Register by

18 February and
SAVE €300

Strategies • Best Practices • Education • Networking

The most important event of the year for
organizations that are using and evaluating SAP® for:

„ Inventory management

„ Warehouse management

„ Demand and supply planning

„ Sales and distribution

„ Forecasting and replenishment

„ Materials management

„ Supplier collaboration

„ Product track and trace

„ Order processing and variant configuration

„ Production planning and scheduling

„ Transportation planning and costing

„ Sales and operations planning

„ Global trade services

„ Regulatory compliance and quality management

„ Change management

„ Reporting tools and analytics

Co-located with PLM 2011, Manufacturing 2011,

and Procurement and Materials Management 2011

www.scm2011.com/paris
 Join us 2

As challenges continue to affect the global economy, it’s essential that goods are
dependably made, and rapidly moved. With revenues slow to recover, there is a need for
innovative ideas and processes to create a new supply network model, where
collaboration exists between internal and external partners from idea to delivery. The
2011 conferences for logistics and supply chain management, product lifecycle
management, manufacturing, and procurement provide an opportunity to examine how
to run better by balancing innovation, mitigating the risks of today’s global economy,
and remaining poised for future growth. The events also present a new end-to-end
supply chain dynamic by introducing the “Idea to Delivery” processes.

Idea to Delivery spans all business processes—both strategic and tactical—to offer best
practice solutions that integrate with supporting technology, and are bolstered by stakeholder investment. This
collaboration is proving to be a worthy asset en route to gaining a competitive advantage. Today, previously siloed
processes are increasingly operating as a single, integrated organism: From new product development and
introduction; across responsive supply networks that encompass sourcing, sales, planning, and production; to
storage and delivery; and to after-market parts management.

The Idea to Delivery processes will be further described as part of the conference tracks for logistics and supply
chain management, product lifecycle management, manufacturing, and procurement. These conferences will help
you drive insights and actionable next steps on how to leverage the right tools, reports, and performance techniques.
The events will help you get the information you need to break down those silos separating critical, interdependent
operations within your current SAP system, and your future enhancements.

I hope that you will join us.

Richard Campione
Senior Vice President, Suite Solution Management
SAP

Schedule
Jumpstart Day Conference, 13-15 April
Tuesday, 12 April Wednesday, 13 April Thursday, 14 April Friday, 15 April
8.00 Registration opens 7.30 Registration opens 7.30 Registration opens 7.30 Registration opens
9.00 Morning Jumpstart 8.30 Keynote address 8.30 Breakout sessions 8.30 Breakout sessions
sessions
10.15 Breakout sessions 10.15 Breakout sessions 10.00 Breakout sessions
12.00 Lunch
11.45 Breakout sessions 11.30 Breakout sessions
11.30 Lunch
14.00 Afternoon Jumpstart
13.00 Lunch 12.45 Lunch
sessions 13.00 Breakout sessions
14.30 Breakout sessions 14.00 Breakout sessions
17.00 Registration closes 14.45 Breakout sessions
16.00 Breakout sessions 15.15 Conference concludes
16.15 Breakout sessions
17.15 Sessions conclude
17.30 Ask-the-Experts,
Cocktail reception

For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
 Overview 3

Jumpstart Day • Tuesday, 12 April

Special pre-conference sessions hosted on this day fortify your understanding of critical technologies and enhance your learning experience at the main
conference. Attend any Jumpstart Day sessions of interest to you. Jumpstart Day attendees receive an exclusive CD containing the slides from all Jumpstart
presentations.

„ Attend any Jumpstart Day sessions of interest to you

„ Jumpstart Day attendees receive an exclusive CD containing the slides from all Jumpstart Day presentations
„ For full session descriptions, refer to pages 14-37

Conference • 13-15 April • More than 150 sessions spanning 10 tracks

Track 1. Vision and leadership: Excellence, innovation Page 14

Track 2. Order-to-cash: Processing, integration Page 17

Track 3. Plan-to-make: Forecasting, planning, scheduling Page 19

Track 4. Source-to-pay: Procurement, sourcing, materials management Page 22

Track 5. Inventory-to-replenish: Collaboration Page 25

Track 6. Storage-to-delivery: Warehouse, transportation Page 26

Track 7. Quality, tracking, compliance Page 29

Track 8. Make-to-ship: Manufacturing solutions Page 31

Page 33
Track 9. Idea-to-obsolescence: Product lifecycle management

Page 36
Track 10. Technology and implementations

Tools and topics covered in this conference include:

SAP ERP integration and optimization
SAP Advanced Planning & Optimization
(SAP APO) – all components
SAP Event Management
SAP BusinessObjects™ Global Trade
Services
SAP object event repository (SAP OER)
Supply network traceability (SNT)
SAP Auto-ID Enterprise
Radio frequency (RF)
SAP Transportation Management (SAP TM)
SAP Extended Warehouse Management
(SAP EWM)
SAP sales & operations planning
SAP NetWeaver® Business Warehouse
(SAP NetWeaver BW)
Mobile technologies
SAP Supplier Relationship Management
(SAP SRM)
SAP Product Lifecycle Management
(SAP PLM)
SAP solutions for Manufacturing
SAP Service Parts Planning
SAP Enterprise Inventory Optimization
SAP NetWeaver Process Integration
(SAP NetWeaver PI)
SAP Supply Network Collaboration
scenarios (SAP SNC)

For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
 4

Educational and networking opportunities

More than 150 educational sessions and forums
Expand your skills and knowledge by learning from the top experts at SAP, independent consultants, and your
industry counterparts. Logistics and Supply Chain Management 2011 offers more than 150 sessions across ten
tracks that will show you how to get the most out of your system.

Jumpstart Day
Special three-hour, pre-conference sessions hosted on Tuesday, 12 April, offer you the opportunity to explore
new trends and strategies, fortify your understanding of critical SAP technologies and solutions, and enhance
your learning experience at the main conference.

Ask-the-Experts
Sit down one-on-one with the leading experts to ask questions and get detailed, authoritative answers. Build
on what you learn in the breakout sessions, and get insights you can apply at your own organization.

Insider discussion forum

Hear about your peers’ projects, challenges, and ongoing initiatives. Benefit from the insights of a moderator
who is a topic expert and who will also facilitate discussion. Hear “war stories” and gain “how-to” information
and techniques that have worked for other companies.

Case studies
Take away best practices and methodologies taught by the companies that practice them. Learn from highly
experienced SAP customers to solidify your own strategies and tactics. Build a network of peers you can call
on for years to come.

SCM Expert LIVE

This popular forum offers attendees the opportunity to meet leading authors from SCM Expert LIVE and
discuss topics from recent articles. Follow the framework of the article as the author guides you through the
most important parts. You’re not just a reader — you’re a participant. Share your own best practices related
to the topic or ask questions pertinent to your individual situation, regardless of company or industry. You will
gain insight from not just the author, but other participants as well.

Post-session Q&A forum

Do you ever attend an important session and feel like there’s not enough time to get your most pressing
questions answered? For the first time this year, attendees will have an opportunity to join the speaker for a
lively Q&A forum immediately following the speaker’s session.

Conference orientation session and introduction to networking

This informative session will familiarize you with the key elements of this conference, including its educational
sessions, networking forums, Solutions Showcase layout, and more — everything you need to know to get
the greatest value from your conference experience.

Evening receptions
Interact with the best and the brightest minds working with SAP software. The people you meet here
share the same challenges — they are peers you will stay in touch with and look to for guidance well after
the conference is over. Network with leading vendors to learn more about solutions and services that
complement your SAP landscape.

For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700

Customer-delivered case studies
Take home best practices and methodologies taught by the actual companies that practice them. Learn from highly experienced
SAP customers to eliminate the guesswork from your strategies and tasks. Customer case studies at Logistics and Supply Chain
Management 2011 include:
A look at how Arla Foods managed
its integrated SCM upgrade as a
project enabler, with outsourcing
partners
PAGE 15
How Hollister simultaneously
minimized inventory costs and
stabilized service levels using two
little known, but effective, tools
PAGE 18
A look inside Fonterra’s new global
sourcing strategy utilizing SAP for
product planning and capacity
scheduling
PAGE 19
How Colgate-Palmolive sizes
consumer goods inventory buffers
by leveraging SAP ERP data
PAGE 19
How Repsol modelled an SAP APO
SNP optimizer scenario to manage
constraints and streamline the flow
of goods through its distribution
network
PAGE 20
How an automotive manufacturer
successfully manages planning
and distribution for thousands of
active service parts using service
parts planning and supply network
collaboration functionality
PAGE 21
A step-by-step guide to how
Deutsche Post DHL (DP DHL)
leverages SAP for its requisition-to-
pay process
PAGE 22
How Atos Origin is transforming a
formerly country-led, siloed
purchasing environment toward a
centralized, procure-to-pay
process
PAGE 23
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
How Pioneer streamlined
warehouse picking with a voice-
activated solution
PAGE 26
How Mars automatically triggers,
tracks, and ships small parcels
using a third-party tool
PAGE 27
Why and how Honeywell
automated warehouse operations
with a mobile solution
PAGE 27
Why and how Hilti deployed SAP
EWM as an integrated solution to
streamline material flow in their
complex production environment
PAGE 28
Lessons from British American
Tobacco’s track and trace solution
implementation
PAGE 29
How an SAP upgrade enabled
Clariant to automatically manage
and resolve customer complaints
with integrated quality notifications
PAGE 29
How Intel deployed Supply Chain
Event Management as a way to
manage its purchasing process by
exception
PAGE 30
How PMG leverages SAP MII to
collect production data, and
manage production exceptions
PAGE 31
A detailed look at PepsiCo’s
repetitive manufacturing strategy
for its high-volume production lines
PAGE 31
5
How Repsol leverages a centralized
SAP MII deployment to manage
critical shop floor data for
integration and regulatory
compliance
PAGE 32
How Danone’s SAP PLM
implementation improved the
health of its integrated product
development process
PAGE 33
How Hilti tooled critical product
data migration from a homegrown
landscape to SAP ERP in nine
engineering locations across seven
countries
PAGE 34
How a utility company initiated a
unique collaboration scenario for
contracted services using a
supplier portal as an enabler
PAGE 35
Under the hood at the Dansk
Supermarked SAP EWM
deployment
PAGE 37
A technical view of how DP DHL
integrates its SAP purchase-to-pay
solution with non-SAP financial and
order processing systems
PAGE 37
A technical look at how Clariant
automates quality inspection data
for stock release
PAGE 37
 6

Thought Leadership Sessions for executives and senior managers

Logistics and Supply Chain Management 2011 will offer senior supply chain managers and executives the opportunity to hear
from thought leaders and industry experts about the latest trends and best practices deployed by best-in-class supply chain
organizations. These sessions go beyond the technical issues and challenges and offer fresh ideas and perspectives to help drive
supply chain strategy, regardless of the composition of your system landscape.

How best-run businesses meet increasingly Making and keeping SAP relevant in your
dynamic and variable demand in a global organization: Tracking the changing role of IT in
marketplace: A journey toward supply chain your business
segmentation Chris Moose, Partner
Noha Tohamy, Vice President IBM Business Consulting Services
Supply Chain Research, Gartner
What your supply chain is trying to tell you:
A best practice look at sourcing and procurement Unlocking critical decision support data
technology, and where SAP fits in Chris Moose, Partner
Duncan Jones, Principle Analyst IBM Business Consulting Services
Forrester Research
The key to sustaining supply chain improvement
A model to align manufacturing and product for leaders
supply through active performance metrics Martin Rowan
Simon F. Jacobson, Research Director Senior Partner, Reveal
Other corporate management
A new six-step methodology to achieve supply
Getting on the right track fast, and with no further chain network optimization
investment Toby Brzoznowski
Martin Rowan, Senior Partner LLamasoft
Reveal
Sourcing and procurement benchmarks and best
Tools, tips and templates for conducting successful practices: Lessons from 300 companies
evaluations of your SAP project implementation, Lalitha Rajagopalan Director
upgrade and on-going initiatives Procurement Solutions
Doug Whittle
Whittle Consulting Group Best practices in manufacturing —
How do you measure up?
Achieving a culture of continuous improvement David Strothmann, Customer Value Network Director
through Centers of Excellence, communities of Manufacturing/Lean Enterprise
practice, user groups, and social networks SAP
Doug Whittle
Whittle Consulting Group Innovation as a reusable commodity
Joe Barkai, Practice Director, Product Lifecycle Strategies
IDC Manufacturing Insights

For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
 7

Keynote speakers

General Assembly • Wednesday, 13 April

Competing in the “Networked Normal”:
A pathway to growth through innovation and collaboration
As global market conditions show promise of shifting toward economic recovery, market leaders are increasingly
set apart from the pack by turning their focus toward business innovation and collaboration, past the hallmarks
of the traditional supply chain where products are reliably made, and rapidly moved. These leaders know that to
emerge stronger from the recession demands innovative ideas and processes, in turn, enabling dynamic, ever-
changing demand and supply network models, where speed and real-time collaboration between internal and
external partners, from idea to delivery, separate the winners from the losers.
Richard Campione
Senior Vice President Responding to the speed of change – whether driven from erratic or unforeseen customer demand, heightened
Suite Solution trade requirements, or competitive emerging markets – organizations require agility that demands simplicity,
Management where IT investments, instead of furthering the burden, free up resources and talent to capitalize on new oppor-
SAP tunities. Critical to drive future growth, is the way that organizations will leverage the networks outside their
immediate supply chain, as a way to harness fresh ideas, identify and respond to emerging opportunities swiftly,
capitalize on social media and tools, and deploy cross-industry best practices.

In this keynote address, SAP Executive Richard Campione will share how leading SAP customers of all sizes are
navigating this new business climate utilizing a blueprint of SAP solutions specifically designed to enable net-
work-wide collaboration across the partner community, to engage deeply with customers, and consumers, and
exploit social media channels, to unwire their enterprise, and deliver real-time analytics and insight to lines of
business personnel throughout the idea to delivery process.

SCM 2011 Keynote Address • Wednesday, 13 April

The new supply chain: Reinventing the idea-to-delivery process

2011 holds significant opportunity for those companies that invest in innovation during these uncertain times.
To be successful and to grab competitive advantage and market share, enterprises must continue to create more
responsive end-to-end supply chains; supplanting traditionally siloed sales, service, procurement, production,
storage and inventory practices, with an integrated idea-to-delivery process.

This keynote explains how SAP is supporting its customers to better manage the dynamic needs of the global
Richard Howells supply chain. It goes on to highlight newly available capabilities within SAP Supply Chain Management;
Vice President explaining how they fit into an overall solution footprint, enabling customers to take advantage of economic
Solution Management SCM opportunities going forward. This keynote will explain how companies can flexibly re-plan to help meet service
SAP targets, effectively collaborate with trading partners, confidently provide promise dates during the ordering pro-
cess, and better manage compliant logistics processes with supply chain execution solutions.

Finally, the keynote offers customers newly available deployment strategies and tools to accelerate their ROI
from these solutions – even in the presently unique market conditions – to support supply chain management
as an enabling solution toward process integration.

Stephan Kreipl
Head of Solution
Management
for Supply Chain Planning
and Collaboration
SAP

For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
 Jumpstart Day 8

Join us for Jumpstart Day — Tuesday, 12 April

Jumpstart Day offers you special three-hour sessions that enable you to:

„ Fortify your understanding of critical SAP technologies and solutions

„ Explore new trends and strategies
„ Enhance your learning experience at the main conference

By registering for Jumpstart Day, you can:

„ Attend any Jumpstart Day sessions of interest to you

„ Benefit from expert-led instruction, demos, guidelines, and dedicated
question-and-answer time
„ Receive exclusive Jumpstart Day take-home materials containing the slides
from all the day’s presentations
„ Participate in a networking lunch with other Jumpstart Day attendees

Jumpstart Day Sessions

Tuesday, 12 April

A beginner’s guide to SAP Supply Chain Management (SAP SCM) page 9

Why and how to implement SAP APO functionality for demand planning page 9

A beginner’s guide to SAP APO functionality for supply network planning page 10

A comprehensive guide to warehouse management functionality and inventory

page 10
management options from SAP
How to accomplish inventory replenishment with SAP: A business process
page 11
approach
Interactive workshop: Dynamic techniques to help business users embrace new
page 11
supply chain solutions and process initiatives
What every SAP customer needs to know about enterprise mobility and enabling
page 12
on-device strategies

A comprehensive guide to SAP Product Lifecycle Management (SAP PLM) page 12

How SAP Portfolio and Project Management can help support your company’s IT,
page 13
product innovation, and capital projects
Connecting the top floor to the shop floor: A comprehensive look at SAP solutions
page 13
for manufacturing

For more information about Jumpstart Day, visit www.scm2011.com/paris

Jumpstart Day continued on next page

For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
 Jumpstart Day 9

Jumpstart Day — Tuesday, 12 April

A beginner’s guide to SAP Supply Chain Why and how to implement SAP APO
Management (SAP SCM) functionality for demand planning

Whether you are considering an SAP Supply Chain Manage-
ment (SAP SCM) implementation, are in the middle of one,
or are planning to upgrade or expand your SAP SCM foot-
print, this three-hour session will help you understand the
full functionality and application history of SAP SCM — both
on its own and in relation to the SAP ERP features it supple-
ments. Get an overview of all five components of SAP SCM:
SAP Advanced Planning & Optimization (SAP APO), SAP Sup-
ply Network Collaboration (SAP SNC), SAP Forecasting and
Replenishment, SAP Event Management, and SAP Extended
Warehouse Management (SAP EWM). Examine the architec-
ture, technology landscape, dependencies, and requirements
needed to implement one, a few, or all of the SAP SCM
applications. Learn how to assess the costs and benefits of
implementing SAP SCM. Get steps to build the business and
technical criteria to help you prioritize which applications to
implement first, next, and last. Examine the requirements and
challenges of integrating SAP SCM with SAP ERP. Gain insight
into how to determine if, whether, and how to replace or
enhance existing SAP ERP functionality with SAP SCM.
Delve into key SAP APO functionality for demand planning to
improve forecast accuracy and adapt to changing customer
demand. Walk away with practical implementation tips that
will help you plan and execute a demand planning project.
Gain a solid understanding of demand planning functionality
for statistical forecasting and forecasting based on demand
history. Find out how to incorporate causal factors, such as
planned advertising spend and competitor activity. Under-
stand how to test forecast models, and consensus-based
planning. Learn how to address specific forecasting chal-
lenges, such as how to factor in seasonal versus promotional
demand cycles. Determine how to properly set up key data
structures that enable efficient forecast execution. Examine
the SAP landscape architecture and dependencies between
demand planning, SAP NetWeaver Business Warehouse (SAP
NetWeaver BW), and SAP ECC. Understand how your data
design will directly affect demand planning system perfor-
mance. Get tips to avoid common deployment pitfalls, such
as poor data integrity, over-configuration, and inadequate
planning area design.

For more information about Jumpstart Day, visit www.scm2011.com/paris

Jumpstart Day continued on next page

For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700

Jumpstart Day — Tuesday, 12 April
A beginner’s guide to SAP APO functionality for
supply network planning
This introductory session offers a comprehensive overview of
SAP APO functionality for supply network planning, as well as
expert recommendations for if, whether, and how to embark
on a supply network planning implementation project. See
demonstrations and explore the features, operation, and
data requirements of supply network planning. Get an over-
view of heuristics and optimization-based planning options,
capacity leveling functionality, capable-to-match (CTM) func-
tions, multilevel supply and demand matching features with
deployment, the transport load builder, the alert monitor for
exception management, safety stock planning features, and
vendor managed inventory (VMI) functionality. Understand
how supply network planning interacts with demand plan-
ning, global available-to-promise, and production planning
and detailed scheduling functionality. Explore requirements-
driven strategies for selecting the appropriate supply network
planning engine. Examine the technical infrastructure require-
ments — such as system landscape, hardware sizing, and
cross-system integration requirements — involved in imple-
menting supply network planning. Receive best practices to
prepare and train end users for working with supply network
planning.
For more information about Jumpstart Day, visit www.scm2011.com/paris
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Jumpstart Day 10
A comprehensive guide to warehouse
management functionality and inventory
management options from SAP
This special three-hour session provides a unique look into
SAP ERP functionality for inventory and warehouse manage-
ment (WM). Find out when it makes sense to use inventory
management to manage warehouse stock that may not war-
rant a full-blown WM implementation, and see when WM
functionality might be a better choice over inventory man-
agement. Dive into the many options available from SAP
— standard WM, SAP ERP warehouse management func-
tionality, task and resource management (TRM) and SAP
Extended Warehouse Management (SAP EWM), and grasp the
key functionalities of each release so that you can choose the
right tool to help you drive new efficiencies in your business.
Learn the best options to support stock placement strate-
gies, real-time monitoring of floor tasks and/or resources,
fixed and random bin replenishment, and picking strategies.
Fortify your knowledge of SAP options for supporting radio
frequency identification (RFID), and determine whether an
RF-enabled warehouse can provide real-time visibility that
improves productivity in small and large warehouses. Take a
walk through capabilities such as cross-docking, value added
services, yard management, labor management, dynamic
cycle counting, and more.
Jumpstart Day continued on next page

Jumpstart Day — Tuesday, 12 April
How to accomplish inventory replenishment
with SAP: A business process approach
This session will walk you through the various replenishment
scenarios that your SAP system supports as a way to meet
volatile consumer demand and ensure service levels are met.
Whether you are running SAP Advanced Planning & Opti-
mization (SAP APO), leveraging your core SAP ERP system,
SAP Supply Network Collaboration (SAP SNC), or using these
engines in combination, understand how to implement the
ideal scenario for your environment, or refine the choices you
have made to date. Get recommendations by industry for
the best choice scenario, and learn how to configure replen-
ishment with non-SAP partners. Examine implementation
scenarios, including vendor managed inventory (VMI) and
see how a vendor continuously and automatically replen-
ishes a trading partner’s inventory, streamlining collaborative
inventory and order fulfillment. Learn how SAP APO func-
tionality for demand planning and supply network planning
integrates with SAP ERP and vendor software via electronic
data interchange (EDI) to replenish stocks, generate purchase
orders, and enable truck load building. Grasp how customer
managed inventory (CMI) can benefit both supplier and cus-
tomer by reducing or eliminating returns, and stock outs.
Examine best fit scenarios for deploying responsive replen-
ishment, such as for achieving short-term planning goals.
Take home a matrix that maps business scenarios to SAP
functionality.
For more information about Jumpstart Day, visit www.scm2011.com/paris
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Jumpstart Day 11
Interactive workshop
Dynamic techniques to help business users
embrace new supply chain solutions and
process initiatives
New solution implementations, upgrades, and process initia-
tives have one thing in common — they all require a change
in the way business users do their jobs. This special three-
hour interactive workshop offers new approaches and tools
that can help your users adapt to these changes and fully
embrace and adopt your new solution or way of doing busi-
ness. Step through a proven assessment worksheet that offers
guidelines you can use to address, manage, and foster a cul-
ture of change, both individually and organizationally. Learn
how to build a formal change management program using
a seven-step roadmap that guides both management and
end users through the critical change process. Walk through
a series of 24 key questions that help you recognize where
your team is in the four-part cycle of organizational transition
— denial, resistance, exploration, or commitment. Examine
the right ways to make decisions about new functionality,
roles, responsibilities, and cross-functional team communica-
tion in order to gain the support of your business users. Gain
insight into how to keep stakeholders informed, engaged, or
involved throughout the project or process initiative life cycle.
Find out how to use a self-evaluation tool that will help you
communicate change more effectively to end users and to
the lines of business. Take home a customized personal com-
mitment sheet that outlines your next steps and a course
of action to transform you and your users from victims of
change to leaders of change.
Jumpstart Day continued on next page

Jumpstart Day — Tuesday, 12 April
What every SAP customer needs to know about
enterprise mobility and enabling on-device
strategies
Whether you have an existing enterprise mobility strategy
or you are looking to expand your key SAP processes on-
device, this comprehensive session will guide you through
the business and technology trends that are shaping mobility
initiatives in the SAP enterprise.
y Learn how to use mobility to identify opportunities for
driving value in your enterprise
y Find out how to best use mobility to free up your sales
force, employees, and customers to access and take
action on enterprise data any time and anywhere
y Understand what technology and solutions are available
from SAP and partner companies
y Compare and contrast the different types of mobility
solutions and how these solutions will benefit your SAP
CRM and SAP ERP applications
y Hear about the role tablet computers and smartphones
are playing in enterprises today and how demand for
these devices will shape mobility in the coming months
for your employees, partners, and customers
y Step through demos of how business dashboards,
approvals, alerts, and micro applications can enable
workers inside and outside the traditional walls of your
business
y Leave knowing how to start your own enterprise mobility
strategy with sample case studies and planning tools that
will help you avoid the pitfalls that can derail mobility
initiatives
For more information about Jumpstart Day, visit www.scm2011.com/paris
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Jumpstart Day 12
A comprehensive guide to SAP Product
Lifecycle Management (SAP PLM)
This special three-hour session offers the opportunity to eval-
uate SAP Product Lifecycle Management (SAP PLM) features,
operations, and usage scenarios, and provides a roadmap
showing what you can expect in the next release. Examine
current features to learn how to use SAP PLM to support the
following areas of your new product development life cycle:
managing specifications and recipes, bill of materials (BOMs),
product structures and product documentation, product
development for discrete and process-oriented manufac-
turing, engineering change management, computer-aided
design (CAD) integration, quality management, compliance,
portfolio and project management, and using the enhanced
navigation functionality and a user interface optimized for
product development. Gain insight into the latest release of
the SAP Portfolio and Project Management toolset (version
5.0). Review the roadmap for SAP PLM, including the latest
release of SAP PLM 7.01 with its new functions for change
management, workflow, and handover to manufacturing
of product development data, and the functions in devel-
opment for the next release to support your organizational
needs (including functionality for process-oriented and dis-
crete industries.)
Jumpstart Day continued on next page

Jumpstart Day — Tuesday, 12 April
How SAP Portfolio and Project Management
can help support your company’s IT, product
innovation, and capital projects
This special session offers an in-depth introduction to SAP
Portfolio and Project Management, a part of the SAP Prod-
uct Lifecycle Management (SAP PLM) suite of products. This
session is designed to help you structure your portfolio, and
score, compare, and prioritize projects (and track their prog-
ress). Find out how to leverage SAP Portfolio and Project
Management to support three primary scenarios: IT sup-
port and technology projects, product innovation projects,
and capital projects. Learn how to use SAP Portfolio and Proj-
ect Management to support the key drivers for each of the
three different ways to plan and track project costs, resources,
and progress. See how to use the information in dashboards
and reports to make better decisions; and view the new
capabilities available with SAP’s latest release. Understand
the landscape dependencies, and implementation options.
Whether it is managing data migration for an upgrade,
tracking your unique process to launch new products, or
managing capital projects, this session will help ensure that
you are squeezing out all of the functionality you can to sup-
port your projects.
For more information about Jumpstart Day, visit www.scm2011.com/paris
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Jumpstart Day 13
Connecting the top floor to the shop floor:
A comprehensive look at SAP solutions for
manufacturing
Examine the SAP solutions for manufacturing available for
process and discrete manufacturers. See how to map SAP
functionality for manufacturing to your shop floor and pro-
duction planning, execution, maintenance, quality, and
environmental, health, and safety requirements. Explore in
detail the features, functions, and deployment scenarios for
plant maintenance, SAP Manufacturing Integration and Intel-
ligence (SAP MII), and SAP Manufacturing Execution. Learn
how to determine the optimum mix of SAP applications
and SAP partner applications to support your manufactur-
ing environment. Examine the solutions and action steps
required to put you on the path to the “perfect plant.” Bolster
your knowledge of ISA-95, the international standard for inte-
grating manufacturing and ERP systems, and find out why
and how it is critical for companies seeking to improve manu-
facturing processes. Understand the complexity and value of
connecting the “top floor to the shop floor.” Evaluate SAP MII
as a way to pull data from disparate systems for a single view
of the truth. Step through demos that highlight key features
of SAP Manufacturing Execution and help you determine if
it is a good fit for your discrete manufacturing needs. Get a
sneak peek into SAP’s planned roadmaps and innovations for
its product portfolio of manufacturing solutions.
 Track 1
Vision and leadership: Excellence,
innovation
How best-run businesses meet
increasingly dynamic and variable
demand in a global marketplace:
A journey toward supply chain
segmentation
Viewing your supply chain as a monolith is no
longer viable, or reasonable, and practices that
have proven to engender a competitive advan-
tage in the past now require more stealth-like
precision and responsiveness. While some
products, suppliers, and customers require
agility, others need efficiency, and still others
require immediacy. This presentation offers
a proven platform designed to distinguish
among these demands so that you readily
understand, optimize, focus, and deliver in
response to the primary goal of each product
or service supply chain. Understand segmenta-
tion as a multi-phase journey that enables the
dynamic allocation of cost to critical business
decisions. Examine how to model segmenta-
tion, including a cross-functional assessment
designed to align incentives. and targets. See
how to cluster demand streams to value chains
based upon sound metrics and governance.
Walk through segmentation models that differ-
ent industries and organizations have initiated,
and gain insights on how to structure this
framework within your supply chain network.
Getting on the right track fast, and
with no further investment
Achieving the promised competitive edge
and return on your SAP investment can be
like painting a moving train while it’s gaining
speed. It’s a constant battle of trying to contin-
uously catch up to ever-advancing technology.
This session will help supply chain leaders —
who have too many choices and too little time
— gain a fresh perspective on how to leverage
SAP to support organizational goals. Find out
how to leverage your SAP system to support
process integration while using your existing
technology. Explore proven best practices to
get your supply chain on the right track and
in perfect alignment for future growth, start-
ing with a self-assessment that will help you
to define your supply chain’s maturity. This
10,000-foot view also provides the first step in
a five-point roadmap that will help to ensure
continual innovation and improvement.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
14
A new six-step methodology to
achieve supply chain network
optimization
What if product packaging is done in China
instead of the United States? What are the real
total-cost ramifications to ship ocean instead of
air? What if production is consolidated to one
facility instead of three? How does centralized
distribution compare to regional? Grasp a new
Tools, tips, and templates for
and exciting methodology that is designed to
help you achieve a best-in-class supply chain
conducting successful evaluations
network, based upon your key enterprise finan- of your SAP project implementation,
cial and operational data. Find out how your upgrade, and on-going initiatives
peers are determining winning supply chain A critical-but-often-overlooked component of
strategies, starting with defining the type and large SAP project initiatives is the end (post-
granularity of data needed to create effec- mortem) evaluation, in which the project team
tive analytical models. See how simulations gathers data to determine how to improve and
are structured based upon your supply chain be even more successful in future phases of its
variables, and organized by category for com- current project, new implementations, as well
parison, including manufacturing footprint, as upgrades. This session will provide you with
stocking and distribution, transportation, trade specific tools, templates, and guidelines to
regulations, and more. Understand how the conduct useful, effective project evaluations,
tools that accompany this methodology enable incorporating both quantitative and qualita-
end-to-end supply chain analysis, trading off tive methods. Get applicable tips to determine
countless variables to identify the optimal which stakeholders to include in the feedback
structural design for your global supply chain process, when to include them, and learn prac-
network to achieve the lowest total costs. tical ways to increase their participation to
ensure you have the information needed for
Making and keeping SAP relevant continuous improvement. Find out how to
facilitate and organize the data collection and
in your organization: Tracking the
feedback process, including ways to follow up
changing role of IT in your business with participants who have provided input, to
Does your IT department consider SAP as a ensure the most important recommendations
“transaction” engine? Do you lack organiza- are carried through.
tional support for your necessary SAP initiatives?
Can you link your SAP investment with your
company’s strategic goals? This session will
show you how to align your SAP portfolio with
your company’s objectives. Understand the
evolving role of IT as a strategic business con-
tributor to the continued improvement and
success of the end-to-end supply chain. See
how IT is incorporating the latest consumer
technologies and trends, such as the use of
integrated mobile applications, collaboration
sources, and cloud computing (to name a few)
with the business user’s expectations. Measure
your organization’s readiness with self-evalua-
tion against a “Technology Maturity” scale, and
identify actions that can enable an increase
on your organization’s IT return on investment
(ROI), leveraging SAP technologies as a way to
move up the maturity chain.
Track 1 continued on next page
 Track 1: Vision and leadership: Excellence, innovation
Case study
A look at how Arla Foods
managed its integrated SCM
upgrade as a project enabler, with
outsourcing partners
Understand the drivers behind the Arla Foods
upgrade strategy, as a project enabler to acti-
vate company-wide improvement initiatives.
Learn how Arla evaluated which activities are
most suitable to outsourcing based upon a
risk profile that ranks, and enables a com-
parison of criteria, such as: customer service
targets, anticipated level of internal disrup-
tion, user competence, and more. See how the
company structured a three-way partnership
to launch one of these major projects, an SAP
Advanced Planning & Optimization (SAP APO)
implementation, as a way to create the optimal
production resource utilization process. Gain
insight as to how Arla managed and structured
subcontracting partnerships for the functional,
technical, and hardware integration, in ways
that would reduce downtime, mitigate risk,
and yet still be agile when partnership depen-
dencies caused plans to change. Understand
the challenge Arla faced to ensure cross-func-
tional analytics were not compromised during
the upgrade. Gain post-mortem tips for the
ways Arla devised ongoing end-user support.
Achieving a culture of continuous
improvement through Centers of
Excellence, communities of
practice, user groups, and social
networks
What do you need to put into place to keep
your key SAP stakeholders engaged and sup-
ported — from executives to your end users?
See how other high-performing organizations
are reducing total cost of ownership in their
SAP investment, and increasing their return on
investment by taking the concept of continu-
ous improvement and applying it to current
social and technological trends. Examine the
model of social networks that is already prev-
alent today and apply these same principles
and practices to your SAP environment. Get
guidelines and a process for leading a group
through identification and agreement on a
continuous improvement vision and strategy
that provides ongoing SAP growth, execu-
tive leadership, and end user competency. See
how to create formal networks, such as senior
governance groups, super user groups, and
Centers of Excellence and others that will help
to keep your critical stakeholder groups con-
nected and engaged.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
What your supply chain is trying to
tell you: Unlocking critical decision
support data
Understand the role of reliable analytics as a
competitive weapon and your greatest asset.
For the technical architect and business owner
alike, this session will show you how to mine
your existing SAP solutions from a data archi-
tecture perspective to unlock and drive the
insight your business initiatives need to contin-
ually improve. Understand key SAP ERP-based
data elements (price, characteristics, customer
number, etc.) and database tables that provide
the foundation for improvement. See how to
chart key business measures, such as key per-
formance indicators (KPIs) to SAP data elements.
See real-life examples from field experience of
companies who are using analytics to drive a
differentiated business result, including how to
financially justify the investment in improved
analytics capabilities. Understand the latest
SAP solutions that support enhanced analytics,
as part of the SAP Business Suite, and enhance-
ment options.
How sustainability practices
enable the supply chain
stakeholder as a responsive
business partner
Gain insights on how to support market
demands for more responsible business and
operational practices, leveraging the SAP tool-
set to effectively manage information related
to sustainability. Understand how your peers
are optimizing sustainability practices as a stra-
tegic platform that has benefits beyond typical
inventory and service cost controls, extending
to the end-to-end supply chain stakeholder.
Look at some of the key performance indica-
tors (KPIs) that drive continual sustainability
improvements, and map how SAP applications
serve to support those initiatives. See how to
effectively collect relevant data within your
global supply base through SAP Supplier Rela-
tionship Management (SAP SRM) capabilities.
Examine a new SAP concept designed to uti-
lize Web 2.0, and social networking concepts to
enable sustainable supplier management for
supply chain data collection and assess. Look
at tools to support ongoing supply chain opti-
mization as a way to reduce waste and increase
supply chain efficiencies.
15
Are you ready to mobilize your SAP
projects?
Whether your interest is to bring more mobil-
ity to the warehouse floor to streamline picking
and putaway operations, or on the shop floor
to monitor events in real time — this ses-
sion will help you assess your readiness to
go mobile. Get a step-by-step methodology,
derived from numerous mobile deployment
projects, to help you evaluate your business
needs, and compare them to available SAP and
related technologies so that you can determine
if your next best strategy to gain a competitive
advantage includes mobile solutions. Learn
how mobility projects differ from other SAP
projects you have implemented. Understand
SAP NetWeaver mobility functionality, typically
used in off-line data collection (field sales and
service, plant maintenance equipment repair,
or yard management facilities). Get advice on
business processes and function key mapping
to support an optimal blueprint design for your
environment, along with a hardware analysis.
Find training tips that help to foster user adop-
tion. Take away real-world lessons learned,
including roll-out scenarios, and scoping real-
istic expectations.
Align production processes with
your supply chain to create
stability and achieve tangible
value
Learn how to take advantage of standard SAP
tools and reports that support the alignment
of production activities with your end-to-end
supply chain, and ensure optimal performance.
Leverage SAP ERP out-of-the-box tools and
reports for stock analysis and to monitor sup-
ply chain exceptions. You have them, you’ve
paid for them, now use them! See how, by
extracting value from their SAP ERP software,
your counterparts ensure that supply chain
exceptions are reported at shorter intervals,
making problems easier to address. Drill down
into standard analytic reports that reflect
the historic results of process and exception
actions to identify inventory that is fast mov-
ing, slow moving, or dead. Learn how SAP
supports the setting and monitoring of key
performance indicators (KPIs) as a way to mea-
sure improvements at an organizational and
individual level.
Track 1 continued on next page
 Track 1: Vision and leadership: Excellence, innovation
The key to sustaining supply chain
improvement for leaders
See the ways in which successful supply
chains are achieving measurable results, con-
necting operations to business in near real
time. See real-life examples of how executive
leadership is staying on top of operational
milestones visually, and based upon precon-
figured benchmarks that enable daily updates
for forecasting accuracy, inventory counts, pro-
curement spend, capacity notification, and
more. Understand why and how process inte-
gration helps to build organizational change
using a dashboard that is based upon mutu-
ally determined integrated key performance
indicators, and where tactical key performance
indicators are aligned with strategic key per-
formance indicators. Look at how performance
and exception monitoring displays are scaled
for handheld devices and telephones to ensure
all supply chain stakeholders are connected,
updated, and informed. See a demo that shows
how to link KPIs by process, illustrating the
actual to projected measures.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
A model to align manufacturing
and product supply through active
performance metrics
This session introduces manufacturing as a
critical component of the Demand Driven
Value Network (DDVN), a model designed to
profitably meet customer demand in a predict-
able and repeatable fashion through ongoing
performance measurement. Understand the
impact caused by the inability to connect and
contextualize manufacturing’s performance
with that of the supply chain. Grasp how the
habit of isolating functional metrics obscures
the reward of enabling the right end-to-end
value network behavior. Learn research-based
conclusions for identifying the right perfor-
mance metrics that align manufacturing and
product supply, engender organizational
ownership (by role), and build measurement
aptitude. Examine the technology options that
best-run businesses are using to digitally track
manufacturing and supply chain performance
against overall business and business objec-
tives. Gain tips to ensure executive buy-in for
initiating DDVN, and sustaining improvement
practices.
Innovation as a reusable
commodity
In the race to market, too often product organi-
zations readily forgo intellectual property that
is already in hand and available — such as tech-
nology, product data, market intelligence, and
inventory — choosing innovation over reuse.
Grasp how successful engineering organiza-
tions foster sustained and efficient innovation
that supports a greater long-term and strategic
vision. See how to establish a logical frame-
work where product-related decision-making,
standing upon a solid governance policy, can
harmonize innovation activities, rationalize
innovation versus reuse, and weigh cost versus
durability and time to market, and understand
the repercussions of these decisions up and
down the supply chain. Walk through exam-
ples of how engineering organizations capture
reuse opportunities, improve knowledge shar-
ing, and accelerate time to market.
16
How the SAP BusinessObjects
portfolio can help to measure,
improve, and mitigate supply
chain risk and supplier
performance
Evaluate SAP BusinessObjects enterprise
performance management solutions for opera-
tions as a portfolio to help reduce cost, mitigate
risks, optimize working capital, increase operat-
ing margins, and achieve customer satisfaction
by taking a measurement-driven approach to
supply chain improvement. Understand how
SAP BusinessObjects solutions enable action-
able insights beyond finance to address critical
requirements for business users across key sup-
ply chain and procurement processes. Examine
SAP Supply Chain Performance Management
and SAP BusinessObjects Spend Performance
Management as tools to help translate goals
into measurable targets leveraging key per-
formance indicators (KPIs) throughout your
organization to drive optimal performance.
Look at the different “impact” and “what-if”
analysis that can be applied to your environ-
ment to simulate potential improvements
designed to help meet top-line objectives. See
how integrated data management can improve
data reliability and supplier performance by
revealing the causes of supplier disruption and
bottlenecks, while anticipating the risks, trad-
eoffs, and dependencies along operational and
financial lines of your business.
 Track 2
Order-to-cash: Processing, integration
Generate cost savings from
supplier invoices:
A comprehensive technique to
improve your purchase-to-pay
platform
Examine the SAP Invoice Management appli-
cation by Open Text, a solution extension
that is integrated with SAP ERP and the SAP
NetWeaver platform, designed to streamline
accounts payable (AP) operations across and
beyond your network, enabling real-time visi-
bility into your costs, and supplier performance.
Learn how to establish a baseline for measured
improvement using value stream mapping for
your entire purchase-to-pay process. Examine
a return-on-investment (ROI) calculator that
will help you further optimize your invoice
management. Learn how to properly configure
user roles to improve visibility and stream-
line invoice exception management. Look at
the automatic triggers that SAP invoice man-
agement functionality issues to ensure proper
workflow for exceptions, approvals, and sup-
plier evaluations. See how to generate business
intelligence from your supplier invoices to use
as decision support for your buyers, financial,
and sourcing teams.
Everything you need to know
about integrating financial, sales
and distribution, and materials
management activities in your SAP
system
Eliminate internal strife when determining who
is responsible for reconciliation. Find out how
to properly integrate and synchronize SAP ERP
functionality for financial (FI), sales and distri-
bution (SD), and materials management (MM).
Gain insights into how to ensure clean post-
ings in the general ledger (FI-GL). Learn how
material movements impact these postings
and how to take proper ownership to ensure
that they work as desired. Examine which fields
drive the FI postings made by SD and MM
transactions, and the key tables in this config-
uration. Understand how the three key sources
of material movement postings — sales order
deliveries, purchasing goods receipts, and
plant material movements — all impact FI-GL
and find out how to control these postings by
automatic assignments. Take home useful lists
of SAP documentation relating to SD, MM, and
FI integration, a configuration checklist, and
supplementary magazine articles.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
17
The art and science of variant
configuration: A comprehensive
look at what you need to get
started
When you need to support highly-customized
and/or complex products, SAP functional-
ity for variant configuration is an extremely
useful tool. Whether you are in a make-to-
stock or make-to-order, repetitive or discrete An in-depth look at three reporting
manufacturing environment; whether your options for detailed invoice
product complexity is high or low, high vol- management, tracking, and
ume or produced in small lots, the power of
intelligence
variant configuration is an optimal way to
Gain real-life insights from recent deploy-
handle complex and large data models. Step
ments, as to the different levels of reporting
through a practical approach to build a vari-
granularity you can achieve using SAP Invoice
ant configuration model. Examine the different
Management by Open Text, a solution exten-
modeling scenarios, compare advantages and
sion integrated with SAP ERP, and based upon
limitations, and see how these options can
the SAP NetWeaver platform. Examine the (1):
impact sales orders, purchase orders and pro-
accounts payable cockpit, a set of reports that
duction/process orders (through bill of material
enable a daily tracking of open invoices, orga-
and routing configuration). Learn the different
nized by varying and detailed sorting criteria,
types of object dependencies needed to build
exception, due date, purchase order and more.
your logic and learn to set up configuration
Look at option (2): the vendor cockpit, a set of
profiles. See how to manage variant configura-
reports designed for a weekly follow-up of ven-
tion models via Application Link Enabling (ALE)
dors by buyers (and/or sourcing managers), for
(to “transport” master data), and understand
invoices due, and see how to customize the
the workings of variant tables and variant
settings so the cockpit can optimally serve as
pricing.
a decision support tool when choosing a sup-
plier — by past performance, discount history,
A best practice approach to exceptions, and more. Look at option (3): man-
improve the order-to-ship process agement dashboard, a set of reports that show
using GATP functionality in a monthly and annual follow-up of the invoice
SAP APO processing evolution, with definable process
Find out how to leverage global available-to- performance indicators that show a year-
promise (GATP) functionality in SAP Advanced to-date comparison of the average invoice
Planning & Optimization (SAP APO) to improve processing cost.
visibility into logistics processes and optimally
manage supply constraints during sales order
processing. Gain insights from a best prac-
tice solution recently implemented for the
consumer goods industry that includes a cus-
tomized interface between SAP APO GATP
functionality and SAP ERP; integrating sales
order confirmation and customer-specific vari-
ables to determine lot size optimization for
multi- and inter-modal transportation. Under-
stand how to use GATP to automatically round
order quantities from the most granular to
the most aggregate unit of measures, such
as material stocked by item, case, pallet, and
more. See how GATP logic enables easier and
more effective material handling, and stream-
lines the order-to-ship process.
Track 2 continued on next page
 Track 3
Plan-to-make: Forecasting, planning,
scheduling
Case study
How Hollister simultaneously
minimized inventory costs and
stabilized service levels using two
little known, but effective, tools
Understand Hollister’s methodology, imple-
mented to fulfill a corporate strategic initiative
toward inventory reduction, leveraging SAP ECC
functionality for materials requirements plan-
ning (MRP) monitor as a way to classify materials
for optimal segmentation of inventory types.
Examine the differentiating data parameters
that were established for sorting, such as inven-
tory based upon value, demand inconsistency,
lot sizes, replenishment scenarios and more.
See how Hollister used an SAP ERP add-on tool,
the inventory cockpit in SAP ECC 6.0, for analytic
modeling (in real time), dashboard presenta-
tion, and reporting. See a demo that shows how
to read and transfer data between SAP tables to
custom tables in MRP monitor, and see how to
execute inventory segmentation at the SKU and
group levels. Find out how the inventory cock-
pit then provides recommendations to optimize
inventory in real time — selecting, slicing, and
dicing data. Look at the key performance indi-
cators (KPIs) that are built into the dashboard ,
enabling Hollister to compare and breakdown
information by material plant, type, size, and
other chosen parameters.
Should you, could you, and how
would you deploy the SAP APO
PP/DS optimizer
Look at an underused, but valuable tool — the
detailed scheduling (DS) optimizer, a part of
SAP Advanced Planning & Optimization (SAP
APO) production planning and detailed sched-
uling (PP/DS), and available in all versions of
SAP APO. Find out why and how the optimizer
can help you create a production plan faster,
more accurately, and with more constraints
and variables than is possible with other plan-
ning tools, or in SAP ERP. See how to leverage
the optimizer to create the best sequence of
orders using setup matrix functionality, to help
avoid costly production delays. Learn how to
prioritize production orders based upon sales
— instead of forecast. See how to conduct
what-if scenarios from an online option that
enables the optimizer to calculate scenarios
from the detailed planning board. Understand
when it is best to use the optimizer, with deci-
sion support techniques to help you enable
master data for optimization, and apply the
optimizer to the best fit scenario.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
18
Leverage differentiated production
planning scenarios with SAP APO
Gain a best practice approach to use SAP
Advanced Planning & Optimization (SAP APO)
supply network planning (SNP) and produc-
tion planning/detailed scheduling (PP/DS)
functionality to handle differentiated planning
scenarios. Learn how to expand basic planning-
against forecast models to include the analysis A best practice approach to sales
of multiple demand sources and constraints,
and operations planning
and see how this can help you achieve more
effective inventory and production planning. leveraging SAP APO and
Determine when it can be effective to execute SAP NetWeaver BW
a production plan according to reorder points Do you have a clear process that helps you to
as a means to increase delivery performance. validate production capacities, and gain the
Learn how to reduce inventory by forecast- insight you need to reconcile the actual sales
ing future production capacity while existing plan against your financial budget? How can
orders are being manufactured. Understand you commit to demand and ensure supply
how to use a supply network planning book to constraints are known at the time the plan is
build your cyclical production plan, based on generated? Find out how to implement a sales
sales history and batch-size data. Step through and operations process (S&OP) that enables
an example that shows you how to achieve a you to respond proactively to planning excep-
lean production schedule for fixed-cycle prod- tions leveraging SAP APO demand planning
ucts by using SNP, and see how these orders (DP) functionality. See how to create an uncon-
can be sequenced together using the PP/DS straint and constraint forecast that accounts
functionality for block planning. Take home for slow moving items, customer priorities, and
a matrix that shows you how to reduce pro- seasonal influences. Learn how SAP APO sup-
duction costs by mapping product types to ply network planning (SNP) functionality can
production principles. be used to generate production capacity over-
views, and evaluate material availability. See
Proven practices (in standard SAP) how to use SNP advanced simulation func-
tionality for generating scenarios that support
that are guaranteed to reduce
critical S&OP decision-making. Understand the
inventory averages dependencies between an SAP NetWeaver
Make the leap from being a good company Business Warehouse (SAP NetWeaver BW)
— that’s able to sustain high customer ser- setup and your DP implementation. See how
vice levels by ensuring extra inventory is on SAP APO, combined with SAP NetWeaver
hand to fulfill orders — to a great company, BW analytics can shave time off of executive
which is able to exceed customer service lev- meetings with decision-supporting key perfor-
els while reducing inventory. Learn to balance mance indicator (KPI) reporting.
these competing forces by taking charge of
your SAP master data settings in order to suc-
cessfully manipulate the rules that govern this
balance. Leveraging standard SAP integrated
service-level monitors, reports, and SAP ERP
functionality for materials requirements plan-
ning (MRP), gain a practical way to manage
and measure lead times against inventory.
Obtain ideas for using SAP solutions to extend
your supply chain, put product information at
your customers’ fingertips, and consequently
drive and sustain increased service levels.
Track 3 continued on next page
 Track 3: Plan-to-make: Forecasting, planning, scheduling
Insider discussion forum
SAP APO functionality for demand
planning
If you have already implemented SAP APO
functionality for demand planning or are
assessing its viability as your primary forecast-
ing tool, this forum is your chance to engage
with others who have “been there, done that.”
Hear how your counterparts are leveraging the
different demand planning forecast models to
support specific scenarios. Gather implemen-
tation tips and learn how others are offsetting
system performance risks. Share change man-
agement ideas on how a demand planning
implementation can affect your entire supply
chain. Discuss centralized versus decentralized
planning structures and get project manage-
ment best practices to ensure your deployment
is on target.
Insider discussion forum
Supply network planning with
SAP APO: Best practices and hard-
learned lessons
Hear how your peers at other companies deter-
mine which SAP APO planning engine to use for
supply network planning and to manage lean
and tight material constraints. Gain insights
and valuable tips that will help you better
leverage SAP functionality for supply network
planning (SNP) and to reach your production
goals. Discover how your peers optimize their
SAP set-up for supply network planning. Look
at the tradeoffs, and benefits of different plan-
ning engines — heuristics, capable-to-match,
and optimizer. Exchange ideas and leave this
forum with tips for leveraging your SAP system
to streamline the flow of goods through your
supply network.
Tips and techniques to set up a
statistical forecast model cockpit
Improve forecasting accuracy by learning how
to leverage the SAP Advanced Planning &
Optimization (APO) demand planning book to
develop your own statistical model best fitting
process. See how to assign characteristic com-
binations and build a statistical model cockpit
that includes demand signals, such as season-
ality, consensus, history, causal factors, and
more. Understand the limitations of the “best
fit” model offered by SAP APO demand plan-
ning functionality, and see how the use of a
few simple macros, combined with one user
exit (with less than 10 lines of ABAP™), enables
the demand planner to make effective deci-
sions on model selections that truly fit your
business conditions. Understand the value of
using a statistical forecast baseline to create
efficiency by minimizing the number of man-
ual adjustments.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Case study
A look inside Fonterra’s new global
sourcing strategy utilizing SAP for
product planning and capacity
scheduling
See how Fonterra — the leading New Zea-
land based dairy cooperative — reinvented its
planning processes to support a new global
sourcing strategy. Although Fonterra had years
ago implemented SAP Advanced Planning and
Optimization, user adoption was slow and many
planners worked from individual spreadsheets,
resulting in poor data integrity and undepend-
able demand plan and production plan. Then
Fonterra modified its previous overnight batch
process by leveraging SAP Supply Network
Planning (SNP) and SCM 5.0 Capable-to-Match
(CTM) functionality to deliver planning results
based on specific material groups. Learn how
Fonterra leverages SNP planning books to pro-
vide a reliable stock projection report, based on
a modified CTM planning run to effectively net
off customer demand with available supplies.
See how Fonterra, in conjunction with SAP
Production Planning and Detailed Schedul-
ing (PP/DS), leverages CTM to create, prioritize,
and manage its fulfillment strategy, bridging
the integration between planning and execu-
tion. Examine how Fonterra manages first in,
first out (FIFO) product planning based on shelf
life considerations. View a demo showing how
Fonterra uses the Alert Monitor to manage
short fall demand, product interchangeability
and product-location substitutions.
Capture critical analytics using LIS
for inventory optimization
This session provides best practices to lever-
age SAP ERP logistics information system (LIS),
a standard SAP analytic tool to optimize inven-
tory. See how the LIS drill-down capabilities
offer visual presentation of real-time process
performance measures to help you make
sound inventory-level decisions. Learn how
to add new key figures to redirect the analysis
that guides changes to your inventory manage-
ment strategy. Get expert recommendations
for interpreting the analytic graphics avail-
able with this tool, including comparisons and
dual classification, and see how to confirm the
reliability of your results by cross-referencing
them against master data rules. Examine ways
to obtain an integrated view of procurement
and inventory management by navigating
from the LIS into other analytic areas, such as
the purchasing information system. Walk away
with a roadmap to navigate from this single
process performance screen into other areas of
your SAP solution environment that offer valu-
able insights for inventory analysis.
19
Case study
How Colgate-Palmolive sizes
consumer goods inventory buffers
by leveraging SAP ERP data
Colgate-Palmolive was looking for opportuni-
ties to improve customer service levels while
optimizing working capital. Find out how Col-
gate was able to exploit the unique demand
characteristics of its product classifications, to
automatically calculate optimum inventory lev-
els and achieve improved service level targets.
Understand how Colgate deployed an add-on
module, integrated with their SAP ERP environ-
ment, to analyze demand variability and help
identify optimal inventory trade-offs and safety
stock levels for each SKU/L to create a best
possible inventory mix. Trace the parameters
that were fed back into SAP for enforcement.
Identify how the unique demand character-
istics of each item can be exploited to create
high service levels with less inventory. See
how to buffer against supply chain demand
variability with optimized inventory “shock
absorbers”. Understand how Colgate hit the
target through improved data management,
accurate demand planning, and a centralized
control environment enabled better visibil-
ity of flows and inventory management and
laid the foundations for a global supply chain
transformation.
A new SAP offering to manage
(and change) your demand and
supply plan, quickly and
responsively
Examine SAP’s recently announced solution
extension, the SAP Supply Chain Response
Management application by ICON-SCM 10.1,
designed to help enable best-run businesses
to nimbly adapt demand and supply plans to
dynamic market and business conditions. See
how the solution enables what-if analysis and
last-minute adjustments to the demand and
supply plan, especially supporting responsive
planning for the discrete industries, where
the need to quickly coordinate supplies of
component parts with suppliers and contract
manufacturers is critical to success. View a
demo of a what-if analysis to evaluate potential
responses to demand and supply variability.
See how this can be applied to a multi-tier
situation, considering relevant inventory and
capacity information from contract manufac-
turers and suppliers. Get a peek into what early
adaptors have to say about their deployment
experience.
Track 3 continued on next page
 Track 3: Plan-to-make: Forecasting, planning, scheduling
Tips and techniques to optimize
standard SAP functionality for sales
and operations planning
Examine a little-known solution that — if
properly configured using standard SAP ERP
functionality — can provide the visibility, flex-
ibility, and functional integration to support
a comprehensive sales and operations plan-
ning solution. Understand how to leverage
SAP ERP to create planning hierarchies, and
flexible planning structures that align the sales
forecast with financial and profitability budget-
ing, and rough cut capacity planning before
dropping the plan into demand management.
See how easy it is to adjust sales forecasts
while maintaining events and promotions that
have a direct impact on sales and operations.
Learn how different manufacturing strategies
— from sales and operations planning, to
future stabilize production capacity leveling
and scheduling requirements — are tuned to
the demand plan. See how stable production
strategies can reduce the fluctuations in the
purchasing plan.
Advanced techniques to master
supply network planning
Get tips and techniques to ensure you are
getting the most from your supply network
planning (SNP) optimizer engine as a means
to determine capacity constraints for produc-
tion scheduling, transportation, storage, and
handling resources. Understand how to man-
age master data configuration options and
get tips on how to mitigate performance and
sizing challenges. Walk through different plan-
ning scenarios using SAP cost determination
and capacity planning functionality. See how
input and result logs are used to better analyze
the planning outcome. Based upon average
daily sales or automatic cost calculation, walk
through different cost-based optimization
models, and get tips to calculate relative costs.
See how to sort products to incorporate busi-
ness rules for product groups, average daily
sales, and sorting priority. Gain an understand-
ing on how optimizer can now respect quota
arrangements.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Case study
How Repsol modelled an SAP APO
SNP optimizer scenario to manage
constraints and streamline the flow
of goods through its distribution
network
See how Repsol, a global oil and gas company,
modelled an SAP Advanced Planning & Opti-
mization (SCM APO) supply network planning
(SNP) scenario, as a proof-of-concept, designed
to manage its logistics network at the bucket
level, (such as day, week, or month). Exam-
ine how Repsol worked with the optimizer
formulas to support procurement, material
handling, and production, so that stock and
warehouse capacities (for example) could be
translated to math concepts as variables or
measurable constraints. Gain insights as to
how Repsol managed data queries to ensure
the most important products are filtered as
priority, enabling different “what-if” scenario
analysis. Learn about the critical master data
fields used in SAP APO SNP optimization. Grasp
the challenges Repsol faced, and get tips to
model costs based upon different criteria, such
as: product storage, non-delivery, safety stock
planning, and other complex values.
A comprehensive and up-to-date
guide to the latest production
planning and detailed scheduling
functionality from SAP
Understand the latest production planning
and detailed scheduling (PP/DS) functional-
ity contained within SAP Advanced Planning &
Optimization (SAP APO). Learn how to use new
scheduling features to maximize resource utili-
zation and minimize production delays while
meeting customer demands. See how to cre-
ate both medium- and short-term production
plans. See how your peers are utilizing the
latest features, such as resource networks, mod-
eling and planning with task restrictions, and
characteristics-based cross-location planning.
Get industry specific insights as to how PP/
DS can support your unique environment. See
how to ease master data creation by properly
integrating PP/DS functionality with material
requirements planning.
20
Evaluate the best demand and
supply network planning methods
to support your business
requirements
Whether you’re new to SAP Advanced Plan-
ning & Optimization (SAP APO), considering
an upgrade or expanded usage, or want to
fortify your understanding of SAP APO as a
planning and scheduling engine, this session
helps you map your business requirements to
the right functionality. Understand the strategy
for SAP SCM 7.0 and enhancement packages
as foundation for SAP APO. Evaluate the statis-
tical demand planning methods, and find out
how time series, causal, or judgmental meth-
ods might support your creation of demand
forecast. Assess three supply network plan-
ning methods — optimization, heuristic, and
capable-to-match (CTM) — and understand
the benefits and tradeoffs of each when it
comes to modeling a supply network that
can fulfill estimated sales volumes. Determine
whether the optimizer tool could help you cre-
ate cost-effective purchasing, production, and
distribution plans. Learn the best ways to set
up safety stock levels and lot sizes and to cal-
culate setup times.
Better predict inventory
improvement levels in your supply
chain
How do you improve inventory targets across
the supply chain at a time of increased prod-
uct and supply chain complexity? Evaluate SAP
Enterprise Inventory Optimization by Smart-
Ops as a tool to help you successfully drive
planning and replenishment to ensure the
right level of products, parts, components, and
intermediates are at the right locations at the
right time. See a demo on how SAP Enterprise
Inventory Optimization simulates different
inventory scenario analyses to understand how
stock levels are impacted by reduced lead-time
variability and increased or decreased service
levels. Review customer stories and see how
your peers have achieved success in improved
service levels while keeping inventory in check.
Look at SAP Enterprise Inventory Optimization
as a tool that can help inform your decision
making by providing a more accurate and
timely picture of inventory control costs.
Track 3 continued on next page
 Track 3: Plan-to-make: Forecasting, planning, scheduling
How to drive continuous
improvement, and profitably
balance supply and demand
Learn how to more effectively collaborate
with customers to ensure a high level of on-
shelf product availability, and with suppliers to
more effectively manage inventory. Examine
the functionality that SAP offers, with indus-
try examples to support collaborative demand
and supply planning as a way to drive perfor-
mance and continuous improvement, manage
resources, reduce costs, and respond to market
dynamics. Understand how features delivered
with SAP Supply Chain Management (SAP
SCM) and SAP Customer Relationship Man-
agement (SAP CRM) can be jointly leveraged
to establish integrated end-to-end planning
processes. Evaluate SAP BusinessObjects Sup-
ply Chain Performance Management as a way
to improve profitability and customer service.
Get guidelines for optimizing manufacturing
capacity, balancing asset utilization, making
the right tradeoffs across the supply network,
improving demand visibility, and boosting
forecast accuracy. Look at specific examples
of collaborative demand and supply planning
for the high-tech, consumer, and chemical
industries.
Compare production planning in
SAP ERP versus SAP APO — How to
make the best choice for your
business needs
Weigh the options SAP offers for production
planning in SAP ERP and SAP Advanced Plan-
ning & Optimization (SAP APO). Determine
which best suits your requirements, depend-
ing on the degree to which you need to reduce
manufacturing lead time, improve inventory
turns, streamline material planning, and auto-
mate production scheduling. Examine the latest
production planning and detailed scheduling
(PP/DS) features and functions delivered with
SAP APO, including heuristics, optimization, and
block planning methods. Find out how these dif-
fer from material requirements planning (MRP)
and capacity requirements planning (CRP) func-
tionality in SAP ERP. See how each process
addresses production capacity constraints and
leveling. Understand which one allows planners
more flexibility and precision when sequencing
shop floor orders. Identify the prerequisites for
migrating from production planning function-
ality in SAP ERP to PP/DS. Find out how PP/DS
integrates with SAP ERP for order execution.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Transform traditional sales and
operations planning (S&OP)
activities into an integrated
business planning strategy
Gain insight into how traditional sales and oper-
ations planning (S&OP) activities are now being
used as a tactical tool for strategic, executive-
centered processes, and to support broader
integrated business planning (IBP) activities.
Find out where and how S&OP fits into the lat-
est SAP framework for collaborative and supply
planning. See how SAP Supply Chain Manage-
ment (SAP SCM) functionality can be used to
achieve the right balance between supply and
demand, thereby enabling you to generate
more accurate S&OP. Determine whether SAP
tools for supply chain performance manage-
ment can help you better monitor your supply
chain activities and pinpoint exceptions and
deviations that can then be taken into consid-
eration during the next round of S&OP. Gain
a sneak peek at new features for S&OP that
— within a single application — enable the
integration of sales forecasting and demand,
supply, and financial planning.
How characteristic-based
planning can help ensure that
complex configurable products
get to your customer on time,
every time
Do long lead times for your configure-to-order
products make it challenging to meet cus-
tomer service levels? Do frequent change-overs
cause suboptimal resource utilizations? Or,
have you experienced the loss of potential rev-
enue from missed sales opportunities because
of non-committal issues? This session offers
a planning alternative that can reverse these
trends. Find out how to leverage SAP SCM pro-
duction planning and detailed scheduling and
capable-to-match (CTM) characteristics-based
planning as a path to avoid production delays
because of non-availability of accurate forecast
data, by procuring and producing components
for make-to-order products prior to receiv-
ing the actual customer orders. Step through
the block planning process as a way to assign
attributes to components (discrete) or as part
of the material (process), to ensure minimal
production set-up time. Learn how to config-
ure capacity reservations using characteristic
values from the sales order to check against
production resources.
21
Implement SAP ERP consumption-
based planning functionality for
your non-critical production
materials
Determine if and how using consumption-
based planning (CBP), a component of the
material requirements planning (MRP) function-
ality within SAP ERP, could help you reduce
inventories for your indirect sourced materials
while ensuring that the right amount of supplies
are on hand when you need them. Understand
how to categorize different materials by MRP
type and apply the optimal forecast model
to each category. Determine which planning
model best fits your needs: reorder point plan-
ning, which is based on reaching specific safety
stock thresholds, or statistical planning, which
is based on past consumption. Find out how to
use time-phased planning for scheduling ship-
ments at consistent intervals. View an illustration
of how to configure CBP forecast views, start-
ing with activating the material master in MRP.
Understand how to customize plant parameters
and check and update MRP types and lot proce-
dures. Learn the differences between planning
for materials at the plant level and at the MRP
area level to ensure sufficient stock in the ware-
house and at each plant location.
Case study
How an automotive manufacturer
successfully manages planning
and distribution for thousands of
active service parts using service
parts planning and supply network
collaboration functionality
Find out how an automotive manufactur-
ing company tackled the daunting challenge
of improving aftermarket planning and dis-
tribution for 250,000 active parts across 170
million sales orders in 3 million product loca-
tions around the world. Learn why they chose
to implement SAP Service Parts Planning pack-
ages over other solutions to model its forecast by
product location rather than product level. Gain
insight into the unique ramp-up strategy they
employed, including how the company man-
aged thousands of performance improvement
and application changes. Look at the chal-
lenges the company faced to cut over master
and transactional data that resulted in millions
of location products. See how the company
provided suppliers with direct access to inven-
tory and release data in order to better manage
supply and demand. See how they achieved
acceptable performance levels for hundreds of
users while ramping up the project. Understand
the differences between service parts planning
executed with and without SAP advanced plan-
ning engines. View a demo that illustrates how
the system looks from a user perspective and
understand how to customize files based upon
roles and responsibilities.
 Track 4
Source-to-pay: Procurement, sourcing,
materials management
Sourcing and procurement
benchmarks and best practices:
Lessons from 300 companies
This session presents a summary of key find-
ings from more than 300 surveys conducted by
SAP and the SAP user group ASUG across mul-
tiple industries, to measure performance along
process areas in procurement and sourcing.
Examine quantitative and qualitative best-in-
class practices that impact performance of
sourcing practices and supplier collabora-
tion tools for direct and indirect procurement.
See how your peers have responded to more
than 100 questions from both SAP and non-
SAP customers. Explore the critical drivers that
have been adopted by leading companies
to increase market competitiveness. Explore
the results and build key performance indi-
cators (KPIs) that best set the bar for driving
down spend, building supplier collaboration
strategies, and streamlining sourcing practices
within the enterprise. See how your counter-
parts achieved significant cost savings and
increased operating margins.
Case study
A step-by-step guide to how
Deutsche Post DHL (DP DHL)
leverages SAP for its requisition-to-
pay process
Get an inside look at the methodology Deutsche
Post DHL (DP DHL), a global organization with a
complex systems environment, used to imple-
ment and deploy SAP Supplier Relationship
Management (SAP SRM) as part of its pro-
curement strategy. Understand the DP DHL
purchasing vision, and see how this developed
into an eProcurement blueprint that supports an
annual spend of one billion dollars, 10,000 users,
and one million annual purchase orders. Delve
into DP DHL’s approach to modeling major
spend clusters within SAP SRM. See how the
company leverages online marketplaces, and
ensures invoice reconciliation with third-party
finance systems. Find out how the solution
captured maximum spend within DP DHL by
integrating with various finance systems, two
external marketplaces, and multiple third-party
ordering systems. Gain insight into how DP DHL
leverages an SAP business intelligence-based
global procurement data warehouse to aggre-
gate transactional spend data, and perform
spend analyses at the corporate level.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
22
A best practice look at sourcing
and procurement technology, and
where SAP fits in
What is the right sourcing and procurement
solution for your organization? Do you know
your options in SAP compared to best-of-
breed solutions? How do you determine the
best deployment scenario? Should you create
your own supplier portal; or join a market- Case study
place community? This session, delivered by a How Atos Origin is transforming a
leading ePurchasing technology expert from formerly country-led, siloed
Forrester Research, will answer these ques- purchasing environment toward a
tions, as well as present best practices to
centralized, procure-to-pay
evaluate, choose, implement, and optimize a
best-fit solution for your organization. Whether
process
See how Atos Origin, a global leader in IT
you are considering an SAP Supplier Relation-
services, leveraged an impending SAP ERP
ship Management (SAP SRM), SAP Sourcing,
upgrade to prepare and standardize its busi-
or SAP Contract Lifecycle Management imple-
ness process design, workflow, segregation
mentation, or looking to squeeze more value
of duties, and vendor master data as part of a
from the investment you’ve already made, gain
systematic and stepped eProcurement rollout.
a new perspective as to the benefits and chal-
Examine why, when, and how it deployed SAP
lenges that early adaptors, and best-of-breed
Sourcing OnDemand, as a hosted model. Gain
customers alike, are experiencing. Gain critical
insight into the critical key performance indi-
insights that will help to determine the success
cators (KPIs) Atos Origin established to ensure
of your project to ensure user adoption, miti-
continuous improvement, including tracking
gate performance issues, and gain a quicker
the time, and ratio of purchasing requisitions to
return on investment.
invoices. See how spend analysis is integrated
using SAP NetWeaver Business Warehouse to
A how-to guide to implement the gain measurable performance insights. Learn
latest SAP SRM 7.0: Tricks, tips, and how Atos Origin structured its change man-
lessons learned agement process, governance mechanism,
Whether you are looking to upgrade SAP Sup- team assignments, and country-specific roll-
plier Relationship Management (SAP SRM) or out strategy to ensure user adoption. Grasp
are looking to deploy SAP SRM 7.0 out of their longer term vision — to leverage these
the box, this session will provide insights and activities in a way that will lead to a success-
best practices derived from multiple SAP Sup- ful SAP Supplier Relationship Management
plier Relationship Management (SAP SRM) 7.0 (SAP SRM) implementation as a next project
implementations to help you gain on your step, where 95% of global purchasing spend
return on investment faster and smarter. is automated.
Examine the optimal portal strategy for your
organization. See how to set up navigation to
integrate SAP ERP purchasing transactions via
the SAP SRM portal, including tips on how to
configure the personal object worklist (POWL)
for accessing procurement documents. View
a demo of the new workflow platform (busi-
ness rule framework) and learn how it impacts
workflow configuration. Learn how to con-
figure common workflow scenarios, such as
for goods receipt or newly created contracts.
Delve into how to set up workflow triggers to
approve shopping cart requests for products
or services.
Track 4 continued on next page
 Track 4: Source-to-pay: Procurement, sourcing, materials management
Insider discussion forum
How to achieve quick return on
investment (ROI) from SAP Supplier
Relationship Management
(SAP SRM)
Discuss different deployment scenarios, host-
ing options, and exchange ideas for how other
customers are gaining a faster return on their
SAP SRM investment. Learn how your peers
have migrated from a best-of-breed pro-
curement solution to a centralized platform,
including evaluation criteria, and integration
benefits. Discuss roll-out strategies, and sourc-
ing, and spend options. Swap ideas to gain
greater visibility into supplier performance.
Tips and techniques to get your
SAP SRM implementation right the
first time
Get expert advice compiled from more than
20-plus SAP Supplier Relationship Manage-
ment (SAP SRM) deployments. Grasp how to
map your business process design so that steps
are in alignment with your organization’s sys-
tem architecture to ensure a low maintenance
workflow structure. Learn how to establish a
solid purchasing channel strategy that sup-
ports your buying patterns and commodities.
Know the key questions to ask to ensure your
catalogs are properly set up. Understand the
critical content management elements that
can make or break your deployment, including
search options, options for integrating suppli-
ers, and mapping catalog data to SAP SRM.
Examine your options for filtering content to
users, and determine what you want to show
by role and responsibility. Find out when and
how to start and maintain supplier onboard-
ing. Grasp the level of custom development
that you can expect to encounter, and learn
how to configure logic in SAP SRM to serve
your requirements. See how to deploy SAP
SRM in a way that is scaleable so that you are
poised for the option of a future upgrade.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
How to evaluate and choose the
right procurement and deployment
solution for your organization
Examine key differences, similarities, and func-
tional overlaps between the latest versions
of SAP solutions for procurement and the
potential impact each poses to your business
strategies and IT infrastructure. Compare SAP
ERP materials management functionality for
purchase order processing with the shopping
cart feature in SAP Supplier Relationship Man-
agement (SAP SRM). See an example of how a
customer can gain visibility across their global
spend with SAP BusinessObjects Spend Perfor-
mance Management. Look at how to manage
the source-to-contract and supplier manage-
ment process using the new release of SAP
Sourcing. Examine implementation options
for on-premise and OnDemand deployments.
Understand prerequisites and challenges that
arise for each solution, including hardware
and landscape requirements and performance
management concerns. Compare master data
management protocols and integration impli-
cations for each option. Come away armed
with the facts needed to build a reliable and
realistic business case for the right procure-
ment solution.
How SAP BusinessObjects Spend
Performance Management can
help to identify procurement
savings across the enterprise
Get an overview of how SAP BusinessOb-
jects Spend Performance Management can
be used to help you effectively analyze risk,
identify savings potential, and define action
items for reducing procurement spend. View
a demo that shows how to leverage internal
data from sources such as general ledgers,
accounts payable, purchasing, and travel and
expense budgets, to see where your spend
risks are. Find out how to slice and dice criti-
cal data at a deeper level, and combine it with
external information, such as supplier health
information, financial information, price indi-
ces, or benchmarks, in order to capture spend
volumes and patterns. See what your peers are
doing to reap the benefits of actionable analyt-
ics across their procurement practices.
23
Where to start? Changing the
procurement game with an
SAP SRM project
Find out how to structure your SAP Sup-
plier Relationship Management (SAP SRM)
implementation as a way to streamline the
source-to-pay process. Examine real-life deploy-
ment scenarios and expected project costs as
they impact resources, workflow, and devel-
opment time. Examine ways to establish roles
and responsibilities and projected timeline
factors. Gain insight on how to create a road-
map to support your initiative, and determine
what to deploy first, next, and last. Under-
stand how to structure internal and external
catalogs to achieve adoption and compliance
without compromising control. See how to
achieve paperless procurement among your
supplier community. Understand the integra-
tion path with your SAP ERP environment for
materials management, financials, and human
resources modules. Walk through the infra-
structure requirements you’ll need to support
your project design. Look at lessons learned
from other SAP SRM implementations, such as
the importance of harmonizing master data for
vendors and materials groups.
Enabling an integrated procure-to-
pay process
Learn about the SAP Business Suite procure-
ment capabilities. See how to jointly leverage
the materials management functionality found
in SAP ERP through SAP ERP 6.0, enhancement
package 5, along with SAP Supplier Relation-
ship Management (SAP SRM) functionality
through SAP SRM 7.0, enhancement package
1, to streamline purchasing and ensure long-
run sustainable cost savings. View a demo
that shows how centralized contract manage-
ment can be used to create and distribute
centrally negotiated contracts to achieve full
compliance, ease of maintenance, and global
visibility. Learn how to harmonize global
internal purchasing organizations to ensure
enterprise-wide compliance with best prac-
tices and how to realize process efficiencies
through automated sourcing processes. Find
out how to leverage supplier collaboration
to engage small and medium-sized suppliers
for order processing and invoicing, and how
to enable suppliers who do not support elec-
tronic data interchange transactions. Finally,
see how the collective SAP Business Suite capa-
bilities can build an integrated procurement
process across multiple applications.
Track 4 continued on next page
 Track 4: Source-to-pay: Procurement, sourcing, materials management
Service procurement optimization
with SAP ERP and SAP SRM
Gain a clear strategy to manage the requisi-
tion definition of services requirements, one
of the largest spend categories within an orga-
nization and often one of the most difficult to
manage. Find out how to optimize your SAP
ERP environment, leveraging the SAP Sup-
plier Relationship Management (SAP SRM) 7.0
enhancement package 1, which includes a
central contract with structured service hier-
archies that are typical in complex service
categories. View a demo that shows how a ser-
vices procurement requisition, originating in
SAP ERP through an automated plan-driven
system (or via a one-off request), can integrate
to a central contract from an invoice; and how
to upload SAP SRM contracts with established
service hierarchies. See how the hierarchies
then populate the SAP SRM catalog. Get a
step-by-step method to create services-related
requests for proposal, quotation or information
(RFx) directly in SAP SRM.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Optimize the value of your
procurement contracts by
streamlining processes, increasing
visibility, and ensuring compliance
with a flexible deployment model
Does your organization provide stakeholders
with a single repository to access the most
up-to-date supplier contracts? Are you cer-
tain that you’re using the most current legal
language in new supplier contracts? If your
answer to either of these questions is “No,”
your organization may be exposed to supplier-
related risks. This session provides examples of
if, when, and how you could use SAP Contract
Lifecycle Management (SAP CLM), SAP Sup-
plier Relationship Management (SAP SRM), and
materials management functionality within
SAP ERP to support the contract life cycle in
the procurement process. Find out how your
peers leverage these applications to automate
creation and approval of legal agreements and
establish operating contracts to drive compli-
ance. Review different ways to use SAP CLM to
meet a wide variety of business requirements.
24
Effectively manage supplier
information and performance
OnDemand
This session introduces you to a new subscrip-
tion, Web-based SAP Sourcing OnDemand
solution that can be used to manage supplier
relationships throughout all phases of their
life cycle — from discovery through evalua-
tion to phaseout. Understand how to use SAP
Sourcing OnDemand to evaluate and moni-
tor vendor performance and ensure that your
suppliers are meeting expectations. Examine
a new, user-friendly, central repository that
can be used to store and access the latest
diversity, performance, and risk information
about your suppliers. Understand how this
repository functions as a tool that helps you
make the best supplier decisions and ulti-
mately improves purchasing effectiveness.
Explore survey functionality to support consis-
tent, automatic supplier engagement. Look at
a metrics-based approach for categorizing and
analyzing supplier behavior. Come away with
an understanding of how to use this applica-
tion to support your supplier choices.
 Track 5
Inventory-to-replenish: Collaboration
Case study
How an automotive manufacturer
successfully manages planning
and distribution for thousands of
active service parts using service
parts planning and supply network
collaboration functionality
Find out how an automotive manufacturing
company tackled the daunting challenge of
improving aftermarket planning and distribu-
tion for 250,000 active parts across 170 million
sales orders in three million product locations
around the world. Learn why the company
chose to implement SAP Service Parts Plan-
ning packages over other solutions to model its
forecast by product location rather than prod-
uct level. Gain insight into the unique ramp-up
strategy it employed, including how the com-
pany managed thousands of performance
improvement and application changes. Look at
the challenges the company faced to cut over
master and transactional data that resulted
in millions of location products. See how the
company provided suppliers with direct access
to inventory and release data in order to bet-
ter manage supply and demand. See how it
achieved acceptable performance levels for
hundreds of users while ramping up the project.
Understand the differences between service
parts planning executed with and without SAP
advanced planning engines. View a demo that
illustrates how the system looks from a user
perspective and understand how to customize
files based upon roles and responsibilities.
What’s new with SAP SNC?
Determine whether and how you could use
SAP SNC to improve the visibility, automa-
tion, and management of supplier, customer,
and contract manufacturer relationships. See
how to leverage service-oriented architecture
(SOA) to improve integration between SAP
SNC, SAP ERP, and non-SAP systems and to
reap benefits such as real-time status reports
on forecasts, orders, collaboration on quality
issues and component consumption. Evaluate
advanced yet simple-to-use SAP functionality
for replenishment, such as vendor managed
inventory (VMI), supplier managed inventory
(SMI), and forecast collaboration. Take a look at
the improved quick view dashboard that pro-
vides actionable, graphically displayed KPIs
that allow business users to prioritize work
tasks and increase efficiency. See how to share
supply chain information using email and file
uploads and downloads.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
25
Look at what is new with SAP
software for service parts planning
Help reduce your project and operational costs,
enhance performance, and system operations,
and more by evaluating the latest features of
the SAP service parts planning component,
including the newest usability features. See
the latest context-based information enhance-
ments (business context viewer and detailed Insider discussion forum
views) to the personal object worklists (known
Criteria to evaluate and lessons to
as POWLs), a configurable, role-based pro-
cess enabling you to personalize the layout. get started with SAP Supply
Network Collaboration (SAP SNC)
See a demo that shows how to signal inven-
tory deployment over multiple levels of the Hear how others are leveraging SAP SNC
to improve the visibility, automation, and
bill of distribution (BOD) via push deployment.
Understand the new features, which will sim- management of contract manufacturing rela-
tionships through inventory updates, and
plify the maintenance of your BODs. See how to
monitor system performance more proactively production milestone reporting. Exchange
ideas for addressing the integration challenges
by collecting and displaying performance data
from the planning service manager (PSM) com- between SAP SNC and SAP ERP and examine
SAP solution benefits. Talk about how SAP SNC
ponent of service parts planning. Find out how
to monitor the trigger volume processing dur- is being leveraged to manage vendors and
forecast collaboration techniques.
ing a PSM run. Get a sneak peek at what’s to
come around service parts planning inventory
planning process.
How to choose the best vendor
managed inventory (VMI) engine
for your business needs
Understand how to choose the best solution,
or combination of collaborative models, based
upon vendor segmentation that includes vol-
ume, value, and strategic importance of the
supplier. Grasp the typical business case driv-
ers, and return on investment that customer
and vendor integration offers, such as improved
service levels, reduced administration costs,
and increased inventory turns. Examine three
SAP different options available to you to man-
age inventory replenishment in collaboration
with supply chain partners, including: SAP ERP
functionality for vendor managed inventory
(VMI); SAP Supply Network Collaboration (SAP
SNC) scenarios, and VMI in tandem with SAP
Advanced Planning & Optimization (SAP APO).
Understand different ways to integrate SAP,
and non-SAP customers and vendors, lever-
aging the electronic data nterchange (EDI),
SAP Supply Network Collaboration (SAP SNC)
or through the use of Excel sheets. Take home
a best-fit matrix as a decision support tool to
help you create a common strategy for inte-
grating your supply chain partners.
 Track 6
Storage-to-delivery: Warehouse,
transportation
Case study
How Pioneer streamlined
warehouse picking with a voice-
activated solution
Pioneer Foods SASKO division needed to trans-
form cumbersome, resource-heavy, paper-based
processes with an intelligent warehouse solu-
tion that would automatically allocate labor
and clearly define picking routes, using hand-
free devices. This session will walk you through
the Pioneer solution, which combines SAP
standard SAP ERP deployment for warehouse
management, while leveraging task and resource
management (TRM) to measure improvement
gains with ongoing productivity analysis. Under-
stand the challenges Pioneer faced to link the
voice application to TRM and examine the cus-
tom development of five critical interface points
created to enable pickers to function in a hands-
free, voice-activated picking environment. See
a demo from the picker point of view, illustrat-
ing how the five function modules link to TRM
starting with SAP log-in, through execution, con-
firmation, and sign-off. Examine the project plan,
testing schedule, user training techniques, and
timeline from blueprint to go-live.
How customers are using SAP’s
end-to-end integrated logistics
and fulfillment process to improve
customer service, maximize assets,
and minimize costs
Get an insider’s view of how your peers have
gleaned benefits from a group of processes that
combined, have helped to raise customer service
levels while reducing costs across supply chains.
Examine the end-to-end solution set with a look
at the material handling innovations that SAP
Extended Warehouse Management (SAP EWM)
offers. Get a view into how others ensure prom-
ise dates using SAP Transportation Management
(SAP TM) to automate delivery processes with
increased transparency. Map how different
industries ensure optimal inventory levels uti-
lizing SAP Supply Network Collaboration (SAP
SNC) as the collaboration “engine,” providing the
ideal replenishment business scenarios. Exam-
ine how SAP is supporting customers who face
the increasing complexities of global trade and
regulatory compliance. Find out how supply
chain event management (SCEM) has helped
customers manage by exception. Follow the
end-to-end business process with a look at how
SAP Supply Chain Performance Management
offers the analytical insights essential for contin-
ual improvement.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
26
A comprehensive look at
SAP Extended Warehouse
Management (SAP EWM)
This session will bring you up to date on
SAP Extended Warehouse Management (SAP
EWM), as it evolves to improve the efficiency
and effectiveness of your warehouse opera-
tions. See an example of SAP’s leading-edge
technology that now enables the direct inte- Moving along with
gration to your automated material handling SAP Transportation Management
system. View SAP EWM functionality that can (SAP TM) functionality
build flexible work packages based on optimiz- Evaluate the new generation SAP Transporta-
ing criteria (containers, equipment capacity, tion Management (SAP TM) functionality as
etc.), and dynamically match these in real-time your full-service logistics and fulfillment plat-
with the best resource. Examine labor man- form, whether you are a shipper from the
agement capabilities that track and support manufacturing industry, a retailer, a logistics
operational efficiencies, and see how this service provider, or a freight forwarder. Examine
data can be used to effectively plan workload. how SAP TM manages holistically all inbound
Understand the newest SAP EWM functions and outbound domestic and international
that improve the ability to coordinate transpor- freight in the same SAP environment, while
tation with warehouse execution. See a demo providing end-to-end traceability and visibility
on how enhanced visibility can help to identify of orders, shipments, items, and processes. See
and correct discrepancies for not only inbound how SAP TM allows you to plan, consolidate,
and outbound goods, but at all the supply and optimize shipments while considering
chain touch points, and provide for faster and real-world constraints, costs, and penalties.
improved service levels. Learn how SAP EWM Step through a demo that illustrates how the
is incorporating more analytical content using new planning cockpit tool displays shipment
SAP BusinessObjects tools for critical decision consolidation, equipment dispatching, freight
making. Get an inside view as to user adoption rating, and spot tendering within a single view.
across the globe. Understand how to leverage sales order-driven
planning to improve carrier relationships. Look
Insider discussion forum
at new functionality that enables full-truckload
Integrated transportation (FTL), less-than-truckload (LTL), intermodal, or
management for the process international shipping processes. Find out how
industries to link SAP TM to green logistics initiatives
Join your peers to discuss how to best meet the to reduce your carbon footprint and support
growing challenges of managing cross-bor- other sustainability efforts.
der shipments that are subject to increasingly
dynamic demand patterns and regulatory
requirements. Facilitated by industry experts,
gain insight on how others are artfully com-
plying with the unprecedented levels of
complexity placed upon logistics and trans-
portation. Gain insight on how to leverage SAP
as an end-to end logistics planning and ful-
fillment platform for integrated, multimodal
transportation. Exchange ways to comply with
regulations targeting at dangerous goods
and global trade compliance. Discuss com-
mon challenges, such as tracking and tracing
shipments and costs incurred to monitor and
support outsourced services.
Track 6 continued on next page
 Track 6: Storage-to-delivery: Warehouse, transportation
Case study
How Mars automatically triggers,
tracks, and ships small parcels
using a third-party tool
Mars needed an integrated solution that would
help to streamline the delivery process to sup-
port its direct-to-consumer product line, as
part of its recent SAP ERP 6.0 implementation
strategy. Examine the capabilities of its chosen
third-party application that enables the auto-
matic shipment of small parcels, in support
of the Mars ecommerce business line. Under-
stand how this new application integrates SAP
ERP with leading global parcel carriers, includ-
ing FedEx, UPS, DHL, TNT, and more. See a
demo that shows the end-to-end process from
the time the Mars receives and scans the pro-
duction order, to confirmation, and through
the printing of the shipping label. Gain insight
as to how this new tool works with SAP Trans-
portation Management (SAP TM) to segregate
orders according to the mode of transport,
based on pre-determined parameters that are
designed to automatically pick the optimal
carrier, and route determination for every ship-
ment. Grasp how Mars manages the criticality
of rate shopping for its consumable goods
shipments as an added level of management
variables.
Insider discussion forum
What’s new with SAP Extended
Warehouse Management
(SAP EWM)
Gain insights from early adopters of SAP
Extended Warehouse Management (SAP EWM),
and explore how others have transitioned or
are planning to transition their warehouse
management activities from SAP ERP or a third-
party solution to SAP EWM. Find out what
others are doing to optimally support the
movement of inbound and outbound goods,
both in the yard and on the loading dock. Get
ideas on how to use SAP EWM for labor man-
agement, wave picking, cross docking, and
task and resource management. Learn the best
ways to use mobile and radio frequency (RF)
technologies in the warehouse for picking and
putaway. Take away valuable insights that can
ease your next steps toward SAP EWM.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Case study
Why and how Honeywell
automated warehouse operations
with a mobile solution
Learn how Honeywell Automation & Control
Solutions used SAP warehouse management
functionality and mobile and radio frequency
(RF) technologies to implement a central-
ized, automated warehouse hub serving 38
sites across England and Ireland. Examine the
logical steps and decisions Honeywell went
through to transform the existing tedious and
manual paper-driven processes to a more
effective system-driven operation. See how
Honeywell enhanced the RF Queue determi-
nation via a BAdI to allow greater flexibility to
segregate workloads and manage the ware-
house-to-business requirements. Learn how
the company identifies issues or exceptions
before they can impact service levels by mon-
itoring workloads in real time through the
combined use of both the RF monitor, and
warehouse activity monitor. Look at the func-
tional enhancements Honeywell gained, such
as the ability to activate the count despite
transfer orders remaining open, by employ-
ing dynamic cycle counting as part of the RF
solution. Take away critical tips for a successful
mobile warehouse deployment, such as how
to side-step potential user adoption obstacles.
Solve your complex warehouse
distribution requirements: Storage
units vs. handling units
Whether you are running SAP warehouse
management or inventory management
functionality, this session will help you deter-
mine the best direction for your warehouse,
with a look at the storage unit management
(SUM) and handling unit management (HUM)
solutions. Understand the core differences
between the two, and which solution is best
for your environment. For example, if you need
to meet RFID mandates, or need visibility to
your pallet license plate beyond the four walls
of your warehouse, HUM is for you! If you are
looking for an immediate, less complex solu-
tion, consider SUM. Examine the configuration
options for mixing products into different
storage types to maximize capacity for bet-
ter bin utilization, and see how to leverage
both solutions for maximum value (consider
HUM only for outbound movements of goods
to avoid packing and unpacking). Know your
customization options and which solution bet-
ter serves your requirements, such as HUM’s
capacity to provide deeper product/location
visibility for managing product nesting and
serialization. Take home a decision matrix to
help you map your requirements against both
options. This session includes a sneak peek at
the latest evolution of HUM in SAP Extended
Warehouse Management.
27
How to evaluate and choose the
right transportation management
solution for your organization
Whether you are managing your own fleet,
working with a transportation service provider
(TSP), or you are a shipper or carrier, this ses-
sion will show you the potential impact, key
differences, similarities and functional overlaps
between SAP solutions for transportation man-
agement. Learn the requirements, advantages,
and limitations of SAP ERP LE-TRA (including
the FCX add-on functionality for freight cost-
ing), SAP Advanced Planning & Optimization
(SAP APO) transportation planning and vehi-
cle scheduling (TP/VS), and SAP Transportation
Management (SAP TM). Examine how differ-
ent options support your business processes
requirements for freight, load, and route plan-
ning and tendering, dispatch, execution and
monitoring. Learn how transportation costs are
handled, whether they be supplier freight costs
or customer freight costs, with non-SAP part-
ners. See how SAP solutions for transportation
can manage international trade and compliance
regulations. Compare master data manage-
ment implications for each option. Take home a
comparison matrix, along with the underlying
analysis, that will enable you to build a business
case for the right transportation solution.
So many options, so little time!
Maximize your core SAP
warehouse management
functionality
This session will focus on useful and common
SAP ERP functionality for warehouse manage-
ment that is often overlooked, misunderstood,
and under-utilized. Examine the standard
capabilities that support physical inventory
processes, including replenishment scenarios
and how to manage quantity confirmations,
Kanban, and dynamic cycle counting options.
Look at the core cross-docking functional-
ity, and examine your deployment options
to increase capabilities to enable opportunis-
tic functionality. Look at SAP functionality for
the warehouse activity monitor, as an end-user
tool to effectively drive your everyday business
processes, such as stock removals (picking)
and stock placements. Learn how to use it
out of the box, and to integrate it with other
standard configurable options, as well as with
minor enhancements. Find out how to enable
mass transfer order processing, and handle
differences when managing multiple storage
locations.
Track 6 continued on next page
 Track 6: Storage-to-delivery: Warehouse, transportation
How and why one high-volume
warehouse moved from a
heterogeneous environment to
SAP EWM
Gain an insider’s look at an in-flight SAP
Extended Warehouse Management (SAP EWM)
implementation at a high-volume, small parts,
picking operation. Gain insight into why this
company is breaking tradition from its legacy
environment to implement an SAP EWM solu-
tion. Understand its business plans to leverage
SAP EWM to drive efficient packaging and
cubing routines for order volumes exceeding
50,000 lines per day. Look at the critical chal-
lenges the company is facing to integrate its
new warehouse platform into a network of leg-
acy solutions, and grasp the risk factors it faced
during deployment and cutover. See how
receiving and slotting functions work together
to drive a more efficient warehouse process.
Get examples of the user interface and screen
presentation as a way to grasp the power and
simplicity of the way different processes are
displayed for key putaway and outbound car-
ton cubing activities.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Case study
Why and how Hilti deployed SAP
EWM as an integrated solution to
streamline material flow in their
complex production environment
Examine the Hilti landscape and see how
leveraging their existing SAP footprint as an
enterprise system for production planning and
order scheduling, influenced their decision to
choose SAP Extended Warehouse Manage-
ment (EWM) 7.0, as the optimal tool to manage
their unique shop floor configuration, and dis-
tribution environment. Walk through their
plan-to-ship process integrated with SAP ERP
functionality for materials management; which
issues the production orders for both make-to-
order, and make-to-assemble goods. See how
the production order is then released to SAP
EWM, and integrated with the bill of materi-
als (BOM), which prompts Hilti’s users to mix
and assemble raw materials and components
to prescribed quantities and finally managing
entire warehouse functions in SAP EWM. Look
at the challenge Hilti faced to integrate the
shipping process in order to schedule finished
goods transport and couple existing storage
automation directly into EWM. Take away valu-
able deployment tips as to how Hilti achieved
their first pilot go live in just 6 months time.
28
A guide to select and implement
the right warehouse management
solution for your business
Whether you are currently using SAP software to
manage your warehouse activities or are look-
ing to upgrade — or are considering migrating
from another solution to an SAP solution —
this session will help you determine the optimal
path to meet your requirements. Examine the
warehouse management offerings from SAP
— including an update on the ever-changing
acronyms, and functionality embedded within
SAP ERP, to the more expansive SAP Extended
Warehouse Management (SAP EWM) applica-
tion, including release changes, product updates,
and new features. Learn about the consider-
ations of your selection when it comes to your
project phases and activities. Get real-world tips
to use in every stage of your implementation
project — from implementation timelines and
blueprinting, to testing and teambuilding strate-
gies. This session offers a clear, concise guide to
help you understand SAP functionality for ware-
house management, release changes, product
updates, and new features.
 Track 7
Quality, tracking, compliance
Case study
Lessons from British American
Tobacco’s track and trace solution
implementation
British American Tobacco (BAT) needed a track
and trace solution to comply with a required pro-
tocol common in industries with global, high
excise value. Hear BAT discuss how it addressed
unique challenges, such as anticipating regulatory
compliance requirements that are still in develop-
ment. Learn how BAT is able to capture, record,
and report on event data within the supply chain
— from the point of manufacturing to dispatch
and the record of its first external customer. Find
out how BAT’s status as an SAP Ramp-Up cus-
tomer for SAP object event repository (SAP OER)
allowed a unique solution development partner-
ship with SAP during the build and test stages
of the project. Examine the SAP OER compo-
nents that capture and record data from scanners,
readers, and manufacturing-based systems. See
how SAP NetWeaver Process Integration (SAP
NetWeaver PI) is used to control and manage
messaging between systems, and how BAT cus-
tomized the configuration of SAP OER to manage
exceptions. Examine how the company leveraged
SAP ERP master data to minimize the need for
new data fields. Come away with valuable tips to
ensure a successful rollout of SAP OER.
A holistic approach to ensure
product traceability with SNT
functionality
Supply chain traceability is critical as a way
to support product recall situations and to
help eliminate counterfeit products. But it can
be challenging to connect item traceability
to batch genealogy, especially in outsourced
manufacturing models. This session will help
you learn how SAP delivers supply network
traceability (SNT) functionality in the form of
preassembled, pre-tested value scenarios that
customers can leverage as a holistic solution.
Find out how SNT functionality closes the loop
between production, order processing, and
distribution to ensure that authentic prod-
ucts reach your customers, and traceability
is assured if there’s a recall. Examine the SNT
architecture to see how data can be accessed
from SAP and non-SAP systems into a unified
data model to generate product genealogies
and analytics capabilities. See a demo on how
SAP Manufacturing Integration and Intelli-
gence (SAP MII) and SAP Auto-ID Enterprise
can be leveraged to bridge the gap between
manufacturing and supply chain traceability.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
29
Case study
How an SAP upgrade enabled
Clariant to automatically manage
and resolve customer complaints
with integrated quality notifications
Clariant, global leader in the field of specialty
chemicals, needed to upgrade to SAP ERP
6.0 in order to ensure regular system main-
tenance as part of their license agreement
A sneak peek at the new
with SAP. This session examines the way Clari-
ant leveraged the upgrade, as a way to garner
SAP BusinessObjects Global Trade
additional functionality to automatically man- Services
age customer complaints by integrating quality Evaluate SAP BusinessObjects Global Trade
notifications with batch handling processes. Services as a solution to manage trade com-
Understand how Clariant prepared for the sys- pliance, optimize your trade agreements,
tem dependencies and requirements in order and streamline border transactions for your
to deploy enhancement package 4.0. Step inbound and outbound goods. See new
through the process chain from the time the release features (SAP BusinessObjects Global
customer complaint is logged in through to its Trade Services 10.0) including a new sanc-
resolve, starting with the data record creation tioned party list (SPL) user-interface (UI) option
entered into the quality notification system. designed to streamline workflows with a
Understand how quality management func- reduced number of “clicks,” providing more
tionality transfers batch inspection lot records robust screening functionality. Understand
to batch determination to research customer how import enhancements extend certified fil-
sales orders, and track the complaint to pro- ing capabilities to provide maximum flexibility
duction lots. See how the system automatically for pre-declarations, such as Importer Securi-
assigns the complaint to internal and external ties Filings (ISF) and the EU 24-hour rule. Assess
partners, triggering workflow and directing new Excise Monitoring Control System (EMCS)
the messaging according to the approved next capabilities to support the tax-suspended
step. movement of excise-taxable products within
the European Union. Look at the enhanced
Insider discussion forum functionality for trade preference processing,
Best practices for managing including the ability to new free trade agree-
ments. See how SAP BusinessObjects Global
present and upcoming regulations
Trade Services is aligned to integrate with sup-
Join your peers to look beyond regulations and
ply chain functions, such as event tracking and
trade agreements, and exchange best prac-
transportation management.
tices, challenges, and ideas to better manage
product safety and stewardship, whether it be
for articles or process manufacturing. Discuss
how SAP solutions can help your organization
enable embedded product compliance and
product safety — from research and devel-
opment, or engineering; through purchasing
and manufacturing to sales and distribution.
Discuss ways to prepare for the impending
REACH (Registration, Evaluation, Authorization
and Restriction of Chemical substances) reg-
ulatory milestones. See how others are going
beyond the measurement of critical thresh-
olds to create a framework that supports each
next regulatory requirement, from REACH to
Restriction of Hazardous Substances (RoHS).
Track 7 continued on next page
 Track 7: Quality, tracking, compliance
The latest guide to SAP Event
Management
This session provides the latest information on
how SAP Event Management enables you to
manage critical business processes by excep-
tion (rather than monitoring the ones that
are running smoothly). See how to track and
monitor the status of supply chain processes
and tasks in action, including purchase orders,
shipment status, and production. Grasp the
way SAP Event Management enables you to
recognize and react to unplanned events in
your extended supply chain. Gain insights as
to how an event is recognized within your
SAP ERP system and enriched by sensors and
auto-ID data, and as a result triggers alerts
and notifications that prompt stakeholders to
take action. Understand how data is collected
and transferred to the stakeholders via email,
handheld mobile devices, and other external
systems. Examine the technical architectural,
system dependency, and integration require-
ments for successfully deploying SAP Event
Management with the least possible total cost
of ownership. See how the application inte-
grates with SAP NetWeaver BW and third-party
systems to perform a final data analysis. Take
home a list of preconfigured business process
scenarios. Get insights into how customers
already benefit from using SAP Event Manage-
ment productively.
An update on embedded product
compliance functionality
Ensure that compliance is factored into every
stage of a product’s life cycle. Examine a set of
extended business processes companies can
use to develop safe and eco-friendly products
and ensure regulatory compliance. Understand
how this business scenario supports environ-
mental regulations, such as implementations
of the Restriction of Hazardous Substances
(RoHS) directive; the Registration, Evaluation,
Authorization and Restriction of Chemical sub-
stances (REACH) regulation; and the Waste
Electrical and Electronic Equipment (WEEE)
directive. See how this approach protects rev-
enue and brand. Leave this session with an
understanding of how embedded product
compliance functionality draws on SAP Prod-
uct Lifecycle Management (SAP PLM); SAP
Environment, Health, and Safety Management
(SAP EHS Management); and SAP Recycling
Administration for environmental data man-
agement and analysis, compliance checks, and
reporting.
30
Case study
How Intel deployed Supply Chain
Event Management as a way to
manage its purchasing process by
exception
Look at how Intel leverages Supply Chain Event
Management (SCEM) as a way to gain a single
point of reference, for end to end purchas-
ing visibility. Understand the Intel purchasing
environment, and grasp their “prompt pay-
ment discount” practice that extends a 1-2%
off of the purchase price for timely payments.
See how they leverage SCEM functionality, as a
collaborative platform that allows Intel to peer
into the process to verify the actual ship date by
the supplier, enabling them to cash in on these
discounts. See how SCEM tracks and monitors
the critical events for relevant purchase order
line items, and then automatically triggers the
accounts payable process to proceed when
all the scheduled events are confirmed. Learn
what happens when exceptions are detected,
such as an overdue shipment. Look at the way
SCEM notifies the appropriate stakeholder, or
initiates a resolution workflow. Grasp how to
capture critical analysis through SCEM inte-
gration with business intelligence reports to
identify bottlenecks, key durations, and trends,
to further optimize the process.

Product traceability beyond

regulatory compliance:
Leveraging item serialization and
auto-ID for public safety, brand
protection and business process
automation
Learn how SAP solutions for auto-ID and item
serialization support regulatory and mandated
requirements, and gain insight into the life cycle
traceability of products, parts, and assets across
distributed systems within and beyond enter-
prise boundaries. See how to use data capture
technologies (RFID, 2-D barcode) for product
or part instance identification to support busi-
ness process automation while building a life
cycle data history. Grasp how product tracking
features are used to create the history of busi-
ness transaction, and sensor events, enabling
you to manage product instance life cycle attri-
butes of every serialized item from the time
of production to the point of consumption.
Learn how to exploit the GS1 EPCglobal (EPCIS)
standard for business network collaboration.
Gain insights on industry-specific, case study
examples — including life sciences, healthcare,
energy, oil & gas, automotive, and aerospace &
defense — and see how others are using these
technologies to promote public safety and
ensure brand protection.

For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
 Track 8
Make-to-ship: Manufacturing solutions
Case study
How PMG leverages SAP MII to
collect production data, and
manage production exceptions
PMG was on a mission to continually improve
on its Overall Equipment Effectiveness (OEE), at
a small manufacturing plant, specializing in the
production of complex design components,
serving the automotive industry. Examine its
pilot SAP Manufacturing Integration and Intel-
ligence (SAP MII) project implementation,
intended to integrate disparate shop floor data
with core SAP ERP transactional data, to gain
visibility into production exceptions in real-
time. Understand the challenges PMG faced in
aligning its expectations with the actual SAP
MII set of capabilities. Learn how the company
applied the SAP MII framework to its two main
business processes: semi-finished goods-to-
stock, and stock-to-finished goods. View how
SAP MII is configured to replace manual inputs
for piece counting, stock transactions, goods
issue, quality measures, and more. Grasp how
PMG applies OEE calculations against produc-
tion interruptions for analysis. See how SAP MII
filters PMG’s core enterprise data for display.
Transforming your internal and
external manufacturing operations
into an integrated responsive
network
Look at the end-to-end, networked manufac-
turing planning and execution functionality
that enables process transparency, data inte-
gration, and the transformation of your internal
and external resources from siloed entities into
an effectively operating, coordinated unit. See
how leading SAP customers have reduced lead
times, driven inventories down, and improved
customer service through integrated processes
incorporating SAP Advanced Planning & Opti-
mization (SAP APO), SAP ERP, and SAP Supply
Network Collaboration (SAP SNC). View a demo
that shows how to create push-based and pull-
based (demand-driven) build orders, as well as
how to share critical information on inventory
positions and active work orders with out-
sourcing partners. Find out how internal plant
operations work as part of the process through
production scheduling, and plant floor exe-
cution with SAP Manufacturing Integration
and Intelligence (SAP MII). Understand how to
support direct procurement with supplier col-
laboration using a combination of push and
pull techniques.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
31
Case study
A detailed look at PepsiCo’s
repetitive manufacturing strategy
for its high-volume production lines
Learn how PepsiCo established a lean pro-
duction environment for the company’s
high-volume production lines by switching
from a discrete manufacturing to a repetitive
manufacturing approach. Examine PepsiCo’s
criteria for choosing the Repetitive Manufac-
A complete guide to managing
turing model instead of production planning plant operations and execution
for process industries (PP-PI). Find out how with SAP
the company achieves a simplified method Examine the SAP solution set for managing
to record production flow and routing data plant operations and execution, as well as
for components. See how PepsiCo gets opti- the newest release of sustainability applica-
mal results by configuring material master tions that are enabled by SAP manufacturing
views, rate routings, and production versions. solutions, such as energy management, and
This case study will also show you how Pep- functionality for environmental compliance.
siCo uses phantom bills of materials (BOMs) Understand how SAP Manufacturing Inte-
to map intermediate materials to minimize gration and Intelligence (SAP MII) continues
effort in the production confirmation process, to expand its capabilities while also allowing
and increase visibility. Find out how PepsiCo deeper integration into the enterprise archi-
accurately records the amount of scrap it tecture. Look at SAP Manufacturing Execution,
produces by implementing the zero-base for- designed to offer detailed execution capa-
mula. Understand how the company is using bilities, such as full product track and trace,
batch traceability to determine exactly how genealogy, work-in-process management, and
many batches of components are used to work order execution for the discrete indus-
meet its production requirements, and to con- tries. See how to collect key plant metrics for
trol the amount of stock that is ordered for sustainability. Look at the new solutions for
production. energy management and environmental com-
pliance, and how these solutions use SAP MII
to plug into the plant data stores for integra-
Examine plant connectivity:
tion, reporting, and graphic presentation. Get a
Integrating shop floor data and
sneak peek into new SAP ERP capabilities avail-
communications activities — able as enhancements for production planning
automatically with SAP for both process and discrete industries.
As a licensed component of SAP Manufac-
turing Execution, and SAP Manufacturing
Integration and Intelligence (SAP MII), SAP
plant connectivity (PCo) functions as the
automation layer enabling integration and
communication with the shop floor manufac-
turing systems. This session takes you under
the hood to learn how PCo can extend your
plant connectivity infrastructure, to provide
unsolicited real-time (rules-based) event noti-
fication capabilities from disparate shop floor
systems to SAP applications. See a demo that
shows how notifications can trigger workflow,
data collection, and response, eliminating the
need to examine and interpret data manually.
Understand how to replace the former SAP MII
UDS-style queries with PCo functionality. See
how PCo enables SAP partners to extend PCo,
using their own connectors, to specific cus-
tomer-owned systems within the plant.
Track 8 continued on next page
 Track 8: Make-to-ship: Manufacturing solutions
Case study
The SELEX Galileo journey to
achieve the perfect plant for 1500
users in the UK
SELEX Galileo (a Finmeccanica company), a
leader in defense electronics markets, needed
to gain more actionable, timely and integrated
intelligence from the plant floor. Look at their
SAP Intelligence and Integration MII deploy-
ment, designed to collect and connect their
information-rich, shop floor data, and inte-
grated with a home grown Manufacturing
Execution System (MES) to enable communica-
tion across 5 manufacturing sites. See a demo
that shows how the SELEX Galileo solution
delivers work lists via projects via screens that
leverage Web pages from the SAP MII toolset,
which then, using LCD screens are presented
on the shop floor to direct job activities. Look
at the tactical challenges SELEX Galileo faced,
to map their critical business processes, and
supporting transactions to SAP MII, such as
issuing materials from the warehouse to their
highly customized assembly process. Find out
how they optimized SAP MII as a way to over-
come functional gaps in SAP ME. View a demo
on how the SAP MII operational dashboard
supports quality inspection and testing data
so that events can be measured and fixed in
real time.
Case study
How Repsol leverages a
centralized SAP MII deployment to
manage critical shop floor data for
integration and regulatory
compliance
Examine how Repsol structured its SAP Manu-
facturing Integration and Intelligence (SAP MII)
deployment as a way to automate shop floor
data collection and analysis, using a central-
ized SAP MII server. Grasp how the architecture
design and governance oversight enabled and
aligned user adoption as a way to standard-
ize SAP MII queries and reporting using a
common infrastructure. Look at how Repsol
collects variable shop floor data using SAP MII
— by pressure or readings, volume levels, and
more. See how this data transfers to SAP ERP
for operational checks, and troubleshooting,
integrating with inventory, procurement, and
production process data. Examine how Repsol
leverages SAP MII to collect data from refiner-
ies that is then integrated with its emissions
solution to comply with environmental regula-
tions for process tracking.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Best practices in manufacturing —
How do you measure up?
This session will present the latest key find-
ings from the SAP/ASUG Manufacturing
Benchmarking Survey. Examine quantitative
and qualitative best-in-class practices that
impact manufacturing, lean enterprise, and
plant maintenance performance. Gain insight
from peer responses to survey questions, and
see how your organization measures in com-
parison. Understand the correlation between
implementing best practices, leveraging key
performance indicators (KPIs) and improve-
ment in manufacturing process performance,
including operational equipment effectiveness
(OEE), on-time delivery and efficiency of main-
tenance technicians. Explore the critical drivers
that have been adopted by leading compa-
nies to increase market competitiveness and
examine the key performance indicators (KPIs)
that best set the bar for driving excellence in
your organization. See how your counterparts
achieved significant cost savings and increased
operating margins.
The latest updates to SAP
functionality to support continuous
quality improvement
See how SAP functionality for quality man-
agement can be used to support your quality
improvement initiatives to enable a closed-loop,
inspection planning process with a look at a fail-
ure mode and effects analysis (FMEA), control
plan, and quality notifications. Examine the new
integration touch points of quality notifications
with FMEA, SAP Supply Network Collaboration
(SAP SNC) or SAP Manufacturing Execution, and
SAP NetWeaver for audit management. See how
you can now ensure collaboration between
product engineers and quality planners by
transferring critical-to-quality characteristics
from SAP Environment, Health, and Safety Man-
agement (SAP EHS Management) specifications
into QM inspection plans. Get first insights about
a new approach to monitor all quality-related
activities and efficiently resolve customer- or
vendor-related complaints, non-conformities
from production, or other internal issues.
Insider discussion forum
Getting started with
SAP Manufacturing Integration and
Intelligence (SAP MII)
Talk to others who have implemented or are
considering SAP MII to allow shop floor work-
ers and the business to visualize production
data from various sources with business pro-
cess owners. Hear how others have leveraged
SAP MII with financial information, Manufactur-
ing Execution Systems (MES), production data,
and plant maintenance. Get ideas from peers
on how to create role-specific dashboards and
the best ways to automate production.
32
A unique, independent solution for
SAP ERP or non-SAP plants to
support batch manufacturing
processes
Evaluate new and exciting functionality that
supports batch-oriented manufacturing exe-
cution, offering a decoupled, plant-specific (yet
integrated) solution. Look at the packaged
solution that leverages SAP Manufacturing
Intelligence and Integration (SAP MII), within
your SAP ERP framework or independently,
using standard SAP ERP data. Examine the
“out-of-the-box” interface, and see how to
download rules and process definitions using
the production planning for process industries
(PP-PI) defined formulas. Understand how the
shop floor can then execute against these for-
mulas, with or without an SAP ERP connection.
See how to integrate plant maintenance and
quality management data. View a demo of the
user interface via SAP MII, and find out how this
can be customized by role and responsibility.
How to enable a lean production
environment
Find out how to leverage SAP Manufacturing
Execution as a strategic platform to enable and
drive dramatic improvements in operations.
Map lean principles that support continuous
product and process improvement to SAP Man-
ufacturing Execution capabilities, designed to
capture, store, and share product manufactur-
ing information throughout the enterprise. See
how SAP Manufacturing Execution can inte-
grate data from disparate systems — both on
and off the shop floor — to capture and store a
single, comprehensive production record that
provides an aggregated view of a product’s
history. Review examples of how your peers
leverage lean planning to reduce waste, and
increase cycle times and inventory turns, and
control short-term actions for replenishment
(the SAP Manufacturing Execution pull tech-
nique) on the shop floor. See how to integrate
external suppliers into the overall value stream
through to the final customer. Examine the first
steps required in order to deploy SAP Manu-
facturing Execution with enterprise integration
— supported and delivered out of the box.
 Track 9
Idea-to-obsolescence: Product
lifecycle management
Case study
How Danone’s SAP PLM
implementation improved the
health of its integrated product
development process
Danone, a leading global company and advo-
cate for healthy foods, needed an integrated,
scaleable solution to better share raw and
packaging material, product, and process spec-
ification between its research and development
(R&D), quality management, and purchas-
ing teams. Understand the scope of Danone’s
SAP Product Lifecycle Management (SAP PLM)
implementation, including requirements gath-
ering for automating the engineering change
management process (including approvals),
audit reports, product formulation, and label-
ing. See where Danone customized standard
SAP PLM functionality by creating an interface
that enabled the synchronization of the R&D bill
of materials (BOM) with the production BOM.
Find out how it linked the requirement for raw
materials specifications as part of its contracted
supplier relationships to ensure raw material pro-
curement within factories. Look at the change
management methodology Danone initiated
in order to gain executive buy-in, and ensure
user adoption. Understand its roll-out strategy:
deployment in 18 countries — one at a time —
with more than 800 users worldwide.
A new way to get production and
engineering in sync for the discrete
manufacturer
This session provides insight into a new, dif-
ferentiating application designed to close the
gap between product development and man-
ufacturing. Examine how guided structure
synchronization (GSS) links the engineering bill
of materials (BOM) to the manufacturing BOM,
providing a critical interface between plant
independent and production specific struc-
tures, eliminating time-consuming function vs.
assembly sequence conflicts, and production
validity concerns. Find out how GSS enables
both parties to maintain independence, allow-
ing engineers and production planners a way
to generate changes, in real time, integrat-
ing the release and change process without
impacting each other. View a demo that shows
the way GSS compares both BOMs and allows
the user to discern what changes to synchro-
nize, using SAP PLM Web-based user interface
as the front-end, role-based display.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
33
A worldwide market leader in the
ceramics industry fires up new
product development with an
SAP PLM upgrade
Get an inside view of why and how an early
adopter leveraged an SAP Product Lifecycle
Management (SAP PLM) 7.0 upgrade as a way
to improve product innovation and speed time-
to-market with concurrent engineering process Case study
support. Walk through the project scope and How Hilti tooled critical product
see how the organization “sold” the upgrade data migration from a homegrown
project (from SAP PLM 6.0) to business pro-
landscape to SAP ERP in nine
cess owners and executive leadership. Examine
its improved PLM engineering desktop, Web- engineering locations across
based 3D-ready visualization capabilities, and seven countries
user interface (UI) designed to provide robust Hilti, a leading global provider of products,
search functionality and enhanced display set- systems and services for construction profes-
tings. See how the organization tackled one of sionals, needed a more robust tool to control
its toughest challenges to ensure data integrity product data that is leveraged by 1500+ stake-
across its relatively large product development holders around the world, both internally and
teams, from product specification to design with engineering partners. Examine Hilti’s
through production. Understand the integra- migration from an existing, home-grown prod-
tion requirements and dependencies between uct data management landscape to SAP PLM
SAP ERP functionality, project systems and 6.0, in a stepped rollout that enabled func-
materials requirement planning (MRP) with tionality for materials management, product
SAP PLM 7.0. Examine its collaboration plat- structure management, document manage-
form, using cFolders and SAP Resource and ment, engineering change management, and
Portfolio Management (SAP RPM) as a way direct CAD integration with SAP ERP. Under-
to link customers and suppliers as part of the stand Hilti’s deployment methodology, system
product demand initiatives. landscape, and project scope. Gain insight as
to how the company controlled complex prod-
Insider discussion forum uct assembly data integrity and dependencies,
Lessons from the field to help you structured synchronization between systems,
accelerate your SAP Product and overcame its biggest challenges. Learn
from the challenges Hilti faced to ensure a
Lifecycle Management (SAP PLM)
secure collaborative engineering platform with
deployment more remote partner locations.
This forum offers you the opportunity to hear
how other companies scope and implement
their SAP PLM deployments. Exchange ideas
for migrating engineering data and documents
from existing legacy systems to SAP PLM. Get
advice from other SAP customers for acceler-
ating time-to-value. Find out how your peers
allocate resources for their implementations
and secure executive support for their SAP PLM
implementation.
Track 9 continued on next page
 Track 9: Idea-to-obsolescence: Product lifecycle management
A look at an SAP PLM deployment
at a multi-national high-tech
company
Competence (formerly Jabil Circuit), a world-
wide leader in print circuit board production,
needed to migrate from its Agile PLM plat-
form to SAP Product Lifecycle Management
(SAP PLM) as a way to enable integration with
its core ERP system. Understand the business
model at Competence and the common prac-
tice in the high-tech industry, where customers
design the product and use a collaboration
platform (cFolders) as a platform for infor-
mation and data exchange with suppliers.
See how SAP PLM enabled the engineering
change management (ECM) process to inte-
grate with critical production and purchasing
data as a way to ensure service level targets
were met despite short production lead times
and large production volume. Grasp the sys-
tem dependencies, architecture, and design at
Competence, configured to ensure the supplier
approval process is automated, and integrated
with purchasing, for SAP and non-SAP part-
ners. See a demo of the Competence business
process modeling framework, based upon a
roll-out strategy that includes a “gap analysis”
approach — one country at a time.
Tips and tricks to leverage audit
management functionality for
comprehensive CAPA (Correction
Action Preventive Action)
management
Understand how to combine SAP ERP func-
tionality for quality management, and SAP
Product Lifecycle Management (SAP PLM)
audit management functionality, and quality
notifications as a way to mitigate risk for inter-
nal and external audits. Learn how to ensure
processes and procedures are in compliance
with defined regulations. Find out how to man-
age CAPA (Corrective Action Preventive Action)
to improve the product quality process and
facility utilization management. View a demo
that shows how to leverage SAP audit man-
agement functionality to issue reports, using
a template to document audit findings and
responses. See how to ensure strict authoriza-
tion separation and access control. Hear about
the ability to compare and analyze audits and
results. Learn how to position the combined
toolset within your organization structure, and
examine the architecture that enables accessi-
bility by date, role, department, or by groups.
Review considerations when scheduling audits
that will ensure data segregation, and devia-
tion with minimal maintenance efforts.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
How to map the SAP PLM toolset to
your business processes
See how to create one unified environment
using SAP functionality and business work-
flow that will — from design to obsolescence
— allow the engineering, quality, procure-
ment, and production teams to work from
a single version of the truth. Together with
the SAP computer-aided design (CAD) desk-
top, learn how to utilize SAP Portfolio and
Project Management as the task and timeline
governor of the working environment. Under-
stand how leveraging engineering change
management (ECM) as the gatekeeper of mas-
ter data changes can improve research and
development processes and streamline collab-
oration between engineering and production,
and through to after-market sales. See how to
enable the exchange of standardized product
related data by steering organizational behav-
ior, and fostering cooperation between the
different stakeholders. Learn how to leverage
SAP PLM functionality to ensure appropriate
jurisdiction and process authorizations.
Leverage cloud computing and
mobile access to accelerate new
product design and development,
and streamline service orders
Learn how to leverage cloud computing and
mobile access technologies together to achieve
improved supplier and customer communica-
tion throughout the new product design and
development process. Find out how to inte-
grate Google Enterprise, as well as iPad and
iPhone applications with your SAP system. See
different process-based scenarios that include
how to publish the bills of materials (BOMs)
to suppliers via Google Enterprise. See how
to acknowledge supplier requests for creat-
ing new material masters in SAP, or negotiate
the delivery of components. See how to access
a product’s bill of materials via iPad. Learn
how to capture service issues via a mobile
photo using the iPhone, and check into the
SAP Easy Document Management application
on-the-go to quickly initiate service orders.
Understand how to manage security, approv-
als, change requests, and authorizations via
Adobe Forms.
34
Compare solutions to enable
direct and secure collaboration
with partners and customers
How do you provide access to critical new prod-
uct data and developments across your partner
and supply chains while still protecting your intel-
lectual property? Provide an alternative to SAP
cFolders to enable product data collaboration by
evaluating the new and expanded access control
capability available as part of SAP PLM 7.0. Exam-
ine the new functionality as a way to achieve
a deeper level of granularity control — down
to items within the product structure, yielding
both access and visual identify. Compare SAP
access control management functionality to SAP
cFolders to enable partner and supply chain col-
laboration for sharing engineering product data
and documentation, and determine if one or the
other, or a combination is optimal for your envi-
ronment. View a demo of how the solutions look
side by side, to display CAD drawings, with direct
access to SAP. Understand the core difference
between cFolders and SAP PLM access control
management functionality regarding authoriza-
tions by item as opposed to material master.
Should you, could you, and how
would you deploy SAP Easy
Document Management
This session will review your user interface
options for managing critical product devel-
opment documents in SAP, and show you
how to migrate from a SAP GUI-based docu-
ment management system to the SAP Easy
Document Management application, a more
user-friendly and intuitive interface. Examine
key functions of out-of-the-box SAP Easy Doc-
ument Management — a part of SAP ERP
– such as enhanced public and private folder
structures, drag-n-drop, and “send document”
capabilities. Find out how to customize layouts
and display screens, and add additional func-
tions to SAP Easy Document Management that
support your business requirements. Get tips
on how to install SAP Easy Document Manage-
ment and review relevant registry entries that
control key functions of the tool. Learn what
to watch out for when dealing with document
classification, specifically object dependencies
and check tables. See a demo that shows how
to use the advanced search capabilities and the
“view” options. Understand your deployment
options for both replacing SAP GUI and install-
ing a new front-end component.
Track 9 continued on next page
 Track 9: Idea-to-obsolescence: Product lifecycle management
A comprehensive look at how SAP
supports continuous product and
service innovation
This session provides insight into a new set of
extended business processes SAP now sup-
ports in the area of continuous product and
service innovation (CPSI). Find out how to
leverage SAP functionality to improve respon-
siveness to market trends and customer needs.
Leverage the right resources and expertise
across the enterprise and business network,
execute efficiently, and consistently manage
performance. Examine how SAP BusinessOb-
jects solutions can be used to aggregate and
analyze product performance measurements,
project pipeline information, operational
metrics, market trends, and competitive and
customer intelligence. Learn new ways to
improve the ongoing selection, scoring, mon-
itoring, and review of interdependent project
ideas, schedules, resources, and workflow. Find
out how to support integrated concept devel-
opment to transform an idea into a product.
View a demo of a product and service perfor-
mance dashboard, and determine whether you
could use it to assess the strategic impact of
your new product initiatives and investments.
An up-to-date look at the CAD
engineering desktop user interface
from SAP
See how you can use the latest Web-based engi-
neering desktop user interface (UI) to directly
embed internal and external CAD designers
into your SAP system. Assess the UI’s ability to
extend product data and intelligence beyond
the confines of engineering and across mul-
tiple SAP applications that are used to create
and support material masters, BOMs, classifica-
tions, and engineering change documents. See
how the new UI supports collaborative design
by multiple users through incorporating col-
laboration, embedded search functionality,
and integrated product engineering while still
allowing you to retain security and access
control. View a demo that highlights a direct
CAD integration scenario. Gain insight into the
usability improvements that have been made
to the UI. See how to share product design
information while working directly from your
CAD system and capture your product struc-
ture for direct submission.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
A comprehensive guide to SAP
offerings for integrated product
development (IPD)
This session examines SAP functionality that
helps you achieve product and service leader-
ship through integrated product development
(IPD). Look at the comprehensive solution set,
which includes the design of specifications,
recipes and product structures, product cost-
ing, synchronization of manufacturing data,
product and process testing, and functionality
to evaluate product portfolios and projects in
collaboration with external and internal part-
ners. Look at capabilities for product design
using computer-aided design (CAD), change
management processes, and material and
task sourcing. Examine how this functional-
ity can be used to extend business processes
and bridge functional silos, enabling a collab-
orative development environment designed
to speed time-to-market, lower development
costs, and increase quality. Understand how to
pursue an IPD strategy and achieve better vis-
ibility into and control over product data and
documents, engineering changes, and costs.
Get a preview of the planned IPD scenario
extensions, designed to assist the new product
development process.
Learn how to use SAP Recipe
Management to develop and
control product formulation
information throughout the product
life cycle
Examine the latest SAP Recipe Management
functionality designed to integrate product
and process formulations for the process and
consumer industries. See how the latest release
of SAP Recipe Management offers a more user-
friendly experience through the use of Web
Dynpro technology. Learn the best ways to
use this solution to support your product for-
mulation, product specification, and product
labeling needs. Examine new usability and
functional features, such as searching, navi-
gation between object relationships, recipe
ingredient optimization and ad hoc workflow
capabilities. Come away with an understand-
ing of how SAP Recipe Management is evolving
from a system of records to a process and data
enablement solution.
35
See what’s coming with
SAP Portfolio and Project
Management 5.0: A detailed look
at features and functions
This session offers insight into how to improve
phase-gate product development processes
using SAP Portfolio and Project Manage-
ment. See how the latest solution architecture
has been updated to improve product data
flows. Find out how to close the loop between
portfolio management, operational project
management, and resource management.
Explore new features and functions, such as
improved closed-loop resource management,
better integration, and the business con-
text viewer tool for reporting. See how the
user interface offers more flexibility by pro-
viding end-user configuration options and
faster navigation. Learn how to better man-
age and govern the front-end of continuous
product and service innovation using deci-
sion flow management and idea management.
Step through a demo that illustrates closed-
loop resource management functionality and
how it supports efficient staffing processes
and the optimal management of phase-gate
processes.
Case study
How a utility company initiated a
unique collaboration scenario for
contracted services using a
supplier portal as an enabler
See the methodology behind Southern Cal-
ifornia Edison’s (SCE) objective to create an
external-facing portal so that suppliers can col-
laboratively complete the source-to-invoice
process for contracted services. Examine the
unique integration of SAP Product Lifecycle
Management (SAP PLM) plant maintenance
functionality, SAP Service Management and
SAP Supplier Relationship Management
supplier self-service (SUS) and enable out-
side contractors to respond jointly to service
requests issued from the utility. Understand
why SUS required customization in order to
publish PLM notifications and subsequent
work orders for service providers to finalize the
scope of their work and manage the delivery of
services. Grasp SCE’s end-to-end process as the
authorization path closes the loop between the
work order packet issue, and how the result-
ing contractors planning’s incorporate into the
purchase order integration, field change order,
and finally, invoicing via service confirmation.
View how suppliers and SCE manage and see
work through a common view across the lifecy-
cle of their projects. View final portal views for
both contractors and buyers of services.
 Track 10
Technology and implementations
Case study
Under the hood at the Dansk
Supermarked SAP EWM
deployment
Get a technical perspective of the Dansk Super-
marked SAP Extended Warehouse Management
(SAP EWM) implementation, data model, and
integration with SAP ERP, and see how it was
customized to its retail/wholesale environment.
Examine the Dansk master data structures
between SAP ERP and SAP EWM using the core
interface (CIF), and its master data maintenance
processes. Look at how Dansk uses unit-of-
measures to support stock keeping unit (SKU)
requirements for stock balancing and order pro-
cessing. Understand and compare its chosen
model with the option of using logistic variants
as an alternative to tracking inventory by SKUs.
See a demo of how Dansk configured SAP EWM
functionality with customized rule sets that
enabled warehouse order and wave creation
to support pre-picking scenarios. Learn how it
designed the SAP EWM framework to support
package material handling in support of picking
and putaway scenarios. Look at how Dansk set
parallelization settings using header and item
status, to distribute the workload for multiple
instances to speed process performance. Take
home undocumented integration codes to use
for your SAP ERP to SAP EWM data modeling.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
36
Case study
A technical view of how DP DHL
integrates its SAP purchase-to-pay
solution with non-SAP financial and
order processing systems
This session will give you a unique view of how
the number one company in the global logis-
tics marketplace, Deutsche Post DHL (DP DHL)
achieved integration between its SAP Supplier
Test drive SAP Sourcing OnDemand
Relationship Management (SAP SRM) solution
and non-SAP financial and order processing
with a hands-on lab
Gain exposure and firsthand experience with
systems as a way to enable an automated pur-
the SAP Sourcing OnDemand solution by par-
chasing platform for 10,000 users across the
ticipating in this hands-on workshop. Get a
corporation. Get a step-by-step look at how
brief overview of the SAP Sourcing OnDemand
DP DHL designed and developed transactional
solution set and walk through common use
interfaces to ensure a seamless purchase-
cases for strategic sourcing, contract life cycle,
to-pay process with 10 finance systems and
and supplier management.
a dozen third-party ordering systems. Look
at the different approaches taken to design
Case study
and implement these interfaces ranging from
“home-grown” to the use of standard integra-
A technical look at how Clariant
tion. Take home an overview that shows how automates quality inspection data
to map business processes to integration solu- for stock release
tions. Learn about the operational aspects of See how Clariant optimizes a useful and unde-
P2P interface management to ensure that doc- rutilized tool to automatically release stock,
uments transfer and post correctly. leveraging SAP ERP functionality for quality
management. Examine how it utilizes a stan-
Tips and techniques to smoothly dard quality data interface to transfer inspection
data between its four different, regional pro-
and seamlessly transfer data
duction systems, as a way to reduce errors and
between SAP APO and SAP ERP, streamline its ship-to-stock process. Under-
leveraging the core interface (CIF) stand its challenge: to automate inspection
Get expert lessons to smoothly transfer master data as part of the batch shipment process,
and transactional data between SAP Advanced so that when a goods receipt posts, inspec-
Planning & Optimization (SAP APO) and SAP tion results are automatically updated. See a
ERP by leveraging the core interface (CIF). Find demo that shows you how Clariant processes
out how the number of records from which and sends an IDOC in parallel with the goods
you’re transferring data affects the creation of receipt, containing the relevant quality data,
integration models. Gather tips to properly set which is then automatically processed as part
up the CIF, including how to effectively lever- of its standard, ship-to-stock process. Grasp the
age user exits. Overcome transactional data benefits of integrating critical quality inspec-
discrepancies via the Delta Report. Learn how tion data as a safety measure and time-saving
to properly apply sequencing rules to avoid opportunity.
error messages that can grind your data trans-
fer to a halt. See how to use the CIF cockpit
tool to monitor the data transfer process in real
time. Understand how to activate the data vol-
ume report. Get a concise explanation on the
new Master data incremental load function-
ality. Take home a previously undocumented
collection of error messages common to
data transfers with the CIF, along with proven
techniques to fix them that will save you con-
siderable time and effort.
Track 10 continued on next page
 Track 10: Technology and implementations
Increase the speed of
implementation with a new rapid
deployment solution for portfolio
monitoring
Examine the new integrated delivery approach
designed to help you manage the scope, con-
tain costs, and streamline the project timeline
for your SAP Portfolio and Project Management
implementation. Understand how the software,
coupled with services, brings together essential
functionality for portfolio monitoring, faster and
more affordably than a traditional deployment,
while still reducing risk. Understand how this
rapid-deployment solution enables you to align
projects goals with rock-solid, portfolio-based
decision-making support for the monitoring of
new projects on portfolio (and program) levels.
A look at SAP enhancements that
extend your production execution,
integration, and collaboration
practices
Get all the functionality you can squeeze out
of your SAP investment for production plan-
ning and execution with a review of the latest
functionality available with enhancement pack-
ages 4 and 5. Whether you are using SAP ERP
as your production platform, the latest SAP
Business Suite applications, or stand-alone
applications, this session will introduce you to
additional capabilities that extend lean Kan-
ban planning, execution and usability, improve
work in process (WIP) visibility, and enhance
shift data reporting. Find out how to leverage
enhancements to improve supplier collabora-
tion, including the exchange of work orders and
quality issues between SAP ERP customers and
non-SAP outsourcing partners to achieve a sin-
gle data source for storage and retrieval. Look at
the latest update of the interface that enables
the integration of production orders between
SAP ERP and SAP Manufacturing Execution. Get
a sneak peek on what’s to come for both dis-
crete and batch-oriented production processes.
For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700
Assess a new deployment
package to get SAP procurement
solutions up and running fast
Evaluate the different rapid deployment strate-
gies designed to jumpstart your SAP investment
for self-service procurement, spend perfor-
mance management, and sourcing. Examine
the various deployment models for SAP Sup-
plier Relationship Management (SAP SRM)
that enable self-service, including “one-cli-
ent deployment,” classic, and extended classic
scenarios. See the implementation accelera-
tors, gleaned from best practices that provide
enhancements (BAdIs) that offer precoded
custom logic to enable workflow, catalog map-
ping, organizational structure maintenance,
test scripts, and more. Understand how to
get started, and get tips to help you assess
whether your business can benefit from a rapid
deployment solution (RDS).
Extend the four walls of your
source-to-contract process — on
demand
See how SAP Sourcing can be delivered as an
OnDemand, subscription-based service in order
to streamline your source-to-contract process in
a secure, Web-based environment. View a demo
that walks you through the sourcing process —
from the initial internal sourcing request for a
category of spend — to the qualification of sup-
pliers and sourcing process, to the final contract
award. See how to easily customize fields within
the user interface to map them to your busi-
ness requirements. Examine decision support
functionality that can be used to analyze and
compare supplier responses. Examine reverse
auction functionality as a way to achieve deeper
cost savings. Understand how SAP Sourcing
OnDemand integrates with SAP ERP to ensure
contract compliance. Get additional tips on how
to manage change and drive adoption.
A sneak peek at SAP analytics to
enhance decision support for
product-related data
Evaluate the integrated business context viewer
(BCV) as a way to flexibly embed quantifi-
able results from disparate information sources
within the SAP Product Lifecycle Management
(SAP PLM) suite and from other sources that
impact decision making, such as SAP ERP or
legacy systems. See how to leverage BCV as
a way to dramatically reduce search time for
critical product-related data. View a demo that
shows how to capture influencing factors from
SAP and non-SAP systems, such as supplier
history, production costs, quality measures,
and more. See how the BCV presents informa-
tion to the users via a new user interface (UI),
with the option of using predefined templates.
Learn how to customize fields to your unique
business requirements.
37
A new way to improve
communications with vendors,
customers, and partners to
streamline B2B transactions
Evaluate a new offering from SAP and busi-
ness partner Crossgate, an SAP Information
Interchange with a new way to connect your
trading partners. Compare this solution to
more traditional point-to-point enterprise data
interchange (EDI) tools to understand how the
pre-integrated B2B profiles of SAP Informa-
tion Interchange utilize iDocs and enterprise
services to lower the cost and time of B2B
enablement. Understand how SAP Informa-
tion Interchange leverages SAP NetWeaver
Process Integration (SAP NetWeaver PI) to pro-
vide maximum flexibility for managing your
B2B infrastructure. See how line of business
applications, such as SAP Supply Network
Collaboration (SAP SNC), is enabled for B2B
with SAP Information Interchange. Look at
applications for procure-to-pay, order-to-
cash, and other business process scenarios,
where data connections to SAP are exchanged
with non-SAP partners. Grasp the advantage
of one implementation (and updates) han-
dled through standard SAP maintenance as
opposed to issues that are often encountered
with EDI when new points of entry into your
system are introduced.
A new deployment package to
get SAP capabilities for
transportation management up
and running fast and at a reduced
cost
Are you evaluating SAP solutions for transpor-
tation management? Examine one of the new
SAP Rapid Deployment solutions, which brings
together the SAP Transportation Management
(SAP TM) functional scope, coupled with imple-
mentation services, and supporting collateral
materials for training. It is designed to get your
SAP transportation management solution up
and running faster, and at a lower cost. Evalu-
ate the rapid deployment solutions approach
as a way to help drive down total time of
implementation by leveraging preconfigured
sample content to deploy international con-
tainer shipping capabilities. Look at the rapid
deployment solutions best practice approach
for the booking of vessel capacity, assign-
ing and container loads to bookings. See how
rapid deployment solutions deployment links
into the carrier landscape from container track-
ing through status messaging. Get tips to help
you assess whether your business can benefit
from a deployment of this solution.
 Paris
13-15 April

Strategies • Best practices • SAP updates • Skills development

Full Event Conference Jumpstart Day
(Conference and
Conference rates Jumpstart Day) Only Only
12-15 April 2011 13-15 April 2011 12 April 2011

Pay by 18 February 2011

Les Palais des Congres
(save €300)
€1699 €1499 €599 de Paris
2 Place de la
Pay by 18 March 2011
(save €200)
€1799 €1599 €599 Porte Maillot 75017
Paris, France
Pay by 11 April 2011
(save €100)
€1899 €1699 €599

Pay on-site €1999 €1799 €699

4 conferences —
1 location
Educational and networking opportunities
Four conferences are
More than 150 educational sessions and forums hosted in Paris,
Expand your skills and knowledge by learning from the top experts at SAP, independent 13-15 April:
consultants, and your industry counterparts.
• Logistics and Supply
Chain Management
Jumpstart Day 2011
Special three-hour, pre-conference sessions hosted on Tuesday, 12 April, offer you the
opportunity to explore new trends and strategies and enhance your learning experience at • Manufacturing 2011
the main conference.
• PLM 2011
Ask-the-Experts • Procurement
Sit down one-on-one with the leading experts to ask questions and get detailed, and Materials
authoritative answers. Management 2011
Attendees of one
Case studies
conference may attend
Take away best practices and methodologies taught by the companies that practice them.
Learn from highly experienced SAP customers to solidify your own strategies and tactics.
any sessions of interest at
the other conferences at
no additional cost.
Insider discussion forum
Hear about your peers’ projects, challenges, and ongoing initiatives during forums facilitated
by an expert moderator. Send your team
Bring a team of 5+ and
Evening receptions you can divide and
Interact with the best and the brightest minds working with SAP software. Build conquer all of your
a lasting network of peers and meet with leading product and service vendors. learning objectives.
Call +1-781-751-8700
to learn how your
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For more information and to register, visit www.scm2011.com/paris or call SAPinsider at +1-781-751-8700