Professional Documents
Culture Documents
The Post Implementation Report (PIR) will have to be completed for all changes reported as Failed (please see table below for
definition of the failed change). The PIR must be completed within 2 business days after closing the change.
Step 1 - The Change team will send a PIR request to the owner of the failed change The request will include instructions and a
template.
Step 2 – The Change Owner will have 2 business days to complete the PIR and send it back to the Change team.
Step 3 – It is the responsibility of the Change Owner to follow up and complete any outstanding action items that resulted from
previous PIRs
1
Post Implementation Report
2
Post Implementation Report
3
Post Implementation Report
Primary reason why did the change failed Luns were not visible which were presented by storage
(provide detailed description)?
Secondary reason why the change failed (if There was an issue of inconsistency which caused to failover of
applicable, provide detailed description)? cluster services
Was a Technical Review Completed or Planned N
on the Failed change? Y or N
If YES, provide details (e.g. Contact, Date, Report,
etc).
What actions are being done to prevent similar A Bridge call had to be initiated and ensure that every one
occurrence? involved in the change must be in the cal for validations
(Traceable action items are required to complete this
section - Who owns the action, status, target dates
etc.)
Date the action plan will be executed?
4
Post Implementation Report
Is follow up required? Y or N N
If YES, explain providing date and group to
action.
Date:12/31/10
PIR Reviewed by: