Professional Documents
Culture Documents
Employee training tries to improve skills, or add to the existing level of
knowledge so that employee is better equipped to do his present job, or
to prepare him for a higher position with increased responsibilities.
However individual growth is not and ends in itself. Organizational
growth need to be measured along with individual growth.
Training refers to the teaching or learning activities done for the primary
purpose of helping members of an organization to acquire and apply the
knowledge skills, abilities, and attitude needed by that organization to
acquire and apply the same. Broadly speaking training is the act of
increasing the knowledge and skill of an employee for doing a particular
job.
In today¶s scenario change is the order of the day and the only way to
deal with it is to learn and grow. Employees have become central to
success or failure of an organization they are the cornucopia of ideas.
So it high time the organization realize that ³train and retain is the
mantra of new millennium.´
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DIFFERENCE BETWEEN TRAINING AND DEVELOPMENT
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è è
D MOTIVATION
Learning is enhanced when the learner is motivated. Learning
experience must be designed so learners can see how it will help in
achieving the goals of the organization. Effectiveness of training
depends on motivation.
D FEEDBACK
Training requires feedback. It is required so the trainee can correct his
mistakes. Only getting information about how he is doing to achieve
goals, he can correct the deviations.
D REINFORCEMENT
The principle of reinforcement tells the behaviors that are positively
reinforced are encouraged and sustained. It increases the likelihood that
a learned behavior well be repeated.
D PRACTICE
Practice increases a trainee¶s performance. When the trainees practice
actually, they gain confidence and are less likely to make errors or to
forget what they have learned.
D INDIVIDUAL DIFFERENCES
Individual training is costly. Group training is advantageous to the
organization. Individuals vary in intelligence and aptitude from person to
person. Training must be geared to the intelligence and aptitude of
individual trainee.
D TO INCREASE PRODUCTIVITY
An instructor can help employees increase their level of performance on
their assignment. Increase in human performance leads to increase in
the operational productivity and also the increase in the profit of the
company.
D TO IMPROVE QUALITY
Better-trained workers are less likely to make operational mistakes. It
can be in relationship to the company or in reference to the intangible
organizational employment atmosphere.
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D TO IMPROVE ORGANIZATIONAL CLIMATE
An endless chain of positive reactions result from a well planned training
programme.
D PERSONAL GROWTH
Employees on a personal basis gain individually from their exposure to
educational expressions. Training programmes give them wider
awareness and skills.
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D To impart to the new entrants the basic knowledge and skills they
need for definite tasks.
D To prevent obsolescence.
D To promote individual and collective morale, responsibility and
cooperative attitudes etc.
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D Orientation training
Induction or orientation training seeks to adjust newly appointed
employees to the work environment. Every new employee needs to
be made fully familiar with his job, his superiors and subordinates and
with the rules and regulations of the organization. Induction training
creates self-confidence in the employees. It is also knows as pre-job
training. It is brief and informative.
D
It refers to the training provided with a view to increase the
knowledge and skills of an employee for performance on the job.
Employees may be taught the correct methods of handling equipment
and machines used in a job. Such training helps to reduce accidents,
waste and inefficiency in the performance of the job.
D Safety training
Training provided to minimize accidents and damage to machinery is
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D è
It involves training of existing employees to enable them to perform
higher-level jobs. Employees with potential are selected and they are
given training before their promotion, so that they do not find it difficult
to shoulder the higher responsibilities of the new positions to which
they are promoted.
D
When existing techniques become obsolete due to the development
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METHODS OF
TRAINING
^
D ON-THE-JOB TECHNIQUES
On the job techniques enables managers to practice management skills,
make mistakes and learn from their mistakes under the guidance of an
experienced, competent manager. Some of the methods are as:
D
It is also referred to as cross straining. It involves placing an employee
on different jobs for periods of time ranging from a few hours to several
weeks. At lower job levels, it normally consumes a short period, such as
few hours or one or two days. At higher job levels, it may consume much
larger periods because staff trainees may be learning complex functions
and responsibilities.
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the trainees a greater understanding of how various work areas
function.For middle and upper level management, it serves a slightly
different function. At this stage, it involves lateral promotions, which last
for one or more years. It involves a move to different work environment
so that manager may develop competence in general management
decision-making skills.
D
!
"
By giving an employee added job duties, and increasing the
autonomy and responsibilities associated with the job, the firm allows
an employee to learn a lot about the job, department and
organization.
D
#!
It is also known as step-by-step training. Here, the trainer explains
the trainee the way of doing the jobs, job knowledge and skills and
allows him to do the job. The trainer appraises the performance of the
trainee, provides feedback information and corrects the trainee. In
simple words, it involves preparation, presentation, performance, and
tryout and follow up.
D !
:
The trainee is placed under a particular supervisor who functions as a
coach in training the individual. The supervisor provides the feedback
to the trainee on his performance and offers him some suggestions
for improvement. Often the trainee shares some duties and
responsibilities of the coach and relives him of his burden. A
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drawback is that the trainee may not have the freedom or opportunity
to express his own ideas.
D
Here in, a group of trainees are given and asked to solve an actual
organizational problem. The trainees solve the problem jointly. This
develops team work and group cohesiveness feelings amongst the
trainees.
D $$
It includes anything performed away from the employee¶s job area
or
immediate work area.
D èÿÿ
These are conducted within the organizations own training
D OFF-SITE PROGRAMMES
It is held elsewhere and sponsored by an educational institution, a
professional association, a government agency or an independent
training and development firm. The various off- the- job-training
programmes are as follows:
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D Vestibule training
Herein, actual work conditions are simulated in a classroom.
D Role-playing
It is defined as a method of human interaction that involves realistic
behaviour in imaginary situations. This method involves action doing
and practice. The participants play the role of certain characters, such
as production manager, HR manager, foreman, workers etc. This
method is mostly used for developing interpersonal interactions and
relations.
D Lecture method
The lecture is a traditional and direct method of instruction. The
instruction organizes the material and gives it to the group of trainees
in the form of a talk. To be effective, the lecture must motivate and
create interest among the trainees. An advantage of this method is
that it is direct and can be used for a large group of trainees.
D Conference or discussion
It is a method in training the clerical, professional and supervisory
personnel. It involves a group of people who pose ideas, examine
and share facts and data, test assumptions and draw conclusions, all
of which contribute to the improvement of job performance. It has an
advantage that it involves two-way communication and hence
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feedback is provided. The participants feel free to speak in small
groups. Success depends upon the leadership qualities of the person
who leads the group.
D è
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This method has become popular in recent years. The subject matter
to be learned is presented in a series of carefully planned sequential
units. These units are arranged from simple to mere complex levels of
instructions. The trainee goes through these units by answering
questions or filling the blanks. This method is expensive and time
consuming.
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are the people who shape the policies, make the decisions
and see their implementation in any business organization. They are the
president, the vice-president, the managing director, works manager,
plant superintendent, controller, treasurer, office managers, engineers,
directors of functions such as purchasing, research, personnel, legal,
marketing etc.
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may be stated as the application of planned
efforts for raising the performance standards of high level managers,
and for improving the attitudes and activities that enter into or influence
their work and their work relations.
Following are the steps, which are involved in the development process
of executives:
D OBJECTIVES
The first and foremost step is to define the long- term objectives of
training and development of executives.
D STRENGTH AND WEAKNESS
An inventory of managers is taken with special focus on their strength in
terms of managerial skills and other attributes. Their unique capabilities,
specialist knowledge and achievements are listed down against each. A
comparison with the requirement of the organization will bring the gap in
knowledge and skills of existing executive. This is the weakness.
D LONG- RANGE PLANS
Here the management prepares long-term training and development
plans for their executives, which include the annual training targets, the
annual budgets and the specific area of training x
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cå
è
The scope of the study covers in depth, the various training practices,
modules, formats being followed and is limited to the company HAL and
skills of
workforce.
ÿÿ
this not the case, it is necessary to raise the skill levels and increase the
for individual to change careers several times during their working lives.
The probability of any young person learning a job today and having
The entire project talks about the training and development in theoretical
discussed what would be the input of training if we ever go for and how
money invested in terms like (ROI) i.e. return on investment. What are
the ways we can identify the training need of any employee and how to
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and latest available trends in training method, the benefits which we can
derive out of it. How the evaluation should be done and how effective is
unique manner a lesson for other to follow as to how to train and retain
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format.
DEVLOPMENT
D Traditional Approach
were holding the traditional view that managers are born and not made.
There were also some views that training is a very costly affair and not
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TRAINING DEFINED
It¶s not what you want in life, but it¶s knowing how to reach it
It¶s not where you want to go, but it¶s knowing how to get there
It¶s not how high you want to rise, but it¶s knowing how to take off
It may not be quite the outcome you were aiming for, but it will be an
outcome
It¶s not what you dream of doing, but it¶s having the knowledge to do it
It¶s not the goal you set, but it¶s what you need to achieve it
Training is about knowing where you stand (no matter how good or bad
the current situation looks) at present, and where you will be after some
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Importance of Training and Development
individual goals.
goal.
image.
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Training and Development helps in developing leadership skills,
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time. The counterargument here is that resources are always limited and
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the training objectives actually lead the design of training. It provides the
clear guidelines and develops the training program in less time because
Training objectives tell the trainee that what is expected out of him at the
1. Trainer
2. Trainee
3. Designer
4. Evaluator
$ The training objective is also beneficial to trainer because it
helps the trainer to measure the progress of trainees and make the
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training program in trainee¶s mind that actually helps in gaining attention.
) The training objective is beneficial to the training designer
he¶ll buy the training package according to that only. The training
designer would then look for the training methods, training equipments,
the objective is known, the designer will design a training program that
will include ways to improve the interpersonal skills, such as verbal and
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performance of trainees. Training objective is an important to tool to
The HR functioning is changing with time and with this change, the
equally important with that of other HR functions. Gone are the days,
such as, marketing & sales, HR, production, finance, etc depends on
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achieving their professional and personal goals, increasing the level of
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Role of HRD Professionals in Training
This is the era of cut-throat competition and with this changing scenario
training
Models of Training
such as, marketing & sales, HR, production, finance, etc depends on
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system must have some output from these inputs in order to survive.
one such basic model of five steps is system model that is explained
some internal and external forces, that poses threats and opportunities,
on the content, form, and conduct of the training efforts. The internal
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forces are the various demands of the organization for a better learning
1. System Model
3. Transitional model
standards.
1. Analyze and identify the training needs i.e. to analyze the department,
achieved.
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The Instructional System Development model comprises of five stages:
å ± The purpose of this phase is to make sure that the
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The ISD model is a continuous process that lasts throughout the training
throughout the entire training program. In this model, the output of one
and values of the organization on the basis of which training model i.e.
± focuses on the milestones that the organization would like to
achieve after the defined point of time. A vision statement tells that
where the organization sees itself few years down the line. A vision may
ÿ
± explain the reason of organizational existence. It identifies
the organization. The mission statement tells about the identity that how
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± is the translation of vision and mission into communicable
The mission, vision, and values precede the objective in the inner loop.
formulated keeping these three things in mind and then the training
model is further.
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MISSION
"
VALUES
customers ' needs and to deliver products and services that fulfill and
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COMMITMENT TO TOTAL QUALITY
the cost and shorten the delivery period of our products and services.
TRUST AND TEAM SPIRIT
goals.
We value our people. We will treat each other with dignity and respect
and strive for individual growth and realisation of everyo ne's full
potential.
INTEGRITY
practice self discipline and own responsibility for our actions. We will
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* came into existence on c
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pioneering efforts of an industrialist with extraordinary vision, the late
1942.
! 3600
and overhauled over ,c(+
! and %-&++
. HAL has been successful in numerous R & D programs
developed for both Defense and Civil Aviation sectors. HAL has made
Vehicles like
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· GSLV (Geo-synchronous Satellite Launch Vehicle)
Apart from these seven, other major diversification projects are Industrial
India. The Company has also achieved a foothold in export in more than
HAL has won several International & National Awards for achievements
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· HAL was awarded the ³INTERNATIONAL GOLD MEDAL AWARD´ for
Technology and Innovation.· At the National level, HAL won the "GOLD
The Company scaled new heights in the financial year 2006-07 with a
èè
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Aircraft.
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The Ejection Seat is installed to provide safe escape to the Pilot from the
Aircraft while
Division has the facilities and expertise in the manufacture and overhaul
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strike and battlefield tactical Support Aircraft in 1979 under licence from
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of helicopters and
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System
2001 Exports :
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· Bangalore
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· Mumbai
· Delhi
· Chennai
· Vishakapatnam
· Manufacturing Units
· Bangalore
· Hyderabad
· Lucknow
· Korwa ( UP)
· Koraput (Orissa )
· Kanpur
· Nasik ( Maharashtra)
· Bangalore
· Hyderabad
· Nasik.
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· London
· Moscow
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#&+ÿ
Twin-seater, Multi-role, Long range Fighter /
Bomber / Air Superiority Aircraft.
ÿ
$%-ÿ
Single-seater Tactical Fighter / Bomber with
variable sweep wings
The Ejection Seat is installed to provide
safe escape to the Pilot from the Aircraft
while catapuling is effected with the help of
a combined Ejection Gun. The Division has
the facilities and expertise in the manufacture and overhaul of ejection
seats for both MiG-27M and MiG-21 variants.
#
HAL commenced production of Jaguar
International - deep penetration strike
and battlefield tactical Support Aircraft in
1979 under licence from British
Aerospace, including the engine,
accessories and avionics.
Jaguar aircraft is designed with 7 hard points ( 4 under wing, 2 over wing
and 1 under fuselage) capable of.
rå
# * !
!
With a proven track
record and established
technology for
manufacture of helicopters and its components, the Helicopter Division
commenced series production of Dhruv (Advanced Light Helicopter) in
2000 - 2001. The ALH is a multi-role, multi-mission helicopter in 5.5 ton
class, fully designed and developed by HAL. Built to FAR 29
specifications, Dhruv is designed to meet the requirement of both military
and civil operators.
ÿ "
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~ Designed to perform both utility and attack roles
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.
~ Airbus A320 Forward Passenger Doors
~ Boeing 757 Over Wing Exit Doors
~ Boeing 777 Uplock Box Assembly
~ Boeing 767 Bulk Cargo Doors
~ Boeing 737 Freighter Conversion Kits
~ BAE Systems ± Tornado Pylons
~ Fokker Aerostructures ± F50 Horizontal Stablizers
~ Boeing -3D-Modelling / Digitisation
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èÿÿ
officers.
HAL provides training to all its employees as per the policy of the
organization
manpower.
~ ÿÿ
in which the training and development needs are filled up. The
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Individual Officer first identifies the training needs of himself and
Departmental Head.
IMPARTING OF TRAINING
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same is intimated to the Executive Office Personnel through t he
FEEDBACK
session of the programme and takes the verbal feedback about the
programme.
INDUCTION TRAINING
This is carried out as the very first step for any new entrant into
The copies of the same are sent to the General Manager and all
å
MANAGEMENT TRAINEE¶S TRAINING
1.Functional
2. Behavioral
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c Functional: The outcome of the training is measured by
identification for the coming year for the employee. If the training
General: These are the training needs flowing directly from the
employees.
lines.
training.
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3. Any other such thing as defined in the training brochure
prepared for the same. The measurement criterion for the programme is
programme is prepared at the end of the year. The programmes that are
Also there are training programmes, which are not flowing directly from
needed to be measured.
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RESEARCH OBJECTIVES
MAJOR OBJECTIVE
To analyze the existing training practices, its effectiveness and
recommend measures to improve the training practices in HAL.
RESEARCH METHODOLOGY
According to Clifford Woody, ³Research Methodology comprises of
defining & redefining problems, collecting, organizing &evaluating data,
making deductions &researching to conclusions.´
Accordingly, the methodology used in the project is as follows: -
D Defining the objectives of the study
D Framing of questionnaire keeping objectives in mind (considering
the objectives)
D Feedback from the employees
D Analysis of feedback
D Conclusion, findings and suggestions.
år
DATA COLLECTION
To determine the appropriate data for research mainly two kinds of data
was collected namely primary & secondary data as explained below:
PRIMARY DATA
Primary data are those, which were collected afresh & for the first time
and thus happen to be original in character. However, there are many
åå
methods of collecting the primary data; all have not been used for the
purpose of this project. The ones that have been used are:
D Questionnaire
D Informal Interviews
D Observation
SECONDARY DATA
Secondary data is collected from previous researches and literature to
fill in the respective project. The secondary data was collected through:
D Text Books
D Articles
D Journals
D Websites
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LIMITATIONS OF THE STUDY
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?A A A A YSIS
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35% of the respondents moderately agree to the fact of knowing the
training objectives beforehand, in addition to 25% who strongly agree.
But a small population disagrees as 20% strongly disagree to this notion.
Training objectives should therefore be made known compulsorily before
imparting training in the organization.
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è
40% of the respondents believe that the training aids used were helpful
in improving the overall effectiveness, yet 20% disagree to this notion.
35% respondents did not comment on the issue. Yet the total mindset of
the respondents was that the organization should use better scientific
aids to enhance the presentation and acceptance value of the training
programme.
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INTERPRETATION
25% respondents have the opinion that the frequency of the training
programmes is sufficient but 50% of the respondents differ to this. They
believe that the number of training programmes organized in a year
should be increased and some in house training programmes should
also be organized by the organization regularly.
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71% of the respondents feel that the training programmes were useful.
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the programmes were irrelevant to their objective of being useful. The
organization must ensure programmes that are useful and prove to cater
to the developmental needs of the workers.
c%
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65% respondents feel that the increase in the duration of the training
programmes would be beneficial but 25% differ to this opinion. Going by
the majority, the organization should make required changes to increase
the duration of the programmes and also take the opinion of the workers
to have an effective training session.
11 11
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35% respondents believe that the training aids were effective in
improving the overall efficiency of the programme. Contrary to this, 35%
disagree and 30% could not comment on the issue. The organization
should ensure positive awareness about the training aids used. Also, the
use of better presentation aids should be facilitated.
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72% respondents feel that participative and interactive training session
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compared to classroom teaching. 13% respondents could not comment
on this and 15% disagree to it.
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NAME:
DESIGNATION:
QUALIFICATION:
EXPERIENCE:
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QUESTIONNAIRRE ON EXECUTIVE TRAINING AND
DEVELOPMENT IN HAL
0-5
6-10
10-15
More than 15
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
X
4) The period of training session was sufficient for the learning.
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
5) The training methods used during the training were effective for
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
Xr
7) The training aids used were helpful in improving the overall
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
Xå
10) How many training programmes have you attended during the last
year?
Upto 2
3-5
6-8
More than 8
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
X
13) The time limit of the training programme, if increased would make it
more effective.
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
15) The training aids used were effective in improving the overall
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
X*
16) The number of training programmes organized for workers in a year
are sufficient.
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
Strongly agree
Moderately agree
Can¶t Say
Moderately Disagree
Strongly Disagree
XX
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Xo
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