HUMAN RESOURCE

MANAGEMENT
ASSIGNMENT – 2

Acquisition of Human Resources

Job Analysis and Induction

Feb 24, 2011

BBA F&A
Vipul Sachdeva
Kunal Mathur
Shriya Sitaram
Job description
1. Production manager
A production manager is involved with the planning, coordination and control of
industrial processes.

A production manager ensures that goods and services are produced efficiently;
that they are of the right quality, quantity, and cost; and that they are produced
on time, to the satisfaction of the customer, at the right price.

Following are some of the activities or responsibilities of production manager-

 overseeing the production process, drawing up a production schedule;

 estimating costs and setting the quality standards;
 drafting a timescale for the job;
 working with managers to implement the company's policies and
goals ensuring that health and safety guidelines are followed;
 being responsible for the selection and maintenance of equipment;
 monitoring product standards and implementing quality-control
programmers reviewing the performance of subordinates
 supervising and motivating a team of workers
 ensuring that the production is cost effective;
 making sure that products are produced on time and are of good
quality;
 working out the human and material resources needed;
 monitoring the production processes and adjusting schedules as
needed;
 liaising among different departments, e.g. suppliers, managers;

Job specification of production manager

Ability to: Plan and coordinate the work of employees engaged in operation of
electronic computer systems and peripheral equipment;
  take prompt, effective action

 prepare clear and concise reports;

 plan, direct and coordinate the work of others

 Instruct and supervise subordinates.

 gather and analyze data,

 reason logically and accurately,

 draw valid conclusions; analyze situations accurately and

 analyze administrative problems and make appropriate recommendations;

2. Marketing Executive

Marketing executives are involved in aspects of marketing, including:

planning; advertising; promotion; public/media relations; product
development; distribution; sponsorship; and research. The role is often
challenging, varied and exciting

Following are some of the activities performed by marketing executive-

 evaluating marketing campaigns

 managing budgets
  monitoring competitor activity
 maintaining and updating mailing databases
 liaising and building relationships with a range of stakeholders, e.g.
customers, suppliers and colleagues;
 developing advertising opportunities, which can involve placing
adverts in national, regional and specialist publications or on the radio
(depending on the organization and the campaign);
 maintaining and building contacts with the media;
 supporting the marketing manager and other colleagues
 writing and distributing press releases;
 preparing photo shoots;
 contributing to and developing long-term marketing plans and
strategies;
 assisting in the delivery of approved strategies;
 analyzing pricing positions;
 managing the production of marketing materials, including leaflets,
posters and flyers - this can involve writing and proofreading copy and
liaising with designers and printers;

Job specification of marketing executive-

1 – 2 years it experience is desirable

2. Good co-ordination and interpersonal skills

3. Good verbal and written communication

4. Should be able to map the free-lancers with their skills.

5. Should be able to handle work pressure.
6. Strong co-ordination skills

3. Liaison officer
Following re the responsibilities of liaison officer-
  Report to resident engineer.
 Liaise with other disciplines for co-ordination issues
 Establish an effective communications system to keep the site team
informed and maintain good relationships with the tenants and construction
team.
 Working to establish accommodation needs and review future housing
requirements
 Dealing with people issues in a positive manner and ensure tenant
satisfaction is achieved
 Initiate / generate technical instructions, site notes and other site
observations.
 .
 Coordinating work, questionnaires, providing works information, dealing
with queries, responding to complaints and resolving concerns
 Carry out door-to-door home visits with local residents who may be
involved in regeneration activity
 Providing an overview of current and proposed regeneration projects

Job specification of liaison officer

• Confident and professional manner Additional languages desirable.

• Fluent and articulate English speaker.
• Strong self-motivational and organizational skills.
• Excellent communication and interpersonal skills.
• The ability to adapt to a demanding and changing environment.
• Ability to follow a process through to completion.
• Previous experience within a sales environment/ in a similar role an
advantage. Proficiency in all aspects of computer work.
• Marketing initiative and flair.
• Leaving Certificate minimum
4. Sales man

Following are the responsibilities of a sales person in an organization-

o Maintaining and developing relationships with existing customers via

meetings, telephone calls and Email.
o -
o gathering market and customer information;
o negotiating variations in price, delivery and specifications with managers
o advising on forthcoming product developments and discussing special
promotions

o negotiating variations in price, delivery and specifications with

managers
o advising on forthcoming product developments and discussing special
promotions
o liaising with suppliers to check on the progress of existing orders;
o checking quantities of goods on display in the showroom
o Maintaining and developing relationships with existing customers via
meetings, telephone calls and Email recording sales and order
information and sending copies to the Manager in the end of the day
o reviewing own sales performance, aiming to meet or exceed targets
o gaining a clear understanding of customers and requirements
o making accurate, rapid cost calculations, and providing customers
with quotations
o gaining a clear understanding of customers and requirements
o making accurate, rapid cost calculations, and providing customers
with quotations
o Maintaining and developing relationships with existing customers via
meetings, telephone calls and Email.
o gathering market and customer information;
 o liaising with suppliers to check on the progress of existing orders;
o checking quantities of goods on display in the showroom
o recording sales and order information and sending copies to the
Manager in the end of the day
o reviewing own sales performance, aiming to meet or exceed targets
o

Job specification of sales man

Marketing / Advertising / Media Planning / PR / Event
Area of Work
Management
Specialization Direct Marketing Person
Level in Hierarchy Entry Level
Location Mumbai-Thane
Experience
0 Years To 2 Years
Requirement
Industry Fresher (No Industry)
Job Type No Preference
Shift Type Regular

5. Job specification of company secretary

a) Key Skills: The candidate must possess fair knowledge of usages of
spoken and written Hindi and English
b) . Specialization: Personal/Secretarial

c) Job Function: Front Office Staff/Secretarial/Computer Operator

d) Industry: Government Sector

 e) Qualification: Post Graduation CA (CA ) & Graduation - Others
-Graduate (Others -Relevant Stream)

 Level: Junior - Executive, Assistant

 Experience: 15 - 16 yrs.
 INDUCTION PROGRAMS OF TWO
COMPANIES

SC Johnson
The induction process of SC Johnson involves 5 steps, as per their view they have
been carrying this orientation program to ensure the successful implementation of a
uniform procedure for introducing new employees and help our new employees
feel part of the organization by providing information and assistance at the time it’s
needed.

 The orientation program with various topics essential for the new
employees’ basic understanding of the SCJ works life. Key personnel
considered to be most familiar with the subject matter will conduct the
orientation.

 On the 1st working day, the new employee will accomplish the necessary
employment papers to be administered by a representative from the Human
Resources Department.

 The new employee will be briefed on the orientation program (this may be
conducted either in a training type situation or one to one). The orientation
should at least include the following:

Introduction to employees and tour of company facilities

Basic company policies

Training policy

Conflict of Interest; Competitors

This we Believe
MRPII

Communications Program

Benefits

Office Safety

Work Specifics / Departmental Structure / Working relationship with

other personnel

Office Procedures

Safety Procedures

 The new employee should finish the majority of both the induction and
orientation within the first two weeks of their employment.
 Feedback should be collected and passed to the human resources department.

Like this they have been able to welcome their new employees in an organization
and introduce to their organization.

In their orientation they are not only making employees aware about the company
policies but they are also taking into consideration the safety measures of
employees and helping them to feel secure in their organization.
 Unilever limited
The second company taken by me for the induction process is Unilever limited.

Induction process of a Unilever limited is a 5 step process in which they make their
new employees familiar with their policies and rules and regulations of an
organization.

Getting started
Shortly after joining employee receive a presentation on the company's history,
brands and markets. This includes an overview of organizational structure and
strategy, and also introduces employees to their culture and how they work.

Building your network

Getting to know people and establishing close working relationships is important

to help employees settle in. During the first few months, employees meet
colleagues from your immediate area and from different functions across the
business.

Your buddy

Your buddy is a peer working in the same location. Their job is to help employees
to find their feet by showing them where everything is around the office and
answering any questions that employee may have about working life.
Personal development

Once employees are familiar with the company and the role, the next step is to
discuss and agree a personal development plan. This will identify a learning
requirements as well as the support their need to achieve their aims.

Your mentor

Employee mentor is a senior manager from another part of the business who will
be available to offer advice and guidance as employee move through his career.
They'll also help n employee to deal with any challenges that may arise.

Roles & goals

As part of development plan, employee will be given personal targets and team
goals and a time-frame within which to achieve them. Over regular meetings with
manager, we will evaluate employee’s progress and address any issues.

Like this Unilever is been able to introduce their organization to their employees
and motivating them to adapt themselves as per the norms of n organization.

Finally I would like to conclude by saying that both the aforesaid companies are
organizing very attractive orientations in order to win the heart of employees, but
Unilever is not mentioning about the safety of the employees and their orientation
process is very long, hence they should shorten their induction process in order to
get effective results.