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Reinvention and Wipro go hand-in-hand as far as technology and process advancement is concerned. Wipro is a
global IT services company that provides Consulting, Business Process Outsourcing, Business Technology Services,
Enterprise Application Services, Infrastructure Management, Testing, Product Engineering, Engineering Design and
Product Support. Our services are spread across a range of strategic domains.

We are the first CMMi Level 5 certified software services company and the first outside USA to receive theIEEE
Software Process Award. However, when Wipro was formed as a vegetable oil refining company in 1947 the
dramatic change in the company¶s industry dynamics could only have been predicted considering the fact that it was
always reinventing itself.

Now, after three decades in the IT industry, backed with unmatched technical expertise and insights, we have
maintained the highest levels of compliance and quality that go with the changing times and technologies. Our
knowledge investments are backed by years of R&D and have led to the creation of labs and µCenters of Excellence¶
that have produced innovative solutions.

Spirit of Wipro

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Aerospace Insurance
Automotive Manufacturing
Banking Media
Business & Consumer Services Medical Devices
Communication Service Providers Mobile Devices
Computer Peripherals Pharmaceutical & Life Sciences
Computer Software Public Infrastructure
Computing Retail
Consumer Electronics Securities & Capital Markets
Consumer Packaged Goods Semiconductors
Energy Storage
Government Telecom
Healthcare Telecom Equipment
High-Tech Transportation
Hospitality & Leisure Utilities

What Wipro Does: transforming your business

Wipro IT Business, a division of Wipro Limited (NYSE:WIT), is amongst the largest global IT services, BPO and
Product Engineering companies. In addition to the IT business, Wipro also has leadership position in niche market
segments of consumer products and lighting solutions. The company has been listed since 1945 and started its
technology business in 1980. Today, Wipro generates USD 6 billion (India GAAP figure 2009-10) of annual
revenues. Its equity shares are listed in India on the Mumbai Stock Exchange and the National Stock Exchange; as
well as on the New York Stock Exchange in the US.

Wipro makes an ideal partner for organizations looking at transformational IT solutions because of its core
capabilities, great human resources, commitment to quality and the global infrastructure to deliver a wide range of
technology and business consulting solutions and services, 24/7. Wipro enables business results by being a
µtransformation catalyst¶. It offers integrated portfolio of services to its clients in the areas of Consulting, System
Integration and Outsourcing for key-industry verticals
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Leadership at Wipro: building trust
With more than 100,000 associates from over 70 nationalities and 72 plus global delivery centers in over 55
countries, Wipro¶s services span financial services, retail, transportation, manufacturing, healthcare services, energy
and utilities, technology, telecom and media.

Wipro¶s unwavering focus has been on business transformation with matchless innovation in service delivery and
business models. More than 800 active clients that include governments, educational institutes, utility services, and
over 150 Global Fortune 500 enterprises have benefited from this approach.
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Innovation at Wipro: delivering enhanced business performance

Wipro is at the forefront of technological and business co-innovation with 136 patents and invention disclosures.
With enhanced business performance at the core of its deliveries due to its strong R&D and Innovation focus, Wipro
gets an enviable 95 percent repeat business.

We make our clients business more efficient through a combination of process transformation, outsourcing,
consulting and technology products and services. As the world¶s first SEI CMM Level 5 Company, Wipro endeavors
to deliver reliability and effectiveness to its customers by maintaining high standards in service offerings through
robust internal processes and people management systems.

One of the world¶s largest third party R&D services provider, Wipro caters to product engineering requirements in
multiple domains. Most of the technology that you come across in daily life - airplanes, automobile navigation
systems, cell phones, computing servers, drug delivery devices, microwaves, printers, refrigerators, set top boxes,
TVs - will find a Wipro component in them. Our service portfolio includes product strategy and architecture,
application and embedded software, electronic and mechanical hardware, system testing, compliance and
certification and product sustenance and support.

Wipro believes that certain core technologies have a significant impact on business competitiveness going forward.
Towards that direction, Wipro¶s Research and Development activity is currently focused on Cloud Computing,
Collaboration, Green Technologies, Mobility Applications, Social Computing, Information Management and Security.

World over, businesses are transforming constantly, in order to get better and better. Wipro provides the right
insight, technology and support to help businesses transform, making business functions simpler, faster and better.
In other words, Wipro transforms businesses that help transform lives.
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Completing the circle of transformation

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A long history celebrates Wipro¶s journey as one of the most trusted global brands. This trust extends to a series of
products, services and solutions that cover diverse businesses - from consumer care to cutting-edge information
technology innovations. Over the years, along with our business, our identity has undergone a transformation,
adapting to the changing global dynamics. Here¶s a snapshot of our journey till date.

Oeginning
Started off in 1945 as a vegetable oil manufacturer in Amalner, the Indian heartland of the state of Maharashtra. The
company was called Western India Products Limited.

Rise
Diversified operations into hydraulics and information technology. Starts making moves in the global market and
Azim Premji selects the name µWipro¶, derived from Western India Products.
Consolidation
In the 1990s Wipro built a reputation across domains for a series of products and services including consumer care
(Wipro Shikakai, Wipro Baby Soft), branded hydraulic cylinders, products (Wipro branded PCs, laptops, peripherals),
and IT (Wipro Technologies and Wipro Infotech), while forging strategic partnerships globally.

In all these endeavors, the Wipro identity has been a powerful motivator in driving transformation in line with the
world¶s needs. A consensus has been built around our brand that is reflected in the definition of our identity.

Ousiness Technology Services Testing Services

Bridge between IT applications and business transformation. Ensure that your ultimate output remains final.

Enterprise Application Services Product Engineering Services

Transform your business with the right process enablers. Define, manage, study and execute ideas that matter.

Infrastructure Management Services Enterprise Technology Integration

Step up the pace in your technology innovation. Adapt to the evolving technology landscape.

Ousiness Process Outsourcing Total Outsourcing

Bring flexibility and cost effectiveness into your business. Achieve maximum value through managed requirements.

Consulting
Think ahead with the right strategic insights.
Business Technology Services

s Technology Servicesc

Oridge between IT applications and business transformation

Business Technology Services helps customers realize high business value by incorporating
information strategy, business collaboration, business integration and managing IT risk, across the
value chain of the enterprise. We are at the forefront of building business and technology solutions and
IPs, applying advanced technology areas including Cloud Computing, Sustainability, Mobility, Social
Computing and Analytics among others.

Our solutions enable organizations to drive critical business outcomes leveraging information
technology.

E.g. A single view of vendors enabled a Fortune 100 manufacturer realize an annualized bottom line
improvement of USD 100m through procurement optimization.

In a multi-country eCommerce platform for a Fortune 100 retailer, we delivered impactful business
outcomes including a 58% YoY increase in first time shoppers, 49% reduction in order processing time,
and a 2.85% increase in order volume.

Testing for deployment readiness

The Testing phase comprises of nearly 30% of the total software development lifecycle and has
emerged as a strategic function. Every defect found early in the software development lifecycle
saves millions of dollars of revenues for the companies. A recent analyst study stated that ³finding
and repairing software defects post-production, costs the average American company upward of
USD 22 million and that 80% of software development dollars go to defect repair.´

Now with software development lifecycles crashing and constant pressure to release products
faster, Testing practices have become all the more critical to ensure application/product release on
time, within budget and with the agreed level of confidence that will provide software quality
assurance.

Wipro dedicated Testing Services business unit has a comprehensive solution portfolio comprising

Business models like Testing as Managed Services (TMS)Πwhich assures measurable
business outcomes through improved quality processes

Investments in Specialized Testing practices comprising of Automation, Performance Testing

& SOA Testing etc. for transforming critical processes

Home grown innovative solutions like Virtualization in Testing, Software as a Service (SaaS),
services on lab-on-hire model and cutting edge Next Generation Testing IPs and frameworks
 Independent Verification and Validation Services with clear focus on entire Testing Life Cycle
Management

Wipro¶s Testing Services focus on deployment readiness for applications/products to ensure the
client has a competitive advantage in the market by delivering Functional Assurance, Better Quality
& Enhanced Performance in addition to recurring higher cost savings on the testing efforts. From
Risk-based Testing to Cloud Testing, IV&V and Business Assurance, Wipro provides Testing
Services that live up to technologies breaking into the new markets.

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"We have an excellent relationship with Wipro and they have truly partnered with us to deliver
quality testing and support services to our business areas. Wipro¶s quality focus has resulted in an
increase in the quality of testing, contributed to the stability of our production systems and
enhanced the focus on quality in the upstream areas of our SDLC as well."
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Enabling business transformation as you evolve

The Enterprise Application industry (EAS) is the cornerstone in every organization¶s IT structure.
The current economic climate with its dynamic changes raise a whole set of challenges for
companies to enable vital business operations - cost reduction and business agility being of utmost
importance. In this era of evolving technology, organizations wish to get rid of technology
constraints by applying standardized business practices and reduce the application lifecycle costs.

Wipro's Enterprise Application Services (EAS) practice proactively assists organizations in their
business transformation initiatives and offers strategic vision which aims at business process
transformation, thus helping reduce TCO, increase ROI and improve productivity. Our enterprise
solution packaged applications include skilled resources and best-in-class technology for business
process transformation.

Our EAS offerings include:

Enterprise Resource Planning: Our strategic Enterprise Resource Planning (ERP) offerings
are driven by our dedicated partnerships with the best ERP service providers, and span
consulting, implementation, upgrades, application management and SOA services.

Supply Chain Management: Wipro is rated the #1 Supply Chain Management (SCM) vendor
among Indian system integrators and along with our huge experience in SCM implementation,
our strategic industry alliances further strengthen our end-to-end SCM consulting and
technical integration services.

Customer Relationship Management: Considered the largest offshore Customer Relationship

Management (CRM) service provider, Wipro has collaborated with leading CRM providers to
offer end-to-end CRM packaged applications.

Application Management Services: Wipro offers unique and innovative application

management services with the focus on delivering customer-centric, scalable and cost-
effective enterprise solutions.
Product Development for the Future
Wipro has a strong consulting practice, domain knowledge and a strong manufacturing ecosystem
(Silicon, PCB, and product assembly) to provide customers the lowest possible total cost of
ownership (TCO) without sacrificing product quality. With dedicated teams for each of the industry
verticals, Wipro has the technical capability and domain knowledge to quickly turn around a product
design from requirements to proof of concept or prototypes.

Wipro has dedicated product development teams for the following industry segments,

Telecom ( equipment makers, device makers, service providers)

Computing (hardware, software, high-performance computing, cloud computing, storage

vendors,gaming and animation)

Embedded (semiconductors, printers and peripherals, mobile devices, consumer

electronics,automotive electronics, medical devices, aerospace, industrial automation, etc.)

Wipro is a key product development partner starting from the concept stage till manufacturing support of
products. This includes,

Product Strategy and Architecture Testing

IP Portfolio Management and Development Manufacturing Support

 Application Software Development Regulatory Compliance and Certification

Hardware Design (VLSI) Technical Publications

Mechanical Design Sustenance

Quality Certifications Certifications for Regulatory Compliance

CMMi version 1.2 Level 5 certification ISO/IEC 17025 : 2005 by NABL

World¶s first for Level 5 CMMi version 1.1 FCC listed

World¶s first for AutomotiveSPICE Level 5 DGAQA certified

ISO 13485 certification for Medical Devices CEMILAC approved

AS 9100 certification for Aerospace

You build. We ensure: Growth, excellence and

transformation

Wipro¶s Infrastructure Management Services cater to the three most crucial principles of global
business: Growth Through Partnership, Service Delivery Excellence and Transformation Focused
Execution.

Partner for Growth: Wipro worldwide footprint helps to grow your business across continents. Our
global delivery model offers 'best-shore' solution by leveraging our offshore, onsite and 'nearshore'
centers, along with our global alliances. Our 'Follow the Sun' principle enables round-the-clock
productivity making 24x7 infrastructure support services a reality. We thus ensure business
continuity where work can be seamlessly transferred to other support centers.

Service Delivery Excellence:The Wipro range of alternate delivery models and its strength in
process and quality excellence ensure Service Quality Assurance. Wipro is the first company in the
world to get ISO 20000 certified. The IT Infrastructure Services business uses the ISO 20000
standard as the base process framework for compliance and all processes are governed by ITIL. A
pioneer in Remote Infrastructure Management, Wipro has been offering this delivery model as early
as 1980.

Our service delivery models are dedicated to ensure the high availability of your IT infrastructure
and applications. From assuring you of the highest infrastructure security to quality processes, we
provide your business a competitive edge in the market.

To meet the varying needs of different organizations, we adopt a flexible approach to service
delivery through onsite, multi-site and offsite engagement models. We offerRemote Monitoring
and Infrastructure Support Services from our Global Command Centers (GCC) andGlobal
Service Management Centers (GSMC) spread across India, Middle East, Malaysia, US, UK and
Eastern Europe.
 Through GCC and GSMC, we deliver our infrastructure management services in the most
consistent, predictable and cost-efficient manner, leveraging on automated tools and ITIL
processes.

Transformation Focused Execution: Transformation is the strategic vehicle of change to People,

Processes and Technology. It helps businesses fulfill customer requirements and plan their future
business needs. Wipro has forayed into several infrastructure transformation ventures helping
clients enhance their business by focusing on transformation. Our approach is development of
existing business µbaseline¶ through consultative analysis and due diligence by defining both the
immediate and the strategic needs.

Seamless system integration and alignment

Complex technologies and changing business environments are among the main challenges faced by organizations
on the path to growth. Taking these elements into account, you need to integrate the latest technology components
that can seamlessly align with your business and drive organizational efficiency.

Understanding the complexities of the IT environment we extend our system integration expertise to ensure that the
technology is in line with your business objectives no matter the size and nature of your organization.

Our system integration services include consultancy, system integration and project management of IT services that
provide:

Application and enterprise systems integration

Business continuity planning

Contact centre infrastructure

Data centers

Disaster recovery services

Enterprise management

Network integration

Platform integration

Retail automation

Security infrastructure

Our certified processes and over 15 years of service experience are reflected in the success we have achieved in
executing projects. We are an ISO 9001:2000 compliant (certificate no.: IRQS/051074). Strategic alliances with
leading technology players further enable us to deliver cost-effective integration services that are steady, scalable,
smart, innovative and result oriented for your business.

Being a pure-play system Integrator, we deliver the best of breed solutions to customers with our vendor agnostic
approach. Over the years, we have been consistently rated the 'Top Network Integrator' by Voice and Data
magazine and this is a clear testimony to our skills in offering system integration services.
Our system integration skills cover the following areas of operation:

Platform Integration

Network Integration and Security

Storage Integration

Security Services

Enterprise Management Services

Physical Security Services

Project Management of IT Services

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Wipro is the first Indian IT Service Provider to be awarded Gold-Level Status in the Microsoft Windows
Embedded Partner Program

Wipro is the world¶s largest independent R&D Services Provider

Wipro is the world's first PCMM Level 5 software company

Wipro is one among the few companies in the world to be assessed at CMMI Level 5 for V1.2 across offshore
and near shore development centers

World's first IT Services Company to use Six Sigma

The pioneers in applying Lean Manufacturing techniques to IT services

Wipro is the world¶s first SEI CMM/CMMI Level 5 IT services company

The first to get the BS15000 certification for its Global Command Center

Functional RFID Enabled Concept Store and Global Data Synchronization Laboratory BS7799 and ISO 9000
certified

Among the top three offshore BPO service providers in the world

Wipro is a strategic partner to five of the top ten most innovative companies in the world*
(*Technology Review Innovation Index 2005)
 Over 50 industry specific µCenters of Excellence'

108,071 employees

One of the most preferred employers for top class talent (Survey by Hewitt Associates, Fortune Magazine, and
The RBL Group, 2007)

72 Development Centers across the globe

No. 2 in Indian Domestic IT Services Provider Market

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Innovation

Ideas that change the world

Change has always been driven by innovation at Wipro. We have sustained this innovative spirit in every endeavor
of ours. Over the years we have raised the bar in delivering solutions that make a difference in the technology
landscape while leading to enhanced value for our customers.

Our innovation is driven by strong Research and Development (R&D) talent who can deliver key solutions. The
Global Command Center that envisions solutions and services for our clients IT infrastructure is a result of this
innovative process.

Our Advisory Board provides a strategic direction to the innovative initiatives at Wipro. The incubation of ideas is
overseen by the Innovation Council who also look into the process and budgetary flow of the project.

Innovation is driven by the various Centers of Excellence (CoEs) that work on projects related to specific domains
like,

Automotive
CRM Mobile

Data Warehouse Multimedia

Portals and Content Management .NET

Security Supply Chain

Storage Web Services

Linux
Awards & Recognition

Wipro is one of the most recognized and respected companies worldwide and has been awarded with innumerable
corporate awards for the various milestones and innovations achieved.

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Wipro featured in Fin Tech rankings on Top 25 Enterprise companies published by the American Banker and
Bank Technology News, and IDC Financial Insights.

Wipro's Identity and Access Management (IDAM) Solution - IDAM-in-a-Rack has won the Global Product
Excellence Award 2010 in the Identity Management Solution Category.

Partner of the Year Award for Systems Integration, Applications and Middleware from Oracle.

Outstanding Partner of the Year Award from Radware .

Leadership Award in the Solution Partners Category by RSA, India.

Indus Towers Customer Award for Excellence in Delivery- Wipro was the only IT partner to receive an award
from Indus.

Bharat Gaurav Award, 2010 for Nagarajan A., VP, Business Operations, Wipro Arabia for excellence in
keeping Indian Flag high in other countries.

Wipro receives Most Outstanding Alliance Partner of the Year Award in Asia-Pacific and Japan from HP.
This is the third time in the last five years that Wipro Technologies has been recognized by HP Software and
Solutions.

Wipro Infotech is the Indian IT Company of the Year 2009. Springboard Research chooses Wipro for
impressive revenue growth, client acquisitions and push towards Green technologies.

Wipro¶s CIGMA wins NASSCOM Award for Process Innovation as CIGMA enables customers to manage IT
outsourcing engagements through business linked KPI¶s rather than traditional IT SLA¶s. CIGMA integrates
cutting edge technology and process elements to deliver stability of the client¶s business platform at a lower
cost.

Wipro receives 2010 Global Impact Award from Metro Atlanta Chamber of Commerce for success in job
creation and positive impact on Atlanta's economy in 2009 .
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Corporate Social Responsibility

Reaching out to create new opportunities

Our commitment has never been limited to the IT initiatives we execute in our daily functions at Wipro. Over the
years, we have developed a clear road to realize our vision of taking our success to other sections of society who
struggle to care for their own basic needs.

Wipro Cares
Realities keep changing in an unpredictable world. In the midst of this there arise crises that need to be
immediately attended to and through Wipro Cares; we strive hard to address them. From community relief and
rehabilitation in times of disasters to education opportunities, health and wellness programs for the needy, we
make sure that our social initiatives touch every level of society that needs our help. Our Wipro Care program is
executed with the help of our employees who are free to volunteer their services and other recognized voluntary
organizations who make sure the goal is never out of focus.
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Wipro Applying Thought in Schools

Education is recognized as a key investment in Wipro, not only within, but also marked and leveraged as a social
initiative. Through the Applying Thought in Schools initiative, we take our tagline seriously enough to build a network
of social organizations committed to education reform. Education quality, research and interventions are clearly
defined that our program explores

Eco Eye

Our commitment to the ecology around us is as strong as our every endeavor. We believe that the future lies in
sustainable solutions that will never interfere with our environment, an integral part of our social initiatives. With
the formation of Eco Eye, we are now a business that incorporates better ecological balance in every project we
execute.





  


 

 
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