Arkan Al Mustaqbal solution and products

Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

Contents
1. Introduction ................................................................................................................................
................................ ................................ - 2 -
1.1 Portfolio /Projects accomplished.
accomplis ................................................................................................
.................................. - 2 -
1.1.1 Unique provider/integrator datacenter, networking solutions...............................................
................................ -2-
I Networking, DataCenter, virtualization ................................................................
...................................................... - 3 -
II Voice, IP PBX solutions ................................................................................................
................................ .............................................. - 3 -
1.1.3 IP telephony solutions provided in partnership ................................................................
....................................... - 4 -
Product lines ................................................................................................................................
................................ ....................................... - 4 -
2.1 Telecom solutions and products ................................................................
.............................................................. - 4 -
2.1.1 Next Generation Networks (NGN) solutions................................................................
..................................... - 4 -
2.2 Datacenter solutions ................................................................................................
................................ ..................................................... - 5 -
2.2.1 Storage solutions ................................................................................................
................................ ................................................... - 5 -
2.2.2 WAN Acceleration ................................................................................................
................................ .................................................. - 7 -
2.2.3 Virtualisation ................................................................................................
................................ ......................................................... - 8 -
2.3 Wireless and RF planning ................................................................................................
................................ ............................................ - 10 -
2.4 Networking solutions ................................................................................................
................................ .................................................. - 13 -
2.4.1 Load balancer ................................................................................................
................................ ....................................................... - 14 -
2.4.2 Internet BANDWIDTH manager ................................................................
............................................................. - 14 -
2.4.3 Firewal IPS/IDS solutions ................................................................................................
....................................... - 14 -
2.4.4 Honeypot solutions ................................................................................................
................................ ............................................... - 14 -
2.5 IP telephony /Voice Solutions ................................................................................................
..................................... - 15 -
2.5.1
.1 Enterprise grade Voice Solutions ................................................................
........................................................... - 15 -
2.5.2 Call center solutions................................................................................................
................................ .............................................. - 15 -
2.5.3 Fax management solutions................................................................................................
................................... - 16 -

-1-
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

1. Introduction

Arkan Al Mustaqbal is a Saudi based network and telecom company and it is providing high quality
network/voice solutions for medium to enterprise businesses.

Partners :

1.1 Portfolio /Projects accomplished.

1.1.1 Unique provider/integrator datacenter, networking solutions

All the above solution were field proven and implemented in the past as
sole integrator

Here is a partial project list implemented to diferent customers

-2-
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

I Networking, DataCenter, virtualization

• Bombardier Gmbh, Adtranz Gmbh-Gmbh Switzerland

subcontractors – network administration , data/database
security : deployed HA SAN (synchronous / asynchronous
replication, ZFS , SSolaris )
• Ryiadh KSA Al Gealal subcontractors – Storage solution
for GIS , Arcserve
• Adtranz Gmbh-
Gmbh Germany subcontractors– secure data
LOS laser link communications, Domino Server
Administration and development
• Sadaf Group design, implementation : Virtualization
lization ,
SAN
• SWCC consultants : Data center virtualization and
migration plan
• Taif KSA design, implementation maintenance –
medium size ISP , 470 customers , fiber optic , 5.8Ghz
backbone , 2.4 Ghz Mesh network , billing , accounting ,
user provisioning
provisioni
• Al Hada KSA design, implementation– hotel wireless
hotspot with prepaid cards and integrated billing
• Dhahran KSA local government government :
Subcontractors – load balancer , bw management,
anagement,
firewall for small size network (450 endpoints)
• Al Khobar – RGC consultants : P2P , 40 Km , 100 Mbps ,
E1 trunking wireless link Motorola PtP 500
• Al Khobar KSA – design, implementation Apex global :
wireless backbone
• Al Gealal Rhyiadh – design, implementation virtual office
solution . DID US phone numbers provprovided
ided and fax2email,
voicemail , IVR solution as virtual office provided

II Voice, IP PBX solutions

• Shala limited, Oftass design implementation SOHO ,
enterprise
prise PBX digital or IP .–
. retails solutions , custom
ustom
IVR
• Porsche subcontractor – PBX and voice solutions
deployed countrywide:
countrywide: VPN, softswitch, redundancy
• Orange, Vodafone providers consultants– SS7 , billing
interconnectivity solutions

-3-
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

• ING design, implementation – encrypted , redundant

voice network using PBX and encryption
• Mondomarket Ontario Canada design implementation –
fax marketing and IVR solutions
solutions using Dialogic fax boards

1.1.3 IP telephony solutions provided in partnership

SS7 signaling, NGN networks with Class 4 Class 5 soft switch . Qutex and Multiswitch deployed for
different operators. All class 4 and 5 services are entirely supported by our partner’s soft switch

Customers NECC Telecom, BP Office, government .

Product lines
2.1 Telecom solutions and products
2.1.1 Next Generation Networks (NGN) solutions
Description : As long
ong as telecom market in KSA is getting gradually
deregulated eventually number portability will become a standard
feature in for all telecom operators

SIP Proxy / Registrar and

IP PBX services
Centrex services
Class 5 Billing –
RADIUS interconnection
with 3rd party billing
servers

Solution : Arkamtel is already having a class 5 Softswitch as a field

proven solution in different markets .
Advantages: The telecom operator can benefit of in house expertise
of Arkamtel in SS7, Class 5 Softswitch, SBC, SS7 services

-4-
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

2.2 Datacenter solutions

2.2.1 Storage solutions

Description: Currently from 4 TB up to 98 TB Unlike legacy solutions,

we offer unlimited file size and snapshots. To
improve performance, simply upgrade your
hardware and solution automatically adjusts.

We provide enterprise class unified storage

capabilities via a software solution that ends
vendor lock-in while delivering superior
storage management
ement functionality with a particular focus on virtualized
environments.

Advantages :

Unlimited snapshots. With the exponential increase in the amount of

data stored, snapshots need to become more granular if they are going
to be able to be restored in a timely manner. Legacy solutions are
limited to up to 255 snapshots. By comparison, our solution can
accommodate 2 to the 48th snapshots.. This means you can run hourly
snapshots, for example, on all of your data which in turn means that you
can restore in a timely manner and that the incremental amounts sent
over the network can be smaller
aller than daily updates.

Unlimited file system size. Again, thanks to the legacy nature of many
existing solutions, each file system is often limited to a relatively small
amount of data stored. There are no such limits when you use our
solution

-5-
Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

Scalability: the choice is yours.. With a legacy vendor or even other

vendors entering the Open Storage market you need to purchase
hardware from that vendor. With us you can scale performance the
same way that you scale performance of other applications
app by adding to
hardware performance by increasing memory available or CPU
performance or the number of targets available. You can do all of this as
and when appropriate — without paying us

Potential customers : Any company size can use this solution as long as
we can provide capacities from 2TB up to 192 TB

Competitive advantages: Through partnership the operator can provide

or use our enterprise grade solutions. We can get a hot market share as
long as local market is developing real quick. By partnership we can
offer all this solutions from government size up to medium/small size
businesses .

Almost any hardware will work:: You no longer have to pay a hardware
tax to your legacy vendor.r. Simply turn to your trusted solution provider,
or find one on our site, or install the solution yourself on the server and
storage server hardware you feel most comfortable with.

Almost any disk technology will work: Local SCSI, SAS, SATA and similar
can be directly employed, but we also supports the flexibility of iSCSI,
Fibre Channel, and newer interconnected storage such as Infiniband
Infiniband-
based SAS solutions and ATA-over-Ethernet
Ethernet (AoE).

Almost any protocol will work:: CIFS, NFS, rsync and others and we’re
we’r
constantly working with various updates to capture recent
improvements and to enable superior interoperability.

Almost any virtualization will work:: We support almost all hypervisor

solutions today and are working closely with a variety of them to
improve support over time.

-6-
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

2.2.2 WAN Acceleration

Description : With us,, WAN performance is no longer an obstacle to

data replication, network backup, and disaster recovery. Our advanced
WAN deduplication enables more data to be protected across the WANWAN.
Network
twork Integrity and Network Acceleration features ensure that
latency and packet loss do not adversely impact backup and recovery
processes

Advantages :

• Improve data transfer times.

• Maximize WAN efficiency.
• Reduce packet loss and delivery errors.
• Ensure data security.
• Cost effective scalability.

Switch to Lower Cost WAN Services

Toshiba moved to MPLS to get more bandwidth with lower monthly

expenditures than private lines. But, packet loss and high latency on
their MPLS network was preventing the company ffrom fully utilizing this
shared technology. WAN acceleration eliminated Toshiba's packet loss
issues and increased effective throughput across the company's global
WAN. By helping Toshiba reap the full benefits of MPLS, WAN
acceleration solution delivered a 14-month
month ROI.

Consolidate Data Centers

Linklaters implemented WAN optimization as part of a major data

center consolidation project. By improving Citrix performance across
the WAN, they moved from 6 global data centers to 4, saving the firm
hundredss of thousands of dollars in annual infrastructure costs and
operation expenditures.

Backup and Recover More Data

-7-
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

Finisar determined that WAN acceleration was essential to their disaster

recovery plans. It enabled them to backup 13 remote locations nightly,
nigh
and cut data center replication windows from 2 hours to 15 minutes.
For Finisar, WAN acceleration minimized the company’s risk of
exposure, which provided immeasurable value to the company.

Eliminate Point Products

A global search engine and Softwarere as a Service (SaaS) provider chose

WAN acceleration to eliminate bandwidth costs and improve IT
operations. In the process, they also learned that they can lower
hardware and maintenance costs by eliminating standalone solutions
for IPSec and Quality of Service (QoS). With us , these features come
standard, and more importantly, are integrated with the company's
leading WAN optimization technology. The result was a 6 month
Return on Investment (ROI)!

Potential customers: Any multinational or national

nation company with
geographical distributed data centers and remote offices.

Competitive advantage: By using our solutions the telecom operator

achieve a strong position in Data Center market by providing turnkey
and completely integrated solutions to end customers. The cost of the
solution could be at of fraction of cost than any other telecom operator.

Equipment used: Proprietary solutions with field proven record and

state of the art support.

2.2.3 Virtualisation
Advantages:

Production server consolidation:

• Consolidate low-utilization workloads

• Legacy OS (NT4) and application re-hosting

hosting

-8-
Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

• Resource partitioning (limit resources per VM)

Business continuity management

• Workload deployment and provisioning

• OS and application patching (swap VMs)

• Isolation / sandboxing

Dynamic data center

• Workload mobility

Development and test

• Rapid provisioning of multiple virtual machines

• Undo-disk and save state helpful

Consolidate workloads

• Infrastructure applications

• Branch office and datacenter workloads

• Low-utilization workloads

• Efficient use of available hardware resources

Re-host legacy OS and applications

• NT4 guest applications on Win2003 host

• Run on current hardware and current OS

• No application updates required

Partition resources

• Limit CPU resource per VM

-9-
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

Workload deployment

• Quickly switch pre-configured VM (vhd-files)

files)

• For disaster recovery

• Eliminate unscheduled downtime

OS and application patching

• Deploy and test patches off-production,

production, and swap

• Eliminate scheduled downtime

Isolation / sandboxing

• Isolate OS environments for untrusted applications

• Prevent malicious code from affecting others

2.3 Wireless and RF planning

- 10 -
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

Advantages and main characteristics

Feature Our solution Competitors

Advanced Spectrum
Management
Intelligent Dynamic
Frequency Selection
(i-DFS)
Even is the spectrum is getting Mostt of the systems on the
“crowded” the system is market use fixed
reconfiguring automatically to frequency/channel thus they
least jammed frequency . are prone to jamming
400 samples/sec ensure that the
freq used is the most reliable one

Description
System automatically changes channels to avoid interference and combat link fading without user intervention. At power-
power
up and throughout operation, the radio samples the band up to 400 times a second and automatically switches to the
clearest channel.
• Adaptive Even if nLOS or NLOS (near or NO Most of the radios on the market
Modulation line of sight occurs ) the radios are do not provide adaptive
adapting the modulation protocol modulation
and channel bandwidth to
enforce
nforce maximum throughput.

Description
System ensures maximum throughput optimized for the radio path, even as path characteristics change. The transmitter
and receiver negotiate the highest mutually sustainable data rate – then dynamically “upshift” and “downshift” the rate
as RF conditions change.

Dual Polarized Simultaneous Horizontal and Most radios on the market

Antennas Vertical polarization of the radio support either H or V polarization
link improve the probability of and have only one
data passing no matter of receiver/transmitter
environment

Description
two transmitters and two receivers are used to establish a link, enabling four different transmitter/receiver combinations.
combin
By creating four distinct transmission beams, the chances that data will get through increase significantly.

- 11 -
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

Feature Our solution Competitors

Multiple-Input Multiple built-in
built antennas Most radios on the market
Multiple-Output increase the speed of the link and provide only 802.11 a/b/g
(MIMO) provide nLOS and NLOS capability

Description
transmits multiple signals which are de
de-correlated
correlated temporarily and spatially. The radio radiates multiple beams from the
antenna – the effect of which significantly protects against fading
fading and increases the probability of making a connection
and reading the transmitted data. Plus, the radio will intelligently switch to “Dual Payload” mode if RF conditions will
support it.

• Built-in Security The proprietary encryption Most of the radios on the

. protocol improve the security of market relies on WEP , WPA,
the link . All encryption protocols WPA2 encryption protocol .
are not released to public domain All above protocols can be
thus increase the security level decrypted in matter of hours
using public available software
and hardware (Aircrack NG ,
Nvidia GPU)
Description
It is provided via a complex proprietary
proprietary-scrambling mechanism and matched-radios
radios technique that provides excellent
over-the-air
air security for data transmissions.
transmissions. The preset addresses enable the system’s security features and allow the two
units to communicate only with each other. An added layer of security can be applied with FIPS-
FIPS-197 compliant, 128-bit or
256-bit AES Encryption (optional).

T1/E1 Capability
Voice communication
System is ready for future Most of the radios in the market
deployment of Voice infrastructure. do not provide TDM transport
The system will be delivered with and link optimization
voice port on both ends
ends.
The port could be reconfigured as
TDM E1 or VoIP . The customer is
free to choose what voice
architecture to be
b deployed.

Description
System could be paired with a T1/E1 multiplexer to transport TDM traffic over the bridge; each bridge has a “TDM Mode”
that generates a new sett of Adaptive Modulation margins, reducing the probability of code
code-word
word errors (and hence packet
loss); the multiplexer converts the data stream from T1/E1 ports into packets for transmission over the bridge’s Ethernet
port; at the other end of the link, a second multiplexer converts the packets back into TDM traffic, carrying the traffic
seamlessly and reliably from one location to another

- 12 -
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

Feature Our solution Competitors

VLAN prioritization
The radio link is VLAN ready and can
transport VLAN and traffic
prioritization
The proposed solution overcome
those limitations due to proprietary
radio protocol .
Most of the radios on the market
do not support VLAN over Wifi
due to 802.11 a/b/g/n
limitations

Description
All Ethernet frames tagged with a VLAN priority greater-than
greater or equal-to a system-administrator
administrator- configured threshold (set
on the VLAN Configuration web page) will be prioritized for transmission over the wireless link.

SNMP monitoring Equipment is having integrated All solutions in the market

SNMP monitoring and thus could be require purchasing of 3rd party
linked to SNMP momonitoring software. SNMP monitoring system
Alerts about critical condition or
periodic updates of link quality can
be sent to a predefined email
address .

We do provide free SNMP monitoring solution

s supporting wide range of equipment

2.4 Networking solutions

We can provide a wide range of solutions and products covering firewall, VPN, load balancing, proxy,
failover solutions. All solution were previously implemented and proved as reliable
reliable, quick ROI .

- 13 -
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

2.4.1 Load balancer

Description: Unique solution to KSA market where all size companies

can benefit of 99.99% network uptime. Solution are designed to
use multiple ISP links and load balance and link bond all links

Potential customers: any company needing 99.99% internet

uptime.

Alternative product: NONE

2.4.2 Internet BANDWIDTH manager
Description: internet bandwidth management solutions

Application: Any business need bandwidth management

solutions as long as bandwidth is a finite and valuable resource.

Potential customers: Any company can use se a BW manager

solution and solution could be scaled from soho to ISP grade.

2.4.3
.3 Firewal IPS/IDS solutions

Description : Firewall , Intrusion Detection and

Intrusion Prevention Systems . The solutions are
design for medium to entrerprise business where
network security is critical . Solutions were
implemented in the past at banks and government
premises

2.4.4 Honeypott solutions

Description Honeypot solutions . Where network
attacks forensics are a must
Solution implemented in the past using Blue Coat
Security or Snort open source

- 14 -
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

2.5 IP telephony /Voice Solutions

We can provide a wide range of Voice solutions based

based on closed source or Open Source solutions.
All the systems deployed in the past proved as stable and feature rich . We can compare our features
with Nortel, Avaya , Cisco . Most of the time our solutions have more features than any other vendor at
a fraction of the cost.

2.5.1
.1 Enterprise grade Voice Solutions

Description: Class 5 or Class 4 softswitches , SBC , interconectivity

to/from E1.T1 , SS7. We do support SIP, H323 protocols. Analog-PBX up
to 4 E1 and 240 FXS extensions.. Unified messaging system and
colaboration are integrated are ready available with most of our
solutions . All solutions are scaled from small business companies ,
where we use OpenSource and close source applications , up to
Enterprise grade where we use IBM collaboration server,
videoconferencing systems etc,

Application: We are able to provide IVR, call center, multitenant ,

voicemail, speech recognistion able PBX’s matching or exceeding the
features of NORTEL , SIEMENS , AVAYA , ALCATEL . Location based
services, billingg , CDR , access control are also standard features on
several of our products

Potential customers: any small to enterprise size company looking to

migrate or integrate to IP telephony

2.5.2
.2 Call center solutions
Call center solution: Can be used as calll center solution for banks,
automotive companies , wholesale business basically any companies
dealing with customer support. CRM integrated with internal database
agent queues and system reporting integrated

- 15 -
 Arkan Al Mustaqbal solution and products
Al Majdouie Building
www.arkamtel.net
Tel: 03 811 6910
Email :Contact@arkamtel.net

We can offer either hosted , owned or rented

d call center solutions. We
can scale from 4 to 1000 users .

We do support inbound and outbound based call centers offering a

broad range of service (sales marketing campaign, surveys, customer
support etc)

As unique approach we do emphasize our native AArabic speakers

operators being able to have a much more closer relationship with
Saudi customers.

2.5.3 Fax management solutions

Description: email2Fax gateways , fax broadcasting

Application: fax marketing solutions , fax advertising , free faxing

Potential customers:

Telemarketing , marketing and advertisement companies can use this

product for advertisement purposes.

Fax marketing could have a great impact on ad market as long and it is

more efficient than email , mail marketing .

axes could be broadcasted to thousands of customer just in a day or

Faxes
could be implemented as email2fax or free faxing as long as the users
agree to receive advertisement on top of the page

Alternative product: We are using commercial/free software existi

existing
on the market. As known there is no such a service offered in Middle
East .

Competitive advantage:: (why is our product or service better than the

existing) Our product is based on commercial solutions and we could be
one of the first companies implementing
ting this service

In
n house solution not for resale . Customers are going to buy all this
services.

- 16 -