Professional Documents
Culture Documents
Dictionary meaning: “system of morals, rules and conduct”. The origin of this word
is from ETHOS which means character. Ethics is defined as the ability to distinguish
between right and wrong and act accordingly.
Ethics is a discipline that examines one’s morality or the moral standard of the
society.
Ethics means excepted standard in terms of your personal and social welfare.
Ethics attempt to distinguish b/w right from wrong, good from bad and decides a
desirable conduct from a particular set of social circumstance.
Ethics – The inner-guiding moral principles, values, and beliefs that people use to
analyze or interpret a situation and then decide what is the “right” or appropriate
way to behave
Definitions
Ethics involves a discipline that examines good or bad practices within the context
of a moral duty
Business ethics include practices and behaviors that are good or bad
“What is”
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Sources of Ethical Norms
If business managers see the need to focus on ethical behavior, so should business
students
Built to Last: Successful Habits of Visionary Companies by James Collins and Jerry
Porras
Key finding: Exceptional and enduring companies place great emphasis on a set of
core values
These core values are essential and enduring tenets defining the company, and not
to be compromised for financial gain.
Those beliefs or standards that incline us to act or to choose in one way rather than
another
A company’s core values are those beliefs and principles that provide the ultimate
guide in the company’s decision-making.
Corporate Culture
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What ends are served by ethics?
The well-being promoted by ethical values is not personal and selfish well-being.
People disagree about what ethics commits us to and what ends are served by
ethical values.
Ethical values can conflict, and may result in serious illness and death to others.
Business ethics refers to those values, standards and principles that operate within
business.
Business ethics is also an academic discipline that studies those standards, values
and principles while seeking to articulate and defend the ones that ought or should
operate in business.
But…
There is a growing body of literature in business ethics about the right ways to
teach and learn business ethics.
There are a set of principles, standards, concepts, and values common to business
ethics.
From the time of Aristotle we have noticed a discontinuity between judging some
act as right and behaving rightly.
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To treat students as active learners
Begin with an accurate and fair account of the facts from all “sides”.
Compliance with the law will prove insufficient for ethically responsible businesses.
The Law is rife with ambiguity. Many acts are not illegal until a court rules that they
are.
Court cases demonstrate that you cannot always rely on the law to decide what is
right or wrong.
Whether we examine ethical questions explicitly or not, they are answered by each
of us every day in the course of our lives.
The word “ethics” is derived from the Greek ethos, meaning “customary” or
“conventional.”
Philosophical Ethics
Denies that simple conformity and obedience are the best guides to living
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Rejects authority as the source of ethics
Requires we stand back, abstract ourselves from what is typically done and reflect
upon whether or not what is done, should be done.
The difference between what is valued and what ought to be valued is the
difference between ethos and ethics.
Business Ethics
Reflect: In what ways do the practices and decisions made within business promote
or undermine human well-being?
Morality: How should I live my life? How should I act? What should I do? What kind
of person should I become?
Social Ethics: How ought society be structured? How ought we live together?
Humans can not avoid responsibility for something they have created or contributed
to.
Business institutions have a tremendous influence on human lives and the quality of
human life.
Ethical perspectives
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All decisions faced by business managers, from finance to marketing to ethics and
human resources, exist in a social and legal context.
View on ethics
Utilitarian
Under this view ethical decision are made solely on the basis of outcomes or
conciseneous.
It considers how to provide greatest goods for the greatest no: of utilitarian.
It encourages efficiency and productivity and inconsistence with the goal of profit
maximization .
View on ethics
right to privacy
Freedom of conciseness
free speech
Theory of justice
Managers are impose and enforce rule fairly and impartially and do so by following
all legal rules and regulation.
Manager need to look at existing ethical norms in industry and companies in order
to determine what constitute right and wrong decision and action
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Indian model of management may be best defined on the basis of important
parameter of management.
Delegation of authority
Trade union
Transfer policy
Performance appraisal
Customer’s grievances
Planning
Delegation of authority
Trade union
In Indian corporate sector trade union are always dealt as an enemy of employers.
the trade union on their parts are always pressuring the employees for the benefits
of their member. Trade union are now just as formality and to enjoy political
influences.
Transfer policy
such policies exist only on papers, transfer are basically done on the basis of
punishment, favoritism and recommendation .
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in private sector some transfer policy still exist but that’s to for top level
employees.
Performance appraisal
Customer grievance
In practical situation such system seldom (rarely) used and grievance are dealt
mostly on the basis of mutual settlement.
But now a days, due to excessive competitive atmosphere companies have started
giving first preference to customer grievance.
Planning
India has a well established planning commission under prime minister which
formulate five year plan.
In private corporate sector, a specially a medium and small scale farms only short
ranged planning is in existence. India has hardly been able to achieve any five year
plan objective in a successful manner due to lack of proper implementation of
programs.
In public sector most of the recruitment and selection is done on the basis of
recommendation reference of present employees are giving the priority providing
less importance to the performance of the desired candidate.
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Training and development
Relation ship between employee and employer are not very cordial (understanding)
and comfortable.
Employer are at lower level are given very lower autonomy (power authority) .
They hardly participate in any mgmt function; employees are threaded just as
commodity or cost centers.
Work ethos
Work ethos can be defined as the principles, values, norms, required to be followed
when an individual is at work
Discipline
Loyalty
Responsibility
Work culture
Discipline
It is mainly confined to coming at work on time, behaving with respect and dignity
to subordinates, colleague and superiors, staffing properly at work during working
hrs, not wasting work time.
To know does the worker feel responsible for the tasks assigned to him.
The one who make all possible efforts to accomplishment the work in the time and
also in a satisfying manner.
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Loyalty
Work ethics is also dealt with loyalty towards the organization, by not talking
negatively about the organization, by protecting the interest of the organization.
Responsibility
People in the organization have different attitude toward at their work. This can be
notices though job description, performance, evaluation career development, formal
training etc.
Work culture
India has considered has strong work culture which includes punctuality, proper
dress code, proper behavior and respect towards your superior, peers and
subordinates, strictly following the rules and regulation of the organization.
A good work culture can also be introduced through effective induction program.
To Indian heritage to men’s attitude toward his social existence shifted toward
duties obligation and sacrifice.
Indian heritage emphasized that the assent of civilization lies not in multiplication of
quant but in the purification of human character.
From the point of Buddhist, economics production from local resources for local
needs is the most rational ways of economic life.
Now days a bulk of non renewable resources like coal and oil are being wastefully
used in production of good and services that are not really useful to man.
in the Buddhist economic planning non renewable and scares resources would be
conserved because the priorities in production would be determined according to
the man basic need of food, clothing and housing. Rather than producing arms,
drugs, alcohol and harmful chemicals.
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According to modern economies a major of standard of living is judged by the
amount of annual consumption.
Whereas a Buddhist economist would consider this approach totally irrational; since
consumption is mainly the means to human well being.
Rather the aim should be to obtain the maximum well being with minimum of
consumption.
A performance of the plant is judged by the criteria how quickly a country is able to
increase its per capita income.
The Buddhist economic system or Indian heritage system not pay much attention
of per capita income because it’s only a static’s figure. In Indian heritage only good
value can increase a mans material and spiritual well being.
Use of resources
Employment
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employment is to use more man then machines in production technology should not
be allowed to dominate man .
Buddha has advised laymen to save one fourth of what they earn .
This implies that at least one fourth of the total production of the community
would be set aside for the future.
You can only improve that “ which you can “measure “ “Buddha” has said
“be become what we think” which implies what it is thought about a business and
we can improve.
This can be fulfill only when , when the right information is provided to the all levels
of the organization.
Customer oriented
Thus goods and services rendered to them must meet their satisfactory and
demanding levels.
Customer now days focus on the quality of the product even if they have to pay
more.
Team empowerment
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The more people feel involved themselves in group or in a team, the greater will be
their commitment to the organization, its goodwill , customer satisfaction and
quality
Continuous improvement
It recognizes that how much may have improve, since there are no limitation in the
expectation of customer of quality.
The Indian insight into TQM indicates that “mind” is the master of total excellence
of performance in any field of activity.
Mind is a energy source of all the people in the organization to realize mission.
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