Professional Documents
Culture Documents
Us
ContadcMt ission
Integrate e (IMTC) Bldg K5
Centr
Training
Room
2
Training Officers:
Bodil Knudsen Ext 5255
Isildo Tilman Ext 5346
Genevieve Cellona Ext 5467
Josephine Calag Ext 5208
English Teachers:
Gideon Awuonda Ext 4568
Netsayi Chakanza Ext 5298
Tetum Teacher :
Mario Da Silva Ext 4675
I N T EG R AT ED M IS S IO N T R A IN IN G C EN T R E
Training Assistants: C O U R S ES A N D EL E C T IV E S
Veronika Muti Ext 4765
Ermelinda Conceicao Ext 5308
2 19
elements of a functioning office, setting up Target Group: National & International Staff
storage & retrieval of documents; procedures Description: Helpful hints for applying jobs. Familiari-
in processing documents and follow through; zation with preparing Personal History Profile (PHP)
basic filing principles; UNMIT forms and stan- and P11 forms, as well as suggestions for improving
dards for requests, reports, routing and other existing CVs. Practical tips for adjusting to new condi-
forms. tions of service.
3 hours
□ Electronic Office I (English)
3 hours
Target Group: National Staff □ Career Planning (English)
Description: Efficient use of office equipment Target Group: National & International Staff
such as photocopiers, digital scanners, com-
puters; basic electronic filing principles; pro-
cedures for downloadable forms: MOPs, leave 2 hours
requests/ reports, attendance forms. □ Retirement Planning (English)
Target Group: National & International Staff
6 hours
□ Stress Management (Tetun & English) □ Telephone Etiquette (English) 3 hours
Target Group: National & International Staff Target Group: National & International Staff
Description: The first in a series of trainings on Stress Description: The proper way of answering the
and Well-being, thus courses focuses on different phone; receiving and relaying messages; taking
types of stress, the signs and symptoms of stress and accurate information over the phone and gen-
the best ways to manage stress in order to be pro- eral telephone etiquette.
ductive and satisfied at work.
COM
COMMU NICATION
MUNICATION
STUSTU
DIEDIE
S S INFORMATION TECHNOL O GY (IT)
SU PERV ISION No. of No. of
Hours Hours
□ Self Awareness (Tetun & English) 3 hours □ Certification in Spoken & Written English
Target Group: National & International Staff ( CSWE Levels 1, 2 & 3)
Description: Who am I? What sort of person am I? How
Target Group: National & International Staff
do I see myself? How do other people see me? What Description: CSWE is an English course that you can
impact do I have on others? If you have never thought study alone or with a teacher. You can move quickly
about these questions before, then is the course for through the course or slowly – it’s up to you. If you
you. And the answers to these questions is essential want to enroll in this course, the IMTC English Language
information if you want to supervise or manage others. Team will give you a test to determine the right level for
you.
□ Emotional Intelligence (English) 6 hours
Target Group: National & International Staff
Description: A more advanced version of the above □ Tetun
course … including the importance of emotional intelli- Target Group: International Staff
gence in organizational development and developing Description: This course covers basic Tetun conversa-
people; models of emotional intelligence; perceiving or tion and written Tetun using standard orthography; pro-
sensing emotions; understanding and managing emo- vides opportunities to practice Tetun in everyday life
tions; and regulating emotions to promote emotional e.g. going to the market and restaurants; speaking to
and intellectual growth. local people in the office or neighborhood; and getting
to know the culture of Timor-Leste through Tetun.
M ANAGEM ENT AND SU PER V ISION M ANAGEM ENT AND SU PER V ISION
No. of No. of
Hours Hours