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Employee training tries to improve skills, or add to the existing level of
knowledge so that employee is better equipped to do his present job, or
to prepare him for a higher position with increased responsibilities.
However individual growth is not and ends in itself. Organizational
growth need to be measured along with individual growth.
Training refers to the teaching or learning activities done for the primary
purpose of helping members of an organization to acquire and apply the
knowledge skills, abilities, and attitude needed by that organization to
acquire and apply the same. Broadly speaking training is the act of
increasing the knowledge and skill of an employee for doing a particular
job.
In today¶s scenario change is the order of the day and the only way to
deal with it is to learn and grow. Employees have become central to
success or failure of an organization they are the cornucopia of ideas.
So it high time the organization realize that ³train and retain is the
mantra of new millennium.´

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DIFFERENCE BETWEEN TRAINING AND DEVELOPMENT
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Training and development go hand in hand and are often used


synonymously but there is a difference between them. 

is the
process of learning a sequence of programmed behavior. It is an
application of knowledge. It gives people an awareness of the rules and
procedures to guide their behavior. It intends to improve their
performance on the current job and prepares them for an intended job.

    is a related process. It covers not only those activities,


which improve job performance, but also those, which bring about
growth of the personality. It helps individual in the progress towards
maturity and actualization of potential capabilities so that they can
become not only good employees but better human beings.
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D MOTIVATION
Learning is enhanced when the learner is motivated. Learning
experience must be designed so learners can see how it will help in
achieving the goals of the organization. Effectiveness of training
depends on motivation.
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D FEEDBACK
Training requires feedback. It is required so the trainee can correct his
mistakes. Only getting information about how he is doing to achieve
goals, he can correct the deviations.
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D REINFORCEMENT
The principle of reinforcement tells the behaviors that are positively
reinforced are encouraged and sustained. It increases the likelihood that
a learned behavior well be repeated.
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D PRACTICE
Practice increases a trainee¶s performance. When the trainees practice
actually, they gain confidence and are less likely to make errors or to
forget what they have learned.
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D INDIVIDUAL DIFFERENCES
Individual training is costly. Group training is advantageous to the
organization. Individuals vary in intelligence and aptitude from person to
person. Training must be geared to the intelligence and aptitude of
individual trainee.

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D TO INCREASE PRODUCTIVITY
An instructor can help employees increase their level of performance on
their assignment. Increase in human performance leads to increase in
the operational productivity and also the increase in the profit of the
company.

D TO IMPROVE QUALITY
Better-trained workers are less likely to make operational mistakes. It
can be in relationship to the company or in reference to the intangible
organizational employment atmosphere.

D TO HELP A COMPANY FULFILL ITS FUTURE


PERSONNEL NEEDS
The organizations having good internal training and development
programmes will have to make less changes and adjustments. When the
need arises, vacancies can be easily staffed.
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D TO IMPROVE ORGANIZATIONAL CLIMATE
An endless chain of positive reactions result from a well planned training
programme.
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D TO IMPROVE HEALTH AND SAFETY


Proper training can prevent industrial accidents. A safer atmosphere
leads to more stable attitudes on part of the employees.
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D PERSONAL GROWTH
Employees on a personal basis gain individually from their exposure to
educational expressions. Training programmes give them wider
awareness and skills.

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D To impart to the new entrants the basic knowledge and skills they
need for definite tasks.

D To assist employees to function more effectively in their present


positions by exposing them to new concepts.

D To build a line of competent people and prepare them to occupy more


responsible positions.

D To reduce the supervision time, wastage and spoilage of new


material.

D To reduce the defects and minimize the industrial accidents.

D To ensure the economical output of the required quality.

D To prevent obsolescence.
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D To promote individual and collective morale, responsibility and
cooperative attitudes etc.

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è‘‘  ‘

Training is required for several purposes. Accordingly training


programmes may be of the following types:
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D Orientation training‘
Induction or orientation training seeks to adjust newly appointed
employees to the work environment. Every new employee needs to
be made fully familiar with his job, his superiors and subordinates and
with the rules and regulations of the organization. Induction training
creates self-confidence in the employees. It is also knows as pre-job
training. It is brief and informative.
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D ‘

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It refers to the training provided with a view to increase the
knowledge and skills of an employee for performance on the job.
Employees may be taught the correct methods of handling equipment
and machines used in a job. Such training helps to reduce accidents,
waste and inefficiency in the performance of the job.
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D Safety training‘
‘Training provided to minimize accidents and damage to machinery is

known as safety training. It involves instruction in the use of safety


devices and in safety consciousness.

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D è
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It involves training of existing employees to enable them to perform
higher-level jobs. Employees with potential are selected and they are
given training before their promotion, so that they do not find it difficult
to shoulder the higher responsibilities of the new positions to which
they are promoted.

D    ‘

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‘When existing techniques become obsolete due to the development

of better techniques, employees have to be trained in the use of new


methods and techniques. With the passage of time employee may
forget some of the methods of doing work. Refresher training is
designed to revive and refresh the knowledge and to update the skills
of the existing employees. Short-term refresher courses have become
popular on account of rapid changes in technology and work
methods. Refresher or re-training programmes are conducted to
avoid obsolescence of knowledge and skills.
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METHODS OF
TRAINING

ON- THE- JOB OFF- THE- JOB


METHODS METHODS
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D ON-THE-JOB TECHNIQUES
On the job techniques enables managers to practice management skills,
make mistakes and learn from their mistakes under the guidance of an
experienced, competent manager. Some of the methods are as:
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D ‘ 
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It is also referred to as cross straining. It involves placing an employee
on different jobs for periods of time ranging from a few hours to several
weeks. At lower job levels, it normally consumes a short period, such as
few hours or one or two days. At higher job levels, it may consume much
larger periods because staff trainees may be learning complex functions
and responsibilities.
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Job rotation for managers usually involves temporary assignments that


may range from several months to one or more years in various
departments, plants and offices. Job rotation for trainees involves
several short-term assignments, that touch a variety of skills and gives

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the trainees a greater understanding of how various work areas
function.For middle and upper level management, it serves a slightly
different function. At this stage, it involves lateral promotions, which last
for one or more years. It involves a move to different work environment
so that manager may develop competence in general management
decision-making skills.
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D    ‘ ‘ 
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By giving an employee added job duties, and increasing the
autonomy and responsibilities associated with the job, the firm allows
an employee to learn a lot about the job, department and
organization.
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D ‘
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It is also known as step-by-step training. Here, the trainer explains
the trainee the way of doing the jobs, job knowledge and skills and
allows him to do the job. The trainer appraises the performance of the
trainee, provides feedback information and corrects the trainee. In
simple words, it involves preparation, presentation, performance, and
tryout and follow up.
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D ‘ !
:
The trainee is placed under a particular supervisor who functions as a
coach in training the individual. The supervisor provides the feedback
to the trainee on his performance and offers him some suggestions
for improvement. Often the trainee shares some duties and
responsibilities of the coach and relives him of his burden. A

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drawback is that the trainee may not have the freedom or opportunity
to express his own ideas.

D 
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Here in, a group of trainees are given and asked to solve an actual
organizational problem. The trainees solve the problem jointly. This
develops team work and group cohesiveness feelings amongst the
trainees.

D $$‘  
‘‘‘‘‘It includes anything performed away from the employee¶s job area

or
immediate work area.

Two broad categories of it are:


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D ‘‘èÿÿ
‘‘‘‘‘‘These are conducted within the organizations own training

facility; either by training specialists from HR department or by


external consultant or a combination of both.
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D OFF-SITE PROGRAMMES
It is held elsewhere and sponsored by an educational institution, a
professional association, a government agency or an independent
training and development firm. The various off- the- job-training
programmes are as follows:

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D Vestibule training‘
‘Herein, actual work conditions are simulated in a classroom.

Material, files and equipment those are used in actual job


performance are also used in training. This type of training is
commonly used for training personnel for clerical and semiskilled
jobs. The duration of this training ranges from few days to a few
weeks. Theory can be related to practice in this method.
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D Role-playing
‘It is defined as a method of human interaction that involves realistic
behaviour in imaginary situations. This method involves action doing
and practice. The participants play the role of certain characters, such
as production manager, HR manager, foreman, workers etc. This
method is mostly used for developing interpersonal interactions and
relations. ‘
D ‘‘Lecture method
The lecture is a traditional and direct method of instruction. The
instruction organizes the material and gives it to the group of trainees
in the form of a talk. To be effective, the lecture must motivate and
create interest among the trainees. An advantage of this method is
that it is direct and can be used for a large group of trainees. ‘
D ‘Conference or discussion‘‘
It is a method in training the clerical, professional and supervisory
personnel. It involves a group of people who pose ideas, examine
and share facts and data, test assumptions and draw conclusions, all
of which contribute to the improvement of job performance. It has an
advantage that it involves two-way communication and hence

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feedback is provided. The ‘ participants feel free to speak in small
groups. Success depends upon the leadership qualities of the person
who leads the group.
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D è   ‘
#!

This method has become popular in recent years. The subject matter
to be learned is presented in a series of carefully planned sequential
units. These units are arranged from simple to mere complex levels of
instructions. The trainee goes through these units by answering
questions or filling the blanks. This method is expensive and time
consuming.
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  are the people who shape the policies, make the decisions
and see their implementation in any business organization. They are the
president, the vice-president, the managing director, works manager,
plant superintendent, controller, treasurer, office managers, engineers,
directors of functions such as purchasing, research, personnel, legal,
marketing etc.
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 ‘    may be stated as the application of planned
efforts for raising the performance standards of high level managers,
and for improving the attitudes and activities that enter into or influence
their work and their work relations.
Following are the steps, which are involved in the development process
of executives:
D OBJECTIVES
The first and foremost step is to define the long- term objectives of
training and development of executives. ‘
D STRENGTH AND WEAKNESS
An inventory of managers is taken with special focus on their strength in
terms of managerial skills and other attributes. Their unique capabilities,
specialist knowledge and achievements are listed down against each. A
comparison with the requirement of the organization will bring the gap in
knowledge and skills of existing executive. This is the weakness.
D LONG- RANGE PLANS
Here the management prepares long-term training and development
plans for their executives, which include the annual training targets, the
annual budgets and the specific area of training x‘

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D SHORT- TERM PROGRAMME


This programme specify the duration, starting time, ending time, number
of executives being trained, identify the resources etc.
D IMPLEMENTATION
The training programme envisaged before is put into operation. The
actual training is initiated by proper timetable and other arrangements x‘
D EVALUATION
In this step, the effectiveness of the executive training programme is
evaluated by measuring the improved performance of executives who
underwent the programme, on their job. There are various criteria of
measuring effectiveness such as validity, reliability etc.
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è‘‘‘‘

The scope of the study covers in depth, the various training practices,

modules, formats being followed and is limited to the company HAL and

its employees. The different training programmes incorporated/facilitated

in HAL through its faculties, outside agencies or professional groups. It

also judges the enhancement of the knowledge & skills of employees

and feedback on its effectiveness.

OBJECTIVE OF THE STUDY

The broad objective of the study of training policies in HAL is to study

the impact of training on the overall skill development of workers. The

specific objectives of the study are:

c ‘To examine the effectiveness of training in overall development of

skills of

workforce.

% ‘To examine the impact of training on the workers.

& ‘To study the changes in behavioral pattern due to training.

' ‘To measure the differential change in output due to training

( ‘To compare the cost effectiveness in implanting training programmes.


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Every organization needs to have well trained and experienced people

to perform the activities that have to be done. If current or potential job

occupants can meet this requirement, training is not important. When

this not the case, it is necessary to raise the skill levels and increase the

versatility and adaptability of employees. It is being increasing common

for individual to change careers several times during their working lives.

The probability of any young person learning a job today and having

those skills go basically unchanged during the forty or so years if his

career is extremely unlikely, may be even impossible. In a rapid

changing society employee training is not only an activity that is

desirable but also an activity that an organization must commit

resources to if it is to maintain a viable and knowledgeable work force.

The entire project talks about the training and development in theoretical

as well as new concepts, which are in trend now. Here we have

discussed what would be the input of training if we ever go for and how

can it be good to any organization in reaping the benefits from the

money invested in terms like (ROI) i.e. return on investment. What are

the ways we can identify the training need of any employee and how to

know what kind of training he can go for? Training being covered in

different aspect likes integrating it with organizational culture. The best

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and latest available trends in training method, the benefits which we can

derive out of it. How the evaluation should be done and how effective is

the training all together. Some of the companies p racticing training in

unique manner a lesson for other to follow as to how to train and retain

the best resource in the world to reap the best

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  ‘‘ èÿ

It is a subsystem of an organization. It ensures that randomness is

reduced and learning or behavioral change takes place in structured

format.

TRADITIONAL AND MODERN APPROACH OF TRAINING AND

DEVLOPMENT

D Traditional Approach

Most of the organizations before never used to believe in training. They

were holding the traditional view that managers are born and not made.

There were also some views that training is a very costly affair and not

worth. Organizations used to believe more in executive pinching. But

now the scenario seems to be changing.

D The    ‘

Training and development is that Indian Organizations have realized

the importance of corporate training. Training is now considered as

more of retention tool than a cost. The training system in Indian

Industry has been changed to create a smarter workforce and yield

the best results

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TRAINING DEFINED

It is a learning process that involves the acquisition of knowledge,

sharpening of skills, concepts, rules, or changing of attitudes and

behaviours to enhance the performance of employees. Training is

activity leading to skilled behavior

‡ It¶s not what you want in life, but it¶s knowing how to reach it

‡ It¶s not where you want to go, but it¶s knowing how to get there

‡ It¶s not how high you want to rise, but it¶s knowing how to take off

‡ It may not be quite the outcome you were aiming for, but it will be an

outcome

‡ It¶s not what you dream of doing, but it¶s having the knowledge to do it

‡ It's not a set of goals, but it¶s more like a vision

‡ It¶s not the goal you set, but it¶s what you need to achieve it

Training is about knowing where you stand (no matter how good or bad

the current situation looks) at present, and where you will be after some

point of time. Training is about the acquisition of knowledge, skills, and

abilities (KSA) through professional development 

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Importance of Training and Development

‡ Optimum Utilization of Human Resources ± Training and Development

helps in optimizing the utilization of human resource that further helps

the employee to achieve the organizational goals as well as their

individual goals.

‡ Development of Human Resources ± Training and Development helps

to provide an opportunity and broad structure for the development of

human resources¶ technical and behavioral skills in an organization. It

also helps the employees in attaining personal growth.

‡ Development of skills of employees ± Training and Development helps

in increasing the job knowledge and skills of employees at each level. It

helps to expand the horizons of human intellect and an overall

personality of the employees

‡ Productivity ± Training and Development helps in increasing the

productivity of the employees that helps the organization further to

achieve its long-term goal

‡ Team spirit ± Training and Development helps in inculcating the sense

of team work, team spirit, and inter-team collaborations. It helps in

inculcating the zeal to learn within the employees

‡ Organization Culture ± Training and Development helps to develop and

improve the organizational health culture and effectiveness. It helps in

creating the learning culture within the organization.


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‡ Organization Climate ± Training and Development helps building the

positive perception and feeling about the organization. The employees

get these feelings from leaders, subordinates, and peers.

‡ Quality ± Training and Development helps in improving upon the

quality of work and work-life.

‡ Healthy work-environment ± Training and Development helps in

creating the healthy working environment. It helps to build good

employee, relationship so that individual goals aligns with organizational

goal.

‡ Health and Safety ± Training and Development helps in improving the

health and safety of the organization thus preventing obsolescence.

‡ Morale ± Training and Development helps in improving the morale of

the work force.

‡ Image ± Training and Development helps in creating a better corporate

image.

‡ Profitability ± Training and Development leads to improved profitability

and more positive attitudes towards profit orientation.

‡ Training and Development aids in organizational development i.e.

Organization gets more effective decision making and problem solving. It

helps in understanding and carrying out organizational policies.

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‡ Training and Development helps in developing leadership skills,

motivation, loyalty, better attitudes, and other aspects that successful

workers and managers usually display.

TRAINING AND DEVELOPMENT OBJECTIVES

The principal objective of training and development division is to make

sure the availability of a skilled and willing workforce to an organization.

In addition to that, there are four other objectives: Individual,

Organizational, Functional, and Societal.

Individual Objectives ± help employees in achieving their personal goals,

which in turn, enhances the individual contribution to an organization.

Organizational Objectives ± assist the organization with its primary

objective by bringing individual effectiveness.

Functional Objectives ± maintain the department¶s contribution at a level

suitable to the organization¶s needs.

Societal Objectives ± ensure that an organization is ethically and socially

responsible to the needs and challenges of the society.

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Training objective is one of the most important parts of training program.

While some people think of training objective as a waste of valuable

time. The counterargument here is that resources are always limited and

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the training objectives actually lead the design of training. It provides the

clear guidelines and develops the training program in less time because

objectives focus specifically on needs. It helps in adhering to a plan.

Training objectives tell the trainee that what is expected out of him at the

end of the training program. Training objectives are of great significance

from a number of stakeholder perspectives.

1. Trainer

2. Trainee

3. Designer

4. Evaluator


‘ $ The training objective is also beneficial to trainer because it

helps the trainer to measure the progress of trainees and make the

required adjustments. Also, trainer comes in a position to establish a

relationship between objectives and particular segments of training.

Trainee‘ $ The training objective is beneficial to the trainee because it

helps in reducing the anxiety of the trainee up to some extent. Not

knowing anything or going to a place which is unknown creates anxiety

that can negatively affect learning. Therefore, it is important to keep the

participants aware of the happenings, rather than keeping it surprise.

Secondly, it helps in increase in concentration, which is the crucial factor

to make the training successful. The objectives create an image of the

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training program in trainee¶s mind that actually helps in gaining attention.

Thirdly, if the goal is set to be challenging and motivating, then the

likelihood of achieving those goals is much higher than the situation in

which no goal is Set. Therefore, training objectives helps in increasing

the probability that the participants will be successful in training 

 
‘) The training objective is beneficial to the training designer

because if the designer is aware what is to be achieved in the end then

he¶ll buy the training package according to that only. The training

designer would then look for the training methods, training equipments,

and training content accordingly to achieve those objectives.

Furthermore, planning always helps in dealing effectively in an

unexpected situation. Consider an example; the objective of one training

program is to deal effectively with customers to increase the sales. Since

the objective is known, the designer will design a training program that

will include ways to improve the interpersonal skills, such as verbal and

non verbal language, dealing in unexpected situation i.e. when there is a

defect in a product or when a customer is angry. Therefore, without any

guidance, the training may not be designed appropriately.

 # ‘ ± It becomes easy for the training evaluator to measure the

progress of the trainees because the objectives define the expected


performance of trainees. Training objective is an important to tool to

judge the performance of participants.

Training and Human Resource Management

The HR functioning is changing with time and with this change, the

relationship between the training function and other management activity

is also changing. The training and development activities are now

equally important with that of other HR functions. Gone are the days,

when training was considered to be futile, waste of time, resources, and

money. Now-a-days, training is an investment because the departments

such as, marketing & sales, HR, production, finance, etc depends on

training for its survival. If training is not considered as a priority or not

seen as a vital part in the organization, then it is difficult to accept that

such a company has effectively carried out HRM. Training actually

provides the opportunity to raise the profile development activities in the

organization. To increase the commitment level of employees and

growth in quality movement (concepts of HRM), senior management

team is now increasing the role of training. Such concepts of HRM

require careful planning as well as greater emphasis on employee

development and long term education.

Training is now the important tool of Human Resource Management to

control the attrition rate because it helps in motivating employees,

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achieving their professional and personal goals, increasing the level of

job satisfaction, etc. As a result training is given on a variety of skill

development and covers a multitude of courses.

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Role of HRD Professionals in Training

This is the era of cut-throat competition and with this changing scenario

of business; the role of HR professionals in training has been widened.

HR role now is:

1. Active involvement in employee education

2. Rewards for improvement in performance

3. Rewards to be associated with self esteem and self worth

4. Providing pre-employment market oriented skill development

education and post employment support for advanced education and

training

( ‘Flexible access i.e. anytime, anywhere training.

Models of Training

Training is a sub-system of the organization because the departments

such as, marketing & sales, HR, production, finance, etc depends on

training for its survival. Training is a transforming process that requires

some input and in turn it produces output in the form of knowledge,

skills, and attitudes (KSAs).

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A System is a combination of things or parts that must work together to

perform a particular function. An organization is a system and training is

a sub system of the organization. The System Approach views training

as a sub system of an organization. System Approach can be used to

examine broad issues like objectives, functions, and aim. It establishes a

logical relationship between the sequential stages in the process of

training need analysis (TNA), formulating, delivering, and evaluating.

There are 4 necessary inputs i.e. technology, man, material, time

required in every system to produce products or services. And every

system must have some output from these inputs in order to survive.

The output can be tangible or intangible depending upon the

organization¶s requirement. A system approach to training is planned

creation of training program. This approach uses step-by-step

procedures to solve the problems. Under systematic approach, training

is undertaken on planned basis. Out of this planned effort,

one such basic model of five steps is system model that is explained

below. Organization are working in open environment i.e. there are

some internal and external forces, that poses threats and opportunities,

therefore, trainers need to be aware of these forces which may impact

on the content, form, and conduct of the training efforts. The internal

Go
forces are the various demands of the organization for a better learning

environment; need to be up to date with the latest technologies.

The three model of training are:

1. System Model

2. Instructional System Development Model

3. Transitional model

System Model Training

The system model consists of five phases and should be repeated on a

regular basis to make further improvements. The training should achieve

the purpose of helping employee to perform their work to required

standards.

Model of training are as follows:

1. Analyze and identify the training needs i.e. to analyze the department,

job, employees requirement, who needs training, what do they need to

learn, estimating training cost, etc.

2. The next step is to develop a performance measure on the basis of

which actual performance would be evaluated.

3. Design and provide training to meet identified needs. This step

requires developing objectives of training, identifying the learning steps,

sequencing and structuring the contents.



4. Develop- This phase requires listing the activities in the training

program that will assist the participants to learn, selecting delivery

method, examining the training material, validating information to be

imparted to make sure it accomplishes all the goals & objectives.

5. Implementing is the hardest part of the system because one wrong

step can lead to the failure of whole training program.

6. Evaluating each phase so as to make sure it has achieved its aim in

terms of subsequent work performance. Making necessary amendments

to any of the previous stage in order to remedy or improve failure

practices Instructional System Development Model(ISD)Model

Instructional System Development model was made to answer the

training problems. This model is widely used now-a-days in the

organization because it is concerned with the training need on the job

performance. Training objectives are defined on the basis of job

responsibilities and job description and on the basis of the defined

objectives individual progress is measured. This model also helps in

determining and developing the favorable strategies, sequencing the

content, and delivering media for the types of training objectives to be

achieved.

c
The Instructional System Development model comprises of five stages:

c   ‘ ± This phase consist of training need assessment, job

analysis, and target audience analysis.

G è  ‘ ± This phase consist of setting goal of the learning

outcome, instructional objectives that measures behavior of a participant

after the training, types of training material, media selection, methods of

evaluating the trainee, trainer and the training program, strategies to

impart knowledge i.e. selection of content, sequencing of content, etc.

  èÿ‘ ± This phase translates design decisions into

training material. It consists of developing course material for the trainer

including handouts, workbooks, visual aids, demonstration props, etc,

course material for the trainee including handouts of summary.

r  ‘ ± This phase focuses on logistical arrangements, such

as arranging speakers, equipments, benches, podium, food facilities,

cooling, lighting, parking, and other training accessories.

å   ‘ ± The purpose of this phase is to make sure that the

training program has achieved its aim in terms of subsequent work

performance. This phase consists of identifying strengths and

weaknesses and making necessary amendments to any of the previous

stage in order to remedy or improve failure practices.

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The ISD model is a continuous process that lasts throughout the training

program. It also highlights that feedback is an important phase

throughout the entire training program. In this model, the output of one

phase is an input to the next phase. Transitional model focuses on the

organization as a whole. The outer loop describes the vision, mission

and values of the organization on the basis of which training model i.e.

inner loop is executed.



 ‘ ± focuses on the milestones that the organization would like to

achieve after the defined point of time. A vision statement tells that

where the organization sees itself few years down the line. A vision may

include setting a role mode, or bringing some internal transformation, or

may be promising to meet some other deadlines.

‘ÿ

 ‘ ± explain the reason of organizational existence. It identifies

the position in the community. The reason of developing a mission

statement is to motivate, inspire, and inform the employees regarding

the organization. The mission statement tells about the identity that how

the organization would like to be viewed by the customers, employees,

and all other stakeholders.


 # ‘ ± is the translation of vision and mission into communicable

ideals. It reflects the deeply held values of the organization and is

independent of current industry environment. For example, values may

include social responsibility, excellent customer service, etc.

The mission, vision, and values precede the objective in the inner loop.

This model considers the organization as a whole. The objective is

formulated keeping these three things in mind and then the training

model is further.

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MISSION
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³To become a globally competitive aerospace industry while

working as an instrument for achieving self-reliance in design,

manufacture and maintenance of aerospace defence equipment

and diversifying to related areas, managing the business on

commercial lines in a climate of growing professional competence

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VALUES

m   m

We are dedicated to building a relationship with our customers where we

become partners in fulfilling their mission. We strive to understand our

customers ' needs and to deliver products and services that fulfill and

exceed all their requirements.


COMMITMENT TO TOTAL QUALITY

We are committed to continuous improvement of all our activities. We

will supply products and services that conform to highest standards of

design, manufacture, reliability, maintainability and fitness for use as

desired by our customers.

COST AND TIME CONSCIOUSNESS

We believe that our success depends on our ability to continually reduce

the cost and shorten the delivery period of our products and services.

We will achieve this by eliminating waste in all activities and

continuously improving all processes in every area of our work.

INNOVATION AND CREATIVITY

We believe in striving for improvement in every activity involved in our

business by pursuing and encouraging risk-taking, experimentation and

learning at all levels within the company with a view to achieving

excellence and competitiveness.


TRUST AND TEAM SPIRIT

We believe in achieving harmony in work life through mutual trust,

transparency, co-operation, and a sense of belonging. We will strive for

building empowered teams to work towards achieving organizational

goals.

RESPECT FOR THE INDIVIDUAL

We value our people. We will treat each other with dignity and respect

and strive for individual growth and realisation of everyo ne's full

potential.

INTEGRITY

We believe in a commitment to be honest, trustworthy, and fair in all our

dealings. We commit to be loyal and devoted to our organization. We will

practice self discipline and own responsibility for our actions. We will

comply with all requirements so as to ensure that our organization is

always worthy of trust.


# ‘   #
!‘

 ‘ * ‘ came into existence on c‘

! ‘ c' ‘ The Company was formed by the merger of Hindustan

Aircraft Limited‘ with Aeronautics India Limited and Aircraft

Manufacturing Depot, Kanpur. The Company traces its roots to the

*
pioneering efforts of an industrialist ‘ with extraordinary vision, the late

Seth Walchand Hirachand, who set up‘ Hindustan Aircraft Limited at

Bangalore in association with the erstwhile‘

princely State of Mysore in December 1940. The Government of India

became a shareholder in March 1941 and took over the Management in

1942.

Today, HAL has 19 Production Units and 9 Research and Design

Centers in 7 locations in India. The Company has an impressive product

track record ± c% types of aircraft manufactured with in-house R & D and

c'‘ types produced under license. HAL has manufactured  ‘ &((+‘


! ‘ 3600‘
‘ and overhauled over ,c(+‘
! ‘ and %-&++‘


. HAL has been successful in numerous R & D programs

developed for both Defense and Civil Aviation sectors. HAL has made

substantial progress in its current projects:

· Dhruv, which is Advanced Light Helicopter (ALH)

· Tejas - Light Combat Aircraft (LCA)

· Intermediate Jet Trainer (IJT)

· Various military and civil upgrades.

HAL has played a significant role for India's space programs by

participating in the manufacture of structures for Satellite Launch

Vehicles like

· PSLV (Polar Satellite Launch Vehicle)

X
· GSLV (Geo-synchronous Satellite Launch Vehicle)

· IRS (Indian Remote Satellite)

· INSAT (Indian National Satellite)

HAL has formed the following Joint Ventures (JVs):

· BAeHAL Software Limited

· Indo-Russian Aviation Limited (IRAL)

· Snecma HAL Aerospace Pvt Ltd

· SAMTEL HAL Display System Limited

· HALBIT Avionics Pvt Ltd

· HAL-Edgewood Technologies Pvt Ltd

· INFOTECH HAL Ltd

Apart from these seven, other major diversification projects are Industrial

Marine Gas Turbine and Airport Services. Several Co-production and

Joint Ventures with international participation are under consideration.

HAL's supplies / services are mainly to Indian Defense Services, Coast

Guards and Border Security Forces. Transport Aircraft and Helicopters

have also been supplied to Airlines as well as State Governments of

India. The Company has also achieved a foothold in export in more than

30 countries, having demonstrated its quality and price competitiveness.

HAL has won several International & National Awards for achievements

in R&D, Technology, Managerial Performance, Exports, Energy

Conservation, Quality and Fulfillment of Social Responsibilities.

o
· HAL was awarded the ³INTERNATIONAL GOLD MEDAL AWARD´ for

Corporate Achievement in Quality and Efficiency at the International

Summit (Global Rating Leaders 2003), London, UK by M/s Global

Rating, UK in conjunction with the International Information and

Marketing Centre (IIMC).

· HAL was presented the International - ³ARCH OF EUROPE´ Award in

Gold Category in recognition for its commitment to Quality, Leadership,

Technology and Innovation.· At the National level, HAL won the "GOLD

TROPHY" for excellence in Public Sector Management, instituted by the

Standing Conference of Public Enterprises (SCOPE).

The Company scaled new heights in the financial year 2006-07 with a

turnover of Rs.7,783.61 Crores.

 ‘è‘è ‘

#‘&+‘ÿ ‘

Twin-seater, Multi-role, Long range Fighter / Bomber / Air Superiority

Aircraft.

ÿ
$%-‘ÿ‘

Single-seater Tactical Fighter / Bomber with variable sweep wings.

‘
r
 ‘‘

The Ejection Seat is installed to provide safe escape to the Pilot from the

Aircraft while

catapuling is effected with the help of a combined Ejection Gun. The

Division has the facilities and expertise in the manufacture and overhaul

of ejection seats for both MiG-27M and MiG-21 variants.

 # ‘   
 ‘

HAL commenced production of Jaguar International - deep penetration

strike and battlefield tactical Support Aircraft in 1979 under licence from

British Aerospace, including the engine, accessories and

avionics.Jaguar aircraft is designed with 7 hard points ( 4 under wing, 2

over wing and 1 under fuselage) capable of.

#‘*  ! ‘
‘ 
! ‘

With a proven track record and established technology for manufacture

of helicopters and

its components, the Helicopter Division commenced series production of

Dhruv (Advanced Light Helicopter) in 2000 - 2001. The ALH is a multi-

role, multi-mission helicopter in 5.5 ton class, fully designed and

developed by HAL. Built to FAR 29 specifications, Dhruv is designed to

meet the requirement of both military and civil operators.

rc
‘ÿ "‘ # ‘

· Designed to perform both utility and attack roles

· Twin engine configuration which allows continued flight virtually

throughout the flight envelope.

· Incorporates a number of advanced technologies ± Integrated Dynamic

System (IDS) , Anti-resonance Vibration Isolation System (ARIS) , Full

Authority Digital Electronic Control (FADEC) , Hingeless Main Rotor,

Bearingless Tail Rotor and Automatic Flight Control

System

· 7 Dhruv Helicopters were delivered to Indian Defence Forces in 2000-

2001 Exports :

· Airbus A320 Forward Passenger Doors

· Boeing 757 Over Wing Exit Doors

· Boeing 777 Uplock Box Assembly

· Boeing 767 Bulk Cargo Doors

· Boeing 737 Freighter Conversion Kits

· BAE Systems ± Tornado Pylons

· Fokker Aerostructures ± F50 Horizontal Stablizers

· Boeing -3D-Modelling / Digitisation of Drawings

rG
 ‘
‘
‘

  ‘
! ‘

· Bangalore



 ‘
! ‘

· Mumbai

· Delhi

· Chennai

· Vishakapatnam

· Manufacturing Units

· Bangalore

· Hyderabad

· Lucknow

· Korwa ( UP)

· Koraput (Orissa )

· Kanpur

· Nasik ( Maharashtra)

 
‘  ‘

· Bangalore

· Hyderabad

· Nasik.

r


 ‘
! ‘#‘‘
‘

· London

· Moscow

rr
 ‘è‘è ‘

#‘&+‘ÿ ‘
‘
‘
Twin-seater, Multi-role, Long range Fighter /
Bomber / Air Superiority Aircraft.‘
‘
ÿ
$%-‘ÿ‘
‘
‘
‘
Single-seater Tactical Fighter / Bomber with
variable sweep wings‘
‘
 ‘ ‘
‘
‘
‘
The Ejection Seat is installed to provide
safe escape to the Pilot from the Aircraft
while catapuling is effected with the help of
a combined Ejection Gun. The Division has
the facilities and expertise in the manufacture and overhaul of ejection
seats for both MiG-27M and MiG-21 variants.‘‘
‘

 # ‘   
 ‘
‘
‘
HAL commenced production of Jaguar
International - deep penetration strike
and battlefield tactical Support Aircraft in
1979 under licence from British
Aerospace, including the engine,
accessories and avionics.

Jaguar aircraft is designed with 7 hard points ( 4 under wing, 2 over wing
and 1 under fuselage) capable of.


‘

#‘ *  ! ‘

‘  
! ‘
‘
‘
With a proven track
record and established
technology for
manufacture of helicopters and its components, the Helicopter Division
commenced series production of Dhruv (Advanced Light Helicopter) in
2000 - 2001. The ALH is a multi-role, multi-mission helicopter in 5.5 ton
class, fully designed and developed by HAL. Built to FAR 29
specifications, Dhruv is designed to meet the requirement of both military
and civil operators.‘‘

ÿ "‘ # 
~ Designed to perform both utility and attack roles

~ Twin engine configuration which allows continued flight virtually


throughout the flight envelope

~ Incorporates a number of advanced technologies - Integrated


Dynamic System (IDS) , Anti-resonance Vibration Isolation System
(ARIS) , Full Authority Digital Electronic Control (FADEC) ,
Hingeless Main Rotor, Bearingless Tail Rotor and Automatic Flight
Control System

~ 7 Dhruv Helicopters were delivered to Indian Defence Forces in


2000-2001‘
‘
‘

r
‘

‘.‘
~ Airbus A320 Forward Passenger Doors
~ Boeing 757 Over Wing Exit Doors
~ Boeing 777 Uplock Box Assembly
~ Boeing 767 Bulk Cargo Doors
~ Boeing 737 Freighter Conversion Kits
~ BAE Systems ± Tornado Pylons
~ Fokker Aerostructures ± F50 Horizontal Stablizers
~ Boeing -3D-Modelling / Digitisation

r*
  ‘èÿÿ‘ ‘ ‘

HAL follows the philosophy to establish and build a strong

performance driven culture with greater accountability and

responsibility at all levels. To that extent the Company views

capability as a combination of the right people in the right jobs,

supported by the right processes, systems, structure and metrics.

The Company organizes various training and development

programmes, both inhouse and at other places in order to enhance

the skills and efficiency of its employees. These training and

development programmes are conducted at various levels for

officers.

~   ‘ ‘ ‘ ‘

HAL provides training to all its employees as per the policy of the

organization

~ èè‘ ‘   .‘ To ensure availability of trained

manpower.

~ è.‘All categories of employees.

~    ‘‘‘

~ ÿÿ‘‘

~ The Performance Appraisal form of the organization has a section

in which the training and development needs are filled up. The

rX
Individual Officer first identifies the training needs of himself and

then it is recommended by the reporting Officer and then by the

Departmental Head.

~ The Training needs as identified in the PAR are recorded by the

HRD Department and necessary action is taken for imparting the

identified training. Training needs are identified based on:

~ - Company¶s strategy and policy.

~ - Organizational Thrust Areas.

~ - New Emerging Areas.

~ PREPARATION OF TRAINING PLAN :

The training of Executives in HAL is given by :

                  

       

IMPARTING OF TRAINING

Actual training is imparted with the help of in-house and outside

agencies. The selection of these agencies is done on the basis of

reputation; programmes offered by them, past experience and

feedback received from the earlier participants. Training is als o

imparted by nominating the concerned employee for an external

training programme. All records of the training are maintained at

branch as per Record of Training in the Personnel folder and the

ro
same is intimated to the Executive Office Personnel through t he

Monthly Personnel Report.

FEEDBACK

A feedback is taken from the participants through a questionnaire

on the programme and their impressions in order to further

improve upon the same. There are three such questionnaires

available and one of these is used depending upon the nature of

the training programme and the level of participants. Also, a

person from the personnel department sits through the final

session of the programme and takes the verbal feedback about the

programme.

INDUCTION TRAINING

This is carried out as the very first step for any new entrant into

Company. The department prepares a schedule for the employee

as per which he is required to spend specific time in each

department. During such period, he is reporting to the respective

department head. The objective of the induction programme is to

familiarize the participant to the function of different department.

The copies of the same are sent to the General Manager and all

concerned. At the end of the induction, the trainee has to submit a

report to the Personnel Department.

å
MANAGEMENT TRAINEE¶S TRAINING

Management trainees are given a fortnight of induction

programme. Corporate HR advises it as per Management Trainee

Training programme designed by them. Thereafter, a detailed

training programme is carried out whereby the incumbent is to

understand in depth of working of each department at various

locations as per the programme given by the Corporate HR.

Corporate HR maintains all relevant records pertaining to

Management Trainee¶s training at Bangalore.

~ A person gets nominated for the training programme in the

following two ways:

~ a) Training programme flowing from the training needs.

~ b) Training programme for testing out the training/ increased

awareness/ general information/ omnibus training types etc.

TRAINING PROGRAMMES FLOWING FROM TRAINING NEEDS:

The programmes are divided into three broad categories:

1.Functional

2. Behavioral

3.General/ Omnibus programmes

åc
c Functional:‘ The outcome of the training is measured by

comparing the data pre-training and post-training. A scale is

developed for measuring the effectiveness of training based on the

% achievement of the objectives.

G Behavioral:‘ The effectiveness of the training of this nature is

measured annually. This is seen through the training need

identification for the coming year for the employee. If the training

need is repeated there, then the training provided is taken as

ineffective. If the training need is repeated but with focus on a part

of the need, then the training is partially effective. If not repeated,

then the training is effective.

 General:‘ These are the training needs flowing directly from the

organizational needs. Examples of these can be ISO 9000 training,

ISO 14000 training and any awareness training. These are

omnibus training programmes, which are run for a large number of

employees.

The effectiveness of the training is measured by

1. Achievement of those organizational objectives within the time

lines.

2. Number of audit issues raised on the areas covered in the

training.

åG
3. Any other such thing as defined in the training brochure

4.The effectiveness of the outside training programme is

measured on the same line as above. However, no detailed brochure is

prepared for the same. The measurement criterion for the programme is

defined in the beginning of the programme and effectiveness measured

against the same. A consolidated effectiveness report of the training

programme is prepared at the end of the year. The programmes that are

found to be ineffective are reworked 

Training programme for testing out the training

Also there are training programmes, which are not flowing directly from

the training needs measurement of effectiveness o f the training is not

needed to be measured.

å
RESEARCH OBJECTIVES
‘

OBJECTIVES OF THE STUDY


The first & foremost step in any research work is to identify the problems
or objectives on which the researcher has to work on.

MAJOR OBJECTIVE
To analyze the existing training practices, its effectiveness and
recommend measures to improve the training practices in HAL.

RESEARCH METHODOLOGY

     
 
         
   


 
         
  
 
   
                    

      


According to Clifford Woody, ³Research Methodology comprises of
defining & redefining problems, collecting, organizing &evaluating data,
making deductions &researching to conclusions.´
Accordingly, the methodology used in the project is as follows: -
D Defining the objectives of the study
D Framing of questionnaire keeping objectives in mind (considering
the objectives)
D Feedback from the employees
D Analysis of feedback
D Conclusion, findings and suggestions.
‘

år
‘

SELECTION OF SAMPLE SIZE


In order to take a reasonable sample size and not to disturb the
functioning of the organization, a sample size of reasonable strength of
the Company has been taken in order to arrive at the present practices
of training in the Company.

Accordingly, 50 officers have been selected at random from all the


departments of the organization and feedback forms (questionnaire)
have been obtained. The data has been analyzed in order to arrive at
present training practices in the organization.

SAMPLING TECHNIQUE USED


The technique of  ‘  
has been used in the analysis of
the data. Random sampling from a finite population refers to that method
of sample selection, which gives each possible sample combination an
equal probability of being picked up and each item in the entire
population to have an equal chance of being included in the sample.
This sampling is without replacement, i.e. once an item is selected for
the sample, it cannot appear in the sample again.

DATA COLLECTION
To determine the appropriate data for research mainly two kinds of data
was collected namely primary & secondary data as explained below:

PRIMARY DATA
Primary data are those, which were collected afresh & for the first time
and thus happen to be original in character. However, there are many

åå
methods of collecting the primary data; all have not been used for the
purpose of this project. The ones that have been used are:

D Questionnaire ‘
D Informal Interviews‘
D Observation ‘

SECONDARY DATA
Secondary data is collected from previous researches and literature to
fill in the respective project. The secondary data was collected through:
D Text Books
D Articles
D Journals
D Websites
‘

STATISTICAL TOOLS USED


The main statistical tools used for the collection and analyses of data in
this project are:
D Pie Charts‘
D Tables‘
‘

å
LIMITATIONS OF THE STUDY
‘

The following are the limitations of the study:


D The sample size was small and hence the results can have a
degree of variation.
D The response of the employees in giving information was
lukewarm.
‘

SCOPE OF THE STUDY


Training Effectiveness is the process wherein the management finds out
how effective it has been at training and developing the employees in an
organization.
D This study gives some suggestions for making the present training
and development system more effective.
D It gives organization the direction, how to deal differently with
different employees.
D It identifies the training & development needs present among the
employees.
‘

‘
‘

å*
?A A A A YSIS
c‘ /‘  0‘

‘  ‘ ‘0 ‘ ‘
‘ ‘ ‘
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. f . f   t % f  
P 
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 t  %
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More than 15
15% 0_5
40%

10_15
20%

6_10
25%

è  ‘
% f t  ffi  
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å 

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‘ /  ‘ 2 / ‘ ‘ 0‘  ‘

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pti  . f   t % f  


St l  %
tl  %
t S %
tl ?i %
St l ?i %
tl %
‘
‘
‘
‘

6trongly
di6agree
20% 6trongly agree
25%
moderately
di6agree
5%

moderately
can't 6ay agree
15% 35%

‘
‘
‘

å

‘

è ‘
‘
35% of the respondents moderately agree to the fact of knowing the
training objectives beforehand, in addition to 25% who strongly agree.
But a small population disagrees as 20% strongly disagree to this notion.
Training objectives should therefore be made known compulsorily before
imparting training in the organization.

&‘  ‘ 

‘    ‘ ‘    ‘ ‘ #‘    ‘
 ‘
‘

Options No. of Respondents % of Responses


Strongly agree 15 30%
Moderately agree 20 40%
Can¶t Say 7 15%
Moderately 5 10%
Disagree
Strongly Disagree 3 5%
Total 50 100%


‘

6trongly
moderately d 6agree
d 6agree 5%
10% 6trongly agree
30%
can't 6ay
15%

moderately
agree
40%

‘
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l tl  . %   t l  t
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pti  . f   t % f  


St l  %

tl  %
t S %

tl ?i %
St l ?i %

tl %
‘

6trongly
d 6agree
10%
moderately 6trongly agree
d 6agree 32%
16%

moderately
can't 6ay agree
21% 21%

‘
‘

è  ‘
‘
å %   t fl tt t ti liit f t tii   
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pti  . f   t % f  
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pti  . f   t % f  


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6trongly d 6agree
moderately 10%
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oderately

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å

‘

è ‘
40% of the respondents believe that the training aids used were helpful
in improving the overall effectiveness, yet 20% disagree to this notion.
35% respondents did not comment on the issue. Yet the total mindset of
the respondents was that the organization should use better scientific
aids to enhance the presentation and acceptance value of the training
programme.
‘

8) The training was effective in improving on- the- job efficiency.


‘

Options No. of Respondents % of Responses


Strongly agree 8 15%
Moderately agree 15 30%
Can¶t Say 10 20%
Moderately 10 20%
Disagree
Strongly Disagree 7 15%
Total 50 100%
‘


6trongly
d 6agree
15% 6trongly agree
15%
moderately
d 6agree moderately
20% agree
30%

can't 6ay
20%

‘
‘

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rå%   t li
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ffi i t å% i t ti. 
i f t   t 
t   
i   t  l i l  t t i  f  t tii
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ilt l i  ti tj  ffi i .
‘

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6trongly
10% moderately
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15%

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moderately 25%
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10%

‘
‘
‘
‘
‘

 

‘

INTERPRETATION
‘
25% respondents have the opinion that the frequency of the training
programmes is sufficient but 50% of the respondents differ to this. They
believe that the number of training programmes organized in a year
should be increased and some in house training programmes should
also be organized by the organization regularly.
‘

c+‘ è  ‘ # ‘ ‘ ! ‘ #‘ # ‘ 


‘ ‘   ‘
‘  ‘


‘

‘    ‘
The major suggestions for changes in the existing training programmes
are as follows:-
D The frequency of the training programmes organized in a year
should be increased.
D The duration of the training sessions should be amplified.
D New programmes for personal as well as professional
development of the officers should be developed.
D Officers should be referred for the training programmes as per
their developmental needs.
D The training programmes should be organized outside the office in
order to avoid disturbance in the work.
D Some training sessions should also be organized in house for the
officers who find it difficult to attend them if held outside the office
premises.
D Better presentation technologies should be used in order to
increase the effectiveness of the programmes.
D The course curriculum for the training programmes should be
current in terms of the new developments in the world.

o
c ‘ /‘ 0‘ 

‘  ‘
 ‘ 0‘   ‘ 
‘
‘
 ‘0 1
‘
‘

. f . f   t % f  


P 

t   %

å  å%

   %
 t   %

tl å  %
‘
‘
‘

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6_8 3
10 

3_5
25  V t 2
62 

‘
‘

‘
‘
‘



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 tt   tii   i t lt
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pti  . f   t % f  

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‘

moderately 6trongly
d 6agree d 6agree
13% 3%

can't 6ay
12%
6trongly agree
47%
moderately
agree
25%

 

‘

è ‘
71% of the respondents feel that the training programmes were useful.
13% respondents could not comment on the question and 16% think that
the programmes were irrelevant to their objective of being useful. The
organization must ensure programmes that are useful and prove to cater
to the developmental needs of the workers.
‘
‘

c%‘‘‘ ‘
 ‘

‘‘ ‘

‘   ‘ ‘#
!
 ‘
‘

Options No. of Respondents % of Responses


Strongly agree 9 18%
Moderately agree 18 34%
Can¶t Say 6 13%
Moderately 7 15%
Disagree
Strongly Disagree 10 20%
Total 50 100%
‘

*G
6trongly
d 6agree
6trongly agree
20%
17%

moderately
d 6agree
15% moderately
agree
35%
can't 6ay
13%

‘
‘

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r %   t fl tt t ti liit f t tii   
 t t å% fl tt it  iffi it. Al , % l  t
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t   t
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c ‘ 
‘
 ‘ 

‘ ‘
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65% respondents feel that the increase in the duration of the training
programmes would be beneficial but 25% differ to this opinion. Going by
the majority, the organization should make required changes to increase
the duration of the programmes and also take the opinion of the workers
to have an effective training session.

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Options No. of Respondents % of Responses


Strongly agree 19 37%
Moderately agree 13 25%
Can¶t Say 6 13%
Moderately 7 15%
Disagree
Strongly Disagree 5 10%
Total 50 100%


6trongly
d 36agree
10%
moderately
d 26agree 6trongly agree
15% 37%

can't 6ay
13% moderately
agree
25%

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d 46agree 6trongly agree
15% 25%

moderately
d 46agree moderately
20% agree
10%
can't 6ay
30%

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35% respondents believe that the training aids were effective in
improving the overall efficiency of the programme. Contrary to this, 35%
disagree and 30% could not comment on the issue. The organization
should ensure positive awareness about the training aids used. Also, the
use of better presentation aids should be facilitated.

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Options No. of Respondents % of Responses
Strongly agree 8 18%
Moderately agree 7 15%
Can¶t Say 6 10%
Moderately 19 37%
Disagree
Strongly Disagree 10 20%
Total 50 100%
‘
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6trongly
d 66agree 6trongly agree
20% 17%
moderately
agree
15%

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moderately 10%
d 56agree
38%

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13% 50%

moderately
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22%

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72% respondents feel that participative and interactive training session
could provide more awareness and knowledge in a small span of time as
compared to classroom teaching. 13% respondents could not comment
on this and 15% disagree to it.
‘

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The major suggestions for changes in the existing training programmes
are as follows:-
D The workers were of the opinion that external faculty should be
appointed for the training programmes.
D The period of the training sessions should be augmented.
D The rate of the training programmes organized in a year should be
increased.
D Every one should get a chance to attend the training programmes.
D Documentaries and other films relating to issues of motivation,
team building should be screened.
D Practical examples should be used to make things easy to
understand during the training sessions.
D Better technological aids and methods should be used to make the
training sessions exciting.

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PERSONAL DATA ( OPTIONAL)

NAME:

DESIGNATION:

QUALIFICATION:

EXPERIENCE:

XG
QUESTIONNAIRRE ON EXECUTIVE TRAINING AND

DEVELOPMENT IN HAL

1) How many training programmes have you attended in last 5 years?

0-5

6-10

10-15

More than 15

2) The programme objectives were known to you before attending it.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

3) The training programme was relevant to your developmental needs.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

X
4) The period of training session was sufficient for the learning.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

5) The training methods used during the training were effective for

understanding the subject.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

6) The training sessions were exciting and a good learning experience.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

Xr
7) The training aids used were helpful in improving the overall

effectiveness of the programme.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

8) The training was effective in improving on- the- job efficiency.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

9) In your opinion, the numbers of training programmes organized during

the year were sufficient for officers of HAL.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree


10) How many training programmes have you attended during the last

year?

Upto 2

3-5

6-8

More than 8

11) The training given is useful to you.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

12) The time limit of the training programme was sufficient

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

X
13) The time limit of the training programme, if increased would make it

more effective.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

14) The training was effective in improving your on-the-job efficiency.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

15) The training aids used were effective in improving the overall

effectiveness of the programme.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

X*
16) The number of training programmes organized for workers in a year

are sufficient.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

17) The participation of workers in training programme would help

increase its effectiveness.

Strongly agree

Moderately agree

Can¶t Say

Moderately Disagree

Strongly Disagree

XX
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