HRO Summit Presentation (Singapore May 2010) by DR Chris Chan

2010HROSummitSingapore
KeynotebyProfessorChrisChan
profchrischan@gmail.com
TalentinaResurgentAsia– BigTrendsina
BigMarket
Professor Chris WH Chan

Page 1
EmergingAsia
ChinaandHongKong
The fastest growing economy in the
world – 11.9% Q1 YOY growth
Government stimuli and hot money
d
drove d
domestic d
demand d in last
l 2 years
Overheating or buoyancy?!
Sustainability - in the face of currency
dispute, sourcing challenges, asset
bubbles, inflation, etc.
China’s outbound investment and
transformation from OEM to OBM
Hong Kong
Kong’ss contribution in finance,
finance
management, branding, logistics, and
infrastructure
I see opportunities in:
Sustainability business
Brand export and integration
Financial markets
Business of hospitality
Page 2
SoutheastAsia
Sizeable economy with fragmented markets Ͳ
An amalgamation of different economies at
varying stages of development
Local firms and workforce with traditional
focus on SEA
Economy overshadowed by China and India
Growth patterns increasingly linked to China
and its domestic demand growth
A huge population of about 550+ million with
rising wealth
A great consumer story with great potential –
consumer goods, healthcare services,
hospitality and tourism, financial services, etc.
Abundance of natural resources (eg., oil and
gas), plus special connection with middle east
The region has its own compelling case
and is becoming an increasingly active
market
India
The Indian economy has grown from $32
billion at the start of the 1980s to more
than $1 trillion today
middle class and an
A burgeoning middleͲclass
increasingly selfͲsustained economy
Stronger and more versatile in global
economy
Rapid development in rural areas with
pockets of prosperity, vs. China in urban
development
Urban planning has largely been a disaster
Ͳ New Delhi’s city plan for 2001 to 2021 did
not get approved till 2007
Distinct indigenous characteristics, and a
fiercely entrepreneurial spirit
Dominance of family owned and controlled
businesses, passed down generations
Page 3
WhatisAhead?
Economy full speed ahead
According to McKinsey, Mumbai metro
region’s GDP will pass Portugal, Colombia
andd Malaysia
l by
b 2030
Infrastructure remains a hot topic in India –
$6.3 billion raised in Bombay exchange for
power projects and some for roads
Shifting to nonͲBPO businesses as key to
GDP growth, but outcome uncertain
Ample opportunities to piggyͲback on
government growth policies
Mega opportunities Ͳ transportation,
infrastructure, tourism/recreation, & social
infrastructure (health care & education)
For instance, India aims to become top five
pharmaceutical hub by 2020
Page 4
China– TremendousRiseinHiringExpectation
Financial Services – greatest increase in hiring expectation
Demand for front office sales professionals, &
specialists in risk management/compliance very strong
HiͲTech – dramatic increase in hiring expectation
Recruiting staff for positions after extensive
restructuring
Growing demand for experienced sales professionals
Consumer – positive forecast on headcount growth
Consumer confidence buoyant with increasing pace of
economic recovery
Manufacturing – slight rise in hiring expectation
Demand for technical and operational roles in general
manufacturing and chemicals
Growing demand for supply chain and logistics roles in
FMCG manufacturing
China– TremendousRiseinHiringExpectation
Page 5
China– MismatchofOpportunities&TopTalent
Shortage of talented candidates
Financial Services – not yet a sufficiently extensive talent pool
Consumer – wellͲestablished local talent pool
HongKong– SharpRiseinHiringExpectation
Financial Services – positive headcount growth
9Hiring focuses on back & middle office
9G
9Growing
i demand
d d for
f front
f t office
ffi positions
iti
HiͲTech – recruitment plans activated again
9Strong demand for IT professional with both
technical and business expertise
9Notable – Search Engine Optimization (SEO)
and online marketing
Manufacturing – upward trend in hiring
expectations
p
9Demand for sales, merchandising,
procurement & quality assurance
experience
Consumer – significant rise in recruitment
expectation
9Sales professionals are in great demand
Page 6
Page 7
HongKong– LocalTalentwith
InternationalExperience
Consumer&manufacturingsectors– localexperienceandknowledge
arevalued
FinancialServices–
Financial Services – seekingcandidateswithinternationalexperience
seeking candidates with international experience
HongKong– DevelopingLocalTalent
Page 8
And…MakingCounterOffers
SEA– RapidRiseinHiringExpectation
Financial Services – substantial rise in hiring
expectations
9Lifting freezes and actively recruiting again
9Recruitment in all areas from infrastructure
to front office
HiͲTech – rapid rise in hiring expectations
9Global IT companies are expanding their
Asian operations
9Strong demand from public sector clients
9A competitive advantage by maintaining
spending
Manufacturing – optimistic environment
9Demand for specialist staff as onͲhold
projects are going ahead again
Consumer – slight decline in recruitment
expectation
9Consumer spending has not yet returned
to preͲcrash levels
Page 9
Singapore– RapidRiseinHiringExpectation
FindingLocalTalent
FS – difficult to find locally developed talent for senior positions
Consumer & hospitality – new projects helped develop local talent
Page 10
LatestRegionalFigures
KeyEmergingSectorsinIndia
Page 11
BusinessofHospitality
Page 12
ChinaDiscovers“Vacation”
Hospitality&RealEstate
Page 13
RealEstateProfitabilityinAsia
Page 14
ThankYou!
Thank You!
Q&A
Professor Chris WH Chan

Page 15

HRO Summit Presentation (Singapore May 2010) by DR Chris Chan

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2010HROSummitSingapore

Professor Chris WH Chan

Professor Chris WH Chan

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