Form Field Validation Rules

Form Field Error/Validation
Validation on Sign In and Claim pages follow these rules:
1. Field Validations [required, invalid, min, max, max length] - all fields are validated to see that the required fields are provided
before validating for the information provided.
• Email
• Password
• RegistryId
2. Back end Validations [Validation against database, fedgift] – all back end validations occur after Field Validations
• Email
• Password
• RegistryId
Email Capture – Registered Customers:

Field Condition MCOM Error Message MCOM Field Requirements
Email Missing or invalid email Your Email Address must be 1. Maximum email length:
Address* format entered in this format: 75 characters
jane@company.com. Please try 2. List of valid characters:
again. a. A-Z,
Not a valid MCOM email The Email Address and Password b. a-z,
you entered were not found in our c. 0-9
records. Remember, your d. @
password is case sensitive. Please e. period ('.')
try again. f. dash ('-')
g. plus ('+')
h. underscore ('_')
3. There must be only one
occurrence of '@' in the
email address.
4. There must be at least
one period ('.') after the
@.
5. Top-level domain (TLD)
name (.com, .net, .uk etc)
must be minimum 2
characters.
Password* Missing or invalid format We're sorry. Your password must Alphanumeric with min
be between 5-16 alphanumeric length of 5 and max length
characters, and cannot include of 16
spaces. Example: jane47. Please
try again.
Invalid (valid MCOM The email address you entered is

profile, incorrect associated to a Macys.com profile
password) but the password is invalid. Please
enter your Macys password or use
a different email address. If you
need assistance, contact Customer
Service by calling 1-800-BUY-
MACY (1-800-289-6229).
Email Capture – Unregistered Customers:

Email Missing or invalid Your Email Address must be 6. Maximum email length:
Address* entered in this format: 75 characters
again. a. A-Z,
b. a-z,
c. 0-9
d. @
e. period ('.')
f. dash ('-')
Verify Email Missing or does not Your first email address entry g. plus ('+')
Address* match Email Address didn't match your second entry. h. underscore ('_')
entry Please try again. 8. There must be only one
email address.
@.
must be minimum 2
characters.
Password* Missing or invalid format We're sorry. Your password must Alphanumeric with min
try again.
Invalid (valid MCOM The email address you entered is

profile, incorrect associated to a Macys.com profile
password). but the password is invalid. Please
enter your Macys password or use
a different email address. If you
Note: This is back end need assistance, contact Customer
validation; occurs after Service by calling 1-800-BUY-
client side validation MACY (1-800-289-6229).
Verify Missing or does not Your first Password entry didn't

Password* match Verify Password match your second entry. Please
entry try again.
Create/Update Account:
Field Condition MCOM Error Message MCOM Field Requirements FedGift Field Requirements
> 1 required Missing or invalid We're sorry. The fields highlighted
fields below must be completed before
we can process your request.
First Name* Missing or invalid First Name is a required field and ALPHASPACEDOTHYPHENA Allowed characters:
may only contain letters and POSTROPHE: ABCDEFGHIJKLMNOPQRSTU
hyphens. Your entry may not VWXYZ .-' ,1234567890
exceed 20 characters. Allowed characters :
ABCDEFGHIJKLMNOPQRSTU Min length 1
Same as Last Name Registrant and Co Registrant VWXYZabcdefghijklmnopqrstuv Max length 20
names cannot be the same. Please wxyz .-'
correct name(s) to continue. For
customer service assistance, call Min length 1
1-800-568-8865 Max length 20
Last Name* Missing or invalid Last Name is a required field and ALPHASPACEDOTHYPHENA Allowed characters:
may only contain letters and POSTROPHE: ABCDEFGHIJKLMNOPQRSTU
hyphens. Your entry may not VWXYZ .-' ,1234567890
ABCDEFGHIJKLMNOPQRSTU Min length 1
Same as First Name Registrant and Co Registrant VWXYZabcdefghijklmnopqrstuv Max length 30
names cannot be the same. Please wxyz .-'
correct name(s) to continue. For
customer service assistance, call Min length 1
1-800-568-8865 Max length 30
Address* Missing or invalid Street Address is a required field ALPHANUMERICSPACEDOTH Allowed characters:
and may only contain letters, YPHENAPOSTROPHEHASHF ABCDEFGHIJKLMNOPQRSTU
numbers and #. Your entry may ORWARDSLASH VWXYZ .-' ,1234567890
not exceed 35 characters,
including spaces. Allowed characters : Min length 1
ABCDEFGHIJKLMNOPQRSTU Max length 40
VWXYZabcdefghijklmnopqrstuv
wxyz1234567890.-'#/
Min length 1
Max length 35
Address 2* Invalid Address may contain only letters, ALPHANUMERICSPACEDOTH N/A
numbers and #. Your entry may YPHENAPOSTROPHEHASHF
not exceed 35 characters, ORWARDSLASH
including spaces
Allowed characters :
ABCDEFGHIJKLMNOPQRSTU
wxyz1234567890.-'#/
Min length 1
Max length 35
City* Missing or invalid City is a required field. Please try Allowed characters: Allowed characters:
again. ABCDEFGHIJKLMNOPQRSTU ABCDEFGHIJKLMNOPQRSTU
VWXYZ .-' ,1234567890 VWXYZ .-' ,1234567890
Min length 1 Min length 1

Max length 25 Max length 25
State* Missing or invalid State is a required field. Please try State list box (includes Valid 2 digit state abbreviation.
again. provinces from site reg)
Zip Code* Missing or invalid format Your Zip Code must be 5 digits. 5 Digits 5 digits required
Please try again. plus 4 digits (optional)
Must be valid zip code for state
Invalid Please verify your State and Zip
selected
Code and try again.
Email Missing or invalid Your Email Address must be 1. Maximum email length: 1. Invalid character after the
Address* entered in this format: 75 characters @ sign
jane@company.com. Please try 2. List of valid characters: 2. Invalid character before the
again. a. A-Z, @ sign
b. a-z,
Email address already We're sorry, the email address you c. 0-9 3. Period preceding the @
registered entered is already registered. If d. @ sign
you need assistance, contact e. period ('.') (maryalice.@macys.com)
Customer Service by calling 1-800- f. dash ('-') 4. @ Sign cannot be the first
BUY-MACY (1-800-289-6229). g. plus ('+') character
h. underscore ('_') 5. Space directly after @ sign
3. There must be only one 6. @ Sign not found
occurrence of '@' in the 7. Period not found
email address. 8. Email address less than 7
4. There must be at least characters
one period ('.') after the 9. 2 or 3 characters only after
@. period
5. Top-level domain (TLD) 10. Last character is invalid
name (.com, .net, .uk etc) 11. Space(s) found
must be minimum 2 12. @ Sign then period is
characters. invalid
(mary.alice@.macys.com)
Verify Email Missing or does not Your first email address entry N/A
Address* match Email Address didn't match your second entry.
entry Please try again.
Password* Missing or invalid We're sorry. Your password must Alphanumeric with min N/A
try again.
Verify Missing or does not Your first Password entry didn't

Password* match Verify Password match your second entry. Please
entry try again.
Birth date* Missing or invalid The Birth Date you entered is invalid. Month/Day/Year (must be 13 Month/Day/Year (optional in
(registrant is not 13 years Please try again. years old on or before today’s FedGift)
old) date)
Customer does not meet You must be at least 13 years old
13 year old age to register with macys.com.
requirement
Phone* Missing or invalid Your Phone Number must be
entered in this format: 800-555-
1212 and may not all be the same
number. Do not use (parentheses)
for the area code. Please try again.
Gender N/A (drop down selection) N/A (optional field) Female/Male N/A
Mobile N/A (check box) N/A (optional field) Yes (checked) N/A
Marketing
No (unchecked)
Opt In
<Mobile Invalid Your Phone Number must be Numeric (xxx-xxx-xxxx) N/A
Number> entered in this format: 800-555-
1212 and may not all be the same
number. Do not use (parentheses)
for the area code. Please try again.
subscribe to N/A (check box) N/A (optional field) Yes (checked) Privacy Preference:
macys.com
No (unchecked) “No Gift Email – Customer will
emails
not receive emails about store
promotions”
If checked, emails about store
promotions will not be sent.
Default is set to not checked. If
not checked, emails about store
promotions can be set.
subscribe to N/A (check box) N/A (optional field) Yes (checked) N/A (no option to select whether
wedding or not they would like to receive
No (unchecked)
emails emails about their registry)
Send Gifts N/A (radio button) N/A (null option not available) Registrant Registrant
Now*
Other Other
Send Gifts in N/A (check box) N/A (optional field) Yes (checked) Yes (checked)
Future
No (unchecked) No (unchecked)
Future Date Missing or invalid The date you entered is missing or Month/Day/Year Month/Day/Year
field invalid. Future shipping date
cannot be prior to today’s date.
Go Green N/A (check box) N/A (optional field) Yes (checked) Yes (checked)
No (unchecked) No (unchecked)
Event Type* N/A (list box) N/A (null option not available) Wedding Wedding
Commitment Commitment
Anniversary
Event Date* Missing We're sorry. The fields highlighted Month/Day/Year Month/Day/Year
below must be completed before
Note: Event Year includes 2
previous years, current year,
and 9 future years (i.e. if it is
2010, 2008-2019 appear in list)
Preferred N/A (drop down selection) Preferred Store is a required field. State / Store Store Location
Store* Please try again.
Event Missing We're sorry. The fields highlighted State list box (includes N/A
Location* below must be completed before provinces from site reg)
Estimated Missing We're sorry. The fields highlighted 1-9999 1-9999

Number of below must be completed before
Guests* we can process your request.
Invalid Estimated Number of Guests field

must contain a numeric value (1-
99999). Please try again.
View N/A (radio button) N/A (null option not available) Public = viewable by everyone Public = Active with Internet
Options* online and in store Availability flag Y
Private = only the bride can Private = Postponed with
view registry Internet Availability flag Y
Registry Sign In page:

Email Missing or Invalid Your Email Address must be 1. Maximum email length:
again. i. A-Z,
j. a-z,
No registry associated There is no registry associated to k. 0-9
this profile. Please create a l. @
registry or find your in-store m. period ('.')
created registry from the Registry n. dash ('-')
Homepage. o. plus ('+')
p. underscore ('_')
email address.
@.
must be minimum 2
characters.
IA set to N Your registry is not available
online. Please contact Customer
Service at 1-800-568-8865.
Registry ID not valid We’re sorry, we are unable to

(registry ID has not been access your registry at this time.
updated after registry was Please try again later.
created in offline mode)
Password* Missing We're sorry. Your password must Alphanumeric with min
characters, and cannot include of 16.
try again.
Invalid The Email Address and Password

you entered were not found in our
records. Remember, your
password is case sensitive. Please
try again.
N/A > 3 failed attempts to sign In order to protect the privacy of

in our registered shoppers, Sign In is
made unavailable after several
failed attempts. Please contact
Customer Service at 1-800-BUY-
MACY (1-800-289-6229).
Registry Claim page:

Email Missing or Invalid Your Email Address must be 1. Maximum email length:
again. q. A-Z,
r. a-z,
s. 0-9
t. @
Email already associated The email address you entered is u. period ('.')
to a registry. already associated to a Macys.com v. dash ('-')
registry. Please contact Customer w. plus ('+')
Service by calling 1-800-568-8865. x. underscore ('_')
email address.
@.
must be minimum 2
Email address does not The email address entered is not characters.
match registry ID. valid for this registry ID. Please
enter a valid email address for this
registry ID. If you are having
trouble claiming your registry,
please contact Customer Service at
1-800-568-8865.
Registry ID* Missing or Invalid The Registry ID entered is not 1-999999999

found in our records. Please enter
a valid registry ID. If you are
having trouble claiming your
registry, please contact Customer
Service at 1-800-568-8865
Already associated to an This registry ID is already

email address associated to a Macys.com profile.
Please enter a valid registry ID. If
you are having trouble claiming
your registry, please contact
Customer Service at 1-800-568-
8865.

Service at 1-800-568-8865.
Registry was deleted in Your registry is not available

FG but not delinked in online. Please contact Customer
MCOM Service at 1-800-568-8865.
Registry id unavailable for This registry ID is not available for Only Macys Wedding and
claiming claiming. Please enter a valid Commitment registries can be
registry ID. If you are having claimed online
1-800-568-8865.
Mailing address contains The mailing address associated to

international address this registry contains an
unsupported international address.
Please contact customer service at
1-800-568-8865 to update your
address and begin managing your
registry online."
Claim Registry Form:

Email Invalid Your Email Address must be 1. Maximum email length:
again. y. A-Z,
z. a-z,
aa. 0-9
bb. @
cc. period ('.')
dd. dash ('-')
ee. plus ('+')
Email already associated The email address you entered is ff. underscore ('_')
to a registry. already associated to a Macys.com 3. There must be only one
registry. Please contact Customer occurrence of '@' in the
Service by calling 1-800-568-8865. email address.
@.
must be minimum 2
characters.
Password* Invalid for this email The Email Address and Password Alphanumeric with min length of
address you entered were not found in our 5 and max length of 16
records. Remember, your
password is case sensitive. Please
try again.
Invalid format or missing We're sorry. Your password must
be between 5-16 alphanumeric
characters, and cannot include
try again.
Registry ID* Invalid The Registry ID entered is not 1-999999999

found in our records. Please enter
a valid registry ID. If you are
having trouble claiming your
registry, please contact Customer
Service at 1-800-568-8865.

Service at 1-800-568-8865.
Already associated to an The Registry ID is already

email address associated to a Macys.com profile.
Please enter a valid registry ID. If
you are having trouble claiming
your registry, please contact
Customer Service at 1-800-568-
8865.
Registry id unavailable for This registry ID is not available for Only Macys Wedding and
claiming claiming. Please enter a valid Commitment registries can be
registry ID. If you are having claimed online
1-800-568-8865.
Mailing address contains The mailing address associated to

international address this registry contains an
unsupported international address.
Please contact customer service at
1-800-568-8865 to update your
address and begin managing your
registry online."
Find – Form Field:
First Name 1. > 100 matches 1. We found more than 100 Allowed characters :
2. No matches possible matches. Please revise ABCDEFGHIJKLMNOPQRSTU
3. < 2 characters entered your search by using our tips VWXYZabcdefghijklmnopqrstuv
in last name field. below. wxyz .-'
4. < 1 characters in first
2. Sorry, we were unable to find a
name field Min length 1
registry to match your search.
5. Exceeded maximum Max length 20
Please revise your search below.
Last Name* characters in first name Allowed characters :
field 3. Please supply at least two ABCDEFGHIJKLMNOPQRSTU
6. Exceeded maximum letters in the registrant's last VWXYZabcdefghijklmnopqrstuv
characters in last name name in order to search for a wxyz .-'
field couple.
Min length 2
4. Please supply the registrant
Max length 20
first name in order to search for a
couple.
5. First name may only contain

letters and hyphens.
6. Last name may only contain

letters and hyphens.
Month N/A (optional field) N/A (optional field) List box of all months = one of
the possible 12 calendar
months
Year Missing and month is Please provide an event year if you Year options = current year
selected entered an event month. minus last 5 years or next
possible 2 years (ex: if current
year is 2009, options are 2004 –
2011)
RSR Enrollment:
Terms and* Not selected You must agree to the terms and Checked/Unchecked
Conditions conditions to enroll. Please click
the checkbox to acknowledge you
have read and accept the terms
and conditions.
Macy's Invalid or Not Found We’re sorry, the card you entered Numeric (0-9); min length 8
Account is not found or invalid, please digits and max length is 20;
Number* verify your card number is correct Validated the checksum
or call 1-800-568-8865 for further
assistance.
Ineligible We’re sorry, this card is not

eligible. Please verify your
account number or call 1-800-568-
8865 for further assistance.
Already enrolled We’re sorry, this card is already

enrolled, please verify your card is
correct or call 1-800-568-8865 for
further assistance.
Unknown System We’re sorry, an unknown error

Exception occurred. Please try again or call
1-800-568-8865 for further
assistance.
n/a > 3 failed attempts to In order to protect the privacy of

enter credit card our customers, Registry Star
(disabled SUBMIT button) Rewards is made unavailable after
several failed attempts. Please
contact Customer Service at 1-
800-BUY-MACY (1-800-289-6229).
Enclosure Cards:
Card n/a (radio button) N/A (null option not available) Option 1 / Option 2
Selection*
How many n/a (drop down selection) N/A (null option not available) 20, 40, 60, 80, 100, 120
would you
like?*
First Name* Not selected First Name is a required field and ALPHASPACEDOTHYPHENAP
may only contain letters and OSTROPHE:
hyphens. Your entry may not
wxyz .-'
Min length 1
Max length 20
Last Name* Invalid or Not Found Last Name is a required field and ALPHASPACEDOTHYPHENAP
may only contain letters and OSTROPHE:
hyphens. Your entry may not
wxyz .-'
Min length 1
Max length 20
Address* Missing or invalid Street Address is a required field ALPHANUMERICSPACEDOTH
and may only contain letters, YPHENAPOSTROPHEHASHF
numbers and #. Your entry may ORWARDSLASH
not exceed 35 characters,
including spaces. Allowed characters :
wxyz1234567890.-'#/
Min length 1
Max length 35
Address 2* Invalid Address may contain only letters, ALPHANUMERICSPACEDOTH
numbers and #. Your entry may YPHENAPOSTROPHEHASHF
not exceed 35 characters, ORWARDSLASH
including spaces
Allowed characters :
wxyz1234567890.-'#/
Min length 1
Max length 35
City* Missing or invalid City is a required field and may Allowed characters:
only contain letters and numbers. ABCDEFGHIJKLMNOPQRSTU
Your entry may not exceed 35 VWXYZ .-' ,1234567890
characters, including spaces.
Min length 1
Max length 25
State* Missing or invalid We're sorry. The fields highlighted State list box (includes
below must be completed before provinces from site reg)
Zip Code* Missing or invalid format Your Zip Code must be 5 digits. 5 Digits
Please try again.
Must be valid zip code for state
Invalid Please verify your State and Zip
selected
Code and try again.

Form Field Validation Rules

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Form Field Validation Rules

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Form Field Error/Validation

Validation on Sign In and Claim pages follow these rules:

Email Capture – Registered Customers:

Invalid (valid MCOM The email address you entered is

Email Capture – Unregistered Customers:

Invalid (valid MCOM The email address you entered is

Verify Missing or does not Your first Password entry didn't

Min length 1 Min length 1

Verify Missing or does not Your first Password entry didn't

Estimated Missing We're sorry. The fields highlighted 1-9999 1-9999

Invalid Estimated Number of Guests field

Registry Sign In page:

Registry ID not valid We’re sorry, we are unable to

Invalid The Email Address and Password

N/A > 3 failed attempts to sign In order to protect the privacy of

Registry Claim page:

Registry ID* Missing or Invalid The Registry ID entered is not 1-999999999

Already associated to an This registry ID is already

IA set to N Your registry is not available

Registry was deleted in Your registry is not available

Mailing address contains The mailing address associated to

Claim Registry Form:

Registry ID* Invalid The Registry ID entered is not 1-999999999

IA set to N Your registry is not available

Already associated to an The Registry ID is already

Mailing address contains The mailing address associated to

5. First name may only contain

6. Last name may only contain

Ineligible We’re sorry, this card is not

Already enrolled We’re sorry, this card is already

Unknown System We’re sorry, an unknown error

n/a > 3 failed attempts to In order to protect the privacy of

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