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The Institute of Internal Auditors

Qatar Chapter

News Letter July 2009


Qatar Chapter
P.O. Box 23325
Doha, Qatar
Tel No: 492-3204
Fax No: 492-3496

2009 Board of Governors

Position BOG member/officer Contact # Email

4th Past President Chris Adonis 581 2306 / 477 3429 cadonis@qafac.com.qa

Immediate Past President Rajeswar Sundaresan 554 9296 / 462 1384 rajeswar@qatar.net.qa

President Assaad Kanaan 551 6713/ 440 7650 Assaad.kanaan@qnb.com.qa

Vice President no 1 Robert Abboud 584 5135 / 441 4599 robert.abboud@qa.ey.com

Vice President no 2 Jeyapriya Partiban jeyapriyapartiban@kpmg.com

Secretary Godfrey Ristow 5049919 / 485 8541 godfrey.ristow@qewc.com

Treasurer Don Felix Ponweera 5189260 / 454 0254 dfelix@qf.org.qa

Assistant Treasurer Wissam Farhat 5643856 / 442 2168 wfarhat@deloitte.com


Communication /
Murali Krishnan 5907046 / 4773562 muralikrishnan@qafac.com.qa
Website administrator
Chairman Membership Peter Morgan 5601672 peter.morgan@cna-qatar.edu.qa

Chairman Public Relations Hassan Al-Mulla 5885272 / 4540256 halmulla@qf,org.qa


Chairman Membership
Ramesh Desikan 5632503 / 473 6531 dramesh@qatargas.com.qa
Retention
Chairman Seminar Girish Jain 5841215 / 4531804 grishvms@gmail.com

Seminar Committee -VC Lalith Chandana 554 5925 / 440 0286 LALITHC@qtel.com.qa
Chairman Education and
Ganesh Sivaji 662 0979 gsivaji@kpmg.com
Training
University Liaison Hisham Zeitouny 5861017 / 4422168 hzeitouny@deloitte.com

Government Relations Fahad Al-Marri 5364636 / 409 0767 falmarri@grpa.gov.qa

Customer service Kurian V Kuriakose 6763590 / 494 5475 kurian@morisonmenon.com

NEW POSITIONS
Advocacy/Awareness Mustafa Zacour 584 8626 / 440 8351 mzacour@alfardan.com.qa
Special interest group
Oliver Nordal 5563664 / 4857354 olivern@rasgas.com.qa
Chairman
Special interest groups Cassiem Juma 5834636 /4370434 cassim.jooma@qewc.com

Social Interaction Committee Murtaza Jawadwala 5014645 / 4365110 murtuzasj@hotmail.com

2 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Dear Members,
CONTENTS
The First National Conference on Auditing
was a huge success. After the mega event,
President’s Message - Page 4
IIA Qatar Chapter recently had its AGM and
elections for new Board of Governors for
2009-10.
A farewell feeling - Page 5

To match the increased number of members,


new portfolios have been created in the Qatars’s First National Conference
board and new talented leaders have been
elected to various positions. on Internal Auditing - Page 6

This issue has exciting articles on auditing and


International Conference at
a snapshot of the National Conference.
Johannesberg - Page 8
It also includes the dreams as visualized by
the new incoming president and a gratitude
message from the immediate past president. Internal Auditors - the “Conscience”
Our chapter President has recently given an
of Corporations - Page 10
interview to a Gulf TV, the excerpts from the
interview is included in an English and Arabic
version. Article on governance - Page 12

We invite articles from members on audit


and accouting related issues. Recent Seminars - Page 16

Best wishes,
Annual General Meeting - Page 18
Murali Krishnan
Chairman – Web administration &
Communication Board of Governors - Page 19

Highlights on Internal Audit - Page 20

3 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
President’s Message

Dear Members,

It is a pleasure to address you for the first time


through our Newsletter after taking over as the
President of the IIA Doha Chapter. I warmly
thank the past President Rajeswar for the great
job he has done during his tenure and thank you
all for giving me the opportunity to continue
serving our Chapter.

My message to you is to work hand in hand


to develop the profession and promote
internal audit as a Career of choice in Qatar.

Qatar is witnessing a remarkable growth and the demands on skilled internal auditors are increasing.
The most important aspect is not only to be employed, but to maintain the value of employment. An
Auditor is more confident when he/she has an in-depth and all round understanding of the business,
business culture, controls, risks, systems and processes and is able to cope with any challenges. No
one can make a valid recommendation for improvement if he/she does not grasp the whole business
process and has knowledge of business.

Those who did not enroll for any professional certificate that are offered by IIA, I encourage them to do
so. This is a good added value. Individual designations such as Certified Internal Auditor (CIA) earned
by the auditor will obviously further the career and validate the internal audit activity’s proficiency
and capability. I need your active support to grow together as professionals. I invite every Member to
contribute to the newsletter and share their views.

Most of us will be going on vacation during summer time. I wish all of you a happy and relaxed
holiday.

Assad Kanaan
President IIA
Qatar Chapter

4 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Gratitude.....A farewell feeling

A year as President has drawn to close on 31st effort is needed by organizing knowledge sharing
May 2009, and I am writing to you with gratitude. events and purposeful networking. The chapter
When I took up the position of President, there thus serves its objective.
was realization that I can no longer bask on the
luxury of a title but instead in this position one
has to deliver, for the law of success, knows no
other criterion.

Our communication with members remained


excellent with regular member meetings,
updated chapter website and 3 newsletter issues
including one printed. Despite highest number A better year is in the offing. It is time to rise
of activities, the chapter accumulated some cash above short term expediency to long term
surplus. Membership grew by 100 indicating achievability. There are three essential things
good value delivery and service. which I like to reinforce with total conviction.

The inherent strength in the Chapter is so large Quality - dedication to excellence by being
that a purposeful orientation towards growth innovative, bringing in variety and some fun.
just happens. Whatever achieved is from active
participation of all and if at all I get credit it is only Camaraderie - diversity of people, bound
symbolic representing the chapter in entirety. I together, enjoys time they spend as fellow
need to acknowledge services of the Board and professionals with trust and respect.
contribution by many individual members who
love audit profession and chapter affairs. Membership: vigilantly work; remember if we
aren’t growing we are dying. The Qatari nationals
The best thing that happened to our Chapter in the chapter membership should be increased
this year was the national conference with the with concentrated effort including their qualifying
valuable presence of HE Deputy Prime Minister in the Audit examinations.
and the President of Qatar University and their
address in support of the Internal audit. We
I have tremendous confidence in the new team.
Internal auditors need both real and visible
We have very dedicated and talented volunteer
support to function effectively. We did promise
leaders. I am leaving you therefore as President,
to strive hard to live up to the expectations as
by giving way to continuity for change, and
important contributor to the corporate world
change for continuity. Greatest satisfaction we
in Qatar and beyond. It is our individual and
get as leaders is in the success stories of every
collective responsibility.
member. Good luck to all

The job of auditor was never easy and it will never


be. The psychology of people, technology of the
Sundaresan Rajeswar
process will keep changing. Auditors will have to
Immediate Past President
catch up or rather be one up. Hence collective
5 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Qatar’s First National Conference on Internal Auditing

The Institute of IIA in Qatar in cooperation Sheikha Abdulla Al-Misnad, president of Qatar
with Qatar University’s Scientific Accounting University. In his introduction, the Conference
Association concluded the First National Chairman referred to the desire and the need to
Conference on Internal Auditing on a very high “go further” based on the moral of a woodcutter
note at the Ibn Khaldoon hall at Qatar University story. Internal Auditors should have the desire to
on Sunday 5 April with two post conference support the organizations by delivering a value
workshops on the psychology of fraud and risk for money service in analyzing the root causes
assessments. and supporting management to address those.

Under the theme “The Internal Auditor as In her welcoming address Prof. Sheikha Abdulla
catalyst for change and wealth creation” the Al Misnad said: “The role of accounting is one of
five prominent speakers engaged the attendees the main concerns of Qatar University’s strategy.
in participative sessions on a variety of topics The University is willing to advance scientific
unraveling the areas where Internal Auditors accounting studies”
can be a catalyst for change and identifying
opportunities of how Internal Auditors can HE Abdullah Bin Hamad Al-Attiyah said “The
directly contribute to wealth creation within Internal Auditors should be the guardians of our
their companies. corporate life”. HE also stressed the government
of Qatar being serious about combating fraud
and called on corporations to review the job of
Internal Auditors to improve their effectiveness
because this will reduce operational and financial
risk and eventually eliminate financial and
corporate corruption.

The speakers addressed topics relevant to the


theme. In his address on Monitoring Activities
HE Abdullah bin Hamad Al-Attiyah addresing the conference and Risk Based Auditing, Dr Sridhar, a partner
in Grant Thornton LLP, and Co-Chairman of a
The conference was formally opened on 4 April research project at IIA Inc warned the delegates
2009 by HE Abdullah bin Hamad Al-Attiyah, about the risk profile of increasing exponentially,
Deputy Premier and Minister of Energy and but risk coverage not keeping pace.
Industry after a welcoming address by Prof

6 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Qatar’s First National Conference on Internal Auditing

The following presentation by Dr. Rama identified by which Internal Audit can achieve this:
the importance of Information technology
audits. He referred to the importance of 1) “Best audit professionals”strategy
sufficient controls in Information Technology 2) “Proficient audit process” strategy
applications and environment to combat data 3) “Leverage technology tool”
theft and assure business continuity. Business strategy
“Continuity should be built into the culture of the
organization. Governance and Risk Management The two Chairmen of the sessions Mustafa
is interwoven”, he said. Zacour from Alfardan Group and Ramachandran
Narayanan from KPMG conducted the sessions
In session two, the emphasis was focused on professionally and with zest.
how the Auditor could be a catalyst for wealth
creation. In his address Mr. Ganapathi enthralled Conference was formally closed by the
the participants on what data interrogation tools Conference Chairman, Chris Adonis. In
could be used to prevent and discover fraud in his concluding remarks, he referred to the
organizations. He identified the smart i-phones conference succeeding in its objective to identify
as a major risk which no one is concerned about. where and how the Internal Auditor can bring
He is of the opinion that failure of audit leads to about change and ensure future wealth is created
fraud and history has shown frauds are detected for all stakeholders. The number of delegates
more by accident than by design. were 250.

Mr Saleh Hussain, touched on the current financial The president of IIA Qatar chapter, Rajeswar
crisis and explained how the lack of ethical conduct Sundaresan said he was extremely satisfied with
and mere greed made the financial houses of a conference well planned and meticulously
cards came tumbling down. Auditors should not conducted.
ignore the blind spots in their organizations. He
also warned the delegates of following the “herd
mentality”, but also indicated that the financial
crisis also has opportunities in its wings.

Mr. Abdulla Al-Rowais concluded the day with an


astounding presentation on value additions the
Auditor can bring. He identified three strategies
Sheikha Abdulla Al Misnad addresing the conference

7 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
International Conference on Internal Auditing 2009

The South African Institute of Internal Auditors and other related business and personal
hosted the 2009 International conference development topics were discussed.
on Internal Auditing in the city of gold,
Johannesburg, under the theme “the world in Dr. Khotso Mokhele, a micro biologist of
one city”. profession but heading the board of Arcelor
Mittal in SA, third edition of the Code of
corporate governance in SA, which is soon to
be released.

Anton Musgrave, Director, Futureworld


International (SA), gave the delegates a said to
enhance business integrity three factors need
to have a concentric relationship between
them.

This is the economy, society and the


Chris and Rajeshwar with other delegates
environment. He referred to Machiavelli’s
This 68th international conference was quote “It’s worthwhile if the ends justify
attended by 2050 delegates from around the unscrupulous means” and steered the audience
globe. There were three delegates from the into the African slogan of “ubuntu”, meaning
Qatar Chapter at the conference and two at “I am because you are”. Stated differently it
the global council which is the forum where means “myself have you in it in the same way
institutes give input into future policy and that yourself has me in it”. If decision makers in
direction of the global body. corporations follow these value system, then
the credit crunch and other financial disasters
Delegates were addressed by world class could be steered clear of.
speakers on a range of topics such as corporate
governance, business ethics, communication Prof. Mervyn King SC, Chairman, Global
techniques and body language. There were Reporting Initiative (SA) emphasized that
also several plenary sessions where best companies do not operate in a vacuum.
practice internal auditing, emerging issues Directors should consider themselves in
in the profession, soft skills enhancement, positions of trust. The corporation they
information systems security and controls represent is a legal entity, but incapacitated

8 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
International Conference on Internal Auditing 2009

and the “trustees” make decisions in the best Technologies get outdated so soon and if
interest of the entity. King is the author of companies are not on the verge of what
the Prof. Mervyn King SC, Chairman, Global new developments are on the horizons, they
Reporting Initiative (SA) emphasized that will not be around to learn from the future.
companies do not operate in a vacuum. One example he gave was the extension
Directors should consider themselves in of life through development of organs.
positions of trust. The corporation they Business leaders and employees have to think
represent is a legal entity, but incapacitated fundamentally different. The future economy
and the “trustees” make decisions in the best will be a service, information and relationship
interest of the entity. King is the author of fueled economy. Market forces will shape the
the third edition of the Code of corporate economy and experience of the past will no
governance in SA, which is soon to be longer be an asset. We all need to search for
released. the hero inside ourselves. Many a traditionalist
will in my view be lost along the sideways of
Anton Musgrave, Director, Futureworld the mainstream of business.
International (SA), gave the delegates a
remarkable insight into how we should learn African music and African rhythm filled the
from the future. Yes you are reading correctly, leisure time and a grand gala dinner was
you can learn from the future. hosted on the eve of the last day of the
conference. It was an opportunity for learning
and development and we are willing to plough
back into our own Chapter and business
community in Qatar.

Chris and Rajeshwar with a lion cub

9 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Internal Auditors - the “conscience” of
corporations - Chris Adonis

At the First Internal Auditing conference held This kind of honesty, integrity and value system
in Qatar in April 2009, HE Abdullah bin Hamad is what is expected of Auditors. Not only do we
Al–Attiyah, deputy premier and Minister of have to speak out in time, but also seek to always
Industry and Energy, referred to Auditors being portray the ethical ways in life. We have to walk
the conscience of corporations. What is meant the road less travelled, arrest our fears and opt
by this statement? for the noble course.

In my view HE Al-Attiyah was referring to Ethical behavior should be encouraged in


the Auditors being the guardians of directors, organizations. In fact it should be instilled from
management and employees’ moral life within childhood where we are taught right from wrong
the corporate world. This is a daunting task! and encouraged to follow and respect rules,
Nonetheless a role all auditors need to fulfill. Why regulations, customs and accepted practice.
are guardians needed? Plainly to ensure there is Many times we follow the narrow road, but in
sustainability in the collective wealth creation. a given circumstance, under our own “moral
If ethical and moral values are sidestepped, justification” we sway from it and regret that
wealth creation is not focused on long term forever, or enjoy the benefits of an immoral,
sustainability. I think back to an unsuccessful unethical life and continue pursuing that, until
guillotine execution in France where the King’s we reach the deadlock. Sure that will happen.
bookkeeper was honest until his death. The Several cases in the recent and distant past bear
previous two prisoners were set free as the blade crude evidence of that such as the Watergate
stopped an inch from their heads scandal, Madoff’s ponzi scheme, Satyam’s creative
accounting, preventable environmental disasters
such as Bhopal’s chemical spill and several others.
“Not only do we have to speak out in time,
but also seek to always Humans make decisions, but also possess the
portray the ethical ways in life”... uncanny ability to distance themselves from the
Chris Adonis negative consequences of those decisions. IIA
standard 2110A1 states that the internal audit
and the executioner could not understand why activity must evaluate the design, implementation,
the tested equipment failed to work. When given and effectiveness of the organization’s ethics-
his last opportunity to speak, the Bookkeeper related objectives, programs and activities.
solved the mystery to his own disadvantage by
pointing upwards and saying; “there’s a knot in It is expected of auditors to always be a role model
the rope!” in conducting an ethical approach to matters in
life and that should also be extended in the work
place. Here however the role becomes even more

10 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Internal Auditors - the “conscience” of corporations

onerous as auditors need to bring about a culture an environment where subordinates feel
which fosters good ethics and corporate values. valued and are motivated to achieve
This is done through consistent communication corporate goals.
on the wrong doings and guiding management to 11. Growing accustomed to accepting the status
quo, etc.
follow good corporate governance. We should
never be absorbed by the existing culture,
Within each organization, there is a culture and
knowing that it does not foster ethical conduct. that “way of doing business” determines to
what extend there will be compliance to ethical
When, in the view of auditors, the company code of conduct and moral values. The culture
transgressed their own ethical conduct code, or is normally the collective ‘way of thinking and
do not follow their value system within decision acting” of the movers and shakers within that
making and do not practice what they preach, organization. Some organizations would be very
the auditor has a duty to address these matters committed not to pollute the environment,
appropriately. where-as others do not care at all. Yes to
maximizing profits is normally the goal of all
What are the areas where management and organizations, but to maximize it with sustaining
employees can go astray? There are several, but the world resources, is a better objective. When
a few are listed below: directors and management have the interests of
all stakeholders at heart, it will allow corporations
1. Preference for certain vendors, without to walk the moral high ground. This will make
sufficient objective justification. employees and other stakeholders proud to be
2. Not consistently following procedures, associated with a company like that.
especially with regards to human
resource management. The auditor, especially the internal auditor, is
3. Excluding adequately skilled staff in obliged to monitor the corporate culture and
project teams, to prevent addressing influence that positively to ensure the company
their concerns/ ideas that could be raised. follows sound corporate governance and desires
4. Terminating employees without sufficient to be classed under a value based, ethical -
justification. conscious, committed organization who can bring
5. Negative and biased performance about sustainable growth and development.
evaluations.
6. Not promoting employees for fear of This, in my view is why the auditor is considered
unleashing their power of intelligence. to be the conscience of organizations.
7. Not encouraging true teamwork.
8. Involvement in fraudulent transactions. Chris Adonis
9. Putting company assets at undue stress (Past president)
or risk. Head of Internal Audit
Qafac
10.Not purposely contributing to and creating
11 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Corporate Governance

Many evaluations of corporate board performance should boards go about measuring the quality of
rely heavily on the structural characteristics in their own performance–beyond the structural
particular the Audit Committee being a key aspects – and how might this process be managed
delegate of the Board to oversee matters such to ? The external facilitator is typically able to
as financial reporting, internal controls and provide a structured, rigorous, thorough, yet
risk management with the view to enhance constructive, board assessment process involving
effectiveness and accountability. Yet experienced a quantitative help ensure that the board is
company directors and shrewd observers of the performing adequately ? The external facilitator
corporate scene know that structural elements is typically able to provide a structured, rigorous,
are a necessary but not sufficient condition for thorough, yet constructive, board assessment
board effectiveness. process involving a quantitative (through self-
assessment surveys and benchmarking) and
They appreciate that information on structural qualitative (through individual director interviews,
condition tells us a limited amount about how Chairman feedback and facilitated boardroom
boards actually work and how they make informed discussion and debrief) evaluation approach that
decisions. They understand that the structure of builds on the strengths of and helps manage
a board is an imperfect indicator of how well it developmental opportunities for the Board.
undertakes its primary responsibility – to create To give some flavour of such an approach the
and preserve shareholder value. Thus, some accompanying paragraphs provides an insight
boards that exhibit all the structural indicators into the questions boards should usefully ask of
of good governance can fail while others seen themselves in assessing their performance.
to be deficient by structural measures of good
governance manage to perform exceptionally 1. Pre-Evaluation
well over long periods. ü The Board must then set objectives for
themselves within those broad responsibilities
Conventional structural measures of corporate which they can eventually measure their
governance are limited in much the same way performance. The Board should create this
that traditional financial reporting is limited. set of objectives annually (usually at the
Financial information which underpins the beginning of a fiscal year or as otherwise
valuation of public companies tells only part of agreed by the Board) and it should reflect the
the story. The ‘value’ of non-financial factors will collective judgement of the Board?
also affect an organisation’s ongoing performance
and will be built onto its market valuation. ü A nomination Committee may design an
Likewise there are elusive intangible or soft initial set of objectives which the Committee
elements of board performance that are difficult believes, covers the essential responsibilities
to measure, but will certainly affect the quality of an effective board. The Board as a whole
and effectiveness of an organisation’s governance should then take time to discuss, debate
performance. And if these elements do not get and agree to the final set of objectives and
measured, there is a good chance that potential establish priorities among them.
for improvement will not get managed. So how

12 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Corporate Governance

2. Evaluation Process
process. The issues specific to a particular Board
The Qatar Financial Markets Authority (QFMA)
may mean that some questions are irrelevant or
approved the Final Corporate Governance Code
that others, not included here, must be raised:-
for listed companies on the Doha Securities
Market during February 2009. Article 8 of the
ü What evolutionary stage is the company at
issued Code requires that the Chairperson
presently -entreperneurial start up, growing
of each Board at least annually conducts an
and expanding, mature, declining? What sort
evaluation of their performance. The following
of Board is most appropriate for the current
should provide a useful evaluation guideline to
phase?
assist Board Chairpersons in this process:-.
ü What is the environment facing the company?
ü Decide who is to do the work. Is it the
Is it dynamic and rapidly changing? Stable? In
Chairman, Nominating Committee, the
decline?
Senior Independent Non-Executive Director,
an external Consultant?
ü What is the definition of success for
the company? Long term or short term
ü Collect the basic information. This would
goals? Financial results? Image? Corporate
include data on the company, ownership,
Citizenship? Quality?
board structure and processes, backgrounds
of directors.
ü What are the major strategic challenges
facing the company in the next period? For
ü Collect qualitative information. This may take
example restructuring, product development,
the form of written questionnaires or a series
research, international expansion or trade,
of interviews or workshops, focusing on
acquisitions or divestments, industrial
attitudes and perceptions of how the Board
relations or new technology.
functions. Separate discussions might be
held with individual directors, the company
secretary, institutional investors, bankers, • What kind of skills are needed around the
major shareholders or any other parties. Board table to respond to these challenges ?
for example marketing, financial, international,
ü Establish key issues emerging from the import/export, information systems,
data collection process. Are a number of environmental management, planning, total
directors, investors raising the same question quality management
or issues?
• Is the Board aware of all the potential areas
ü Generate alternative options and ideas. How of conflict for directors?
can the problems be improved or resolved? • Are new directors given orientation briefings
and plant visits to bring them “up to speed?”
3. Questions for the Board • Are all directors kept up to date on their
The following questions should only serve as legal duties and liabilities?
a guide only, intended to assist the evaluation
13 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Corporate Governance

• Arethere continuing programmes inplace a good example to the board and holding us
o keep up all directors up todate? Are all to appropria tely high standards?
directors encouraged to attend seminars
and course to improve their skills? Does the Chemistry
companycontribute to training?
• Does the board work constructively as a
team through collegial, productive working
• Are executive directors encouraged and given relationships that foster trust and respect?
the opportunity to broaden their experience
and learn aboutother companies and
• Is the effectiveness of our collective decisions
industries? Do they understand the different
as a board greater than the sum of individual
duties and expectations of board members
director contributions?
compared with their role as executives?

• Do I know as much about the qualities of my


• Is there a good balance between executive
fellow directors as I do about those of our
directors and non-executive directors? Is
CEO?
encouraged and different perspectives are
brought to bear? Are we satisfied that the
best decisions are being made and that these • Do our board discussions enhance the quality
are being subsequently supported by the of management decision-making? Do we
board? engage constructively with management to
stimulate its thinking and performance?

• Does the chairman aim to ensure the


board’s workload is properly managed and, • Does the board respond appropriately to
where appropriate allocated to delegated management, building trust and encouraging
committees with specific terms of reference openness and candour?
proved by the board
• Does management’s involvement in
• Are our committee chairs properly board meetings contribute to the board
discharging their responsibilities, marshalling effectiveness?
resources and expertise, and providing
appropriate reporting and recommendations • Do the chairmen of our board committees
to the full board? maintain positive working relationships with
the relevant managers?
• Do we choose our board and committee
chairs based on appropriate criteria? Are we • Has the board shown an openness to new
properly considering the responsibilities of ideas and different views in its deliberations?
the position, including the ability, experience
and expected performance of the candidate? • Do the board demonstrate probing and
challenging of the information presented
• Are our board and committee chairs setting before it?

14 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Corporate Governance

• Do the board have access to appropriate Board communications


internal and/or external resources to assist • Is the quality of the board committee’s
the board in understanding and dealing with communications to the board about
complex and difficult issues on a timely the committee’s deliberations assessed
basis? regularly?

• Assess the board’s confidence in dealing with • Is there an assessment by the board of
any complex and difficult matters on a timely the quality of the minutes of the board
basis. committee’s meetings?

Meeting administration • Is the board well informed on a sufficiently


• Do the board have a plan of matters to be timely basis regarding the board’s
dealt with over the coming year? deliberations?

• Are minutes received as soon as possible Composition, establishment and duties


after the board meetings? • Do the board have written terms of reference
that adequately and realistically define the
• Are board meetings at the best time of the board’s role?
year to properly discharge their duties?
ü Have board committee’s terms of reference
• Do the board agenda setting process allow been adopted by the board?
for all the necessary matters to be included?
ü Are terms of reference of board committee’s
• Can and do management influence the reviewed annually to take into account
content of the board agenda? governance developments and the remit of
other committees within the organization?
• Is the board agenda structured to allow
ü Are changes to board committee’s current
sufficient time to discuss the most complex
and future Workloads discussed and approved
and critical issues?
at board level?

• Do board members receive agenda items


and supporting papers in sufficient time prior
to meetings?

• Are the board agenda supporting papers and Mr. Peter David Hamilton, FCCA.
recommendations of sufficient clarity and Manager – Advisory
quality to make informed decisions? (Internal Audit, Risk and Compliance Services)
KPMG
• Are board meeting papers too voluminous?

15 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Recent Seminars in 2009

Internal Audit managing costs and focus in a Jill also identified a number of areas where the
downturn Internal Auditor can address the challenges faces
by CEO’s. These areas relate to cost reduction,
31-May-2009 talent management, business productivity
The Institute of Internal Auditors with Scientific enhancement, better quality information and
Accounting Association hosted very successful stakeholder collaboration.
seminar addressed by Jill Emney, Director at
Price WaterhouseCoopers on the topic “Internal A whopping 74% of Auditors time is still spend
Audit managing costs and focus in a downturn”. on planned activities. With more automation
Jill recently moved to Qatar from Risk Assurance Auditors can reduce the planned activity time
practice in the UK for 12 years where she headed spent and be more agile and flexible to support
Internal Audit in a 2 billion company. the needs of the business.

Jill based her presentation on the findings of “It is the 12th and last seminar for the term
PwC survey of 100 top companies and eloquently 2008-9 ending 31st May 09 and for the first time
pointed out what the downturn means to this year a lady presenter could be sourced” said
auditors and how they should act to support Rajeswar Sundaresan President who chaired the
the management. “Boards should be looking meeting.
at their Internal Audit to provide the robust
scrutiny and assurance they need to navigate
through an exceptionally tough business climate
and increasingly uncertain risk environment” Jill
stated.

“The challenge of identifying a growing range


of emerging threats and rooting out any gaps
and weaknesses in control frameworks will take
Internal Auditors into potential unfamiliar areas
of strategic and business risk. This would require President Assad Kanaan with Past President Rajeswar
Sundaresan & Presneter Jill Emney
sharper focus from the Auditors. It also demands
greater flexibility and improved efficiency in the “Self assessment for internal controls –
way auditors go about executing their job” she A powerful tool”
added.
14 - June 2009
Some of the key findings Jill shared with the The Institute of Internal Auditors in Qatar in
audience include the scope of auditor’s work is cooperation with Qatar University’s Scientific
often too narrow to respond to the challenges Accounting Association hosted a joint seminar
created by the downturn. Areas often missed with the Institute of Chartered Accountants
include IT, treasury management, which could from India’s Doha Chapter at the Ibn Khaldoon
have immediate consequences in the slump. Only hall, Qatar University on Sunday 14 June 2009.
22 % of the Audit teams sampled are confident The presenter, Mr. Kim Mansfield, a Chartered
they have the expertise to deal with treasury, Accountant from South Africa working in Rasgas
liquidity, investments and pension risks. as Financial Advisor, delivered a very interesting.

16 Page Institute of Internal Auditors - Qatar Chapter News Letter March 2009
Recent Seminars in 2009

application of the self – assessment concept


As a proponent of the benefit of Control Self
Assessment, Kim asserted that the Barings Bank
of London, could have been saved from its demise
caused by a rogue trader/dealer, Nick Leeson,
had control self assessments been a part of the
governance process.

Kim explained in detail how the process is followed


in Rasgas after touching on the elements of the
process as well as the standard self Assessment BOG with KIM Mansfield (Standing third from left)

work programs. The assessment teams develope a “Cost of Capital and Cost of Insurance”
generic work template for each functional areas 28th June 2009
where they identify the risks, define the tests to
ensure controls exist and then document their The Institute of Internal Auditors in Qatar in
results. They try to assess each functional area association with Qatar University’s Scientific
once every three years. This is indeed a powerful Accounting Association hosted a joint seminar
management tool. with the Institute of Chartered Accountants from
India’s Doha Chapter at Hotel La Cigale, Al Sadd
The teams are compiled of employees with on Sunday 28 June 2009. The presenter Mr.Ian
different backgrounds, but sufficient financial/ Sangster, CEO QIC International LLC delivered an
audit knowledge is embedded in each team as interesting speech on the Cost of Capital and Cost
they have several chartered accountants in the of insurance.
pool. Naturally there is cross pollination as each
professional discipline is learning from the other Ian elaborated on few of the principles that
as well as from the function being assessed. Kim are applicable to the insurance industry. How
stressed that this is not an audit, but surely a tool does insurance companies works to mitigate the
for the internal auditors who also review the possible risk by following proportional reinsurance
results for their annual audit planning. and non-proportional reinsurance in according to
its’ risk appetite. During his speech large range of
The results are formally discussed in a management topics were covered in related with insurance i.e.
meeting. If deviations or exceptions were found, bankruptcy, underwriting principles, shareholders
they consider these as areas for improvement if value and facts to be considered while selecting
it is not a control violation. Kim warned that self Insurance Company etc.
assessments should not be a punitive tool, but
rather be used as a training opportunity. Ian stressed that to ensure that corporate cash
does not disappear into a mysterious black hole,
In conclusion, before he was addressing several stakeholders must look for more reasonable and
questions from the audience, Kim reiterated sustainable returns or may be called moral return
that this process requires adequate resources, a on capital. In an ideal world one may perhaps
consistently applied formal process and then it be able to convince the board of directors and
will create good training opportunities as well as a the shareholders that ‘the road less travelled is
compliance culture in the company. A compliance the safer’. At the end all questions raised by the
culture is supporting good corporate governance. audience were answered and clarified by Ian.
17 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Annual general meeting &
Certification ceremony

The Institute of Internal Auditors held its 5th as well as advocating the profession. The Qatari
Annual General meeting for 2009 along with Board members are well interested to handle
special business Certification Ceremony and intricacies of internal audit leadership” said
recognition of 400th member. Sundaresan Rajeswar outgoing president. The
Board members are Robert Abboud, Godfrey
Richard E Turner CFO-CIS with Qatar Financial Ristow, Don Felix, Girish Jain, Oliver Nordal,
Centre Authority (QFCA) was declared as the Sivaji Ganish, Jeypriya Partibhan, Muralikrishna,
400th member enrollment for the chapter. Ramesh Desikan, Hassan Al Marri, Peter Mogan,
Membership building and retention was in prime Mustafa Zacour, Hassan al Mulla, Hisham
focus and 104 members were added during the Zeitouny and Murtaza Jawadwala Rajeswar said,
last term. “With impressive ten seminars, three workshops
and a first national conference, internal audit
profession in Qatar attained needed elevation
with quality, awareness and advocacy efforts”.

The Chapter also honored two candidates who


passed Certified Internal Auditor Examination
during Jan-March 09. Demetrio Quiboloy Cortez
Jr. of Qatar Petroleum and Wael Refaat Ibrahim
of Silatech were presented certificate by Sivaji
Ganesh Education Chairman. CIA is the highest
recognition in the field of Internal Auditing.
Richard E Turner receveing the award Excerpts from and Interview given to a Gulf TV
channel by our Chapter President Mr. Assad
The Board of Governors was elected and sworn Kanaan.
in. Chris Adonis, nominating committee chairman
conducted elections as per the constitution and
Bylaws. Assaad Kanaan Group Chief Executive
of Qatar National Bank took over as President
“New Board positions were created for
dedicated attention for special interest groups

18 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Board of Governors 2009

Newly elected board of Governors

Demetrio Quiboloy Cortez Jr. and Wael Refaat Ibrahim receiving CIA certificates

19 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Internal Audit
Highlights of President Assad Kanaan’s interview to a Gulf TV

Definition of the Internal Audit ‫مهمة التدقيق الداخلي‬


ّ
Internal auditing is an independent, objective ‫مهمة التدقيق الداخلي هي القيام مبراجعة كافة �أن�شطة‬ ّ ‫�إن‬
assurance and consulting activity designed to add ‫امل�ؤ�س�سة و�إبداء الر�أي وامل�شورة ب�شكل مو�ضوعي وا�ستقاللية‬
value and improve an organization’s operations. It ‫تامة على نحو ي�ضفي مزيدا ً من القيمة امل�ضافة لتح�سني الأداء‬
helps an organization accomplish its objectives by .‫وتفعيل �إجراءات الرقابة و�إدارة املخاطر‬
bringing a systematic, disciplined approach to evaluate
and improve the effectiveness of risk management,
control, and governance processes.
The following are the main tasks of the Internal Audit ‫ومن �أهم م�س�ؤوليات �إدارة التدقيق الداخلي يف امل�ؤ�س�سات‬
Department in the financial institutions: -:‫املالية‬
• Safeguard the institution’s assets. .‫ حماية موجودات امل�ؤ�س�سة‬ 
• Provide information about the adequacy ‫ توفري املعلومات عن مدى كفاية وفعالية الرقابة الداخلية‬

and efficiency of the internal control and the quality .‫وجودة الأداء‬
of performance. ،‫ الت�أكد من التزام الإدارات والفروع بتعليمات الإدارة العامة‬
• Ensure compliance by the departments and branches .‫وال�سلطات الإ�رشافية‬
to the directions of the general management, and ‫ امل�ساعدة بتقدمي النّ�صح وامل�شورة والتو�صيات وذلك لتفادي �أي‬

regulatory bodies ‫�أخطاء �أو �أخطار حمتملة‬
•Assist in giving advice, consultation and
recommendations to avoid any mistakes or potential
risks.

Independent opinion ‫ا�ستقاللية الر�أي‬


It means to segregate the audit function from other ‫ف�صل تابع ّية �إدارة التدقيق الداخلي من الإدارة التنفيذية‬
Executive Management and make it an independent ‫وجعلها �إدارة م�ستقلة �أو حيادية تتبع مبا�رشة للجنة التدقيق‬
and neutral department reporting directly to the ‫ وترفع تقاريرها مبا�رشة �إىل‬،‫الداخلي املنبثقة عن جمل�س الإدارة‬
Audit Committee of the Board of Directors, and .‫رئي�س و�أع�ضاء اللجنة و�إىل كل امل�س�ؤولني املعنيني بامل�ؤ�س�سة‬
issuing reports directly to its Chairman and members
and all the concerned managers in the institution.

Principles that
‫مبادئ التدقيق الداخلي‬
govern Internal Audit

Compliance with the Code of Ethics, best practice ‫االلتزام مببادئ وثيقة �سلوكيات و�أخالقيات املهنة و�أف�ضل‬
and international audit standards recommended by ‫املمار�سات املعتمدة ومعايري التدقيق العاملية ال�صادرة من‬
professional organizations and associations. ‫املنظمات واجلمعيات املهنية‬

20 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Internal Audit
Highlights of President Assad Kanaan’s interview to a Gulf TV

Internal Audit of
‫التدقيق الداخلي احلايل وال�سابق‬
today and of the past

The profession of Internal Audit has evolved a lot ّ ً ‫تطورت مهنة التدقيق الداخلي كثريا‬
‫عما كانت عليه بال�سابق‬
due to the increase of potential risks, the variety ‫ويرجع ال�سبب يف ذلك �إىل ازدياد املخاطر املحتلمة وتنويع املنتجات‬
of products and services offered to customers, in ،‫واخلدمات املقدمة للعمالء بالإ�ضافة اىل التطور التكنولوجي‬
addition to the development in Technology. This ‫الأمر الذي �أ ّدى �إىل زيادة االهتمام بالتدقيق الداخلي و�أنظمة‬
lead to an increased interest in the Internal Audit and .‫الرقابة الداخلية‬
the internal control systems.
Internal Audit has now become more efficient ‫�إن التدقيق الداخلي �أ�صبح الآن �أكرث فعالية من خالل ارتباطه‬
through its connection and focus on the Risk Based ‫ عالوة على ذلك‬RISK BASED AUDIT ‫وتركيزه على املخاطر‬
Audit. In addition, it assesses these risks, sets plans ،‫تقييم تلك املخاطر و�إعداد اخلطط والربامج املنا�سبة مقابلها‬
and appropriate programs, knowing that the major ‫علما بان �أهم متطلبات احلوكمه وتو�صيات جلنة بازل يف الوقت‬
requirements of the Corporate Governance and ‫احلا�رض هي الت�أكد من فعالية �أنظمة الرقابة الداخلية والتدقيق‬
Basel Recommendations now are to ensure the ‫ حيث ثم �إ�صدار عدد من املعايري والإجراءات يف هذا‬،‫الداخلي‬
efficiency of the internal control systems and Internal .‫املجال‬
Audit, since many standards and procedures have
been issued in this regard.

The Internal Auditor is not an internal


‫املدقق هو لي�س �رشطي داخلي‬
policeman
The responsibilities of the Internal Audit include giving ‫لأن من م�س�ؤوليات املدقق الداخلي هو تقدمي الـم�شورة والن�صح‬
consultancy and advice to all persons in charge of ‫لكافة القائمني على �إدارة امل�ؤ�س�سة مبختلف م�ستوياتهم‬
managing the institution, no matter what their grades ‫وللجنة التدقيق املنبثقة من جمل�س الإدارة مبا يكفل �سالمة‬
are and to the Audit Committee of the Board of ‫عمليات و�أن�شطة امل�ؤ�س�سة و�أنظمة الرقابة الداخلية على‬
Directors , giving assurance on the operations safety, ‫ كما ميكنه �إبداء الر�أي يف منتجات امل�ؤ�س�سة‬،‫وجه اخل�صو�ص‬
the institution activities and specially the internal .‫والإجراءات والأنظمة املعمول بها يف امل�ؤ�س�سة‬
control systems. The Internal Auditor can also give
his opinion in the institution’s products, procedures
and systems applied therein.
The improvement of the
‫لتفعيل مهنة التدقيق الداخلي‬
Internal Audit profession
The Internal Auditors Institute opened a branch in Qatar ،‫م‬2005 ‫مت افتتاح فرع يف قطر ملعهد املدققني الداخليني يف فرباير‬
in February 2005. This is an Institute acknowledged ‫ويعترب من املعاهد املهنية املعرتف بها عامليا ً يف جمال التدقيق‬
worldwide in this domain; one of its main tasks is ‫ حيث يتوىل مهام التوعية ب�ش�ؤون التدقيق الداخلي‬،‫الداخلي‬
to spread awareness about internal auditing, risks ‫ كما يقدم املعهد‬.‫وح ْو َك َمة ال�رشكات‬
َ ‫و�إدارة خماطر الأعمال‬
management and corporate governance. The Institute ‫النّدوات املهن ّية املتخ�ص�صة ب�صفة دورية �إىل �أع�ضائه و�إىل‬
also gives specialized seminars to its members regularly, ‫املجتمع املهني ممّا يع ّزز نظام التوعية وفعالية �أنظمة ال ّرقابة‬
and to the profession’s community, aiming at the ‫ ي�شجع املعهد االختبارات‬،‫ عالوةً على ذلك‬.‫الداخلية لل�رشكات‬
enhancement of awareness and the efficiency of the ‫الدورية للأفراد الراغبني يف احل�صول على ال�شهادات املهنية‬
internal auditing systems within companies. In addition, it CIA, CCSA,(‫املتخ�ص�صة يف التدقيق الداخلي مثال الـ‬
promotes exams to persons wishing to obtain professional ‫) كما �أ ّن عدد القطريني املنت�سبني حاليا ً لهذا‬CFSA, CGAP
21 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
specialized diplomas in internal auditing, such as CIA, ‫املعهد يف تزايد م�ستمر وهناك ت�شجيع علـى الت�سجيل فيه‬
CCSA, CFSA, CGAP. The number of Qatari members .‫للح�صول على ال�شهادات املعرتف بها عامليا‬
is increasing continuously. and everybody is encouraged ‫ومن هذا املنرب �أدعو القطريني لاللتحاق مبهنة التدقيق وتوجيههم‬
to register, to obtain internationally acknowledged ‫واملهم بالن�سبة للم�ؤ�س�سات‬
ّ ‫نحو هذا املجال الديناميكي‬
certificates. I take this opportunity to invite all Qatari ّ‫ي‬
‫لتول املهام‬ ‫الكت�ساب اخلربة الكافية التي تخ ّولهم م�ستقبال‬
persons to join the auditing profession and to guide .‫القيادية‬
them through this dynamic and important field to all
institutions, in order to gain enough experience to
prepare them for leading positions in the future.

Tools that assist Internal Audit ‫�سبل حتقيق �أداء متم ّيز يف‬
in delivering its mission
in the best manner :‫التدقيق الداخلي‬

ü First: A Business plan based on a prior study. ‫ وجود خطة عمل مبن ّية على �أ�سا�س‬:‫ �أوال‬ü
ü Second: Mutual cooperation between .‫ درا�سة م�سبقة‬
auditors and the audited departments, to ‫ التعاون املتبادل بني املدققني والإدارات‬:‫ ثانيا‬ü
obtain all necessary information for the ‫ املدقق عليها واحل�صول على كل املعلومات‬
task’s completion. .‫املهمـة‬
ّ ‫ الالزمة لأداء‬
ü Third: Highly qualified auditors, with sufficient ‫ وجود مدققني خمت�صني ذوي خربة‬:‫ ثالثا‬ü
experience, excellent skills and qualifications to ensure ‫ كافية ومهارات وكفاءات عالية لتنفيذ‬
the business plan is implemented as required. .‫ خطة العمل على الوجه املطلوب‬

The latest achievements which were


‫االجنازات التي متّت م�ؤخرا ً بالن�سبة لتطوير مهنة‬
accomplished in the area of the
:‫التدقيق الداخلي يف بنك قطر الوطني‬
advancement of Internal Audit in QNB
We took the initiative of hiring an international ‫بادرنا بتكليف �رشكة ا�ست�شارية عاملية للقيام بتقييم جودة‬
consultation company to conduct a quality ‫�أداء �إدارة التدقيق الداخلي مقارنة مع املعايري الدولية من �أجل‬
assurance review of Internal Audit function ،‫تطوير تلك املهنة مبا يتواكب مع التطورات وامل�ستويات العاملية‬
based on International Standards, to develop ‫وهذا الإجراء يعترب خطوة �إيجابية لتطوير املهنـة بامل�ؤ�س�سة ممّا‬
this profession in line with the international ‫ي�ساعد على فتح �آفاق جديد لأ�سلوب العمل واال�ستمرارية يف‬
standards. This measure is considered a positive .‫العمل بكفاءة و�إتقان‬
one to develop this profession within the
institution, to help in giving a new horizon for a
work methodology and continuity with efficiency
and perfection.

22 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
Speakers at the Conference

23 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009
CBOK Results Will Ensure That
Internal Auditing Remains a Relevant Profession

The Institute of Internal Auditors Research Foundation (IIARF) has conducted summary. Furthermore, we had over 100 internal audit practitioners from
the most comprehensive and global study ever conducted about the internal
around the world review our findings and provide feedback and comments.
audit profession. It has produced a rich database of information that will be
Each comment we received was evaluated and the fact that so many people
known as the Common Body or Knowledge. In July 2007, the preliminary
have provided us with feedback means that the complete research report will
results were premiered at The Institute of Internal Auditor’s (IIA) International
be much stronger.
Conference in Amsterdam, Netherlands as a two-chapter summary titled A
Global Summary of The Common Body of Knowledge 2006.
What thought process was used when developing the survey
questions for CBOK?
Jeffrey Swerdlow, CBOK Project Manager, shares his thoughts on CBOK and
what it will mean to the internal audit profession.
The researchers first performed an extensive literature review of past studies
and surveys. We also spoke at length with all the various stakeholders in the
As the project manager for CBOK what was your biggest
project. We then compiled the results and began to mold it into a survey. When
challenge?
writing the questions, we kept asking ourselves, “What information will this
question provide us?” and “How will this information be used?” If we did not
CBOK is the largest project ever undertaken by The IIARF. Because of the
believe that the information from a question would be useful and actionable, we
potential impact of CBOK, the most challenging part was initially creating a list
removed or adjusted the question.
of all the various stakeholders. This is a critical project management task and is
often one of the biggest challenges in any project.
What are some of the “fast facts” about CBOK?
How was the decision made to create CBOK and who was
I am very proud to say that CBOK 2006 is the largest and most complete
involved in the decision making process?
study of the internal auditing profession ever to be completed. In fact, when
compared to previous studies, CBOK 2006 has no equal.
The IIA realized that the rapid growth of internal auditing around the world has
drastically changed the picture of how the profession is practiced. Although we
We received over 15,000 responses to our surveys. After extensive data
know what we believe internal auditors should be doing and we have studied
cleansing with the help of an independent statistical consultant, we ended up
pieces of what kind of work they do, there was no “big picture” in place to look
with a final database with 9,366 respondents. Responses were received from
at the overall state of the profession around the world. For The IIA to remain
every continent on the planet with the exception of Antarctica.
the leading advocate of the profession, it is critical that we understand exactly
what is happening with internal auditing around the world.
We had responses from 144 of our chapters in North America and responses
from 90 of our IIA Affiliates from outside North America. CBOK was delivered
This provided the momentum for The IIARF to begin looking at what it would
in 17 languages (English, Spanish, French, German, Portuguese, Italian, Swedish,
take to capture the state of the internal auditing profession around the world.
Polish, Bulgarian, Czech, Russian, Turkish, Arabic, Traditional Chinese,
At the same time, our past President, William Bishop, III, CIA passed away and
Simplified Chinese, Japanese and Indonesian.)
a memorial fund was set up to honor his legacy. Everyone at The IIA knew that
Bill was an ardent supporter of internal audit research and that this kind of study
By far the biggest accomplishment was the truly global nature of the study. In
would provide a fitting tribute to his legacy.
fact, we received more responses from outside North America than from within
North America! The IIA is determined to be the global voice of the profession
How do you plan to release the results of CBOK?
and CBOK has demonstrated our commitment to world-wide engagement. I
The initial results from CBOK will be released in several formats:
must thank all of our Affiliate organizations, as they are the true reason we had
such great global participation. I am proud of our partnership with them on this
Each Affiliate that participated in CBOK and had a statistically significant
project and I hope that we will continue to build on this accomplishment.
number of their members take the survey will receive a customized report
detailing all of the responses from their members. In this manner, we hope
Will CBOK be repeated?
our affiliates will use the information to further educate their members and
promote the profession in their geographic areas.
Our current plan is to repeat CBOK every three years. We hope to expand the
project each time to represent the evolution of the profession. Future studies
At the International Conference in Amsterdam, we will be releasing
will allow comparison to the CBOK 2006 database and will show us trends in
a special Preview Edition of A Global Summary of the Common Body
the profession.
of Knowledge 2006. This will act as a preview of the complete research
report which will be available later in 2007. The complete research report
will provide a global-level summary of the findings from the study.

CBOK will provide data to our international committees and our staff so
that they may begin to utilize this wealth of knowledge to enhance the
profession and The IIA. We are committed to providing all areas of The
IIA with the data they need to more effectively service our members and
the profession.

We are very fortunate to have had a talented team of 14 researchers from


around the world who worked on CBOK. I am especially proud of our lead
research team, Priscilla Burnaby, Susan Hass and Mohammad Abdomohammadi,

who did an amazing job working with all of the data and compiling it into a global www.theiia.org

24 Page Institute of Internal Auditors - Qatar Chapter News Letter July 2009

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