Professional Documents
Culture Documents
"Citizenship"
Author(s): Thomas S. Bateman and Dennis W. Organ
Source: The Academy of Management Journal, Vol. 26, No. 4 (Dec., 1983), pp. 587-595
Published by: Academy of Management
Stable URL: http://www.jstor.org/stable/255908 .
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cAcademy of Management Journal
1983, Vol. 26, No. 4, 587-595.
1An earlier version of this paper was presented at the 42nd National Academy of Management meet-
ings, New York, 1982.
587
588 Academy of Management Journal December
Method
Subjectsand Procedure
DataAnalysis
Table 1
Means and StandardDeviations at Time 1 and Time 2
ti t2
Variable X SD X SD
Citizenshipbehavior 142.1 27.3 141.1 27.0
Overallsatisfaction 143.5 28.3 138.0 29.4
Work 36.3 8.7 34.1 8.4
Co-workers 42.4 9.9 41.6 8.4
Supervision 42.0 10.6 41.2 10.1
Promotions 10.4 7.6 8.9 7.4
Pay 13.0 5.8 12.3 6.1
Table 2
Static Correlations(t1 and t2)
Between Facets of Job Satisfaction and CitizenshipBehaviors
Job Satisfaction
Work Co-worker Supervision Promotions Pay Overall
ti t2 ti t2 ti t2 ti t2 ti t2 ti t2
Citizenship
behaviors .09 .19* .24* .18 .46** .36* .37** .40** .16 .25* .41** .41**
*p<.05
**p <.01
Results
Table 1 presentsdescriptivestatisticsfor the studyvariablesat both times
surveyed.Table 2 then shows the static correlationsbetween citizenship
behaviorsand the specificfacets of satisfaction.Thereare indicationsthat
each dimensionof job satisfactionmay be positivelyrelatedto citizenship
behavior, with two facets-supervision and promotional opportunity-
reliablymore importantthan pay, co-workers,and the work itself.
Subsequentcross-laggedanalysiswas conductedbetweencitizenshipbe-
haviorand eachmeasureof satisfaction.The patternsof relationshipswere
virtuallythe same in all instances.As a summaryexample, Figure 1 dis-
plays the cross-laggedanalysissurroundingthe relationshipbetweenjob
relatedcitizenshipbehaviorsand overalljob satisfaction. The test-retest
reliabilitiesare fairly high for both variables.Both static correlationsare
positiveand stronglysignificantand are particularlysubstantialwhencom-
pared to most previousstudies of the satisfaction-performancerelation-
ship. Inspectionof the cross-laggedstatistics,however,failedto discriminate
a single causal direction.Both raw correlationsare highly significant,the
relativemagnitudesarein the predicteddirection,and the predictedcausal
correlationis slightly greaterthan the two static correlations.However,
the two cross-laggedcorrelationsare fairlycomparableto one another.Fur-
ther, both path coefficients(shown in parentheses)are positive, yet much
smallerthan the correlations;they also are comparablein magnitudeto
one another and are statisticallyinsignificant.
592 Academyof ManagementJournal December
Figure 1
Cross-Lagged Relationships Between Overall Satisfaction
and Citizenship Behaviorsa
.71*
SATISFACTION, SATISFACTION2
43* (.12)b
.41* .41*
.39* (.11)
BEHAVIOR, .80* BEHAVIOR2
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