BukidnonStateUniversity

College of Nursing

Leadership and Management- Organizing

A Resource Unit Presented To the Faculty

In Partial Fulfillment of the Requirement on

NCM 105B Nursing Leadership and Management

Submitted by:

Apao, Crisel
Bacus, Jehba
Batiquin, Maria Celeste
Batocail, Chloe Vrian
Meriño, Christa Belle Amoure
Nalang, Jerven
Pangcoga, Amer Hussain
Ravina, Ellien
Tejares, Kristine Claire
Vito, Marianne

February 28, 2011

 Teaching-Learning Guide
Level of participants: BSN 4 Facilitator: Group 4
Venue: CON bldg.
Clinical Instructor: Mrs. Fatima C. Tanzo RN, MN

General objective: After 1 hour of discussion about Controlling,the reporters will be able to conduct an information drive about the topic, impart knowledge to the
audience and evaluate or measure the outcome of the discussion through entertaining questions.

Specific objective Content Time Reference

Allotment
Audince
 At the end of 1 hour,
the group will be able
to:
a. discuss the
principles of
 Critical few
 Point of
5mins. Participation,
listeninginteraction,
A
S
controlling. control asking question
 Self-control
b. Elaborate the or discipline 3mins.
kinds of
control  Pre action
control
K
c. Discuss the
types of
control
 Post action
control 5mins. I
d. discuss the
characteristics
 Feedforwar
5 mins. N
of effective
controls
d controls
 Concurrent
controls
G
e. discuss the
designing
 Feedback
controls
3 mins.
Q
U
effective
control  Characteris
systems. tics of effective

E
controls
f. Discuss the 10 mins.
steps in the
control process

 Effective
S
 control system
T
I
 Establish
and specify
criteria and
O
performance
standards
a. Standards
N
g. Elaborate the
characteristics
b. Time
control 8mins. S
c. Financial
of the control control
process. d. Operations
control
e. Statistical
process
control
f. The just in
h. discuss the time (JIT) 4mins.
management system
control process  Monitor
and measure
performance of
i. elaborate the nursing care 5mims.
performance services and
appraisal tools evaluate it
against the
 standards
through
records, reports
j. explain and 4 mins.
thecommon observations
errors in a. Nursing
appraisal rounds
b. Quality
assurance
c. Nursing
audit 4 mins.
i. determine the  Compare
types of performance
standards with standards,
models, or 5 mins.
j. identify the criteria to
dysfunctional determine
consequences deviations or
of control. differences.
 Enact
remedial
measures or
steps to correct
deviations or
errors

1. The control
process is
cyclical which
means it is
never finished.
2. Controlling
often leads to
management
expecting
employee
behavior to
change.
3. Control is
both
anticipatory
amd
retrospective
4. Ideally,
each person in
the health care
delivery views
control as his
or her
responsibility,
5. Controlling
builds on
planning,
organizing and
leading.

1. Market
control
2. Bureaucrati
c control
3. Clan
control
4. Self control

1. Trait rating
tools
2. Job
dimension
scales
3. Behaviorall
y anchored
rating scale
(BARS)
4. Checklist
5. Peer view
6. Self
appraisal

1. Halo effect
2. Logical
error
3. Central
tendency error
4. Leniency
error
5. Hawthorne
effect
6. Horn’s
effect

1. Structure
standards
2. Process
standards
3. Outcome
standards

1. Game
playing
2. Resisting
control
3. Providing
inaccurate
information
4. Following
rules of the
letter
5. Sabotaging
6. Playing one
manager off
against another