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1. Cluster Analysis:-Cluster analysis is an exploratory tool to design to reveal natural grouping within a large group
of observation. Cluster analysis segments the survey sample, i.e respondent’s orcompanies, into a small number of
groups. Respondents whose answers are very similar should fall into the same clusters while respondents with very
different answers should be in a different cluster. Ideally, the case in each group should have a very similar profile
towards specific characteristics (e.g.-attitude or behavioral question) while the profiles of respondent belongs to
different clusters should very dissimilar. Its main advantage is that it can suggest based on complex input, grouping
that would not otherwise be apparent i.e. the needs of specific grouping or segments in the market. Cluster analysis
is widely used in market research to describe and quantify customer segment. This enable markets to target customer
tailored to their needs instead of having one general marketing approach.
2. Conjoint analysis:-Market research is frequently concerned about finding out which aspects of a product or
services are most important to companies. The ideal product or service Of course, would have all the best
characteristics, but realistically trade –offs have to be made. The product with the most expensive features, (for
example) cannot have the lowest price. Conjoint analysis is a technique for measuring respondent preferences about
the attributes of a product or service. It is the ideal tool for new improved product development. The conjoint
analysis asks the respondents to make choices in the same fashion as consumers normally do, by trading off features
one against the other, either by ranking or choosing one of several product combinations e.g. a task should be do
you prefer a flight that is cramped, costs $250and has one stop or a flight that is spacious,costs$500and is direct ;?
Using conjoint analysis, you can determine both the relative importance of each attributes (e.g. spaciousness, price,
number of stops)as well as which levels of each attribute are most preferred. (E.g. how much is a price of $250more
preferred than a price of & 500).
3. Discriminate Analysis- Discriminate Analysis are statistical techniques that point out the differences between
two or more groups based on several characteristics. It explains why respondent belong to a certain group. Plus it
classifies new responds based on their ratings.eg why are people very satisfied with a product verses the rest of the
market? It is often used to determine which customer is likely to buy a company product.
4. CHAID analysis: - Chi-squared Automatic Interaction Detector is used to build a predictive model, based on a
classification. The analysis subdivides the sample into a series of subgroup that (f) share similar characteristics
towards a specific response variable and that (2) maximizes our ability to predicted the value of the response
variable. The 1st predicted category is the predictor that is associated the most with the response variable i.e. it gives
the most differentiating group of respondents. Each group is then further split until the analysis does not find any
significantly discriminating any more. The outmost is a tree of which the branches are the predictor variable that
split the sample in discrimininate groups.CHAID analysis is typically used in the direct marketing industry to
identify the type of people who have reacted to a specific campaign.
Advertising planning and its importance