty yean now,"
• • •
The acquisition of property and business, particularly
in Dade County-which means Miami and its suburbs
-is his [Arthur Vining Davis') current absorption. He
owns one eighth of the county, and many of its banks,
hOlels and skyscrapers. "Arthur Vining Davis is a large
body of money surrounded by Dade County," quipped
one observer.
• • •
Howard Hughes carries most of his business in his
head, and does business by telephone, often calling as-
sociales in lhe middle of the night. "1 don't know whether
Howard is a genius or crazy," says one of them. "Maybe
be's a little of both. I know I sometimes feel like blowing
my top when I bear the phone ring at four A.M. But then
he's always 50 polite IlDd apologetic for waking me up,
1 forget about it,"
• • •
Generally considered hot-tempered but fair, [August}
Dusch often hel10ws at his family or at members of his
board, "Let me finishl Then you can blow )'ollr topl"
• • •
(Mr. Basil P. Goulnndris bought n stiJIlife with apples
by Gauguin at a Paris auction for II quarter million
dollars.] "Your face showed DO excitement," II friend said
to the winner afterward.
"You should have seen my hands," was the reply.
• • •
"U you broUght me a Raphael today," one leading art
dealer said recently, hi would have trouble selling it.
Dut let me have a Renoir, and I'll dispose of it"-he
pointed to his phone-"in fifteen minutes'" I
• • •
"We've always made our living selling impressionists,"
says Jean d'Auberville, third-generation owner of the
house of Bernheim Jeune, which, in the last half century,
has sold some 27,000 canvases, "But we made our
fortune with the ones we kept,"
• •
''No truly good collector ever bought with an eye on
appreciation," one vCleran art dealer states. "Buy what
you like, nOI whnl is fl1Shionable, spend only what you
can afford to lose, and your reward will be in your
enjoyment. If you must speculate, buy stocks'"
• • •
A Japanese learn launched a plastic rocket, believed
to be the world's first. The inventor said it cost about a
fifth less than a metal rocket and should give more
accurate observations of electrical phenomena. The 78-
pound missile was nine feet long, 51 inches in diameter
and carried a radio lransminer.
• • •
Rosie the Riveter has had it. Even another full-scale
war, say defense manufacturers, will find much less use
for this lady and the thousands of other unskilled or
semi-skilled hands of World War 11. Intricate new mis-
siles require higher skills; one defense contractor sug-
gests training present unskilled hands now in these finer
arts.
• • •
An ll-year.cld New York boy, George Jones, ad-
mitted to police that he pushed two of his playmates into
the Hudson River. He shoved a 4-year-old girl off n
62nd Street pier last June 28-for no reason which offi-
cers could determine. His otber victim, he said, was a
.7-year-old boy he pushed off a 27th Street pier last
Sunday in a dispute over a dime.
• • •
Some new mathematical formulas to speed up moree-
,,1ar anal)'3is hnve been polished up by three physicists
lit Ihe Illinois Institute of Technology. Mtcr two yean'
work, they have come up with Dew formulas that give
How TO WlUT8 LIU A. PRo 185
values to constants in several large molecules, eliminate
cumbersome cut-and-try methods o{ determining ther·
modynamic data.
The two brave Indies waded into this horrible mess and
came up with the following version in English:
EXERCISES
word thai means "his or her" and have to make shift with
sentences like "Everybody pOI on their hal!l and coaLS." We
bave no word for "brother or sister" and our sociologists had
to invent the word "sibling" for the purpose.
And, as John T. Winterich nOled in Ihe Salllrday Review
a while ago, we have no noun "to denote the relationship of
one father-in-law (or mother-in-law) to his (or her) opposite
number." You may doubt-looking at the world through
your own culture-and-Ianguage spectacles-whether any peo-
ple ever went 10 the trouble of coining a word for such II
complex relationship. But you'd be mistaken. As soon as
national "peculiarities of chamcter, lluitudes or conditions"
make a relationship imponant and meaningful, a Illbel for it
will appear_ Yiddish, for one, is a language equipped with
Mr. Winterich's word: the father·in-Iaw is to his opposite
number a mek},ooln, the mother-in-Illw a mek/llaynes/a.
Words for family relationships, in fact. arc the pet examples
of the llnthropologists to show cuhural differences among
languages. The variations are endless. To you, an uncle is an
uncle; to millions of people there is a tremendous difference
between a father's brother and a mother's brother. In English,
the word cousin covers bdth girls and boys; in practically all
other languages, sueh an idea would be utterly unthinkable.
Consider, for instance, the fanta.~tically complex system of
Ihe Vietnamese. They wouldn't think of using the term for the
father's elder brother, bac, for lhe father's younger brother,
who is called elm, not to speak of the mother's brother, who
is called call. The father's siner is co; the mother's sister is di-
On the other hand, one word, c1lou, is nil lhey use to refer to
gmndchi1dren, great-grandchildren, nephews, nieces, grand·
nephews, grandnieces and so on of either sex. A son, when
he grows up, is suddenly called COil, likc the mother's brother;
so is a wife's brother after he gets married. Before that, he is
called an", "cider brother," which is also the term used by a
wife for her hllsbrlnd's elder brother, liS well as for her hus-
band himself. If this sounds utterly confusing to you, please
remember that our system is probably just as confusing to
the Vietnnmese.
Anthropologists soon learn not 10 be bewildered by varieties
of words. The Eskimos have one word for "snow on the
ground," another for "falling snow," a third for "drifting
SIlOW" and n founh for a snow-drift.'· They have a general
M
word for "selll," anolher for "seal basking in the sun," a third
for "seal floating on a piece of icc," and any number
, of others
D"NGERI W.NGUAGt! "T \VORl( 197
AJII they talked, II dog lying there liJted hi, head and
pricked his ears. This was Argos whom Odysseus had
bred but never worked, because he left for Ilium too
soon, On a time the young fellows used to take bim out
to course the wild goats, Ihe deer, the hares: but now he
lay derelict and ffiasterless on the dung-heap before
the glltes. on the deep bed of mule-droppings and cow-
dung which collected there till the serfs of Odysseus had
time to carry if off for ffinnuring his broad acres. So lay
Argos the hound, nil shivering with dog-ticks. Yet the
instant Odysseus approached the beast knew him. He
thumped his .rail lind drooped his can forward, but
lacked power to drag himself ever so little towards his
master.
204 How TO WRITIl, SPEAK, ANn TIlINK MORl! EFFIlCTIVELY
Here is Longfellow:
facts at your finger lips and are 11 whiz. in the technique of de-
baling.
Yel I am nOI going to end this ehapler by telling you that
)'ou should never argue. Arguing is too much fun for lhaL
Why shouldn't you jump into the froy if you have a strong
opinion of your own and feel thai you can convince your
opponent? II's good menial exercise, iI's a much more in·
lelligen! pastime than lelevision or canasta. and there's always
the chance that you'l! WiD.
If you do, you'll feel a pleasant glow of satisfaction.
And if you lose, you'll have discovered }'our hidden bins,
added to your mental nexibility. looked nt things from nn-
other point of view, learned something you didn't know before,
and gained some new understanding.
,
Chapter Twenty·TJltce
LEGAL RULES AND LIVELY CASES
you can apply a legal rule to a Case and that's that. Trouble
is, there arc always at least IWO rules.
But thcn, where do the rules comc from? In thc bulk of
our law, they are derived from previous decisions in similar
cases. And since no tWO cases are ever exactly alike, this
means that in case law, strictly speaking, there are no rules.
The law books arc full of illustrations 10 prove this point.
The most famous is the story of the so-called "inherently
dangerous" rule. This deals with the question of whether the
manufacturer of an article has 10 pay damages if the article
injures someone who bought it from a retailer. The rule used
to be thnt he was liable if the articlc was "inherently danger-
ous"-like a loaded gun-and wasn't if it was not. The
distinction was first made in an English case in 1851 when
II housewife was hurt by nn exploding oil lamp; the court
said then a lamp wasn't like a loaded gun Ilnd Ihe manufac-
turer wasn't ,responsible.
In the horse-nnd buggy days, of course, there WllS no trou-
ble in applying this rule to vehicles: carriages, just like a
lamp, were not "inherently dangerous." But then the auto-
mobile cnmc in and things began to look different. The old
rule didn't fit the times llny more. So whm happened? Very
simple: The courts suddcnly discovered there wasn't :lDY such
rule after all.
Before that discovery, in 1915, n Me. Johnson bought a
Cadillac whose wheel broke, and sued the Cadillac company
for damages. He didn't get a penny because, as the court
said,
the article from him. The jury bad 10 decide whicb one 10
believe.
II so happened that nine of us believed the woman and
three the slorekeeper, By Ihe strict rules of law, th:"1 me:..nt
a hung jury and a new lrial. Actually, it didn'l mean any
such thing, We compromised and awarded Ihe woman a
(raction of what she had asked for.
Typica!? I think so, Not long ago a magazine writer de-
scribed IIer experiences in a JUT)' room. It was an automobile
aecidenl c~e. A boy riding a bicycle had been injured by
a ear after he had daned from a side road onto a busy high-
way. The law calls this "contribulory negligence" and legally
the boy wasn'l cnlitled to II thing. But lhree jurors disllgreed.
Qlle Ihough! the driver had been speedins: one remembered
a case in California where lhe driver had to pay $10,000;
and a woman insisted thnt "thaI poor woman ought 10 have
enough to send her boy 10 college." The jury lried to com-
promise but couldn't agree because the magazine writer w~
the only one who stuck to lhe letter of the law,
Th:lt experience wns even more typical Ihan my own. Ac-
cording 10 a statement by 3n experienced judge, Mr. Joseph
N. Ullman, juries o/ways disregard the law of contributory
negligence, And, Judge Ullman adds, thaCs not at all unrea-
sonable: the "illegal" law thai the juries apply on the highways
has always been Ihe accepted law for accidents on the higb
seas.
Many people have come 10 lhe conclusion Ihat juries :tte
a good lhing jusl b~call.f~ they often don'l apply tne law.
Jllmcs Gould Cozzens, in his novel Tire Just ami Ille UlliiUt,
has slaled till: case benutihl11y. In lhal novel, two men nrc
on Irilll for murder becnuse they hnve ndmiuedly taken part
in a kidnaping in which a man was killed. The actual murder
was commilled by a third man who is not on trial in that
court. The judge explains to the jury that they can either find
Ihe tWO men guilty of fioil-degree murder (for panicipating in
Ihe kidnaping thai led to murder) or else acquit them. The
jury, howe\'er, disregards the law and returns a verdict o[
second-degree murder, saving the two men from execution.
As one of the characteNi remarks, "The jury wu jibing at
executing two men for something Ihey arguct.l a third mao had
rc:llly done:'
To which old Judge Coates (the author'S spokesman) re-
plies:
"A jury has its uses. That's one of them. It's like 8
LF.oAL RULES AND LrvI!LY CASES 225
l!!rr...!
In .... ell pair or figurell belov, _rk that pu't or tlut
lIeeond .!1gun vb1ch 18 the lIU1lt all U1. r1rllt,
V7
'<Y
*
000= L.J'
MA
*
'w >-Imt
4- ~ 6~ jf!;
~$ ~~ rLrl$
i[£J ?EE§ ~§
<)¢ )¢ c:J~
G-cW \J~ -Lj [£J
if7® ~~ w~
~B \/\
'<Y 0$
executives. He worked OUI the st:1tistical relationship between
these tests on the one hand lind salaries and ratings for pro-
fessional promise on the other. 0/ all severuy tt!slS, tl/(~ one
mort closely rdott!d to adminlstrallve success war the GOIt-
schaltlt Figuru Test. Which seems to mean that an executive
is essentially a problem-solver, and problem-solving means
being able to spot the key factor in a coafusing situation.
If you want to take tbis test, all you n«d to do is take a
pencil nnd trace each of the "bidden figures." Before you start
ENrER A BIUGBT IDEA. 231
dnv1r".
llrav1nc and thwl urlc!t. t'.ulc
~ one nlS'l" 1.D Nctl
each page, look at your watch. Part I is easier than the rest;
no. average person takes about five minutes to mark all twenty~
seven figures. Parts II to V are morc difficult; an averngo
person takes about fifteen minutes to do all thirty-four figures.
(II you're a whi2, you may be able to do Pan I in two min-
utes and Parts 11 to V in six.)
And now let's look at another example of problem-solving
-this time a solution "from above, to through using a difIer~
ent mental £ramework. I take this illustration from ProducJive
Thinking, the brilliant book by the lnte Dr. Max Wertheimer.
The example is not as ingenious as Dr. Duncker's box prob-
lem, but far more illuminating.
Dr. Wertheimer tells how he was looking out the window
one day and saw two boys playing badminton in the garden.
(He calls the boys A and n, but I'll cll1l them Andy and Bill.)
Andy was twelve, Bill was oaly ten. They plAyed severnl
232 How TO WlU'TE. SPE,.\It, AND TIUNX MOM EFFEcnveLY
P.utT HI
Lock at. U.a blO adJac.nl t1CU"I. ChI or th ••
is c:onla!.Nd 1" .... cb or u.. v.vi.." '. ~11J".
In Ncb at tho tollCOt1"C v.IIl",., :arl< U>al part.
"'hicb 11 tho 1&:10 U OM or tho .djacant. rtpr..,
Kark onl:t one rtavro 1" INch dr.vi.." .
sets, but Bill was a much poorer player and lost nil the games.
Dr. Wertheimer wntched and listened. Bill gOt more and
more unhappy. He had no chance at all. Andy often served
him so cleverly that he couldn't possibly return the bird,
Finally Bill threw down his racket, sat on 11 tree trunk and
said: "J won't play any more-" Andy tried to talk bim out
of it, but Bill didn't nnswc:r. Then Andy sat down too. Both
boys looked unhappy, They were faced with wbat seemed
an insoluble problem.
What would yOIl have done in Andy's place? Dr,
Wertheimer says he asked many people the same question, but
hardly anybody arrived at Andy's intelligent solution. What
actually happened was this:
ENTEB. A BRIonT mIlA 233
OJ
pm l't
LQOk
One
the
at. the two adjacent. fiiures.
ot thlllll 111 oont.&1nod 1.Q each ot
d.r&V1Dll. bolOllh
Q
In uch of tho tollClll1ns .sravillgs, o:arlc
that. put. wh1.ch 1s the IClO III on" ot the
adj...::... t.- tllf\U"es. Hulc ~ otl6 t1guro
1Jl eaeh c!!'aw1.ll.S.
Let's see how long we can keep the bird going between us
and count how mnny times it goes bnck and fonh without
falling. Whot score could we make? Do you think we could
make it ten or twenlY? We'll slart with easy serves but tben
Jet's make them harder and harder, , ,"
Dill agreed happily: "That's n good iden. Let's."
They started to play-not the competitive game of bad-
minton. but a different, C<Klperative new game. Andy had
solved the problem.
There's a loog analysis of this example in Dr. Werthei·
mer's boot, and J wish I could quole it all. He poiots out that
Andy solved the problem by completely changing his mental
picture of the situation. lostead of looking at the game as
something that existed for his own enjoyment and at Dill
as someone to play agaiost, be suddenly saw the game as
something to be enjoyed by both of them. "Often," Wenhei-
mer writes, "one must flnt forget what he happens to wish
before he cao become susceptible 10 what the situation itself
requires, , , • This transitioD is one of tbe great moments in
ENTI!.R A BRIGHT IDEA 235
........ nELRTy
YTRLEn ........
B .... LARETy
or
T I! .... R A D L Y.
I liked that word very much, but in the end I had to admit
that there wasn't any such word. However, the tray in it
turoed out to be the hidden clue: suddenly I had the solution.
Of course! What Lord Melbourne meant was- (You may
want to play with this. so 1 put the solution on page 245. along
with solutions to the other puzzles in this chapter.)
In other words, the first step in gelling rid of confusiOn
is rearrangement. Any kind of rearrangement is better than
staring at the confusing arrangement before you. For exam-
ple, there's the sign a 01 saw on a post in Italy during: World
WlU 11:
TOT 1
EMU L
ESTO
String the letters out in One line instead of three. and you'll
have no trouble.
Often, ho.....ever. rearrangement is not enough. You have
to do some sort of translation; you have to look at the ele.-
ments io the puzzle in some other Conn. Eugenio Rignano, in
his PrycholoSlY of Reasoning. has a fine example of this. He
was surprised and puzzled. he writes. when be heard for the
first time this sentence: "Since more people live in London
than anyone has hairs 00 his head, there must he at least two
people there with the same number oC hairs." Yet he im-
mediately realized tbat this was so when he began mentally
to line up the inhabitaDls of London, starting with a totally
bald man. followed by a man with one bair. a man with two
hnirs. aod so 00. Naturally, sioce the popUlation of London
is larger than the maximum number of hnirs on people's
beads. be bad lots of leftover people whose bair-count matched
that of people in the lineup. Visuali2.ed in this way. the
puzzle was no puzzle any more.
Another kind of translation is the use of mathematical
symbols. It·s the best technique, [or instance. if you want
to solve the following type of puzzle:
The ages of a man and his wife are together 98. He is
twice as old as she was when he was the age she is
tadny. Whnt are their ages?
(Now do it again slowly and sec if you were right the first
time.)
Then there arc two neat problems tbat I gave dozens of
my friends and students last year.
After this, the solution of the myslery was easy. All th:l.t
was necessary was 10 find someone in the community who
had spent those seven years abroad or at sen and fitted the
description oC a mad letter·writer .lind animal·killer. The man
How TO SoLVB A PUZZLE 243
was found and, after a long struggle, George Edalji Wa!
publicly vindicated and readmiued 10 the bar.
Do tbese two cases prove my point? I think so. But, after
all, you may say, Edgar Allan Poe and Sir Arthur Conan
Doyle were amaleur detectives. 00 professional detectives
work the same way in solving a puzzling ease?
]n 1949 the newspapers carried a story that shows the
essence of professional detective work. I mean the Story of
Mr. Goetz' Van Gogh.
Mr. William Goetz, a Hollywood movie executivc, bought
a picture by Vincent Van Gogh called "Study by Candle-
light." He paid over 550,000 for it. After some time Van
Gogh's nephew, Mr. Vincent W. Von Gogh, declared pub-
licly that the picture was a fake. Mr. Goetz didn't take this
lying down and submitted the picture to 0 jury of experts ap·
pointed by the Metropolitan Museum in New York.
"Study by Candlelight" is a self-portrait of Van Gogh,
resembling his many other self-portraits. It bears his signa-
ture, has a title in his handwriting, and includes a small study
of a Japanese head and some Japanese inscriptions. The jury
studied all this, together with the material, the colors, the
brushwork and so on, and declared the painting as doubtful
at best. "Anyone of the unfavorable factors might be ac-
counted for in reason," Ihey concluded, "but the accumula·
tion was too great to be counterbalanced; funhermore. the
favorable factors were broad and intangible."
Mr. Goetz naturally wasn't happy with this verdict. He hit
upon an ingenious plnn. He shipped the picture back 10
Europe and then brought it back to the United Stntes. There
the expected tbiog happcned: the Treasury Depanmenl asked
for a $5,000 customs duty, since the picture was a fake and
oot a duty-free original work of art. Mr. Goetz refused 10
pay a penny since in his opinion it was a genuine Van Gogh.
And so the ease was thrown into the lap of professional
Treasury Depanmcnt detcctives.
The detectives analyzed everything the jury of experts had
analyzed before. But they focused 00 ooe thing the four art
experts had paid no attentioo to whatever: the meaning of
the Japanese inscriptions. Three Jnpanese experts were called
in aod promptly found some typical mistakes a European
would make; wbafs more, they found those same mistakes in
otber Japanese inscriptions by Vno Gogb whose authenticity
was known.
Whereupon the Treasury Department decided that Mr.
Goetz was the owner oC a genuine Van Gogh.
244 How TO WlUTl!, SPeAX, AND TlIINI: MOllE EPJlECTtVEU'
Of course, it is still possible thai the museum experts were
right and the detectives were wrong. That's not my point. My
point is that the professional del<:ctives-just like those two
illustrious amateurs, Poe and Conan Doyle--solved the case
by focusing 00 a seemingly irrelevant detail. They fouod a
"hidden" fact that h<ld ~n in plaio view all the time.
Probably this phr:lse will remind you of another of Edgar
Allan Poe's classic tales-"The Purloined Leucr." In that
story, the police know that a ccrtain blackmailer is in pos-
session of a stolen letter; they rcpeatedly search him and his
apartment but can'l find it. Poe's detcctive gcnius, C. Auguste
Dupin, figures that the clever criminal must bave hidden the
letler by putting it right under tbe noses of the police. So he
pays a visit to the blackmailer in his room and immediately
spots II half-10m, soiled, crumpled envelope in a "card-rack
of pasteboard tbat hung dangling by a dirty blue ribhon from
a lillie brass knob just beneath the middle of tbe mantelpiece."
Dupin ClI:plains the principle of bis solution like this:
How does your dete1;tin find out who did it? He may
no longer, as he could in Sherlock's time, pick up sig.
nificant dues and pocket them, with neither by your
leave nor explanation to the reader. He may not-at
least not too obviously-rely on intuition.•.. And if
be relies on the method of slow accumulation the reader
will grow bored.... TIle modern answer, by and large,
is the gimmick-the single, or perhaps double, revealing
clue, which ,he reader mis/tt also notice were he bright
enough.
So, if you want to train yourself in clear thinking and
problem-solving, you might do worse than read whodunits-
those perennial variations upon Poc's ''The Purloined Leuer'"
or, for that matter, upon Dr. Duneker's box problem. Mind
you, you'll have to avoid the corpse-cluuered, hard-boiled
pseudo-mysteries, and you'll han to match your wits actively
with the detective rather than passively wait for the solution.
But if you read standard·formula whodunits in the proper
spirit, they may well help you tackle your everyday problems.
Most of those problems, too, are solved by looking sharply
at something thal's been stuing you in the (ace all the time.
ANSWERS TO PUZZLES
1. Tun/bay. The solution is: b~lraya/.
2. Husband's and wl/~'s a8~S. They are 56 and 42-
3. Smallesf numb~,. 301
4. How did Robinson lau? He lost $8•
•
Chapter Twenty-Six
ANIMAL, VEGETABLE, OR MINERAL
Another game:
DILL SLATER: The subject's veget::lble.
MYSTERY VOICE: The state of Vermont is famous for a
ANIMAL, VOOET!r.nLB, OR MINERAL 249
A third game:
]t didn't help. They tried penalties for those who had acci~
dents nnd survived. Still the Dccidcnt rate went on rising.
Finally, the company executives asked themselves whether
the accident rate bad anything to do with the drivers them·
selves. So they shifted drivers who had had accidents to work
inside the plant. That did it. The problem was solved aod
the accident rate went down to normal. (The former drivers
kept on having accidents in the plant. but that's another story
-and a fascinating one too.)
Running through a list of questions or classifications is in
fact a characteristic feature of all professional work. Engi-
ncers, for instance, use the so-<allcd' "search for power"
technique and try mentally whether a given problem caD be
solved electrically, hydraulically, chemically, mechanically, Of
electronically. Doctors making diagnoses run through lists of
diseases with similar symptoms. Lawyers drafting contract!J
or wills weigh various possibilities of corporate or estate
structure. Accountants do the same with dilTerent types of
accounts, and librarians, of course, with different book classi·
fications.
A few years ago, a hook was published that olTers a non-
professional person the sort of helpful check list that cvcry
professional carries in his head. It is called YOllr Creative
Power and was written by Mr. Alex F. Osborn of the New
York advertising firm Batten, Barton, Durstine & Osborn.
Mr. Osborn devotes almost one hundred pages to a detailed
discussion of his ebeck list of problem-solving questions; you'll
learn a lot if you get the book and study those hundred pages
carefully. All I can give you here is II. brief list of Mr.
Osborn's main qucstioll5:
To what other uses can this be put?
Is there something similar I could p3rtial1y copy?
What if this were somewhat changed?
What about making it bigger?
What if this were smaller?
What can I substitute?
How else can this be arranged?
What if this were reversed?
What could 1 combine this with?
This is an idea.provoking'list if there ever was one, but I
think it's too much of an advertising man's list to be generally
useful. If you follow Mr. Osborn's method of producing ideas,
you may wind up with Mr. Osborn's kind of ideas, and they
254 How TO WAITE, SI'EAK. AND TlIINK MORI!. EFPECTIVElY
Of course, this list is very general. But you can easily see
that it may help in solving everyday problems. In fact, these
are the kind of questions everybody asks himself more or
less at random; it's useful 10 have them down in black and
white.
Ho\\,·ever. for an expert twenty questions player a list like
this is not enough. II's handy for the opening moves of the
game, for the animal-vegetable-mineral or wood-or-wood-
product st3ge. Beyond th3t. the more unusual the category,
the more sean:hing lmd fruitful the qucSlion. To approach
The Face on the Barroom Floor. Mr. Vandeventer had to
think up a brand-new division of the field: "Little-known
p~m by farnow author or farnow poem by little-known
author?"
In the same way, the genius problem-solver raises questions
ANIMAL, VEGI?TADlP., OR MINI!RAL 255
that are way beyond the standard repertory. He arrives a1 a
solution by asking himself whether badminton can be played
as a noncompetitive game or whether foreign lOans can be
given in goods rmher than money.
Such original classifications arc rare, of course. They are
hard to think of at the spur of the moment. That's why novel,
unusual classifications arc always valuable; watch out for
lhem and add them to your mental repenory as you go along.
Collecting unusual classifications is a sort of hobby of
mine. Here are some of my more interesting specimens:
E. M. Forster quotes a literary scholar who classified the
weather in noyels as "deeoratiye, utilitarian, illustrative,
planned in preestablished harmony, in emotional contrast,
determinative of action, a controlling influence, itself a hero,
and non-existent."
Professor Folsom of Vassar College c:Iassified loye as
"sexual, dermlll, cardiac-respiratory, lIod unc:lassifinble."
Mr. Russell Lynes of Harpers Magazine classified people
as "highbrows, middlebrows, and lowbrows" aod as "intel-
lectual snobs, regional snobs, moral snobs, sensual snobs.
emotional snobs, taste snobs, occupational snobs, political
snobs, and reverse or anti-snob snobs."
Professor W. Lloyd Warner of the University of Chicago
classified people socially as "upper.upper-<:Iass, lower-upper-
class, upper-middle-<:lass, lower-middle-class, upper-lower-
class, and lower-lower-class."
Professor Paul F. Lazarsfeld of Columbia University classi·
tied people as "opinion leaders and opinion followers."
The German psychiatrist Kretschmer classified people by
body types as "pyknic" (round), "asthenic" (thin), and
"athletic" (muscular); later Professor William H. Sheldon of
Columbia University renamed these types "endomorphs"
(fat), "mesomorphs" (Mrong), and "ectomorphs" (skinny)
and called lhe corresponding temperament types "viscero-
tonic" (easy-going), "somatotonic" (active), and "cerebro-
tonic" (nervous).
William James classified people as "tough-minded and
tender-minded," C. G. Jung classified them liS "introverts
and extroverts," and Friedrich Nietzsche classified them as
"Dionysian and Apollonian."
And the late Yale geographer Ellsworth Huntington c1assi·
fled people according to what month they were born in,
maintaining that most geniuses are conceived in early spring.
The significance oC all this for clear thinking and problem.
solving isn't always immediately obvious, but it may make
256 How TO WATTI!. SPEA~ AND TUSNK MORI! EPFECTIV1ll.Y
'"
2$8 How TO WRITE, SPEAK, AND TIliNK MORS EPFECTIVELY
said: "I think and Ihink, for months, for years, ninety-nine
times the conclusion is false. The hundredth time 1 am
right." And that'S Einstein, the greatest scientific genius of
our time. I leave it to you to estimate the percentnge of cor·
reet solution! in an ordinary scientist's work. Most of their
lives are spent like Mr. Teeple's hair-hour in the bathroom,
thinking and thinking and gelling nowhere.
But there's a more imponam reason why Archimedes
crying "Eureka!" isn't a good picture of a scienlist. Today nO
scientist, dressed or undressed, would dream of telling people
"I've found itl" as soon as he has hit upon a bright idea. Even
less would he do the modern equivalent-announce his dis-
covery immediately to the press. Just the contrary. He would
take care not 10 breathe a word about it to anyone, but quietly
go to his laboratory and run some tests-and more tests-
and more tests.
A scientist today doesn't consider a bright idea as a revela-
tion of tbe truth; he considers it as something to be disproved,
Not just proved, mind you; it's his obligation as a scientist to
think of all conct:ivable means and ways to disprove it. This
habit is so ingrained in him that he doesn't even realize it
any more; he automatically thinks of 11 theory as something
to find flaws in. So he does experiments and hunts for every
error he can possibly think of; and when he is through with
his own expcrimenl5, he publishes his findings not in a news-
paper but in a scientific journal, inviting other scientists to
do some other experiments and prove him wrong.
And when the hunt for errors has subsided lind a theory
gelS eslablished and nccepled-do scientists think lhey've got
hold of n new truth? No. To them, nil scientific findings are
only tentat;w! truth, "good until further notice," to be im-
mediately disearded when someone comes nlong wilh another
theory that explains a few more faclS. Absolute lruth doesn't
even interest them; they get along very happily, thank you,
with a set of working hypotheses thai are good only at cer 4
lain times and for certain purposes. The most fllmous example
of this today is the theory of light. There is n wave theory
that fits cennin investigations, and a particle theory that 6tl1
certain othe15. Yeal5 ago physicists stopped trying to find out
which is true and which is false. The Danish Nobel prize win-
ner, Niels Bohr, has called this the principle of complemen-
tarity, saying that after all "waves" and "particles" are only
handy metaphors in dealing with cenain facts; so why not use
whichever is more practical at the moment? Never mind what
light is "reallY"i Ict's gCt on with the job of finding out what
TlII! MORE OR LESS SCIENTIFIC METHon 259
it does. Or, as one physicist said, "Let's use the particle
theory 00 Mondays, Wednesdays, and Fridays, and the wave
theory on Tuesdays, Thursdays, and Saturdays."
For the layman, the mosl important thing about science is
this: Ihal it isn'l a search for truth but a search for error,
The scientist lives in 11 world where truth is unattainable, but
where iI's always possible to find errors in the long.settled or
the obvious. You want to know whether some theory is really
scientific? Try Ihis simple lest: If the thing is shot through
with perhapses and maybes and hemming and hawing, it's
probably science; if it's supposed to be the final answer, it is
not.
So-called "scientific" books that arc supposed 10 contain
final an.~wers are never scientific. Science is forever self~
correcting and changing; what is put forlh as gospel truth
cannot be science.
BUI what does ScieJICe mean? If someone asked you for a
definition, you'd probably be on the spot. If pressed, you
might come up with something like the definition in Web·
ster's: "A branch of study, , . concerned with the observation
and classification of facts, esp, with the establishment. , •
or verifiable general laws .. ,"
That's a pretty good description of what the word means
to the average person. Does it mean tbe same thing to
scientists? It does not. In 195] Dr. James B, Conant, who
was trained as a cbemist, published his definition of science:
"An interconnected series of concepts and conceptual schemes
that have developed as a result of experimentation and ob-
servation and arc fruitful of further experimentation and
observation." As you see, the two definitions are almost exact
opposites. You think science deals with facts; a scientist
thinks it deals with concepts. You think science tries to estab-
lish laws; a scientist thinks it aims at more and more experi-
ments.
And what is the scientific method? Your answer is apt to
be: "The classification of facts." Dr. Conant's answer is .again
different. Look up Scientific method in the index of his book,
Science and Common Sense, and you'l] find this: "Scientific
method. See Alleged scientific method." In other words, Dr.
Conant thinks there iSII" allY scientific method.
That surely is extreme. Even if there is no clearly definable
scientific method, there's a way in which scientists work,
nnd it's certainly worth knowing about. Let's look at a. care-
ful description by Dr. W. 1. B. Beveridge, Ii British biologist:
260 How TO WPJTE, SPEAK, 1J'o"D TIlIl'o"X MOR!! EFF£cnvay
The following is a common sequence in an investiga.
lion of a medical or biological problem:
(a) The relevant literature is criticnlly reviewed.
(b) A thorough collection of field data or equivalent
observ3.tional enquiry is conducted, and is supplemented
if necess:l.CY by Laboratory examination of specimens.
(c) The information obtained is marshalled and cor·
related and the problem is defined and broken down into
specific questions.
(d) Intelligent guesses are made to answer the ques-
tions, as many hypotheses as possible being considered.
(t") EJt:periments are devised to test first the likeliest
hypotheses bearing on the most crucial questions.
Does nil this mean thnt some scieotisl.JI are good at hunches
and some others blessed with serendipity? Not at aU, The
accideotal clue needs a receptive mind; the hunch has to grow
from a study of facl.JI. The good guesser works both wnys,
depending on what he has 10 go on. Here's one more example
that shows a combination of both methods. It is typical of
modem scientific research in many ways.
During World War TI, a team of psychologists studied the
propaganda cfJect of orientation films. Among other things,
they tried to find out whether films changed the opinions and
attitudes of soldiers who saw them, and whether and how
these changes lasted. They had a huneh that the efJttt of the
films would gradually wear off and that aher some time,
soldiers would forget the factuaJ. details and revert 10 their
original opinion.
This idea mny seem rather obvious to you. It seemed
obvious to the pS)'chologists te<r-but, being scientisl.JI, they
decided to test it anyway. So they gnve the soldiers a test
after one week. and another tcst after nine ween.
As expected, the soldiers had forgotten most of the facts
in the film during those eight weeks. But, "clearly contrary
to the initinl expectation," the genc1111 propaganda effect of
the film-the opinion change-had considerably increased
between the tirst and the second tcst. There was not the
sli~htest doubt about it: the soldiers had forgotten the details
of the film, but its mcssage had sunk in deeper.
The research team cheerfully accepted this unexpected fact
and immediately proceeded to accounl for it by a hypothesis.
Thcy found that it could be explained through n thcory by
the British psychologist, Daniell, published in 1932. Ban!ett
bad writlen that "nfter learning, that which is recalled tends
to be modified with lapse of time in the direction of omission
of all but general content and introduction of new material
in line with the individual's altitudes," ]n olher words, as
time passes, we're apt to forget details but reinforce what we
remember of the general idea.
Well. what have we here? Doubtless the research team made
a valunble discovery, Yet the whole story is as unlike that
of Archimedes in his bath as can be. For one thing, there is
no single scientist, but a team of thincen men and two
women. Second, the discovery is exactly the opposite from
wbat the scientists expected to fi.nd, Third, it is immediately
264 How TO WRITE, SPEAK, AND TIlINK MORn EFFECTIVIlLY
there are more medium cases than either good or bad ones,
and there are always some that are very good or very bad.
Suppose you are interested in gi rls and classify them as "good-
looking," "so-so," and "plain:' Do you expect to find about
onc-third of each? A statistician will teU you that you mustn't
overlook the exceptional cases at either end of the scale and
that you must be preparcd to see morc of .the average. His
"normal" distribution will look like this:
educated people are not apt 10 make such mistakes. TIut they
do. Conspicuous correlations fool everybody, including sci·
entists. For inslance, in 1927 Dr. Manfred Sake! discovered
that SChizophrenia can be treated by administering overd05~
of insulin. Overdoses of insulin often produce a convulsive
shock. So bundreds of psychilltrists, just like the Greek
women, drew the obvious conclusion and began 10 Ireat
schizophrenia and other mental disea.'\cs by simply giving
their patients electric shocks and leaving out the insulin. At
a 1950 psychiatric convention, Dr. Sake! slIdly explained that
electric !lhoch nrc actually harmful and that the insulin cure
is really based on restoring n patient's balance of hormones.
For over twenly ycars, he said, the standard procedure had
becn based on a misconccption.
This is the sort of thing 10 kcep in mind before putting
too much faith in correllllions. Statisticians hnve even more
impressive examples. One of them discovered a correlation
of .90 between the number of storks' nests in Stockbolm and
the number of babies born there over a period of yean.
Another (this was a favorite example of the late Professor
MOrTis Cohen) found, over a cenain period, a correlalion of
.87 between tbe membership of the International Machinists'
Union and tbe death rate of the stale of Hyderahad.
You want 10 know the meaning of these 6gures? They look
like percentages hut they are not: they are correlation co-
efficients. Let's spend a minute or two on getting the hang
of the basic principle.
Correlation coefficients come in assorted sizes between plus
one and minus one. Plus one means perfect correlation: if x
happens, y always happens 100. Minu~ one means perfect
negative correlation: if x happens, y never hllppens. Zero
means no correlation whatever: if x happens, y mayor may
not happen, you can't tell.
For example, I~t's take some fictitious correlation cc;
efficients between ag/! and valu/!:
+.90: Value regularly increases wilh age (e.g. Wine)
+.45: Value often increases with age (e.g. paintings)
.00: Value has nothing to do with age (e.g. diamonds)
-.45: Value oflen decreases Wilb age (e.g. houses)
-.90: Value regularly decreases witb age (e.g. news)
I dido't give examples of plus ooe or mious ooe, because
perfect correlations virtually don't exisi. Statisticians consider
a correlation of .90 (like that belween Stockholm storh'
nests nnd babies) as practically perfect.
And now that J have given you proper warning agaillSt
THE &RSe5StNO OF CliANCE. 271
There arc few things in the wo'rd Ibal tlrc as popular as errof.
Some errors have been corrected and exposed for ceo·
turies bUI arc as popular as ever; some others fly in the face
of everyday experience but are widely believed in as gospel.
Popular errors have been listed and classified in many
books; tbe New York Public Library bas over twenty-five
of them. The oldest is Sir Thomas Browne's Vlligar Errors,
published in 1646; one of tbe latest was Th~ Na/ural History
0/ NonSttlSe by Bergen Evans, published in 1946. Quite a
few of the errors dealt with by Sir Thomas Browne ·were
still popular when Mr. Evans wrote his book three hundred
years later. For example, both books discuss tbe miscoocep·
tion "that mao's heart is to the Icf!."
I have no ambition 10 add 10 the shelf of popular~rror
books, but you may be inlerested in a brief list of misconcep-
tions I ran across myself, I'll scI them down here in the time--
honored style;
I. That Galileo climbed the Tower of Pisa and dropped
two cannon balls of different weight 10 disprove Aristotle's
theory that heavier bodies fall faster. (He didn't.)
2. That Voltaire said; "I don't agree with what you say,
but I will defend 10 the death your right to say il." (He
never said so. The quotation comes from a book about
Vohaire. written in 1907.)
3. ThaI, in our legal system, the defendant is presumed
to be innocent until he is proved guihy, while on the Euro-
pean continent he is presumed to be guilty until he is proved
innocent. (Wrong. European law has the presumplion of
innocence too; in facl. it's in the French Constitution but
not in ours.)
4. That Abraham Lincoln joned down the Genysburg
284
FlU!(!OOM PROM ERROR? 285
Address on the back of an old envelope while be was going
to Gettysburg on the train. (On the contrary: he worked on
it for weeks and made corrections in it even alur it bad
been delivered.)
S. That in a game of heads or tails, the chances of the
next toss depend on the previous ones. (No. The odds are
always fifty-fifty; "a coin has DO memory.")
6. That Mark Twain said: "Everybody talks about the
weather, but nobody does anything about it." (He didn't;
supposedly Charles Dudley Warner wrote it in an editorial
for the Hartford Courant about 1890.)
7. That in World War 1I the Army Air Force used color-
blind men because they could detect camouflage better than
others. (Untrue; in fact, e:'l:periments sbowed tbat men with
normal vision did better.)
8. That Adolf Hitler's real name was Scbieklgruber. (It
wasn't. SchickJgruber was the maiden name of his grand.
mother; his father was born out of wedlock, but legitimized
as Hitler.)
I rather e:tpect most or all of these popular errors to be
part of your menial equipment; it would be surprising if
they weren't. Practically everybody believes these things.
More than that: people take special pride in their misinfor·
mation. Llle magazine once ran a little test entitled "Are You
Educated?,' nnd included familiarity with that old story about
Galileo as part of the test. A New York newspaper used
that pseudo-Voltaire quotation as tbe motto on its editorial
page. A book on law for laymen solemnly expounded that
myth about "our" presumption of innocence. The book
Mark Twain at Your Fingertips listed the remark about the
weather as a genuine saying by Mark Twain.
Why is t"rror so popular? Even my brief list shows clearly
some of the reasoDS.
In the lint place, error is often more attractive than truth.
Real lire is apt to be a drab, humdrum, unglamorous busi-
nessj but things.that.aren't-so are usually spectacularly excit-
ing and fill us with a tingling sense of wonder and awe. Galileo
disproving Aristotle on the 'Tower of Pisa-Lincoln writing
his speech on the train to Gettysburg: Why, can these thing:!i
have actually happened? we ask-and then believe them even
more strongly just because they seem unbelievable. Not so
long ago, Mr. Immanuel Velikovsky wrote a book in which
he "proved scientifically" that the sun stood still at Jericho
and that scores of other Diblical miracles actually happened.
286 How TO WRITE, SPEAK, AND TurN" MORl! Epf"ECTIVELY
Scientists enjoyed a hearty 11lUgh, but the general public made
the book n leading best-seller of 1950.
Another thing that makes error popular is that we likc life
to be nice and simple. Of course, life isn't like that; it's
complex, irregular, hard to understand, and (;enerally a messy
thing to deal with. But error has a wonderful neatness. The
laws of probability nre hard to grasp, but anybody can under-
stand that the chances of tails coming up next llre better
when heads havc comc up ten times. This is utterly wrong,
10 be sure; but isn't it wonderful how it simplifies things?
A third reason for our wrong beliefs goes deeper, We be·
lieve whnt is com/or/able to believe. If problems are trouble-
some, there IIll/st be an easy solution; if we are worried, there
murr be something that will make us feel good, This, I think.
is at the bottom of the last two on my little list of errors. To
be color-blind makes you feel inferior; so there must be some
situntion where it turns Out to be a good Ihing after all. Adolf
Hitler was painful to live with on the same planet; so people
derived whntevcr comfort there was from pinning on him the
ridiculous label Schicklgruber.
The search for comfort in our worries and troubles pro-
dUCed the second great best-seller of 1950: Dial/c/ies by L,
Ron Hubbard. Like Worlds in Collision by Velikovsky,
Di(lIIctics wn.." denounced by all scientists. But since it prom-
ised all easy cure for all our mental ills, thousands and
thousands of people ate it up.
Dione/ics, in fnci. was only one in nlong line of "comfort"
books-the literature on how 10 relax and not to worry about
anything, These books are commonly classified as nonfiction
books, but that doesn't mean they are factual. People read
them regardless of whether they contain information or
misinformation, or bow much of either; they take them as
sedatives.
Some years ago, Miss Lee R. Steiner wrole a disturbing
book about all Ihis, called Where Do Peoplt: Take Their
Troubles? It presented a fantastic gallery of phony advisers
people go to. Rather than think through their own problems,
millions of Americans const,J1t astrologe", graphologists,
advice·to-Ihe-Iovelorn columnists, spiritualists, radio counsel-
ors. numerologists, palmists, New Thought practitioners, and
yoga teachers.
In other words, error is popular because people arc afraid
to grow up. Clear thinking means facing the fact that life is
full of dinlcult problems, that we cannot cscnpe rrom pain,
discomfort and uncertainty. that we cannot attuin happiness
FREEDOM FROM ERROR? 287
not "I tim sending you .. ,''7 What's wrong with the first-
person pronoun?
5. Use verbs rather than nO/IllS. More old advice, badly
needed. In most business writing, "we know" becomes "we
have information" and ';tbey do" appears as "they carry on
activities."
6. Use contractiotU. English permits you 10 contract do not
10 don', and make one word OUI of two. Why not do it in
writing? What's so dignified aboul memos and reports? You
sp~ak contractions, don't you? There's no law that says you
can't write them.
7. Use shorl names. Once is enough for mentioning full
long names. After you've written "American Society for
Scientific Melhods of Squaring the Circle" or "President
Adolphus U. K. Popwhiffle," relax and eaU them the Circle
Squarers and Popwhiffie.
8. Use figures, symbols, abbrellimiolU, As long a5 your
reader understands, use the shoncst possible symbol. In '60.
most people over 16 have the I.Q. to tell a memo (rom a
phone call or the NAM from the FTC.
9. Use punctumion to SOl'C words. Commas, colons, paren·
theses are often more expressive than words. The colon, for
instance, seems to be the favorile space-saving device of
Time magazine. As they would say. "Time's favorite: the
colon."
10. CUI 01/ needless 'Words. My last rule is a catch-all re-
minder thoU every single word eats paper and reading lime,
If you've wrinen "prior 10," replace it by "before"; if you've
written "factual information;' strike il out and say "facts."
My pet example is this bit from a business English textbook;
"The informal repon is usually shan in length," Maybe-but
Ihis sort of writing is just /00 long in l~ngIJr.
These ten rules have nothing to do with good English.
"correct" grammar, or even easy readability. If you follow
them, you may come up with deathless prose or jerky, un-
grnmmatical nonsense. But you will save your reader lime--
as I said, up to SO per cent. Figure reading lime aI about
200 words a minute for an average executive or professional
salary, and you'll be nmazed nt the amount in dollars and
cents my ten little rules add up to.
It all sounds very simple and easy. And yel it isn'l. Some-
how it SecRU hard 10 break away from this sort of thing:
"According 10 our agreement your company ill 10 furnish
services periodically on nlternnte days of the week in amounts
10 be specified at irregUlar intervals. Due to eireumslancell
How TO WAITE FOR Busy RuDa.s 293
beyond our control, wc herewith ask you to interrupt your
services for one pcriod only, effcctive Monday, May 30,
1960. Please notc that scrvices are to be resumed as of
Wednesday, June I, 1960, in the same amount and manner as
heretofore."
Whieh is typical 1960 business English npplied to a note
to the milkman. The original rcnds: "Please skip Monday."
Chapter Thirty-Two
HOW TO SAY IT WITH STATISTICS
84.7% Up to S25
12.5% Over $25
2.8% Don't s:l.y
,,,
HOW TO U!>E THIS CHoUT
Tak. ".,.""" a, ....1., "t>d .Oftno<1 yw,
"WOfd. pt. S.nl....." I~,. ('-hI .. ~h you,
"'Sjrll abl•• 1* 100 Word,· fjvv.. (';';hl).
loIl.nett..... 01 ,,," prnOl 00' tv!« with 1M
Uf\l.., line ."."".. f"""
t'"
"llood<oto e....· .......
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130 130
,,,
IEAOlHGEASf '"
, '00
SCOU
1'0 1'.
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"90 ,." Very Ea.),
'45 '45
170 17.
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'0 '0
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45
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45
'0
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Oafiab '" '"
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30
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" " "'0 '0" '" '"
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" ". Very Oirr_lt '90 '90
'0 '0
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0 0 200 '00
302 How TO WIlITE, SPEAK, ANO TIIINK MOllE EFFECTIVELY
To find your Rending Ease Score, after you have found the
average sentence length in words and the number of syllables
per 100 words, use the HOW EASY? chart on page 301.
You can also use this formula:
Multiply the average sentence length by 1.015 .•••••
Multiply the number of syllables per 100 words
by .846
Add
Subtrnct this sum from 206.835
o
,
TItis may help you
" "
.
""
"
..
"
"
17
,. "
11 l>nI_ic
"
10 10
80 80 DtO"etIc
•
•, ,• . .. '!I (:lNT Of
..
'tUSONA.l $IHHNCU"
100 '00
.. .. ...,i""
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."
V.,., W"'lll"il V.,., Ift'- • 80 80
,• ,• .. .
'",. ,... ..
, ,.,.,,,'lng
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hol•••,'lllg
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How TO TEST READABILITY 307
EXAMPLE 1
From the Bible (Matthew 6:25-29):
EXAMPLE 2
E.,XAMPLE 3
EXA.l\fPLE 4
EXAMPLE 5
EXAMPLE 6
EXAMPLE 7
EXAMPLE 8
EXAMPLE 9
The case of Ihe fast horse is much like that of the dog. I Ho
is on the whole expensive, or wasteful and uscJcss--for the
industrial purpose. I What productive usc he may possess, in
the way of enhancing the well· being of the community or mak-
ing the way of life easier for men, takes the form of exhibitions
of force and facility of motion that gratify the popular
aesthetic sense. I This is of course a substantial serviceability.
I The horse is not endowed with the spiritual aptitude for
servile dependence in the same measure as the dog; I but he
ministers effectually to loO his mllster's impulse to convert the
"animate" forces of the environment to his own uses and dis-
cretion and so express his own dominating individuality
through them. I The fast horse is at least potentially a race-
horse. of high or low degree; I and it is as such that he is
peculiarly serviceable to his owner. I The utility of the fast
horse lies largely in his efficiency as a means of emulation; I
it gratifies the owner's sense of aggression and dominance to
have his own horse outstrip his neighbour's. I This use being
not lucrative, but on the whole pretty consistently wasteful,
and quite~oo conspicllously so, it is honorific, and therefore
gives the fast horse a stTong presumptive position of repu-
tability.1 Beyond this, the race horse proper has also a similar-
ly non·industrial but honorific use as a gambling instrument, I
EXAMPLE 10
From The A",hassatJors by Henry James:
EXAl\1PLE 11
What nrc you writing ror1 What do you expect your readers
to do? Read your piece casually? Study it? Usc it for ref-
erence? Read it for entertainment during leisure hours? De
sure of what you are trying to do and write accordingly.
Once you know your audience and your purpose, you can
design your piece of writing to fil. Ordinarily this means that
you start raising your readability score by raising the count
of "personal words." For easy and interesting reading, a
story design is USUally best--eitber sustained oarrative or
31'
320 How TO WRITE. SI'EAK. ANn TIUNK MORl! EFFF.CTIVELY
Learn 10 cut
EXAMPLE 12n
EXAMPLE 12b
Article I, Section 10
What the States May Not Do
E.XAMPLE 13a
EXAMPLE 13b
EXAl\1PLE 143
EXAMPLE 14b
EXAMPLE 15a
From "Ferrier LeclUre. Some observations on the cerebral
conex of man;' by Wilder Penfield (Proceeding~ 01 lhe
Royal Society, B, v. 134, 1947, pp. 329~347):
.This report is based largely on the accumulated experience
of the neurosurgical openlting room, I The cerebral corte:t
was stimulnted in well over 300 operations under local
anesthesia. I The purpose of these operations was usually to
relieve symptomatic epilepsy by local excision of what may
be called an epileptogenic focus in the grey matter of the
brain. I
Success in Ion" procedures like these depends on mutual
understanding and trust between surgeon and patient. I Dur~
ing all operations included io this series, the result of each
positive rcspoffiC to stimulation was marked by a numbered
or Icttered ticket laid on the COrtex, and 100 Ihe result was
dictated through a microphone hanging ovcr the operating
table. I Photographs were taken of the operative field through
a mirror above Ihe operator's head by metlfLS of a camera
placed outside a window in the wall of Ihe operating room. I
The positions of stimulation tickets were also drawn in 00 a
slandard brain chart which was sterilized so that the surgeon
might make his own record in every case wilbout break of
aseptic technique. I
EXAMPLE ISb
The readability tcst shown in the last chaptcr was first pub-
lished in 1949. It is now widely used by journalists, adver-
tising copy writcrs, and other professional writers.
To givc yOll a still simpler 1001 for everyday practical pur·
poses, 1 have greatly changed aod simplified thtl! test, so that
you can go through your writing just once, count cerlain
items, and come out with a single score.
To test your writing---or any piece of written English, for
that maltcr-stnrt by counting the words. Or, if you want to
make your job a little easier, count off exactly 100 words as
a sample. Naturally, for a longer piece of writing, you'l! want
to take several samples. For instance, if you want to test an
article of 3,000 words, you might take five lOO-word samples,
picked at random. (It's not a good idea to star! with tbe
opening paragraph, since Ihat is usually not representative
of the piece as a whole. The same applies to the ending.)
You'll run into a few questions as to what is a word. &
D rule of thumb, count everything as a word thut has white
space on either side. Therefore, count thc article "a" as a
word, and the letter "a" in enumerations, and all numbers,
abbreviations, CIC. (ExlImpJes: "1958," "G.O.P.," "1,02,"
"Ph.D.," ·'c.g.") If an abbreviation point falls in the middle
of a word, count il DS one word, not two. Also count as one
word contractions Dnd hyphenated words, for instance,
"don't," "I've," "half-baked," "pseudo-science."
All right. You have counted the words. (1 suggest you put
n pencil check mark after every ten words, so that you woo't
make any mistakes. Then put a bigger check mark after the
hundredth word.) Now you are ready for the test count.
Start again at the beginning and count one point for each of
the following items:
331
332 How TO W,l.ITe, SreAlIi(, AND TIIINK MORB EPFECTIV]!LY
Up 10 20 Formal
21 to 25 Informal
26 to 30 Fairly Popular
31 10 3S Popul3.r
Over 35 Very Populill'
I did again what I did silttecn years ago :lond checked the
styles of various magazines. This is what I found:
A SAMPLE TESI'
To show in detail how to apply the test, 1"11 use the first
part of the article "Wonders of Direct Distance Dialing" by
Frank J. T:lylor (Reader's Digest, Oetober, 1955, p. 61):
The score for the first 100 words is 39. Next, count the
score for the second 100 words;
Capital P in Francisco 1
1 2
Period after Ilumber 3
Capital W in Withill 4
25 (a number) 5
1 6
3000 (n number) 7
Period after away 8
Capital M in My 9
1 (after when) 10
1 (after her) 11
1 (after if) 12
Period after sireet 13
End of fourth paragraph 14
Beginning of fifth paragraph 15
Capital B in Bllt 16
Capital F in Freylinck 17
Colon after apologetic 18
Capital B in Engle .....ood 19
DDD (three capitals) 20
Parenthesis before Direct 21
Capital D in Direct 22
Capltnl D in Dis/fIllce 23
Capital D in Dialing 24
Parenthesis after Dialing 2S
18 (n number) 26
Period after secol/cls 27
Capital T in Tire 28
Capital D in Dallas 29
5000 (a number) 30
The score for the second 100 words is 30. Next, couot
the score for the third 100 words:
The score for the third 100 words is 26. Next, count the
score for the fourth 100 words:
58 (a number) 1
Capital U in United 2
Capital S in SUI/es 3
Capital C in Canada 4
Period after Canada 5
End of sixth paragraph 6
Beginning of seventh paragraph 1
Gapital T in The 8
Capital D in Bell 9
Capitlil T in Telephone 10
Capital S in Syswn's 11
Apostrophe in System'S 12
DDD (capitals) 13
Capital E in Englewood 14
DDD (capitals) 15
Period after costly 16
Quotation mark before We 17
Capital W in We 18
344 How TO WRITE, SrE.UC, "SO THt"''l:: MaRl!. EFFECTIVELY
Poillts Counted: Cumula/ive Score:
Quotation mark after work 19
Capital F in Freylinck 20
Period after says 21
Quotation mark before What 22
Capital \V in Wlla/ 23
Apostrophe in didn't 24
Period after arrangement 25
Quotation mark 26
End of seventh paragraph 27
Beginning of eighth paragraph 28
Capital D in Bell's 29
Apostrophe in Bell's 30
21 (a number) 31
The score for the fourth 100 words is 31. Nexl tcst the
fifth 100 words:
Capital A in A muican I
Capital T in Tdeplrone 2
Capital T in Telegraph 3
Parenthesis before with 4
46 (a number) 5
Parenthesis after pholles 6
U. 7
S. 8
Parenthesis before with 9
Parenthesis after phones 10
Capitnl C in C(//UUliml II
Parenthesis before IOllr 12
Parenthesis after phones 13
Period after revO/lllion 14
End of eighth paragraph IS
Beginning of ninth paragraph 16
Capital E in Engi/lur J7
Capital J in Joh/l 18
Capital M in Menar 19
Capital B in Bell 20
Apostrophe in sysum's 21
Italicized word hnd 22
Period after rohots 23
Capital A in II t 2'
Capital A in 11II/uicnns 25
Capital C in Canndialls 26
Period after loulld 27
A QUICK SELP-TEST 345
Points Counted: Cumulative Score;
Capital T in Today 28
Capital B in Bell 29
Capital S in System 30
The score for the fifth tOO words is 30. Now count the
score of the remaining 19 woeds of the sample test:
161 divided by 519 times 100 makes 31. The score of the
whole sample text is therefore 31---one point above the typi-
cal Reader's Digest range of ":Fairly Popular" writing.
You can also work out the average score of the text on
the basis of the five lOa-word samples. This will give you
exactly the same score of 31 (39 plus 30 -plus 26 plus 31
plus 30 makes 156, divided by 5 makes 31). Note, however,
that the first paragraph (the "lc3d" of the article) has a
higher score than the rest and is therefore not representative.
Index