Professional Documents
Culture Documents
System Reference
Codes Vol. 1,
1xxx - Axxx
REFERENCE
86 A1 45EV 00
BLANK
ESCALA POWER6
Hardware
July 2007
BULL CEDOC
357 AVENUE PATTON
B.P.20845
49008 ANGERS CEDEX 01
FRANCE
REFERENCE
86 A1 45EV 00
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Contents
About this publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
How to send your comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
Terms and conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
iv
About this publication
This publication lists system reference codes (SRCs) that serve as diagnostic aids to help users determine
the source of a hardware problem. A server component generates an error code when it detects a
problem. An SRC identifies the component that detected the error code and describes the error condition.
Use the SRC information to identify a list of possible failing items and to find information about any
additional isolation procedures.
For information about the accessibility features of this product, for users who have a physical disability,
see “Accessibility features,” on page 507.
Servicer Response:
No action required. This reference code is logged for 10001503 Power supply failure
information only. Servicer Response:
Follow the instructions for the items listed in the FRU
100000AC Detected AC loss List.
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10001521 Power supply failure
PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
2
10001527 • 10002600
10001527 Power supply failure 10001B01 Load fault on the +12V bus
Servicer Response: Servicer Response:
Follow the instructions for the items listed in the FRU Follow the instructions for the items listed in the FRU
List. List.
FRU List: FRU List:
PWRSPLY PWR1900
TWRCARD TWRCARD
TWRCARD
10002603 Power Good Fault
Servicer Response:
10002612 Optical Converter 5V Fault
Follow the instructions for the items listed in the FRU
List. Servicer Response:
The SPCN detected a fault on the SPCN card optical
FRU List:
converter 5V. Follow the instructions for the items
PGDPART
listed in the FRU List.
FRU List:
10002605 Power Good Fault
CBLALL
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10003100 I2C Bus Controller Communication fault
PWR1900
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10002606 Power Good Fault
I2CBUS
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10003101 I2C Bus 1 Communication fault
PWR1900
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10002607 Power Good Fault
I2CBUS
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10003102 I2C Bus 2 Communication fault
PWR1900
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10002608 Power Good Fault
I2CBUS
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10003103 I2C Bus 3 Communication fault
PWR1900
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
4
10003104 • 10003114
I2CBUS
10003110 I2C Bus DASD Backplane 1
Communication fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
10003104 I2C Bus 4 Communication fault List.
Servicer Response: FRU List:
Follow the instructions for the items listed in the FRU I2CBUS
List.
FRU List: TWRCARD
I2CBUS
10003111 I2C Bus DASD Backplane 2
TWRCARD Communication fault
Servicer Response:
10003105 I2C Bus 5 Communication fault Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU FRU List:
List. I2CBUS
FRU List:
I2CBUS TWRCARD
TWRCARD
10003115 I2C Bus Panel Communication fault 10003123 I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU Servicer Response:
List. Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS FRU List:
I2CBUS
TWRCARD
TWRCARD
10003116 I2C Bus Fan Local Controller
Communication fault 10003124 I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU Servicer Response:
List. Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS FRU List:
I2CBUS
TWRCARD
TWRCARD
10003118 I2C Bus SPCN VPD Communication
fault 10003125 I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU Servicer Response:
List. Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS FRU List:
I2CBUS
TWRCARD
TWRCARD
10003121 I2C Bus 2 Communication fault
10004600 UPS Interface Failure
Servicer Response:
Follow the instructions for the items listed in the FRU Servicer Response:
List. Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS FRU List:
UPSUNIT
TWRCARD
TWRCARD
10003122 I2C Bus SPCN VPD Communication
fault 10004601 UPS Interface Failure
Servicer Response: Servicer Response:
Follow the instructions for the items listed in the FRU Follow the instructions for the items listed in the FRU
List. List.
FRU List: FRU List:
I2CBUS UPSUNIT
TWRCARD TWRCARD
6
10007610 • 10007651
TWRCARD
10007611 Fan missing error
Servicer Response:
10007640 Fan Fault
A problem was detected with a Fan which can be
caused by a Fan not being installed. Install Fan if Servicer Response:
missing, replace if already installed. Follow the The Fan is operating at the wrong speed. Follow the
instructions for the items listed in the FRU List. instructions for the items listed in the FRU List.
FRU List: FRU List:
AIRMOVR AIRMOVR
TWRCARD TWRCARD
TWRCARD
10007621 Fan missing error
Servicer Response:
10007650 Fan Fault
A problem was detected with a Fan which can be
caused by a Fan not being installed. Install Fan if Servicer Response:
missing, replace if already installed. Follow the Follow the instructions for the items listed in the FRU
instructions for the items listed in the FRU List. List.
FRU List: FRU List:
AIRMOVR AIRMOVR
TWRCARD TWRCARD
TWRCARD TWRCARD
ALTMANL
10008400 No VPD Found due to Invalid Bypass
Servicer Response:
10008930 Integrated Netfinity Adapter fault
Follow the instructions for the items listed in the FRU
List. Servicer Response:
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1917
FRU List:
TWRCARD
10008402 Unable to Collect VPD
Servicer Response:
10008940 External Netfinity Server R485
Follow the instructions for the items listed in the FRU
Communication fault
List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
VPDPART
List.
TWRCARD FRU List:
TWRCARD
1000840D SPCN Configuration mismatch
CBLALL
Servicer Response:
Follow the instructions for the items listed in the FRU
10008941 External Netfinity Server R485
List.
Communication fault
FRU List:
Servicer Response:
IDPART
Follow the instructions for the items listed in the FRU
List.
TWRCARD
FRU List:
TWRCARD
1000840E SPCN Default Configuration loaded
Servicer Response: CBLALL
Follow the instructions for the items listed in the FRU
List.
10008942 External Netfinity Server R485
FRU List: Communication fault
IDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10008910 External Netfinity Server 3.3V fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU CBLALL
List.
FRU List: 10008943 External Netfinity Server R485
ALTMANL Communication fault
Servicer Response:
TWRCARD
Follow the instructions for the items listed in the FRU
List.
10008920 External Netfinity Server Power Good
FRU List:
fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU CBLALL
List.
FRU List:
TWRCARD
8
10008A00 • 10009029
10008A00 IO Power control changed to another 10009021 A command to an SPCN node was
system unit rejected.
Servicer Response: Servicer Response:
No action required. This reference code is logged for No action required. This reference code is logged for
information only. information only.
10009002 Received a bad return code 10009022 Addressed Unit not in frame.
Servicer Response: Servicer Response:
Partition Firmware has detected a condition that may The addressed unit does not exist in the addressed
require attention. Check error log for other errors that frame. No action required. This reference code is
may have been reported at the same time as this logged for information only.
condition was reported. If this SRC persists contact next
level of support.
10009023 Addressed Unit exists, but the frame is
powered off.
10009012 Address not valid.
Servicer Response:
Servicer Response: The addressed unit is in a frame that is powered off.
LIC command had a frame address that was not valid. No action required. This reference code is logged for
Exchange the SPCN frame-to-frame cables to the failing information only.
frame. Follow the instructions for the items listed in the
FRU List.
10009024 SPCN Licensed Internal Code not valid.
FRU List:
Servicer Response:
TWRCARD
The Licensed Internal Code in one of the secondary
nodes is not valid. The code will be reloaded. No
CBLALL
action required. This reference code is logged for error
analysis only.
10009013 Invalid Node Address.
Servicer Response: 10009025 SPCN Licensed Internal Code is not
The address in the SPCN command does not match the valid.
secondary nodes assigned address. Exchange the failing
Servicer Response:
items for the SPCN node reporting the error. Follow the
The Licensed Internal Code in one of the frames is not
instructions for the items listed in the FRU List.
valid. The code will be reloaded. No action required.
FRU List: This reference code is logged for error analysis only.
TWRCARD
10009028 SPCN Licensed Internal Code is not
CBLALL valid.
Servicer Response:
10009014 A command has an invalid address The Licensed Internal Code in the primary node is not
mode. valid. The code will be reloaded. No action required.
Servicer Response: This reference code is logged for error analysis only.
A command from the system unit specified a unit
address of D or E or had a frame address of 00. 10009029 SPCN VPD Damaged
Exchange the failing items in the system unit. Follow
the instructions for the items listed in the FRU List. Servicer Response:
The VPD record in the EEPROM has bad data.
FRU List: Exchange the failing items for the node reporting the
AJDG301 failure. Follow the instructions for the items listed in
the FRU List.
TWRCARD
FRU List:
TWRCARD
10009016 A command to an SPCN node was
rejected.
Servicer Response:
No action required. This reference code is logged for
information only.
1000902D Addressed frame is not in SPCN 1000903B Invalid Packet Length for data sent.
configuration table.
Servicer Response:
Servicer Response: The number of bytes sent or received does not match
The addressed frame is not in the SPCN configuration the number of bytes specified in the command. No
table. No action required. This reference code is logged action required. This reference code is logged for error
for information only. analysis only.
10009035 Secondary SPCN node timeout. 10009046 QDS Packet Sequence Error
10
10009048 • 10009106
10009048 The SPCN ROS and EEPROM LIC is 10009101 VLIC-SPCN Timeout
not compatible.
Servicer Response:
Servicer Response: A Licensed Internal Code timeout occurred. The SPCN
The LIC levels in the nodes ROS and EEPROM are not failed to respond to a Licensed Internal Code
compatible. Exchange the failing items for the failing command. Follow the instructions for the items listed
node. Follow the instructions for the items listed in the in the FRU List.
FRU List.
FRU List:
FRU List: TWRCARD
TWRCARD
10009102 Assign Permanent Address command
AJDG301
failure
Servicer Response:
10009080 Undefined Status Code
A node failed to perform an Assign Permanent Address
Servicer Response: command. Follow the instructions for the items listed
An SPCN node returned an unknown status code. in the FRU List.
Exchange the failing SPCN node. Follow the
FRU List:
instructions for the items listed in the FRU List.
TWRCARD
FRU List:
TWRCARD
10009103 Download Initialize Timeout
SYSBKPL Servicer Response:
An SPCN node failed to enter the download state after
an Initialize for Download command. Exchange the
100090F0 A frame was dropped from the SPCN failing SPCN node. Follow the instructions for the
configuration. items listed in the FRU List.
Servicer Response: FRU List:
A frame was dropped from the SPCN configuration. TWRCARD
This is usually caused by a loss of ac power or a
problem with the frame-to-frame cable. Follow the
instructions for the items listed in the FRU List. 10009104 Download Completion Timeout
FRU List: Servicer Response:
PWR1907 An SPCN node failed to leave the download state.
Exchange the failing SPCN node. Follow the
TWRCARD instructions for the items listed in the FRU List.
FRU List:
CBLALL TWRCARD
100090F1 A frame was added to the SPCN 10009105 Load Damaged Timeout
configuration.
Servicer Response:
Servicer Response: An SPCN node failed to enter the operational state.
No action required. This reference code is logged for Exchange the failing SPCN node. Follow the
information only. instructions for the items listed in the FRU List.
FRU List:
100090F2 Slave disappeared TWRCARD
Servicer Response:
A slave was dropped from the SPCN configuration. 10009106 An SPCN LID was not found.
This is usually caused by a loss of ac power.
Servicer Response:
No action required. This reference code is logged for
100090F3 Slave reappeared information only.
Servicer Response:
No action required. This reference code is logged for
information only.
10009107 An SPCN microcode download is 10009113 Secondary SPCN node is reporting load
required. damaged.
Servicer Response: Servicer Response:
No action required. This reference code is logged for The Licensed Internal Code for the secondary SPCN
error analysis only. node is damaged. The reload failed because the code
could not be found. Follow the instructions for the
items listed in the FRU List.
10009108 A status change occurred in one of the
SPCN nodes. FRU List:
TWRCARD
Servicer Response:
No action required. This reference code is logged for
information only. 10009114 Frame SPCN node is reporting load
damaged.
10009109 Licensed Internal Code part number is Servicer Response:
not correct. The Licensed Internal Code for a SPCN node is
damaged. The reload failed because the code could not
Servicer Response:
be found. Follow the instructions for the items listed in
The AROS part number field was not updated to the
the FRU List.
correct level after the system attempted to load new
Licensed Internal Code. Follow the instructions for the FRU List:
items listed in the FRU List. TWRCARD
FRU List:
TWRCARD 10009115 SPCN Command rejected by the
Firmware.
1000910A RIO Download Required Servicer Response:
The service processor rejected an SPCN command from
Servicer Response:
the Licensed Internal Code. No action required. This
No action required. This reference code is logged for
reference code is logged for information only.
information only.
12
1000911A • 10009138
14
11001513 • 11001621
CBLALL
11001523 Power supply failure
Servicer Response:
11001513 Power supply failure
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWRSPLY
FRU List:
PWRSPLY TWRCARD
TWRCARD
11001524 Power supply failure
Servicer Response:
11001514 Power supply failure
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWRSPLY
FRU List:
PWRSPLY TWRCARD
TWRCARD
11001611 Regulator 1 Fault
Servicer Response:
11001520 Detected AC loss
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Before replacing any parts, verify that the AC input
FRU List:
voltage is correct. Follow the instructions for the items
PWR1918
listed in the FRU List.
FRU List: TWRCARD
PWRSPLY
11001612 Regulator 1 Communication Fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
11001521 Power supply failure
List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
PWR1918
List.
FRU List: TWRCARD
PWRSPLY
11001613 Regulator 1 Domain Fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
11001522 Power supply failure
List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
PWR1918
List.
FRU List: TWRCARD
PWRSPLY
11001621 Regulator 2 Fault
TWRCARD
Servicer Response:
CBLALL Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918
TWRCARD
11001B02 Load fault on the +5V bus
Servicer Response:
11001622 Regulator 2 Communication Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1900
FRU List:
PWR1918 TWRCARD
TWRCARD
11001B03 Load fault on the +3.3V bus
Servicer Response:
11001623 Regulator 2 Domain Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1900
FRU List:
PWR1918 TWRCARD
TWRCARD
11001B05 Load fault on the +1.8V bus
Servicer Response:
11001631 Regulator 3 Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1904
FRU List:
PWR1918 TWRCARD
TWRCARD
11001B06 Load fault on the +2.5V bus
Servicer Response:
11001632 Regulator 3 Communication Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1904
FRU List:
PWR1918 TWRCARD
TWRCARD
11001B0A Load Fault on the +12V/-12v bus
Servicer Response:
11001633 Regulator 3 Domain Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1904
FRU List:
PWR1918 TWRCARD
TWRCARD
11001B0F Load Fault on the +1.2V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1904
16
11001C10 • 11002602
TWRCARD
11001C15 Regulator Level 2 Load Fault (1.2B)
Servicer Response:
11001C10 Regulator Level 1 Load Fault (1.1A)
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1904
FRU List:
PWR1904 TWRCARD
TWRCARD
11001D60 RIO Adapter Card 1 Softswitch fault
Servicer Response:
11001C11 Regulator Level 2 Load Fault (1.1B)
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
SI_CARD
FRU List:
PWR1904 TWRCARD
TWRCARD
11001D63 RIO Adapter Card 2 Softswitch fault
Servicer Response:
11001C12 Regulator Level 2 Load Fault (1.8)
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
SI_CARD
FRU List:
PWR1904 TWRCARD
TWRCARD
11001F01 TMS limit reached - log only
Servicer Response:
11001C13 Regulator Level 2 Load Fault (1.2A)
No action required. This reference code is logged for
Servicer Response: information only.
Follow the instructions for the items listed in the FRU
List.
11001F02 SPCN trace information saved
FRU List:
Servicer Response:
PWR1904
No action required. This reference code is logged for
information only.
TWRCARD
18
11007201 • 11008404
FRU List:
11008423 No Processor VPD
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008405 Processor Unit VPD Mismatch FRU List:
VPDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008424 No Processor VPD
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008406 Processor Unit VPD Mismatch FRU List:
VPDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008450 SPCN Configuration mismatch
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008409 No Processor Installed FRU List:
PWR1918
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008451 SPCN Configuration mismatch
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008413 Invalid Processor VPD FRU List:
PWR1918
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008452 Wrong power supply installed.
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008414 Invalid Processor VPD FRU List:
PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008455 Power Supply Missing
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
20
11008456 • 14010063
Note: Serviceable actions for the following SRCs require that you use the Service focal point application
on the HMC to access more specific information, including isolation procdures, MAPs, and instruction on
how to remove and replace parts.
14010060 Air Moving Device number one is 14010062 Air Moving Device number three is
defective. defective.
FRU List: FRU List:
MDAA-1 MDAA-3
MSAA-1 MSAA-3
14010061 Air Moving Device number two is 14010063 Air Moving Device number four is
defective. defective.
FRU List: FRU List:
MDAA-2 MDAA-4
MSAA-2 MSAA-4
14010072 The ambient room temperature is out of 14010082 The input power to BPA B has been lost
specification (too hot). The sensors are or partially lost.
located in the EPO panel and
FRU List:
read/converted by the BPC.
BPR-1B
14010079 All DCAs have detected a critical logic 14010083 Input power to BPA A has been lost or
over temperature in the called PU partially lost.
enclosure.
FRU List:
FRU List: BPR-4A
ANY-NODE
BPR-5A
MSAA-4
BPR-6A
1401007D LGA shorts test has failed.
CBL-PWRC-BPE-A2-PWR
FRU List:
MCM1 BPC-A
MCM2 BPE-BOARD-A
ANY-NODE
14010084 Input power to BPA A has been lost or
partially lost.
1401007E There is a problem with sensed and
FRU List:
passed configuration of the MCMs that
BPR-4B
are installed in the system.
BPR-5B
14010081 Input power to BPA A has been lost or
partially lost. BPR-6B
FRU List:
BPR-1A CBL-PWRC-BPE-B2-PWR
BPR-2A BPC-B
BPR-3A BPE-BOARD-B
BPE-BOARD-A
14010102 The voltage on voltage level 2 has
reached the warning undervoltage limit
for the specified cage or drawer.
22
14010103 • 14010301
14010103 The voltage on voltage level 3 has 14010202 The voltage on voltage level 2 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010104 The voltage on voltage level 4 has 14010203 The voltage on voltage level 3 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010105 The voltage on voltage level 5 has 14010204 The voltage on voltage level 4 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010106 The voltage on voltage level 6 has 14010205 The voltage on voltage level 5 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010107 The voltage on voltage level 7 has 14010206 The voltage on voltage level 6 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010108 The voltage on voltage level 8 has 14010207 The voltage on voltage level 7 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010109 The voltage on voltage level 9 has 14010208 The voltage on voltage level 8 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010110 The voltage on the voltage level 10 has 14010209 The voltage on voltage level 9 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010111 The voltage on the voltage level 11 has 14010210 The voltage on voltage level 10 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010112 The voltage on the voltage level 11 has 14010211 The voltage on voltage level 11 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010113 The voltage on the voltage level 13 has 14010212 The voltage on voltage level 12 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.
14010135 There has been an internal bulk power 14010213 The voltage on voltage level 13 has
software error. reached the warning over voltage limit
for the specified cage or drawer.
14010201 The voltage on voltage level 1 has
reached the warning over voltage limit 14010301 An over current condition has been
for the specified cage or drawer. detected on voltage level 1 for the
specified cage or drawer.
FRU List:
FRULEVEL1
14010302 An over current condition has been 14010310 An over current condition has been
detected for voltage level 2 for the detected for voltage level 10 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL2 FRULEVEL10
14010303 An over current condition has been 14010311 An over current condition has been
detected for voltage level 3 for the detected for voltage level 11 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL3 FRULEVEL11
14010304 An over current condition has been 14010312 An over current condition has been
detected for voltage level 4 for the detected for voltage level 12 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL4 FRULEVEL12
14010305 An over current condition has been 14010313 An over current condition has been
detected for voltage level 5 for the detected for voltage level 13 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL5 FRULEVEL13
14010306 An over current condition has been 14010401 An over voltage condition has been
detected for voltage level 6 for the detected for voltage level 1 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL61 FRULEVEL1
14010307 An over current condition has been 14010402 An over voltage condition has been
detected for voltage level 7 for the detected for voltage level 2 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL7 FRULEVEL2
14010308 An over current condition has been 14010403 An over voltage condition has been
detected for voltage level 8 for the detected for voltage level 3 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL8 FRULEVEL3
14010309 An over current condition has been 14010404 An over voltage condition has been
detected for voltage level 9 for the detected for voltage level 4 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL9 FRULEVEL4
24
14010405 • 14012055
14010405 An over voltage condition has been 14011081 The VPD in CEC main storage can not
detected for voltage level 5 for the be accessed or has a problem that is
specified cage or drawer. preventing the CEC from powering on.
FRU List: FRU List:
FRULEVEL5 FRUVPDMEMORY
14010406 An over voltage condition has been 14011082 VPD resolution failure in the cage or
detected for voltage level 6 for the drawer.
specified cage or drawer.
FRU List:
FRU List: FRUVPDBUS
FRULEVEL6
14011301 The DASD backplane is defective.
14010407 An over voltage condition has been
detected for voltage level 7 for the
14011302 The IO planar is defective.
specified cage or drawer.
FRU List:
14011304 This is a defective DASD on Backplane
FRULEVEL7
one.
14010411 An over voltage condition has been 14012054 The bulk power fan is defective in
detected for voltage level 11 for the BPA-A.
specified cage or drawer.
FRU List:
FRU List: BPF-A
FRULEVEL12
BPC-A
14010412 An over voltage condition has been
detected for voltage level 12 for the 14012055 The bulk power fan is defective in
specified cage or drawer. BPA-B.
FRU List:
14010413 An over voltage condition has been BPF-B
detected for voltage level 13 for the
specified cage or drawer. BPC-B
FRU List:
FRULEVEL13
14012069 All DCAs reported ’No airflow in cage’. 1401219A A communication fault between BPC A
Make sure that there are no blocked or and the load on port J09 (A) has been
dirty air inlet or filters. Verify that all detected.
unused logic positions are filled with
FRU List:
filler books and that all ’circulation
BPCA-PORT-09-A
flaps’ inside affected Air Moving
Enclosure are not blocked.
140121AB A communication fault between BPC A
and the load on port J10 (B) has been
140120B9 The EPO panel or the cable between
detected.
both BPCs and EPO panel is defective.
FRU List:
FRU List:
BPCA-PORT-10-B
EPO-SWITCH
BPC-B
140121BB A communication fault between BPC A
and the load on port J11 (B) has been
140120C1 The UEPO switch on the BPC A-side is detected.
defective or in the BYPASS position.
Switch to the NORMAL position. FRU List:
BPCA-PORT-11-B
FRU List:
BPC-A
140121BC A communication fault between BPC A
and the load on port J11 (C) has been
140120C2 The BPC on the A-side has detected an detected.
open UEPO loop.
FRU List:
FRU List: BPCA-PORT-11-C
EPO-SWITCH
BPR-3A
140121C2 The BPC on the B-side has detected an
open UEPO loop.
CBL-BPCA-EPO
FRU List:
BPE-BOARD-A EPO-SWITCH
BPC-B
14012152 DCA number two is defective.
FRU List: BPR-1B
IO_DCA-02
BPR-2B
1401218A A communication fault between BPC A
and the load on port J08 (A) has been BPR-3B
detected.
CBL-BPCB-EPO
FRU List:
BPCA-PORT-08-A BPE-BOARD-B
26
1401221A • 1401229C
1401221A A communication fault between the 1401227B A communication fault between the
BPD 1A and the load on port J01 (A) has BPD 1A and the load on port J07 (B) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-01-A BPD1A-PORT-07-B
1401222A A communication fault between the 1401227C A communication fault between the
BPD 1A and the load on port J02 (A) has BPD 1A and the load on port J07 (C) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-02-A BPD1A-PORT-07-C
1401223A A communication fault between the 1401228A A communication fault between the
BPD 1A and the load on port J03 (A) has BPD 1A and the load on port J08 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-03-A BPD1A-PORT-08-A
1401224A A communication fault between the 1401228B A communication fault between the
BPD 1A and the load on port J04 (A) has BPD 1A and the load on port J08 (B) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-04-A BPD1A-PORT-08-B
14012251 DCA number one is defective. 1401228C A communication fault between the
BPD 1A and the load on port J08 (C) has
FRU List:
been detected.
P2_CEC_DCA-01
FRU List:
BPD1A-PORT-08-C
14012252 DCA number two is defective.
FRU List:
1401229A A communication fault between the
P2_CEC_DCA-02
BPD 1A and the load on port J09 (A) has
been detected.
1401225A A communication fault between the
FRU List:
BPD 1A and the load on port J05 (A) has
BPD1A-PORT-09-A
been detected.
FRU List:
1401229B A communication fault between the
BPD1A-PORT-05-A
BPD 1A and the load on port J09 (B) has
been detected.
1401226A A communication fault between the
FRU List:
BPD 1A and the load on port J06 (A) has
BPD1A-PORT-09-B
been detected.
FRU List:
1401229C A communication fault between the
BPD1A-PORT-06-A
BPD 1A and the load on port J09 (C) has
been detected.
1401227A A communication fault between the
FRU List:
BPD 1A and the load on port J07 (A) has
BPD1A-PORT-09-C
been detected.
FRU List:
BPD1A-PORT-07-A
140122AA A communication fault between the 1401235A A communication fault between the
BPD 1A and the load on port J10 (A) has BPD 2A and the load on port J05 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-10-A BPD2A-PORT-05-A
140122AB A communication fault between the 1401236A A communication fault between the
BPD 1A and the load on port J10 (B) has BPD 2A and the load on port J06 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-10-B BPD2A-PORT-06-A
140122AC A communication fault between the 1401237A A communication fault between the
BPD 1A and the load on port J10 (C) has BPD 2A and the load on port J07 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-10-C BPD2A-PORT-07-A
1401231A A communication fault between the 1401237B A communication fault between the
BPD 2A and the load on port J01 (A) has BPD 2A and the load on port J07 (B) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-01-A BPD2A-PORT-07-B
1401232A A communication fault between the 1401237C A communication fault between the
BPD 2A and the load on port J02 (A) has BPD 2A and the load on port J07 (C) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-02-A BPD2A-PORT-07-C
1401233A A communication fault between the 1401238A A communication fault between the
BPD 2A and the load on port J03 (A) has BPD 2A and the load on port J08 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-03-A BPD2A-PORT-08-A
1401234A A communication fault between the 1401238B A communication fault between the
BPD 2A and the load on port J04 (A) has BPD 2A and the load on port J08 (B) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-04-A BPD2A-PORT-08-B
14012351 DCA number one is defective. 1401238C A communication fault between the
BPD 2A and the load on port J08 (C) has
FRU List:
been detected.
P3_CEC_DCA-01
FRU List:
BPD2A-PORT-08-C
14012352 DCA number two is defective.
FRU List:
P3_CEC_DCA-02
28
1401239A • 14012851
1401239A A communication fault between the 1401243A A communication fault between the
BPD 2A and the load on port J09 (A) has BPD 3A and the load on port J03 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-09-A BPD3A-PORT-03-A
1401239B A communication fault between the 1401244A A communication fault between the
BPD 2A and the load on port J09 (B) has BPD 3A and the load on port J04 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-09-B BPD3A-PORT-04-A
1401239C A communication fault between the 14012451 DCA number one is defective.
BPD 2A and the load on port J09 (C) has
FRU List:
been detected.
P4_CEC_DCA-01
FRU List:
BPD2A-PORT-09-C
14012452 DCA number two is defective.
FRU List:
140123AA A communication fault between the
P4_CEC_DCA-02
BPD 2A and the load on port J10 (A) has
been detected.
14012551 DCA number one is defective.
FRU List:
BPD2A-PORT-10-A FRU List:
P5_CEC_DCA-01
140123AB A communication fault between the
BPD 2A and the load on port J10 (B) has 14012552 DCA number two is defective.
been detected.
FRU List:
FRU List: P5_CEC_DCA-02
BPD2A-PORT-10-B
14012651 DCA number one is defective.
140123AC A communication fault between the
BPD 2A and the load on port J10 (C) has FRU List:
been detected. P6_CEC_DCA-01
FRU List:
BPD2A-PORT-10-C 14012652 DCA number two is defective.
FRU List:
1401241A A communication fault between the P6_CEC_DCA-02
BPD 3A and the load on port J01 (A) has
been detected. 14012751 DCA number one is defective.
FRU List: FRU List:
BPD3A-PORT-01-A P7_CEC_DCA-01
1401242A A communication fault between the 14012752 DCA number two is defective.
BPD 3A and the load on port J02 (A) has
been detected. FRU List:
P7_CEC_DCA-02
FRU List:
BPD3A-PORT-02-A
14012851 DCA number one is defective.
FRU List:
P8_CEC_DCA-01
14012852 DCA number two is defective. 14012A05 Communication error btween BPC A
and BPR 1A.
FRU List:
P8_CEC_DCA-02 FRU List:
BPR-1A
14012951 DCA number one is defective.
BPC-A
FRU List:
P9_CEC_DCA-01 BPE-BOARD-A
14012952 DCA number two is defective. 14012A06 Communication error btween BPC A
and BPR 2A.
FRU List:
P9_CEC_DCA-02 FRU List:
BPR-2A
14012A01 A communication fault between
(BPA-A) BPC and (BPA-B) BPC. BPC-A
FRU List:
BPD-2A 14012A09 Communication error btween BPC A
and BPR 5A.
BPC-A FRU List:
BPR-5A
BPE-BOARD-A
BPC-A
14012A04 A communication fault between the
BPC (BPA-A) and BPD 3A has been BPE-BOARD-A
detected.
FRU List: 14012A0A Communication error btween BPC A
BPD-3A and BPR 6A.
FRU List:
BPC-A BPR-6A
BPE-BOARD-A BPC-A
BPE-BOARD-A
30
14012A0B • 14012A15
BPR-3A
14012A0B Communication error btween BPC A
and BPH A.
BPE-BOARD-A
FRU List:
BPH-A
14012A13 BPR-3A has reported an over-current on
the 350VDC bulk.
BPC-A
FRU List:
BPE-BOARD-A BPR-3A
BPD-1A
14012A10 BPA-A has reported an over-current on
the 350VDC bulk.
BPC-A
FRU List:
BPR-1A BPD-2A
BPD-1A BPR-1A
BPC-A BPR-2A
BPD-2A BPE-BOARD-A
BPR-2A
14012A14 BPR-4A has reported an over-current on
the 350VDC bulk.
BPR-3A
FRU List:
BPE-BOARD-A BPR-4A
BPD-1A
14012A11 BPR-1A has reported an over-current on
the 350VDC bulk.
BPC-A
FRU List:
BPR-1A BPD-2A
BPD-1A BPR-5A
BPC-A BPR-6A
BPD-2A BPE-BOARD-A
BPR-2A
14012A15 BPR-5A has reported an over-current on
the 350VDC bulk.
BPR-3A
FRU List:
BPE-BOARD-A BPR-5A
BPD-1A
14012A12 BPR-2A has reported an over-current on
the 350VDC bulk.
BPC-A
FRU List:
BPR-2A BPD-2A
BPD-1A BPR-4A
BPC-A BPR-6A
BPD-2A BPE-BOARD-A
BPR-1A
14012A16 BPR-6A has reported an over-current on 14012A24 BPR-4A located in BPA-A has reported
the 350VDC bulk. an Over Temperature. Make sure that
the Air inlets are not blocked / filler
FRU List:
books installed in empty locations and
BPR-6A
no heat source is located near the BPR
ASM.
BPD-1A
FRU List:
BPC-A BPR-4A
BPE-BOARD-A
32
14012A33 • 14012A51
14012A33 BPA-A side detects that IBF-3A has 14012A41 BPA-A side detects that IBF-1A has been
dropped below a usable level. The charged to normal capcity. The IBF is
system may power off soon. The IBF available to again to provide power.
will be charged after power is restored. (IBF is connected to BPA-A BPR-1A)
(IBF is connected to BPA-A BPR-3A)
FRU List:
FRU List: IBF-1A
IBF-3A
14012A42 BPA-A side detects that IBF-2A has been
BPR-3A
charged to normal capcity. The IBF is
available to again to provide power.
BPC-A (IBF is connected to BPA-A BPR-2A)
BPE-BOARD-A BPE-BOARD-A
14012A52 BPC-A side detects that IBF-2A is 14012A56 BPC-A side detects that IBF-6A is
disconnected. (IBF is connected to disconnected. (IBF is connected to
BPA-A BPR-2A) BPA-A BPR-6A)
FRU List: FRU List:
BPR-2A BPR-6A
IBF-2A IBF-6A
CBL-IBF2A CBL-IBF6A
BPC-A BPC-A
BPE-BOARD-A BPE-BOARD-A
14012A53 BPC-A side detects that IBF-2A is 14012A85 The B-side BPC has detected that the
disconnected. (IBF is connected to cross feed from the A-side has failed.
BPA-A BPR-2A)
FRU List:
FRU List: BPCA-PORT-07-A
BPR-3A
BPD-1A
IBF-3A
BPC-A
CBL-IBF3A
BPD-2A
BPC-A
BPR-1A
BPE-BOARD-A
BPR-2A
14012A54 BPC-A side detects that IBF-4A is
disconnected. (IBF is connected to BPE-BOARD-A
BPA-A BPR-4A)
FRU List: 14012B01 A communication fault between (BPA-B)
BPR-4A BPC and (BPA-A) BPC.
FRU List:
IBF-4A BPC-A
CBL-IBF4A CBL-NET-BPCA-BPCB
BPC-A BPC-B
BPE-BOARD-A
14012B02 A communication fault between the
BPC (BPA-B) and BPD 1B has been
14012A55 BPC-A side detects that IBF-5A is detected.
disconnected. (IBF is connected to
FRU List:
BPA-A BPR-5A)
BPD-1B
FRU List:
BPR-5A BPC-B
IBF-5A BPE-BOARD-B
CBL-IBF5A
BPC-A
34
14012B03 • 14012B11
BPE-BOARD-B
14012B03 A communication fault between the
BPC (BPA-B) and BPD 2B has been
detected. 14012B09 Communication error btween BPC B
and BPR 5B.
FRU List:
BPD-2B FRU List:
BPR-5B
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B
14012B04 A communication fault between the
BPC (BPA-B) and BPD 3B has been 14012B0A Communication error btween BPC B
detected. and BPR 6B.
FRU List: FRU List:
BPD-3B BPR-6B
BPC-B BPC-B
BPE-BOARD-B BPE-BOARD-B
14012B05 Communication error btween BPC B 14012B0B Communication error btween BPC B
and BPR 1B. and BPH B.
FRU List: FRU List:
BPR-1B BPH-B
BPC-B BPC-B
BPE-BOARD-B BPE-BOARD-B
14012B06 Communication error btween BPC B 14012B10 BPA-A has reported an over-current on
and BPR 2B. the 350VDC bulk.
FRU List: FRU List:
BPR-2B BPR-1A
BPC-B BPD-1A
BPE-BOARD-B BPC-A
BPC-B BPE-BOARD-A
BPE-BOARD-B
14012B11 BPR-1B has reported an over-current on
the 350VDC bulk.
14012B08 Communication error btween BPC B
and BPR 4B. FRU List:
BPR-1B
FRU List:
BPR-4B BPD-1B
BPC-B BPC-B
BPD-2B BPE-BOARD-B
BPR-2B
14012B15 BPR-5B has reported an over-current on
the 350VDC bulk.
BPR-3B
FRU List:
BPE-BOARD-B BPR-5B
BPD-1B
14012B12 BPR-2B has reported an over-current on
the 350VDC bulk.
BPC-B
FRU List:
BPR-2B BPD-2B
BPD-1B BPR-4B
BPC-B BPR-6B
BPD-2B BPE-BOARD-B
BPR-1B
14012B16 BPR-6B has reported an over-current on
the 350VDC bulk.
BPR-3B
FRU List:
BPE-BOARD-B BPR-6B
BPD-1B
14012B13 BPR-3B has reported an over-current on
the 350VDC bulk.
BPC-B
FRU List:
BPR-3B BPD-2B
BPD-1B BPR-4B
BPC-B BPR-5B
BPD-2B BPE-BOARD-B
BPR-1B
14012B20 A BPA has reported No airflow in cage.
Make sure that there are no blocked or
BPR-2B dirty air inlet or filters. Verify that all
unused logic positions are filled with
BPE-BOARD-B filler books and that the BPF on the
A-side has a cover over it / BPF on
14012B14 BPR-4A has reported an over-current on B-side does not.
the 350VDC bulk.
FRU List: 14012B21 BPR-1B located in BPA-B has reported
BPR-4B an Over Temperature. Make sure that
the Air inlets are not blocked / filler
BPD-1B books installed in empty locations and
no heat source is located near the BPR
ASM.
BPC-B
FRU List:
BPD-2B BPR-1B
BPR-5B
BPR-6B
36
14012B22 • 14012B35
BPC-B
14012B22 BPR-2B located in BPA-B has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler BPE-BOARD-B
books installed in empty locations and
no heat source is located near the BPR 14012B32 BPA-B side detects that IBF-2B has
ASM. dropped below a usable level. The
FRU List: system may power off soon. The IBF
BPR-2B will be charged after power is restored.
(IBF is connected to BPA-B BPR-2B)
14012B31 BPA-B side detects that IBF-1B has 14012B35 BPA-B side detects that IBF-5B has
dropped below a usable level. The dropped below a usable level. The
system may power off soon. The IBF system may power off soon. The IBF
will be charged after power is restored. will be charged after power is restored.
(IBF is connected to BPA-B BPR-1B) (IBF is connected to BPA-B BPR-5B)
BPR-1B BPR-5B
BPC-B
14012B46 BPA-B side detects that IBF-5B has been
charged to normal capcity. The IBF is
BPE-BOARD-B available to again to provide power.
(IBF is connected to BPA-B BPR-5B)
14012B36 BPA-B side detects that IBF-6B has FRU List:
dropped below a usable level. The IBF-6B
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-B BPR-6B) 14012B51 BPC-B side detects that IBF-1B is
disconnected. (IBF is connected to
FRU List: BPA-B BPR-1B)
IBF-6B
FRU List:
BPR-6B BPR-1B
BPC-B IBF-1B
BPE-BOARD-B CBL-IBF1B
BPC-B
14012B41 BPA-B side detects that IBF-1B has been
charged to normal capcity. The IBF is
BPE-BOARD-B
available to again to provide power.
(IBF is connected to BPA-B BPR-1B)
14012B52 BPC-B side detects that IBF-2B is
FRU List:
disconnected. (IBF is connected to
IBF-1B
BPA-B BPR-2B)
FRU List:
14012B42 BPA-B side detects that IBF-2B has been
BPR-2B
charged to normal capcity. The IBF is
available to again to provide power.
IBF-2B
(IBF is connected to BPA-B BPR-2B)
FRU List: CBL-IBF2B
IBF-2B
BPC-B
14012B43 BPA-B side detects that IBF-3B has been
charged to normal capcity. The IBF is BPE-BOARD-B
available to again to provide power.
(IBF is connected to BPA-B BPR-3B) 14012B53 BPC-B side detects that IBF-3B is
FRU List: disconnected. (IBF is connected to
IBF-3B BPA-B BPR-3B)
FRU List:
14012B44 BPA-B side detects that IBF-4B has been BPR-3B
charged to normal capcity. The IBF is
available to again to provide power. IBF-3B
(IBF is connected to BPA-B BPR-4B)
CBL-IBF3B
FRU List:
IBF-4B
BPC-B
38
14012B55 • 140131AC
IBF-4B
14013006 BPC A side detects cabling order to a
DCA different than to the other DCAs.
CBL-IBF4B (This BPA sides view). Check and
correct cable plugging.
BPC-B
IBF-6B
1401318A A communication fault between BPC B
CBL-IBF6B and the load on port J08 (A) has been
detected.
BPC-B FRU List:
BPCB-PORT-08-A
BPE-BOARD-B
1401319A A communication fault between BPC B
14012B85 The A-side BPC has detected that the and the load on port J09 (A) has been
cross feed from the B-side has failed. detected.
FRU List:
14012C51 DCA number one is defective. BPCB-PORT-09-A
FRU List:
IH_DCA-01 140131AB A communication fault between BPC B
and the load on port J10 (B) has been
detected.
14013000 BPC A side has detected unmatched
FRUs in the same CageID. Check P/Ns FRU List:
and codelevel of the Power FRUs in the BPCB-PORT-10-B
cage.
140131AC A communication fault between BPC B
14013005 BPC A side has detected miscabling to and the load on port J10 (C) has been
DCA port. Correct cabling error. detected.
FRU List:
BPCB-PORT-10-C
140131BB A communication fault between BPC B 1401327A A communication fault between the
and the load on port J11 (B) has been BPD 1B and the load on port J07 (A) has
detected. been detected.
FRU List: FRU List:
BPCB-PORT-11-B BPD1B-PORT-07-A
140131BC A communication fault between BPC B 1401327B A communication fault between the
and the load on port J11 (C) has been BPD 1B and the load on port J07 (B) has
detected. been detected.
FRU List: FRU List:
BPCB-PORT-11-C BPD1B-PORT-07-B
1401321A A communication fault between the 1401327C A communication fault between the
BPD 1B and the load on port J01 has BPD 1B and the load on port J07 (C) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-01-A BPD1B-PORT-07-C
1401322A A communication fault between the 1401328A A communication fault between the
BPD 1B and the load on port J02 has BPD 1B and the load on port J08 (A) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-02-A BPD1B-PORT-08-A
1401323A A communication fault between the 1401328B A communication fault between the
BPD 1B and the load on port J03 has BPD 1B and the load on port J08 (B) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-03-A BPD1B-PORT-08-B
1401324A A communication fault between the 1401328C A communication fault between the
BPD 1B and the load on port J04 has BPD 1B and the load on port J08 (C) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-04-A BPD1B-PORT-08-C
1401325A A communication fault between the 1401329A A communication fault between the
BPD 1B and the load on port J05 (A) has BPD 1B and the load on port J09 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-05-A BPD1B-PORT-09-A
1401326A A communication fault between the 1401329B A communication fault between the
BPD 1B and the load on port J06 (A) has BPD 1B and the load on port J09 (B) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-06-A BPD1B-PORT-09-B
40
1401329C • 1401338C
1401329C A communication fault between the 1401335A A communication fault between the
BPD 1B and the load on port J09 (C) has BPD 2B and the load on port J05 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-09-C BPD2B-PORT-05-A
140132AA A communication fault between the 1401336A A communication fault between the
BPD 1B and the load on port J10 (A) has BPD 2B and the load on port J06 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-10-A BPD2B-PORT-06-A
140132AB A communication fault between the 1401337A A communication fault between the
BPD 1B and the load on port J10 (B) has BPD 2B and the load on port J07 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-10-B BPD2B-PORT-07-A
140132AC A communication fault between the 1401337B A communication fault between the
BPD 1B and the load on port J10 (C) has BPD 2B and the load on port J07 (B) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-10-C BPD2B-PORT-07-B
1401331A A communication fault between the 1401337C A communication fault between the
BPD 2B and the load on port J01 (A) has BPD 2B and the load on port J07 (C) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-01-A BPD2B-PORT-07-C
1401332A A communication fault between the 1401338A A communication fault between the
BPD 2B and the load on port J02 (A) has BPD 2B and the load on port J08 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-02-A BPD2B-PORT-08-A
1401333A A communication fault between the 1401338B A communication fault between the
BPD 2B and the load on port J03 (A) has BPD 2B and the load on port J08 (B) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-03-A BPD2B-PORT-08-B
1401334a A communication fault between the 1401338C A communication fault between the
BPD 2B and the load on port J04 (A) has BPD 2B and the load on port J08 (C) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-04-A BPD2B-PORT-08-C
1401339B A communication fault between the 1401344A A communication fault between the
BPD 2B and the load on port J09 (B) has BPD 3B and the load on port J04 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-09-B BPD3B-PORT-04-A
42
140151BB • 1401529B
140151BB An over current has been detected on 1401527A An over current has been detected on
350V between BPC A and the load on 350V between BPD 1A and the load on
its port J11 (B). its port J07 (A).
FRU List: FRU List:
BPCA-PORT-11-B BPD1A-PORT-07-A
140151BC An over current has been detected on 1401527B An over current has been detected on
350V between BPC A and the load on 350V between BPD 1A and the load on
its port J11 (C). its port J07 (B).
FRU List: FRU List:
BPCA-PORT-11-C BPD1A-PORT-07-B
1401521A An over current has been detected on 1401527C An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J01 (A). its port J07 (C).
FRU List: FRU List:
BPD1A-PORT-01-A BPD1A-PORT-07-C
1401522A An over current has been detected on 1401528A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J02 (A). its port J08 (A).
FRU List: FRU List:
BPD1A-PORT-02-A BPD1A-PORT-08-A
1401523A An over current has been detected on 1401528B An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J03 (A). its port J08 (B).
FRU List: FRU List:
BPD1A-PORT-03-A BPD1A-PORT-08-B
1401524A An over current has been detected on 1401528C An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J04 (A). its port J08 (C).
FRU List: FRU List:
BPD1A-PORT-04-A BPD1A-PORT-08-C
1401525A An over current has been detected on 1401529A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J05 (A). its port J09 (A).
FRU List: FRU List:
BPD1A-PORT-05-A BPD1A-PORT-09-A
1401526A An over current has been detected on 1401529B An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J06 (A). its port J09 (B).
FRU List: FRU List:
BPD1A-PORT-06-A BPD1A-PORT-09-B
1401529C An over current has been detected on 1401535A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 2A and the load on
its port J09 (C). its port J05 (A).
FRU List: FRU List:
BPD1A-PORT-09-C BPD2A-PORT-05-A
140152AA An over current has been detected on 1401536A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 2A and the load on
its port J10 (A). its port J06 (A).
FRU List: FRU List:
BPD1A-PORT-10-A BPD2A-PORT-06-A
140152AB An over current has been detected on 1401537A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 2A and the load on
its port J10 (B). its port J07 (A).
FRU List: FRU List:
BPD1A-PORT-10-B BPD2A-PORT-07-A
140152AC An over current has been detected on 1401537B An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 2A and the load on
its port J10 (C). its port J07 (B).
FRU List: FRU List:
BPD1A-PORT-10-C BPD2A-PORT-07-B
1401531A An over current has been detected on 1401537C An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J01 (A). its port J07 (C).
FRU List: FRU List:
BPD2A-PORT-01-A BPD2A-PORT-07-C
1401532A An over current has been detected on 1401538A An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J02 (A). its port J08 (A).
FRU List: FRU List:
BPD2A-PORT-02-A BPD2A-PORT-08-A
1401533A An over current has been detected on 1401538B An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J03 (A). its port J08 (B).
FRU List: FRU List:
BPD2A-PORT-03-A BPD2A-PORT-08-B
1401534A An over current has been detected on 1401538C An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J04 (A). its port J08 (C).
FRU List: FRU List:
BPD2A-PORT-04-A BPD2A-PORT-08-C
44
1401539A • 140161BC
1401539A An over current has been detected on 1401543A An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 3A and the load on
its port J09 (A). its port J03 (A).
FRU List: FRU List:
BPD2A-PORT-09-A BPD3A-PORT-03-A
1401539B An over current has been detected on 1401544A An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J09 (B). its port J04 (A).
FRU List: FRU List:
BPD2A-PORT-09-B BPD3A-PORT-04-A
1401539C An over current has been detected on 1401618A An over current has been detected on
350V between BPD 2A and the load on 350V between BPC B and the load on its
its port J09 (C). port J08 (A).
FRU List: FRU List:
BPD2A-PORT-09-C BPCB-PORT-08-A
140153AA An over current has been detected on 1401619A An over current has been detected on
350V between BPD 2A and the load on 350V between BPC B and the load on its
its port J10 (A). port J09 (A).
FRU List: FRU List:
BPD2A-PORT-10-A BPCB-PORT-09-A
140153AB An over current has been detected on 140161AB An over current has been detected on
350V between BPD 2A and the load on 350V between BPC B and the load on its
its port J10 (B). port J10 (B).
FRU List: FRU List:
BPD2A-PORT-10-B BPCB-PORT-10-B
140153AC An over current has been detected on 140161AC An over current has been detected on
350V between BPD 2A and the load on 350V between BPC B and the load on its
its port J10 (C). port J10 (C).
FRU List: FRU List:
BPD2A-PORT-10-C BPCB-PORT-10-B
1401541A An over current has been detected on 140161BB An over current has been detected on
350V between BPD 3A and the load on 350V between BPC B and the load on its
its port J01 (A). port J11 (B).
FRU List: FRU List:
BPD3A-PORT-01-A BPCB-PORT-11-B
1401542A An over current has been detected on 140161BC An over current has been detected on
350V between BPD 3A and the load on 350V between BPC B and the load on its
its port J02 (A). port J11 (C).
FRU List: FRU List:
BPD3A-PORT-02-A BPCB-PORT-11-C
1401621A An over current has been detected on 1401627C An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J01 (A). its port J07 (C).
FRU List: FRU List:
BPD1B-PORT-01-A BPD1B-PORT-07-C
1401622A An over current has been detected on 1401628A An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J02 (A). its port J08 (A).
FRU List: FRU List:
BPD1B-PORT-02-A BPD1B-PORT-08-A
1401623A An over current has been detected on 1401628B An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J03 (A). its port J08 (B).
FRU List: FRU List:
BPD1B-PORT-03-A BPD1B-PORT-08-B
1401624A An over current has been detected on 1401628C An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J04 (A). its port J08 (C).
FRU List: FRU List:
BPD1B-PORT-04-A BPD1B-PORT-08-C
1401625A An over current has been detected on 1401629A An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J05 (A). its port J09 (A).
FRU List: FRU List:
BPD1B-PORT-05-A BPD1B-PORT-09-A
1401626A An over current has been detected on 1401629B An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J06 (A). its port J09 (B).
FRU List: FRU List:
BPD1B-PORT-06-A BPD1B-PORT-09-B
1401627A An over current has been detected on 1401629C An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J07 (A). its port J09 (C).
FRU List: FRU List:
BPD1B-PORT-07-A BPD1B-PORT-09-C
1401627B An over current has been detected on 140162AA An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J07 (B). its port J10 (A).
FRU List: FRU List:
BPD1B-PORT-07-B BPD1B-PORT-10-A
46
140162AB • 1401639B
140162AB An over current has been detected on 1401637A An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 2B and the load on
its port J10 (B). its port J07 (A).
FRU List: FRU List:
BPD1B-PORT-10-B BPD2B-PORT-07-A
140162AC An over current has been detected on 1401637B An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 2B and the load on
its port J10 (C). its port J07 (B).
FRU List: FRU List:
BPD1B-PORT-10-C BPD2B-PORT-07-B
1401631A An over current has been detected on 1401637C An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J01 (A). its port J07 (C).
FRU List: FRU List:
BPD2B-PORT-01-A BPD2B-PORT-07-C
1401632A An over current has been detected on 1401638A An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J02 (A). its port J08 (A).
FRU List: FRU List:
BPD2B-PORT-02-A BPD2B-PORT-08-A
1401633A An over current has been detected on 1401638B An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J03 (A). its port J07 (B).
FRU List: FRU List:
BPD2B-PORT-03-A BPD2B-PORT-08-B
1401634A An over current has been detected on 1401638C An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J04 (A). its port J07 (C).
FRU List: FRU List:
BPD2B-PORT-04-A BPD2B-PORT-08-C
1401635A An over current has been detected on 1401639A An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J05 (A). its port J09 (A).
FRU List: FRU List:
BPD2B-PORT-05-A BPD2B-PORT-09-A
1401636A An over current has been detected on 1401639B An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J06 (A). its port J09 (B).
FRU List: FRU List:
BPD2B-PORT-06-A BPD2B-PORT-09-B
1401639C An over current has been detected on 14017091 The BPC in BPA-A is defective.
350V between BPD 2B and the load on
FRU List:
its port J07 (C).
BPC-A
FRU List:
BPD2B-PORT-09-C
14017092 BPD-1 is defective in BPA-A.
FRU List:
140163AA An over current has been detected on
BPD-1A
350V between BPD 2B and the load on
its port J10 (A).
BPC-A
FRU List:
BPD2B-PORT-10-A
14017093 BPD-2 is defective in BPA-A.
1401643A An over current has been detected on 14017096 BPA-A BPR-2 is defective.
350V between BPD 3B and the load on FRU List:
its port J03 (A). BPR-2A
FRU List:
BPD3B-PORT-03-A BPC-A
BPD-1A
1401644A An over current has been detected on
350V between BPD 3B and the load on BPD-2A
its port J04 (A).
FRU List: IBF-2A
BPD3B-PORT-04-A
BPE-BOARD-A
48
14017097 • 140170A4
BPC-A BPC-A
BPD-1A
140170A1 BPC-A side detects that IBF-1A is
defective. (IBF is connected to BPA-A
BPD-2A BPR-1A)
BPC-A BPE-BOARD-A
BPC-A BPE-BOARD-A
BPC-A BPE-BOARD-A
BPR-4A
14017194 BPD-3 is defective in BPA-B.
CBL-IBF4A FRU List:
BPD-3B
BPC-A
BPC-B
BPE-BOARD-A
14017195 BPA-A BPR-1 is defective.
140170A5 BPC-A side detects that IBF-5A is FRU List:
defective. (IBF is connected to BPA-A BPR-1B
BPR-5A)
FRU List: BPC-B
IBF-5A
BPD-1B
BPR-5A
BPD-2B
CBL-IBF5A
IBF-1B
BPC-A
BPE-BOARD-B
BPE-BOARD-A
14017196 BPA-B BPR-2 is defective.
140170A6 BPC-A side detects that IBF-6A is
FRU List:
defective. (IBF is connected to BPA-A
BPR-2B
BPR-6A)
FRU List: BPC-B
IBF-6A
BPD-1B
BPR-6A
BPD-2B
CBL-IBF6A
IBF-2B
BPC-A
BPE-BOARD-B
BPE-BOARD-A
14017197 BPA-B BPR-3 is defective.
14017191 The BPC in BPA-B is defective.
FRU List:
FRU List: BPR-3B
BPC-B
BPC-B
14017192 BPD-1 is defective in BPA-B.
BPD-1B
FRU List:
BPD-1B BPD-2B
BPC-B IBF-3B
FRU List:
BPD-2B 14017198 BPA-B BPR-4 is defective.
FRU List:
BPC-B BPR-4B
BPC-B
50
14017199 • 140171A5
BPD-1B
140171A2 BPC-B side detects that IBF-2B is
defective. (IBF is connected to BPA-B
BPD-2B BPR-2B)
BPC-B BPE-BOARD-B
BPC-B BPE-BOARD-B
BPC-B BPE-BOARD-B
140171A1 BPC-B side detects that IBF-1B is 140171A5 BPC-B side detects that IBF-5B is
defective. (IBF is connected to BPA-B defective. (IBF is connected to BPA-B
BPR-1B) BPR-5B)
BPR-1B BPR-5B
CBL-IBF1B CBL-IBF5B
BPC-B BPC-B
BPE-BOARD-B BPE-BOARD-B
140171A6 BPC-B side detects that IBF-6B is 14018134 This contains an ACDL log -
defective. (IBF is connected to BPA-B Informational SRC.
BPR-6B)
FRU List: 140181C3 B-side BPC detects that the room UEPO
IBF-6B is in bypass. Verify the room UEPO
loop is enabled.
BPR-6B
FRU List:
EPO-SWITCH
CBL-IBF6B
BPC-B
BPC-B
CBL-BPCB-EPO
BPE-BOARD-B
BPC-A
CBL-BPCA-EPO
52
17503002 • 1750FFFA
FCDEV FCIOA
FCIOA OPT_CLN
FCINTF
175034FF Format in progress
OPT_CLN Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be useable.
17503010 Disk device returned wrong response to
No action is required. This reference code is logged for
IOP
information only.
FRU List:
FCDEV
1750FFF3 Disk media format bad
FCIOA FRU List:
FCDEV
OPT_CLN
1750FFF4 Disk device problem
17503020 Storage subsystem configuration error FRU List:
Servicer Response: FCDEV
If an MES is being installed, verify the configuration.
FRU List: 1750FFF5 Disk sector read error
FCDEV FRU List:
FCDEV
FCIOA
FCIOA
17503109 IOP timed out a disk command
OPT_CLN FCINTF
FCDEV
1750FFFE Temporary Fibre Channel interface error
Servicer Response: FCIOA
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference OPT_CLN
code.
FRU List:
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
FRU List:
180A1511 A non-fatal error occurred on power
DISKPWR
supply 1
FRU List: DISKFAN
DISKPWR
FI01106
DISKFAN
DEVBPLN
FI01106
180A3002 Addressed device backplane failed to
DEVBPLN
respond to selection
FRU List:
180A1515 A fatal error occurred on power supply
DEVBPLN
1
FRU List: STORIOA
DISKPWR
FI01140
DISKFAN
FI01106
FI01106
180A3109 I/O adapter timed out a device
DEVBPLN
backplane command
FRU List:
180A1521 A non-fatal error occurred on power
DEVBPLN
supply 2
FRU List: STORIOA
DISKPWR
FI01140
DISKFAN
FI01106
FI01106
54
180A7614 • 180AFFF4
STORIOA
FI01140
FI01106
IOP
2058B990 I/O adapter hardware error detected
FRU List: MA_BRDG
IOA
FI00130
(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error)
codes
Model 185 and A50 reference (error) codes
Servicer Response:
20A80000 Insufficient information to boot.
Do thefollowing:
Servicer Response: 1. Verify that the bootp server is configured correctly
Verifythat the network addresses on the server and for this client.
gateway are correct.
2. Check the network connections, then retry the
operation.
20A80001 Client IP address is already in use by
another networkdevice.
20A80006 Boot image too large.
Servicer Response:
Servicer Response:
Verify that the network addresses on the server
Do the following:
andgateway are correct.
1. Verify that the bootp server is configured correctly
for this client.
20A80002 Cannot get gateway IP address.
2. Check the network connections, then retry the
Servicer Response: operation.
Verifythat the network addresses on the server and
gateway are correct.
20D0000F Self-test failed on device. The error or
location codeinformation may not be
20A80003 Cannot get server hardware address. available.
Servicer Response: Servicer Response:
Verifythat the network addresses on the server and Do the following:
gateway are correct. 1. If a location code is specified, replace the device at
that location.
20A80004 Bootp failed. 2. Replace the system backplane.
Servicer Response: FRU List:
Do the following: SYSBKP2
1. Verify that the bootp server is configured correctly
for this client. 20D00010 Selftest failed on device. Cannot locate
2. Check the network connections, then retry the package.
operation.
Servicer Response:
Dothe following:
20A80005 File transmission (TFTP) failed.
58
20D10006 • 20EE0011
20EE0012 Unable to execute the mem-dimm-vpd 20EE0021 The environment variable boot-device
method. containedmore than seven entries.
Servicer Response: Servicer Response:
Dothe following: Do the following:
1. Check for system firmware updates, and apply if 1. Verify that the boot list is correct.
available. 2. Check for system firmware updates, and apply if
2. If the problem persists, replace the system available.
backplane. 3. If the problem persists, replace the system
FRU List: backplane.
SYSBKP2 FRU List:
SYSBKP2
20EE0015 Failed to read VPD boot path field
value. 20EE0022 The environment variable boot-device
Servicer Response: containedan entry that exceeded 255
Dothe following: characters in length.
1. Verify that the boot list is correct. Servicer Response:
2. Check for system firmware updates, and apply if Do the following:
available. 1. Verify that the boot list is correct.
3. If the problem persists, replace the system 2. Check for system firmware updates, and apply if
backplane. available.
FRU List: 3. If the problem persists, replace the system
SYSBKP2 backplane.
FRU List:
20EE0016 Failed to update VPD with the new boot SYSBKP2
pathfield value.
Servicer Response: 20EE0100 Fcode resident on an I/O adapter is not
Do the following: supported onthis system. This error
code only affects boot-time operation,
1. Verify that the boot list is correct.
not the functionality of the adapter
2. Check for system firmware updates, and apply if under the operating system.
available.
Servicer Response:
3. If the problem persists, replace the system
Informational message.The Fcode driver of the adapter
backplane.
is not supported on this system. A compatible driver
FRU List: may be produced in the future, but does not guarantee
SYSBKP2 one. Additional information may be available from
your next level of support.
20EE0020 The environment variable boot-device
exceedsthe allowed character limit. 20EE0101 The baud rate specified for the com port
is invalid.
Servicer Response:
Do the following: Servicer Response:
1. Verify that the boot list is correct. Dothe following:
2. Check for system firmware updates, and apply if 1. Use the System Management Services (SMS) menus
available. to check the baud rate. Reset it to a valid value, if
necessary.
3. If the problem persists, replace the system
backplane. 2. Check for system firmware updates, and apply if
available.
FRU List: 3. Replace the system backplane.
SYSBKP2
FRU List:
SYSBKP2
60
20EE0102 • 21020010
20EE0102 An invalid number of data bits was 20EE0200 Installing an image to the permanent
specified for thecom port. side is not allowed.
Servicer Response: Servicer Response:
Do the following: Dothe following:
1. Use the SMS menus to check the data bit setting. 1. Boot from the temporary side.
Reset it to a valid value, if necessary. 2. Install the firmware.
2. Check for system firmware updates, and apply if
available. Note: If you are not able to boot from the temp side,
3. Replace the system backplane. perform the system firmware rejection function in the
operating system, then attempt to install the latest
FRU List: firmware.
SYSBKP2
21053002 Addressed device is not responding 21053010 Disk device returned wrong response to
IOP
FRU List:
FCPORT FRU List:
FCDEV
FCDEV
FCIOA
FCIOA
OPT_CLN
FCINTF
21053020 Storage subsystem configuration error
OPT_CLN
Servicer Response:
If an MES is being installed, verify the configuration.
62
21053029 • 21073010
FRU List:
2105FFF6 Disk device detected recoverable error
FCDEV
Servicer Response:
FCIOA A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
OPT_CLN code.
FRU List:
21053029 A device replacement has occurred FCDEV
Servicer Response:
No action required. This reference code is logged for 2105FFFA Disk device wrong response was
information only. recovered by the IOP
Servicer Response:
21053100 Fibre Channel interface error occurred A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
FRU List: code.
FCINTF
FRU List:
FCDEV FCDEV
FCIOA FCIOA
OPT_CLN OPT_CLN
21053109 IOP timed out a disk command 2105FFFE Temporary Fibre Channel interface error
OPT_CLN FCDEV
FCIOA
OPT_CLN
2107FFF4 Disk device problem
FRU List:
21073020 Storage subsystem configuration error
FCDEV
Servicer Response:
If an MES is being installed, verify the configuration.
2107FFF5 Disk sector read error
FRU List:
FRU List:
FCDEV
FCDEV
FCIOA
2107FFF6 Disk device detected recoverable error
OPT_CLN Servicer Response:
A disk unit service action is recommended only if the
21073029 A device replacement has occurred Service Action Log contains an entry for this reference
code.
Servicer Response:
No action required. This reference code is logged for FRU List:
information only. FCDEV
21073100 Fibre Channel interface error occurred 2107FFFA Disk device wrong response was
recovered by the IOP
FRU List:
FCINTF Servicer Response:
A disk unit service action is recommended only if the
FCDEV Service Action Log contains an entry for this reference
code.
FCIOA FRU List:
FCDEV
OPT_CLN
FCIOA
21073109 IOP timed out a disk command
OPT_CLN
FRU List:
FCDEV
2107FFFE Temporary Fibre Channel interface error
FCINTF Servicer Response:
A disk unit service action is recommended only if the
FCIOA Service Action Log contains an entry for this reference
code.
OPT_CLN
FRU List:
FCINTF
210734FF Format in progress
FCDEV
Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be useable. FCIOA
No action is required. This reference code is logged for
information only. OPT_CLN
64
22000001 • 25A80210
(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error)
codes
Model 185 and A50 reference (error) codes
1. Check for system firmware updates, and apply if
22000001 PCI Ethernet adapter failure
available.
Servicer Response: 2. Replace the system backplane.
Replace theadapter.
FRU List:
SYSBKP2
22001001 PCI Ethernet adapter failure
Servicer Response: 25A10001 Cache L2 SRAM failure
Replace theadapter.
Servicer Response:
1. Check for system firmware updates, and apply if
22001002 PCI Ethernet adapter failure
available.
Servicer Response: 2. Replace the system backplane.
Replace theadapter.
FRU List:
SYSBKP2
22003002 Gigabit Ethernet adapter failure
Servicer Response: 25A80000 Initialization failed, device test failed
v If the location code reported with the error specifies
Servicer Response:
the adapter in the PCI slot, replace that adapter.
Refer to the actions for error code 25A80xxx.
v If the location code specifies the integrated Ethernet,
replace the system backplane.
25A80100 NVRAM data validation check failed.
FRU List:
SYSBKP2 Servicer Response:
Do thefollowing:
1. Before replacing any system component, turn off
22003003 Gigabit Ethernet adapter failure
and then turn on the system unit. Then, retry the
Servicer Response: operation.
If thereis an adapter plugged into the PCI slot in the 2. If the problem persists, refer to the actions for error
system, remove it. Then power the system back up. code 25A80xxx.
v If this error code does not occur again, replace the
PCI adapter card that you removed.
25A80201 Unable to expand target partition:
v If this error code occurs again, replace the system saving configurationvariable
backplane.
Servicer Response:
FRU List: Refer to the actions for error code 25A80xxx.
SYSBKP2
22011001 PCI token ring adapter failure 25A80203 Unable to expand target partition:
Servicer Response: writing VPD data
Replacethe adapter. Servicer Response:
Refer to the actions for error code 25A80xxx.
25A00001 L2 cache controller failure. Do the
following: 25A80210 Setenv/$Setenv parameter error: name
Servicer Response: contains a nullcharacter
Servicer Response:
Refer to the actions for error code 25A80xxx. 2. Replace the DIMMs one at a time until the failing
DIMM is isolated.
25A80211 Setenv/$Setenv parameter error: name 3. Replace the system backplane.
contains a nullcharacter FRU List:
Servicer Response: SYSBKP2
Refer to the actions for error code 25A80xxx.
25C0xxyy DIMM failure.
25A80998 NVRAMRC script evaluation error: Servicer Response:
command line executionerror DIMM failure, where xx and yy indicate: xx
Servicer Response: Description------------------- 01 DIMM2 missing 10
Running of a command line within the nvram DIMM1 missing 12 DIMM1 not supported 14 DIMM1
configurationvariable nvramrc (script) resulted in a failed 21 DIMM2 not supported 22 DIMM1 and DIMM2
throw being run. unsupported 41 DIMM2 failed 88 DIMM1 and DIMM2
mismatch yy Description ------------------- 01
This script can be modified by the firmware SMS DIMM4 missing 10 DIMM3 missing 12 DIMM3 not
utilities, the operating system, a PCI adapter ROM code supported 14 DIMM3 failed 21 DIMM4 not supported
or utility, or an operator (by using the open firmware 22 DIMM3 and DIMM4 unsupported 41 DIMM4 failed 88
script editing command nvedit). Resolving the problem DIMM3 and DIMM4 mismatch Do the following:
may not be possible without a detailed analysis of the 1. Verify that the DIMMs in the system are supported.
NVRAM script, the current system configuration, and Replace all unsupported DIMMs, then reboot the
device tree contents. Contact your next level of support system.
for assistance. 2. Verify that the DIMMs are installed in pairs. If they
FRU List: are not, properly install the DIMMs. Reboot the
NEXTLVL system.
3. Ensure that the DIMMs are properly seated; reseat
if necessary. Reboot the system.
25A80999 NVRAMRC script evaluation error:
stack unbalanced oncompletion 4. If the problem persists, replace the system
backplane.
Servicer Response:
This is a firmware debug environment error. No FRU List:
useraction or FRU replacement exists for this error. If SYSBKP2
this error persists, call your next level of support.
FRU List: 25C10001 Memory DIMM failure
NEXTLVL Servicer Response:
1. Insure that the DIMMs are properly seated; reseat if
25A80xxx NVRAM problems necessary. Reboot the system.
Servicer Response: 2. Replace the DIMM specified by the location code,
Errors reported againstNVRAM can be caused by low then reboot the system.
battery voltage and (more rarely) power outages that 3. Replace the companion DIMM in the pair, then
occur during normal system usage. With the exception reboot the system.
of the 25A80000 error, these errors are warnings that 4. If the problem persists, replace the system
the NVRAM data had to be reestablished and do not backplane.
require any FRU replacement unless the error is
persistent. When one of these errors occurs, any system FRU List:
customization (for example, boot device list) SYSBKP2
information has been lost. If the error is persistent,
replace the system backplane. 25C10002 Memory DIMM is not supported
FRU List: Servicer Response:
SYSBKP2
1. Verify that the DIMMs in the system are supported.
Replace all unsupported DIMMs, then reboot the
25C00000 No DIMMs detected. system.
Servicer Response: 2. Verify that the DIMMs are installed in one or more
Do the following: pairs. If they are not, properly install the DIMMs,
then reboot the system.
1. Ensure that all DIMMs are properly seated. Reseat
them if necessary, and reboot the system.
66
25C10003 • 26893001
26890A17 A permanent I/O processor failure 26891310 I/O adapter resource not available.
occurred
Servicer Response:
FRU List: The INA processor error log is being filled faster than
2689 the errors are being reported to the system. Check other
errors reported to the system and correct them.
AJDG301
FRU List:
2689
AJDGP01
AJDGP01
26890A22 Adapter card storage error
FRU List: 26893000 An I/O adapter failure occurred.
AJDGP01
FRU List:
2689
AJDG301
AJDGP01
2689
AJDG301 AJDGP01
26893006 An I/O adapter failure occurred. 26896083 I/O adapter Licensed Internal Code
failed.
FRU List:
2689 FRU List:
AJDGP01
ANYBUS
2689
26893080 I/O adapter Licensed Internal Code
failed. 26896085 I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01 FRU List:
AJDGP01
26893081 I/O adapter error; logged only.
2689
2689
68
26896223 • 26896538
26896223 A permanent I/O processor failure 26896530 A Virtual SCSI error was detected
occurred
FRU List:
FRU List: NTVSCSI
2689
NTOPSYS
AJDGP01
26896531 A Virtual SCSI error was detected
26896225 A permanent I/O processor failure
FRU List:
occurred
NTVSCSI
FRU List:
AJDGP01 AS4NTDD
AJDG301 NTOPSYS
2689 AJDGP01
26896226 I/O processor card detected device error 26896532 A Virtual SCSI error was detected
FRU List: FRU List:
AJDG301 NTOPSYS
AS4NTDD AJDGP01
FRU List:
NTUSER 26896533 A Virtual SCSI error was detected
FRU List:
AJDGP01 NTUSER
2689 NTOPSYS
FRU List:
AJDGP01 26896534 A Virtual SCSI error was detected
FRU List:
2689 AS4NTDD
NTOPSYS
26896540 A Virtual SCSI error was detected
FRU List:
26896539 A Virtual SCSI error was detected
NTVSCSI
FRU List:
NTVSCSI AJDGP01
AS4NTDD AJDG301
NTOPSYS
26896541 A permanent I/O processor failure
occurred
AJDGP01
FRU List:
2689
2689653A A Virtual SCSI error was detected
FRU List: AJDGP01
NTOPSYS
26896542 Licensed Internal Code error detected.
AJDGP01
FRU List:
AS4NTDD AJDG301
AJDGP01
2689653B A Virtual SCSI error was detected
FRU List: 26896543 A Windows fatal error occurred
NTUSER
FRU List:
NTOPSYS NTOPSYS
AS4NTDD NTVSCSI
2689653C A Virtual SCSI error was detected 26896544 A Virtual SCSI error was detected
AJDGP01 NTOPSYS
NTDEVDR AJDGP01
2689653F A Virtual SCSI error was detected 268965B0 A HostLAN error was detected
FRU List: FRU List:
NTDEVDR NTLANDD
NTOPSYS NTOPSYS
AJDG301
70
268965B1 • 2689B4BC
268965B1 A HostLAN error was detected 2689B3B6 A permanent I/O processor failure
occurred
FRU List:
NTLANDD FRU List:
2689
NTOPSYS
2689B3B7 A permanent I/O processor failure
AJDG301 occurred
FRU List:
268965B2 A HostLAN error was detected 2689
FRU List:
NTDEVDR 2689B3B8 An I/O adapter failure occurred.
AJDGP01
2689B3B4 A permanent I/O processor failure
occurred
2689B4B9 An I/O adapter failure occurred.
FRU List:
2689 FRU List:
2689
2689
2689B4BF A Netfinity Server error was detected
FRU List:
2689B960 I/O processor Licensed Internal Code
NSCABLE
error
FRU List:
2689B904 A permanent I/O processor failure
AJDGP01
occurred
FRU List: 2689
AJDGP01
2689BE00 An I/O adapter failure occurred.
2689
FRU List:
AJDGP01
2689B935 Incompatible hardware detected.
FRU List: 2689
AJDGP01
FI00719
2724B920 I/O adapter Licensed Internal Code
failed.
2744B920 I/O adapter Licensed Internal Code
FRU List:
failed.
AJDGP01
FRU List:
FI00718 AJDGP01
FI00719 FI00718
FI00719
2724B921 I/O adapter hardware error detected
FRU List:
2744B921 I/O adapter hardware error detected
FI00719
FRU List:
FI00718 FI00719
AJDGP01 FI00718
MA_BRDG AJDGP01
MA_BRDG
2724B934 Incompatible hardware detected.
FRU List:
2744B934 Incompatible hardware detected.
FI00719
72
2742B940 • 2760B951
2742B940 I/O adapter hardware error detected 2793B941 One of the ports on the IOA has failed.
FRU List: FRU List:
FI00719 FI00719
AJDGP01 AJDGP01
MA_BRDG
2805B940 I/O adapter hardware error detected
FRU List:
2742B941 One of the ports on the IOA has failed.
FI00719
FRU List:
FI00719 AJDGP01
AJDGP01 MA_BRDG
2793B940 I/O adapter hardware error detected 2805B941 One of the ports on the IOA has failed.
FRU List: FRU List:
FI00719 FI00719
AJDGP01 AJDGP01
MA_BRDG
FI00719 FI00718
FI00719
2743B951 I/O adapter hardware error detected
FRU List:
2760B951 I/O adapter hardware error detected
FI00719
FRU List:
FI00718 FI00719
AJDGP01 FI00718
AJDGP01 MA_BRDG
FI00718
AJDGP01
74
2746B941 • 27483100
2746B941 One half of I/O adapter failed. 2746B942 One half of I/O adapter failed.
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
AJDGP01 AJDGP01
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
FI01107
27481310 I/O processor resource not available
Servicer Response: STORIOA
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them. 27483022 I/O processor detected a SCSI bus
configuration error
STORIOA
27483121 I/O Processor detected that the bus is
not operational
FI01140
Servicer Response:
DEVBPLN A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
27483101 I/O processor card detected interface
error FRU List:
SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
27483122 I/O Processor detected that the bus is
FRU List: not operational
FI01107
Servicer Response:
STORIOA A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
FI01140 the device.
FRU List:
DEVBPLN SVCDOCS
27483102 I/O processor card detected interface 27483123 I/O Processor detected that the bus is
error not operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13. A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
FRU List:
the device.
FI01107
FRU List:
STORIOA SVCDOCS
FI01140
27483140 I/O Processor detected that the bus is
now operational
DEVBPLN
Servicer Response:
This reference code and the 3120 reference code that
27483103 I/O processor card detected interface occurred before it require no service action, since SCSI
error bus 0 is now operational.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. 27483141 I/O Processor detected that the bus is
FRU List: now operational
FI01107 Servicer Response:
This reference code and the 3121 reference code that
STORIOA occurred before it require no service action, since SCSI
bus 1 is now operational.
FI01140
76
27483143 • 27488131
27483143 I/O Processor detected that the bus is 27483600 System log entry only, no service action
now operational required
Servicer Response:
This reference code and the 3123 reference code that 27483601 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 3 is now operational.
27488008 A permanent cache battery pack failure
27483150 I/O processor detected a SCSI bus occurred
configuration error
Servicer Response:
Servicer Response:
Internal and external SCSI cables are connected to SCSI Note: Under a certain configuration, this SRC may not
bus 0 at the same time. Correct the SCSI bus 0 represent an error that requires a service action.
configuration. Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
FRU List:
IOA Cache may have been disabled to allow
SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
27483151 I/O processor detected a SCSI bus each time the IOA is IPLed and it can be ignored.
configuration error
FRU List:
Servicer Response: CACHBAT
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1 STORIOA
configuration.
FRU List: 27488009 Impending cache battery pack failure
SVCDOCS
FRU List:
CACHBAT
27483400 I/O processor card detected device error
FRU List: 27488012 Attached read cache devices exceed
FI02112 capacity supported by IOA. Reduce the
number of read caches on the IOA.
STORIOA
FRU List:
SVCDOCS
FI01106
27488132 IOA detected recoverable device bus 27488151 I/O processor Licensed Internal Code
error error
Servicer Response: FRU List:
An error occurred on SCSI bus 2. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
27488133 IOA detected recoverable device bus
error 27488155 A permanent I/O processor failure
occurred
Servicer Response:
An error occurred on SCSI bus 3. No action is required. FRU List:
This reference code is logged for information only. AJDGP01
STORIOA
78
27489001 • 27489025
27489001 I/O processor card detected device 27489015 Mode jumper missing
configuration error
Servicer Response:
Servicer Response: See Mode jumper is missing in Storage I/O card modes and
Perform IOPIP33. jumpers.
FRU List: FRU List:
SVCDOCS SVCDOCS
27489002 I/O processor card detected device error 27489020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
27489021 Array not functional due to present
FI01140 hardware configuration.
27489026 Array not functional due to present 27489040 Array protection temporarily suspended
hardware configuration.
Servicer Response:
Servicer Response: No action required. Protection will be automatically
Perform IOPIP22. restarted.
FRU List:
SVCDOCS 27489041 Background array parity check detected
and corrected errors. Call your next level
of support to report the problem.
27489027 Array not functional due to present
hardware configuration. FRU List:
AJDGP01
Servicer Response:
Perform IOPIP34.
27489050 Required cache data cannot be located
FRU List:
for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30.
27489028 Incorrect hardware configuration change
has been detected. FRU List:
SVCDOCS
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, 27489051 IOP cache data exists for a missing or
or stop an array on this IOP. failed device.
FRU List: Servicer Response:
SVCDOCS If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
27489029 Incorrect hardware configuration change
code. Otherwise, perform IOPIP27.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Contact your next level of support.
FRU List:
27489052 Cache data exists for device that has
SVCDOCS
been modified.
Servicer Response:
2748902F Array addendum Product Activity Log
Contact your next level of support.
entry
FRU List:
Servicer Response:
SVCDOCS
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that 27489053 IOP resources not available due to
occurred at the same time as this reference code as the previous problems.
starting point for this problem.
Servicer Response:
Take action on other IOP reference codes which have
27489030 Array no longer protected due to surfaced.
missing or failed disk unit. Perform
IOPIP21. If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
FRU List:
media. Look for Product Activity Log entries for other
SVCDOCS
IOP reference codes and take action on them.
FRU List:
27489031 Array protection temporarily suspended
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
restarted.
80
27489054 • 2748FF6D
27489054 IOP resources not available due to 27489090 Disk unit has been modified after the
previous problems. last known status.
Servicer Response: Servicer Response:
Power off the system and remove all new or Re-IPL the system. If any reference codes are surfaced,
replacement disk units. IPL the system to DST. If you go to the list of system reference codes and use the new
cannot perform a type A or B IPL, perform a type D reference code as the entry point to the problem. If you
IPL from removable media. cannot resolve the problem, contact your next level of
support.
Look for Product Activity Log entries for other IOP
FRU List:
reference codes and take action on them.
SVCDOCS
FRU List:
SVCDOCS
27489091 Incorrect hardware configuration change
has been detected.
27489071 Link from IOA to auxiliary cache IOA
Servicer Response:
went operational
Re-IPL the system. If any reference codes are surfaced,
Servicer Response: go to the list of system reference codes and use the new
No service action required. reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
27489072 Link from IOA to auxiliary cache IOA
went non-operational FRU List:
SVCDOCS
Servicer Response:
No service action required.
27489092 Disk unit requires initialization before
use.
27489073 Incompatible or non-operational
auxiliary cache IOA attached. Perform Servicer Response:
IOPIP40. Perform IOPIP26.
FRU List: FRU List:
SVCDOCS SVCDOCS
27489081 I/O processor card detected device error 27489093 Read cache device not in correct format
FRU List: Servicer Response:
FI01105 Contact your next level of support.
FRU List:
STORIOA SVCDOCS
27489082 I/O processor card detected device error 2748B934 Incompatible hardware detected.
Servicer Response: FRU List:
Perform IOPIP16. STORIOA
FRU List:
FI01105 2748FF3D I/O adapter detected a recoverable error
ANYBUS
STORIOA
27571310 I/O processor resource not available
Servicer Response:
27573023 I/O processor detected a SCSI bus
The I/O processor error log is being filled faster than
configuration error
the errors are being reported to the system. Check other
errors reported to the system and correct them. Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
27573006 System bus error
IOPIP17. Use the failing item (FI) codes to find failing
FRU List: devices.
IOP
FRU List:
USER
ANYBUS
FI01107
STORIOA
STORIOA
27573020 I/O processor detected a SCSI bus
configuration error
27573100 I/O processor card detected interface
Servicer Response: error
Error occurred on SCSI bus 0. To correct or isolate a
Servicer Response:
possible user error or configuration error, perform
Error occurred on SCSI bus 0. Perform IOPIP13.
IOPIP17. Use the failing item (FI) codes to find failing
devices. FRU List:
FI01107
FRU List:
USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
FI01107 FI01140
STORIOA BACKPLN
27573022 I/O processor detected a SCSI bus 27573102 I/O processor card detected interface
configuration error error
82
27573103 • 27573400
27573103 I/O processor card detected interface 27573140 I/O Processor detected that the bus is
error now operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
FRU List:
bus 0 is now operational.
FI01107
STORIOA
FI01106
27578131 IOA detected recoverable device bus
error
DEVTERM
Servicer Response:
FI01140 An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
27578009 Impending cache battery pack failure 27578145 A recoverable I/O processor error
occurred.
FRU List:
CACHBAT FRU List:
STORIOA
84
27578155 • 27579015
27578155 A permanent I/O processor failure 27579002 I/O processor card detected device error
occurred
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
STORIOA
STORIOA
27578156 A permanent I/O processor failure
occurred FI01140
FRU List:
AJDGP01 BACKPLN
STORIOA FI01106
27578157 I/O adapter card error 27579008 I/O card does not support functions
expected by devices
Servicer Response:
Display the Service Action Log entry for this SRC. If Servicer Response:
the Failing Item indicates I/O adapter, then replace the Perform IOPIP25.
I/O adapter. If the Failing Item indicates SVCDOCS, FRU List:
then do NOT replace the I/O adapter. This is a SVCDOCS
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
27579009 Call your next level of support for
1. If the I/O Processor is not operable and disk units
assistance
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP FRU List:
may then need to be Varied On. SVCDOCS
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary 27579010 Cache data associated with attached
On attached resources. devices cannot be found. Perform
FRU List: IOPIP31.
SVCDOCS FRU List:
SVCDOCS
27578200 I/O processor Licensed Internal Code
error 27579011 Cache data belongs to devices other
FRU List: than those attached
AJDGP01 Servicer Response:
Perform IOPIP32.
IOP
FRU List:
SVCDOCS
27579000 I/O processor card detected device error
FRU List: 27579014 Mode jumper overridden due to cache
FI01105 data in conflicting mode See
JOVERRIDE.
STORIOA
FRU List:
SVCDOCS
27579001 I/O processor card detected device
configuration error
27579015 Mode jumper missing
Servicer Response:
Perform IOPIP33. Servicer Response:
See See Mode jumper is missing in Storage I/O card modes
FRU List: and jumpers.
SVCDOCS
FRU List:
SVCDOCS
27579020 Array not functional due to present 27579027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS
27579021 Array not functional due to present 27579028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27579022 Array not functional due to present
hardware configuration.
27579029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
27579023 Array not functional due to present
hardware configuration.
2757902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
27579024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
Perform IOPIP22. 27579030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
27579025 Disk unit is not supported at its
physical location.
27579031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No action required. Protection will be automatically
FRU List: restarted.
SVCDOCS
86
27579041 • 27579090
FI01107
27579093 Read cache device not in correct format
Servicer Response: STORIOA
Contact your next level of support.
FRU List: 27633021 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
2757B934 Incompatible hardware detected. Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
2757FF3D I/O adapter detected recoverable error USER
FRU List:
STORIOA FI01107
ANYBRDG STORIOA
2757FF6D I/O processor detected a recoverable 27633022 I/O processor detected a SCSI bus
system bus error configuration error
88
27633023 • 27633123
27633023 I/O processor detected a SCSI bus 27633103 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a Error occurred on SCSI bus 3. Perform IOPIP13.
possible user error or configuration error, perform
FRU List:
IOPIP17. Use the failing item (FI) codes to find failing
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
27633120 I/O Processor detected that the bus is
27633100 I/O processor card detected interface not operational
error
Servicer Response:
Servicer Response: A device was added to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13. and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
27633121 I/O Processor detected that the bus is
FI01140
not operational
BACKPLN Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
27633101 I/O processor card detected interface the device.
error
FRU List:
Servicer Response: SVCDOCS
Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List: 27633122 I/O Processor detected that the bus is
FI01107 not operational
BACKPLN
FI01106
27633140 I/O Processor detected that the bus is
now operational
DEVTERM
Servicer Response:
This reference code and the 3120 reference code that FI01140
occurred before it require no service action, since SCSI
bus 0 is now operational.
27633401 Device backplane problem
Servicer Response:
This reference code and the 3121 reference code that 27633501 I/O processor Licensed Internal Code
occurred before it require no service action, since SCSI error
bus 1 is now operational. FRU List:
AJDGP01
27633142 I/O Processor detected that the bus is
now operational IOP
Servicer Response:
This reference code and the 3122 reference code that 27633600 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 2 is now operational.
27633601 System log entry only, no service action
27633143 I/O Processor detected that the bus is required
now operational
Servicer Response: 27638008 A permanent cache battery pack failure
This reference code and the 3123 reference code that occurred
occurred before it require no service action, since SCSI FRU List:
bus 3 is now operational. CACHBAT
90
27638131 • 27639001
27638131 IOA detected recoverable device bus 27638155 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An error occurred on SCSI bus 1. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
27638132 IOA detected recoverable device bus
error 27638156 A permanent I/O processor failure
occurred
Servicer Response:
An error occurred on SCSI bus 2. No action is required. FRU List:
This reference code is logged for information only. AJDGP01
ANYBRDG
27639001 I/O processor card detected device
configuration error
27638151 I/O processor Licensed Internal Code
error Servicer Response:
Perform IOPIP33.
FRU List:
AJDGP01 FRU List:
SVCDOCS
STORIOA
27639002 I/O processor card detected device error 27639020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
27639021 Array not functional due to present
FI01140 hardware configuration.
92
27639027 • 27639054
27639027 Array not functional due to present 27639041 Background array parity check detected
hardware configuration. and corrected errors. Call your next level
of support to report the problem.
Servicer Response:
Perform IOPIP34. FRU List:
AJDGP01
FRU List:
SVCDOCS
27639050 Required cache data cannot be located
for a disk unit.
27639028 Incorrect hardware configuration change
has been detected. Servicer Response:
Perform IOPIP30.
Servicer Response:
Reduce the number of arrays on IOP. Either move all FRU List:
devices in an array to another IOP that supports arrays, SVCDOCS
or stop an array on this IOP.
FRU List: 27639051 IOP cache data exists for a missing or
SVCDOCS failed device.
Servicer Response:
27639029 Incorrect hardware configuration change If all configured units are missing, a 9054 reference
has been detected. code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
Servicer Response:
code.
Contact your next level of support.
FRU List: Otherwise, perform IOPIP27.
SVCDOCS
FRU List:
SVCDOCS
2763902F Array addendum Product Activity Log
entry
27639052 Cache data exists for device that has
Servicer Response: been modified.
This entry contains additional array information for
Servicer Response:
90xx reference codes when the array contains more
Contact your next level of support.
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the FRU List:
starting point for this problem. SVCDOCS
27639030 Array no longer protected due to 27639053 IOP resources not available due to
missing or failed disk unit. Perform previous problems.
IOPIP21.
Servicer Response:
FRU List: Take action on other IOP reference codes which have
SVCDOCS surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
27639031 Array protection temporarily suspended
for other IOP reference codes and take action on them.
Servicer Response:
FRU List:
No action required. Protection will be automatically
SVCDOCS
restarted.
FRU List:
27639091 Incorrect hardware configuration change
SVCDOCS
has been detected.
Servicer Response:
27639071 Link from IOA to auxiliary cache IOA
Re-IPL the system. If any reference codes are surfaced,
went operational
go to the list of system reference codes and use the new
Servicer Response: reference code as the entry point to the problem. If you
No service action required. cannot resolve the problem, contact your next level of
support.
27639072 Link from IOA to auxiliary cache IOA FRU List:
went non-operational SVCDOCS
Servicer Response:
No service action required. 27639092 Disk unit requires initialization before
use.
27639073 Incompatible or non-operational Servicer Response:
auxiliary cache IOA attached. Perform Perform IOPIP26.
IOPIP40.
FRU List:
FRU List: SVCDOCS
SVCDOCS
27639093 Read cache device not in correct format
27639081 I/O processor card detected device error
Servicer Response:
FRU List: Contact your next level of support.
FI01105
FRU List:
SVCDOCS
STORIOA
FI01140 ANYBRDG
94
27783006 • 27783102
27783006 System bus error 27783023 I/O processor detected a SCSI bus
configuration error
FRU List:
IOP Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
ANYBUS possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
27783020 I/O processor detected a SCSI bus USER
configuration error
FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
STORIOA
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
devices. 27783100 I/O processor card detected interface
error
FRU List:
USER Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13.
FI01107
FRU List:
FI01107
STORIOA
STORIOA
27783021 I/O processor detected a SCSI bus
configuration error FI01140
Servicer Response:
BACKPLN
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing 27783101 I/O processor card detected interface
devices. error
FRU List: Servicer Response:
USER Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List:
FI01107
FI01107
STORIOA
STORIOA
STORIOA STORIOA
FI01140
BACKPLN
27783103 I/O processor card detected interface 27783140 I/O Processor detected that the bus is
error now operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
FRU List:
bus 0 is now operational.
FI01107
STORIOA
96
27783401 • 27788151
FI01106
27788131 IOA detected recoverable device bus
error
DEVTERM
Servicer Response:
FI01140 An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
27788009 Impending cache battery pack failure 27788145 A recoverable I/O processor error
occurred.
FRU List:
CACHBAT FRU List:
STORIOA
27788155 A permanent I/O processor failure 27789002 I/O processor card detected device error
occurred
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
STORIOA
STORIOA
27788156 A permanent I/O processor failure
occurred FI01140
FRU List:
AJDGP01 BACKPLN
STORIOA FI01106
27788157 I/O adapter card error 27789008 I/O card does not support functions
expected by devices
Servicer Response:
Display the Service Action Log entry for this SRC. If Servicer Response:
the Failing Item indicates I/O adapter, then replace the Perform IOPIP25.
I/O adapter. If the Failing Item indicates SVCDOCS, FRU List:
then do NOT replace the I/O adapter. This is a SVCDOCS
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
27789009 Call your next level of support for
1. If the I/O Processor is not operable and disk units
assistance
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP FRU List:
may then need to be Varied On. SVCDOCS
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary 27789010 Cache data associated with attached
On attached resources. devices cannot be found. Perform
FRU List: IOPIP31.
SVCDOCS FRU List:
SVCDOCS
27788200 I/O processor Licensed Internal Code
error 27789011 Cache data belongs to devices other
FRU List: than those attached
AJDGP01 Servicer Response:
Perform IOPIP32.
IOP
FRU List:
SVCDOCS
27789000 I/O processor card detected device error
FRU List: 27789014 Mode jumper overridden due to cache
FI01105 data in conflicting mode See
JOVERRIDE.
STORIOA
FRU List:
SVCDOCS
27789001 I/O processor card detected device
configuration error
27789015 Mode jumper missing
Servicer Response:
Perform IOPIP33. Servicer Response:
See See Mode jumper is missing in Storage I/O card modes
FRU List: and jumpers.
SVCDOCS
FRU List:
SVCDOCS
98
27789020 • 27789040
27789020 Array not functional due to present 27789027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS
27789021 Array not functional due to present 27789028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27789022 Array not functional due to present
hardware configuration.
27789029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
27789023 Array not functional due to present
hardware configuration.
2778902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
27789024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
Perform IOPIP22. 27789030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
27789025 Disk unit is not supported at its
physical location.
27789031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No action required. Protection will be automatically
FRU List: restarted.
SVCDOCS
100
27789091 • 27803022
FI01107
27789093 Read cache device not in correct format
Servicer Response: STORIOA
Contact your next level of support.
FRU List: 27803021 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
2778B934 Incompatible hardware detected. Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
2778FF3D I/O adapter detected recoverable error USER
FRU List:
STORIOA FI01107
ANYBRDG STORIOA
2778FF6D I/O processor detected a recoverable 27803022 I/O processor detected a SCSI bus
system bus error configuration error
27803023 I/O processor detected a SCSI bus 27803103 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a Error occurred on SCSI bus 3. Perform IOPIP13.
possible user error or configuration error, perform
FRU List:
IOPIP17. Use the failing item (FI) codes to find failing
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
27803120 I/O Processor detected that the bus is
27803100 I/O processor card detected interface not operational
error
Servicer Response:
Servicer Response: A device was added to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13. and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
27803121 I/O Processor detected that the bus is
FI01140
not operational
BACKPLN Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
27803101 I/O processor card detected interface the device.
error
FRU List:
Servicer Response: SVCDOCS
Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List: 27803122 I/O Processor detected that the bus is
FI01107 not operational
BACKPLN
102
27803140 • 27808130
FI01106
27803140 I/O Processor detected that the bus is
now operational
DEVTERM
Servicer Response:
This reference code and the 3120 reference code that FI01140
occurred before it require no service action, since SCSI
bus 0 is now operational.
27803401 Device backplane problem
Servicer Response:
This reference code and the 3121 reference code that 27803501 I/O processor Licensed Internal Code
occurred before it require no service action, since SCSI error
bus 1 is now operational. FRU List:
AJDGP01
27803142 I/O Processor detected that the bus is
now operational IOP
Servicer Response:
This reference code and the 3122 reference code that 27803600 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 2 is now operational.
27803601 System log entry only, no service action
27803143 I/O Processor detected that the bus is required
now operational
Servicer Response: 27808008 A permanent cache battery pack failure
This reference code and the 3123 reference code that occurred
occurred before it require no service action, since SCSI FRU List:
bus 3 is now operational. CACHBAT
27808131 IOA detected recoverable device bus 27808155 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An error occurred on SCSI bus 1. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
27808132 IOA detected recoverable device bus
error 27808156 A permanent I/O processor failure
occurred
Servicer Response:
An error occurred on SCSI bus 2. No action is required. FRU List:
This reference code is logged for information only. AJDGP01
ANYBRDG
27809001 I/O processor card detected device
configuration error
27808151 I/O processor Licensed Internal Code
error Servicer Response:
Perform IOPIP33.
FRU List:
AJDGP01 FRU List:
SVCDOCS
STORIOA
104
27809002 • 27809026
27809002 I/O processor card detected device error 27809020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
27809021 Array not functional due to present
FI01140 hardware configuration.
27809027 Array not functional due to present 27809041 Background array parity check detected
hardware configuration. and corrected errors. Call your next level
of support to report the problem.
Servicer Response:
Perform IOPIP34. FRU List:
AJDGP01
FRU List:
SVCDOCS
27809050 Required cache data cannot be located
for a disk unit.
27809028 Incorrect hardware configuration change
has been detected. Servicer Response:
Perform IOPIP30.
Servicer Response:
Reduce the number of arrays on IOP. Either move all FRU List:
devices in an array to another IOP that supports arrays, SVCDOCS
or stop an array on this IOP.
FRU List: 27809051 IOP cache data exists for a missing or
SVCDOCS failed device.
Servicer Response:
27809029 Incorrect hardware configuration change If all configured units are missing, a 9054 reference
has been detected. code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
Servicer Response:
code.
Contact your next level of support.
FRU List: Otherwise, perform IOPIP27.
SVCDOCS
FRU List:
SVCDOCS
2780902F Array addendum Product Activity Log
entry
27809052 Cache data exists for device that has
Servicer Response: been modified.
This entry contains additional array information for
Servicer Response:
90xx reference codes when the array contains more
Contact your next level of support.
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the FRU List:
starting point for this problem. SVCDOCS
27809030 Array no longer protected due to 27809053 IOP resources not available due to
missing or failed disk unit. Perform previous problems.
IOPIP21.
Servicer Response:
FRU List: Take action on other IOP reference codes which have
SVCDOCS surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
27809031 Array protection temporarily suspended
for other IOP reference codes and take action on them.
Servicer Response:
FRU List:
No action required. Protection will be automatically
SVCDOCS
restarted.
106
27809071 • 27821310
FRU List:
27809091 Incorrect hardware configuration change
SVCDOCS
has been detected.
Servicer Response:
27809071 Link from IOA to auxiliary cache IOA
Re-IPL the system. If any reference codes are surfaced,
went operational
go to the list of system reference codes and use the new
Servicer Response: reference code as the entry point to the problem. If you
No service action required. cannot resolve the problem, contact your next level of
support.
27809072 Link from IOA to auxiliary cache IOA FRU List:
went non-operational SVCDOCS
Servicer Response:
No service action required. 27809092 Disk unit requires initialization before
use.
27809073 Incompatible or non-operational Servicer Response:
auxiliary cache IOA attached. Perform Perform IOPIP26.
IOPIP40.
FRU List:
FRU List: SVCDOCS
SVCDOCS
27809093 Read cache device not in correct format
27809081 I/O processor card detected device error
Servicer Response:
FRU List: Contact your next level of support.
FI01105
FRU List:
SVCDOCS
STORIOA
FI01140 ANYBRDG
27823006 System bus error 27823023 I/O processor detected a SCSI bus
configuration error
FRU List:
IOP Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
ANYBUS possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
27823020 I/O processor detected a SCSI bus USER
configuration error
FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
STORIOA
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
devices. 27823100 I/O processor card detected interface
error
FRU List:
USER Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13.
FI01107
FRU List:
FI01107
STORIOA
STORIOA
27823021 I/O processor detected a SCSI bus
configuration error FI01140
Servicer Response:
BACKPLN
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing 27823101 I/O processor card detected interface
devices. error
FRU List: Servicer Response:
USER Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List:
FI01107
FI01107
STORIOA
STORIOA
STORIOA STORIOA
FI01140
BACKPLN
108
27823103 • 27823400
27823103 I/O processor card detected interface 27823140 I/O Processor detected that the bus is
error now operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
FRU List:
bus 0 is now operational.
FI01107
STORIOA
FI01106
27828131 IOA detected recoverable device bus
error
DEVTERM
Servicer Response:
FI01140 An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
27828009 Impending cache battery pack failure 27828145 A recoverable I/O processor error
occurred.
FRU List:
CACHBAT FRU List:
STORIOA
110
27828155 • 27829015
27828155 A permanent I/O processor failure 27829002 I/O processor card detected device error
occurred
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
STORIOA
STORIOA
27828156 A permanent I/O processor failure
occurred FI01140
FRU List:
AJDGP01 BACKPLN
STORIOA FI01106
27828157 I/O adapter card error 27829008 I/O card does not support functions
expected by devices
Servicer Response:
Display the Service Action Log entry for this SRC. If Servicer Response:
the Failing Item indicates I/O adapter, then replace the Perform IOPIP25.
I/O adapter. If the Failing Item indicates SVCDOCS, FRU List:
then do NOT replace the I/O adapter. This is a SVCDOCS
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
27829009 Call your next level of support for
1. If the I/O Processor is not operable and disk units
assistance
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP FRU List:
may then need to be Varied On. SVCDOCS
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary 27829010 Cache data associated with attached
On attached resources. devices cannot be found. Perform
FRU List: IOPIP31.
SVCDOCS FRU List:
SVCDOCS
27828200 I/O processor Licensed Internal Code
error 27829011 Cache data belongs to devices other
FRU List: than those attached
AJDGP01 Servicer Response:
Perform IOPIP32.
IOP
FRU List:
SVCDOCS
27829000 I/O processor card detected device error
FRU List: 27829014 Mode jumper overridden due to cache
FI01105 data in conflicting mode. See
JOVERRIDE.
STORIOA
FRU List:
SVCDOCS
27829001 I/O processor card detected device
configuration error
27829015 Mode jumper missing
Servicer Response:
Perform IOPIP33. Servicer Response:
See See Mode jumper is missing in Storage I/O card modes
FRU List: and jumpers.
SVCDOCS
FRU List:
SVCDOCS
27829020 Array not functional due to present 27829027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS
27829021 Array not functional due to present 27829028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27829022 Array not functional due to present
hardware configuration.
27829029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
27829023 Array not functional due to present
hardware configuration.
2782902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
27829024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
Perform IOPIP22. 27829030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
27829025 Disk unit is not supported at its
physical location.
27829031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No action required. Protection will be automatically
FRU List: restarted.
SVCDOCS
112
27829041 • 27829090
FRU List:
27829041 Background array parity check detected
SVCDOCS
and corrected errors. Call your next level
of support to report the problem.
27829071 Link from IOA to auxiliary cache IOA
FRU List:
went operational
AJDGP01
Servicer Response:
No service action required.
27829050 Required cache data cannot be located
for a disk unit.
27829072 Link from IOA to auxiliary cache IOA
Servicer Response:
went non-operational
Perform IOPIP30.
Servicer Response:
FRU List:
No service action required.
SVCDOCS
27829052 Cache data exists for device that has 27829082 I/O processor card detected device error
been modified.
Servicer Response:
Servicer Response: Perform IOPIP16.
Contact your next level of support.
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
27829053 IOP resources not available due to
previous problems. FI01140
FI01107
27829093 Read cache device not in correct format
Servicer Response: STORIOA
Contact your next level of support.
FRU List: 57033021 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
2782B934 Incompatible hardware detected. Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
2782FF3D I/O adapter detected recoverable error USER
FRU List:
STORIOA FI01107
ANYBRDG STORIOA
2782FF6D I/O processor detected a recoverable 57033022 I/O processor detected a SCSI bus
system bus error configuration error
114
57033023 • 57033123
57033023 I/O processor detected a SCSI bus 57033103 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a Error occurred on SCSI bus 3. Perform IOPIP13.
possible user error or configuration error, perform
FRU List:
IOPIP17. Use the failing item (FI) codes to find failing
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
57033120 I/O Processor detected that the bus is
57033100 I/O processor card detected interface not operational
error
Servicer Response:
Servicer Response: A device was added to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13. and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
57033121 I/O Processor detected that the bus is
FI01140
not operational
BACKPLN Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
57033101 I/O processor card detected interface the device.
error
FRU List:
Servicer Response: SVCDOCS
Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List: 57033122 I/O Processor detected that the bus is
FI01107 not operational
BACKPLN
FI01106
57033140 I/O Processor detected that the bus is
now operational
DEVTERM
Servicer Response:
This reference code and the 3120 reference code that FI01140
occurred before it require no service action, since SCSI
bus 0 is now operational.
57033401 Device backplane problem
Servicer Response:
This reference code and the 3121 reference code that 57033501 I/O processor Licensed Internal Code
occurred before it require no service action, since SCSI error
bus 1 is now operational. FRU List:
AJDGP01
57033142 I/O Processor detected that the bus is
now operational IOP
Servicer Response:
This reference code and the 3122 reference code that 57033600 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 2 is now operational.
57033601 System log entry only, no service action
57033143 I/O Processor detected that the bus is required
now operational
Servicer Response: 57038008 A permanent cache battery pack failure
This reference code and the 3123 reference code that occurred
occurred before it require no service action, since SCSI FRU List:
bus 3 is now operational. CACHBAT
116
57038131 • 57039001
57038131 IOA detected recoverable device bus 57038155 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An error occurred on SCSI bus 1. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
57038132 IOA detected recoverable device bus
error 57038156 A permanent I/O processor failure
occurred
Servicer Response:
An error occurred on SCSI bus 2. No action is required. FRU List:
This reference code is logged for information only. AJDGP01
ANYBRDG
57039001 I/O processor card detected device
configuration error
57038151 I/O processor Licensed Internal Code
error Servicer Response:
Perform IOPIP33.
FRU List:
AJDGP01 FRU List:
SVCDOCS
STORIOA
57039002 I/O processor card detected device error 57039020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
57039021 Array not functional due to present
FI01140 hardware configuration.
118
57039027 • 57039054
57039027 Array not functional due to present 57039041 Background array parity check detected
hardware configuration. and corrected errors. Call your next level
of support to report the problem.
Servicer Response:
Perform IOPIP34. FRU List:
AJDGP01
FRU List:
SVCDOCS
57039050 Required cache data cannot be located
for a disk unit.
57039028 Incorrect hardware configuration change
has been detected. Servicer Response:
Perform IOPIP30.
Servicer Response:
Reduce the number of arrays on IOP. Either move all FRU List:
devices in an array to another IOP that supports arrays, SVCDOCS
or stop an array on this IOP.
FRU List: 57039051 IOP cache data exists for a missing or
SVCDOCS failed device.
Servicer Response:
57039029 Incorrect hardware configuration change If all configured units are missing, a 9054 reference
has been detected. code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
Servicer Response:
code. Otherwise, perform IOPIP27.
Contact your next level of support.
FRU List:
FRU List:
SVCDOCS
SVCDOCS
120
57093020 • 57093103
STORIOA
57093020 I/O processor detected a SCSI bus
configuration error
57093100 I/O processor card detected interface
Servicer Response:
error
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform Servicer Response:
IOPIP17. Use the failing item (FI) codes to find failing Error occurred on SCSI bus 0. Perform IOPIP13.
devices.
FRU List:
FRU List: FI01107
USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
57093021 I/O processor detected a SCSI bus
configuration error 57093101 I/O processor card detected interface
Servicer Response: error
Error occurred on SCSI bus 1. To correct or isolate a Servicer Response:
possible user error or configuration error, perform Error occurred on SCSI bus 1. Perform IOPIP13.
IOPIP17. Use the failing item (FI) codes to find failing
devices. FRU List:
FI01107
FRU List:
USER STORIOA
FI01107 FI01140
STORIOA BACKPLN
57093022 I/O processor detected a SCSI bus 57093102 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a Error occurred on SCSI bus 2. Perform IOPIP13.
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing FRU List:
devices. FI01107
57093120 I/O Processor detected that the bus is 57093142 I/O Processor detected that the bus is
not operational now operational
Servicer Response: Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter This reference code and the 3122 reference code that
and caused the bus to become not operational. Remove occurred before it require no service action, since SCSI
the device. bus 2 is now operational.
FRU List:
SVCDOCS 57093143 I/O Processor detected that the bus is
now operational
57093121 I/O Processor detected that the bus is Servicer Response:
not operational This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
Servicer Response:
bus 3 is now operational.
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device. 57093150 I/O processor detected a SCSI bus
configuration error
FRU List:
SVCDOCS Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
57093122 I/O Processor detected that the bus is
configuration.
not operational
FRU List:
Servicer Response:
SVCDOCS
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device. 57093151 I/O processor detected a SCSI bus
configuration error
FRU List:
SVCDOCS Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
57093123 I/O Processor detected that the bus is
configuration.
not operational
FRU List:
Servicer Response:
SVCDOCS
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device. 57093400 I/O processor card detected device error
FRU List: FRU List:
SVCDOCS FI02112
STORIOA
57093140 I/O Processor detected that the bus is
now operational
FI01106
Servicer Response:
This reference code and the 3120 reference code that DEVTERM
occurred before it require no service action, since SCSI
bus 0 is now operational. FI01140
57093141 I/O Processor detected that the bus is 57093401 Device backplane problem
now operational
FRU List:
Servicer Response: DEVBPLN
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
122
57093501 • 57098155
57093501 I/O processor Licensed Internal Code 57098132 IOA detected recoverable device bus
error error
FRU List: Servicer Response:
AJDGP01 An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
IOP
57098133 IOA detected recoverable device bus
57093600 System log entry only, no service action error
required
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
57093601 System log entry only, no service action This reference code is logged for information only.
required
57098140 IOA detected recoverable device bus
57098008 A permanent cache battery pack failure error
occurred
Servicer Response:
FRU List: No action is required. This reference code is logged for
CACHBAT information only.
STORIOA STORIOA
FI01140
57098156 A permanent I/O processor failure
occurred
BACKPLN
FRU List:
AJDGP01 FI01106
STORIOA
57099008 I/O card does not support functions
expected by devices
57098157 I/O adapter card error
Servicer Response:
Servicer Response: Perform IOPIP25.
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the FRU List:
I/O adapter. If the Failing Item indicates SVCDOCS, SVCDOCS
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O 57099009 Call your next level of support for
processor that the I/O adapter is attached to: assistance
1. If the I/O Processor is not operable and disk units
FRU List:
are attached, use Hardware Service Manager to
SVCDOCS
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG 57099010 Cache data associated with attached
RESET(*YES) command to reset the IOP and Vary devices cannot be found. Perform
On attached resources. IOPIP31.
57098200 I/O processor Licensed Internal Code 57099011 Cache data belongs to devices other
error than those attached
57099000 I/O processor card detected device error 57099014 Mode jumper overridden due to cache
FRU List: data in conflicting mode. See
FI01105 JOVERRIDE.
FRU List:
STORIOA SVCDOCS
57099001 I/O processor card detected device 57099015 Mode jumper missing
configuration error
Servicer Response:
Servicer Response: See See Mode jumper is missing in Storage I/O card modes
Perform IOPIP33. and jumpers.
FRU List: FRU List:
SVCDOCS SVCDOCS
57099002 I/O processor card detected device error 57099020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
124
57099021 • 57099041
SVCDOCS
57099028 Incorrect hardware configuration change
has been detected.
57099021 Array not functional due to present
Servicer Response:
hardware configuration.
Reduce the number of arrays on IOP. Either move all
Servicer Response: devices in an array to another IOP that supports arrays,
Perform IOPIP20. or stop an array on this IOP.
FRU List: FRU List:
SVCDOCS SVCDOCS
57099022 Array not functional due to present 57099029 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP22. Contact your next level of support.
57099023 Array not functional due to present 5709902F Array addendum Product Activity Log
hardware configuration. entry
Servicer Response: Servicer Response:
Perform IOPIP22. This entry contains additional array information for
90xx reference codes when the array contains more
FRU List: than 10 array members. Use the 90xx entry that
SVCDOCS occurred at the same time as this reference code as the
starting point for this problem.
57099024 Array not functional due to present
hardware configuration. 57099030 Array no longer protected due to
Servicer Response: missing or failed disk unit. Perform
Perform IOPIP22. IOPIP21.
57099025 Disk unit is not supported at its 57099031 Array protection temporarily suspended
physical location. Servicer Response:
Servicer Response: No action required. Protection will be automatically
Perform IOPIP21. restarted.
FRU List:
SVCDOCS 57099040 Array protection temporarily suspended
Servicer Response:
57099026 Array not functional due to present No action required. Protection will be automatically
hardware configuration. restarted.
Servicer Response:
Perform IOPIP22. 57099041 Background array parity check detected
and corrected errors. Call your next level
FRU List: of support to report the problem.
SVCDOCS
FRU List:
AJDGP01
57099027 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34.
FRU List:
SVCDOCS
57099050 Required cache data cannot be located 57099072 Link from IOA to auxiliary cache IOA
for a disk unit. went non-operational
Servicer Response: Servicer Response:
Perform IOPIP30. No service action required.
FRU List:
SVCDOCS 57099073 Incompatible or non-operational
auxiliary cache IOA attached. Perform
IOPIP40.
57099051 IOP cache data exists for a missing or
failed device. FRU List:
SVCDOCS
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, 57099081 I/O processor card detected device error
perform the action indicated for the 9054 reference
FRU List:
code. Otherwise, perform IOPIP27.
FI01105
FRU List:
SVCDOCS STORIOA
57099052 Cache data exists for device that has 57099082 I/O processor card detected device error
been modified.
Servicer Response:
Servicer Response: Perform IOPIP16.
Contact your next level of support.
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
57099053 IOP resources not available due to
previous problems. FI01140
126
57099092 • 27491310
FRU List:
57099092 Disk unit requires initialization before
STORIOA
use.
Servicer Response:
5709FF3D I/O adapter detected recoverable error
Perform IOPIP26.
FRU List:
FRU List:
STORIOA
SVCDOCS
ANYBRDG
57099093 Read cache device not in correct format
Servicer Response: 5709FF6D I/O processor detected a recoverable
Contact your next level of support. system bus error
FRU List: FRU List:
SVCDOCS IOP
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
27490A17 A permanent I/O processor failure 27491306 I/O processor card or Licensed Internal
occurred Code error
FRU List: Servicer Response:
IOP A microprocessor exception occurred on the I/O
processor.
MA_BRDG
FRU List:
AJDGP01
AJDGP01
IOP
AJDG301
FI01104
27490A22 I/O processor detected a storage transfer
error BACKPLN
FRU List:
AJDGP01 27491307 I/O processor resource not available
FRU List:
AJDG301
AJDGP01
IOP
AJDG301
MA_BRDG
27491310 I/O processor resource not available
2749102E Out of alternate sectors for disk storage Servicer Response:
The I/O processorerror log is being filled faster than
FRU List: the errors are being reported to the system. Check other
FI01105 errors reported to the system and correct them.
AJDGP01
27491317 I/O processor card error
Servicer Response:
27493002 Addressed device failed to respond to
Display the Service ActionLog entry for this SRC. If the
selection
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace Servicer Response:
the IOP. This is a recoverable error. Perform the Perform IOPIP16.
following:
FRU List:
FI01105
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then STORIOA
need to be Varied On.
FI01140
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On FI01141
attached resources.
FI01106
FRU List:
SVCDOCS
27493006 System bus error
128
27493022 • 27493102
27493022 I/O processor detected a SCSI bus 27493087 I/O processor resource not available
configuration error
Servicer Response:
Servicer Response: The LicensedInternal Code could not allocate resources
Error occurred on SCSI bus 2. To correct or isolate a on the I/O processor card.
possible user error or configuration error, perform
FRU List:
IOPIP17. Use the failing item (FI) codes to find failing
AJDGP01
devices.
FRU List: AJDG301
USER
IOACNFG
FI01107
FI01104
STORIOA
27493100 I/O processor card detected interface
27493023 I/O processor detected a SCSI bus error
configuration error
Servicer Response:
Servicer Response: Erroroccurred on SCSI bus 0. Perform IOPIP13.
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform FRU List:
IOPIP17. Use the failing item (FI) codes to find failing FI01107
devices.
STORIOA
FRU List:
USER FI01140
FI01107 BACKPLN
STORIOA
27493101 I/O processor card detected interface
error
27493080 I/O processor Licensed Internal Code
error Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13.
FRU List:
AJDGP01 FRU List:
FI01107
FI01104 STORIOA
MA_BRDG FI01140
BACKPLN
27493103 I/O processor card detected interface 27493121 I/O Processor detected that the bus is
error not operational
Servicer Response: Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13. A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
FRU List:
the device.
FI01107
FRU List:
STORIOA SVCDOCS
27493110 I/O processor card detected interface 27493136 The removable media device is assigned
error elsewhere
Servicer Response: FRU List:
Perform IOPIP16. USER
FRU List:
FI01105
FI01105
130
27493142 • 27493501
FI01105
27493142 I/O Processor detected that the bus is
now operational
27493215 Disk sector read error
Servicer Response:
This reference code and the 3122 reference code that Servicer Response:
occurred before it require no service action, since SCSI Disk unit data may need tobe reloaded, but the disk
bus 2 is now operational. unit does not need to be replaced.
FRU List:
27493143 I/O Processor detected that the bus is FI01105
now operational
Servicer Response: 27493250 Disk unit requires initialization before
This reference code and the 3123 reference code that use.
occurred before it require no service action, since SCSI
bus 3 is now operational. Servicer Response:
Performa D-IPL and work on errors found in the log.
Servicer Response:
Internal and external SCSI cables are connected to SCSI 27493300 Storage unit detected a media problem
bus 0 at the same time. Correct the SCSI bus 0 Servicer Response:
configuration. Perform IOPIP01.
FRU List: FRU List:
SVCDOCS MEDIA
FRU List:
STORIOA
FI01105
FI01106
STORIOA
DEVTERM
IOP
FI01140
MEDIA
27493600 System log entry only, no service action 27496082 I/O processor Licensed Internal Code
required. error
FRU List:
27493601 System log entry only, no service action AJDGP01
required.
IOP
27496070 A permanent I/O processor failure
occurred 27496083 I/O processor Licensed Internal Code
error
FRU List:
IOP FRU List:
AJDGP01
27496071 I/O processor Licensed Internal Code
error IOP
FRU List:
AJDGP01 27496085 I/O processor Licensed Internal Code
error
FI01105 OPT_CLN
USER
27496201 IOA LID is not valid
132
27498002 • 27498140
27498002 A permanent cache adaptor card failure 27498011 A permanent cache adaptor card failure
occurred. occurred.
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or
Note: DO NOT replace both FRUs at the same time. incompatible.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
CACHE
FRU List:
STORIOA CACHE
STORIOA
27498004 Voltage drop detected on I/O processor 5
volt powersupply.
27498100 I/O processor Licensed Internal Code
FRU List:
error
FI01141
FRU List:
STORIOA AJDGP01
IOP
27498005 A recoverable IOP or cache adaptor card
error occurred.
27498130 IOA detected recoverable device bus
Servicer Response:
error
Note: DO NOT replace both FRUs at the same time. Servicer Response:
Exchange the FRUs one at a time in the order shown. An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
FRU List:
STORIOA
27498131 IOA detected recoverable device bus
CACHE error
Servicer Response:
27498007 A recoverable cache adaptor card error An erroroccurred on SCSI bus 1. No action is required.
occurred. This reference code is logged for information only.
Servicer Response:
27498132 IOA detected recoverable device bus
Note: DO NOT replace both FRUs at the same time. error
Exchange the FRUs one at a time in the order shown. Servicer Response:
FRU List: An erroroccurred on SCSI bus 2. No action is required.
CACHE This reference code is logged for information only.
STORIOA
STORIOA AJDGP01
27498155 A permanent I/O processor failure 27498301 Not valid condition in I/O Processor
occurred Licensed InternalCode
FRU List: Servicer Response:
AJDGP01 The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
FRU List:
FI01101
27498156 A permanent I/O processor failure
occurred AJDGP01
FRU List:
AJDGP01 IOP
134
27499001 • 27499025
FRU List:
27499001 I/O processor card detected device
CACHE
configuration error
Servicer Response:
27499013 The IOP and attached cache adaptor
Perform IOPIP33.
card are not compatible.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP19.
FRU List:
27499002 I/O processor card detected device error
SVCDOCS
Servicer Response:
Perform IOPIP16.
27499020 Array not functional due to present
FRU List: hardware configuration.
FI01105
Servicer Response:
Perform IOPIP20.
STORIOA
FRU List:
FI01140 SVCDOCS
27499011 Cache data belongs to devices other 27499024 Array not functional due to present
than those attached hardware configuration.
27499012 IOP requires a cache adaptor card but 27499025 Disk unit is not supported at its
cannot find it. physical location.
SVCDOCS
27499031 Array protection temporarily suspended
Servicer Response:
27499026 Array not functional due to present
No actionrequired. Protection will be automatically
hardware configuration.
restarted.
Servicer Response:
Perform IOPIP22.
27499040 Array protection temporarily suspended
FRU List:
Servicer Response:
SVCDOCS
No actionrequired. Protection will be automatically
restarted.
27499027 Array not functional due to present
hardware configuration.
27499041 Background array parity check detected
Servicer Response: and correctederrors. Call your next level
Perform IOPIP34. of support to report the problem.
27499028 Incorrect hardware configuration change 27499050 Required cache data cannot be located
has been detected. for a disk unit.
Servicer Response: Servicer Response:
Reduce the number of arrays on IOP. Either move all Perform IOPIP30.
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27499051 IOP cache data exists for a missing or
failed device.
27499029 Incorrect hardware configuration change
Servicer Response:
has been detected.
If all configured units are missing, a 9054 reference
Servicer Response: code may appear in the product activity log. If so,
Contact your next level of support. perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27.
FRU List:
SVCDOCS FRU List:
SVCDOCS
2749902F Array addendum Product Activity Log
entry 27499052 Cache data exists for device that has
been modified.
Servicer Response:
This entrycontains additional array information for Servicer Response:
90xx reference codes when the array contains more Perform IOPIP28.
than 10 members. Use the 90xx entry that occurred at
FRU List:
the same time as this reference code as the starting
SVCDOCS
point for this problem.
136
27499054 • 2749B3B8
27499054 IOP resources not available due to 27499092 Disk unit requires initialization before
previous problems. use.
Servicer Response: Servicer Response:
Power off the system and remove all new or Perform IOPIP26.
replacement disk units. IPL the system to DST. If you
FRU List:
cannot perform a type A or B IPL, perform a type D
SVCDOCS
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them. 2749B3B1 A permanent I/O processor failure
occurred
FRU List:
SVCDOCS FRU List:
IOP
27499081 I/O processor card detected device error
2749B3B2 A permanent I/O processor failure
FRU List:
occurred
FI01105
FRU List:
STORIOA IOP
27499082 I/O processor card detected device error 2749B3B3 A permanent I/O processor failure
occurred
Servicer Response:
Perform IOPIP16. FRU List:
IOP
FRU List:
FI01105
2749B3B4 A permanent I/O processor failure
STORIOA occurred
FRU List:
FI01140 IOP
BACKPLN
2749B3B5 A permanent I/O processor failure
FI01106 occurred
FRU List:
27499090 Disk unit has been modified after the IOP
last known status.
Servicer Response: 2749B3B6 A permanent I/O processor failure
Re-IPL the system. If any reference codes are surfaced, occurred
use the new reference code as the entry point to the FRU List:
problem. If you cannot resolve the problem, contact IOP
your next level of support.
FRU List: 2749B3B7 A permanent I/O processor failure
SVCDOCS occurred
FRU List:
27499091 Incorrect hardware configuration change IOP
has been detected.
Servicer Response: 2749B3B8 Multi-adapter bridge error detected.
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the FRU List:
problem. If you cannot resolve the problem, contact MA_BRDG
your next level of support.
IOP
FRU List:
SVCDOCS
2749B3B9 A permanent I/O processor failure 2749BE00 I/O processor detected a fault condition.
occurred
FRU List:
FRU List: AJDGP01
IOP
IOP
2749B3E0 I/O processor detected a fault condition.
FI01104
FRU List:
IOP MA_BRDG
MA_BRDG
2749FF3D I/O adapter detected a recoverable error
MA_BRDG
2749FF6D I/O processor detected a recoverable
system bus error.
2749B410 A permanent I/O processor failure
occurred FRU List:
IOP
FRU List:
STORIOA ANYBUS
2749B411 A permanent I/O processor failure 27670A17 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
STORIOA IOP
DEVTERM AJDG301
IOP
2749B935 Unknown hardware detected
FRU List: MA_BRDG
FI01101
2767102E Out of alternate sectors for disk storage
AJDGP01
FRU List:
IOP FI01105
MA_BRDG
138
27671306 • 27673006
27671306 I/O processor card or Licensed Internal 27672201 Removable media error during IPL
Code error
FRU List:
Servicer Response: USER
A microprocessor exception occurred on the I/O
processor. FI01105
FRU List:
AJDGP01 27672202 Removable media error during IPL
FRU List:
IOP
FI00022
FI01104
FI01105
BACKPLN
27673000 A permanent I/O processor failure
occurred
27671307 I/O processor resource not available
FRU List:
FRU List:
FI01101
AJDGP01
IOP
AJDG301
MA_BRDG
27671310 I/O processor resource not available
Servicer Response: 27673001 Not valid condition in I/O Processor
The I/O processorerror log is being filled faster than Licensed InternalCode
the errors are being reported to the system. Check other
Servicer Response:
errors reported to the system and correct them.
The Licensed Internal Code found a condition that
should not haveoccurred.
27671317 I/O processor card error
FRU List:
Servicer Response: IOP
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the AJDGP01
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following: 27673002 Addressed device failed to respond to
selection
1. If the I/O Processor is not operable and disk units Servicer Response:
are attached, use Hardware Service Manager to re-IPL Perform IOPIP16.
the IOP. Other resources attached to the IOP may then
need to be Varied On. FRU List:
FI01105
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On STORIOA
attached resources.
FI01140
FRU List:
SVCDOCS FI01141
ANYBUS
FI01101
STORIOA
27673020 I/O processor detected a SCSI bus
configuration error
27673080 I/O processor Licensed Internal Code
Servicer Response:
error
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform FRU List:
IOPIP17. Use the failing item (FI) codes to find failing AJDGP01
devices.
FRU List: 27673081 System log entry only, no service action
USER required.
FI01107
27673084 I/O processor card or Licensed Internal
Code error
STORIOA
Servicer Response:
A microprocessor exception occurred on the I/O
27673021 I/O processor detected a SCSI bus
processor.
configuration error
FRU List:
Servicer Response:
AJDGP01
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOP
IOPIP17. Use the failing item (FI) codes to find failing
devices.
FI01104
FRU List:
USER MA_BRDG
FI01107
27673087 I/O processor resource not available
STORIOA Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
27673022 I/O processor detected a SCSI bus
configuration error FRU List:
AJDGP01
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform AJDG301
IOPIP17. Use the failing item (FI) codes to find failing
devices. IOACNFG
FI01107
140
27673101 • 27673123
27673101 I/O processor card detected interface 27673110 I/O processor card detected interface
error error
Servicer Response: Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13. Perform IOPIP16.
FRU List: FRU List:
FI01107 FI01105
STORIOA STORIOA
FI01140 FI01140
BACKPLN BACKPLN
FI01106
27673102 I/O processor card detected interface
error
27673120 I/O Processor detected that the bus is
Servicer Response:
not operational
Erroroccurred on SCSI bus 2. Perform IOPIP13.
Servicer Response:
FRU List:
A device was added to SCSI bus 0 of the I/O Adapter
FI01107
and caused the bus to become not operational. Remove
the device.
STORIOA
FRU List:
FI01140 SVCDOCS
FI01106
27673136 The removable media device is assigned 27673200 A tape/CD or disk device reported a
elsewhere failure
FRU List: FRU List:
USER FI01105
FI01105 STORIOA
IOP
27673140 I/O Processor detected that the bus is
now operational
MEDIA
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI 27673203 Disk media format bad
bus 0 is now operational. FRU List:
FI01105
27673141 I/O Processor detected that the bus is
now operational 27673205 Disk sector read error
Servicer Response: Servicer Response:
This reference code and the 3121 reference code that Disk unit data may need tobe reloaded, but the disk
occurred before it require no service action, since SCSI unit does not need to be replaced.
bus 1 is now operational.
FRU List:
FI01105
27673142 I/O Processor detected that the bus is
now operational
27673215 Disk sector read error
Servicer Response:
This reference code and the 3122 reference code that Servicer Response:
occurred before it require no service action, since SCSI Disk unit data may need tobe reloaded, but the disk
bus 2 is now operational. unit does not need to be replaced.
FRU List:
27673143 I/O Processor detected that the bus is FI01105
now operational
Servicer Response: 27673250 Disk unit requires initialization before
This reference code and the 3123 reference code that use.
occurred before it require no service action, since SCSI Servicer Response:
bus 3 is now operational. Performa D-IPL and work on errors found in the log.
FRU List:
27673150 I/O processor detected a SCSI bus USER
configuration error
Servicer Response: 27673300 Storage unit detected a media problem
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0 Servicer Response:
configuration. Perform IOPIP01.
FI00121
27673151 I/O processor detected a SCSI bus
configuration error
FI01141
Servicer Response:
Internal and external SCSI cables are connected to SCSI
27673400 I/O processor card detected device error
bus 1 at the same time. Correct the SCSI bus 1
configuration. Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
FRU List:
and DEVTERM first.
SVCDOCS
142
27673401 • 27676200
FRU List:
27676075 I/O processor resource not available
FI02112
FRU List:
STORIOA AJDGP01
FI01105
USER
27676201 IOA LID is not valid 27678007 A recoverable cache adaptor card error
occurred.
FRU List:
AJDGP01 Servicer Response:
144
27678131 • 27678300
27678131 IOA detected recoverable device bus 27678155 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An erroroccurred on SCSI bus 1. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
27678132 IOA detected recoverable device bus
error 27678156 A permanent I/O processor failure
occurred
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required. FRU List:
This reference code is logged for information only. AJDGP01
STORIOA
27678301 Not valid condition in I/O Processor 27679009 Call your next level of support for
Licensed InternalCode assistance
Servicer Response: FRU List:
The Licensed Internal Code found a condition that SVCDOCS
should not haveoccurred.
FRU List: 27679010 Cache data associated with attached
FI01101 devices cannot befound IOPIP31.
FRU List:
AJDGP01
SVCDOCS
IOP
27679011 Cache data belongs to devices other
than those attached
27678400 I/O processor Licensed Internal Code
error Servicer Response:
Perform IOPIP32.
FRU List:
AJDGP01 FRU List:
SVCDOCS
27679000 I/O processor card detected device error
27679012 IOP requires a cache adaptor card but
FRU List: cannot find it.
FI01105
Servicer Response:
STORIOA The cache adapter card is missing or broken. Perform
IOPIP29.
Servicer Response:
Perform IOPIP33. 27679013 The IOP and attached cache adaptor
card are not compatible.
FRU List:
SVCDOCS Servicer Response:
Perform IOPIP19.
BACKPLN
27679021 Array not functional due to present
hardware configuration.
FI01106
Servicer Response:
Perform IOPIP20.
27679008 I/O card does not support functions
expected by devices FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP25.
FRU List:
SVCDOCS
146
27679022 • 27679051
27679022 Array not functional due to present 27679029 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP22. Contact your next level of support.
FRU List: FRU List:
SVCDOCS SVCDOCS
27679023 Array not functional due to present 2767902F Array addendum Product Activity Log
hardware configuration. entry
Servicer Response: Servicer Response:
Perform IOPIP22. This entrycontains additional array information for
90xx reference codes when the array contains more
FRU List:
than 10 members. Use the 90xx entry that occurred at
SVCDOCS
the same time as this reference code as the starting
point for this problem.
27679024 Array not functional due to present
hardware configuration.
27679030 Array no longer protected due to
Servicer Response: missing or failed diskunit. Perform
Perform IOPIP22. IOPIP21.
FRU List: FRU List:
SVCDOCS SVCDOCS
27679025 Disk unit is not supported at its 27679031 Array protection temporarily suspended
physical location.
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP21. restarted.
FRU List:
SVCDOCS 27679040 Array protection temporarily suspended
Servicer Response:
27679026 Array not functional due to present No actionrequired. Protection will be automatically
hardware configuration. restarted.
Servicer Response:
Perform IOPIP22. 27679041 Background array parity check detected
and correctederrors. Call your next level
FRU List: of support to report the problem.
SVCDOCS
FRU List:
AJDGP01
27679027 Array not functional due to present
hardware configuration.
27679050 Required cache data cannot be located
Servicer Response: for a disk unit.
Perform IOPIP34.
Servicer Response:
FRU List: Perform IOPIP30.
SVCDOCS
FRU List:
SVCDOCS
27679028 Incorrect hardware configuration change
has been detected.
27679051 IOP cache data exists for a missing or
Servicer Response: failed device.
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, Servicer Response:
or stop an array on this IOP. If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
FRU List:
SVCDOCS
BACKPLN
148
2767B3B5 • 27680A17
2767B3B5 A permanent I/O processor failure 2767B412 Tape/CD or disk bus interface error
occurred occurred
FRU List: Servicer Response:
IOP Perform IOPIP16.
FRU List:
2767B3B6 A permanent I/O processor failure FI01107
occurred
FI01140
FRU List:
IOP
STORIOA
IOP
2767B3E0 I/O processor detected a fault condition.
FRU List: FI01104
IOP
MA_BRDG
MA_BRDG
2767FF3D I/O adapter detected a recoverable error
2767B3E1 I/O processor detected a fault condition.
FRU List:
FRU List: STORIOA
IOP
ANYBRDG
MA_BRDG
2767FF6D I/O processor detected a recoverable
2767B410 A permanent I/O processor failure system bus error.
occurred
FRU List:
FRU List: IOP
STORIOA
ANYBUS
2767B411 A permanent I/O processor failure
occurred 27680A17 A permanent I/O processor failure
occurred
FRU List:
STORIOA FRU List:
IOP
MA_BRDG
Servicer Response:
A microprocessor exception occurred on the I/O 27682202 Removable media error during IPL
processor. FRU List:
FRU List: FI00022
AJDGP01
FI01105
IOP
27683000 A permanent I/O processor failure
FI01104 occurred
Servicer Response:
Display the Service ActionLog entry for this SRC. If the 27683002 Addressed device failed to respond to
Failing Item indicates IOP, then replace the IOP. If the selection
Failing Item indicates SVCDOCS, then do NOT replace Servicer Response:
the IOP. This is a recoverable error. Perform the Perform IOPIP16.
following:
FRU List:
150
27683006 • 27683087
FI01105 USER
STORIOA FI01107
FI01140 STORIOA
FI01141
27683023 I/O processor detected a SCSI bus
configuration error
FI01106
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
27683006 System bus error possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
IOP devices.
FRU List:
ANYBUS USER
FI01101 FI01107
FI01107
27683084 I/O processor card or Licensed Internal
STORIOA Code error
Servicer Response:
27683021 I/O processor detected a SCSI bus A microprocessor exception occurred on the I/O
configuration error processor.
27683100 I/O processor card detected interface 27683109 I/O processor timed out a device
error command
Servicer Response: Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13. Perform IOPIP16.
FRU List: FRU List:
FI01107 FI01105
STORIOA STORIOA
FI01140 FI01140
BACKPLN BACKPLN
FI01106
27683101 I/O processor card detected interface
error
27683110 I/O processor card detected interface
Servicer Response:
error
Erroroccurred on SCSI bus 1. Perform IOPIP13.
Servicer Response:
FRU List:
Perform IOPIP16.
FI01107
FRU List:
STORIOA FI01105
FI01140 STORIOA
BACKPLN FI01140
BACKPLN
27683102 I/O processor card detected interface
error
FI01106
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13.
27683120 I/O Processor detected that the bus is
FRU List: not operational
FI01107
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
STORIOA
and caused the bus to become not operational. Remove
the device.
FI01140
FRU List:
BACKPLN SVCDOCS
27683103 I/O processor card detected interface 27683121 I/O Processor detected that the bus is
error not operational
Servicer Response: Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13. A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
FRU List: the device.
FI01107
FRU List:
STORIOA SVCDOCS
152
27683123 • 27683215
27683141 I/O Processor detected that the bus is 27683203 Disk media format bad
now operational
FRU List:
Servicer Response: FI01105
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational. 27683205 Disk sector read error
Servicer Response:
27683142 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk
now operational unit does not need to be replaced.
27683250 Disk unit requires initialization before 27686070 A permanent I/O processor failure
use. occurred
Servicer Response: FRU List:
Performa D-IPL and work on errors found in the log. IOP
FRU List:
USER 27686071 I/O processor Licensed Internal Code
error
27683300 Storage unit detected a media problem FRU List:
AJDGP01
Servicer Response:
Perform IOPIP01.
27686072 I/O processor Licensed Internal Code
FRU List:
error
MEDIA
FRU List:
FI00121 AJDGP01
FI01141 IOP
27683400 I/O processor card detected device error 27686073 IPL device not ready
Servicer Response: FRU List:
NOTE: Ifexternal devices are attached check EXTSCSI MEDIA
and DEVTERM first.
FI01105
FRU List:
FI02112
USER
STORIOA
27686075 I/O processor resource not available
FI01106
FRU List:
AJDGP01
DEVTERM
IOP
154
27686083 • 27688011
STORIOA
27686083 I/O processor Licensed Internal Code
error
27688004 Voltage drop detected on I/O processor 5
FRU List:
volt powersupply.
AJDGP01
FRU List:
IOP FI01141
STORIOA
27686085 I/O processor Licensed Internal Code
error
27688005 A recoverable IOP or cache adaptor card
FRU List:
error occurred.
AJDGP01
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
MA_BRDG Exchange the FRUs one at a time in the order shown.
FRU List:
27686200 A permanent IOA hardware error STORIOA
occurred
CACHE
FRU List:
FCIOA
27688007 A recoverable cache adaptor card error
OPT_CLN occurred.
Servicer Response:
27686201 IOA LID is not valid
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
AJDGP01
FRU List:
CACHE
27686602 An I/O processor Licensed Internal
Code error occurred.
STORIOA
FRU List:
AJDGP01
27688010 A permanent cache adaptor card failure
occurred.
27688000 A permanent IOP or cache adaptor card
failure occurred. Servicer Response:
The cache adaptor card may be missing, broken or
Servicer Response: incompatible.
Note: DO NOT replace both FRUs at the same time. Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown. Exchange the FRUs one at a time in the order shown.
FRU List: FRU List:
STORIOA CACHE
CACHE STORIOA
27688002 A permanent cache adaptor card failure 27688011 A permanent cache adaptor card failure
occurred. occurred.
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or
Note: DO NOT replace both FRUs at the same time. incompatible.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
CACHE
FRU List:
CACHE
27688146 Disk device detected recoverable error
STORIOA FRU List:
FI01105
27688100 I/O processor Licensed Internal Code
error 27688150 A permanent I/O processor failure
occurred
FRU List:
AJDGP01 FRU List:
STORIOA
IOP
ANYBRDG
27688130 IOA detected recoverable device bus
error 27688151 I/O processor Licensed Internal Code
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required. FRU List:
This reference code is logged for information only. AJDGP01
STORIOA
27688131 IOA detected recoverable device bus
error
27688155 A permanent I/O processor failure
Servicer Response:
occurred
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only. FRU List:
AJDGP01
27688132 IOA detected recoverable device bus
STORIOA
error
Servicer Response:
27688156 A permanent I/O processor failure
An erroroccurred on SCSI bus 2. No action is required.
occurred
This reference code is logged for information only.
FRU List:
AJDGP01
27688133 IOA detected recoverable device bus
error
STORIOA
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only. 27688157 I/O adapter card error
Servicer Response:
27688140 IOA detected recoverable device bus Display the Service ActionLog entry for this SRC. If the
error Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
Servicer Response: do NOT replace the I/O adapter. This is a recoverable
No actionis required. This reference code is logged for error. Perform the following for the I/O processor that
information only. the I/O adapter is attached to:
27688141 IOA detected recoverable device error 1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
Servicer Response: the IOP. Other resources attached to the IOP may then
No actionis required. This reference code is logged for need to be Varied On.
information only.
2. If disk units are not attached, perform the VRYCFG
27688145 A recoverable I/O processor error RESET(*YES) command to reset the IOP and Vary On
occurred. attached resources.
156
27688200 • 27689012
27688200 I/O processor Licensed Internal Code 27689002 I/O processor card detected device error
error
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
IOP
STORIOA
27688300 I/O processor card or Licensed Internal
Code error FI01140
Servicer Response:
A microprocessor exception occurred on the I/O BACKPLN
processor.
FI01106
FRU List:
STORIOA
27689008 I/O card does not support functions
IOP expected by devices
Servicer Response:
AJDGP01 Perform IOPIP25.
FRU List:
27688301 Not valid condition in I/O Processor SVCDOCS
Licensed InternalCode
Servicer Response: 27689009 Call your next level of support for
The Licensed Internal Code found a condition that assistance
should not haveoccurred.
FRU List:
FRU List: SVCDOCS
FI01101
27689010 Cache data associated with attached
AJDGP01
devices cannot befound. Perform
IOPIP31.
IOP
FRU List:
SVCDOCS
27688400 I/O processor Licensed Internal Code
error
27689011 Cache data belongs to devices other
FRU List:
than those attached
AJDGP01
Servicer Response:
Perform IOPIP32.
27689000 I/O processor card detected device error
FRU List:
FRU List:
SVCDOCS
FI01105
27689013 The IOP and attached cache adaptor 27689026 Array not functional due to present
card are not compatible. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP19. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS
27689020 Array not functional due to present 27689027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS
27689021 Array not functional due to present 27689028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27689022 Array not functional due to present
hardware configuration.
27689029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
27689023 Array not functional due to present
hardware configuration.
2768902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entrycontains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
27689024 Array not functional due to present the same time as this reference code as the starting
hardware configuration. point for this problem.
Servicer Response:
Perform IOPIP22. 27689030 Array no longer protected due to
missing or failed diskunit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
27689025 Disk unit is not supported at its
physical location.
27689031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No actionrequired. Protection will be automatically
FRU List: restarted.
SVCDOCS
158
27689040 • 27689092
27689053 IOP resources not available due to 27689091 Incorrect hardware configuration change
previous problems. has been detected.
Servicer Response: Servicer Response:
Take action on other IOP reference codes which have Re-IPL the system. If any reference codes are surfaced,
surfaced. If you cannot get to SST or DST, and cannot use the new reference code as the entry point to the
perform a type A or B IPL, perform a type D IPL from problem. If you cannot resolve the problem, contact
removable media. Look for Product Activity Log entries your next level of support.
for other IOP reference codes and take action on them.
FRU List:
FRU List: SVCDOCS
SVCDOCS
SVCDOCS
2768B3E0 I/O processor detected a fault condition.
FRU List:
2768B3B1 A permanent I/O processor failure
IOP
occurred
FRU List: MA_BRDG
IOP
2768B3E1 I/O processor detected a fault condition.
2768B3B2 A permanent I/O processor failure
FRU List:
occurred
IOP
FRU List:
IOP MA_BRDG
2768B3B3 A permanent I/O processor failure 2768B410 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA
2768B3B4 A permanent I/O processor failure 2768B411 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA
2768B3B5 A permanent I/O processor failure 2768B412 Tape/CD or disk bus interface error
occurred occurred
FRU List: Servicer Response:
IOP Perform IOPIP16.
FRU List:
2768B3B6 A permanent I/O processor failure FI01107
occurred
FRU List: FI01140
IOP
STORIOA
IOP
FI01104
160
2768FF3D • 28422202
MA_BRDG BACKPLN
2768FF3D I/O adapter detected a recoverable error 28421307 I/O processor resource not available
FRU List: FRU List:
STORIOA AJDGP01
ANYBRDG AJDG301
2768FF6D I/O processor detected a recoverable 28421310 I/O processor resource not available
system bus error.
Servicer Response:
FRU List: The I/O processorerror log is being filled faster than
IOP the errors are being reported to the system. Check other
errors reported to the system and correct them.
ANYBUS
28421317 I/O processor card error
28420A17 A permanent I/O processor failure
Servicer Response:
occurred
Display the Service ActionLog entry for this SRC. If the
FRU List: Failing Item indicates IOP, then replace the IOP. If the
IOP Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
MA_BRDG following:
28420A22 I/O processor detected a storage transfer 2. If disk units are not attached, perform the VRYCFG
error RESET(*YES) command to reset the IOP and Vary On
FRU List: attached resources.
AJDGP01 FRU List:
SVCDOCS
AJDG301
Servicer Response:
A microprocessor exception occurred on the I/O 28422202 Removable media error during IPL
processor. FRU List:
FRU List: FI00022
AJDGP01
FI01105
IOP
FI01104
STORIOA
28423000 A permanent I/O processor failure
occurred
28423021 I/O processor detected a SCSI bus
FRU List:
configuration error
FI01101
Servicer Response:
IOP Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
MA_BRDG IOPIP17. Use the failing item (FI) codes to find failing
devices.
28423001 Not valid condition in I/O Processor FRU List:
Licensed InternalCode USER
Servicer Response:
FI01107
The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
FRU List:
IOP
28423022 I/O processor detected a SCSI bus
configuration error
AJDGP01
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
28423002 Addressed device failed to respond to
possible user error or configuration error, perform
selection
IOPIP17. Use the failing item (FI) codes to find failing
Servicer Response: devices.
Perform IOPIP16.
FRU List:
FRU List: USER
FI01105
FI01107
STORIOA
STORIOA
FI01140
28423023 I/O processor detected a SCSI bus
FI01141 configuration error
FI01107
162
28423084 • 28423110
28423084 I/O processor card or Licensed Internal 28423102 I/O processor card detected interface
Code error error
Servicer Response: Servicer Response:
A microprocessor exception occurred on the I/O Erroroccurred on SCSI bus 2. Perform IOPIP13.
processor.
FRU List:
FRU List: FI01107
AJDGP01
STORIOA
IOP
FI01140
FI01104
BACKPLN
MA_BRDG
28423103 I/O processor card detected interface
28423087 I/O processor resource not available error
Servicer Response: Servicer Response:
The LicensedInternal Code could not allocate resources Erroroccurred on SCSI bus 3. Perform IOPIP13.
on the I/O processor card.
FRU List:
FRU List: FI01107
AJDGP01
STORIOA
AJDG301
FI01140
IOACNFG
BACKPLN
FI01104
28423109 I/O processor timed out a device
28423100 I/O processor card detected interface command
error
Servicer Response:
Servicer Response: Perform IOPIP16.
Erroroccurred on SCSI bus 0. Perform IOPIP13.
FRU List:
FRU List: FI01105
FI01107
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN
FI01106
28423101 I/O processor card detected interface
error 28423110 I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13. Servicer Response:
Perform IOPIP16.
FRU List:
FI01107 FRU List:
FI01105
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN
FI01106
28423141 I/O Processor detected that the bus is
now operational
28423120 I/O Processor detected that the bus is
Servicer Response:
not operational
This reference code and the 3121 reference code that
Servicer Response: occurred before it require no service action, since SCSI
A device was added to SCSI bus 0 of the I/O Adapter bus 1 is now operational.
and caused the bus to become not operational. Remove
the device.
28423142 I/O Processor detected that the bus is
FRU List: now operational
SVCDOCS
Servicer Response:
This reference code and the 3122 reference code that
28423121 I/O Processor detected that the bus is occurred before it require no service action, since SCSI
not operational bus 2 is now operational.
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter 28423143 I/O Processor detected that the bus is
and caused the bus to become not operational. Remove now operational
the device.
Servicer Response:
FRU List: This reference code and the 3123 reference code that
SVCDOCS occurred before it require no service action, since SCSI
bus 3 is now operational.
28423122 I/O Processor detected that the bus is
not operational 28423150 I/O processor detected a SCSI bus
configuration error
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter Servicer Response:
and caused the bus to become not operational. Remove Internal and external SCSI cables are connected to SCSI
the device. bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS FRU List:
SVCDOCS
164
28423203 • 28426076
28423205 Disk sector read error 28423501 I/O processor Licensed Internal Code
error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk FRU List:
unit does not need to be replaced. AJDGP01
FRU List:
IOP
FI01105
FI00121 IOP
FI01141
28426073 IPL device not ready
FRU List:
28423400 I/O processor card detected device error
MEDIA
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI FI01105
and DEVTERM first.
USER
FRU List:
FI02112
28426075 I/O processor resource not available
STORIOA
FRU List:
AJDGP01
FI01106
AJDGP01
FI01105
28428000 A permanent IOP or cache adaptor card
failure occurred.
28426081 I/O processor Licensed Internal Code
Servicer Response:
error
FRU List: Note: DO NOT replace both FRUs at the same time.
AJDGP01 Exchange the FRUs one at a time in the order shown.
FRU List:
IOP
STORIOA
STORIOA
166
28428010 • 28428155
28428010 A permanent cache adaptor card failure 28428133 IOA detected recoverable device bus
occurred. error
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or An erroroccurred on SCSI bus 3. No action is required.
incompatible. This reference code is logged for information only.
ANYBRDG
28428130 IOA detected recoverable device bus
error
28428151 I/O processor Licensed Internal Code
Servicer Response: error
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only. FRU List:
AJDGP01
AJDGP01
28428156 A permanent I/O processor failure
occurred
IOP
FRU List:
AJDGP01
28428400 I/O processor Licensed Internal Code
error
STORIOA
FRU List:
AJDGP01
28428157 I/O adapter card error
Servicer Response:
28429000 I/O processor card detected device error
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O FRU List:
adapter. If the Failing Item indicates SVCDOCS, then FI01105
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that STORIOA
the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units 28429001 I/O processor card detected device
are attached, use Hardware Service Manager to re-IPL configuration error
the IOP. Other resources attached to the IOP may then Servicer Response:
need to be Varied On. Perform IOPIP33.
2. If disk units are not attached, perform the VRYCFG FRU List:
RESET(*YES) command to reset the IOP and Vary On SVCDOCS
attached resources.
FRU List: 28429002 I/O processor card detected device error
SVCDOCS Servicer Response:
Perform IOPIP16.
28428200 I/O processor Licensed Internal Code FRU List:
error FI01105
FRU List:
AJDGP01 STORIOA
IOP FI01140
BACKPLN
28428300 I/O processor card or Licensed Internal
Code error FI01106
Servicer Response:
A microprocessor exception occurred on the I/O 28429008 I/O card does not support functions
processor. expected by devices
FRU List: Servicer Response:
STORIOA Perform IOPIP25.
168
28429010 • 28429029
28429010 Cache data associated with attached 28429023 Array not functional due to present
devices cannot befound. Perform hardware configuration.
IOPIP31.
Servicer Response:
FRU List: Perform IOPIP22.
SVCDOCS
FRU List:
SVCDOCS
28429011 Cache data belongs to devices other
than those attached
28429024 Array not functional due to present
Servicer Response: hardware configuration.
Perform IOPIP32.
Servicer Response:
FRU List: Perform IOPIP22.
SVCDOCS
FRU List:
SVCDOCS
28429012 IOP requires a cache adaptor card but
cannot find it.
28429025 Disk unit is not supported at its
Servicer Response: physical location.
The cache adapter card is missing or broken. Perform
Servicer Response:
IOPIP29.
Perform IOPIP21.
FRU List:
FRU List:
CACHE
SVCDOCS
2842902F Array addendum Product Activity Log 28429052 Cache data exists for device that has
entry been modified.
Servicer Response: Servicer Response:
This entrycontains additional array information for Perform IOPIP28.
90xx reference codes when the array contains more
FRU List:
than 10 members. Use the 90xx entry that occurred at
SVCDOCS
the same time as this reference code as the starting
point for this problem.
28429053 IOP resources not available due to
previous problems.
28429030 Array no longer protected due to
missing or failed diskunit. Perform Servicer Response:
IOPIP21. Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
FRU List:
perform a type A or B IPL, perform a type D IPL from
SVCDOCS
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
28429031 Array protection temporarily suspended
FRU List:
Servicer Response: SVCDOCS
No actionrequired. Protection will be automatically
restarted.
28429054 IOP resources not available due to
previous problems.
28429040 Array protection temporarily suspended
Servicer Response:
Servicer Response: Power off the system and remove all new or
No actionrequired. Protection will be automatically replacement disk units. IPL the system to DST. If you
restarted. cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
28429041 Background array parity check detected
action on them.
and correctederrors. Call your next level
of support to report the problem. FRU List:
SVCDOCS
FRU List:
AJDGP01
28429081 I/O processor card detected device error
28429050 Required cache data cannot be located FRU List:
for a disk unit. FI01105
Servicer Response:
STORIOA
Perform IOPIP30.
FRU List:
28429082 I/O processor card detected device error
SVCDOCS
Servicer Response:
Perform IOPIP16.
28429051 IOP cache data exists for a missing or
failed device. FRU List:
FI01105
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, STORIOA
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27. FI01140
170
28429090 • 2842B411
28429090 Disk unit has been modified after the 2842B3B5 A permanent I/O processor failure
last known status. occurred
Servicer Response: FRU List:
Re-IPL the system. If any reference codes are surfaced, IOP
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
2842B3B6 A permanent I/O processor failure
your next level of support.
occurred
FRU List:
FRU List:
SVCDOCS
IOP
2842B3B1 A permanent I/O processor failure 2842B3E0 I/O processor detected a fault condition.
occurred FRU List:
FRU List: IOP
IOP
MA_BRDG
MA_BRDG
2842B3B3 A permanent I/O processor failure
occurred
2842B410 A permanent I/O processor failure
FRU List: occurred
IOP
FRU List:
STORIOA
2842B3B4 A permanent I/O processor failure
occurred
2842B411 A permanent I/O processor failure
FRU List: occurred
IOP
FRU List:
STORIOA
AJDGP01
2842B412 Tape/CD or disk bus interface error
occurred
AJDG301
Servicer Response:
Perform IOPIP16.
28430A22 I/O processor detected a storage transfer
FRU List: error
FI01107
FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG
2842B935 Unknown hardware detected
FRU List: 2843102E Out of alternate sectors for disk storage
FI01101
FRU List:
FI01105
AJDGP01
IOP IOP
FI01104 FI01104
MA_BRDG BACKPLN
2842FF3D I/O adapter detected a recoverable error 28431307 I/O processor resource not available
FRU List: FRU List:
STORIOA AJDGP01
ANYBRDG AJDG301
2842FF6D I/O processor detected a recoverable 28431310 I/O processor resource not available
system bus error.
Servicer Response:
FRU List: The I/O processorerror log is being filled faster than
IOP the errors are being reported to the system. Check other
errors reported to the system and correct them.
ANYBUS
28431317 I/O processor card error
28430A17 A permanent I/O processor failure Servicer Response:
occurred Display the Service ActionLog entry for this SRC. If the
FRU List: Failing Item indicates IOP, then replace the IOP. If the
IOP Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
MA_BRDG following:
172
28432200 • 28433022
FI01101
28432201 Removable media error during IPL
FRU List: 28433020 I/O processor detected a SCSI bus
USER configuration error
FRU List:
FI01101 28433021 I/O processor detected a SCSI bus
configuration error
IOP Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
MA_BRDG possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
28433001 Not valid condition in I/O Processor devices.
Licensed InternalCode FRU List:
Servicer Response: USER
The Licensed Internal Code found a condition that
should not haveoccurred. FI01107
USER
28433100 I/O processor card detected interface
error
FI01107
Servicer Response:
STORIOA Erroroccurred on SCSI bus 0. Perform IOPIP13.
FRU List:
28433023 I/O processor detected a SCSI bus FI01107
configuration error
STORIOA
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
FI01140
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
BACKPLN
devices.
FRU List:
28433101 I/O processor card detected interface
USER
error
FI01107 Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13.
STORIOA
FRU List:
FI01107
28433080 I/O processor Licensed Internal Code
error STORIOA
FRU List:
FI01140
AJDGP01
BACKPLN
28433081 System log entry only, no service action
required.
28433102 I/O processor card detected interface
error
28433084 I/O processor card or Licensed Internal
Code error Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13.
Servicer Response:
A microprocessor exception occurred on the I/O FRU List:
processor. FI01107
FI01104
174
28433109 • 28433143
28433110 I/O processor card detected interface 28433136 The removable media device is assigned
error elsewhere
Servicer Response: FRU List:
Perform IOPIP16. USER
FRU List:
FI01105 FI01105
28433150 I/O processor detected a SCSI bus 28433250 Disk unit requires initialization before
configuration error use.
Servicer Response: Servicer Response:
Internal and external SCSI cables are connected to SCSI Performa D-IPL and work on errors found in the log.
bus 0 at the same time. Correct the SCSI bus 0
FRU List:
configuration.
USER
FRU List:
SVCDOCS
28433300 Storage unit detected a media problem
Servicer Response:
28433151 I/O processor detected a SCSI bus
Perform IOPIP01.
configuration error
FRU List:
Servicer Response:
MEDIA
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration. FI00121
IOP STORIOA
MEDIA FI01106
DEVTERM
28433203 Disk media format bad
FRU List: FI01140
FI01105
28433401 Device backplane problem
28433205 Disk sector read error FRU List:
Servicer Response: DEVBPLN
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced. 28433501 I/O processor Licensed Internal Code
FRU List: error
FI01105 FRU List:
AJDGP01
28433215 Disk sector read error
IOP
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced. 28433600 System log entry only, no service action
required.
FRU List:
FI01105
28433601 System log entry only, no service action
required.
176
28436070 • 28438002
28436070 A permanent I/O processor failure 28436083 I/O processor Licensed Internal Code
occurred error
FRU List: FRU List:
IOP AJDGP01
IOP
28436071 I/O processor Licensed Internal Code
error
28436085 I/O processor Licensed Internal Code
FRU List:
error
AJDGP01
FRU List:
AJDGP01
28436072 I/O processor Licensed Internal Code
error
IOP
FRU List:
AJDGP01 MA_BRDG
IOP
28436200 A permanent IOA hardware error
occurred
28436073 IPL device not ready
FRU List:
FRU List: FCIOA
MEDIA
OPT_CLN
FI01105
28436201 IOA LID is not valid
USER
FRU List:
AJDGP01
28436075 I/O processor resource not available
FRU List:
28436602 An I/O processor Licensed Internal
AJDGP01
Code error occurred.
FRU List:
28436076 I/O processor card detected media error
AJDGP01
FRU List:
MEDIA
28438000 A permanent IOP or cache adaptor card
failure occurred.
AJDGP01
Servicer Response:
FI01105
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
28436081 I/O processor Licensed Internal Code
error FRU List:
STORIOA
FRU List:
AJDGP01
CACHE
IOP
28438002 A permanent cache adaptor card failure
occurred.
28436082 I/O processor Licensed Internal Code
error Servicer Response:
FRU List:
Note: DO NOT replace both FRUs at the same time.
AJDGP01
Exchange the FRUs one at a time in the order shown.
IOP FRU List:
CACHE
STORIOA CACHE
STORIOA
28438004 Voltage drop detected on I/O processor 5
volt powersupply.
28438100 I/O processor Licensed Internal Code
FRU List:
error
FI01141
FRU List:
STORIOA AJDGP01
IOP
28438005 A recoverable IOP or cache adaptor card
error occurred.
28438130 IOA detected recoverable device bus
Servicer Response:
error
Note: DO NOT replace both FRUs at the same time. Servicer Response:
Exchange the FRUs one at a time in the order shown. An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
FRU List:
STORIOA
28438131 IOA detected recoverable device bus
CACHE error
Servicer Response:
28438007 A recoverable cache adaptor card error An erroroccurred on SCSI bus 1. No action is required.
occurred. This reference code is logged for information only.
Servicer Response:
28438132 IOA detected recoverable device bus
Note: DO NOT replace both FRUs at the same time. error
Exchange the FRUs one at a time in the order shown. Servicer Response:
FRU List: An erroroccurred on SCSI bus 2. No action is required.
CACHE This reference code is logged for information only.
Servicer Response:
The cache adaptor card may be missing, broken or 28438145 A recoverable I/O processor error
incompatible. occurred.
FRU List:
Note: DO NOT replace both FRUs at the same time. STORIOA
Exchange the FRUs one at a time in the order shown.
FRU List:
178
28438146 • 28439001
28438146 Disk device detected recoverable error 28438200 I/O processor Licensed Internal Code
error
FRU List:
FI01105 FRU List:
AJDGP01
28438150 A permanent I/O processor failure
IOP
occurred
FRU List:
28438300 I/O processor card or Licensed Internal
STORIOA
Code error
ANYBRDG Servicer Response:
A microprocessor exception occurred on the I/O
processor.
28438151 I/O processor Licensed Internal Code
error FRU List:
STORIOA
FRU List:
AJDGP01
IOP
STORIOA
AJDGP01
STORIOA
28438400 I/O processor Licensed Internal Code
error
28438157 I/O adapter card error
FRU List:
Servicer Response: AJDGP01
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
28439000 I/O processor card detected device error
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable FRU List:
error. Perform the following for the I/O processor that FI01105
the I/O adapter is attached to:
STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then 28439001 I/O processor card detected device
need to be Varied On. configuration error
Servicer Response:
2. If disk units are not attached, perform the VRYCFG Perform IOPIP33.
RESET(*YES) command to reset the IOP and Vary On
attached resources. FRU List:
SVCDOCS
FRU List:
SVCDOCS
28439002 I/O processor card detected device error 28439013 The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP19.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
28439020 Array not functional due to present
FI01140 hardware configuration.
180
28439026 • 28439054
28439026 Array not functional due to present 28439040 Array protection temporarily suspended
hardware configuration.
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP22. restarted.
FRU List:
SVCDOCS 28439041 Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
28439027 Array not functional due to present
hardware configuration. FRU List:
AJDGP01
Servicer Response:
Perform IOPIP34.
28439050 Required cache data cannot be located
FRU List:
for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30.
28439028 Incorrect hardware configuration change
has been detected. FRU List:
SVCDOCS
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, 28439051 IOP cache data exists for a missing or
or stop an array on this IOP. failed device.
FRU List: Servicer Response:
SVCDOCS If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
28439029 Incorrect hardware configuration change
code. Otherwise, perform IOPIP27.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Contact your next level of support.
FRU List:
28439052 Cache data exists for device that has
SVCDOCS
been modified.
Servicer Response:
2843902F Array addendum Product Activity Log
Perform IOPIP28.
entry
FRU List:
Servicer Response:
SVCDOCS
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at 28439053 IOP resources not available due to
the same time as this reference code as the starting previous problems.
point for this problem.
Servicer Response:
Take action on other IOP reference codes which have
28439030 Array no longer protected due to surfaced. If you cannot get to SST or DST, and cannot
missing or failed diskunit. Perform perform a type A or B IPL, perform a type D IPL from
IOPIP21. removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS FRU List:
SVCDOCS
28439031 Array protection temporarily suspended
28439054 IOP resources not available due to
Servicer Response:
previous problems.
No actionrequired. Protection will be automatically
restarted. Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
182
2843B3E0 • 28441306
MA_BRDG
2843B3E0 I/O processor detected a fault condition.
FRU List:
2843FF3D I/O adapter detected a recoverable error
IOP
FRU List:
MA_BRDG STORIOA
ANYBRDG
2843B3E1 I/O processor detected a fault condition.
FRU List:
2843FF6D I/O processor detected a recoverable
IOP
system bus error.
MA_BRDG FRU List:
IOP
2843B410 A permanent I/O processor failure
ANYBUS
occurred
FRU List:
28440A17 A permanent I/O processor failure
STORIOA
occurred
FRU List:
2843B411 A permanent I/O processor failure
IOP
occurred
FRU List: MA_BRDG
STORIOA
AJDGP01
2843B412 Tape/CD or disk bus interface error
occurred AJDG301
Servicer Response:
Perform IOPIP16. 28440A22 I/O processor detected a storage transfer
error
FRU List:
FI01107 FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG
BACKPLN
28443000 A permanent I/O processor failure
occurred
28441307 I/O processor resource not available
FRU List:
FRU List: FI01101
AJDGP01
IOP
AJDG301
MA_BRDG
28441310 I/O processor resource not available
28443001 Not valid condition in I/O Processor
Servicer Response:
Licensed InternalCode
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other Servicer Response:
errors reported to the system and correct them. The Licensed Internal Code found a condition that
should not haveoccurred.
28441317 I/O processor card error FRU List:
IOP
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
AJDGP01
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the 28443002 Addressed device failed to respond to
following: selection
Servicer Response:
1. If the I/O Processor is not operable and disk units
Perform IOPIP16.
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then FRU List:
need to be Varied On. FI01105
FI01106
28442200 I/O processor Licensed Internal Code
error
28443006 System bus error
FRU List:
AJDGP01 FRU List:
IOP
FI01107
184
28443021 • 28443101
STORIOA
28443084 I/O processor card or Licensed Internal
Code error
28443021 I/O processor detected a SCSI bus
Servicer Response:
configuration error
A microprocessor exception occurred on the I/O
Servicer Response: processor.
Error occurred on SCSI bus 1. To correct or isolate a
FRU List:
possible user error or configuration error, perform
AJDGP01
IOPIP17. Use the failing item (FI) codes to find failing
devices.
IOP
FRU List:
USER FI01104
FI01107 MA_BRDG
STORIOA
28443087 I/O processor resource not available
Servicer Response:
28443022 I/O processor detected a SCSI bus
The LicensedInternal Code could not allocate resources
configuration error
on the I/O processor card.
Servicer Response:
FRU List:
Error occurred on SCSI bus 2. To correct or isolate a
AJDGP01
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
devices. AJDG301
FI01107
28443101 I/O processor card detected interface
STORIOA error
Servicer Response:
28443080 I/O processor Licensed Internal Code Erroroccurred on SCSI bus 1. Perform IOPIP13.
error FRU List:
FRU List: FI01107
AJDGP01
STORIOA
FI01106
28443102 I/O processor card detected interface
error
28443120 I/O Processor detected that the bus is
Servicer Response:
not operational
Erroroccurred on SCSI bus 2. Perform IOPIP13.
Servicer Response:
FRU List:
A device was added to SCSI bus 0 of the I/O Adapter
FI01107
and caused the bus to become not operational. Remove
the device.
STORIOA
FRU List:
FI01140 SVCDOCS
FRU List:
FI01105 28443140 I/O Processor detected that the bus is
now operational
STORIOA Servicer Response:
This reference code and the 3120 reference code that
FI01140 occurred before it require no service action, since SCSI
bus 0 is now operational.
BACKPLN
186
28443141 • 28443400
28443141 I/O Processor detected that the bus is 28443203 Disk media format bad
now operational
FRU List:
Servicer Response: FI01105
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
28443205 Disk sector read error
bus 1 is now operational.
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
28443142 I/O Processor detected that the bus is
unit does not need to be replaced.
now operational
FRU List:
Servicer Response:
FI01105
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational. 28443215 Disk sector read error
Servicer Response:
28443143 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk
now operational unit does not need to be replaced.
Servicer Response: FRU List:
This reference code and the 3123 reference code that FI01105
occurred before it require no service action, since SCSI
bus 3 is now operational.
28443250 Disk unit requires initialization before
use.
28443150 I/O processor detected a SCSI bus
configuration error Servicer Response:
Performa D-IPL and work on errors found in the log.
Servicer Response:
Internal and external SCSI cables are connected to SCSI FRU List:
bus 0 at the same time. Correct the SCSI bus 0 USER
configuration.
FRU List: 28443300 Storage unit detected a media problem
SVCDOCS Servicer Response:
Perform IOPIP01.
28443151 I/O processor detected a SCSI bus FRU List:
configuration error MEDIA
Servicer Response:
Internal and external SCSI cables are connected to SCSI FI00121
bus 1 at the same time. Correct the SCSI bus 1
configuration. FI01141
FRU List:
SVCDOCS 28443400 I/O processor card detected device error
Servicer Response:
28443200 A tape/CD or disk device reported a NOTE: Ifexternal devices are attached check EXTSCSI
failure and DEVTERM first.
STORIOA STORIOA
IOP FI01106
MEDIA DEVTERM
FI01140
FI01105
28443401 Device backplane problem
FRU List:
28446081 I/O processor Licensed Internal Code
DEVBPLN
error
FRU List:
28443501 I/O processor Licensed Internal Code
AJDGP01
error
FRU List: IOP
AJDGP01
28446082 I/O processor Licensed Internal Code
IOP
error
FRU List:
28443600 System log entry only, no service action
AJDGP01
required.
IOP
28443601 System log entry only, no service action
required.
28446083 I/O processor Licensed Internal Code
error
28446070 A permanent I/O processor failure
occurred FRU List:
AJDGP01
FRU List:
IOP IOP
28446071 I/O processor Licensed Internal Code 28446085 I/O processor Licensed Internal Code
error error
FRU List: FRU List:
AJDGP01 AJDGP01
28446075 I/O processor resource not available 28446602 An I/O processor Licensed Internal
FRU List: Code error occurred.
AJDGP01 FRU List:
AJDGP01
28446076 I/O processor card detected media error
FRU List:
MEDIA
AJDGP01
188
28448000 • 28448132
28448000 A permanent IOP or cache adaptor card 28448010 A permanent cache adaptor card failure
failure occurred. occurred.
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or
Note: DO NOT replace both FRUs at the same time. incompatible.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
STORIOA
FRU List:
CACHE CACHE
STORIOA
28448002 A permanent cache adaptor card failure
occurred.
28448011 A permanent cache adaptor card failure
Servicer Response:
occurred.
Note: DO NOT replace both FRUs at the same time. Servicer Response:
Exchange the FRUs one at a time in the order shown. The cache adaptor card may be missing, broken or
incompatible.
FRU List:
CACHE
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
STORIOA
FRU List:
CACHE
28448004 Voltage drop detected on I/O processor 5
volt powersupply.
STORIOA
FRU List:
FI01141
28448100 I/O processor Licensed Internal Code
error
STORIOA
FRU List:
AJDGP01
28448005 A recoverable IOP or cache adaptor card
error occurred.
IOP
Servicer Response:
28448130 IOA detected recoverable device bus
Note: DO NOT replace both FRUs at the same time. error
Exchange the FRUs one at a time in the order shown.
Servicer Response:
FRU List: An erroroccurred on SCSI bus 0. No action is required.
STORIOA This reference code is logged for information only.
CACHE
28448131 IOA detected recoverable device bus
error
28448007 A recoverable cache adaptor card error
occurred. Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
Servicer Response: This reference code is logged for information only.
28448133 IOA detected recoverable device bus 28448156 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An erroroccurred on SCSI bus 3. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
28448140 IOA detected recoverable device bus
error 28448157 I/O adapter card error
Servicer Response: Servicer Response:
No actionis required. This reference code is logged for Display the Service ActionLog entry for this SRC. If the
information only. Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
28448141 IOA detected recoverable device error
error. Perform the following for the I/O processor that
Servicer Response: the I/O adapter is attached to:
No actionis required. This reference code is logged for
information only. 1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
28448145 A recoverable I/O processor error
need to be Varied On.
occurred.
FRU List: 2. If disk units are not attached, perform the VRYCFG
STORIOA RESET(*YES) command to reset the IOP and Vary On
attached resources.
28448146 Disk device detected recoverable error FRU List:
SVCDOCS
FRU List:
FI01105
28448200 I/O processor Licensed Internal Code
error
28448150 A permanent I/O processor failure
occurred FRU List:
AJDGP01
FRU List:
STORIOA
IOP
ANYBRDG
28448300 I/O processor card or Licensed Internal
Code error
28448151 I/O processor Licensed Internal Code
error Servicer Response:
A microprocessor exception occurred on the I/O
FRU List:
processor.
AJDGP01
FRU List:
STORIOA STORIOA
IOP
28448155 A permanent I/O processor failure
occurred
AJDGP01
FRU List:
AJDGP01
28448301 Not valid condition in I/O Processor
Licensed InternalCode
STORIOA
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
FI01101
190
28448400 • 28449022
AJDGP01
28449010 Cache data associated with attached
devices cannot befound. Perform
IOP IOPIP31.
FRU List:
28448400 I/O processor Licensed Internal Code SVCDOCS
error
FRU List: 28449011 Cache data belongs to devices other
AJDGP01 than those attached
Servicer Response:
28449000 I/O processor card detected device error Perform IOPIP32.
FRU List: FRU List:
FI01105 SVCDOCS
STORIOA
28449012 IOP requires a cache adaptor card but
cannot find it.
28449001 I/O processor card detected device
configuration error Servicer Response:
The cache adapter card is missing or broken. Perform
Servicer Response: IOPIP29.
Perform IOPIP33.
FRU List:
FRU List: CACHE
SVCDOCS
STORIOA
28449020 Array not functional due to present
FI01140 hardware configuration.
Servicer Response:
BACKPLN Perform IOPIP20.
FRU List:
FI01106
SVCDOCS
28449023 Array not functional due to present 2844902F Array addendum Product Activity Log
hardware configuration. entry
Servicer Response: Servicer Response:
Perform IOPIP22. This entrycontains additional array information for
90xx reference codes when the array contains more
FRU List:
than 10 members. Use the 90xx entry that occurred at
SVCDOCS
the same time as this reference code as the starting
point for this problem.
28449024 Array not functional due to present
hardware configuration.
28449030 Array no longer protected due to
Servicer Response: missing or failed diskunit. Perform
Perform IOPIP22. IOPIP21.
FRU List: FRU List:
SVCDOCS SVCDOCS
28449025 Disk unit is not supported at its 28449031 Array protection temporarily suspended
physical location.
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP21. restarted.
FRU List:
SVCDOCS 28449040 Array protection temporarily suspended
Servicer Response:
28449026 Array not functional due to present No actionrequired. Protection will be automatically
hardware configuration. restarted.
Servicer Response:
Perform IOPIP22. 28449041 Background array parity check detected
and correctederrors. Call your next level
FRU List: of support to report the problem.
SVCDOCS
FRU List:
AJDGP01
28449027 Array not functional due to present
hardware configuration.
28449050 Required cache data cannot be located
Servicer Response: for a disk unit.
Perform IOPIP34.
Servicer Response:
FRU List: Perform IOPIP30.
SVCDOCS
FRU List:
SVCDOCS
28449028 Incorrect hardware configuration change
has been detected.
28449051 IOP cache data exists for a missing or
Servicer Response: failed device.
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, Servicer Response:
or stop an array on this IOP. If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
FRU List: perform the action indicated for the 9054 reference
SVCDOCS code. Otherwise, perform IOPIP27.
FRU List:
28449029 Incorrect hardware configuration change SVCDOCS
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
192
28449052 • 2844B3B4
28449052 Cache data exists for device that has 28449090 Disk unit has been modified after the
been modified. last known status.
Servicer Response: Servicer Response:
Perform IOPIP28. Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
FRU List:
problem. If you cannot resolve the problem, contact
SVCDOCS
your next level of support.
FRU List:
28449053 IOP resources not available due to
SVCDOCS
previous problems.
Servicer Response:
28449091 Incorrect hardware configuration change
Take action on other IOP reference codes which have
has been detected.
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from Servicer Response:
removable media. Look for Product Activity Log entries Re-IPL the system. If any reference codes are surfaced,
for other IOP reference codes and take action on them. use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
FRU List:
your next level of support.
SVCDOCS
FRU List:
SVCDOCS
28449054 IOP resources not available due to
previous problems.
28449092 Disk unit requires initialization before
Servicer Response:
use.
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you Servicer Response:
cannot perform a type A or B IPL, perform a type D Perform IOPIP26.
IPL from removable media. Look for Product Activity
FRU List:
Log entries for other IOP reference codes and take
SVCDOCS
action on them.
FRU List:
2844B3B1 A permanent I/O processor failure
SVCDOCS
occurred
FRU List:
28449081 I/O processor card detected device error
IOP
FRU List:
FI01105
2844B3B2 A permanent I/O processor failure
occurred
STORIOA
FRU List:
IOP
28449082 I/O processor card detected device error
Servicer Response:
2844B3B3 A permanent I/O processor failure
Perform IOPIP16.
occurred
FRU List:
FRU List:
FI01105
IOP
STORIOA
2844B3B4 A permanent I/O processor failure
FI01140 occurred
FRU List:
BACKPLN IOP
FI01106
2844B3B5 A permanent I/O processor failure 2844B412 Tape/CD or disk bus interface error
occurred occurred
FRU List: Servicer Response:
IOP Perform IOPIP16.
FRU List:
2844B3B6 A permanent I/O processor failure FI01107
occurred
FI01140
FRU List:
IOP
STORIOA
IOP
2844B3E0 I/O processor detected a fault condition.
FRU List: FI01104
IOP
MA_BRDG
MA_BRDG
2844FF3D I/O adapter detected a recoverable error
2844B3E1 I/O processor detected a fault condition.
FRU List:
FRU List: STORIOA
IOP
ANYBRDG
MA_BRDG
2844FF6D I/O processor detected a recoverable
2844B410 A permanent I/O processor failure system bus error.
occurred
FRU List:
FRU List: IOP
STORIOA
ANYBUS
2844B411 A permanent I/O processor failure
occurred 284B0A17 A permanent I/O processor failure
occurred
FRU List:
STORIOA FRU List:
IOP
MA_BRDG
194
284B0A22 • 284B3002
Servicer Response:
A microprocessor exception occurred on the I/O 284B2202 Removable media error during IPL
processor. FRU List:
FRU List: FI00022
AJDGP01
FI01105
IOP
284B3000 A permanent I/O processor failure
FI01104 occurred
Servicer Response:
Display the Service ActionLog entry for this SRC. If the 284B3002 Addressed device failed to respond to
Failing Item indicates IOP, then replace the IOP. If the selection
Failing Item indicates SVCDOCS, then do NOT replace Servicer Response:
the IOP. This is a recoverable error. Perform the Perform IOPIP16.
following:
FRU List:
FI01105 USER
STORIOA FI01107
FI01140 STORIOA
FI01141
284B3023 I/O processor detected a SCSI bus
configuration error
FI01106
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
284B3006 System bus error possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
IOP devices.
FRU List:
ANYBUS USER
FI01101 FI01107
FI01107
284B3084 I/O processor card or Licensed Internal
STORIOA Code error
Servicer Response:
284B3021 I/O processor detected a SCSI bus A microprocessor exception occurred on the I/O
configuration error processor.
196
284B3100 • 284B3122
284B3100 I/O processor card detected interface 284B3109 I/O processor timed out a device
error command
Servicer Response: Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13. Perform IOPIP16.
FRU List: FRU List:
FI01107 FI01105
STORIOA STORIOA
FI01140 FI01140
DEVBPLN BACKPLN
FI01106
284B3101 I/O processor card detected interface
error
284B3110 I/O processor card detected interface
Servicer Response:
error
Error occurred on SCSI bus 1. Perform IOPIP13.
Servicer Response:
FRU List:
Perform IOPIP16.
FI01107
FRU List:
STORIOA FI01105
FI01140 STORIOA
DEVBPLN FI01140
BACKPLN
284B3102 I/O processor card detected interface
error
FI01106
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13.
284B3120 I/O Processor detected that the bus is
FRU List: not operational
FI01107
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
STORIOA
and caused the bus to become not operational. Remove
the device.
FI01140
FRU List:
DEVBPLN SVCDOCS
284B3103 I/O processor card detected interface 284B3121 I/O Processor detected that the bus is
error not operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
FRU List: the device.
FI01107
FRU List:
STORIOA SVCDOCS
284B3141 I/O Processor detected that the bus is 284B3203 Disk media format bad
now operational
FRU List:
Servicer Response: FI01105
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational. 284B3205 Disk sector read error
Servicer Response:
284B3142 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk
now operational unit does not need to be replaced.
198
284B3250 • 284B6082
284B3250 Disk unit requires initialization before 284B6070 A permanent I/O processor failure
use. occurred
Servicer Response: FRU List:
Performa D-IPL and work on errors found in the log. IOP
FRU List:
USER 284B6071 I/O processor Licensed Internal Code
error
284B3300 Storage unit detected a media problem FRU List:
AJDGP01
Servicer Response:
Perform IOPIP01.
284B6072 I/O processor Licensed Internal Code
FRU List:
error
MEDIA
FRU List:
FI00121 AJDGP01
FI01141 IOP
284B3400 I/O processor card detected device error 284B6073 IPL device not ready
Servicer Response: FRU List:
NOTE: Ifexternal devices are attached check EXTSCSI MEDIA
and DEVTERM first.
FI01105
FRU List:
FI02112
USER
STORIOA
284B6075 I/O processor resource not available
FI01106
FRU List:
AJDGP01
DEVTERM
IOP
STORIOA
284B6083 I/O processor Licensed Internal Code
error
284B8004 Voltage drop detected on I/O processor 5
FRU List:
volt powersupply.
AJDGP01
FRU List:
IOP FI01141
STORIOA
284B6085 I/O processor Licensed Internal Code
error
284B8005 A recoverable IOP or cache adaptor card
FRU List:
error occurred.
AJDGP01
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
MA_BRDG Exchange the FRUs one at a time in the order shown.
FRU List:
284B6200 A permanent IOA hardware error STORIOA
occurred
CACHE
FRU List:
FCIOA
284B8007 A recoverable cache adaptor card error
OPT_CLN occurred.
Servicer Response:
284B6201 IOA LID is not valid
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
AJDGP01
FRU List:
CACHE
284B6602 An I/O processor Licensed Internal
Code error occurred.
STORIOA
FRU List:
AJDGP01
284B8010 A permanent cache adaptor card failure
occurred.
284B8000 A permanent IOP or cache adaptor card
failure occurred. Servicer Response:
The cache adaptor card may be missing, broken or
Servicer Response: incompatible.
Note: DO NOT replace both FRUs at the same time. Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown. Exchange the FRUs one at a time in the order shown.
FRU List: FRU List:
STORIOA CACHE
CACHE STORIOA
284B8002 A permanent cache adaptor card failure 284B8011 A permanent cache adaptor card failure
occurred. occurred.
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or
Note: DO NOT replace both FRUs at the same time. incompatible.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
CACHE
FRU List:
200
284B8100 • 284B8157
CACHE
284B8146 Disk device detected recoverable error
STORIOA FRU List:
FI01105
284B8100 I/O processor Licensed Internal Code
error 284B8150 A permanent I/O processor failure
occurred
FRU List:
AJDGP01 FRU List:
STORIOA
IOP
ANYBRDG
284B8130 IOA detected recoverable device bus
error 284B8151 I/O processor Licensed Internal Code
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required. FRU List:
This reference code is logged for information only. AJDGP01
STORIOA
284B8131 IOA detected recoverable device bus
error
284B8155 A permanent I/O processor failure
Servicer Response:
occurred
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only. FRU List:
AJDGP01
284B8132 IOA detected recoverable device bus
STORIOA
error
Servicer Response:
284B8156 A permanent I/O processor failure
An erroroccurred on SCSI bus 2. No action is required.
occurred
This reference code is logged for information only.
FRU List:
AJDGP01
284B8133 IOA detected recoverable device bus
error
STORIOA
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only. 284B8157 I/O adapter card error
Servicer Response:
284B8140 IOA detected recoverable device bus Display the Service ActionLog entry for this SRC. If the
error Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
Servicer Response: do NOT replace the I/O adapter. This is a recoverable
No actionis required. This reference code is logged for error. Perform the following for the I/O processor that
information only. the I/O adapter is attached to:
284B8141 IOA detected recoverable device error 1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
Servicer Response: the IOP. Other resources attached to the IOP may then
No actionis required. This reference code is logged for need to be Varied On.
information only.
2. If disk units are not attached, perform the VRYCFG
284B8145 A recoverable I/O processor error RESET(*YES) command to reset the IOP and Vary On
occurred. attached resources.
284B8200 I/O processor Licensed Internal Code 284B9002 I/O processor card detected device error
error
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
IOP
STORIOA
284B8300 I/O processor card or Licensed Internal
Code error FI01140
Servicer Response:
A microprocessor exception occurred on the I/O BACKPLN
processor.
FI01106
FRU List:
STORIOA
284B9008 I/O card does not support functions
IOP expected by devices
Servicer Response:
AJDGP01 Perform IOPIP25.
FRU List:
284B8301 Not valid condition in I/O Processor SVCDOCS
Licensed InternalCode
Servicer Response: 284B9009 Call your next level of support for
The Licensed Internal Code found a condition that assistance
should not haveoccurred.
FRU List:
FRU List: SVCDOCS
FI01101
284B9010 Cache data associated with attached
AJDGP01
devices cannot befound . Perform
IOPIP31.
IOP
FRU List:
SVCDOCS
284B8400 I/O processor Licensed Internal Code
error
284B9011 Cache data belongs to devices other
FRU List:
than those attached
AJDGP01
Servicer Response:
Perform IOPIP32.
284B9000 I/O processor card detected device error
FRU List:
FRU List:
SVCDOCS
FI01105
202
284B9013 • 284B9031
284B9013 The IOP and attached cache adaptor 284B9026 Array not functional due to present
card are not compatible. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP19. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS
284B9020 Array not functional due to present 284B9027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS
284B9021 Array not functional due to present 284B9028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
284B9022 Array not functional due to present
hardware configuration.
284B9029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
284B9023 Array not functional due to present
hardware configuration.
284B902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entrycontains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
284B9024 Array not functional due to present the same time as this reference code as the starting
hardware configuration. point for this problem.
Servicer Response:
Perform IOPIP22. 284B9030 Array no longer protected due to
missing or failed diskunit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
284B9025 Disk unit is not supported at its
physical location.
284B9031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No actionrequired. Protection will be automatically
FRU List: restarted.
SVCDOCS
284B9053 IOP resources not available due to 284B9091 Incorrect hardware configuration change
previous problems. has been detected.
Servicer Response: Servicer Response:
Take action on other IOP reference codes which have Re-IPL the system. If any reference codes are surfaced,
surfaced. If you cannot get to SST or DST, and cannot use the new reference code as the entry point to the
perform a type A or B IPL, perform a type D IPL from problem. If you cannot resolve the problem, contact
removable media. Look for Product Activity Log entries your next level of support.
for other IOP reference codes and take action on them.
FRU List:
FRU List: SVCDOCS
SVCDOCS
204
284BB3B1 • 284BBE00
SVCDOCS
284BB3E0 I/O processor detected a fault condition.
FRU List:
284BB3B1 A permanent I/O processor failure
IOP
occurred
FRU List: MA_BRDG
IOP
284BB3E1 I/O processor detected a fault condition.
284BB3B2 A permanent I/O processor failure
FRU List:
occurred
IOP
FRU List:
IOP MA_BRDG
284BB3B3 A permanent I/O processor failure 284BB410 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA
284BB3B4 A permanent I/O processor failure 284BB411 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA
284BB3B5 A permanent I/O processor failure 284BB412 Tape/CD or disk bus interface error
occurred occurred
FRU List: Servicer Response:
IOP Perform IOPIP16.
FRU List:
284BB3B6 A permanent I/O processor failure FI01107
occurred
FRU List: FI01140
IOP
STORIOA
IOP
FI01104
MA_BRDG
284BFF6D I/O processor detected a recoverable
system bus error.
284BFF3D I/O adapter detected a recoverable error
FRU List:
FRU List: IOP
STORIOA
ANYBUS
ANYBRDG
2750B980 I/O adapter hardware error detected 2751B980 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719
FI00730 FI00730
2750B981 I/O adapter hardware error detected 2751B981 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719
FI00730 FI00730
2750B982 I/O adapter hardware error detected 2751B982 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719
FI00730 FI00730
2750B983 I/O adapter hardware error detected 2751B983 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719
FI00730 FI00730
206
2761B981 • 27658141
FI00730 FI00719
FI00730
2761B981 I/O adapter hardware error detected
FRU List:
2761B983 I/O adapter hardware error detected
FI00719
FRU List:
FI00730 FI00719
FI00730
2761B982 I/O adapter hardware error detected
FRU List:
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
This reference code and the 3120 reference code that
27653020 I/O processor detected a configuration
occurred before it require no service action, since the
error
port is now operational.
Servicer Response:
Eithertoo many devices or the wrong kind of devices
27653400 I/O processor card detected device error
have been configured under the IOA. Change the
configuration. FRU List:
FCDEV
FRU List:
SVCDOCS
FCINTF
Servicer Response:
27658141 IOA detected recoverable device error
Servicer Response:
27659091 Incorrect hardware configuration change
No actionrequired. This reference code is logged for
has been detected.
information only.
Servicer Response:
Reset the I/O processor and then IPL the I/O
27658145 A recoverable I/O processor error
processor. For information about how to reset and IPL
occurred.
the I/O processor, see Debug the resource. If an I/O
FRU List: processor reset and I/O processor IPL does not resolve
FCIOA the problem, contact your next level of support.
FRU List:
OPT_CLN SVCDOCS
27658146 Disk device detected recoverable error 27659092 Incorrect hardware configuration change
FRU List: has been detected.
FCDEV Servicer Response:
Reset the I/O processor and then IPL the I/O
27658150 A permanent I/O processor failure processor. For information about how to reset and IPL
occurred the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
FRU List: the problem, contact your next level of support.
FCIOA
FRU List:
ANYBRDG SVCDOCS
OPT_CLN
208
27663120 • 27668156
27663120 I/O processor detected a port failure 27668145 A recoverable I/O processor error
occurred.
FRU List:
FCPORT FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
27668146 Disk device detected recoverable error
OPT_CLN
FRU List:
FCDEV
27663140 I/O Processor detected that a port is now
operational
27668150 A permanent I/O processor failure
Servicer Response: occurred
This reference code and the 3120 reference code that
occurred before it require no service action, since the FRU List:
port is now operational. FCIOA
ANYBRDG
27663400 I/O processor card detected device error
FRU List: OPT_CLN
FCDEV
27668151 I/O processor Licensed Internal Code
FCINTF
error
ANYFC FRU List:
AJDGP01
FCIOA
FCIOA
OPT_CLN
IOP
276634FF Format in progress
OPT_CLN
Servicer Response:
The device indicated that a formatis in progress. When
27668155 A permanent I/O processor failure
the format is complete, the device should be useable.
occurred
No action is required. This reference code is logged for
information only. FRU List:
AJDGP01
27668130 Recovered Fibre Channel interface error
FCIOA
Servicer Response:
No actionrequired. This reference code is logged for OPT_CLN
information only.
27668156 A permanent I/O processor failure
27668140 Recovered Fibre Channel interface error occurred
Servicer Response: FRU List:
No actionrequired. This reference code is logged for AJDGP01
information only.
FCIOA
27668141 IOA detected recoverable device error
OPT_CLN
Servicer Response:
No actionrequired. This reference code is logged for
information only.
27669091 Incorrect hardware configuration change 27873120 I/O processor detected a port failure
has been detected.
FRU List:
Servicer Response: FCPORT
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL FCIOA
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve FCDEV
the problem, contact your next level of support.
FRU List: OPT_CLN
SVCDOCS
27873140 I/O Processor detected that a port is now
27669092 Incorrect hardware configuration change operational
has been detected. Servicer Response:
Servicer Response: This reference code and the 3120 reference code that
Reset the I/O processor and then IPL the I/O occurred before it require no service action, since the
processor. For information about how to reset and IPL port is now operational.
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve 27873400 I/O processor card detected device error
the problem, contact your next level of support.
FRU List:
FRU List: FCDEV
SVCDOCS
FCINTF
2766FF3D Recovered IOA error
ANYFC
FRU List:
FCIOA
FCIOA
ANYBRDG
OPT_CLN
OPT_CLN
278734FF Format in progress
27873020 I/O processor detected a configuration Servicer Response:
error The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
Servicer Response: No action is required. This reference code is logged for
Eithertoo many devices or the wrong kind of devices information only.
have been configured under the IOA. Change the
configuration.
27878130 Recovered Fibre Channel interface error
FRU List:
SVCDOCS Servicer Response:
No actionrequired. This reference code is logged for
information only.
27873100 I/O processor card detected interface
error
27878140 Recovered Fibre Channel interface error
FRU List:
FCINTF Servicer Response:
No actionrequired. This reference code is logged for
ANYFC information only.
210
27878145 • 280D3100
27878145 A recoverable I/O processor error 27879091 Incorrect hardware configuration change
occurred. has been detected.
FRU List: Servicer Response:
FCIOA Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
OPT_CLN the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
27878146 Disk device detected recoverable error
FRU List:
FRU List: SVCDOCS
FCDEV
280D3120 I/O processor detected a port failure 280D8145 A recoverable I/O processor error
occurred.
FRU List:
FCPORT FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
280D8146 Disk device detected recoverable error
OPT_CLN
FRU List:
FCDEV
280D3140 I/O Processor detected that a port is now
operational
280D8150 A permanent I/O processor failure
Servicer Response: occurred
This reference code and the 3120 reference code that
occurred before it require no service action, since the FRU List:
port is now operational. FCIOA
ANYBRDG
280D3400 I/O processor card detected device error
FRU List: OPT_CLN
FCDEV
280D8151 I/O processor Licensed Internal Code
FCINTF
error
ANYFC FRU List:
AJDGP01
FCIOA
FCIOA
OPT_CLN
IOP
280D34FF Format in progress
OPT_CLN
Servicer Response:
The device indicated that a formatis in progress. When
280D8155 A permanent I/O processor failure
the format is complete, the device should be useable.
occurred
No action is required. This reference code is logged for
information only. FRU List:
AJDGP01
280D8130 Recovered Fibre Channel interface error
FCIOA
Servicer Response:
No actionrequired. This reference code is logged for OPT_CLN
information only.
280D8156 A permanent I/O processor failure
280D8140 Recovered Fibre Channel interface error occurred
Servicer Response: FRU List:
No actionrequired. This reference code is logged for AJDGP01
information only.
FCIOA
280D8141 IOA detected recoverable device error
OPT_CLN
Servicer Response:
No actionrequired. This reference code is logged for
information only.
212
280D9091 • 280E8141
280D9091 Incorrect hardware configuration change 280E3120 I/O processor detected a port failure
has been detected.
FRU List:
Servicer Response: FCPORT
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL FCIOA
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve FCDEV
the problem, contact your next level of support.
FRU List: OPT_CLN
SVCDOCS
280E3140 I/O Processor detected that a port is now
280D9092 Incorrect hardware configuration change operational
has been detected. Servicer Response:
Servicer Response: This reference code and the 3120 reference code that
Reset the I/O processor and then IPL the I/O occurred before it require no service action, since the
processor. For information about how to reset and IPL port is now operational.
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve 280E3400 I/O processor card detected device error
the problem, contact your next level of support.
FRU List:
FRU List: FCDEV
SVCDOCS
FCINTF
280DFF3D Recovered IOA error
ANYFC
FRU List:
FCIOA
FCIOA
ANYBRDG
OPT_CLN
OPT_CLN
280E34FF Format in progress
280E3020 I/O processor detected a configuration Servicer Response:
error The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
Servicer Response: No action is required. This reference code is logged for
Eithertoo many devices or the wrong kind of devices information only.
have been configured under the IOA. Change the
configuration.
280E8130 Recovered Fibre Channel interface error
FRU List:
SVCDOCS Servicer Response:
No actionrequired. This reference code is logged for
information only.
280E3100 I/O processor card detected interface
error
280E8140 Recovered Fibre Channel interface error
FRU List:
FCINTF Servicer Response:
No actionrequired. This reference code is logged for
ANYFC information only.
280E8145 A recoverable I/O processor error 280E9091 Incorrect hardware configuration change
occurred. has been detected.
FRU List: Servicer Response:
FCIOA Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
OPT_CLN the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
280E8146 Disk device detected recoverable error
FRU List:
FRU List: SVCDOCS
FCDEV
214
57043120 • 57048156
57043120 I/O processor detected a port failure 57048145 A recoverable I/O processor error
occurred.
FRU List:
FCPORT FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
57048146 Disk device detected recoverable error
OPT_CLN
FRU List:
FCDEV
57043140 I/O Processor detected that a port is now
operational
57048150 A permanent I/O processor failure
Servicer Response: occurred
This reference code and the 3120 reference code that
occurred before it require no service action, since the FRU List:
port is now operational. FCIOA
ANYBRDG
57043400 I/O processor card detected device error
FRU List: OPT_CLN
FCDEV
57048151 I/O processor Licensed Internal Code
FCINTF
error
ANYFC FRU List:
AJDGP01
FCIOA
FCIOA
OPT_CLN
IOP
570434FF Format in progress
OPT_CLN
Servicer Response:
The device indicated that a formatis in progress. When
57048155 A permanent I/O processor failure
the format is complete, the device should be useable.
occurred
No action is required. This reference code is logged for
information only. FRU List:
AJDGP01
57048130 Recovered Fibre Channel interface error
FCIOA
Servicer Response:
No actionrequired. This reference code is logged for OPT_CLN
information only.
57048156 A permanent I/O processor failure
57048140 Recovered Fibre Channel interface error occurred
Servicer Response: FRU List:
No actionrequired. This reference code is logged for AJDGP01
information only.
FCIOA
57048141 IOA detected recoverable device error
OPT_CLN
Servicer Response:
No actionrequired. This reference code is logged for
information only.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
FI00718
2772B904 I/O adapter Licensed Internal Code
failed.
2771B940 I/O adapter hardware error detected
FRU List:
FRU List: AJDGP01
FI00719
FI00719
FI00718
2772B934 Incompatible hardware detected.
AJDGP01
FRU List:
MA_BRDG FI00719
FI00718
2771B941 One half of I/O adapter failed.
FRU List:
2772B940 I/O adapter hardware error detected
FI00719
216
2772B941 • 2803000A
FI00718
2772B941 One half of I/O adapter failed.
FRU List: AJDGP01
FI00719
Servicer Response:
Set the time and date. 28030005 Real-time-clock battery error
Servicer Response:
Note: This isnormally an informational message. If the Replacethe system backplane.
problem persists, replace the system backplane.
FRU List:
FRU List: SYSBKP2
SYSBKP2
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
FI00730
281xB910 I/O adapter hardware error detected
FRU List: FI00718
FI00719
2838B904 I/O adapter Licensed Internal Code 2849B904 I/O adapter Licensed Internal Code
failed. failed.
FRU List: FRU List:
AJDGP01 AJDGP01
FI00719 FI00719
2838B930 I/O adapter Licensed Internal Code 2849B930 I/O adapter Licensed Internal Code
failed. failed.
FRU List: FRU List:
AJDGP01 AJDGP01
FI00718 FI00718
FI00719 FI00719
2838B931 I/O adapter hardware error detected 2849B931 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
AJDGP01 AJDGP01
MA_BRDG MA_BRDG
AJDGP01 AJDGP01
218
283C1511 • 283C7624
(283C, 283D, 283F, 28B9, 28CB, 28CC, 28D2, 28DB, 28DF) Device
backplane reference codes
Device backplane reference codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
283C1511 A non-fatal error occurred on power 283C3002 Addressed device backplane failed to
supply 1 respond to selection.
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA
FI01106 FI01140
DEVBPLN FI01106
283C1515 A fatal error occurred on power supply 283C3109 I/O adapter timed out a device
1 backplane command.
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA
FI01106 FI01140
DEVBPLN FI01106
283C1521 A non-fatal error occurred on power 283C7611 A fatal error occurred on redundant fan
supply 2 1
FRU List: FRU List:
DISKPWR DISKFAN
DISKFAN
283C7614 A fatal error occurred on fan 1
FI01106 FRU List:
DISKFAN
DEVBPLN
283C7621 A fatal error occurred on redundant fan
283C1525 A fatal error occurred on power supply 2
2 FRU List:
FRU List: DISKFAN
DISKPWR
283C7624 A fatal error occurred on fan 2
DISKFAN
FRU List:
FI01106 DISKFAN
DEVBPLN
283C7631 A fatal error occurred on redundant fan 283D1521 A non-fatal error occurred on power
3 supply 2
FRU List: FRU List:
DISKFAN DISKPWR
DISKFAN
283C7634 A fatal error occurred on fan 3
FRU List: FI01106
DISKFAN
DEVBPLN
283C8401 Removable media power fault
FRU List: 283D1525 A fatal error occurred on power supply
DEVBPLN 2
FRU List:
283C8404 System log entry only, no service action DISKPWR
required
DISKFAN
STORIOA
283D1511 A non-fatal error occurred on power
supply 1 FI01140
FRU List:
DISKPWR FI01106
STORIOA
283D1515 A fatal error occurred on power supply
1 FI01140
FRU List:
DISKPWR FI01106
220
283D7621 • 283F3109
DISKFAN
283D7621 A fatal error occurred on redundant fan
2
FI01106
FRU List:
DISKFAN DEVBPLN
283D7624 A fatal error occurred on fan 2 283F1521 A non-fatal error occurred on power
FRU List: supply 2
DISKFAN FRU List:
DISKPWR
283D7631 A fatal error occurred on redundant fan
3 DISKFAN
FI01106
283F7611 A fatal error occurred on redundant fan
1
DEVBPLN
FRU List:
DISKFAN
28B91515 A fatal error occurred on power supply
1
283F7614 A fatal error occurred on fan 1
FRU List:
FRU List: DISKPWR
DISKFAN
DISKFAN
283F7621 A fatal error occurred on redundant fan
2 FI01106
STORIOA STORIOA
FI01140 FI01140
FI01106 FI01106
28B91511 A non-fatal error occurred on power 28B93109 I/O adapter timed out a device
supply 1 backplane command
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA
222
28B97611 • 28CB3002
FI01140
28CB1511 A non-fatal error occurred on power
supply 1
FI01106
FRU List:
DISKPWR
28B97611 A fatal error occurred on redundant fan
1
DISKFAN
FRU List:
DISKFAN FI01106
DEVBPLN
28B97614 A fatal error occurred on fan 1
FRU List:
28CB1515 A fatal error occurred on power supply
DISKFAN
1
FRU List:
28B97621 A fatal error occurred on redundant fan
DISKPWR
2
FRU List: DISKFAN
DISKFAN
FI01106
28B97624 A fatal error occurred on fan 2
DEVBPLN
FRU List:
DISKFAN
28CB1521 A non-fatal error occurred on power
supply 2
28B97631 A fatal error occurred on redundant fan
3 FRU List:
DISKPWR
FRU List:
DISKFAN DISKFAN
FI01106 STORIOA
FI01140
FI01106
FI01140
28CB3109 I/O adapter timed out a device
backplane command
FI01106
FRU List:
DEVBPLN
28CC1511 A non-fatal error occurred on power
supply 1
STORIOA
FRU List:
FI01140 DISKPWR
FI01106 DISKFAN
FI01106
28CB7611 A fatal error occurred on redundant fan
1
DEVBPLN
FRU List:
DISKFAN
28CC1515 A fatal error occurred on power supply
1
28CB7614 A fatal error occurred on fan 1
FRU List:
FRU List: DISKPWR
DISKFAN
DISKFAN
28CB7621 A fatal error occurred on redundant fan
2 FI01106
STORIOA STORIOA
224
28CC3109 • 28D21525
FI01140
28CCFFF4 Device backplane problem
FI01106 FRU List:
DEVBPLN
28CC3109 I/O adapter timed out a device
STORIOA
backplane command
FRU List: FI01140
DEVBPLN
FI01106
STORIOA
28D21511 A non-fatal error occurred on power
FI01140
supply 1
FI01106 FRU List:
DISKPWR
28CC7611 A fatal error occurred on redundant fan
DISKFAN
1
FRU List: FI01106
DISKFAN
DEVBPLN
28CC7614 A fatal error occurred on fan 1
28D21515 A fatal error occurred on power supply
FRU List:
1
DISKFAN
FRU List:
DISKPWR
28CC7621 A fatal error occurred on redundant fan
2
DISKFAN
FRU List:
DISKFAN FI01106
FRU List:
DISKFAN 28D21521 A non-fatal error occurred on power
supply 2
DEVBPLN
28D23002 Addressed device backplane failed to 28D28401 Removable media power fault
respond to selection
FRU List:
FRU List: DEVBPLN
DEVBPLN
28D28404 System log entry only, no service action
STORIOA
required
FI01140
28D2FFF4 Device backplane problem
FI01106 FRU List:
DEVBPLN
28D23109 I/O adapter timed out a device
backplane command STORIOA
FRU List:
FI01140
DEVBPLN
FI01106
STORIOA
FI01106
28D27634 A fatal error occurred on fan 3
FRU List: DEVBPLN
DISKFAN
226
28DB1525 • 28DF1515
28DB1525 A fatal error occurred on power supply 28DB7631 A fatal error occurred on redundant fan
2 3
FRU List: FRU List:
DISKPWR DISKFAN
DISKFAN
28DB7634 A fatal error occurred on fan 3
FI01106 FRU List:
DISKFAN
DEVBPLN
28DB8401 Removable media power fault
28DB3002 Addressed device backplane failed to FRU List:
respond to selection DEVBPLN
FRU List:
DEVBPLN 28DB8404 System log entry only, no service action
required
STORIOA
STORIOA
28DF1511 A non-fatal error occurred on power
FI01140 supply 1
FRU List:
FI01106 DISKPWR
28DB7614 A fatal error occurred on fan 1 28DF1515 A fatal error occurred on power supply
FRU List: 1
DISKFAN FRU List:
DISKPWR
28DB7621 A fatal error occurred on redundant fan
2 DISKFAN
FRU List:
FI01106
DISKFAN
DEVBPLN
28DB7624 A fatal error occurred on fan 2
FRU List:
DISKFAN
FRU List:
28DF1521 A non-fatal error occurred on power
DISKFAN
supply 2
FRU List:
28DF7614 A fatal error occurred on fan 1
DISKPWR
FRU List:
DISKFAN DISKFAN
FI01106
28DF7621 A fatal error occurred on redundant fan
2
DEVBPLN
FRU List:
DISKFAN
28DF1525 A fatal error occurred on power supply
2
28DF7624 A fatal error occurred on fan 2
FRU List:
DISKPWR FRU List:
DISKFAN
DISKFAN
28DF7631 A fatal error occurred on redundant fan
FI01106 3
If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16
character line of function 11. If the error is reported on the console, the unit reference code is the 4
rightmost characters of word 1.
228
28470A17 • 28473087
AJDGP01
28470A17 A permanent I/O processor failure
occurred
28473002 Addressed device is not responding
FRU List:
IOP FRU List:
FCPORT
MA_BRDG
FCDEV
AJDGP01
FCIOA
AJDG301
FCINTF
28470A22 I/O processor detected a storage transfer
error OPT_CLN
FRU List:
AJDGP01 28473006 System bus error
FRU List:
AJDG301 IOP
IOP ANYBUS
MA_BRDG FCIOA
FRU List:
AJDGP01 28473080 I/O processor Licensed Internal Code
error
AJDG301 FRU List:
AJDGP01
28471310 I/O processor resource not available
28473081 System log entry only, no service action
Servicer Response:
required
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them. 28473084 I/O processor card or Licensed Internal
Code error
28473000 A permanent I/O processor failure Servicer Response:
occurred A microprocessor exception occurred on the I/O
processor.
FRU List:
FCIOA FRU List:
AJDGP01
IOP
IOP
MA_BRDG
FCIOA
OPT_CLN
MA_BRDG
28473001 Not valid condition in I/O Processor
Licensed Internal Code OPT_CLN
Servicer Response:
The Licensed Internal Code found a condition that 28473087 I/O processor resource not available
should not have occurred. Servicer Response:
FRU List: The Licensed Internal Code could not allocate resources
IOP on the I/O processor card.
FRU List:
AJDGP01
28473501 I/O processor Licensed Internal Code
error
AJDG301
FRU List:
FCIOA AJDGP01
OPT_CLN IOP
28473100 I/O processor card detected interface 28476070 A permanent I/O processor failure
error occurred
28473109 I/O processor timed out a device 28476072 I/O processor Licensed Internal Code
command error
FCINTF IOP
IOP
230
28476083 • 2847B3B1
28476083 I/O processor Licensed Internal Code 28478156 A permanent I/O processor failure
error occurred
FRU List: FRU List:
AJDGP01 AJDGP01
IOP FCIOA
OPT_CLN
28476085 I/O processor Licensed Internal Code
error
28478200 I/O processor Licensed Internal Code
FRU List:
error
AJDGP01
FRU List:
IOP AJDGP01
MA_BRDG IOP
28476200 A permanent IOA hardware error 28478300 I/O processor card or Licensed Internal
occurred Code error
FRU List: Servicer Response:
FCIOA A microprocessor exception occurred on the I/O
processor.
OPT_CLN
FRU List:
FCIOA
28476201 IOA LID is not valid
IOP
FRU List:
AJDGP01
AJDGP01
ANYBRDG IOP
OPT_CLN OPT_CLN
28478155 A permanent I/O processor failure 2847B3B1 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
AJDGP01 IOP
FCIOA
OPT_CLN
IOP
MA_BRDG
MA_BRDG
232
287FB9A0 • 28903084
28900A17 A permanent I/O processor failure 28903000 An I/O adapter failure occurred.
occurred
FRU List:
FRU List: IOP
IOP
AJDGP01
MA_BRDG
28903001 I/O adapter Licensed Internal Code
AJDG301
failed.
AJDGP01 FRU List:
IOP
28900A22 Adapter card storage error
AJDGP01
FRU List:
AJDGP01
28903006 An I/O adapter failure occurred.
AJDG301 FRU List:
IOP
IOP
ANYBUS
MA_BRDG
28903080 I/O adapter Licensed Internal Code
28901307 I/O adapter resource not available. failed.
28901310 I/O adapter resource not available. 28903084 An I/O adapter failure occurred.
Servicer Response: FRU List:
The INS processor error log is being filled faster than AJDGP01
the errors are being reported to the system. Check other
errors reported to the system and correct them. IOP
FRU List:
IOP IOA
AJDGP01 MA_BRDG
28903087 I/O adapter resource not available. 28906202 I/O processor Licensed Internal Code
error
FRU List:
AJDGP01 FRU List:
AJDGP01
AJDG301
IOP
NTUSER
28906210 I/O processor Licensed Internal Code
IOA error
FRU List:
28906070 An I/O adapter failure occurred. AJDGP01
FRU List:
IOP 28906221 I/O processor resource not available
FRU List:
28906071 I/O adapter Licensed Internal Code AJDG301
failed.
FRU List: 28906222 A permanent I/O processor failure
AJDGP01 occurred
FRU List:
28906072 I/O adapter Licensed Internal Code AJDGP01
failed.
FRU List: IOP
AJDGP01
28906223 A permanent I/O processor failure
IOP occurred
FRU List:
28906075 I/O adapter resource not available. IOP
FRU List:
AJDGP01 AJDGP01
28906083 I/O adapter Licensed Internal Code 28906224 A permanent I/O processor failure
failed. occurred
FRU List: FRU List:
AJDGP01 DISKIMG
IOP AJDGP01
IOP
28906085 I/O adapter Licensed Internal Code
failed.
MEMORY
FRU List:
AJDGP01
28906225 A permanent I/O processor failure
occurred
IOP
FRU List:
MA_BRDG AJDGP01
AJDG301
28906201 A permanent I/O processor failure
occurred
IOP
FRU List:
IOP
AJDGP01
234
28906226 • 2890653A
28906226 I/O processor card detected device error 28906532 A Virtual SCSI error was detected
FRU List: FRU List:
AJDG301 NTOPSYS
AS4NTDD AJDGP01
AS4NTDD
28906227 A HostLAN error was detected
FRU List:
28906533 A Virtual SCSI error was detected
NTUSER
FRU List:
AJDGP01 NTUSER
IOP NTOPSYS
AS4NTDD
28906228 Windows initiated a warm boot
FRU List:
28906534 A Virtual SCSI error was detected
AJDGP01
FRU List:
IOP AS4NTDD
AJDGP01
28906501 A Windows fatal error occurred
FRU List: NTOPSYS
IOP
28906535 A Virtual SCSI error was detected
AJDGP01
FRU List:
NTUSER
28906502 A Windows fatal error occurred
FRU List: NTDEVDR
AJDGP01
AJDGP01
IOP
28906538 A Virtual SCSI error was detected
28906530 A Virtual SCSI error was detected
FRU List:
FRU List: NTVSCSI
NTVSCSI
NTOPSYS
NTOPSYS
28906539 A Virtual SCSI error was detected
28906531 A Virtual SCSI error was detected
FRU List:
FRU List: NTVSCSI
NTVSCSI
AS4NTDD
AS4NTDD
NTOPSYS
NTOPSYS
AJDGP01
AJDGP01
2890653A A Virtual SCSI error was detected
FRU List:
NTOPSYS
AJDGP01
28906542 Licensed Internal Code error detected.
AS4NTDD FRU List:
AJDG301
2890653B A Virtual SCSI error was detected
AJDGP01
FRU List:
NTUSER
28906543 A Windows fatal error occurred
NTOPSYS FRU List:
NTOPSYS
AS4NTDD
NTVSCSI
2890653C A Virtual SCSI error was detected
28906580 A Windows fatal error occurred
FRU List:
AS4NTDD FRU List:
DISKIMG
AJDGP01
IOP
NTOPSYS
AJDGP01
2890653D A Virtual SCSI error was detected
289065B0 A HostLAN error was detected
FRU List:
NTUSER FRU List:
NTLANDD
NTDEVDR
NTOPSYS
AJDGP01
289065B1 A HostLAN error was detected
2890653F A Virtual SCSI error was detected FRU List:
FRU List: NTLANDD
NTDEVDR
NTOPSYS
NTOPSYS
AJDG301
AJDG301
289065B2 A HostLAN error was detected
28906540 A Virtual SCSI error was detected FRU List:
FRU List: NTDEVDR
NTVSCSI
NTOPSYS
AJDGP01
AJDG301
AJDG301
28908301 An I/O adapter failure occurred.
28906541 A permanent I/O processor failure FRU List:
occurred AJDGP01
FRU List:
IOP IOP
AJDGP01
236
2890B3B1 • 2890B4B8
2890B3B1 A permanent I/O processor failure 2890B3E0 I/O processor detected a fault condition
occurred
FRU List:
FRU List: IOP
IOP
MA_BRDG
2890B3B2 A permanent I/O processor failure
occurred 2890B3E1 An I/O adapter failure occurred.
FRU List: FRU List:
IOP IOP
2890B3B7 A permanent I/O processor failure 2890B4B4 I/O adapter hardware error detected
occurred
FRU List:
FRU List: IOP
IOP
IOA
2890B3B8 Multi-adapter bridge error detected.
MEMORY
FRU List:
MA_BRDG
2890B4B5 An I/O adapter failure occurred.
IOP FRU List:
AJDGP01
2890B3B9 A permanent I/O processor failure
occurred IOP
FRU List:
IOP 2890B4B8 Adapter card storage error
FRU List:
MEMORY
IOP
2890B4B9 An I/O adapter failure occurred. 2890BE00 An I/O adapter failure occurred.
FRU List: FRU List:
IOP AJDGP01
IOP
2890B4BC I/O adapter error; logged only.
FRU List: IOA
IOP
MA_BRDG
IOA
IOP
IOP
AJDGP01
IOP
MA_BRDG
IOP
IOA
IOP
AJDGP01
238
28920A17 • 28926070
28920A17 A permanent I/O processor failure 28923000 An I/O adapter failure occurred.
occurred
FRU List:
FRU List: IOP
IOP
AJDGP01
MA_BRDG
28923001 I/O adapter Licensed Internal Code
AJDG301
failed.
AJDGP01 FRU List:
IOP
28921310 I/O adapter resource not available. 28923084 An I/O adapter failure occurred.
Servicer Response: FRU List:
The INS processor error log is being filled faster than AJDGP01
the errors are being reported to the system. Check other
errors reported to the system and correct them. IOP
FRU List:
IOP IOA
AJDGP01 MA_BRDG
28921317 I/O processor card error 28923087 I/O adapter resource not available.
Servicer Response: FRU List:
Display the Service Action Log entry for this SRC. If AJDGP01
the Failing Item indicates to replace hardware, then
replace hardware. If the Failing Item indicates AJDG301
SVCDOCS, then do NOT replace hardware. This is a
recoverable error. If the resource is not operable, use NTUSER
Hardware Service Manager to re-IPL the resource.
Perform the VRYCFG command to Vary On the NWSD. IOA
FRU List:
SVCDOCS 28926070 An I/O adapter failure occurred.
FRU List:
IOP
28926204 I/O adapter failure due to a thermal
condition
28926071 I/O adapter Licensed Internal Code
FRU List:
failed.
IOP
FRU List:
AJDGP01
28926210 I/O processor Licensed Internal Code
error
28926072 I/O adapter Licensed Internal Code
FRU List:
failed.
AJDGP01
FRU List:
AJDGP01
28926221 I/O processor resource not available
IOP FRU List:
AJDG301
28926075 I/O adapter resource not available.
28926222 A permanent I/O processor failure
FRU List: occurred
AJDGP01
FRU List:
AJDGP01
28926083 I/O adapter Licensed Internal Code
failed.
IOP
FRU List:
AJDGP01
28926223 A permanent I/O processor failure
occurred
IOP
FRU List:
IOP
28926085 I/O adapter Licensed Internal Code
failed.
AJDGP01
FRU List:
AJDGP01
28926224 A permanent I/O processor failure
occurred
IOP
FRU List:
MA_BRDG DISKIMG
AJDGP01
28926201 A permanent I/O processor failure
occurred
IOP
FRU List:
IOP MEMORY
AJDGP01
28926225 A permanent I/O processor failure
occurred
28926202 I/O processor Licensed Internal Code
FRU List:
error
AJDGP01
FRU List:
AJDGP01 AJDG301
IOP IOP
240
28926226 • 2892653A
28926226 I/O processor card detected device error 28926532 A Virtual SCSI error was detected
FRU List: FRU List:
AJDG301 NTOPSYS
AS4NTDD AJDGP01
AS4NTDD
28926227 A HostLAN error was detected
FRU List:
28926533 A Virtual SCSI error was detected
NTUSER
FRU List:
AJDGP01 NTUSER
IOP NTOPSYS
AS4NTDD
28926228 Windows initiated a warm boot
FRU List:
28926534 A Virtual SCSI error was detected
AJDGP01
FRU List:
IOP AS4NTDD
AJDGP01
28926501 A Windows fatal error occurred
FRU List: NTOPSYS
IOP
28926535 A Virtual SCSI error was detected
AJDGP01
FRU List:
NTUSER
28926502 A Windows fatal error occurred
FRU List: NTDEVDR
AJDGP01
AJDGP01
IOP
28926538 A Virtual SCSI error was detected
28926530 A Virtual SCSI error was detected
FRU List:
FRU List: NTVSCSI
NTVSCSI
NTOPSYS
NTOPSYS
28926539 A Virtual SCSI error was detected
28926531 A Virtual SCSI error was detected
FRU List:
FRU List: NTVSCSI
NTVSCSI
AS4NTDD
AS4NTDD
NTOPSYS
NTOPSYS
AJDGP01
AJDGP01
2892653A A Virtual SCSI error was detected
FRU List:
NTOPSYS
AJDGP01
28926542 Licensed Internal Code error detected.
AS4NTDD FRU List:
AJDG301
2892653B A Virtual SCSI error was detected
AJDGP01
FRU List:
NTUSER
28926543 A Windows fatal error occurred
NTOPSYS FRU List:
NTOPSYS
AS4NTDD
NTVSCSI
2892653C A Virtual SCSI error was detected
28926580 A Windows fatal error occurred
FRU List:
AS4NTDD FRU List:
DISKIMG
AJDGP01
IOP
NTOPSYS
AJDGP01
2892653D A Virtual SCSI error was detected
289265B0 A HostLAN error was detected
FRU List:
NTUSER FRU List:
NTLANDD
NTDEVDR
NTOPSYS
AJDGP01
289265B1 A HostLAN error was detected
2892653F A Virtual SCSI error was detected FRU List:
FRU List: NTLANDD
NTDEVDR
NTOPSYS
NTOPSYS
AJDG301
AJDG301
289265B2 A HostLAN error was detected
28926540 A Virtual SCSI error was detected FRU List:
FRU List: NTDEVDR
NTVSCSI
NTOPSYS
AJDGP01
AJDG301
AJDG301
28928301 An I/O adapter failure occurred.
28926541 A permanent I/O processor failure FRU List:
occurred AJDGP01
FRU List:
IOP IOP
AJDGP01
242
2892B3B1 • 2892B4B8
2892B3B1 A permanent I/O processor failure 2892B3E0 I/O processor detected a fault condition
occurred
FRU List:
FRU List: IOP
IOP
MA_BRDG
2892B3B2 A permanent I/O processor failure
occurred 2892B3E1 An I/O adapter failure occurred.
FRU List: FRU List:
IOP IOP
2892B3B7 A permanent I/O processor failure 2892B4B4 I/O adapter hardware error detected
occurred
FRU List:
FRU List: IOP
IOP
IOA
2892B3B8 Multi-adapter bridge error detected.
MEMORY
FRU List:
MA_BRDG
2892B4B5 An I/O adapter failure occurred.
IOP FRU List:
AJDGP01
2892B3B9 A permanent I/O processor failure
occurred IOP
FRU List:
IOP 2892B4B8 Adapter card storage error
FRU List:
MEMORY
IOP
2892B4B9 An I/O adapter failure occurred. 2892BE00 An I/O adapter failure occurred.
FRU List: FRU List:
IOP AJDGP01
IOP
2892B4BC I/O adapter error; logged only.
FRU List: IOA
IOP
MA_BRDG
IOA
IOP
IOP
AJDGP01
IOP
MA_BRDG
IOP
IOA
IOP
AJDGP01
244
2B200x31 • 2B2x00EE
Do the following:
1. Check for system firmware updates, and apply if
available.
2. Replace the system backplane.
FRU List:
SYSBKP2
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
34900xxx Tape unit failure 34902003 Tape path dirty or write identification
record error
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit Servicer Response:
service information to analyze the problem. Clean the tape path using the cleaning procedures in
the 3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124.
34901xxx Tape unit failure
Servicer Response: Usethe 3490 Tape Unit service information to continue
Use online problem analysis andthe 3490 Tape Unit analyzing the problem.
service information to analyze the problem.
FRU List:
MHK0001DHK0002
34902000 Tape unit failure
Servicer Response: 34902008 Tape path dirty or read data check error
Use online problem analysis andthe 3490 Tape Unit
Servicer Response:
service information to analyze the problem.
Clean thetape path using the cleaning procedures in the
3490 Magnetic Tape Subsystem Operator’s Guide,
34902001 Tape path dirty or write data check error GA32-0124.
Servicer Response:
Use the 3490 Tape Unit service information to continue
Clean thetape path using the cleaning procedures in the
analyzing the problem.
3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124. FRU List:
MHK0001DHK0002
Use the 3490Tape Unit service information to continue
analyzing the problem.
34902009 Tape path dirty or read identification
FRU List: record error
MHK0001DHK0002
Servicer Response:
FI00845 FI00851
FI00130
34902017 Write Protect violation reported by tape
unit; loggedonly
34909100 Interface error detected by I/O processor
Servicer Response: or by tapeunit
No action required. This reference code is logged for
informationonly. Servicer Response:
Before exchanging any parts, do the following:
3490202x Tape unit failure 1. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
Servicer Response: 2. Ensure that the SCSI cable between the interposer
Use online problem analysis andthe 3490 Tape Unit and the device is seated correctly, and that there are
service information to continue analyzing the problem. no bent or damaged pins on the SCSI cable.
3. Ensure that a terminating plug is attached to the
3490205x Tape unit failure device end of the SCSI cable.
Servicer Response: FRU List:
Use online problem analysis andthe 3490 Tape Unit FI00851
service information to continue analyzing the problem.
FI00856
05H3834
248
34909200 • 34909350
EXTSCSI FI00856
61G8324 FI00130
34909200 I/O processor addressed the tape unit; 34909300 Tape unit failure
no response
FRU List:
Servicer Response: DHK0002
Before exchanging any parts, do the following:
1. Ensure that the device is powered on. 34909301 Tape device failure, redundancy lost
2. Ensure that an interposer is connected between the
Servicer Response:
I/O processor and the SCSI cable.
The tape unitdetected a hardware failure that does not
3. Ensure that the SCSI cable between the interposer prevent the tape unit from completing the present
and the device is seated correctly, and that there are operation.
no bent or damaged pins on the SCSI cable.
4. Ensure that a terminating plug is attached to the See the 3590 Tape Unit service information to
device end of the SCSI cable. determine the failing item.
FRU List: FRU List:
FI00851 DHK0002
FI00856
34909302 I/O processor Licensed Internal Code
error
05H3834
Servicer Response:
EXTSCSI If thesystem is operational, take a dump of the I/O
processor data. For more information, see the iSeries
61G8324 Service Functions information or ask your next level of
support for assistance.
34909210 Illegal or unsupported tape unit 34909350 Tape unit detected a read or write error
response on tape medium
Servicer Response: The tape unit will continue to operate with the
Use online problem analysis andthe 3490 Tape Unit previous LIC. You may do either of the following:
service information to continue analyzing the problem.
v Wait for next IPL when the system will attempt to
load the LIC for the tape unit again.
34909800 I/O processor successfully recovered v Perform TU-PIP4 to reset the IOP and the tape unit.
from temporaryerror When the IOP is reset, if the device has the wrong
Servicer Response: level of LIC, the IOP will attempt to load the new
No action required. This reference code is logged for LIC.
informationonly.
250
3490Axxx • 34942301
Verifythe following:
3490Axxx Tape unit failure
1. That power is switched on in the 3490 Tape Unit
Servicer Response: Rack:
Use online problem analysis andthe 3490 Tape Unit
v Set the 3490 Rack Unit Emergency Power Off
service information to continue analyzing the problem.
switch to the On position.
v Ensure that the 3490 Rack Enable/Off switch is
3490Bxxx Tape unit failure set to the Enable position.
Servicer Response: v Press the 3490 Rack Power On button.
Use online problem analysis andthe 3490 Tape Unit 2. Verify the following on 3490 Tape Unit:
service information to continue analyzing the problem.
v The Channel Enable/Disable switches are set to
the Enable position.
3490Cxxx Tape unit failure v The Normal/Test switch is set to the Normal
Servicer Response: position.
Use online problem analysis andthe 3490 Tape Unit v The CU Online/Offline switch is set to the Online
service information to continue analyzing the problem. position.
v The Drive Address Online/Offline switches are
3490Dxxx Tape unit failure set to the Online position.
v The Drive DC Power switches are set to the On
Servicer Response:
position.
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
If you are attempting to perform an IPL from the
device that had the error, verify that the drive control
3490Exxx Tape unit failure unit address switch has an address of hexadecimal 7
and the drive unit address switch has an address of 0.
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
Use the 3490 Tape Unit service information to continue
service information to continue analyzing the problem.
analyzing the problem.
FRU List:
3490F00x Tape unit failure
UHK0003DHK0002
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
3490FFF6 Volume statistics; logged only
service information to continue analyzing the problem.
Servicer Response:
No action required.This reference code is logged for
3490FFD5 Device error reported; tape I/O processor
information only.
Servicer Response:
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the 3494 Library Manager console for error indications. Refer to the 3494 service information to
resolve any error indications.
3. Attempt the failing operation again.
4. Does the operation complete successfully?
v Yes: The problem has been corrected. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
Servicer Response:
34942301 Library device failure.
34942307 Library device failure. Library vision 34942321 Library enclosure environmental alert
failure. was detected.
Servicer Response: Servicer Response:
Library vision failure. Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a
Use the 3494 Tape Library Dataserver Maintenance ″LIBRARY PROBLEM - NO ERROR MESSAGE.″
Information and follow the procedures for analyzing a
″LIBRARY PROBLEM - NO ERROR MESSAGE.″ FRU List:
3494
FRU List:
3494
252
35709020 • 35709102
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
35709020 I/O processor detected a SCSI bus 35709101 Fibre Channel interface error detected
configuration error
Servicer Response:
Servicer Response: If the attacheddevice is an external device, do the
Before exchanging any parts, verify that the following following before exchanging any parts:
conditions are not present: 1. Ensure that the Fibre Channel cable is correctly
v Tape and DASD devices attached to an I/O connected to the ports.
processor that does not support tape and DASD 2. Clean the Fibre Channel connectors.
devices at the same time.
3. If there is a hub attached, verify that the hub is
v A device type or model that is not given support. operational.
FRU List: 4. If there is a gateway device attached, refer to the
UHZCNFGDHZDEV gateway device service documentation for
additional problem analysis procedures.
FI00130 5. refer to the tape device service documentation for
additonal problem analysis procedures.
35709100 Interface error detected by I/O processor FRU List:
or by tapeunit FCIOA
Servicer Response:
Before exchanging any parts, do the following: FCDEV
1. Ensure that an interposer is connected between the
FCCABLE
I/O processor and the SCSI cable.
2. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are 35709102 Gateway device detected a SCSI
no bent or damaged pins on the SCSI cable. interface error
3. Ensure that a terminating plug is attached to the Servicer Response:
device end of the SCSI cable. Usethe gateway device service documentation to
analyze the problem.
FRU List:
DHZDEV FRU List:
DHZDEV
FI00131
FCGATE
05H3834
EXTSCSI
EXTSCSI
61G8324
61G8324
254
35709302 • 35709801
FRU List:
35709802 I/O processor successfully recovered
UHZFIXD
from temporaryerror
Servicer Response:
35709900 Licensed Internal Code for tape unit
No action required. This reference code is logged for
was not upgraded
informationonly.
Servicer Response:
The I/O processor loading of Licensed Internal Code
35709803 I/O processor successfully recovered
(LIC) to the programmable tape unit was not
from temporaryerror
completed.
Servicer Response:
No action required. This reference code is logged for The tape unit will continue to operate with the
informationonly. previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
35709810 Problem analysis has determined a part load the LIC for the tape drive again.
should be replaced. v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
Servicer Response:
level of LIC, the IOP will attempt to load the new
This reference code is used for ending Online Problem
LIC.
Analysis with a list of failing items. (Information Only)
FRU List:
UHZUSER
35709899 Problem analysis completed, the
problem has been corrected.
3570FFF6 Tape volume statistics logged (no action
Servicer Response:
required).
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
FI00871
358x3202 Tape unit configuration error
Servicer Response:
358x9020 Tape unit configuration error
Before exchanging anyparts, verify that the following
condition is not present: Servicer Response:
v The attached device type or model is only supported Before exchanging anyparts, verify that the following
on an I/O adapter that is attached to an I/O conditions are not present:
processor. v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
FRU List:
devices at the same time.
UH7CNFG
v An unsupported device type or model is attached.
256
358x9100 • 358x9201
FRU List:
358x9102 Gateway device detected a SCSI
UH7CNFG
interface error
FI01112
FI00872 DEVTERM
DEVTERM
358x9300 Tape unit failure
FI00871 FI00871
ANYFC
FCCABLE
FI00872
258
358x9321 • 358x9899
358x9321 Gateway device Licensed Internal Code 358x9500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data.
analyze the problem.
FRU List:
FRU List: PTFSRCH
FCCODE
358x9800 System successfully recovered from
358x9350 Tape unit detected a read or write error temporary I/O error
on tape medium
Servicer Response:
Servicer Response: No action required. This reference code is logged for
A permanent read or write error occurred. Clean the information only.
tape unit and retry the operation.
358x9801 System successfully recovered from
If cleaning the tape unit does not correct the problem,
temporary I/O error
exchange the tape media.
Servicer Response:
FRU List:
No action required. This reference code is logged for
MH7TMED
information only.
UH7CLN
358x9802 System successfully recovered from
FI00871 temporary I/O error
Servicer Response:
358x9351 Tape with excessive error rate was No action required. This reference code is logged for
mounted in tape device. information only.
Servicer Response:
The tape unit detected that the mounted tape cartridge 358x9803 System successfully recovered from
has a history of excessive read and write errors. It is temporary I/O error
recommended that you exchange the tape cartridge. Servicer Response:
FRU List: No action required. This reference code is logged for
MH7TMED information only.
FI00871
358x9900 Licensed Internal Code for tape unit
was not upgraded
PTFSRCH
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not 35929100 Interface error detected by system or by
completed. tape unit
Servicer Response:
The tape unit will continue to operate with the If the attached device is an external device, do the
previous LIC. You may do either of the following: following before exchanging any parts:
v Wait for next IPL when the system will attempt to 1. If an interposer is required, make sure that it is
load the LIC for the tape drive again. connected between the I/O processor and the SCSI
v Perform TU-PIP4 to reset the IOP and the tape unit. cable.
When the IOP is reset, if the device has the wrong 2. Ensure that the SCSI cable is seated correctly, and
level of LIC, the IOP will attempt to load the new that there are no bent or damaged pins on the SCSI
LIC. cable.
FRU List: 3. Ensure that a terminating plug is attached to the
UH7USER device end of the SCSI cable.
FRU List:
358x9901 Tape performance statistics logged. FI00871
FCDEV
35929020 Tape unit configuration error
Servicer Response: FCCABLE
Before exchanging anyparts, verify that the following
conditions are not present:
35929102 Gateway device detected a SCSI
v Tape and DASD devices attached to an I/O interface error
Processor that does not support Tape and Dasd
devices at the same time. Servicer Response:
Usethe gateway device service documentation to
v An unsupported device type or model is attached.
analyze the problem.
FRU List:
FRU List:
UH7CNFG
260
35929200 • 35929211
FI00871
35929202 Tape unit failed after Licensed Internal
Code was loaded
FCGATE
Servicer Response:
FI00872 If the attached device is an external device, do the
following before exchanging any parts:
DEVTERM 1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
35929200 Tape unit is not responding connected between the I/O processor and the SCSI
cable.
Servicer Response:
3. Ensure that the SCSI cable is seated correctly, and
If the attached deviceis an external device, do the
that there are no bent or damaged pins on the SCSI
following before exchanging any parts:
cable.
1. Ensure that the device is powered on.
4. Ensure that a terminating plug is attached to the
2. If an interposer is required, make sure that it is device end of the SCSI cable.
connected between the I/O processor and the SCSI
cable. FRU List:
FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
FI01112
cable.
4. Ensure that a terminating plug is attached to the FI00872
device end of the SCSI cable.
FRU List: DEVTERM
FI00871
35929210 Illegal or unsupported tape unit
FI01112 response
FI01112 FCCABLE
FI00872 FI00872
DEVTERM DEVTERM
MH7TMED
FRU List:
35929300 Tape unit failure
FCCODE
FRU List:
FI00871
35929350 Tape unit detected a read or write error
on tape medium
35929301 Tape device failure, redundancy lost
Servicer Response:
Servicer Response: A permanent read or write error occurred. Clean the
The tape unitdetected a hardware failure that does not tape unit and retry the operation.
prevent the tape unit from completing the current
operation. If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
FI00871 FRU List:
MH7TMED
35929302 Tape device failure or media error
UH7CLN
Servicer Response:
The tape unitdetected a failure that may be caused by a FI00871
hardware failure or a media error.
Refer to the tape unit service information for possible 35929351 Tape with excessive error rate was
information on diagnositic tests that can be run to mounted in tape device.
isolate between hardware and media failures. Servicer Response:
FRU List: The tape unit detected that the mounted tape cartridge
MH7TMED has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FI00871 FRU List:
MH7TMED
35929303 Gateway device failure
UH7CLN
Servicer Response:
Use the gateway device servicedocumenation to FI00871
analyze the problem.
FRU List: 35929355 The data format is incorrect; the tape
FCGATE cannot be read
Servicer Response:
35929310 Licensed Internal Code for the tape unit The tape unit has detected that the data format on the
is not correct tape media is not supported.
FRU List:
PTFSRCH Clean the tape unit and retry the operation.
262
35929500 • 3592FFF6
35929810 Problem analysis has determined a part 3592FFF6 Tape volume statistics logged (no action
should be replaced. required)
Servicer Response:
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
3. If there is a hub attached, verify that the hub is
35909020 I/O processor detected a SCSI bus
operational.
configuration error
4. If there is a gateway device attached, refer to the
Servicer Response: gateway device service documentation for
Before exchanging any parts, verify that the following additional problem analysis procedures.
conditions are not present:
5. refer to the tape device service documentation for
v Tape and DASD devices attached to an I/O additonal problem analysis procedures.
processor that does not support tape and DASD
devices at the same time. FRU List:
FCIOA
v A device type or model that is not given support
FRU List: FCDEV
UHQCNFG
FCCABLE
FI00851
35909102 Gateway device detected a SCSI
FI00130
interface error
Servicer Response:
35909100 Interface error detected by I/O processor
Usethe gateway device service documentation to
or by tapeunit
analyze the problem.
Servicer Response:
FRU List:
Before exchanging any parts, do the following:
FI00851
1. Ensure that an interposer is connected between the
I/O processor and the SCSI cable. FCGATE
2. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are EXTSCSI
no bent or damaged pins on the SCSI cable.
3. Ensure that a terminating plug is attached to the 61G8324
device end of the SCSI cable.
FRU List: 35909200 I/O processor addressed the tape unit;
FI00851 no response
Servicer Response:
FI00131
Before exchanging any parts, do the following:
05H3834 1. Ensure that the device is powered on.
2. Ensure that an interposer is connected between the
EXTSCSI I/O processor and the SCSI cable.
3. Ensure that the SCSI cable between the interposer
61G8324 and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
35909101 Fibre Channel interface error detected 4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
Servicer Response:
If the attacheddevice is an external device, do the FRU List:
following before exchanging any parts: FI00851
1. Ensure that the Fibre Channel cable is correctly
FI00131
connected to the ports.
2. Clean the Fibre Channel connectors. 05H3834
264
35909201 • 35909303
EXTSCSI FI00131
61G8324 FI00130
35909201 Tape unit command timeout 35909211 Gateway device detected a bus protocol
error
Servicer Response:
Before exchanging any parts,do the following: Servicer Response:
1. Ensure that the device is powered on. Usethe gateway device service documentation to
analyze the problem.
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable. FRU List:
3. Ensure that the SCSI cable between the interposer FCGATE
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable. FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. FI00851
FRU List:
FI00851 35909302 I/O processor Licensed Internal Code
error.
FI00131 Servicer Response:
If the system is operational, perform a dump of the I/O
05H3834 processor data.
FRU List:
EXTSCSI
FI00130
61G8324
35909303 Gateway device failure
35909210 Illegal or unsupported tape unit Servicer Response:
response Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FI00851 FRU List:
FCGATE
35909310 Licensed Internal Code for the tape unit 35909355 The data format is incorrect; the tape
is not correct cannot be read
FRU List: Servicer Response:
FI00851 The tape device does not give support to the data
format on the tape cartridge. Format the tape cartridge
FI00130 again or use a different tape cartridge.
266
35909899 • 3590FFF6
Servicer Response:
40100100 Power supply failure
Do the following:
Servicer Response: 1. Check the airflow to the fans, and correct any
Replace the power supply. problems that you find.
2. Look in the operating system error log for error
40100111 VRM 1 failure codes that indicate a problem with a fan. Take the
appropriate action for the error codes that you find.
FRU List:
VRMOD
40200222 Critical temperature reached
SYSBKP2
Servicer Response:
The system will power itself down to standby when a
40100122 VRM 2 failure critical temperature is reached. If this occurs, do the
following:
FRU List:
VRMOD 1. Check the connections on the fan, and correct any
problems that you find.
SYSBKP2 2. Verify that the airflow to the fan is not blocked, and
correct any problems that you find.
40110111 The system detected a battery failure. 40500111 Loss of rollup LED card
Servicer Response: Servicer Response:
Replace the battery. Reseat the rollup LED card. You can reseat the rollup
LED card while the system is powered on, but the
40200111 Warning temperature reached system might reset and reboot.
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list. If the failing item is a disk unit, go to
Start Disk Service.
Attention: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
No action required. This reference code is logged for
432x102E Out of alternate sectors for disk storage
information only.
FRU List:
DISKDRV
432x3100 Tape/optical or disk bus interface error
occurred
432x3002 Addressed device failed to respond to
Servicer Response:
selection
Perform DSKIP03.
FRU List:
FRU List:
DISKDRV
DISKDRV
STORIOA
STORIOA
BACKPLN
FI01106
FI01106
FI01140
FI01140
432x3109 IOA timed out a disk command
432x3010 Disk device returned wrong response to FRU List:
IOA DISKDRV
FRU List:
STORIOA
DISKDRV
FI01106
STORIOA
FI01140
FI01140
270
432x3131 • 432xFFF8
DISKDRV BACKPLN
432xFFF9 Temporary disk data error 432xFFFB SCSI bus reset occurred
Servicer Response: Servicer Response:
A disk unit service action is recommended only if the No action required. This reference code is logged for
Service Action Log contains an entry for this reference information only.
code.
FRU List: 432xFFFE Temporary disk bus error
DISKDRV
Servicer Response:
A disk unit service action is recommended only if the
432xFFFA Temporary disk bus error Service Action Log contains an entry for this reference
code.
Servicer Response:
A disk unit service action is recommended only if the FRU List:
Service Action Log contains an entry for this reference DISKDRV
code.
STORIOA
FRU List:
DISKDRV
FI01106
STORIOA
FI01140
FI01140
FI01141
FI00130
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
272
46853202 • 46859200
2. If an interposer is required, make sure that it is 4. Ensure that a terminating plug is attached to the
connected between the I/O processor and the SCSI device end of the SCSI cable.
cable.
FRU List:
3. Ensure that the SCSI cable is seated correctly, and FI00871
that there are no bent or damaged pins on the SCSI
cable. FI01112
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. FI00872
FRU List:
FI00871 DEVTERM
274
46859302 • 46859800
UH7CLN
46859302 Tape device failure or media error
Servicer Response: FI00871
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
46859351 Tape with excessive error rate was
mounted in tape device.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to Servicer Response:
isolate between hardware and media failures. The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
FRU List:
recommended that you exchange the tape cartridge.
MH7TMED
FRU List:
FI00871 MH7TMED
UH7CLN
46859303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
46859355 The data format is incorrect; the tape
FRU List: cannot be read
FCGATE
Servicer Response:
The tape unit has detected that the data format on the
46859310 Licensed Internal Code for the tape unit tape media is not supported.
is not correct
FRU List: Clean the tape unit and retry the operation.
PTFSRCH
If the operation continues to fail, use a different tape
FI00871 cartridge.
FRU List:
46859320 Tape device Licensed Internal Code UH7USER
failure
MH7TMED
FRU List:
FI00130 UH7CLN
FI00871 FI00871
46859321 Gateway device Licensed Internal Code 46859500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data. For more information, see Performing an
analyze the problem. IOP dump using hardware service manager.
FRU List: FRU List:
FCCODE PTFSRCH
46859350 Tape unit detected a read or write error 46859800 System successfully recovered from
on tape medium temporary I/O error
Servicer Response: Servicer Response:
A permanent read or write error occurred. Clean the No action required. This reference code is logged for
tape unit and retry the operation. information only.
FRU List:
46859801 System successfully recovered from
UH7FIXD
temporary I/O error
Servicer Response:
46859900 Licensed Internal Code for tape unit
No action required. This reference code is logged for
was not upgraded
information only.
Servicer Response:
The I/O processor loading of Licensed Internal Code
46859802 System successfully recovered from
(LIC) to the programmable tape unit was not
temporary I/O error
completed.
Servicer Response:
No action required. This reference code is logged for The tape unit will continue to operate with the
information only. previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
46859803 System successfully recovered from load the LIC for the tape drive again.
temporary I/O error v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
Servicer Response:
level of LIC, the IOP will attempt to load the new
No action required. This reference code is logged for
LIC.
information only.
FRU List:
UH7USER
46859804 System successfully recovered from
temporary I/O error
46859901 Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for Servicer Response:
information only. No action required. This reference code is logged for
information only.
46859810 Problem analysis has determined a part
should be replaced. 46859902 An IOP dump was initiated
Servicer Response: Servicer Response:
This reference code is used for ending Online Problem No action required.
Analysis with a list of failing items. (Information Only)
4685FFF6 Tape volume statistics logged (no action
46859899 Problem analysis completed, the required)
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
276
48126201 • 48126530
IOA FI00730
48126204 I/O adapter failure due to a thermal 48126227 Windows initiated a warm boot
condition
FRU List:
FRU List: NTUSER
IOA
FI00730
48126210 I/O processor Licensed Internal Code
error IOA
FRU List:
FI00730 48126228 Windows initiated a warm boot
FRU List:
48126221 I/O processor resource not available FI00730
AS4NTDD
48126531 A Virtual SCSI error was detected
FRU List: NTOPSYS
NTVSCSI
FI00730
AS4NTDD
4812653A A Virtual SCSI error was detected
NTOPSYS
FRU List:
FI00730 NTOPSYS
FI00730
48126532 A Virtual SCSI error was detected
FRU List: AS4NTDD
NTOPSYS
4812653B A Virtual SCSI error was detected
FI00730
FRU List:
AS4NTDD NTUSER
NTOPSYS
48126533 A Virtual SCSI error was detected
FRU List: AS4NTDD
NTUSER
4812653C A Virtual SCSI error was detected
NTOPSYS
FRU List:
AS4NTDD AS4NTDD
FI00730
48126534 A Virtual SCSI error was detected
FRU List: NTOPSYS
AS4NTDD
4812653D A Virtual SCSI error was detected
FI00730
FRU List:
NTOPSYS NTUSER
NTDEVDR
48126535 A Virtual SCSI error was detected
FRU List: FI00730
NTUSER
NTOPSYS
48126538 A Virtual SCSI error was detected
FRU List: LICCODE
NTVSCSI
48126540 A Virtual SCSI error was detected
NTOPSYS
FRU List:
NTVSCSI
48126539 A Virtual SCSI error was detected
FRU List: FI00730
NTVSCSI
LICCODE
278
48126541 • 4B200120
IOA
48126541 A permanent I/O processor failure
occurred
MEMORY
FRU List:
IOA
4812B4B5 An I/O adapter failure occurred.
FI00730 FRU List:
FI00730
48126542 Licensed Internal Code error detected.
IOA
FRU List:
LICCODE
4812B4B8 Adapter card storage error
FI00730 FRU List:
MEMORY
48126543 A Windows fatal error occurred
IOA
FRU List:
NTOPSYS
4812B4B9 An I/O adapter failure occurred.
NTVSCSI FRU List:
IOA
48126580 A Windows fatal error occurred
4812B4BC I/O adapter error; logged only.
FRU List:
NTOPSYS FRU List:
IOA
NTVSCSI
4812B4BE Adapter card storage error
DISKIMG
FRU List:
IOA MEMORY
FI00730 IOA
4812B4B0 I/O adapter hardware error detected 4812B904 A permanent I/O processor failure
occurred
FRU List:
IOA FRU List:
FI00730
4812B4B1 I/O adapter hardware error detected
IOA
FRU List:
IOA
4812B960 I/O processor Licensed Internal Code
error
MEMORY
FRU List:
FI00730
4812B4B4 I/O adapter hardware error detected
FRU List: IOP
Servicer Response:
On a two-way system, this error implies that one
processor is still functioning, and the system will
continue to operate in a degraded mode. At some
point, you should replace the system backplane.
FRU List:
SYSBKP2
280
Chapter 5. 5xxx Reference Codes
5xxx Reference Codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
DISKPWR
506D1511 A non-fatal error occurred on power
supply 1
DISKFAN
FRU List:
DISKPWR FI01106
DISKFAN DEVBPLN
FI01106
506D3002 Addressed device backplane failed to
respond to selection
DEVBPLN
FRU List:
DEVBPLN
506D1515 A fatal error occurred on power supply
1
STORIOA
FRU List:
DISKPWR FI01140
DISKFAN FI01106
FI01106
506D3109 I/O adapter timed out a device
backplane command
DEVBPLN
FRU List:
DEVBPLN
506D1521 A non-fatal error occurred on power
supply 2
STORIOA
FRU List:
DISKPWR FI01140
DISKFAN FI01106
FI01106
506D7611 A fatal error occurred on redundant fan
1
DEVBPLN
FRU List:
DISKFAN
506D1525 A fatal error occurred on power supply
2
506D7614 A fatal error occurred on fan 1
FRU List:
FRU List:
506E1515 A fatal error occurred on power supply
DISKFAN
1
FRU List:
506D7621 A fatal error occurred on redundant fan
DISKPWR
2
FRU List: DISKFAN
DISKFAN
FI01106
506D7624 A fatal error occurred on fan 2
DEVBPLN
FRU List:
DISKFAN
506E1521 A non-fatal error occurred on power
supply 2
506D7631 A fatal error occurred on redundant fan
3 FRU List:
DISKPWR
FRU List:
DISKFAN DISKFAN
FI01106 STORIOA
FI01140
506E1511 A non-fatal error occurred on power
supply 1
FI01106
FRU List:
DISKPWR
506E3109 I/O adapter timed out a device
backplane command
DISKFAN
FRU List:
FI01106 DEVBPLN
DEVBPLN STORIOA
FI01140
FI01106
282
506E7611 • 5701B9A0
DISKFAN
506E7611 A fatal error occurred on redundant fan
1
506E7634 A fatal error occurred on fan 3
FRU List:
DISKFAN FRU List:
DISKFAN
506E7614 A fatal error occurred on fan 1
506E8401 Removable media power fault
FRU List:
DISKFAN FRU List:
DEVBPLN
506E7621 A fatal error occurred on redundant fan
2 506E8404 System log entry only, no service action
required
FRU List:
DISKFAN
506EFFF4 Device backplane problem
506E7624 A fatal error occurred on fan 2 FRU List:
DEVBPLN
FRU List:
DISKFAN
STORIOA
MA_BRDG FI00718
AJDGP01
5700B9B0 I/O adapter hardware error detected
FRU List: MA_BRDG
FI00719
LICCODE
5701B9B0 I/O adapter hardware error detected
FRU List: MA_BRDG
FI00719
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
57020A17 A permanent I/O processor failure 57021307 I/O processor resource not available
occurred
FRU List:
FRU List: AJDGP01
IOP
AJDG301
MA_BRDG
57021310 I/O processor resource not available
AJDGP01
Servicer Response:
AJDG301 The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
57020A22 I/O processor detected a storage transfer
error
57021317 I/O processor card error
FRU List:
AJDGP01 Servicer Response:
Display the Service ActionLog entry for this SRC. If the
AJDG301 Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
IOP the IOP. This is a recoverable error. Perform the
following:
MA_BRDG
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
5702102E Out of alternate sectors for disk storage the IOP. Other resources attached to the IOP may then
FRU List: need to be Varied On.
FI01105
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
57021306 I/O processor card or Licensed Internal attached resources.
Code error
FRU List:
Servicer Response: SVCDOCS
A microprocessor exception occurred on the I/O
processor.
57022200 I/O processor Licensed Internal Code
FRU List: error
AJDGP01
FRU List:
IOP AJDGP01
284
57022202 • 57023023
FI01105
57023020 I/O processor detected a SCSI bus
configuration error
57022202 Removable media error during IPL
Servicer Response:
FRU List: Error occurred on SCSI bus 0. To correct or isolate a
FI00022 possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
FI01105 devices.
FRU List:
57023000 A permanent I/O processor failure USER
occurred
FI01107
FRU List:
FI01101
STORIOA
IOP
57023021 I/O processor detected a SCSI bus
MA_BRDG configuration error
Servicer Response:
57023001 Not valid condition in I/O Processor Error occurred on SCSI bus 1. To correct or isolate a
Licensed InternalCode possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
Servicer Response: devices.
The Licensed Internal Code found a condition that
should not haveoccurred. FRU List:
USER
FRU List:
IOP FI01107
AJDGP01 STORIOA
57023002 Addressed device failed to respond to 57023022 I/O processor detected a SCSI bus
selection configuration error
Servicer Response: Servicer Response:
Perform IOPIP16. Error occurred on SCSI bus 2. To correct or isolate a
FRU List: possible user error or configuration error, perform
FI01105 IOPIP17. Use the failing item (FI) codes to find failing
devices.
STORIOA FRU List:
USER
FI01140
FI01107
FI01141
STORIOA
FI01106
FI01107
STORIOA
57023101 I/O processor card detected interface
error
57023080 I/O processor Licensed Internal Code
Servicer Response:
error
Erroroccurred on SCSI bus 1. Perform IOPIP13.
FRU List:
FRU List:
AJDGP01
FI01107
Servicer Response:
A microprocessor exception occurred on the I/O 57023102 I/O processor card detected interface
processor. error
FI01104 STORIOA
MA_BRDG FI01140
Servicer Response:
The LicensedInternal Code could not allocate resources 57023103 I/O processor card detected interface
on the I/O processor card. error
IOACNFG STORIOA
FI01104 FI01140
FI01140 STORIOA
BACKPLN FI01140
BACKPLN
FI01106
286
57023110 • 57023151
57023110 I/O processor card detected interface 57023136 The removable media device is assigned
error elsewhere
Servicer Response: FRU List:
Perform IOPIP16. USER
FRU List:
FI01105
FI01105
FRU List:
57023200 A tape/CD or disk device reported a
FI02112
failure
FRU List: STORIOA
FI01105
FI01106
STORIOA
DEVTERM
IOP
FI01140
MEDIA
57023401 Device backplane problem
57023203 Disk media format bad
FRU List:
FRU List: DEVBPLN
FI01105
57023501 I/O processor Licensed Internal Code
57023205 Disk sector read error error
Servicer Response: FRU List:
Disk unit data may need tobe reloaded, but the disk AJDGP01
unit does not need to be replaced.
FRU List: IOP
FI01105
57023600 System log entry only, no service action
57023215 Disk sector read error required.
Servicer Response:
Disk unit data may need tobe reloaded, but the disk 57023601 System log entry only, no service action
unit does not need to be replaced. required.
FRU List:
FI01105 57026070 A permanent I/O processor failure
occurred
Servicer Response:
Performa D-IPL and work on errors found in the log. 57026071 I/O processor Licensed Internal Code
error
FRU List:
USER FRU List:
AJDGP01
288
57026075 • 57028005
57026075 I/O processor resource not available 57026201 IOA LID is not valid
FRU List: FRU List:
AJDGP01 AJDGP01
57026076 I/O processor card detected media error 57026602 An I/O processor Licensed Internal
Code error occurred.
FRU List:
MEDIA FRU List:
AJDGP01
AJDGP01
57028000 A permanent IOP or cache adaptor card
FI01105 failure occurred.
Servicer Response:
57026081 I/O processor Licensed Internal Code
error
Note: DO NOT replace both FRUs at the same time.
FRU List: Exchange the FRUs one at a time in the order shown.
AJDGP01
FRU List:
STORIOA
IOP
CACHE
57026082 I/O processor Licensed Internal Code
error
57028002 A permanent cache adaptor card failure
FRU List: occurred.
AJDGP01
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
57026083 I/O processor Licensed Internal Code
FRU List:
error
CACHE
FRU List:
AJDGP01 STORIOA
IOP
57028004 Voltage drop detected on I/O processor 5
volt powersupply.
57026085 I/O processor Licensed Internal Code
FRU List:
error
FI01141
FRU List:
AJDGP01 STORIOA
IOP
57028005 A recoverable IOP or cache adaptor card
error occurred.
MA_BRDG
Servicer Response:
57026200 A permanent IOA hardware error
Note: DO NOT replace both FRUs at the same time.
occurred
Exchange the FRUs one at a time in the order shown.
FRU List:
FRU List:
FCIOA
STORIOA
OPT_CLN
CACHE
57028007 A recoverable cache adaptor card error 57028131 IOA detected recoverable device bus
occurred. error
Servicer Response: Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
Note: DO NOT replace both FRUs at the same time. This reference code is logged for information only.
Exchange the FRUs one at a time in the order shown.
FRU List: 57028132 IOA detected recoverable device bus
CACHE error
Servicer Response:
STORIOA An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
57028010 A permanent cache adaptor card failure
occurred. 57028133 IOA detected recoverable device bus
Servicer Response: error
The cache adaptor card may be missing, broken or Servicer Response:
incompatible. An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
57028140 IOA detected recoverable device bus
FRU List: error
CACHE
Servicer Response:
STORIOA No actionis required. This reference code is logged for
information only.
Note: DO NOT replace both FRUs at the same time. 57028145 A recoverable I/O processor error
Exchange the FRUs one at a time in the order shown. occurred.
FRU List: FRU List:
CACHE STORIOA
STORIOA
57028146 Disk device detected recoverable error
FRU List:
AJDGP01 57028150 A permanent I/O processor failure
occurred
IOP FRU List:
STORIOA
57028130 IOA detected recoverable device bus
error ANYBRDG
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required. 57028151 I/O processor Licensed Internal Code
This reference code is logged for information only. error
FRU List:
AJDGP01
STORIOA
290
57028155 • 57029008
57028155 A permanent I/O processor failure 57028301 Not valid condition in I/O Processor
occurred Licensed InternalCode
FRU List: Servicer Response:
AJDGP01 The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
FRU List:
FI01101
57028156 A permanent I/O processor failure
occurred AJDGP01
FRU List:
IOP
AJDGP01
57029009 Call your next level of support for 57029022 Array not functional due to present
assistance hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP22.
FRU List:
57029010 Cache data associated with attached SVCDOCS
devices cannot befound . Perform
IOPIP31.
57029023 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
57029011 Cache data belongs to devices other
FRU List:
than those attached
SVCDOCS
Servicer Response:
Perform IOPIP32.
57029024 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
57029012 IOP requires a cache adaptor card but
FRU List:
cannot find it.
SVCDOCS
Servicer Response:
The cache adapter card is missing or broken. Perform
57029025 Disk unit is not supported at its
IOPIP29.
physical location.
FRU List:
Servicer Response:
CACHE
Perform IOPIP21.
FRU List:
57029013 The IOP and attached cache adaptor
SVCDOCS
card are not compatible.
Servicer Response:
57029026 Array not functional due to present
Perform IOPIP19.
hardware configuration.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP22.
FRU List:
57029020 Array not functional due to present
SVCDOCS
hardware configuration.
Servicer Response:
57029027 Array not functional due to present
Perform IOPIP20.
hardware configuration.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP34.
FRU List:
57029021 Array not functional due to present
SVCDOCS
hardware configuration.
Servicer Response:
57029028 Incorrect hardware configuration change
Perform IOPIP20.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
292
57029029 • 57029082
FI01106
5702B3B5 A permanent I/O processor failure
occurred
57029090 Disk unit has been modified after the
FRU List:
last known status.
IOP
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
5702B3B6 A permanent I/O processor failure
use the new reference code as the entry point to the
occurred
problem. If you cannot resolve the problem, contact
your next level of support. FRU List:
IOP
FRU List:
SVCDOCS
5702B3B7 A permanent I/O processor failure
occurred
57029091 Incorrect hardware configuration change
has been detected. FRU List:
IOP
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the 5702B3B8 Multi-adapter bridge error detected.
problem. If you cannot resolve the problem, contact
FRU List:
your next level of support.
MA_BRDG
FRU List:
SVCDOCS IOP
57029092 Disk unit requires initialization before 5702B3B9 A permanent I/O processor failure
use. occurred
Servicer Response: FRU List:
Perform IOPIP26. IOP
FRU List:
SVCDOCS 5702B3E0 I/O processor detected a fault condition.
FRU List:
5702B3B1 A permanent I/O processor failure IOP
occurred
FRU List: MA_BRDG
IOP
5702B3E1 I/O processor detected a fault condition.
5702B3B2 A permanent I/O processor failure FRU List:
occurred IOP
FRU List:
IOP MA_BRDG
5702B3B3 A permanent I/O processor failure 5702B410 A permanent I/O processor failure
occurred occurred
5702B3B4 A permanent I/O processor failure 5702B411 A permanent I/O processor failure
occurred occurred
294
5702B412 • 570B1317
AJDGP01
5702B412 Tape/CD or disk bus interface error
occurred
AJDG301
Servicer Response:
Perform IOPIP16.
570B0A22 I/O processor detected a storage transfer
FRU List: error
FI01107
FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG
5702B935 Unknown hardware detected
FRU List: 570B102E Out of alternate sectors for disk storage
FI01101
FRU List:
FI01105
AJDGP01
IOP IOP
FI01104 FI01104
MA_BRDG BACKPLN
5702FF3D I/O adapter detected a recoverable error 570B1307 I/O processor resource not available
FRU List: FRU List:
STORIOA AJDGP01
ANYBRDG AJDG301
5702FF6D I/O processor detected a recoverable 570B1310 I/O processor resource not available
system bus error.
Servicer Response:
FRU List: The I/O processorerror log is being filled faster than
IOP the errors are being reported to the system. Check other
errors reported to the system and correct them.
ANYBUS
570B1317 I/O processor card error
570B0A17 A permanent I/O processor failure Servicer Response:
occurred Display the Service ActionLog entry for this SRC. If the
FRU List: Failing Item indicates IOP, then replace the IOP. If the
IOP Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
MA_BRDG following:
FI01101
570B2201 Removable media error during IPL
FRU List: 570B3020 I/O processor detected a SCSI bus
USER configuration error
FRU List:
FI01101 570B3021 I/O processor detected a SCSI bus
configuration error
IOP Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
MA_BRDG possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
570B3001 Not valid condition in I/O Processor devices.
Licensed InternalCode FRU List:
Servicer Response: USER
The Licensed Internal Code found a condition that
should not haveoccurred. FI01107
296
570B3023 • 570B3103
USER
570B3100 I/O processor card detected interface
error
FI01107
Servicer Response:
STORIOA Erroroccurred on SCSI bus 0. Perform IOPIP13.
FRU List:
570B3023 I/O processor detected a SCSI bus FI01107
configuration error
STORIOA
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
FI01140
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
BACKPLN
devices.
FRU List:
570B3101 I/O processor card detected interface
USER
error
FI01107 Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13.
STORIOA
FRU List:
FI01107
570B3080 I/O processor Licensed Internal Code
error STORIOA
FRU List:
FI01140
AJDGP01
BACKPLN
570B3081 System log entry only, no service action
required.
570B3102 I/O processor card detected interface
error
570B3084 I/O processor card or Licensed Internal
Code error Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13.
Servicer Response:
A microprocessor exception occurred on the I/O FRU List:
processor. FI01107
FI01104
570B3110 I/O processor card detected interface 570B3136 The removable media device is assigned
error elsewhere
Servicer Response: FRU List:
Perform IOPIP16. USER
FRU List:
FI01105 FI01105
298
570B3150 • 570B3601
570B3150 I/O processor detected a SCSI bus 570B3250 Disk unit requires initialization before
configuration error use.
Servicer Response: Servicer Response:
Internal and external SCSI cables are connected to SCSI Performa D-IPL and work on errors found in the log.
bus 0 at the same time. Correct the SCSI bus 0
FRU List:
configuration.
USER
FRU List:
SVCDOCS
570B3300 Storage unit detected a media problem
Servicer Response:
570B3151 I/O processor detected a SCSI bus
Perform IOPIP01.
configuration error
FRU List:
Servicer Response:
MEDIA
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration. FI00121
IOP STORIOA
MEDIA FI01106
DEVTERM
570B3203 Disk media format bad
FRU List: FI01140
FI01105
570B3401 Device backplane problem
570B3205 Disk sector read error FRU List:
Servicer Response: DEVBPLN
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced. 570B3501 I/O processor Licensed Internal Code
FRU List: error
FI01105 FRU List:
AJDGP01
570B3215 Disk sector read error
IOP
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced. 570B3600 System log entry only, no service action
required.
FRU List:
FI01105
570B3601 System log entry only, no service action
required.
570B6070 A permanent I/O processor failure 570B6083 I/O processor Licensed Internal Code
occurred error
FRU List: FRU List:
IOP AJDGP01
IOP
570B6071 I/O processor Licensed Internal Code
error
570B6085 I/O processor Licensed Internal Code
FRU List:
error
AJDGP01
FRU List:
AJDGP01
570B6072 I/O processor Licensed Internal Code
error
IOP
FRU List:
AJDGP01 MA_BRDG
IOP
570B6200 A permanent IOA hardware error
occurred
570B6073 IPL device not ready
FRU List:
FRU List: FCIOA
MEDIA
OPT_CLN
FI01105
570B6201 IOA LID is not valid
USER
FRU List:
AJDGP01
570B6075 I/O processor resource not available
FRU List:
570B6602 An I/O processor Licensed Internal
AJDGP01
Code error occurred.
FRU List:
570B6076 I/O processor card detected media error
AJDGP01
FRU List:
MEDIA
570B8000 A permanent IOP or cache adaptor card
failure occurred.
AJDGP01
Servicer Response:
FI01105
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
570B6081 I/O processor Licensed Internal Code
error FRU List:
STORIOA
FRU List:
AJDGP01
CACHE
IOP
570B8002 A permanent cache adaptor card failure
occurred.
570B6082 I/O processor Licensed Internal Code
error Servicer Response:
FRU List:
Note: DO NOT replace both FRUs at the same time.
AJDGP01
Exchange the FRUs one at a time in the order shown.
IOP FRU List:
CACHE
300
570B8004 • 570B8145
STORIOA CACHE
STORIOA
570B8004 Voltage drop detected on I/O processor 5
volt powersupply.
570B8100 I/O processor Licensed Internal Code
FRU List:
error
FI01141
FRU List:
STORIOA AJDGP01
IOP
570B8005 A recoverable IOP or cache adaptor card
error occurred.
570B8130 IOA detected recoverable device bus
Servicer Response:
error
Note: DO NOT replace both FRUs at the same time. Servicer Response:
Exchange the FRUs one at a time in the order shown. An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
FRU List:
STORIOA
570B8131 IOA detected recoverable device bus
CACHE error
Servicer Response:
570B8007 A recoverable cache adaptor card error An erroroccurred on SCSI bus 1. No action is required.
occurred. This reference code is logged for information only.
Servicer Response:
570B8132 IOA detected recoverable device bus
Note: DO NOT replace both FRUs at the same time. error
Exchange the FRUs one at a time in the order shown. Servicer Response:
FRU List: An erroroccurred on SCSI bus 2. No action is required.
CACHE This reference code is logged for information only.
Servicer Response:
The cache adaptor card may be missing, broken or 570B8145 A recoverable I/O processor error
incompatible. occurred.
FRU List:
Note: DO NOT replace both FRUs at the same time. STORIOA
Exchange the FRUs one at a time in the order shown.
FRU List:
570B8146 Disk device detected recoverable error 570B8200 I/O processor Licensed Internal Code
error
FRU List:
FI01105 FRU List:
AJDGP01
570B8150 A permanent I/O processor failure
IOP
occurred
FRU List:
570B8300 I/O processor card or Licensed Internal
STORIOA
Code error
ANYBRDG Servicer Response:
A microprocessor exception occurred on the I/O
processor.
570B8151 I/O processor Licensed Internal Code
error FRU List:
STORIOA
FRU List:
AJDGP01
IOP
STORIOA
AJDGP01
STORIOA
570B8400 I/O processor Licensed Internal Code
error
570B8157 I/O adapter card error
FRU List:
Servicer Response: AJDGP01
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
570B9000 I/O processor card detected device error
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable FRU List:
error. Perform the following for the I/O processor that FI01105
the I/O adapter is attached to:
STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then 570B9001 I/O processor card detected device
need to be Varied On. configuration error
Servicer Response:
2. If disk units are not attached, perform the VRYCFG Perform IOPIP33.
RESET(*YES) command to reset the IOP and Vary On
attached resources. FRU List:
SVCDOCS
FRU List:
SVCDOCS
302
570B9002 • 570B9025
570B9002 I/O processor card detected device error 570B9013 The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP19.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
570B9020 Array not functional due to present
FI01140 hardware configuration.
570B9026 Array not functional due to present 570B9040 Array protection temporarily suspended
hardware configuration.
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP22. restarted.
FRU List:
SVCDOCS 570B9041 Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
570B9027 Array not functional due to present
hardware configuration. FRU List:
AJDGP01
Servicer Response:
Perform IOPIP34.
570B9050 Required cache data cannot be located
FRU List:
for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30.
570B9028 Incorrect hardware configuration change
has been detected. FRU List:
SVCDOCS
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, 570B9051 IOP cache data exists for a missing or
or stop an array on this IOP. failed device.
FRU List: Servicer Response:
SVCDOCS If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
570B9029 Incorrect hardware configuration change
code. Otherwise, perform IOPIP27.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Contact your next level of support.
FRU List:
570B9052 Cache data exists for device that has
SVCDOCS
been modified.
Servicer Response:
570B902F Array addendum Product Activity Log
Perform IOPIP28.
entry
FRU List:
Servicer Response:
SVCDOCS
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at 570B9053 IOP resources not available due to
the same time as this reference code as the starting previous problems.
point for this problem.
Servicer Response:
Take action on other IOP reference codes which have
570B9030 Array no longer protected due to surfaced. If you cannot get to SST or DST, and cannot
missing or failed diskunit. Perform perform a type A or B IPL, perform a type D IPL from
IOPIP21. removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS FRU List:
SVCDOCS
570B9031 Array protection temporarily suspended
570B9054 IOP resources not available due to
Servicer Response:
previous problems.
No actionrequired. Protection will be automatically
restarted. Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
304
570B9081 • 570BB3B9
570BB3E0 I/O processor detected a fault condition. 570BB935 Unknown hardware detected
FRU List: FRU List:
IOP FI01101
MA_BRDG AJDGP01
IOP
570BB3E1 I/O processor detected a fault condition.
FRU List: MA_BRDG
IOP
570BBE00 I/O processor detected a fault condition.
MA_BRDG
FRU List:
AJDGP01
570BB410 A permanent I/O processor failure
occurred
IOP
FRU List:
STORIOA FI01104
Servicer Response:
Perform IOPIP16. 570BFF6D I/O processor detected a recoverable
system bus error.
FRU List:
FI01107 FRU List:
IOP
FI01140
ANYBUS
STORIOA
DEVTERM
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
ANYBUS
57031310 I/O processor resource not available
Servicer Response: STORIOA
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them. 57033020 I/O processor detected a SCSI bus
configuration error
306
57033021 • 57033120
FI01107 FI01140
STORIOA BACKPLN
57033022 I/O processor detected a SCSI bus 57033102 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a Error occurred on SCSI bus 2. Perform IOPIP13.
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing FRU List:
devices. FI01107
FRU List:
57033143 I/O Processor detected that the bus is
SVCDOCS
now operational
Servicer Response:
57033121 I/O Processor detected that the bus is
This reference code and the 3123 reference code that
not operational
occurred before it require no service action, since SCSI
Servicer Response: bus 3 is now operational.
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
57033150 I/O processor detected a SCSI bus
the device.
configuration error
FRU List:
Servicer Response:
SVCDOCS
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
57033122 I/O Processor detected that the bus is configuration.
not operational
FRU List:
Servicer Response: SVCDOCS
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
57033151 I/O processor detected a SCSI bus
the device.
configuration error
FRU List:
Servicer Response:
SVCDOCS
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
57033123 I/O Processor detected that the bus is configuration.
not operational
FRU List:
Servicer Response: SVCDOCS
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
57033400 I/O processor card detected device error
the device.
FRU List:
FRU List:
FI02112
SVCDOCS
STORIOA
57033140 I/O Processor detected that the bus is
now operational FI01106
Servicer Response:
This reference code and the 3120 reference code that DEVTERM
occurred before it require no service action, since SCSI
bus 0 is now operational. FI01140
57033141 I/O Processor detected that the bus is 57033401 Device backplane problem
now operational FRU List:
Servicer Response: DEVBPLN
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI 57033501 I/O processor Licensed Internal Code
bus 1 is now operational. error
FRU List:
57033142 I/O Processor detected that the bus is AJDGP01
now operational
Servicer Response: IOP
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
308
57033600 • 57038155
57033600 System log entry only, no service action 57038133 IOA detected recoverable device bus
required error
Servicer Response:
57033601 System log entry only, no service action An error occurred on SCSI bus 3. No action is required.
required This reference code is logged for information only.
57038008 A permanent cache battery pack failure 57038140 IOA detected recoverable device bus
occurred error
FRU List: Servicer Response:
CACHBAT No action is required. This reference code is logged for
information only.
STORIOA
57038141 IOA detected recoverable device error
57038009 Impending cache battery pack failure
Servicer Response:
FRU List: No action is required. This reference code is logged for
CACHBAT information only.
57038012 Attached read cache devices exceed 57038145 A recoverable I/O processor error
capacity supported by IOA. Reduce the occurred.
number of read caches on the IOA.
FRU List:
FRU List: STORIOA
SVCDOCS
57038146 Disk device detected recoverable error
57038100 I/O processor Licensed Internal Code
FRU List:
error
FI01105
FRU List:
AJDGP01
57038150 A permanent I/O processor failure
occurred
IOP
FRU List:
STORIOA
57038130 IOA detected recoverable device bus
error
ANYBRDG
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
57038151 I/O processor Licensed Internal Code
This reference code is logged for information only.
error
FRU List:
57038131 IOA detected recoverable device bus
AJDGP01
error
Servicer Response: STORIOA
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
57038155 A permanent I/O processor failure
occurred
57038132 IOA detected recoverable device bus
FRU List:
error
AJDGP01
Servicer Response:
An error occurred on SCSI bus 2. No action is required. STORIOA
This reference code is logged for information only.
FI01140
57038156 A permanent I/O processor failure
occurred
BACKPLN
FRU List:
AJDGP01 FI01106
STORIOA
57039008 I/O card does not support functions
expected by devices
57038157 I/O adapter card error
Servicer Response:
Servicer Response: Perform IOPIP25.
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the FRU List:
I/O adapter. If the Failing Item indicates SVCDOCS, SVCDOCS
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O 57039009 Call your next level of support for
processor that the I/O adapter is attached to: assistance
1. If the I/O Processor is not operable and disk units
FRU List:
are attached, use Hardware Service Manager to
SVCDOCS
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG 57039010 Cache data associated with attached
RESET(*YES) command to reset the IOP and Vary devices cannot be found. Perform
On attached resources. IOPIP31.
57038200 I/O processor Licensed Internal Code 57039011 Cache data belongs to devices other
error than those attached
57039000 I/O processor card detected device error 57039014 Mode jumper overridden due to cache
FRU List: data in conflicting mode See
FI01105 JOVERRIDE.
FRU List:
STORIOA SVCDOCS
57039001 I/O processor card detected device 57039015 Mode jumper missing
configuration error
Servicer Response:
Servicer Response: See See Mode jumper is missing in Storage I/O card modes
Perform IOPIP33. and jumpers.
FRU List: FRU List:
SVCDOCS SVCDOCS
57039002 I/O processor card detected device error 57039020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
310
57039021 • 57039041
57039021 Array not functional due to present 57039028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
57039022 Array not functional due to present
hardware configuration.
57039029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
57039023 Array not functional due to present
hardware configuration.
5703902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
57039024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
Perform IOPIP22. 57039030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
57039025 Disk unit is not supported at its
physical location.
57039031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No action required. Protection will be automatically
FRU List: restarted.
SVCDOCS
57039050 Required cache data cannot be located 57039072 Link from IOA to auxiliary cache IOA
for a disk unit. went non-operational
Servicer Response: Servicer Response:
Perform IOPIP30. No service action required.
FRU List:
SVCDOCS 57039073 Incompatible or non-operational
auxiliary cache IOA attached. Perform
IOPIP40.
57039051 IOP cache data exists for a missing or
failed device. FRU List:
SVCDOCS
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, 57039081 I/O processor card detected device error
perform the action indicated for the 9054 reference
FRU List:
code. Otherwise, perform IOPIP27.
FI01105
FRU List:
SVCDOCS STORIOA
57039052 Cache data exists for device that has 57039082 I/O processor card detected device error
been modified.
Servicer Response:
Servicer Response: Perform IOPIP16.
Contact your next level of support.
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
57039053 IOP resources not available due to
previous problems. FI01140
312
57039092 • 57093100
FRU List:
57039092 Disk unit requires initialization before
USER
use.
Servicer Response: FI01107
Perform IOPIP26.
FRU List: STORIOA
SVCDOCS
57093021 I/O processor detected a SCSI bus
57039093 Read cache device not in correct format configuration error
STORIOA
5703FF3D I/O adapter detected recoverable error
FRU List: 57093022 I/O processor detected a SCSI bus
STORIOA configuration error
ANYBUS FI01107
Servicer Response:
The I/O processor error log is being filled faster than 57093023 I/O processor detected a SCSI bus
the errors are being reported to the system. Check other configuration error
errors reported to the system and correct them. Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
57093006 System bus error possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
FRU List: devices.
IOP
FRU List:
USER
ANYBUS
FI01107
STORIOA
STORIOA
57093020 I/O processor detected a SCSI bus
configuration error
57093100 I/O processor card detected interface
Servicer Response: error
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform Servicer Response:
IOPIP17. Use the failing item (FI) codes to find failing Error occurred on SCSI bus 0. Perform IOPIP13.
devices. FRU List:
BACKPLN
57093142 I/O Processor detected that the bus is
now operational
57093120 I/O Processor detected that the bus is
not operational Servicer Response:
This reference code and the 3122 reference code that
Servicer Response: occurred before it require no service action, since SCSI
A device was added to SCSI bus 0 of the I/O Adapter bus 2 is now operational.
and caused the bus to become not operational. Remove
the device.
314
57093143 • 57098132
57093143 I/O Processor detected that the bus is 57093600 System log entry only, no service action
now operational required
Servicer Response:
This reference code and the 3123 reference code that 57093601 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 3 is now operational.
57098008 A permanent cache battery pack failure
57093150 I/O processor detected a SCSI bus occurred
configuration error
FRU List:
Servicer Response: CACHBAT
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0 STORIOA
configuration.
FRU List: 57098009 Impending cache battery pack failure
SVCDOCS
FRU List:
CACHBAT
57093151 I/O processor detected a SCSI bus
configuration error
57098012 Attached read cache devices exceed
Servicer Response: capacity supported by IOA. Reduce the
Internal and external SCSI cables are connected to SCSI number of read caches on the IOA.
bus 1 at the same time. Correct the SCSI bus 1
configuration. FRU List:
SVCDOCS
FRU List:
SVCDOCS
57098100 I/O processor Licensed Internal Code
error
57093400 I/O processor card detected device error
FRU List:
FRU List: AJDGP01
FI02112
IOP
STORIOA
57098130 IOA detected recoverable device bus
FI01106
error
DEVTERM Servicer Response:
An error occurred on SCSI bus 0. No action is required.
FI01140 This reference code is logged for information only.
57093401 Device backplane problem 57098131 IOA detected recoverable device bus
error
FRU List:
DEVBPLN Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
57093501 I/O processor Licensed Internal Code
error
57098132 IOA detected recoverable device bus
FRU List: error
AJDGP01
Servicer Response:
IOP An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
57098133 IOA detected recoverable device bus 57098156 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An error occurred on SCSI bus 3. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
57098140 IOA detected recoverable device bus
error 57098157 I/O adapter card error
Servicer Response: Servicer Response:
No action is required. This reference code is logged for Display the Service Action Log entry for this SRC. If
information only. the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
57098141 IOA detected recoverable device error
recoverable error. Perform the following for the I/O
Servicer Response: processor that the I/O adapter is attached to:
No action is required. This reference code is logged for 1. If the I/O Processor is not operable and disk units
information only. are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
57098145 A recoverable I/O processor error may then need to be Varied On.
occurred. 2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
FRU List:
On attached resources.
STORIOA
FRU List:
SVCDOCS
57098146 Disk device detected recoverable error
FRU List:
57098200 I/O processor Licensed Internal Code
FI01105
error
FRU List:
57098150 A permanent I/O processor failure
AJDGP01
occurred
FRU List: IOP
STORIOA
57099000 I/O processor card detected device error
ANYBRDG
FRU List:
FI01105
57098151 I/O processor Licensed Internal Code
error
STORIOA
FRU List:
AJDGP01
57099001 I/O processor card detected device
configuration error
STORIOA
Servicer Response:
Perform IOPIP33.
57098155 A permanent I/O processor failure
occurred FRU List:
SVCDOCS
FRU List:
AJDGP01
57099002 I/O processor card detected device error
STORIOA
Servicer Response:
Perform IOPIP16.
FRU List:
FI01105
STORIOA
316
57099008 • 57099027
FI01140
57099021 Array not functional due to present
hardware configuration.
BACKPLN
Servicer Response:
FI01106 Perform IOPIP20.
FRU List:
57099008 I/O card does not support functions SVCDOCS
expected by devices
Servicer Response: 57099022 Array not functional due to present
Perform IOPIP25. hardware configuration.
57099028 Incorrect hardware configuration change 57099050 Required cache data cannot be located
has been detected. for a disk unit.
Servicer Response: Servicer Response:
Reduce the number of arrays on IOP. Either move all Perform IOPIP30.
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
57099051 IOP cache data exists for a missing or
failed device.
57099029 Incorrect hardware configuration change
Servicer Response:
has been detected.
If all configured units are missing, a 9054 reference
Servicer Response: code may appear in the product activity log. If so,
Contact your next level of support. perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27.
FRU List:
SVCDOCS FRU List:
SVCDOCS
5709902F Array addendum Product Activity Log
entry 57099052 Cache data exists for device that has
been modified.
Servicer Response:
This entry contains additional array information for Servicer Response:
90xx reference codes when the array contains more Contact your next level of support.
than 10 array members. Use the 90xx entry that
FRU List:
occurred at the same time as this reference code as the
SVCDOCS
starting point for this problem.
318
57099072 • 5709FF6D
Servicer Response:
57099072 Link from IOA to auxiliary cache IOA
Re-IPL the system. If any reference codes are surfaced,
went non-operational
go to the list of system reference codes and use the new
Servicer Response: reference code as the entry point to the problem. If you
No service action required. cannot resolve the problem, contact your next level of
support.
57099073 Incompatible or non-operational FRU List:
auxiliary cache IOA attached. Perform SVCDOCS
IOPIP40.
FRU List: 57099092 Disk unit requires initialization before
SVCDOCS use.
Servicer Response:
57099081 I/O processor card detected device error Perform IOPIP26.
FRU List: FRU List:
FI01105 SVCDOCS
STORIOA
57099093 Read cache device not in correct format
Servicer Response:
57099082 I/O processor card detected device error
Contact your next level of support.
Servicer Response:
FRU List:
Perform IOPIP16.
SVCDOCS
FRU List:
FI01105
5709B934 Incompatible hardware detected.
STORIOA FRU List:
STORIOA
FI01140
5709FF3D I/O adapter detected recoverable error
BACKPLN
FRU List:
FI01106 STORIOA
ANYBRDG
57099090 Disk unit has been modified after the
last known status.
5709FF6D I/O processor detected a recoverable
Servicer Response: system bus error
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new FRU List:
reference code as the entry point to the problem. If you IOP
cannot resolve the problem, contact your next level of
support. ANYBUS
FRU List:
SVCDOCS
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
OPT_CLN OPT_CLN
57043140 I/O Processor detected that a port is now 57048146 Disk device detected recoverable error
operational
FRU List:
Servicer Response: FCDEV
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational. 57048150 A permanent I/O processor failure
occurred
FCINTF OPT_CLN
ANYFC
57048151 I/O processor Licensed Internal Code
FCIOA error
FRU List:
OPT_CLN AJDGP01
FCIOA
IOP
OPT_CLN
320
57048155 • 57083100
5706A001 I/O adapter Licensed Internal Code error 5707A001 I/O adapter Licensed Internal Code error
detected detected
FRU List: FRU List:
AJDGP01 AJDGP01
5706B9B0 I/O adapter hardware error detected 5707B9B0 I/O adapter hardware error detected
FRU List: FRU List:
IOA IOA
AJDGP01 AJDGP01
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list.
ANYBRDG
57083006 System bus error
FRU List: IOP
AUXIOA
57083100 Interface error
Servicer Response:
57088130 IOA detected recoverable SCSI bus error
Error occurred on SCSI bus 0.
Servicer Response:
FRU List:
An error occurred on SCSI bus 0. No action is required.
AUXCBL
This reference code is logged for information only.
AUXIOA
57088131 IOA detected recoverable SCSI bus error
PRIMIOA Servicer Response:
An error occurred on SCSI bus 1. No action is required.
57083101 Interface error This reference code is logged for information only.
Servicer Response:
Error occurred on SCSI bus 1. 57088140 IOA detected recoverable SCSI bus error
322
57088155 • 574F3101
57088155 A permanent failure occurred 57089055 Write cache data is available for
attached storage IOA
FRU List:
PTFSRCH Servicer Response:
No service action required.
AUXIOA
57089071 Link from IOA to auxiliary cache IOA
57088156 A permanent failure occurred went operational
FRU List: Servicer Response:
PTFSRCH No service action required.
AUXIOA
574F8141 IOA detected recoverable SCSI resource
error
PRIMIOA
Servicer Response:
No action is required. This reference code is logged for
574F3400 SCSI resource error information only.
FRU List:
AUXCBL 574F8145 A recoverable error occurred
AUXIOA
574F8009 Impending cache battery pack failure
FRU List: 574F8155 A permanent failure occurred
CACHBAT
FRU List:
PTFSRCH
574F8130 IOA detected recoverable SCSI bus error
Servicer Response: AUXIOA
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
574F8156 A permanent failure occurred
FRU List:
574F8131 IOA detected recoverable SCSI bus error
PTFSRCH
Servicer Response:
An error occurred on SCSI bus 1. No action is required. AUXIOA
This reference code is logged for information only.
574F8157 I/O adapter card error
574F8140 IOA detected recoverable SCSI bus error
Servicer Response:
Servicer Response: Display the Service Action Log entry for this SRC. If
No action is required. This reference code is logged for the Failing Item indicates I/O adapter, then replace the
information only. I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:1. If the
I/O Processor is not operable and disk units are
324
574F8300 • 575B8008
AUXIOA AUXIOA
Servicer Response:
Ensure that the code necessary to support this I/O 575B3101 Interface error
adapter is loaded. Servicer Response:
FRU List: Error occurred on SCSI bus 1.
SVCDOCS FRU List:
AUXCBL
AUXIOA
AUXIOA
574F9055 Write cache data is available for
attached storage IOA PRIMIOA
Servicer Response:
No service action required. 575B3400 SCSI resource error
FRU List:
574F9071 Link from IOA to auxiliary cache IOA AUXCBL
went operational
PRIMIOA
Servicer Response:
No service action required.
575B6075 I/O processor resource not available
Servicer Response:
No service action required. 575B8008 A permanent cache battery pack failure
occurred
575B8009 Impending cache battery pack failure 575B8156 A permanent failure occurred
FRU List: FRU List:
CACHBAT PTFSRCH
AUXIOA
575B8130 IOA detected recoverable SCSI bus error
Servicer Response:
575B8157 I/O adapter card error
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only. Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
575B8131 IOA detected recoverable SCSI bus error
I/O adapter. If the Failing Item indicates SVCDOCS,
Servicer Response: then do NOT replace the I/O adapter. This is a
An error occurred on SCSI bus 1. No action is required. recoverable error. Perform the following for the I/O
This reference code is logged for information only. processor that the I/O adapter is attached to:1. If the
I/O Processor is not operable and disk units are
attached, use Hardware Service Manager to re-IPL the
575B8140 IOA detected recoverable SCSI bus error
IOP. Other resources attached to the IOP may then
Servicer Response: need to be Varied On.2. If disk units are not attached,
No action is required. This reference code is logged for perform the VRYCFG RESET(*YES) command to reset
information only. the IOP and Vary On attached resources.
FRU List:
575B8141 IOA detected recoverable SCSI resource SVCDOCS
error
Servicer Response: 575B8300 IOA hardware or PCI bus error
No action is required. This reference code is logged for
FRU List:
information only.
AUXIOA
326
575B9071 • 571A3023
FRU List:
575B9071 Link from IOA to auxiliary cache IOA
SVCDOCS
went operational
Servicer Response:
575BFF3D I/O adapter detected a recoverable error
No service action required.
FRU List:
AUXIOA
575B9072 Link from IOA to auxiliary cache IOA
went non-operational
ANYBRDG
Servicer Response:
No service action required.
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list.
FRU List:
571A3000 A permanent failure occurred
USER
FRU List:
FI01101 FI01107
ANYBRDG STORIOA
571A3100 Interface error Error occurred on SCSI 571A3120 Bus is not operational
bus 0.
Servicer Response:
Servicer Response: Adding a device to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13. caused the bus to become not operational. Remove the
device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
571A3121 Bus is not operational
FI01140
Servicer Response:
BACKPLN Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
571A3101 Interface error Error occurred on SCSI
bus 1. FRU List:
SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
571A3122 Bus is not operational
FRU List:
FI01107 Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
STORIOA caused the bus to become not operational. Remove the
device.
FI01140 FRU List:
SVCDOCS
BACKPLN
571A3123 Bus is not operational
571A3102 Interface error Error occurred on SCSI
bus 2. Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter
Servicer Response: caused the bus to become not operational. Remove the
Error occurred on SCSI bus 2. Perform IOPIP13. device.
FRU List: FRU List:
FI01107 SVCDOCS
STORIOA
571A3140 Bus is operational
FI01140 Servicer Response:
This reference code and the 3120 reference code that
BACKPLN occurred before it require no service action because
SCSI bus 0 is now operational.
571A3103 Interface error Error occurred on SCSI
bus 3. 571A3141 Bus is operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. This reference code and the 3121 reference code that
occurred before it require no service action because
FRU List: SCSI bus 1 is now operational.
FI01107
328
571A3143 • 571A8132
STORIOA
571A8100 Licensed Internal Code error
MEDIA FRU List:
PTFSRCH
571A3202 Storage subsystem configuration error
STORIOA
Servicer Response:
The device is not supported in the current
configuration. An I/O processor might be required. 571A8130 IOA detected recoverable device bus
error
FRU List:
SVCDOCS Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
571A3400 Device error
Servicer Response: 571A8131 IOA detected recoverable device bus
NOTE: If external devices are attached check EXTSCSI error
and DEVTERM first.
Servicer Response:
FRU List: An error occurred on SCSI bus 1. No action is required.
FI02112 This reference code is logged for information only.
STORIOA
571A8132 IOA detected recoverable device bus
error
FI01106
Servicer Response:
FI01140 An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
571A8133 IOA detected recoverable device bus 571A8157 I/O adapter card error
error
Servicer Response:
Servicer Response: Display the Service Action Log entry for this SRC. If
An error occurred on SCSI bus 3. No action is required. the Failing Item indicates an I/O adapter, then replace
This reference code is logged for information only. the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
571A8140 IOA detected recoverable device bus
I/O processor that the I/O adapter is attached to:
error
1. If the I/O processor is not operable and disk units
Servicer Response: are attached, use Hardware Service Manager to
No action is required. This reference code is logged for re-IPL the IOP. Other resources attached to the IOP
information only. may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
571A8141 IOA detected recoverable device error RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
Servicer Response:
No action is required. This reference code is logged for FRU List:
information only. SVCDOCS
571A8145 A recoverable error occurred 571A8300 IOA hardware error or PCI bus error
FRU List: FRU List:
STORIOA STORIOA
ANYBRDG
571A8146 Disk device detected recoverable error
FRU List: PTFSRCH
FI01105
571A8301 Not valid condition in Licensed Internal
571A8150 A permanent failure occurred Code
FRU List: FRU List:
STORIOA PTFSRCH
ANYBRDG STORIOA
571A8151 Licensed Internal Code error 571A8302 Missing Licensed Internal Code
FRU List: Servicer Response:
PTFSRCH Ensure that the code necessary to support this I/O
adapter is loaded.
STORIOA
FRU List:
SVCDOCS
571A8155 A permanent failure occurred
STORIOA
FRU List:
PTFSRCH
571A8400 Licensed Internal Code error
STORIOA
FRU List:
PTFSRCH
571A8156 A permanent failure occurred
FRU List: 571A8404 System log entry only, no service action
PTFSRCH required.
STORIOA
330
571A9000 • 571A9026
FRU List:
571A9027 Array not functional due to present
FI02112
hardware configuration.
Servicer Response: SVCDOCS
Perform IOPIP34.
FRU List: 571A9040 Array protection temporarily suspended
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
571A9028 Incorrect hardware configuration change restarted.
has been detected.
Servicer Response: 571A9041 Background array parity check detected
Reduce the number of arrays on this I/O adapter. and corrected errors Call your next level
Either move all the devices in an array to another I/O of support to report the problem.
adapter that supports arrays, or stop an array on this
I/O adapter. FRU List:
PTFSRCH
FRU List:
SVCDOCS
571A9042 An array parity error has been detected
and corrected
571A9029 Incorrect hardware configuration change
has been detected. Servicer Response:
Call your next level of support to report the problem.
Servicer Response:
Contact your next level of support. FRU List:
NEXTLVL
FRU List:
SVCDOCS
571A9050 Required cache data cannot be located
for a disk unit.
571A902F Array addendum Product Activity Log
entry Servicer Response:
Perform IOPIP30.
Servicer Response:
This entry contains additional array information for FRU List:
90xx reference codes when the array contains more SVCDOCS
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 571A9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
571A9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
FRU List: code.Otherwise, perform IOPIP27.
FI02112 FRU List:
SVCDOCS
SVCDOCS
571A9052 Cache data exists for device that has
571A9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
571A9032 A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21.
332
571A9053 • 571AC402
FI01140
571A9053 IOA resources not available due to
previous problems
BACKPLN
Servicer Response:
Take action on other reference codes which have FI01106
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries 571A9090 Disk unit has been modified after the
for other reference codes and take action on them. last known status.
Servicer Response:
No service action required. 571A9092 Disk unit requires initialization before
use.
571A9073 Incompatible or non-operational 571A9902 System log entry only, no service action
auxiliary cache IOA attached. Perform required
IOPIP40.
FRU List: 571AC000 System log entry only, no service action
SVCDOCS required
Servicer Response:
571A9081 Device error No action is required. This reference code is logged for
information only.
FRU List:
FI01105
571AC402 Licensed Internal Code error
STORIOA Servicer Response:
Ask your next level of support for assistance.
571A9082 Device error FRU List:
Servicer Response: PTFSRCH
Perform IOPIP16.
FRU List:
FI01105
STORIOA
571AFF3D I/O adapter detected a recoverable error 571B3022 SCSI bus configuration error
FRU List: Servicer Response:
STORIOA Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
ANYBRDG IOPIP17.
FRU List:
571AFF6D Recoverable system bus error USER
FRU List:
FI01107
STORIOA
STORIOA
ANYBRDG
FI01107
571B3006 System bus error
FRU List: STORIOA
FI01101
571B3100 Interface error Error occurred on SCSI
ANYBRDG bus 0.
FI01107
571B3101 Interface error Error occurred on SCSI
bus 1.
STORIOA
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
571B3021 SCSI bus configuration error
FRU List:
Servicer Response: FI01107
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
STORIOA
IOPIP17.
FRU List: FI01140
USER
BACKPLN
FI01107
STORIOA
334
571B3102 • 571B3151
571B3102 Interface error Error occurred on SCSI 571B3123 Bus is not operational
bus 2.
Servicer Response:
Servicer Response: Adding a device to SCSI bus 3 of the I/O Adapter
Error occurred on SCSI bus 2. Perform IOPIP13. caused the bus to become not operational. Remove the
device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
571B3140 Bus is operational
FI01140
Servicer Response:
BACKPLN This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
571B3103 Interface error Error occurred on SCSI
bus 3.
571B3141 Bus is operational
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. Servicer Response:
This reference code and the 3121 reference code that
FRU List: occurred before it require no service action because
FI01107 SCSI bus 1 is now operational.
STORIOA
571B3142 Bus is operational
FI01140 Servicer Response:
This reference code and the 3122 reference code that
BACKPLN occurred before it require no service action because
SCSI bus 2 is now operational.
571B3120 Bus is not operational
571B3143 Bus is operational
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter Servicer Response:
caused the bus to become not operational. Remove the This reference code and the 3123 reference code that
device. occurred before it require no service action because
SCSI bus 3 is now operational.
FRU List:
SVCDOCS
571B3150 SCSI bus configuration error
571B3121 Bus is not operational Servicer Response:
Internal and external SCSI cables are connected to SCSI
Servicer Response:
bus 0 at the same time. Correct the SCSI bus 0
Adding a device to SCSI bus 1 of the I/O Adapter
configuration.
caused the bus to become not operational. Remove the
device. FRU List:
SVCDOCS
FRU List:
SVCDOCS
571B3151 SCSI bus configuration error
571B3122 Bus is not operational Servicer Response:
Internal and external SCSI cables are connected to SCSI
Servicer Response:
bus 1 at the same time. Correct the SCSI bus 1
Adding a device to SCSI bus 2 of the I/O Adapter
configuration.
caused the bus to become not operational. Remove the
device. FRU List:
SVCDOCS
FRU List:
SVCDOCS
571B3200 A tape/CD or disk device reported a 571B8009 Impending cache battery pack failure
failure
FRU List:
FRU List: CACHBAT
FI01105
571B8100 Licensed Internal Code error
STORIOA
FRU List:
MEDIA PTFSRCH
STORIOA
571B3202 Storage subsystem configuration error
Servicer Response:
571B8130 IOA detected recoverable device bus
The device is not supported in the current
error
configuration. An I/O processor might be required.
Servicer Response:
FRU List:
An error occurred on SCSI bus 0. No action is required.
SVCDOCS
This reference code is logged for information only.
571B3401 Device backplane problem 571B8133 IOA detected recoverable device bus
error
FRU List:
DEVBPLN Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
571B3501 Licensed Internal Code error
Servicer Response: 571B8140 IOA detected recoverable device bus
The device type is either unsupported or the code has error
not been loaded to support it.
Servicer Response:
FRU List: No action is required. This reference code is logged for
FI01105 information only.
PTFSRCH
571B8141 IOA detected recoverable device error
STORIOA
336
571B8146 • 571B9002
PTFSRCH
571B8146 Disk device detected recoverable error
FRU List:
571B8301 Not valid condition in Licensed Internal
FI01105
Code
FRU List:
571B8150 A permanent failure occurred
PTFSRCH
FRU List:
STORIOA STORIOA
ANYBRDG
571B8302 Missing Licensed Internal Code
Servicer Response:
571B8151 Licensed Internal Code error
Ensure that the code necessary to support this I/O
FRU List: adapter is loaded.
PTFSRCH
FRU List:
SVCDOCS
STORIOA
STORIOA
571B8155 A permanent failure occurred
FRU List: 571B8400 Licensed Internal Code error
PTFSRCH
FRU List:
PTFSRCH
STORIOA
571B9008 I/O card does not support functions 571B9023 Array not functional due to present
expected by devices hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP25. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS
571B9009 Call your next level of support for 571B9024 Array not functional due to present
assistance hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP22.
FRU List:
571B9010 Cache data associated with attached SVCDOCS
devices cannot be found Perform
IOPIP31.
571B9025 Disk unit is not supported at its
FRU List: physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21.
571B9011 Cache data belongs to devices other
FRU List:
than those attached
SVCDOCS
Servicer Response:
Perform IOPIP32.
571B9026 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
571B9020 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
571B9027 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP34.
571B9021 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
571B9028 Incorrect hardware configuration change
FRU List: has been detected.
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
571B9022 Array not functional due to present Either move all the devices in an array to another I/O
hardware configuration. adapter that supports arrays, or stop an array on this
I/O adapter.
Servicer Response:
Perform IOPIP22. FRU List:
SVCDOCS
FRU List:
SVCDOCS
571B9029 Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
338
571B902F • 571B9071
SVCDOCS
571B9050 Required cache data cannot be located
for a disk unit.
571B902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP30.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 571B9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
571B9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27.
FRU List:
FI02112 FRU List:
SVCDOCS
SVCDOCS
571B9052 Cache data exists for device that has
571B9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
571B9032 A disk unit in a RAID array is missing
or failed
571B9053 IOA resources not available due to
Servicer Response: previous problems
The array is still protected, but the disk unit should be
Servicer Response:
replaced. Perform IOPIP21.
Take action on other reference codes which have
FRU List: surfaced.If you cannot get to SST or DST, and cannot
FI02112 perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
SVCDOCS for other reference codes and take action on them.
FRU List:
571B9040 Array protection temporarily suspended SVCDOCS
Servicer Response:
No action required. Protection will be automatically 571B9054 IOA resources not available due to
restarted. previous problems
Servicer Response:
571B9041 Background array parity check detected Power off the system and remove all new or
and corrected errors Call your next level replacement disk units. IPL the system to DST. If you
of support to report the problem. cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
FRU List: Log entries for other reference codes and take action on
PTFSRCH them.
FRU List:
571B9042 An array parity error has been detected SVCDOCS
and corrected
Servicer Response: 571B9071 Link from IOA to auxiliary cache IOA
Call your next level of support to report the problem. went operational
FRU List: Servicer Response:
NEXTLVL No service action required.
571B9072 Link from IOA to auxiliary cache IOA 571B9092 Disk unit requires initialization before
went non-operational use.
Servicer Response: Servicer Response:
No service action required. Perform IOPIP26.
FRU List:
571B9073 Incompatible or non-operational SVCDOCS
auxiliary cache IOA attached. Perform
IOPIP40.
571B9902 System log entry only, no service action
FRU List: required
SVCDOCS
571BC000 System log entry only, no service action
571B9081 Device error required
FRU List: Servicer Response:
FI01105 No action is required. This reference code is logged for
information only.
STORIOA
571BC402 Licensed Internal Code error
571B9082 Device error
Servicer Response:
Servicer Response: Ask your next level of support for assistance.
Perform IOPIP16.
FRU List:
FRU List: PTFSRCH
FI01105
571BFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
FI01140 STORIOA
BACKPLN ANYBRDG
340
571E3020 • 571E3120
FRU List:
571E3020 SCSI bus configuration error
FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a STORIOA
possible user error or configuration error, perform
IOPIP17. FI01140
FRU List:
USER BACKPLN
FI01107 BACKPLN
FRU List:
571E3150 SCSI bus configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
571E3121 Bus is not operational
bus 0 at the same time. Correct the SCSI bus 0
Servicer Response: configuration.
Adding a device to SCSI bus 1 of the I/O Adapter
FRU List:
caused the bus to become not operational. Remove the
SVCDOCS
device.
FRU List:
571E3151 SCSI bus configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
571E3122 Bus is not operational
bus 1 at the same time. Correct the SCSI bus 1
Servicer Response: configuration.
Adding a device to SCSI bus 2 of the I/O Adapter
FRU List:
caused the bus to become not operational. Remove the
SVCDOCS
device.
FRU List:
571E3200 A tape/CD or disk device reported a
SVCDOCS
failure
FRU List:
571E3123 Bus is not operational
FI01105
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter STORIOA
caused the bus to become not operational. Remove the
device. MEDIA
FRU List:
SVCDOCS 571E3202 Storage subsystem configuration error
Servicer Response:
571E3140 Bus is operational The device is not supported in the current
configuration. An I/O processor might be required.
Servicer Response:
This reference code and the 3120 reference code that FRU List:
occurred before it require no service action because SVCDOCS
SCSI bus 0 is now operational.
342
571E3501 • 571E8156
571E3501 Licensed Internal Code error 571E8133 IOA detected recoverable device bus
error
Servicer Response:
The device type is either unsupported or the code has Servicer Response:
not been loaded to support it. An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
FRU List:
FI01105
571E8140 IOA detected recoverable device bus
PTFSRCH error
Servicer Response:
571E3601 System log entry only, no service action No action is required. This reference code is logged for
required information only.
571E8008 A permanent cache battery pack failure 571E8141 IOA detected recoverable device error
occurred
Servicer Response:
FRU List: No action is required. This reference code is logged for
CACHBAT information only.
STORIOA
344
571E9020 • 571E9032
571E9020 Array not functional due to present 571E9027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS
571E9021 Array not functional due to present 571E9028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
FRU List:
adapter that supports arrays, or stop an array on this
SVCDOCS
I/O adapter.
FRU List:
571E9022 Array not functional due to present
SVCDOCS
hardware configuration.
Servicer Response:
571E9029 Incorrect hardware configuration change
Perform IOPIP22.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Contact your next level of support.
FRU List:
571E9023 Array not functional due to present
SVCDOCS
hardware configuration.
Servicer Response:
571E902F Array addendum Product Activity Log
Perform IOPIP22.
entry
FRU List:
Servicer Response:
SVCDOCS
This entry contains additional array information for
90xx reference codes when the array contains more
571E9024 Array not functional due to present than 10 members. Use the 90xx entry that occurred at
hardware configuration. the same time as this reference code as the starting
point for this problem.
Servicer Response:
Perform IOPIP22.
571E9030 Array no longer protected due to
FRU List: missing or failed disk unit. Perform
SVCDOCS IOPIP21.
FRU List:
571E9025 Disk unit is not supported at its FI02112
physical location.
Servicer Response: SVCDOCS
Perform IOPIP21.
FRU List: 571E9031 Array protection temporarily suspended
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
571E9026 Array not functional due to present restarted.
hardware configuration.
Servicer Response: 571E9032 A disk unit in a RAID array is missing
Perform IOPIP22. or failed
FRU List:
571E9053 IOA resources not available due to
FI02112
previous problems
571E9052 Cache data exists for device that has FRU List:
been modified. FI01105
STORIOA
346
571E9090 • 571F3021
FI01140
571EFF3D I/O adapter detected a recoverable error
BACKPLN FRU List:
STORIOA
FI01106
ANYBRDG
571E9090 Disk unit has been modified after the
last known status. 571EFF6D Recoverable system bus error
Servicer Response: FRU List:
Re-IPL the system. If any reference codes are surfaced STORIOA
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact ANYBRDG
your next level of support.
PTFSRCH
FRU List:
SVCDOCS
571F3000 A permanent failure occurred
571E9091 Incorrect hardware configuration change FRU List:
has been detected. FI01101
Servicer Response:
Re-IPL the system. If any reference codes are surfaced ANYBRDG
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact 571F3006 System bus error
your next level of support.
FRU List:
FRU List: FI01101
SVCDOCS
ANYBRDG
571E9092 Disk unit requires initialization before
use. PTFSRCH
Servicer Response:
Perform IOPIP26. 571F3020 SCSI bus configuration error
FI01107
STORIOA
571F3022 SCSI bus configuration error 571F3102 Interface error Error occurred on SCSI
bus 2.
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a Servicer Response:
possible user error or configuration error, perform Error occurred on SCSI bus 2. Perform IOPIP13.
IOPIP17.
FRU List:
FRU List: FI01107
USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
571F3023 SCSI bus configuration error
571F3103 Interface error Error occurred on SCSI
Servicer Response:
bus 3.
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform Servicer Response:
IOPIP17. Error occurred on SCSI bus 3. Perform IOPIP13.
FRU List: FRU List:
USER FI01107
FI01107 STORIOA
STORIOA FI01140
348
571F3123 • 571F8008
Servicer Response:
This reference code and the 3121 reference code that 571F3400 Device error
occurred before it require no service action because Servicer Response:
SCSI bus 1 is now operational. NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
571F3142 Bus is operational FRU List:
Servicer Response: FI02112
This reference code and the 3122 reference code that
occurred before it require no service action because STORIOA
SCSI bus 2 is now operational.
FI01106
PTFSRCH
571F3151 SCSI bus configuration error
Servicer Response:
571F3601 System log entry only, no service action
Internal and external SCSI cables are connected to SCSI
required
bus 1 at the same time. Correct the SCSI bus 1
configuration.
571F8008 A permanent cache battery pack failure
FRU List:
occurred
SVCDOCS
FRU List:
CACHBAT
STORIOA
571F8009 Impending cache battery pack failure 571F8146 Disk device detected recoverable error
FRU List: FRU List:
CACHBAT FI01105
STORIOA ANYBRDG
571F8130 IOA detected recoverable device bus 571F8151 Licensed Internal Code error
error
FRU List:
Servicer Response: PTFSRCH
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only. STORIOA
571F8131 IOA detected recoverable device bus 571F8155 A permanent failure occurred
error
FRU List:
Servicer Response: PTFSRCH
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only. STORIOA
571F8132 IOA detected recoverable device bus 571F8156 A permanent failure occurred
error
FRU List:
Servicer Response: PTFSRCH
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only. STORIOA
571F8133 IOA detected recoverable device bus 571F8157 I/O adapter card error
error
Servicer Response:
Servicer Response: Display the Service Action Log entry for this SRC. If
An error occurred on SCSI bus 3. No action is required. the Failing Item indicates an I/O adapter, then replace
This reference code is logged for information only. the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
571F8140 IOA detected recoverable device bus is a recoverable error. Perform the following for the
error I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
Servicer Response:
are attached, use Hardware Service Manager to
No action is required. This reference code is logged for
re-IPL the IOP. Other resources attached to the IOP
information only.
may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
571F8141 IOA detected recoverable device error RESET(*YES)″ command to reset the IOP and Vary
Servicer Response: On attached resources.
No action is required. This reference code is logged for FRU List:
information only. SVCDOCS
571F8145 A recoverable error occurred 571F8300 IOA hardware error or PCI bus error
FRU List: FRU List:
STORIOA STORIOA
ANYBRDG
350
571F8301 • 571F9022
PTFSRCH
571F9008 I/O card does not support functions
expected by devices
571F8301 Not valid condition in Licensed Internal
Servicer Response:
Code
Perform IOPIP25.
FRU List:
FRU List:
PTFSRCH
SVCDOCS
STORIOA
571F9009 Call your next level of support for
assistance
571F8302 Missing Licensed Internal Code
FRU List:
Servicer Response: SVCDOCS
Ensure that the code necessary to support this I/O
adapter is loaded.
571F9010 Cache data associated with attached
FRU List: devices cannot be found Perform
SVCDOCS IOPIP31.
Servicer Response:
Perform IOPIP33. 571F9021 Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS Servicer Response:
Perform IOPIP20.
BACKPLN
FI01106
SVCDOCS
571F9023 Array not functional due to present
hardware configuration.
571F902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
571F9024 Array not functional due to present the same time as this reference code as the starting
hardware configuration. point for this problem.
Servicer Response:
Perform IOPIP22. 571F9030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List:
IOPIP21.
SVCDOCS
FRU List:
FI02112
571F9025 Disk unit is not supported at its
physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21.
571F9031 Array protection temporarily suspended
FRU List:
Servicer Response:
SVCDOCS
No action required. Protection will be automatically
restarted.
571F9026 Array not functional due to present
hardware configuration.
571F9032 A disk unit in a RAID array is missing
Servicer Response: or failed
Perform IOPIP22.
Servicer Response:
FRU List: The array is still protected, but the disk unit should be
SVCDOCS replaced. Perform IOPIP21.
FRU List:
571F9027 Array not functional due to present FI02112
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP34.
571F9040 Array protection temporarily suspended
FRU List:
SVCDOCS Servicer Response:
No action required. Protection will be automatically
restarted.
571F9028 Incorrect hardware configuration change
has been detected.
571F9041 Background array parity check detected
Servicer Response:
and corrected errors Call your next level
Reduce the number of arrays on this I/O adapter.
of support to report the problem.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this FRU List:
I/O adapter. PTFSRCH
FRU List:
SVCDOCS 571F9042 An array parity error has been detected
and corrected
571F9029 Incorrect hardware configuration change Servicer Response:
has been detected. Call your next level of support to report the problem.
Servicer Response: FRU List:
Contact your next level of support. NEXTLVL
FRU List:
352
571F9050 • 571F9091
571F9050 Required cache data cannot be located 571F9072 Link from IOA to auxiliary cache IOA
for a disk unit. went non-operational
Servicer Response: Servicer Response:
Perform IOPIP30. No service action required.
FRU List:
SVCDOCS 571F9073 Incompatible or non-operational
auxiliary cache IOA attached. Perform
IOPIP40.
571F9051 Cache data exists for a missing or failed
device FRU List:
SVCDOCS
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, 571F9081 Device error
perform the action indicated for the 9054 reference
FRU List:
code.Otherwise, perform IOPIP27.
FI01105
FRU List:
SVCDOCS STORIOA
571F9052 Cache data exists for device that has 571F9082 Device error
been modified.
Servicer Response:
Servicer Response: Perform IOPIP16.
Contact your next level of support.
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
571F9053 IOA resources not available due to
previous problems FI01140
571F9092 Disk unit requires initialization before 573D3020 SCSI bus configuration error
use.
Servicer Response:
Servicer Response: Error occurred on SCSI bus 0. To correct or isolate a
Perform IOPIP26. possible user error or configuration error, perform
IOPIP17.
FRU List:
SVCDOCS FRU List:
USER
571F9902 System log entry only, no service action
FI01107
required
STORIOA
571FC000 System log entry only, no service action
required
573D3021 SCSI bus configuration error
Servicer Response:
No action is required. This reference code is logged for Servicer Response:
information only. Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17.
571FC402 Licensed Internal Code error
FRU List:
Servicer Response: USER
Ask your next level of support for assistance.
FRU List: FI01107
PTFSRCH
STORIOA
ANYBRDG STORIOA
PTFSRCH
573D3023 SCSI bus configuration error
354
573D3101 • 573D3143
STORIOA
573D3121 Bus is not operational
FI01140 Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
BACKPLN caused the bus to become not operational. Remove the
device.
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13. 573D3122 Bus is not operational
BACKPLN
573D3123 Bus is not operational
573D3150 SCSI bus configuration error 573D3501 Licensed Internal Code error
Servicer Response: Servicer Response:
Internal and external SCSI cables are connected to SCSI The device type is either unsupported or the code has
bus 0 at the same time. Correct the SCSI bus 0 not been loaded to support it.
configuration.
FRU List:
FRU List: FI01105
SVCDOCS
PTFSRCH
573D3151 SCSI bus configuration error
573D3601 System log entry only, no service action
Servicer Response:
required
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration. 573D8008 A permanent cache battery pack failure
occurred
FRU List:
SVCDOCS FRU List:
CACHBAT
573D3200 A tape/CD or disk device reported a
failure STORIOA
FRU List:
FI01105 573D8009 Impending cache battery pack failure
FRU List:
STORIOA CACHBAT
MEDIA
573D8100 Licensed Internal Code error
FRU List:
573D3202 Storage subsystem configuration error
PTFSRCH
Servicer Response:
The device is not supported in the current STORIOA
configuration. An I/O processor might be required.
FRU List: 573D8130 IOA detected recoverable device bus
SVCDOCS error
Servicer Response:
573D3400 Device error An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first. 573D8131 IOA detected recoverable device bus
error
FRU List:
FI02112 Servicer Response:
An error occurred on SCSI bus 1. No action is required.
STORIOA This reference code is logged for information only.
FI01106
573D8132 IOA detected recoverable device bus
error
FI01140
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
573D3401 Device backplane problem This reference code is logged for information only.
FRU List:
DEVBPLN
356
573D8133 • 573D8404
573D8133 IOA detected recoverable device bus 573D8157 I/O adapter card error
error
Servicer Response:
Servicer Response: Display the Service Action Log entry for this SRC. If
An error occurred on SCSI bus 3. No action is required. the Failing Item indicates an I/O adapter, then replace
This reference code is logged for information only. the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
573D8140 IOA detected recoverable device bus
I/O processor that the I/O adapter is attached to:
error
1. If the I/O processor is not operable and disk units
Servicer Response: are attached, use Hardware Service Manager to
No action is required. This reference code is logged for re-IPL the IOP. Other resources attached to the IOP
information only. may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
573D8141 IOA detected recoverable device error RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
Servicer Response:
No action is required. This reference code is logged for FRU List:
information only. SVCDOCS
573D8145 A recoverable error occurred 573D8300 IOA hardware error or PCI bus error
FRU List: FRU List:
STORIOA STORIOA
ANYBRDG
573D8146 Disk device detected recoverable error
FRU List: PTFSRCH
FI01105
573D8301 Not valid condition in Licensed Internal
573D8150 A permanent failure occurred Code
FRU List: FRU List:
STORIOA PTFSRCH
ANYBRDG STORIOA
573D8151 Licensed Internal Code error 573D8302 Missing Licensed Internal Code
FRU List: Servicer Response:
PTFSRCH Ensure that the code necessary to support this I/O
adapter is loaded.
STORIOA
FRU List:
SVCDOCS
573D8155 A permanent failure occurred
STORIOA
FRU List:
PTFSRCH
573D8400 Licensed Internal Code error
STORIOA
FRU List:
PTFSRCH
573D8156 A permanent failure occurred
FRU List: 573D8404 System log entry only, no service action
PTFSRCH required
STORIOA
358
573D9027 • 573D9052
FRU List:
573D9027 Array not functional due to present
FI02112
hardware configuration.
Servicer Response: SVCDOCS
Perform IOPIP34.
FRU List: 573D9040 Array protection temporarily suspended
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
573D9028 Incorrect hardware configuration change restarted.
has been detected.
Servicer Response: 573D9041 Background array parity check detected
Reduce the number of arrays on this I/O adapter. and corrected errors Call your next level
Either move all the devices in an array to another I/O of support to report the problem.
adapter that supports arrays, or stop an array on this
I/O adapter. FRU List:
PTFSRCH
FRU List:
SVCDOCS
573D9042 An array parity error has been detected
and corrected
573D9029 Incorrect hardware configuration change
has been detected. Servicer Response:
Call your next level of support to report the problem.
Servicer Response:
Contact your next level of support. FRU List:
NEXTLVL
FRU List:
SVCDOCS
573D9050 Required cache data cannot be located
for a disk unit.
573D902F Array addendum Product Activity Log
entry Servicer Response:
Perform IOPIP30.
Servicer Response:
This entry contains additional array information for FRU List:
90xx reference codes when the array contains more SVCDOCS
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 573D9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
573D9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
FRU List: code.Otherwise, perform IOPIP27.
FI02112 FRU List:
SVCDOCS
SVCDOCS
573D9052 Cache data exists for device that has
573D9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
573D9032 A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21.
FI01140
573D9053 IOA resources not available due to
previous problems
BACKPLN
Servicer Response:
Take action on other reference codes which have FI01106
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries 573D9090 Disk unit has been modified after the
for other reference codes and take action on them. last known status.
Servicer Response:
No service action required. 573D9092 Disk unit requires initialization before
use.
573D9073 Incompatible or non-operational 573D9902 System log entry only, no service action
auxiliary cache IOA attached. Perform required
IOPIP40.
FRU List: 573DC000 System log entry only, no service action
SVCDOCS required
Servicer Response:
573D9081 Device error No action is required. This reference code is logged for
information only.
FRU List:
FI01105
573DC402 Licensed Internal Code error
STORIOA Servicer Response:
Ask your next level of support for assistance.
573D9082 Device error FRU List:
Servicer Response: PTFSRCH
Perform IOPIP16.
FRU List:
FI01105
STORIOA
360
573DFF3D • 573E3101
573DFF3D I/O adapter detected a recoverable error 573E3022 SCSI bus configuration error
FRU List: Servicer Response:
STORIOA Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
ANYBRDG IOPIP17.
FRU List:
573DFF6D Recoverable system bus error USER
FRU List:
FI01107
STORIOA
STORIOA
ANYBRDG
FI01107
573E3006 System bus error
FRU List: STORIOA
FI01101
573E3100 Interface error Error occurred on SCSI
ANYBRDG bus 0.
FI01107
573E3101 Interface error Error occurred on SCSI
bus 1.
STORIOA
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
573E3021 SCSI bus configuration error
FRU List:
Servicer Response: FI01107
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
STORIOA
IOPIP17.
FRU List: FI01140
USER
BACKPLN
FI01107
STORIOA
573E3102 Interface error Error occurred on SCSI 573E3123 Bus is not operational
bus 2.
Servicer Response:
Servicer Response: Adding a device to SCSI bus 3 of the I/O Adapter
Error occurred on SCSI bus 2. Perform IOPIP13. caused the bus to become not operational. Remove the
device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
573E3140 Bus is operational
FI01140
Servicer Response:
BACKPLN This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
573E3103 Interface error Error occurred on SCSI
bus 3.
573E3141 Bus is operational
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. Servicer Response:
This reference code and the 3121 reference code that
FRU List: occurred before it require no service action because
FI01107 SCSI bus 1 is now operational.
STORIOA
573E3142 Bus is operational
FI01140 Servicer Response:
This reference code and the 3122 reference code that
BACKPLN occurred before it require no service action because
SCSI bus 2 is now operational.
573E3120 Bus is not operational
573E3143 Bus is operational
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter Servicer Response:
caused the bus to become not operational. Remove the This reference code and the 3123 reference code that
device. occurred before it require no service action because
SCSI bus 3 is now operational.
FRU List:
SVCDOCS
573E3150 SCSI bus configuration error
573E3121 Bus is not operational Servicer Response:
Internal and external SCSI cables are connected to SCSI
Servicer Response:
bus 0 at the same time. Correct the SCSI bus 0
Adding a device to SCSI bus 1 of the I/O Adapter
configuration.
caused the bus to become not operational. Remove the
device. FRU List:
SVCDOCS
FRU List:
SVCDOCS
573E3151 SCSI bus configuration error
573E3122 Bus is not operational Servicer Response:
Internal and external SCSI cables are connected to SCSI
Servicer Response:
bus 1 at the same time. Correct the SCSI bus 1
Adding a device to SCSI bus 2 of the I/O Adapter
configuration.
caused the bus to become not operational. Remove the
device. FRU List:
SVCDOCS
FRU List:
SVCDOCS
362
573E3200 • 573E8145
573E3200 A tape/CD or disk device reported a 573E8009 Impending cache battery pack failure
failure
FRU List:
FRU List: CACHBAT
FI01105
573E8100 Licensed Internal Code error
STORIOA
FRU List:
MEDIA PTFSRCH
STORIOA
573E3202 Storage subsystem configuration error
Servicer Response:
573E8130 IOA detected recoverable device bus
The device is not supported in the current
error
configuration. An I/O processor might be required.
Servicer Response:
FRU List:
An error occurred on SCSI bus 0. No action is required.
SVCDOCS
This reference code is logged for information only.
573E3401 Device backplane problem 573E8133 IOA detected recoverable device bus
error
FRU List:
DEVBPLN Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
573E3501 Licensed Internal Code error
Servicer Response: 573E8140 IOA detected recoverable device bus
The device type is either unsupported or the code has error
not been loaded to support it.
Servicer Response:
FRU List: No action is required. This reference code is logged for
FI01105 information only.
PTFSRCH
573E8141 IOA detected recoverable device error
STORIOA
PTFSRCH
573E8146 Disk device detected recoverable error
FRU List:
573E8301 Not valid condition in Licensed Internal
FI01105
Code
FRU List:
573E8150 A permanent failure occurred
PTFSRCH
FRU List:
STORIOA STORIOA
ANYBRDG
573E8302 Missing Licensed Internal Code
Servicer Response:
573E8151 Licensed Internal Code error
Ensure that the code necessary to support this I/O
FRU List: adapter is loaded.
PTFSRCH
FRU List:
SVCDOCS
STORIOA
STORIOA
573E8155 A permanent failure occurred
FRU List: 573E8400 Licensed Internal Code error
PTFSRCH
FRU List:
PTFSRCH
STORIOA
364
573E9008 • 573E9029
573E9008 I/O card does not support functions 573E9023 Array not functional due to present
expected by devices hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP25. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS
573E9009 Call your next level of support for 573E9024 Array not functional due to present
assistance hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP22.
FRU List:
573E9010 Cache data associated with attached SVCDOCS
devices cannot be found Perform
IOPIP31.
573E9025 Disk unit is not supported at its
FRU List: physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21.
573E9011 Cache data belongs to devices other
FRU List:
than those attached
SVCDOCS
Servicer Response:
Perform IOPIP32.
573E9026 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
573E9020 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
573E9027 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP34.
573E9021 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
573E9028 Incorrect hardware configuration change
FRU List: has been detected.
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
573E9022 Array not functional due to present Either move all the devices in an array to another I/O
hardware configuration. adapter that supports arrays, or stop an array on this
I/O adapter.
Servicer Response:
Perform IOPIP22. FRU List:
SVCDOCS
FRU List:
SVCDOCS
573E9029 Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
573E9050 Required cache data cannot be located
for a disk unit.
573E902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP30.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 573E9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
573E9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27.
FRU List:
FI02112 FRU List:
SVCDOCS
SVCDOCS
573E9052 Cache data exists for device that has
573E9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
573E9032 A disk unit in a RAID array is missing
or failed
573E9053 IOA resources not available due to
Servicer Response: previous problems
The array is still protected, but the disk unit should be
Servicer Response:
replaced. Perform IOPIP21.
Take action on other reference codes which have
FRU List: surfaced.If you cannot get to SST or DST, and cannot
FI02112 perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
SVCDOCS for other reference codes and take action on them.
FRU List:
573E9040 Array protection temporarily suspended SVCDOCS
Servicer Response:
No action required. Protection will be automatically 573E9054 IOA resources not available due to
restarted. previous problems
Servicer Response:
573E9041 Background array parity check detected Power off the system and remove all new or
and corrected errors Call your next level replacement disk units. IPL the system to DST. If you
of support to report the problem. cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
FRU List: Log entries for other reference codes and take action on
PTFSRCH them.
FRU List:
573E9042 An array parity error has been detected SVCDOCS
and corrected
Servicer Response: 573E9071 Link from IOA to auxiliary cache IOA
Call your next level of support to report the problem. went operational
FRU List: Servicer Response:
NEXTLVL No service action required.
366
573E9072 • 57FF3006
573E9072 Link from IOA to auxiliary cache IOA 573E9092 Disk unit requires initialization before
went non-operational use.
Servicer Response: Servicer Response:
No service action required. Perform IOPIP26.
FRU List:
573E9073 Incompatible or non-operational SVCDOCS
auxiliary cache IOA attached. Perform
IOPIP40.
573E9902 System log entry only, no service action
FRU List: required
SVCDOCS
573EC000 System log entry only, no service action
573E9081 Device error required
FRU List: Servicer Response:
FI01105 No action is required. This reference code is logged for
information only.
STORIOA
573EC402 Licensed Internal Code error
573E9082 Device error
Servicer Response:
Servicer Response: Ask your next level of support for assistance.
Perform IOPIP16.
FRU List:
FRU List: PTFSRCH
FI01105
573EFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
FI01140 STORIOA
BACKPLN ANYBRDG
FRU List:
57FF3020 SCSI bus configuration error
FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a STORIOA
possible user error or configuration error, perform
IOPIP17. FI01140
FRU List:
USER DEVBPLN
FI01107 DEVBPLN
368
57FF3121 • 57FF3401
FRU List:
57FF3150 SCSI bus configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
57FF3121 Bus is not operational
bus 0 at the same time. Correct the SCSI bus 0
Servicer Response: configuration.
Adding a device to SCSI bus 1 of the I/O Adapter
FRU List:
caused the bus to become not operational. Remove the
SVCDOCS
device.
FRU List:
57FF3151 SCSI bus configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
57FF3122 Bus is not operational
bus 1 at the same time. Correct the SCSI bus 1
Servicer Response: configuration.
Adding a device to SCSI bus 2 of the I/O Adapter
FRU List:
caused the bus to become not operational. Remove the
SVCDOCS
device.
FRU List:
57FF3200 A tape/CD or disk device reported a
SVCDOCS
failure
FRU List:
57FF3123 Bus is not operational
FI01105
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter STORIOA
caused the bus to become not operational. Remove the
device. MEDIA
FRU List:
SVCDOCS 57FF3202 Storage subsystem configuration error
Servicer Response:
57FF3140 Bus is operational The device is not supported in the current
configuration. An I/O processor might be required.
Servicer Response:
This reference code and the 3120 reference code that FRU List:
occurred before it require no service action because SVCDOCS
SCSI bus 0 is now operational.
57FF3501 Licensed Internal Code error 57FF8132 IOA detected recoverable device bus
error
Servicer Response:
The device type is either unsupported or the code has Servicer Response:
not been loaded to support it. An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
FRU List:
FI01105
57FF8133 IOA detected recoverable device bus
PTFSRCH error
Servicer Response:
57FF3601 System log entry only, no service action An error occurred on SCSI bus 3. No action is required.
required This reference code is logged for information only.
57FF8008 A permanent cache battery pack failure 57FF8140 IOA detected recoverable device bus
occurred error
370
57FF8151 • 57FF9002
FRU List:
57FF8301 Not valid condition in Licensed Internal
STORIOA
Code
ANYBRDG FI01140
PTFSRCH BACKPLN
FI01106
57FF9008 I/O card does not support functions 57FF9023 Array not functional due to present
expected by devices hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP25. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS
57FF9009 Call your next level of support for 57FF9024 Array not functional due to present
assistance hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP22.
FRU List:
57FF9010 Cache data associated with attached SVCDOCS
devices cannot be found Perform
IOPIP31.
57FF9025 Disk unit is not supported at its
FRU List: physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21.
57FF9011 Cache data belongs to devices other
FRU List:
than those attached
SVCDOCS
Servicer Response:
Perform IOPIP32.
57FF9026 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
57FF9020 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
57FF9027 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP34.
57FF9021 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
57FF9028 Incorrect hardware configuration change
FRU List: has been detected.
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
57FF9022 Array not functional due to present Either move all the devices in an array to another I/O
hardware configuration. adapter that supports arrays, or stop an array on this
I/O adapter.
Servicer Response:
Perform IOPIP22. FRU List:
SVCDOCS
FRU List:
SVCDOCS
57FF9029 Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
372
57FF902F • 57FF9071
SVCDOCS
57FF9050 Required cache data cannot be located
for a disk unit.
57FF902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP30.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 57FF9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
57FF9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27.
FRU List:
FI02112 FRU List:
SVCDOCS
SVCDOCS
57FF9052 Cache data exists for device that has
57FF9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
57FF9032 A disk unit in a RAID array is missing
or failed
57FF9053 IOA resources not available due to
Servicer Response: previous problems
The array is still protected, but the disk unit should be
Servicer Response:
replaced. Perform IOPIP21.
Take action on other reference codes which have
FRU List: surfaced.If you cannot get to SST or DST, and cannot
FI02112 perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
SVCDOCS for other reference codes and take action on them.
FRU List:
57FF9040 Array protection temporarily suspended SVCDOCS
Servicer Response:
No action required. Protection will be automatically 57FF9054 IOA resources not available due to
restarted. previous problems
Servicer Response:
57FF9041 Background array parity check detected Power off the system and remove all new or
and corrected errors Call your next level replacement disk units. IPL the system to DST. If you
of support to report the problem. cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
FRU List: Log entries for other reference codes and take action on
PTFSRCH them.
FRU List:
57FF9042 An array parity error has been detected SVCDOCS
and corrected
Servicer Response: 57FF9071 Link from IOA to auxiliary cache IOA
Call your next level of support to report the problem. went operational
FRU List: Servicer Response:
NEXTLVL No service action required.
57FF9072 Link from IOA to auxiliary cache IOA 57FF9092 Disk unit requires initialization before
went non-operational use.
Servicer Response: Servicer Response:
No service action required. Perform IOPIP26.
FRU List:
57FF9073 Incompatible or non-operational SVCDOCS
auxiliary cache IOA attached. Perform
IOPIP40.
57FF9902 System log entry only, no service action
FRU List: required
SVCDOCS
57FFC000 System log entry only, no service action
57FF9081 Device error required
FRU List: Servicer Response:
FI01105 No action is required. This reference code is logged for
information only.
STORIOA
57FFC402 Licensed Internal Code error
57FF9082 Device error
Servicer Response:
Servicer Response: Ask your next level of support for assistance.
Perform IOPIP16.
FRU List:
FRU List: PTFSRCH
FI01105
57FFFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
FI01140 STORIOA
BACKPLN ANYBRDG
374
573AB9B0 • 573CB200
573AB9B0 I/O adapter hardware error detected 576AB9B0 I/O adapter hardware error detected
FRU List: FRU List:
IOA IOA
AJDG301 AJDG301
FI00722
573BB200 I/O adapter hardware error detected
AJDG301 FRU List:
AJDG301
573BA6E3 Ethernet adapter or network device
IOA
cabling error.
FRU List:
573BB300 I/O adapter hardware error detected
FI00722
FRU List:
UJE40 IOA
IOA AJDG301
AJDG301
573CA6E3 Ethernet adapter or network device
cabling error.
573CB200 I/O adapter hardware error detected
FRU List:
FI00722 FRU List:
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
If the attached device is an external device, do the
57553202 Tape unit configuration error
following before exchanging any parts:
Servicer Response: 1. If an interposer is required, make sure that it is
Before exchanging anyparts, verify that the following connected between the I/O processor and the SCSI
condition is not present: cable.
v The attached device type or model is only supported 2. Ensure that the SCSI cable is seated correctly, and
on an I/O adapter that is attached to an I/O that there are no bent or damaged pins on the SCSI
processor. cable.
FRU List: 3. Ensure that a terminating plug is attached to the
UH7CNFG device end of the SCSI cable.
FRU List:
FI00871
FI00871
376
57559102 • 57559211
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FCIOA 4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FCDEV FRU List:
FI00871
FCCABLE
FI01112
57559102 Gateway device detected a SCSI
interface error FI00872
FCGATE
57559320 Tape device Licensed Internal Code
failure
FCIOA
FRU List:
FI00871 FI00130
ANYFC FI00871
Refer to the tape unit service information for possible 57559351 Tape with excessive error rate was
information on diagnositic tests that can be run to mounted in tape device.
isolate between hardware and media failures. Servicer Response:
FRU List: The tape unit detected that the mounted tape cartridge
MH7TMED has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FI00871 FRU List:
MH7TMED
57559303 Gateway device failure
UH7CLN
Servicer Response:
Use the gateway device servicedocumenation to FI00871
analyze the problem.
FRU List: 57559355 The data format is incorrect; the tape
FCGATE cannot be read
Servicer Response:
57559310 Licensed Internal Code for the tape unit The tape unit has detected that the data format on the
is not correct tape media is not supported.
FRU List:
PTFSRCH Clean the tape unit and retry the operation.
378
57559500 • 5755FFF6
FRU List:
57559899 Problem analysis completed, the
UH7USER
problem has been corrected.
FRU List:
6149B904 I/O adapter Licensed Internal Code
FI00719
failed.
FRU List: FI00718
AJDGP01
AJDGP01
FI00719
MA_BRDG
6149B920 I/O adapter Licensed Internal Code
failed. 6149B934 Incompatible hardware detected.
FRU List: FRU List:
AJDGP01 FI00719
FI00718 FI00718
FI00719
(6279, 6381, 6382, 6383, 6384, 6386, 6387, 63A0) Tape unit reference
codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
Servicer Response:
62793202 Tape unit configuration error
Before exchanging anyparts, verify that the following 2. Clean the Fibre Channel connectors.
condition is not present: 3. If there is a hub attached, verify that the hub is
v The attached device type or model is only supported operational.
on an I/O adapter that is attached to an I/O 4. If there is a gateway device attached, refer to the
processor. gateway device service documentation for
FRU List: additional problem analysis procedures.
UH7CNFG 5. refer to the tape device service documentation for
additonal problem analysis procedures.
FI00871
FRU List:
FCIOA
62799020 Tape unit configuration error
FCDEV
Servicer Response:
Before exchanging anyparts, verify that the following
FCCABLE
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd 62799102 Gateway device detected a SCSI
devices at the same time. interface error
v An unsupported device type or model is attached. Servicer Response:
Usethe gateway device service documentation to
FRU List:
analyze the problem.
UH7CNFG
FRU List:
FI00871 FI00871
PTFSRCH FCGATE
FI00872
62799100 Interface error detected by system or by
tape unit
DEVTERM
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts: 62799200 Tape unit is not responding
1. If an interposer is required, make sure that it is Servicer Response:
connected between the I/O processor and the SCSI If the attached deviceis an external device, do the
cable. following before exchanging any parts:
2. Ensure that the SCSI cable is seated correctly, and 1. Ensure that the device is powered on.
that there are no bent or damaged pins on the SCSI 2. If an interposer is required, make sure that it is
cable. connected between the I/O processor and the SCSI
3. Ensure that a terminating plug is attached to the cable.
device end of the SCSI cable. 3. Ensure that the SCSI cable is seated correctly, and
FRU List: that there are no bent or damaged pins on the SCSI
FI00871 cable.
4. Ensure that a terminating plug is attached to the
FI01112 device end of the SCSI cable.
FRU List:
FI00872 FI00871
DEVTERM FI01112
382
62799201 • 62799303
PTFSRCH
62799201 Tape unit command timeout
Servicer Response:
62799211 Gateway device detected a bus protocol
If the attached deviceis an external device, do the
error
following before exchanging any parts:
1. Ensure that the device is powered on. Servicer Response:
Usethe gateway device service documentation to
2. If an interposer is required, make sure that it is
analyze the problem.
connected between the I/O processor and the SCSI
cable. FRU List:
3. Ensure that the signal cable is seated correctly, and FCGATE
that there are no bent or damaged pins on the SCSI
cable. FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. FI00871
62799310 Licensed Internal Code for the tape unit 62799355 The data format is incorrect; the tape
is not correct cannot be read
FRU List: Servicer Response:
PTFSRCH The tape unit has detected that the data format on the
tape media is not supported.
FI00871
Clean the tape unit and retry the operation.
62799320 Tape device Licensed Internal Code
If the operation continues to fail, use a different tape
failure
cartridge.
FRU List:
FRU List:
FI00130
UH7USER
FI00871
MH7TMED
384
62799804 • 63819100
62799804 System successfully recovered from 6279FFF6 Tape volume statistics logged (no action
temporary I/O error required)
Servicer Response:
No action required. This reference code is logged for 63813202 Tape unit configuration error
information only.
Servicer Response:
Before exchanging anyparts, verify that the following
62799810 Problem analysis has determined a part condition is not present:
should be replaced. v The attached device type or model is only supported
Servicer Response: on an I/O adapter that is attached to an I/O
This reference code is used for ending Online Problem processor.
Analysis with a list of failing items. (Information Only) FRU List:
UH7CNFG
62799899 Problem analysis completed, the
problem has been corrected. FI00871
Servicer Response:
This reference code is used for ending Online Problem 63819020 Tape unit configuration error
Analysis when no problem was found or the problem Servicer Response:
was corrected. Before exchanging anyparts, verify that the following
FRU List: conditions are not present:
UH7FIXD v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
62799900 Licensed Internal Code for tape unit
was not upgraded v An unsupported device type or model is attached.
DEVTERM
FI00872
63819101 Fibre Channel interface error detected
Servicer Response: DEVTERM
If the attacheddevice is an external device, do the
following before exchanging any parts:
63819201 Tape unit command timeout
1. Ensure that the Fibre Channel cable is correctly
connected to the ports. Servicer Response:
2. Clean the Fibre Channel connectors. If the attached deviceis an external device, do the
following before exchanging any parts:
3. If there is a hub attached, verify that the hub is
operational. 1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the 2. If an interposer is required, make sure that it is
gateway device service documentation for connected between the I/O processor and the SCSI
additional problem analysis procedures. cable.
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FCIOA device end of the SCSI cable.
FI01112
386
63819210 • 63819351
FRU List:
FI00871 63819350 Tape unit detected a read or write error
on tape medium
UH7CLN
63819803 System successfully recovered from
temporary I/O error
FI00871
Servicer Response:
No action required. This reference code is logged for
63819355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 63819804 System successfully recovered from
The tape unit has detected that the data format on the temporary I/O error
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. No action required. This reference code is logged for
information only.
If the operation continues to fail, use a different tape
cartridge. 63819810 Problem analysis has determined a part
FRU List: should be replaced.
UH7USER Servicer Response:
This reference code is used for ending Online Problem
MH7TMED Analysis with a list of failing items. (Information Only)
UH7CLN
63819899 Problem analysis completed, the
problem has been corrected.
FI00871
Servicer Response:
This reference code is used for ending Online Problem
63819500 Licensed Internal Code error.
Analysis when no problem was found or the problem
Servicer Response: was corrected.
If the system is operational, perform a dump of the I/O
FRU List:
processor data. For more information, see Performing an
UH7FIXD
IOP dump using hardware service manager.
FRU List:
63819900 Licensed Internal Code for tape unit
PTFSRCH
was not upgraded
Servicer Response:
63819800 System successfully recovered from
The I/O processor loading of Licensed Internal Code
temporary I/O error
(LIC) to the programmable tape unit was not
Servicer Response: completed.
No action required. This reference code is logged for
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
63819801 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
No action required. This reference code is logged for
level of LIC, the IOP will attempt to load the new
information only.
LIC.
FRU List:
63819802 System successfully recovered from
UH7USER
temporary I/O error
Servicer Response:
63819901 Tape performance statistics logged.
No action required. This reference code is logged for
information only. Servicer Response:
No action required. This reference code is logged for
information only.
388
63819902 • 63829200
DEVTERM
63819902 An IOP dump was initiated
Servicer Response:
63829101 Fibre Channel interface error detected
No action required.
Servicer Response:
If the attacheddevice is an external device, do the
6381FFF6 Tape volume statistics logged (no action
following before exchanging any parts:
required)
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
63823202 Tape unit configuration error
2. Clean the Fibre Channel connectors.
Servicer Response: 3. If there is a hub attached, verify that the hub is
Before exchanging anyparts, verify that the following operational.
condition is not present:
4. If there is a gateway device attached, refer to the
v The attached device type or model is only supported gateway device service documentation for
on an I/O adapter that is attached to an I/O additional problem analysis procedures.
processor.
5. refer to the tape device service documentation for
FRU List: additonal problem analysis procedures.
UH7CNFG
FRU List:
FCIOA
FI00871
FCDEV
63829020 Tape unit configuration error
FCCABLE
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present: 63829102 Gateway device detected a SCSI
v Tape and DASD devices attached to an I/O interface error
Processor that does not support Tape and Dasd Servicer Response:
devices at the same time. Usethe gateway device service documentation to
v An unsupported device type or model is attached. analyze the problem.
FRU List: FRU List:
UH7CNFG FI00871
FI00871 FCGATE
PTFSRCH FI00872
FI00872
FI01112
63829210 Illegal or unsupported tape unit
response
FI00872
FRU List:
DEVTERM FI00871
FI01112
63829201 Tape unit command timeout
Servicer Response: PTFSRCH
If the attached deviceis an external device, do the
following before exchanging any parts:
63829211 Gateway device detected a bus protocol
1. Ensure that the device is powered on. error
2. If an interposer is required, make sure that it is
Servicer Response:
connected between the I/O processor and the SCSI
Usethe gateway device service documentation to
cable.
analyze the problem.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FRU List:
cable. FCGATE
4. Ensure that a terminating plug is attached to the
FCIOA
device end of the SCSI cable.
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
63829300 Tape unit failure
63829202 Tape unit failed after Licensed Internal
Code was loaded FRU List:
FI00871
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts: 63829301 Tape device failure, redundancy lost
1. Ensure that the device is powered on. Servicer Response:
2. If an interposer is required, make sure that it is The tape unitdetected a hardware failure that does not
connected between the I/O processor and the SCSI prevent the tape unit from completing the current
cable. operation.
3. Ensure that the SCSI cable is seated correctly, and FRU List:
that there are no bent or damaged pins on the SCSI FI00871
cable.
4. Ensure that a terminating plug is attached to the 63829302 Tape device failure or media error
device end of the SCSI cable.
Servicer Response:
FRU List: The tape unitdetected a failure that may be caused by a
FI00871 hardware failure or a media error.
FI00871
390
63829303 • 63829802
UH7CLN
63829303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
63829355 The data format is incorrect; the tape
FRU List: cannot be read
FCGATE
Servicer Response:
The tape unit has detected that the data format on the
63829310 Licensed Internal Code for the tape unit tape media is not supported.
is not correct
FRU List: Clean the tape unit and retry the operation.
PTFSRCH
If the operation continues to fail, use a different tape
FI00871 cartridge.
FRU List:
63829320 Tape device Licensed Internal Code UH7USER
failure
MH7TMED
FRU List:
FI00130 UH7CLN
FI00871 FI00871
63829321 Gateway device Licensed Internal Code 63829500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data. For more information, see Performing an
analyze the problem. IOP dump using hardware service manager.
FRU List: FRU List:
FCCODE PTFSRCH
63829350 Tape unit detected a read or write error 63829800 System successfully recovered from
on tape medium temporary I/O error
Servicer Response: Servicer Response:
A permanent read or write error occurred. Clean the No action required. This reference code is logged for
tape unit and retry the operation. information only.
63829803 System successfully recovered from 63829902 An IOP dump was initiated
temporary I/O error
Servicer Response:
Servicer Response: No action required.
No action required. This reference code is logged for
information only.
6382FFF6 Tape volume statistics logged (no action
required)
63829804 System successfully recovered from
temporary I/O error
63833202 Tape unit configuration error
Servicer Response:
Servicer Response:
No action required. This reference code is logged for
Before exchanging anyparts, verify that the following
information only.
condition is not present:
v The attached device type or model is only supported
63829810 Problem analysis has determined a part on an I/O adapter that is attached to an I/O
should be replaced. processor.
Servicer Response: FRU List:
This reference code is used for ending Online Problem UH7CNFG
Analysis with a list of failing items. (Information Only)
FI00871
63829899 Problem analysis completed, the
problem has been corrected. 63839020 Tape unit configuration error
Servicer Response: Servicer Response:
This reference code is used for ending Online Problem Before exchanging anyparts, verify that the following
Analysis when no problem was found or the problem conditions are not present:
was corrected.
v Tape and DASD devices attached to an I/O
FRU List: Processor that does not support Tape and Dasd
UH7FIXD devices at the same time.
v An unsupported device type or model is attached.
63829900 Licensed Internal Code for tape unit FRU List:
was not upgraded UH7CNFG
Servicer Response:
The I/O processor loading of Licensed Internal Code FI00871
(LIC) to the programmable tape unit was not
completed. PTFSRCH
FI01112
FI00872
392
63839101 • 63839202
DEVTERM FI01112
FI00872
63839101 Fibre Channel interface error detected
Servicer Response: DEVTERM
If the attacheddevice is an external device, do the
following before exchanging any parts:
63839201 Tape unit command timeout
1. Ensure that the Fibre Channel cable is correctly
connected to the ports. Servicer Response:
2. Clean the Fibre Channel connectors. If the attached deviceis an external device, do the
following before exchanging any parts:
3. If there is a hub attached, verify that the hub is
operational. 1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the 2. If an interposer is required, make sure that it is
gateway device service documentation for connected between the I/O processor and the SCSI
additional problem analysis procedures. cable.
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FCIOA device end of the SCSI cable.
FRU List:
FI00871 63839350 Tape unit detected a read or write error
on tape medium
394
63839355 • 63839901
UH7CLN
63839803 System successfully recovered from
temporary I/O error
FI00871
Servicer Response:
No action required. This reference code is logged for
63839355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 63839804 System successfully recovered from
The tape unit has detected that the data format on the temporary I/O error
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. No action required. This reference code is logged for
information only.
If the operation continues to fail, use a different tape
cartridge. 63839810 Problem analysis has determined a part
FRU List: should be replaced.
UH7USER Servicer Response:
This reference code is used for ending Online Problem
MH7TMED Analysis with a list of failing items. (Information Only)
UH7CLN
63839899 Problem analysis completed, the
problem has been corrected.
FI00871
Servicer Response:
This reference code is used for ending Online Problem
63839500 Licensed Internal Code error.
Analysis when no problem was found or the problem
Servicer Response: was corrected.
If the system is operational, perform a dump of the I/O
FRU List:
processor data. For more information, see Performing an
UH7FIXD
IOP dump using hardware service manager.
FRU List:
63839900 Licensed Internal Code for tape unit
PTFSRCH
was not upgraded
Servicer Response:
63839800 System successfully recovered from
The I/O processor loading of Licensed Internal Code
temporary I/O error
(LIC) to the programmable tape unit was not
Servicer Response: completed.
No action required. This reference code is logged for
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
63839801 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
No action required. This reference code is logged for
level of LIC, the IOP will attempt to load the new
information only.
LIC.
FRU List:
63839802 System successfully recovered from
UH7USER
temporary I/O error
Servicer Response:
63839901 Tape performance statistics logged.
No action required. This reference code is logged for
information only. Servicer Response:
No action required. This reference code is logged for
information only.
DEVTERM
63839902 An IOP dump was initiated
Servicer Response:
63849101 Fibre Channel interface error detected
No action required.
Servicer Response:
If the attacheddevice is an external device, do the
6383FFF6 Tape volume statistics logged (no action
following before exchanging any parts:
required)
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
63843202 Tape unit configuration error
2. Clean the Fibre Channel connectors.
Servicer Response: 3. If there is a hub attached, verify that the hub is
Before exchanging anyparts, verify that the following operational.
condition is not present:
4. If there is a gateway device attached, refer to the
v The attached device type or model is only supported gateway device service documentation for
on an I/O adapter that is attached to an I/O additional problem analysis procedures.
processor.
5. refer to the tape device service documentation for
FRU List: additonal problem analysis procedures.
UH7CNFG
FRU List:
FCIOA
FI00871
FCDEV
63849020 Tape unit configuration error
FCCABLE
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present: 63849102 Gateway device detected a SCSI
v Tape and DASD devices attached to an I/O interface error
Processor that does not support Tape and Dasd Servicer Response:
devices at the same time. Usethe gateway device service documentation to
v An unsupported device type or model is attached. analyze the problem.
FRU List: FRU List:
UH7CNFG FI00871
FI00871 FCGATE
PTFSRCH FI00872
FI00872
396
63849201 • 63849302
FI01112
63849210 Illegal or unsupported tape unit
response
FI00872
FRU List:
DEVTERM FI00871
FI01112
63849201 Tape unit command timeout
Servicer Response: PTFSRCH
If the attached deviceis an external device, do the
following before exchanging any parts:
63849211 Gateway device detected a bus protocol
1. Ensure that the device is powered on. error
2. If an interposer is required, make sure that it is
Servicer Response:
connected between the I/O processor and the SCSI
Usethe gateway device service documentation to
cable.
analyze the problem.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FRU List:
cable. FCGATE
4. Ensure that a terminating plug is attached to the
FCIOA
device end of the SCSI cable.
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
63849300 Tape unit failure
63849202 Tape unit failed after Licensed Internal
Code was loaded FRU List:
FI00871
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts: 63849301 Tape device failure, redundancy lost
1. Ensure that the device is powered on. Servicer Response:
2. If an interposer is required, make sure that it is The tape unitdetected a hardware failure that does not
connected between the I/O processor and the SCSI prevent the tape unit from completing the current
cable. operation.
3. Ensure that the SCSI cable is seated correctly, and FRU List:
that there are no bent or damaged pins on the SCSI FI00871
cable.
4. Ensure that a terminating plug is attached to the 63849302 Tape device failure or media error
device end of the SCSI cable.
Servicer Response:
FRU List: The tape unitdetected a failure that may be caused by a
FI00871 hardware failure or a media error.
FI00871
UH7CLN
63849303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
63849355 The data format is incorrect; the tape
FRU List: cannot be read
FCGATE
Servicer Response:
The tape unit has detected that the data format on the
63849310 Licensed Internal Code for the tape unit tape media is not supported.
is not correct
FRU List: Clean the tape unit and retry the operation.
PTFSRCH
If the operation continues to fail, use a different tape
FI00871 cartridge.
FRU List:
63849320 Tape device Licensed Internal Code UH7USER
failure
MH7TMED
FRU List:
FI00130 UH7CLN
FI00871 FI00871
63849321 Gateway device Licensed Internal Code 63849500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data. For more information, see Performing an
analyze the problem. IOP dump using hardware service manager.
FRU List: FRU List:
FCCODE PTFSRCH
63849350 Tape unit detected a read or write error 63849800 System successfully recovered from
on tape medium temporary I/O error
Servicer Response: Servicer Response:
A permanent read or write error occurred. Clean the No action required. This reference code is logged for
tape unit and retry the operation. information only.
398
63849803 • 63869100
63849803 System successfully recovered from 63849902 An IOP dump was initiated
temporary I/O error
Servicer Response:
Servicer Response: No action required.
No action required. This reference code is logged for
information only.
6384FFF6 Tape volume statistics logged (no action
required)
63849804 System successfully recovered from
temporary I/O error
63863202 Tape unit configuration error
Servicer Response:
Servicer Response:
No action required. This reference code is logged for
Before exchanging anyparts, verify that the following
information only.
condition is not present:
v The attached device type or model is only supported
63849810 Problem analysis has determined a part on an I/O adapter that is attached to an I/O
should be replaced. processor.
Servicer Response: FRU List:
This reference code is used for ending Online Problem UH7CNFG
Analysis with a list of failing items. (Information Only)
FI00871
63849899 Problem analysis completed, the
problem has been corrected. 63869020 Tape unit configuration error
Servicer Response: Servicer Response:
This reference code is used for ending Online Problem Before exchanging anyparts, verify that the following
Analysis when no problem was found or the problem conditions are not present:
was corrected.
v Tape and DASD devices attached to an I/O
FRU List: Processor that does not support Tape and Dasd
UH7FIXD devices at the same time.
v An unsupported device type or model is attached.
63849900 Licensed Internal Code for tape unit FRU List:
was not upgraded UH7CNFG
Servicer Response:
The I/O processor loading of Licensed Internal Code FI00871
(LIC) to the programmable tape unit was not
completed. PTFSRCH
FI01112
FI00872
DEVTERM FI01112
FI00872
63869101 Fibre Channel interface error detected
Servicer Response: DEVTERM
If the attacheddevice is an external device, do the
following before exchanging any parts:
63869201 Tape unit command timeout
1. Ensure that the Fibre Channel cable is correctly
connected to the ports. Servicer Response:
2. Clean the Fibre Channel connectors. If the attached deviceis an external device, do the
following before exchanging any parts:
3. If there is a hub attached, verify that the hub is
operational. 1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the 2. If an interposer is required, make sure that it is
gateway device service documentation for connected between the I/O processor and the SCSI
additional problem analysis procedures. cable.
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FCIOA device end of the SCSI cable.
400
63869210 • 63869351
FRU List:
FI00871 63869350 Tape unit detected a read or write error
on tape medium
UH7CLN
63869803 System successfully recovered from
temporary I/O error
FI00871
Servicer Response:
No action required. This reference code is logged for
63869355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 63869804 System successfully recovered from
The tape unit has detected that the data format on the temporary I/O error
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. No action required. This reference code is logged for
information only.
If the operation continues to fail, use a different tape
cartridge. 63869810 Problem analysis has determined a part
FRU List: should be replaced.
UH7USER Servicer Response:
This reference code is used for ending Online Problem
MH7TMED Analysis with a list of failing items. (Information Only)
UH7CLN
63869899 Problem analysis completed, the
problem has been corrected.
FI00871
Servicer Response:
This reference code is used for ending Online Problem
63869500 Licensed Internal Code error.
Analysis when no problem was found or the problem
Servicer Response: was corrected.
If the system is operational, perform a dump of the I/O
FRU List:
processor data. For more information, see Performing an
UH7FIXD
IOP dump using hardware service manager.
FRU List:
63869900 Licensed Internal Code for tape unit
PTFSRCH
was not upgraded
Servicer Response:
63869800 System successfully recovered from
The I/O processor loading of Licensed Internal Code
temporary I/O error
(LIC) to the programmable tape unit was not
Servicer Response: completed.
No action required. This reference code is logged for
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
63869801 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
No action required. This reference code is logged for
level of LIC, the IOP will attempt to load the new
information only.
LIC.
FRU List:
63869802 System successfully recovered from
UH7USER
temporary I/O error
Servicer Response:
63869901 Tape performance statistics logged.
No action required. This reference code is logged for
information only. Servicer Response:
No action required. This reference code is logged for
information only.
402
63869902 • 63879200
DEVTERM
63869902 An IOP dump was initiated
Servicer Response:
63879101 Fibre Channel interface error detected
No action required.
Servicer Response:
If the attacheddevice is an external device, do the
6386FFF6 Tape volume statistics logged (no action
following before exchanging any parts:
required)
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
63873202 Tape unit configuration error
2. Clean the Fibre Channel connectors.
Servicer Response: 3. If there is a hub attached, verify that the hub is
Before exchanging anyparts, verify that the following operational.
condition is not present:
4. If there is a gateway device attached, refer to the
v The attached device type or model is only supported gateway device service documentation for
on an I/O adapter that is attached to an I/O additional problem analysis procedures.
processor.
5. refer to the tape device service documentation for
FRU List: additonal problem analysis procedures.
UH7CNFG
FRU List:
FCIOA
FI00871
FCDEV
63879020 Tape unit configuration error
FCCABLE
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present: 63879102 Gateway device detected a SCSI
v Tape and DASD devices attached to an I/O interface error
Processor that does not support Tape and Dasd Servicer Response:
devices at the same time. Usethe gateway device service documentation to
v An unsupported device type or model is attached. analyze the problem.
FRU List: FRU List:
UH7CNFG FI00871
FI00871 FCGATE
PTFSRCH FI00872
FI00872
FI01112
63879210 Illegal or unsupported tape unit
response
FI00872
FRU List:
DEVTERM FI00871
FI01112
63879201 Tape unit command timeout
Servicer Response: PTFSRCH
If the attached deviceis an external device, do the
following before exchanging any parts:
63879211 Gateway device detected a bus protocol
1. Ensure that the device is powered on. error
2. If an interposer is required, make sure that it is
Servicer Response:
connected between the I/O processor and the SCSI
Usethe gateway device service documentation to
cable.
analyze the problem.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FRU List:
cable. FCGATE
4. Ensure that a terminating plug is attached to the
FCIOA
device end of the SCSI cable.
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
63879300 Tape unit failure
63879202 Tape unit failed after Licensed Internal
Code was loaded FRU List:
FI00871
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts: 63879301 Tape device failure, redundancy lost
1. Ensure that the device is powered on. Servicer Response:
2. If an interposer is required, make sure that it is The tape unitdetected a hardware failure that does not
connected between the I/O processor and the SCSI prevent the tape unit from completing the current
cable. operation.
3. Ensure that the SCSI cable is seated correctly, and FRU List:
that there are no bent or damaged pins on the SCSI FI00871
cable.
4. Ensure that a terminating plug is attached to the 63879302 Tape device failure or media error
device end of the SCSI cable.
Servicer Response:
FRU List: The tape unitdetected a failure that may be caused by a
FI00871 hardware failure or a media error.
FI00871
404
63879303 • 63879802
UH7CLN
63879303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
63879355 The data format is incorrect; the tape
FRU List: cannot be read
FCGATE
Servicer Response:
The tape unit has detected that the data format on the
63879310 Licensed Internal Code for the tape unit tape media is not supported.
is not correct
FRU List: Clean the tape unit and retry the operation.
PTFSRCH
If the operation continues to fail, use a different tape
FI00871 cartridge.
FRU List:
63879320 Tape device Licensed Internal Code UH7USER
failure
MH7TMED
FRU List:
FI00130 UH7CLN
FI00871 FI00871
63879321 Gateway device Licensed Internal Code 63879500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data. For more information, see Performing an
analyze the problem. IOP dump using hardware service manager.
FRU List: FRU List:
FCCODE PTFSRCH
63879350 Tape unit detected a read or write error 63879800 System successfully recovered from
on tape medium temporary I/O error
Servicer Response: Servicer Response:
A permanent read or write error occurred. Clean the No action required. This reference code is logged for
tape unit and retry the operation. information only.
63879803 System successfully recovered from 63879902 An IOP dump was initiated
temporary I/O error
Servicer Response:
Servicer Response: No action required.
No action required. This reference code is logged for
information only.
6387FFF6 Tape volume statistics logged (no action
required)
63879804 System successfully recovered from
temporary I/O error
63A03202 Tape unit configuration error
Servicer Response:
Servicer Response:
No action required. This reference code is logged for
Before exchanging anyparts, verify that the following
information only.
condition is not present:
v The attached device type or model is only supported
63879810 Problem analysis has determined a part on an I/O adapter that is attached to an I/O
should be replaced. processor.
Servicer Response: FRU List:
This reference code is used for ending Online Problem UH7CNFG
Analysis with a list of failing items. (Information Only)
FI00871
63879899 Problem analysis completed, the
problem has been corrected. 63A09020 Tape unit configuration error
Servicer Response: Servicer Response:
This reference code is used for ending Online Problem Before exchanging anyparts, verify that the following
Analysis when no problem was found or the problem conditions are not present:
was corrected.
v Tape and DASD devices attached to an I/O
FRU List: Processor that does not support Tape and Dasd
UH7FIXD devices at the same time.
v An unsupported device type or model is attached.
63879900 Licensed Internal Code for tape unit FRU List:
was not upgraded UH7CNFG
Servicer Response:
The I/O processor loading of Licensed Internal Code FI00871
(LIC) to the programmable tape unit was not
completed. PTFSRCH
FI01112
FI00872
406
63A09101 • 63A09202
DEVTERM FI01112
FI00872
63A09101 Fibre Channel interface error detected
Servicer Response: DEVTERM
If the attacheddevice is an external device, do the
following before exchanging any parts:
63A09201 Tape unit command timeout
1. Ensure that the Fibre Channel cable is correctly
connected to the ports. Servicer Response:
2. Clean the Fibre Channel connectors. If the attached deviceis an external device, do the
following before exchanging any parts:
3. If there is a hub attached, verify that the hub is
operational. 1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the 2. If an interposer is required, make sure that it is
gateway device service documentation for connected between the I/O processor and the SCSI
additional problem analysis procedures. cable.
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FCIOA device end of the SCSI cable.
FRU List:
FI00871 63A09350 Tape unit detected a read or write error
on tape medium
408
63A09355 • 63A09901
UH7CLN
63A09803 System successfully recovered from
temporary I/O error
FI00871
Servicer Response:
No action required. This reference code is logged for
63A09355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 63A09804 System successfully recovered from
The tape unit has detected that the data format on the temporary I/O error
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. No action required. This reference code is logged for
information only.
If the operation continues to fail, use a different tape
cartridge. 63A09810 Problem analysis has determined a part
FRU List: should be replaced.
UH7USER Servicer Response:
This reference code is used for ending Online Problem
MH7TMED Analysis with a list of failing items. (Information Only)
UH7CLN
63A09899 Problem analysis completed, the
problem has been corrected.
FI00871
Servicer Response:
This reference code is used for ending Online Problem
63A09500 Licensed Internal Code error.
Analysis when no problem was found or the problem
Servicer Response: was corrected.
If the system is operational, perform a dump of the I/O
FRU List:
processor data. For more information, see Performing an
UH7FIXD
IOP dump using hardware service manager.
FRU List:
63A09900 Licensed Internal Code for tape unit
PTFSRCH
was not upgraded
Servicer Response:
63A09800 System successfully recovered from
The I/O processor loading of Licensed Internal Code
temporary I/O error
(LIC) to the programmable tape unit was not
Servicer Response: completed.
No action required. This reference code is logged for
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
63A09801 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
No action required. This reference code is logged for
level of LIC, the IOP will attempt to load the new
information only.
LIC.
FRU List:
63A09802 System successfully recovered from
UH7USER
temporary I/O error
Servicer Response:
63A09901 Tape performance statistics logged.
No action required. This reference code is logged for
information only. Servicer Response:
No action required. This reference code is logged for
information only.
63A09902 An IOP dump was initiated 63A0FFF6 Tape volume statistics logged (no action
required)
Servicer Response:
No action required.
(632x, 6330, 6331, 6333, 6336, 6337) Optical storage unit reference
codes
An optical storage unit failure occurred.
Note:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST) and verify that the unit is
operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that may assist in analyzing the
problem. The WRKPRB entry will provide a unit reference code that can be found in the following
table.
Perform the following:
1. If the system is available, attempt the failing operation again with an optical media that is known to
be good. Does the operation complete successfully?
v Yes: The original optical media may be defective, or the problem may be intermittent. Attempt the
failing operation again with the original optical media to verify. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for word 1. These 8 characters are the
reference code. Find the reference code in the following table.
632xC000 System log entry only, no service action 632xC020 Device internal configuration error
required
FRU List:
Servicer Response: FI00870
No action is required. This reference code is logged for
information only.
632xC100 SCSI bus command error occurred
FRU List:
632xC002 SCSI selection or reselection timeout
FI00870
occurred
FRU List: FI01106
FI00870
FI01112
FI01106
MEDIA
FI01112
FI01140
MEDIA
FI01141
FI01140
DEVTERM
FI01141
CDTRAY
DEVTERM
632xC110 SCSI command timeout occurred
CDTRAY
FRU List:
FI00870
632xC010 Undefined sense key returned by device
FRU List: FI01106
FI00870
410
632xC210 • 632xCFF6
CDTRAY FI00870
632xC210 Unexpected device condition recovered 632xC400 Interface error detected by device
FI01112
632xC300 Media or device error occurred
Servicer Response: FI01140
Perform the following:
1. Clean the disk. FI01141
2. Attempt the failing operation again.
DEVTERM
3. If this does not correct the problem, exchange the
failing items. CDTRAY
FRU List:
MEDIA 632xC402 I/O processor internal program error
occurred
FI00870
Servicer Response:
Ask your next level of support for assistance.
632xC301 Media or device error occurred
FRU List:
Servicer Response: FI00130
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive. 632xCFF2 Recovered from device not ready - Start
Unit issued
Servicer Response:
No action required. This reference code is logged for 632xCFF6 Device recovered from error after retries
information only. Servicer Response:
The device successfully recovered from a temporary
632xC333 Incompatible media was detected error.No action is required. This reference code is
logged for information only.
Servicer Response:
Perform the following:
632xCFF7 Recovered device error 6330C010 Undefined sense key returned by device
Servicer Response: FRU List:
The device successfully recovered from a temporary FI00870
error.No action is required. This reference code is
logged for information only.
6330C020 Device internal configuration error
FRU List:
632xCFFE Recovered SCSI bus error
FI00870
Servicer Response:
The device successfully recovered from a temporary
6330C100 SCSI bus command error occurred
error.No action is required. This reference code is
logged for information only. FRU List:
FI00870
632xFF09 Licensed Internal Code for optical
device was not upgraded FI01106
FI01140
6330C002 SCSI selection or reselection timeout
occurred FI01141
FRU List:
FI00870 DEVTERM
FI01106 CDTRAY
DEVTERM
CDTRAY
412
6330C300 • 6330FF09
FI01140
6330C300 Media or device error occurred
Servicer Response: FI01141
Perform the following:
1. Clean the disk. DEVTERM
2. Attempt the failing operation again.
CDTRAY
3. If this does not correct the problem, exchange the
failing items.
6330C402 I/O processor internal program error
FRU List:
occurred
MEDIA
Servicer Response:
FI00870 Ask your next level of support for assistance.
FRU List:
6330C301 Media or device error occurred FI00130
Servicer Response:
Dust check encountered. Optical media and/or drive’s 6330CFF2 Recovered from device not ready - Start
optical lens is dirty.Clean the optical drive and the Unit issued
media contained in the drive.
Servicer Response:
The device successfully recovered from a temporary
6330C302 Media or device error occurred error.No action is required. This reference code is
logged for information only.
Servicer Response:
While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer 6330CFF4 Internal device error occurred
be written to but is still readable.Clean the optical drive
FRU List:
and the media contained in the drive.
FI00870
FI01106
FI01112
MEDIA
6330FF3D Recovered I/O processor error
Servicer Response: FI01140
The device successfully recovered from a temporary
error.No action is required. This reference code is FI01141
logged for information only.
DEVTERM
6330FF6D Recovered System bus error
CDTRAY
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is 6331C110 SCSI command timeout occurred
logged for information only. FRU List:
FI00870
6331C000 System log entry only, no service action
required FI01106
Servicer Response:
FI01112
No action is required. This reference code is logged for
information only.
MEDIA
6331C100 SCSI bus command error occurred 6331C301 Media or device error occurred
FI01112
414
6331C302 • 6333C000
6331C302 Media or device error occurred 6331CFF2 Recovered from device not ready - Start
Unit issued
Servicer Response:
While writing to the media, an ’out of spare sectors’ Servicer Response:
condition was encountered. The media can no longer The device successfully recovered from a temporary
be written to but is still readable.Clean the optical drive error.No action is required. This reference code is
and the media contained in the drive. logged for information only.
6331C303 Media had an unknown format 6331CFF4 Internal device error occurred
Servicer Response: FRU List:
No action required. This reference code is logged for FI00870
information only.
6331CFF6 Device recovered from error after retries
6331C333 Incompatible media was detected
Servicer Response:
Servicer Response: The device successfully recovered from a temporary
Perform the following: error.No action is required. This reference code is
1. Verify that the disk has a format that is given logged for information only.
support.
2. If the format is given support, clean the disk and 6331CFF7 Recovered device error
attempt the failing operation again.
Servicer Response:
3. If the operation fails again with the same reference The device successfully recovered from a temporary
code, ask your media source for a replacement disk. error.No action is required. This reference code is
FRU List: logged for information only.
MEDIA
6331CFFE Recovered SCSI bus error
FI00870
Servicer Response:
The device successfully recovered from a temporary
6331C400 Interface error detected by device error.No action is required. This reference code is
FRU List: logged for information only.
FI00870
6331FF09 Licensed Internal Code for optical
FI01106 device was not upgraded
Servicer Response:
FI01112
This reference code is logged for information only.
FI01140
6331FF3D Recovered I/O processor error
FI01141
Servicer Response:
The device successfully recovered from a temporary
DEVTERM error.No action is required. This reference code is
logged for information only.
CDTRAY
FI01140
6333C002 SCSI selection or reselection timeout
occurred
FI01141
FRU List:
FI00870 DEVTERM
FI01106 CDTRAY
FI01112
6333C210 Unexpected device condition recovered
MEDIA Servicer Response:
The device successfully recovered from a temporary
FI01140 error.No action is required. This reference code is
logged for information only.
FI01141
6333C300 Media or device error occurred
DEVTERM
Servicer Response:
CDTRAY Perform the following:
1. Clean the disk.
6333C010 Undefined sense key returned by device 2. Attempt the failing operation again.
3. If this does not correct the problem, exchange the
FRU List:
failing items.
FI00870
FRU List:
MEDIA
6333C020 Device internal configuration error
FRU List: FI00870
FI00870
6333C301 Media or device error occurred
6333C100 SCSI bus command error occurred
Servicer Response:
FRU List: Dust check encountered. Optical media and/or drive’s
FI00870 optical lens is dirty.Clean the optical drive and the
media contained in the drive.
FI01106
6333C302 Media or device error occurred
FI01112
Servicer Response:
MEDIA While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer
FI01140 be written to but is still readable.Clean the optical drive
and the media contained in the drive.
FI01141
6333C303 Media had an unknown format
DEVTERM
Servicer Response:
CDTRAY No action required. This reference code is logged for
information only.
416
6333C400 • 6336C010
FI01106
6333FF3D Recovered I/O processor error
FI01112 Servicer Response:
The device successfully recovered from a temporary
FI01140 error.No action is required. This reference code is
logged for information only.
FI01141
6333FF6D Recovered System bus error
DEVTERM
Servicer Response:
CDTRAY The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6333C402 I/O processor internal program error
occurred
6336C000 System log entry only, no service action
Servicer Response:
required
Ask your next level of support for assistance.
Servicer Response:
FRU List:
No action is required. This reference code is logged for
FI00130
information only.
FI01140
6333CFF6 Device recovered from error after retries
Servicer Response: FI01141
The device successfully recovered from a temporary
error.No action is required. This reference code is DEVTERM
logged for information only.
CDTRAY
6333CFF7 Recovered device error
6336C010 Undefined sense key returned by device
Servicer Response:
The device successfully recovered from a temporary FRU List:
error.No action is required. This reference code is FI00870
logged for information only.
FRU List:
6336C020 Device internal configuration error
MEDIA
FRU List:
FI00870 FI00870
6336C100 SCSI bus command error occurred 6336C301 Media or device error occurred
FRU List: Servicer Response:
FI00870 Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
FI01106 media contained in the drive.
FI01112
6336C302 Media or device error occurred
MEDIA Servicer Response:
While writing to the media, an ’out of spare sectors’
FI01140 condition was encountered. The media can no longer
be written to but is still readable.Clean the optical drive
FI01141 and the media contained in the drive.
418
6336C402 • 6337C100
6336C402 I/O processor internal program error 6336FF6D Recovered System bus error
occurred
Servicer Response:
Servicer Response: The device successfully recovered from a temporary
Ask your next level of support for assistance. error.No action is required. This reference code is
logged for information only.
FRU List:
FI00130
6337C000 System log entry only, no service action
required
6336CFF2 Recovered from device not ready - Start
Unit issued Servicer Response:
No action is required. This reference code is logged for
Servicer Response:
information only.
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only. 6337C002 SCSI selection or reselection timeout
occurred
6336CFF4 Internal device error occurred FRU List:
FI00870
FRU List:
FI00870
FI01106
FI01141
6336CFF7 Recovered device error
Servicer Response: DEVTERM
The device successfully recovered from a temporary
error.No action is required. This reference code is CDTRAY
logged for information only.
6337C010 Undefined sense key returned by device
6336CFFE Recovered SCSI bus error
FRU List:
Servicer Response: FI00870
The device successfully recovered from a temporary
error.No action is required. This reference code is
6337C020 Device internal configuration error
logged for information only.
FRU List:
FI00870
6336FF09 Licensed Internal Code for optical
device was not upgraded
6337C100 SCSI bus command error occurred
Servicer Response:
This reference code is logged for information only. FRU List:
FI00870
6336FF3D Recovered I/O processor error
FI01106
Servicer Response:
The device successfully recovered from a temporary FI01112
error.No action is required. This reference code is
logged for information only. MEDIA
FI01140
FI01141
DEVTERM
6337C303 Media had an unknown format
CDTRAY Servicer Response:
No action required. This reference code is logged for
information only.
6337C110 SCSI command timeout occurred
FRU List: 6337C333 Incompatible media was detected
FI00870
Servicer Response:
FI01106 Perform the following:
1. Verify that the disk has a format that is given
FI01112 support.
2. If the format is given support, clean the disk and
MEDIA attempt the failing operation again.
3. If the operation fails again with the same reference
FI01140 code, ask your media source for a replacement disk.
420
6337CFF4 • 660x3020
6337CFF4 Internal device error occurred 6337FF09 Licensed Internal Code for optical
device was not upgraded
FRU List:
FI00870 Servicer Response:
This reference code is logged for information only.
6337CFF6 Device recovered from error after retries
6337FF3D Recovered I/O processor error
Servicer Response:
The device successfully recovered from a temporary Servicer Response:
error.No action is required. This reference code is The device successfully recovered from a temporary
logged for information only. error.No action is required. This reference code is
logged for information only.
6337CFF7 Recovered device error
6337FF6D Recovered System bus error
Servicer Response:
The device successfully recovered from a temporary Servicer Response:
error.No action is required. This reference code is The device successfully recovered from a temporary
logged for information only. error.No action is required. This reference code is
logged for information only.
6337CFFE Recovered SCSI bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list. If the failing item is a disk unit, go to
Start Disk Service.
Attention: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
FRU List:
660x102E Out of alternate sectors for disk storage
DISKDRV
FRU List:
DISKDRV STORIOA
660x3029 A device replacement has occurred 660x3131 Device or IOA Licensed Internal Code
Servicer Response: Servicer Response:
No action required. This reference code is logged for The device does not support a needed attribute and is
information only. running with degraded performance. Contact your next
level of support.
660x3100 Tape/optical or disk bus interface error FRU List:
occurred SVCDOCS
Servicer Response:
Perform DSKIP03. 660x7000 Disk sector read error
FRU List: Servicer Response:
DISKDRV No action required. This reference code is logged for
information only.
STORIOA
FRU List:
DISKDRV
FI01106
422
660xFFF2 • 671x3002
SVCDOCS
660xFFF9 Temporary disk data error
Servicer Response:
660xFFF2 Disk motor problem
A disk unit service action is recommended only if the
FRU List: Service Action Log contains an entry for this reference
DISKDRV code.
FRU List:
660xFFF3 Disk media format not valid DISKDRV
FRU List:
DISKDRV 660xFFFA Temporary disk bus error
Servicer Response:
660xFFF4 Disk device problem A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
FRU List: code.
DISKDRV
FRU List:
STORIOA DISKDRV
STORIOA
660xFFF5 Disk sector read error
Servicer Response: FI01140
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference FI01141
code.
BACKPLN
FRU List:
DISKDRV
660xFFFB SCSI bus reset occurred
660xFFF6 Disk device detected recoverable error Servicer Response:
No action required. This reference code is logged for
Servicer Response:
information only.
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code. 660xFFFE Temporary disk bus error
FRU List: Servicer Response:
DISKDRV A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
660xFFF7 Temporary disk data error
FRU List:
Servicer Response:
DISKDRV
No action required. This reference code is logged for
information only.
STORIOA
FRU List:
DISKDRV FI01106
Servicer Response:
A disk unit service action is recommended only if the 671x102E Out of alternate sectors for disk storage
Service Action Log contains an entry for this reference FRU List:
code. DISKDRV
FRU List:
DISKDRV 671x3002 Addressed device failed to respond to
selection
FRU List:
DISKDRV
STORIOA STORIOA
BACKPLN FI01106
FI01106 FI01140
FI01140
671x3110 Disk bus interface error occurred
Servicer Response:
671x3010 Disk device returned wrong response to
Perform DSKIP03.
IOA
FRU List:
FRU List:
STORIOA
DISKDRV
DISKDRV
STORIOA
FI01106
FI01140
FI01140
FI01141
424
671x7003 • 671xFFFA
FRU List:
671x7003 Device format error
DISKDRV
Servicer Response:
If the disk has not been formatted by the system,
671xFFF6 Disk device detected recoverable error
initialize and format the disk.
Servicer Response:
A disk unit service action is recommended only if the
671x7004 System log entry only. No service action
Service Action Log contains an entry for this reference
required.
code.
FRU List:
671x7050 Data compression failure
DISKDRV
Servicer Response:
Contact your next level of support.
671xFFF7 Temporary disk data error
FRU List:
Servicer Response:
SVCDOCS
No action required. This reference code is logged for
information only.
671x7051 Compressed device and compression
FRU List:
IOA are not compatible
DISKDRV
Servicer Response:
The customer should perform the procedure specified
671xFFF8 Temporary disk data error
in “Recovering From 6xxx7051 SRC” in the Backup and
Recovery Guide . Servicer Response:
A disk unit service action is recommended only if the
FRU List:
Service Action Log contains an entry for this reference
CMPRES1
code.
FRU List:
671x7052 Data compression warning
DISKDRV
Servicer Response:
The customer should perform the procedure specified
671xFFF9 Temporary disk data error
in “Recovering From 6xxx7052 SRC ” in the Backup and
Recovery Guide. Servicer Response:
A disk unit service action is recommended only if the
FRU List:
Service Action Log contains an entry for this reference
SVCDOCS
code.
FRU List:
671xFFF2 Disk motor problem
DISKDRV
FRU List:
DISKDRV
671xFFFA Temporary disk bus error
Servicer Response:
671xFFF3 Disk media format not valid
A disk unit service action is recommended only if the
FRU List: Service Action Log contains an entry for this reference
DISKDRV code.
FRU List:
671xFFF4 Disk device problem DISKDRV
FRU List:
STORIOA
DISKDRV
FI01140
STORIOA
FI01141
671xFFF5 Disk sector read error
Servicer Response: BACKPLN
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FI01106
671xFFFB SCSI bus reset occurred
Servicer Response: STORIOA
No action required. This reference code is logged for
information only. FI01140
671xFFFE Temporary disk bus error 673x3029 A device replacement has occurred
Servicer Response: Servicer Response:
A disk unit service action is recommended only if the No action required. This reference code is logged for
Service Action Log contains an entry for this reference information only.
code.
FRU List: 673x3100 Tape/optical or disk bus interface error
DISKDRV occurred
673x3002 Addressed device failed to respond to 673x3109 IOA timed out a disk command
selection
FRU List:
FRU List: DISKDRV
DISKDRV
STORIOA
STORIOA
FI01106
BACKPLN
FI01140
FI01106
426
673x3131 • 673xFFF8
673x3131 Device or IOA Licensed Internal Code 673x7052 Data compression warning
Servicer Response: Servicer Response:
The device does not support a needed attribute and is The customer should perform the procedure specified
running with degraded performance. Contact your next in “Recovering From 6xxx7052 SRC ” in the Backup and
level of support. Recovery Guide
FRU List: FRU List:
SVCDOCS SVCDOCS
673x7051 Compressed device and compression 673xFFF7 Temporary disk data error
IOA are not compatible
Servicer Response:
Servicer Response: No action required. This reference code is logged for
The customer should perform the procedure specified information only.
in “Recovering From 6xxx7051 SRC” in the Backup and
Recovery Guide . FRU List:
DISKDRV
FRU List:
CMPRES1
673xFFF8 Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
STORIOA FI01106
FI01140 FI01140
Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of word
1). These 8 characters are the reference code. Find the reference code in the following list.
FRU List:
6A590AD2 Communications adapter card test failed
FI00719
FRU List:
FI00718 FI00718
6A590AD3 Communications adapter card test failed 6A590BB0 Communications adapter card test failed
FRU List: FRU List:
FI00718 FI00719
FRU List:
FI00719 6A590BD0 Communications adapter card test failed
FRU List:
FI00718 FI00719
FI00727 FI00718
6A590BA0 Communications adapter card test failed 6A590BD1 Communications adapter card test failed
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
428
6A590BEE • 6A590CC0
6A590BEE I/O card Licensed Internal Code ended 6A590C53 Binary synchronous control send-receive
abnormally test failed
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
6A590C10 Communications adapter card test failed 6A590C60 Asynchronous send-receive test failed
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
FI00727
6A590C63 Asynchronous send-receive test failed
FRU List:
6A590C20 Communications adapter card test failed
FI00719
FRU List:
FI00719 FI00718
FI00718
6A590C70 Communications adapter card test failed
FRU List:
6A590C30 Adapter card failed modem interface
FI00719
test
FRU List: FI00718
FI00719
6A590C80 Communications adapter card test failed
FI00718
FRU List:
FI00719
6A590C40 Synchronous-data-link-control
send-receive test failed
FI00718
FRU List:
FI00719
6A590C90 Communications adapter card X.21 test
failed
FI00718
FRU List:
FI00719
6A590C43 Synchronous-data-link-control
send-receive test failed
FI00718
FRU List:
FI00719
6A590CA1 Communications adapter card test failed
FI00718 FRU List:
FI00719
6A590C50 Binary synchronous control send-receive
FI00718
test failed
FRU List:
6A590CC0 Communications adapter card test failed
FI00719
FRU List:
FI00718 FI00719
FI00718
DPAC
FI00718
430
Chapter 7. 7xxx Reference Codes
7xxx Reference Codes
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
72073202 Tape unit configuration error 72079100 Interface error detected by system or by
tape unit
Servicer Response:
Before exchanging anyparts, verify that the following Servicer Response:
condition is not present: If the attached device is an external device, do the
v The attached device type or model is only supported following before exchanging any parts:
on an I/O adapter that is attached to an I/O 1. If an interposer is required, make sure that it is
processor. connected between the I/O processor and the SCSI
cable.
FRU List:
UH7CNFG 2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
FI00871 cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
72079020 Tape unit configuration error
FRU List:
Servicer Response: FI00871
Before exchanging anyparts, verify that the following
conditions are not present:
FI01112
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd FI00872
devices at the same time.
v An unsupported device type or model is attached. DEVTERM
FRU List:
UH7CNFG 72079101 Fibre Channel interface error detected
Servicer Response:
FI00871
If the attacheddevice is an external device, do the
following before exchanging any parts:
PTFSRCH
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
FCGATE MH7TMED
FI00872
72079202 Tape unit failed after Licensed Internal
Code was loaded
DEVTERM
Servicer Response:
If the attached device is an external device, do the
72079200 Tape unit is not responding following before exchanging any parts:
Servicer Response: 1. Ensure that the device is powered on.
If the attached deviceis an external device, do the 2. If an interposer is required, make sure that it is
following before exchanging any parts: connected between the I/O processor and the SCSI
1. Ensure that the device is powered on. cable.
2. If an interposer is required, make sure that it is 3. Ensure that the SCSI cable is seated correctly, and
connected between the I/O processor and the SCSI that there are no bent or damaged pins on the SCSI
cable. cable.
3. Ensure that the SCSI cable is seated correctly, and 4. Ensure that a terminating plug is attached to the
that there are no bent or damaged pins on the SCSI device end of the SCSI cable.
cable.
FRU List:
4. Ensure that a terminating plug is attached to the FI00871
device end of the SCSI cable.
FRU List: FI01112
FI00871
FI00872
FI01112
DEVTERM
FI00872
72079210 Illegal or unsupported tape unit
DEVTERM response
FRU List:
FI00871
FI01112
432
72079211 • 72079351
PTFSRCH
72079310 Licensed Internal Code for the tape unit
is not correct
72079211 Gateway device detected a bus protocol
FRU List:
error
PTFSRCH
Servicer Response:
Usethe gateway device service documentation to FI00871
analyze the problem.
FRU List: 72079320 Tape device Licensed Internal Code
FCGATE failure
FRU List:
FCIOA
FI00130
FI00871
FI00871
ANYFC
72079321 Gateway device Licensed Internal Code
FCCABLE error
Servicer Response:
FI00872 Use thegateway device service documenation to
analyze the problem.
DEVTERM
FRU List:
FCCODE
72079300 Tape unit failure
FRU List: 72079350 Tape unit detected a read or write error
FI00871 on tape medium
Servicer Response:
72079301 Tape device failure, redundancy lost A permanent read or write error occurred. Clean the
Servicer Response: tape unit and retry the operation.
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current If cleaning the tape unit does not correct the problem,
operation. exchange the tape media.
UH7CLN
72079302 Tape device failure or media error
Servicer Response: FI00871
The tape unitdetected a failure that may be caused by a
hardware failure or a media error. 72079351 Tape with excessive error rate was
mounted in tape device.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to Servicer Response:
isolate between hardware and media failures. The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
FRU List: recommended that you exchange the tape cartridge.
MH7TMED
FRU List:
FI00871 MH7TMED
UH7CLN
72079303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
72079355 The data format is incorrect; the tape 72079804 System successfully recovered from
cannot be read temporary I/O error
Servicer Response: Servicer Response:
The tape unit has detected that the data format on the No action required. This reference code is logged for
tape media is not supported. information only.
72079802 System successfully recovered from 72079901 Tape performance statistics logged.
temporary I/O error
Servicer Response:
Servicer Response: No action required. This reference code is logged for
No action required. This reference code is logged for information only.
information only.
434
7207FFF6 • 72080311
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Is the failing tape unit located in a type 9427 Tape Library device?
– Yes: Go to (9427) Tape unit reference codes.
– No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
Note:
wrote the tape may be the cause of the problem.
72080001 Tape unit failure
Perform TU-PIP2. When the system is available,
Servicer Response: perform the following:
The tape drive reported a hardware error to the IOP; v Verify the operation of the tape drive. Use the
the amber light on the tape drive may be blinking. VFYTAP system command.
Perform TU-PIP2.
FRU List: Note: When a tape is initialized, a new label is
46G2227 recorded at the beginning of the tape, and any data
recorded previously is erased and overwritten. To
ML2TMED initialize used tapes, use the INZTAP system command
with “ Check for active files” option of *NO.
Use of the INZTAP “Clear” (security erase) option is
7208030B Tape unit detected a read error on the not recommended. The 7208 Tape Drive performs a
tape medium write operation to erase all of the tape; writing
Servicer Response: (erasing) a full-size tape takes up to 3.5 hours.
Read (or write) errors may be caused by: FRU List:
v Poor or damaged tape ML2TMED
v Dirty read/write heads
46G2227
v Damaged data cartridges
v Using a data cartridge previously recorded in a 46G3934
format or density that is not correct
v Using the wrong data cartridge (for example, one in 42F7300
a different format or density from another set of data
cartridges)
72080311 Tape unit detected a read error on the
tape medium
If the data on the tape was not written by i5/OS, the
format or the density may not be correct. Get or make Servicer Response:
a new copy of the data cartridge. If you are performing Perform the Action for reference code 030B.
a write or a save operation, initialize the tape. See the
note below.If you are performing a read or a restore FRU List:
operation, the tape may be worn or the device that ML2TMED
46G2227 46G2227
46G3934 46G3934
42F7300 42F7300
72080316 Tape unit detected a read error on the 72080338 Tape unit detected a read error on the
tape medium tape medium
Servicer Response: Servicer Response:
Perform the Action for reference code 030B. Perform the Action for reference code 030B.
FRU List: FRU List:
ML2TMED ML2TMED
46G2227 46G2227
46G3934 46G3934
42F7300 42F7300
7208031C The data format is incorrect; the tape 7208033D Tape unit detected a read error on the
cannot be read tape medium
Servicer Response: Servicer Response:
The tape format is not known or not compatible. The Perform the Action for reference code 030B.
data cartridge may not have been recorded using
FRU List:
i5/OS.Get another copy of the data cartridge recorded
ML2TMED
in a format and density given support by i5/OS.
FRU List: 46G2227
ML2TMED
46G3934
46G2227
42F7300
72080336 The data format is incorrect; the tape
cannot be read 72080395 Tape unit detected a write error on tape
Servicer Response: medium
The tape format is not known or not compatible. The Servicer Response:
data cartridge may not have been recorded using Perform the Action for reference code 030B.
i5/OS.Get another copy of the data cartridge recorded
in a format and density given support by i5/OS. FRU List:
ML2TMED
FRU List:
ML2TMED 46G2227
46G2227
72080396 Tape unit detected a write error on tape
46G3934 medium
Servicer Response:
42F7300 Perform the Action for reference code 030B.
FRU List:
72080337 Tape unit detected a read error on the ML2TMED
tape medium
Servicer Response: 46G2227
Perform the Action for reference code 030B.
FRU List:
ML2TMED
436
72080397 • 72080418
46G2227
72080397 Tape unit detected a write error on tape
medium
720803B3 Tape unit detected a write error on tape
Servicer Response:
medium
Perform the Action for reference code 030B.
Servicer Response:
FRU List:
Perform the Action for reference code 030B.
ML2TMED
FRU List:
46G2227 ML2TMED
46G2227
7208039D Tape unit detected a write error on tape
medium
720803B4 Tape unit detected a write error on tape
Servicer Response:
medium
Perform the Action for reference code 030B.
Servicer Response:
FRU List:
Perform the Action for reference code 030B.
ML2TMED
FRU List:
46G2227 ML2TMED
46G2227
7208039E Tape unit detected a write error on tape
medium
720803B5 Tape unit detected a read error on the
Servicer Response:
tape medium
Perform the Action for reference code 030B.
Servicer Response:
FRU List:
Perform the Action for reference code 030B.
ML2TMED
FRU List:
46G2227 ML2TMED
46G2227
7208039F Tape unit detected a write error on tape
medium
72080417 Tape unit failure
Servicer Response:
Perform the Action for reference code 030B. Servicer Response:
The tape drive reported a hardware error to the IOP;
FRU List:
the amber light on the tape drive may be blinking.
ML2TMED
Perform TU-PIP2.
46G2227 FRU List:
46G2227
720803AE Tape unit detected a read or write error
ML2TMED
on tape medium
Servicer Response: 46G3934
Perform the Action for reference code 030B.
FRU List: 42F7300
ML2TMED
72080418 Tape unit failure
46G2227
Servicer Response:
The tape drive reported a hardware error to the IOP;
720803B0 Tape unit detected a read or write error the amber light on the tape drive may be blinking.
on tape medium Perform TU-PIP2.
Servicer Response: FRU List:
Perform the Action for reference code 030B. 46G2227
FRU List:
ML2TMED ML2TMED
46G3934 ML2TMED
42F7300 46G3934
42F7300
72080419 Tape unit failure
Servicer Response:
72080468 Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
72080458 Tape unit failure
Servicer Response:
7208046D Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
7208045A Tape unit failure
Servicer Response:
72080498 Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
72080467 Tape unit failure
Servicer Response:
72080499 Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
438
7208049A • 720804A5
46G2227
720804A2 Tape unit failure
ML2TMED Servicer Response:
The tape drive reported a hardware error to the IOP;
46G3934 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300 FRU List:
46G2227
7208049A Tape unit failure
ML2TMED
Servicer Response:
The tape drive reported a hardware error to the IOP; 46G3934
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300
FRU List:
46G2227
720804A3 Tape unit failure
ML2TMED Servicer Response:
The tape drive reported a hardware error to the IOP;
46G3934 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300 FRU List:
46G2227
7208049C Tape unit failure
ML2TMED
Servicer Response:
The tape drive reported a hardware error to the IOP; 46G3934
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300
FRU List:
46G2227
720804A4 Tape unit failure
ML2TMED Servicer Response:
The tape drive reported a hardware error to the IOP;
46G3934 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300 FRU List:
46G2227
720804A1 Tape unit failure
ML2TMED
Servicer Response:
The tape drive reported a hardware error to the IOP; 46G3934
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300
FRU List:
46G2227
720804A5 Tape unit failure
ML2TMED Servicer Response:
The tape drive reported a hardware error to the IOP;
46G3934 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300 FRU List:
46G2227
ML2TMED
46G3934
42F7300 46G3934
42F7300
720804A6 Tape unit failure
Servicer Response:
720804AC Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
720804A7 Tape unit failure
Servicer Response:
720804AD Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
720804A8 Tape unit failure
Servicer Response:
720804FA Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
720804AB Tape unit failure
Servicer Response:
720804FC Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
440
720804FD • 72083110
ML2TMED
72083005 Blank tape or BOT encountered
46G3934 Servicer Response:
The tape drive has found a blank tape or BOT.When
42F7300 using a new data cartridge, the tape must first be
initialized.This error can also occur when reading a
tape if that tape was removed from the tape drive
720804FD Tape unit failure before writing was complete. Also see the Action for
Servicer Response: reference code 030B.
The tape drive reported a hardware error to the IOP; FRU List:
the amber light on the tape drive may be blinking. ML2TMED
Perform TU-PIP2.
FRU List: 46G2227
46G2227
AJEDA00
ML2TMED
72083010 Illegal or unsupported tape unit
46G3934 response
FI00141 FI00131
FI00830 46G3934
46G2599 FI00830
42F7300 46G2599
17G1500 17G1500
46G3934
72089200 I/O processor addressed the tape unit;
no response
AJEDA00
Servicer Response:
Before exchanging any parts, do the following:
72084016 Licensed Internal Code for the tape unit
is not correct 1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
FRU List: the I/O Processor or I/O Adaptor is seated
AJEDA00 correctly, and that there are not bent or damaged
pins on the SCSI cable.
72084017 Licensed Internal Code for the tape unit 3. Ensure that the terminating plug is attached to the
is not correct device.
FRU List: FRU List:
AJEDA00 46G2227
442
72089202 • 72089350
FI00131 42F7300
46G2599
72089301 Tape device failure, redundancy lost
FRU List:
72089801 I/O processor successfully recovered
ML2TMED
from temporary error
444
7208FF09 • 7208FFFF
FI00141
7208FF09 Licensed Internal Code for tape unit
was not upgraded
46G2599
Servicer Response:
The I/O processor loading of Licensed Internal Code 17G1500
(LIC) to the programmable tape drive was not
completed.The tape drive will continue to operate with 42F7300
the previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
7208FFF6 Tape volume statistics logged (no action
load the LIC for the tape drive again.
required)
v Perform TU-PIP4 to reset the IOP and the tape drive.
When the IOP is reset, if the device has the wrong Servicer Response:
level of LIC, the IOP will attempt to load the new No action required. This reference code is logged for
LIC. information only.
FRU List:
UL2WAIT 7208FFF8 Asynchronous device attached;
synchronous device expected
FRU List:
46G2227 7208FFFE Tape unit detected a read error on the
tape medium
FI00141 Servicer Response:
Perform the Action for reference code 030B.
FI00830
FRU List:
46G2599 ML2TMED
46G3934 46G2227
17G1500 46G3934
42F7300 42F7300
46G3934
FI00830
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
448
94279301 • 94279803
94279301 Tape device failure, redundancy lost 94279355 The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape device detected a hardware failure that does Servicer Response:
not prevent the tape unit from completed the current The tape unit has detected that the data format on the
operation.Refer to the Tape unit service information to tape media is not supported. Clean the tape unit and
determine the failing item. retry the operation.If the operation continues to fail, use
a different tape cartridge.
FRU List:
86G9251 LIBDEV MLYTMED 86G9274 86G9255 FRU List:
ULYUSR1 MLYTMED ULYCLN 86G9251
94279302 Tape device failure or media error
94279500 I/O processor Licensed Internal Code
Servicer Response:
error
The tape unit detected a failure that may be caused by
a hardware failure or a media error. Refer to the tape Servicer Response:
unit service information for possible information on If the system is operational, perform a dump of the I/O
diagnostic tests that can be run to isolate between processor data.
hardware and media failures.
FRU List:
FRU List: FI00130
MLYTMED 86G9251
94279600 Equipment Check Failure on Library
94279310 Licensed Internal Code for the tape unit Device.
is not correct
Servicer Response:
FRU List: See library device service information to resolve the
86G9251 error.
FRU List:
FI00130
LIBDEV
450
9427FFFF
An A1XX SRC offers information about a platform or service processor dump, confirms a control panel
function request, or indicates an issue with a service processor wake-on-LAN setting.
Servicer Response:
A1003000 Platform dump was successful
The control panel displays this attention code after a
FRU List: service processor dump (panel function 43) is
FSPSPD1 requested. When you see this code, scroll to function 43
again on the panel and press Enter to perform the
service processor dump. Perform isolation procedure
A1003001 Reserved (for platform dump)
FSPSPD1.
FRU List:
FSPSPD1
A1008003 Confirm restart IPL (control (operator)
panel function 03.
A1003022 Confirm partition dump (control
Servicer Response:
(operator) panel function 22)
The control panel displays this attention code after a
Servicer Response: restart IPL (panel function 03) is requested. When this
The control panel displays this attention code after you SRC is displayed, scroll to function 03 again on the
request a partition dump (panel function 22). When panel and press enter to perform the restart IPL.
you see this code, scroll to function 22 again on the Perform isolation procedure FSPSPD1.
panel and press Enter to perform the partition dump.
Perform isolation procedure FSPSPD1.
A1008008 Confirm fast power-off (control panel
function 08)
A1003042 Confirm platform dump (control panel
Servicer Response:
function 42)
This attention code is displayed on the control panel
Servicer Response: after you request a fast power-off (panel function 08).
The control panel displays this attention code after you When you see this code, scroll to function 08 again on
request a platform dump (panel function 42). When the panel and press Enter to perform the fast
you see this code, scroll to function 42 again on the power-off. Perform isolation procedure FSPSPD1.
panel and press Enter to perform the platform dump.
Perform isolation procedure FSPSPD1.
A1008009 Beginning emergency power off (EPO)
countdown.
A1003043 Confirm service processor dump (control
Servicer Response:
panel function 43)
When the server posts these SRCs, you can find them in the Serviceable Event View or the view that you
use to see informational logs (such as the Product Activity Log or ASM).
1. Characters 3 and 4 of word 1 are the partition ID of the logical partition with the problem.
2. If the SRC begins with A2xx, no service action is required.
A2xx1132 A problem occurred during the IPL of a A2xx1320 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx1150 A problem occurred during the IPL of a A2xx1321 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx1225 A problem occurred during the IPL of a A2xx1322 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx1230 A problem occurred during the IPL of a A2xx2048 A problem occurred during a partition
partition. No service action required. Main Storage Dump. No service action
required.
A2xx1260 A problem occurred during the IPL of a
partition. No service action required. A2xx2058 A problem occurred during a partition
Main Storage Dump. No service action
required.
A2xx1265 A problem occurred during the IPL of a
partition. No service action required.
A2xx2250 A problem occurred during the IPL of a
partition. No service action required.
A2xx1266 A problem occurred during the IPL of a
partition. No service action required.
A2xx2260 A problem occurred during the IPL of a
partition. No service action required.
A2xx1280 A problem occurred during a partition
Main Storage Dump. No service action
required. A2xx2300 A problem occurred during the IPL of a
partition. No service action required.
A2xx1281 A partition memory error occurred. No
service action required. A2xx2310 A problem occurred during the IPL of a
partition. No service action required.
A2xx1310 A problem occurred during the IPL of a
partition. No service action required. A2xx2320 A problem occurred during the IPL of a
partition. No service action required.
454
A2xx2425 • A2xx5123
A2xx2425 A problem occurred during the IPL of a A2xx3135 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx2426 A problem occurred during the IPL of a A2xx3140 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx2475 A problem occurred during the IPL of a A2xx3141 System log entry only, no service action
partition. No service action required. required.
A2xx2485 A problem occurred during the IPL of a A2xx3142 System log entry only, no service action
partition. No service action required. required.
A2xx3081 A problem occurred during the IPL of a A2xx3143 System log entry only, no service action
partition. No service action required. required.
A2xx3084 A problem occurred during the IPL of a A2xx3144 System log entry only, no service action
partition. No service action required. required.
A2xx3088 System log entry only, no service action A2xx3200 System log entry only, no service action
required. required.
A2xx308C A problem occurred during the IPL of a A2xx4158 System log entry only, no service action
partition. No service action required. required.
A2xx3110 A problem occurred during the IPL of a A2xx5106 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx3113 A problem occurred during the IPL of a A2xx5109 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx3114 A problem occurred during the IPL of a A2xx5114 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx3120 System log entry only, no service action A2xx5115 A problem occurred during the IPL of a
required. partition. No service action required.
A2xx3123 System log entry only, no service action A2xx5117 A problem occurred during the IPL of a
required. partition. No service action required.
A2xx3125 A problem occurred during the IPL of a A2xx5121 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx3128 A problem occurred during the IPL of a A2xx5122 System log entry only, no service action
partition. No service action required. required.
A2xx3130 A problem occurred during the IPL of a A2xx5123 System log entry only, no service action
partition. No service action required. required.
A2xx5135 A problem occurred during the IPL of a A2xx6025 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx5137 A problem occurred during the IPL of a A2xx6027 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx5145 A problem occurred during the IPL of a A2xx6110 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx5148 A problem occurred during the IPL of a A2xx690A A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx5149 A problem occurred during the IPL of a A2xx7200 System log entry only, no service action
partition. No service action required. required.
A2xx514A A problem occurred during a partition A2xx8080 System log entry only, no service action
Firmware Assisted Dump. No service required.
action required.
A2xx8081 A problem occurred during the IPL of a
A2xx542A A problem occurred during a partition partition. No service action required.
Firmware Assisted Dump. No service
action required.
A2xx8105 A problem occurred during the IPL of a
partition. No service action required.
A2xx542B A problem occurred during a partition
Firmware Assisted Dump. No service
A2xx8107 A problem occurred during the IPL of a
action required.
partition. No service action required.
456
A2xx8121 • A2xxF00A
A2xx8121 A problem occurred during the IPL of a A2xxA101 A problem occurred after a partition
partition. No service action required. ended abnormally. No service action
required.
A2xx8123 A problem occurred during the IPL of a
partition. No service action required. A2xxB07B System log entry only, no service action
required.
A2xx8125 A problem occurred during the IPL of a
partition. No service action required. A2xxB215 A problem occurred after a partition
ended abnormally. No service action
required.
A2xx8127 A problem occurred during the IPL of a
partition. No service action required.
A2xxC1F0 A problem occurred during a power off
a partition. No service action required.
A2xx8129 A problem occurred during the IPL of a
partition. No service action required.
A2xxD150 A problem occurred after a partition
ended abnormally. No service action
A2xx813A A problem occurred during the IPL of a
required.
partition. No service action required.
A2xxF00B System log entry only, no service action A2xxF00C System log entry only, no service action
required. required.
458
A6xx0202 • A6xx0305
FI00500
A6xx0202 Unrecoverable read error
Servicer Response: FI00302
Restore the Licensed InternalCode using Licensed
Internal Code Install and Restore in the iSeries Service FI00301
Functions information.
AJDG301
A6xx0210 The system ASP has run out of disk
storage A6xx0277 A compression disk unit cannot
Servicer Response: complete an operation.
The outof storage condition in the system ASP can be Servicer Response:
caused by an allocation failurein some other system
software. This could be a looping condition that Note: Do not power off the system when performing
continuesto allocate storage. Contact your service this procedure.
representative for assistance withthe Main Storage Look at the 4 leftmost characters of the Data display for
Dump. word 7. These four characters indicate the type of
problem that exists and the recovery action to perform.
A6xx0244 Contact was lost with the device
indicated If these characters are 8402 or 2002, thecompression
disk unit is temporarily full of data. The command to
Servicer Response: the compressiondisk is being held. When the storage
Do notpower off the system. Perform LICIP13. subsystem controller has created sufficientspace on the
FRU List: compression disk unit to contain the data, the
FI00580 command whichis being held will be released and the
system will resume normal processing. If the system
FI00500 does not resume normal processing w ithin 20 minutes,
contactyour next level of support.
FI00302
If these characters are 8400 or 2000,the compression
FI00301 disk unit is full of data. The command to the
compressiondisk is being held. The customer should
perform the recovery actions specified in “Disk Unit
AJDG301
Full Considerations” in the Backup and Recovery
Guide, SC41-5304.
A6xx0255 Contact was lost with the device
indicated
A6xx0302 Recursion in exception handler.
Servicer Response:
Servicer Response:
Do notpower off the system. Perform LICIP13.
Perform LICIP08.
FRU List:
FRU List:
FI00580
AJDG301
FI00500
A6xx0304 Component specific exception handler
FI00302 return code notvalid. Perform LICIP08.
FRU List:
FI00301 AJDG301
AJDG301
A6xx0305 Exception while storage management
lock is held.
A6xx0266 Contact was lost with the device
indicated Servicer Response:
Perform LICIP08.
Servicer Response:
Do notpower off the system. Perform LICIP13. FRU List:
AJDG301
FRU List:
FI00580
AJDG301
A6xx0307 LIC exception code detected a problem
Servicer Response:
A6xx0328 LIC exception code detected a problem
Component SpecificException Handler recursion is
detected in an OS/400 process. Perform LICIP08. Servicer Response:
Perform LICIP08.
FRU List:
AJDG301 FRU List:
AJDG301
A6xx0308 LIC exception code detected a problem
A6xx0329 LIC exception code detected a problem
Servicer Response:
Component SpecificException Handler recursion is Servicer Response:
detected in an OS/400 process. Perform LICIP08. Perform LICIP08.
FRU List: FRU List:
AJDG301 AJDG301
A6xx0317 Traceback for code not found A6xx0333 A branch to a bad address was
attempted
Servicer Response:
Perform LICIP08. Servicer Response:
Perform LICIP08.
FRU List:
AJDG301 FRU List:
AJDG301
A6xx0323 LIC exception code detected a problem
A6xx0334 Exception Handler could not be
Servicer Response:
removed
Perform LICIP08.
Servicer Response:
FRU List:
Perform LICIP08.
AJDG301
FRU List:
AJDG301
A6xx0324 LIC exception code detected a problem
Servicer Response:
A6xx0335 Code resumed to not valid address
Perform LICIP08.
following exception
FRU List:
Servicer Response:
AJDG301
Perform LICIP08.
FRU List:
A6xx0325 LIC exception code detected a problem
AJDG301
Servicer Response:
Perform LICIP08.
A6xx0401 A machine check occurred during IPL
FRU List:
Servicer Response:
AJDG301
Perform LICIP08.
FRU List:
A6xx0326 LIC exception code detected a problem
AJDG301
Servicer Response:
Perform LICIP08.
A6xx0402 A machine check occurred during
FRU List: authority initialization
AJDG301
Servicer Response:
Perform LICIP08.
A6xx0327 LIC exception code detected a problem
FRU List:
Servicer Response: AJDG301
Perform LICIP08.
FRU List:
460
A6xx0403 • A6xx0419
A6xx0406 Unhandled exception in data base A6xx0413 Rebuild of recovery object index failed
recovery
Servicer Response:
Servicer Response: Perform LICIP08.
Perform LICIP08.
FRU List:
FRU List: AJDG301
AJDG301
A6xx0414 Install of operating system failed on
A6xx0407 Unhandled exception in data base read from media
initialization
Servicer Response:
Servicer Response: Perform LICIP08.
Perform LICIP08.
FRU List:
FRU List: FI00300
AJDG301
A6xx0415 Create user profile failed
A6xx0408 Unhandled exception in journal
Servicer Response:
recovery
Perform LICIP08.
Servicer Response:
FRU List:
Perform LICIP08.
AJDG301
FRU List:
AJDG301
A6xx0417 Initiating the initial process failed
Servicer Response:
A6xx0409 Unhandled exception in journal
Perform LICIP08.
synchronization
FRU List:
Servicer Response:
AJDG301
Perform LICIP08.
FRU List:
A6xx0418 The information loaded from the install
AJDG301
media is notvalid. Perform LICIP08.
FRU List:
A6xx0410 Unhandled exception in journal clean
AJDG301
up
Servicer Response:
A6xx0419 The information loaded from the install
Perform LICIP08.
media is notvalid. Perform LICIP08.
FRU List:
FRU List:
AJDG301
AJDG301
A6xx0420 The information loaded from the install A6xx0447 Failure to reach MI boundary
media is notvalid. Perform LICIP08.
Servicer Response:
FRU List: Perform LICIP08.
AJDG301
FRU List:
AJDG301
A6xx0421 Bad return code creating a queue or
message
A6xx0449 Exception in MI boundary manager
Servicer Response:
Servicer Response:
Perform LICIP08.
Perform LICIP08.
FRU List:
FRU List:
AJDG301
AJDG301
462
A6xx0801 • A6xx1604
A6xx0801 Invalid LID directory detected A6xx1104 Failure reading media or not install
media
Servicer Response:
During system IPL,the LIDMgr detected an I/O failure Servicer Response:
or media failure while trying to read the LID directory. Determinethat correct install media is loaded. If correct
Perform LICIP08. install media is installed,media could be corrupt.
Obtain another copy of the install media and
FRU List:
reattemptthe install. If the install still fails, contact your
FI00070
service representative.
FI00300
A6xx1201 Critical database segment could not be
AJDG301 created
Servicer Response:
A6xx0802 LID directory unusable Perform LICIP08.
464
A6xx4422 • A6xx4731
A6xx4733 Processor On Demand error detected. A6xx5002 DST problem attempting to use the
system console.
Servicer Response:
Contact yourservice provider. Servicer Response:
A code problem occurred during an attempt to use the
FRU List:
system console. Perform LICIP03.
AJDG301
FRU List:
AJDG301
A6xx4740 Processor On Demand error detected.
Servicer Response: FI00380
The ProcessorOn Demand Activation code just entered
is not valid. Contact your next level of support.
A6xx5003 Service program failed
FRU List:
Servicer Response:
AJDG301
The ASCII system console failedto respond.
FRU List:
A6xx4741 Processor On Demand error detected.
FI00320
Servicer Response:
An invalid ProcessorOn Demand Activation code has FI00602
been entered more than 5 consecutive times. Contact
your service provider. UG4USR1
FRU List:
AJDG301 AJDG301
FI00380
A6xx4745 Processor Capacity card replaced on
activated POD system.
A6xx5004 DST console failed to respond
Servicer Response:
Contact IBM Support to order a replacement Processor Servicer Response:
On Demand activationcode. The system consolefailed to respond. Perform RTRIP02
to determine which isolation procedure to perform.
AJDG301
FI00380
466
A6xx5007 • A6xx5120
UG4USR1 FI00380
A6xx5083 IPL service function ended abnormally A6xx5120 System LIC detected a program
exception
Servicer Response:
A service programlost contact with the system console. Servicer Response:
Perform TWSIP01. System LICdetected a programming problem. If
performance or other system degradation is occurring,
FRU List: the system may be operating with reduced resources.
AJDG301
Check the Product activity log for related entries. If this
UG4USR1 reference code is logged with a Class of Informational,
then no action is required.
A6xx5090 System startup failed in unattended IPL
mode Otherwise, perform LICIP01.
A6xx5121 System LIC program exception occurred A6xx5127 IOP timed out a disk command
Servicer Response: FRU List:
System LICdetected a programming problem for which DISKDRV
a main storage dump may have been initiated. A
problem log entry may be generated for this ref code. STORIOA
Perform LICIP01.
FRU List: FI01106
AJDG301
DISKTRY
STORIOA
A6xx5206 System LIC detected a missing IOP LIC
DISKTRY code load
Servicer Response:
FI01106 System LIC detected a missing IOP LIC code l oad
during IPL of the IOP. This indicates that either the IOP
FI01140 code load is not installed on the system load source
device or that system LIC was unable to successfully
FI01141 read that load from the load source device. Perform
LICIP01.
DEVTERM
FRU List:
UG4USR1
BACKPLN
468
A6xx5209 • A6xx5312
FI00130 AJDG301
AJDG301 FI00021
A6xx5219 System LIC program exception occurred A6xx5310 System LIC program exception occurred
Servicer Response: Servicer Response:
An IOP signalledto system LIC that it had entered a System LICdetected a logical partition configuration
critical internal state. LIC automatically attempted to data consistency error. Copy the Product Activity Log
restart the IOP. This reference code is logged for data for this error and any related entries and contact
information only. No action is required. your next level of hardware service support.
FRU List: FRU List:
FI00310 LPARSUP
FI00318
A6xx5311 System LIC program exception occurred
FI00065 Servicer Response:
LPAR configurationdata does not match current system
FI00130 configuration. The system will not IPLpast DST until
the problem is corrected.
AJDG301
Following is a list of problemswhich may have caused
this SRC to be reported:
A6xx5275 The system issued a reset/reload to the
IOP. v Non-configured disk unit which was previously a
load source on a partitioned system.
Servicer Response: v Load source configuration data does not match
SystemLicensed Internal Code detected that an IOP partition for which it is being used.
Reset/Reload has occurred, and that the IOP
successfully recovered. v Load source configuration data does not match
system serial number for which it is being used.
Users who were signed on to a Workstation device v Load source configuration data is newer than
under the IOP will need to sign back on. Any primary partition configuration data.
LAN/WAN communications lines under the IOP will
need to be restarted. Tape/Optical devices under the Perform LPRIP01.
IOP may need to be varied back on.
FRU List:
LPARSUP
To determine the cause of the IOP Reset/Reload, check
the Product Activity Log for additional entries logged
with the same System Log ID, and perform any actions A6xx5312 System LIC program exception occurred
indicated for those errors.
Servicer Response:
LPAR configurationdata informational error.The LPAR
A6xx5276 IOP Reset was issued configuration data was found to be or inconsistent on a
secondary partition’s load source. The data was
Servicer Response: automatically updated to the current system level.
LIC has detected a problem withthe Service Processor
IOP and has reset it but has not initiated reload of the
Service Processor.
A6xx5313 System LIC program exception occurred A6xx5343 Secondary partition not running at
optimum.
Servicer Response:
LPAR configurationdata informational error. The LPAR Servicer Response:
configuration data was found to be inconsistent on a Checkthe Primary partition’s Product Activity Log for
primary partition and could only be corrected with an system memory errors from approximately the same
older copy of the data. time. Perform the actions indicated for those entries.
FRU List:
LPARCFG A6xx5344 Secondary partition not running at
optimum.
A6xx5320 Incorrect hardware configuration Servicer Response:
detected. The interactiveperformance specified in the
configuration data for this partition could not be met.
Servicer Response:
Contact your next level of support.
An I/OAdapter used by a guest partition is located in
a card slot on the same PCI bridge set as an I/O FRU List:
Processor. Guest partition data may be lost if any of the LPARSUP
following occur:
v A primary partition Type D IPL is performed. A6xx5350 Secondary partition software release not
v The I/O Adapter is moved to an operating system supported.
partition.
Servicer Response:
v An error causes the logical partition (LPAR) The logical partition software version is outside the
configuration to not be used. supported release delta. Check the Release Delta from
the Primary partition ″Display Partition Release Level″
To correct the hardware configuration, either the I/O screen.
Adapter or the I/O Processor must be moved to a new
location. Use the LPAR Validation Tool (LVT) to create Check the LPAR documentation for the release level of
a valid configuration. For more information about the the Primary partition and determine what the
LPAR Validation Tool, see the following web site: supported Release Delta is.
http://www.ibm.com/eserver/iseries/lpar
A6xx5380 System LIC program exception occurred
A6xx5341 Secondary partition not running at A6xx5390 System LIC program exception occurred
optimum. Servicer Response:
Servicer Response: Record theProduct Activity Log (PAL) hex data for this
Checkthe primary partition Product Activity Log for SRC or print the PAL entry. Contact your next level of
system memory entries from approximately the same support.
time. Perform the actions indicated for those entries. FRU List:
LPARSUP
A6xx5342 Secondary partition not running at
optimum. A6xx5505 The copying of DASD log data to the
Servicer Response: IOP log was successful
Checkthe Primary partition’s Product Activity Log for Servicer Response:
system processor entries from approximately the same IOP log data can be copied to a spool file for
time. Perform the actions indicated for those entries. examination by the development lab.
470
A6xx5555 • A6xx6908
AJDG301 For this reference code the failing item list presented in
the Service Action Log (SAL), or serviceable event view
you are working with, can be different from the failing
A6xx6902 Bus Expansion Adapter card failed. item list documented here. That is due to the
Contact your next level of support. differences in system models and features installed.
FRU List:
FI00203 If the Service Action Log (SAL) or serviceable event
view on the HMC, is available then use the failing item
list presented there for servicing this reference code.
AJDG301
If a serviceable event view is not available then use the
A6xx6905 Optical bus failed. Contact your next failing item list documented here. By following the
level of support. procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model
FRU List:
and features installed.
FI00065
NOTE: A fiber optic cleaning kit may be required for
LBUSADP
optical HSL connections.
AJDG301 FRU List:
SIIOADP
A6xx6906 High Speed Link (HSL) I/O bridge
OPT_CLN
failure
Servicer Response:
A6xx6908 High Speed Link (HSL) I/O bridge
LIC couldnot access part of the HSL I/O bridge VPD.
failure
The bridge and HSL loop may be prevented from
becoming operational. Servicer Response:
LIC datain the I/O bus vpd could not be accessed. The
For this reference code the failing item list presented in I/O Bus identified in the SRC may not have become
the Service Action Log (SAL), or serviceable event operational.
viewer you are working with, can be different from the
Servicer Response:
LIC detectedinvalid data in the I/O bus VPD. The bus A6xx6944 Missing or failed I/O processor cards
and resources associated with it may not be Servicer Response:
operational. A system busappears to be empty. If the bus is not
empty, two I/O processors in consecutive slots may be
For this reference code the failing item list presented in missing or broken. If there are broken I/O processors,
the Service Action Log (SAL), or serviceable event view then another more serious SRC has occurred. Otherwise
you are working with, can be different from the failing find the bus number for this failure from the Product
item list documented here. That is due to the activity log and use the system configuration list to
differences in system models and features installed. verify the configuration of the I/O processors on that
bus.
If the Service Action Log (SAL) or serviceable event
FRU List:
viewer on the HMC is available then use the failing
FI00317
item list presented there for servicing this reference
code.
FI00316
If a serviceable event view is not available then use the
failing item list documented here. By following the AJDG301
procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model A6xx6960 Multi-adapter bridge card slot error, do
and features installed. not use cardslot. Slot unavailable due to
64 bit card in adjacent slot.
If the serviceable event view only indicated a frame or
enclosure see the locations section for the frame or Servicer Response:
enclosure type. The location of the HSL I/O Bridge will Slot unavailable due to 64 bit card in adjacent slot.
be given in the locations tables. Oneof the messages documented with the symbolic
FRU will describe the problem. See the SLOTERR
symbolic FRU for a list of messages and corrective
NOTE: A fiber optic cleaning kit may be required for
actions.
optical HSL connections.
472
A6xx6961 • A6xx6963
FRU List: For this reference code the failing item list presented in
SLOTERR the Service Action Log (SAL), or serviceable event view
you are working with, can be different from the failing
item list documented here. That is due to the
A6xx6961 Multi-adapter bridge card slot error, do
differences in system models and features installed.
not use cardslot. LED control failure, do
not use slot.
If the Service Action Log, or serviceable event view on
Servicer Response: the HMC is available then use the failing item list
LED control failure, do not use slot. presented there for servicing this reference code.
The card location isnot available for use. The Failing If a serviceable event view is not available then use the
Item with the card slot error is in the Failing Item list failing item list documented here. By following the
for this reference code. procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model
See the SLOTERR symbolic FRU for the list of and features installed.
messages and a further description of the problem
FRU List:
detected by Licensed Internal Code.
SLOTERR
For this reference code the failing item list presented in
MASBUS
the Service Action Log (SAL), or serviceable event view
you are working with, can be different from the failing
item list documented here. That is due to the A6xx6963 Multi-adapter bridge card slot error, do
differences in system models and features installed. not use cardslot. Power control failure,
do not use slot.
If the Service Action Log or a serviceable event viewer
Servicer Response:
on the HMC is available for this problem then use the
Power control failure, do not use slot.
failing item list presented there for servicing this
reference code.
The card location isnot available for use. The Failing
Item with the card slot error is in the Failing Item list
If a serviceable event view is not available then use the
for this reference code.
failing item list documented here. By following the
procedures in the symbolic FRUs listed here you will
See the SLOTERR symbolic FRU for the list of
isolate to the correct FRU list based on system model
messages and a further description of the problem
and features installed.
detected by Licensed Internal Code.
FRU List:
SLOTERR For this reference code the failing item list presented in
the Service Action Log (SAL), or serviceable event
MASBUS viewer you are working with, can be different from the
failing item list documented here. That is due to the
differences in system models and features installed.
A6xx6962 Multi-adapter bridge card slot error, do
not use cardslot. Power control failure,
If the Service Action Log or serviceable event viewer on
do not use slot.
the HMC is available then use the failing item list
Servicer Response: presented there for servicing this reference code.
Power control failure, do not use slot.
If serviceable event view is not available then use the
If there is a Linuxpartition in the system, any IOPs failing item list documented here. By following the
plugged into slots owned by a Linux partition will not procedures in the symbolic FRUs listed here you will
power on. This error will be logged. Correct the isolate to the correct FRU list based on system model
situation by removing the IOP cards. and features installed.
FRU List:
The card location is not available for use. The Failing
SLOTERR
Item with the card slot error is in the Failing Item list
for this reference code.
MASBUS
See the SLOTERR symbolic FRU for the list of
messages and a further description of the problem
detected by Licensed Internal Code.
474
A6xx696A • A6xx6971
FRU List: NOTE: This SRC can occur for the PCI bus resource on
MABRCFG a PCI bus in an I/O expansion unit when the unit is
powered off for a concurrent maintenance action.
A6xx696A Card slot test failed
Exchange the failing items, one at a time, in the order
Servicer Response: they are listed in the serviceable event view or this
Perform LICIP14. document until you get to the BRDGSET or BRDGSTx
symbolic FRU. If the problem still exists after
FRU List:
exchanging the failing items up to, but not including,
FI00131
BRDGSET or BRDGSTx then perform MABIP03 to
determine the failing I/O processor card.
BACKPLN
For this reference code the failing item list presented in
A6xx696B Card slot could not be validated the Service Action Log (SAL), or serviceable event view
you are working with, can be different from the failing
Servicer Response: item list documented here. That is due to the
This can be causedby ″PCI error injection policy″ being differences in system models and features installed.
set to ″YES″ and an I/O Processor being installed on
the same Multi-adapter bridge domain as the I/O
If the Service Action Log, or serviceable event view on
Adapter. Do one of the following:
the HMC or service processor, is available then use the
failing item list presented there for servicing this
-- Using the HMC or a customer PC with a Web reference code.
browser access the Advanced System Management
Interface (ASMI) and disable PCI error injection policy.
If a serviceable event view is not available then use the
failing item list documented here. By following the
OR procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model
-- Vary off the I/O Adapter. Using Hardware Service and features installed.
manager in SST/DST, locate the I/O Adapter resource.
Using concurrent maintenance on the associated NOTE: A fiber optic cleaning kit may be required for
packaging resource, remove the I/O Adapter and optical HSL connections.
install it in a location that does not have I/O Processors
on the same Multi-adapter bridge domain. FRU List:
SI_PHB
OR
PRI_PCI
-- Vary off the I/O Adapter. Use the concurrent
maintenance option in Hardware Service Manager in MA_BRDG
SST/DST to power off all I/O Processors located on the
same Multi-adapter bridge domain as the I/O Adapter. BRDGSET
Use concurrent maintenance to power off and power
on the I/O Adapter. Then use concurrent maintenance OPT_CLN
to power on the I/O Processors located on the same
Multi-adapter bridge domain as the I/O Adapter.
A6xx6971 High Speed Link (HSL) resource failure
This error is most likely in the hardware that makes up If the Service Action Log (SAL) or serviceable event
the PCI bus, the PCI bus side of the HSL I/O bridge or viewer is available then use the failing item list
the multi-adapter bridge. In some cases it may be presented there for servicing this reference code.
caused by a failing IOP in the multi-adapter bridge’s
domain. When an IOP is causing the problem, the
failing IOP cannot be identified.
A6xx6972 High Speed Link (HSL) resource failure Use slot concurrent maintenance under HSM to assign
or remove the IOA.
Servicer Response:
Multi-adapterBridge (MaB) failure detected. FRU List:
MABRCFG
For this reference code the failing item list presented in
the Service Action Log (SAL), or serviceable event A6xx6975 The system issued a reset/reload to the
viewer you are working with, can be different from the service processor
failing item list documented here. That is due to the
differences in system models and features installed. Servicer Response:
Service processor error.
If the Service Action Log (SAL) or serviceable event FRU List:
viewer on the HMC is available then use the failing AJDGP01
item list presented there for servicing this reference
code.
A6xx6976 Service processor failure
If a serviceable event view is not available then use the Servicer Response:
failing item list documented here. By following the For this reference codethe failing item list presented in
procedures in the symbolic FRUs listed here you will the Service Action Log (SAL), or serviceable event view
isolate to the correct FRU list based on system model you are working with, can be different from the failing
and features installed. item list documented here. That is due to the
FRU List: differences in system models and features installed.
MA_BRDG
If the Service Action Log (SAL) or a serviceable event
viewer on the HMC is available then use the failing
A6xx6973 High Speed Link (HSL) resource failure item list presented there for servicing this reference
Servicer Response: code.
Multi-adapterBridge has detected a problem in the card
installed in the location specified in word 7 of the SRC. If a serviceable event viewer is not available then use
Use the FRU list in the Service Action Log (SAL), or the failing item list documented here. By following the
serviceable event view you are working with. If you are procedures in the symbolic FRUs listed here you will
working from this document’s FRU list use the isolate to the correct FRU list based on system model
Symbolic FRU BRDGSET to determine the failing items. and features installed.
FRU List: FRU List:
BRDGSET SVCPROC
476
A6xx6981 • A6xx6985
NOTE: A fiber optic cleaning kit may be required for This SRC can be caused by a tower on the HSL loop
optical HSL connections. powering off.
FRU List:
This SRC may also appear in the Service Action Log
SIIOADP
(SAL), or serviceable event viewer you are using, with
a B600 6982 or B600 6981 logged at approximately the
OPT_CLN
same time. In that case the other SRC is reporting a
failure and this SRC is reporting that the alternate HSL
A6xx6982 High Speed Link (HSL) connection path is now being used. Service the other SRC if
failure present.
Servicer Response:
If thisSRC is not in the Service Action Log (SAL), or A6xx6985 High Speed Link (HSL) loop status
serviceable event view you are using, then it is message
informational and/or statistical only. It does not require
Servicer Response:
a service action.
If thisSRC is not in the Service Action Log (SAL), or
serviceable event view you are using, then it is
Otherwise: This is a connection failure on an HSL link. informational. Use FRU SIRSTAT to determine what
Perform RIOIP09 to determine the service action. this SRC means. Otherwise, continue with the
FRU List: following steps:
HSL_LNK
This error can appear as a serviceable event when a
SIIOADP tower, or I/O unit or another system in the loop did
not complete powering on before LIC on this system
SICNTRL checked this loop for errors. Search the Product
Activity Log (PAL) for the last B600 6985 SRC logged
for this loop and use FRU SIRSTAT to determine if this SIRSTAT
error requires service. If the last entry indicates the
loop is functioning (determined by FRU SIRSTAT) then HSL_LNK
no service action is required, close this problem
SIIOADP
There may be multiple B600 6985 logs with xxxx 3205
in word 4 errors for the same loop resource in the SICNTRL
serviceable event view. This is caused by retry and
recovery attempts. If there is a B600 6985 with xxxx OPT_CLN
3206 or xxxx 3208 in word 4 after the above B600 6985
entries in the PAL, then the recovery efforts were
successful. If this is the case, close all the B600 6985 A6xx6986 System bus error
entries for that loop resource in the serviceable event Servicer Response:
view. During IPL, system LIC detectedan HSL I/O bridge
1. If you find a B600 6981 in the serviceable event that was already initialized. The bridge should have
view then close that problem and go to step 2. been in a flushed and unintialized state after powering
Otherwise perform the following: on. There is a problem with SPCN components that
v Perform RIOIP06 to determine if any other prevented the tower from powering off after a previous
systems are connected to this loop and return power off was issued. The tower will not be configured
here. (HSL_LNK or HSLxxxx FRU in the Service for this IPL.
Action Log (SAL) entry, or serviceable event view
you are working with, indicates the loop This reference code is equivalent to 1xxx 90F0. When
number.) If there are other system(s) then referring to the ″CBLALL″ symbolic FRU in the Failing
continue with the steps that follow, otherwise go Item list, perform the ″CBLALL″ procedure using
to step 2. reference code ″90F0″.
v Check for HSL failures on the other system(s)
before replacing parts. HSL failures are Word 5 of the SRC identifies the frame. Determine the
serviceable event entries with HSL I/O Bridge frame by breaking down word 5:
and Network Interface Controller (NIC)
resources. Ignore B600 6982 and B600 6984 Word 5 -> xxxx xxNN where: NN is the frame number
entries. If there are HSL failures on other in hexadecimal format.
system(s) then continue with the steps that FRU List:
follow, otherwise go to step 2. TWRCARD
v Repair the problems on the other systems and
return to this step. After making repairs on the CBLALL
other system(s) check the Product Activity Log
(PAL) of this system for a B600 6985 logged after
the repairs you made on the other system(s). If A6xx6987 High Speed Link (HSL) connection
you find one then continue with the steps that failure
follow, otherwise go to step 2. Servicer Response:
v For the B600 6985 log you found, use FRU Failuresare occurring on the HSL link.
SIRSTAT to determine if the loop is now
complete. If the loop is complete then this There may be B600 6982 errors logged on the same
problem has been resolved. Use RIOIP01 to verify loop and about the same time as this error. Close those
that the loop is now working properly. errors and continue to correct the problem by working
Otherwise, go to step 2. this error.
2. Use the serviceable event’s FRU list when it is v If there is a cable FRU in the serviceable event entry:
available. 1. If the connection is copper and either end has a
If this SRC appears in the Service Action Log (SAL), loose connection, reseat the cable. To do this,
or the serviceable event view you are using, with disconnect the connection and wait a minimum
the Symbolic FRU HSL_LNK or HSLxxxx listed as a of 30 seconds. Then reconnect the cable and
FRU, then perform problem isolation procedure complete the tightening process in at most 30
RIOIP01. Otherwise exchange the FRUs listed in the seconds. Repeat the process at the other end of
serviceable event view. the cable. If the error persists, replace the FRUs in
the Service Action Log (SAL), or serviceable event
NOTE: A fiber optic cleaning kit may be required for view you are using.
optical HSL connections. 2. If the connection is optical, clean the connections
FRU List: at both ends of the cable. See OPT_CLN. If the
478
A6xx6990 • A6xx69C3
HSL Opticonnect disconnected normally from a remote Interface Controllers. When the remote system is IPL’d
node. The local system or partition has stopped it will automatically reconnect with this system or
participating in HSL Opticonnect with the remote partition.
system or partition on the same HSL loop. Possible
reasons include: If there are no problems with the remote system or
v A remote system or partition went off line due to a partition and there are no problems with the local
normal power off or disable of HSL Opticonnect. system or partition then collect all the Product Activity
Log information for this failure on both systems. Be
sure to record all words in the SRC. Contact your next
A6xx69C5 I/O processor failure. Contact your next level of support.
level of support.
FRU List:
FRU List: REM_SYS
FI00206
Correct any problems you find with the remote and LOC_SYS
local systems or partitions that happened at
approximately the same time and involve HSL
Opticonnect or HSL loop components or Network
480
A6xx69C8 • A6xx69CF
A6xx69C9 Abnormal or unexpected HSL Collect all the Product Activity Log information for this
OptiConnect disconnectionfrom a failure on all systems and partitions on this HSL loop.
remote system or partition. Be sure to record all words in the SRCs. Contact your
next level of support with the information you have
Servicer Response: collected.
FRU List:
LBUSADP
AJDG301
482
A6xx69F8 • A6xx7202
A6xx7003 Network interfaces not selected Theuser must run problem analysis for this reference
code. If this indicates a software problem, the user
FRU List: should dial IBM Software Support for assistance.
GG4COMM
The Problem Determination Procedure (PDP) will
A6xx7004 TCP/IP informational error indicate whether the original timeout condition still
exists and what the corrective actions should be.
Servicer Response:
This reference code islogged when the TCP/IP FRU List:
Attribute “Log Protocol Errors” is set, and the TCP/IP GG4PL04
System LIC “silently discards” an inbound datagram.
“Silently discard” is defined to mean discard the GG4PL05
received datagram without reporting an error to the
originating host device. Examples of such datagrams GG4PL06
are those with checksums or destination addresses
which are not valid. AJDG301
Servicer Response:
This reference codeis for information only. The A6xx7703 System LIC detected a program
Uninterruptible Power System (UPS) is no longer exception
reporting a battery low condition. Servicer Response:
Storage Managementdetected a DASD datacheck
A6xx7206 UPS reported bypass no longer active condition and the defective sector was reallocated.
Perform a system IPL to restart the system.
Servicer Response:
This referencecode is for information only. The
Uninterruptible Power System (UPS) is no longer A6xx7704 General failure detected by HRI
reporting a bypass active condition. component.
FRU List:
A6xx7207 Battery Power Unit needs service AJDG301
Servicer Response:
The replacementperiod for BPU 1, installed in the A6xx7777 Hardware configuration change detected
System Unit, has been exceeded. Servicer Response:
FRU List: A hardwareresource is missing. The resource reported
FI00315 in to the system on a previous IPL, but has not
reported in on the current IPL. This could occur for
several different reasons.
A6xx7208 Battery Power Unit needs service 1. It could be a normal situation where the resource is
Servicer Response: currently powered off. In this case, when the
The replacementperiod for BPU 2, installed in the resource is powered back on, it will no longer be
System Unit, has been exceeded. missing.
2. The hardware resource could also be missing if it
FRU List:
has been removed from the system, for example, a
FI00315
tape drive that was replaced with a different tape
drive. The service representative should use the
A6xx7209 Battery Power Unit needs service Hardware service manager to remove the entry for
this resource.
Servicer Response:
The replacementperiod for BPU 1, installed in the 3. The resource may not have reported in on this IPL
Expansion Unit, has been exceeded. because it is failing. Perform problem analysis to
determine why the resource is failing.
FRU List:
FI00315
A6xx8000 An external storage subsystem disk unit
connection failed
A6xx720A Battery Power Unit replacement dates
do not match Servicer Response:
Look for other errors in the Service Action Log (SAL),
Servicer Response: or serviceable event view you are working with, and
fix them.
484
A6xx8001 • A6xxFDC0
A6xx8001 An external storage subsystem disk unit A6xx8007 High performance connection was
connection failed restored
Servicer Response: Servicer Response:
Look for other errors in the Service Action Log, or A high performanceconnection to an external storage
serviceable event view you are working with, and fix subsystem disk unit was restored. Performance is no
them. longer degraded. No action required.
A6xx8005 High performance connection failed. A6xxCFFF Media determined to be bad in Optical
library
Servicer Response:
A high performanceconnection to an external storage
subsystem disk unit failed. A6xxF103 Main storage dump must be copied for
service.
There are still two or more external storage subsystem Servicer Response:
disk unit connections, but performance might be Perform LICIP01.
degraded.
A6xxF104 Logical partition service function Main
Look for other errors in the Service Action Log, or
Storage Dump.
serviceable event view you are working with, and fix
them. Servicer Response:
The hypervisor terminated a partition with an
unresponsive Operating System. A Main Store Dump
A6xx8006 High performance connection failed
must be done for service. Call your next level of
Servicer Response: support when the dump is complete. Perform LICIP01.
A high performanceconnection to an external storage
subsystem disk unit failed.
A6xxF105 Licensed Internal Code detected error
There is still one more external storage subsystem disk FRU List:
unit connection, but performance might be degraded. NEXTLVL
Servicer Response:
Machine check, undefined erroroccurred. A7xx0200 System firmware has experienced a low
storage condition.
FRU List:
LICCODE Servicer Response:
No immediate action is necessary. Continue running
the system normally. At the earliest convenient time or
A7xx0105 Platform LIC detected an error service window work with your service provider to
take a platform dump and reIPL the system.
Servicer Response:
More than one requestto terminate the system was FRU List:
issued. SVCDOCS
FRU List:
NEXTLVL A7xx0201 System log entry only, no service action
required.
486
A7xx0302 • A7xx0651
Perform a platform system dump and notify your For systems managed by an HMC, use the ASM
service provider. IPL the system. interface to reset the system clock at power on standby.
For systems without an HMC, you can ignore this
FRU List:
error.
LICCODE
If the error occurs a second time, call your next level of
A7xx0441 Service processor failure support.
Servicer Response: FRU List:
Work with the FRU listin the serviceable event view if SVCDOCS
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx0621 System log entry only, no service action
required
The platform encountered an error early in the IPL or
termination process. Servicer Response:
No service action required.
FRU List:
SVCPROC
A7xx0641 Platform LIC detected an error.
NEXTLVL
Servicer Response:
A platform LIC failure occurred. Perform a platform
A7xx0443 Service processor failure dump and contact your next level of support.
FRU List: FRU List:
SVCPROC SVCDOCS
A7xx1150 System log entry only, no service action When word 9 is 00180003, a redundant VPD chip
required. exists, and the system will continue to run. Replace the
VPD card at your next scheduled maintenance. When
Servicer Response: word 9 is not 00180003 replace the VPD card
No action needed unless a serviceable event was immediately.
logged. If a serviceable event was logged, resolve that
error. Work with the FRU list in the serviceable event view, if
there is one. Otherwise, use the FRU list documented
A7xx1151 System log entry only, no service action here to determine the parts to exchange.
required. FRU List:
Servicer Response: CAPACTY
No action needed unless a serviceable event was
logged. If a serviceable event was logged, resolve that A7xx1731 Platform LIC detected an error
error.
Servicer Response:
The VPD for the systemis not what was expected at
A7xx1152 System log entry only, no service action IPL. The VPD on a memory DIMM is not correct and
required. the memory on the DIMM cannot be used, resulting in
Servicer Response: reduced memory.
No service action is required for this event.
Work with the FRU list in the serviceable event view, if
If there is a A7001150src present, then the service there is one. Otherwise, use the FRU list documented
processor was reset automatically to correctfor the here to determine the parts to exchange.
communications problem. If something more severe FRU List:
occurred there will be a SRC requiring a service action MEMDIMM
logged as well.
488
A7xx1732 • A7xx4701
A7xx1732 Platform LIC detected an error A7xx4400 There is a platform dump to collect
Servicer Response: Servicer Response:
The VPD for the systemis not what was expected at Work with theFRU list in the serviceable event view if
IPL. The VPD on a processor card is not correct and the there is one, otherwise use the FRU list documented
processor card cannot be used, resulting in reduced here to determine the parts to exchange.
processing power.
Use the operating system’s interface designated to
Work with the FRU list in the serviceable event view if collect platform dumps.
there is one. Otherwise, use the FRU list documented
FRU List:
here to determine the parts to exchange.
SVCDOCS
FRU List:
ANYPROC
A7xx4401 Platform LIC failure
Servicer Response:
A7xx1733 Platform LIC detected an error
Work with the FRU list in theserviceable event view if
Servicer Response: there is one, otherwise use the FRU list documented
If required Capacityon Demand functions are not here to determine the parts to exchange.
available, re-IPL the system. Otherwise, no service
action is required. The platform LIC detected an internal problem.
A7xx173A System log entry only, no service action Contact your next level of support.
required FRU List:
Servicer Response: NEXTLVL
A VPD collection overflow occurred, no service action
required. A7xx4402 Platform LIC failure.
FRU List: Work with the FRU list in the serviceable event view if
CAPACTY there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx4703 Platform LIC failure FRU List:
CAPACTY
Servicer Response:
A problem occurred when initializing,reading, or using
system VPD. The Capacity on Demand function is not A7xx4713 Platform LIC detected an error
available. If Capacity on Demand function is required,
Servicer Response:
re-IPL the system. If that does not correct the problem,
The VPD card has beenexchanged with a not valid
contact your next level of support.
card. Reinstall the original VPD card in the system.
FRU List:
FRU List:
LICCODE
SVCDOCS
490
A7xx4730 • A7xx4788
A7xx47C1 Capacity on Demand data mismatch A7xx5122 Platform LIC detected an error
Servicer Response: Servicer Response:
The data obtainedfrom the system is not what was Platform LicensedInternal Code detected that an IOP
expected. The system will perform a slow IPL in order request failed.
to obtain the correct data. If other errors occur, contact
your next level of support. This error indicates a failure during a search for the
load source. There may be a number of these failure
prior to finding a good load source. This is normal. If a
A7xx47CB Fast system IPL changed to slow system
B2xx3110 error is logged, a B2xx3200 or B7005122 may
IPL
be posted to the control panel. Work the B2xx3110 error
Servicer Response: in the Serviceable Event View. If the system IPL hangs
The dataobtained from the system is not what was at B2xx3200 or B7005122 and you cannot check the SRC
expected. The system will perform a slow IPL in order history, perform the actions indicated for the B2xx3110
to obtain the correct data. If other errors occur, contact SRC.
your next level of support.
FRU List:
SVCDOCS
A7xx47CD Platform LIC detected an error
Servicer Response: A7xx5123 Platform LIC detected an error
The server detecteda not valid Capacity On Demand
Servicer Response:
activation and terminated the system. The allocated
A Licensed InternalCode program exception or data
resources for the system might exceed those that are
collection occurred. This may indicate an IOP
available for use.
programming problem or an IO Adapter boot problem.
FRU List: Look for other errors. If no other errors are present,
SVCDOCS Licensed Internal Code has recovered from any
exception conditions, or this SRC has logged
informational platform boto or hardware data.
A7xx47FF System log entry only, no service action
required
A7xx5190 Operating System error
Servicer Response:
The Capacity on Demand History Log has been written Servicer Response:
to the error log. No service action is required. Work with the FRU list inthe serviceable event view if
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx5120 Platform LIC detected an error
Servicer Response: The platform detected a problem in an Operating
Work with the FRUlist in the serviceable event view if System. Check for errors in the partition ID specified in
there is one, otherwise use the FRU list documented word 4 of the SRC. If correcting those errors does not
here to determine the parts to exchange. If the system correct the problem, or if you find no errors, contact
is not exhibiting problematic behavior, this error may your next level of support.
safely be ignored. Otherwise, contact your next level of
FRU List:
support.
SVCDOCS
FRU List:
NEXTLVL
A7xx5191 Platform LIC detected an error
Servicer Response:
A7xx5121 Platform LIC failure
A virtual adapter configuration error occurred.
Servicer Response:
Licensed Internal Code programexception occurred. A partition tried to use a virtual adapter which is
associated with another virtual adapter in a remote
Platform Licensed Internal Code detected a partition and virtual slot. However, either no virtual
programming problem for which a platform dump may adapter is configured there, or the wrong kind of
have been initiated. virtual adapter is configured there.
Send the system error log and the platform dump, if it The partition ID of the virtual adapter with the
occurred, to your next level of support. problem is in word 4 of the SRC (in hexadecimal
format). The virtual slot number of the adapter with
FRU List:
NEXTLVL
492
A7xx5209 • A7xx6900
the incorrect configuration is the last four digits of Check Hardware ManagementConsole (HMC) partition
word 6 of the SRC (in hexadecimal format). state.
1. If in Recovery state then use the HMC to perform
Use the Hardware Management Console (HMC) to ″Recovering partition data on a managed system″.
verify or reconfigure the incorrect virtual adapter
2. Use HMC to activate partitions
configuration. If the configuration is correct, continue
with the next failing item in the list. FRU List:
SVCDOCS
FRU List:
SVCDOCS
A7xx5400 A resource has been disabled due to
LICCODE hardware problems
Servicer Response:
A7xx5209 Platform LIC detected an error Work with the FRU list in the serviceable event view if
there is one, otherwise use the FRU list documented
Servicer Response: here to determine the parts to exchange.
System Licensed InternalCode detected an IOP timeout
during IOP IPL.
The platform detected a problem with a processor. The
processor is not functional.
This may be caused by loose connections, improperly
seated cards, media, or removeable media drive not in
Look in the Serviceable Event View for a B1xx xxxx
a ready state. Look for other errors.
error that implicates a processor.
A7xx5219 Platform LIC detected an error If the Serviceable Event View contains no B1xx xxxx
error, or if resolving the error fails to correct the
Servicer Response:
problem, contact your next level of support.
Information only,no service action required.
FRU List:
Licensed Internal Code program exception occurred. SVCDOCS
An IOP signalled to system Licensed Internal Code that A7xx5600 Problem initializing, reading or using
it had entered a critical internal state. Licensed Internal system VPD.
Code automatically attempted to restart the IOP.
Servicer Response:
Look for other hardware errors in the Serviceable Event
A7xx5300 Platform LIC detected a failure while View. If no other errors have been logged, contact your
partitioning resources next level of support.
Servicer Response:
Work with the FRU list in the serviceable event view if A7xx5601 Platform LIC failure.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. Servicer Response:
Work with the FRU list in the serviceable event view if
Platform partitioning code encountered an error. This there is one, otherwise use the FRU list documented
SRC represents a large number of possible problems, here to determine the parts to exchange.
most of which involve the platform Licensed Internal
Code (LIC). There was a problem initializing, reading, or using
system VPD.
Work any error logs found in the Serviceable Event FRU List:
View. If this fails to correct the problem, or if there are NEXTLVL
no other errors, contact your next level of support.
Work with the FRU list in the serviceable event view, if LICCODE
there is one. Otherwise, use the FRU list documented
here to determine the parts to exchange.
A7xx6944 Platform LIC detected an error
If the Serviceable Event View is not available, use the Servicer Response:
FRU List presented here for servicing this reference A system bus appearsto be empty. If the bus is not
code. empty, a hardware or configuration problem might
exist. Look for other errors.
FRU List:
PRIPCI
A7xx6950 Platform LIC detected an error
MA_BRDG
Servicer Response:
A platform dump hasoccurred. The system has lost all
MABIP50 the configured system settings (such as the HMC access
and ASMI passwords, time of day, network
PIOCARD configuration, hardware deconfiguration policies, etc.)
that you might have set through user interfaces.Also,
A7xx6906 System bus error the system has lost the platform error logs and
partition-related information, and the service processor
Servicer Response: is reset. Perform the recovery actions for the SVCPROC
Work with the FRU list in the serviceableevent view if FRU but do not replace the service processor. The
there is one, otherwise use the FRU list documented platform dump should be sent to your service provider.
here to determine the parts to exchange.
FRU List:
FRU List: SVCDOCS
SIIOADP
MA_BRDG
A7xx6970 PCI host bridge failure
494
A7xx6971 • A7xx6980
PRIPCI MASBUS
MA_BRDG
A7xx6974 IOP rejected the assignment of an IOA.
Note: A fiber optic cleaningkit may be required for The four rightmost characters of word 4 in the
optical HSL connections. reference code represent the Program Return Code
A platform dump hasoccurred. Send the dump to your (PRC), which describes the problem detected. The four
service provider. leftmost digits of word 7 represent the loop number in
hexadecimal format. Convert the loop number to
FRU List:
decimal format before comparing it to loop numbers
SICNTRL
shown in serviceable event views and service tools.
LICCODE
To determinethe problem, find the PRC in the list
below.
OPT_CLN
Note: The FRU descriptionin the serviceable event
A7xx6981 High Speed Link (HSL) I/O bridge view may already contain a message that identifies the
failure problem.
Servicer Response: v xxxx 0008 indicates the system serial number is not
If you finda 1xxx SRC logged on the same expansion set. Set the serial number on the system unit. If the
unit as one of the FRUs here, thenclose this problem problem persists contact your next level of support.
and work the 1xxx SRC. Use the unit value of the v xxxx 3201 indicates there are clustered systems on
locationcodes to determine if the expansion unit is the multiple HSL/RIO loops. You will need to ensure all
same. clustered systems are on the same HSL/RIO loop.
v xxxx 3217 indicates there is a model 5791, 5792, or
Work with theFRU list in the serviceable event view, if 5794 IO drawer on a loop with clustered systems.
there is one. Otherwise, use the FRU list documented This is not a supported configuration.
here to determine the parts to exchange.
FRU List: This ends the procedure.
SIIOADP FRU List:
SVCDOCS
A7xx6982 High Speed Link (HSL) connection
failure A7xx6984 System log entry only, no service action
Servicer Response: required
Performthe RIOIP11 procedure. Servicer Response:
An HSL loop has switched to its alternate path. This is
Work with the FRU list in the serviceable event view if an informational SRC only.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. Word 7 of the SRC contains the loop number in the
leftmost 4 digits. The loop number is in hexadecimal
Note: A fiber optic cleaning kit may be required for format. You must convert the hexadecimal loop number
optical HSL connections. into decimal format to recognize the loop number.
FRU List:
SVCDOCS This SRC can be caused by a tower on the HSL loop
powering off.
HSL_LNK
This SRC may also appear in a Serviceable Event View
you are using, with a B700 6982 or B700 6981 logged at
OPT_CLN
approximately the same time. In that case the other
SRC is reporting a failure and this SRC is reporting that
FRPORT
the alternate RIO path is now being used. Service the
other SRC if present.
TOPORT
496
A7xx6986 • A7xx6995
Work with the FRU list in the serviceable event view if FRU List:
there is one, otherwise use the FRU list documented SVCPROC
here to determine the parts to exchange.
A7xx6991 Platform LIC failure
Note: A fiber optic cleaning kit may be required for
optical HSL connections. Servicer Response:
Work with the FRU list in the serviceable event view if
FRU List:
there is one, otherwise use the FRU list documented
SVCDOCS
here to determine the parts to exchange.
HSL_LNK FRU List:
LICCODE
OPT_CLN
A7xx6993 Service processor failure
FRPORT
Servicer Response:
TOPORT Work with the FRU listin the serviceable event view if
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx6986 System bus error
Servicer Response: If the ServiceableEvent View is not available then use
Work with the FRU list in the serviceableevent view if the failing item list presented here for servicing this
there is one, otherwise use the FRU list documented reference code.
here todetermine the parts to exchange. FRU List:
SVCPROC
If the Serviceable Event View isnot available then use
the failing item list presented here for servicingthis LICCODE
reference code.
FRU List: A7xx6994 Service processor failure
TWRCARD
Servicer Response:
PWRCBL Work with the FRU listin the serviceable event view if
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx6987 High Speed Link (HSL) connection
failure If the ServiceableEvent View is not available then use
Servicer Response: the failing item list presented here for servicing this
Work withthe FRU list in the serviceable event view if reference code.
there is one, otherwise use the FRU list documented FRU List:
here to determine the parts to exchange. SVCPROC
A7xx6990 Service processor failure If the systemdoes not terminate in a reasonable amount
Servicer Response: of time, one or more partitions may need to be
Work with the FRU listin the serviceable event view if terminated manually. If this is not possible, re-IPL the
there is one, otherwise use the FRU list documented system and look for errors. If no errors are found,
here to determine the parts to exchange. contact your next level of support.
498
A7xx69C8 • A7xx69CF
loop or with the Network Interface Controller that partitions. Be sure to record all words in the SRCs.
occurred at approximately the same time as this error. Contact your next level of support.
FRU List:
Examine the remote system or partition for problems.
SVCDOCS
Correct any HSL or NIC problems you find with the
remote and local systems or partitions. If you find no
LICCODE
problems with either the local or the remote systems or
partitions, collect all the PAL information for this
failure on both systems. Be sure to record all words in A7xx69C9 Platform LIC detected an error
the SRC. Contact your next level of support.
Servicer Response:
FRU List: Abnormal or unexpectedHSL OptiConnect
SVCDOCS disconnection from a remote system or partition.
If there are no problems with the remote system or On the local system or partition, after getting the
partition and there are no problems with the local dump, examine the SAL or the serviceable event view.
system or partition then collect all the Product Activity Look for HSL Opticonnect failures that occurred at
Log information for this failure on all systems or approximately the same time as this error.
A7xx69DB Platform LIC failure. A7xx69E6 System log entry only, no service action
required
Servicer Response:
A Platform Licensed Internal Code error occurred. The Servicer Response:
system will continue to run this Host Ethernet Adapter The cable connection to the Infiniband switch is broken.
(HEA) disabled. Perform a platform dump and then Verify that the cable is connected and the switch is
IPL the system to recover the HEA. Send the platform powered on. After repairing the problem, verify that
dump to your next level of support. the connection has been restored by using the
Infiniband Network Manager. Does not require service.
FRU List:
SVCDOCS
A7xx69E7 System log entry only, no service action
required
A7xx69E1 Host Channel Adapter
Servicer Response:
Servicer Response: The cable connection to the Infiniband switch has been
The Infiniband Host ChannelAdapter has failed restored. No service action required.
FRU List:
HCA A7xx69E9 System log entry only, no service action
required
A7xx69E2 Platform LIC failure Servicer Response:
Servicer Response: Initial communication has occurred with the Subnet
A Platform Licensed InternalCode error occurred Manager. No service action required. The CEC and
related to Infiniband. The system will contine to run switch firmware are now communicating.
with this Host Channel Adapter disabled. Perform a
platform dump prior to IPLing the system. An IPL is A7xx69EA System log entry only, no service action
required to recover the Host Channel Adapter. required
FRU List: Servicer Response:
LICCODE Reported when the logical switch receives a setPortInfo
for the switch management port that sets a new SM
LID. This indicates the point where DMA can
reportchanges in switch port states to SM via a TRAP
500
A7xx69EB • A7xxF105
Upgrade the adapter at the location given in the A7xxF103 Platform LIC failure
serviceable event view to a new version. Contact
support for assistance. Servicer Response:
Work with the FRU list in theserviceable event view if
FRU List: there is one, otherwise use the FRU list documented
SVCDOCS here to determine the parts to exchange.
A7xx69ED RIO 12X link is not operating at optimal The platform LIC detected an internal problem.
bandwidth.
Collect all the SRC words and the platform system
Servicer Response: dump, then contact your next level of support.
An RIO 12X cable connection initialized to a lower
signal frequency. The link is operational but operating FRU List:
at a bandwidth below its rated capacity. This may lead LICCODE
to degraded I/O throughput.
A7xxF104 Operating System error
Perform the RIOIP56 procedure.
Servicer Response:
Work with the FRU list in the serviceable event view if Platform Licensed InternalCode terminated a partition.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. If SRC word 3 is 0007, then a user may have initiated a
function 22 prior to the operating system completing
FRU List: the IPL. If a function 22 was not performed, or if SRC
SVCDOCS word 3 is not 0007, look for other serviceable errors
which occurred at same time frame.
HSL_IB
FRU List:
SVCDOCS
FRPORT
Collect all the SRC words and the platform system Servicer Response:
dump, then contact your next level of support. Work with the FRU list in the serviceable event view if
there is one, otherwise use the FRU list documented
FRU List:
here to determine the parts to exchange. The platform
NEXTLVL
detected a problem with a processor. The processor is
not functional. Look in the Serviceable Event View for a
A7xxF10A Platform LIC detected an error B1xx xxxx error that implicates a processor. If the
Serviceable Event View contains no B1xx xxxx error, or
Servicer Response: if resolving the error fails to correct the problem,
Look for errors withSRCs of the form B1xx xxxx in the contact your next level of support.
Serviceable Event View. Work those errors first. If that
does not correct the problem, collect all the SRC words FRU List:
and the platform system dump, then contact your next ANYPROC
level of support.
FRU List: A7xxF120 Platform firmware detected an error
SVCDOCS
Servicer Response:
The platform is unable to support the requested
A7xxF10B A resource has been disabled due to architecture options requested by the operating system
hardware problems via ibm, client-architecture-support interface.
If a Licensed Internal Code error is suspected and the recovery action recommends an IPL, then take a
main storage dump to save the error conditions before the customer does an IPL. Support may need the
information saved in this dump.
v Delete unneeded spooled files.
A9002000 If the system displays this SRC code, it
usually means that a console was not v End unneeded jobs on job queues.
found by i5/OS. v Change the QMAXJOB system value to increase the
maximum number of jobs allowed.
User response:
v Remove pending job logs with the Work with Job
1. If the IPL completed normally, does the console
Logs (WRKJOBLOG) command or with the Remove
have a signon? Note: If the console did not vary on,
Pending Job Log (QWTRMVJL) API.
see Recovering when the console does not show a
sign-on display or a menu with a command line.
Perform the following actions if you are not already
2. If the system completed the IPL, check the signed on or are unable to sign on:
QSYSARB job log for a message, and follow the
corrective actions indicated. To view the QSYSARB v Power the system off and perform a manual IPL.
job log: v Use the ″Define or Change the System at IPL″ menu
v Use the Work with Active Jobs (WRKACTJOB) to change the QMAXJOB system value to increase
command, and then type 5 (Work with) next to the maximum number of jobs allowed.
the QSYSARB job.
.
v Select Option 10 (Display jobs) to view the job
log. You need *QSECOFR user class, or *ALLOBJ
and *JOBCTL special authority to view the job A90036A0 A system job failed. Certain system
log. functions might not be available.
3. If the problem persists, contact your next level of User response:
support or your hardware service provider. Perform the following actions to recover:
v Shut down the system and perform an IPL.
A9003610 The system job tables are full for i5/OS. v If the problem persists, contact your next level of
User response: support.
Use the following actions to make more job table
entries available:
502
AA00E158 • AA060007
These codes might also indicate that you need to perform an action, such as opening a firmware console
or checking serial connections.
Note: Click the failing item in the FRU list only when you experience a hang condition on an attention
code. For example, a hang condition occurs when your server performs a requested action but the SRC in
the control panel display does not change for several minutes and the partition firmware appears to be
hung.
User response:
AA00E158 Waiting for virtual terminal (VTERM) to
be opened on the HMC.
Note: If the system or partition returned to the SMS
User response: menus (as indicated by this progress code) after a boot
1. Open a virtual terminal window (vterm) on the attempt failed, use the ASMI menus to look at the
HMC. progress code history.
2. Close the existing terminal window (vterm) and v Look for a BAxx xxxx reference (error) code, which
reopen. might indicate why the boot attempt failed. If you
find a BAxx xxxx error code, see ″(BAxx) Partition
3. If there’s no need to access the SMS menus, go to
Firmware Reference (Error) Codes)″ to find the code,
the ASMI, and do the following:
then follow the actions indicated to resolve the boot
a. Select Power/Restart Control, then Power problem.
On/Off System.
v If you do not find a BAxx xxxx error code, see
b. Select Continue to operating system under the ″Problems With Loading and Starting the Operating
option labeled AIX/Linux partition mode boot. System″ (for AIX and Linux) to resolve the boot
problem.
AA00E159 Waiting for serial connection to the FRU List:
service processor to be established FWFLASH
User response:
Check the serial connection to the service processor. AA00E1B0 Waiting for the user to select language
Correct any problems that are found. and keyboard.
User response:
AA00E175 The I/O configuration exceeds the Select the language and keyboard.
recommended size. Some operating
systems might crash when using this
configuration. AA00E1B1 Waiting for the user to accept or decline
the license agreement.
User response:
Increase the logical memory block (LMB) size to 256 User response:
MB and reboot the managed system. Accept or decline the license agreement.
Note: Contact the next level of support if the LMB size AA00E1F3 Admin access password prompt
is already 256 MB.
User response:
FRU List: On the firmware console, enter the pasword for the
FWFLASH admin user of the ASMI.
FRU List:
AA00E1A8 The system is booting to the open FWPWD
firmware prompt
FRU List: AA060007 A keyboard was not found
FWFLASH
User response:
Insure that a keyboard is attached to a USB port
AA00E1A9 The system is booting to the SMS assigned to the partition
menus
AA06000B The system or partition was not able to AA060011 The firmware did not find the operating
find an operating system on any of the system image and is was unable to
devices in the boot list. detect at least one hard disk in the boot
list. Firmware is now retrying the
User response:
entries in the boot list. This often occurs
Modify the boot list using the SMS menus so that it
when the boot disk enclosure is not yet
includes devices that are known to have a good copy of
fully initialized or if the boot disk
the operating system and retry the boot. If you are still
belongs to a server partition.
unable to boot an operating system, go to ″Problems
With Loading and Starting the Operating System″. User response:
This error might occur before the initialization of an
enclosure that contains the boot disk is complete or
AA06000C The media specified in a device in the
when the boot disk belongs to another partition.
bootlist was not bootable
User response: If this problem persists, do the following:
Replace the media in the device with known-good 1. Verify that the boot disk belongs to the partition
media, or modify the boot list to boot from another that is being booted.
bootable device. If you are still unable to boot an
2. Verify that the boot list in the SMS menus is correct.
operating system, go to ″Problems With Loading and
Starting the Operating System″.
AA100001 The hypervisor failed to send an LP
event to the partition firmware.
AA06000D The media in the device in the bootlist
not found under the I/O adapter User response:
specified by the boot list. Reboot the system. If the problem persists, do the
following:
User response:
Verify that the medium (CD-ROM, for example) from 1. Check the error log for other SRCs that were logged
which you are trying to boot is bootable, or try another around the time of this SRC. If other SRCs are
medium. If you are still unable to boot an operating found, resolve those, then reboot the system. If the
system or diagnostic CD-ROM, go to ″Problems With problem is not resolved, go to the next step.
Loading and Starting the Operating System″. 2. Check for system firmware updates and apply if
available.
AA06000E The adapter specified in the boot list is 3. Contact your next level of support.
not present or not functioning.
User response: AA100002 A bad return code was received when
If AIX is being booted, and can be booted from another the LP event acknowledgement was
device, do so, then run online AIX diagnostics against received from the hypervisor.
the failing adapter. If AIX cannot be booted from User response:
another device, boot standalone AIX diagnostics from Reboot the system. If the problem persists, do the
CD-ROM or a NIM server and run diagnostics against following:
the device.
1. Check the error log for other SRCs that were logged
around the time of this SRC. If other SRCs are
If Linux is being booted, boot standalone AIX
found, resolve those, then reboot the system. If the
diagnostics from CD-ROM or a NIM server and run
problem is not resolved, go to the next step.
diagnostics against the device.
2. Check for system firmware updates and apply if
available.
AA060010 The FAT filesystem on the bootdisk is
3. Contact your next level of support.
configured in a way that may cause a
boot failure.
AA130013 Bootable media is missing from a
User response:
USB-attached CD-ROM.
Increase the FAT partition size by 10% to keep the
number of data clusters fewer than 4080. User response:
Put a bootable CD in the USB CD-ROM drive and retry
the boot operation.
504
AA130014 • AA260001
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