You are on page 1of 66

Presentation Skills

and
Body Language

Sumit Pahwa
Why do I require this?

 Board Meetings
 Addressing your teams
 Training
 Pitching for business
 Seminars/ Investor Presentations
 Addressing social gatherings
 Interviews / group discussions
Common Purposes
of Business Presentations

Audience Members

Inform Persuade
Presentation Presentation
Content Style

Motivate Entertain
Presentation Skills

Preparing Skills
4 P’s
Presenting Skills

Probing Skills

People Skills
Planning & Preparation
Aim
Scope
Audience and Occasion
Main Ideas
S
T
R

Research the topic


U
C

Organize the data


T
U
R

Write the draft


I
N
G

Visual Aids
Rehearse
The Three-Step Process

Flow of the Message

Planning Writing Completing

1 2 3

Substance of the Message


Planning Speeches
and Presentations

Determine
Determine Analyze
Analyze
the
the Purpose
Purpose the
the Audience
Audience

Gather
Gather Adapt
Adapt the
the
Information
Information Message
Message
Aim

D Main Purpose
D Focus
D Need
D Objective

In case there is no focus, the audience would get bored and


disinterested.
Writing Oral Presentations

Audience

Organizing
Organizing Creating
Creating the
the
the
the Message
Message Introduction
Introduction
Purpose

Purpose
Composing
Composing Writing
Writing the
the
the
the Body
Body Conclusion
Conclusion

Audience
Scope

D What is the objective of the presentation


D What should the audience achieve
D Ho much can I achieve within the time
available?
D Breadth and Depth
DCover a large area in a very broad manner;or
DA smaller area in a greater detail

Within a given timeframe, breadth is inversely proportional to the


depth.
Organizing the Message

Audience Purpose
Define the Main Idea

Limit the Scope

Message Choose the Approach Message

Prepare the Outline

Choose the Style


Purpose Audience
Audience Analysis
D Analysis - Who are they? How many will be there?
D Understanding - What is their knowledge of the subject?
D Demographics - What is their age, sex, educational background?
D Interest - Why are they there? Who asked them to be there?
D Environment - Where will I stand? Can they all see & hear me?
D Needs - What are their needs? What are your needs as the
speaker?

D Customized - What specific needs do you need to address?


D Expectations - What do they expect to learn or hear from you?
The more you know about your audience, the
more you’ll be able to customize your
presentation for them
Structuring the Presentation

D Introduction / Background - 10%


…T R A N S I T I O N…

D Main Body - 60%


…T R A N S I T I O N…

D Conclusion - 10%

D Audience Interaction - 20%


Introducing Arouse
the Message Interest

Build
Credibility

Preview the
Presentation
Structure… Opening / Introduction
D Hook
DCatchy and brief
D Humorous story or an incident
D A quotation, maxim, proverb
D An inspiring or value-adding question
DGreeting
DPurpose
DWhat’s in it for me?
D Layout
D Agenda / Overview
Don’t apologize, embarrass, read or start
with a joke
Structure…Body
DBreak it into easily digestible parts
DSequential
DTiming Clarity
DFocus on your objective of
DA/V Supports
thought
is the
DVerbal
key
DNo “Slides Flood”
DNo “Statistics Ocean”
The body is the heart of your talk; here you
explain and support the main purpose of
your presentation
Composing Limit the
the Message Main Points

Connect the
Ideas

Engage
the Audience
Structure…Body

D Sequential Order
D Chronological Order
D Order of Importance
D Question & Answer method
D Comparison & Contrast
Concluding Restate the
the Message Main Points

Describe the
Next Steps

End on a
Strong Note
Structure…Closing
D Summary of key points
D Conclusion
Summary…
D A call for action
D A Poem Q&A

D Moral of the story …Final Point

D Analogy
D Quote
D Illustration
Leave some “Food for thought” for the
Audience
Creating Effective Slides

Simplicity

Content Design
and Graphics Elements
Readability

Readability
Special
Consistency
Effects

Simplicity
Using Visual Aids

Audience

Clarify Create
Main Points Interest
Setting Content

Add Improve
Variety Learning

Purpose
Visual Aids

D Computer
D OHP
D Flip-chart Board
D White Board
D Audio / TV / VCR
D Visuals
Create Impact

Convey Information, Facilitate


Environment; Reinforce Ideas
This is the
Company
President
rehearsing in the
toilet for an annual
employees meet
why should you
not rehearse ???
Walk the Talk
DBecome familiar with the text and equipment
DStand and deliver your talk loud…can use mirror
DImagine the audience in front of you
DFocus on Ideas / the Big Picture
DBuild mental relationships
DPrepare notes, if necessary
DAnticipate questions and prepare for answers
DTime your speech
DB +ve
Three rehearsals are recommended. If you
rehearse too much, the statements sound
memorized.
Presentation Skills

Preparing Skills
4 P’s
Presenting Skills

Probing Skills

People Skills

Focus: Confidence Building; Creating an


Impression
3 V’s

Verbal
Conduct of the Presentation
Performance Methodologies
Entry of the Presenter
Opening the Talk
Verbal
Vocal
Visual
Managing Nervousness
Use of A/Vs
Do’s
Common Pitfalls
Performance Methodologies
DLectures
DRole-plays
DCase Studies
DExercise
DGames
DQuiz

A combination of some of the above is ideal


Entry of the Presenter
DAudience enters the hall with the presenter awaiting
them
DPresenter makes an entry when the visitors are
settled

The latter way attracts the attention of the audience


Opening the Talk
DStart with a Bang
DIntroduction should be impactful
DFirst few sentences should be well-rehearsed
DTry a hook
DObjective - Aim - Scope
DExpectation Setting

Good beginning is half done! But half done is only half done!!!
Verbal
DConcise wording; Short Sentences
DSimple; Positive language
DCorrect grammar
DAvoid Acronyms / Jargons
DAvoid Speech-ticks
DBeware of Dog words (…basically, actually, you
know…)
DAvoid rhythm
DAudience involvement
DAddress individuals by names
“CONNECT” with the Audience –
Simplicity and Informality helps
Vocal
DPitch / Tone
DMonotone
DVoice Modulation
DSpeed
DWords per minute
DOral white space
DPause…take a break
DVolume – Behind the last bench
DVocal quality - Clarity
DPronunciation

First and Final Punch is necessary


Visual
DPosture
ƒFormal - Erect,straight, unbending
ƒCasual - Sitting on the edge of a table
DMovement
ƒTo hold attention
ƒTo get rid of nervousness
ƒTo suggest transitions
ƒTo increase emphasis
DAppearance
ƒBusiness Formals
ƒBusiness Casuals
Visual…contd.
DGestures – Hand and arm gestures are used to
emphasize, point, reject, describe
ƒVary gestures
ƒAvoid continuous gestures
ƒWatch timing
ƒAdapt gestures
DFacial Expressions
ƒSmile / laugh
ƒEye contact
ƒConfidence
ƒRapport
ƒFrown / Head buried deep down
Mastering Your Delivery

Audience

Memorizing
Memorizing Reading
Reading

Subject Matter
Subject Matter

Impromptu
Impromptu Speaking
Speaking
Speaking
Speaking From
From Notes
Notes

Audience
Appearing More Confident

Get Control Maintain


At the Start Eye Contact

Watch Your Use Appropriate


Posture Gestures

Vary Facial Control Your


Expressions Tone of Voice
Universally experienced Symptoms of
Nervousness
DHeart rate increases
DBlood pressure and body temperature rises
DMouths feel dry
DPalms sweat
DMind goes blank

Look carefully! All symptoms are internal !!


Building Your Confidence

••Prepare
Prepare Extra
Extra Material
Material ••Be
Be Prepared

••Rehearse
Rehearse ••Get
Get Comfortable

••Think
Think Positively
Positively ••Don’t
Don’t Panic

••Visualize
Visualize Success ••Keep
Keep Going

••Take
Take aa few
few deep
deep breaths ••Focus
Focus Outside Yourself
Managing Nervousness
DI am the Best
DKnow your subject well
DRehearse well
DUse Visual aids
DBreathe deeply and slowly before sleeping
DMove during speech
DBegin with the Body go onto your mind
DBe genuinely involved with the audience
DKeeping a glass of water helps

Fake it until you make it ! Use the


Energy of Fear
Presentation Do’s

DBe an “Animated Presenter”


DBe confident and enthusiastic
DBe aware of the image you portray
DBe specific and sincere
DUse notes / cue cards
DManage process and time

Confidence or the Lack of it is a habit


Common Pitfalls
DMonotonous Voice
DSlow speed, low pitch - Very High Pitch
DRhythmic tone
DPronunciation
DAbrupt beginning / end
DNo overview – straight to the body
DNo logical sequence
DHand(s) in pocket
DNo eye contact / single side eye contact
DAudience does not matter
Presentation Skills

Preparing Skills
4 P’s
Presenting Skills

Probing Skills

People Skills
Managing Probes

Types of Questions
Answering “Do’s”
Answering “Don’ts”
Types of Questions
DOpen probes
DClosed probes
DGeneral questions
DPick-up Questions
DRedirected questions
DRhetorical
DQuestions for the sake of questions
Answering Do’s
DAcknowledge the question
DListen for both content and intent
DAsk for clarification
DAnswer clearly, specifically and briefly
DCheck for understanding
DSupport with evidences and data

Be Polite, Firm, Assertive, Cheerful and Confident


Answering Don’ts
DDon’t argue with anyone
DDon’t allow one person to keep asking
DDon’t say, “As I said ……”, “Anyone should know the
answer of that ….”
DDon’t put hands on your hips
DDon’t point at the audience
DThrow it back

If somebody troubles you excessively, EXPOSE HIM.


Presentation Skills

Preparing Skills
4 P’s
Presenting Skills

Probing Skills

People Skills
People Skills

Esteem
Empathy
Involvement
Sharing
Esteem
DTreat the audience as your clients
DRespect them
DPraise and compliment
DShow your appreciation
DBe polite and courteous
DBe specific and sincere

Respect people and their ideas even when you don’t agree with
them !!!
Empathy
DThink and feel from the audience point of view
DListen actively for facts and signs of how the person
feels
DRespond to facts and show empathy for the
audience’s feelings

Don’t sympathize….Empathize
Involvement
DAsk for ideas, even when you have a good solution
DUse the audience’s ideas whenever possible
DAvoid telling or demanding
DDon’t let them sleep

Don’t be a BORE.
Sharing
DWhenever possible, offer the “whys”
DProvide your insights, but don’t dominate
DMirror audience’s feelings
Body Language
DWomen would put on a coat left arm first and men
right arm
DWhen a man passes a woman in a crowded street
he usually turns his body towards her as he passes;
she normally turns it away from him
DWomen are generally more perceptive than men and
this fact is commonly referred to as “woman's instinct”.
Definition
DThe clues to the meaning and intent of
communication from others that we get from gesture,
facial expression, posture—everything that isn’t
spoken
DCommunication through gestures or attitudes.
(Webster's)
DLanguage without spoken words and is therefore
called non verbal communication
Objective
DInterpreting visual cues for appreciation of real life
situations and people
DTo understand how different signals can be
transmitted by using your body language.
DBeing more confident, more assertive, better
handling of conflicts and presenting information easily
Component of Body Language
DGestures
DHandshakes
DEye contact/ Gazes – most important
DSmiles
DHand Movement
DPosture
DDistance – Proxemics
Handshakes

Limp/Dead fish Tight Grasp/


Handshake Knuckle Grinder Politician’s Handshake

Equal Handshake
The Gazes

Business Social Intimate


Eye contact is the most obvious way to communicate. When you are
looking at the other person, you show interest. When you fail to make
eye contact, you give the impression that the other person is of no
importance.
Smiles
o Felt smile
o Genuinely
amused
o Social
interactions
o Amusement

o Miserable
Smile

o False Smile
Hand movements

o Arms folded with thumb pointing upwards

o Holding hands in front

o Clasping of hands behind the neck


Hand movements

o Both hands or one hand on hip

o Stapling of fingertips with thumb and first two fingers


(Triangular shape)
Styles of Walking

o Hands in pocket
o Walk disorganized, head bent
o Walk disorganized, kicking an imaginary object

o Focusing of eyes
o On the ground
o In the air

o Strutting style of walking


Proxemics: Spatial communication
Study of how people use and perceive their social
and personal space

Space distances
o Intimate distance o Social distance

o Used for most private activities o Business transactions and casual


social exchanges
o Get clues about a relationship o Standing – seated transaction
o Personal distance o Public distance
o Comfort bubble
o Arrangement of furniture to
safeguard territory.
Summary
Body Language is a great tool for :
o Understanding the Subconscious reactions and behaviors of
people
o Understanding Etiquettes across countries
o Creating an Impression without being loud and direct
o Beginning the process of Personal Transformation
…ITS VERY EASY TO BE A GOOD PRESENTER…

You just need to be

“ABOVE AVERAGE”

Because rest of the


world is

“BELOW AVERAGE”

sumitpahwa77@gmail.com

You might also like