Barrett’s Job

Agency
IGCSE Computer Coursework
 Contents
....................................................................................................................................................2
The Problem................................................................................................................................3
Description of the problem........................................................................................................3
Objectives................................................................................................................................3
Description of existing solution.................................................................................................4
Evaluation of existing solution..................................................................................................4
Description of other possible solutions.....................................................................................6
Evaluation of other possible solutions......................................................................................8
Design.........................................................................................................................................9
Action plan...............................................................................................................................9
Description of method of solution...........................................................................................10
Hardware................................................................................................................................18
Software.................................................................................................................................20
Implementation..........................................................................................................................20
Method of solution related to problem....................................................................................20
Accurate method of solution...................................................................................................21
...................................................................................................................................................24
...................................................................................................................................................24
...................................................................................................................................................25
...................................................................................................................................................25
...................................................................................................................................................26
...................................................................................................................................................28
...................................................................................................................................................28
...................................................................................................................................................29
...................................................................................................................................................29
...................................................................................................................................................30
...................................................................................................................................................30
...................................................................................................................................................31
...................................................................................................................................................32
...................................................................................................................................................33
Testing.......................................................................................................................................34
Test Strategy..........................................................................................................................34
Expected Results...................................................................................................................42
Documentation...........................................................................................................................45
Technical documentation........................................................................................................45
User Documentation...............................................................................................................50
Evaluation..................................................................................................................................54
Evaluation..............................................................................................................................54
Future Development Possibilities...........................................................................................56

2
The Problem
Description of the problem
Barrett’s Job Agency (BJA) is a private company that provides a service for people to
find jobs and to large companies to find employees. Over 3000 people have found a
job through BJA over the last 2 years, and many companies recruit solely from
them.

As the years went by, they have gained a good reputation for its quick and efficient
service, and is one of the UK’s leading job recruitment agencies. It has attracted
many people, and over the past 6-8 months, BJA have encountered a big surge of
new customers due their effective marketing campaign.

This company was founded around 75 years ago and it still uses an old system,
which hasn’t been developed for some time. When most industries became
computerised, BJA followed on. Even so, they haven’t kept up with the latest
technology, and only use a basic website and a spreadsheet (which is used like a
database). They face many problems nowadays, with the increase of the customers
and the new services the customers are demanding. For example, there have been
complaints that it takes a lot of time for a person to register, and the companies
often get wrong type of applicants.

BJA fears that they will lose many customers if they do not improve their response
time and accuracy.

Objectives
The objectives of BJS are as follows:

Business objectives:
• Increasing customer satisfaction

• Increase productivity of BJA staff

• Provide a fast way for customers to find suitable employees

• Provide a fast way for applicants to register

• Reduce overall costs

IT objectives:
• Computer based registration system

• Applicant information stored in a database

• Online access for customers

3
 • Electronic reports available for business decision makers

• Secure and protected data

• High availability system

Description of existing solution

BJA would like to change this info a more efficient, faster and updated method. The decided
method was a web-based database system. This is match the exact needs of BJA as a job
agency and tailored to their exact needs. This will rely on automated processes, a huge
database and external access to it.

It will need a server and terminals for users. A website will need to be hosted and secured for
customers to use at any time. New software and hardware wil be needed.

Evaluation of existing solution

Much of this information has been gained from the staff members themselves
thoughts interviews about the current system. This will be compared to the solution
further on.

ADVANTAGES: DISADVANTAGES:

 Fairly simple to use  Very slow registration process

 Staff do not need to be  Takes long time to search for the correct
trained much candidates

 Changes can be made  CV ‘backups’ require a lot of space

quickly to processes
 Cost is high as large number of staff
 Low cost in technology required

 System very reliable  Low security – personal information can be

stolen easily

 Data entry is not always accurate when

adding the candidate detail to the
spreadsheet

4
  Difficult to produce analysis reports of how
the business is doing

Interviews: I have talked with certain staff members about how they think their
current system is, and concluded the following:

Administrator: He is responsible for the website and the e-mails with the CV’s. Even
though this seems to be a small job, he says it is very tiring because many people
send their CV’s in wrong formats or do not have the correct information so he must
send them back. Sometimes, the applicants take long to reply back or may not reply
back entirely. The system is fairy simple for him, even though it is time-consuming.
Sometimes, he might input wrong information in the spreadsheet (i.e. a name in the
phone number section) and there is no validation techniques to stop errors like that.

He would like a database, and has been trying to make BJA adopt one for quite
some time.

Account Manager: She searches through the spreadsheet to find appropriate

candidates for the company. It seemed to be a very long and troublesome job
because the information may be wrong and sending off the wrong applicant would
halt business operations. Sometimes the scanned CV’s are not clear or the wrong
document is attached, so sending this off with the person annoys the company
requesting an employee. If she does not find the right candidate, she must
advertise the job vacancy and tell the company about it. Because she has to do a
lot, she sometimes forgets to tell the company that a suitable candidate has been
found.

Receptionist: The receptionist accepts the CV’s bought in person and passes this on
the to Administrator. She also arranges interviews, and does not have much to say
about her job. She hasn’t tried other tasks, so she thinks the system is simple and
quick.

Managing Director: It is clear the director is under much pressure. Many people
complain to him about the timely service. He has tried to employ more people to
help, but it has done more harm than good, as it hardly helps with the searching
process and costs more. When shareholders ask for a report on the company, he
has to make sure all the data is accurate and up-to-date because there could be
many errors in the spreadsheet. It is also hard to get certain information such as the
amount of people who joined in October 2008, as there is no way to find this other
than searching the spreadsheet manually.

He has agreed that a database would be a good solution to all these problems.

Web-based database system

5
ADVANTAGES: DISADVANTAGES:

 Can store large amounts of data
 Easy to search, filter, organise,
categorise etc…
 Developed to match BJA’s exact needs
 Need to train staff to use the
system, this may take long
time
 Takes lots of effort to
develop this system

 Advanced security  Costs of development are

 Single point of information that can
accessed by anyone in the company.
Applicants and companies can edit
their information online
high initially
 Need to maintain the
system, hence require more
technical staff than before

 Companies can search online  Security could be breached

as database is available
 Applicants are added to the database
online for searches
automatically online

 Import existing Excel sheet data into

new database easily

In conclusion, it does look like the database system has much more advantages for
BJA. It is exactly what they are looking for.

Description of other possible solutions

Web-based Database System (recommended)

This solution is the one that is a web-based database system. The solution will
require development of the existing website and a new database. This solution will
developed according to the exact needs of BJA, and it will be developed by a local IT
development company who specialise in Web based system development.

Every staff member in BJA will have their own PC to use the new system.

Applicants would fill in an application form online, and once the data has been
validated, they will automatically be added to the database. The system will confirm
immediately when application is successfully added to the database. The
candidates will have option to edit their data once registered, as they will have login

6
details.

As for the companies looking for employees, they will have on-line access to the
agencies database. They will be able to search the database in a number of ways,
for example, by entering skills, age and qualifications of the candidates. Once
candidates are identified, the agency will make the necessary arrangements for
interviews.

The access will be controlled through security, so that only the relevant information
is shown. The companies will only see some details of the candidates like name, age
and qualifications, but not his personal details like telephone numbers or address.

Some information may be very confidential, and that will only be accessible by the
Account Manager or the senior management of agency.

Management will have various reports available to view and print. These reports will
show statistical information about the business, financial data and performance of
account managers.

There will be a backup for the database once a day. The backup will be stored off-
site, so that in the event of disaster, information is never lost.

Other alternatives

BJA has two alternative solutions:

1. Ready-made Package

2. Online Hosted Service

Ready-made Package

There are few companies that provide ready made packages that are designed for
recruitment agencies. These packages are quite generic and require agencies to
follow designed processes. There is little flexibility in changing these processes by
the agencies.

Any medications to the functionality will need to be requested to the vendor, and
this takes some time as vendors normally are not very responsive.

Online Hosted Service

This option requires agency to use a system that has been designed and hosted by
a Service Provider (SP), and requires no installation on agency site. All the
technology is managed by the SP and the backups is responsibility of the SP as well.
Agency is allocated UserIDs and each staff can login via the Internet.

7
Evaluation of other possible solutions
The alternative solutions are evaluated in this section.
Ready-made Package
ADVANTAGES:
 Quick to deploy
 Cheaper than developing
internally
 Updates like fixed and patches
are automatically applied
 Easier to find people with
package skills as these
products are used widely
market
Online Hosted Service
ADVANTAGES:
 Very quick to setup and use
 Cheapest solution
 Nice user interface and help
system
 System very reliable as
hosting done in proper data
centres
DISADVANTAGES:
 Difficult to modify package
 Expensive to add/change what
functions the package has
 Vendor support may be limited, or
slow
 Security may be less tight
 High yearly maintenance/license
charges
DISADVANTAGES:
 No control over database, as it
resides with service provider
 Security concerns, especially of data
theft
 Requires faster Internet connection,
which could be costly
 Totally dependent on Internet
connection, if this is down, all
business comes to stop.
8
Design
Action plan
Tasks/Week
Number 1 2 3 4 5 6 7 8 9 10 11 12

Designing
required
output
Designing
file layout
Designing
program
Program
Coding
Tests/Debug
ging
User
Documentati
on
Technical
Documentati
on

Implementati
on

Evaluation

9
Description of method of solution
The solution software will be written from a programming language. The details of
the solution are shown below in the flow charts below. The actual screen shots of
development screens are shown in Implementation section.

Applicant Process

Applicant Display homepage

CV already
Registered? Login Yes Modify CV? No Delete CV?
added?

Yes No

No No Yes Yes
Forgot login
details?

Applicant to enter Bring up CV from

Enter CV details Delete CV from
details on database for
Yes on webpage database
webpage editing
No

System to
Enter mandatory
generate UserID Update database
details
and Password

System to email Confirm details

Email only if
UserID and has been
verified
Password to User accepted

Search job
No
database

Yes

Register job Found Display results on System searches

No Enter job info
interest jobs? webpage for jobs

Yes

Register interest
by selecting jobs

System to
generate email to
BJA account
manager

10
Companies Process

No

Company Display homepage

Forgot login Search CV Register new

Registered? Yes No Login No
details? database job

No Yes Yes Yes

Company to enter
Enter mandatory
user details on Enter skills Enter job details
webpage details

System to
Email only if System searches
generate UserID
verified for applicant
and Password

System to email
Display results on
UserID and
webpage
Password to User

Found
Register skills No
applicant?

Yes

Request
interviews by
selecting
applicants

System to
generate email to
BJA account
manager

11
Administration Process

Admin Display homepage No

Update
Generate Backup
Login Website No No
Reports? System?
Content?

Yes Yes Yes

Open website Generate selected

Backup System
content page report

Update content

Publish

12
13
Database structure

Database is relational type. This means that tables are linked to each other by some
unique fields (could be generated automatically by database). Main table has
unique data and child tables can have repeated data for each record in main table.

For BJA, there is one table that has Account Managers information.

Each Account Manger can look after many companies and applicants.

Each applicant can have many entries for qualifications, employment and
education.

Each company can have many jobs at the same time.

Table

Professional Qualifications

Table Table

Personal Information Employment History

Table

Education

Table

BJA Account Managers

Table Table
Company Information Jobs

14
BJA Account Manager Database

Field Length Type

Account Manager Information

Account Long AutoNumber

Manager ID Integer

Title 4 Text

First Name 25 Text

Middle 25 Text
Name

Last Name 25 Text

Employee Long Number

ID Integer

Applicant Databases

Field Leng Type

th

Personal Information

ID 8 Nume
ric

Title 4 Text

First Name 25 Text

Middle 25 Text
Name

Last Name 25 Text

DOB 8 Date

Address1 50 Text

Address2 50 Text

City 30 Text

Post Code 8 Text

Country 30 Text

15
Telephone Long Numb
Integ er
er

Mobile Long Numb

Integ er
er

Email 30 Text

Gender 1 Text

Marital 1 Text
Status

Children Long Numb

Integ er
er

Type of job 60 Text

Salary Long Numb

Integ er
er

When 8 Date
available

Location 60 Text

Interests Mem Text

o

Employment History

ID 8 Nume
ric

Compan 50 Text
y

Date 8 Date
From

Date To 8 Date

Position 60 Text

Descripti Memo Text

16
on

Education

ID 8 Nume
ric

Institutio 50 Test
n

Date 8 Date
From

Date To 8 Date

Details Memo Text

Professional
Qualifications

ID 8 Nume
ric

Institutio 50 Test
n

Date 8 Date
From

Date To 8 Date

Details Memo Text

Company Information Database

Field Length Type

Company Information

Company ID 8 Nume
ric

Title 4 Text

First Name 25 Text

Middle Name 25 Text

Last Name 25 Text

17
Role in 30 Text
Company

Company 50 Text
Name

Address1 50 Text

Address2 50 Text

City 30 Text

Post Code 8 Text

Country 30 Text

Telephone Long Numb

Integer er

Email Address 30 Text

Website 60 Text
Address

Jobs

Company ID 8 Nume
ric

Type 60 Text

Salary Long Nume

Integer ric

Start Date 8 Date

Location 60 Text

Skills 60 Text

Details Memo Text

Hardware
Q HARDWARE DESCRIPTION JUSTIFICATION
T
Y
2 Main Servers These are the main • This is to provide High Availability

18
 computer servers that will
run the database
application and will have the
database. If the system
goes well, more servers will
be open nationwide
1 Development Development server. This
Server is to write programs and
manage the system.
1 Backup Server A standby server
10 Premium PCs PCs for the admin teams
and developers. Staff need
to access the database
system through the browser
on the Pc.
4 Standard PCs PC for the business users.
They requires access to
statistics and reports
through the browser on the
PCs.
1 Router/switch Combined router/switch
required for networking (i.e.
internet)
1 Hardware This will provide security for
Firewall system, as per
requirements.
1 Cable box 750 metre of cabling is
required for the BJA office.
1 Network Cabinet to house network
cabinet equipment.
1 Miscellaneous Plugs, batteries, extra
keyboards etc…
– if the main server fails. This will
take over. They will accommodate
the main servers. This is one of
the requirements
• This also provides good
performance as both servers are
used
• A separate server for
development is required that is
isolated so that it does not affect
the live system in case new code
crashes during testing.
• Users testing and load testing can
be done on this server, where
large number of users are
simulated to see how system
behaves under load.
• This is used to backup the system
data.
• It can also be used in the event
that both main servers fail.
• Admin teams need powerful PCs
as they use various tools and
packages for managing system,
hence they need more RAM and
faster CPUs.
• Admin teams often do some
testing on their machines so
faster PC with bigger disk space
is required.
• Users only need PCs for browsing
internet and office work, so
standard PC is recommended as
it reduces costs.
• This is a must for efficient
networks.
• Cheaper solution than developing
in-house switching systems.
• Prevents hacking
• Prevents sensitive information like
internal IP numbers
• Essential part of network
• Essential part of network
19
Software
Q SOFTWAR DESCRIPTION JUSTIFICATION
T E
Y
1 Database The database software. Vendors have already developed
package database packages, so it is easy to use
existing databases like Microsoft SQL
Server or Oracle Database. The
advantages of using these are that
vendors provide fixes for security threats
and bugs on a regular basis.
1 Development Tool that will be used for Easy to use tools are already available.
Application developing programs. They are called Integrated Development
Tool Environments (IDE). They allow faster
way to develop applications.
1 Graphics Package to design graphics. Graphic packages allow quick design of
Package graphics with powerful design patterns.
19 Antivirus Protection of PCs against This is essential as virus threats are
viruses. always present, from surfing the net to
email and attachments.
19 Office Staff need access to Word Office packages are essential for staff.
Package and spreadsheet for Spreadsheets, word processers and
personal productivity. email clients are absolutely minimum. For
managers, they will need software to plan
for projects.

Implementation
Method of solution related to problem
The new system will be developed and tested by week 8, as shown in the project plan, under
section Design.

The new system will be implemented during the 2 week period, week 9 and 10.

During this period, the old system will continue to be used in parallel. This way, if the new
system has any faults, or something major goes wrong, then at least the old system is in place
and so company will not suffer too much.

During end of week 9, the stored information (for example, new applicant details and new
company jobs information in both spreadsheet and the database) from the old and new system
will be compared to ensure that the new system is keeping correct information. If it is verified

20
that new system is working correctly, then the old system will be switch off from week 10
onwards.

Accurate method of solution

Software Development

The implementation of the new system is done from the following pseudo-code:

Applicant Module

If Applicant is registered already

Authenticate Applicant using userid and password
If Applicant authenticated
Present options to add, modify, delete cv and search for jobs
Else
Provide options to reset userid and password
End-if
Else
Register Applicant
End-if

Company Module

If Company is registered already

Authenticate Company using userid and password
If Company authenticated
Present options to add, modify, delete job details and search for Applicants
Else
Provide options to reset userid and password
End-if
Else
Register Company
End-if

Administration Module

If Administrator is registered already

Authenticate Administrator using userid and password
If Administrator authenticated
Present options to update website content, generate reports and backup system
Else
Provide options to reset userid and password
End-if
Else
Register Administrator
End-if

21
Database and Reports Development

Database Design

Database design is carried out using the database package. This is GUI driven and easy to use.
The screen below shows how tables can be created. The Data Type field has drop-down list
which is used to specify data type like Text or Number.

22
Forms Design

The input and display forms can be designed easily using wizards from the package. For
example, the screen below shows how to create form for CV.

First, select More Forms from menu, then Form Wizard.

The wizard will bring up series of panels which will take user through the form design steps.

23
24
The final form is displayed below:

25
26
Reports Design

Reports can also be design by using wizards from the development package.

To design report, click on Report Wizard from main menu to start the process.

Series of panel are presented, which will lead toward final report.

27
28
29
To customize the report, for example, to write your own code, you can right-mouse click the
report canvas, then select on Build Event link, as below.

30
Next, click on Code Builder as below.

31
Now you can start to write your own code, as below.

32
33
Testing
Test Strategy
Testing will take place between week 5 and 7 of the project plan.

Unit Testing

The developers will first unit test their programs or parts of the system individually. This is to
ensure that each part of the system is designed to meet the requirement. Any changes required
can be made quickly.

System Testing

This is the second stage of testing where all programs and parts are put together and testing is
done from the entry of data from user screens all the way to database. The data flow in the
system is checked to ensure it is handled correctly. And each part is connecting correctly to
others.

Part of the system testing is the security and high availability testing.Testing is done for security
to see if data is protected. This is done by one member of test team who will try to ‘hack’ into the
system, or by sending garbage data or malicious code.

For high availability, the two main servers will be used. While system is running, one server will
be ‘shut down’ by disconnecting the network cable (which simulates server failure).

Performance Testing

This is the last of the tests to check if system can handle large number of users. This is normally
done by a load testing tool, which can automatically generate hundred or thousands of
simultaneous users.

This test is known as stress or load test, and it shows how the system will behave under
extreme load. Response time is also measured when system is being loaded with lots of users.
This will show how fast the system is under different load conditions.

The following is the test data to be used.

Test Data

Account Manager Information

Field Leng Type Valid Data Invalid Extreme Data

th Data

Account Long AutoNum (AutoNumb HTR%$ (System Generated)

Manage Integ

34
r ID er ber er)

Title 4 Text Mr My7896 Miss

First 25 Text Jalal Jalal88970 Jalaluddinahmed1234567

Name 9 890

Middle 25 Text Jack +Jack_&^8 Jackx1234567890123456

Name 7890

Last 25 Text Ahmed Ahmed_()* Ahmed123456789012345

Name 98 67890

Employ Long Number 123 Ahmed34 18446744073709551615

ee ID Integ
er

Personal Information

Field Leng Type Valid Data Invalid Extreme Data

th Data

ID 8 Numer 1234 12ab 12345678

ic

Title 4 Text Mrs Mrs- Abcd

First Name 25 Text Jalal Ja12 Jackx12345678901234

56789

Middle 25 Text Elle El_le}{ Jackx12345678901234

Name 56789

Last Name 25 Text Arya Ary_[)} Jackx12345678901234

56789

DOB 8 Date 20/12/91 20]2[1@ 20/12/97

Address1 50 Text 11 Kings 5%£56-^% Jackx12345678901234

Road, 56789Jackx123456789
Leyton, 0123456789
London,
England

Address2 50 Text 16 Bristol QWERTY^ Jackx12345678901234

Lane, Bridge %££+@~ 56789Jackx123456789
of Don, 0123456789
Aberdeen

35
City 30 Text London Lon_d0n} London123456789012
345678901234

Post Code 8 Text E12 4QU E++>BC: ABC12345

Country 30 Text Brazil Braz[]1?78 Scot1234land1234567

—( 89123456789

Telephone Long Numb 123456 AB34_ 18446744073709551615

Integ er
er

Mobile Long Numb 123456 AB34_ 18446744073709551615

Integ er
er

Email 30 Text Ad@BJA.com Ad{}@.org_ Scot1234land1234567

/ 89123456789

Gender 1 Text F 2 M

Marital 1 Text S } M
Status

Children Long Numb 5435 AB_@@ER 18446744073709551615

Integ er
er

Type of 60 Text Assistant Assist@~:4 Jackx12345678901234

job Manager nt_%% 56789Jackx123456789

012345678912345678
9055

Salary Long Numb 5435 AB_@@ER 18446744073709551615

Integ er
er

When 8 Date 20/1/09 12/@~_+ 20/10/98

available

Location 60 Text Riyadh RI1*_|/\ Jackx12345678901234

56789Jackx123456789

012345678912345678
9055

36
Interests Mem Text Sports, SP54%_^@ Connecticut edged
o mountain :@S:@$%$ Memphis for the No. 4
climbing £%^ overall seed but both are
projected to be in the
Phoenix (West) region,
where they could meet in
the final on March 28.

Employment History

Field Len Type Valid Invalid Data Extreme Data

gth Data

ID 8 Num 1234 12ab 12345678

eric

Compa 50 Text IBM %$£@:~_)|<>|< Jackx1234567890123456

ny 789Jackx123456

7890123456789

Date 8 Date 20/1/ 12/@~_+ 20/10/98

From 09

Date To 8 Date 1/12/ 1_^%$ 10/10/09

08

Position 60 Text Assist %$@:%£$ Jackx1234567890123456

ant 789Jackx123456
Mana MAN
ger 78901234567891234567
89055

Descrip Me Text Sport SP54%_^@:@S:@$%$ Connecticut edged Memphis

tion mo s, £%^ for the No. 4 overall seed but
moun both are projected to be in
tain the Phoenix (West) region,
climbi where they could meet in the
ng final on March 28.

Education

Field Len Type Valid Invalid Data Extreme Data

gth Data

37
ID 8 Num 1234 12ab 12345678
eric

Institu 50 Test Jackx12345678901234567

tion 89Jackx123456789

0123456789

Date 8 Date 20/1/ 12/@~_+ 20/10/98

From 09

Date 8 Date 1/12/ 1_^%$ 10/10/09

To 08

Detail Me Text Sport SP54%_^@:@S:@$%$ Connecticut edged Memphis

s mo s, £%^ for the No. 4 overall seed but
moun both are projected to be in the
tain Phoenix (West) region, where
climbi they could meet in the final on
ng March 28.

Professional Qualifications

Field Len Type Valid Invalid Data Extreme Data

gth Data

ID 8 Num 1234 12ab 12345678

eric

Institu 50 Test Jackx12345678901234567

tion 89Jackx12345678

90123456789

Date 8 Date 20/1/ 12/@~_+ 20/10/98

From 09

Date 8 Date 1/12/ 1_^%$ 10/10/09

To 08

Detail Me Text Sport SP54%_^@:@S:@$%$ Connecticut edged Memphis

s mo s, £%^ for the No. 4 overall seed but
moun both are projected to be in the
tain Phoenix (West) region, where
climbi they could meet in the final on
ng March 28.

38
Company Information

Field Len Type Valid Data Invalid Data Extreme Data

gth

Compa 8 Num 1234 12ab 12345678

ny ID eric

Title 4 Text Mrs Mrs- XyZa

First 25 Text Jalal Ja12 Jalaluddinahmed12345678

Name 90

Middle 25 Text Elle El_le! ElleaOrcha123456789012

Name 345

Last 25 Text Arya @ry@ AryaA1234567890123456

Name 7890

Role in 30 Text Director of 123_@S@:£$ Scot1234land1234567891

Compa Sales 23456789
ny

Compa 50 Text Darts & DAQW%_)£$%: Jackx12345678901234567

ny Herald Co. £$? 89Jackx123456789
Name
0123456789

Addres 50 Text 11 Kings 5%£56-^% Jackx12345678901234567

s1 Road, 89Jackx123456789
Leyton,
London, 0123456789
England

Addres 50 Text 16 Bristol QWERTY^%££ Jackx12345678901234567

s2 Lane, Bridge +@~ 89Jackx123456789
of Don,
Aberdeen 0123456789

City 30 Text London Lon_d0n} London123456789012345

678901234

Post 8 Text E12 4QU E++>BC: ABC12345

Code

Countr 30 Text Brazil Braz[]1?78—( Scot1234land1234567891

y 23456789

39
Teleph Lon Num 123456 AB34_ 18446744073709551615
one g ber
Inte
ger

Email 30 Text Ad@BJA.co Ad{}@.org_/ 123465789012345678901

Addres m @BJA.com
s

Websit 60 Text www.IMDY. www.!!@:@% Jackx12345678901234567

e com $@. 89Jackx123456789
Addres
s 012345678912345678905
5

Jobs

Field Len Type Valid Invalid Data Extreme Data

gth Data

Comp 8 Num 1234 12ab 12345678

any ID eric

Type 60 Text Jackx12345678901234567

89Jackx123456789

012345678912345678905
5

Salary Lon Num 5435 AB_@@ER 18446744073709551615

g eric
Inte
ger

Start 8 Date 20/1/ 12/@~_+ 20/10/98

Date 09

Locati 60 Text Londo ASL:%$@:__C!!! Jackx12345678901234567

on n 89Jackx123456789

012345678912345678905
5

Skills 60 Text Filing SAD:FER546@5$£^? Jackx12345678901234567

89Jackx123456789

40
 012345678912345678905
5

Detail Me Text Sport SP54%_^@:@S:@$%$ Connecticut edged Memphis

s mo s, £%^ for the No. 4 overall seed but
moun both are projected to be in the
tain Phoenix (West) region, where
climbi they could meet in the final on
ng March 28.

41
Expected Results
Invalid Data: System should reject data.

This is an example of invalid date of birth. The system rejects this as the input is not in the
correct format.

42
Valid Data: All the data should be accepted by the system.
Valid data should be accepted by system. The record below has been accepted by the system.

43
Extreme Data: All the data should be accepted by the system because it conforms to the
validation rules and the filed length(s).

The system should accept the following extreme data as valid.

44
Documentation
Technical documentation
SERVER DOCUMENTATION (all server are same spec)

Processors
Single Quad-CoreTM Intel® Xeon® 3300 series

Memory
Four ECC DDR-2 667/800 SDRAM DIMM 8GB of memory

Operating Systems
Microsoft Windows® Server 2008, Standard and Premium Edition

StorageHard Drives:
400GB, 10K SAS Hard Disk Drives

Drive Bays
2 x 3.5" cabled hard drive bays

Communications
2x embedded Gigabit NICs

Chassis
Form Factor: 1U Rack
Height: 1.68" (4.27 cm)
Width: 17.60" (44.70 cm)
Depth: 21.50" (54.61 cm)
Weight: ~ 26.0 lbs. (11.80kg)

Ports
Rear: 2 x USB 2.0 ports, 1 x video connector, 1 x serial connector, 1 x PS/2 mouse connector, 1
x PS/2 keyboard connector
Front: 2 x USB 2.0 ports, 1 x video connector

Power
Single power supply (345W)

Graphics
Integrated ATI® ES1000 VGA Controller with 32MB memory

Management
Dell Server Assistant CD included
Dell OpenManage Software included
Standard BMC with IPMI 1.5 support
Optional DRAC 4/p for advanced remote management capabilities

45
PREMIUM PC

Processor
Intel® Pentium® Dual-Core Processor

Operating Systems
Genuine Windows Vista® Business

ChipsetIntel® G31 (ICH7) Express Chipset MemoryUp to 2 DIMM slots; Non-ECC dual
channel 800MHz DDR2 SDRAM, 4GB Graphics Cards

Networking
Integrated Broadcom® (BCM5784M) Gigabit LAN

Hard Drives7200RPM SATA II up to 320GB, 3.0GB/s; 2nd hard drive available on mini tower

Power Supply
255W Standard Power Supply, 255W 85PLUS Power Supply (available after Nov 08)

Standard I/O Ports

(1) VGA
(8) USB 2.0 2 front, 6 rear Optional via PCI add-in card
Ethernet (RJ45)
Serial (9-pin) (16550 compatible)
1 parallel (25-hole, bi-directional)
Line-in (stereo/microphone)
Line-out (headphone/speaker)

Internal Port
Two Serial ATA (7-pin) on the DT, and Three Serial ATA (7-pin) on the MT Hard Drives

STANDARD PC

Processor
Intel® CoreTM 2 Duo Processor

Operating Systems
Genuine Windows Vista® Home Basic

ChipsetIntel® G31 (ICH7) Express Chipset MemoryUp to 2 DIMM slots; Non-ECC dual
channel 800MHz DDR2 SDRAM, 2GB Graphics Cards

Networking
Integrated Broadcom® (BCM5784M) Gigabit LAN

Hard Drives7200RPM SATA II up to 160GB, 3.0GB/s; 2nd hard drive available on mini tower

Power Supply
255W Standard Power Supply, 255W 85PLUS Power Supply (available after Nov 08)

46
Standard I/O Ports
(1) VGA
(8) USB 2.0 2 front, 6 rear Optional via PCI add-in card
PS2 (Optional via PCI add-in card)
Ethernet (RJ45)
Serial (9-pin) (16550 compatible)
1 parallel (25-hole, bi-directional)
Line-in (stereo/microphone)
Line-out (headphone/speaker)

Internal Port
Two Serial ATA (7-pin) on the DT, and Three Serial ATA (7-pin) on the MT Hard Drives

SOFTWARE

Microsoft Access Database 2007

Microsoft Office 2007
Internet Explorer v6
Windows XP OS

DATA STRUCTURE

Database Name: BJADB

Tables Relationships:

47
48
Administration of System

Sign-in and Logging out of system

1. To access the BJA Admin Website, open the Internet Browser on the PC. Type the
following in the address bar:

http://www.bja.com/admin

2. To sign in, enter UserID and password on BJA admin homepage.

3. To logout, simply click on Logout button in the menu

Resetting Login details

1. Click on Resend User Login Details link to bring up form to enter applicant information.

2. Enter applicant information as requested and click Resend button.

3. Applicant Login ID and Password will be emailed to the users email address on the
system.

Updating Website Content

1. To update content on Website, click on Update Content link from the left menu.

2. A new page will come up, showing links to various pieces of content from Website. Click
Edit button next to the content.

3. When content is displayed on new page, edit the content in the editor. Click Save button
to save the changes. You will be returned to previous page, from where other content
can be updated.

Generating Reports
1. Once logged in, click on Generate Reports link from the left menu. This will bring up a
page with options to select various reports.

2. Click on Generate Report next to the desired report.

3. You can either save the report to local computer or print it. Click on Save or Print
buttons as desired.

Backing up System
1. Once logged in, click on Backup System link from the left menu. This will start the
backup process of data.

49
 2. Once backup is complete, system will display message “Backup was Successful”. Click
Return to go back to homepage.

3. If backup was not successful, the system will display “Error – cannot backup”. In this
case, you must click on View Error Log button to display complete error message.

4. Once error has been resolved, go to step 1 and start again.

User Documentation
Applicants

Sign-in and Logging out of system

1. To access the BJA Website, open the Internet Browser on the PC. Type the following in
the address bar:

http://www.bja.com

2. To sign in, enter UserID and password on BJA homepage. Click on Login button. To
reset login details, click on Forgot Password? Link.

3. To logout, simply click on Logout button in the menu

Registering New Applicant

1. To register on Website, click on New Registration link from the left menu.

2. A new applicant form will come up. Enter applicant data in the fields marked mandatory.

3. Click Submit button to add the applicant to the system. Applicant ID will be automatically
allocated by the system.

Resetting Login details

1. Click on Resend User Login Details link to bring up form to enter applicant information.

2. Enter applicant information as requested and click Resend button.

3. Applicant Login ID and Password will be emailed to the users email address on the
system.

50
Adding CV
1. Once logged in, click on Add New CV link from the left menu. This will bring up a page
with empty form.

2. Enter information in the form. You can cut and paste from your word processing
document to the form. You must enter mandatory information where fields are marked
with asterisk (*).

3. Once finished enter Save button to add CV to database.

Updating CV
1. Once logged in, click on Update CV link from the left menu. This will bring up a page
with CV details.

2. Update information in the form. You can cut and paste from your word processing
document to the form. You must enter mandatory information where fields are marked
with asterisk (*).

3. Once finished enter Save button to update CV to database.

Deleting CV
1. Once logged in, click on Delete CV link from the left menu. This will bring up a page with
message “Proceed to delete CV”. Click on Proceed button to continue.

2. To delete CV, click on Delete CV button, or to cancel and go back click on Cancel
button.

Searching for Job

1. Once logged in, click on Search for Job link from the left menu. This will bring up a
page with various options.

2. Select type of job from drop-down Job Type menu, or enter information in the search
fields. Click on Search button to continue.

3. If jobs are found, you will be presented with a list of jobs table. Click on the View button
next to job to see details.

4. When viewing a job, you can apply for a job. Click on Apply button on the right hand
side. This will send your CV to the company for consideration. You will receive an email

51
 with details of your application.

5. If no jobs are returns, the system will present you with an option to send your details to
BJA Account Manager. This way you can register your interest. As soon as suitable job
is found, you will be contacted by BJA. Click to Register for Job button to register your
interest.

Company

Sign-in and Logging out of system

1. To access the BJA Website, open the Internet Browser on the PC. Type the following in
the address bar:

http://www.bja.com

2. To sign in, enter UserID and password on BJA homepage. Click on Login button. To
reset login details, click on Forgot Password? Link.

3. To logout, simply click on Logout button in the menu

Resetting Login details

1. Click on Resend User Login Details link to bring up form to enter applicant information.

2. Enter applicant information as requested and click Resend button.

3. Applicant Login ID and Password will be emailed to the users email address on the
system.

Registering New Job

1. To register a new job on Website, click on New Job Registration link from the left
menu.

2. A new job form will come up. Enter job information in the fields marked mandatory.

3. Click Submit button to add the job to the system. Job ID will be automatically allocated
by the system.

Searching for Applicants

1. Once logged in, click on Search for Applicant link from the left menu. This will bring up
a page with various options.

52
2. Select type of skills from drop-down Skill Type menu, or enter information in the search
fields. Click on Search button to continue.

3. If applicants are found, you will be presented with a list of applicants table. Click on the
View button next to applicant to see details.

4. When viewing an applicant, you can apply for an interview. Click on Get Interview
button on the right hand side. This will send your request to BJA to arrange for interview.
You will receive an email with details of applicant you selected.

5. If no applicants are found, the system will present you with an option to send your details
to BJA Account Manager. This way you can register your interest. As soon as suitable
applicant is found, you will be contacted by BJA. Click to Register for Skill button to
register your interest.

53
Evaluation
Evaluation
N Objective
o d
1 Increasing customer satisfaction
2 Increase productivity of BJA staff
3 Provide a fast way for customers to
find suitable employees
4 Provide a fast way for applicants to
register
5 Reduce overall costs
6 Computer based registration system
7 Applicant information stored in a
database
8 Online access for customers
9 Electronic reports available for
business decision makers
1 Secure and protected data
0 because userid and passwords are
1 High availability system
1 servers was pulled out accidently when
Complete Results/Evaluation
 Customer satisfaction has increased.
This was measured by a survey
conducted 1 month after system went
live.
 More applicants have been served
without increasing staff at BJA.
 Companies have found that they can
now locate applicants within minutes
instead of hours of days.
 Applicants can now register within
minutes. In the past this took a day or
longer.
 BJA has not seen any increase in cost
when more applicants have registered
on the new system. In addition, as
reports can now be generated
electronically, and most
correspondence is by email, the cost of
using paper and postage has been
reduced.
 This has been successfully
implemented.
 All manual data has been transferred to
database.
 Companies no longer need to use fax
machines, as they have access to data
via Internet.
 The managers no longer have to be
physically there to receive reports,
since reports are now sent by e-mail.
Decisions can be taken quickly.
 There is a minimal chance of data theft
needed for access, and data is stored
behind firewall.
 Recently, power cord of one of the
repairs were being carried out in the
room, but second server continued to
serve users, hence Website was still
operational!
54
55
Future Development Possibilities
Since the foundation of the new system has been laid, any future development will require less
effort. For example, managers may need new reports, so this can be done easily by adding
extra queries.

Key business developments for future are:

1. Offering new services to applicants and companies like SMS notification for interview
dates, proactive monitoring of user behaviors and using fuzzy logic to match skills with
requirements.

2. Increase in applicant numbers and job postings by opening BJA services to world-wide
customers.

To handle these, extra capacity is required. This will require upgrade of the server (ie. faster
processor, more RAM etc), and increase in storage capacity.

This can be done in phased approach so that there is minimal impact on the current system.
Expansion of IT infrastructure will require hiring of new IT manager and technical staff, as this
will become a requirement to keep the system running optimally.

56