Professional Documents
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Corporate Contributions
- Created strategic web based promotions designed to direct users to product features and to ultimately increase customer registration, lead generation and finally
product sales. Campaigns included on-line banners, landing pages, email blasts, direct mail, broadcast and newspaper support.
- Instituted a consistent project management processes between multi-functional teams including creative, production and account service. Brought clients into the
project cycle by adopting on-line resource and project management tools creating an enterprise-class presence for a mid-sized company at a significant savings.
- Assessed resourcing across multiple billing quarters to more accurately forecast long term staffing needs. Instituted reports highlighting short term utilization as well
as forecasting anticipated drops in resource utilization in order to more proactively maintain resource productivity.
- Spearheaded the purchase and implementation of a digital video edit department, brought client post production in-house, reduced agency business development
costs and increased client billing - return on investment 60% in the first 10 months.
- Business Development/Strategy - Budget, Status, & Reporting - Producer and Project Management
- Resource/Personnel Allocation/Operations - Agency and Client-side Experience - Integrated Web, Print, and Broadcast
Career Synopsis
BillFanning.com Consulting
Project Manager, Marcom – Bio-Rad Laboratories - 6/2010-present
- Lead a diverse team of designers, developers, editors, and art directors to produce ecommerce website revisions, product updates, point-of-sale
flyers, quick guides, SKU updates, product manuals, information sheets, and general marketing materials
- Work directly with Product Managers in the Life Science Research, Gene Expression Department managing resources, milestones, and the
impact of manufacturing deadlines for marketing support of general consumables and new instrument product launches.
- Manage internal design and production resources, external development teams, and defined project scope and schedules for Apple iOS and
Blackberry mobile app development projects.
- Develop and improve social media strategies by working closely with clients to identify emerging user platforms, and deploy appropriate content
across Bio-Rad’s corporate presence on YouTube, Facebook, iTunes/podcasting, and Twitter.
Interactive Content/Project Manager – Catholic Healthcare West - 4/2009-6/2010
- Primary point of contact for content collection and deployment for the simultaneous launch of 43 hospitals redesigned talent acquisition websites.
- Responsible for extending and maintaining CHW’s brand voice and strategy in their online presence including social media, general advertising,
and internal communications.
- Managed career site updates including UCM template/region redesign, user documentation, content migration and editing as well as liaison
between technology, creative, and lead department stakeholders.
- Extensive video asset management, copy editing, content management and creation including graphic elements and video compression/editing.
Digital Strategist – Gauger & Associates - 12/2009-1/2010
- Identified and developed execution plans for key online opportunities for client sales growth as part of a business development project.
Interactive Producer, LifeScan - Anderson DDB - 2/2009-3/2009
- Represented the agency’s interests and concerns during initial stages of move of the LifeScans site to Johnson & Johnson’s Drupal CMS.
Project Manager, BMW – GreySF - 10/2007-11/2007
- Exclusive to the BMW client, managed teams in San Francisco and Los Angeles to produce nationally distributed ads and promotions.
Traffic/Project Manager, Wells Fargo - Publicis Modem - 8/2007-10/2007
- Managed multi-discipline teams to produce B2B, B2C, DM marketing material including letters, postcards, and promotional materials.
Studio Services/Marketing Project Manager - Howry Design Associates – San Francisco 4/2002-12/2004
A full-service design studio specializing in brand identity and annual report work primarily in the biotech and pharmaceutical industries.
Clients: Affymetrix, Del Monte, First Republic Bank, Townsend & Townsend & Crew
- Coordinating logistics of business development efforts including maintaining company collateral, creating corporate briefs, managing mass
mailings, authoring DVD presentations, handling all LexisNexis research, and purchasing research lists.
- Design of production database systems to manage job numbers, time tracking, project costs, and time sheets.
- Working with the CFO to manage vendor invoices and client billing as well as payment schedules and priorities for photographers, stock image
suppliers, printers, freelance production staff, vendors, and video service suppliers.
Operations & Studio Manager - TDC/The Design Company – San Francisco 7/2001-4/2002
A corporate, retail and package design studio providing naming and consumer research services to Fortune 1000 companies.
Clients: McKesson, Chicken of the Sea
- Responsible for negotiating, processing, and estimating outside vendor costs, managing expense reports, coordinating freelancers, facility
management, employment/recruitment, building maintenance, supplies, and services.
- Created and implemented systems to manage job numbers, time tracking, project reporting, as well as budgeting and creative time sheets.
- Wrote and manage company communications, including client correspondence, proofing company proposals, support material for employee
orientation, procedural updates, meeting minutes, as well as changes and updates to the employment manual.
Manager Broadcast Digital Video and Legal Services - Ingalls, Quinn & Johnson – Boston 9/1988-11/1996
A full service advertising agency specializing in large national and international accounts
Clients: TJ Maxx, Ocean Spray, Raytheon, Converse, Braun, CVS, MCI, Steinway, John Hancock, Bank of America
- Instituted relational databases for control and tracking of all broadcast radio and television spots and managed all trafficking for national and
international media buys including radio, spot television and network.
- Working with broadcast producers, talent services, and media buyers, to create estimates for radio, cable, spot, and network trafficking.
Operations/Traffic Manager - WCVB-TV 5 – Boston
Operations Manager - Century III Teleproductions – Boston
Film Supervisor - Penpoint Animation – Boston