APPENDIX

Questionnaire
A Survey on Effectiveness of performance appraisal form in UNISYS (M) SDN BHD.

I am a student of University Industrial Selangor (UNISEL) and currently pursuing a B.A

(HONS) in Industrial Management program. This survey is solely related to my practical study
report with the title ‘Effectiveness of performance appraisal form in UNISYS’. All the
information gathers here are solely used for academic purposes. Your cooperation is highly
appreciated. Thank you.

Section A (Demography)
Instruction: Please mark [√ ] in the box provided at the most suitable answer.

1) Gender
( ) Male
( ) Female

2) Age Group
( ) Less than 21
( ) 21 to 25 years
( ) 26 to 30 years
( ) 31 to 40 years
( ) 41 and above

3) Marital Status
( ) Single
( ) Married

4) Ethnicity
( ) Malay
( ) Indians
( ) Chinese
( ) Others

5) Religion
( ) Islam
( ) Hindu
( ) Buddhism
( ) Other
 6) Highest Education Level
( ) SPM or lower
( ) Diploma
( ) Degree
( ) Master
( ) PhD

7) Length of Service
( ) Less than 1 years
( ) 1 to 2 years
( ) 2 to 5 years
( ) 5 to 8 years
( ) More than 8 years

8) Position
( ) Academic ( ) Non-Academic

9) Income Level
( ) Less than RM 1500
( ) RM 1501 to RM 3000
( ) RM 3001 to RM 5000
( ) RM 5001 to RM 8000
( ) above RM 8001

.
The following question for section A and B, rate according the following: Please circle in
the most suitable answer.

1) Strongly Disagree
2) Disagree
3) Neutral
4) Agree
5) Strongly Agree

Section B: To identify the effectiveness of performance appraisal form in UNISYS.

10) Performance appraisal increase efficiency in production.

1 2 3 4 5
11) The performance appraisal form clearly defines
expectation for individual performance in support of 1 2 3 4 5
organization goal and objective.
.
 12) The superior provides continuous and immediate
feedback on employee performance 1 2 3 4 5
.
13) The appraisal form has yield measurable benefit to the
organization such as improve morale, productivity, quality 1 2 3 4 5
work methods.
14). The form provides opportunities for formal and
informal feedback 1 2 3 4 5
15) The overall performance rating is the accurate
representation of true job performance. 1 2 3 4 5

Section C: To identify the negative impact of using the performance appraisal form in
UNISYS.

16) Appraisal rating mix with the personal liking and 1 2 3 4 5

disliking of the appraiser.
17) Once completed the forms are just filed away.
1 2 3 4 5
18) Successes are rarely recorded.
1 2 3 4 5
19) Low performance is highlighted, but no development
support is defined. 1 2 3 4 5

20) The form does not identify developmental needs and

opportunities for job advancement. 1 2 3 4 5
21) Feedback on good or poor progress is saved up to the end
of the year. 1 2 3 4 5
22). Reward opportunities are not substantial enough to
motivate employee performance. 1 2 3 4 5

29) Suggestion
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________

=====Thank You=====