1 English for Tourism.

Lesson 1 - Cómo solicitar información turística - Cómo brindar información turística - Vocabulario de viajes - Dar consejos - Recomendar

Part 1 - INTRODUCTION

Temas de esta lección

1. Lectura y análisis
En esta unidad el tema consiste en brindar información general sobre viajes y
recomendaciones específicas

2. Solicitar información
Cómo pedir información relacionada con los viajes y cómo realizar preguntas

3. Brindar información
Es fundamental aprender a brindar la información a las personas que necesitan o desean
realizar un viaje

4. Vocabulario de viajes
Listado de palabras básicas más usuales en turismo

5. Dar consejos
Estructuras gramaticales usadas para brindar consejos

6. Recomendar
Estructuras gramaticales usadas para recomendar algo

7. Exercises
Practica lo aprendido con esta serie de ejercicios interactivos de autoevaluación.
2 English for Tourism. Lesson 1 - Cómo solicitar información turística - Cómo brindar información turística - Vocabulario de viajes - Dar consejos - Recomendar

Curso de Inglés para Turismo - Lesson 1

Part 2 - READING

At the travel agency

Read the dialogue and try to understand it.

Agent: Good morning, sir. How may I help you?

Customer: Good morning. I intend to visit England with my wife. What would
you recommend?
Agent: Well, we have several package deals. How long do you plan to stay?
Customer: We will stay around two weeks.
Agent: In that case, I would recommend you our all-inclusive tour.
Customer: What does it include?
Agent: It includes air and ground transportation, accommodation, meals and
guided visits.
Customer: I really like that. May I have a brochure, please?
Agent: Of course, sir.

Language Focus

Read the vocabulary notes and try to remember the meanings.

How may I help you? ¿En qué puedo ayudarle? What can I do for you?
to intend to tener la intención de
several varios
package deal paquete turístico
to plan planear, tener planeado
to stay permanecer, quedarse
all-inclusive tour viaje con todo incluído
air transportation transporte o traslado aéreo
ground transportation transporte o traslado terrestre
accommodation alojamiento
meal comida
guided visit visita guiada
brochure folleto
3 English for Tourism. Lesson 1 - Cómo solicitar información turística - Cómo brindar información turística - Vocabulario de viajes - Dar consejos - Recomendar

Part 3 - NEW WORDS AND EXPRESSIONS

This is a list of related vocabulary that you must learn and remember.

Asking for information - Solicitar información

I intend / plan to visit...

Tengo intención de visitar...

What would you recommend?

¿Qué me recomendaría?

Where should I go?

¿Qué debería hacer?

What does the tour include?

¿Qué incluye la visita guiada?

Are all meals included in the package?

¿Están incluídas todas las comidas en el paquete?

What kind of hotels can you offer?

¿Qué clase de hoteles puede ofrecer?

Does the guide speak English?

¿La guía habla inglés?

How many days will we stay at...?

¿Cuántos días nos quedaremos en...?

How long does it take to get to...?

¿Cuánto se tarda en llegar a...?

May I have a brochure, please?

¿Me daría un folleto, por favor?

Giving information - Dar información

We have several packages to...

Tenemos varios paquetes turísticos a...

We can offer you a better hotel.

Podemos ofrecerle un hotel mejor.
4 English for Tourism. Lesson 1 - Cómo solicitar información turística - Cómo brindar información turística - Vocabulario de viajes - Dar consejos - Recomendar

You'd better travel by train.

Será mejor que viajara en tren.

I suggest you take a round trip flight.

Le sugiero tomar un vuelo de ida y vuelta.

You can rent a car when you arrive.

Puede rentar un auto cuando llegue.

Why not spend two days in Edinburgh before coming back?

¿Por qué no pasar dos días en Edimburgo antes de regresar?

All our tours include a Spanish-speaking guide.

Todos nuestros tours incluyen una guía de habla hispana.

Part 3.1 - NEW WORDS AND EXPRESSIONS

Travel vocabulary

travel agency agencia de viajes

travel agent's agencia de viajes
travel agent agente de viajes
tour operator operador turístico
accommodation alojamiento
brochure folleto
car rental alquiler de coches
customer cliente
discount descuento
group tour viaje grupal
package deal paquete
package tour viaje organizado
package holiday (GB) vacaciones organizadas
package vacation (US) vacaciones organizadas
all-inclusive tour viaje con todo incluído
holiday (GB) vacaciones
vacation (US) vacaciones
journey viaje
trip viaje
5 English for Tourism. Lesson 1 - Cómo solicitar información turística - Cómo brindar información turística - Vocabulario de viajes - Dar consejos - Recomendar

travel viaje
itinerary itinerario
travel guide guía de turismo
meal comida
ticket boleto, billete
downtown (US) centro de la ciudad
city centre (GB) centro de la ciudad
bargain oferta, ganga
special rate tarifa especial
group rate tarifa grupal
high season temporada alta
low season temporada baja

US=American English GB=British English

Travel, journey or trip?

Travel is used to mean the general activity of moving from one place to another.
Air travel is faster than rail travel.

Journey refers to travelling a long distance, or travelling regularly, emphasizing on the idea of
travelling itself.
We had a long journey through the mountains.

Trip refers to travelling a short distance, or an unusual journey, emphasizing on the place or the reason
of travelling.
His job involves a lot of business trips.

Part 4 - GRAMMAR

Giving advice

Para brindar un consejo o sugerir algo, se pueden utilizan las siguientes formas:

You should + do something

You shouldn't + do something
You should visit the Louvre museum.
You shouldn't miss the Mona Lisa.

You ought to + do something

You oughtn't to + do something
6 English for Tourism. Lesson 1 - Cómo solicitar información turística - Cómo brindar información turística - Vocabulario de viajes - Dar consejos - Recomendar

You ought to go to the Tate Gallery.

You oughtn't to skip the Turner collection.

If I were you, I would + (not) + do something

If I were you, I would travel by train.
If I were you, I wouldn't go to that museum on Sundays.

Why don't you +verb ?

Why don't you rent a car?

Recommending

Para recomendar algo, se utiliza el verbo to recommend con las siguientes estructuras:

To recommend + somebody + to do something

I recommend you to visit Edinburgh.

To recommend that + somebody + do something

I recommend that you walk along the promenade.

To recommend + gerund
I recommend eating local food.

Part 5 - EXERCISES

Exercise 1

Fill in the blanks with the words from the list.

recommend - offer - stay - packages - itinerary

all-inclusive - brochure - hotels - cities
may - can - about - long

- Good morning. How __________ I help you?

- Good morning. We would like to travel around Europe but we aren't sure which countries to visit.
What would you ________________?
- Well, we have different ____________ and we can also _____________you our _______________ tours.
- Yes, we would really like to travel with a group of people. How ____________ are the tours that you
offer?
7 English for Tourism. Lesson 1 - Cómo solicitar información turística - Cómo brindar información turística - Vocabulario de viajes - Dar consejos - Recomendar

- You can take the 20-day tour or the 30-day tour. In both cases you will visit the most important
________________in Europe. The difference is that on the second one you will _______________ longer
in each place.
- I see. We will have to think _____________ it. May we have a _________________, please?
- Yes, here you are. On this page, you ________________ see the different options, the description of
the ________________________ and the complete __________________.

Exercise 2

Write the sentences using the words given.

visit - the Guggenheim Museum - Monday

I recommend you ___________________________________________________________

eat - local specialties - market

You should _________________________________________________________________

travel - bus
You ought __________________________________________________________________

stay - Royal Hotel - longer

Why don't __________________________________________________________________?

visit - that neighbourhood

If I were you, ________________________________________________________________

make a reservation
You should _________________________________________________________________

miss - fireworks - 8 o'clock

You shouldn't _______________________________________________________________

arrive early - get tickets

I recommend that ___________________________________________________________

buy souvenirs - last day

We recommend buying ______________________________________________________
8 English for Tourism. Lesson 1 - Cómo solicitar información turística - Cómo brindar información turística - Vocabulario de viajes - Dar consejos - Recomendar

Exercise 3

Read the passage and answer the questions.

Tourism has become a popular global leisure activity. In 2008, there were over 922 million international
tourist arrivals, with a growth of 1.9% as compared to 2007. International tourism receipts grew to
US$944 billion (euro 642 billion) in 2008, corresponding to an increase in real terms of 1.8%.

Tourism is vital for many countries, such as Egypt, Greece, Lebanon, Spain and Thailand, and many
island nations, such as The Bahamas, Fiji, Maldives, and the Seychelles, due to the large intake of
money for businesses with their goods and services and the opportunity for employment in the service
industries associated with tourism. These service industries include transportation services, such as
airlines, cruise ships and taxicabs, hospitality services, such as accommodations, including hotels and
resorts, and entertainment venues, such as amusement parks, casinos, shopping malls, music venues
and theatres.

This article is licensed under the GNU Free Documentation License. It uses material from the Wikipedia article "Tourism". You can explore more on the
Wikipedia website. The text is used here only for educational purposes.

Questions about the text

1. There were more tourist arrivals in 3. Tourism is vital for many island
2008 than in 2007. nations.
True. True.
False. False.
It's not said on the text. It's not said on the text.

2. In 2008, international tourism 4. Tourism generates few employment

generated opportunities.
$ 944,000,000. True.
$ 944,000,000,000. False.
$ 944,000,000,000,000. It's not said on the text.

5. Resorts are classified as

transportation services.
hospitality services.
entertainment venues