Inside Intel‟s

launch into security

We talk to Intel about their new Anti Theft Technology
and their collaboration with WinMagic

Infosecurity Websense How to secure

Europe 2011 announce ESG your Wi-Fi

Who to see at the Email Security Best practices for

year‟s biggest Gateway completes implementing
information security the unified TRITON enterprise wireless
expo platform security

www.e92plus.com Spring 2011

Introducing SecurityPlus
The leading security magazine from e92plus

Welcome to the latest edition of SecurityPlus from e92plus:

essential industry insights and interviews from your IT Security Distribution Partner.

2011 is an exciting year for e92plus, as we build on three successive years of growth.
We were delighted to end 2010 on a high after being awarded the prestigious
title of Security Distributor of the Year at the CRN Awards - so a big thank you to
everyone for your support!

We also welcome new vendor partners on board, including innovative storage from Drobo, desktop virtualisation
from LG and advanced network reporting from WebSpy.

Don‟t forget, SecurityPlus is unique to e92plus - and is available to our reseller partners with your own branding as
part of a full marketing campaign. If you are interested in taking part, email us at securityplus@e92plus.com.

Mukesh Gupta
Managing Director of e92plus

Inside this edition

Page 3 Infosecurity Europe 2011
Who to see at this year‟s exhibition.
Page 4 Is your sensitive corporate data secure?
The challenge of sharing key information
without compromising security.
Page 5 Meeting the challenge of modern email
threats with Websense Email Security
The risks associated with email have changed
significantly over the last few years.
Page 6 Revolution through evolution:
the launch of Intelligent Whitelisting
Reduce operational headaches, remove
endpoint complexity and lower TCO.
Page 7 What hackers know that you don’t
Bridging the gap between on-premise and
hosted security solutions.
Page 8 Is your Wi-Fi network secure enough?
What are the best practices when it comes to
enterprise wireless security?
Page 9 High security, low cost 2FA
Authenticating users is an essential security
issue to tackle today.
Page 10 Interview with Intel
We speak to Intel about their entrance into
the security market.
Page 12 The secret key to your network
The importance of implementing a log
management process.
Page 13 Global Radio authenticate with 2FA
How they maximised flexibility offered to
their workforce using 2FA via mobile phone.
Page 14 Securing your VPN traffic
How to avoid the security loopholes
associated with remote VPN access.
Page 15 New SMB focused storage products
Sophisticated storage solutions from Drobo
for small and medium businesses.
Page 15 The world’s first portable, encrypted
private web browser
Unparalleled web surfing privacy via USB.
Page 16 LG offer a recession beating solution
Meeting the demand for low-cost desktops.
Page 16 Does poor AV performance turn you off?
Why 25% of users admit to turning off their
anti-virus protection.
Page 17 Security news in brief
Including news from Websense, WinMagic
and how some companies spend more on
coffee than their security!
Page 18 e92plus Technical Services:
We’re here to make business easier
We help add value through our extensive
experience and product knowledge.
Page 19 e-centives Rewards
Find out what‟s available in Q2 2011 from
our exclusive reseller rewards programme.

Page 2
Infosecurity Europe 2011
19-21st April, Earls Court, London
Infosecurity is Europe's most comprehensive gathering of information
security professionals, located at Earls Court. Showcasing the most diverse
range of new and innovative products and services, and addressing today's
strategic and technical issues in an unrivalled free-to-attend education
programme.

Many of our leading vendors will be at the event - and it‟s an ideal
opportunity for you to visit their stands, see the latest technology and
learn more about the great opportunities available.

Key vendors to visit

Avira will be attending Infosecurity
Europe for the first time this year,
promoting their Anti Virus
technology and their new hosted
email security solution.
Come and visit the Barracuda
stand for a hands-on
demonstration of their unique
Backup Service, and get updated
on the rest of product range.
Celestix will be showcasing their
new HOTPin 2FA and BSA
solutions. You can also enjoy a
live demonstration of Microsoft
TMG & UAG in action.

Stand L88 Stand C10 Stand C40

Come and see Drobo‟s range of
award-winning data storage
products that provide unrivalled
data protection, management
features and ease-of-use.
Visit Vasco for the perfect solution
for integrated remote access, web
application and network log on
authentication.
Websense will be demonstrating
their new Email Security Gateway
solution which completes their
TRITON interface, combining web,
email and data solutions.

Stand K75 Stand C21 Stand E10

Book a meeting with

e92plus and our vendors
The above vendors will all be exhibiting at this years Infosec, but they
Visit WinMagic‟s stand to learn
would love to take time out to meet with resellers one-on-one to
why their encryption is trusted by
discuss how we can work together to increase your business.
enterprises worldwide, and see a
If you would like to book a meeting time with us or any of our vendor
demonstration of Intel‟s new AT
partners please visit our Infosec landing page and fill in the form:
technology.
www.e92plus.com/infosec
Stand B71

Page 3
To share or not to share:
Is your sensitive corporate data secure?
In today‟s world, mission critical
data needs to be shared quickly
and securely. The increasing
requirement to send information
between users all across the globe
means that sensitive data is
constantly at risk. With the rising
sophistication and frequency of
threats, it‟s essential that
information is secured no matter
where it is, how it‟s sent, or who
it‟s being shared with.
The Challenge
A critical part of today‟s business
operations is the efficient sharing
and distribution of information
between employees and non-
employees such as contractors,
vendors or partners. Organisations
depend upon users being able to
collaborate easily and share
information quickly. The challenge
is how to easily secure sensitive
information whilst making it
available to legitimate users when
and where they need it.
For example, attaching a
confidential document to an email
is an easy and efficient way of
transferring information, but how
secure is it? If the document is
highly confidential and contains
valuable information, what
protection methods are used whilst
the file is in transit, and after it‟s
received? The result of insufficient
data protection methods can result
in damaging data leakage.
What’s the real impact of data
leakage?
In a recent survey conducted by
Forrester titled “The Value of
Corporate Secrets”, the associated
cost of a data leak derived from a
rogue employee stealing sensitive
company documents was estimated
to be at least £250,000. Meanwhile
the cost of a data leak from an
outside business partner losing or
abusing sensitive information was
over £75,000 per incident.
Breaches of data security don‟t just
have direct financial impact. They
can also lead to bad press, lower
customer confidence, brand and
reputation damage and potential
fines imposed by regulatory
authorities.
Think Data-Centric Security
Securing your network, devices and
applications is one step in the
overall security chain – but what
about securing the data itself?
Encrypting an entire laptop doesn‟t
help to protect data when being
shared: it only addresses the loss
of the device and data at rest, and
does not help in securing data that
needs to be shared in order to be
used effectively.
Transmitting data securely from
point A to point B is just one step in
its journey – but what happens
when it reaches point B, the
recipient? How do you ensure that
the data, now it has safely reached
its destination, is only accessed by
the recipient you want to access it
and not by anyone else? To use the
information it has to be opened in a
decrypted state, leaving the
possibility for mistaken or malicious
disclosure.
By applying data-centric security,
companies can ensure that the
information itself has a persistently
applied level of security around the
document itself, thereby keeping it
safe wherever it needs to go.
find out more at www.securityplusonline.co.uk/BSA
This also means that additional
layers of security can be
introduced, enhancing the data
owner‟s ability to control what can
happen to the information, who can
access it, when they can access it
and where. With these parameters
in place, companies can define
everything needed to ensure
information security both internally
and externally to the business
whilst still remaining flexible and
with enough granularities to cope
with the many different levels of
access different parties need.
Introducing Celestix BSA
As a global leader in securing
business information, Celestix
Networks is bringing to market the
BSA appliance to specifically
address the critical data protection
challenges businesses face.
Celestix BSA is an integrated
appliance solution that delivers:
 Information Rights
Management – ensuring the
right people get the right level of
access to the appropriate files.
 Secure Managed File Transfer
- industry leading 2048-bit
encryption applied to both the
transfer and to the file itself.
 Persistent Data File
Encryption – Protection applied
to any file type, any transport
method and whilst in storage.
 Auditing & Compliance
Reporting – Supports
regulatory compliance by
providing reporting and audit
trail functions of the file
activities.
For the first time your sensitive
information can be made available
for distribution and collaboration on
your terms, without the risk of
interception, unintentional loss or
theft. Celestix BSA keeps control of
your sensitive data no matter
where it goes or who it‟s being
shared with.
Meeting the challenge of modern email
threats with Websense Email Security
When you examine the challenge
that companies are facing when it
comes to modern email security, it
becomes apparent that the threats
and risks associated with email
have changed significantly over the
last few years.
“89.9% of all unwanted
emails contain links to
spam sites or
malicious websites.”
Websense 2010 Threat
Report
Today email security and Web
security have converged. In a
recent threat report conducted by
Websense, over 89% of unwanted
email contains an embedded link to
a website. Email is typically the
lure to a website that delivers the
attack and more often than not,
the website itself is a legitimate
site that has been recently
compromised. This makes it nearly
impossible for legacy signature and
What is Websense
TRITON?
The Websense TRITON solution
consolidates web security, email
security and data loss prevention (DLP)
into a highly flexible and scalable
architecture that unifies content
analysis, platforms, and security
management.
The unified platform offers several
benefits. First, the freedom of
deploying content security solutions in
the cloud or on-premise offers the
flexibility to meet changing security
requirements. Second, the on-premise
platform is highly integrated, enabling
web, email, or data security solutions to
operate on a single appliance. Finally,
tight integration between the cloud-
request an evaluation at www.securityplusonline.co.uk/Websense
Inbound Threats Websense Email Security Gateway Anywhere
 Spam
 Viruses
 Malicious URLs
Outbound
 Data leaks
 Acceptable use
 Compliance
reputation-based security to
provide adequate protection. It also
underscores the importance of
dynamic Web security intelligence
in stopping email security threats.
Websense Email Security
Gateway is the only email security
product anywhere that offers
embedded, enterprise-class data
loss prevention (DLP) that screens
incoming email for blended threats
that contain links to malicious
websites, invasive script, or other
web threats. Use of the extremely
based and on-premise platforms
through Websense TruHybrid
deployment enables you to best meet
the needs of headquarters, remote
offices, and mobile workers. Unified
management spans the Websense
hybrid deployment option ensuring
that remote office and mobile workers
receive the same high-quality
protection consistent with their HQ-
based colleagues. And you receive a
SaaS
 Offload all inbound email
processing
 Maximise resiliency by
queuing inbound email in
the cloud
 Reduces network and
bandwidth load
Websense V-Series
Appliance


TruEmail DLP
Unified Policy Control and
Reporting Across Email,
Web and Data
granular policy controls guards
against outgoing malicious or
accidental data loss.
Websense ESG also taps into their
hosted email security offering,
intercepting all spam and other
unwanted email in the cloud,
freeing up your servers and
preserving bandwidth. What‟s
more, it is all wrapped up into the
single TRITON interface meaning
you don‟t have to worry about the
extra expense and complexity of
multiple vendors or interfaces.
single interface with management and
reporting capabilities for Websense
web, email, and DLP technologies.
Compared with narrowly focused point
solutions, the TRITON solution provides
unrivalled visibility into an
organisation‟s computing environment
and application traffic, thereby
delivering superior flexibility and
control.
Page 5
Revolution through evolution:
the launch of Intelligent Whitelisting
The current approach to protecting
endpoints is ineffective, and this is
costing organisations time and
money. Malware has exploded;
endpoint complexity continues to
increase due to the many 3rd party
and so-called Web 2.0 applications;
and security products today are
more complicated than ever. Adding
to the challenge is stagnate IT
budgets.
Application whitelisting, sometimes
referred to as application control, is
one of the original security models.
It prevents any program file /
executable from running unless
explicitly permitted in the whitelist.
By creating a whitelist of known
good applications, everything else –
malware, unwanted applications,
unknown programs, etc. – is blocked
until authorised to run. While few
doubt its effectiveness as a security
tool, historically it has not been
flexible enough for the modern
enterprise.
The Past
At the dawn of the modern
computing age, computers and
devices arrived with all features,
Page 6
services, and ports turned off by
default – and that‟s where they
stayed until someone explicitly
authorised and enabled (or
“whitelisted”) them. As computer
use flourished outside of the server
room and as more users required a
growing number of new applications,
IT managers found whitelisting too
restrictive, too inflexible, and too
difficult to manage within the
modern enterprise. So, while
effective, application whitelisting
became a security tool generally
reserved for static environments
such as mission critical servers,
kiosks, POS systems, and the like.
The Present
Today, the vulnerabilities in
operating systems and 3rd party
applications are increasing;
according to NSS Labs, historically
about 6,000 to 7,000 vulnerabilities
were found in applications in any
given year, but in 2010 the count
was closer to 10,000. The malware
being pushed out to exploit
vulnerabilities have exploded both in
number and sophistication. Hackers
are layering complex methods that
subtly alter single pieces of malware
to make them look like hundreds of
different applications to the blacklist
signature (AV) engines.
Additionally, as malware has
exploded, so have the costs
associated with it, including rising
help desk calls, tier 2 and 3 event
management, HD re-imaging,
network downtime, lost employee
productivity, and so on.
The Future
One can distil the root causes of
most endpoint security issues to a
single core issue: a breakdown in
change control. Whether that
manifests itself through malware or
end users installing unauthorised
applications, the lack of an
established change-control policy –
or the ability to enforce this policy –
learn more at www.securityplusonline.co.uk/lumension
is adding to the security and
operational overhead in today‟s IT
environments.
Advances in application whitelisting
now focus on making the technology
more flexible for today‟s dynamic
endpoint. New levels of intelligence
are being added through trusted
change engines and whitelist
management can integrate with
other tools like patch management.
And no longer is application
whitelisting an alternative to anti-
virus. AV will continue to play a role
in endpoint security, as will patch
management and other technologies
like device control. But now
application whitelisting will play an
increasingly important role in your
defence-in-depth approach to
endpoint protection.
Lumension Intelligent
Whitelisting™ is the industry's first
integrated, application whitelisting
solution that combines patch
management, application control,
anti-virus, and trust-based change
management into a single, unified
workflow.
Delivered through LEMSS
Management Console, Intelligent
Whitelisting helps you to reduce
operational headaches, remove
endpoint complexity, lower total cost
of ownership and regain control of
your endpoints.
 Continuous Protection quickly
enforces whitelist policies to
prevent untrusted changes
 Simplified Deployment
provides a snapshot to define
policies
 Flexible Automation allows on-
the-fly policy changes to facilitate
authorised updates
 Unified Workflow integrates
Application Control, AV and Patch
Management into a seamless
workflow
What hackers know that you don‟t:
Cloud security for web 2.0
Many organisations are finding that
the weakest link in the security
chain is the endpoint device, or
more specifically, the end user.
Whether it is through carelessness,
ignorance, malicious intent or just
plain ignoring the rules, end users
introduce all sorts of security ills into
a business network.
However, one of the biggest
considerations for network managers
today is the need to provide
flexibility. Today‟s workers have
come to rely on social networks,
websites and electronic messaging
to gather the information needed to
perform their jobs, build business
relationships and access external
information. Those necessities
create a conundrum for security
professionals: on one hand,
administrators can limit the access
to those resources, but productivity
will eventually suffer, while on the
other hand, opening up a network to
external resources can result in a
myriad if security problems. It all
comes down to balance and
acceptable risk.
Simply put, all that typical end users
desire is unhindered access to the
resources they need to perform their
duties. For IT to provide that access,
a multitude of security services need
to be implemented, all without
burdening the end user and still
offering the highest level of
protection. These requirements are
often beyond what can be done with
desktop or endpoint-based security
products, forcing IT to adopt highly
integrated security solutions which
are burdensome, expensive and
short of fully reliable.
Finally, there is an increased
administrative burden in the form of
security. Most Web 2.0 services
allow users to bypass corporate
controls and access applications
directly, leaving only local (PC-
based) security and possibly the
corporate firewall between the end-
user and the application. The
problem worsens when mobile users
request an evaluation at www.securityplusonline.co.uk/barracuda
and remote offices are added to the
equation. Simply put, premise-based
security solutions cannot scale
beyond the corporate edge.
One way to address the problem is
to use hosted security solutions to
protect users from the security
problems created by hosted
applications. That concept
completely changes the dynamic of
dealing with security. In practice the
user is always protected, regardless
of what they are connecting to.
Ideally, a fully implemented security
cloud solution will handle and control
all web traffic between the user and
their destination, regardless of the
user‟s location and connectivity
methods.
Barracuda Flex is a cloud-based
secure Web gateway that protects
users from malware, phishing,
identity theft, and other harmful
activity online. The service sits
between a company‟s network and
the internet to protect the
company‟s users as they conduct
business-critical activities on the
web. The management is handled
through a familiar Barracuda console
interface, with infinite scalability to
allow your business to grow without
necessitating expensive hardware or
software upgrades.
Typical challenges
with web 2.0
Users trust website content without
hesitation.
People will click on links - and that
applies equally to a contact on
LinkedIn as it does a surfing cat on
Facebook.
Most people trust social network
users.
Despite the ubiquity of anonymity
online and the inherent dangers we
all know, most people will trust a
familiar name.
Nobody resists free Wi-Fi.
The temptation in the coffee shop is to
just quickly check those emails, but
one simple bad connection can blast a
gaping hole in your network.
End users execute code from places
they trust.
They can‟t help it - Trojan-laced
banner ads on Web 2.0 sites such as
MySpace often require no user
interaction to activate infection.
Browsers are the new security
flashpoint.
We all need them, but IT departments
can‟t control them and “zero-day”
vulnerabilities have replaced AV as
the distribution method for malware.
Page 7
Are Wi-Fi networks secure enough
for the enterprise?
Wireless networks are common
today in many security conscious
industries such as government,
healthcare, and financial services.
You might be wondering how such
organisations are even able to
deploy wireless networks given
some of the well-publicised attacks
on wireless security, for example the
one that affected TJ Maxx in the
United States circa 2007.
Historically, the most significant Wi-
Fi attacks have been due to reliance
on an outdated security standard
called WEP (Wired Equivalent
Privacy). Today, if wireless security
is planned with “defence-in-depth” in
mind, the wireless network can be
equal to or more secure than a wired
network. Defence-in-depth provides
different layers of security through
mechanisms such as encryption,
authentication, firewalls, and
intrusion detection & prevention.
This article will discuss best practice
recommendations for each of these.
WEP was the first wireless
encryption standard but was cracked
within a few years after its inception.
Unfortunately, the knowledge of this
failure has propagated in the minds
of people today. To address the
security hole of WEP, the Wi-Fi
industry instituted WPA (Wi-Fi
Protected Access). WPA came out in
two different versions – WPA and
WPA2.
The WPA and WPA2 frameworks can
be implemented in two different
Page 8
Standard
First
Encryption
Certified
WPA2 Enterprise 2004 AES
WPA2 Personal 2004 AES
WPA Enterprise 2003 TKIP
WPA Personal 2003 TKIP
WEP 2000 WEP
ways, Personal and Enterprise. WPA/
WPA2 Personal use pre-shared keys
with the same key placed into both
the access point and the wireless
station (e.g. laptop). The key is used
to authenticate the station and
encrypt its traffic. Unfortunately,
WPA/WPA2 Personal is subject to
offline dictionary attacks.
WPA/WPA2 Enterprise leverages a
server-side digital certificate on a
RADIUS server. Client-side
credentials vary and can include
username/password combinations,
tokens, or digital certificates.
Additionally, WPA2 uses the best-in-
class Advanced Encryption Standard
(AES) which is currently considered
unbreakable. The Wi-Fi security
standards are summarised in the
table above.
Once authenticated into the wireless
network, it is best practice to use an
integrated stateful firewall to further
segment access to network
resources. Firewall rules can then be
written to allow or deny access
based on factors such as IP address,
port, service, or time of day.
Another important piece of security
on Wi-Fi networks is wireless
intrusion detection & prevention
systems (WIDS/WIPS). These
systems scan the air, either via
dedicated sensor radios that
scan 24 hours a day or by
time-slicing. Time-slicing
sensor radios also serve
wireless stations and so
periodically scan off-channel
to detect threats to the
network, reducing the
amount of effective time they
have to scan.
watch our videos at www.securityplusonline.co.uk/xirrus
Authentication
Relative
Strength
802.1X w/ EAP Very High
Pre-Shared Key Moderate
802.1X w/ EAP High
Pre-Shared Key Moderately Low
Shared Key / Open Low
In addition to these technical
mechanisms, do not overlook the
basics. Change default values such
as the administrator username and
password, SNMP community strings,
etc.
The following summarises best
practices with regards to enterprise
wireless security:
 Implement WPA2 Enterprise
where possible – this is the most
important one. Using WPA2
Enterprise eliminates the impact
of many attacks.
 If using WPA/WPA2 Personal, use
long pass-phrases (a minimum of
15-20 characters) which are
much more resistant to attacks.
 When implementing WIDS/WIPS,
choose a solution with dedicated
sensors to provide 24x7
protection.
 Segment users into different
groups and leverage firewall rule
sets to give each group only the
access they need.
 Don‟t overlook the basics, such as
changing default values and end-
user security awareness training.
All things considered, is wireless
secure enough for your
organisation? Absolutely. By
implementing the idea of defence-in-
depth and following best practices,
wireless can be equally (or more)
secure than wired networks.
Xirrus is the leader in high
performance Wi-Fi delivering
unmatched performance, giving you
greater capacity and bandwidth with
fewer devices, ports and cabling.
HOTPin from Celestix: High security,
low cost two-factor authentication
Introducing HOTPin 3.0 – Next
Generation Tokenless Two-
Factor Authentication (2FA).
Form grabbers, keyloggers, and
phishing are a few of the tools
hackers use to steal user-login IDs.
Selling stolen IDs has become a
sophisticated business, which brings
up the question: who really is on
your network? Authenticating
users is the right security issue to
tackle today.
Celestix has introduced the
latest version of its leading 2FA
solution, HOTPin 3.0.
HOTPin enables organisations to
leverage their existing infrastructure
and resources to add another layer
of security for remote access. It
positively verifies who gets access to
resources by adding a second factor
of authentication using OTPs (One
Time Passwords) that can be used in
conjunction with a PIN. OTPs are
delivered via email, SMS text or soft
tokens via the user‟s mobile device.
Soft token devices include iPhone,
Windows Mobile, Windows, Symbian,
Android, and Blackberry.
What’s new with HOTPin 3.0?
Although HOTPin was the first 2FA
system fully integrated with
Microsoft Unified Access Gateway
(UAG), the new version of HOTPin
can now be integrated with any SSL
VPN or firewall product, or it can be
deployed as a standalone appliance
solution.
It also adds further integration with
Microsoft technologies such as
DirectAccess and Active Directory.
Other highlights include advanced
user reporting capabilities and
integrated high availability options.
Enhanced security for
DirectAccess from Microsoft
With today‟s workforce more mobile
than ever, providing a seamless
connection to internal resources for
request an evaluation at www.securityplusonline.co.uk/HOTPin
remote employees is a key benefit of
DirectAccess (DA), but also creates a
new level of risk.
DirectAccess from Microsoft is
exclusive to Windows 7, and
provides the ultimate user
experience when working remotely
by providing full desktop access to
the network.
HOTPin integrates with DA to add
another layer of security by
requiring users to enter an OTP
before they can access the network.
The HOTPin/DA combination helps
organisations to ensure their
resources are protected, even with
„always on‟ remote connectivity.
Simplified remote access
HOTPin provides a single, integrated
platform for strong two-factor
security using existing infrastructure
investment. It is easy to setup and
deploy to large numbers of
geographically diverse users and it
meets the demands of industry
regulations like PCI DSS, FFIEC,
HIPAA, and Sarbanes-Oxley.
HOTPin delivers a feature-rich
authentication solution at a fraction
of the cost of competing 2FA
options, and it scales with the needs
of any sized organisation.
Why use soft tokens
for 2FA?
With HOTPin from Celestix, you can
enjoy the benefits of „soft tokens‟ -
the simple alternative to traditional
hard tokens that deliver fantastic
benefits:
 Great for extranet partners,
customers or contractors - no
need to redistribute hardware
tokens after short-term use and
you can repurpose user licencing
on the fly.
 Enjoy a lower cost, by avoiding
expensive hardware tokens.
 Stronger compliance with PCI,
SOX, HIPPA and other regulations.
 Increased employee mobility,
without worrying about keeping
the token with you - everyone
always has their mobile to hand.
 State of the art technology keeps
you on the leading edge of 2FA.
 Highly interoperable with
Microsoft infrastructures for
reliable operations.
 Lower environmental impact: no
expired hardware tokens to send
to landfills.
Page 9
It’s not just your PC - it’s your business
We speak to Intel
Intel® Anti Theft Technology
(Intel® AT) is technology from
Intel that provides intelligent
security for lost or stolen
laptops – all built into the
hardware, and gives you
protection no matter what
happens to the laptop*.
We spoke to Glenn Le Vernois, of
Intel’s Services Program Office,
about Intel’s entrance into the
security market, their
collaboration with WinMagic and
the future of data security.
Hello Glenn, and thanks to
speaking to SecurityPlus. Can
you tell us about the Intel AT
service, and what it means for
your customers?
Intel® Anti-Theft Technology
(Intel® AT) can remotely disable a
PC should it become lost or stolen.
If stolen, a “Poison Pill” can be sent
to the PC over the internet or via 3G
text message which immediately
disables the system. In addition, the
system is required to check-in
(rendezvous) with a server on a pre-
determined interval. Should the
system miss a rendezvous, it will
assume that it‟s lost or stolen.
Intel® Anti-Theft Technology utilises
a special capability in the Intel
chipset‟s manageability engine,
which provides special hardware
Page 10
capabilities. WinMagic has enhanced
their product to leverage these
hardware capabilities, which in turn
provides a more robust offering to
their customers.
Intel has chosen to collaborate
with WinMagic to include an
encryption solution in Intel AT.
Can you tell us more about how
the two solutions work together,
and why you have chosen
WinMagic as a key encryption
partner?
As I mentioned earlier, WinMagic
has incorporated support for Intel®
Anti-Theft Technology into
WinMagic‟s SecureDoc console to
allow a service provider or IT
department to manage SecureDoc
encryption and Intel AT from the
same console.
On an Intel AT capable notebook,
encryption keys are stored in a
protected area of the Intel
manageability engine. When the PC
is marked as stolen, access to this
protected area, including the
encryption keys is disabled. Utilising
this unique hardware feature
provides for a more robust and more
secure solution.
WinMagic‟s SecureDoc full disk
Encryption, support of Opal Self
Encrypting drives, and support for
Intel AT provides a very robust
security solution for the customer
who needs to ensure their data is
encrypted.
The combination of Intel AT with
SecureDoc encryption provides a
very powerful solution to protect
critical data.
The development of Intel AT is a
significant move for Intel, as it
has not only brought you into
the security market but also into
services. What were the key
drivers for this move?
Intel‟s focus for 2011 is in three
areas…Energy Efficient Computing,
looking to find out more about Intel Anti-Theft?
Connectivity, and Security. Every
week in the news, we hear about
some website that‟s been hacked, a
notebook was stolen with customers
data, or some new internet fraud
scheme…Security is becoming more
and more important and Intel
believes that leveraging features in
our silicon, Intel, through our ISVs
like WinMagic, can provide more
secure, differentiated solutions to
their customers. Intel® Anti-Theft
Technology is one example, as well
as Intel® Identity Protection
Technology (Intel® ITP).
How do security resellers add
value to Intel AT?
Security solutions can have a high
level of complexity and security
resellers play a vital role in the
selection, implementation, and
support of those solutions. Without
security partners like e92plus, many
companies would be forced to enter
this market alone. Customers, both
large and small, need a trusted
advisor to help them understand the
changing technologies and to help
them select the right solutions.
Intel AT can be a component of a
security reseller‟s portfolio, which
could include Intel AT, encryption
and complimentary services such as
backup and restore, help desk, and
management. This portfolio can
even be sold as a service, hosted
and managed by the security
reseller.
IT budgets are under severe
pressure due to the economic
challenges many organisations
are facing, so how does Intel AT
deliver ROI (Return on
Investment) to the user?
The ROI will vary, depending on a
number of factors – ISV, usage
model, mitigated risk, and the end-
users business. In many cases, Intel
AT is sold as part of the ISVs
solution, so the ROI for Intel AT
becomes part of their value
proposition.

The primary usage models for Intel
AT is to disable the PC, however
there are other benefits / usage
models which may solve problems
that some companies may have not
considered:
 Working with Encryption ISVs,
Intel AT can provide enhance
encryption by leveraging unique
capabilities in the Intel
manageability engine. Using
encryption technology and Intel
AT can mitigate risk of data loss
in the case of a stolen notebook.
 Other ISVs can provide a
mechanism for recovering the
lost or stolen notebook, as it will
beacon its location to that the
system can be recovered.
 Some school districts use Intel AT
to disable notebooks during
school breaks deterring
prospective thieves.
 Some ISVs support geo-fencing,
which allows the PC to only
operate within this pre-defined
area.
Delivering Intel AT
with WinMagic
The continued rise of the mobile
workers combined with an ever
increasing volume of data has
presented IT departments with more
challenges than ever before:
 The average cost incurred due to a
lost laptop is $49,246 1
 More than 88% of all cases in this
year‟s study involved insider
negligence 2
 Each year, 2m notebooks are
reported stolen and 97% of stolen
computers are never recovered 3
To provide organisations with a
complete, fully integrated solution
WinMagic combines Intel® Anti-Theft
Technology (Intel® AT) with full hard
disk & removable media encryption in
visit us at www.securityplusonline.co.uk/Intel
Interview with
Glenn Le Vernois
 Some Telcos are using Intel AT
as a way to ensure customers
who finance the purchase of a PC
through their monthly billing,
continue to pay their bills. In
some countries theft of
notebooks is very high and Intel
AT can reduce theft, as the
system will become locked down
if stolen, so greatly reducing the
notebooks‟ value post-theft.
Finally, what do you see as the
major challenges for
organisations in securing
confidential data over the next 5
years, and what role will Intel
AT play in meeting them?
one management console for all
notebooks embedded with Intel AT.
WinMagic provides a data protection
solution that protects endpoint devices,
removable media, sensitive files,
applications, residual information (such
as temp files), and the operating
system from unauthorised access.
Through the SecureDoc Enterprise
Server (SES), it is possible to disable
user access to the data in a non-
destructive manner. Even if the user
(for example, a terminated employee)
still has valid credentials and moves
the drive to another machine, the user
will not be able to access the data.
The solution is flexible to configure,
and simple to deploy. The built-in,
tamper-resistant security renders a
laptop unusable while also blocking
access to the valuable information
stored on its encrypted hard drive. It
also features customisable recovery
Securing confidential data is a broad
topic, as security is a key focus for
Intel, we will continue to add new
technologies to our processors and
chipsets which can be leveraged
through our ecosystem of ISVs and
security resellers to enhance the
solutions they deliver to their
customers. As cloud computing
becomes a new norm, it will present
new challenges and opportunities in
this space...beyond that, your guess
is as good as mine!
You can find out more about Intel
AT and how it integrates with
WinMagic to provide comprehensive
security for your laptop at
www.securityplusonline.co.uk/
intel or antitheft.intel.com
Intel, the Intel logo and the Intel Anti-Theft
Technology mark are the trademarks of Intel
Corporation in the US and/or other countries
* No system can provide absolute security under all
conditions. Requires an enabled chipset, BIOS,
firmware and software and a subscription with a
capable Service Provider. Consult your system
manufacturer and Service Provider for availability and
functionality. Intel assumes no liability for lost or
stolen data and/or systems or any other damages
resulting thereof. For more information, visit
www.intel.com/go/anti-theft
messages to encourage the computer‟s
safe return. And once returned, it‟s
simple to reactivate the laptop without
harming the hardware or data.
Intel AT is available today in
partnership with WinMagic, providing
you with a strong anti-theft protection
solution for lost or stolen laptops .
For more information on the service, or
to request a demonstration of the
solution, visit our website. You can also
find out which laptops are already
equipped with Intel AT technology at
http://antitheft.intel.com.
1
2
Ponemon Institute, Feb 2009
Ponemon Institute, Jan 2009
3
Processor, May 2006
Page 11
The secret key to your network:
Unlocking the value of your log data
Organisations today are deploying a
variety of security solutions to
counter the ever increasing threat to
their email and internet
investments. Often, the emergence
of new threats spawn solutions by
different companies with a niche or a
specialty for that specific threat -
whether it is a guard against
viruses, spam, intrusion detection,
spyware, data leakage or any of the
other segments within the security
landscape.
This heterogeneous security
environment means that there has
been a proliferation of log data
generated by the various systems or
devices. As the number of different
log formats increases coupled with
the sheer volume of log data, the
more difficult it becomes for
organisations to turn this data into
meaningful business information.
Transforming data into information
means that you know the “who,
what, when, where, and how” -
giving you the ability to make
informed business decisions. There
is no point capturing data if you do
not use it to improve aspects of your
business. Reducing recreational web
browsing, improving network
performance, and enhancing
security, are just a few outcomes
that can be achieved using
information from regular log file
analysis.
However, who has time to
review the logs of all the
network devices...let alone make
sense of them?
To achieve these outcomes, it is
important for organisations to have
a log management process in place
with clear policies and procedures
and also be equipped with the
appropriate tools that can take care
of the ongoing monitoring, analysis
and reporting of these logs.
So, here‟s a few tips on what can be
achieved through effective log
reporting.
Page 12
1. Establish acceptable usage
polices - this is the first step We needed accurate
towards reducing inappropriate reporting of web usage
usage before you implement any
and the ability to
form of filtering, and essential to
ensure the workforce understands analyse where our
what the rules are. Improvements bandwidth was
are often seen early on if the staff going...WebSpy
know the reporting is in place.
allowed us to
2. Establish your reporting understand exactly that.
requirements, especially to ensure Codemasters UK
you meet any obligations under any
laws or regulations relevant to your
industry or geography. It‟s all
important to examine who needs
reports - senior and line
management would often benefit as
well as the IT department.
3. Research your existing
capabilities - you may find that
many devices produce logs
(including proxy servers, firewalls,
routers and email servers) that
could give you an insight into data
loss or remote access activity.
4. Establish log management
procedures - it‟s important to WebSpy are a leading global
establish and maintain the provider of solutions that provide a
infrastructure and administration for transparent view over organisations‟
capturing, transmitting, storing and internet, email and network usage.
archiving or destroying log data. They enable organisations to protect
and maximise their internet
5. Establish standard reporting investment and enjoy the benefits of
procedures - regular reporting is a web-enabled environment while
essential to ensure that initial reducing costs and minimising
improvements are maintained. It‟s organisational risk.
also important to store user reports
in a secure location to ensure
confidentiality is maintained.
The benefits include the
6. Assign responsibilities - it‟s ability for real time
essential to identify roles and monitoring of internet
responsibilities for taking action on access by staff....since
events, remembering that
responsibility is not only the security installation we have
administrator‟s domain. reduced our internet
traffic by 30% which
7. Review and adapt to changes -
because of the metamorphic nature
resulted in significant
of the security environment it is savings and reduced
important to revisit steps 1-7 wasted productivity.
regularly and fine tune this process Mitcham Council
to get the maximum value from your
network logs.
learn more at www.securityplusonline.co.uk/WebSpy
Tune in for secure remote access!
Global Radio authenticate with 2FA
Boasting the number 1, 2 and 3
commercial radio brands in the UK,
Global Radio is the model of
efficient, brand driven, market
leading radio with brands including
Heart, Capital FM and Classic FM.
Global Radio was
looking for an
effective, cost-
effective and
user-friendly
authentication
solution to secure
remote access for
website content
editors working
from home updating online content.
However, there were a number of
additional key requirements:
 The ability for any system to
grow for use in future
deployments across more sites
 Work with existing hardware and
software solutions
 Be up and running in 8 weeks!
Having chosen VASCO, the new
solution combined hardware and
software options to maximise
flexibility offered to the workforce.
The key principle of VASCO‟s strong
authentication solutions is the
replacement of weak static
passwords with more secure
dynamic ones. Unlike traditional
static passwords, dynamic
passwords or OTPs (one-time
passwords) are only valid for a
limited amount of time and can be
used only once. Possible password
abuse is thus minimised, as it
becomes impossible to re-use the
password even if it were
intercepted.
Global Radio deployed VASCO in a
flexible way, providing 3 different
options for users. For example, the
content editors will be able to
generate an OTP at the push of the
button of the DIGIPASS GO3
hardware authenticator.
request a free demo token at www.securityplusonline.co.uk/VASCO
Remote workers using a Virtual
DIGIPASS to log in type in their
user name and PIN. A text message
containing the OTP is immediately
sent to their mobile phone.
However, the main authenticator to
secure remote access for Global
Radio‟s home workers became
VASCO‟s DIGIPASS for Mobile. The
principle of OTP generation is the
same as in hardware
authenticators, but in this case the
mobile phone becomes the
authentication device. DIGIPASS
for Mobile software creates the OTP
that the user needs instantly and
easily.
“DIGIPASS for Mobile is one of the
main reasons we chose VASCO as a
strong authentication supplier”,
says Ross Draper, IP Infrastructure
Manager at Global Radio. “There
are a lot of benefits to using a
mobile phone as an authentication
device. You don‟t have to provide
your employees with hardware
authenticators, when managing
many devices can be difficult and
costly, as people can lose them or
break them. DIGIPASS for Mobile is
a budget friendly solution: you
don‟t have to worry about the
distribution, and the authenticators
can be managed centrally by the
company.”
“However, we had already made
security investments previously so
it would have been a shame not to
use the hardware authenticators as
well. DIGIPASS for Mobile is our
main solution, as it offers more
flexibility and a very soft touch way
of deployment and at the same
time leaves the company in control
of the authenticators. DIGIPASS
GO3 and Virtual DIGIPASS are
rather used as back-up or
emergency solutions, in case there
is a problem with an employee‟s
mobile phone.”
VASCO‟s authentication solutions
VASCO offers us a cost-
effective, user-friendly
solution...with home
workers using
DIGIPASS for Mobile,
there have not been
any incompatibility
issues or questions
about deployment from
end-users.
Ross Draper
IP Infrastructure Manager
Global Radio
also offer an opportunity to further
develop the company‟s security
infrastructure. The high scalability
of the VASCO IDENTIKEY Server
allows Global Radio to easily add
more users and applications, and
the flexibility of DIGIPASS for
Mobile provide a way to use strong
authentication for additional
purposes in the future - such as for
Network Logon or securing web
applications.
Page 13
Threat Free Tunnelling:
Securing your VPN traffic
Before the internet, for computer A
to talk to computer B located in a
different office, physical wire
connections were used. For security
reasons, you would want to ensure
that only your two computers used
that line, so you would contract with
a vendor to “lease” that circuit.
However, this network was
expensive, not scalable and
dependent on the local vendor to
provide the service.
With the advent of the internet,
there was no need for physical
connections. As long as each
computer can reach the internet,
information is shared using a
“virtual” network created by a local
ISP, across the internet.
VPN is designed to securely extend
the organisation's network (LAN)
beyond its physical boundaries. The
very design of VPN ensures that the
content is secured in transit. But the
biggest security loophole is at the
endpoint. Outside of IT control,
these devices can often be
damaged, reconfigured, or lack
fundamental security maintenance
and updates. Whether they connect
remotely or directly into the LAN,
any user or device is potentially
unsafe and can expose business
data, posing huge security threats
from malicious hackers, viruses,
worms and malware.
What you need is a way to see
inside the tunnel without disrupting
its security. Cyberoam UTM's Threat
Free Tunnelling (TFT) security is
driven by the premise that the
perimeter/endpoint of any
functionally accessible network, is
inherently insecure. The TFT secures
you by establishing an intelligent
layer of secure remote access driven
by identity based policy control,
enforced authentication, gateway
firewall, granular access policy, and
gateway threat and malware
protection by integrating VPN and
UTM (Unified Threat Management)
functionalities.
Page 14
Stop Malware and SPAM
The VPN traffic is inspected by
thorough auto-updating anti-virus,
anti-spyware and anti-spam features
of the UTM. These features ensure
that no viruses, worms, Trojans, key
-loggers, spyware and other
malware or spam mail sneak
through.
Prevent Threats and Intrusions
The VPN traffic is subjected to an
Intrusion Prevention System (IPS)
scan. This feature sanctifies the
traffic by detecting and eliminating
any threats lurking in it.
The Identity Aware Firewall
You can set firewalls to restrict the
number of open ports, what type of
packets pass through and which
protocols are allowed. The identity
driven TFT ensures that the
credentials of each user is verified
and custom security policies are
enforced.
Granular Access Policy
Cyberoam's Granular Access Policy
control feature allows you to provide
specific resources to specific
employees depending on their
professional requirements. This
feature is useful in SSL VPN
situations when the person can
remotely access the LAN resources
even from smart hand-held devices
or over insecure networks.
find out more at www.securityplusonline.co.uk/cyberoam
Management and Reporting
To ensure compliance over VPN, it is
crucial to have centralised
management that generates
comprehensive event reporting,
proactive alerts, rapid forensic
analyses and complete audit trails.
VPNs, whether they use PPTP, L2TP,
IPSec or SSL, are appealing to
companies of all sizes. Even small
businesses find compelling reasons
to implement VPNs. Many view VPNs
as a competitive advantage,
specifically because of their global
coverage and the relative ease with
which they can be extended to
create extranets which in turn can
help companies increase the
productivity of their workforce by
secure connectivity to key network
resources.
Maintaining network security
requires constant vigilance, and
maintaining VPN security even more
vigilance. Given the growing interest
and increasing deployment of VPN,
it is vital to scale that interest in
terms of security. Possessing a
better understanding of VPNs and
their security mechanisms
empowers companies to extend the
borders of their business, without
increasing the vulnerability of their
information assets.
Drobo enters the business arena with
new business focused storage products
Drobo, makers of the award-winning
data storage product, have
introduced a new line of
sophisticated yet easy-to-use and
affordable storage solutions for
small and medium businesses.
The new Drobo business systems
are optimal as primary and
secondary storage, as well as
departmental file-sharing or offsite
backup, and server virtualisation
deployments including those using
VMware solutions.
"VMware recognises the importance
of affordable storage alternatives for
firms implementing virtualisation as
they continue on the path toward IT
as a service," explained Parag Patel,
vice president, global strategic
alliances, VMware. "Like larger
organisations, SMBs are looking for
ways to improve productivity and
lower IT costs. Drobo streamlines
VMware-virtualised storage for SMBs
by delivering storage that is simple,
scalable and automated - all with an
affordable price tag”.
Encrypt Stick release the world‟s first
portable, encrypted private web browser
The long anticipated Digital
Privacy Browser has been
released by ENC Security
Systems - makers of the 'un-
hackable' Encrypt Stick USB
drive software.
The Encrypt Stick Private Browser
runs from your USB drive and
provides unparalleled web surfing
privacy as it leaves behind no trace
whatsoever on the host computer.
Recently publicised issues uncovered
in many popular web browsers has
brought to light the fact that in
“Private Mode” these browsers still
leave a trail of browsing history to
be left behind on your computer.
Download your copy at www.securityplusonline.co.uk/EncryptStick
With more than 150,000 customers Drobo's new business line also
worldwide, Drobo has been includes performance
embraced by individual professionals enhancements, new management
and small businesses globally. The software and extended business
new Drobo business systems up the support and services, in addition to
ante with improved system the existing ease of use, affordable
performance and redundancy, a new capacity and storage features that
business-oriented dashboard and set Drobo apart from any other
control panel and upgraded business storage product on the market.
support options - all while
maintaining Drobo's breakthrough The systems are based on the
ease-of-use and the BeyondRAID patented BeyondRAID technology
data protection capabilities that and are certified for VMware, Citrix,
define the Drobo brand. Microsoft Exchange and Symantec
backup.
watch the video at www.securityplusonline.co.uk/Drobo
The Encrypt Stick Private Browser
ensures that even if someone gains
access to your computer, they will
never know where you have been on
the internet. It maintains private
bookmarks and a cache to improve
performance in an encrypted vault
on your USB drive. This allows you
to then plug the USB drive into
virtually any computer in the world
knowing that you and your browsing
history are protected.
The Encrypt Stick Private Browser is
now available as part of the Encrypt
Stick USB drive encryption software.
Page 15
A sensational desktop solution
from LG for beating the recession!
For the time being, it seems that the enabling a cost effective Virtual
global economic recession is Computing Solution. The
expected to worsen continuously. implementation of this solution will
Considering the need across all enable users to reduce upgrade
industries to optimise their costs by at least 60% per year, and
operations by saving costs and reduce system usage and
boosting business productivity, LG maintenance costs by 70%.
have introduced a breakthrough
product, which is the result of years In addition, the monitor is an ultra-
of R&D. low energy consumer (at least 90%
lower than other products) and
The LG Network Monitor has been minimises environmental waste.
developed to meet the demand for a
low-cost solution to the PC
replacement cycle due to the global
recession. In the B2B market, less
than 10% of the computing power of
a PC is generally being utilised at
any given time. The LG Network
Monitor product is a solution that
can redistribute the remaining 90%
of a PC‟s resources to several users,
simultaneously.

When connected to a single PC, LG

Network Monitor enables multiple
users to fulfil their computing needs,
request a demonstration at www.securityplusonline.co.uk/LG

Does poor AV performance turn you off?

Anti-virus may have become an
essential part of everyone‟s security
infrastructure, at home and at work,
but a survey by leading anti-virus
vendor Avira has discovered that
more than 60% of respondents have
tried multiple anti-virus products
over the course of a year.
25% of users admitted to
turning off their anti-
virus protection because
they thought those
programs were slowing
down their computers.
Avira Anti-Virus Survey
In addition, 25% of the users
admitted to turning off their anti-
virus protection because they
thought those programs were
slowing down their computers!
The questions were posed to over
100 million people worldwide, giving
the survey an international flavour.
Here are the top findings from
Avira‟s recent security survey:
 62% have tried multiple security
products in a one-year span on
the same computer.
 25% turned off the anti-virus
software because it was slowing
down their computer.
 12% thought about not using the
internet due to safety reasons.
“Everyone is trying to find the right
security product which can
effectively balance protection and a
computer‟s resource usage” said
Sorin Mustaca, data security expert
of Avira.
“The scary take-away from this
survey is that 25% of the
respondents admitted to just turning
off their security products because
they feel that it hurt the
performance of the machine. That‟s
not a good idea because such a
practice leaves the computer totally
exposed to even the simplest of
viruses.”

Page 16 request your free licence at www.securityplusonline.co.uk/Avira

Insecure web applications?
Wake up and smell the coffee!
The recently published “State of
Application Security Survey”
from Barracuda Networks, Cenzic
Inc. and the Ponemon Institute has
underscored the lack of adequate
protection currently in use and
overall insufficient resources and
knowledge around Web application
security.
The headline finding was that while
website attacks are the biggest
concern for companies,
WinMagic launch Lenovo partnership
Lenovo and WinMagic have
announced SecureDoc for Lenovo,
a full-disk encryption (FDE)
solution for central management of
new self-encryption hard drives.
Lenovo ThinkPad laptops and
ThinkCentre desktops will now be
among the first PCs to offer Opal
standard FDE drives for an
enhanced level of security and
manageability for IT
administrators. SecureDoc also
Frost & Sullivan name Websense the
content security leader for 2010
Validating years of content security
innovation and vision, Frost &
Sullivan recently awarded
Websense with the 2010 Global
Market Share Leadership of the
Year Award for Content Filtering
Products.
Just one of many recent accolades,
this recognition shows that
Websense is clearly the choice for
organisations worldwide when they
need real-time content security, a
88% spend more on coffee than
securing Web applications. In
addition, 69% of organisations
rely on network layer firewalls to
protect their websites (leaving web
applications wide open for attack)
while most organisations test less
than 10% of their web applications
for security flaws.
“There still seems to be a real
disconnect between the desire and
implementation of security
delivers fully-managed software
encryption for PCs without self-
encrypting hard drives, providing
flexibility and a migration path for
large organisations with strong
security requirements.
“WinMagic believes it should be as
simple to work on an encrypted
device as an unencrypted device,
and we‟ve worked with Lenovo to
not only provide PCs with
transparent, built-in full-disk
category that includes email
security, web security and data
security (DLP). Websense received
this award for ongoing content
security growth, innovation, and
leadership, and tens of thousands
of companies have already selected
Websense for their content security
protection and for the innovative
Websense® TRITON ™ solutions
that offer flexible, cost-effective
deployment options.
countermeasures required for web
application security,” said Dr. Paul
Judge, chief research officer and VP
for Barracuda Networks. “The fact
that 69% of respondents are relying
upon network firewalls to secure
web applications is like relying upon
a cardboard shield for protection in
a sword fight – eventually your
shield will prove that it's insufficient
and an attack will reach you that
can fly past a network firewall.”
encryption and multi-factor
authentication, but also to
integrate Lenovo‟s Rescue and
Recovery program,” said Garry
McCracken, vice president,
Technology Partnerships, WinMagic
Inc. “With full-disk encryption
transparent, users don‟t have to do
anything extra to protect their
data, ensuring no impact to user
productivity and compliance with
company data security protocols.”
"More customers buy Websense
over other vendors because
Websense content security
solutions go so much further than
simple content filtering," said Frost
& Sullivan Global Program Director,
Robert Ayoub. "Our research found
that the TRITON integrated web,
email and data solutions distinguish
Websense from all other
competitors in the marketplace.”
Page 17
e92plus Technical Services:
We‟re here to make business easier
At e92plus, we provide extensive value added services to help you grow your business profitably - including sales
assistance and a wide range of marketing services including lead generation, email marketing and events.

In addition, our Technical Support is here to help you secure your customers' business. From Accredited Training, to
Installation, to Support, we help add value through our years of experience and product knowledge.

At e92plus we are dedicated to towards ensuring everything is

helping our resellers grow their
business, and that includes
providing the best technical
support.
That‟s why orders and evaluations
placed with e92plus now come with
installation included. This covers
one day‟s installation on-site with
an e92plus engineer, helping
running smoothly.
This covers the majority of our
products – from anti-virus to UTM
firewalls to advanced SSL-VPNs.
It means that your team can work
with e92plus on-site, ideal for new
technologies, or simply let us
manage the whole process for you.

To help ensure your customers are
getting the most from their
investment, e92plus now include a
free Security Healthcheck with
every renewal.
Plus, it‟s a great way to explore
additional opportunities around
new or complementary products
and increase the value of the
business to you with that customer.

This is a fantastic way of ensuring This service is available for all of

that the solution is still working our products, and is offered with
fully, the end-user understands all every renewal you order through
the features and it is optimised for e92plus.
their environment.

If you don't have the technical e92plus Support Contracts provide

expertise in-house, don't worry.
With e92plus Support Contracts
you can provide a full 8x5, SLA-
backed Support Service. We
provide all the support you need to
provide peace of mind to your
customers, including telephone &
email Support plus Remote
Assistance.
Business Day, 8x5 Support. Most
importantly, our Support Contracts
are SLA (Service Level Agreement)
backed which means that we
guarantee response times and
make sure you know that we are
working on a fix.

Find out more today!

These are just some of the ways e92plus are working with our reseller partners to help grow their business. For
more information on these value added services supplied by e92plus, and for full terms and conditions, please visit
www.e92plus.com/technical.

Page 18
e-centives is the fantastic Rewards Portal from e92plus - and with new
programmes available, there has never been a better time to sign up and
start getting rewarded!

Every time you place a qualifying order with e92plus, you can earn
e-centive points. These points are collected across all the different
schemes - see below for more details - and can be saved for as long as
you want.

This means that you can spend your points on thousands of great
gifts instantly, from DVDs to a new iPad, or even save them up for a
summer holiday!

For every order over £250 for any
of Avira‟s Anti-Virus products (not
including renewals) you can earn
points to spend on fantastic
e-centive rewards.
All orders for Barracuda model
series 400 and above will be
eligible for e-centives points. The
larger the appliance, the more
points you will receive!
Complete at least 2 ESG „Guru on
the GO‟ training sessions and log
a deal registration for over 250
seats and you will be able to
claim e-centives points.

Order Value Points Model Series Points

Activity Points
£250 - £499 105 4xx 250

£500 - £749 175 Complete training

6xx 500
and
£750 - £999 245 8xx 2000 log a 250+ seat deal 350
registration with
£1000+ 350 9xx and above 4000 Websense

Here’s a small selection of the

rewards available online.

Need more information?

You can register, check your points and
learn more about all these programmes
at www.e-centives.co.uk.
Coming 1,232 points 1,050 points 1,911 points
The above offers are for a limited time Soon!
only, so don‟t delay. Full terms and
conditions of the above offers can also
be found on the e-centives website.

Don‟t forget, you can contact us on

020 8274 7000 or email us at
e-centives@e92plus.com
168 points From 700 points 616 points

request an account at www.e-centives.co.uk Page 19

With over 145 million customers, Barracuda Networks is the Celestix Networks is the premier
Avira is the fastest growing Anti- worldwide leader in appliance developer of Microsoft Windows–
Virus company in Europe. based Email and Web Security. based security appliances.

Cyberoam‟s range of feature-rich Drobo delivers enterprise class EncryptStick transforms any USB
UTM appliances are suitable for SAN and File Storage with great Flash Drive into a Digital Privacy
both small and large businesses. reliability and ease of use. Manager to keep files secure.

LG Network Monitors enable a Lumension Security provides NComputing provide simple and
single PC to be easily shared by unified protection and control of affordable desktop virtualisation
up to 31 individual users endpoints, apps and devices. solutions.

VASCO is the number one Websense is a global leader in WebSpy analysis and reporting
supplier of strong (Two-Factor) integrated Web security, Data software transforms log file data
authentication services. security and Email security. into manageable information.

WinMagic‟s SecureDoc hard disk Xirrus manufacture leading Wi-Fi

encryption secures a laptop or Array architecture replaces both
PC‟s sensitive information. wireless and wired networks.

tel fax email

e92plus Limited 020 8274 7000 020 8274 7002 marketing@e92plus.com
Argent House, Hook Rise South, web
Surbiton, Surrey, KT6 7LD www.e92plus.com www.securityplusonline.co.uk