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Management of
Research and
Development
A N E V A L U AT I O N R E P O R T O N T H E
Submitted By:
T
his evaluation report aims to assess the Philippine Research, Education and
Government Institution NETwork (PREGINET) project as a research and
development (R&D) project focusing only on the aspects that has direct
impact to research and developmentR&D.
• To Assess the impact of PREGINET in terms of its R&D objectives and output
The PREGINET project was conceptualized with all these in mind. Thehe project,
based on its documented research proposal, seekssought to accomplish the
following objectives:
ii
• foster partnerships among government, academe, industry, and the
research community all over the country;
• facilitate the introduction of next-generation network technology and
services by providing better network infrastructure and new services (e.g.
security, quality of service, etc.) for research, education, and key
government institutions, and
• said network will be used in the development and demonstration of novel
applications for science, education, health, and business
iii
P R E G I N E T E V A L U A T I O N R E P O R T
3
The PREGINET project details are summarized in TableFigure 1 below:
n order to determine how effective the Phe projectREGINET project was managed,
A
it will be evaluated in terms of thein the context of each of the three project
management stages in project management:
1
Department of Treasury and Finance Government of Western Australia, Project Evaluation Guidelines,
(January 2002)
P R E G I N E T E V A L U A T I O N R E P O R T
the proposed project outputs; and 4) take advantage of and has consideration for
current and expected future economic conditions.
The problem identification process and the actual identification of the problems
identified that are to be addressed by ASTI is are the basic initial weaknesses ofin
the project. It is a case where the implementer proponent attempts to do too
muchalready has pre-conceived solution, which led to the flawed problem
identification process and in with inaadequate screening and evaluation. A of
alternative solutions to the problem were not identified and there was no an
assessment of whether the proposed solution is the best option to address the
identified problems was not conducted.
.
The second problem , unlike the first one, is in line with ASTI’s mandate; however,
the approach to the solution is again weak and should ha’ve been re-evaluated.
The implementer’s proponent’s rationale goes: in order for us to research and
develop advanced networking technologies we need to first spend our budget on
a network. If they had a clear R&D strategy with a project portfolio and strategy
for product development of advanced, undiscovered and cutting edge
technologies then that will warrant the need for a high-bandwidth network.
Unfortunately, the R&D strategy is also weak as will be described in later
sections.
P R E G I N E T E V A L U A T I O N R E P O R T
Suggested: The second and third problems are in line with ASTI’s mandate;
however, the approach to the identification of the solution is again weak and
should have been re-evaluated. The proponent’s rationale is:: in order for us to
promote the advancement of ICT in the Philippines, we need to first to set-up a
dedicated network infrastructure for local research institutions to have access to
international research papers,; facilitate knowledge exchanges and
facilitateenable the development, testing and demonstration of advanced
networking technologies.
ASTI could have focused on determining ways to advance ICT in the Philippines
by creating a well-balanced project portfolio with clear R&D strategies for the
development of advanced, undiscovered and cutting-edge technologies. Having a
high-bandwidth network is neither a necessary pre-requisite nor the only means
to achieving the desired objectives and virtual research communities can be
organized even without setting-up the said network infrastructure. Unfortunately,
the R&D strategy is also weak as will be described in later sections.
What could have been morewas more feasible and efficient to advance ICT in the
Philippines is towas to focus their efforts on purely R&Ddeveloping new network
technologies projects and taking steps to ensure their commercialization.; Aan
example can be made of the Pawikan Project.2 Pawikan is a network monitoring
software that was developed under PREGINET and was ready to be sold to a a
local telecomstelecommunications company. However, Ddue to lack of proper
documentation and turnover of the source code, the knowledge left when the
developer resigned. What was left was a source code that no one in the
organization i was willing to study and the thus, the project was
abandonedfizzled.
2
Pawikan Network Monitor, http://pawikan.sourceforge.net/
P R E G I N E T E V A L U A T I O N R E P O R T
In this section, the objectives and output are assessed. We look at how clearly
they were defined and how success and failure of these objectives will be useful
for the proper evaluation of the project.
The project proposal states five main objectives and one generic statement for
the expected output (Figure 2).
The project proposal states five main objectives and 1 statement of expected
output (see figure 2).
On the surfaceIn the literal sense, the objectives may sound are clear and
plausible. However, they are simply answerable with Yes/No and are not
measurable or tangible by any means. Thus it is possible that practically anything
can happen in the project and the objectives will still be met.
On the surface, the objectives may sound clear and plausible. However, they are
simply answerable with Yes/No and are neither measurable nor tangible. Thus, it
is possible that anything can happen in the project and the objectives will still be
met.
To say that Tthe expected outputs are vague would be an understatement. The
expected outputs and cannot even be seen or measured. Questions like How,
P R E G I N E T E V A L U A T I O N R E P O R T
B
What, How many or How much should be answered by the expected outputs. The
following are a few examples:
The objectives could have been patterned after “SMART” objectives, a mnemonic
used in project management during the project objective- setting stage.
“SMART”SMART stands for Specific, Measurable, Attainable, Relevant and Time-
bound.
In view of the foregoing, Wwe can say that It is hard to say if this is intentional,
but at this point in the planning process, the project should have been rejected or
have been returned for revision and further re-evaluationed or even rejected.
Implementation Stage
T
he project implementation framework is summed up by the diagram below
(Figure 43)(Appendix 1). Given that DOST mandated the thrust towards
Science and Technology (S&T) development/advancement (?) and wants
sought to address the ICT needs of the Philippines, the projectthe intention is to
aimed to utilize ICT technologies, Network network services and R&D on next
-generation products to producein a high a high -performance Research and
Education networkREN, which is the (Philippine Research, Education, and
Government Information NETwork (PREGINET)PREGINET. The overall goal of
P R E G I N E T E V A L U A T I O N R E P O R T
Based on the approved project proposal, Aat the end of thise project, these were
the expected deliverables are:
The analysis of the project’s iImplementation stage focuses on major areas that
are crucial to the success or failure of PREGINET as an R&D Research and
Education networkDevelopment organizationproject. The areas for analysis are
the following:
• Research Outputs
• Return of Investment
• Staffing
• Risk Management
• Product Development
P R E G I N E T E V A L U A T I O N R E P O R T
Research Outputs
However, at the assessment of the final status of the project, it was discovered
that no new generation technologies wereas developed, but instead, it was
merely adaptation adoption of matured technologies made developed
abroadreadily available in the market.
In addition, Aamong the functions for the network testbed would be to alloware to
enable experimentation and testing of new technologies and equipment (e.g.
ATM, wireless broadband technologies, IP over SONET/SDH, DSL technologies,
etc). However, since these technologies can also be tested using
commericialcommercial ISPs, it would have been a more cost-efficient strategy if
the project did not spend for the setting-up ofoffset-up the network infrastructure
and instead also, the project should have been directed at testing these
technoloused the services of cheaper and more reliable services of gies in
commercial ISPs. Furthermore, manpower cost can also be reduced as
deployment and network support will not be required rather than establish a high
speed network where they can test it. It could have been more cost effective
andand the research staff can focus more important endeavors such as on thethe
development of new network technologies a better focus of their skills.
Some areas of research done during the project are: Network Administration
(DNS, Mail, Web, FTP, ProxyProxy); Multimedia over IP (Videoconference,
Videostreaming); Virtual Classroom System; Digital Content System (Library
Management System, Digital Library); Voice over IP; Network Management; AP
BioBox; and IPv6 Implementation. (See Appendix 1). TThese are matured
technologies already being used widely abroad and the findings show that no no
new radical or incremental research was includedinnovations were produced by
the project.
Moreover, it was also discovered that they the project hashad no established
mechanism way of concretely concretely monitoring or documenting what new
-generation network technologies technology researcheshthe R&D were
conducted and facilitated done through the network by their partners (See
Appendix 2).
P R E G I N E T E V A L U A T I O N R E P O R T
If one of PREGINET’s main thrust was increaseincreased R&D research onof new
network technologies or other advanced system applications or tools, their
quantitative measures of success could have been the following:
Return on Investment
Overall, the approved budget for the PREGINET project was P79M (Figure 4). Due
to the unavailability of information on actual breakdown or components of the
project budget, we cannot adequately assess whether the budget spending was
cost-efficient.
Overall, the funding for the PREGINET project was a total of P79,010,719.60.
Although the main advantage of having a dedicated network should be that it has
a high-speed connectivity (more faster than that of commercial ISPsnormal
internet service) in order connect Philippines universities and other research
institutions to the global research and education networks. Consequently, this
network connection should allow the creation of emerging network technologies
(that need higher bandwidth for testing).
Moreover, the fact that the project’s original design did not include strategies for
sustainability, it is evident that the proponent did not intend to generate
revenues or recover the cost incurred in the project implementation. A Cost
Benefit Analysis (CBA) should have been conducted to determine whether the
project benefits adequately justifies the cost and the Return on Investment (ROI)
should have been determined to assess whether it is a sound business proposal
for the government to invest in.
Obviously,
Staffing
With its original 11-man project team (Figure 5), PREGINET experienced high staff
turn-over rate during the implementation. As a result, some activities were either
discontinued or had to be redone/redesigned (due to lack of proper technical
documentation). One example of the activity that was discontinued was the
deployment of the VClass System. Initially, a number of partners became
interested in the online learning management system. The project was able to
carry out a few trainings for institutions that expressed their interest to use it
such as the Philippine Rice Research Institute (PhilRice) and the Benguet State
University (BSU). However, when the whole development team resigned, there
was nobody left to continue with its development and deployment. The same
case happened with the development and deployment of the Greenstone Digital
Library, and IPv6.
The project experienced high staff turn-over for the duration of its
implementation. As a result, some activities were either discontinued or had to be
redone/redesigned (due to lack of proper technical documentation). One example
of the activity that was discontinued was the deployment of the VClass System.
P R E G I N E T E V A L U A T I O N R E P O R T
One factor that can be attributed to this was the unattractive compensation and
benefits package offered to the researchers, as DOST, a line agency is covered by
the Salary Standardization Law (SSL)low salary coverage of ASTI for its
researchers. In addition, it is a fact that competitive packages are available from
the private sector, which realizes the real value of these skilled human resources.
In this case, high staff turn-over rateTheir transfer to higher salary work became
is inevitable; possible due to the Salary Standardization Law which could hinder
ASTI from addressing this.
Although there are also other motivating factors that ons keep researchers loyal
to their employeran organization like: challenging, interesting & important project
assignments;, adequate research facilities and , personnel, equipment & time,
and , status that maintain pPraise and recognition from peers in the scientific
community, the attractiveness and value of these may vary from employee to
employee. One factor that this project was not able to address sufficiently was
the responsive and equitable reward & recognition system which can also cover
salary, bonuses, monetary benefits or non monetary benefits like peer
recognition,
Risk Management
As the number of connected partners increased, so did the need for a higher
bandwidth as well as a more reliable network. Initially, the regional access points
were mainly the DOTC Telecommunications Office (Telof) facilities. However,
during network problems, the Telof’s response time to address the problem was
limited by factors such as: lack of capacity to properly address/fix the problem;
and government standard operating procedures. For example, if the technical
problem involved an equipment that needed to be fixed/replaced/procured, the
P R E G I N E T E V A L U A T I O N R E P O R T
request had to go through the usual government procedures that caused major
delays in the operation of the network.
These kinds of Risk should have been included in making contingency plans in
the beginning of the project. As a result, slow network connection, major delays
in operation and unsatisfactory service affected PREGINET’s partners and client.
Product Development
The ultimate objective of the project should have been Advanced network
services may beare necessary to createthe development of highly advanced, first
-in -the -market, cutting- edge, support next- generation applications that is
competitive in performance and price. (especially those that need high speed
internet) which is why PREGINET was created in the first place.These In turn, new
products can beould have been commercialized and could possibly advance ICT
development in theor make the Philippines a leader in Network Technology
development. However, As mentioned earlier, researchpresent endeavors of
areas covered by PREGINET, which in These new research areas iincludeclude
among others, d IpPv6, Multimedia over IP, Network Measurements, Content and
Applications development, hosting and distribution , which are hardly cutting
edge already mature technologies and readily available in the first in the market.
However, tThe fact that the project did not result in a service or portfolio of
products that are commercialized or new and even proven to be effective
alternatives to existing technologies makes it apparent that the project failed in
the area of product development, which should have been the foremost indicator
of the project’s performance., reveals a weakness in implementation or
technology diffusion since it should have resulted in the use of advance network
technologies by the Government, Education and Private firms in this country..
P R E G I N E T E V A L U A T I O N R E P O R T
C
Post-Implementation Evaluation Stage
C
“TA
n impact assessment3 is a process aimed at structuring and
supporting the development of policies. It identifies and
assesses the problem at stake and the objectives pursued. It
identifies the main options for achieving the objective and analyses their likely
impacts in the economic, environmental and social fields. It outlines
advantages and disadvantages of each option and examines possible
synergies and trade-offs."
The Philippine Council for Advanced Science and Technology Research and
Development (PCASTRD) under DOST was tasked to monitor the project
accomplishments for the most part of project implementation based on the
reports submitted by the project team in compliance with DOST policies and
procedures. On the other hand, the Development Academy of the Philippines’
Center for Knowledge Management (DAP-CKM) was commissioned by ASTI to
conduct the impact assessment of the PREGINET Project. Thus, in this section,
we will evaluate the post-evaluation stage of the project in view of the impact
assessment conducted by DAP and the analysis will be focused on the following
aspects:
• Evaluation Team
• Evaluation Objectives
• Evaluation Methods
• Findings/ Results of DAP Evaluation
• DAP Recommendations
Evaluation Team
Evaluation Objectives
Just like the objectives set by the PREGINET project during the proposal stage,
the above objectives are vague and should have also been patterned after the
“SMART” objectives. Moreover, assessing the impact of the project in terms of
R&D can be most appropriately expressed through quantifiable indicators such
as the number of new network technologies developed.
Evaluation Methods
There were two major methods used in evaluating the projects’ impact – the
desk review and the field assessment. For the desk review, relevant and
existing project documents were analyzed and the preliminary evaluation
which resulted from the desk review was then validated using three sets of
evaluation tools – the survey questionnaire, the key informant interviews (KII)
and the case studies.
P R E G I N E T E V A L U A T I O N R E P O R T
DAP Findings
DAP evaluated the project in terms of four major areas – project design,
delivery, impact, and sustainability. According to DAP:
a.
advance the development of next generation technologies,
applications and services and made these accessible for
user communities;
b.
provide a platform that enabled the introduction,
development, testing and deployment of new network
technologies; and
c.
build up its partner institutions from the academe,
government, and research institutions with around 169
partnerships established as of August 2008
The result that the “project objectives were attained” is not adequately
justified given the fact that the accomplishments were not measurable. In
P R E G I N E T E V A L U A T I O N R E P O R T
a.
The intent for the PREGINET project was clear from the
start, except for the quantifiable and measureable targets
that should have been set at the start. This was confirmed
by the documents reviewed as well as the results of the
field validation where the key informants consulted cited
the following as bases for identifying the services, products
and technologies promoted by ASTI:
b.
Guided by the strategic objective “to establish a
nationwide broadband network that will link research and
education institutions for the development, testing, and
deployment of next generation network technologies,
P R E G I N E T E V A L U A T I O N R E P O R T
Another DAP finding is that “the PREGINET project employed strategies that
were found to be responsive to identified needs.” This is also contrary to fact
that there was no concrete proof that the project led to the “acceleration of
government connectivity, development of IT manpower base, promotion of
technological innovation and experimentation, and creation of strategic
partnerships among local institutions.”
DAP Recommendations
The Philippine Council for Advanced Science and Technology Research and
Development (PCASTRD) handled the monitoring of PREGINET and VCTI-RF
projects since information technology and microelectronics were the priority
areas of PCASTRD. However, PCASTRD only took actual charge of the project
after the first implementation year.
The result of the impact evaluation could have been considered objective
because it was conducted by a third party organization. However, in the set-up,
ASTI was the contracting party and at the same time the implementing agency
of PREGINET. As the funding and monitoring agencies respectively, DOST or
PCASTRD should have been the contracting party to ensure the impartiality of
the assessment.
Evaluation Objectives
1. Determine whether the stated project goals and objectives were achieved;
2. Ascertain the contribution of the projects to the overall program objectives;
3. Assess the benefits of the projects;
4. Determine conditions under which the projects are most effective;
5. Identify the factors that contributed to the projects’ success or failure;
6. Recommend possible projects that can be pursued in this field and
suggestions to improve performance of such projects included.
Evaluation Methods
There were two major methods used in evaluating the projects’ impact – the desk
review and the field assessment. For the desk review, relevant and existing project
and project-related documents were analyzed mainly to reconstruct the project
design and to track the project results and accomplishments. The preliminary
evaluation which resulted from the desk review was then validated
DAP Findings
P R E G I N E T E V A L U A T I O N R E P O R T
DAP evaluated the project in terms of four major areas – project design, delivery,
impact, and sustainability. According to DAP:
•It remained focused on the objectives it set to achieve. Thus, it was able to
establish a national REN, develop new technologies, and build the capability
of human resources to support the achievement of these objectives.
DAP Recommendations
ANALYSIS
Is there a target no. of institutions per year that will become a partner?
No measurable objective
What new technologies were developed?
Research done over the project duration are not classified as
advanced network technologies, but rather adpatation of foreign
technologies. It cannot be considered a success in advancing new, next
generation network technologies for the Philippine Government,
P R E G I N E T E V A L U A T I O N R E P O R T
5
Academe and Private firms. The lack of measures and Key performance
indicators for R&D, both for PREGINET and its PARTNERS, led to non
measurement of R&D output, papers, research, patents. Morever, it
cannot justify DOST’s return of Investment on the project in this 7 year
project.
In relation to this, there should have been new products and
services that resulted from R&D that can benefit society or prove to be a
better alternative for Filipino users. But seeing how there was a lack of
technology diffusion, lack of commercialization and there is still
preference for private network providers, PREGINET was not successful in
this aspect.
Low monetary benefits affect the work motivations of Researchers
and thus, led to increase turn-over of staff. An offshoot of high turnover
and lack of SOP regarding documentation and knowledge transfer is the
non-deployment of some projects when researchers resign.
List of References
Appendix
• IPv6 - the standard for the next generation Internet, and which addresses the
limitations of the current Internet protocol, IPv4;
• Multimedia over IP - which will deploy H.323 and multimedia (voice and video)
streaming as standard network services for the research and academic
community to provide distance learning, telemedicine, and other uses of
videoconferencing and multimedia streaming;
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