MICHELLE A.

BISHOP
Maryville, TN 37803  Phone: (cell) 865-712-6391
Mbishop0120@yahoo.com
http://www.linkedin.com/in/michellebishop1
http://www.jobfox.com/people/MichelleBishop93234

MEDICAL SALES EXECUTIVE: DEVICES & TECHNOLOGY PROFESSIONAL

Extensive success in sales with client of many various business industries including
hospitals, medical practices, outpatient surgery centers, oncology centers through
developing customer focused solutions through technology equipment and
outstanding account management. Proven ability to assess client needs, establish
rapport, build trust and close deal. Highly qualified with exceptional verbal/written
communication at all levels of management from Board of Directors, C-Level (CEO,
CFO, CIO, COO, CNO), President, Vice-President, Director, Manager, General
Manager, Operations, Manufacturing, Supply Chain, Distribution, Logistics, Quality.
Strong leadership skills to effectively identify analyze and resolve problems with
incorporating a win-win solution while providing superior customer service.
Documented track record that include areas of expertise:

Contract Negotiations New Business Development Organizational

Planning
Sales Forecasting Key Account Management Sales and Marketing
Resource Management Consultative and Direct Sales Customer Service
Problem Resolution Strategic and Tactical Planning Relationship
Management

PROFESSIONAL EXPERIENCE

CAREFUSION fka/CARDINAL HEALTH, San Diego, CA 2008-

2011
CareFusion is a global corporation serving the health care industry with products
and services that help hospitals measurably improve the safety and quality of
care.

Territory Sales Representative - ALARIS division (November 2008-February

2011)
Cultivate, maintain and grow relationships with executives and top decision
makers across medical hospital organization in promotion of infusion technology
solutions focused on medication safety from patient to practitioner, using a
consultative sales approach to maximize client productivity, efficiency and return
on investment. Design and deliver high-impact sales presentations, proposals and
contracts through comprehensive IV analysis across all clinical and administrative
units while determining the maximum benefits to hospitals within GPO contract
obligations or not.
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• Regional responsibilities for Tennessee, Arkansas, Mississippi, Louisiana,

Alabama, some of north Florida and Georgia in working with the largest
IDN strategic hospitals with a disposable budget of more than $19MM
annually as one target objective.
• Coordinate with many team members within Carefusion organization,
third party warehouse, solution partners and hospital from inception to
implementation of Alaris Infusion Solution for a successful medication
safety program to include software, hardware and disposables.
• Met and exceeded all previous budgets and responsibilities set forth
• Ranked 3rd in FY10 within all Infusion Regional Representatives and Top
5% of all Infusion Selling Representatives

INSURANCE SPECIALISTS, Knoxville, TN

2002-2008
An independent full service insurance agency locally owed and operated.

President/Principal Agency Owner

Developed Successful Scratch Independent Property and Casualty Agency
representing various insurance companies and products such as Travelers,
Hartford, AIG, Erie, Progressive, Chubbs, Safeco.
Designed business plan Implemented Successful Marketing and Sales
Strategies
Evaluate clients risk and determine comprehensive cost effective
solutions for insurance products
DANKA OFFICE IMAGING, St. Petersburg, FL
1988-2002
Danka Office Imaging Company (Danka), one of the largest independent suppliers
of office imaging equipment, software, support, and related services and supplies
in the United States.

National Account Manager (1999-2002)

Indentified, developed and closed largest single source contract for our distributor
Philips Electronics encompassing coverage of the United States, Canada and
Mexico. Created and designed marketing program for this national account
launching it to multiple sales professionals. Displacing twenty one year vendor
relationship with Xerox and providing annual new hardware sales in excess of $ 3.5
MM for 5 year period and annual service revenue in excess of $ 5.0 MM.
• Secured single largest new business contract from inception to execution
of the company history in 2001
Major Account Manager (1996-1999)
Created and developed major market business plan for Knoxville, TN. Achieved
personal hardware sales of $ 1MM annually with a 41% gross profit ratio in 86%
incremental business bracket. Client analysis including expenditures and
productivity were created as to determine a proposal and conduct major sales
presentations.
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• Focused back to my passion of direct selling while exceeding set sales

goals continually
Divisional Major Market Manager (1994-1996)
While leading team of 15 Major Market Representatives within 6 Tennessee branch
offices maintaining an average of $ 110,000/Month in personal sales and exceeded
P & L expectation for all branches. Develop client business plans recommending
profit-enhancing strategies, and worked with Danka’s Service, Administration and
Leasing Departments to create programs beneficial to the client ensuring that
profit quotas and objectives are maintained.
• Created and implemented new market program
• Hired, trained and supervised sales associates with quotas of $ 50 K- $ 75
K
• Involved in creating corporate policies, training materials and marketing
programs
National Account Product Manager (1993-1994)
Represented Canon, Mita, Lanier and Toshiba product line for company internally.
Developed all pricing for U.S. distribution and evaluated new technology. Served
as a liaison to manufacturers and vendors for Divisional Vice Presidents of Sales,
Purchasing, Marketing and Advertising, Performed monthly and quarterly
purchasing. Structured salesperson compensation programs, provided sales
analysis and oversaw inventory levels.
• Traveled to 105 offices nationwide to train sales and sales managers.
• Developed and implemented a number of corporate marketing programs
in 1994
• Responsible for quarterly purchasing in excess of $ 3 MM
Sales Account Executive –Junior, Advanced, Senior (1988-1993)
Prospected, obtained and serviced new and existing accounts
representing Canon externally in St. Petersburg Florida territory,
exceeding $30,000/month sales quota.
• Telemarketing, Cold Calling, Networking, Upgrading all businesses in
territory
• Proposals, Financing and Paperwork Completed
• Service and Supply Contracts Negotiated

HONORS

Top 5 Infusion Regional Representatives of Carefusion 2009

Top Scratch Agency in Tennessee for Erie Insurance 2003
Top Rookie Sales in Tennessee for Erie Insurance 2003
One of Danka Office Imaging top ten Sales Representatives from 1988 – 2002 in
Florida.
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One of Danka Office Imaging top fifty Sales Representatives Internationally from
1992-2002
A Sapphire Level Representative and member of the President Circle from 1992-
2002
Rookie of the Year for Danka Office Imaging in 1988
Representative of the Year for Danka Office Imaging in 1988
Consistently Met or surpassed quota objectives at all previous positions
Consistent Winner of Selling Contests including numerous international trips with in
employment.
Obtained exclusive position as only sales executive to successful execute the
largest single contract for distribution of product at Danka Office Imaging as of
2001.
*The above are documented successes *

EDUCATION

Almeda University, Bachelor of Science, Business Management, June 1998

St. Petersburg College, Course Work
Shorecrest Preparatory School, High School Diploma, May 1984

CERTIFICATIONS

Certification include but not limited to HIPAA awareness, Tuberculosis training,

Bloodborne Pathogen training, OR Protocol and Aseptic Technique, Code of
Conduct, Political Activity and Ethics Reform

CLINICAL PROFESSIONAL AFFILIATIONS

National Association of Medical Sales Representative™

Infusion Nursing Society: Local and National Organization committed to best
infusion practices through education.