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LET'S GET REALISTIC ABOUT CAREER PATHS

Janies W. Walker

Many employees want to know more about the [n summary, eareer path information is important
career op|K)rtunities available in an organization to for employee eareer development and human re-
help them set realistic career objectives and to plan source planning, but it needs to be realistic. And
practical steps for their personal career development. this means eareer paths need to have a realistic basis
Recent proliferation of career planning materials, and realistic applications. This article briefly dis-
workshojK. and company-sponsored counseling pro- eusses approaches to satisfying those needs.
grams indicates a growing employee av\arcness and
activism regarding their careers. However, the in- Background On Career Paths
formation available to employees regarding career
paths is usually quite limited, and does not tell Career paths are not new. Neither do they have
"the whole story" about job progression possibilities to be written about to be experienced. Most em-
and associated qualifieations requirements.' ployed persons move through a "patterned sequence
of [positions or roles, usually related in work con-
Many managers also want career paths to be de- tent." during their working lives. However, career
fined, so that an adequate number of individuals paths are objective descriptions of sequential work
may be identified and prepared to fill future vacan- experiences, as opposed to subjective individual
cies. Once eareer progression patterns are identified, feelings about eareer progress, personal de\elop-
more systematic forecasting of staffing requirements ment, status, or satisfaction. For example, an in-
is possible. For the development of senior manage- dividual may view increasing responsibilities or
ment talent, career paths are needed as guidelines changing work assignments within a single job as
for career development assignments across fune- a "career," but this subjective view of a career docs
tional and organizational lines. Increasingly, senior not constitute a career path, as defined above.
executives are the product of varied job exjxrienecs, An organization needs to move indi\'iduals along
and not necessarily the product of life-long eareers career paths, to develop the divereity of capabilities
within a single function or unit. necessary to staff various levels and types of jobs.
At tbe same time, not all individuals need follow
In addition to employee and managerial interest in eareer paths—tbere is a need for "eareer profes-
career paths, the federal government is requiring sionals" in many specialist positions.'^ An oil com-
action in this area.- To assure equal employment pany study a few years ago, for example, found that
opportunity and affirmative action program com- stability, not mobility, was preferred for staffing of
sales representative positions. Neither do individuals
pliance, companies are advised to describe jobs in
need to follow upward eareer paths. Lateral paths
terms of actual requirements: work content and
provide expisure to multiple functions and activi-
related qualifications. Employee seleetion and up-
ties and thus de\'elop broader capabilities among
grading decisions are to be based on job-related individuals. Manv individuals find lateral careers
faetors, whieh nets out to mean a definition of highly satisfying.
possible eareer patbs.
Career paths have emphasized upward mobility
1 James W. Walker, "Individual Career Planning," Busi- within a single occupation or functional area of
ness Horizons, Vol. 16, No. 1 (February 1973).
-'Edward J. Giblin and Oscar A. Ornati, "Beyond Com-
pliance," Personnel, Vol. 52, No. 5 (September-October ^ Peter F. Drucker, Management: Tasks, Hesponsibilities,
1975), pp. 38-50. Practices, (New York: Harper & Row, i974) pp. 395-397.

2 Let's Get Realistic About Career Paths


work. In many companies career paths have meant own subjective views of possible alternative career
stcp-hy-stcp progression tied to years of service. If paths for employees to follow. In view of today's
an individual deviated from the prescribed lockstcp demands on career management, houever, more
pattern and timing, he or she faltered. Such career realistic career information is needed. Career paths
paths were developed in the following manner: need to be specific, not general. They need to be
1. examination of the paths followed in the past practical, not idealized. They need to be anchored
to the top "rungs of the ladders" to reality—actual v\ork activities and skill and
2. identification of entry and exit points into the knowledge requirements. Career paths should:
career path, usually at the bottom only — represent real progression possibilities, whether
?. definition of rcc|uirements for the entry posi- lateral or upward, without implied "normal"
tions, normally in terms of educational level rates of progress or forced technical specializa-
and specialization, experience, and years of tion
scr\ice — be tentative and responsive to changes in job
4. identification of the important job experiences content, work priorities, organization patterns,
leading to the top "rung," and benchmark and management needs
timing for reaching each "rung" — be flexible, to take into consideration tbe com-
This process described a generalized or idealized pensating qualities of a particular individual
route for advancement within the unit or function. — specify acquirable skills, knowledge, and other
It made career paths explicit, and no longer just specific attributes required to perform the work
subjective. on each position along the paths, and not
merely educational credentials, age, or work
Various organizations have developed career paths. experience which may preclude some capable
Notable are the efforts of the U.S. Navy, the U.S. performers from career opportunities.
Air Foree, and several major industrial and banking
corporations.* Many of these applications may be To define career paths in this manner, empirical
characterized as "traditional approaches." They data are needed. Positions are analyzed and grouped
ha\e described paths largely followed by employees on the basis of their actual work content. This does
in the past, are based on managerial subjecti^e not mean that job descriptions necessarily have to
views of the work involved, and are usually re- be rewritten, or that the organization structure has
stricted to a single function or organizational unit to be changed. Job titles do not even have to be
(e.g., sales, accounting, engineering). The practical ehangt'd. The following steps are required:
utility of such paths, therefore, depends on the
1. Gather data on actual work activities, their
realism and scope of these key factors.
relative importance, and the relative time allo-
cation to each
A Realistic Approach to Today's Needs 2. Determine, through analysis of these activities,
An organization that has no career information at the skill, knowledge, and other qualifications
all would benefit from e\en traditional descriptions required to perform these aetivities effectively
of career paths. It is instructive to managers to con- ^. Identify patterns of similarity among positions,
sider past career progression patterns and their based on their content and skill-knowledge
requirements, and grouping of similar p)si-
* C. Storm, "Illustrative Career Ladders in Industry, In- tions as job families
cluding Variation From the Usual Career Ladders," in 4. Identify logically possible progression lines
J. L. Fulmer, (Ed.).. Proceedings of Conference on Career among these job families, representing career
Guidance and Promotion. Atlanta: Industrial Management
Center, Georgia Institute of Technology, April 1970. pp. paths.
46-71. Also see J. A. Saxon, "Promotional Progress Flow 5. Integrate the overall network of these paths as
Chart," Journal of !^avy Civilian Manpower Management,
Vol. 7, No. 4 (Winter 1973-, pp. 13-17; and Andrall E. a single, career system depicting progression
Pearson, "Sales Power through Planned Careers," Harvard possibilities.
Busine%s Review, Vol. 44, No. 1 {January-February), pp.
105-116. This process is illustrated in Figure 1.

Human Resource Management, Fall, 1976 3


FIGURE 1 The basis for career paths is further strengthened,
of course, by additional substantive data on actual
How to Develop Realistic Career Paths work activities on the various types of positions
What em- covered. Data may be gathered through selected
What man-
ployees soy agers say interviews with incumbents, the use of widely
they actually WORK ACTIVITIES should be distributed questionnaires or time logs, direct ob-
do on the job performed servation of work activities, or use of task check
an the job
lists. These are all methods of activity analysis ap-
plicable to salaried positions."
JOB REQUIREMENTS Job descriptions rarely represent actual on-the-job
{work activities ond their relotive
importonce, skills/knowledge ond
behaviors. They tend to emphasize duties and ac-
other requirements for perform- countabilities and were, at any rate, written for
once) purposes other than eonsidering career development
requirements. Job descriptions, organizational man-
uals, and otber existing data may be useful inputs
JOB FAMILIES to the process. In most instances, howe\er, some
(groups of jobs with similar form of data gathering directly from employees is
requirements) necessary to pro\ide a sufficient basis for analysis
of job similarities and differences.

CAREER PATHS In a sense, positions have always been grouped on


(Possible Progression Potterns) the basis of similarity. Ceographic location, organi-
zational unit lines, technical specialization, and
This may be an extensive, ongoing process in large business function or product are typical bases for
organizations. Where advanced approaches are grouping jobs and thus prescribing career move-
used, professionals may be engaged full time in this ment pissibilities. Often when career paths are first
process of "txxupational analysis and classification." described they are restricted by one of these par-
For most organizations, however, the challenge is ticular dimensions. This may make sense, if the
to move simply from a "traditional" approach to- employer feels it is impractical to relocte employees
ward "defined" career paths. This means accomp- across great geographic distances, or if the organiza-
lishment of the above steps as efficiently as possible tion comprises autonomous operating units. For
to yield useful career information.'* managerial, professional, and technical talent, how-
ever, most organizations arc discounting the signi-
To provide a "realistic basis" for career paths, an ficance of these barriers to career development.
organization need not conduct an extensive, expen-
sive study. A basic approach includes a review of The dimension that is being used today to "open
job titles by the personnel stafF, grouping the up" career paths and give them greater realism
positions on the basis of tbeir knowledge of the is the behavioral aspect. By examining actual
nature of the work involved. The common char- work activities—behaviors—it is possible to identify
acteristics of jobs in each family are identified, and striking similarities in job content, even where the
specific activities and qualifications differentiating functions or technical specializations are different.
positions within each family are noted in a sum- A common example is the sales representative for
mary chart. This information is reviewed by se- a particular product line. It has been demonstrated
lected managers. Position data are refined and in many situations that persons with the necessary
positions are reclassificd accordingly. Simply by skills can represent \aried types of products, regard-
providing a fresh, objective consideration of realistic
less of technical, product or industry knowledge, or
career possibilities in an organization, the career
territorial differences.
development process is improved.

"James VV. Walker, "Activity Analysis: A Review of


'• James W. Walker, "Evaluating the Practical Effective- Techniques and their Application to Managerial, Profes-
ness of Human Resource Planning Applications," Hriman sional and Technical Positions," Unpublished manuscript,
Resource Management, Vol. 13, No. 1. pp. 19-27. 1976.

4 Let's Get Realistic About Career Paths


Another common example is the traditional career has been resulting turnover and expressed dissatis-
specialization of engineers. In Figure 2 are shown faction among the younger engineers. By grouping
the traditional career progression patterns within a the positions according to the behavioral activities,
group of engineering positions in a major oil however, the career paths offer a wider range of
job progression possibilities, and greater flexibility
company. In this example, mechanical en^neers
of assignment by management. These revised career
normally progress through Path A; chemical engi- paths are shown in Figure 3. From the data gath-
neers progress through Path B. This created an ered, it was concluded that engineering specializa-
impression among engineers in the refineries that tions, per se, should not be harriers to career
eareer opportunities were quite restricted. There movement among these engineering positions.

FIGURE 2
Engineering Position Analysis
Traditional Career Paths Annong Positions
Path A
Eng Ref Eng (Ref) Eng Des & Ping, Asst Supt Maint (Ref)
Engg (HO)
Mech (12) Mech '(2) Mech (6)
Eng Maint (Ref)

Mech (4)

Path B
Proc Eng, Tech Serv (Ref) Proc Eng, Engg Area Proc Supv (Ref)
(HO)
Chem (20) Chem (6) Chem (10)
Ping Anal, Ops Sr Ping Anal, Ops
Ping (HO) Ping (HO)
Chem " ( 5 ) Chem ( I )
*Al leoit one of these i* a "Chem"
*Ai least one of iheso hoi spent most of his career in "Mech" posilioni

FIGURE 3
Engineering Position Analysis
Career Paths Suggested by Behaviors
2, Tech Specialist Tech. Supervisor 5. Supervisor
-some Supv. Area Prac Supv. Asst Supt Maint
Eng, Des & Ping Ops (Ref) (Ref)
Eng (HO) Chem (10) Mech (6)
I . Tech. Specialist Mech (2)*
Proc Eng, Tech' Eng, Mointenance
Serv (Ref) (Ref)
Chem (20) Mech C^)
Eng, Ref Engg
Mech (12)
Ping Analyst, Tech. Coord/Conv Tech. Coord -
Ops Ping (HO) municator some Supv.
Chem (5)** Proc Eng, Engg (HO) Sr Ping Analyst,
Chem (6) Ops Ping (HO)
Chem (1)
•At leoit one of iheio is a "Chom"
•*At least one of these hos spent most of hlj career in "Mech" poiitioni

Human Resource Management, Fall, 1976 5


This process assumes that individuals can acquire ambiguity in employee views of the employment
necessary technical skills or specialized knowledge relationship. Some managers have argued that com-
that may be required on a position. The progression mimication of career paths, and particularly specific
from one behavioral role pattern to another is information, often frustrates employees by encour-
viewed as the critical dimension in career paths— aging false hopes and expectations about career
from task specialist to manager. Experience suggests opjwrtunities. This may be valid where such in-
that employers tend to underestimate an individual's formation is not realistic. But more employee
adaptability to different types of specific tasks, and turnover, undcrutilization, and frustrated career
overestimate an individual's ability to change roles development has assuredly resulted from too little
and become a supervisor, coordinator, administrator, realistic information, not too much of it.
or manager. Changing role behavior pattern is the
most difficult aspect of management development, Career paths, however realistic, are beneficial only
starting with tbe instanec of promoting tbe "best if translated into individual career action plans. As
worker" to a foreman role. This view does not de- sbown in Figure IV, tbis process invokes the ap-
plication of career information by employees in
mean tbe importance of maintaining or developing
career analysis/planning and by managers in ap-
adequate technical competence on a position. In
praisal and counseling.
developing eareer paths, botb dimensions need to
he examined. All too often, career planning is practiced as an
Tbe behavioral approach pnmdes greater flexibility isolated employee activity witbout either realistic
in career planning, offering indi\iduals a wider career path information or relevant appraisal and
range of career options and management a larger counseling inputs. Techniques such as career plan-
pool of job candidates. Realistic moves along lateral ning or life planning workshops, structured in-
career paths and mo\es among positions within the dividual planning exercises, and self-improvement
same job family are also made explicit as options materials, are widely popular today. These provide
as part of tbe overall career system. Further, posi- a useful medium for individuals to clarify personal
tions may be rcclassified in groups and paths as interests, abilities, and aspirations, with eonsider-
tbeir work content changes, in rcsjxinse to in ation to such influences as their educational experi-
dividual differences, managerial styles, organiza- ences, family background and expectations, career
tional, or other forces. Tbe career system, tbcn, plans and progress of friends, role examples sug-
serves as a realistic framework for keeping track gested by television and otber media, and personal
of jobs and tbe planned movement of individuals. feelings of competence and self-worth. However,
individual career analysis and planning without
career path information and other managerial in-
Realistic Applications puts is like sailing without a cbart or knowing tbe
Career paths are worth developing only if they are seas. It is fun for a wbile, but becomes frustrating
used in career planning and development. In- for individuals who wisb to get somewhere.
dividuals should consider career information in
conjunction with their own self-analysis of career Career path information may be communicated to
interests, abilities, and aspirations. Tbe result is individuals in several ways including:
application of tbe career paths in the development — published, in digestible pieces, in employee
of more realistic individual career objectives and magazines and newsletters
plans. Similarly, tbrough planning, appraisal and — included in employee manuals
counseling activities, managers may help individuals — published as a special Career Cuide or as part
translate these personal career plans into career of career planning workbooks
development actions. It is important that develop- — presented in cassettes, videotapes, or live pre-
ment activities—whether training, job assignments, sentations
or shift in job activities—be realistically attuned to
At a minimum, a reference book should be provided
the organization's needs.
to each manager, presenting the basic job families,
career progression possibilities, and related require-
Career paths provide a vital link between tbe in-
ments.
dividual's own eareer aims and the organization's
actual talent requirements. The net result can only Tbrougb appraisals and counseling, managers (and
be positive: improved utilization of talent and less professional staff) may communicate sucb infor-

6 het's Get Realistic About Career Paths


FIGURE 4 Other applications of career path information are
also possible, particularly tbe substantive informa-
Hov\/ Realistic Career Development tion on work activities and job requirements. These
Actians are Planned include:
CAREER PATHS
— planning changes in job designs or organiza-
tion structure
APPRAISAL Monagerial judgment,
AND
COUNSELING 0 experience, assessments
of individual abilities,
changing orgonizational
— considering applicable areas of performance
evaluations, and associated performance ob-
]ecti\es or standards
needs, etc.
~ doublechecking salary levels, to assure that
jobs are evaluated fairly; the job family ap-
INDIVIDUAL Influence af education,
CAREER
ANALYSIS
AND
0 experience, family,
friends, media, self
perceptions, etc.
proaeb may even he used as the core of the
overall salary administration system, avoiding
need for p)int-factor type evaluations of job
PLANNING worth or separate job descriptions
— forecasting the availability of qualified job
candidates, eitber by examining past flows of
DEVELOPMENT ACTION PLANS
[KTSonnel through the system or by analyzing
appraisal data (in terms of targeted positions).
mation and, once they have tbe abilities and in-
clination, actually help individuals evaluate their For years, personnel people have advocated tbe
career dc\clopmcnt options. Resjjonsibility for career dc\elopment of a single definition of work for all
development may rest with the individual, but the personnel applications. Now that there is an emer-
manager can have a significant influence on in- ging demand for more information on career paths
dividual nioti\ation, decisions, and actions. and job requirements, it is possible to apply this
eoneept. Using career information for multiple
Career information may be applied by managers in purp)ses impro\es the cost/benefits rclationsbip.
several ways, including: It also tends to increase the reliability and con-
— describing career opportunities to new recruits sistency of management practices. There have been
or internal job candidates manv instances in eompanies where a supposed
— identifying "target positions" for which in- transfer and promotion in\'olved a move to a lower
di\iduals are ready now or arc becoming authorized salary level, and exceptions were made
devdojicd in appraisals of so-called "promota- to make the move attractive.
bility and potential."
— identifying specific training needs of in- If management is to be rational and fair in human
di\iduals resource management, there needs to be rational,
— discussing witb the individual realistic career consistent definition of what jobs involve and re-
alternatives: future jobs, long-term opportuni- quire. Career paths need to be defined, based on
ties, or staying on tbe current position as a actual work activities and requirements, so tbat
career professional. employees and managers will have a realistic basis
for career development planning.
Managers also bring to tbe employees additional
information useful in career planning: experience,
knowledge of changing organizational needs and
business plans, and an independent (if not wbolly James W. Wolker
"objective") assessment of individual abilities and is a specialist in human resource planning and development.
potential. When managers fail to participate in the As a member of the Towers, Perrin, Forster and Crosby
headtiuarters staff, he assists client organizations wnrldwide
career de\elopment process, these benefits are lost, in the development and improvement of pnicesses for
and plans are aceordingly less realistic for tbe result. effective development and utilisation of talent. He was
previously the Director of the Bureau of Business and
Employees should, then, receive career path in- Economic Research at California State University, San
formation directly and tbrougb their managers. In Diego, and before that, a faculty member of Indiana Uni-
versitv and the United States International University. He
this eontcxt, specific plans may be made for realistic is the author of two text books and numerous articles
development actions. on human resource management.

Human Resource Management, Pall, 1976 7

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