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STUDY REPORT
[WINTER PROJECT RESEARCH]
ON
SALES PROMOTION AND MARKETING RESEARCH DEVELOPEMENT
COURSE: PGDM
BATCH: 2010-2012
A
Study Report
ON
SALES PROMOTION AND MARKETING RESEARCH DEVELOPEMENT
Batch: (2010-2012)
INDEX:-
CONTENT: PAGE NO.
1. The title. 4
2. Declaration. 5
3. Acknowledgement. 6
4. Preface. 7
6. Topic Value. 9
7. Executive summary. 10
9. Research Methodology. 12
10. Objectives. 13
15. Findings. 29
17 Annexure: 32
SALES PROMOTION
AND
MARKETING RESEARCH
DECLARATION:
I Anupam Maity here by declare that I have worked on the topic “promotional activities and
marketing research” from Ranbaxy Laboratories Limited (Ranbaxy).
All information in this report is true representation of what I have experienced during the
project.
(Anupam Maity.)
Acknowledgement:
I wish to acknowledge with deep gratitude, the valuable guidance provided by Dr.Sri Sai sir
(director SBIIMS, Pune) who inspired us to take up this project and rendering his precious help.
The successful completion of any project requires guidance and help for a number of people. I
was fortunate to have acted the support and guidance from the faculty specially Sandip Sane
and Smarjit Das sir.
It’s my pleasure to acknowledge the help provided by my teachers under whose guidance I
have accomplish the project work.
I need to owe many thanks to my parents who inspired me and gave their constant support and
encouragement.
In the end I wish to thank all those whose names have not seen mentioned above buy who
have directly or indirectly helped me in various ways in successful carrying out the project.
(Anupam Maity.)
Preface:
Post Graduate Diploma in Management is a course, which combines both theory and its
applications as its contents of study in the field of management. As part and parcel of this
cource, every aspirants has to undergo winter project research in an organization. The purpose
of this project is to expose the student of management sciences to real life situations existing in
the organization and to provide an insight into the various functions, who can visualize things,
what they have been taught in classrooms.Actully, it is the life force of management. It is in
practical research that the effectiveness of management itself is realized.
This report includes the information about the premiere companies in Ranbaxy
Laboratories Limited (Ranbaxy).
Sales promotion:
Sales promotion is the direct inducement which of worse extra value or extra benefit at
customer level and dealer level. Sales promotion is the short term activity.
Attracting customers.
Customers walk in to outlet.
Marketing research:
Marketing research is the systematic, objective and exhaustive search for and
study of the facts relating to any problem in the field of marketing. Marketing research
too plays an equally important role in marketing. Marketing research is the find out the
unknown results.
Objectives:
Brand tracking:
Study of the competitive position and image of a brand.
Topic Value:
In Indian market, marketing is growing very firstly when we compare it with others sectors.
Marketing is one of the difficult task and more physical process human efforts and management
constitute the primary concept in marketing. And regarding sales promotion and marketing
research are essential things in the marketing field. To know the SWOT analysis of the product
and sales promotion is important for the promoting the produce for the sales and survive in the
competitive market.
Marketing research or market awareness of the products is must for survival of the
product in the market.
In order to earn profits and long term survival in the market, it is very important for the
companies to have some promotional activities for growth in the market and find out
improvement in sales.
EXECUTIVE SUMMARY
The project “selling Techniques” is undertaken Ranbaxy Company. The project gives insights
about the company and his products, it’s evolving, it’s present structure, growth in the industry,
and demand of products in general with a special emphasis on customers.
A detailed study of the company profile, its working, growth prospects and product
range is undertaken. Apart from above the profile of its sister units is also studied. The project
includes a survey regarding their position of brand Ranbaxy in the market and in comparison on
their competitors. The analysis is done with the help of questionnaire for the retailers &dealers.
Analysis is done on the basis of data collected from the Ranbaxy Company, in which the
customer enters into with a long-term relationship and wants the best out of it.
Industry in the country is one of the key sectors of the economy. It tells about
the level of development in the nation.
Lessons learned from the topic:-
Through the study done by research for the company, research has found some data
from observation, through questionnaire and learned about the market strength of the
product.
Market awareness
Sales promotion
Handling of sales
Views about the company from customers
Position of company in the market
Targeting customer
Customer perception regarding Ranbaxy and the collaborate companies.
RESEARCH METHODLOGY:-
Research Design:
The research design would be Descriptive research. The research conducted in pune
markets; doctors chambers, medicine shops, delears, customers.
Sample Design:
The sample would be selected on random retailer’s dealer’s basis on auto equipments.
Sampling Area:
Sampling Technique:
Company products.
Products Quality.
Customer satisfaction.
Customer needs.
Consumer behavior.
Company-customer relationship.
COMPANY
PROFILE:
About Company
Vision
Mission
Financials
Strategy
Worldwide operation
An introduction to Ranbaxy in India
About Ranbaxy:-
Company Profile:
In June 2008, Ranbaxy entered into an alliance with one of the largest Japanese innovator
companies, Daiichi Sankyo Company Ltd., to create an innovator and generic
pharmaceutical powerhouse. The combined entity now ranks among the top 20
pharmaceutical companies, globally. The transformational deal will place Ranbaxy in a
higher growth trajectory and it will emerge stronger in terms of its global reach and in its
capabilities in drug development and manufacturing.
Strategy:
Ranbaxy is focused on increasing the momentum in the generics business in its key markets
through organic and inorganic growth routes. Growth is well spread across geographies with
focus on developed and emerging markets. It is the Company’s constant endeavour to
provide a wide basket of generic and innovator products, leveraging the unique Hybrid
Business Model with Daiichi Sankyo. The Company will also increasingly focus in high
growth potential segments like Vaccines and Biogenerics. These new areas will add
significant depth to the existing product pipeline.
Worldwideoperation:-
Global Pharma Companies are experiencing an ever changing landscape ripe with challenges
and opportunities. In this challenging environment Ranbaxy is enhancing its reach
leveraging its competitive advantages to become a top global player.
Ranbaxy’s global footprint extends to 46 countries embracing different locales and cultures
to form a family of 50 nationalities with an intellectual pool of some of the best minds in the
world.
North America
India:
Total No. of Molecules Market formulations based on more than 200 molecules
Ranbaxy + Local tie ups (including Fixed Dose Combinations)
Cephalexin (sporidex),Ciprofloxacin(cifran),Amoxycillin
(Mox), Ofloxacin (Zanocin), Atorvastatin (Storvas),
Ceftriaxone (Oframax), Cefpodoxime (Cepodem), Co-
Lead Molecules amoxyclav (Moxclav), Cilanem (Imipenem+Cilastatin),
Volini (Diclofenac combination), Silverex (Silver
Sulphadizine), Cepodem (Cefpodoxime), Verorab (Rabies
vaccine)
Contact:
Mr. Sanjeev Dani.
2.5
2
Ciprofloxacin and
1.5 combinations; 1.4
Amoxycillin and
combinations; 1.2
1
0.5
0
Simvastatin Co-Amoxyclav Ciprofloxacin Amoxycillin Isotretinoin Ketorolac
and and Tromethamine
combinations combinations
Market Price
700
600
500
400
Bombay Stock Exchange(High)
Low
300
Natioanl Stock Exchange(High)
NSE Low
200
100
0
Nov( Dec( Jan( Feb( Mar( Apr( May June July( Aug( Sep( Oct(
09) 09) 10) 10) 10) 10) (10) (10) 10) 10) 10) 10)
SWOT ANALYSIS:-
Ranbaxy Laboratories Limited (Ranbaxy), India's largest pharmaceutical company, is an
integrated, research based, international pharmaceutical company, producing a wide range
of quality, affordable generic medicines, trusted by healthcare professionals and patients
across geographies. Ranbaxy today has a presence in 23 of the top 25 pharmaceutical
markets of the world. The Company has a global footprint in 46 countries, world-class
manufacturing facilities in 7 countries and serves customers in over 125 countries.
Strengths:
Product quality is good.
Customer satisfaction label is high.
Market share is high.
Weaknesses:
Government taxes.
Product price is high.
Customers are not enough.
Opportunities:
Different types of products are available.
Products side effect label is low.
Medicines formula is totally diesis symptoms’ wise.
Threats:
New competitor can develops.
High pricing products.
Company-customers relations factors.
Research Methodology
About Research:-
Research:
Research is an organized in systematic way of finding answers to questions and journey of
unknown to known.
Systematic, because there is a definite set of procedures and steps which you will follow.There
are certain things in the research process, which are always done in order to get the most
accurate results.
Sample:
Collection of data:
The method of data collection begins after a research problem has been
defined and research design/plan chalked out.
There are two methods from where the data can be collected,-
Primary data.
Secondary data.
Primary data:
The primary data are those which are collected afresh and for the first time and thus
happen to be original in character.
Interview Method
Observation Method
Throught Questionnaries.
Secondary data:
The secondary data are those data, which have already been collected by someone
else and which already had been passed through the statistical process.
Secondary data mean data, that are already available i.e. they refer to the data which
have already been collected and analysed by someone else. Secondary data may either
be published data or unpublished data.
IN MARKET SURVEY REPORTS:
Q.1- Have you heard about Ranbaxy?
Total 100
Numbers
30
No
Yes
70
1. Doctors 80
2. Advertisement 15
3. Others 5
Total 100
Numbers
5
15
Doctors
Advertisement
Others
80
Q.3-Are you Satisfied with this products?
90%
80%
70%
60%
50%
50%
40% Satisfied
40% Dissatisfied
30%
30%
20% 15%
10%
0%
1 2 3 4
Q.4- Customers need?
120%
99%
100%
80%
80%
60%
40%
40%
20%
0%
Minimum cost Proper medicine Very low side effect
label
Findings:-
Researcher has done a research in the market and finds some views. According to researcher
at the time of launching.
Ranbaxy is the India’s largest pharmaceutically company and it’s a global company. Though it is
growing faster but still customers are not aware of this company.
Suggestions:
Company should adopt the television media for advertisement to attract more
customers.
Company should recruit more technical persons so that they can understand
customers problem regarding product at the same time.
WWW.RANBAXY.COM
Annexure:-
Questionnaire:
Name of Customers:
Address of customers:
a) Yes b) No
a) Yes b) No
a) Yes b) No