Professional Documents
Culture Documents
Healthcare Quality
CPHQ: The Mark of Distinction in
Healthcare Quality
Founded 1976
Leading organization for healthcare quality
professionals in the USA
Over 5,000 individual members and
100 institutional members
MISSION:
NAHQ empowers healthcare quality professionals from
every specialty by providing vital research, education,
networking, certification and professional practice
resources, and a strong voice for healthcare quality.
Healthcare Quality Certification Board
(HQCB)
Formed in 1976 as the “Quality Assurance Certification Board”
A separate Board from NAHQ
The certifying arm of NAHQ
MISSION:
Assures the public and employers of the quality, validity, and legal
defensibility of the CPHQ credential and attests to the professional
commitment of those who achieve this recognition.
18,000
Cumulative # of Candidates Tested
16,000
14,000
12,000
10,000
8,000
6,000
4,000
2,000
0
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
HQCB Candidate Distribution
USA International
1,200
1,000
800
600
400
200
0
1997 1999 2001 2003 2005 2007
Number of International Candidates
120
100
80
60
40
20
0
1999
2000
2001
2002
2003
2004
2005
2006
2007
CPHQ Licensure or Registration
RN 71%
LVN 1%
RHIA 4%
RHIT 3%
MD/DO 1%
Other 8%
None 12%
Demographic Data of International CPHQ’s
Countries Represented 54
Content Validity of Exam Based on
International Practice Analysis
Information Management
Design & Data Collection
Measurement
Analysis
Communication
Patient Safety
Strategic & Operational
Getting Started
Eligibility for CPHQ Exam
• 1 January 2004: Eliminated minimum education and
experience criteria.
Australia
©HQCB
Recall
A. capital
B. variable
C. operating
D. zero-based
Recall
Which of the following types of budgets itemizes the major
equipment to be purchased in the next year?
9 A. CAPITAL
B. variable
C. operating
D. zero-based
Key: A
Task on Content Outline: Management and Leadership –
Participate in preparing and managing operating budgets.
Application
The separate services of Pharmacy and Nursing are having difficulty
developing an action plan for medication errors. Pharmacy Services
states that Nursing Services causes the majority of the problems
related to errors, while Nursing Services states the opposite. The
quality professional’s role in resolving this problem is to:
Key: B
Task on Content Outline: Performance Measurement & Improvement–
Facilitate change within the organization.
Analysis
The following represents two samples of five hospitals’ hysterectomy rates per
1,000 women aged 40-60 years of age:
Key: A
Task on Content Outline: Information Management; Use basic statistical techniques
to describe data.
After You Pass the Examination
Can use the designation of CPHQ after your name.
The continuing education must cover the topics on the exam outline
Promotes: