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Allied Bank 0800 22522

Internet Banking
User Guide
V1.0

© 2005 ALLIED BANK, ALL RIGHTS RESERVED


WWW.ABL.COM.PK

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Allied Bank 0800 22522

TABLE OF CONTENTS

FEATURES ……………………………………………………………………………. 3
HOW TO START ……………………………………………………………………… 4
REGISTRATION ……………………………………………………………………… 5
LOGGING IN …………………………………………………………………………. 6
LOGIN ………………………………………………………………………… 6
PASSWORD …………………………………………………………………... 6
NAVIGATION ………………………………………………………………………... 7
MY ACCOUNT ……………………………………………………………………….. 8
ACCOUNT SUMMARY ……………………………………………………… 8
STATEMENT …………………………………………………………………. 8
FUND TRANSFER …………………………………………………………………… 10
MISC. FUNCTIONS ………………………………………………………….. 11
LOST CARD REPORTING …………………………………………………... 11
CHEQUE BOOK REQUEST …………………………………………………. 11
MANAGING ALLIED DIRECT ……………………………………………………… 12
CHANGING PASSWORD ……………………………………………………. 12
FORGOT PASSWORD ……………………………………………………….. 12
LOGIN HISTORY …………………………………………………………….. 12
TRANSACTION HISTORY ………………………………………………….. 13
MY ALERTS ……..…………………………………………………………………… 14
SET ALERTS …………………………………………………………………. 14
ALERTS HISTORY …………………………………………………………... 14
BILL PAYMENT ………….………………………………………………………….. 15
PAY BILL …..………………………………………………………………… 15
PAYMENTS HISTORY ……………………………………………………… 15

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Allied Bank 0800 22522

Banking at your fingertips! Allied Direct Internet Banking offers


you the convenience to manage and control your banking and
finances - when you want to, where you want to! It’s Simple &
Convenient, Secure and Faster. So, just get clicking.

FEATURES

Simple and Easier navigation and help provided at every step so you can have
Convenient most out of this service. With Allied Direct convenience is just a
click away.

Secure and Secured & encrypted with latest tools and technologies, Allied
Faster Direct is the choice for secure and fast Internet Banking.

24x7 Access You now have access to your account 24 hours a day, 7 days a
week. You transfer funds or even pay bills even it's a holiday.

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To use Allied Direct Internet Banking, you should be a registered


Allied Bank Account holder with a valid ATM Card. If you do not
have an account, please visit any of our nearest branches and open
your account and obtain an ATM Card. Our friendly branch staff
will help you open your account quickly.

HOW TO START

Please follow the steps, if you already have an account and ATM /
Debit Card

1 STEP 1: Register yourself on Allied Direct website using the online


registration process. A confirmation will be sent to your given email
addresses on registration and after approval of your request for using
this service.

2 STEP 2: Once your request is approved, an ACTIVATION KEY will be sent


to your email address. Use this Activation Key to activate your
account.

3 STEP 3: Activate your account by visiting your nearest Allied Bank ATM.
After entering your ATM PIN Select "Internet Banking" under
"Other Services". You will need to key in 8 digits Activation Key
received through email. On successful activation you will get a
message on ATM screen as well as on paper receipt.

4 STEP 4: Once your Internet Banking is activated, visit our website. After
entering the User ID, Activation Key and other information, you will
be required to specify the password to log in to Allied Direct. After
the verification of the information, you will be able to enjoy a host of
benefits including Funds Transfer and Online Bill Payments with
few simple clicks.

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Before using the Allied Direct Secure Internet Banking system,


you need to signup for the service using Allied Direct website.

REGISTRATION

To signup for Allied Direct Internet Banking, you need to have a


active and valid ATM card. Follow the “SIGN UP HERE” link
on the main page to register your self. Registration processes in
broken into 3 simple steps

On step 1, you need to enter your ATM Card # and your user id
which you wish to used for your login. All Allied Direct userids
Step 1 are unique so the system will check for the availability of your
userid when you click on the “CHECK AVAILABILITY” button.

The second step is to accept the terms and conditions of the


service. Please note that this is an electronic leagal form. Please
read carefully before accepting the terms of service.

In this step, you need to enter your personal details. Please note
that most of the fields in this form are mandatory.

Step 3 Your email address is important to us and Bank will be


communicating with you from time to time regarding the service
upgrades and notices. Please make sure that you enter your valid
email address

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Allied Direct is a secure Internet Banking system. To achieve


maximum security, we have used a lot of security measures
including 128-bit secure SSL certificate which enables encrypted
data to be transferred between internet banking server and your
web browser.

LOGGING IN

Login
To login into your account, use the link on our website
www.abl.com.pk. You will see the Internet Banking main page
prompting your USERID.

Type your USERID in the box and click on the GO button.

Password Upon entering the correct USERID, the Internet Banking system
will ask you your password. For security reasons, we ask random
four characters from your password so every time input fields will
be different.

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For proper understanding of the keywords used in this document,


you must comprehend how this website has been designed for
ease of use and how portions have been named

NAVIGATION

HEADER

MAIN NAVIGATION

SIDE NAVIGATION
PAGE CONTENT

QUICK TIPS
FOOTER

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Once you are logged-in, you will be able to manage your account
and transfer funds. You will be redirect to “MY ACCOUNTS”
page where you will be able to do most of the account
management functions

MY ACCOUNT

Account Summary My Accounts section lets you view summary of your Allied Bank
accounts. You can mange accounts, view statement, or request
for cheque book.

You will be able to view all of your linked accounts from the main
page. This page will give summary of your accounts including last
obtained balance.

Mini Statement Mini statement is the last 8 transaction of your account. To view,
click on the account title. You can also save the statements by
clicking on the Save as XL icon in Microsoft Excel format.

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Statement To view your account statement, select the statement button from
the side navigation pane. You can view the statement by selecting
your desired account and the date range.

Result will be displayed in next page (paginated 10 entries per


page). You can also print the statement directly to the printer or
save it in Microsoft Excel format.

You can navigate between statement pages by selecting the page


number.

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Allied Bank offers electronic fund transfer facility to Allied Direct


users. You can transfer funds between your linked accounts or to
any Allied Bank Branch account with-in few clicks

FUND TRANSFER

Fund Transfer
This page will let you transfer funds online to your other accounts
or to any Allied Bank account holder with-in the country.

Select Account you wish to pay from and from the Payee List
select the account you want to pay to. If the account is not listed,
you can enter his/her information by selecting the new “NEW
PAYEE” and entering Branch code, and Account number. Enter
Beneficiary email if you want intimation of the fund transfer to be
sent to him. On the transaction detail section, enter the amount you
wish to transfer along with financial PIN.

“Particular” is optional. You can enter comments and details about


the transaction. Click on the “TRANSFER” button to proceed

All of the payees that were not in the list will be added to the
payee list once you transfer the amount to their account.

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To enhance your banking experience with Allied Bank, we will be


introducing new operational instructions in Allied Direct from
time to time

MISC. FUNCTIONS

Lost ATM Card Reporting


In an event when you loose your ATM card, you can report the
incident from this page. By clicking on the “REPORT” button,
your card will be blocked along with all ATM facilities.

Once the ATM card is blocked, you have to contact your branch for
re-issuance of the card.

Cheque Book Request


Cheque book can be requested online. Select your account and
click on the “SUBMIT REQUEST” button. Your request will be
sent to your branch and you will be notified when to collect it.

Generate Financial PIN


Every time you do a transaction using Allied Direct such as Fund
Transfer or Bill Payment, you will be prompted to enter your
Financial PIN. If you do not remember your PIN, click on the
“GENERARTE FINANCIAL PIN” link to generate a new PIN for
your account. This PIN will be emailed to your email address
registered with Allied Direct Service.

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MANAGING ALLIED DIRECT

Changing Password
You can change your Internet Banking password from this page.
For security reasons, you have to enter your old password and new
password twice.

Forgot Password If you forget your password, you can have it restored using the
forgot password link. You need to enter your ATM Card #, Date of
Birth, Secret Keyword, CNIC and the new password you wish to
set. Click on the next button to set your new password.

Login History
You can retrieve login history of your internet banking account
from the login history page. It records login date, time as well as IP
address you logged in from.

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Transaction History
Internet Transaction history is maintained for all of your Allied
Direct accounts so that you can differentiate between normal
transaction and Internet transaction. You can view them later on as
and when required

To view Transaction History, Select your account, date range and


click on the “VIEW HISTORY” button.

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Allied Bank offers Alerts Service to all Allied Direct Users. You
can now receive different type of alerts through Short Message
Service and Emails.

MY ALERTS

Set Alerts
This page will let you set multiple type of Alerts which you can
receive on your mobile devices and computers through SMS and
Email Alerts.

Here you can set four different types of Alerts:

Balance Alert – Here you can provide a limit against your balance.
You will receive an Alert when your balance deviates beyond the
specified limit.

Transaction Alert – Here you can specify a transaction amount,


transaction type and channel type. You will receive an Alert when
a transaction for the set amount or higher than the set amount takes
place.

Mini Statement / Balance – Here you can specify whether you


want to receive this alert Daily/Weekly/Monthly basis. You will
receive a Mini Statement showing last five (5) transactions along
with the current balance as an alert. You can also opt to receive the
current balance only.

Alerts History
Alerts History is maintained for all of your accounts. You can
view when did your receive alerts and how you are charged for
each alert on the Alerts History Page.

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Allied Bank offers utility bill payment service to all Allied Direct
Customers. You can now pay any type of utility bills just on a
click of your finger.

BILL PAYMENT

Pay Bill
This page allows you to pay your bills to any Utility Company.

If you are paying first time through this facility then select the
company you wish to pay to. Enter the Customer ID given on the
bill to retrieve your bill details.

If you have already paid a bill, the company and customer ID will
be linked to your account automatically and will be displayed as
your bills in future. Click View to see the details of paid bill as
well as the bill to be paid.

Payment History
Payment history maintains all the payments you have made to
different utility companies with the tracking numbers of each
payment.

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