Siplog Followup

19:24:28.
851:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
19:24:28.851:(1) Received [464,UDP] 954 bytes from 10.15.72.215:5060 <<<<<
INVITE sip:30535000@10.15.72.212;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.15.72.215;branch=z9hG4bKac1107100253
Max-Forwards: 70
From: <sip:9739290745@10.15.72.215>;tag=1c1107090641
To: <sip:30535000@10.15.72.212;user=phone>
Call-ID: 1107089713161200072742@10.15.72.215
CSeq: 1 INVITE
Contact: <sip:9739290745@10.15.72.215:5060>
Supported: em,100rel,timer,replaces,path,early-session,resource-priority,sdp-ana
t
Allow: REGISTER,OPTIONS,INVITE,ACK,CANCEL,BYE,NOTIFY,PRACK,REFER,INFO,SUBSCRIBE,
UPDATE
User-Agent: Audiocodes-Sip-Gateway-/v.5.80A.023.006
Content-Type: application/sdp
Content-Disposition: session
Content-Length: 312
v=0
o=AudiocodesGW 1107074938 1107074616 IN IP4 10.15.72.215
s=Phone-Call
c=IN IP4 10.15.72.215
t=0 0
m=audio 6450 RTP/AVP 8 18 56 101
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:56 CLEARMODE/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
19:24:28.851:(1) CallMatcher: no call match attributes found
19:24:28.851:(1) Unable to resolve number for DN:9739290745
19:24:28.851:(1) trunk ip addr 10.15.72.215
19:24:28.851:(1) gateway 'MediaGateway' associated with address '10.15.72.215'
19:24:28.851:(1) MarkAsLastUsed: Node not found for serviceDN 'dummy'
19:24:28.851:(1) SIPTR(821703): Begin step 0 - SipTransactionCreateCall(821704)
19:24:28.851 SIPCONN(9739290745): Create dialog
19:24:28.851:(1) SipDialog: set monitor 02ae5cf4
19:24:28.851 SIPCONN(9739290745): refer dialog 02b43e58 initiated
19:24:28.851 SIPCONN(9739290745): change transaction 0 -> 0
19:24:28.851 SIPCONN(9739290745): ClrMediaPeer
19:24:28.851:(1) SIPDLG[213818]: register TRN[669455]
19:24:28.851:(1) SIPDLG[213818]: TRN[669455] flags set to 0x1
19:24:28.851:(1) SipDialog: event INVITE, t=669455, s=1, r=5, m=02ae5cf4
19:24:28.851 SIPCONN(9739290745): HandleSipDialogEvent(INVITE)
19:24:28.851 SIPCONN(9739290745): Capabilities 2b03af
19:24:28.851 SIPCONN(9739290745): new transaction
19:24:28.851 SIPCONN(9739290745): store remote content
19:24:28.851 SIPCONN(9739290745): verify sdp
19:24:28.851 SIPCONN(9739290745): sdp state SDP_STATE_NULL, event SDP_RECEIVED
19:24:28.851 SIPCONN(9739290745): new sdp state SDP_OFFER_RECEIVED, event SDP_RE
CEIVED
19:24:28.851 SIPCONN(9739290745): state e:10,p:0,s:1,c:9,rc:0,m:0
19:24:28.851:(1) SIPTR(821704): complete
19:24:28.851:(1) SIPTR(821703): Step 0 - SipTransactionCreateCall(821704) comple
te
19:24:28.851:(1) SIPTR(821703): Begin step 1 - SipTransactionResolveCallInfoByDi
alPlan(821705)
19:24:28.851:(1) DialPlan: No DialPlan/Rule defined, using original destination
'30535000'.
19:24:28.851:(1) ProcessDialPlanResult: Connecting to device 30535000.
19:24:28.851:(1) Create regular call
@19:24:28.8510 {tscp.call {constructed} {uuid 5PRLNVLPTP4D34T10F3K09BLEC00B5T6}
{connection-id 006e01e937856847} {call-id 55415}}
19:24:28.851 -- created call_info_tspp 006e01e937856847@27a6120
@19:24:28.8510 Call [006e01e937856847]: urid 0001006e
19:24:28.851 -- created aTmCall 281f130/27a6120
19:24:28.851 -- TmCallThread created: 2736ec0
19:24:28.851 SetANI for 281f130:1: 9739290745
19:24:28.851 SetDNIS for 281f130:1: 30535000
19:24:28.851:(1) SIPCALL(55415): add party '9739290745'
19:24:28.851 -- created party_info_tspp 26e7590
19:24:28.851 -- created aTmParty 262a1b0
19:24:28.851 SetRole: Origination for 9739290745.262a1b0-281f130:1
19:24:28.851 -- AddParty to 281f130: 9739290745.262a1b0-281f130:1
19:24:28.851 -- new TSCP call leg 1
19:24:28.851 -- call leg created leg_id=1
19:24:28.851 CreateParty new external: 9739290745.262a1b0-281f130:1
19:24:28.851:(1) Call 55415 dn 9739290745 SetPartyId 139355
19:24:28.851 SIPCONN(9739290745): set monitor 02ae5c80, 028043ac
19:24:28.851 -- created aTmParty 2af3968
19:24:28.851 SetRole: Destination for 30535000.2af3968-281f130:1
19:24:28.851 -- aTmParty::SetBusinessType():30535000 set to BusinessType[0/0:0]
19:24:28.851 -- AddParty to 281f130: 30535000.2af3968-281f130:1
19:24:28.851 CreateParty new internal: 30535000.2af3968-281f130:1
19:24:28.851:(1) SIPTR(821705): complete
19:24:28.851:(1) SIPTR(821703): Step 1 - SipTransactionResolveCallInfoByDialPlan
(821705) complete
19:24:28.851:(1) SIPTR(821703): Begin step 2 - SipTransactionChangePartyState(82
1706)
19:24:28.851:(1) SIPTR(821706): complete
19:24:28.851:(1) SIPTR(821703): Step 2 - SipTransactionChangePartyState(821706)
complete
19:24:28.851:(1) SIPTR(821703): Begin step 3 - SipTransactionGetOffer(821707)
19:24:28.851:(1) SIPTR(821707): complete
19:24:28.851:(1) SIPTR(821703): Step 3 - SipTransactionGetOffer(821707) complete
19:24:28.851:(1) SIPTR(821703): Begin step 4 - SipTransactionConnectNewParty(821
708)
19:24:28.851 ClearContext: party 30535000.2af3968-281f130:1
19:24:28.851 +++ CIFace::Event +++
+++ Pre-event +++
Type EventRouteRequest
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55415/006e01e937856847/55415.281f130/c:0/r:0 0/none
Parties: D30535000/30535000.2af3968-281f130:1/l:2/r:0/Null,Destination
X9739290745/9739290745.262a1b0-281f130:1/l:1/r:0/Null,Originatio
n
none
Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOtherPi=
0 InternalOther=0
--- Pre-event ---
+++ Ringing +++
SetDialling: party 9739290745.262a1b0-281f130:1, cause Null
-- party_info 9739290745.26e7590 state change: from <Null> to <Connected,Di
aling>
-- AgnEmu: business type taken from distribution device 30535000
-- AgnEmu: business call BusinessType[2/4:0]
-- aTmCall::SetBusinessType():006e01e937856847 set to BusinessType[2/4:1]
-- aTmParty::SetBusinessType():30535000 set to BusinessType[2/4:1]
-- call_info::committed created
@19:24:28.8510 [ISCC] Call created:
+ c:006e01e937856847,027a6120 @ m:0000000000000000,00000000 p:0 i:0000d8
77 nw:0000000000000000 t:2
@19:24:28.8510 [0] 8.0.300.37 distribute call/party event: message EventCallCrea
ted
AttributeEventSequenceNumber 00000000001a26ea
AttributeTimeStamp 4d9f1394000cfc38
AttributeMediaType 0
AttributeCallType 2
AttributeCallID 55415
AttributeConnID 006e01e937856847
AttributeCallUUID '4QQ4DKJT697HT30H1ISPPO5LSS001M3N'
AttributeDNIS '30535000'
AttributeANI '9739290745'
19:24:28.851 Int 04544 Interaction message "EventCallCreated" generated
19:24:28.851 Trc 04542 EventCallCreated sent to [496] (00000005 ICON 10.15.72.21
3:3053)
@19:24:28.8510 [ISCC] Party added [ssp view]:
@ c:006e01e937856847,027a6120 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d877 nw:00000000:0000000000000000 t:2
+ p:026e7590 @ c:006e01e937856847,027a6120 r:1 t:1 s:1000c n:9739290745
p:025605e8 @ c:006e01e937856847,027a6120 r:2 t:0 s:0 n:30535000
@19:24:28.8510 [ISCC] Party added:
@ c:006e01e937856847,027a6120 @ m:0000000000000000,00000000 p:1 i:0000d8
77 nw:0000000000000000 t:2
+ p:0000000000000000,026e7590 @ c:006e01e937856847,027a6120 r:1 ----- n:
9739290745:
@19:24:28.8510 [0] 8.0.300.37 distribute call/party event: message EventCallPart
yAdded
AttributeEventSequenceNumber 00000000001a26eb
AttributeDN '9739290745'
AttributePartyState 0x1000c
AttributePartyType 1
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5T7'
19:24:28.851 Int 04544 Interaction message "EventCallPartyAdded" generated
19:24:28.851 Trc 04542 EventCallPartyAdded sent to [496] (00000005 ICON 10.15.72
.213:3053)
-- XAction: start 30535000.2af3968-281f130:1
SetDelivered: party 30535000.2af3968-281f130:1, cause Null
-- TellQueued
-- party_info 30535000.25605e8 state change: from <Null> to <Queued>
push_queue: 30535000 for 30535000
@19:24:28.8510 [0] 8.0.300.37 distribute_event: message EventQueued
AttributeEventSequenceNumber 00000000001a26ec
AttributeTimeinuSecs 851000
AttributeTimeinSecs 1302270868 (19:24:28)
AttributeExtensions [23] 00 01 01 00..
'BusinessCall' 1
AttributeThisQueue '30535000'
AttributeThisDNRole 2
AttributeThisDN '30535000'
AttributePropagatedCallType 2
AttributeCallType 2
AttributeCallState 0
AttributeOtherDNRole 1
AttributeOtherDN '9739290745'
@19:24:28.8510 [ISCC] Party object is removed: p:0000000000000000,00000000 n::
19:24:28.851 Int 04544 Interaction message "EventQueued" generated
19:24:28.851 Trc 04542 EventQueued sent to [760] (00000088 Stat_Server 10.15.72.
212:2455)
19:24:28.851 Trc 04542 EventQueued sent to [496] (00000005 ICON 10.15.72.213:305
3)
19:24:28.851 Trc 04542 EventQueued sent to [456] (00000003 URS 10.15.72.212:4133
)
@19:24:28.8510 [0] 8.0.300.37 distribute_event: message EventRouteRequest
AttributeEventSequenceNumber 00000000001a26ed
'BusinessCall' 1
AttributeCallType 2
19:24:28.851 Int 04544 Interaction message "EventRouteRequest" generated
19:24:28.851 Trc 04542 EventRouteRequest sent to [760] (00000088 Stat_Server 10.
15.72.212:2455)
19:24:28.851 Trc 04542 EventRouteRequest sent to [496] (00000005 ICON 10.15.72.2
13:3053)
19:24:28.851 Trc 04542 EventRouteRequest sent to [456] (00000003 URS 10.15.72.21
2:4133)
-- XAction: commit 30535000.2af3968-281f130:1
@ c:006e01e937856847,027a6120 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d877 nw:00000000:0000000000000000 t:2
p:026e7590 @ c:006e01e937856847,027a6120 r:1 t:1 s:1000c n:9739290745
+ p:025605e8 @ c:006e01e937856847,027a6120 r:2 t:0 s:809 n:30535000
@ c:006e01e937856847,027a6120 @ m:0000000000000000,00000000 p:2 i:0000d8
77 nw:0000000000000000 t:2
p:0000000000000000,026e7590 @ c:006e01e937856847,027a6120 r:1 ----- n:
9739290745:
+ p:0000000000000000,025605e8 @ c:006e01e937856847,027a6120 r:2 ----- n:
30535000:
yAdded
AttributeEventSequenceNumber 00000000001a26ee
AttributeDBID 150
AttributePartyState 0x809
.213:3053)
-- Cleanup call leg
--- Ringing ---
+++ Post-event +++
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55415/006e01e937856847/55415.281f130/c:2/r:0 0/none
Parties: D30535000/30535000.2af3968-281f130:1/l:2/r:0/Queued,RtRequest,De
stination
X9739290745/9739290745.262a1b0-281f130:1/l:1/r:0/Dialing,Origina
tion
none
Call type: Inbound/2
0 InternalOther=0
--- Post-event ---
19:24:28.851 --- CIFace::Event ---
19:24:28.851 SIPCONN(9739290745): SendResponse(180,669455)
19:24:28.851:(1) add party '9739290745' state
19:24:28.851:(1) Sending [464,UDP] 432 bytes to 10.15.72.215:5060 >>>>>
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.15.72.215;branch=z9hG4bKac1107100253;received=10.15.72.215
From: <sip:9739290745@10.15.72.215>;tag=1c1107090641
To: <sip:30535000@10.15.72.212;user=phone>;tag=A2B790C5-EF14-47C3-87A7-EC8ACACE9
D98-213972
Call-ID: 1107089713161200072742@10.15.72.215
CSeq: 1 INVITE
X-Genesys-CallUUID: 4QQ4DKJT697HT30H1ISPPO5LSS001M3N
Allow: INVITE, ACK, PRACK, CANCEL, BYE, UPDATE
Content-Length: 0
19:24:28.851:(1) SipDialog: event CALLED_RESPROV, t=669455, s=1, r=9, m=02ae5cf4

19:24:28.851 SIPCONN(9739290745): HandleSipDialogEvent(CALLED_RESPROV) - filtere
d
19:24:28.851:(1) SIPTR(821708): complete
19:24:28.851:(1) SIPTR(821703): Step 4 - SipTransactionConnectNewParty(821708) c
omplete
19:24:28.851:(1) SIPTR(821703): complete
19:24:28.851:(1) SIPCM: transaction SipScenario(821703) complete
19:24:28.851:(1) PI: 00 S[IN]D[9739290745]C[*D[9739290745]]P[-]
19:24:28.851:(1) PI: 00 S[QN]D[30535000]E[-]
19:24:28.851:(1) call1 55415 idle
19:24:28.851:(1) SIPS:LOGBLOCK:END:SIPDATA:]
19:24:28.851 Trc 04541 RequestUpdateUserData received from [456] (00000003 URS 1
0.15.72.212:4133)
message RequestUpdateUserData
AttributeUserData [449] 00 14 00 00..
'RVQID' ''
'RVQDBID' ''
'RTargetTypeSelected' '100'
'RTargetRuleSelected' ''
'RTargetObjectSelected' ''
'RTargetObjSelDBID' ''
'RTargetAgentSelected' ''
'RTargetPlaceSelected' ''
'RTenant' 'Resources'
'RStrategyName' ''
'RStrategyDBID' ''
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
AttributeReferenceID 1139251
19:24:28.851 Int 04543 Interaction message "RequestUpdateUserData" received from
456 ("URS")
@19:24:28.8510 Call [006e01e937856847]: urid 0002006e
@19:24:28.8510 [0] 8.0.300.37 distribute_response: message EventAttachedDataChan
ged
AttributeEventSequenceNumber 00000000001a26ef
AttributeThirdPartyDN '30535000'
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
AttributeCallType 2
19:24:28.851 Int 04544 Interaction message "EventAttachedDataChanged" generated
19:24:28.851 Trc 04542 EventAttachedDataChanged sent to [456] (00000003 URS 10.1
5.72.212:4133)
19:24:28.851 Trc 04542 EventAttachedDataChanged sent to [760] (00000088 Stat_Ser
ver 10.15.72.212:2455)
@19:24:28.8510 [ISCC] Updated call:
i c:006e01e937856847,027a6120 @ m:0000000000000000,00000000 p:2 i:0000d8
77 nw:0000000000000000 t:2
p:0000000000000000,026e7590 @ c:006e01e937856847,027a6120 r:1 ----- n:
9739290745:
p:0000000000000000,025605e8 @ c:006e01e937856847,027a6120 r:2 ----- n:
30535000:
@19:24:28.8510 [ISCC] UserData propagation has been started
@19:24:28.8510 [ISCC] UserData propagation has been finished
19:24:28.851 -- call_info::committed changed
@19:24:28.8510 [0] 8.0.300.37 distribute call/party event: message EventCallData
Changed
AttributeEventSequenceNumber 00000000001a26f0
AttributeCtrlParty '30535000'
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
19:24:28.851 Int 04544 Interaction message "EventCallDataChanged" generated
19:24:28.851 Trc 04542 EventCallDataChanged sent to [496] (00000005 ICON 10.15.7
2.213:3053)
0.15.72.212:4133)
'PegDEF' 1
456 ("URS")
@19:24:28.8510 Call [006e01e937856847]: urid 0003006e
ged
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
5.72.212:4133)
ver 10.15.72.212:2455)
i c:006e01e937856847,027a6120 @ m:0000000000000000,00000000 p:2 i:0000d8
77 nw:0000000000000000 t:2
p:0000000000000000,026e7590 @ c:006e01e937856847,027a6120 r:1 ----- n:
9739290745:
p:0000000000000000,025605e8 @ c:006e01e937856847,027a6120 r:2 ----- n:
30535000:
Changed
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
2.213:3053)
19:24:28.851 Trc 04541 RequestRouteCall received from [456] (00000003 URS 10.15.
72.212:4133)
message RequestRouteCall
AttributeOtherDN ''
'CUSTOMER_ID' 'Resources'
'SWITCH' 'BLR_SWITCH'
AttributeRouteType 1 (RouteTypeDefault)
AttributeReason [14] 00 01 01 00..
'RTR' 113
19:24:28.851 Int 04543 Interaction message "RequestRouteCall" received from 456
("URS")
19:24:28.851 -- created: CRequest@2644b70 RequestRouteCall-URS[456]/1139253
19:24:28.851:(1) SIPS:LOGBLOCK:BEGIN:REQUEST:[
19:24:28.851 +++ CIFace::Request +++
-- new invoke
19:24:28.851 Trc 36210 Client 3(URS): no destination DN in request
-- thisCall by party
Parsed: RequestRouteCall
From: URS[456]/1139253
Numbers: +<30535000> -<none>
Calls: 281f130:1 none
Parties: 30535000.2af3968-281f130:1
none
Status: parsed:1 queued:0 sent:0 acked:0 preevent:0 event:0 context:0 transfer
red:0
-----
-- validate
-- state check: ok
CIFace: Sent CRequest@2644b70 RequestRouteCall-URS[456]/1139253
-- aTmCall 006e01e937856847 SetCause: Distributed
FinishRequest CRequest@2644b70 RequestRouteCall-URS[456]/1139253
IFace stats: q=0 s=0
-- complete
-- NAData ClRq removed
TNAEmulator::NotifyBackup()
19:24:28.851:(1) routing destination missing, no default-dn is specified
Response (415): for CRequest@2644b70 RequestRouteCall-URS[456]/1139253
19:24:28.851 Trc 36002 Request rejected: error code 415(Invalid Destination DN)
@19:24:28.8510 [0] 8.0.300.37 send_to_client: message EventError
(Invalid Destination DN)
AttributeErrorCode 415
AttributeErrorMessage 'Invalid Destination DN'
'RTR' 113
AttributeOtherDN ''
AttributeClientID 3
19:24:28.851 Int 04545 Interaction message "EventError" sent to 456 ("URS")
19:24:28.851 Trc 04542 EventError sent to [456] (00000003 URS 10.15.72.212:4133)
FinishRequest: second time for CRequest@2644b70 RequestRouteCall-URS[456]/1139
253
19:24:28.851 --- CIFace::Request ---
19:24:28.851:(1) 19:24:28.851:(1) SIPS:LOGBLOCK:END:REQUEST:]
19:24:28.851 -- deleted: CRequest@2644b70 RequestRouteCall-URS[456]/1139253
19:24:36.554:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
19:24:38.851:(1) ROUTE(30535000): timeout

19:24:38.851:(1) default routing destination is not specified, timeout is ignore
d. set the option 'default-dn' for default routing
REGISTER sip:10.15.72.212 SIP/2.0
Via: SIP/2.0/UDP 10.15.24.199:8973;branch=z9hG4bK-d8754z-fc017a2022621419-1---d8
754z-;rport
Max-Forwards: 70
Contact: <sip:1032@10.15.24.199:8973;rinstance=6bbc14c7569e50b2>
To: <sip:1032@10.15.72.212>
From: <sip:1032@10.15.72.212>;tag=5d451e4d
Call-ID: NTlhYTdkY2U4Y2FlOGI3ODYwNjM5YjI5NTNiYjUyY2I.
CSeq: 86 REGISTER
Expires: 300
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, REGISTER, SUBS
CRIBE, INFO
Supported: replaces
User-Agent: PortSIP VoIP SDK 5.0
Content-Length: 0
19:24:47.288:(1) SIPTS: handle registration event 3

SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.15.24.199:8973;branch=z9hG4bK-d8754z-fc017a2022621419-1---d8
754z-;rport;received=10.15.24.199
To: <sip:1032@10.15.72.212>;tag=A2B790C5-EF14-47C3-87A7-EC8ACACE9D98-185602
From: <sip:1032@10.15.72.212>;tag=5d451e4d
Call-ID: NTlhYTdkY2U4Y2FlOGI3ODYwNjM5YjI5NTNiYjUyY2I.
CSeq: 86 REGISTER
Expires: 300
Contact: <sip:1032@10.15.24.199:8973;rinstance=6bbc14c7569e50b2>;expires=300
Content-Length: 0
Max-Forwards: 70
From: <sip:9739206329@10.15.72.215>;tag=1c1827313223
To: <sip:30535000@10.15.72.212;user=phone>
Call-ID: 1827312286161200072825@10.15.72.215
CSeq: 1 INVITE
Contact: <sip:9739206329@10.15.72.215:5060>
t
UPDATE
Content-Length: 312
v=0
s=Phone-Call
c=IN IP4 10.15.72.215
t=0 0
m=audio 7440 RTP/AVP 8 18 56 101
a=rtpmap:18 G729/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
19:25:12.507:(1) trunk ip addr 10.15.72.215
19:25:12.507:(1) SipDialog: set monitor 027a415c
19:25:12.507 SIPCONN(9739206329): refer dialog 0286bf80 initiated
19:25:12.507:(1) SipDialog: event INVITE, t=669457, s=1, r=5, m=027a415c
CEIVED
19:25:12.507:(1) SIPTR(821710): complete
te
alPlan(821711)
'30535000'.
@19:25:12.5070 {tscp.call {constructed} {uuid 5PRLNVLPTP4D34T10F3K09BLEC00B5TB}
19:25:12.507 -- created call_info_tspp 006e01e937856848@25ade68
@19:25:12.5070 Call [006e01e937856848]: urid 0001006e
19:25:12.507 -- created aTmCall 256bf68/25ade68
19:25:12.507 -- TmCallThread created: 2721430
19:25:12.507 SetANI for 256bf68:1: 9739206329
19:25:12.507 SetDNIS for 256bf68:1: 30535000
19:25:12.507 -- created party_info_tspp 287cba8
19:25:12.507 -- created aTmParty 2693448
19:25:12.507 SetRole: Origination for 9739206329.2693448-256bf68:1
19:25:12.507 -- AddParty to 256bf68: 9739206329.2693448-256bf68:1
19:25:12.507 CreateParty new external: 9739206329.2693448-256bf68:1
19:25:12.507 SIPCONN(9739206329): set monitor 027a40e8, 01ded6fc
19:25:12.507 -- created aTmParty 25e83e0
19:25:12.507 SetRole: Destination for 30535000.25e83e0-256bf68:1
19:25:12.507 -- AddParty to 256bf68: 30535000.25e83e0-256bf68:1
19:25:12.507 CreateParty new internal: 30535000.25e83e0-256bf68:1
19:25:12.507:(1) SIPTR(821711): complete
(821711) complete
1712)
19:25:12.507:(1) SIPTR(821712): complete
complete
19:25:12.507:(1) SIPTR(821713): complete
714)
19:25:12.507 ClearContext: party 30535000.25e83e0-256bf68:1
19:25:12.507 +++ CIFace::Event +++
+++ Pre-event +++
Devices: <30535000/30535000> <-/9739206329> <-/->
Calls: 55416/006e01e937856848/55416.256bf68/c:0/r:0 0/none
Parties: D30535000/30535000.25e83e0-256bf68:1/l:2/r:0/Null,Destination
X9739206329/9739206329.2693448-256bf68:1/l:1/r:0/Null,Originatio
n
none
0 InternalOther=0
--- Pre-event ---
+++ Ringing +++
SetDialling: party 9739206329.2693448-256bf68:1, cause Null
-- party_info 9739206329.287cba8 state change: from <Null> to <Connected,Di
aling>
+ c:006e01e937856848,025ade68 @ m:0000000000000000,00000000 p:0 i:0000d8
78 nw:0000000000000000 t:2
ted
AttributeTimeStamp 4d9f13c00007bc78
AttributeCallType 2
AttributeCallUUID '4QQ4DKJT697HT30H1ISPPO5LSS001M3O'
3:3053)
@ c:006e01e937856848,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d878 nw:00000000:0000000000000000 t:2
+ p:0287cba8 @ c:006e01e937856848,025ade68 r:1 t:1 s:1000c n:9739206329
p:028e1620 @ c:006e01e937856848,025ade68 r:2 t:0 s:0 n:30535000
@ c:006e01e937856848,025ade68 @ m:0000000000000000,00000000 p:1 i:0000d8
78 nw:0000000000000000 t:2
+ p:0000000000000000,0287cba8 @ c:006e01e937856848,025ade68 r:1 ----- n:
9739206329:
yAdded
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TC'
.213:3053)
-- XAction: start 30535000.25e83e0-256bf68:1
SetDelivered: party 30535000.25e83e0-256bf68:1, cause Null
-- TellQueued
-- party_info 30535000.28e1620 state change: from <Null> to <Queued>
push_queue: 30535000 for 30535000
'BusinessCall' 1
AttributeCallType 2
212:2455)
3)
)
'BusinessCall' 1
AttributeCallType 2
15.72.212:2455)
13:3053)
2:4133)
-- XAction: commit 30535000.25e83e0-256bf68:1
@ c:006e01e937856848,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d878 nw:00000000:0000000000000000 t:2
p:0287cba8 @ c:006e01e937856848,025ade68 r:1 t:1 s:1000c n:9739206329
+ p:028e1620 @ c:006e01e937856848,025ade68 r:2 t:0 s:809 n:30535000
@ c:006e01e937856848,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
78 nw:0000000000000000 t:2
p:0000000000000000,0287cba8 @ c:006e01e937856848,025ade68 r:1 ----- n:
9739206329:
+ p:0000000000000000,028e1620 @ c:006e01e937856848,025ade68 r:2 ----- n:
30535000:
yAdded
AttributeDBID 150
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TD'
.213:3053)
-- Cleanup call leg
--- Ringing ---
+++ Post-event +++
Devices: <30535000/30535000> <-/9739206329> <-/->
Parties: D30535000/30535000.25e83e0-256bf68:1/l:2/r:0/Queued,RtRequest,De
stination
X9739206329/9739206329.2693448-256bf68:1/l:1/r:0/Dialing,Origina
tion
none
0 InternalOther=0
--- Post-event ---
19:25:12.507 --- CIFace::Event ---
19:25:12.507:(1) add party '9739206329' state
SIP/2.0 180 Ringing
From: <sip:9739206329@10.15.72.215>;tag=1c1827313223
D98-213973
Call-ID: 1827312286161200072825@10.15.72.215
CSeq: 1 INVITE
X-Genesys-CallUUID: 4QQ4DKJT697HT30H1ISPPO5LSS001M3O
Content-Length: 0
19:25:12.507:(1) SipDialog: event CALLED_RESPROV, t=669457, s=1, r=9, m=027a415c

d
19:25:12.507:(1) SIPTR(821714): complete
omplete
19:25:12.507:(1) SIPTR(821709): complete
19:25:12.507:(1) PI: 00 S[IN]D[9739206329]C[*D[9739206329]]P[-]
19:25:12.507:(1) PI: 00 S[QN]D[30535000]E[-]
19:25:12.507:(1) call1 55416 idle
0.15.72.212:4133)
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
456 ("URS")
@19:25:12.5070 Call [006e01e937856848]: urid 0002006e
ged
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
AttributeCallType 2
5.72.212:4133)
ver 10.15.72.212:2455)
i c:006e01e937856848,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
78 nw:0000000000000000 t:2
p:0000000000000000,0287cba8 @ c:006e01e937856848,025ade68 r:1 ----- n:
9739206329:
p:0000000000000000,028e1620 @ c:006e01e937856848,025ade68 r:2 ----- n:
30535000:
Changed
AttributeEventSequenceNumber 00000000001a26fa
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
2.213:3053)
0.15.72.212:4133)
'PegDEF' 1
456 ("URS")
@19:25:12.5070 Call [006e01e937856848]: urid 0003006e
ged
AttributeEventSequenceNumber 00000000001a26fb
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
5.72.212:4133)
ver 10.15.72.212:2455)
i c:006e01e937856848,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
78 nw:0000000000000000 t:2
p:0000000000000000,0287cba8 @ c:006e01e937856848,025ade68 r:1 ----- n:
9739206329:
p:0000000000000000,028e1620 @ c:006e01e937856848,025ade68 r:2 ----- n:
30535000:
Changed
AttributeEventSequenceNumber 00000000001a26fc
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
2.213:3053)
72.212:4133)
AttributeOtherDN ''
'RTR' 113
("URS")
19:25:12.507 +++ CIFace::Request +++
-- new invoke
From: URS[456]/1139256
Numbers: +<30535000> -<none>
Calls: 256bf68:1 none
Parties: 30535000.25e83e0-256bf68:1
none
red:0
-----
-- validate
-- state check: ok
-- complete
AttributeEventSequenceNumber 00000000001a26fd
'RTR' 113
AttributeOtherDN ''
AttributeClientID 3
256
19:25:12.507 --- CIFace::Request ---
19:25:22.101 Trc 04541 RequestRegisterAddress received from [536] (00000008 GAD

10.15.72.211:1949)
message RequestRegisterAddress
AttributeAddressType 1 (DN)
AttributeRegisterMode 0
AttributeControlMode 0
(tservice_proc) ControlMode set to 1 for 1045
19:25:22.101 -- created: CRequest@2644b70 RequestRegisterAddress-GAD[536]/12983
19:25:22.101 +++ CIFace::Request +++
-- new invoke
Parsed: RequestRegisterAddress
From: GAD[536]/12983
Numbers: +<1045> -<none>
red:0
-----
@19:25:22.1010 [0] 8.0.300.37 send_to_client: message EventRegistered
AttributeEventSequenceNumber 00000000001a26fe
'ReasonCode' 5
'AgentStatus' 0
'AgentStatusTimestamp' 0
'dnd' 0
'status' 0
AttributeAddressInfoStatus 1
AttributeAddressInfoType 8 (AddressInfoAddressType)
19:25:22.101 Trc 04542 EventRegistered sent to [536] (00000008 GAD 10.15.72.211:
1949)
TRegManager::ClientRegistered 8 1045
-- processed by client handler
19:25:22.101 --- CIFace::Request ---
19:25:22.101 -- deleted: CRequest@2644b70 RequestRegisterAddress-GAD[536]/12983
19:25:22.101 Trc 04541 RequestAgentLogin received from [536] (00000008 GAD 10.15
.72.211:1949)
message RequestAgentLogin
AttributeAgentID 'harry'
AttributePassword ''
AttributeThisQueue ''
AttributeAgentWorkMode 0 (Unknown)
AttributeReason [2] 00 00..
AttributeExtensions [2] 00 00..
19:25:22.101 -- created: CRequest@2644b70 RequestAgentLogin-GAD[536]/12984
19:25:22.101:(1) IFACE:REQ:REQ-AGENTLOGIN:CURRENT_SESSION_ID(0x6e0006)
19:25:22.101 +++ CIFace::Request +++
-- new invoke
Parsed: RequestAgentLogin
From: GAD[536]/12984
red:0
-----
-- AgnEmu: parameter sync-emu-agent taken from global option
-- client 7208966 associate with login on device 1045
-- AgnEmu: parameter agent-logout-on-unreg taken from global option
@19:25:22.1010 [0] 8.0.300.37 distribute_response: message EventAgentLogin
'EmulateLogin' 'true'
'AgentSessionID' '5PRLNVLPTP4D34T10F3K09BLEC00B5TG'
AttributeEventSequenceNumber 00000000001a26ff
19:25:22.101 Trc 04542 EventAgentLogin sent to [536] (00000008 GAD 10.15.72.211:
1949)
19:25:22.101 Trc 04542 EventAgentLogin sent to [760] (00000088 Stat_Server 10.15
.72.212:2455)
19:25:22.101 Trc 04542 EventAgentLogin sent to [496] (00000005 ICON 10.15.72.213
:3053)
masked for 508 (00000006 OC_Server)
19:25:22.101:(1) Agent logged on
-- AgnEmu: parameter login state taken from global value
-- AgnEmu: setting PostACW state for 1045 to StateReady
@19:25:22.1010 [0] 8.0.300.37 distribute_event: message EventAgentReady
AttributeEventSequenceNumber 00000000001a2700
19:25:22.101 Trc 04542 EventAgentReady sent to [536] (00000008 GAD 10.15.72.211:
1949)
19:25:22.101 Trc 04542 EventAgentReady sent to [760] (00000088 Stat_Server 10.15
.72.212:2455)
19:25:22.101 Trc 04542 EventAgentReady sent to [496] (00000005 ICON 10.15.72.213
:3053)
19:25:22.116:(1) Agent ready
-- emulated by AgentEmulator
FinishRequest CRequest@2644b70 RequestAgentLogin-GAD[536]/12984
-- complete
19:25:22.116 --- CIFace::Request ---
19:25:22.116:(1) 19:25:22.116:(1) IFACE:REQ:REQ-AGENTLOGIN:CURRENT_SESSION_ID(0)
19:25:22.116:(1) IFACE:REQ:AGENTLOGIN:SESSION_ID(0x6e0006)
19:25:22.116:(1) SIPS:LOGBLOCK:END:REQUEST:]
19:25:22.116 -- deleted: CRequest@2644b70 RequestAgentLogin-GAD[536]/12984
19:25:22.507:(1) ROUTE(30535000): timeout
CANCEL sip:30535000@10.15.72.212;user=phone SIP/2.0
Max-Forwards: 70
From: <sip:9739290745@10.15.72.215>;tag=1c1107090641
To: <sip:30535000@10.15.72.212;user=phone>
Call-ID: 1107089713161200072742@10.15.72.215
CSeq: 1 CANCEL
Supported: em,timer,replaces,path,early-session,resource-priority
UPDATE
Reason: Q.850 ;cause=19
Content-Length: 0

19:25:28.038:(1) SipDialog: event CALLED_CANCELED, t=669458, s=3, r=5, m=02ae5cf
4
19:25:28.038 SIPCONN(9739290745): HandleSipDialogEvent(CALLED_CANCELED)
19:25:28.038 SIPCONN(9739290745): concurrent transaction: c:669455, n:669458
19:25:28.038 SIPCONN(9739290745): 1pcc event CALLED_CANCELED
19:25:28.038:(1) add party '9739290745' state
SIP/2.0 487 Request Terminated
From: <sip:9739290745@10.15.72.215>;tag=1c1107090641
D98-213972
Call-ID: 1107089713161200072742@10.15.72.215
CSeq: 1 INVITE
Allow: INVITE, ACK, PRACK, CANCEL, BYE, REFER, INFO, UPDATE, MESSAGE, NOTIFY
Content-Length: 0
19:25:28.038:(1) SipDialog: event CANCELED_SEND_RESREJECT, t=669455, s=4, r=8, m

=02ae5cf4
19:25:28.038 SIPCONN(9739290745): HandleSipDialogEvent(CANCELED_SEND_RESREJECT)
- filtered
19:25:28.038:(1) add party '9739290745' state
SIP/2.0 200 OK
From: <sip:9739290745@10.15.72.215>;tag=1c1107090641
D98-213972
Call-ID: 1107089713161200072742@10.15.72.215
CSeq: 1 CANCEL
Content-Length: 0
19:25:28.038:(1) SipDialog: event CANCELED_SEND_CANCEL_RES, t=669458, s=9, r=8,

m=02ae5cf4
19:25:28.038 SIPCONN(9739290745): HandleSipDialogEvent(CANCELED_SEND_CANCEL_RES)
- filtered
19:25:28.038 SIPCONN(9739290745): CONNCHECK: dialog=9
19:25:28.038 SIPCONN(9739290745): set monitor 02ae5c80, 00000000
19:25:28.038:(1) SipDialog: ClearCall(phone=0,state=9)
19:25:28.038:(1) SipDialog::Terminate(state=9,reason=0)
19:25:28.038:(1) SipDialog: set monitor 00000000
19:25:28.038 SIPCONN(9739290745): DetachMediaPeer
19:25:28.038:(1) SIPTS: external party released
19:25:28.038 ClearContext: party 9739290745.262a1b0-281f130:1
19:25:28.038 +++ CIFace::Event +++
+++ Pre-event +++
Type EventReleased
Devices: <-/9739290745> <30535000/30535000> <-/->
Calls: 55415/006e01e937856847/55415.281f130/c:2/r:0 0/none
Parties: X9739290745/9739290745.262a1b0-281f130:1/l:1/r:0/Dialing,Origina
tion
D30535000/30535000.2af3968-281f130:1/l:2/r:0/Queued,RtRequest,De
stination
none
0 InternalOther=1
--- Pre-event ---
+++ Released +++
-- XAction: start 9739290745.262a1b0-281f130:1
SetReleased: party 9739290745.262a1b0-281f130:1, cause Null
-- party_info 9739290745.26e7590 state change: from <Connected,Dialing> to
<Null>
-- TellReleased
-- XAction: commit 9739290745.262a1b0-281f130:1
@19:25:28.0380 [ISCC] Party removed [ssp view]:
@ c:006e01e937856847,027a6120 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d877 nw:00000000:0000000000000000 t:2
- p:026e7590 @ c:006e01e937856847,027a6120 r:1 t:1 s:0 n:9739290745
p:025605e8 @ c:006e01e937856847,027a6120 r:2 t:0 s:809 n:30535000
@19:25:28.0380 [ISCC] Party removed:
@ c:006e01e937856847,027a6120 @ m:0000000000000000,00000000 p:2 i:0000d8
77 nw:0000000000000000 t:2
- p:0000000000000000,026e7590 @ c:006e01e937856847,027a6120 r:1 ----- n:
9739290745:
p:0000000000000000,025605e8 @ c:006e01e937856847,027a6120 r:2 ----- n:
30535000:
@19:25:28.0380 [ISCC] Party object is removed: p:0000000000000000,00000000 n:973
9290745:
yDeleted
AttributeTimeStamp 4d9f13d000009470
19:25:28.038 Int 04544 Interaction message "EventCallPartyDeleted" generated
19:25:28.038 Trc 04542 EventCallPartyDeleted sent to [496] (00000005 ICON 10.15.
72.213:3053)
--- Released ---
+++ Post-event +++
Type EventReleased
Devices: <-/9739290745> <30535000/30535000> <-/->
Calls: 55415/006e01e937856847/55415.281f130/c:1/r:0 0/none
Parties: X9739290745/9739290745.262a1b0-281f130:1/l:1/r:0/Released,Origin
ation
D30535000/30535000.2af3968-281f130:1/l:2/r:0/Queued,RtRequest,De
stination
none
0 InternalOther=1
--- Post-event ---
19:25:28.038 --- CIFace::Event ---
19:25:28.038:(1) PI: 01 S[NI]D[9739290745]E[L-]MO[!] - should be deleted
19:25:28.038:(1) check linked party
19:25:28.038:(1) SIPCM: delete party 9739290745:139355
19:25:28.038:(1) SIPCALL(55415): delete party '9739290745'
19:25:28.038:(1) PI: 00 S[QN]D[30535000]E[-]
19:25:28.038:(1) routing dialog '139356' terminated
19:25:28.038 ClearContext: party 30535000.2af3968-281f130:1
19:25:28.038 +++ CIFace::Event +++
+++ Pre-event +++
Type EventReleased
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55415/006e01e937856847/55415.281f130/c:1/r:0 0/none
Parties: D30535000/30535000.2af3968-281f130:1/l:2/r:0/Queued,RtRequest,De
stination
X9739290745/9739290745.262a1b0-281f130:1/l:1/r:0/Released,Origin
ation
none
0 InternalOther=0
--- Pre-event ---
+++ Released +++
-- XAction: start 30535000.2af3968-281f130:1
SetReleased: party 30535000.2af3968-281f130:1, cause Null
-- party_info 30535000.25605e8 state change: from <Queued,Routing> to <Null
,Routing>
@19:25:28.0380 [0] 8.0.300.37 distribute_event: message EventAbandoned
'BusinessCall' 1
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
19:25:28.038 Int 04544 Interaction message "EventAbandoned" generated
19:25:28.038 Trc 04542 EventAbandoned sent to [760] (00000088 Stat_Server 10.15.
72.212:2455)
19:25:28.038 Trc 04542 EventAbandoned sent to [496] (00000005 ICON 10.15.72.213:
3053)
19:25:28.038 Trc 04542 EventAbandoned sent to [456] (00000003 URS 10.15.72.212:4
133)
-- TellReleased
-- XAction: commit 30535000.2af3968-281f130:1
@ c:006e01e937856847,027a6120 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d877 nw:00000000:0000000000000000 t:2
p:026e7590 @ c:006e01e937856847,027a6120 r:1 t:1 s:0 n:9739290745
- p:025605e8 @ c:006e01e937856847,027a6120 r:2 t:0 s:0 n:30535000
@ c:006e01e937856847,027a6120 @ m:0000000000000000,00000000 p:1 i:0000d8
77 nw:0000000000000000 t:2
- p:0000000000000000,025605e8 @ c:006e01e937856847,027a6120 r:2 ----- n:
30535000:
35000:
yDeleted
72.213:3053)
--- Released ---
+++ Post-event +++
Type EventReleased
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55415/006e01e937856847/55415.281f130/c:0/r:0 0/none
Parties: D30535000/30535000.2af3968-281f130:1/l:2/r:0/Released,Destinatio
n
X9739290745/9739290745.262a1b0-281f130:1/l:1/r:0/Released,Origin
ation
none
0 InternalOther=0
--- Post-event ---
19:25:28.038 --- CIFace::Event ---
19:25:28.038 -- deleted aTmCall 281f130
19:25:28.038 -- deleted aTmParty 262a1b0
19:25:28.038 -- RemoveParty 9739290745.262a1b0-281f130:1
19:25:28.038 -- call leg removed leg_id=1
19:25:28.038 -- deleted party_info_tspp 26e7590
19:25:28.038 -- deleted aTmParty 2af3968
19:25:28.038 -- RemoveParty 30535000.2af3968-281f130:1
19:25:28.038 -- TmCallThread deleted: 2736ec0
@19:25:28.0380 [0] 8.0.300.37 distribute_event: message EventReleased
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
AttributeThisDN 'BLR_SWITCH::'
19:25:28.038 Int 04544 Interaction message "EventReleased" generated
19:25:28.038 Trc 04542 EventReleased sent to [760] (00000088 Stat_Server 10.15.7
2.212:2455)
@19:25:28.0380 [ISCC] Call destroyed:
- c:006e01e937856847,027a6120 @ m:0000000000000000,00000000 p:0 i:0000d8
77 nw:0000000000000000 t:2
@19:25:28.0380 [ISCC] Call object is removed: c:006e01e937856847,00000000
19:25:28.038 -- call_info::committed destroyed
@19:25:28.0380 [0] 8.0.300.37 distribute call/party event: message EventCallDele
ted
19:25:28.038 Int 04544 Interaction message "EventCallDeleted" generated
19:25:28.038 Trc 04542 EventCallDeleted sent to [496] (00000005 ICON 10.15.72.21
3:3053)
19:25:28.038 -- deleted call_info_tspp 006e01e937856847@27a6120
@19:25:28.0380 {tscp.call {destructed} {uuid 4QQ4DKJT697HT30H1ISPPO5LSS001M3N} {
connection-id 006e01e937856847} {call-id 55415}}
19:25:28.038:(1) SipDialog: event DESTROY, t=0, s=10, r=4, m=00000000
19:25:28.038:(1) SipDialog[213818]:<< Abort ALL <<
ACK sip:30535000@10.15.72.212;user=phone SIP/2.0
Max-Forwards: 70
From: <sip:9739290745@10.15.72.215>;tag=1c1107090641
D98-213972
Call-ID: 1107089713161200072742@10.15.72.215
CSeq: 1 ACK
Contact: <sip:9739290745@10.15.72.215:5060>
UPDATE
Content-Length: 0
19:25:28.054:(1) TRNFACTORY: Non matched ACK message: ignored

Via: SIP/2.0/UDP 10.15.24.244:7377;branch=z9hG4bK-d8754z-5f4f244c5440e83f-1---d8
754z-;rport
Max-Forwards: 70
Contact: <sip:1025@10.15.24.244:7377;rinstance=7d77d7bb272a83ed>
To: <sip:1025@10.15.72.212>
From: <sip:1025@10.15.72.212>;tag=5368585d
Call-ID: YzViNzMwYThiZDljYWMxZjYzYjQ3MTgyMWY4NGQ2ZTE.
CSeq: 119 REGISTER
Expires: 300
CRIBE, INFO
Supported: replaces
Content-Length: 0

SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.15.24.244:7377;branch=z9hG4bK-d8754z-5f4f244c5440e83f-1---d8
From: <sip:1025@10.15.72.212>;tag=5368585d
Call-ID: YzViNzMwYThiZDljYWMxZjYzYjQ3MTgyMWY4NGQ2ZTE.
CSeq: 119 REGISTER
Expires: 300
Contact: <sip:1025@10.15.24.244:7377;rinstance=7d77d7bb272a83ed>;expires=300
Content-Length: 0
Max-Forwards: 70
From: <sip:9739206329@10.15.72.215>;tag=1c1827313223
To: <sip:30535000@10.15.72.212;user=phone>
Call-ID: 1827312286161200072825@10.15.72.215
CSeq: 1 CANCEL
UPDATE
Content-Length: 0

19:25:33.741:(1) SipDialog: event CALLED_CANCELED, t=669460, s=3, r=5, m=027a415
c
19:25:33.741:(1) add party '9739206329' state
From: <sip:9739206329@10.15.72.215>;tag=1c1827313223
D98-213973
Call-ID: 1827312286161200072825@10.15.72.215
CSeq: 1 INVITE
Content-Length: 0

=027a415c
- filtered
19:25:33.741:(1) add party '9739206329' state
SIP/2.0 200 OK
From: <sip:9739206329@10.15.72.215>;tag=1c1827313223
D98-213973
Call-ID: 1827312286161200072825@10.15.72.215
CSeq: 1 CANCEL
Content-Length: 0

m=027a415c
- filtered
19:25:33.741 SIPCONN(9739206329): set monitor 027a40e8, 00000000
19:25:33.741 ClearContext: party 9739206329.2693448-256bf68:1
19:25:33.741 +++ CIFace::Event +++
+++ Pre-event +++
Type EventReleased
Devices: <-/9739206329> <30535000/30535000> <-/->
Parties: X9739206329/9739206329.2693448-256bf68:1/l:1/r:0/Dialing,Origina
tion
D30535000/30535000.25e83e0-256bf68:1/l:2/r:0/Queued,RtRequest,De
stination
none
0 InternalOther=1
--- Pre-event ---
+++ Released +++
-- XAction: start 9739206329.2693448-256bf68:1
SetReleased: party 9739206329.2693448-256bf68:1, cause Null
-- party_info 9739206329.287cba8 state change: from <Connected,Dialing> to
<Null>
-- TellReleased
-- XAction: commit 9739206329.2693448-256bf68:1
@ c:006e01e937856848,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d878 nw:00000000:0000000000000000 t:2
- p:0287cba8 @ c:006e01e937856848,025ade68 r:1 t:1 s:0 n:9739206329
p:028e1620 @ c:006e01e937856848,025ade68 r:2 t:0 s:809 n:30535000
@ c:006e01e937856848,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
78 nw:0000000000000000 t:2
- p:0000000000000000,0287cba8 @ c:006e01e937856848,025ade68 r:1 ----- n:
9739206329:
p:0000000000000000,028e1620 @ c:006e01e937856848,025ade68 r:2 ----- n:
30535000:
9206329:
yDeleted
AttributeTimeStamp 4d9f13d5000b4e88
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TC'
72.213:3053)
--- Released ---
+++ Post-event +++
Type EventReleased
Devices: <-/9739206329> <30535000/30535000> <-/->
Parties: X9739206329/9739206329.2693448-256bf68:1/l:1/r:0/Released,Origin
ation
D30535000/30535000.25e83e0-256bf68:1/l:2/r:0/Queued,RtRequest,De
stination
none
0 InternalOther=1
--- Post-event ---
19:25:33.741 --- CIFace::Event ---
19:25:33.741:(1) PI: 00 S[QN]D[30535000]E[-]
19:25:33.741 ClearContext: party 30535000.25e83e0-256bf68:1
19:25:33.741 +++ CIFace::Event +++
+++ Pre-event +++
Type EventReleased
Devices: <30535000/30535000> <-/9739206329> <-/->
Parties: D30535000/30535000.25e83e0-256bf68:1/l:2/r:0/Queued,RtRequest,De
stination
X9739206329/9739206329.2693448-256bf68:1/l:1/r:0/Released,Origin
ation
none
0 InternalOther=0
--- Pre-event ---
+++ Released +++
-- XAction: start 30535000.25e83e0-256bf68:1
SetReleased: party 30535000.25e83e0-256bf68:1, cause Null
-- party_info 30535000.28e1620 state change: from <Queued,Routing> to <Null
,Routing>
'BusinessCall' 1
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
72.212:2455)
3053)
133)
-- TellReleased
-- XAction: commit 30535000.25e83e0-256bf68:1
@ c:006e01e937856848,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d878 nw:00000000:0000000000000000 t:2
p:0287cba8 @ c:006e01e937856848,025ade68 r:1 t:1 s:0 n:9739206329
- p:028e1620 @ c:006e01e937856848,025ade68 r:2 t:0 s:0 n:30535000
@ c:006e01e937856848,025ade68 @ m:0000000000000000,00000000 p:1 i:0000d8
78 nw:0000000000000000 t:2
- p:0000000000000000,028e1620 @ c:006e01e937856848,025ade68 r:2 ----- n:
30535000:
35000:
yDeleted
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TD'
72.213:3053)
19:25:33.741:(1) device on hook
--- Released ---
+++ Post-event +++
Type EventReleased
Devices: <30535000/30535000> <-/9739206329> <-/->
Parties: D30535000/30535000.25e83e0-256bf68:1/l:2/r:0/Released,Destinatio
n
X9739206329/9739206329.2693448-256bf68:1/l:1/r:0/Released,Origin
ation
none
0 InternalOther=0
--- Post-event ---
19:25:33.741 --- CIFace::Event ---
19:25:33.741 -- deleted aTmCall 256bf68
19:25:33.741 -- deleted aTmParty 2693448
19:25:33.741 -- RemoveParty 9739206329.2693448-256bf68:1
19:25:33.741 -- deleted party_info_tspp 287cba8
19:25:33.741 -- deleted aTmParty 25e83e0
19:25:33.741 -- RemoveParty 30535000.25e83e0-256bf68:1
19:25:33.741 -- TmCallThread deleted: 2721430
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
2.212:2455)
- c:006e01e937856848,025ade68 @ m:0000000000000000,00000000 p:0 i:0000d8
78 nw:0000000000000000 t:2
ted
AttributeEventSequenceNumber 00000000001a270a
3:3053)
19:25:33.741 -- deleted call_info_tspp 006e01e937856848@25ade68
@19:25:33.7410 {tscp.call {destructed} {uuid 4QQ4DKJT697HT30H1ISPPO5LSS001M3O} {
Max-Forwards: 70
From: <sip:9739206329@10.15.72.215>;tag=1c1827313223
D98-213973
Call-ID: 1827312286161200072825@10.15.72.215
CSeq: 1 ACK
Contact: <sip:9739206329@10.15.72.215:5060>
UPDATE
Content-Length: 0

19:25:38.663 Trc 04541 RequestAgentNotReady received from [536] (00000008 GAD 10

.15.72.211:1949)
message RequestAgentNotReady
'Tea Break' '8'
19:25:38.663 -- created: CRequest@2644b70 RequestAgentNotReady-GAD[536]/12985
19:25:38.663 +++ CIFace::Request +++
-- new invoke
Parsed: RequestAgentNotReady
From: GAD[536]/12985
red:0
-----
@19:25:38.6630 [0] 8.0.300.37 distribute_response: message EventAgentNotReady
AttributeEventSequenceNumber 00000000001a270b
'Tea Break' '8'
19:25:38.663 Trc 04542 EventAgentNotReady sent to [536] (00000008 GAD 10.15.72.2
11:1949)
19:25:38.663 Trc 04542 EventAgentNotReady sent to [760] (00000088 Stat_Server 10
.15.72.212:2455)
19:25:38.663 Trc 04542 EventAgentNotReady sent to [496] (00000005 ICON 10.15.72.
213:3053)
19:25:38.663:(1) Agent not ready
-- AgnEmu: setting PostACW state for 1045 to StateNotReady
FinishRequest CRequest@2644b70 RequestAgentNotReady-GAD[536]/12985
-- complete
19:25:38.663 --- CIFace::Request ---
19:25:38.663 -- deleted: CRequest@2644b70 RequestAgentNotReady-GAD[536]/12985
Max-Forwards: 70
From: <sip:9739290745@10.15.72.215>;tag=1c169467035
To: <sip:30535000@10.15.72.212;user=phone>
Call-ID: 169466105161200072855@10.15.72.215
CSeq: 1 INVITE
Contact: <sip:9739290745@10.15.72.215:5060>
t
UPDATE
Content-Length: 310
v=0
s=Phone-Call
c=IN IP4 10.15.72.215
t=0 0
m=audio 6620 RTP/AVP 8 18 56 101
a=rtpmap:18 G729/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
19:25:42.179:(1) trunk ip addr 10.15.72.215
19:25:42.179 SIPCONN(9739290745): refer dialog 0286bf80 initiated
CEIVED
19:25:42.179:(1) SIPTR(821716): complete
te
alPlan(821717)
'30535000'.
@19:25:42.1790 {tscp.call {constructed} {uuid 5PRLNVLPTP4D34T10F3K09BLEC00B5TH}
19:25:42.179 -- created call_info_tspp 006e01e937856849@25ade68
@19:25:42.1790 Call [006e01e937856849]: urid 0001006e
19:25:42.179 -- created aTmCall 2a62240/25ade68
19:25:42.179 -- TmCallThread created: 27213f8
19:25:42.179 SetANI for 2a62240:1: 9739290745
19:25:42.179 SetDNIS for 2a62240:1: 30535000
19:25:42.179 -- created aTmParty 25e83e0
19:25:42.179 SetRole: Origination for 9739290745.25e83e0-2a62240:1
19:25:42.179 -- AddParty to 2a62240: 9739290745.25e83e0-2a62240:1
19:25:42.179 CreateParty new external: 9739290745.25e83e0-2a62240:1
19:25:42.179 SetRole: Destination for 30535000.2693448-2a62240:1
19:25:42.179 -- AddParty to 2a62240: 30535000.2693448-2a62240:1
19:25:42.179 CreateParty new internal: 30535000.2693448-2a62240:1
19:25:42.179:(1) SIPTR(821717): complete
(821717) complete
1718)
19:25:42.179:(1) SIPTR(821718): complete
complete
19:25:42.179:(1) SIPTR(821719): complete
720)
19:25:42.179 ClearContext: party 30535000.2693448-2a62240:1
19:25:42.179 +++ CIFace::Event +++
+++ Pre-event +++
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55417/006e01e937856849/55417.2a62240/c:0/r:0 0/none
Parties: D30535000/30535000.2693448-2a62240:1/l:2/r:0/Null,Destination
X9739290745/9739290745.25e83e0-2a62240:1/l:1/r:0/Null,Originatio
n
none
0 InternalOther=0
--- Pre-event ---
+++ Ringing +++
SetDialling: party 9739290745.25e83e0-2a62240:1, cause Null
aling>
+ c:006e01e937856849,025ade68 @ m:0000000000000000,00000000 p:0 i:0000d8
79 nw:0000000000000000 t:2
ted
AttributeEventSequenceNumber 00000000001a270c
AttributeTimeStamp 4d9f13de0002bb38
AttributeCallType 2
AttributeCallUUID '4QQ4DKJT697HT30H1ISPPO5LSS001M3P'
3:3053)
@ c:006e01e937856849,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d879 nw:00000000:0000000000000000 t:2
+ p:028e1620 @ c:006e01e937856849,025ade68 r:1 t:1 s:1000c n:9739290745
p:0287cba8 @ c:006e01e937856849,025ade68 r:2 t:0 s:0 n:30535000
@ c:006e01e937856849,025ade68 @ m:0000000000000000,00000000 p:1 i:0000d8
79 nw:0000000000000000 t:2
+ p:0000000000000000,028e1620 @ c:006e01e937856849,025ade68 r:1 ----- n:
9739290745:
yAdded
AttributeEventSequenceNumber 00000000001a270d
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TI'
.213:3053)
-- XAction: start 30535000.2693448-2a62240:1
SetDelivered: party 30535000.2693448-2a62240:1, cause Null
-- TellQueued
-- party_info 30535000.287cba8 state change: from <Null> to <Queued>
push_queue: 30535000 for 30535000
AttributeEventSequenceNumber 00000000001a270e
'BusinessCall' 1
AttributeCallType 2
212:2455)
3)
)
AttributeEventSequenceNumber 00000000001a270f
'BusinessCall' 1
AttributeCallType 2
15.72.212:2455)
13:3053)
2:4133)
-- XAction: commit 30535000.2693448-2a62240:1
@ c:006e01e937856849,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d879 nw:00000000:0000000000000000 t:2
p:028e1620 @ c:006e01e937856849,025ade68 r:1 t:1 s:1000c n:9739290745
+ p:0287cba8 @ c:006e01e937856849,025ade68 r:2 t:0 s:809 n:30535000
@ c:006e01e937856849,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
79 nw:0000000000000000 t:2
p:0000000000000000,028e1620 @ c:006e01e937856849,025ade68 r:1 ----- n:
9739290745:
+ p:0000000000000000,0287cba8 @ c:006e01e937856849,025ade68 r:2 ----- n:
30535000:
yAdded
AttributeDBID 150
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TJ'
.213:3053)
-- Cleanup call leg
--- Ringing ---
+++ Post-event +++
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55417/006e01e937856849/55417.2a62240/c:2/r:0 0/none
Parties: D30535000/30535000.2693448-2a62240:1/l:2/r:0/Queued,RtRequest,De
stination
X9739290745/9739290745.25e83e0-2a62240:1/l:1/r:0/Dialing,Origina
tion
none
0 InternalOther=0
--- Post-event ---
19:25:42.179 --- CIFace::Event ---
19:25:42.179:(1) add party '9739290745' state
SIP/2.0 180 Ringing
From: <sip:9739290745@10.15.72.215>;tag=1c169467035
D98-213974
Call-ID: 169466105161200072855@10.15.72.215
CSeq: 1 INVITE
X-Genesys-CallUUID: 4QQ4DKJT697HT30H1ISPPO5LSS001M3P
Content-Length: 0

d
19:25:42.179:(1) SIPTR(821720): complete
omplete
19:25:42.179:(1) SIPTR(821715): complete
19:25:42.179:(1) PI: 00 S[IN]D[9739290745]C[*D[9739290745]]P[-]
19:25:42.179:(1) PI: 00 S[QN]D[30535000]E[-]
19:25:42.179:(1) call1 55417 idle
0.15.72.212:4133)
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
456 ("URS")
@19:25:42.1790 Call [006e01e937856849]: urid 0002006e
ged
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
AttributeCallType 2
5.72.212:4133)
ver 10.15.72.212:2455)
i c:006e01e937856849,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
79 nw:0000000000000000 t:2
p:0000000000000000,028e1620 @ c:006e01e937856849,025ade68 r:1 ----- n:
9739290745:
p:0000000000000000,0287cba8 @ c:006e01e937856849,025ade68 r:2 ----- n:
30535000:
Changed
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
2.213:3053)
0.15.72.212:4133)
'PegDEF' 1
456 ("URS")
@19:25:42.1790 Call [006e01e937856849]: urid 0003006e
ged
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
5.72.212:4133)
ver 10.15.72.212:2455)
i c:006e01e937856849,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
79 nw:0000000000000000 t:2
p:0000000000000000,028e1620 @ c:006e01e937856849,025ade68 r:1 ----- n:
9739290745:
p:0000000000000000,0287cba8 @ c:006e01e937856849,025ade68 r:2 ----- n:
30535000:
Changed
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
2.213:3053)
72.212:4133)
AttributeOtherDN ''
'RTR' 113
("URS")
19:25:42.179 +++ CIFace::Request +++
-- new invoke
From: URS[456]/1139259
Numbers: +<30535000> -<none>
Calls: 2a62240:1 none
Parties: 30535000.2693448-2a62240:1
none
red:0
-----
-- validate
-- state check: ok
-- complete
'RTR' 113
AttributeOtherDN ''
AttributeClientID 3
259
19:25:42.179 --- CIFace::Request ---
Via: SIP/2.0/UDP 10.15.20.19:6909;branch=z9hG4bK-d8754z-2a13aa2d4a492e5d-1---d87
54z-;rport
Max-Forwards: 70
Contact: <sip:1118@10.15.20.19:6909;rinstance=486d55f9abbba1ce>
To: <sip:1118@10.15.72.212>
From: <sip:1118@10.15.72.212>;tag=39736b71
Call-ID: NDQ4NDIyNWJhNTJlMDA3ODNmMjUwYjhjODE4ZmRkNTk.
CSeq: 772 REGISTER
Expires: 300
CRIBE, INFO
Supported: replaces
Content-Length: 0

SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.15.20.19:6909;branch=z9hG4bK-d8754z-2a13aa2d4a492e5d-1---d87
From: <sip:1118@10.15.72.212>;tag=39736b71
Call-ID: NDQ4NDIyNWJhNTJlMDA3ODNmMjUwYjhjODE4ZmRkNTk.
CSeq: 772 REGISTER
Expires: 300
Contact: <sip:1118@10.15.20.19:6909;rinstance=486d55f9abbba1ce>;expires=300
Content-Length: 0
Via: SIP/2.0/UDP 10.15.26.126:7537;branch=z9hG4bK-d8754z-27364c1bda49d00e-1---d8
754z-;rport
Max-Forwards: 70
Contact: <sip:1006@10.15.26.126:7537;rinstance=26abab2546febb8a>
To: <sip:1006@10.15.72.212>
From: <sip:1006@10.15.72.212>;tag=e74f1b02
Call-ID: Yjg1YTA2YzdlYWJmZWMxN2Q3YzAyNjdiMDhkNmQxMDU.
CSeq: 132 REGISTER
Expires: 300
CRIBE, INFO
Supported: replaces
Content-Length: 0

SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.15.26.126:7537;branch=z9hG4bK-d8754z-27364c1bda49d00e-1---d8
From: <sip:1006@10.15.72.212>;tag=e74f1b02
Call-ID: Yjg1YTA2YzdlYWJmZWMxN2Q3YzAyNjdiMDhkNmQxMDU.
CSeq: 132 REGISTER
Expires: 300
Contact: <sip:1006@10.15.26.126:7537;rinstance=26abab2546febb8a>;expires=300
Content-Length: 0
19:25:52.179:(1) ROUTE(30535000): timeout

Via: SIP/2.0/UDP 10.15.26.108:7089;branch=z9hG4bK-d8754z-0a6f1d4f35585315-1---d8
754z-;rport
Max-Forwards: 70
Contact: <sip:1012@10.15.26.108:7089;rinstance=1c96fcba22e80398>
To: <sip:1012@10.15.72.212>
From: <sip:1012@10.15.72.212>;tag=bf00e96b
Call-ID: Mzk3ZmVmMmFhZjBlZTJlZjExYjBhOTNhMWEyNGJjMGU.
CSeq: 458 REGISTER
Expires: 300
CRIBE, INFO
Supported: replaces
Content-Length: 0

SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.15.26.108:7089;branch=z9hG4bK-d8754z-0a6f1d4f35585315-1---d8
From: <sip:1012@10.15.72.212>;tag=bf00e96b
Call-ID: Mzk3ZmVmMmFhZjBlZTJlZjExYjBhOTNhMWEyNGJjMGU.
CSeq: 458 REGISTER
Expires: 300
Contact: <sip:1012@10.15.26.108:7089;rinstance=1c96fcba22e80398>;expires=300
Content-Length: 0
19:26:19.475 Trc 04541 RequestAgentReady received from [536] (00000008 GAD 10.15
.72.211:1949)
message RequestAgentReady
19:26:19.475 -- created: CRequest@2644b70 RequestAgentReady-GAD[536]/12986
19:26:19.475 +++ CIFace::Request +++
-- new invoke
Parsed: RequestAgentReady
From: GAD[536]/12986
red:0
-----
@19:26:19.4750 [0] 8.0.300.37 distribute_response: message EventAgentReady
19:26:19.475 Trc 04542 EventAgentReady sent to [536] (00000008 GAD 10.15.72.211:
1949)
.72.212:2455)
:3053)
19:26:19.475:(1) Agent ready
FinishRequest CRequest@2644b70 RequestAgentReady-GAD[536]/12986
-- complete
19:26:19.475 --- CIFace::Request ---
19:26:19.475 -- deleted: CRequest@2644b70 RequestAgentReady-GAD[536]/12986
19:26:34.881 Trc 04541 RequestAgentLogout received from [536] (00000008 GAD 10.1
5.72.211:1949)
message RequestAgentLogout
19:26:34.881 -- created: CRequest@2644b70 RequestAgentLogout-GAD[536]/12987
19:26:34.881 +++ CIFace::Request +++
-- new invoke
Parsed: RequestAgentLogout
From: GAD[536]/12987
red:0
-----
@19:26:34.8810 [0] 8.0.300.37 distribute_response: message EventAgentLogout
19:26:34.881 Trc 04542 EventAgentLogout sent to [536] (00000008 GAD 10.15.72.211
:1949)
19:26:34.881 Trc 04542 EventAgentLogout sent to [760] (00000088 Stat_Server 10.1
5.72.212:2455)
19:26:34.881 Trc 04542 EventAgentLogout sent to [496] (00000005 ICON 10.15.72.21
3:3053)
19:26:34.881:(1) Agent logged off
FinishRequest CRequest@2644b70 RequestAgentLogout-GAD[536]/12987
-- complete
19:26:34.881 --- CIFace::Request ---
19:26:34.881:(1) 19:26:34.881:(1) MWIMNGR:STOP: DN="1045", Type=2 - not monitore
d
19:26:34.881:(1) IFACE:REQ:AGENTLOGOUT:SESSION_ID(0x6e0006)
19:26:34.881 -- deleted: CRequest@2644b70 RequestAgentLogout-GAD[536]/12987
19:26:37.772 Trc 04541 RequestUnregisterAddress received from [536] (00000008 GA

D 10.15.72.211:1949)
message RequestUnregisterAddress
19:26:37.772 -- created: CRequest@2644b70 RequestUnregisterAddress-GAD[536]/129
88
19:26:37.772 +++ CIFace::Request +++
-- new invoke
Parsed: RequestUnregisterAddress
From: GAD[536]/12988
red:0
-----
19:26:37.772:(1) client disconnected
19:26:37.772:(1) SipTServerDevice::ClientFarewell:SessionID(0x6e0006):LoggedInSe
ssionID(0x0)
@19:26:37.7720 [0] 8.0.300.37 send_to_client: message EventUnregistered
19:26:37.772 Trc 04542 EventUnregistered sent to [536] (00000008 GAD 10.15.72.21
1:1949)
19:26:37.772:(1) SipTServerDevice::ClientFarewell:SessionID(0x6e0006):LoggedInSe
ssionID(0x0)
TRegManager::ClientUnregistered 8 1045
19:26:37.772 --- CIFace::Request ---
19:26:37.772 -- deleted: CRequest@2644b70 RequestUnregisterAddress-GAD[536]/129
88
Max-Forwards: 70
From: <sip:9739290745@10.15.72.215>;tag=1c169467035
To: <sip:30535000@10.15.72.212;user=phone>
Call-ID: 169466105161200072855@10.15.72.215
CSeq: 1 CANCEL
UPDATE
Content-Length: 0

19:26:41.960:(1) SipDialog: event CALLED_CANCELED, t=669465, s=3, r=5, m=027a415
c
19:26:41.960:(1) add party '9739290745' state
From: <sip:9739290745@10.15.72.215>;tag=1c169467035
D98-213974
Call-ID: 169466105161200072855@10.15.72.215
CSeq: 1 INVITE
Content-Length: 0

=027a415c
- filtered
19:26:41.960:(1) add party '9739290745' state
SIP/2.0 200 OK
From: <sip:9739290745@10.15.72.215>;tag=1c169467035
D98-213974
Call-ID: 169466105161200072855@10.15.72.215
CSeq: 1 CANCEL
Content-Length: 0
m=027a415c
- filtered
19:26:41.960 ClearContext: party 9739290745.25e83e0-2a62240:1
19:26:41.960 +++ CIFace::Event +++
+++ Pre-event +++
Type EventReleased
Devices: <-/9739290745> <30535000/30535000> <-/->
Calls: 55417/006e01e937856849/55417.2a62240/c:2/r:0 0/none
Parties: X9739290745/9739290745.25e83e0-2a62240:1/l:1/r:0/Dialing,Origina
tion
D30535000/30535000.2693448-2a62240:1/l:2/r:0/Queued,RtRequest,De
stination
none
0 InternalOther=1
--- Pre-event ---
+++ Released +++
-- XAction: start 9739290745.25e83e0-2a62240:1
SetReleased: party 9739290745.25e83e0-2a62240:1, cause Null
-- party_info 9739290745.28e1620 state change: from <Connected,Dialing> to
<Null>
-- TellReleased
-- XAction: commit 9739290745.25e83e0-2a62240:1
@ c:006e01e937856849,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d879 nw:00000000:0000000000000000 t:2
- p:028e1620 @ c:006e01e937856849,025ade68 r:1 t:1 s:0 n:9739290745
p:0287cba8 @ c:006e01e937856849,025ade68 r:2 t:0 s:809 n:30535000
@ c:006e01e937856849,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
79 nw:0000000000000000 t:2
- p:0000000000000000,028e1620 @ c:006e01e937856849,025ade68 r:1 ----- n:
9739290745:
p:0000000000000000,0287cba8 @ c:006e01e937856849,025ade68 r:2 ----- n:
30535000:
9290745:
yDeleted
AttributeTimeStamp 4d9f1419000ee098
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TI'
72.213:3053)
--- Released ---
+++ Post-event +++
Type EventReleased
Devices: <-/9739290745> <30535000/30535000> <-/->
Calls: 55417/006e01e937856849/55417.2a62240/c:1/r:0 0/none
Parties: X9739290745/9739290745.25e83e0-2a62240:1/l:1/r:0/Released,Origin
ation
D30535000/30535000.2693448-2a62240:1/l:2/r:0/Queued,RtRequest,De
stination
none
0 InternalOther=1
--- Post-event ---
19:26:41.975 --- CIFace::Event ---
19:26:41.975:(1) PI: 00 S[QN]D[30535000]E[-]
19:26:41.975 +++ CIFace::Event +++
+++ Pre-event +++
Type EventReleased
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55417/006e01e937856849/55417.2a62240/c:1/r:0 0/none
stination
X9739290745/9739290745.25e83e0-2a62240:1/l:1/r:0/Released,Origin
ation
none
0 InternalOther=0
--- Pre-event ---
+++ Released +++
-- XAction: start 30535000.2693448-2a62240:1
SetReleased: party 30535000.2693448-2a62240:1, cause Null
-- party_info 30535000.287cba8 state change: from <Queued,Routing> to <Null
,Routing>
'BusinessCall' 1
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
72.212:2455)
3053)
133)
-- TellReleased
-- XAction: commit 30535000.2693448-2a62240:1
@ c:006e01e937856849,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d879 nw:00000000:0000000000000000 t:2
p:028e1620 @ c:006e01e937856849,025ade68 r:1 t:1 s:0 n:9739290745
- p:0287cba8 @ c:006e01e937856849,025ade68 r:2 t:0 s:0 n:30535000
@ c:006e01e937856849,025ade68 @ m:0000000000000000,00000000 p:1 i:0000d8
79 nw:0000000000000000 t:2
- p:0000000000000000,0287cba8 @ c:006e01e937856849,025ade68 r:2 ----- n:
30535000:
35000:
yDeleted
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TJ'
72.213:3053)
19:26:41.975:(1) device on hook
--- Released ---
+++ Post-event +++
Type EventReleased
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55417/006e01e937856849/55417.2a62240/c:0/r:0 0/none
Parties: D30535000/30535000.2693448-2a62240:1/l:2/r:0/Released,Destinatio
n
X9739290745/9739290745.25e83e0-2a62240:1/l:1/r:0/Released,Origin
ation
none
0 InternalOther=0
--- Post-event ---
19:26:41.975 --- CIFace::Event ---
19:26:41.975 -- deleted aTmCall 2a62240
19:26:41.975 -- deleted aTmParty 25e83e0
19:26:41.975 -- RemoveParty 9739290745.25e83e0-2a62240:1
19:26:41.975 -- RemoveParty 30535000.2693448-2a62240:1
19:26:41.975 -- TmCallThread deleted: 27213f8
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
2.212:2455)
- c:006e01e937856849,025ade68 @ m:0000000000000000,00000000 p:0 i:0000d8
79 nw:0000000000000000 t:2
ted
3:3053)
19:26:41.975 -- deleted call_info_tspp 006e01e937856849@25ade68
@19:26:41.9750 {tscp.call {destructed} {uuid 4QQ4DKJT697HT30H1ISPPO5LSS001M3P} {
Max-Forwards: 70
From: <sip:9739290745@10.15.72.215>;tag=1c169467035
D98-213974
Call-ID: 169466105161200072855@10.15.72.215
CSeq: 1 ACK
Contact: <sip:9739290745@10.15.72.215:5060>
UPDATE
Content-Length: 0

19:26:56.303 Trc 04521 New client 964 connected from '10.15.73.247'

19:26:56.303 (connection (accepted) (socket 964) (remote-host 10.15.73.247) (rem
ote-port 16968) (listener (port-id default) (socket 444)))
19:26:56.303 Trc 04541 RequestRegisterClient received from [964]
message RequestRegisterClient
AttributeProtocolVersion 'tserver protocol 4.2'
AttributeApplicationName 'DesktopToolkitX'
AttributeSessionID 0
19:26:56.303 Trc 04522 Client [964] authorized, name 'DesktopToolkitX', id=00000
4b5
19:26:56.303 -- created: CRequest@2644b70 RequestRegisterClient-DesktopToolkitX
[964]/-1
19:26:56.303 +++ CIFace::Request +++
-- new invoke
Parsed: RequestRegisterClient
From: DesktopToolkitX[964]/-1
Numbers: -<none> -<none>
red:0
-----
@19:26:56.3030 [0] 8.0.300.37 send_to_client: message EventLinkConnected
AttributeUserData [2] 00 00..
AttributeApplicationName 'SipServer'
AttributeRegistrationCode 0
AttributeServerStartTime 4d99d719000dafe8 (20:05:05.897000)
19:26:56.303 Trc 04542 EventLinkConnected sent to [964] (000004b5 DesktopToolkit
X 10.15.73.247:16968)
19:26:56.303 --- CIFace::Request ---
19:26:56.303 -- deleted: CRequest@2644b70 RequestRegisterClient-DesktopToolkitX
[964]/-1
19:26:56.444 Trc 04541 RequestQueryServer received from [964] (000004b5 DesktopT
oolkitX 10.15.73.247:16968)
message RequestQueryServer
@19:26:56.4440 [ISCC] Client location DesktopToolkitX:000004b5@ added
@19:26:56.4440 [0] 8.0.300.37 send_to_client: message EventServerInfo
'T-Server' 'SIP Server, Version: 8.0.300.37 Compiled: May 1
0 2010 20:48:19
Genesys Telecommunications Laboratories, Inc., Copyright 1991 - 2008
Build with Genesys SIP Library 8.0.000.26
'
'Features' '
Build with TServerCommonPart 8.0.100.12
High Availability feature: ON
ISCC feature support: ON
'
'TransactionMonitoring'(list) 'class' '029LK70N8SBO9F2B04000VT
AESXX000F'
'object' '029LK70N8SBO9F2B04000VT
AESXX000G'
'iscc.transaction' '029LK70
N8SBO9F2B04000VTAESXX000J'
'iscc.direction' '029LK70N8SBO9F2
B04000VTAESXX000L'
'iscc.is-link-creation' '029LK70
N8SBO9F2B04000VTAESXX000M'
'iscc.call-operation' '029LK70
N8SBO9F2B04000VTAESXX000R'
'iscc.resource' '029LK70N8SBO9F2
B04000VTAESXX000U'
'sdn-licenses-in-use' 166
'sdn-licenses-available' 19
AttributeServerXCapabilities '(2=(56=396273),8=(16=7),10=(16=15),11=(
16=25),14=(73=1),36=(60=131),75=(16=1),76=(16=25),108=(74=0),113=(83=132604),160
=(146=1),161=(146=1),162=(146=1))'
AttributeServerCapabilityMask [64] ff ff ff fe..
AttributeHomeLocation 'BLR_SWITCH'
AttributeServerRole 0
AttributeServerVersion '8.0.300.37'
19:26:56.444 Trc 04542 EventServerInfo sent to [964] (000004b5 DesktopToolkitX 1
0.15.73.247:16968)
19:26:56.444 Trc 04541 RequestRegisterAddress received from [964] (000004b5 Desk
topToolkitX 10.15.73.247:16968)
message RequestRegisterAddress
AttributeRegisterMode 0
(tservice_proc) ControlMode set to 1 for 1045
19:26:56.444 -- created: CRequest@2644b70 RequestRegisterAddress-DesktopToolkit
X[964]/2
19:26:56.444 +++ CIFace::Request +++
-- new invoke
Parsed: RequestRegisterAddress
From: DesktopToolkitX[964]/2
red:0
-----
@19:26:56.4440 [0] 8.0.300.37 send_to_client: message EventRegistered
'AgentStatus' 0
'AgentStatusTimestamp' 0
'dnd' 0
'status' 0
AttributeAddressInfoStatus 1
AttributeAddressInfoType 8 (AddressInfoAddressType)
19:26:56.444 Trc 04542 EventRegistered sent to [964] (000004b5 DesktopToolkitX 1
0.15.73.247:16968)
TRegManager::ClientRegistered 1205 1045
19:26:56.444 --- CIFace::Request ---
19:26:56.444 -- deleted: CRequest@2644b70 RequestRegisterAddress-DesktopToolkit
X[964]/2
19:26:56.444 Trc 04541 RequestAgentLogin received from [964] (000004b5 DesktopTo
olkitX 10.15.73.247:16968)
message RequestAgentLogin
AttributeAgentID 'ajay'
AttributePassword 'ajay'
19:26:56.444 -- created: CRequest@2644b70 RequestAgentLogin-DesktopToolkitX[964
]/3
19:26:56.444:(1) IFACE:REQ:REQ-AGENTLOGIN:CURRENT_SESSION_ID(0x6e04b3)
19:26:56.444 +++ CIFace::Request +++
-- new invoke
Parsed: RequestAgentLogin
red:0
-----
-- AgnEmu: parameter sync-emu-agent taken from global option
-- client 7210163 associate with login on device 1045
-- AgnEmu: parameter agent-logout-on-unreg taken from global option
@19:26:56.4440 [0] 8.0.300.37 distribute_response: message EventAgentLogin
'AgentSessionID' '5PRLNVLPTP4D34T10F3K09BLEC00B5TM'
19:26:56.444 Trc 04542 EventAgentLogin sent to [964] (000004b5 DesktopToolkitX 1
0.15.73.247:16968)
19:26:56.444 Trc 04542 EventAgentLogin sent to [760] (00000088 Stat_Server 10.15
.72.212:2455)
19:26:56.444 Trc 04542 EventAgentLogin sent to [496] (00000005 ICON 10.15.72.213
:3053)
19:26:56.444:(1) Agent logged on
-- AgnEmu: parameter login state taken from global value
@19:26:56.4440 [0] 8.0.300.37 distribute_event: message EventAgentReady
19:26:56.444 Trc 04542 EventAgentReady sent to [964] (000004b5 DesktopToolkitX 1
0.15.73.247:16968)
.72.212:2455)
:3053)
19:26:56.444:(1) Agent ready
FinishRequest CRequest@2644b70 RequestAgentLogin-DesktopToolkitX[964]/3
-- complete
19:26:56.444 --- CIFace::Request ---
19:26:56.444:(1) 19:26:56.444:(1) IFACE:REQ:REQ-AGENTLOGIN:CURRENT_SESSION_ID(0)
19:26:56.444:(1) IFACE:REQ:AGENTLOGIN:SESSION_ID(0x6e04b3)
19:26:56.444 -- deleted: CRequest@2644b70 RequestAgentLogin-DesktopToolkitX[964
]/3
19:26:56.444 Trc 04541 RequestSetDNDOff received from [964] (000004b5 DesktopToo
lkitX 10.15.73.247:16968)
message RequestSetDNDOff
19:26:56.444 -- created: CRequest@2644b70 RequestSetDNDOff-DesktopToolkitX[964]
/4
19:26:56.444 +++ CIFace::Request +++
-- new invoke
Parsed: RequestSetDNDOff
red:0
-----
-- validate
-- state check: ok
CIFace: Sent CRequest@2644b70 RequestSetDNDOff-DesktopToolkitX[964]/4
FinishRequest CRequest@2644b70 RequestSetDNDOff-DesktopToolkitX[964]/4
-- complete
+++ CIFace::Event +++
+++ Pre-event +++
Type EventDNDOff
Devices: <1045/1045> <-/-> <-/->
Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOtherP
i=0 InternalOther=0
--- Pre-event ---
@19:26:56.4440 [0] 8.0.300.37 distribute_response: message EventDNDOff
19:26:56.444 Trc 04542 EventDNDOff sent to [964] (000004b5 DesktopToolkitX 10.15
.73.247:16968)
19:26:56.444 Trc 04542 EventDNDOff sent to [760] (00000088 Stat_Server 10.15.72.
212:2455)
19:26:56.444 Trc 04542 EventDNDOff sent to [496] (00000005 ICON 10.15.72.213:305
3)
+++ Post-event +++
Type EventDNDOff
Devices: <1045/1045> <-/-> <-/->
i=0 InternalOther=0
--- Post-event ---
--- CIFace::Event ---
19:26:56.444:(1) dnd state changed
19:26:56.444 --- CIFace::Request ---
19:26:56.444 -- deleted: CRequest@2644b70 RequestSetDNDOff-DesktopToolkitX[964]
/4
19:26:56.444 Trc 04541 RequestAgentReady received from [964] (000004b5 DesktopTo
olkitX 10.15.73.247:16968)
19:26:56.444 -- created: CRequest@2644b70 RequestAgentReady-DesktopToolkitX[964
]/5
19:26:56.444 +++ CIFace::Request +++
-- new invoke
red:0
-----
0.15.73.247:16968)
.72.212:2455)
:3053)
19:26:56.444:(1) Agent ready
FinishRequest CRequest@2644b70 RequestAgentReady-DesktopToolkitX[964]/5
-- complete
19:26:56.444 --- CIFace::Request ---
19:26:56.444 -- deleted: CRequest@2644b70 RequestAgentReady-DesktopToolkitX[964
]/5
19:26:56.444 Trc 04541 RequestSetDNDOff received from [964] (000004b5 DesktopToo
lkitX 10.15.73.247:16968)
message RequestSetDNDOff
19:26:56.444 -- created: CRequest@2644b70 RequestSetDNDOff-DesktopToolkitX[964]
/6
19:26:56.444 +++ CIFace::Request +++
-- new invoke
Parsed: RequestSetDNDOff
red:0
-----
-- validate
-- state check: ok
CIFace: Sent CRequest@2644b70 RequestSetDNDOff-DesktopToolkitX[964]/6
FinishRequest CRequest@2644b70 RequestSetDNDOff-DesktopToolkitX[964]/6
-- complete
+++ Pre-event +++
Type EventDNDOff
Devices: <1045/1045> <-/-> <-/->
i=0 InternalOther=0
--- Pre-event ---
@19:26:56.4440 [0] 8.0.300.37 distribute_response: message EventDNDOff
19:26:56.444 Trc 04542 EventDNDOff sent to [964] (000004b5 DesktopToolkitX 10.15
.73.247:16968)
19:26:56.444 Trc 04542 EventDNDOff sent to [760] (00000088 Stat_Server 10.15.72.
212:2455)
19:26:56.444 Trc 04542 EventDNDOff sent to [496] (00000005 ICON 10.15.72.213:305
3)
+++ Post-event +++
Type EventDNDOff
Devices: <1045/1045> <-/-> <-/->
i=0 InternalOther=0
--- Post-event ---
19:26:56.444:(1) dnd state changed
19:26:56.444 --- CIFace::Request ---
19:26:56.444 -- deleted: CRequest@2644b70 RequestSetDNDOff-DesktopToolkitX[964]
/6
19:26:56.475 Trc 04541 RequestDistributeUserEvent received from [508] (00000006
OC_Server 10.15.72.212:4156)
message RequestDistributeUserEvent
AttributeCommunicationDN '1045'
'GSW_CAMPAIGN_DESCRIPTION' 'Kotak Agent'
'GSW_CAMPAIGN_GROUP_DESCRIPTION' ''
'GSW_CAMPAIGN_GROUP_NAME' 'Kotak_Agt@Kotak_Agt'
'GSW_CAMPAIGN_MODE' 'Progressive'
'GSW_CAMPAIGN_NAME' 'Kotak_Agt'
'GSW_APPLICATION_ID' 114
'GSW_USER_EVENT' 'CampaignStarted'
19:26:56.475 Int 04543 Interaction message "RequestDistributeUserEvent" received
from 508 ("OC_Server")
-- Absent ThisDN, 1045 was used
@19:26:56.4750 [0] 8.0.300.37 send_to_client: message EventACK
AttributeUserEvent RequestDistributeUserEvent
19:26:56.475 Trc 04542 EventACK sent to [508] (00000006 OC_Server 10.15.72.212:4
156)
@19:26:56.4750 [0] 8.0.300.37 distribute_user_event: message EventUserEvent
AttributeUserEvent EventUserEvent
'GSW_CAMPAIGN_MODE' 'Progressive'
'GSW_USER_EVENT' 'CampaignStarted'
19:26:56.475 Trc 04542 EventUserEvent sent to [964] (000004b5 DesktopToolkitX 10
.15.73.247:16968)
19:26:56.475 Trc 04542 EventUserEvent sent to [760] (00000088 Stat_Server 10.15.
72.212:2455)
19:26:56.475 Trc 04542 EventUserEvent sent to [496] (00000005 ICON 10.15.72.213:
3053)
OC_Server 10.15.72.212:4156)
AttributeCommunicationDN '1045'
'GSW_USER_EVENT' 'CampaignGroupAssigned'
-- Absent ThisDN, 1045 was used
156)
'GSW_USER_EVENT' 'CampaignGroupAssigned'
19:26:56.475 Trc 04542 EventUserEvent sent to [964] (000004b5 DesktopToolkitX 10
.15.73.247:16968)
72.212:2455)
19:26:56.475 Trc 04542 EventUserEvent sent to [496] (00000005 ICON 10.15.72.213:
3053)
OC_Server 10.15.72.212:4156)
AttributeCommunicationDN 'COMDN'
'GSW_STAT_EVENT' 7
'GSW_CAMPAIGN_DBID' 122
'GSW_GROUP_DBID' 125
'GSW_CAMPAIGN_COMPLETE' 9969
'GSW_DIAL_MODE' 2
'GSW_SCHED_REC_NUM' 0
-- Absent ThisDN, COMDN was used
AttributeThisDN 'COMDN'
156)
'GSW_STAT_EVENT' 7
'GSW_DIAL_MODE' 2
72.212:2455)
19:26:56.991 Trc 04541 RequestMakePredictiveCall received from [508] (00000006 O
C_Server 10.15.72.212:4156)
message RequestMakePredictiveCall
AttributeTimeout 120
AttributeUserData [755] 00 1c 00 00..
'GSW_PHONE' '9945210843'
'GSW_TZ_OFFSET' 19800
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Remarks' 'Call Back'
'Name' 'Arakere P'
'BatchID' 'KOT_BLR_35k_02042011'
'GSW_CALLING_LIST' 'Kotak_Table'
'GSW_CALLBACK_TYPE' 'Campaign'
'InteractionType' 'Outbound'
'InteractionSubtype' 'OutboundNew'
'GSW_RECORD_HANDLE' 580544
'GSW_CAMPAIGN_GROUP_DBID' 104
'GSW_CALLING_LIST_DBID' 109
'GSW_SWITCH_DBID' 101
'GSW_CHAIN_ID' 248547
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_CALL_RESULT' 28
'GSW_TZ_NAME' 'IST'
'GSW_CALL_ATTEMPT_GUID' '50T48KNPMT7UJBBK9EBGQ5SHA400GRJL'
'GSW_CONTACT_MEDIA_TYPE' 'voice'
19:26:56.991 Int 04543 Interaction message "RequestMakePredictiveCall" received
19:26:56.991 -- created: CRequest@2644b70 RequestMakePredictiveCall-OC_Server[5
08]/14531
19:26:56.991 +++ CIFace::Request +++
-- new invoke
Parsed: RequestMakePredictiveCall
From: OC_Server[508]/14531
Numbers: +<1502> -<9945210843>
red:0
-----
-- validate
-- state check: ok
CIFace: Sent CRequest@2644b70 RequestMakePredictiveCall-OC_Server[508]/14531
FinishRequest CRequest@2644b70 RequestMakePredictiveCall-OC_Server[508]/14531
-- complete
19:26:56.991:(1) Number:[9945210843] is not internal, looking for service
19:26:56.991:(1) Selected for Dn 9945210843(geo-loc[]:partitionId[SipServerDefau
ltPartition]:cpdCapability[]): Service AudiaCodes (geo-loc[], priority[0], capac
ity 0 (0% of -2))
19:26:56.991:(1) Dialed number was 9945210843, will replace prefix '9' with '09'
@19:26:56.9910 {tscp.call {constructed} {uuid 5PRLNVLPTP4D34T10F3K09BLEC00B5TN}
{connection-id 006e01e93785684a} {call-id 55418}}
-- created call_info_tspp 006e01e93785684a@27a6120
@19:26:56.9910 Call [006e01e93785684a]: urid 0001006e
-- created aTmCall 28043a8/27a6120
-- TmCallThread created: 29607e8
SetANI for 28043a8:1: 1502
SetDNIS for 28043a8:1: 9945210843
-- created party_info_tspp 287cba8
-- created aTmParty 2693448
SetRole: Origination for 1502.2693448-28043a8:1
-- AddParty to 28043a8: 1502.2693448-28043a8:1
-- new TSCP call leg 1
-- call leg created leg_id=1
CreateParty new internal: 1502.2693448-28043a8:1
-- created party_info_tspp 28e1620
-- created aTmParty 2af3968
SetRole: Destination for 9945210843.2af3968-28043a8:1
-- AddParty to 28043a8: 9945210843.2af3968-28043a8:1
CreateParty new external: 9945210843.2af3968-28043a8:1
+++ Pre-event +++
Type EventOriginated
Devices: <1502/1502> <-/9945210843> <-/->
Calls: 55418/006e01e93785684a/55418.28043a8/c:0/r:0 0/none
Parties: D1502/1502.2693448-28043a8:1/l:1/r:0/Null,Origination
X9945210843/9945210843.2af3968-28043a8:1/l:2/r:0/Null,Destinatio
n
none
i=0 InternalOther=0
--- Pre-event ---
+++ Dialing +++
SetContext: for party 1502.2693448-28043a8:1
19:26:56.991:(1) internal call originator not found
19:26:56.991:(1) SIPS-IID:4QQ4DKJT697HT30H1ISPPO5LSS001M3Q:006e01e93785684a:4QQ4
DKJT697HT30H1ISPPO5LSS001M3Q:TLIBEVT
+++ Pre-event +++
Type EventInitiated
Devices: <1502/1502> <-/9945210843> <-/->
Parties: D1502/1502.2693448-28043a8:1/l:1/r:0/Null,Origination
X9945210843/9945210843.2af3968-28043a8:1/l:2/r:0/Null,De
stination
none
Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOt
herPi=0 InternalOther=0
--- Pre-event ---
+++ NewCall +++
-- call is consultation
-- predictive call
19:26:56.991:(1) device off hook
SetActive: party 1502.2693448-28043a8:1, cause Null
SetOriginating: party 1502.2693448-28043a8:1, cause NewCall
push_queue: 1502 for 1502
-- party_info 1502.287cba8 state change: from <Null> to <CP_Detect>
-- aTmCall::SetBusinessType():006e01e93785684a set to BusinessType[2/
4:1]
+ c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000 p:0 i:0000d8
7a nw:0000000000000000 t:3
ted
AttributeTimeStamp 4d9f1428000f1f18
AttributeCallType 3
AttributeConnID 006e01e93785684a
AttributeCallUUID '4QQ4DKJT697HT30H1ISPPO5LSS001M3Q'
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeANI '1502'
3:3053)
@ c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d87a nw:00000000:0000000000000000 t:3
+ p:0287cba8 @ c:006e01e93785684a,027a6120 r:1 t:0 s:d n:1502
p:028e1620 @ c:006e01e93785684a,027a6120 r:2 t:1 s:0 n:9945210843
@ c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000 p:1 i:0000d8
7a nw:0000000000000000 t:3
+ p:0000000000000000,0287cba8 @ c:006e01e93785684a,027a6120 r:1 ----- n:
1502:
yAdded
AttributeTimeStamp 4d9f1428000f1f18
AttributeDBID 152
AttributeDN '1502'
AttributePartyState 0xd
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TO'
.213:3053)
--- NewCall ---
+++ Post-event +++
Type EventInitiated
Devices: <1502/1502> <-/9945210843> <-/->
Calls: 55418/006e01e93785684a/55418.28043a8/c:1/r:0 0/006e01e93785684a
/55418.28043a8/c:1/r:0
Parties: D1502/1502.2693448-28043a8:1/l:1/r:0/Originating,Origina
tion
X9945210843/9945210843.2af3968-28043a8:1/l:2/r:0/Null,De
stination
none
--- Post-event ---
SetDialling: party 1502.2693448-28043a8:1, cause Null
@19:26:56.9910 [0] 8.0.300.37 distribute_response: message EventDialing
'BusinessCall' 1
AttributeANI '1502'
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
19:26:56.991 Int 04544 Interaction message "EventDialing" generated
19:26:56.991 Trc 04542 EventDialing sent to [508] (00000006 OC_Server 10.15.72.2
12:4156)
19:26:56.991 Trc 04542 EventDialing sent to [760] (00000088 Stat_Server 10.15.72
.212:2455)
19:26:56.991 Trc 04542 EventDialing sent to [496] (00000005 ICON 10.15.72.213:30
53)
19:26:56.991 Trc 04542 EventDialing sent to [456] (00000003 URS 10.15.72.212:413
3)
--- Dialing ---
+++ Post-event +++
Devices: <1502/1502> <-/9945210843> <-/->
Calls: 55418/006e01e93785684a/55418.28043a8/c:1/r:0 0/006e01e93785684a/554
18.28043a8/c:1/r:0
Parties: D1502/1502.2693448-28043a8:1/l:1/r:0/Dialing,Origination
X9945210843/9945210843.2af3968-28043a8:1/l:2/r:0/Null,Destinatio
n
none
i=0 InternalOther=0
--- Post-event ---
19:26:56.991:(1) CPD on MGW connected to Stream Manager
19:26:56.991:(1) SIPTR(821721): Begin step 0 - SipTransactionMakePredictiveCall(
821722)
19:26:56.991 SIPCONN(9945210843): main dialog 0 created
19:26:56.991 SIPCONN(9945210843): CPD provider doesn't have CPD capabilities and
msml-support=false: backward compatibility mode
19:26:56.991 SIPCONN(9945210843): InitiateDialog: preparing a 3pcc request
19:26:56.991:(1) add party '9945210843' state
INVITE sip:09945210843@10.15.72.215:5060;cpd=on SIP/2.0
From: <sip:1502@10.15.72.212:5060>;tag=A2B790C5-EF14-47C3-87A7-EC8ACACE9D98-2139
75
To: <sip:09945210843@10.15.72.212:5060>
Call-ID: 04853C8C-76E1-4EA3-8E9E-DB5AF9C66E80-212019@10.15.72.212
CSeq: 1 INVITE
Content-Length: 0
Via: SIP/2.0/UDP 10.15.72.212:5060;branch=z9hG4bKA09FBC9A-DC64-49FB-B59E-D404B4B
461A2-1007360
Contact: <sip:1502@10.15.72.212:5060>
Allow: ACK, BYE, CANCEL, INFO, INVITE, MESSAGE, NOTIFY, OPTIONS, PRACK, REFER, U
PDATE
Max-Forwards: 70
Expires: 160
X-Detect: Request=AMD,CPT,FAX
X-Genesys-CallUUID: 4QQ4DKJT697HT30H1ISPPO5LSS001M3Q
Session-Expires: 1800;refresher=uac
Min-SE: 90
Supported: timer
19:26:56.991:(1) SipDialog: event SEND_INVITE, t=669466, s=2, r=6, m=027a415c

19:26:56.991 SIPCONN(9945210843): HandleSipDialogEvent(SEND_INVITE) - filtered
19:26:56.991 SIPCONN(9945210843): sdp state SDP_STATE_NULL, event SDP_OFFER_REQU
ESTED
19:26:56.991 SIPCONN(9945210843): new sdp state SDP_OFFER_REQUESTED, event SDP_O
FFER_REQUESTED
19:26:56.991 --- CIFace::Request ---
SIP/2.0 100 Trying
461A2-1007360
75
To: <sip:09945210843@10.15.72.212:5060>;tag=1c1404398498
CSeq: 1 INVITE
UPDATE
Server: Audiocodes-Sip-Gateway-/v.5.80A.023.006
Content-Length: 0
19:26:57.022:(1) SipDialog: event CALLING_RESPROV, t=669466, s=2, r=5, m=027a415

c
19:26:57.022 SIPCONN(9945210843): HandleSipDialogEvent(CALLING_RESPROV)
19:26:57.022 SIPCONN(9945210843): Capabilities 20013f
19:26:57.022 SIPCONN(9945210843): Capabilities 2a03bf
19:26:57.022 SIPCONN(9945210843): reliable=0
19:26:57.022 SIPCONN(9945210843): store remote content - trying ignored
19:26:57.022 SIPCONN(9945210843): Trying Timer for 32000 mlsec started...
19:26:57.444 max bandwidth not updated, current value: 6
19:27:00.366 Trc 04541 RequestAgentNotReady received from [964] (000004b5 Deskto

pToolkitX 10.15.73.247:16968)
message RequestAgentNotReady
'ReasonCode' 8
19:27:00.366 -- created: CRequest@2a9a838 RequestAgentNotReady-DesktopToolkitX[
964]/7
19:27:00.366 +++ CIFace::Request +++
-- new invoke
Parsed: RequestAgentNotReady
red:0
-----
@19:27:00.3660 [0] 8.0.300.37 distribute_response: message EventAgentNotReady
'ReasonCode' 8
19:27:00.366 Trc 04542 EventAgentNotReady sent to [964] (000004b5 DesktopToolkit
X 10.15.73.247:16968)
19:27:00.366 Trc 04542 EventAgentNotReady sent to [760] (00000088 Stat_Server 10
.15.72.212:2455)
19:27:00.366 Trc 04542 EventAgentNotReady sent to [496] (00000005 ICON 10.15.72.
213:3053)
19:27:00.366:(1) Agent not ready
-- AgnEmu: setting PostACW state for 1045 to StateNotReady
FinishRequest CRequest@2a9a838 RequestAgentNotReady-DesktopToolkitX[964]/7
-- complete
19:27:00.366 --- CIFace::Request ---
19:27:00.366 -- deleted: CRequest@2a9a838 RequestAgentNotReady-DesktopToolkitX[
964]/7
SIP/2.0 180 Ringing
461A2-1007360
75
To: <sip:09945210843@10.15.72.212:5060>;tag=1c1404398498
CSeq: 1 INVITE
Contact: <sip:39147310@10.15.72.215:5060>
UPDATE
Content-Length: 0
19:27:01.147:(1) SipDialog: event CALLING_RESPROV, t=669466, s=2, r=5, m=027a415

c
19:27:01.147 SIPCONN(9945210843): Trying Timer deleted...
19:27:01.147 SIPCONN(9945210843): skip SDP pocessing [0/SDP_OFFER_REQUESTED]
19:27:01.147 SIPPARTY(9945210843): 139362 verify update of party-connection stat
e N-A
19:27:01.147 SIPPARTY(9945210843): 139362 update party-connection state N-A
19:27:01.147 -- TellNetworkReached
@19:27:01.1470 [0] 8.0.300.37 distribute_response: message EventNetworkReached
'BusinessCall' 1
AttributeANI '1502'
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
19:27:01.147 Int 04544 Interaction message "EventNetworkReached" generated
19:27:01.147 Trc 04542 EventNetworkReached sent to [508] (00000006 OC_Server 10.
15.72.212:4156)
19:27:01.147 Trc 04542 EventNetworkReached sent to [760] (00000088 Stat_Server 1
0.15.72.212:2455)
19:27:01.147 Trc 04542 EventNetworkReached sent to [496] (00000005 ICON 10.15.72
.213:3053)
19:27:01.147 Trc 04542 EventNetworkReached sent to [456] (00000003 URS 10.15.72.
212:4133)
19:27:01.147 -- XAction: start 9945210843.2af3968-28043a8:1
19:27:01.147 SetDelivered: party 9945210843.2af3968-28043a8:1, cause Null
19:27:01.147 -- TellDelivered
19:27:01.147 -- party_info 9945210843.28e1620 state change: from <Null> to <Ale
rting>
19:27:01.147 -- XAction: commit 9945210843.2af3968-28043a8:1
@ c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d87a nw:00000000:0000000000000000 t:3
p:0287cba8 @ c:006e01e93785684a,027a6120 r:1 t:0 s:d n:1502
+ p:028e1620 @ c:006e01e93785684a,027a6120 r:2 t:1 s:a n:9945210843
@ c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000 p:2 i:0000d8
7a nw:0000000000000000 t:3
p:0000000000000000,0287cba8 @ c:006e01e93785684a,027a6120 r:1 ----- n:
1502:
+ p:0000000000000000,028e1620 @ c:006e01e93785684a,027a6120 r:2 ----- n:
9945210843:
yAdded
AttributeTimeStamp 4d9f142d00023e38
AttributePartyState 0xa
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TP'
.213:3053)
SIP/2.0 200 OK
461A2-1007360
75
To: <sip:09945210843@10.15.72.212:5060>;tag=1c1404398498
CSeq: 1 INVITE
Contact: <sip:39147310@10.15.72.215:5060>
Supported: em,replaces,path,early-session,resource-priority
UPDATE
Require: timer
Min-SE: 90
X-Detect: Response=CPT,FAX
Content-Length: 312
v=0
s=Phone-Call
c=IN IP4 10.15.72.215
t=0 0
m=audio 6520 RTP/AVP 8 18 56 101
a=rtpmap:18 G729/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
19:27:06.397:(1) SipDialog: event CALLING_RESOK, t=669466, s=7, r=5, m=027a415c
19:27:06.397 SIPCONN(9945210843): HandleSipDialogEvent(CALLING_RESOK)
19:27:06.397 SIPCONN(9945210843): sdp state SDP_OFFER_REQUESTED, event SDP_RECEI
VED
CEIVED
19:27:06.397 SIPCONN(9945210843): SetChargingState: true
e A-C
19:27:06.397 SIPPARTY(9945210843): 139362 update party-connection state A-C
19:27:06.397 SIPPARTY(9945210843): Waiting for CPD result, Established delayed
19:27:06.397 SIPCONN(9945210843): operation 0, not deleted timer removed
19:27:06.397:(1) SIPTR(821722): complete
19:27:06.397:(1) SIPTR(821721): Step 0 - SipTransactionMakePredictiveCall(821722
) complete
19:27:06.397:(1) SIPTR(821721): Begin step 1 - SipTransactionConnectCpd(821723)
19:27:06.397:(1) ERROR: No CPD servers are configured
19:27:06.397:(1) Selected for Dn (geo-loc[]:partitionId[SipServerDefaultPartitio
n]:cpdCapability[]): Service TREATMENT (geo-loc[], priority[0], capacity 0 (0% o
f -2))
19:27:06.397 SIPCONN(9945210843): re-invite-connected-accepted
19:27:06.397 SIPCONN(TREATMENT): re-invite-null
19:27:06.397 SIPCONN(9945210843): GetOffer
19:27:06.397 SIPCONN(9945210843): GetOffer::ReturnOffer
19:27:06.397 SIPCONN(9945210843): NotifyOnOffer
19:27:06.397 SIPCONN(TREATMENT): SendOffer
19:27:06.397 SIPCONN(TREATMENT): SendOffer::Invite
19:27:06.397 SIPCONN(TREATMENT): main dialog 0 created
19:27:06.397 SIPCONN(TREATMENT): Local contact: '<sip:9945210843@10.15.72.212:50
60>'
19:27:06.397 SIPCONN(TREATMENT): InitiateDialog: preparing a 3pcc request
INVITE sip:annc@10.15.72.212:5090;play=music/silence SIP/2.0
From: <sip:09945210843@10.15.72.212:5060>;tag=A2B790C5-EF14-47C3-87A7-EC8ACACE9D
98-213976
To: <sip:annc@10.15.72.212:5090;play=music/silence>
CSeq: 1 INVITE
Content-Length: 303
461A2-1007361
Contact: <sip:9945210843@10.15.72.212:5060>
PDATE
Max-Forwards: 70
Min-SE: 90
Supported: 100rel,timer
v=0
s=Phone-Call
c=IN IP4 10.15.72.215
t=0 0
m=audio 6520 RTP/AVP 8 18 56 101
a=ptime:20
a=sendrecv
a=rtpmap:18 G729/8000
a=fmtp:101 0-15
19:27:06.397:(1) SipDialog: event SEND_INVITE, t=669467, s=2, r=6, m=02ae5cf4
19:27:06.397 SIPCONN(TREATMENT): HandleSipDialogEvent(SEND_INVITE) - filtered
19:27:06.397 SIPCONN(TREATMENT): sdp state SDP_STATE_NULL, event SDP_OFFER_SENT
19:27:06.397 SIPCONN(TREATMENT): new sdp state SDP_OFFER_SENT, event SDP_OFFER_S
ENT
SIP/2.0 200 OK
98-213976
To: <sip:annc@10.15.72.212:5090;play=music/silence>;tag=71F2FCC9-6168-4610-BFDA-
327170605FDA-908058
CSeq: 1 INVITE
461A2-1007361;received=10.15.72.212
Contact: <sip:10.15.72.212:5090>
Content-Length: 248
v=0
o=Genesys 2394096 2394096 IN IP4 10.15.72.212
s=StreamManager 7.6.005.01 play
c=IN IP4 10.15.72.212
t=0 0
m=audio 9136 RTP/AVP 8 101
a=fmtp:101 0-15
a=sendrecv
a=rtpmap:8 pcma/8000
a=x-media-op:play
19:27:06.397:(1) SipDialog: event CALLING_RESOK, t=669467, s=7, r=5, m=02ae5cf4
19:27:06.397 SIPCONN(TREATMENT): HandleSipDialogEvent(CALLING_RESOK)
19:27:06.397 SIPCONN(TREATMENT): Capabilities 21013f
19:27:06.397 SIPCONN(TREATMENT): store remote content
19:27:06.397 SIPCONN(TREATMENT): sdp state SDP_OFFER_SENT, event SDP_RECEIVED
19:27:06.397 SIPCONN(TREATMENT): new sdp state SDP_STATE_NULL, event SDP_RECEIVE
D
19:27:06.397 SIPCONN(TREATMENT): Connect(2,4)
19:27:06.397 SIPCONN(TREATMENT): NotifyResponseOnAnswer
19:27:06.397 SIPCONN(9945210843): SendAnswer
19:27:06.397 SIPCONN(9945210843): SendAnswer::Ack
19:27:06.397 SIPCONN(9945210843): SendAck(669466)
ACK sip:39147310@10.15.72.215:5060 SIP/2.0
75
To: <sip:09945210843@10.15.72.212:5060>;tag=1c1404398498
CSeq: 1 ACK
Content-Length: 229
461A2-1007362
Max-Forwards: 70
v=0
o=Genesys 1303521075 1 IN IP4 10.15.72.212
s=StreamManager
c=IN IP4 10.15.72.212
t=0 0
a=sendrecv
a=x-media-op:play
a=fmtp:101 0-15
19:27:06.397:(1) SipDialog: event CONNECTED_SEND_ACK, t=669466, s=7, r=5, m=027a
415c
19:27:06.397 SIPCONN(9945210843): HandleSipDialogEvent(CONNECTED_SEND_ACK) - fil
tered
19:27:06.397 SIPCONN(9945210843): sdp state SDP_OFFER_RECEIVED, event SDP_ANSWER
_SENT
19:27:06.397 SIPCONN(9945210843): new sdp state SDP_STATE_NULL, event SDP_ANSWER
_SENT
19:27:06.397 SIPCONN(9945210843): TRCLR(0)
e A-C
19:27:06.397 SIPPARTY(9945210843): Waiting for CPD result, Established delayed
19:27:06.397 SIPCONN(9945210843): NotifyOnComplete
19:27:06.397 SIPCONN(TREATMENT): state e:3,p:0,s:3,c:19,rc:0,m:0
19:27:06.397 SIPCONN(TREATMENT): NotifyOnComplete
19:27:06.397 SIPCONN(9945210843): Connect complete, other device 'TREATMENT',(02
7a40e8,02ae5c80)
19:27:06.397 SIPCONN(TREATMENT): Connect complete, other device '9945210843',(02
ae5c80,027a40e8)
19:27:06.397 SIPCONN(TREATMENT): SendAck(669467)
ACK sip:10.15.72.212:5090 SIP/2.0
98-213976
327170605FDA-908058
CSeq: 1 ACK
Content-Length: 0
461A2-1007363
Max-Forwards: 70
19:27:06.397:(1) SipDialog: event CONNECTED_SEND_ACK, t=669467, s=7, r=8, m=02ae

5cf4
19:27:06.397 SIPCONN(TREATMENT): HandleSipDialogEvent(CONNECTED_SEND_ACK) - filt
ered
19:27:06.397:(1) SIPTR(821723): complete
19:27:06.397:(1) SIPTR(821721): Step 1 - SipTransactionConnectCpd(821723) comple
te
19:27:06.397:(1) SIPTR(821721): Begin step 2 - SipTransactionWaitCpdResult(82172
4)
19:27:06.397:(1) Selected for Dn 9945210843(geo-loc[]:partitionId[]:cpdCapabilit
y[]): Service AudiaCodes (geo-loc[], priority[0], capacity 0 (0% of -2))
19:27:07.397 SIPCONN(9945210843): cpd result timeout is expired

e A-C
19:27:07.397 SIPPARTY(9945210843): CPD result is obtained, report delayed Establ
ished
19:27:07.397:(1) ERROR: 10000002, GetEndPoint(endPoint), SipParty.cpp,494
19:27:07.397 +++ CIFace::Event +++
+++ Pre-event +++
Devices: <1502/1502> <-/9945210843> <-/->
Parties: D1502/1502.2693448-28043a8:1/l:1/r:0/Dialing,Origination
X9945210843/9945210843.2af3968-28043a8:1/l:2/r:0/Alerting,Destin
ation
none
0 InternalOther=0
--- Pre-event ---
+++ Ringing +++
SetDialling: party 9945210843.2af3968-28043a8:1, cause Null
-- target state not compatible at line 1133
-- XAction: start 1502.2693448-28043a8:1
-- TellQueued
-- party_info 1502.287cba8 state change: from <CP_Detect> to <Queued>
@19:27:07.3970 [0] 8.0.300.37 distribute_response: message EventQueued
'BusinessCall' 1
AttributeANI '1502'
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
19:27:07.397 Trc 04542 EventQueued sent to [508] (00000006 OC_Server 10.15.72.21
2:4156)
212:2455)
3)
)
@19:27:07.3970 [0] 8.0.300.37 distribute_response: message EventRouteRequest
'BusinessCall' 1
AttributeANI '1502'
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
15.72.212:2455)
13:3053)
2:4133)
-- XAction: commit 1502.2693448-28043a8:1
yState
AttributeTimeStamp 4d9f143300060ec8
19:27:07.397 Int 04544 Interaction message "EventCallPartyState" generated
19:27:07.397 Trc 04542 EventCallPartyState sent to [496] (00000005 ICON 10.15.72
.213:3053)
-- Cleanup call leg
--- Ringing ---
+++ Post-event +++
Devices: <1502/1502> <-/9945210843> <-/->
Parties: D1502/1502.2693448-28043a8:1/l:1/r:0/Queued,RtRequest,Originatio
n
ation
none
0 InternalOther=0
--- Post-event ---
19:27:07.397 --- CIFace::Event ---
19:27:07.397:(1) SIPTR(821724): complete
19:27:07.397:(1) SIPTR(821721): Step 2 - SipTransactionWaitCpdResult(821724) com
plete
19:27:07.397:(1) SIPTR(821725): complete
726)
19:27:07.397 +++ CIFace::Event +++
+++ Pre-event +++
Devices: <1502/1502> <-/9945210843> <-/->
Parties: D1502/1502.2693448-28043a8:1/l:1/r:0/Queued,RtRequest,Originatio
n
ation
none
0 InternalOther=0
--- Pre-event ---
+++ Ringing +++
SetDialling: party 9945210843.2af3968-28043a8:1, cause Null
-- target state not compatible at line 1133
-- XAction: start 1502.2693448-28043a8:1
-- XAction: commit 1502.2693448-28043a8:1
-- Cleanup call leg
--- Ringing ---
+++ Post-event +++
Devices: <1502/1502> <-/9945210843> <-/->
Parties: D1502/1502.2693448-28043a8:1/l:1/r:0/Alerting,RtRequest,Originat
ion
ation
none
0 InternalOther=0
--- Post-event ---
19:27:07.397 --- CIFace::Event ---
19:27:07.397:(1) ERROR: 10000000, m_routingDialogs.Add(party.GetPartyId(),routin
gDialog), SipTServerAcdService.cpp,699
19:27:07.397:(1) SIPTR(821726): complete
omplete
19:27:07.397:(1) SIPTR(821721): complete
19:27:07.397:(1) PI: 00 S[QQ]D[1502]E[-]MS[C[*D[TREATMENT]]]P[9945210843]
19:27:07.397:(1) PI: 00 S[CA]D[9945210843]C[*D[9945210843]]P[TREATMENT]
19:27:07.397:(1) call1 55418 idle
0.15.72.212:4133)
'UniqueID' '4QQ4DKJT697HT30H1ISPPO5LSS001M3Q'
456 ("URS")
@19:27:07.3970 Call [006e01e93785684a]: urid 0002006e
ged
AttributeANI '1502'
AttributeUserData [800] 00 1d 00 00..
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
5.72.212:4133)
ver 10.15.72.212:2455)
19:27:07.397 Trc 04542 EventAttachedDataChanged sent to [508] (00000006 OC_Serve
r 10.15.72.212:4156)
i c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000 p:2 i:0000d8
7a nw:0000000000000000 t:3
p:0000000000000000,0287cba8 @ c:006e01e93785684a,027a6120 r:1 ----- n:
1502:
p:0000000000000000,028e1620 @ c:006e01e93785684a,027a6120 r:2 ----- n:
9945210843:
Changed
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
2.213:3053)
19:27:07.397 Trc 04541 RequestAttachUserData received from [456] (00000003 URS 1
0.15.72.212:4133)
message RequestAttachUserData
'RTargetAgentGroup' 'Kotak_Agt'
19:27:07.397 Int 04543 Interaction message "RequestAttachUserData" received from
456 ("URS")
@19:27:07.3970 Call [006e01e93785684a]: urid 0003006e
ged
AttributeANI '1502'
AttributeUserData [831] 00 1e 00 00..
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
5.72.212:4133)
ver 10.15.72.212:2455)
19:27:07.397 Trc 04542 EventAttachedDataChanged sent to [508] (00000006 OC_Serve
r 10.15.72.212:4156)
i c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000 p:2 i:0000d8
7a nw:0000000000000000 t:3
p:0000000000000000,0287cba8 @ c:006e01e93785684a,027a6120 r:1 ----- n:
1502:
p:0000000000000000,028e1620 @ c:006e01e93785684a,027a6120 r:2 ----- n:
9945210843:
Changed
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
2.213:3053)
19:27:07.397 Trc 04541 RequestApplyTreatment received from [456] (00000003 URS 1
0.15.72.212:4133)
message RequestApplyTreatment
AttributeTreatmentType 7 (TreatmentPlayAnnouncement)
AttributeTreatmentParms [60] 00 01 03 00..
'PROMPT'(list) '1'(list) 'INTERRUPTABLE' 0
'ID' 3
19:27:07.397 Int 04543 Interaction message "RequestApplyTreatment" received from
456 ("URS")
19:27:07.397 -- created: CRequest@2a9a838 RequestApplyTreatment-URS[456]/113926
2
19:27:07.397 +++ CIFace::Request +++
-- new invoke
Parsed: RequestApplyTreatment
From: URS[456]/1139262
Parties: 1502.2693448-28043a8:1
none
red:0
-----
-- validate
-- state check: ok
CIFace: Sent CRequest@2a9a838 RequestApplyTreatment-URS[456]/1139262
FinishRequest CRequest@2a9a838 RequestApplyTreatment-URS[456]/1139262
-- complete
19:27:07.397:(1) Selected for Dn (geo-loc[]:partitionId[SipServerDefaultPartitio
n]:cpdCapability[]): Service TREATMENT (geo-loc[], priority[0], capacity 0 (0% o
f -2))
19:27:07.397 SIPCONN(TREATMENT): set monitor 02730928, 024fbd40
19:27:07.397:(1) SIPTR(821727): Begin step 0 - SipTransactionConnectMediaService
(821728)
19:27:07.397 SIPCONN(9945210843): re-invite-connected
19:27:07.397 SIPCONN(TREATMENT): re-invite-null
19:27:07.397 SIPCONN(TREATMENT): GetOffer
19:27:07.397 SIPCONN(TREATMENT): GetOffer::SendInvite
19:27:07.397:(1) SipDialog: set monitor 0273099c
19:27:07.397 SIPCONN(TREATMENT): main dialog 0 created
19:27:07.397 SIPCONN(TREATMENT): Local contact: '<sip:9945210843@10.15.72.212:50
60>'
19:27:07.397 SIPCONN(TREATMENT): InitiateDialog: preparing a 3pcc request
INVITE sip:annc@10.15.72.212:5090;play=announcement/3;repeat=1 SIP/2.0
98-213977
To: <sip:annc@10.15.72.212:5090;play=announcement/3;repeat=1>
CSeq: 1 INVITE
Content-Length: 0
461A2-1007364
Contact: <sip:9945210843@10.15.72.212:5060>
PDATE
Max-Forwards: 70
Min-SE: 90
Supported: 100rel,timer
19:27:07.397:(1) SipDialog: event SEND_INVITE, t=669468, s=2, r=6, m=0273099c

19:27:07.397 SIPCONN(TREATMENT): HandleSipDialogEvent(SEND_INVITE) - filtered
19:27:07.397 SIPCONN(TREATMENT): sdp state SDP_STATE_NULL, event SDP_OFFER_REQUE
STED
19:27:07.397 SIPCONN(TREATMENT): new sdp state SDP_OFFER_REQUESTED, event SDP_OF
FER_REQUESTED
19:27:07.397 --- CIFace::Request ---
SIP/2.0 200 OK
98-213977
To: <sip:annc@10.15.72.212:5090;play=announcement/3;repeat=1>;tag=71F2FCC9-6168-
4610-BFDA-327170605FDA-908059
CSeq: 1 INVITE
461A2-1007364;received=10.15.72.212
Contact: <sip:10.15.72.212:5090>
Content-Length: 283
v=0
o=Genesys 2394097 2394097 IN IP4 10.15.72.212
c=IN IP4 10.15.72.212
t=0 0
m=audio 9138 RTP/AVP 8 0 3 101
a=fmtp:101 0-15
a=rtpmap:0 pcmu/8000
a=rtpmap:3 gsm/8000
a=x-media-op:play
19:27:07.397:(1) SipDialog: event CALLING_RESOK, t=669468, s=7, r=5, m=0273099c
19:27:07.397 SIPCONN(TREATMENT): HandleSipDialogEvent(CALLING_RESOK)
19:27:07.397 SIPCONN(TREATMENT): Capabilities 21013f
19:27:07.397 SIPCONN(TREATMENT): store remote content
19:27:07.397 SIPCONN(TREATMENT): sdp state SDP_OFFER_REQUESTED, event SDP_RECEIV
ED
19:27:07.397 SIPCONN(TREATMENT): new sdp state SDP_OFFER_RECEIVED, event SDP_REC
EIVED
19:27:07.397 SIPCONN(TREATMENT): Connect(1,4)
19:27:07.397 SIPCONN(TREATMENT): NotifyOnOffer
19:27:07.397 SIPCONN(TREATMENT): set monitor 02ae5c80, 00000000
BYE sip:10.15.72.212:5090 SIP/2.0
98-213976
327170605FDA-908058
CSeq: 2 BYE
Content-Length: 0
461A2-1007365
Max-Forwards: 70
19:27:07.397:(1) SipDialog: event SEND_BYE, t=669469, s=8, r=5, m=02ae5cf4

19:27:07.397 SIPCONN(TREATMENT): HandleSipDialogEvent(SEND_BYE) - filtered
19:27:07.397 SIPCONN(TREATMENT): DetachMediaPeer
19:27:07.397 SIPCONN(9945210843): SendOffer
19:27:07.397 SIPCONN(9945210843): SendOffer::ReInvite
19:27:07.397:(1) add party '9945210843' state
INVITE sip:39147310@10.15.72.215:5060 SIP/2.0
75
To: <sip:09945210843@10.15.72.212:5060>;tag=1c1404398498
CSeq: 2 INVITE
Content-Length: 280
461A2-1007366
Contact: <sip:1502@10.15.72.212:5060>
Max-Forwards: 70
Min-SE: 90
Supported: timer
v=0
o=Genesys 1303521075 2 IN IP4 10.15.72.212
c=IN IP4 10.15.72.212
t=0 0
m=audio 9138 RTP/AVP 8 0 3 101
a=x-media-op:play
a=fmtp:101 0-15
a=rtpmap:0 pcmu/8000
a=rtpmap:3 gsm/8000
19:27:07.397:(1) SipDialog: event CONNECTED_SEND_REINVITE, t=669470, s=7, r=5, m
=027a415c
19:27:07.397 SIPCONN(9945210843): HandleSipDialogEvent(CONNECTED_SEND_REINVITE)
- filtered
19:27:07.397 SIPCONN(9945210843): sdp state SDP_STATE_NULL, event SDP_OFFER_SENT
19:27:07.397 SIPCONN(9945210843): new sdp state SDP_OFFER_SENT, event SDP_OFFER_
SENT
SIP/2.0 200 OK
98-213976
327170605FDA-908058
CSeq: 2 BYE
461A2-1007365;received=10.15.72.212
Contact: <sip:10.15.72.212:5090>
Content-Length: 0
19:27:07.397:(1) SipDialog: event TERMINATING_BYE_RES, t=669469, s=9, r=4, m=000

00000
SIP/2.0 200 OK
461A2-1007366
75
To: <sip:09945210843@10.15.72.212:5060>;tag=1c1404398498
CSeq: 2 INVITE
Contact: <sip:39147310@10.15.72.215:5060>
Supported: em,replaces,path,early-session,resource-priority
UPDATE
Require: timer
Min-SE: 90
Content-Length: 256
v=0
s=Phone-Call
c=IN IP4 10.15.72.215
t=0 0
c=IN IP4 10.15.72.215
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
19:27:07.428:(1) SipDialog: event CONNECTED_RESOK, t=669470, s=7, r=5, m=027a415
c
19:27:07.428 SIPCONN(9945210843): HandleSipDialogEvent(CONNECTED_RESOK)
19:27:07.428 SIPCONN(9945210843): sdp state SDP_OFFER_SENT, event SDP_RECEIVED
19:27:07.428 SIPCONN(9945210843): new sdp state SDP_STATE_NULL, event SDP_RECEIV
ED
19:27:07.428 SIPCONN(9945210843): Connect(2,33)
19:27:07.428 SIPCONN(9945210843): NotifyResponseOnAnswer
19:27:07.428 SIPCONN(TREATMENT): SendAnswer
19:27:07.428 SIPCONN(TREATMENT): SendAnswer::Ack
19:27:07.428 SIPCONN(TREATMENT): SendAck(669468)
ACK sip:10.15.72.212:5090 SIP/2.0
98-213977
4610-BFDA-327170605FDA-908059
CSeq: 1 ACK
Content-Length: 247
461A2-1007367
Max-Forwards: 70
v=0
s=Phone-Call
c=IN IP4 10.15.72.215
t=0 0
c=IN IP4 10.15.72.215
a=ptime:20
a=sendrecv
a=fmtp:101 0-15
19:27:07.428:(1) SipDialog: event CONNECTED_SEND_ACK, t=669468, s=7, r=5, m=0273
099c
19:27:07.428 SIPCONN(TREATMENT): HandleSipDialogEvent(CONNECTED_SEND_ACK) - filt
ered
19:27:07.428 SIPCONN(TREATMENT): sdp state SDP_OFFER_RECEIVED, event SDP_ANSWER_
SENT
19:27:07.428 SIPCONN(TREATMENT): new sdp state SDP_STATE_NULL, event SDP_ANSWER_
SENT
19:27:07.428 SIPCONN(TREATMENT): TRCLR(0)
19:27:07.428:(1) SIPTS: HandleMediaServiceAttached
19:27:07.428 SetContext: for party 1502.2693448-28043a8:1
19:27:07.428 +++ CIFace::Event +++
+++ Pre-event +++
Type EventTreatmentApplied
Devices: <1502/1502> <-/-> <-/->
Parties: D1502/1502.2693448-28043a8:1/l:1/r:1/Alerting,RtRequest,Originat
ion
none
none
Cause: Null/0, Info: 7
0 InternalOther=0
--- Pre-event ---
+++ TreatmentStart +++
@19:27:07.4280 [0] 8.0.300.37 distribute_response: message EventTreatmentApplied
'BusinessCall' 1
AttributeTreatmentType 7 (TreatmentPlayAnnouncement)
AttributeANI '1502'
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
19:27:07.428 Int 04544 Interaction message "EventTreatmentApplied" generated
19:27:07.428 Trc 04542 EventTreatmentApplied sent to [456] (00000003 URS 10.15.7
2.212:4133)
19:27:07.428 Trc 04542 EventTreatmentApplied sent to [760] (00000088 Stat_Server
10.15.72.212:2455)
19:27:07.428 Trc 04542 EventTreatmentApplied sent to [496] (00000005 ICON 10.15.
72.213:3053)
19:27:07.428 Trc 04542 EventTreatmentApplied sent to [508] (00000006 OC_Server 1
0.15.72.212:4156)
yState
AttributeTimeStamp 4d9f1433000687e0
AttributePartyState 0xa09
.213:3053)
--- TreatmentStart ---
+++ Post-event +++
Type EventTreatmentApplied
Devices: <1502/1502> <-/-> <-/->
Parties: D1502/1502.2693448-28043a8:1/l:1/r:1/Alerting,RtRequest, Treatin
g,Origination
none
none
Cause: Null/0, Info: 7
0 InternalOther=0
--- Post-event ---
19:27:07.428 --- CIFace::Event ---
19:27:07.428 SIPCONN(TREATMENT): NotifyOnComplete
e C-C
19:27:07.428 SIPPARTY(9945210843): service type[3]
19:27:07.428 SIPCONN(9945210843): NotifyOnComplete
19:27:07.428 SIPCONN(9945210843): Connect complete, other device 'TREATMENT',(02
7a40e8,02730928)
19:27:07.428 SIPCONN(9945210843): SendAck(669470)
ACK sip:39147310@10.15.72.215:5060 SIP/2.0
75
To: <sip:09945210843@10.15.72.212:5060>;tag=1c1404398498
CSeq: 2 ACK
Content-Length: 0
461A2-1007368
Max-Forwards: 70
19:27:07.428:(1) SipDialog: event CONNECTED_SEND_ACK, t=669470, s=7, r=8, m=027a

415c
19:27:07.428 SIPCONN(9945210843): HandleSipDialogEvent(CONNECTED_SEND_ACK) - fil
tered
19:27:07.428 SIPCONN(TREATMENT): Connect complete, other device '9945210843',(02
730928,027a40e8)
19:27:07.428:(1) SIPTR(821728): complete
19:27:07.428:(1) SIPTR(821727): Step 0 - SipTransactionConnectMediaService(82172
8) complete
19:27:07.428:(1) SIPTR(821727): complete
19:27:07.428:(1) PI: 00 S[QQ]D[1502]E[-]MS[C[*D[TREATMENT]]]P[9945210843]
19:27:07.428:(1) PI: 00 S[CC]D[9945210843]C[*D[9945210843]]P[TREATMENT]
19:27:07.428:(1) call1 55418 idle
19:27:07.428 -- deleted: CRequest@2644b70 RequestMakePredictiveCall-OC_Server[5
08]/14531
BYE sip:1502@10.15.72.212:5060 SIP/2.0
Max-Forwards: 70
From: <sip:09945210843@10.15.72.212:5060>;tag=1c1404398498
To: <sip:1502@10.15.72.212:5060>;tag=A2B790C5-EF14-47C3-87A7-EC8ACACE9D98-213975
CSeq: 1 BYE
UPDATE
Content-Length: 0

19:27:37.287:(1) SipDialog: event BYE, t=669471, s=8, r=5, m=027a415c
19:27:37.287 SIPCONN(9945210843): HandleSipDialogEvent(BYE)
19:27:37.287 SIPCONN(9945210843): 1pcc event BYE
19:27:37.287:(1) add party '9945210843' state
SIP/2.0 200 OK
From: <sip:09945210843@10.15.72.212:5060>;tag=1c1404398498
To: <sip:1502@10.15.72.212:5060>;tag=A2B790C5-EF14-47C3-87A7-EC8ACACE9D98-213975
CSeq: 1 BYE
Contact: <sip:1502@10.15.72.212:5060>
Content-Length: 0
19:27:37.287:(1) SipDialog: event TERMINATING_SEND_BYE_RES, t=669471, s=9, r=8,

m=027a415c
19:27:37.287 SIPCONN(9945210843): HandleSipDialogEvent(TERMINATING_SEND_BYE_RES)
- filtered
19:27:37.287 SIPCONN(TREATMENT): ClrMediaPeer
19:27:37.287 ClearContext: party 9945210843.2af3968-28043a8:1
19:27:37.287 +++ CIFace::Event +++
+++ Pre-event +++
Type EventReleased
Devices: <-/9945210843> <1502/1502> <-/->
Parties: X9945210843/9945210843.2af3968-28043a8:1/l:2/r:0/Alerting,Destin
ation
D1502/1502.2693448-28043a8:1/l:1/r:1/Alerting,RtRequest, Treatin
g,Origination
none
0 InternalOther=1
--- Pre-event ---
+++ Released +++
-- XAction: start 9945210843.2af3968-28043a8:1
SetReleased: party 9945210843.2af3968-28043a8:1, cause Null
-- party_info 9945210843.28e1620 state change: from <Alerting> to <Null>
-- TellReleased
-- XAction: commit 9945210843.2af3968-28043a8:1
@ c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d87a nw:00000000:0000000000000000 t:3
p:0287cba8 @ c:006e01e93785684a,027a6120 r:1 t:0 s:a09 n:1502
- p:028e1620 @ c:006e01e93785684a,027a6120 r:2 t:1 s:0 n:9945210843
@ c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000 p:2 i:0000d8
7a nw:0000000000000000 t:3
p:0000000000000000,0287cba8 @ c:006e01e93785684a,027a6120 r:1 ----- n:
1502:
- p:0000000000000000,028e1620 @ c:006e01e93785684a,027a6120 r:2 ----- n:
9945210843:
5210843:
yDeleted
AttributeTimeStamp 4d9f145100046118
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TP'
72.213:3053)
--- Released ---
+++ Post-event +++
Type EventReleased
Devices: <-/9945210843> <1502/1502> <-/->
Parties: X9945210843/9945210843.2af3968-28043a8:1/l:2/r:0/Released,Destin
ation
D1502/1502.2693448-28043a8:1/l:1/r:1/Alerting,RtRequest, Treatin
g,Origination
none
0 InternalOther=1
--- Post-event ---
19:27:37.287 --- CIFace::Event ---
19:27:37.287:(1) PI: 00 S[QQ]D[1502]E[-]MS[C[*D[TREATMENT]]]P[-]
19:27:37.287:(1) PI: 01 S[NC]D[9945210843]E[L-]MO[!] - should be deleted
BYE sip:10.15.72.212:5090 SIP/2.0
98-213977
4610-BFDA-327170605FDA-908059
CSeq: 2 BYE
Content-Length: 0
461A2-1007369
Max-Forwards: 70
19:27:37.287:(1) SipDialog: event SEND_BYE, t=669472, s=8, r=5, m=0273099c

19:27:37.287 SIPCONN(TREATMENT): HandleSipDialogEvent(SEND_BYE) - filtered
19:27:37.287 +++ CIFace::Event +++
+++ Pre-event +++
Type EventReleased
Devices: <1502/1502> <-/9945210843> <-/->
Parties: D1502/1502.2693448-28043a8:1/l:1/r:1/Alerting,RtRequest, Treatin
g,Origination
X9945210843/9945210843.2af3968-28043a8:1/l:2/r:0/Released,Destin
ation
none
0 InternalOther=0
--- Pre-event ---
+++ Released +++
-- XAction: start 1502.2693448-28043a8:1
SetReleased: party 1502.2693448-28043a8:1, cause Null
-- party_info 1502.287cba8 state change: from <Queued,Treatment,Routing> to
<Null,Treatment,Routing>
@19:27:37.2870 [0] 8.0.300.37 distribute_response: message EventAbandoned
'BusinessCall' 1
AttributeANI '1502'
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
19:27:37.287 Trc 04542 EventAbandoned sent to [508] (00000006 OC_Server 10.15.72
.212:4156)
72.212:2455)
3053)
133)
-- TellReleased
-- XAction: commit 1502.2693448-28043a8:1
yState
.213:3053)
19:27:37.287:(1) device on hook
--- Released ---
+++ Post-event +++
Type EventReleased
Devices: <1502/1502> <-/9945210843> <-/->
Parties: D1502/1502.2693448-28043a8:1/l:1/r:1/Released, Treating,Originat
ion
X9945210843/9945210843.2af3968-28043a8:1/l:2/r:0/Released,Destin
ation
none
0 InternalOther=0
--- Post-event ---
19:27:37.287 --- CIFace::Event ---
19:27:37.287 -- deleted aTmCall 28043a8
19:27:37.287 -- RemoveParty 1502.2693448-28043a8:1
@ c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d87a nw:00000000:0000000000000000 t:3
- p:0287cba8 @ c:006e01e93785684a,027a6120 r:1 t:0 s:0 n:1502
p:028e1620 @ c:006e01e93785684a,027a6120 r:2 t:1 s:0 n:9945210843
@ c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000 p:1 i:0000d8
7a nw:0000000000000000 t:3
- p:0000000000000000,0287cba8 @ c:006e01e93785684a,027a6120 r:1 ----- n:
1502:
2:
yDeleted
72.213:3053)
19:27:37.287 -- deleted aTmParty 2af3968
19:27:37.287 -- RemoveParty 9945210843.2af3968-28043a8:1
19:27:37.287 -- TmCallThread deleted: 29607e8
AttributeANI '1502'
'GSW_PHONE' '9945210843'
'GSW_PHONE' '9945210843'
'CID' '3320102'
'Account No' ''
'Call Type' ''
'Name' 'Arakere P'
'GSW_ATTEMPTS' 1
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
2.212:2455)
- c:006e01e93785684a,027a6120 @ m:0000000000000000,00000000 p:0 i:0000d8
7a nw:0000000000000000 t:3
@19:27:37.2870 [ISCC] Call object is removed: c:006e01e93785684a,00000000
ted
3:3053)
19:27:37.287 -- deleted call_info_tspp 006e01e93785684a@27a6120
@19:27:37.2870 {tscp.call {destructed} {uuid 4QQ4DKJT697HT30H1ISPPO5LSS001M3Q} {
connection-id 006e01e93785684a} {call-id 55418}}
19:27:37.287:(1) free_dcr 02ace818
19:27:37.287 -- deleted: CRequest@2a9a838 RequestApplyTreatment-URS[456]/113926
2
OC_Server 10.15.72.212:4156)
'GSW_STAT_EVENT' 14
'GSW_CALL_LIST_DBID' 109
'GSW_AGENT_DBID' 0
'GSW_LIST_COMPLETE' 9397
'GSW_DIAL_MODE' 2
'GSW_CALLBACK_TYPE' 0
156)
'GSW_STAT_EVENT' 14
'GSW_AGENT_DBID' 0
'GSW_DIAL_MODE' 2
72.212:2455)
19:27:37.287 Trc 04541 RequestDeletePair received from [456] (00000003 URS 10.15
.72.212:4133)
message RequestDeletePair
AttributeDataKey 'RTargetAgentGroup'
19:27:37.287 Int 04543 Interaction message "RequestDeletePair" received from 456
("URS")
(Invalid connection id)
SIP/2.0 200 OK
98-213977
4610-BFDA-327170605FDA-908059
CSeq: 2 BYE
461A2-1007369;received=10.15.72.212
Contact: <sip:10.15.72.212:5090>
Content-Length: 0
19:27:37.303:(1) SipDialog: event TERMINATING_BYE_RES, t=669472, s=9, r=4, m=000

00000
OC_Server 10.15.72.212:4156)
'GSW_STAT_EVENT' 15
'GSW_AGENT_DBID' 0
'GSW_DIAL_MODE' 2
156)
'GSW_STAT_EVENT' 15
'GSW_AGENT_DBID' 0
'GSW_DIAL_MODE' 2
72.212:2455)
Via: SIP/2.0/UDP 10.15.26.150:8983;branch=z9hG4bK-d8754z-df66ac612b25631f-1---d8
754z-;rport
Max-Forwards: 70
Contact: <sip:1015@10.15.26.150:8983;rinstance=fe96d8e60ff6080d>
To: <sip:1015@10.15.72.212>
From: <sip:1015@10.15.72.212>;tag=6f16af53
Call-ID: N2RiY2E1Zjg3ODMxN2I2NTNhNTFlOTVhNTVmOWVlOWY.
CSeq: 82 REGISTER
Expires: 300
CRIBE, INFO
Supported: replaces
Content-Length: 0

SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.15.26.150:8983;branch=z9hG4bK-d8754z-df66ac612b25631f-1---d8
From: <sip:1015@10.15.72.212>;tag=6f16af53
Call-ID: N2RiY2E1Zjg3ODMxN2I2NTNhNTFlOTVhNTVmOWVlOWY.
CSeq: 82 REGISTER
Expires: 300
Contact: <sip:1015@10.15.26.150:8983;rinstance=fe96d8e60ff6080d>;expires=300
Content-Length: 0
Via: SIP/2.0/UDP 10.15.24.248:5757;branch=z9hG4bK-d8754z-900bd7412a55082f-1---d8
754z-;rport
Max-Forwards: 70
Contact: <sip:1027@10.15.24.248:5757;rinstance=1fa35daaeee41787>
To: <sip:1027@10.15.72.212>
From: <sip:1027@10.15.72.212>;tag=5b09a14b
Call-ID: MWFlYWE2YmU2NGRhOGI3NDkzZDNlODgyMTM2YjFmMTk.
CSeq: 447 REGISTER
Expires: 300
CRIBE, INFO
Supported: replaces
Content-Length: 0
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.15.24.248:5757;branch=z9hG4bK-d8754z-900bd7412a55082f-1---d8
From: <sip:1027@10.15.72.212>;tag=5b09a14b
Call-ID: MWFlYWE2YmU2NGRhOGI3NDkzZDNlODgyMTM2YjFmMTk.
CSeq: 447 REGISTER
Expires: 300
Contact: <sip:1027@10.15.24.248:5757;rinstance=1fa35daaeee41787>;expires=300
Content-Length: 0
Max-Forwards: 70
From: <sip:9739290745@10.15.72.215>;tag=1c145953232
To: <sip:30535000@10.15.72.212;user=phone>
Call-ID: 14595229816120007314@10.15.72.215
CSeq: 1 INVITE
Contact: <sip:9739290745@10.15.72.215:5060>
t
UPDATE
Content-Length: 310
v=0
s=Phone-Call
c=IN IP4 10.15.72.215
t=0 0
m=audio 6150 RTP/AVP 8 18 56 101
a=rtpmap:18 G729/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
19:27:50.897:(1) trunk ip addr 10.15.72.215
19:27:50.897 SIPCONN(9739290745): refer dialog 0266c080 initiated
CEIVED
19:27:50.897:(1) SIPTR(821730): complete
te
alPlan(821731)
'30535000'.
@19:27:50.8970 {tscp.call {constructed} {uuid 5PRLNVLPTP4D34T10F3K09BLEC00B5TS}
{connection-id 006e01e93785684b} {call-id 55419}}
19:27:50.897 -- created call_info_tspp 006e01e93785684b@25ade68
@19:27:50.8970 Call [006e01e93785684b]: urid 0001006e
19:27:50.897 -- created aTmCall 2a62240/25ade68
19:27:50.897 -- TmCallThread created: 2736ec0
19:27:50.897 SetANI for 2a62240:1: 9739290745
19:27:50.897 SetDNIS for 2a62240:1: 30535000
19:27:50.897 -- created aTmParty 262a1b0
19:27:50.897 SetRole: Origination for 9739290745.262a1b0-2a62240:1
19:27:50.897 -- AddParty to 2a62240: 9739290745.262a1b0-2a62240:1
19:27:50.897 CreateParty new external: 9739290745.262a1b0-2a62240:1
19:27:50.897 SetRole: Destination for 30535000.2693448-2a62240:1
19:27:50.897 -- AddParty to 2a62240: 30535000.2693448-2a62240:1
19:27:50.897 CreateParty new internal: 30535000.2693448-2a62240:1
19:27:50.897:(1) SIPTR(821731): complete
(821731) complete
1732)
19:27:50.897:(1) SIPTR(821732): complete
complete
19:27:50.897:(1) SIPTR(821733): complete
734)
19:27:50.897 +++ CIFace::Event +++
+++ Pre-event +++
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55419/006e01e93785684b/55419.2a62240/c:0/r:0 0/none
Parties: D30535000/30535000.2693448-2a62240:1/l:2/r:0/Null,Destination
X9739290745/9739290745.262a1b0-2a62240:1/l:1/r:0/Null,Originatio
n
none
0 InternalOther=0
--- Pre-event ---
+++ Ringing +++
SetDialling: party 9739290745.262a1b0-2a62240:1, cause Null
aling>
-- aTmCall::SetBusinessType():006e01e93785684b set to BusinessType[2/4:1]
+ c:006e01e93785684b,025ade68 @ m:0000000000000000,00000000 p:0 i:0000d8
7b nw:0000000000000000 t:2
ted
AttributeTimeStamp 4d9f145e000dafe8
AttributeCallType 2
AttributeConnID 006e01e93785684b
AttributeCallUUID '4QQ4DKJT697HT30H1ISPPO5LSS001M3R'
3:3053)
@ c:006e01e93785684b,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d87b nw:00000000:0000000000000000 t:2
+ p:028e1620 @ c:006e01e93785684b,025ade68 r:1 t:1 s:1000c n:9739290745
p:0287cba8 @ c:006e01e93785684b,025ade68 r:2 t:0 s:0 n:30535000
@ c:006e01e93785684b,025ade68 @ m:0000000000000000,00000000 p:1 i:0000d8
7b nw:0000000000000000 t:2
+ p:0000000000000000,028e1620 @ c:006e01e93785684b,025ade68 r:1 ----- n:
9739290745:
yAdded
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TT'
.213:3053)
-- XAction: start 30535000.2693448-2a62240:1
-- TellQueued
-- party_info 30535000.287cba8 state change: from <Null> to <Queued>
push_queue: 30535000 for 30535000
'BusinessCall' 1
AttributeCallType 2
212:2455)
3)
)
'BusinessCall' 1
AttributeCallType 2
15.72.212:2455)
13:3053)
2:4133)
-- XAction: commit 30535000.2693448-2a62240:1
@ c:006e01e93785684b,025ade68 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d87b nw:00000000:0000000000000000 t:2
p:028e1620 @ c:006e01e93785684b,025ade68 r:1 t:1 s:1000c n:9739290745
+ p:0287cba8 @ c:006e01e93785684b,025ade68 r:2 t:0 s:809 n:30535000
@ c:006e01e93785684b,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
7b nw:0000000000000000 t:2
p:0000000000000000,028e1620 @ c:006e01e93785684b,025ade68 r:1 ----- n:
9739290745:
+ p:0000000000000000,0287cba8 @ c:006e01e93785684b,025ade68 r:2 ----- n:
30535000:
yAdded
AttributeDBID 150
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5TU'
.213:3053)
-- Cleanup call leg
--- Ringing ---
+++ Post-event +++
Devices: <30535000/30535000> <-/9739290745> <-/->
Calls: 55419/006e01e93785684b/55419.2a62240/c:2/r:0 0/none
stination
X9739290745/9739290745.262a1b0-2a62240:1/l:1/r:0/Dialing,Origina
tion
none
0 InternalOther=0
--- Post-event ---
19:27:50.897 --- CIFace::Event ---
19:27:50.897:(1) add party '9739290745' state
SIP/2.0 180 Ringing
From: <sip:9739290745@10.15.72.215>;tag=1c145953232
D98-213978
Call-ID: 14595229816120007314@10.15.72.215
CSeq: 1 INVITE
X-Genesys-CallUUID: 4QQ4DKJT697HT30H1ISPPO5LSS001M3R
Content-Length: 0

d
19:27:50.897:(1) SIPTR(821734): complete
omplete
19:27:50.897:(1) SIPTR(821729): complete
19:27:50.897:(1) PI: 00 S[IN]D[9739290745]C[*D[9739290745]]P[-]
19:27:50.897:(1) PI: 00 S[QN]D[30535000]E[-]
19:27:50.897:(1) call1 55419 idle
0.15.72.212:4133)
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
456 ("URS")
@19:27:50.8970 Call [006e01e93785684b]: urid 0002006e
ged
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
AttributeCallType 2
5.72.212:4133)
ver 10.15.72.212:2455)
i c:006e01e93785684b,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
7b nw:0000000000000000 t:2
p:0000000000000000,028e1620 @ c:006e01e93785684b,025ade68 r:1 ----- n:
9739290745:
p:0000000000000000,0287cba8 @ c:006e01e93785684b,025ade68 r:2 ----- n:
30535000:
Changed
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
2.213:3053)
0.15.72.212:4133)
'PegDEF' 1
456 ("URS")
@19:27:50.8970 Call [006e01e93785684b]: urid 0003006e
ged
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
AttributeCallType 2
5.72.212:4133)
ver 10.15.72.212:2455)
i c:006e01e93785684b,025ade68 @ m:0000000000000000,00000000 p:2 i:0000d8
7b nw:0000000000000000 t:2
p:0000000000000000,028e1620 @ c:006e01e93785684b,025ade68 r:1 ----- n:
9739290745:
p:0000000000000000,0287cba8 @ c:006e01e93785684b,025ade68 r:2 ----- n:
30535000:
Changed
'RVQID' ''
'RVQDBID' ''
'RStrategyName' ''
'RStrategyDBID' ''
'PegDEF' 1
2.213:3053)
72.212:4133)
AttributeOtherDN ''
'RTR' 113
("URS")
19:27:50.897 -- created: CRequest@2a9a838 RequestRouteCall-URS[456]/1139266
19:27:50.897 +++ CIFace::Request +++
-- new invoke
From: URS[456]/1139266
Numbers: +<30535000> -<none>
Parties: 30535000.2693448-2a62240:1
none
red:0
-----
-- validate
-- state check: ok
CIFace: Sent CRequest@2a9a838 RequestRouteCall-URS[456]/1139266
-- aTmCall 006e01e93785684b SetCause: Distributed
FinishRequest CRequest@2a9a838 RequestRouteCall-URS[456]/1139266
-- complete
Response (415): for CRequest@2a9a838 RequestRouteCall-URS[456]/1139266
'RTR' 113
AttributeOtherDN ''
AttributeClientID 3
FinishRequest: second time for CRequest@2a9a838 RequestRouteCall-URS[456]/1139
266
19:27:50.897 --- CIFace::Request ---
19:27:50.897 -- deleted: CRequest@2a9a838 RequestRouteCall-URS[456]/1139266
19:27:53.256 Trc 04541 RequestAgentReady received from [964] (000004b5 DesktopTo

olkitX 10.15.73.247:16968)
'ReasonCode' 8
19:27:53.256 -- created: CRequest@2a9a838 RequestAgentReady-DesktopToolkitX[964
]/8
19:27:53.256 +++ CIFace::Request +++
-- new invoke
red:0
-----
'ReasonCode' 8
0.15.73.247:16968)
.72.212:2455)
:3053)
19:27:53.256:(1) Agent ready
FinishRequest CRequest@2a9a838 RequestAgentReady-DesktopToolkitX[964]/8
-- complete
19:27:53.256 --- CIFace::Request ---
19:27:53.256 -- deleted: CRequest@2a9a838 RequestAgentReady-DesktopToolkitX[964
]/8
19:27:54.006 Trc 04541 RequestMakePredictiveCall received from [508] (00000006 O
C_Server 10.15.72.212:4156)
message RequestMakePredictiveCall
AttributeTimeout 120
AttributeUserData [724] 00 1b 00 00..
'GSW_PHONE' '9945276707'
'GSW_PHONE' '9945276707'
'CID' '3320684'
'Account No' ''
'Call Type' ''
'Remarks' ''
'Name' 'Aishwarya Yajaman'
'GSW_ATTEMPTS' 0
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
'GSW_CALL_ATTEMPT_GUID' '50T48KNPMT7UJBBK9EBGQ5SHA400GRJM'
19:27:54.006 Int 04543 Interaction message "RequestMakePredictiveCall" received
19:27:54.006 -- created: CRequest@2a9a838 RequestMakePredictiveCall-OC_Server[5
08]/14532
19:27:54.006 +++ CIFace::Request +++
-- new invoke
Parsed: RequestMakePredictiveCall
From: OC_Server[508]/14532
Numbers: +<1502> -<9945276707>
red:0
-----
-- validate
-- state check: ok
CIFace: Sent CRequest@2a9a838 RequestMakePredictiveCall-OC_Server[508]/14532
FinishRequest CRequest@2a9a838 RequestMakePredictiveCall-OC_Server[508]/14532
-- complete
19:27:54.006:(1) Selected for Dn 9945276707(geo-loc[]:partitionId[SipServerDefau
ltPartition]:cpdCapability[]): Service AudiaCodes (geo-loc[], priority[0], capac
ity 0 (0% of -2))
@19:27:54.0060 {tscp.call {constructed} {uuid 5PRLNVLPTP4D34T10F3K09BLEC00B5U1}
{connection-id 006e01e93785684c} {call-id 55420}}
-- created call_info_tspp 006e01e93785684c@26b9b40
@19:27:54.0060 Call [006e01e93785684c]: urid 0001006e
-- created aTmCall 256bf68/26b9b40
-- TmCallThread created: 28fe748
SetANI for 256bf68:1: 1502
SetDNIS for 256bf68:1: 9945276707
-- created aTmParty 2af3968
SetRole: Origination for 1502.2af3968-256bf68:1
-- AddParty to 256bf68: 1502.2af3968-256bf68:1
CreateParty new internal: 1502.2af3968-256bf68:1
19:27:54.006 SIPCONN(9945276707): set monitor 02730928, 0285626c
-- created aTmParty 25e83e0
SetRole: Destination for 9945276707.25e83e0-256bf68:1
-- AddParty to 256bf68: 9945276707.25e83e0-256bf68:1
CreateParty new external: 9945276707.25e83e0-256bf68:1
+++ Pre-event +++
Devices: <1502/1502> <-/9945276707> <-/->
Calls: 55420/006e01e93785684c/55420.256bf68/c:0/r:0 0/none
Parties: D1502/1502.2af3968-256bf68:1/l:1/r:0/Null,Origination
X9945276707/9945276707.25e83e0-256bf68:1/l:2/r:0/Null,Destinatio
n
none
i=0 InternalOther=0
--- Pre-event ---
+++ Dialing +++
SetContext: for party 1502.2af3968-256bf68:1
19:27:54.006:(1) internal call originator not found
19:27:54.006:(1) SIPS-IID:4QQ4DKJT697HT30H1ISPPO5LSS001M3S:006e01e93785684c:4QQ4
DKJT697HT30H1ISPPO5LSS001M3S:TLIBEVT
+++ Pre-event +++
Type EventInitiated
Devices: <1502/1502> <-/9945276707> <-/->
Calls: 55420/006e01e93785684c/55420.256bf68/c:0/r:0 0/none
Parties: D1502/1502.2af3968-256bf68:1/l:1/r:0/Null,Origination
X9945276707/9945276707.25e83e0-256bf68:1/l:2/r:0/Null,De
stination
none
--- Pre-event ---
+++ NewCall +++
-- call is consultation
-- predictive call
19:27:54.006:(1) device off hook
SetActive: party 1502.2af3968-256bf68:1, cause Null
SetOriginating: party 1502.2af3968-256bf68:1, cause NewCall
-- party_info 1502.25605e8 state change: from <Null> to <CP_Detect>
-- aTmCall::SetBusinessType():006e01e93785684c set to BusinessType[2/
4:1]
+ c:006e01e93785684c,026b9b40 @ m:0000000000000000,00000000 p:0 i:0000d8
7c nw:0000000000000000 t:3
ted
AttributeCallType 3
AttributeConnID 006e01e93785684c
AttributeCallUUID '4QQ4DKJT697HT30H1ISPPO5LSS001M3S'
'GSW_PHONE' '9945276707'
'GSW_PHONE' '9945276707'
'CID' '3320684'
'Account No' ''
'Call Type' ''
'Remarks' ''
'GSW_ATTEMPTS' 0
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeANI '1502'
3:3053)
@ c:006e01e93785684c,026b9b40 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d87c nw:00000000:0000000000000000 t:3
+ p:025605e8 @ c:006e01e93785684c,026b9b40 r:1 t:0 s:d n:1502
p:026e7590 @ c:006e01e93785684c,026b9b40 r:2 t:1 s:0 n:9945276707
@ c:006e01e93785684c,026b9b40 @ m:0000000000000000,00000000 p:1 i:0000d8
7c nw:0000000000000000 t:3
+ p:0000000000000000,025605e8 @ c:006e01e93785684c,026b9b40 r:1 ----- n:
1502:
yAdded
AttributeDBID 152
AttributeDN '1502'
AttributePartyState 0xd
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5U2'
.213:3053)
--- NewCall ---
+++ Post-event +++
Type EventInitiated
Devices: <1502/1502> <-/9945276707> <-/->
Calls: 55420/006e01e93785684c/55420.256bf68/c:1/r:0 0/006e01e93785684c
/55420.256bf68/c:1/r:0
Parties: D1502/1502.2af3968-256bf68:1/l:1/r:0/Originating,Origina
tion
X9945276707/9945276707.25e83e0-256bf68:1/l:2/r:0/Null,De
stination
none
--- Post-event ---
SetDialling: party 1502.2af3968-256bf68:1, cause Null
@19:27:54.0060 [0] 8.0.300.37 distribute_response: message EventDialing
'BusinessCall' 1
AttributeANI '1502'
'GSW_PHONE' '9945276707'
'GSW_PHONE' '9945276707'
'CID' '3320684'
'Account No' ''
'Call Type' ''
'Remarks' ''
'GSW_ATTEMPTS' 0
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
19:27:54.006 Int 04544 Interaction message "EventDialing" generated
19:27:54.006 Trc 04542 EventDialing sent to [508] (00000006 OC_Server 10.15.72.2
12:4156)
19:27:54.006 Trc 04542 EventDialing sent to [760] (00000088 Stat_Server 10.15.72
.212:2455)
19:27:54.006 Trc 04542 EventDialing sent to [496] (00000005 ICON 10.15.72.213:30
53)
19:27:54.006 Trc 04542 EventDialing sent to [456] (00000003 URS 10.15.72.212:413
3)
--- Dialing ---
+++ Post-event +++
Devices: <1502/1502> <-/9945276707> <-/->
Calls: 55420/006e01e93785684c/55420.256bf68/c:1/r:0 0/006e01e93785684c/554
20.256bf68/c:1/r:0
Parties: D1502/1502.2af3968-256bf68:1/l:1/r:0/Dialing,Origination
X9945276707/9945276707.25e83e0-256bf68:1/l:2/r:0/Null,Destinatio
n
none
i=0 InternalOther=0
--- Post-event ---
19:27:54.006:(1) CPD on MGW connected to Stream Manager
19:27:54.006:(1) SIPTR(821735): Begin step 0 - SipTransactionMakePredictiveCall(
821736)
19:27:54.006:(1) SipDialog: set monitor 0273099c
19:27:54.006 SIPCONN(9945276707): main dialog 0 created
19:27:54.006 SIPCONN(9945276707): CPD provider doesn't have CPD capabilities and
msml-support=false: backward compatibility mode
19:27:54.006 SIPCONN(9945276707): InitiateDialog: preparing a 3pcc request
19:27:54.006:(1) add party '9945276707' state
INVITE sip:09945276707@10.15.72.215:5060;cpd=on SIP/2.0
79
To: <sip:09945276707@10.15.72.212:5060>
CSeq: 1 INVITE
Content-Length: 0
461A2-1007370
Contact: <sip:1502@10.15.72.212:5060>
PDATE
Max-Forwards: 70
Expires: 160
X-Detect: Request=AMD,CPT,FAX
X-Genesys-CallUUID: 4QQ4DKJT697HT30H1ISPPO5LSS001M3S
Min-SE: 90
Supported: timer
19:27:54.006:(1) SipDialog: event SEND_INVITE, t=669476, s=2, r=6, m=0273099c

19:27:54.006 SIPCONN(9945276707): HandleSipDialogEvent(SEND_INVITE) - filtered
19:27:54.006 SIPCONN(9945276707): sdp state SDP_STATE_NULL, event SDP_OFFER_REQU
ESTED
19:27:54.006 SIPCONN(9945276707): new sdp state SDP_OFFER_REQUESTED, event SDP_O
FFER_REQUESTED
19:27:54.006 --- CIFace::Request ---
SIP/2.0 100 Trying
461A2-1007370
79
To: <sip:09945276707@10.15.72.212:5060>;tag=1c197424084
CSeq: 1 INVITE
UPDATE
Content-Length: 0
19:27:54.022:(1) SipDialog: event CALLING_RESPROV, t=669476, s=2, r=5, m=0273099

c
19:27:54.022 SIPCONN(9945276707): Capabilities 20013f
19:27:54.022 SIPCONN(9945276707): Capabilities 2a03bf
19:27:54.022 SIPCONN(9945276707): store remote content - trying ignored
19:27:54.022 SIPCONN(9945276707): Trying Timer for 32000 mlsec started...
19:27:56.959 Trc 04524 Client DesktopToolkitX disconnected on [964], id=000004b5

19:27:56.959:(1) SipTServerDevice::ClientFarewell:SessionID(0x6e04b3):LoggedInSe
ssionID(0x6e04b3)
19:27:56.959:(1) SipTServerDevice::ClientFarewell:SessionID(0x6e04b3): FORCE LOG
OUT
19:27:56.959 -- created: CRequest@2644b70 RequestAgentLogout-internal
19:27:56.959 +++ CIFace::Request +++
-- new invoke
Parsed: RequestAgentLogout
**internal**
red:0
-----
@19:27:56.9590 [0] 8.0.300.37 distribute_event: message EventAgentLogout
19:27:56.959 Trc 04542 EventAgentLogout sent to [760] (00000088 Stat_Server 10.1
5.72.212:2455)
19:27:56.959 Trc 04542 EventAgentLogout sent to [496] (00000005 ICON 10.15.72.21
3:3053)
19:27:56.959:(1) Agent logged off
FinishRequest CRequest@2644b70 RequestAgentLogout-internal
-- complete
19:27:56.959 --- CIFace::Request ---
19:27:56.959:(1) 19:27:56.959:(1) MWIMNGR:STOP: DN="1045", Type=2 - not monitore
d
19:27:56.959:(1) IFACE:REQ:AGENTLOGOUT:SESSION_ID(0x0)
19:27:56.959 -- deleted: CRequest@2644b70 RequestAgentLogout-internal
19:27:56.959 TRegManager::ClientUnregistered 1205 1045
19:27:56.959 TRegManager::ClientDisconnected 1205
@19:27:56.9590 [ISCC] Location DesktopToolkitX:000004b5@/0 is removed
@19:27:56.9590 [ISCC] (location-removed-object DesktopToolkitX:000004b5@)
OC_Server 10.15.72.212:4156)
'GSW_STAT_EVENT' 6
'GSW_DIAL_MODE' 2
156)
'GSW_STAT_EVENT' 6
'GSW_DIAL_MODE' 2
72.212:2455)
19:27:57.209 Trc 04521 New client 980 connected from '10.15.73.247'
19:27:57.209 (connection (accepted) (socket 980) (remote-host 10.15.73.247) (rem
ote-port 16970) (listener (port-id default) (socket 444)))
19:27:57.209 Trc 04541 RequestRegisterClient received from [980]
message RequestRegisterClient
AttributeProtocolVersion 'tserver protocol 4.2'
AttributeApplicationName 'DesktopToolkitX'
19:27:57.209 Trc 04522 Client [980] authorized, name 'DesktopToolkitX', id=00000
4b6
19:27:57.209 -- created: CRequest@2644b70 RequestRegisterClient-DesktopToolkitX
[980]/-1
19:27:57.209 +++ CIFace::Request +++
-- new invoke
Parsed: RequestRegisterClient
From: DesktopToolkitX[980]/-1
Numbers: -<none> -<none>
red:0
-----
@19:27:57.2090 [0] 8.0.300.37 send_to_client: message EventLinkConnected
AttributeUserData [2] 00 00..
AttributeRegistrationCode 0
AttributeServerStartTime 4d99d719000dafe8 (20:05:05.897000)
19:27:57.209 Trc 04542 EventLinkConnected sent to [980] (000004b6 DesktopToolkit
X 10.15.73.247:16970)
19:27:57.209 --- CIFace::Request ---
19:27:57.209 -- deleted: CRequest@2644b70 RequestRegisterClient-DesktopToolkitX
[980]/-1
19:27:57.365 Trc 04524 Client DesktopToolkitX disconnected on [980], id=000004b6
19:27:57.365 TRegManager::ClientDisconnected 1206
Via: SIP/2.0/UDP 10.15.26.106:7792;branch=z9hG4bK-d8754z-d54ad4639679500e-1---d8
754z-;rport
Max-Forwards: 70
Contact: <sip:1010@10.15.26.106:7792;rinstance=b912dacd6d1893fe>
To: <sip:1010@10.15.72.212>
From: <sip:1010@10.15.72.212>;tag=c212d146
Call-ID: ZjM4ZWVmODBhZTFjZWJkOGFhMDkzZWZiNTJjMWE1ZTQ.
CSeq: 784 REGISTER
Expires: 300
CRIBE, INFO
Supported: replaces
Content-Length: 0

SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.15.26.106:7792;branch=z9hG4bK-d8754z-d54ad4639679500e-1---d8
From: <sip:1010@10.15.72.212>;tag=c212d146
Call-ID: ZjM4ZWVmODBhZTFjZWJkOGFhMDkzZWZiNTJjMWE1ZTQ.
CSeq: 784 REGISTER
Expires: 300
Contact: <sip:1010@10.15.26.106:7792;rinstance=b912dacd6d1893fe>;expires=300
Content-Length: 0
SIP/2.0 180 Ringing
461A2-1007370
79
To: <sip:09945276707@10.15.72.212:5060>;tag=1c197424084
CSeq: 1 INVITE
Contact: <sip:39147311@10.15.72.215:5060>
UPDATE
Content-Length: 0
19:27:58.897:(1) SipDialog: event CALLING_RESPROV, t=669476, s=2, r=5, m=0273099

c
19:27:58.897 SIPCONN(9945276707): Trying Timer deleted...
19:27:58.897 SIPCONN(9945276707): skip SDP pocessing [0/SDP_OFFER_REQUESTED]
e N-A
19:27:58.897 SIPPARTY(9945276707): 139366 update party-connection state N-A
19:27:58.897 -- TellNetworkReached
@19:27:58.8970 [0] 8.0.300.37 distribute_response: message EventNetworkReached
'BusinessCall' 1
AttributeANI '1502'
'GSW_PHONE' '9945276707'
'GSW_PHONE' '9945276707'
'CID' '3320684'
'Account No' ''
'Call Type' ''
'Remarks' ''
'GSW_ATTEMPTS' 0
'GSW_AGENT_ID' ''
'GSW_TZ_NAME' 'IST'
AttributeCallType 3
19:27:58.897 Int 04544 Interaction message "EventNetworkReached" generated
19:27:58.897 Trc 04542 EventNetworkReached sent to [508] (00000006 OC_Server 10.
15.72.212:4156)
19:27:58.897 Trc 04542 EventNetworkReached sent to [760] (00000088 Stat_Server 1
0.15.72.212:2455)
19:27:58.897 Trc 04542 EventNetworkReached sent to [496] (00000005 ICON 10.15.72
.213:3053)
19:27:58.897 Trc 04542 EventNetworkReached sent to [456] (00000003 URS 10.15.72.
212:4133)
19:27:58.897 -- XAction: start 9945276707.25e83e0-256bf68:1
19:27:58.897 SetDelivered: party 9945276707.25e83e0-256bf68:1, cause Null
19:27:58.897 -- TellDelivered
19:27:58.897 -- party_info 9945276707.26e7590 state change: from <Null> to <Ale
rting>
19:27:58.897 -- XAction: commit 9945276707.25e83e0-256bf68:1
@ c:006e01e93785684c,026b9b40 @ m:0000000000000000,00000000,000000000000
0000 p:2 i:0000d87c nw:00000000:0000000000000000 t:3
p:025605e8 @ c:006e01e93785684c,026b9b40 r:1 t:0 s:d n:1502
+ p:026e7590 @ c:006e01e93785684c,026b9b40 r:2 t:1 s:a n:9945276707
@ c:006e01e93785684c,026b9b40 @ m:0000000000000000,00000000 p:2 i:0000d8
7c nw:0000000000000000 t:3
p:0000000000000000,025605e8 @ c:006e01e93785684c,026b9b40 r:1 ----- n:
1502:
+ p:0000000000000000,026e7590 @ c:006e01e93785684c,026b9b40 r:2 ----- n:
9945276707:
yAdded
AttributeTimeStamp 4d9f1466000dafe8
AttributePartyState 0xa
AttributePartyUUID '5PRLNVLPTP4D34T10F3K09BLEC00B5U3'
.213:3053)
19:28:00.897:(1) ROUTE(30535000): timeout

Siplog Followup

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Siplog Followup

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19:24:28.

19:24:28.851:(1) SipDialog: event CALLED_RESPROV, t=669455, s=1, r=9, m=02ae5cf4

19:24:38.851:(1) ROUTE(30535000): timeout

19:24:47.288:(1) SIPTS: handle registration event 3

19:25:12.507:(1) SipDialog: event CALLED_RESPROV, t=669457, s=1, r=9, m=027a415c

19:25:22.101 Trc 04541 RequestRegisterAddress received from [536] (00000008 GAD

19:25:28.038:(1) SIPDLG[213818]: register TRN[669458]

19:25:28.038:(1) SipDialog: event CANCELED_SEND_RESREJECT, t=669455, s=4, r=8, m

19:25:28.038:(1) SipDialog: event CANCELED_SEND_CANCEL_RES, t=669458, s=9, r=8,

19:25:28.054:(1) TRNFACTORY: Non matched ACK message: ignored

19:25:28.647:(1) SIPTS: handle registration event 3

19:25:33.741:(1) SIPDLG[213819]: register TRN[669460]

19:25:33.741:(1) SipDialog: event CANCELED_SEND_RESREJECT, t=669457, s=4, r=8, m

19:25:33.741:(1) SipDialog: event CANCELED_SEND_CANCEL_RES, t=669460, s=9, r=8,

19:25:33.772:(1) TRNFACTORY: Non matched ACK message: ignored

19:25:38.663 Trc 04541 RequestAgentNotReady received from [536] (00000008 GAD 10

19:25:42.179:(1) SipDialog: event CALLED_RESPROV, t=669461, s=1, r=9, m=027a415c

19:25:44.101:(1) SIPTS: handle registration event 3

19:25:51.569:(1) SIPTS: handle registration event 3

19:25:52.179:(1) ROUTE(30535000): timeout

19:26:14.944:(1) SIPTS: handle registration event 3

19:26:37.772 Trc 04541 RequestUnregisterAddress received from [536] (00000008 GA

19:26:41.960:(1) SIPDLG[213820]: register TRN[669465]

19:26:41.960:(1) SipDialog: event CANCELED_SEND_RESREJECT, t=669461, s=4, r=8, m

19:26:41.975:(1) TRNFACTORY: Non matched ACK message: ignored

19:26:56.303 Trc 04521 New client 964 connected from '10.15.73.247'

19:26:56.991:(1) SipDialog: event SEND_INVITE, t=669466, s=2, r=6, m=027a415c

19:26:57.022:(1) SipDialog: event CALLING_RESPROV, t=669466, s=2, r=5, m=027a415

19:27:00.366 Trc 04541 RequestAgentNotReady received from [964] (000004b5 Deskto

19:27:01.147:(1) SipDialog: event CALLING_RESPROV, t=669466, s=2, r=5, m=027a415

19:27:06.397:(1) SipDialog: event CONNECTED_SEND_ACK, t=669467, s=7, r=8, m=02ae

19:27:07.397 SIPCONN(9945210843): cpd result timeout is expired

19:27:07.397:(1) SipDialog: event SEND_INVITE, t=669468, s=2, r=6, m=0273099c

19:27:07.397:(1) SipDialog: event SEND_BYE, t=669469, s=8, r=5, m=02ae5cf4

19:27:07.397:(1) SipDialog: event TERMINATING_BYE_RES, t=669469, s=9, r=4, m=000

19:27:07.428:(1) SipDialog: event CONNECTED_SEND_ACK, t=669470, s=7, r=8, m=027a

19:27:37.287:(1) SIPDLG[213821]: register TRN[669471]

19:27:37.287:(1) SipDialog: event TERMINATING_SEND_BYE_RES, t=669471, s=9, r=8,

19:27:37.287:(1) SipDialog: event SEND_BYE, t=669472, s=8, r=5, m=0273099c

19:27:37.303:(1) SipDialog: event TERMINATING_BYE_RES, t=669472, s=9, r=4, m=000

19:27:44.740:(1) SIPTS: handle registration event 3

19:27:50.897:(1) SipDialog: event CALLED_RESPROV, t=669475, s=1, r=9, m=027a415c

19:27:53.256 Trc 04541 RequestAgentReady received from [964] (000004b5 DesktopTo

19:27:54.006:(1) SipDialog: event SEND_INVITE, t=669476, s=2, r=6, m=0273099c

19:27:54.022:(1) SipDialog: event CALLING_RESPROV, t=669476, s=2, r=5, m=0273099

19:27:56.959 Trc 04524 Client DesktopToolkitX disconnected on [964], id=000004b5

19:27:57.459:(1) SIPTS: handle registration event 3

19:27:58.897:(1) SipDialog: event CALLING_RESPROV, t=669476, s=2, r=5, m=0273099

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