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Accessing cues
Accessing cues or Eye accessing cues or Eye Movements, it is the strategy identified by
Richard Bandler and John Grinder.
It is believed that when eye moves in a specific direction, it often seems to link with a specific
kind of internal or mental processing. There are some common patterns of eye accessing cues:
Analogue
Continuously variable between limits, like a dimmer switch for a light. In NLP, it refers to the
use of sensory representations when thinking.
Anchoring
The process by which any stimulus or representation (external or internal) becomes connected
to and triggers a response. Anchors can occur naturally, or we can set them up intentionally.
Pretending that some event has happened, thinking ‘as if’ it had occurred, encourages creative
problem-solving by mentally going beyond apparent obstacles to desired solutions.
Associated
Inside an experience, seeing through your own eyes, fully in your senses.
Auditory
Backtracking
Behaviour
The generalizations we make about the world and our operating principles in it.
Calibration
Capability
Chunking (stepping)
Changing your perception by going up or down a logical level. Stepping up means going up
to a level that includes what you are studying. Stepping down entails going to a level below
for a more specific example of what you are studying. We can do this on the basis of member
and class, or part and whole.
Complex equivalence
Two statements considered to mean the same thing, such as 'He is not looking at me, so he is
not listening to what I say.'
Congruence
State of being unified, and completely sincere, with all aspects of a person working together
towards an outcome.
Conscious
Content reframing
Taking a statement and giving it another meaning by focusing on another part of the content,
asking: 'What else could this mean?'
Context reframing
Changing the context of a statement to give it another meaning by asking: 'Where would this
serve as an appropriate response?'
Conversational postulate
Criterion
What you consider important to you in a particular context.
Crossover mirroring
Matching a person's body language with a different type of movement, such as tapping your
foot in time to their speech rhythm.
Deep structure
The complete linguistic form of a statement from which we can derive the surface structure.
Deletion
Digital
Varying between two different states, like a light switch that must be on or off. In NLP, it
refers to the use of non-sensory symbols, such as words or numbers, when thinking.
Dissociated
Distortion
Dovetailing outcomes
The process of fitting together different outcomes, optimizing solutions; the basis of win-win
negotiations.
Downtime
In a light trance state with your attention directed inwards to your own thoughts and feelings
rather than the immediate world around you, as in daydreaming.
Ecology
A concern for the relationship between a being and its environment. Also used in reference to
internal ecology; the relationship between a person and their thoughts, strategies, behaviours,
capabilities, values and beliefs. The dynamic balance of elements in any system.
Elicitation
Evoking a state by your behaviour. Also gathering information either by direct observation of
non-verbal signals or by asking Meta Model questions.
Epistemology
Movements of the eyes in certain directions which indicate visual, auditory or kinaesthetic
thinking.
First position
Perceiving the world from your own point of view only, in touch with your own inner reality.
One of three different Perceptual positions, the others being second and third position.
Frame
Future pacing
Mentally rehearsing an outcome to ensure that the desired behaviour will occur.
Generalization
The process by which one specific experience comes to represent a whole class of
experiences.
Gustatory
Identity
Your self-image or self-concept. Who you take yourself to be. The totality of your being.
Incongruence
State of having reservations, not totally committed to an outcome. The internal conflict will
emerge in the person's behaviour.
Intention
Internal representations
Patterns of information we create and store in our minds in combinations of images, sounds,
feelings, smells and tastes.
Kinaesthetic
The feeling sense; tactile sensations and internal feelings, such as remembered sensations,
emotions, and the sense of balance.
Lead system
Leading
Changing your own behaviours with enough rapport for the other person to follow.
Logical level
Each person's unique representation of the world, built from their individual percep¬tions and
experiences. The sum total of an individual's personal operating principles.
Matching
Adopting aspects of another person's behav¬iour for the purpose of enhancing rapport.
Meta
Existing at a different logical level to something else. Derived from the Greek, meaning 'over
and beyond'.
Meta Model
A model that identifies language patterns that obscure meaning in a communication through
the processes of distortion, deletion and generalization, and specific questions to clarify and
challenge imprecise language to connect it back to sensory experience and the deep structure.
Metacognition
Knowing about knowing: having a skill, and the knowledge required to explain how you do it.
Metaphor
Milton Model
The inverse of the Meta Model, using artfully vague language patterns to pace another
person's experience and access unconscious resources.
Mirroring
Mismatching
Adopting different patterns of behaviour to another person, breaking rapport for the purpose
of redirecting, interrupting or terminating a meeting or conversation.
A linguistic term for words that denote what we consider possible ('can', 'cannot', and so on).
Model
Modelling
The process of discerning the sequence of ideas and behaviour that enables someone to
accomplish a task; the basis of accelerated learning.
Multiple description
Neuro-linguistic programming
The study of excellence, and a model of how individuals structure their experience.
Neurological levels
Also known as the different logical levels of experience: environment, behaviour, capability,
belief, identity and spiritual.
New code
A description of NLP that comes from the work of John Grinder and Judith DeLozier in their
book Turtles All the Way Down.
Nominalization
The linguistic term for the process of turning a verb into an abstract noun, and the word for
the noun so formed.
Olfactory
Outcome
Overlap
Using one representational system to gain access to another: for example, picturing a scene
and then hearing the sounds in it.
Pacing
Gaining and maintaining rapport with another person over a period of time by joining them in
their model of the world. You can pace beliefs and ideas as well as behaviour.
Parts
Perceptual filters
The unique ideas, experiences, beliefs and language that shape our model of the world.
Perceptual position
The viewpoint we are aware of at any moment can be our own (first position), someone else's
(second position), or an objective and benevolent observer's (third position).
Phonological, ambiguity
Confusion between the sound of a word and its spelling: for example The difference is
plain/plane to see/sea.'
Physiological
Predicates
Sensory-based words that indicate the use of a particular representational system.
Preferred system
The representational system that an individual typically uses most to think consciously and
organize their experience.
Presuppositions
Ideas or statements that have to be taken for granted for a communication to make sense.
Punctuation ambiguity
Quotes
A linguistic pattern in which you express your message as if stated by someone else.
Rapport
The process of establishing and maintaining a relationship of mutual trust and understanding
between two or more people. The ability to generate responses from another person.
Reframing
Changing the frame of reference around a statement or event to give it another meaning.
Representation
Representational system
How we code information in our minds in one or more of the five sensory systems: visual,
auditory, kinaesthetic, olfactory and gustatory.
Requisite variety
Resource
Resourceful state
The total neurological and physical experi¬ence when a person feels resourceful.
Second position
Perceiving the world from another person's point of view, in tune and in touch with their
reality. One of three different perceptual positions, along with first and third position.
Sensory acuity
The process of learning to make finer and more useful distinctions about the sense
information we obtain from the world.
Sensory-based description
Information that is directly observable and verifiable by the senses. The difference between
‘The lips are pulled taut, some parts of her teeth are showing, and the edges of her mouth are
higher than the main line of her mouth' - a description - and 'She's happy' -an interpretation.
State
How you feel: your mood. The sum of all neurological and physical processes within an
individual at any moment in time. The state we experience affects our capabilities and
interpretation of experience.
Stepping
See Chunking.
Strategy
Submodality
Distinctions within each representational system; qualities of our internal representations, the
smallest building blocks of our thoughts.
Surface structure
A linguistic term for the spoken or written communication that has been derived from the
deep structure by deletion, distortion and generalization.
Synaesthesia
Syntactic ambiguity
Ambiguous sentence where a verb plus 'ing' can serve either as an adjective or a verb: for
example, 'Influencing people can make a difference.'
Third position
Perceiving the world from the viewpoint of a detached and benevolent observer. One of three
different perceptual positions, along with first and second position.
Timeline
The way we store pictures, sounds and feelings of our past, present and future.
Trance
Triple description
The process of perceiving experience through first, second and third positions.
Unconscious
Unified field
Universal quantifiers
A linguistic term for words such as 'every', and 'all' that admit no exceptions; one of the Meta
Model categories.
Unspecified nouns
Unspecified verbs
Verbs that have the adverb deleted; they do not say how the action was carried out.
Uptime
The state where the attention and senses are directed outwards.
Visual
Visualization
The process of seeing images in your mind.
Well-formedness criteria
Ways of thinking about and expressing an outcome which make it both achievable and
verifiable: the basis of dovetailing outcomes and win-win solutions.