Professional Documents
Culture Documents
Internet Banking
User Guide
V1.0
www.abl.com.pk 1
Allied Bank 0800 22522
TABLE OF CONTENTS
FEATURES ……………………………………………………………………………. 3
HOW TO START ……………………………………………………………………… 4
REGISTRATION ……………………………………………………………………… 5
LOGGING IN …………………………………………………………………………. 6
LOGIN ………………………………………………………………………… 6
PASSWORD …………………………………………………………………... 6
NAVIGATION ………………………………………………………………………... 7
MY ACCOUNT ……………………………………………………………………….. 8
ACCOUNT SUMMARY ……………………………………………………… 8
STATEMENT …………………………………………………………………. 8
FUND TRANSFER …………………………………………………………………… 10
MISC. FUNCTIONS ………………………………………………………….. 11
LOST CARD REPORTING …………………………………………………... 11
CHEQUE BOOK REQUEST …………………………………………………. 11
MANAGING ALLIED DIRECT ……………………………………………………… 12
CHANGING PASSWORD ……………………………………………………. 12
FORGOT PASSWORD ……………………………………………………….. 12
LOGIN HISTORY …………………………………………………………….. 12
TRANSACTION HISTORY ………………………………………………….. 13
MY ALERTS ……..…………………………………………………………………… 14
SET ALERTS …………………………………………………………………. 14
ALERTS HISTORY …………………………………………………………... 14
BILL PAYMENT ………….………………………………………………………….. 15
PAY BILL …..………………………………………………………………… 15
PAYMENTS HISTORY ……………………………………………………… 15
www.abl.com.pk 2
Allied Bank 0800 22522
FEATURES
Simple and Easier navigation and help provided at every step so you can have
Convenient most out of this service. With Allied Direct convenience is just a
click away.
Secure and Secured & encrypted with latest tools and technologies, Allied
Faster Direct is the choice for secure and fast Internet Banking.
24x7 Access You now have access to your account 24 hours a day, 7 days a
week. You transfer funds or even pay bills even it's a holiday.
www.abl.com.pk 3
Allied Bank 0800 22522
HOW TO START
Please follow the steps, if you already have an account and ATM /
Debit Card
3 STEP 3: Activate your account by visiting your nearest Allied Bank ATM.
After entering your ATM PIN Select "Internet Banking" under
"Other Services". You will need to key in 8 digits Activation Key
received through email. On successful activation you will get a
message on ATM screen as well as on paper receipt.
4 STEP 4: Once your Internet Banking is activated, visit our website. After
entering the User ID, Activation Key and other information, you will
be required to specify the password to log in to Allied Direct. After
the verification of the information, you will be able to enjoy a host of
benefits including Funds Transfer and Online Bill Payments with
few simple clicks.
www.abl.com.pk 4
Allied Bank 0800 22522
REGISTRATION
On step 1, you need to enter your ATM Card # and your user id
which you wish to used for your login. All Allied Direct userids
Step 1 are unique so the system will check for the availability of your
userid when you click on the “CHECK AVAILABILITY” button.
In this step, you need to enter your personal details. Please note
that most of the fields in this form are mandatory.
www.abl.com.pk 5
Allied Bank 0800 22522
LOGGING IN
Login
To login into your account, use the link on our website
www.abl.com.pk. You will see the Internet Banking main page
prompting your USERID.
Password Upon entering the correct USERID, the Internet Banking system
will ask you your password. For security reasons, we ask random
four characters from your password so every time input fields will
be different.
www.abl.com.pk 6
Allied Bank 0800 22522
NAVIGATION
HEADER
MAIN NAVIGATION
SIDE NAVIGATION
PAGE CONTENT
QUICK TIPS
FOOTER
www.abl.com.pk 7
Allied Bank 0800 22522
Once you are logged-in, you will be able to manage your account
and transfer funds. You will be redirect to “MY ACCOUNTS”
page where you will be able to do most of the account
management functions
MY ACCOUNT
Account Summary My Accounts section lets you view summary of your Allied Bank
accounts. You can mange accounts, view statement, or request
for cheque book.
You will be able to view all of your linked accounts from the main
page. This page will give summary of your accounts including last
obtained balance.
Mini Statement Mini statement is the last 8 transaction of your account. To view,
click on the account title. You can also save the statements by
clicking on the Save as XL icon in Microsoft Excel format.
www.abl.com.pk 8
Allied Bank 0800 22522
Statement To view your account statement, select the statement button from
the side navigation pane. You can view the statement by selecting
your desired account and the date range.
www.abl.com.pk 9
Allied Bank 0800 22522
FUND TRANSFER
Fund Transfer
This page will let you transfer funds online to your other accounts
or to any Allied Bank account holder with-in the country.
Select Account you wish to pay from and from the Payee List
select the account you want to pay to. If the account is not listed,
you can enter his/her information by selecting the new “NEW
PAYEE” and entering Branch code, and Account number. Enter
Beneficiary email if you want intimation of the fund transfer to be
sent to him. On the transaction detail section, enter the amount you
wish to transfer along with financial PIN.
All of the payees that were not in the list will be added to the
payee list once you transfer the amount to their account.
www.abl.com.pk 10
Allied Bank 0800 22522
MISC. FUNCTIONS
Once the ATM card is blocked, you have to contact your branch for
re-issuance of the card.
www.abl.com.pk 11
Allied Bank 0800 22522
Changing Password
You can change your Internet Banking password from this page.
For security reasons, you have to enter your old password and new
password twice.
Forgot Password If you forget your password, you can have it restored using the
forgot password link. You need to enter your ATM Card #, Date of
Birth, Secret Keyword, CNIC and the new password you wish to
set. Click on the next button to set your new password.
Login History
You can retrieve login history of your internet banking account
from the login history page. It records login date, time as well as IP
address you logged in from.
www.abl.com.pk 12
Allied Bank 0800 22522
Transaction History
Internet Transaction history is maintained for all of your Allied
Direct accounts so that you can differentiate between normal
transaction and Internet transaction. You can view them later on as
and when required
www.abl.com.pk 13
Allied Bank 0800 22522
Allied Bank offers Alerts Service to all Allied Direct Users. You
can now receive different type of alerts through Short Message
Service and Emails.
MY ALERTS
Set Alerts
This page will let you set multiple type of Alerts which you can
receive on your mobile devices and computers through SMS and
Email Alerts.
Balance Alert – Here you can provide a limit against your balance.
You will receive an Alert when your balance deviates beyond the
specified limit.
Alerts History
Alerts History is maintained for all of your accounts. You can
view when did your receive alerts and how you are charged for
each alert on the Alerts History Page.
www.abl.com.pk 14
Allied Bank 0800 22522
Allied Bank offers utility bill payment service to all Allied Direct
Customers. You can now pay any type of utility bills just on a
click of your finger.
BILL PAYMENT
Pay Bill
This page allows you to pay your bills to any Utility Company.
If you are paying first time through this facility then select the
company you wish to pay to. Enter the Customer ID given on the
bill to retrieve your bill details.
If you have already paid a bill, the company and customer ID will
be linked to your account automatically and will be displayed as
your bills in future. Click View to see the details of paid bill as
well as the bill to be paid.
Payment History
Payment history maintains all the payments you have made to
different utility companies with the tracking numbers of each
payment.
www.abl.com.pk 15