AMR IBRAHIM ABDELAAL

Kuwait , Hawalli SQ. , wasel ebn

ata2 st.
Mobile : +965-66573822
Mobile 2 : +965-66941216
amroibrahim84@gmail.com

Personal Data
Date of Birth : Dec.,8th,1984 , Kuwait
Gender : Male
Nationality : Egyptian
Martial Status : Single

Education
2001 Al Watanyia Privete School
High School Certificate of kuwait
Privete Education

2006/2007 B.sc in Computer Science & Management

Technology
Modern Academy Maadi
Major : Computer Science

Graduation : Pharma Manager Computer System With

Barcode
Concept : The project offer a technical system for controlling
and managing
pharmacies inventory, sales, cost and accounts.
Role : Database analysis & developing
Grade : Excellent

Career Goal
Seeking for a challenging position where by my analytical knowledge
and interpersonal skills can be applied and developed. Looking
forward to be effective and of great benefit to the organization and

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the working environment that I’m belonging to, seeking entrepreneur
in the Field of Information Technology.

Computer Skills
Operating Systems
- Windows 98 - Window XP
- Windows Server 2000 - Windows Server 2003
- Windows Vista

Microsoft office
- Word - Excel
- Access - PowerPoint
- Outlook - Visio

Networks
- TCP/IP - Active directory
- DNS, WINS, DHCP - VPNs
- FTP - ISA
- Firewalls

Programming Languages
- Oracle Developer 10g (SQL, PL/SQL, Forms & Reports ).
- CCNA Networking
- Visual Basic.Net (Windows Application)
- C# (Windows Application)

Experience
• Sept.2007-Jan.2011, Technical Support, British
Petroluim (EGYPT)
“Multinational Company for OIL and Petrol, operating since 1889 and
has over 460 outlets around the world, with over 80 in Australia”

Duration : Sept.2007-Jan.2011
Job Title : Technical Support
Department : IT
Work Hours : Full Time

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Employer Name : British Petroluim
Website : www.bp.com

Job Description
My tasks were to serve the technology needs of the department. The
key roles of this position include the following functional areas:

 Installs, configures and upgrades operating systems and

software programs.
 Installs, assembles and configures computers, routers,
network infrastructure and peripherals and related hardware;
 Pulls cables and rewires or directs the rewiring of cables
as required for new installations and office reconfiguration
including patch panels and face plates installations.
 Develops and maintains good relations with the customers,
applying basic sales and customer service skills presented in
the orientation training and other future trainings
 Apply appropriate techniques for explaining technical concepts
and procedures to non-technical users.
 Completing all the necessary account management forms, like
activity reports, as requested by the supervisor.

• Sept.2006-May 2007 , Event Organization ,

GROOVIMANIA (kuwait).

- Working as an event organizer and marketer , in terms of

booking outlets , designing boothes, recruiting ushers and
making sure event Plans are accomplished successfully .

Qualifications & Hobbies

• Interested in IT, Communications & Network field.

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 • Self motivated, creative, ambitious & hard worker.
• Capable to work individually or in a team work
environment.
• Eager to learn new technologies and techniques.
• Reading, traveling & playing football, Basketball
Languages
Arabic : Mother tongue
English : Fluent written & spoken
Italian : Very Good written & spoken

References
Furnished upon Request