Employee Satisfaction Questionnaire

(This survey will take approximately 5 minutes to complete)

This Questionnaire is anonymous and your responses will be held in the strictest confidence. I thank you
for your thoughtful feedback.

1. Please select your department.

 Commercial
 Personnel
 Engineering
 Materials management

2. What category BEST describes your job?

 Executive
 Engineer
 Officer
 Supervisor
 Assistant

3. How long have you worked for our company?

 Upto 5 years
 5-10 years
 11-20 years
 20-25 years
 More than 25 years

4. Please rate your overall satisfaction with your immediate boss/supervisor.

Your boss/supervisor's active involvement in your career development

Communication with your boss/supervisor
Recognition received from your boss/supervisor
Your overall relationship with your boss/supervisor
Your boss/supervisor's management capabilities

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

5. Tell us how well the following statements apply to your immediate

boss/supervisor.

My boss/supervisor is willing to promote me

My boss/supervisor gives me fair reviews
My boss/supervisor has reasonable expectations of my work
My boss/supervisor is knowledgeable about my work
My boss/supervisor takes time to listen to me
My boss/supervisor makes sure I have sufficient training

 Strongly Agree
 Agree
 Neutral

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 Disagree
 Strongly Disagree

6. How well do you believe your boss/supervisor lives up to the company's

standard code of ethics?

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

7. My retirement/ pension benefits ?

 Very good
 Good
 Somewhat
 Bad
 Worse

8.My salary and perks ?

 Very good
 Good
 Somewhat
 Bad
 Worse

9. Training and development facilities are ?

 Very good
 Good
 Somewhat
 Bad
 Worse

10. My job securities?

 Very good
 Good
 Somewhat
 Bad
 Worse

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For the next set of questions, please rate your level of agreement with the following statements regarding
your career development and training opportunities

11. My career progression in this company?

 Very good
 Good
 Somewhat
 Bad
 Worse

12. Other than HR Managers Employees can look up to Mentors, Counsellors within
the Organisation ?

 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree

13. Employees know what the career development philosophy of [Company]is and
what their role is in the development process.

 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree

14. [Company's] position towards it’s employees as reflected in a career

development philosophy, a values statement or other organization-wide goals is
credible with employees and not contradicted by recent management actions

 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree

15. Employees know what the key skills are that [Company] needs in the next five
years.

 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree

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16. The business strategy of [Company] is consistently communicated to all levels of
employees though the management chain, through special communications and
through training and development activities.

 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
17. Employees are actively encouraged to share their knowledge with colleagues,
not just subordinates, by coaching, mentoring and formal training within their work
group and cross-functionally.

 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree

18. Each and every performance appraisal is reported and reviewed by the
Managers?

 Evaluating each factor purely by its merits and then deciding their overall rating.
 Deciding the overall rating first and mechanically filling in the other factors.
 Filling in a routine manner.
 Showing prejudice.
 Using it as a tool for spoiling the career prospects and for settling scores.

19. Overall, how satisfied are you with your career development within [Company]?

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

20. Overall, how satisfied are you with the medical facilities ?

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

21. Overall, how satisfied are you with the canteen facilities ?

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

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 22. Overall, how satisfied are you with the educational assistance?

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

23. Overall, how satisfied are you with the vocational facilities like passes and
holiday homes?

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

24. Are you aware of the benefits provided by the company ?

 Yes
 No

25. Please rate your level of satisfaction with the response to your Benefits
inquiries. If you have not had any benefits inquiries, please select N/A.

Thoroughness of response
Timeliness of response
Willingness to work with you

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied
 NA

Thank you very much for your time. Your opinion is important to us. Thanks for your time
and your valuable input.