Veraz Course Catalog

Veraz Training Courses Catalog
Drawing No: 480206-0500-010-37

Training and Knowledge Services
Contact Information
Dan Angel
Director, Product Training
Veraz Worldwide Services
Office: +972-3-970-9019
Mobile: +972-54-970-9019
Fax: +972-3-970-9445
dan.angel@veraznetworks.com
Revision History
Date Revision Author(s) Notes

April 22, 2007 A00 Dan Angel Initial Version
May 1, 2007 A01 Dan Angel New PN
July 31, 2007 A02 Dan Angel PN changed
Sep 19, 2007 A03 Dan Angel PN update
Sep 30, 2007 A04 Dan Angel PN update
Oct 18, 2007 A05 Anat Laichter Certification adaptation
Oct 23, 2007 A06 Anat Laichter Adding Certification Level at the certification cell
© Veraz Networks Inc. Proprietary Page 2 of 26

Table of Contents
1. Training Delivery .................................................................................................... 4

2. ControlSwitch 5.x O&M Training .......................................................................... 6
3. I-Gate 4000 O&M Training ..................................................................................... 7
4. I-Gate 4000 PRO O&M Training............................................................................. 8
5. I-Gate 4000 EDGE O&M Training ......................................................................... 9
6. Combined I-Gate 4000 / PRO & I-Gate 4000 EDGE O&M Training.................... 10
7. Veraz Border Gateway & Border Gate Controller Solution Training ............... 11
8. EDGE Services Platform - ControlSwitch 6.X (IMS) O&M Training.................. 12
9. ControlSwitch 5.7.x M3UA Integration Training Outline................................... 13
10. DTX-600 O&M Training..................................................................................... 14
11. DTX-360 O&M Training..................................................................................... 15
12. DTX-240 O&M Training..................................................................................... 16
13. ControlSwitch 5.x (Class 4) Advanced Training ............................................ 18
14. I-Gate 4000 Advanced Training ...................................................................... 19
15. I-Gate 4000 PRO Advanced Training ............................................................. 20
16. ControlSwitch’ PL/SQL & Routing provisioning training.............................. 21
17. ControlSwitch Rel. 5.x virtual learning ........................................................... 23
18. ControlSwitch Rel. 6.x virtual learning ........................................................... 24
19. I-Gate 4000 series virtual learning .................................................................. 25
20. DTX-600 virtual learning .................................................................................. 26

1. Training Delivery
Training at Veraz’ Training Centers
Veraz operates Training Centers in the USA, France and Israel for the ControlSwitch,
I-Gate 4000 series and DTX (DCME) Family of products. These Training Centers are
equipped with the latest Veraz products and state-of-the-art test equipment. Our
Training Centers provide comprehensive product and industry training courses, which
combine theory and practice. All courses are available at the training centers. The
advanced level courses are all conducted at the Veraz Training Centers with few
exceptions.
On-Site Training
Veraz provides training courses on a customer’s site upon request where the site meets
training course requirements. Most all of the basic level courses can be performed on-
site. These training courses are designed to enable all trainees to operate and maintain
the ControlSwitch and I-Gate 4000 series equipment.
Notes:
1. Veraz strongly recommends that the total capacity of attendees during a training
event not exceed 10 participants with the optimum number of participants being
8. This will ensure efficient training and guarantee that all attendees receive the
appropriate level of attention from the instructor.
2. When training is to be conducted at customer premises, access to the relevant
equipment is required. We can provide remote access to Veraz training
equipment under prearranged conditions but, this is not preferred.
eLearning
Veraz has adopted eLearning as one of the key channels for generating, sharing, and
retaining knowledge. Veraz provides a comprehensive set of courses within our
eLearning course offering. These courses are available via an Internet access where
the learner can progress at the individual’s own pace. These courses contain periodic
assessments for the learner to realize their progress through the course. The virtual
training portal is operated by Veraz in compliance with the industry standards of AICC
and SCORM.

Veraz Operation & Maintenance Courses
Level 1 Certification
The basic courses will provide hands-on training in the operation of the Veraz systems.
Students will leave the class with the knowledge required to set basic functions of the
products, and perform basic troubleshooting. In addition to product knowledge, the
Veraz certification program will provide the participants with the basic knowledge
required to participate in the course. This pre-assigned knowledge (such as basic
routing, protocol training etc.) will be provided via eLearning programs and exams.
Certification Exam:
An exam will be a part of each course. For participants that pass the exam, a certificate
will be handed out by the end of the scheduled class period. Those who do not pass the
exam, will be given a second chance: they will be able to access an online exam within a
week. A certificate will be sent to them upon passing the exam.
Veraz strongly recommends that the total capacity of attendees during a training event not exceed
10 participants, with the optimum number of participants being 8. This will ensure efficient training
and guarantee that all attendees receive the appropriate level of attention from the instructor.
When training is to be conducted on customer premises, access to the relevant equipment is
required. We can provide remote access to Veraz training equipment under prearranged
conditions, but this is not preferred.

Veraz Training Center Æ P/N: TR500/0001
Customer Premises Æ P/N: TR500/0030
2. ControlSwitch 5.x O&M Training

[O&M = Basics, Operation and Maintenance]
Description: The “ControlSwitch 5.x O&M Training” provides participants with an in-depth
understanding of the architecture and functionality of the integrated system,
providing the necessary knowledge and skills to perform essential system
administration and provisioning. In addition, this course explains routing and digit
rules features of the ControlSwitch.
This training course combines theory and hands-on practice.
Target Audience: Network, operations and maintenance engineering personnel
Course Duration: 40 hours (5 days)
Prerequisites: Familiarity with IP Networking, TDM basics, Telephony and VoIP principles. Basic
understanding of SS#7, ISDN, MGCP, H.323 and SIP.
Course Objectives: Upon successful completion of this course participants will be able to:
Understand the basic operation of the ControlSwitch platforms
(technology, architecture, hardware & management)
Understand administrating tools of the ControlSwitch
Perform a full provisioning of the ControlSwitch
Perform basic routing configuration of the ControlSwitch
Course Topics: Introduction to ControlSwitch Protocols

Functional modules, interfaces, typical applications
Basic administration procedures
Network elements description, creation and provisioning
Signaling Gateway concept & configuration procedure
Routing, Rerouting & digit rules handling
Fault & diagnostics, monitoring, alarm management
Maintenance & operation
Call flow, message flow
System’s alarms, handling alarms
System’s reports
Billing records and mediation
Network redundancy between ControlSwitch Elements
High Availability – Active / Stand-By Components
Fail-over / Fail-back capabilities
Basic troubleshooting and preventive maintenance
Certification Participant will be granted certification to perform provisioning, basic routing

configuration, basic operation and maintenance needed for routine operation of
the ControlSwitch.
Certification Level 1
No. Of Participants: Up to ten
(Recommended) (Maximum of 8 recommended)
Training Manual: Each participant will receive a comprehensive training manual that will include in-
depth theoretical material, exercises and product documentation.
Training Location: Veraz Training Center or at Customer premises

3. I-Gate 4000 O&M Training

Description: The “I-Gate 4000 O&M Training” provides students with an in-
depth understanding of the architecture and functional capabilities
of the I-Gate 4000 system. Participants are also introduced to
routine and emergency maintenance operation.
The training course combines theory and hands-on practice
Prerequisites: Basic understanding of:

TCP/IP & Data Communications, Telecom and VoIP protocol:
SS#7, ISDN, MGCP, Telnet, FTP.
Course Objectives: Upon successful completion of this course the student will be able
to:
Understand the basic operation of the I-Gate 4000 system
(technology, architecture, and hardware and management
platform).
Configure and maintain the I-Gate 4000.
Course Topics: Safety procedures

System Characteristics
System Technologies
Architecture, Modules and signal flow
Management Platform (xMS)
o Administration and Maintenance
o Configuration Procedures
o Network Management
o Security
Handling I-Gate 4000 Alarms
Monitoring I-Gate 4000 Reports & Statistics
Active vs. Stand-By Modules Handling
IP over TDM capabilities
Basic handling of remote diagnostics tolls
Guided Hands-on practice
Switched Mode configuration
Summary exercises
Certification Participant will be granted certification to perform Configuration,

operation and maintenance of the I-Gate 4000 system.
No. Of Participants: Up to eight
(Recommended)
Training Manual: Each participant will receive a comprehensive training manual that
will include in- depth theoretical material, exercises and full product
documentation.
Training Location: Customer premises or at Veraz Training Center

4. I-Gate 4000 PRO O&M Training

Description: The “I-Gate 4000 PRO O&M Training” provides students with an
in-depth understanding of the architecture and functional
capabilities of the I-Gate 4000 PRO system. Participants are also
introduced to routine and emergency maintenance operation.

to:
Understand the basic operation of the I-Gate 4000 PRO
system (technology, architecture, hardware and
management platform).
Configure and maintain the I-Gate 4000 PRO.
Course Topics: Safety procedures

System Technologies
System software and hardware
o Security
Handling I-Gate 4000 PRO Alarms
Monitoring I-Gate 4000 PRO Reports & Statistics
Basic handling of remote diagnostics tools
Bandwidth calculation
Backup and restoring
Summary exercises
Certification Participant will be granted certification to perform Configuration,

operation and maintenance of I-Gate 4000 PRO systems.
(Recommended)
documentation.

5. I-Gate 4000 EDGE O&M Training

Description: The “I-Gate 4000 EDGE O&M Training” provides students with an
in-depth understanding of the architecture and functional
capabilities of the Edge. Participants are also introduced to routine
and emergency maintenance operation.

to:
Understand the basic operation of I-Gate 4000 EDGE
system (technology, architecture, hardware and
management platform).
Install, Configure and maintain the I-Gate 4000 EDGE.
Course Topics: Installation and safety procedures

System Technologies
System software and hardware
o Security
Handling I-Gate 4000 EDGE Alarms
Monitoring Edge Reports & Statistics
Basic handling of remote diagnostics tools
Bandwidth calculation
Backup and restoring
Summary exercises
Certification Participant will be granted certification to perform installation,

configuration, operation and maintenance of I-Gate 4000 EDGE
systems.
(Recommended)
Training Manual: Each participant will full training manual

6. Combined I-Gate 4000 / PRO & I-Gate 4000 EDGE O&M Training
Description: The “Combined I-Gate 4000 / PRO & Edge O&M Training”
provides students with an in-depth understanding of the
architecture and functional capabilities of the I-Gate 4000 / PRO &
Edge systems. Participants are also introduced to routine and
emergency maintenance operation.

to:
Understand the basic operation of the I-Gate 4000 / PRO
& Edge systems (technology, architecture, and hardware
and management platform).
Install, configure and maintain the I-Gate 4000 / PRO &
Edge.
Course Topics: Installation and safety procedures

System Technologies
o Security
Handling I-Gate 4000 / PRO & Edge alarms
Monitoring I-Gate 4000 / PRO & Edge Reports & Statistics
Basic handling of remote diagnostics tolls
Summary exercises

configuration, operation and maintenance of the I-Gate 4000 / PRO
& Edge systems.
(Recommended)
documentation (I-Gate 4000 / PRO & Edge).

7. Veraz Border Gateway & Border Gate Controller Solution Training

Description: The “Veraz Border Gateway & Border Gate Controller Solution
Training” provides students with an in-depth understanding of the
architecture and functional capabilities of the Veraz Border
Gateway & Border Gateway Controller systems. Participants are
also introduced to routine and emergency maintenance operation.

SS#7, ISDN, MGCP, H.248 – Megaco, SIP, H.323
Participation in Veraz training courses:
I-Gate 4000 PRO O&M training
ControlSwitch 5.X O&M training
to:
Understand the basic operation of the Veraz Border
Gateway & Border Gateway Controller architecture
Install, configure and maintain the Veraz Border Gateway
& Border Gateway Controller
Course Topics: Motivation to Use Border Gateway

Border Gateway – General Overview
Peering Topology and BG solution
Security - dynamic Pin Holing.
RTP/T.38/RTCP handling.
Media packets handling.
Basic Call Flow
Security - NAT Traversal - Signaling
NAT traversal of media packets
Bandwidth Limitation.
QoS.
Resource Management.
IP Header, ICMP and ARP handling:
Border Gateway Capacity and Performance
IGBG / EDGE-BG Card Configuration in xMS and EMS
Debugging (Status, Statistics, Monitor Commands, Traffic
Monitor, Call Tracing)

configuration, operation and maintenance of the Veraz Border
Gateway & Border Gateway Controller systems.
(Recommended)
documentation.

Veraz Training Center Æ P/N: TR 500/0007
8. EDGE Services Platform - ControlSwitch 6.X (IMS) O&M Training

Description: The “Veraz Edge Services Platform (ControlSwitch 6.X) O&M

Training” - provides participants with an in-depth understanding of
the architecture and functionality of a combined Veraz Transit
Switch and its Edge Services Switch, provides a seamless
interworking of IMS system. Course providing the necessary
knowledge and skills to perform essential system administration,
provisioning. The course combines theory and hands-on practice
Prerequisites: Familiarity with IP Networking, TDM basics, telephony basic

services and IP telephony principles. Basic understanding of SS#7,
ISDN-PRI, MGCP, H.323 and SIP as well as telephony basic billing
telephony and IP networking security
Course Objectives: Upon successful completion of this course the student will be able:
• Understanding the combined functionality of the Transit Switch and
the Edge Services Switch.
• Performing provisioning within the operation environment.
• Performing monitoring and system’s performance
Course Topics: IMS Intro

o IMS Overview; SIP Overview; IMS Architecture and Call Flows
EMS
o System Elements Description + Provisioning; IPMP Overview
SMS
o SM Overview; SM Provisioning
Device Management
o DMS Overview; SJPhone Configuration
EMS Services
o IMS Routing Service, Class 4 Routing / Re-Route Service;
o Location Service; Announcements Service; Billing (EC-CDR)
EDGE Services
o Edge Services Overview
C4 ÅÆ IMS
o C4-IMS Integration
Performance
o IMS Reports; Class 4 Reports
Fault Management
o Fault Management (Alarms, Status); Diagnostics - Call Tracer
o CDR Viewer;
Certification Participant will be granted certification to perform provisioning,

basic routing configuration, basic operation and maintenance
needed for routine operation of the ControlSwitch Rel. 6.X.
(Recommended)
Training Manual: Each participant will receive a comprehensive training manual

9. ControlSwitch 5.7.x M3UA Integration Training Outline

Description: The “M3UA Integration training” course provides participants with an in-depth
understanding of the architecture and functionality of SIGTRAN’s M3UA signaling
protocol with respects to the ControlSwitch system.
In addition, this course explains the I-Gate Edge module with respects to the
M3UA functionality added to it.
Prerequisites: • Familiarity with IP Networking, TDM basics, Telephony and VoIP principles.
• Good knowledge of SS#7, ISDN, MGCP, H.323 and SIP protocols
• Basic Control Switch O & M course
Course Objectives: Upon successful completion of this course participants will be able to:
Understand how M3UA signaling is integrated and used in the
ControlSwitch environment
Perform a full provisioning of the M3UA elements in the ControlSwitch
Perform a full provisioning of the M3UA elements in the I-Gate Edge
Course Topics: Intro to ControlSwitch Protocols

M3UA Terminology
M3UA Application: Fan-out
Network Indicator Based Routing
Overlapping Point Codes
Seamless Switch Migration
M3UA Deployment
Geographic Redundancy
ASP Configuration (ControlSwitch)
SGP Configuration (I-Gate Edge)
M3UA Call Flows
Certification Participant will be granted certification for M3UA integration with the ControlSwitch
(Recommended)
Training Manual: Each participant will receive a comprehensive training manual that will include in-
depth theoretical material, exercises and full product documentation.

10. DTX-600 O&M Training

Description: The “DTX-600 O&M Training” course provides students with an in-
depth understanding of the architecture and functional capabilities
of the DTX-600. Participants are also introduced to basic
troubleshooting and alarm handling issues using system reports
and visual indicators.
Target Audience: Installation and commissioning engineers,

O&M engineers and network operators.
Prerequisites: Thorough understanding of PCM theory

to:
Understand the basic operation of the DTX-600 hardware
and software components
Configure and support the DTX-600
Use the system reports to diagnose terminal faults and
analyze traffic data.
Course Topics: System design and technologies

SPRINGS model maximum bearer utilization
End-to-End compression (EtEC)
Methods of compression (DSI, CS-ACELP, VBR). Fax and
VBD
Fax demodulation / remodulation
Native data handling
System synchronization
Dynamic load control
Cabinet and shelf layout
Echo cancellation

Cluster Operation Alarm Handling
Hands-on practice
XMS System Management
Troubleshooting


Description: The “DTX-360 O&M Training” provides students with an in-depth

understanding of the architecture and functional capabilities of the
DTX-360. Participants are also introduced to basic troubleshooting
and alarm handling issues using system reports and visual
indicators.


to:
Course Topics: Basic terms and design

Network Topology
Bearer structure
Methods of compression (DSI, ADPCM, LD-CELP, VBR)
Fax demodulation / remodulation
Dynamic Load Control (DLC)
Q.50 protocol
Alarm handling
Cluster and redundancy operation
Operator station (OPS) features
Reports and traffic analysis
Configuration optimization
Hands-on practice
Troubleshooting
No. Of Participants Up to eight

(Recommended)


Description: The “DTX-240 O&M Training” provides students with an in-depth

understanding of the architecture and functional capabilities of the
DTX-240. Participants are also introduced to basic troubleshooting
and alarm handling issues using system reports and visual
indicators.


to:
Course Topics: Basic terms and design

Methods of compression ( DSI, ADPCM, VBR)
Control channels (DCC & VCC)
Fax demodulation / re-modulation
Dynamic Load Control (DLC)
Q.50 protocol
System signal flow
Alarm handling
Cluster and redundancy operation
Operator station (OPS) features
Reports and traffic analysis
Configuration optimization
Hands-on practice
Troubleshooting

Veraz Advanced Courses
Level 2 Certification
The Advanced courses will provide hands-on training in the operation of the Veraz
systems allowing the students to become administrators of the equipment. Students will
leave the class with the knowledge of how to set functions by using the Administration
tools, how to route the calls, how to detect problems with the system, and how to
troubleshoot basic issues that arise. In addition to product knowledge, the Veraz
certification program will provide the participants with the basic knowledge required to
participate in the course. This pre-assigned knowledge will be provided via eLearning
programs and exams.
Advanced Level Certification Exam:

An exam will be a part of each course. For participants that pass the exam, a certificate
will be handed out by the end of the scheduled class period. Those who do not pass the
exam, will be given a second chance: they will be able to access an online exam within a
week. A certificate will be sent to them upon

13. ControlSwitch 5.x (Class 4) Advanced Training

Description: The “Advanced Certification course” provides participants with in-
depth necessary knowledge and skills to perform advanced
routing, maintenance, debugging and monitoring of the Veraz
ControlSwitch. The attendees will gain knowledge on how to
monitor, in depth debug and prevent problems that may arise
during daily operation of the system.
This training course combines theory and a great deal of hands-on
experience based on Veraz expert’s best practice.
Target Audience: NOC experts, Installation and commissioning engineers, O&M

engineers and network operators with at least 6 Month experience
with the ControlSwitch system who need to carry out advanced
system maintenance / troubleshooting.
Prerequisites: successful completion of “ControlSwitch O&M Training”

Recommended 6 months of active work for ControlSwitch
including provisioning and maintenance of the
ControlSwitch platform.
In-depth knowledge in SS7/PRI Signaling network and IP
based protocols (MGCP, H.3232, SIP),
Working knowledge of Telnet and UNIX commands
Course Objectives: Upon successful completion of this course the student will be able to:
Perform advanced monitoring and analyzing alarms
Perform high level maintenance functions
Perform debugging of typical problems
Perform high-level reporting and routing in the system
Course Topics: Alarms & System Logs

o Alarms overview
o Alarms analysis
Maintenance
o Backup procedure: Daily & Periodically
o Backup procedure: SG
o Network Maintenance
o Routine maintenance activities
o Digit Analysis Maintenance
o Maintenance: CDR, EC
Troubleshooting
o Trouble shooting intro
o Basic troubleshooting
o Debugging Tools
o Troubleshooting – selected scenarios
Advanced Routing
Advanced Reports
o Reporting tool
o Reporting tool – QoS
Certification Participant will be granted certification to perform advanced
maintenance functions to the ControlSwitch including, advanced
reports, routing, troubleshooting, debugging and troubleshooting
No. Of Participants: Maximum of 8 Attendees
Training Manual: Each participant will receive comprehensive training and product
documentation
Training Location: At Veraz Training Center only

14. I-Gate 4000 Advanced Training

Description: The “I-Gate 4000 Advanced Training" provides participants with
in-depth knowledge of configuration, monitoring and debugging of
the I-Gate 4000 system. Participants are also introduced to routine
and emergency maintenance operation.
Target Audience: NOC experts, Installation and commissioning engineers, O&M

engineers and network operators who need to carry out advanced
system maintenance / troubleshooting.
Prerequisites: Successful completion of “I-Gate 4000 - Part 1” training.

Experience with product maintenance and monitoring
Familiarity with TCP/IP & IP Networking, MGCP, Telnet
commands
to:
Configure the I-Gate 4000 to all type of network topologies.
Maintain and troubleshoot product within its operation
environment.
Perform advanced monitoring and system’s performance
Course Topics: Advanced xMS topics

o Enhanced configuration
o Scheduled planning
o Reports analysis
Product Software Architecture
o Embedded S/W
System access
o HTTP (View, Change)
o FTP and Flash architecture
o Telnet
Advanced Fault Logs collection and analyzing
TIPS & Tricks
Certification Participant will be granted certification to perform advanced

maintenance operations to the I-Gate 4000 system and to configure
the system to various types of network topologies.
No. Of Participants: 4-5
(Recommended)
Training Manual: Each participant will receive comprehensive product documentation
and specific Field Engineer documentation kit

15. I-Gate 4000 PRO Advanced Training

Description: The “I-Gate 4000 PRO Advanced Training” course provides participants
with in-depth knowledge of configuration, monitoring and debugging of the I-
Gate 4000 PRO systems. Participants are also introduced to routine and
emergency maintenance operation.
Target Audience: NOC experts, Installation and commissioning engineers, O&M engineers
and network operators who need to carry out advanced system
maintenance / troubleshooting.
Prerequisites: Successful completion of “I-Gate 4000 PRO - Part 1” training.

Experience with product maintenance and monitoring
Familiarity with TCP/IP & IP Networking, MGCP, Telnet commands
Course Objectives: Configure the I-Gate 4000 PRO to all type of network topologies.
Maintain and troubleshoot product within its operation environment.
Perform advanced monitoring and system’s performance
Course Topics: Advanced xMS topics

o Enhanced configuration
o Scheduled planning
o Reports analysis
Product Software Architecture
o Embedded S/W
System access
o HTTP (View, Change)
o FTP and Flash architecture
o Telnet
Advanced Fault Logs collection and analyzing
TIPS & Tricks
Advanced troubleshooting
Certification Participant will be granted certification to perform advanced maintenance

operations to the I-Gate 4000 PRO system and to configure the system to
various types of network topologies.
(Recommended)
Training Manual: Each participant will receive comprehensive product documentation and
specific Field Engineer documentation kit

16. ControlSwitch’ PL/SQL & Routing provisioning training
Description: The “ControlSwitch’ PL/SQL & Routing provisioning Training” course

provides participants with in-depth knowledge of configuration, monitoring
and debugging of the ControlSwitch’ PL/SQL & Routing API
Target Audience: Application developer’s and software engineers who need advanced
knowledge on how to build PL/SQL objects for the Veraz ControlSwitch
environment.
Prerequisites: Familiarity with TCP/IP & IP Networking, Telnet commands
Course Objectives: Deep understanding of the ControlSwitch’ PL/SQL & Routing

mechanism environment
Configure and troubleshoot the Veraz PL/SQL APIs
Create all the Veraz’ routing API’s
Course Topics: Routing configuration hands-on practicing

o System architecture.& Block diagram
o Hardware/Software Platform
Typical call flow scenarios
o (SS7-MGCP-SS7
o PRI-MGCP-PRI, SS7-MGCP-PRI)
o SIP-SIP / SIP-SS7
ControlSwitch routing
o Routing Concept
o Routing Plan
o Re-routing
o Digit Rules & Digit manipulation
o Route List
o Directories
Veraz PL/SQL APIs Introduction
o Defining multiple Routing Plans
o Defining various conditions, Treatment
Routing Plans and Policies (PL/SQL)
Advanced features
o Defining directories / phone-range
o Defining Route-lists, Defining Egress routes
Routing Bulk-loading demo
Certification Participant will be granted certification to perform Veraz’ ControlSwitch

PL/SQL & Routing API configuration and troubleshooting.
(Recommended)
Training Manual: Each participant will receive comprehensive product documentation and
specific Field Engineer documentation kit

eLearning Program
Veraz has adopted eLearning as one of the key channels for generating, sharing, and retaining
knowledge. Veraz provides a comprehensive set of courses within our eLearning course offering.
These courses are available via an Internet access where the learner can progress at the
individual’s own pace. These courses contain periodic assessments for the learner to realize their
progress through the course. The virtual training portal is operated by Veraz in compliance with
the industry standards of AICC and SCORM.

P/N: TR500/0060
17. ControlSwitch Rel. 5.x virtual learning

Description: The “ControlSwitch Rel. 5.x virtual learning” module offers
participants an alternative learning method on the architecture and
functionality of the ControlSwitch 5.x platform. This learning path
includes a series of learning objects and combines animations and
simulations. A self-assessment at the end of the learning path will
enable the learner to evaluate his or her achievements.
Course Duration: 4-6 hours

SS#7, ISDN, MGCP, H.323, SIP, Telnet and FTP protocols.
Course Objectives: Upon successful completion of this course participants will be able
to:
Understand the basic operation of the ControlSwitch (technology,
architecture, hardware & management)
Set up and operation of an integrated configuration of the
ControlSwitch & I-Gate 4000 PRO platforms.
Understand administrating tools of both systems
Course Topics: ControlSwitch Rel. 5.x Overview

o EMS
o CDR
o Event Collector
o Call Control Element
o Signaling Gateway
o Policy Element
o Service Execution Element
o Trunk Group provisioning
o Signaling Gateway provisioning
o Media Gateway provisioning
o Achievement Test
ControlSwitch Network Elements
Provisioning procedures
Routing architecture & digit analysis
Call flow scenarios
ControlSwitch Rel. 5.x – Major Elements Configuration –
simulation.
o 5.5.x - Major Element Configuration – Intro
o Signaling Gateway
o Media Gateway
o Trunk Group
o Routing Plan
ControlSwitch Rel. 5.x – Digit Analysis simulation
ControlSwitch Rel. 5.x – Advanced Routing: Bulk Loading

P/N: TR500/0061
18. ControlSwitch Rel. 6.x virtual learning

Description: The “ControlSwitch Rel. 6.x virtual learning” module offers
participants with an alternative learning method on the architecture
and functionality of the ControlSwitch 6.x platform. This learning
path includes a series of learning objects and combines animations
and also simulations. A self assessment at the end of the learning
path will enable the learner to evaluate his or her achievements.

to:
Understand the basic operation of the ControlSwitch (technology,
Course Topics: Subscriber Manager Overview

Provision Resources
Provision Users
Create Authorized Service Pack
Assign Sites
Assign
Create Authorized Service Pack & Resources

P/N: TR500/0062
19. I-Gate 4000 series virtual learning

Description: The “I-Gate 4000 series virtual learning” module offers
participants with an alternative learning method on the architecture
and functionality of the I-Gate 4000 series. This learning path
includes a series of learning objects and combines animations and
also simulations. A self assessment at the end of the learning path
will enable the learner to evaluate his or her achievements.

to:
Understand the basic operation of the I-Gate 4000 series
(technology, architecture, hardware & management)
Course Topics: I-Gate 4000 Learning Track

o I-Gate 4000 Introduction
o I-Gate 4000 Technologies
o I-Gate 4000 Architecture
o I-Gate 4000 Modules
o I-Gate 4000 BW Calculation
o I-Gate 4000 Alarms and Reports
o I-Gate 4000 Management Platform (xMS)
I-Gate 4000 PRO Learning Track
o I-Gate 4000 PRO Introduction
o I-Gate 4000 Pro Technologies
o I-Gate 4000 Pro Architecture
o I-Gate 4000 Pro Modules
o I-Gate 4000 Pro BW Calculation
o I-Gate 4000 Pro Alarms and Reports
o I-Gate 4000 Pro Management Platform (xMS)
I-Gate 4000 EDGE Learning Track
o I-Gate 4000 Edge Introduction
o I-Gate 4000 Edge Technologies
o I-Gate 4000 Edge Architecture
o I-Gate 4000 Edge Modules
o I-Gate 4000 Edge BW Calculation
o I-Gate 4000 Edge Alarms and Reports
o I-Gate 4000 Edge Management Platform (xMS)
I-Gate 4000 Edge Self Installation Tutorial

P/N: TR500/0063
20. DTX-600 virtual learning

Description: The “DTX-600 virtual learning” module offers participants with an
alternative learning method on the architecture and functionality of
the DTX-600 system. This learning path includes a series of
learning objects and combines animations and also simulations. A
self assessment at the end of the learning path will enable the
learner to evaluate his or her achievements.

TDM, Telecom and telephony standard.
to:
Understand the basic operation of the DTX-600 (technology,
Set up and operation and configuration of the DTX-600.
Course Topics: DTX-600 Learning Track

o DTX-600 Track #1: Introduction, Basics
and typical solutions
o DTX-600 Track #2: Traffic Processing
Traffic Handling & Methods of Compression
Diagram & DSI Handling
CS-ACELP Support
FAX Handling
VBD & Native Data Handling
o DTX-600 Track #3: System Control
Spring Technology
Bearer structure / EtEC
Signaling Handling
System Synchronization
ho Canceller
System Control Interfaces
o DTX-600 Track #4: Physical Modules & Alarms
Signal Flow and Physical Description
Cluster
System Maintenance
Alarms
o DTX-600 Track #5: xMS Management System
Management System-xMS
Physical Modules Assignments
Sync and Cliques Definitions
xMS Initial Network Configuration
xMS Voice DS0 Assignments
xMS Voice Parameter Setting xMS Voice
Parameter Setting
o DTX-600 Track #6: Self Evaluation

Veraz Course Catalog

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Veraz Course Catalog

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Veraz Training Courses Catalog

Drawing No: 480206-0500-010-37

Date Revision Author(s) Notes

© Veraz Networks Inc. Proprietary Page 2 of 26

1. Training Delivery .................................................................................................... 4

© Veraz Networks Inc. Proprietary Page 3 of 26

© Veraz Networks Inc. Proprietary Page 4 of 26

Veraz Operation & Maintenance Courses

© Veraz Networks Inc. Proprietary Page 5 of 26

Training and Knowledge Services

2. ControlSwitch 5.x O&M Training

Target Audience: Network, operations and maintenance engineering personnel

Course Duration: 40 hours (5 days)

Course Topics:  Introduction to ControlSwitch Protocols

Certification Participant will be granted certification to perform provisioning, basic routing

Training Location: Veraz Training Center or at Customer premises

© Veraz Networks Inc. Proprietary Page 6 of 26

Training and Knowledge Services

3. I-Gate 4000 O&M Training

Target Audience: Network, operations and maintenance engineering personnel

Course Duration: 32 hours (4 days)

Prerequisites: Basic understanding of:

Course Topics:  Safety procedures

Certification Participant will be granted certification to perform Configuration,

Training Location: Customer premises or at Veraz Training Center

© Veraz Networks Inc. Proprietary Page 7 of 26

Training and Knowledge Services

4. I-Gate 4000 PRO O&M Training

Target Audience: Network, operations and maintenance engineering personnel

Course Duration: 32 hours (4 days)

Prerequisites: Basic understanding of:

Course Topics:  Safety procedures

Certification Participant will be granted certification to perform Configuration,

Training Location: Customer premises or at Veraz Training Center

© Veraz Networks Inc. Proprietary Page 8 of 26

Training and Knowledge Services

5. I-Gate 4000 EDGE O&M Training

Target Audience: Network, operations and maintenance engineering personnel

Course Duration: 24 hours (3 days)

Prerequisites: Basic understanding of:

Course Topics:  Installation and safety procedures

Certification Participant will be granted certification to perform installation,

Training Location: Customer premises or at Veraz Training Center

© Veraz Networks Inc. Proprietary Page 9 of 26

Training and Knowledge Services

Target Audience: Network, operations and maintenance engineering personnel

Course Duration: 40 hours (5 days)

Prerequisites: Basic understanding of:

Course Topics:  Installation and safety procedures

Certification Participant will be granted certification to perform installation,

Training Location: Customer premises or at Veraz Training Center

© Veraz Networks Inc. Proprietary Page 10 of 26

Training and Knowledge Services

7. Veraz Border Gateway & Border Gate Controller Solution Training

Target Audience: Network, operations and maintenance engineering personnel

Course Duration: 16 hours (2 days)

Prerequisites: Basic understanding of:

Course Topics:  Motivation to Use Border Gateway

Certification Participant will be granted certification to perform installation,

Training Location: Customer premises or at Veraz Training Center

© Veraz Networks Inc. Proprietary Page 11 of 26

Training and Knowledge Services

8. EDGE Services Platform - ControlSwitch 6.X (IMS) O&M Training

Course Topics: Introduction to ControlSwitch Protocols

Course Topics: Safety procedures

Course Topics: Safety procedures

Course Topics: Installation and safety procedures

Course Topics: Installation and safety procedures

Course Topics: Motivation to Use Border Gateway

Course Topics: IMS Intro

Course Topics: Intro to ControlSwitch Protocols

Course Topics: System design and technologies

Course Topics: Basic terms and design

Course Topics: Basic terms and design

Prerequisites: successful completion of “ControlSwitch O&M Training”

Course Topics: Alarms & System Logs

Prerequisites: Successful completion of “I-Gate 4000 - Part 1” training.

Course Topics: Advanced xMS topics

Prerequisites: Successful completion of “I-Gate 4000 PRO - Part 1” training.

Course Topics: Advanced xMS topics