Oracle works with key independent
software vendors such as Fiserv,
Fidelity Information Services, FNS,
System Access, Infosys, i-flex,
Temenos, SunGard, Pegasystems,
and Unisys.
“If there are two areas of the
business that can generate the
same profit but one does so with
less risk, then that’s obviously the
more lucrative place to invest your
resources. Oracle’s risk-adjusted
performance management (RAPM)
allows us to consistently apply that
simple but essential principle to all
performance measurements across
our entire business.”
–MICHAEL BARAK
Senior Vice President of Profitability
and Economic Capital
Union Bank of California
“Performance management is
something that has to constantly
evolve as your business evolves.
Oracle’s platform allows us to
quickly modify rules and add
fields to tables so that we can be
very responsive to change.”
– ELIZABETH GIBSON
Senior Vice President and
Director of Profitability
Wachovia
Oracle Solutions for Financial Services
For the financial services professional, the world today is a very different place. Institutions
have evolved from domestic to global; services are available 24/7 across a range of delivery
channels; consolidation has created intensified competition; and declining margins, reduced
budgets, and an increased demand for customer service bring new pressures daily. To add
to these challenges, financial services organizations must continue to comply with myriad
new regulations resulting from corporate scandals, security and terrorist threats, identity
fraud, and competition from non-banks. In this new world, the traditional approach of
solving problems on a piecemeal basis with standalone solutions no longer works. The
resulting fragmented, redundant data makes it impossible to get a real-time, accurate
view of your enterprise, operations, and customers—and limits your ability to respond
quickly to new opportunities.
Oracle offers the industry’s only complete, integrated solutions for the financial services
industry—consisting of Oracle E-Business Suite and industry-leading independent software
vendor (ISV) applications running on high-performing, scalable Oracle technology—to
deliver integrated, consolidated, and consistent data across your institution. Whether used
in an Oracle-only environment or integrated with other vendor applications and legacy
systems, Oracle solutions help you improve enterprise performance, comply with regulatory
mandates, boost operational efficiency, and better serve your customers.
Industry Challenge: Improve Enterprise Performance
In many organizations, information on finances, assets, human resources, sales, and marketing
still resides in disconnected data “silos”—leaving decision-makers without timely, concise,
or actionable information that they can use to improve enterprise performance. Financial
institutions have those challenges, and yet must analyze and manage risk across their business
and opertions. To do this effectively, they must understand costs and profitability, which feed
into a risk-adjusted performance management (RAPM) approach. Much of the data consists
of redundant customer information, making it difficult to determine the most profitable
customers and the products and services they favor. You need a single, consistent view of
customers, integrated with a real-time view of the enterprise—an executive dashboard—so
you can relate all aspects of your organizational performance at a single glance. This dashboard
should include detailed information on critical parameters, such as risk, costs, profitability,
operations, customers, and capital assets, updated daily and offering alerts when thresholds are
met and corrective actions are necessary to maintain efficient operations.
Oracle Solution: Get a Single, Global View of Your Business
A real-time enterprise dashboard requires consolidated data that resides in as few databases
as possible. Oracle applications are pre-integrated and built on the Oracle technology stack,
to draw from a single source of consolidated enterprise information. Oracle Database and
Oracle Application Server are key components of this integrated infrastructure that can
improve scalability, performance, reliability, and interoperability.
 Industry Challenge: Regulatory Requirements
Financial services institutions continue to be pressured to comply
with complex and ever-changing regulations. But with fragmented
data, hundreds of departmental databases, and the lack of a single
data source, meeting new compliance and reporting requirements
is time-consuming and costly. In addition, information systems
that are not consolidated make it difficult to ensure the accuracy of
reporting. Financial institutions around the globe are working to
meeting the 2007 date set by the Bank for International Settlement
(BIS) to implement modeling, analysis, management, and reporting
on capital adequacy monitoring. Data management and compliance
with Basel II guidelines can be simplified through consolidation of
the analytical data.
Oracle Solution: Streamline Tracking and Reporting
The unique combination of industry-leading applications and Oracle
database technology aids in regulatory compliance. Oracle Financials,
Oracle General Ledger, Oracle Regulatory Capital Manager, and
Oracle Internal Controls Manager help you comply with Sarbanes-
Oxley and Basel II by creating a single integrated repository for
calculating ratios, monitoring regulated financial activities, and
tracking and analyzing operational risk. They also streamline the
reporting process, because reports are based on a consistent data
source that’s up-to-date and accurate. And you can easily adapt
to future regulation or accommodate integration with specific
applications to further streamline your compliance processes.
Industry Challenge: Branch Automation
To operate efficiently, financial institutions need to draw upon
consistent and updated customer information across many points of
customer interaction, such as online banking, ATMs, points-of-sale,
or branch offices. This requires integrated, accurate enterprise data
as well as streamlined business processes. Often, it also requires
the extensive revamp of existing systems, a significant hurdle to
successful customer data automation.
Oracle Solution: Consolidate Business Data
Effective multichannel communication relies on consolidating data
into a single database from which applications can draw accurate
and consistent information. Because they are built on the Oracle
database and are preintegrated to share consistent data, Oracle-
based solutions are easier to integrate, implement, and manage.
Using Oracle’s Customer Data Hub, you can create a single place
for customer information, thus insuring that all channels have
consistent information. Moreover, Oracle Database 10 10gg is the
industry’s first database designed specifically for grid computing,
simplifying the task facing companies that wish to switch from a
mainframe to a distributed computing model.
04.0498
C14520-01
Copyright © 2004 Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Industry Challenge: Paper-Based Processes
Imaging and archival are vital to operational efficiency and the creation
of up-to-date services such as online check viewing. Moving to a
paperless institution, however, requires significant data capacity and
sophisticated data/image manipulation capabilities that are integrated
into existing applications and accessible across the enterprise.
Oracle Solution: Transition to Electronic Imaging
and Archiving
Oracle Database with the interMedia option and support for XML
offers lower image loss; dramatically reduced storage, administration,
and research costs; and faster retrieval time. Oracle solutions are ideal
for very large quantities of structured and unstructured data, making
it possible to consolidate and streamline the enormous quantity of
information residing in financial institution databases, regardless of
its form.
Industry Challenge: Know More about Your Customers
Building customer relationships based on personalized service can
be a true competitive advantage—allowing you to identify your
most profitable customers and offer them products and services they
are likely to accept—and a true integration challenge. Typically,
organizations are finding that their CRM systems don’t integrate
with other systems to help provide a vital single view of the customer.
Oracle Solution: Get a 360-Degree Customer View
Oracle offers a unique combination of CRM, financial management,
and performance management solutions with its Oracle E-Business
Suite, along with financial services applications from leading ISVs—
all integrated through Oracle Database and Oracle Application
Server. Oracle Customer Data Hub is a total-solution approach that
solves issues of inconsistent and fragmented customer data, as well
as stovepipe, non-integrated applications, and provides a vital 360-
degree view of the customer.
CONTACT US
Visit oracle.com/industries/financial_services
or call +1.800.ORACLE1, to learn more.