The Internship Report Project committee, the Oral Exam Committee, and

the Faculty of Liberal Arts have accepted this report as a partial

fulfillment for the Bachelor for Arts in English Business Communication,
Faculty of Liberal Arts, Sripatum University.

Internship Project Report Committee:

_________________________________Chair
(Dr. Karl A. Krippes)

_______________________________ Advisor
(Miss Sutthirak Suwandecha)

Oral Exam Committee:

________________________________ Chair
(Mrs. Kusuma Tanchamrus)

______________________________ Member
(Miss Piyamat Tingmai)

______________________________ Member
(Mrs. Kusuma Kitprasert)
Associate Dean, Faculty of Liberal Arts:

_________________________________________
( Assoc. Prof. Wadee Kheourai)
Associate Dean of the Faculty of Liberal Arts

Table of Contents
Acknowledgements

1. Introduction
1.1 Background

1.2 Objectives of the Internship Program

1.3 My Personal Objectives

2. Methods and Self-Evaluation

2.1 Procedures

2.2 Self-Analysis

3. Duties and Responsibilities

4. Problems and Solutions at Work

5 Recommendations
5.1 Overall Evaluation

5.2 Advice for Next Year's Internships Students

5.3 Recommendation for the English Business Communication

Program and Its Planners

6. Appendices
1) Daily Reports

2) Examples of My Work
 ACKNOWLEDGEMENTS
I would like to extend gratitude to my supervisors who afforded me the opportunity to
intern at ... (company)...:

Ms.
Mr.
etc.

To all the staff members of ... (company)... who assisted me in completing my

assignments, and for their kind cooperation during my internship, I offer special
thanks:

Ms.
Mr.
etc.

I especially appreciate the assistance rendered by my teachers to ensure the success of

my internship:

Ajarn
etc.
1. Introduction
This is a report on my internship at .....(name of company), from......(dates) to....., as
part of my graduation requirements for the English Business Communication major at
Sripatum University.

The report is organized into three parts. Firstly, it explains the objectives of the
University and my own. Secondly, it details my experiences as an intern. Finally, it
concludes with recommendations for improvement in the program and advice to
future students.

1.1 Background

1.2 Objectives of the Internship Program

The objectives of the Internship Program include the following:

* to introduce Sripatum students to prospective employers, thereby building a positive
reputation for the University
* to allow students to gain experience in an office environment that they can place on
their resumes, and that can make them more competitive job-seekers.
* to provide students opportunities to practice English language skills learnt in the
classroom, and to improve their weak areas.

1.3 My Personal Objectives

My name is........... I am a ........ year student majoring in English Business

Communication. It was my priviledge to intern at.....(company name) from ......
(dates)...to...

a) Company profile:
name

history: It was established in (date)... by ... (names of owners)..

location: It is located in (city, province)...

organization: It employs (number) people. It is organized into.... (see chart)...

product (It manufactures, assembles...) or service (It is a travel agency/hospital

etc. which serves .... clients from...)

customer-base: Most of its customers are....

statistics (profits, sales, customers, etc.)

b) Why did you choose this company? (e.g. gain practical experience,
improve/acquire ....skills)
c) Is this the kind of company you plan to work at in the future? Why or why not?

d) What kind of job would you like to have in the future?

2. Methods and Self-Evaluation

2.1 Procedures

Internship is a core course in the Faculty of Liberal Arts. English Business

Communication students who have completed 24 credits must spend at least two
months in a qualified organization.

I located this internship by ....-ing..... Next .... informed.... that (company) was
willing to train me. Next SPUC sent a request letter to (company). Finally, after
SPUC received a confirmation letter from (company), I began my training on ...(date).

2.2 Self-Analysis

What are your sources of "job satisfaction" (i.e. not including salary)?

What are your skills (i.e. social, academic, cognitive)? During your internship,
which skills did you use the most? the least? Which skills need improving?

a) social skills (your personality), e.g. persuading, motivating, negotiating,

coping with stress, getting along well with people

Describe your relationships with others at your office (customers,

coworkers, supervisors).
* positive impressions or experiences
* negative impressions or experiences
* what others would say about you, both positive and negative

b) academic skills acquired from SPUC courses, e.g. communicating in English,

translating (wpm)

c) cognitive skills acquired from internship, e.g. constructing, typing (wpm),

calculating, organizing, planning, memorizing, researching, analyzing data,
synthesizing, trouble-shooting

What are your knowledge areas? e.g. computers, English, Microsoft Word or
Excel, music, office equipment, data, graphics, Japanese, muay thai, iado, budo.

What are your positive personal traits? How do you describe yourself as a
worker?
e.g. accurate, adaptable, creative, dependable, flexible, methodical, persistent,
punctual, responsible, self-reliant, tactful, courteous, kind

What are your negative personal traits (i.e. weaknesses, shortcomings)? What
needs improving?
 3. Duties and Responsibilities
My duties included:... -ing
I was responsible for ...-ing
I was assigned (by my supervisor) to....

Describe your duties and responsibilities:

a) which ones were easy?
b) stressful?
c) why?

(N.B. refer to Daily Reports)

4. Problems and Solutions at Work

Describe some of the kinds of problems that your company regularly
encountered? What, if anything, did you do to help solve them?

Describe the greatest challenge you encountered and how you overcame it

Describe mistakes that you made and what you learned from them

Describe a problem that you encountered, but which you could not solve. What
happened? (N.B.  Do not say "did not know how to use the photocopier", "fix
a paper jam". If you couldn't find terminology in the dictionary, don't say that
"you asked your supervisor or colleague". Say what you did.)

5 Recommendations
5.1 Overall Evaluation

What did you get from your SPUC coursework that helped you in the internship?

Name the courses which, during your internship, were

* most useful
* least useful
* not useful

Why? For example, if you only did translation, conversation courses ENG 201
and 413 would not be useful.

What did you get from the internship that you did not learn at SPUC? (e.g. social
skills, office skills, cognitive skills)
5.2 Advice for Next Year's Internships Students

Name at least two ways that SPUC students should prepare for their internship
(N.B.  Do not include "proper uniform", "tardiness", "absenteeism")
5.3 Recommendation for the English Business Communication
Program and Its Planners

b) Name at least two areas for improvement in

* English Business Communication Program at SPUC (N.B.  Do not say
"need a language laboratory)

* internship

6. Appendices
1) Daily Reports

2) Examples of My Work
a) one that you are most proud of
b) one that was very challenging
c) one that you could not solve by yourself