Poorna Rajaraman

Oracle Techno-Functional Consultant

Mobile : 408-228-7217
poorna.rajaraman@gmail.com

Objective:

Looking forward for a challenging and exciting opportunity where I can use my technical and professional skills
working towards personal and organizational growth.

Experience Summary:
• Dynamic, self-motivating individual with 8 years of experience in several phases of the product development
life cycle
• Detailed functional experience with Oracle Projects (PA), Oracle Receivables (AR), Oracle General
Ledger (GL), iProcurement.
• Hands-on technical experience with Oracle 8i/9i, PL/SQL, Pro*C, Forms 6i, JDeveloper, Oracle Applications
Framework, Discoverer, XML Publisher and Oracle Alerts
• Bring with me a rich implementation expertise of Oracle Projects Suite, supported by FOUR full cycle
implementations
• The full cycle implementations are in various industries ranging from Construction, Event Management, Hi-
tech and Finance domains for Japan, France, UK, US and other countries.
• Highly motivational individual who can work with minimum supervision and support
• Flexible, diligent and smart working. Flare well in a global environment, having worked with offshore/onsite
teams in France, Belgium, Netherlands and India.
• Good experience in handling Oracle Support Services, expert in handling Metalink tools and templates which
helps me to minimize the turn-around time on Service Requests.
• Capable of working with various levels of people in the organizational structure.

Technical Skill Set:

Languages SQL, PL/SQL, Pro*C, Developer 2000, Forms, Reports 6i

RDBMS ORACLE 8i, 9i, 10G

ERP/Product Knowledge
Oracle Projects (Project Accounting, Project Management, Project Resource
Management, Project Costing and Billing), Oracle Grants Accounting, Oracle
Financials (Accounts Receivables, Accounts Payables, General Ledger, Fixed Assets,
Oracle Treasury), Purchasing, Order Management, Oracle Accelerators, Oracle Time
and Labor, Oracle iProcurement

Operating Systems Unix, Windows XP

Tools SQL Loader, Toad, Lotus Notes, Shell scripting, Lotus Notes, Kintana, PVCS, Clear
Case, ARCS, HP Quality Center, Oracle Workflow, XML Publisher, Discoverer, OAF,
DCR, TeamTrack, Oracle Alerts
Project Name Client Name and Duration Role Modules
Location

Global Oracle NYSE, New York March 2009 till Global Project Oracle Project
Rollout City, NY present Accounting Lead Accounting, GL, AP,
AR

Synergy Oracle Cisco Systems, San June 2008 till Technical Lead Oracle Projects (PA,
Projects ROW Jose CA January 2009 PJB, PJC, PJP)
Implementation

Synergy Oracle Cisco Systems, San September 2007 till Technical Lead Oracle Projects
Projects Japan Jose CA June 2008
Implementation

Oracle Financials Mastercard May 2006 till August Team Lead Financials - GL, AP,
Development International, St. 2007 AR, Treasury, FA, PA
Louis MO

Level 3 Level 3 December 2005 till Technical Lead Projects

Communications Communications May 2006
Conversion and
Production Support

Thomson Chart of Thomson Scientific, October 2005 to Team Lead (Acting iProcurement,
Accounts Ann Arbor MI December 2005 Project Manager) Financial Statement
Consolidation Generators
Initiative

GES Full GES Expo Services March 2005 to Projects Track Lead PA, iExpenses, PO,
Implementation of August 2005 GL
Oracle Applications

Mastec 11i ERP Mastec March 2005 to Functional PA

Upgrade August 2005 Consultant

Mercury Expense Mercury Computers March 2005 to Technical Developer PA

Sheet Interface August 2005

Was involved in various enhancement projects as part of the Oracle Projects Billing Development Center from June
2001 till March 2005.

1. Project Name: New York Stock Exchange Global Oracle Roll-out

Client: NYSE, NYC, NY ; Team size: 30
Role: Global Technical Lead
Duration: From March 2009 till date
Module Involved: Oracle Projects , Oracle Financials (11.5.10.2)
NYSE has recently acquired the Euronext Inc in Europe and is planning to bring all the systems in the
same ERP technology – Oracle Applications. Order to Cash, Procure to Pay, Core Accounting and
 Project Accounting are the modules that are implemented with the focus on Project Accounting. The
implementation happens in four phases – Phase I in US, Phase II in Netherlands, Phase III in France
and UK, ending with Phase V in Belgium and Portland. I am involved in the last three phases – II, III
and IV as the global Technical Lead for the Project Accounting Track, responsible for all the Projects
related RICE components including conversion starting from Requirements Validation, Data
Conversion Strategy, Designing, Development, Unit Testing, Support QA, Code Migration, Actual
Data Conversion, Support UAT and ultimately support the GO-Live.
Achievements:
 Project Accounting Track was in a visible Red alert status when I joined the team of three
experienced Projects Accounting Functional consultants in March. In a matter of three months, the
delivery status was completely Green and all the components were ready to be delivered to the QA
team well ahead of the plan
 The significant wait time and delays in development due to integration with another team, was
overcome by my innovative workarounds to test the individual systems separately. This was then
followed by other tracks for successful development and testing
 Was able to successfully cover up the deficiency of able offshore team lead for my track with
effective offshore connect calls and quickly mentoring a rookie at offshore who then started helping
other rookies at offshore.
 Able to bridge the gaps in working in a global environment, with my basic French skills and good
communication skills.
 Since my deliverables are always on time, I am always the one who reaches out and helps the other
tracks, O2C, P2P and Core Accounting, whenever required.

2. Project Name: Cisco Synergy Oracle Projects ROW Implementation

Client: Cisco Systems, San Jose CA ; Team size: 10
Role: Technical Lead, Build Manager
Duration: From June 2008 till January 2009
Module Involved: Oracle Projects, OTL
This is an enhancement and customization project in the Oracle Projects family pack 11i.PJ_PF.M
RUP3. Cisco Systems recently implemented Oracle Projects for one Operating Unit. This quarter we
are implementing Oracle Projects for the remaining operating units (Rest Of the World). As a
technical lead, I was totally responsible for the technical team delivery of technical design, coding,
and test cycle support. The User and Business acceptance testing support, User training support and
support to load testing of the functionality were also my deliverables.
Achievements:
 Diligent in working with various teams across the Business Units to get the required work done with a
quick turn-around.
 Complemented the business team with my functional expertise in Oracle Projects. The Client was
able to replace/substitute an $200 per hour Oracle consultant in the last five months of the project.
 With the economic recession pitching in and the budget constraints, my company was still able to
extend this contract for an extra 3 months since the client wanted to retain me on this project.
 Was always ready to walk the extra mile for the client due to which, my company won the support
contract and also was able to influence the customer to consider replacing another strategic vendor
 with resources from my company.
 Received Cisco CAP award for my hardwork and contributions.

3. Project Name: Cisco Synergy Oracle Projects New Implementation Project for Japan
Client: Cisco Systems, San Jose CA
Team size: 20 ; Role: Onsite Techical Lead / Build Manager
Duration: From September 2007 till June 2008
Module Involved: Oracle Projects (End-to-End Implementation)
This is a new implementation of Oracle Projects Family Pack M. Cisco Systems is using inbuilt
legacy systems to create projects and maintain the accounts on the same. They implemented Projects
Foundation, Costing, Billing and Projects Performance Reporting anew in the system. I was involved
as an Onsite Technical Lead for the Revenue objects. I had designed the various inbound and
outbound components and was involved end-to-end in this new implementation project starting from
Functional Design Reviews, Technical Design development, Code reviews ensuring CISCO and AOL
standards.
Achievements:
 Worked with various teams, including a boundary development team from a different vendor.
 Soon after I joined the project, the removal of hardcoding and other poor programming practices lead
to a clean and standardized environment which reduced the debugging time spent by the developers
into half.
 Played a key role in successfully resuming the Conversion track to its original project schedule by
helping and providing valuable insights in the APIs.
 Worked with the Oracle Support for various Severity 1 Service Requests. At times, I had to provide a
24/7 support since there was no expertise in other teams.
 Always available for Test Transition supports, Training support, Go-Live support and Post-
Production Support . There were not even one post-production issue that was raised during the
normalization period in this implementation.
 Was recognized by my company, Wipro with the Feather-in-my-cap and All-Hands-Meeting
Award(Org wide award) for my dedicated work in this project.

4. Project Name: MasterCard Oracle Financials Development and Customization

Client: MasterCard International, St. Louis, MI ; Team size: 5
Role: Technical Developer and Lead
Duration: From May 2006 till August 2007
Module Involved: GL, AR, PA, FA, AP, Treasury
This is a Customization and Enhancement project that involves developing new reports/forms and
workflow for different requirements. I was involved from the System Study phase to learn the exact
requirements and develop an onsite – offshore model for the same. I also designed the Data Scrubbing
process to hide sensitive information during cloning and involved in the initial version of Projects
Contracts Interface process and Attachments Interface.
Achievements:
  In addition to designing and developing various Oracle Developer 2000 and PL/SQL reports, was also
involved in the process starting from collecting requirement specification from users until the user
acceptance testing.
 Started a two-member offshore team in Chennai with the experience I gained on the processes and
tools used by the client team in St.Louis, Missouri. This team is now grown to a 12 member onsite-
offshore team.
 Involved in designing various new interfaces for their Oracle Projects implementation which was a
neighbouring track.

5. Project Name: Level 3 Communications Conversion and Production Support

Client: Level 3 Communications, Denver, CO ; Team size: 10
Role: Technical Developer and Lead
Duration: From December 2005 till March 2006
Module Involved: Projects
This is a Conversion project that involves migrating data from PeopleSoft applications into Oracle
Applications. The project involved in converting Projects, Transactions and Assets from the Peoplesoft
Systems.

Achievements:

• Helped in moving two rookies in the organization ladder a little higher, by mentoring them with the
Oracle Projects product and bringing them to speed to handle the project by themselves.

• The Project Case Study that I had prepared for our Internal Project data bank serves as a historical
record for any new Oracle Projects Implementation project bid by our company.

6. Project Name: Thomson Chart of Accounts Consolidation Initiative

Client: Thomson Healthcare Services, Michigan ; Team size: 10
Role: Technical Developer and Lead
Duration: From October 2005 till December 2005
Module Involved: iProcurement, Financial Statement Generators
This is a Conversion/Customization project that involves upgrading a single org environment to a
multi org environment and also change in the Chart of Account structure. The project involves
conversion and customization changes in the modules, Oracle Projects, Purchasing, iProcurement,
Account Payables and General Ledger.
Achievements:
• Took up the responsibility of an acting project manager as our Project Manager was working from a
different location. In the short time I had spent in this project, was able to represent our project in the
organization wide ISO audit conducted in 2006.

• Contributed to the company Project Data Bank with the Re-usable code delivered by our team.

• My contributions were awarded with Thanks-a-zillion award from Wipro for this project.

7. Project Name: GES Full Implementation of Oracle Applications

Client: GES EXPO Services, USA ; Team size: 10
Role: Technical Developer and Lead
Duration: From March 2005 till August 2005
Module Involved: Oracle Projects, Oracle Purchasing, GL
This is a Conversion/Customization project that involves a full implementation of Oracle Projects, Purchasing,
iProcurement, Account Payables and General Ledger. It’s a one-year project and I was involved as a Oracle
Projects Expert for Projects related Customization and conversions. Developed outbound PL/SQL reports in
Oracle Projects, General Ledger and Purchasing modules in addition to the interface program for Projects,
Budgets and Revenue from legacy System Lead a 2-member team, which was responsible for Projects, PO and
GL Customizations.

Achievements:

• Being a new customer for my organization, we had to be always on time with deliveries. Was able to
cope up with the stringent deadlines overcoming the fact that the whole developer team was full of new hires
from college.

• Designed and built OAF objects which was a new technology then, with no inherent
knowledge/assistance from the resources in the practice.

8. Project Name: Mastec customization Upgrade Project

Client: Mastec, USA ; Team size: 20
Role: Functional Expert
Module Involved: Oracle Projects
Duration: From March 2005 till August 2005
Item Name: Reverse Billing Program
This is an Upgrade Project. The role was Unit testing and System Testing on a Projects Billing
Extension delivered by Oracle Consulting for a lower implementation of Oracle Projects. This is a
one-month project and the deliverable will include the Test plans and Test cases.
Achievement:

The requirement was very specific and the customer wanted a close co-ordination channel established.
Regulated the process with daily status sheets and bi-weekly calls which lead to an excellent customer
commendation on this project.

9. Project Name: Mastec Upgrade Support Project

Client: Mastec, USA ; Team size: 50
Role: Techno Functional Expert
Duration: From March 2005 till August 2005
Module Involved: Oracle Projects, 11.5.10
The customer has upgraded from 11.5.3 to 11.5.10. The role was to provide complete support on Projects
module and resolve any issues detected by Testing Team of customer or End Users. When the issue cannot be
resolved by any existing Patch or Note from Oracle, SRs are logged to Oracle Support so that this issue can be
addressed by development. This was quite a long project and I was involved only in the final 5 months.

10. Project Name: Mercury Expense Sheet Interface

 Client: Mercury Computer Systems, USA ; Team size: 2
Role: Technical Developer
Duration: From March 2005 till May 2005
Module Involved: Oracle Projects
Item Created: Oracle Projects Expense sheet Interface
This is an Interface creation Task. Customer needs a custom program to interface his costs from Microsoft
Expense Sheets to Oracle Projects. This project was a relatively small one-month project that involved only 2
resources; I was the only Technical resource on this while there was only another Functional resource involved.
Also, involved in Support for this project until the Go-Live.

Job Summary @ Oracle:

Worked as Project Lead in Oracle Corporation, India in the Product Quality and Enhancement (PQE) team for the
Oracle Projects Module (Costing/Billing/Foundation) and Grants Management System (GMS).

Worked on hundreds of customer production issues and Customer enhancements. Effectively communicated with the
customers through Oracle Support. Attended conference calls with the customers directly to understand their business
needs during the enhancement work.

Partial List of customers, whose critical issues that I have worked on:

EMC, ALCOA (Aluminum Corporation of America), US Dept. of Corporation, US Dept of Defense, General
Dynamics, Master Card, Stanford University, University of Virginia, Oxford University, Research Foundation – State
University Of NY, State of NY, George Washington University, Caltech, US Department of Transportation, GE.

• Interaction with the customers through Oracle Web conferencing for the Critical production issues/
upgrades issues.

• Solved the performance issues and core dump errors in the various costing and billing processes such
as ‘Distribute Labor Costs’, ‘Distribute Usage and Miscellaneous Costs’, ‘Generate Draft revenue’, Generate
Draft Invoice Processes. Also resolved various issues in the AMG APIs in various Project accounting modules.

• Fixed the critical issues in various forms such as Projects, Invoice Review, Revenue Review,
Expenditure Inquiry, Bill Rate Schedules and other Setup forms.

• Resolved lot of period end processing issues which include period closure issues.

• Resolved the memory corruption issues / Signal 11 issues in the customer instance.

• Resolved critical setup issues in the GMS customer instances.

• Created datafix scripts to resolve lot of Data corruption issues in the Revenue, Cost Distribution Lines,
Events, Invoice and other critical billing related functionality.

Enhancements:

• Customer at Top Task: This is a Projects Billing enhancement which includes providing the ease of
attaching a customer at the top Task level. With this enhancement billing and funding can be at top task level.

• Funding Revaluation: Companies operating in multi-currency environments require project-funding

amounts to be periodically revalued to reflect fluctuations in currency exchange rates. Project funding
revaluation is the process of including fluctuations in currency exchange rates to determine the current value of
funding amounts prior to accruing revenue or generating invoices.
 • Customer Account Relationships: When defining project customers, the related customers defined in
Oracle Receivables can be selected as Bill To and Ship To customers. This relationship allows an account to
bill for the transactions of another account. Thus the order processed for the project customer can be billed to
the bill-to customer and items shipped to the ship-to customers.

• Retention Billing: Retention is a provision in a contract to hold back a portion of invoiced amounts for
the duration of the project. The Retention Billing functionality of Oracle Projects supports:

• Flexible setup of withholding and billing terms for retention

• Automatically invoicing for withheld retention amounts

• Accounting for unbilled retention amounts

• Review of withheld and billed retention amounts.

• Multi Currency Billing: This is a Oracle Projects Billing Enhancement Project. Till Projects family
packs 11i.PA.H, the projects can be billed and funded only in the Functional Currency. After this enhancement,
billing and funding can be done in different currencies other than Functional Currency. Even every customer
attached to a project can have different billing and funding currencies. This was a long project and I was
involved in the coding and peer review.

Knowledge Transfer / Training Sessions:

• Oracle Application Object Library training is an important training which is provided as part of
Induction into Oracle for both College Graduates as well as laterals. I was one among the trainers for this 5 day
training which happens every month.

• Oracle Projects Billing training is provided to every new joinee in the Oracle Projects team. I was
involved in this training as an Billing expert as well as functional owner for the Invoice and Grants
Functionality.

SQA Activities:

Involved in Team SQA activities which include compliance of the code fixes according to the Oracle Coding
standards, Defect Prevention meeting to discuss about the current defects in the Processes. Involved Inter team
audits to check if the processes are well followed across the teams. Documented the Branching process which
was unique to the Projects Team.

Interviewing:

Interviewed candidates for Junior as well as Middle level positions in the team. Was involved in almost every
recruitment drive during the year 2003 -2005.

Documentation:

• Involved in creating the note related to various Currencies in Oracle Projects Multicurrency billing
functionality. These notes are created for Oracle Support to help them triage the customer issues.

• Created Revenue and Invoice related documentation that provides full information about how the
“PRC: Generate Draft Revenue” and “PRC: Generate Draft Invoices” processes work.
 • Involved in the correction of Projects APIs user guide and other user guides after the 11i.PJ_PF.J
patchset time frame.

Educational Qualifications:
Bachelors of Engineering in Computer Science

Certifications:

• Secured 70% in Competence in Software Technology Examination (CST- Grade G) conducted by

CDAC, India (previously known as National Center for Software Technology) in January 2003.

• Diploma in Business Finance from ICFAI, Hyderabad in November 2004.

• Attended the Level 1 French Learning course from Alliance Francaise, Chennai