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ESCALA POWER6

System Reference
Codes Vol. 1,
1xxx - Axxx

REFERENCE
86 A1 45EV 00
BLANK
ESCALA POWER6

System Reference Codes


Vol. 1, 1xxx - Axxx

Hardware
July 2007

BULL CEDOC
357 AVENUE PATTON
B.P.20845
49008 ANGERS CEDEX 01
FRANCE

REFERENCE
86 A1 45EV 00
The following copyright notice protects this book under Copyright laws which prohibit such actions as, but not
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Copyright Bull SAS 1992, 2007

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UNIX is a registered trademark in the United States of America and other countries licensed exclusively through
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Contents
About this publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
How to send your comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter 1. 1xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . . 1


(1000) System power control network (SPCN) reference codes . . . . . . . . . . . . . . . . . . . 1
(1100) System power control network (SPCN) reference codes . . . . . . . . . . . . . . . . . . 14
(1401) Bulk power subsystem reference codes . . . . . . . . . . . . . . . . . . . . . . . . 21
(1750) Disk unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
(180A) Device backplane reference codes . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 2. 2xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 57


(2058) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . 57
(2105, 2107) Disk unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . 62
(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . 65
(2689) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
(2724, 2744) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
(2742, 2793, 2805) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
(2743, 2760) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
(2745) Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
(2746) Twinaxial – workstation adapter reference codes . . . . . . . . . . . . . . . . . . . . . 74
(2748, 2757, 2763, 2778, 2780, 2782) Reference codes . . . . . . . . . . . . . . . . . . . . . . 75
(2749, 2767, 2768, 2842, 2843, 2844, 284B) Reference codes . . . . . . . . . . . . . . . . . . . 127
(2750, 2751) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
(2761) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
(2765, 2766, 2787, 280D, 280E) Reference Codes . . . . . . . . . . . . . . . . . . . . . . . 207
(2771, 2772) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
(2803) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . . . . . . . . . 217
(281x) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
(2838, 2849) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
(283C, 283D, 283F, 28B9, 28CB, 28CC, 28D2, 28DB, 28DF) Device backplane reference codes . . . . . . . . 219
(2847) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
(287F) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
(2890) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
(2892) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
(2B2x) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . . . . . . . . . 245

Chapter 3. 3xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 247


(3490) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
(3494) Tape library reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
(3570) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
(358x, 3592) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . 256
(3590) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Chapter 4. 4xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 269


(40xx) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . . . . . . . . . 269
(432x) Disk unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
(4758) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
(4685) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
(4764) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
(4812) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
(4B20) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . . . . . . . . . 279

Chapter 5. 5xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 281

© Copyright IBM Corp. 2007 iii


(506D, 506E) Device backplane reference codes . . . . . . . . . . . . . . . . . . . . . . . 281
(5700, 5701) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
(5702, 570B) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
(5703, 5709) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
(5704) Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
(5706, 5707) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
(5708, 574F, 575B) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
(571A, 571B, 571E, 571F, 573D, 573E, 57FF) Reference codes . . . . . . . . . . . . . . . . . . . 327
(573A, 576A) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
(573B) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
(573C) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
(5755) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

Chapter 6. 6xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 381


(6149) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
(6279, 6381, 6382, 6383, 6384, 6386, 6387, 63A0) Tape unit reference codes . . . . . . . . . . . . . . 381
(632x, 6330, 6331, 6333, 6336, 6337) Optical storage unit reference codes . . . . . . . . . . . . . . . 410
(660x, 671x, 673x) Disk unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . 421
(6A59) Workstation adapter console reference codes . . . . . . . . . . . . . . . . . . . . . 428

Chapter 7. 7xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 431


(7207) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
(7208) Tape drive reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

Chapter 8. 9xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 447


(9427) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447

Chapter 9. Axxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . 453


(A1xx) Service processor reference (attention) codes . . . . . . . . . . . . . . . . . . . . . 453
(A2xx) Logical partition reference codes . . . . . . . . . . . . . . . . . . . . . . . . . 454
(A6xx) Licensed Internal Code reference codes . . . . . . . . . . . . . . . . . . . . . . . 458
(A7xx) Licensed Internal Code reference codes . . . . . . . . . . . . . . . . . . . . . . . 486
(A9xx) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502
AAxx system reference (attention) codes . . . . . . . . . . . . . . . . . . . . . . . . . 503

Appendix. Accessibility features . . . . . . . . . . . . . . . . . . . . . . . . 507

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
Terms and conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511

iv
About this publication
This publication lists system reference codes (SRCs) that serve as diagnostic aids to help users determine
the source of a hardware problem. A server component generates an error code when it detects a
problem. An SRC identifies the component that detected the error code and describes the error condition.
Use the SRC information to identify a list of possible failing items and to find information about any
additional isolation procedures.

For information about the accessibility features of this product, for users who have a physical disability,
see “Accessibility features,” on page 507.

How to send your comments


Your feedback is important in helping to provide the most accurate and highest quality information. If
you have any comments about this publication, send your comments using Resource Link™ at
http://www.ibm.com/servers/resourcelink. Click Feedback on the navigation pane. Be sure to include
the name of the book, the form number of the book, and the specific location of the text you are
commenting on (for example, a page number or table number).

© Copyright IBM Corp. 2007 v


vi
Chapter 1. 1xxx Reference Codes
1xxx Reference Codes

(1000) System power control network (SPCN) reference codes


The system power control network (SPCN) detected a failure.

100000A0 SPCN BATs in process 10001502 Power supply failure


Servicer Response: Servicer Response:
No action required. This reference code is logged for Follow the instructions for the items listed in the FRU
information only. If this reference code is present for List.
more than 1 minute, follow the instructions for the
FRU List:
items listed in the FRU List.
PWRSPLY
FRU List:
TWRCARD TWRCARD

100000AA Download in process CBLALL

Servicer Response:
No action required. This reference code is logged for 10001503 Power supply failure
information only. Servicer Response:
Follow the instructions for the items listed in the FRU
100000AC Detected AC loss List.

Servicer Response: FRU List:


If system powers on normally or stays powered on PWRSPLY
after AC power failure, no replacement of parts may be
needed. If parts are replaced, follow the instructions for TWRCARD
the items listed in the FRU List.
FRU List: 10001510 Detected AC loss
ACMODUL Servicer Response:
Before replacing any parts, verify that the AC input
10001500 Detected AC loss voltage is correct, follow the instructions for the items
listed in the FRU List.
Servicer Response:
Before replacing any parts, verify that the AC input FRU List:
voltage is correct, follow the instructions for the items PWRSPLY
listed in the FRU List.
TWRCARD
FRU List:
PWRSPLY
10001511 Power supply failure
TWRCARD Servicer Response:
Follow the instructions for the items listed in the FRU
10001501 Power supply failure List.

Servicer Response: FRU List:


Follow the instructions for the items listed in the FRU PWRSPLY
List.
TWRCARD
FRU List:
PWRSPLY
10001512 Power supply failure
TWRCARD Servicer Response:

© Copyright IBM Corp. 2007 1


10001513 • 10001526

Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10001521 Power supply failure
PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.

CBLALL FRU List:


PWRSPLY
10001513 Power supply failure
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
10001522 Power supply failure
List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
PWRSPLY
List.
TWRCARD FRU List:
PWRSPLY
10001514 Power supply failure
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU CBLALL
List.
FRU List: 10001523 Power supply failure
PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10001516 No Power Supplies Present
PWRSPLY
Servicer Response:
The required power supplies are not installed. Follow TWRCARD
the instructions for the items listed in the FRU List.
FRU List: 10001524 Power supply failure
PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10001517 Power supply failure
PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10001526 No Power Supplies Present
PWRSPLY
Servicer Response:
The required power supplies are not installed. Follow
TWRCARD
the instructions for the items listed in the FRU List.
FRU List:
10001520 Detected AC loss
PWRSPLY
Servicer Response:
Before replacing any parts, verify that the AC input TWRCARD
voltage is correct, follow the instructions for the items
listed in the FRU List.
FRU List:
PWRSPLY

2
10001527 • 10002600

10001527 Power supply failure 10001B01 Load fault on the +12V bus
Servicer Response: Servicer Response:
Follow the instructions for the items listed in the FRU Follow the instructions for the items listed in the FRU
List. List.
FRU List: FRU List:
PWRSPLY PWR1900

TWRCARD TWRCARD

10001530 Detected AC loss 10001B02 Load fault on the +5V bus


Servicer Response: Servicer Response:
Before replacing any parts, verify that the AC input Follow the instructions for the items listed in the FRU
voltage is correct. Follow the instructions for the items List.
listed in the FRU List.
FRU List:
FRU List: PWR1900
PWRSPLY
TWRCARD
TWRCARD
10001B03 Load fault on the +3.3V bus
10001531 Power supply failure
Servicer Response:
Servicer Response: Follow the instructions for the items listed in the FRU
Follow the instructions for the items listed in the FRU List.
List.
FRU List:
FRU List: PWR1900
PWRSPLY
TWRCARD
TWRCARD
10001B04 Load fault on the -12V bus
10001532 Power supply failure
Servicer Response:
Servicer Response: Follow the instructions for the items listed in the FRU
Follow the instructions for the items listed in the FRU List.
List.
FRU List:
FRU List: PWR1900
PWRSPLY
TWRCARD
TWRCARD
10001F02 SPCN trace information saved
CBLALL
Servicer Response:
No action required. This reference code is logged for
10001533 Power supply failure
information only.
Servicer Response:
Follow the instructions for the items listed in the FRU
10002600 Power Good Fault
List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
PWRSPLY
List.
TWRCARD FRU List:
PGDPART

Chapter 1. 1xxx Reference Codes 3


10002601 • 10003103

10002601 Power Good Fault 10002609 Power Good Fault


Servicer Response: Servicer Response:
Follow the instructions for the items listed in the FRU Follow the instructions for the items listed in the FRU
List. List.
FRU List: FRU List:
PGDPART PWR1900

TWRCARD
10002603 Power Good Fault
Servicer Response:
10002612 Optical Converter 5V Fault
Follow the instructions for the items listed in the FRU
List. Servicer Response:
The SPCN detected a fault on the SPCN card optical
FRU List:
converter 5V. Follow the instructions for the items
PGDPART
listed in the FRU List.
FRU List:
10002605 Power Good Fault
CBLALL
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10003100 I2C Bus Controller Communication fault
PWR1900
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10002606 Power Good Fault
I2CBUS
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10003101 I2C Bus 1 Communication fault
PWR1900
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10002607 Power Good Fault
I2CBUS
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10003102 I2C Bus 2 Communication fault
PWR1900
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10002608 Power Good Fault
I2CBUS
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 10003103 I2C Bus 3 Communication fault
PWR1900
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:

4
10003104 • 10003114

I2CBUS
10003110 I2C Bus DASD Backplane 1
Communication fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
10003104 I2C Bus 4 Communication fault List.
Servicer Response: FRU List:
Follow the instructions for the items listed in the FRU I2CBUS
List.
FRU List: TWRCARD
I2CBUS
10003111 I2C Bus DASD Backplane 2
TWRCARD Communication fault
Servicer Response:
10003105 I2C Bus 5 Communication fault Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU FRU List:
List. I2CBUS
FRU List:
I2CBUS TWRCARD

TWRCARD 10003112 I2C Bus DASD Backplane 3


Communication fault
10003106 I2C Bus 6 Communication fault Servicer Response:
Servicer Response: Follow the instructions for the items listed in the FRU
Follow the instructions for the items listed in the FRU List.
List. FRU List:
FRU List: I2CBUS
I2CBUS
TWRCARD
TWRCARD
10003113 I2C Bus Adapter Communication fault
1000310A I2C Bus SPCN VPD Communication Servicer Response:
fault Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU FRU List:
List. I2CBUS
FRU List:
I2CBUS TWRCARD

TWRCARD 10003114 I2C Bus PCI Backplane Communication


fault
1000310B I2C Bus SPCN VPD Communication Servicer Response:
fault Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU FRU List:
List. I2CBUS
FRU List:
I2CBUS TWRCARD

TWRCARD

Chapter 1. 1xxx Reference Codes 5


10003115 • 10004601

10003115 I2C Bus Panel Communication fault 10003123 I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU Servicer Response:
List. Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS FRU List:
I2CBUS
TWRCARD
TWRCARD
10003116 I2C Bus Fan Local Controller
Communication fault 10003124 I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU Servicer Response:
List. Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS FRU List:
I2CBUS
TWRCARD
TWRCARD
10003118 I2C Bus SPCN VPD Communication
fault 10003125 I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU Servicer Response:
List. Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS FRU List:
I2CBUS
TWRCARD
TWRCARD
10003121 I2C Bus 2 Communication fault
10004600 UPS Interface Failure
Servicer Response:
Follow the instructions for the items listed in the FRU Servicer Response:
List. Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS FRU List:
UPSUNIT
TWRCARD
TWRCARD
10003122 I2C Bus SPCN VPD Communication
fault 10004601 UPS Interface Failure
Servicer Response: Servicer Response:
Follow the instructions for the items listed in the FRU Follow the instructions for the items listed in the FRU
List. List.
FRU List: FRU List:
I2CBUS UPSUNIT

TWRCARD TWRCARD

6
10007610 • 10007651

10007610 Fan Fault 10007631 Fan missing error


Servicer Response: Servicer Response:
The Fan is operating at the wrong speed. Follow the A problem was detected with a Fan which can be
instructions for the items listed in the FRU List. caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
FRU List:
instructions for the items listed in the FRU List.
AIRMOVR
FRU List:
TWRCARD AIRMOVR

TWRCARD
10007611 Fan missing error
Servicer Response:
10007640 Fan Fault
A problem was detected with a Fan which can be
caused by a Fan not being installed. Install Fan if Servicer Response:
missing, replace if already installed. Follow the The Fan is operating at the wrong speed. Follow the
instructions for the items listed in the FRU List. instructions for the items listed in the FRU List.
FRU List: FRU List:
AIRMOVR AIRMOVR

TWRCARD TWRCARD

10007620 Fan Fault 10007641 Fan missing error


Servicer Response: Servicer Response:
The Fan is operating at the wrong speed. Follow the A problem was detected with a Fan which can be
instructions for the items listed in the FRU List. caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
FRU List:
instructions for the items listed in the FRU List.
AIRMOVR
FRU List:
TWRCARD AIRMOVR

TWRCARD
10007621 Fan missing error
Servicer Response:
10007650 Fan Fault
A problem was detected with a Fan which can be
caused by a Fan not being installed. Install Fan if Servicer Response:
missing, replace if already installed. Follow the Follow the instructions for the items listed in the FRU
instructions for the items listed in the FRU List. List.
FRU List: FRU List:
AIRMOVR AIRMOVR

TWRCARD TWRCARD

10007630 Fan Fault 10007651 Fan missing error


Servicer Response: Servicer Response:
The Fan is operating at the wrong speed. Follow the Follow the instructions for the items listed in the FRU
instructions for the items listed in the FRU List. List.
FRU List: FRU List:
AIRMOVR AIRMOVR

TWRCARD TWRCARD

Chapter 1. 1xxx Reference Codes 7


10008400 • 10008943

ALTMANL
10008400 No VPD Found due to Invalid Bypass
Servicer Response:
10008930 Integrated Netfinity Adapter fault
Follow the instructions for the items listed in the FRU
List. Servicer Response:
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1917
FRU List:
TWRCARD
10008402 Unable to Collect VPD
Servicer Response:
10008940 External Netfinity Server R485
Follow the instructions for the items listed in the FRU
Communication fault
List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
VPDPART
List.
TWRCARD FRU List:
TWRCARD
1000840D SPCN Configuration mismatch
CBLALL
Servicer Response:
Follow the instructions for the items listed in the FRU
10008941 External Netfinity Server R485
List.
Communication fault
FRU List:
Servicer Response:
IDPART
Follow the instructions for the items listed in the FRU
List.
TWRCARD
FRU List:
TWRCARD
1000840E SPCN Default Configuration loaded
Servicer Response: CBLALL
Follow the instructions for the items listed in the FRU
List.
10008942 External Netfinity Server R485
FRU List: Communication fault
IDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
10008910 External Netfinity Server 3.3V fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU CBLALL
List.
FRU List: 10008943 External Netfinity Server R485
ALTMANL Communication fault
Servicer Response:
TWRCARD
Follow the instructions for the items listed in the FRU
List.
10008920 External Netfinity Server Power Good
FRU List:
fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU CBLALL
List.
FRU List:
TWRCARD

8
10008A00 • 10009029

10008A00 IO Power control changed to another 10009021 A command to an SPCN node was
system unit rejected.
Servicer Response: Servicer Response:
No action required. This reference code is logged for No action required. This reference code is logged for
information only. information only.

10009002 Received a bad return code 10009022 Addressed Unit not in frame.
Servicer Response: Servicer Response:
Partition Firmware has detected a condition that may The addressed unit does not exist in the addressed
require attention. Check error log for other errors that frame. No action required. This reference code is
may have been reported at the same time as this logged for information only.
condition was reported. If this SRC persists contact next
level of support.
10009023 Addressed Unit exists, but the frame is
powered off.
10009012 Address not valid.
Servicer Response:
Servicer Response: The addressed unit is in a frame that is powered off.
LIC command had a frame address that was not valid. No action required. This reference code is logged for
Exchange the SPCN frame-to-frame cables to the failing information only.
frame. Follow the instructions for the items listed in the
FRU List.
10009024 SPCN Licensed Internal Code not valid.
FRU List:
Servicer Response:
TWRCARD
The Licensed Internal Code in one of the secondary
nodes is not valid. The code will be reloaded. No
CBLALL
action required. This reference code is logged for error
analysis only.
10009013 Invalid Node Address.
Servicer Response: 10009025 SPCN Licensed Internal Code is not
The address in the SPCN command does not match the valid.
secondary nodes assigned address. Exchange the failing
Servicer Response:
items for the SPCN node reporting the error. Follow the
The Licensed Internal Code in one of the frames is not
instructions for the items listed in the FRU List.
valid. The code will be reloaded. No action required.
FRU List: This reference code is logged for error analysis only.
TWRCARD
10009028 SPCN Licensed Internal Code is not
CBLALL valid.
Servicer Response:
10009014 A command has an invalid address The Licensed Internal Code in the primary node is not
mode. valid. The code will be reloaded. No action required.
Servicer Response: This reference code is logged for error analysis only.
A command from the system unit specified a unit
address of D or E or had a frame address of 00. 10009029 SPCN VPD Damaged
Exchange the failing items in the system unit. Follow
the instructions for the items listed in the FRU List. Servicer Response:
The VPD record in the EEPROM has bad data.
FRU List: Exchange the failing items for the node reporting the
AJDG301 failure. Follow the instructions for the items listed in
the FRU List.
TWRCARD
FRU List:
TWRCARD
10009016 A command to an SPCN node was
rejected.
Servicer Response:
No action required. This reference code is logged for
information only.

Chapter 1. 1xxx Reference Codes 9


1000902D • 10009047

1000902D Addressed frame is not in SPCN 1000903B Invalid Packet Length for data sent.
configuration table.
Servicer Response:
Servicer Response: The number of bytes sent or received does not match
The addressed frame is not in the SPCN configuration the number of bytes specified in the command. No
table. No action required. This reference code is logged action required. This reference code is logged for error
for information only. analysis only.

10009031 Frame-to-Frame Communications Failure 10009041 Invalid Load Type


Servicer Response: Servicer Response:
The SPCN detected a BCC error on a transmission from The down load was successful, but the wrong type of
another frame. The transmission is attempted again. No Licensed Internal Code was loaded. The operation was
action required. This reference code is logged for error attempted again but was not successful. Exchange the
analysis only. failing items for the node reporting the fault. Follow
the instructions for the items listed in the FRU List.
10009032 SPCN Communications Failure, unit to FRU List:
rack. AJDG301
Servicer Response:
TWRCARD
The frame detected a BCC error on a transmission from
a secondary node to the frame. The transmission is
attempted again. No action required. This reference 10009042 EEPROM Failure
code is logged for error analysis only.
Servicer Response:
The EEPROM in an SPCN node cannot be written
10009033 SPCN Communications Failure, rack to successfully. Exchange the SPCN node reported in the
unit. failure. Follow the instructions for the items listed in
the FRU List.
Servicer Response:
A secondary node detected a BCC error on a FRU List:
transmission from the frame. The transmission is TWRCARD
attempted again. No action required. This reference
code is logged for error analysis only.
10009043 Download Failure

10009034 Unsupported Packet Size Servicer Response:


The Licensed Internal Code download to an SPCN
Servicer Response: node was completed but was not successful. Exchange
The receiving node detected a packet exceeding 70 the failing SPCN node. Follow the instructions for the
bytes. The frame can also return this code if a items listed in the FRU List.
secondary node returns more than 10 bytes to a PAS
command. No action required. This reference code is FRU List:
logged for error analysis only. TWRCARD

10009035 Secondary SPCN node timeout. 10009046 QDS Packet Sequence Error

Servicer Response: Servicer Response:


A secondary SPCN node did not respond to a The Packet Sequence number is wrong. The download
command. The command was attempted again and was stopped. Follow the instructions for the items
failed. No action required. This reference code is logged listed in the FRU List.
for error analysis only. FRU List:
TWRCARD
10009036 Frame Timeout
Servicer Response: 10009047 QDS Block Sequence Error
One or more frames did not respond to a command. Servicer Response:
The command is attempted again. No action required. The Block Sequence number is wrong. The download
This reference code is logged for error analysis only. was stopped. Follow the instructions for the items
listed in the FRU List.
FRU List:
TWRCARD

10
10009048 • 10009106

10009048 The SPCN ROS and EEPROM LIC is 10009101 VLIC-SPCN Timeout
not compatible.
Servicer Response:
Servicer Response: A Licensed Internal Code timeout occurred. The SPCN
The LIC levels in the nodes ROS and EEPROM are not failed to respond to a Licensed Internal Code
compatible. Exchange the failing items for the failing command. Follow the instructions for the items listed
node. Follow the instructions for the items listed in the in the FRU List.
FRU List.
FRU List:
FRU List: TWRCARD
TWRCARD
10009102 Assign Permanent Address command
AJDG301
failure
Servicer Response:
10009080 Undefined Status Code
A node failed to perform an Assign Permanent Address
Servicer Response: command. Follow the instructions for the items listed
An SPCN node returned an unknown status code. in the FRU List.
Exchange the failing SPCN node. Follow the
FRU List:
instructions for the items listed in the FRU List.
TWRCARD
FRU List:
TWRCARD
10009103 Download Initialize Timeout
SYSBKPL Servicer Response:
An SPCN node failed to enter the download state after
an Initialize for Download command. Exchange the
100090F0 A frame was dropped from the SPCN failing SPCN node. Follow the instructions for the
configuration. items listed in the FRU List.
Servicer Response: FRU List:
A frame was dropped from the SPCN configuration. TWRCARD
This is usually caused by a loss of ac power or a
problem with the frame-to-frame cable. Follow the
instructions for the items listed in the FRU List. 10009104 Download Completion Timeout
FRU List: Servicer Response:
PWR1907 An SPCN node failed to leave the download state.
Exchange the failing SPCN node. Follow the
TWRCARD instructions for the items listed in the FRU List.
FRU List:
CBLALL TWRCARD

100090F1 A frame was added to the SPCN 10009105 Load Damaged Timeout
configuration.
Servicer Response:
Servicer Response: An SPCN node failed to enter the operational state.
No action required. This reference code is logged for Exchange the failing SPCN node. Follow the
information only. instructions for the items listed in the FRU List.
FRU List:
100090F2 Slave disappeared TWRCARD
Servicer Response:
A slave was dropped from the SPCN configuration. 10009106 An SPCN LID was not found.
This is usually caused by a loss of ac power.
Servicer Response:
No action required. This reference code is logged for
100090F3 Slave reappeared information only.
Servicer Response:
No action required. This reference code is logged for
information only.

Chapter 1. 1xxx Reference Codes 11


10009107 • 10009119

10009107 An SPCN microcode download is 10009113 Secondary SPCN node is reporting load
required. damaged.
Servicer Response: Servicer Response:
No action required. This reference code is logged for The Licensed Internal Code for the secondary SPCN
error analysis only. node is damaged. The reload failed because the code
could not be found. Follow the instructions for the
items listed in the FRU List.
10009108 A status change occurred in one of the
SPCN nodes. FRU List:
TWRCARD
Servicer Response:
No action required. This reference code is logged for
information only. 10009114 Frame SPCN node is reporting load
damaged.
10009109 Licensed Internal Code part number is Servicer Response:
not correct. The Licensed Internal Code for a SPCN node is
damaged. The reload failed because the code could not
Servicer Response:
be found. Follow the instructions for the items listed in
The AROS part number field was not updated to the
the FRU List.
correct level after the system attempted to load new
Licensed Internal Code. Follow the instructions for the FRU List:
items listed in the FRU List. TWRCARD
FRU List:
TWRCARD 10009115 SPCN Command rejected by the
Firmware.
1000910A RIO Download Required Servicer Response:
The service processor rejected an SPCN command from
Servicer Response:
the Licensed Internal Code. No action required. This
No action required. This reference code is logged for
reference code is logged for information only.
information only.

10009116 SPCN - Control Panel interface failure.


1000910B Maximum number of retries exceeded
Servicer Response:
Servicer Response:
The SPCN to control panel interface is not working.
No action required. This reference code is logged for
information only.
10009117 SPCN - Control Panel interface is now
working.
10009111 SPCN is too large for Hypervisor.
Servicer Response:
Servicer Response:
The SPCN to control panel interface is now working.
There are more nodes in the network than the
No action required. This reference code is logged for
Hypervisor can service. Go to System Configuration in
information only.
ASMi. Under Configure I/O Enclosures select Clear
Inactive Enclosures. If the error persists follow the
instructions for the items listed in the FRU List. 10009118 Hypervisor out of memory
FRU List: Servicer Response:
AJDG301 Follow the instructions for the items listed in the FRU
List.
10009112 Primary SPCN node is reporting load FRU List:
damaged. AJDG301
Servicer Response:
The Licensed Internal Code for the primary SPCN node 10009119 NVRAM Write Failed
is damaged. The reload failed because the code could
Servicer Response:
not be found. Follow the instructions for the items
Follow the instructions for the items listed in the FRU
listed in the FRU List.
List.
FRU List:
FRU List:
TWRCARD
TWRCARD

12
1000911A • 10009138

1000911A Too many racks attached 10009131 Invalid XM Return Code


Servicer Response: Servicer Response:
Reduce the number of racks to maximum configuration No action required. Logged for error analysis only.
on the system.
10009132 Node contains temporary VPD
1000911B SPCN CEC node code failure
Servicer Response:
Servicer Response: Follow the instructions for the items listed in the FRU
Follow the instructions for the items listed in the FRU List.
List.
FRU List:
FRU List: PWRVPD
AJDG301
10009133 Bad PCI Correlation Problem
1000911C Two nodes have same VPD
Servicer Response:
Servicer Response: PCI bus not matched Follow the instructions for the
Follow the instructions for the items listed in the FRU items listed in the FRU List.
List.
FRU List:
FRU List: CBLALL
VPDPART
10009134 PCI bus VPD error
1000911D RIO Download Failure
Servicer Response:
Servicer Response: Check Error Log for B700 xxxx Reference Codes.
Follow the instructions for the items listed in the FRU
List.
10009135 Open SPCN Loop
FRU List:
Servicer Response:
TWRCARD
Follow the instructions for the items listed in the FRU
List.
SI_CARD
FRU List:
CBLALL
1000911E Temporary VPD written
Servicer Response: TWRCARD
Follow the instructions for the items listed in the FRU
List.
10009136 The manually started download was
FRU List: interrupted
PWRVPD
Servicer Response:
Needs to be Manually restarted
1000911F CEC not found
Servicer Response: 10009137 Bad PCI Correlation Problem
Call your next level of support.
Servicer Response:
SPCN node not matched Follow the instructions for the
10009120 Duplicate backplane VPD items listed in the FRU List.
Servicer Response: FRU List:
Follow the instructions for the items listed in the FRU CBLALL
List.
FRU List: 10009138 Bad Location Code
SYSBKPL
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
CBLALL

Chapter 1. 1xxx Reference Codes 13


10009139 • 11001512

No action required. This reference code is logged for


10009139 Open SPCN loop resolved
information only.
Servicer Response:
No action required. This reference code is logged for
100091FB Write VPD on next IPL
information only.
Servicer Response:
No action required. This reference code is logged for
1000913A RIO download sent retry
information only.
Servicer Response:
No action required. This reference code is logged for
1000C62E SPCN Network Fault
information only.
Servicer Response:
An SPCN frame-to-frame communication failure was
1000913B Go to ASMi to start a download
detected. Follow the instructions for the items listed in
manually
the FRU List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List: CBLALL
PWR1907
1000CB15 EEPROM Failure.
100091DD All SPCN Downloads Complete
Servicer Response:
Servicer Response: Follow the instructions for the items listed in the FRU
No action required. This reference code is logged for List.
information only.
FRU List:
TWRCARD
100091DE RIO Download Complete
Servicer Response:

(1100) System power control network (SPCN) reference codes


The system power control network (SPCN) detected a failure.
FRU List:
110000AC Detected AC loss
PWRSPLY
Servicer Response:
If system powers on normally or stays powered on TWRCARD
after AC power failure, no replacement of parts may be
needed. Follow the instructions for the items listed in
the FRU List. 11001511 Power supply failure

FRU List: Servicer Response:


ACMODUL Follow the instructions for the items listed in the FRU
List.

110000AD Reset caused a system power off FRU List:


PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 11001512 Power supply failure
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
11001510 Detected AC loss List.
Servicer Response: FRU List:
Before replacing any parts, verify that the AC input PWRSPLY
voltage is correct. Follow the instructions for the items
listed in the FRU List. TWRCARD

14
11001513 • 11001621

CBLALL
11001523 Power supply failure
Servicer Response:
11001513 Power supply failure
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWRSPLY
FRU List:
PWRSPLY TWRCARD

TWRCARD
11001524 Power supply failure
Servicer Response:
11001514 Power supply failure
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWRSPLY
FRU List:
PWRSPLY TWRCARD

TWRCARD
11001611 Regulator 1 Fault
Servicer Response:
11001520 Detected AC loss
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Before replacing any parts, verify that the AC input
FRU List:
voltage is correct. Follow the instructions for the items
PWR1918
listed in the FRU List.
FRU List: TWRCARD
PWRSPLY
11001612 Regulator 1 Communication Fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
11001521 Power supply failure
List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
PWR1918
List.
FRU List: TWRCARD
PWRSPLY
11001613 Regulator 1 Domain Fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
11001522 Power supply failure
List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
PWR1918
List.
FRU List: TWRCARD
PWRSPLY
11001621 Regulator 2 Fault
TWRCARD
Servicer Response:
CBLALL Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918

Chapter 1. 1xxx Reference Codes 15


11001622 • 11001B0F

TWRCARD
11001B02 Load fault on the +5V bus
Servicer Response:
11001622 Regulator 2 Communication Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1900
FRU List:
PWR1918 TWRCARD

TWRCARD
11001B03 Load fault on the +3.3V bus
Servicer Response:
11001623 Regulator 2 Domain Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1900
FRU List:
PWR1918 TWRCARD

TWRCARD
11001B05 Load fault on the +1.8V bus
Servicer Response:
11001631 Regulator 3 Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1904
FRU List:
PWR1918 TWRCARD

TWRCARD
11001B06 Load fault on the +2.5V bus
Servicer Response:
11001632 Regulator 3 Communication Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1904
FRU List:
PWR1918 TWRCARD

TWRCARD
11001B0A Load Fault on the +12V/-12v bus
Servicer Response:
11001633 Regulator 3 Domain Fault
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1904
FRU List:
PWR1918 TWRCARD

TWRCARD
11001B0F Load Fault on the +1.2V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1904

16
11001C10 • 11002602

TWRCARD
11001C15 Regulator Level 2 Load Fault (1.2B)
Servicer Response:
11001C10 Regulator Level 1 Load Fault (1.1A)
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
PWR1904
FRU List:
PWR1904 TWRCARD

TWRCARD
11001D60 RIO Adapter Card 1 Softswitch fault
Servicer Response:
11001C11 Regulator Level 2 Load Fault (1.1B)
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
SI_CARD
FRU List:
PWR1904 TWRCARD

TWRCARD
11001D63 RIO Adapter Card 2 Softswitch fault
Servicer Response:
11001C12 Regulator Level 2 Load Fault (1.8)
Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU
FRU List:
List.
SI_CARD
FRU List:
PWR1904 TWRCARD

TWRCARD
11001F01 TMS limit reached - log only
Servicer Response:
11001C13 Regulator Level 2 Load Fault (1.2A)
No action required. This reference code is logged for
Servicer Response: information only.
Follow the instructions for the items listed in the FRU
List.
11001F02 SPCN trace information saved
FRU List:
Servicer Response:
PWR1904
No action required. This reference code is logged for
information only.
TWRCARD

11002600 Power Good Fault


11001C14 Regulator Level 2 Load Fault (1.25)
Servicer Response:
Servicer Response: Follow the instructions for the items listed in the FRU
Follow the instructions for the items listed in the FRU List.
List.
FRU List:
FRU List: PGDPART
PWR1904

TWRCARD 11002602 Power Good Fault


Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918

Chapter 1. 1xxx Reference Codes 17


11002603 • 11007120

TWRCARD FRU List:


UPSUNIT
11002603 Power Good Fault
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
11004601 UPS Interface Failure
List.
Servicer Response:
FRU List:
Follow the instructions for the items listed in the FRU
PGDPART
List.
FRU List:
11003100 FSP I2C Failure
UPSUNIT
Servicer Response:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 11005000 FSP fail over failed due to configuration
I2CBUS mismatch
Servicer Response:
TWRCARD
Follow the instructions for the items listed in the FRU
List.
11003105 FSP I2C Failure.
FRU List:
Servicer Response: TWRCARD
Follow the instructions for the items listed in the FRU
List.
11005001 FSP fail over failed due to configuration
FRU List: mismatch
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
11003114 FSP I2C Failure List.
Servicer Response: FRU List:
Follow the instructions for the items listed in the FRU TWRCARD
List.
FRU List: 11007110 Power supply failure
I2CBUS
Servicer Response:
Follow the instructions for the items listed in the FRU
SYSBKPL
List.
TWRCARD FRU List:
PWRSPLY
11004201 UPS Reported, Utility Failure On
TWRCARD
Servicer Response:
No action required. This reference code is logged for
11007120 Power supply failure
information only.
Servicer Response:
Follow the instructions for the items listed in the FRU
11004203 UPS Reported, Battery Low On
List.
Servicer Response:
FRU List:
No action required. This reference code is logged for
PWRSPLY
information only.
TWRCARD
11004600 UPS Interface Failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.

18
11007201 • 11008404

11007201 Ambient temperature is out of range 11007611 Fan missing error


Servicer Response: Servicer Response:
Follow the instructions for the items listed in the FRU A problem was detected with a Fan which can be
List. caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
FRU List:
instructions for the items listed in the FRU List.
AMBTEMP
FRU List:
AIRMOVR
11007202 Ambient temperature is back in range
Servicer Response: TWRCARD
No action required. This reference code is logged for
information only.
11007620 Fan Fault
Servicer Response:
11007203 Ambient temperature exceeded limit
The Fan is operating at the wrong speed. Follow the
Servicer Response: instructions for the items listed in the FRU List.
The system will shut down in 15 minutes. Follow the
FRU List:
instructions for the items listed in the FRU List.
AIRMOVR
FRU List:
AMBTEMP TWRCARD

11007205 Ambient temperature exceeded limit 11007621 Fan missing error


Servicer Response: Servicer Response:
The system will shut down in 20 seconds. Follow the A problem was detected with a Fan which can be
instructions for the items listed in the FRU List. caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
FRU List:
instructions for the items listed in the FRU List.
AMBTEMP
FRU List:
AIRMOVR
11007211 Ambient temperature is out of range
Servicer Response: TWRCARD
Ambient Temperature is above nominal for CPU
performance. Follow the instructions for the items
listed in the FRU List. 11008400 No VPD Found due to Invalid Bypass

FRU List: Servicer Response:


AMBTMP1 Follow the instructions for the items listed in the FRU
List.

11007212 Ambient temperature is back in range FRU List:


AJDG301
Servicer Response:
Ambient Temperature has returned to nominal. Follow
the instructions for the items listed in the FRU List. 11008402 Unable to Collect VPD

FRU List: Servicer Response:


AMBTMP2 Follow the instructions for the items listed in the FRU
List.

11007610 Fan Fault FRU List:


VPDPART
Servicer Response:
The Fan is operating at the wrong speed. Follow the TWRCARD
instructions for the items listed in the FRU List.
FRU List: 11008404 Processor Unit VPD Mismatch
AIRMOVR
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.

Chapter 1. 1xxx Reference Codes 19


11008405 • 11008455

FRU List:
11008423 No Processor VPD
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008405 Processor Unit VPD Mismatch FRU List:
VPDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008424 No Processor VPD
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008406 Processor Unit VPD Mismatch FRU List:
VPDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008450 SPCN Configuration mismatch
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008409 No Processor Installed FRU List:
PWR1918
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008451 SPCN Configuration mismatch
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008413 Invalid Processor VPD FRU List:
PWR1918
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008452 Wrong power supply installed.
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11008414 Invalid Processor VPD FRU List:
PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU
TWRCARD
List.
FRU List:
11008455 Power Supply Missing
VPDPART
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY

20
11008456 • 14010063

TWRCARD Servicer Response:


Follow the instructions for the items listed in the FRU
List.
11008456 Power Supply Missing
FRU List:
Servicer Response:
VPDPART
Follow the instructions for the items listed in the FRU
List.
TWRCARD
FRU List:
PWRSPLY
110084A3 Invalid FSP Card VPD
TWRCARD Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11008460 All PWR nodes guarded
FRU List:
Servicer Response:
VPDPART
No action required. This reference code is logged for
information only.
TWRCARD

110084A1 Invalid Power Distribution Backplane


110084A4 FSP Card mismatch.
VPD
Servicer Response:
Servicer Response:
Follow the instructions for the items listed in the FRU
Follow the instructions for the items listed in the FRU
List.
List.
FRU List:
FRU List:
VPDPART
VPDPART
TWRCARD
TWRCARD

110084A2 Power Distribution Backplane Mismatch

(1401) Bulk power subsystem reference codes


The bulk power subsystem reference codes are issued from the 24-inch power subsystem and are meant
to be serviced through the Service focal point application on the Hardware Management Console (HMC).
This list of (1401) bulk power subsystem reference codes is included here for informational use only.

Note: Serviceable actions for the following SRCs require that you use the Service focal point application
on the HMC to access more specific information, including isolation procdures, MAPs, and instruction on
how to remove and replace parts.

14010060 Air Moving Device number one is 14010062 Air Moving Device number three is
defective. defective.
FRU List: FRU List:
MDAA-1 MDAA-3

MSAA-1 MSAA-3

14010061 Air Moving Device number two is 14010063 Air Moving Device number four is
defective. defective.
FRU List: FRU List:
MDAA-2 MDAA-4

MSAA-2 MSAA-4

Chapter 1. 1xxx Reference Codes 21


14010072 • 14010102

14010072 The ambient room temperature is out of 14010082 The input power to BPA B has been lost
specification (too hot). The sensors are or partially lost.
located in the EPO panel and
FRU List:
read/converted by the BPC.
BPR-1B

14010073 The ambient room temperature is out of BPR-2B


specification (too cold). The sensors are
located in the EPO panel and BPR-3B
read/converted by the BPC.
CBL-PWRC-BPE-B1-PWR
14010078 Logic on a PU book has reached a
warning level. Next level of support BPC-B
should be notified of a potential
problem. BPE-BOARD-B

14010079 All DCAs have detected a critical logic 14010083 Input power to BPA A has been lost or
over temperature in the called PU partially lost.
enclosure.
FRU List:
FRU List: BPR-4A
ANY-NODE
BPR-5A
MSAA-4
BPR-6A
1401007D LGA shorts test has failed.
CBL-PWRC-BPE-A2-PWR
FRU List:
MCM1 BPC-A

MCM2 BPE-BOARD-A

ANY-NODE
14010084 Input power to BPA A has been lost or
partially lost.
1401007E There is a problem with sensed and
FRU List:
passed configuration of the MCMs that
BPR-4B
are installed in the system.
BPR-5B
14010081 Input power to BPA A has been lost or
partially lost. BPR-6B
FRU List:
BPR-1A CBL-PWRC-BPE-B2-PWR

BPR-2A BPC-B

BPR-3A BPE-BOARD-B

CBL-PWRC-BPE-A1-PWR 14010101 The voltage on voltage level 1 has


reached the warning undervoltage limit
BPC-A for the specified cage or drawer.

BPE-BOARD-A
14010102 The voltage on voltage level 2 has
reached the warning undervoltage limit
for the specified cage or drawer.

22
14010103 • 14010301

14010103 The voltage on voltage level 3 has 14010202 The voltage on voltage level 2 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010104 The voltage on voltage level 4 has 14010203 The voltage on voltage level 3 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010105 The voltage on voltage level 5 has 14010204 The voltage on voltage level 4 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010106 The voltage on voltage level 6 has 14010205 The voltage on voltage level 5 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010107 The voltage on voltage level 7 has 14010206 The voltage on voltage level 6 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010108 The voltage on voltage level 8 has 14010207 The voltage on voltage level 7 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010109 The voltage on voltage level 9 has 14010208 The voltage on voltage level 8 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010110 The voltage on the voltage level 10 has 14010209 The voltage on voltage level 9 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010111 The voltage on the voltage level 11 has 14010210 The voltage on voltage level 10 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010112 The voltage on the voltage level 11 has 14010211 The voltage on voltage level 11 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010113 The voltage on the voltage level 13 has 14010212 The voltage on voltage level 12 has
reached the warning undervoltage limit reached the warning over voltage limit
for the specified cage or drawer. for the specified cage or drawer.

14010135 There has been an internal bulk power 14010213 The voltage on voltage level 13 has
software error. reached the warning over voltage limit
for the specified cage or drawer.
14010201 The voltage on voltage level 1 has
reached the warning over voltage limit 14010301 An over current condition has been
for the specified cage or drawer. detected on voltage level 1 for the
specified cage or drawer.
FRU List:
FRULEVEL1

Chapter 1. 1xxx Reference Codes 23


14010302 • 14010404

14010302 An over current condition has been 14010310 An over current condition has been
detected for voltage level 2 for the detected for voltage level 10 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL2 FRULEVEL10

14010303 An over current condition has been 14010311 An over current condition has been
detected for voltage level 3 for the detected for voltage level 11 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL3 FRULEVEL11

14010304 An over current condition has been 14010312 An over current condition has been
detected for voltage level 4 for the detected for voltage level 12 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL4 FRULEVEL12

14010305 An over current condition has been 14010313 An over current condition has been
detected for voltage level 5 for the detected for voltage level 13 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL5 FRULEVEL13

14010306 An over current condition has been 14010401 An over voltage condition has been
detected for voltage level 6 for the detected for voltage level 1 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL61 FRULEVEL1

14010307 An over current condition has been 14010402 An over voltage condition has been
detected for voltage level 7 for the detected for voltage level 2 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL7 FRULEVEL2

14010308 An over current condition has been 14010403 An over voltage condition has been
detected for voltage level 8 for the detected for voltage level 3 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL8 FRULEVEL3

14010309 An over current condition has been 14010404 An over voltage condition has been
detected for voltage level 9 for the detected for voltage level 4 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL9 FRULEVEL4

24
14010405 • 14012055

14010405 An over voltage condition has been 14011081 The VPD in CEC main storage can not
detected for voltage level 5 for the be accessed or has a problem that is
specified cage or drawer. preventing the CEC from powering on.
FRU List: FRU List:
FRULEVEL5 FRUVPDMEMORY

14010406 An over voltage condition has been 14011082 VPD resolution failure in the cage or
detected for voltage level 6 for the drawer.
specified cage or drawer.
FRU List:
FRU List: FRUVPDBUS
FRULEVEL6
14011301 The DASD backplane is defective.
14010407 An over voltage condition has been
detected for voltage level 7 for the
14011302 The IO planar is defective.
specified cage or drawer.
FRU List:
14011304 This is a defective DASD on Backplane
FRULEVEL7
one.

14010408 An over voltage condition has been


14011305 This is a defective DASD on Backplane
detected for voltage level 8 for the
two.
specified cage or drawer.
FRU List:
14011306 This is a defective DASD on Backplane
FRULEVEL8
three.

14010409 An over voltage condition has been


14011307 This is a defective DASD on Backplane
detected for voltage level 9 for the
four.
specified cage or drawer.
FRU List:
14011308 This is a switch riser card.
FRULEVEL9

14011309 This is a switch PLANAR card.


14010410 An over voltage condition has been
detected for voltage level 10 for the
specified cage or drawer. 14012051 DCA number one is defective.
FRU List: FRU List:
FRULEVEL10 IO_DCA-01

14010411 An over voltage condition has been 14012054 The bulk power fan is defective in
detected for voltage level 11 for the BPA-A.
specified cage or drawer.
FRU List:
FRU List: BPF-A
FRULEVEL12
BPC-A
14010412 An over voltage condition has been
detected for voltage level 12 for the 14012055 The bulk power fan is defective in
specified cage or drawer. BPA-B.
FRU List:
14010413 An over voltage condition has been BPF-B
detected for voltage level 13 for the
specified cage or drawer. BPC-B
FRU List:
FRULEVEL13

Chapter 1. 1xxx Reference Codes 25


14012069 • 140121C2

14012069 All DCAs reported ’No airflow in cage’. 1401219A A communication fault between BPC A
Make sure that there are no blocked or and the load on port J09 (A) has been
dirty air inlet or filters. Verify that all detected.
unused logic positions are filled with
FRU List:
filler books and that all ’circulation
BPCA-PORT-09-A
flaps’ inside affected Air Moving
Enclosure are not blocked.
140121AB A communication fault between BPC A
and the load on port J10 (B) has been
140120B9 The EPO panel or the cable between
detected.
both BPCs and EPO panel is defective.
FRU List:
FRU List:
BPCA-PORT-10-B
EPO-SWITCH

CBL-BPCA-EPO 140121AC A communication fault between BPC A


and the load on port J10 (C) has been
CBL-BPCB-EPO detected.
FRU List:
BPC-A BPCA-PORT-10-C

BPC-B
140121BB A communication fault between BPC A
and the load on port J11 (B) has been
140120C1 The UEPO switch on the BPC A-side is detected.
defective or in the BYPASS position.
Switch to the NORMAL position. FRU List:
BPCA-PORT-11-B
FRU List:
BPC-A
140121BC A communication fault between BPC A
and the load on port J11 (C) has been
140120C2 The BPC on the A-side has detected an detected.
open UEPO loop.
FRU List:
FRU List: BPCA-PORT-11-C
EPO-SWITCH

BPC-A 140121C1 The UEPO switch on the BPC B-side is


defective or in the BYPASS posistion.
BPR-1A Switch to the NORMAL posistion.
FRU List:
BPR-2A BPC-B

BPR-3A
140121C2 The BPC on the B-side has detected an
open UEPO loop.
CBL-BPCA-EPO
FRU List:
BPE-BOARD-A EPO-SWITCH

BPC-B
14012152 DCA number two is defective.
FRU List: BPR-1B
IO_DCA-02
BPR-2B
1401218A A communication fault between BPC A
and the load on port J08 (A) has been BPR-3B
detected.
CBL-BPCB-EPO
FRU List:
BPCA-PORT-08-A BPE-BOARD-B

26
1401221A • 1401229C

1401221A A communication fault between the 1401227B A communication fault between the
BPD 1A and the load on port J01 (A) has BPD 1A and the load on port J07 (B) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-01-A BPD1A-PORT-07-B

1401222A A communication fault between the 1401227C A communication fault between the
BPD 1A and the load on port J02 (A) has BPD 1A and the load on port J07 (C) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-02-A BPD1A-PORT-07-C

1401223A A communication fault between the 1401228A A communication fault between the
BPD 1A and the load on port J03 (A) has BPD 1A and the load on port J08 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-03-A BPD1A-PORT-08-A

1401224A A communication fault between the 1401228B A communication fault between the
BPD 1A and the load on port J04 (A) has BPD 1A and the load on port J08 (B) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-04-A BPD1A-PORT-08-B

14012251 DCA number one is defective. 1401228C A communication fault between the
BPD 1A and the load on port J08 (C) has
FRU List:
been detected.
P2_CEC_DCA-01
FRU List:
BPD1A-PORT-08-C
14012252 DCA number two is defective.
FRU List:
1401229A A communication fault between the
P2_CEC_DCA-02
BPD 1A and the load on port J09 (A) has
been detected.
1401225A A communication fault between the
FRU List:
BPD 1A and the load on port J05 (A) has
BPD1A-PORT-09-A
been detected.
FRU List:
1401229B A communication fault between the
BPD1A-PORT-05-A
BPD 1A and the load on port J09 (B) has
been detected.
1401226A A communication fault between the
FRU List:
BPD 1A and the load on port J06 (A) has
BPD1A-PORT-09-B
been detected.
FRU List:
1401229C A communication fault between the
BPD1A-PORT-06-A
BPD 1A and the load on port J09 (C) has
been detected.
1401227A A communication fault between the
FRU List:
BPD 1A and the load on port J07 (A) has
BPD1A-PORT-09-C
been detected.
FRU List:
BPD1A-PORT-07-A

Chapter 1. 1xxx Reference Codes 27


140122AA • 1401238C

140122AA A communication fault between the 1401235A A communication fault between the
BPD 1A and the load on port J10 (A) has BPD 2A and the load on port J05 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-10-A BPD2A-PORT-05-A

140122AB A communication fault between the 1401236A A communication fault between the
BPD 1A and the load on port J10 (B) has BPD 2A and the load on port J06 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-10-B BPD2A-PORT-06-A

140122AC A communication fault between the 1401237A A communication fault between the
BPD 1A and the load on port J10 (C) has BPD 2A and the load on port J07 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1A-PORT-10-C BPD2A-PORT-07-A

1401231A A communication fault between the 1401237B A communication fault between the
BPD 2A and the load on port J01 (A) has BPD 2A and the load on port J07 (B) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-01-A BPD2A-PORT-07-B

1401232A A communication fault between the 1401237C A communication fault between the
BPD 2A and the load on port J02 (A) has BPD 2A and the load on port J07 (C) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-02-A BPD2A-PORT-07-C

1401233A A communication fault between the 1401238A A communication fault between the
BPD 2A and the load on port J03 (A) has BPD 2A and the load on port J08 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-03-A BPD2A-PORT-08-A

1401234A A communication fault between the 1401238B A communication fault between the
BPD 2A and the load on port J04 (A) has BPD 2A and the load on port J08 (B) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-04-A BPD2A-PORT-08-B

14012351 DCA number one is defective. 1401238C A communication fault between the
BPD 2A and the load on port J08 (C) has
FRU List:
been detected.
P3_CEC_DCA-01
FRU List:
BPD2A-PORT-08-C
14012352 DCA number two is defective.
FRU List:
P3_CEC_DCA-02

28
1401239A • 14012851

1401239A A communication fault between the 1401243A A communication fault between the
BPD 2A and the load on port J09 (A) has BPD 3A and the load on port J03 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-09-A BPD3A-PORT-03-A

1401239B A communication fault between the 1401244A A communication fault between the
BPD 2A and the load on port J09 (B) has BPD 3A and the load on port J04 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-09-B BPD3A-PORT-04-A

1401239C A communication fault between the 14012451 DCA number one is defective.
BPD 2A and the load on port J09 (C) has
FRU List:
been detected.
P4_CEC_DCA-01
FRU List:
BPD2A-PORT-09-C
14012452 DCA number two is defective.
FRU List:
140123AA A communication fault between the
P4_CEC_DCA-02
BPD 2A and the load on port J10 (A) has
been detected.
14012551 DCA number one is defective.
FRU List:
BPD2A-PORT-10-A FRU List:
P5_CEC_DCA-01
140123AB A communication fault between the
BPD 2A and the load on port J10 (B) has 14012552 DCA number two is defective.
been detected.
FRU List:
FRU List: P5_CEC_DCA-02
BPD2A-PORT-10-B
14012651 DCA number one is defective.
140123AC A communication fault between the
BPD 2A and the load on port J10 (C) has FRU List:
been detected. P6_CEC_DCA-01

FRU List:
BPD2A-PORT-10-C 14012652 DCA number two is defective.
FRU List:
1401241A A communication fault between the P6_CEC_DCA-02
BPD 3A and the load on port J01 (A) has
been detected. 14012751 DCA number one is defective.
FRU List: FRU List:
BPD3A-PORT-01-A P7_CEC_DCA-01

1401242A A communication fault between the 14012752 DCA number two is defective.
BPD 3A and the load on port J02 (A) has
been detected. FRU List:
P7_CEC_DCA-02
FRU List:
BPD3A-PORT-02-A
14012851 DCA number one is defective.
FRU List:
P8_CEC_DCA-01

Chapter 1. 1xxx Reference Codes 29


14012852 • 14012A0A

14012852 DCA number two is defective. 14012A05 Communication error btween BPC A
and BPR 1A.
FRU List:
P8_CEC_DCA-02 FRU List:
BPR-1A
14012951 DCA number one is defective.
BPC-A
FRU List:
P9_CEC_DCA-01 BPE-BOARD-A

14012952 DCA number two is defective. 14012A06 Communication error btween BPC A
and BPR 2A.
FRU List:
P9_CEC_DCA-02 FRU List:
BPR-2A
14012A01 A communication fault between
(BPA-A) BPC and (BPA-B) BPC. BPC-A

FRU List: BPE-BOARD-A


BPC-B

CBL-NET-BPCA-BPCB 14012A07 Communication error btween BPC A


and BPR 3A.
BPC-A FRU List:
BPR-3A
14012A02 A communication fault between the
BPC (BPA-A) and BPD 1A has been BPC-A
detected.
BPE-BOARD-A
FRU List:
BPD-1A
14012A08 Communication error btween BPC A
BPC-A and BPR 4A.
FRU List:
BPE-BOARD-A BPR-4A

14012A03 A communication fault between the BPC-A


BPC (BPA-A) and BPD 2A has been
detected. BPE-BOARD-A

FRU List:
BPD-2A 14012A09 Communication error btween BPC A
and BPR 5A.
BPC-A FRU List:
BPR-5A
BPE-BOARD-A
BPC-A
14012A04 A communication fault between the
BPC (BPA-A) and BPD 3A has been BPE-BOARD-A
detected.
FRU List: 14012A0A Communication error btween BPC A
BPD-3A and BPR 6A.
FRU List:
BPC-A BPR-6A

BPE-BOARD-A BPC-A

BPE-BOARD-A

30
14012A0B • 14012A15

BPR-3A
14012A0B Communication error btween BPC A
and BPH A.
BPE-BOARD-A
FRU List:
BPH-A
14012A13 BPR-3A has reported an over-current on
the 350VDC bulk.
BPC-A
FRU List:
BPE-BOARD-A BPR-3A

BPD-1A
14012A10 BPA-A has reported an over-current on
the 350VDC bulk.
BPC-A
FRU List:
BPR-1A BPD-2A

BPD-1A BPR-1A

BPC-A BPR-2A

BPD-2A BPE-BOARD-A

BPR-2A
14012A14 BPR-4A has reported an over-current on
the 350VDC bulk.
BPR-3A
FRU List:
BPE-BOARD-A BPR-4A

BPD-1A
14012A11 BPR-1A has reported an over-current on
the 350VDC bulk.
BPC-A
FRU List:
BPR-1A BPD-2A

BPD-1A BPR-5A

BPC-A BPR-6A

BPD-2A BPE-BOARD-A

BPR-2A
14012A15 BPR-5A has reported an over-current on
the 350VDC bulk.
BPR-3A
FRU List:
BPE-BOARD-A BPR-5A

BPD-1A
14012A12 BPR-2A has reported an over-current on
the 350VDC bulk.
BPC-A
FRU List:
BPR-2A BPD-2A

BPD-1A BPR-4A

BPC-A BPR-6A

BPD-2A BPE-BOARD-A

BPR-1A

Chapter 1. 1xxx Reference Codes 31


14012A16 • 14012A32

14012A16 BPR-6A has reported an over-current on 14012A24 BPR-4A located in BPA-A has reported
the 350VDC bulk. an Over Temperature. Make sure that
the Air inlets are not blocked / filler
FRU List:
books installed in empty locations and
BPR-6A
no heat source is located near the BPR
ASM.
BPD-1A
FRU List:
BPC-A BPR-4A

BPD-2A 14012A25 BPR-5A located in BPA-A has reported


an Over Temperature. Make sure that
BPR-4A the Air inlets are not blocked / filler
books installed in empty locations and
BPR-5A no heat source is located near the BPR
ASM.
BPE-BOARD-A
FRU List:
BPR-5A
14012A20 A BPA has reported ’No airflow in cage’.
Make sure that there are no blocked or
14012A26 BPR-6A located in BPA-A has reported
dirty air inlet or filters. Verify that all
an Over Temperature. Make sure that
unused logic positions are filled with
the Air inlets are not blocked / filler
filler books and that the BPF on the
books installed in empty locations and
A-side has a cover over it / BPF on
no heat source is located near the BPR
B-side does not.
ASM.
FRU List:
14012A21 BPR-1A located in BPA-A has reported
BPR-6A
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and 14012A31 BPA-A side detects that IBF-1A has
no heat source is located near the BPR dropped below a usable level. The
ASM. system may power off soon. The IBF
will be charged after power is restored.
FRU List:
(IBF is connected to BPA-A BPR-1A)
BPR-1A
FRU List:
IBF-1A
14012A22 BPR-2A located in BPA-A has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler BPR-1A
books installed in empty locations and
no heat source is located near the BPR BPC-A
ASM.
BPE-BOARD-A
FRU List:
BPR-2A
14012A32 BPA-A side detects that IBF-2A has
dropped below a usable level. The
14012A23 BPR-3A located in BPA-A has reported system may power off soon. The IBF
an Over Temperature. Make sure that will be charged after power is restored.
the Air inlets are not blocked / filler (IBF is connected to BPA-A BPR-2A)
books installed in empty locations and
no heat source is located near the BPR FRU List:
ASM. IBF-2A

FRU List: BPR-2A


BPR-3A
BPC-A

BPE-BOARD-A

32
14012A33 • 14012A51

14012A33 BPA-A side detects that IBF-3A has 14012A41 BPA-A side detects that IBF-1A has been
dropped below a usable level. The charged to normal capcity. The IBF is
system may power off soon. The IBF available to again to provide power.
will be charged after power is restored. (IBF is connected to BPA-A BPR-1A)
(IBF is connected to BPA-A BPR-3A)
FRU List:
FRU List: IBF-1A
IBF-3A
14012A42 BPA-A side detects that IBF-2A has been
BPR-3A
charged to normal capcity. The IBF is
available to again to provide power.
BPC-A (IBF is connected to BPA-A BPR-2A)

BPE-BOARD-A FRU List:


IBF-2A

14012A34 BPA-A side detects that IBF-4A has


dropped below a usable level. The 14012A43 BPA-A side detects that IBF-3A has been
system may power off soon. The IBF charged to normal capcity. The IBF is
will be charged after power is restored. available to again to provide power.
(IBF is connected to BPA-A BPR-4A)a (IBF is connected to BPA-A BPR-3A)

FRU List: FRU List:


IBF-4A IBF-3A

BPR-4A 14012A44 BPA-A side detects that IBF-4A has been


charged to normal capcity. The IBF is
BPC-A available to again to provide power.
(IBF is connected to BPA-A BPR-4A)
BPE-BOARD-A
FRU List:
IBF-4A
14012A35 BPA-A side detects that IBF-5A has
dropped below a usable level. The
system may power off soon. The IBF 14012A45 BPA-A side detects that IBF-5A has been
will be charged after power is restored. charged to normal capcity. The IBF is
(IBF is connected to BPA-A BPR-5A) available to again to provide power.
(IBF is connected to BPA-A BPR-5A)
FRU List:
IBF-5A FRU List:
IBF-5A
BPR-5A
14012A46 BPA-A side detects that IBF-6A has been
BPC-A charged to normal capcity. The IBF is
available to again to provide power.
BPE-BOARD-A (IBF is connected to BPA-A BPR-6A)
FRU List:
14012A36 BPA-A side detects that IBF-6A has IBF-6A
dropped below a usable level. The
system may power off soon. The IBF
14012A51 BPC-A side detects that IBF-1A is
will be charged after power is restored.
disconnected. (IBF is connected to
(IBF is connected to BPA-A BPR-6A)
BPA-A BPR-1A)
FRU List:
FRU List:
IBF-6A
BPR-1A
BPR-6A
IBF-1A
BPC-A
CBL-IBF1A
BPE-BOARD-A
BPC-A

Chapter 1. 1xxx Reference Codes 33


14012A52 • 14012B02

BPE-BOARD-A BPE-BOARD-A

14012A52 BPC-A side detects that IBF-2A is 14012A56 BPC-A side detects that IBF-6A is
disconnected. (IBF is connected to disconnected. (IBF is connected to
BPA-A BPR-2A) BPA-A BPR-6A)
FRU List: FRU List:
BPR-2A BPR-6A

IBF-2A IBF-6A

CBL-IBF2A CBL-IBF6A

BPC-A BPC-A

BPE-BOARD-A BPE-BOARD-A

14012A53 BPC-A side detects that IBF-2A is 14012A85 The B-side BPC has detected that the
disconnected. (IBF is connected to cross feed from the A-side has failed.
BPA-A BPR-2A)
FRU List:
FRU List: BPCA-PORT-07-A
BPR-3A
BPD-1A
IBF-3A
BPC-A
CBL-IBF3A
BPD-2A
BPC-A
BPR-1A
BPE-BOARD-A
BPR-2A
14012A54 BPC-A side detects that IBF-4A is
disconnected. (IBF is connected to BPE-BOARD-A
BPA-A BPR-4A)
FRU List: 14012B01 A communication fault between (BPA-B)
BPR-4A BPC and (BPA-A) BPC.
FRU List:
IBF-4A BPC-A

CBL-IBF4A CBL-NET-BPCA-BPCB

BPC-A BPC-B

BPE-BOARD-A
14012B02 A communication fault between the
BPC (BPA-B) and BPD 1B has been
14012A55 BPC-A side detects that IBF-5A is detected.
disconnected. (IBF is connected to
FRU List:
BPA-A BPR-5A)
BPD-1B
FRU List:
BPR-5A BPC-B

IBF-5A BPE-BOARD-B

CBL-IBF5A

BPC-A

34
14012B03 • 14012B11

BPE-BOARD-B
14012B03 A communication fault between the
BPC (BPA-B) and BPD 2B has been
detected. 14012B09 Communication error btween BPC B
and BPR 5B.
FRU List:
BPD-2B FRU List:
BPR-5B
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B
14012B04 A communication fault between the
BPC (BPA-B) and BPD 3B has been 14012B0A Communication error btween BPC B
detected. and BPR 6B.
FRU List: FRU List:
BPD-3B BPR-6B

BPC-B BPC-B

BPE-BOARD-B BPE-BOARD-B

14012B05 Communication error btween BPC B 14012B0B Communication error btween BPC B
and BPR 1B. and BPH B.
FRU List: FRU List:
BPR-1B BPH-B

BPC-B BPC-B

BPE-BOARD-B BPE-BOARD-B

14012B06 Communication error btween BPC B 14012B10 BPA-A has reported an over-current on
and BPR 2B. the 350VDC bulk.
FRU List: FRU List:
BPR-2B BPR-1A

BPC-B BPD-1A

BPE-BOARD-B BPC-A

14012B07 Communication error btween BPC B BPD-2A


and BPR 3B.
BPR-2A
FRU List:
BPR-3B BPR-3A

BPC-B BPE-BOARD-A

BPE-BOARD-B
14012B11 BPR-1B has reported an over-current on
the 350VDC bulk.
14012B08 Communication error btween BPC B
and BPR 4B. FRU List:
BPR-1B
FRU List:
BPR-4B BPD-1B

BPC-B BPC-B

Chapter 1. 1xxx Reference Codes 35


14012B12 • 14012B21

BPD-2B BPE-BOARD-B

BPR-2B
14012B15 BPR-5B has reported an over-current on
the 350VDC bulk.
BPR-3B
FRU List:
BPE-BOARD-B BPR-5B

BPD-1B
14012B12 BPR-2B has reported an over-current on
the 350VDC bulk.
BPC-B
FRU List:
BPR-2B BPD-2B

BPD-1B BPR-4B

BPC-B BPR-6B

BPD-2B BPE-BOARD-B

BPR-1B
14012B16 BPR-6B has reported an over-current on
the 350VDC bulk.
BPR-3B
FRU List:
BPE-BOARD-B BPR-6B

BPD-1B
14012B13 BPR-3B has reported an over-current on
the 350VDC bulk.
BPC-B
FRU List:
BPR-3B BPD-2B

BPD-1B BPR-4B

BPC-B BPR-5B

BPD-2B BPE-BOARD-B

BPR-1B
14012B20 A BPA has reported No airflow in cage.
Make sure that there are no blocked or
BPR-2B dirty air inlet or filters. Verify that all
unused logic positions are filled with
BPE-BOARD-B filler books and that the BPF on the
A-side has a cover over it / BPF on
14012B14 BPR-4A has reported an over-current on B-side does not.
the 350VDC bulk.
FRU List: 14012B21 BPR-1B located in BPA-B has reported
BPR-4B an Over Temperature. Make sure that
the Air inlets are not blocked / filler
BPD-1B books installed in empty locations and
no heat source is located near the BPR
ASM.
BPC-B
FRU List:
BPD-2B BPR-1B

BPR-5B

BPR-6B

36
14012B22 • 14012B35

BPC-B
14012B22 BPR-2B located in BPA-B has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler BPE-BOARD-B
books installed in empty locations and
no heat source is located near the BPR 14012B32 BPA-B side detects that IBF-2B has
ASM. dropped below a usable level. The
FRU List: system may power off soon. The IBF
BPR-2B will be charged after power is restored.
(IBF is connected to BPA-B BPR-2B)

14012B23 BPR-3B located in BPA-B has reported FRU List:


an Over Temperature. Make sure that IBF-2B
the Air inlets are not blocked / filler
books installed in empty locations and BPR-2B
no heat source is located near the BPR
ASM. BPC-B

FRU List: BPE-BOARD-B


BPR-3B

14012B33 BPA-B side detects that IBF-3B has


14012B24 BPR-4B located in BPA-B has reported dropped below a usable level. The
an Over Temperature. Make sure that system may power off soon. The IBF
the Air inlets are not blocked / filler will be charged after power is restored.
books installed in empty locations and (IBF is connected to BPA-B BPR-3B)
no heat source is located near the BPR
ASM. FRU List:
IBF-3B
FRU List:
BPR-4B
BPR-3B

14012B25 BPR-5B located in BPA-B has reported BPC-B


an Over Temperature. Make sure that
the Air inlets are not blocked / filler BPE-BOARD-B
books installed in empty locations and
no heat source is located near the BPR
ASM. 14012B34 BPA-A side detects that IBF-4B has
dropped below a usable level. The
FRU List: system may power off soon. The IBF
BPR-5B will be charged after power is restored.
(IBF is connected to BPA-A BPR-4A)
14012B26 BPR-6B located in BPA-A has reported FRU List:
an Over Temperature. Make sure that IBF-4B
the Air inlets are not blocked / filler
books installed in empty locations and BPR-4B
no heat source is located near the BPR
ASM. BPC-B
FRU List:
BPR-6B BPE-BOARD-B

14012B31 BPA-B side detects that IBF-1B has 14012B35 BPA-B side detects that IBF-5B has
dropped below a usable level. The dropped below a usable level. The
system may power off soon. The IBF system may power off soon. The IBF
will be charged after power is restored. will be charged after power is restored.
(IBF is connected to BPA-B BPR-1B) (IBF is connected to BPA-B BPR-5B)

FRU List: FRU List:


IBF-1B IBF-5B

BPR-1B BPR-5B

Chapter 1. 1xxx Reference Codes 37


14012B36 • 14012B54

BPC-B
14012B46 BPA-B side detects that IBF-5B has been
charged to normal capcity. The IBF is
BPE-BOARD-B available to again to provide power.
(IBF is connected to BPA-B BPR-5B)
14012B36 BPA-B side detects that IBF-6B has FRU List:
dropped below a usable level. The IBF-6B
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-B BPR-6B) 14012B51 BPC-B side detects that IBF-1B is
disconnected. (IBF is connected to
FRU List: BPA-B BPR-1B)
IBF-6B
FRU List:
BPR-6B BPR-1B

BPC-B IBF-1B

BPE-BOARD-B CBL-IBF1B

BPC-B
14012B41 BPA-B side detects that IBF-1B has been
charged to normal capcity. The IBF is
BPE-BOARD-B
available to again to provide power.
(IBF is connected to BPA-B BPR-1B)
14012B52 BPC-B side detects that IBF-2B is
FRU List:
disconnected. (IBF is connected to
IBF-1B
BPA-B BPR-2B)
FRU List:
14012B42 BPA-B side detects that IBF-2B has been
BPR-2B
charged to normal capcity. The IBF is
available to again to provide power.
IBF-2B
(IBF is connected to BPA-B BPR-2B)
FRU List: CBL-IBF2B
IBF-2B
BPC-B
14012B43 BPA-B side detects that IBF-3B has been
charged to normal capcity. The IBF is BPE-BOARD-B
available to again to provide power.
(IBF is connected to BPA-B BPR-3B) 14012B53 BPC-B side detects that IBF-3B is
FRU List: disconnected. (IBF is connected to
IBF-3B BPA-B BPR-3B)
FRU List:
14012B44 BPA-B side detects that IBF-4B has been BPR-3B
charged to normal capcity. The IBF is
available to again to provide power. IBF-3B
(IBF is connected to BPA-B BPR-4B)
CBL-IBF3B
FRU List:
IBF-4B
BPC-B

14012B45 BPA-B side detects that IBF-5B has been BPE-BOARD-B


charged to normal capcity. The IBF is
available to again to provide power.
14012B54 BPC-B side detects that IBF-4B is
(IBF is connected to BPA-B BPR-5B)
disconnected. (IBF is connected to
FRU List: BPA-B BPR-4B)
IBF-5B
FRU List:
BPR-4B

38
14012B55 • 140131AC

IBF-4B
14013006 BPC A side detects cabling order to a
DCA different than to the other DCAs.
CBL-IBF4B (This BPA sides view). Check and
correct cable plugging.
BPC-B

BPE-BOARD-B 14013007 BPC A side detects cabling order to a


MDA different than to the other MDAs.
(This BPA sides view). Check and
14012B55 BPC-B side detects that IBF-5B is correct cable plugging.
disconnected. (IBF is connected to
BPA-B BPR-5B)
14013090 BPC B side has detected unmatched
FRU List: FRUs in the same CageID. Check P/Ns
BPR-5B and codelevel of the Power FRUs in the
cage.
IBF-5B
14013095 BPC B side has detected miscabling to
CBL-IBF5B
DCA port. Correct cabling error.
BPC-B
14013096 BPC B side detects cabling order to a
BPE-BOARD-B DCA different than to the other DCAs.
(This BPA sides view). Check and
correct cable plugging.
14012B56 BPC-B side detects that IBF-6B is
disconnected. (IBF is connected to
BPA-B BPR-6B) 14013097 BPC A side detects cabling order to a
MDA different than to the other MDAs.
FRU List: (This BPA sides view). Check and
BPR-6B correct cable plugging.

IBF-6B
1401318A A communication fault between BPC B
CBL-IBF6B and the load on port J08 (A) has been
detected.
BPC-B FRU List:
BPCB-PORT-08-A
BPE-BOARD-B
1401319A A communication fault between BPC B
14012B85 The A-side BPC has detected that the and the load on port J09 (A) has been
cross feed from the B-side has failed. detected.
FRU List:
14012C51 DCA number one is defective. BPCB-PORT-09-A
FRU List:
IH_DCA-01 140131AB A communication fault between BPC B
and the load on port J10 (B) has been
detected.
14013000 BPC A side has detected unmatched
FRUs in the same CageID. Check P/Ns FRU List:
and codelevel of the Power FRUs in the BPCB-PORT-10-B
cage.
140131AC A communication fault between BPC B
14013005 BPC A side has detected miscabling to and the load on port J10 (C) has been
DCA port. Correct cabling error. detected.
FRU List:
BPCB-PORT-10-C

Chapter 1. 1xxx Reference Codes 39


140131BB • 1401329B

140131BB A communication fault between BPC B 1401327A A communication fault between the
and the load on port J11 (B) has been BPD 1B and the load on port J07 (A) has
detected. been detected.
FRU List: FRU List:
BPCB-PORT-11-B BPD1B-PORT-07-A

140131BC A communication fault between BPC B 1401327B A communication fault between the
and the load on port J11 (C) has been BPD 1B and the load on port J07 (B) has
detected. been detected.
FRU List: FRU List:
BPCB-PORT-11-C BPD1B-PORT-07-B

1401321A A communication fault between the 1401327C A communication fault between the
BPD 1B and the load on port J01 has BPD 1B and the load on port J07 (C) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-01-A BPD1B-PORT-07-C

1401322A A communication fault between the 1401328A A communication fault between the
BPD 1B and the load on port J02 has BPD 1B and the load on port J08 (A) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-02-A BPD1B-PORT-08-A

1401323A A communication fault between the 1401328B A communication fault between the
BPD 1B and the load on port J03 has BPD 1B and the load on port J08 (B) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-03-A BPD1B-PORT-08-B

1401324A A communication fault between the 1401328C A communication fault between the
BPD 1B and the load on port J04 has BPD 1B and the load on port J08 (C) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-04-A BPD1B-PORT-08-C

1401325A A communication fault between the 1401329A A communication fault between the
BPD 1B and the load on port J05 (A) has BPD 1B and the load on port J09 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-05-A BPD1B-PORT-09-A

1401326A A communication fault between the 1401329B A communication fault between the
BPD 1B and the load on port J06 (A) has BPD 1B and the load on port J09 (B) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-06-A BPD1B-PORT-09-B

40
1401329C • 1401338C

1401329C A communication fault between the 1401335A A communication fault between the
BPD 1B and the load on port J09 (C) has BPD 2B and the load on port J05 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-09-C BPD2B-PORT-05-A

140132AA A communication fault between the 1401336A A communication fault between the
BPD 1B and the load on port J10 (A) has BPD 2B and the load on port J06 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-10-A BPD2B-PORT-06-A

140132AB A communication fault between the 1401337A A communication fault between the
BPD 1B and the load on port J10 (B) has BPD 2B and the load on port J07 (A) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-10-B BPD2B-PORT-07-A

140132AC A communication fault between the 1401337B A communication fault between the
BPD 1B and the load on port J10 (C) has BPD 2B and the load on port J07 (B) has
been detected. been detected.
FRU List: FRU List:
BPD1B-PORT-10-C BPD2B-PORT-07-B

1401331A A communication fault between the 1401337C A communication fault between the
BPD 2B and the load on port J01 (A) has BPD 2B and the load on port J07 (C) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-01-A BPD2B-PORT-07-C

1401332A A communication fault between the 1401338A A communication fault between the
BPD 2B and the load on port J02 (A) has BPD 2B and the load on port J08 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-02-A BPD2B-PORT-08-A

1401333A A communication fault between the 1401338B A communication fault between the
BPD 2B and the load on port J03 (A) has BPD 2B and the load on port J08 (B) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-03-A BPD2B-PORT-08-B

1401334a A communication fault between the 1401338C A communication fault between the
BPD 2B and the load on port J04 (A) has BPD 2B and the load on port J08 (C) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-04-A BPD2B-PORT-08-C

Chapter 1. 1xxx Reference Codes 41


1401339B • 140151AC

1401339B A communication fault between the 1401344A A communication fault between the
BPD 2B and the load on port J09 (B) has BPD 3B and the load on port J04 (A) has
been detected. been detected.
FRU List: FRU List:
BPD2B-PORT-09-B BPD3B-PORT-04-A

1401339C A communication fault between the 14014001 The Auto-Code-Download (ACDL) of


BPD 2B and the load on port J09 (C) has the power subsystem encountered an
been detected. error. Contact next level of support for
assistance.
FRU List:
BPD2B-PORT-09-C
14014002 The frame MTMS was not resolved by
HMC. Contact next level of support for
140133AA A communication fault between the
assistance.
BPD 2B and the load on port J10 (A) has
been detected.
14014003 The BPC has found duplicate Mailbox
FRU List:
IP addresses on Network A. Contact
BPD2B-PORT-10-A
next level of support for assistance.

140133AB A communication fault between the


14014004 The BPC has found duplicate Mailbox
BPD 2B and the load on port J10 (B) has
IP addresses on Network B. Contact
been detected.
next level of support for assistance.
FRU List:
BPD2B-PORT-10-B
14014005 A DHCP address was not assigned on
Network A. Contact next level of
140133AC A communication fault between the support for assistance.
BPD 2B and the load on port J10 (C) has
been detected.
1401518A An over current has been detected on
FRU List: 350V between BPC A and the load on
BPD2B-PORT-10-C its port J08 (A).
FRU List:
1401341A A communication fault between the BPCA-PORT-08-A
BPD 3B and the load on port J01 (A) has
been detected.
1401519A An over current has been detected on
FRU List: 350V between BPC A and the load on
BPD3B-PORT-01-A its port J09 (A).
FRU List:
1401342A A communication fault between the BPCA-PORT-09-A
BPD 3B and the load on port J02 (A) has
been detected.
140151AB An over current has been detected on
FRU List: 350V between BPC A and the load on
BPD3B-PORT-02-A its port J10 (B).
FRU List:
1401343A A communication fault between the BPCA-PORT-10-B
BPD 3B and the load on port J03 (A) has
been detected.
140151AC An over current has been detected on
FRU List: 350V between BPC A and the load on
BPD3B-PORT-03-A its port J10 C.
FRU List:
BPCA-PORT-10-C

42
140151BB • 1401529B

140151BB An over current has been detected on 1401527A An over current has been detected on
350V between BPC A and the load on 350V between BPD 1A and the load on
its port J11 (B). its port J07 (A).
FRU List: FRU List:
BPCA-PORT-11-B BPD1A-PORT-07-A

140151BC An over current has been detected on 1401527B An over current has been detected on
350V between BPC A and the load on 350V between BPD 1A and the load on
its port J11 (C). its port J07 (B).
FRU List: FRU List:
BPCA-PORT-11-C BPD1A-PORT-07-B

1401521A An over current has been detected on 1401527C An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J01 (A). its port J07 (C).
FRU List: FRU List:
BPD1A-PORT-01-A BPD1A-PORT-07-C

1401522A An over current has been detected on 1401528A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J02 (A). its port J08 (A).
FRU List: FRU List:
BPD1A-PORT-02-A BPD1A-PORT-08-A

1401523A An over current has been detected on 1401528B An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J03 (A). its port J08 (B).
FRU List: FRU List:
BPD1A-PORT-03-A BPD1A-PORT-08-B

1401524A An over current has been detected on 1401528C An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J04 (A). its port J08 (C).
FRU List: FRU List:
BPD1A-PORT-04-A BPD1A-PORT-08-C

1401525A An over current has been detected on 1401529A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J05 (A). its port J09 (A).
FRU List: FRU List:
BPD1A-PORT-05-A BPD1A-PORT-09-A

1401526A An over current has been detected on 1401529B An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J06 (A). its port J09 (B).
FRU List: FRU List:
BPD1A-PORT-06-A BPD1A-PORT-09-B

Chapter 1. 1xxx Reference Codes 43


1401529C • 1401538C

1401529C An over current has been detected on 1401535A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 2A and the load on
its port J09 (C). its port J05 (A).
FRU List: FRU List:
BPD1A-PORT-09-C BPD2A-PORT-05-A

140152AA An over current has been detected on 1401536A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 2A and the load on
its port J10 (A). its port J06 (A).
FRU List: FRU List:
BPD1A-PORT-10-A BPD2A-PORT-06-A

140152AB An over current has been detected on 1401537A An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 2A and the load on
its port J10 (B). its port J07 (A).
FRU List: FRU List:
BPD1A-PORT-10-B BPD2A-PORT-07-A

140152AC An over current has been detected on 1401537B An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 2A and the load on
its port J10 (C). its port J07 (B).
FRU List: FRU List:
BPD1A-PORT-10-C BPD2A-PORT-07-B

1401531A An over current has been detected on 1401537C An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J01 (A). its port J07 (C).
FRU List: FRU List:
BPD2A-PORT-01-A BPD2A-PORT-07-C

1401532A An over current has been detected on 1401538A An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J02 (A). its port J08 (A).
FRU List: FRU List:
BPD2A-PORT-02-A BPD2A-PORT-08-A

1401533A An over current has been detected on 1401538B An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J03 (A). its port J08 (B).
FRU List: FRU List:
BPD2A-PORT-03-A BPD2A-PORT-08-B

1401534A An over current has been detected on 1401538C An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J04 (A). its port J08 (C).
FRU List: FRU List:
BPD2A-PORT-04-A BPD2A-PORT-08-C

44
1401539A • 140161BC

1401539A An over current has been detected on 1401543A An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 3A and the load on
its port J09 (A). its port J03 (A).
FRU List: FRU List:
BPD2A-PORT-09-A BPD3A-PORT-03-A

1401539B An over current has been detected on 1401544A An over current has been detected on
350V between BPD 2A and the load on 350V between BPD 2A and the load on
its port J09 (B). its port J04 (A).
FRU List: FRU List:
BPD2A-PORT-09-B BPD3A-PORT-04-A

1401539C An over current has been detected on 1401618A An over current has been detected on
350V between BPD 2A and the load on 350V between BPC B and the load on its
its port J09 (C). port J08 (A).
FRU List: FRU List:
BPD2A-PORT-09-C BPCB-PORT-08-A

140153AA An over current has been detected on 1401619A An over current has been detected on
350V between BPD 2A and the load on 350V between BPC B and the load on its
its port J10 (A). port J09 (A).
FRU List: FRU List:
BPD2A-PORT-10-A BPCB-PORT-09-A

140153AB An over current has been detected on 140161AB An over current has been detected on
350V between BPD 2A and the load on 350V between BPC B and the load on its
its port J10 (B). port J10 (B).
FRU List: FRU List:
BPD2A-PORT-10-B BPCB-PORT-10-B

140153AC An over current has been detected on 140161AC An over current has been detected on
350V between BPD 2A and the load on 350V between BPC B and the load on its
its port J10 (C). port J10 (C).
FRU List: FRU List:
BPD2A-PORT-10-C BPCB-PORT-10-B

1401541A An over current has been detected on 140161BB An over current has been detected on
350V between BPD 3A and the load on 350V between BPC B and the load on its
its port J01 (A). port J11 (B).
FRU List: FRU List:
BPD3A-PORT-01-A BPCB-PORT-11-B

1401542A An over current has been detected on 140161BC An over current has been detected on
350V between BPD 3A and the load on 350V between BPC B and the load on its
its port J02 (A). port J11 (C).
FRU List: FRU List:
BPD3A-PORT-02-A BPCB-PORT-11-C

Chapter 1. 1xxx Reference Codes 45


1401621A • 140162AA

1401621A An over current has been detected on 1401627C An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J01 (A). its port J07 (C).
FRU List: FRU List:
BPD1B-PORT-01-A BPD1B-PORT-07-C

1401622A An over current has been detected on 1401628A An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J02 (A). its port J08 (A).
FRU List: FRU List:
BPD1B-PORT-02-A BPD1B-PORT-08-A

1401623A An over current has been detected on 1401628B An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J03 (A). its port J08 (B).
FRU List: FRU List:
BPD1B-PORT-03-A BPD1B-PORT-08-B

1401624A An over current has been detected on 1401628C An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J04 (A). its port J08 (C).
FRU List: FRU List:
BPD1B-PORT-04-A BPD1B-PORT-08-C

1401625A An over current has been detected on 1401629A An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J05 (A). its port J09 (A).
FRU List: FRU List:
BPD1B-PORT-05-A BPD1B-PORT-09-A

1401626A An over current has been detected on 1401629B An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J06 (A). its port J09 (B).
FRU List: FRU List:
BPD1B-PORT-06-A BPD1B-PORT-09-B

1401627A An over current has been detected on 1401629C An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J07 (A). its port J09 (C).
FRU List: FRU List:
BPD1B-PORT-07-A BPD1B-PORT-09-C

1401627B An over current has been detected on 140162AA An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 1B and the load on
its port J07 (B). its port J10 (A).
FRU List: FRU List:
BPD1B-PORT-07-B BPD1B-PORT-10-A

46
140162AB • 1401639B

140162AB An over current has been detected on 1401637A An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 2B and the load on
its port J10 (B). its port J07 (A).
FRU List: FRU List:
BPD1B-PORT-10-B BPD2B-PORT-07-A

140162AC An over current has been detected on 1401637B An over current has been detected on
350V between BPD 1B and the load on 350V between BPD 2B and the load on
its port J10 (C). its port J07 (B).
FRU List: FRU List:
BPD1B-PORT-10-C BPD2B-PORT-07-B

1401631A An over current has been detected on 1401637C An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J01 (A). its port J07 (C).
FRU List: FRU List:
BPD2B-PORT-01-A BPD2B-PORT-07-C

1401632A An over current has been detected on 1401638A An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J02 (A). its port J08 (A).
FRU List: FRU List:
BPD2B-PORT-02-A BPD2B-PORT-08-A

1401633A An over current has been detected on 1401638B An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J03 (A). its port J07 (B).
FRU List: FRU List:
BPD2B-PORT-03-A BPD2B-PORT-08-B

1401634A An over current has been detected on 1401638C An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J04 (A). its port J07 (C).
FRU List: FRU List:
BPD2B-PORT-04-A BPD2B-PORT-08-C

1401635A An over current has been detected on 1401639A An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J05 (A). its port J09 (A).
FRU List: FRU List:
BPD2B-PORT-05-A BPD2B-PORT-09-A

1401636A An over current has been detected on 1401639B An over current has been detected on
350V between BPD 2B and the load on 350V between BPD 2B and the load on
its port J06 (A). its port J09 (B).
FRU List: FRU List:
BPD2B-PORT-06-A BPD2B-PORT-09-B

Chapter 1. 1xxx Reference Codes 47


1401639C • 14017096

1401639C An over current has been detected on 14017091 The BPC in BPA-A is defective.
350V between BPD 2B and the load on
FRU List:
its port J07 (C).
BPC-A
FRU List:
BPD2B-PORT-09-C
14017092 BPD-1 is defective in BPA-A.
FRU List:
140163AA An over current has been detected on
BPD-1A
350V between BPD 2B and the load on
its port J10 (A).
BPC-A
FRU List:
BPD2B-PORT-10-A
14017093 BPD-2 is defective in BPA-A.

140163AB An over current has been detected on FRU List:


350V between BPD 2B and the load on BPD-2A
its port J07 (B).
BPC-A
FRU List:
BPD2B-PORT-10-B
14017094 BPD-3 is defective in BPA-A.

140163AC An over current has been detected on FRU List:


350V between BPD 2B and the load on BPD-3A
its port J10 (C).
BPC-A
FRU List:
BPD2B-PORT-10-C
14017095 BPA-A BPR-1 is defective.

1401641A An over current has been detected on FRU List:


350V between BPD 3B and the load on BPR-1A
its port J01 (A).
BPC-A
FRU List:
BPD3B-PORT-01-A
BPD-1A

1401642A An over current has been detected on BPD-2A


350V between BPD 3B and the load on
its port J02 (A). IBF-1A
FRU List:
BPD3B-PORT-02-A BPE-BOARD-A

1401643A An over current has been detected on 14017096 BPA-A BPR-2 is defective.
350V between BPD 3B and the load on FRU List:
its port J03 (A). BPR-2A
FRU List:
BPD3B-PORT-03-A BPC-A

BPD-1A
1401644A An over current has been detected on
350V between BPD 3B and the load on BPD-2A
its port J04 (A).
FRU List: IBF-2A
BPD3B-PORT-04-A
BPE-BOARD-A

48
14017097 • 140170A4

14017097 BPA-A BPR-3 is defective. 1401709B BPA-A BPH is defective.


FRU List: FRU List:
BPR-3A BPH-A

BPC-A BPC-A

BPD-1A
140170A1 BPC-A side detects that IBF-1A is
defective. (IBF is connected to BPA-A
BPD-2A BPR-1A)

IBF-3A FRU List:


IBF-1A
BPE-BOARD-A
BPR-1A

14017098 BPA-A BPR-4 is defective. CBL-IBF1A


FRU List:
BPR-4A BPC-A

BPC-A BPE-BOARD-A

BPD-1A 140170A2 BPC-A side detects that IBF-2A is


defective. (IBF is connected to BPA-A
BPD-2A BPR-2A)

IBF-3A FRU List:


IBF-2A
BPE-BOARD-A
BPR-2A

14017099 BPA-A BPR-5 is defective. CBL-IBF2A


FRU List:
BPR-5A BPC-A

BPC-A BPE-BOARD-A

BPD-1A 140170A3 BPC-A side detects that IBF-3A is


defective. (IBF is connected to BPA-A
BPD-2A BPR-3A)

IBF-3A FRU List:


IBF-3A
BPE-BOARD-A
BPR-3A

1401709A BPA-A BPR-6 is defective. CBL-IBF3A


FRU List:
BPR-5A BPC-A

BPC-A BPE-BOARD-A

BPD-1A 140170A4 BPC-A side detects that IBF-4A is


defective. (IBF is connected to BPA-A
BPD-2A BPR-4A)
FRU List:
IBF-3A
IBF-4A
BPE-BOARD-A

Chapter 1. 1xxx Reference Codes 49


140170A5 • 14017198

BPR-4A
14017194 BPD-3 is defective in BPA-B.
CBL-IBF4A FRU List:
BPD-3B
BPC-A
BPC-B
BPE-BOARD-A
14017195 BPA-A BPR-1 is defective.
140170A5 BPC-A side detects that IBF-5A is FRU List:
defective. (IBF is connected to BPA-A BPR-1B
BPR-5A)
FRU List: BPC-B
IBF-5A
BPD-1B
BPR-5A
BPD-2B
CBL-IBF5A
IBF-1B
BPC-A
BPE-BOARD-B
BPE-BOARD-A
14017196 BPA-B BPR-2 is defective.
140170A6 BPC-A side detects that IBF-6A is
FRU List:
defective. (IBF is connected to BPA-A
BPR-2B
BPR-6A)
FRU List: BPC-B
IBF-6A
BPD-1B
BPR-6A
BPD-2B
CBL-IBF6A
IBF-2B
BPC-A
BPE-BOARD-B
BPE-BOARD-A
14017197 BPA-B BPR-3 is defective.
14017191 The BPC in BPA-B is defective.
FRU List:
FRU List: BPR-3B
BPC-B
BPC-B
14017192 BPD-1 is defective in BPA-B.
BPD-1B
FRU List:
BPD-1B BPD-2B

BPC-B IBF-3B

14017193 BPD-2 is defective in BPA-B. BPE-BOARD-B

FRU List:
BPD-2B 14017198 BPA-B BPR-4 is defective.
FRU List:
BPC-B BPR-4B

BPC-B

50
14017199 • 140171A5

BPD-1B
140171A2 BPC-B side detects that IBF-2B is
defective. (IBF is connected to BPA-B
BPD-2B BPR-2B)

IBF-3B FRU List:


IBF-2B
BPE-BOARD-B
BPR-2B

14017199 BPA-B BPR-5 is defective. CBL-IBF2B


FRU List:
BPR-5B BPC-B

BPC-B BPE-BOARD-B

BPD-1B 140171A3 BPC-B side detects that IBF-3B is


defective. (IBF is connected to BPA-B
BPD-2B BPR-3B)

IBF-3B FRU List:


IBF-3B
BPE-BOARD-B
BPR-3B

1401719A BPA-B BPR-6 is defective. CBL-IBF3B


FRU List:
BPR-5B BPC-B

BPC-B BPE-BOARD-B

BPD-1B 140171A4 BPC-B side detects that IBF-4B is


defective. (IBF is connected to BPA-B
BPD-2B BPR-4B)

IBF-3B FRU List:


IBF-4B
BPE-BOARD-B
BPR-4B

1401719B BPA-B BPH is defective. CBL-IBF4B


FRU List:
BPH-B BPC-B

BPC-B BPE-BOARD-B

140171A1 BPC-B side detects that IBF-1B is 140171A5 BPC-B side detects that IBF-5B is
defective. (IBF is connected to BPA-B defective. (IBF is connected to BPA-B
BPR-1B) BPR-5B)

FRU List: FRU List:


IBF-1B IBF-5B

BPR-1B BPR-5B

CBL-IBF1B CBL-IBF5B

BPC-B BPC-B

BPE-BOARD-B BPE-BOARD-B

Chapter 1. 1xxx Reference Codes 51


140171A6 • 140181C3

140171A6 BPC-B side detects that IBF-6B is 14018134 This contains an ACDL log -
defective. (IBF is connected to BPA-B Informational SRC.
BPR-6B)
FRU List: 140181C3 B-side BPC detects that the room UEPO
IBF-6B is in bypass. Verify the room UEPO
loop is enabled.
BPR-6B
FRU List:
EPO-SWITCH
CBL-IBF6B
BPC-B
BPC-B
CBL-BPCB-EPO
BPE-BOARD-B

14018072 BPA-A has reported a temperature


warning in cage. Make sure that there
are no blocked/dirty air inlet or filters.
Verify that all unused logic positions are
filled with filler books and that the BPF
on the A-side has a cover over it / BPF
on B-side does not.

14018073 BPA-B has reported a temperature


warning in cage. Make sure that there
are no blocked/dirty air inlet or filters.
Verify that all unused logic positions are
filled with filler books and that the BPF
on the A-side has a cover over it / BPF
on B-side does not.

140180C3 A-side BPC detects that the room UEPO


is in bypass. Verify the room UEPO
loop is enabled.
FRU List:
EPO-SWITCH

BPC-A

CBL-BPCA-EPO

14018130 CAGE P/T Fru recovery. Cage in power


recovery mode for information only.

14018131 The UEPO switch has been used. This is


an informational SRC.

14018132 A send secure vpd command was


received. Informational SRC.

14018133 A TMS (60) was received -


Informational SRC.
FRU List:
$NOBPAFRU

52
17503002 • 1750FFFA

(1750) Disk unit reference codes


If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16
character line of function 11. If the error is reported on the console, the unit reference code is the 4
rightmost characters of word 1.
FRU List:
17503002 Addressed device is not responding
FCDEV
FRU List:
FCPORT FCINTF

FCDEV FCIOA

FCIOA OPT_CLN

FCINTF
175034FF Format in progress
OPT_CLN Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be useable.
17503010 Disk device returned wrong response to
No action is required. This reference code is logged for
IOP
information only.
FRU List:
FCDEV
1750FFF3 Disk media format bad
FCIOA FRU List:
FCDEV
OPT_CLN
1750FFF4 Disk device problem
17503020 Storage subsystem configuration error FRU List:
Servicer Response: FCDEV
If an MES is being installed, verify the configuration.
FRU List: 1750FFF5 Disk sector read error
FCDEV FRU List:
FCDEV
FCIOA

OPT_CLN 1750FFF6 Disk device detected recoverable error


Servicer Response:
17503029 A device replacement has occurred A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
Servicer Response: code.
No action required. This reference code is logged for
information only. FRU List:
FCDEV

17503100 Fibre Channel interface error occurred


1750FFFA Disk device wrong response was
FRU List: recovered by the IOP
FCINTF
Servicer Response:
FCDEV A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FCIOA
FRU List:
OPT_CLN FCDEV

FCIOA
17503109 IOP timed out a disk command

Chapter 1. 1xxx Reference Codes 53


1750FFFE • 180A7611

OPT_CLN FCINTF

FCDEV
1750FFFE Temporary Fibre Channel interface error
Servicer Response: FCIOA
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference OPT_CLN
code.
FRU List:

(180A) Device backplane reference codes


Device backplane reference codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.

Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
FRU List:
180A1511 A non-fatal error occurred on power
DISKPWR
supply 1
FRU List: DISKFAN
DISKPWR
FI01106
DISKFAN
DEVBPLN
FI01106
180A3002 Addressed device backplane failed to
DEVBPLN
respond to selection
FRU List:
180A1515 A fatal error occurred on power supply
DEVBPLN
1
FRU List: STORIOA
DISKPWR
FI01140
DISKFAN
FI01106
FI01106
180A3109 I/O adapter timed out a device
DEVBPLN
backplane command
FRU List:
180A1521 A non-fatal error occurred on power
DEVBPLN
supply 2
FRU List: STORIOA
DISKPWR
FI01140
DISKFAN
FI01106
FI01106

180A7611 A fatal error occurred on redundant fan


DEVBPLN
1
FRU List:
180A1525 A fatal error occurred on power supply
DISKFAN
2

54
180A7614 • 180AFFF4

180A7614 A fatal error occurred on fan 1


FRU List:
DISKFAN

180A7621 A fatal error occurred on redundant fan


2
FRU List:
DISKFAN

180A7624 A fatal error occurred on fan 2


FRU List:
DISKFAN

180A7631 A fatal error occurred on redundant fan


3
FRU List:
DISKFAN

180A7634 A fatal error occurred on fan 3


FRU List:
DISKFAN

180A8401 Removable media power fault


FRU List:
DEVBPLN

180A8404 System log entry only, no service action


required

180AFFF4 Device backplane problem


FRU List:
DEVBPLN

STORIOA

FI01140

FI01106

Chapter 1. 1xxx Reference Codes 55


56
Chapter 2. 2xxx Reference Codes
2xxx Reference Codes

(2058) Reference codes


I/O adapter hardware error

IOP
2058B990 I/O adapter hardware error detected
FRU List: MA_BRDG
IOA

FI00130

(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error)
codes
Model 185 and A50 reference (error) codes
Servicer Response:
20A80000 Insufficient information to boot.
Do thefollowing:
Servicer Response: 1. Verify that the bootp server is configured correctly
Verifythat the network addresses on the server and for this client.
gateway are correct.
2. Check the network connections, then retry the
operation.
20A80001 Client IP address is already in use by
another networkdevice.
20A80006 Boot image too large.
Servicer Response:
Servicer Response:
Verify that the network addresses on the server
Do the following:
andgateway are correct.
1. Verify that the bootp server is configured correctly
for this client.
20A80002 Cannot get gateway IP address.
2. Check the network connections, then retry the
Servicer Response: operation.
Verifythat the network addresses on the server and
gateway are correct.
20D0000F Self-test failed on device. The error or
location codeinformation may not be
20A80003 Cannot get server hardware address. available.
Servicer Response: Servicer Response:
Verifythat the network addresses on the server and Do the following:
gateway are correct. 1. If a location code is specified, replace the device at
that location.
20A80004 Bootp failed. 2. Replace the system backplane.
Servicer Response: FRU List:
Do the following: SYSBKP2
1. Verify that the bootp server is configured correctly
for this client. 20D00010 Selftest failed on device. Cannot locate
2. Check the network connections, then retry the package.
operation.
Servicer Response:
Dothe following:
20A80005 File transmission (TFTP) failed.

© Copyright IBM Corp. 2007 57


20D00011 • 20D10005

1. If a location code is reported with the error, replace


20D00902 The system is booting from the
the device at that location code.
permanent (B) firmwareside.
2. Check for system firmware updates, and apply if
available. Servicer Response:
If the system was already booting from the permanent
3. Replace the system backplane.
(B)side, this is an informational message.
FRU List:
SYSBKP2 If it was not, it indicates that the system was unable to
boot from the temporary (A) firmware side. Do the
following:
20D00011 RTAS attempt to allocate memory failed.
1. Follow the operating system procedure to reject the
Servicer Response: firmware update.
Dothe following:
2. Reinstall the latest system firmware.
1. Check for system firmware updates, and apply if
3. If the problem persists, replace the system
available.
backplane.
2. Replace the system backplane.
FRU List:
FRU List: SYSBKP2
SYSBKP2

20D00903 The firmware was not able to find the


20D008xx Failure to access VPD data. /openprom package.
User response: Servicer Response:
Where xx is: Dothe following:
1. Check for system firmware updates and apply if
xx Description available.
2. Replace the system backplane.
-------------------
FRU List:
0E, 0F Machine type or model SYSBKP2

10, 11 System serial number


20D10004 Failed to locate BMC device tree node.
16, 17 Universal un Servicer Response:
Dothe following:
FRU List:
SYSBKP2 1. Check for system firmware updates, and apply if
available.
2. If the problem persists, replace the system
20D00900 Failed to generate universal unique ID backplane.
(UUID) value.
FRU List:
Servicer Response: SYSBKP2
Dothe following:
1. Replace the memory DIMMs in the system.
20D10005 Failed to reboot system.
2. Replace the system backplane.
Servicer Response:
FRU List: Do the following:
SYSBKP2
1. Check for system firmware updates, and apply if
available.
20D00901 Failed to communicate with the BMC. 2. If the problem persists, replace the system
Replace the systembackplane. backplane.
FRU List: FRU List:
SYSBKP2 SYSBKP2

58
20D10006 • 20EE0011

2. If the problem persists, contact your next level of


20D10006 Failed to reboot system.
support.
Servicer Response:
FRU List:
Do the following:
SYSBKP2
1. Check for system firmware updates, and apply if
available.
20EE000A Reserved
2. If the problem persists, replace the system
backplane. Servicer Response:
Contact your next level of supportfor assistance.
FRU List:
SYSBKP2 FRU List:
NEXTLVL
20D10007 Firmware error before stdout ready.
20EE000B The system was not able to find an
Servicer Response:
operating systemon the devices in the
Do thefollowing:
boot list.
1. Check for system firmware updates, and apply if
available. Servicer Response:
Verify that the boot list containsat least one device with
2. If the problem persists, replace the system
a valid operating system boot image.
backplane.
FRU List:
20EE000F Unable to find the package node.
SYSBKP2
Servicer Response:
Do thefollowing:
20D1000A Failed to send boot failed message to
the BMC. 1. Check for system firmware updates, and apply if
available.
Servicer Response:
2. If the problem persists, replace the system
Dothe following:
backplane.
1. Check for system firmware updates, and apply if
available. FRU List:
SYSBKP2
2. If the problem persists, replace the system
backplane.
20EE0010 Unable to run the root vpd method.
FRU List:
SYSBKP2 Servicer Response:
Do thefollowing:
20D10010 Stack underflow from fiber channel 1. Check for system firmware updates, and apply if
adapter. available.
2. If the problem persists, replace the system
Servicer Response:
backplane.
Dothe following:
1. Check for microcode updates for the fiber channel FRU List:
adapter, and apply if available. SYSBKP2
2. Check for system firmware updates, and apply if
available. 20EE0011 Unable to execute the vpd method.
3. If the problem persists, replace the system Servicer Response:
backplane. Do thefollowing:
FRU List: 1. Check for system firmware updates, and apply if
SYSBKP2 available.
2. If the problem persists, replace the system
20D10011 Failed to set the watchdog timer in the backplane.
base motherboardcontroller. FRU List:
Servicer Response: SYSBKP2
Do the following:
1. Check for system firmware updates, and apply if
available.

Chapter 2. 2xxx Reference Codes 59


20EE0012 • 20EE0101

20EE0012 Unable to execute the mem-dimm-vpd 20EE0021 The environment variable boot-device
method. containedmore than seven entries.
Servicer Response: Servicer Response:
Dothe following: Do the following:
1. Check for system firmware updates, and apply if 1. Verify that the boot list is correct.
available. 2. Check for system firmware updates, and apply if
2. If the problem persists, replace the system available.
backplane. 3. If the problem persists, replace the system
FRU List: backplane.
SYSBKP2 FRU List:
SYSBKP2
20EE0015 Failed to read VPD boot path field
value. 20EE0022 The environment variable boot-device
Servicer Response: containedan entry that exceeded 255
Dothe following: characters in length.
1. Verify that the boot list is correct. Servicer Response:
2. Check for system firmware updates, and apply if Do the following:
available. 1. Verify that the boot list is correct.
3. If the problem persists, replace the system 2. Check for system firmware updates, and apply if
backplane. available.
FRU List: 3. If the problem persists, replace the system
SYSBKP2 backplane.
FRU List:
20EE0016 Failed to update VPD with the new boot SYSBKP2
pathfield value.
Servicer Response: 20EE0100 Fcode resident on an I/O adapter is not
Do the following: supported onthis system. This error
code only affects boot-time operation,
1. Verify that the boot list is correct.
not the functionality of the adapter
2. Check for system firmware updates, and apply if under the operating system.
available.
Servicer Response:
3. If the problem persists, replace the system
Informational message.The Fcode driver of the adapter
backplane.
is not supported on this system. A compatible driver
FRU List: may be produced in the future, but does not guarantee
SYSBKP2 one. Additional information may be available from
your next level of support.
20EE0020 The environment variable boot-device
exceedsthe allowed character limit. 20EE0101 The baud rate specified for the com port
is invalid.
Servicer Response:
Do the following: Servicer Response:
1. Verify that the boot list is correct. Dothe following:
2. Check for system firmware updates, and apply if 1. Use the System Management Services (SMS) menus
available. to check the baud rate. Reset it to a valid value, if
necessary.
3. If the problem persists, replace the system
backplane. 2. Check for system firmware updates, and apply if
available.
FRU List: 3. Replace the system backplane.
SYSBKP2
FRU List:
SYSBKP2

60
20EE0102 • 21020010

20EE0102 An invalid number of data bits was 20EE0200 Installing an image to the permanent
specified for thecom port. side is not allowed.
Servicer Response: Servicer Response:
Do the following: Dothe following:
1. Use the SMS menus to check the data bit setting. 1. Boot from the temporary side.
Reset it to a valid value, if necessary. 2. Install the firmware.
2. Check for system firmware updates, and apply if
available. Note: If you are not able to boot from the temp side,
3. Replace the system backplane. perform the system firmware rejection function in the
operating system, then attempt to install the latest
FRU List: firmware.
SYSBKP2

20EE0201 The format of the firmware installation


20EE0103 An invalid number of stop bits was image is notcorrect.
specified for thecom port.
Servicer Response:
Servicer Response: Install the firmware using a known good image.
do the following:
1. Use the SMS menus to check the stop bit setting.
20EE0210 Installing system firmware failed; the
Reset it to a valid value, if necessary.
firmware maybe corrupted.
2. Check for system firmware updates, and apply if
available. User response:
Install the firmware using a known good image.
3. Replace the system backplane.
FRU List: Note: If the system firmware is corrupted, perform the
SYSBKP2 system firmware rejection function, then attempt to
install the firmware again.
20EE0104 An invalid parity setting was specified
for the comport. 20EE0220 Installing the system firmware failed;
the firmwaremay be corrupted.
Servicer Response:
Do the following: User response:
1. Use the SMS menus to check the parity setting. Install the firmware using a known good image.
Reset it to a valid value, if necessary.
2. Check for system firmware updates, and apply if Note: If the system firmware is corrupted, perform the
available. system firmware rejection function, then attempt to
install the firmware again.
3. Replace the system backplane.
FRU List: 20FF0001 Problem with VPD.
SYSBKP2
Servicer Response:
Do the following:
20EE0105 An invalid handshake setting was
specified for the comport. 1. Replace the part indicated by the location code.
2. If no location code is specified, replace the system
Servicer Response: backplane.
Do the following:
1. Use the SMS menus to check the handshake setting. FRU List:
Reset it to a valid value, if necessary. SYSBKP2
2. Check for system firmware updates, and apply if
available. 21020010 USB CD-ROM remained busy longer
3. Replace the system backplane. than the time allowed.

FRU List: Servicer Response:


SYSBKP2 Dothe following:
1. Retry the operation.
2. Check for system firmware updates, and apply if
available.
3. Replace the USB CD-ROM drive.

Chapter 2. 2xxx Reference Codes 61


21020011 • 21053020

4. Replace the system backplane.


21020013 USB CD-ROM: bootable CD is missing
FRU List: from the CD-ROM drive.
SYSBKP2
Servicer Response:
Place a bootable CD-ROM in the USB CD-ROM drive.
21020011 USB CD-ROM: execution of ATA/ATAPI
command was not completedwithin the
21020014 USB CD-ROM: the CD in the drive has
time allowed.
been changed.
Servicer Response:
Servicer Response:
Do the following:
Dothe following:
1. Retry the operation.
1. Retry the operation.
2. The CD in the USB CD-ROM drive may not be
2. Check for system firmware updates, and apply if
readable. Try another CD.
available.
3. Replace the USB CD-ROM drive.
3. Replace the USB CD-ROM drive.
4. Replace the system backplane.
4. Replace the system backplane.
FRU List:
FRU List:
SYSBKP2
SYSBKP2

21020012 USB CD-ROM: execution of ATA/ATAPI


21020015 USB CD-ROM: ATA/ATAPI packed
command by the USBCD-ROM failed.
command execution by USBCD-ROM
Servicer Response: failed.
Do the following:
Servicer Response:
1. Check the power and signal connectors going to the do the following:
USB CD-ROM drive, and correct any problems that
1. The CD in the USB CD-ROM drive may not be
you find.
readable. Try another CD. If the problem persists,
2. Retry the operation. If the problem persists, continue with the next step.
continue with the next step.
2. Check for system firmware updates, and apply if
3. The CD in the USB CD-ROM drive may not be available.
readable. Try another CD. If the problem persists,
3. Replace the USB CD-ROM drive.
continue with the next step.
4. Replace the system backplane.
4. Replace the USB CD-ROM drive.
5. Replace the system backplane. FRU List:
SYSBKP2
FRU List:
SYSBKP2

(2105, 2107) Disk unit reference codes


If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16
character line of function 11. If the error is reported on the console, the unit reference code is the 4
rightmost characters of word 1.

21053002 Addressed device is not responding 21053010 Disk device returned wrong response to
IOP
FRU List:
FCPORT FRU List:
FCDEV
FCDEV
FCIOA
FCIOA
OPT_CLN
FCINTF
21053020 Storage subsystem configuration error
OPT_CLN
Servicer Response:
If an MES is being installed, verify the configuration.

62
21053029 • 21073010

FRU List:
2105FFF6 Disk device detected recoverable error
FCDEV
Servicer Response:
FCIOA A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
OPT_CLN code.
FRU List:
21053029 A device replacement has occurred FCDEV

Servicer Response:
No action required. This reference code is logged for 2105FFFA Disk device wrong response was
information only. recovered by the IOP
Servicer Response:
21053100 Fibre Channel interface error occurred A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
FRU List: code.
FCINTF
FRU List:
FCDEV FCDEV

FCIOA FCIOA

OPT_CLN OPT_CLN

21053109 IOP timed out a disk command 2105FFFE Temporary Fibre Channel interface error

FRU List: Servicer Response:


FCDEV A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
FCINTF code.
FRU List:
FCIOA FCINTF

OPT_CLN FCDEV

210534FF Format in progress FCIOA

Servicer Response: OPT_CLN


The device indicated that a format is in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for 21073002 Addressed device is not responding
information only. FRU List:
FCPORT
2105FFF3 Disk media format bad
FCDEV
FRU List:
FCDEV FCIOA

2105FFF4 Disk device problem FCINTF


FRU List:
OPT_CLN
FCDEV

21073010 Disk device returned wrong response to


2105FFF5 Disk sector read error
IOP
FRU List:
FRU List:
FCDEV
FCDEV

FCIOA

Chapter 2. 2xxx Reference Codes 63


21073020 • 2107FFFE

OPT_CLN
2107FFF4 Disk device problem
FRU List:
21073020 Storage subsystem configuration error
FCDEV
Servicer Response:
If an MES is being installed, verify the configuration.
2107FFF5 Disk sector read error
FRU List:
FRU List:
FCDEV
FCDEV
FCIOA
2107FFF6 Disk device detected recoverable error
OPT_CLN Servicer Response:
A disk unit service action is recommended only if the
21073029 A device replacement has occurred Service Action Log contains an entry for this reference
code.
Servicer Response:
No action required. This reference code is logged for FRU List:
information only. FCDEV

21073100 Fibre Channel interface error occurred 2107FFFA Disk device wrong response was
recovered by the IOP
FRU List:
FCINTF Servicer Response:
A disk unit service action is recommended only if the
FCDEV Service Action Log contains an entry for this reference
code.
FCIOA FRU List:
FCDEV
OPT_CLN
FCIOA
21073109 IOP timed out a disk command
OPT_CLN
FRU List:
FCDEV
2107FFFE Temporary Fibre Channel interface error
FCINTF Servicer Response:
A disk unit service action is recommended only if the
FCIOA Service Action Log contains an entry for this reference
code.
OPT_CLN
FRU List:
FCINTF
210734FF Format in progress
FCDEV
Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be useable. FCIOA
No action is required. This reference code is logged for
information only. OPT_CLN

2107FFF3 Disk media format bad


FRU List:
FCDEV

64
22000001 • 25A80210

(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error)
codes
Model 185 and A50 reference (error) codes
1. Check for system firmware updates, and apply if
22000001 PCI Ethernet adapter failure
available.
Servicer Response: 2. Replace the system backplane.
Replace theadapter.
FRU List:
SYSBKP2
22001001 PCI Ethernet adapter failure
Servicer Response: 25A10001 Cache L2 SRAM failure
Replace theadapter.
Servicer Response:
1. Check for system firmware updates, and apply if
22001002 PCI Ethernet adapter failure
available.
Servicer Response: 2. Replace the system backplane.
Replace theadapter.
FRU List:
SYSBKP2
22003002 Gigabit Ethernet adapter failure
Servicer Response: 25A80000 Initialization failed, device test failed
v If the location code reported with the error specifies
Servicer Response:
the adapter in the PCI slot, replace that adapter.
Refer to the actions for error code 25A80xxx.
v If the location code specifies the integrated Ethernet,
replace the system backplane.
25A80100 NVRAM data validation check failed.
FRU List:
SYSBKP2 Servicer Response:
Do thefollowing:
1. Before replacing any system component, turn off
22003003 Gigabit Ethernet adapter failure
and then turn on the system unit. Then, retry the
Servicer Response: operation.
If thereis an adapter plugged into the PCI slot in the 2. If the problem persists, refer to the actions for error
system, remove it. Then power the system back up. code 25A80xxx.
v If this error code does not occur again, replace the
PCI adapter card that you removed.
25A80201 Unable to expand target partition:
v If this error code occurs again, replace the system saving configurationvariable
backplane.
Servicer Response:
FRU List: Refer to the actions for error code 25A80xxx.
SYSBKP2

25A80202 Unable to expand target partition:


22010001 PCI token ring adapter failure writing error logentry
Servicer Response: Servicer Response:
Replacethe adapter. Refer to the actions for error code 25A80xxx.

22011001 PCI token ring adapter failure 25A80203 Unable to expand target partition:
Servicer Response: writing VPD data
Replacethe adapter. Servicer Response:
Refer to the actions for error code 25A80xxx.
25A00001 L2 cache controller failure. Do the
following: 25A80210 Setenv/$Setenv parameter error: name
Servicer Response: contains a nullcharacter
Servicer Response:

Chapter 2. 2xxx Reference Codes 65


25A80211 • 25C10002

Refer to the actions for error code 25A80xxx. 2. Replace the DIMMs one at a time until the failing
DIMM is isolated.
25A80211 Setenv/$Setenv parameter error: name 3. Replace the system backplane.
contains a nullcharacter FRU List:
Servicer Response: SYSBKP2
Refer to the actions for error code 25A80xxx.
25C0xxyy DIMM failure.
25A80998 NVRAMRC script evaluation error: Servicer Response:
command line executionerror DIMM failure, where xx and yy indicate: xx
Servicer Response: Description------------------- 01 DIMM2 missing 10
Running of a command line within the nvram DIMM1 missing 12 DIMM1 not supported 14 DIMM1
configurationvariable nvramrc (script) resulted in a failed 21 DIMM2 not supported 22 DIMM1 and DIMM2
throw being run. unsupported 41 DIMM2 failed 88 DIMM1 and DIMM2
mismatch yy Description ------------------- 01
This script can be modified by the firmware SMS DIMM4 missing 10 DIMM3 missing 12 DIMM3 not
utilities, the operating system, a PCI adapter ROM code supported 14 DIMM3 failed 21 DIMM4 not supported
or utility, or an operator (by using the open firmware 22 DIMM3 and DIMM4 unsupported 41 DIMM4 failed 88
script editing command nvedit). Resolving the problem DIMM3 and DIMM4 mismatch Do the following:
may not be possible without a detailed analysis of the 1. Verify that the DIMMs in the system are supported.
NVRAM script, the current system configuration, and Replace all unsupported DIMMs, then reboot the
device tree contents. Contact your next level of support system.
for assistance. 2. Verify that the DIMMs are installed in pairs. If they
FRU List: are not, properly install the DIMMs. Reboot the
NEXTLVL system.
3. Ensure that the DIMMs are properly seated; reseat
if necessary. Reboot the system.
25A80999 NVRAMRC script evaluation error:
stack unbalanced oncompletion 4. If the problem persists, replace the system
backplane.
Servicer Response:
This is a firmware debug environment error. No FRU List:
useraction or FRU replacement exists for this error. If SYSBKP2
this error persists, call your next level of support.
FRU List: 25C10001 Memory DIMM failure
NEXTLVL Servicer Response:
1. Insure that the DIMMs are properly seated; reseat if
25A80xxx NVRAM problems necessary. Reboot the system.
Servicer Response: 2. Replace the DIMM specified by the location code,
Errors reported againstNVRAM can be caused by low then reboot the system.
battery voltage and (more rarely) power outages that 3. Replace the companion DIMM in the pair, then
occur during normal system usage. With the exception reboot the system.
of the 25A80000 error, these errors are warnings that 4. If the problem persists, replace the system
the NVRAM data had to be reestablished and do not backplane.
require any FRU replacement unless the error is
persistent. When one of these errors occurs, any system FRU List:
customization (for example, boot device list) SYSBKP2
information has been lost. If the error is persistent,
replace the system backplane. 25C10002 Memory DIMM is not supported
FRU List: Servicer Response:
SYSBKP2
1. Verify that the DIMMs in the system are supported.
Replace all unsupported DIMMs, then reboot the
25C00000 No DIMMs detected. system.
Servicer Response: 2. Verify that the DIMMs are installed in one or more
Do the following: pairs. If they are not, properly install the DIMMs,
then reboot the system.
1. Ensure that all DIMMs are properly seated. Reseat
them if necessary, and reboot the system.

66
25C10003 • 26893001

3. If the problem persists, replace the system Servicer Response:


backplane. v If the location code identifies a slot, do the following:
FRU List: 1. Reseat the adapter and reboot the system.
SYSBKP2 2. Replace the adapter.
3. Check for system firmware updates, and apply if
25C10003 The companion (in the pair) of the available.
memory DIMM specifiedby the location 4. If the problem persists, replace the system
code is failing, unsupported, missing, or backplane.
unmatched.
v If the location code identifies the system backplane,
Servicer Response: replace the system backplane.
Dothe following:
FRU List:
1. Verify that the DIMMs in the system are supported. SYSBKP2
Replace all unsupported DIMMs, then reboot the
system.
26020009 The PCI adapter Fcode left a data stack
2. Verify that the DIMMs are installed in one or more
imbalance.
pairs. If they are not, properly install the DIMMs,
then reboot the system. Servicer Response:
3. Replace the companion of the DIMM specified by Dothe following:
the location code. 1. Check for adapter microcode updates, and apply if
4. Replace the DIMM specified by the location code. available.
5. If the problem persists, replace the system
backplane. Note: Using the adapter for booting is not
recommended until after you install the new
FRU List: adapter microcode.
SYSBKP2 2. If no microcode updates are available, or if
installing new microcode does not correct the
26020008 PCI device fcode evaluation error. problem, replace the PCI adapter.

(2689) Reference codes


I/O adapter card reference codes.

26890A17 A permanent I/O processor failure 26891310 I/O adapter resource not available.
occurred
Servicer Response:
FRU List: The INA processor error log is being filled faster than
2689 the errors are being reported to the system. Check other
errors reported to the system and correct them.
AJDG301
FRU List:
2689
AJDGP01
AJDGP01
26890A22 Adapter card storage error
FRU List: 26893000 An I/O adapter failure occurred.
AJDGP01
FRU List:
2689
AJDG301
AJDGP01
2689

26893001 I/O adapter Licensed Internal Code


26891307 I/O adapter resource not available. failed.
FRU List: FRU List:
AJDGP01 2689

AJDG301 AJDGP01

Chapter 2. 2xxx Reference Codes 67


26893006 • 26896222

26893006 An I/O adapter failure occurred. 26896083 I/O adapter Licensed Internal Code
failed.
FRU List:
2689 FRU List:
AJDGP01
ANYBUS
2689
26893080 I/O adapter Licensed Internal Code
failed. 26896085 I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01 FRU List:
AJDGP01
26893081 I/O adapter error; logged only.
2689

26893084 An I/O adapter failure occurred.


26896201 A permanent I/O processor failure
FRU List: occurred
AJDGP01
FRU List:
2689
2689
AJDGP01
26893087 I/O adapter resource not available.
FRU List: 26896202 I/O processor Licensed Internal Code
AJDGP01 error
FRU List:
AJDG301
AJDGP01
NTUSER
2689

26896070 An I/O adapter failure occurred.


26896203 A permanent I/O processor failure
FRU List: occurred
2689
FRU List:
NETSERV
26896071 I/O adapter Licensed Internal Code
failed. 2689
FRU List:
AJDGP01
AJDGP01

26896210 I/O processor Licensed Internal Code


26896072 I/O adapter Licensed Internal Code
error
failed.
FRU List:
FRU List:
NETSERV
AJDGP01
AJDGP01
2689

26896222 A permanent I/O processor failure


26896075 I/O adapter resource not available.
occurred
FRU List:
FRU List:
AJDGP01
AJDGP01

2689

68
26896223 • 26896538

26896223 A permanent I/O processor failure 26896530 A Virtual SCSI error was detected
occurred
FRU List:
FRU List: NTVSCSI
2689
NTOPSYS
AJDGP01
26896531 A Virtual SCSI error was detected
26896225 A permanent I/O processor failure
FRU List:
occurred
NTVSCSI
FRU List:
AJDGP01 AS4NTDD

AJDG301 NTOPSYS

2689 AJDGP01

26896226 I/O processor card detected device error 26896532 A Virtual SCSI error was detected
FRU List: FRU List:
AJDG301 NTOPSYS

AS4NTDD AJDGP01

26896227 A HostLAN error was detected AS4NTDD

FRU List:
NTUSER 26896533 A Virtual SCSI error was detected
FRU List:
AJDGP01 NTUSER

2689 NTOPSYS

26896228 Windows initiated a warm boot AS4NTDD

FRU List:
AJDGP01 26896534 A Virtual SCSI error was detected
FRU List:
2689 AS4NTDD

26896501 A Windows fatal error occurred AJDGP01

FRU List: NTOPSYS


2689

AJDGP01 26896535 A Virtual SCSI error was detected


FRU List:
26896502 A Windows fatal error occurred NTUSER

FRU List: NTDEVDR


AJDGP01
AJDGP01
2689

26896538 A Virtual SCSI error was detected


FRU List:
NTVSCSI

Chapter 2. 2xxx Reference Codes 69


26896539 • 268965B0

NTOPSYS
26896540 A Virtual SCSI error was detected
FRU List:
26896539 A Virtual SCSI error was detected
NTVSCSI
FRU List:
NTVSCSI AJDGP01

AS4NTDD AJDG301

NTOPSYS
26896541 A permanent I/O processor failure
occurred
AJDGP01
FRU List:
2689
2689653A A Virtual SCSI error was detected
FRU List: AJDGP01
NTOPSYS
26896542 Licensed Internal Code error detected.
AJDGP01
FRU List:
AS4NTDD AJDG301

AJDGP01
2689653B A Virtual SCSI error was detected
FRU List: 26896543 A Windows fatal error occurred
NTUSER
FRU List:
NTOPSYS NTOPSYS

AS4NTDD NTVSCSI

2689653C A Virtual SCSI error was detected 26896544 A Virtual SCSI error was detected

FRU List: FRU List:


AS4NTDD NTVSCSI

AJDGP01 NTOPSYS

NTOPSYS 26896580 A Windows fatal error occurred


FRU List:
2689653D A Virtual SCSI error was detected DISKIMG
FRU List:
NTUSER 2689

NTDEVDR AJDGP01

AJDGP01 26896590 A Netfinity Server error was detected

2689653F A Virtual SCSI error was detected 268965B0 A HostLAN error was detected
FRU List: FRU List:
NTDEVDR NTLANDD

NTOPSYS NTOPSYS

AJDG301

70
268965B1 • 2689B4BC

268965B1 A HostLAN error was detected 2689B3B6 A permanent I/O processor failure
occurred
FRU List:
NTLANDD FRU List:
2689
NTOPSYS
2689B3B7 A permanent I/O processor failure
AJDG301 occurred
FRU List:
268965B2 A HostLAN error was detected 2689
FRU List:
NTDEVDR 2689B3B8 An I/O adapter failure occurred.

NTOPSYS FRU List:


2689
AJDG301
2689B3B9 A permanent I/O processor failure
26898301 An I/O adapter failure occurred. occurred

FRU List: FRU List:


AJDGP01 2689

2689 2689B3E0 I/O processor detected a fault condition


FRU List:
2689B3B1 A permanent I/O processor failure 2689
occurred
FRU List: 2689B3E1 An I/O adapter failure occurred.
2689
FRU List:
2689
2689B3B2 A permanent I/O processor failure
occurred
2689B4B0 I/O adapter hardware error detected
FRU List:
2689 FRU List:
2689

2689B3B3 A permanent I/O processor failure


occurred 2689B4B1 A Netfinity Server error was detected

FRU List: FRU List:


2689 NETSERV

AJDGP01
2689B3B4 A permanent I/O processor failure
occurred
2689B4B9 An I/O adapter failure occurred.
FRU List:
2689 FRU List:
2689

2689B3B5 A permanent I/O processor failure


occurred 2689B4BC A Netfinity Server error was detected

FRU List: FRU List:


2689 NETSERV

Chapter 2. 2xxx Reference Codes 71


2689B4BF • 2744B934

2689
2689B4BF A Netfinity Server error was detected
FRU List:
2689B960 I/O processor Licensed Internal Code
NSCABLE
error
FRU List:
2689B904 A permanent I/O processor failure
AJDGP01
occurred
FRU List: 2689
AJDGP01
2689BE00 An I/O adapter failure occurred.
2689
FRU List:
AJDGP01
2689B935 Incompatible hardware detected.
FRU List: 2689
AJDGP01

(2724, 2744) Reference codes


1. Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of
word 1). These 8 characters are the reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
FI00718
2724B904 I/O adapter Licensed Internal Code
failed.
2744B904 I/O adapter Licensed Internal Code
FRU List:
failed.
AJDGP01
FRU List:
FI00719 AJDGP01

FI00719
2724B920 I/O adapter Licensed Internal Code
failed.
2744B920 I/O adapter Licensed Internal Code
FRU List:
failed.
AJDGP01
FRU List:
FI00718 AJDGP01

FI00719 FI00718

FI00719
2724B921 I/O adapter hardware error detected
FRU List:
2744B921 I/O adapter hardware error detected
FI00719
FRU List:
FI00718 FI00719

AJDGP01 FI00718

MA_BRDG AJDGP01

MA_BRDG
2724B934 Incompatible hardware detected.
FRU List:
2744B934 Incompatible hardware detected.
FI00719

72
2742B940 • 2760B951

FRU List: FI00718


FI00719

(2742, 2793, 2805) Reference codes


(2742, 2793, 2805) Reference codes

2742B940 I/O adapter hardware error detected 2793B941 One of the ports on the IOA has failed.
FRU List: FRU List:
FI00719 FI00719

AJDGP01 AJDGP01

MA_BRDG
2805B940 I/O adapter hardware error detected
FRU List:
2742B941 One of the ports on the IOA has failed.
FI00719
FRU List:
FI00719 AJDGP01

AJDGP01 MA_BRDG

2793B940 I/O adapter hardware error detected 2805B941 One of the ports on the IOA has failed.
FRU List: FRU List:
FI00719 FI00719

AJDGP01 AJDGP01

MA_BRDG

(2743, 2760) Reference codes


(2743, 2760) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
MA_BRDG
2743B950 Licensed Internal Code error
FRU List:
2760B950 Licensed Internal Code error
AJDGP01
FRU List:
FI00718 AJDGP01

FI00719 FI00718

FI00719
2743B951 I/O adapter hardware error detected
FRU List:
2760B951 I/O adapter hardware error detected
FI00719
FRU List:
FI00718 FI00719

AJDGP01 FI00718

Chapter 2. 2xxx Reference Codes 73


2745B904 • 2746B940

AJDGP01 MA_BRDG

(2745) Reference Codes


(2745) Reference Codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
MA_BRDG
2745B904 I/O adapter Licensed Internal Code
failed.
2745B941 One half of I/O adapter failed.
FRU List:
AJDGP01 FRU List:
FI00719
FI00719
FI00718
2745B934 Incompatible hardware detected.
AJDGP01
FRU List:
FI00719
2745B942 One half of I/O adapter failed.
FI00718 FRU List:
FI00719
2745B940 I/O adapter hardware error detected
FI00718
FRU List:
FI00719 AJDGP01

FI00718

AJDGP01

(2746) Twinaxial – workstation adapter reference codes


(2746) Twinaxial – workstation adapter reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
FI00718
2746B904 I/O adapter Licensed Internal Code
failed.
2746B940 I/O adapter hardware error detected
FRU List:
AJDGP01 FRU List:
FI00719
FI00719
FI00718
2746B934 Incompatible hardware detected.
AJDGP01
FRU List:
FI00719 MA_BRDG

74
2746B941 • 27483100

2746B941 One half of I/O adapter failed. 2746B942 One half of I/O adapter failed.
FRU List: FRU List:
FI00719 FI00719

FI00718 FI00718

AJDGP01 AJDGP01

(2748, 2757, 2763, 2778, 2780, 2782) Reference codes


(2748, 2757, 2763, 2778, 2780, 2782) Reference codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
FI01107
27481310 I/O processor resource not available
Servicer Response: STORIOA
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them. 27483022 I/O processor detected a SCSI bus
configuration error

27483006 System bus error Servicer Response:


Error occurred on SCSI bus 2. To correct or isolate a
FRU List: possible user error or configuration error, perform
IOP IOPIP17. Use the failing item (FI) codes to find failing
devices.
ANYBUS
FRU List:
USER
STORIOA
FI01107
27483020 I/O processor detected a SCSI bus
configuration error STORIOA
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a 27483023 I/O processor detected a SCSI bus
possible user error or configuration error, perform configuration error
IOPIP17. Use the failing item (FI) codes to find failing
devices. Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
FRU List: possible user error or configuration error, perform
USER IOPIP17. Use the failing item (FI) codes to find failing
devices.
FI01107
FRU List:
USER
STORIOA
FI01107
27483021 I/O processor detected a SCSI bus
configuration error STORIOA
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a 27483100 I/O processor card detected interface
possible user error or configuration error, perform error
IOPIP17. Use the failing item (FI) codes to find failing
devices. Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13.
FRU List:
USER FRU List:
FI01107

Chapter 2. 2xxx Reference Codes 75


27483101 • 27483142

STORIOA
27483121 I/O Processor detected that the bus is
not operational
FI01140
Servicer Response:
DEVBPLN A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
27483101 I/O processor card detected interface
error FRU List:
SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
27483122 I/O Processor detected that the bus is
FRU List: not operational
FI01107
Servicer Response:
STORIOA A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
FI01140 the device.
FRU List:
DEVBPLN SVCDOCS

27483102 I/O processor card detected interface 27483123 I/O Processor detected that the bus is
error not operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13. A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
FRU List:
the device.
FI01107
FRU List:
STORIOA SVCDOCS

FI01140
27483140 I/O Processor detected that the bus is
now operational
DEVBPLN
Servicer Response:
This reference code and the 3120 reference code that
27483103 I/O processor card detected interface occurred before it require no service action, since SCSI
error bus 0 is now operational.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. 27483141 I/O Processor detected that the bus is
FRU List: now operational
FI01107 Servicer Response:
This reference code and the 3121 reference code that
STORIOA occurred before it require no service action, since SCSI
bus 1 is now operational.
FI01140

DEVBPLN 27483142 I/O Processor detected that the bus is


now operational

27483120 I/O Processor detected that the bus is Servicer Response:


not operational This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
Servicer Response: bus 2 is now operational.
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS

76
27483143 • 27488131

27483143 I/O Processor detected that the bus is 27483600 System log entry only, no service action
now operational required
Servicer Response:
This reference code and the 3123 reference code that 27483601 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 3 is now operational.
27488008 A permanent cache battery pack failure
27483150 I/O processor detected a SCSI bus occurred
configuration error
Servicer Response:
Servicer Response:
Internal and external SCSI cables are connected to SCSI Note: Under a certain configuration, this SRC may not
bus 0 at the same time. Correct the SCSI bus 0 represent an error that requires a service action.
configuration. Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
FRU List:
IOA Cache may have been disabled to allow
SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
27483151 I/O processor detected a SCSI bus each time the IOA is IPLed and it can be ignored.
configuration error
FRU List:
Servicer Response: CACHBAT
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1 STORIOA
configuration.
FRU List: 27488009 Impending cache battery pack failure
SVCDOCS
FRU List:
CACHBAT
27483400 I/O processor card detected device error
FRU List: 27488012 Attached read cache devices exceed
FI02112 capacity supported by IOA. Reduce the
number of read caches on the IOA.
STORIOA
FRU List:
SVCDOCS
FI01106

DEVTERM 27488100 I/O processor Licensed Internal Code


error
FI01140 FRU List:
AJDGP01
27483401 Device backplane problem
IOP
FRU List:
DEVBPLN
27488130 IOA detected recoverable device bus
error
27483501 I/O processor Licensed Internal Code
error Servicer Response:
An error occurred on SCSI bus 0. No action is required.
FRU List: This reference code is logged for information only.
AJDGP01

IOP 27488131 IOA detected recoverable device bus


error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.

Chapter 2. 2xxx Reference Codes 77


27488132 • 27489000

27488132 IOA detected recoverable device bus 27488151 I/O processor Licensed Internal Code
error error
Servicer Response: FRU List:
An error occurred on SCSI bus 2. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
27488133 IOA detected recoverable device bus
error 27488155 A permanent I/O processor failure
occurred
Servicer Response:
An error occurred on SCSI bus 3. No action is required. FRU List:
This reference code is logged for information only. AJDGP01

27488140 IOA detected recoverable device bus STORIOA


error
Servicer Response: 27488156 A permanent I/O processor failure
No action is required. This reference code is logged for occurred
information only. FRU List:
AJDGP01
27488141 IOA detected recoverable device error
STORIOA
Servicer Response:
No action is required. This reference code is logged for
information only. 27488157 I/O adapter card error
Servicer Response:
27488145 A recoverable I/O processor error Display the Service Action Log entry for this SRC. If
occurred. the FRU List indicates I/O adapter, then replace the
I/O adapter. If the FRU List indicates SVCDOCS, then
FRU List: do NOT replace the I/O adapter. This is a recoverable
STORIOA error. Perform the following for the I/O processor that
the I/O adapter is attached to:
27488146 Disk device detected recoverable error 1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
FRU List: re-IPL the IOP. Other resources attached to the IOP
FI01105 may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
27488150 A permanent I/O processor failure RESET(*YES) command to reset the IOP and Vary
occurred On attached resources.
Servicer Response: FRU List:
SVCDOCS
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
27488200 I/O processor Licensed Internal Code
Depending on the configuration of the system, the
error
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow FRU List:
attachment of OEM Storage that emulates a Load AJDGP01
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. IOP
FRU List:
STORIOA 27489000 I/O processor card detected device error

ANYBRDG FRU List:


FI01105

STORIOA

78
27489001 • 27489025

27489001 I/O processor card detected device 27489015 Mode jumper missing
configuration error
Servicer Response:
Servicer Response: See Mode jumper is missing in Storage I/O card modes and
Perform IOPIP33. jumpers.
FRU List: FRU List:
SVCDOCS SVCDOCS

27489002 I/O processor card detected device error 27489020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
27489021 Array not functional due to present
FI01140 hardware configuration.

BACKPLN Servicer Response:


Perform IOPIP20.
FI01106 FRU List:
SVCDOCS
27489008 I/O card does not support functions
expected by devices 27489022 Array not functional due to present
Servicer Response: hardware configuration.
Perform IOPIP25. Servicer Response:
FRU List: Perform IOPIP22.
SVCDOCS FRU List:
SVCDOCS
27489009 Call your next level of support for
assistance 27489023 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS Servicer Response:
Perform IOPIP22.
27489010 Cache data associated with attached FRU List:
devices cannot be found. Perform SVCDOCS
IOPIP31.
FRU List: 27489024 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
27489011 Cache data belongs to devices other Perform IOPIP22.
than those attached
FRU List:
Servicer Response: SVCDOCS
Perform IOPIP32.
FRU List: 27489025 Disk unit is not supported at its
SVCDOCS physical location.
Servicer Response:
27489014 Mode jumper overridden due to cache Perform IOPIP21.
data in conflicting mode See
JOVERRIDE. FRU List:
SVCDOCS
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 79


27489026 • 27489053

27489026 Array not functional due to present 27489040 Array protection temporarily suspended
hardware configuration.
Servicer Response:
Servicer Response: No action required. Protection will be automatically
Perform IOPIP22. restarted.
FRU List:
SVCDOCS 27489041 Background array parity check detected
and corrected errors. Call your next level
of support to report the problem.
27489027 Array not functional due to present
hardware configuration. FRU List:
AJDGP01
Servicer Response:
Perform IOPIP34.
27489050 Required cache data cannot be located
FRU List:
for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30.
27489028 Incorrect hardware configuration change
has been detected. FRU List:
SVCDOCS
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, 27489051 IOP cache data exists for a missing or
or stop an array on this IOP. failed device.
FRU List: Servicer Response:
SVCDOCS If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
27489029 Incorrect hardware configuration change
code. Otherwise, perform IOPIP27.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Contact your next level of support.
FRU List:
27489052 Cache data exists for device that has
SVCDOCS
been modified.
Servicer Response:
2748902F Array addendum Product Activity Log
Contact your next level of support.
entry
FRU List:
Servicer Response:
SVCDOCS
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that 27489053 IOP resources not available due to
occurred at the same time as this reference code as the previous problems.
starting point for this problem.
Servicer Response:
Take action on other IOP reference codes which have
27489030 Array no longer protected due to surfaced.
missing or failed disk unit. Perform
IOPIP21. If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
FRU List:
media. Look for Product Activity Log entries for other
SVCDOCS
IOP reference codes and take action on them.
FRU List:
27489031 Array protection temporarily suspended
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
restarted.

80
27489054 • 2748FF6D

27489054 IOP resources not available due to 27489090 Disk unit has been modified after the
previous problems. last known status.
Servicer Response: Servicer Response:
Power off the system and remove all new or Re-IPL the system. If any reference codes are surfaced,
replacement disk units. IPL the system to DST. If you go to the list of system reference codes and use the new
cannot perform a type A or B IPL, perform a type D reference code as the entry point to the problem. If you
IPL from removable media. cannot resolve the problem, contact your next level of
support.
Look for Product Activity Log entries for other IOP
FRU List:
reference codes and take action on them.
SVCDOCS
FRU List:
SVCDOCS
27489091 Incorrect hardware configuration change
has been detected.
27489071 Link from IOA to auxiliary cache IOA
Servicer Response:
went operational
Re-IPL the system. If any reference codes are surfaced,
Servicer Response: go to the list of system reference codes and use the new
No service action required. reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
27489072 Link from IOA to auxiliary cache IOA
went non-operational FRU List:
SVCDOCS
Servicer Response:
No service action required.
27489092 Disk unit requires initialization before
use.
27489073 Incompatible or non-operational
auxiliary cache IOA attached. Perform Servicer Response:
IOPIP40. Perform IOPIP26.
FRU List: FRU List:
SVCDOCS SVCDOCS

27489081 I/O processor card detected device error 27489093 Read cache device not in correct format
FRU List: Servicer Response:
FI01105 Contact your next level of support.
FRU List:
STORIOA SVCDOCS

27489082 I/O processor card detected device error 2748B934 Incompatible hardware detected.
Servicer Response: FRU List:
Perform IOPIP16. STORIOA
FRU List:
FI01105 2748FF3D I/O adapter detected a recoverable error

STORIOA FRU List:


STORIOA
FI01140
ANYBRDG
BACKPLN
2748FF6D I/O processor detected a recoverable
FI01106 system bus error
FRU List:
IOP

ANYBUS

Chapter 2. 2xxx Reference Codes 81


27571310 • 27573102

STORIOA
27571310 I/O processor resource not available
Servicer Response:
27573023 I/O processor detected a SCSI bus
The I/O processor error log is being filled faster than
configuration error
the errors are being reported to the system. Check other
errors reported to the system and correct them. Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
27573006 System bus error
IOPIP17. Use the failing item (FI) codes to find failing
FRU List: devices.
IOP
FRU List:
USER
ANYBUS
FI01107
STORIOA
STORIOA
27573020 I/O processor detected a SCSI bus
configuration error
27573100 I/O processor card detected interface
Servicer Response: error
Error occurred on SCSI bus 0. To correct or isolate a
Servicer Response:
possible user error or configuration error, perform
Error occurred on SCSI bus 0. Perform IOPIP13.
IOPIP17. Use the failing item (FI) codes to find failing
devices. FRU List:
FI01107
FRU List:
USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN

27573021 I/O processor detected a SCSI bus


configuration error 27573101 I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a Servicer Response:
possible user error or configuration error, perform Error occurred on SCSI bus 1. Perform IOPIP13.
IOPIP17. Use the failing item (FI) codes to find failing FRU List:
devices. FI01107
FRU List:
USER STORIOA

FI01107 FI01140

STORIOA BACKPLN

27573022 I/O processor detected a SCSI bus 27573102 I/O processor card detected interface
configuration error error

Servicer Response: Servicer Response:


Error occurred on SCSI bus 2. To correct or isolate a Error occurred on SCSI bus 2. Perform IOPIP13.
possible user error or configuration error, perform FRU List:
IOPIP17>. Use the failing item (FI) codes to find failing FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN

82
27573103 • 27573400

27573103 I/O processor card detected interface 27573140 I/O Processor detected that the bus is
error now operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
FRU List:
bus 0 is now operational.
FI01107

STORIOA 27573141 I/O Processor detected that the bus is


now operational
FI01140 Servicer Response:
This reference code and the 3121 reference code that
BACKPLN occurred before it require no service action, since SCSI
bus 1 is now operational.
27573120 I/O Processor detected that the bus is
not operational 27573142 I/O Processor detected that the bus is
Servicer Response: now operational
A device was added to SCSI bus 0 of the I/O Adapter Servicer Response:
and caused the bus to become not operational. Remove This reference code and the 3122 reference code that
the device. occurred before it require no service action, since SCSI
FRU List: bus 2 is now operational.
SVCDOCS
27573143 I/O Processor detected that the bus is
27573121 I/O Processor detected that the bus is now operational
not operational Servicer Response:
Servicer Response: This reference code and the 3123 reference code that
A device was added to SCSI bus 1 of the I/O Adapter occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove bus 3 is now operational.
the device.
FRU List: 27573150 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
27573122 I/O Processor detected that the bus is Internal and external SCSI cables are connected to SCSI
not operational bus 0 at the same time. Correct the SCSI bus 0
configuration.
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter FRU List:
and caused the bus to become not operational. Remove SVCDOCS
the device.
FRU List: 27573151 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
27573123 I/O Processor detected that the bus is Internal and external SCSI cables are connected to SCSI
not operational bus 1 at the same time. Correct the SCSI bus 1
configuration.
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter FRU List:
and caused the bus to become not operational. Remove SVCDOCS
the device.
FRU List: 27573400 I/O processor card detected device error
SVCDOCS FRU List:
FI02112

STORIOA

Chapter 2. 2xxx Reference Codes 83


27573401 • 27578151

FI01106
27578131 IOA detected recoverable device bus
error
DEVTERM
Servicer Response:
FI01140 An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.

27573401 Device backplane problem


27578132 IOA detected recoverable device bus
FRU List: error
DEVBPLN
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
27573501 I/O processor Licensed Internal Code This reference code is logged for information only.
error
FRU List: 27578133 IOA detected recoverable device bus
AJDGP01 error

IOP Servicer Response:


An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27573600 System log entry only, no service action
required
27578140 IOA detected recoverable device bus
error
27573601 System log entry only, no service action
required Servicer Response:
No action is required. This reference code is logged for
information only.
27578008 A permanent cache battery pack failure
occurred
27578141 IOA detected recoverable device error
FRU List:
CACHBAT Servicer Response:
No action is required. This reference code is logged for
STORIOA information only.

27578009 Impending cache battery pack failure 27578145 A recoverable I/O processor error
occurred.
FRU List:
CACHBAT FRU List:
STORIOA

27578012 Attached read cache devices exceed


capacity supported by IOA. Reduce the 27578146 Disk device detected recoverable error
number of read caches on the IOA. FRU List:
FRU List: FI01105
SVCDOCS
27578150 A permanent I/O processor failure
27578100 I/O processor Licensed Internal Code occurred
error FRU List:
FRU List: STORIOA
AJDGP01
ANYBRDG
IOP
27578151 I/O processor Licensed Internal Code
27578130 IOA detected recoverable device bus error
error FRU List:
Servicer Response: AJDGP01
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only. STORIOA

84
27578155 • 27579015

27578155 A permanent I/O processor failure 27579002 I/O processor card detected device error
occurred
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
STORIOA
STORIOA
27578156 A permanent I/O processor failure
occurred FI01140
FRU List:
AJDGP01 BACKPLN

STORIOA FI01106

27578157 I/O adapter card error 27579008 I/O card does not support functions
expected by devices
Servicer Response:
Display the Service Action Log entry for this SRC. If Servicer Response:
the Failing Item indicates I/O adapter, then replace the Perform IOPIP25.
I/O adapter. If the Failing Item indicates SVCDOCS, FRU List:
then do NOT replace the I/O adapter. This is a SVCDOCS
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
27579009 Call your next level of support for
1. If the I/O Processor is not operable and disk units
assistance
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP FRU List:
may then need to be Varied On. SVCDOCS
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary 27579010 Cache data associated with attached
On attached resources. devices cannot be found. Perform
FRU List: IOPIP31.
SVCDOCS FRU List:
SVCDOCS
27578200 I/O processor Licensed Internal Code
error 27579011 Cache data belongs to devices other
FRU List: than those attached
AJDGP01 Servicer Response:
Perform IOPIP32.
IOP
FRU List:
SVCDOCS
27579000 I/O processor card detected device error
FRU List: 27579014 Mode jumper overridden due to cache
FI01105 data in conflicting mode See
JOVERRIDE.
STORIOA
FRU List:
SVCDOCS
27579001 I/O processor card detected device
configuration error
27579015 Mode jumper missing
Servicer Response:
Perform IOPIP33. Servicer Response:
See See Mode jumper is missing in Storage I/O card modes
FRU List: and jumpers.
SVCDOCS
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 85


27579020 • 27579040

27579020 Array not functional due to present 27579027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS

27579021 Array not functional due to present 27579028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27579022 Array not functional due to present
hardware configuration.
27579029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
27579023 Array not functional due to present
hardware configuration.
2757902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
27579024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
Perform IOPIP22. 27579030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
27579025 Disk unit is not supported at its
physical location.
27579031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No action required. Protection will be automatically
FRU List: restarted.
SVCDOCS

27579040 Array protection temporarily suspended


27579026 Array not functional due to present
hardware configuration. Servicer Response:
No action required. Protection will be automatically
Servicer Response: restarted.
Perform IOPIP22.
FRU List:
SVCDOCS

86
27579041 • 27579090

Look for Product Activity Log entries for other IOP


27579041 Background array parity check detected
reference codes and take action on them.
and corrected errors. Call your next level
of support to report the problem. FRU List:
SVCDOCS
FRU List:
AJDGP01
27579071 Link from IOA to auxiliary cache IOA
went operational
27579050 Required cache data cannot be located
for a disk unit. Servicer Response:
No service action required.
Servicer Response:
Perform IOPIP30.
27579072 Link from IOA to auxiliary cache IOA
FRU List:
went non-operational
SVCDOCS
Servicer Response:
No service action required.
27579051 IOP cache data exists for a missing or
failed device.
27579073 Incompatible or non-operational
Servicer Response:
auxiliary cache IOA attached. Perform
If all configured units are missing, a 9054 reference
IOPIP40.
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference FRU List:
code. SVCDOCS

Otherwise, perform IOPIP27.


27579081 I/O processor card detected device error
FRU List:
FRU List:
SVCDOCS
FI01105

27579052 Cache data exists for device that has STORIOA


been modified.
Servicer Response: 27579082 I/O processor card detected device error
Contact your next level of support.
Servicer Response:
FRU List: Perform IOPIP16.
SVCDOCS
FRU List:
FI01105
27579053 IOP resources not available due to
previous problems. STORIOA
Servicer Response:
Take action on other IOP reference codes which have FI01140
surfaced.
BACKPLN
If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable FI01106
media. Look for Product Activity Log entries for other
IOP reference codes and take action on them. 27579090 Disk unit has been modified after the
FRU List: last known status.
SVCDOCS Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
27579054 IOP resources not available due to go to the list of system reference codes and use the new
previous problems. reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
Servicer Response: support.
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you FRU List:
cannot perform a type A or B IPL, perform a type D SVCDOCS
IPL from removable media.

Chapter 2. 2xxx Reference Codes 87


27579091 • 27633022

27579091 Incorrect hardware configuration change 27633006 System bus error


has been detected.
FRU List:
Servicer Response: IOP
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new ANYBUS
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of STORIOA
support.
FRU List: 27633020 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
27579092 Disk unit requires initialization before Error occurred on SCSI bus 0. To correct or isolate a
use. possible user error or configuration error, perform
Servicer Response: IOPIP17. Use the failing item (FI) codes to find failing
Perform IOPIP26. devices.

FRU List: FRU List:


SVCDOCS USER

FI01107
27579093 Read cache device not in correct format
Servicer Response: STORIOA
Contact your next level of support.
FRU List: 27633021 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
2757B934 Incompatible hardware detected. Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
2757FF3D I/O adapter detected recoverable error USER
FRU List:
STORIOA FI01107

ANYBRDG STORIOA

2757FF6D I/O processor detected a recoverable 27633022 I/O processor detected a SCSI bus
system bus error configuration error

FRU List: Servicer Response:


IOP Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
ANYBUS IOPIP17. Use the failing item (FI) codes to find failing
devices.

27631310 I/O processor resource not available FRU List:


USER
Servicer Response:
The I/O processor error log is being filled faster than FI01107
the errors are being reported to the system. Check other
errors reported to the system and correct them. STORIOA

88
27633023 • 27633123

27633023 I/O processor detected a SCSI bus 27633103 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a Error occurred on SCSI bus 3. Perform IOPIP13.
possible user error or configuration error, perform
FRU List:
IOPIP17. Use the failing item (FI) codes to find failing
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
27633120 I/O Processor detected that the bus is
27633100 I/O processor card detected interface not operational
error
Servicer Response:
Servicer Response: A device was added to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13. and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
27633121 I/O Processor detected that the bus is
FI01140
not operational
BACKPLN Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
27633101 I/O processor card detected interface the device.
error
FRU List:
Servicer Response: SVCDOCS
Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List: 27633122 I/O Processor detected that the bus is
FI01107 not operational

STORIOA Servicer Response:


A device was added to SCSI bus 2 of the I/O Adapter
FI01140 and caused the bus to become not operational. Remove
the device.
BACKPLN FRU List:
SVCDOCS
27633102 I/O processor card detected interface
error 27633123 I/O Processor detected that the bus is
Servicer Response: not operational
Error occurred on SCSI bus 2. Perform IOPIP13. Servicer Response:
FRU List: A device was added to SCSI bus 3 of the I/O Adapter
FI01107 and caused the bus to become not operational. Remove
the device.
STORIOA FRU List:
SVCDOCS
FI01140

BACKPLN

Chapter 2. 2xxx Reference Codes 89


27633140 • 27638130

FI01106
27633140 I/O Processor detected that the bus is
now operational
DEVTERM
Servicer Response:
This reference code and the 3120 reference code that FI01140
occurred before it require no service action, since SCSI
bus 0 is now operational.
27633401 Device backplane problem

27633141 I/O Processor detected that the bus is FRU List:


now operational DEVBPLN

Servicer Response:
This reference code and the 3121 reference code that 27633501 I/O processor Licensed Internal Code
occurred before it require no service action, since SCSI error
bus 1 is now operational. FRU List:
AJDGP01
27633142 I/O Processor detected that the bus is
now operational IOP

Servicer Response:
This reference code and the 3122 reference code that 27633600 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 2 is now operational.
27633601 System log entry only, no service action
27633143 I/O Processor detected that the bus is required
now operational
Servicer Response: 27638008 A permanent cache battery pack failure
This reference code and the 3123 reference code that occurred
occurred before it require no service action, since SCSI FRU List:
bus 3 is now operational. CACHBAT

27633150 I/O processor detected a SCSI bus STORIOA


configuration error
Servicer Response: 27638009 Impending cache battery pack failure
Internal and external SCSI cables are connected to SCSI
FRU List:
bus 0 at the same time. Correct the SCSI bus 0
CACHBAT
configuration.
FRU List:
27638012 Attached read cache devices exceed
SVCDOCS
capacity supported by IOA. Reduce the
number of read caches on the IOA.
27633151 I/O processor detected a SCSI bus
FRU List:
configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
27638100 I/O processor Licensed Internal Code
bus 1 at the same time. Correct the SCSI bus 1
error
configuration.
FRU List:
FRU List:
AJDGP01
SVCDOCS
IOP
27633400 I/O processor card detected device error
FRU List: 27638130 IOA detected recoverable device bus
FI02112 error
Servicer Response:
STORIOA
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.

90
27638131 • 27639001

27638131 IOA detected recoverable device bus 27638155 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An error occurred on SCSI bus 1. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
27638132 IOA detected recoverable device bus
error 27638156 A permanent I/O processor failure
occurred
Servicer Response:
An error occurred on SCSI bus 2. No action is required. FRU List:
This reference code is logged for information only. AJDGP01

27638133 IOA detected recoverable device bus STORIOA


error
Servicer Response: 27638157 I/O adapter card error
An error occurred on SCSI bus 3. No action is required. Servicer Response:
This reference code is logged for information only. Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
27638140 IOA detected recoverable device bus I/O adapter. If the Failing Item indicates SVCDOCS,
error then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
Servicer Response: processor that the I/O adapter is attached to:
No action is required. This reference code is logged for 1. If the I/O Processor is not operable and disk units
information only. are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
27638141 IOA detected recoverable device error may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
Servicer Response:
RESET(*YES) command to reset the IOP and Vary
No action is required. This reference code is logged for
On attached resources.
information only.
FRU List:
SVCDOCS
27638145 A recoverable I/O processor error
occurred.
27638200 I/O processor Licensed Internal Code
FRU List:
error
STORIOA
FRU List:
AJDGP01
27638146 Disk device detected recoverable error
FRU List: IOP
FI01105
27639000 I/O processor card detected device error
27638150 A permanent I/O processor failure
occurred FRU List:
FI01105
FRU List:
STORIOA STORIOA

ANYBRDG
27639001 I/O processor card detected device
configuration error
27638151 I/O processor Licensed Internal Code
error Servicer Response:
Perform IOPIP33.
FRU List:
AJDGP01 FRU List:
SVCDOCS
STORIOA

Chapter 2. 2xxx Reference Codes 91


27639002 • 27639026

27639002 I/O processor card detected device error 27639020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
27639021 Array not functional due to present
FI01140 hardware configuration.

BACKPLN Servicer Response:


Perform IOPIP20.
FI01106 FRU List:
SVCDOCS
27639008 I/O card does not support functions
expected by devices 27639022 Array not functional due to present
Servicer Response: hardware configuration.
Perform IOPIP25. Servicer Response:
FRU List: Perform IOPIP22.
SVCDOCS FRU List:
SVCDOCS
27639009 Call your next level of support for
assistance 27639023 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS Servicer Response:
Perform IOPIP22.
27639010 Cache data associated with attached FRU List:
devices cannot be found. Perform SVCDOCS
IOPIP31.
FRU List: 27639024 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
27639011 Cache data belongs to devices other Perform IOPIP22.
than those attached
FRU List:
Servicer Response: SVCDOCS
Perform IOPIP32.
FRU List: 27639025 Disk unit is not supported at its
SVCDOCS physical location.
Servicer Response:
27639014 Mode jumper overridden due to cache Perform IOPIP21.
data in conflicting mode See
JOVERRIDE. FRU List:
SVCDOCS
FRU List:
SVCDOCS
27639026 Array not functional due to present
hardware configuration.
27639015 Mode jumper missing
Servicer Response:
Servicer Response: Perform IOPIP22.
See See Mode jumper is missing in Storage I/O card modes
and jumpers. FRU List:
SVCDOCS
FRU List:
SVCDOCS

92
27639027 • 27639054

27639027 Array not functional due to present 27639041 Background array parity check detected
hardware configuration. and corrected errors. Call your next level
of support to report the problem.
Servicer Response:
Perform IOPIP34. FRU List:
AJDGP01
FRU List:
SVCDOCS
27639050 Required cache data cannot be located
for a disk unit.
27639028 Incorrect hardware configuration change
has been detected. Servicer Response:
Perform IOPIP30.
Servicer Response:
Reduce the number of arrays on IOP. Either move all FRU List:
devices in an array to another IOP that supports arrays, SVCDOCS
or stop an array on this IOP.
FRU List: 27639051 IOP cache data exists for a missing or
SVCDOCS failed device.
Servicer Response:
27639029 Incorrect hardware configuration change If all configured units are missing, a 9054 reference
has been detected. code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
Servicer Response:
code.
Contact your next level of support.
FRU List: Otherwise, perform IOPIP27.
SVCDOCS
FRU List:
SVCDOCS
2763902F Array addendum Product Activity Log
entry
27639052 Cache data exists for device that has
Servicer Response: been modified.
This entry contains additional array information for
Servicer Response:
90xx reference codes when the array contains more
Contact your next level of support.
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the FRU List:
starting point for this problem. SVCDOCS

27639030 Array no longer protected due to 27639053 IOP resources not available due to
missing or failed disk unit. Perform previous problems.
IOPIP21.
Servicer Response:
FRU List: Take action on other IOP reference codes which have
SVCDOCS surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
27639031 Array protection temporarily suspended
for other IOP reference codes and take action on them.
Servicer Response:
FRU List:
No action required. Protection will be automatically
SVCDOCS
restarted.

27639054 IOP resources not available due to


27639040 Array protection temporarily suspended
previous problems.
Servicer Response:
Servicer Response:
No action required. Protection will be automatically
Power off the system and remove all new or
restarted.
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.

Chapter 2. 2xxx Reference Codes 93


27639071 • 27781310

FRU List:
27639091 Incorrect hardware configuration change
SVCDOCS
has been detected.
Servicer Response:
27639071 Link from IOA to auxiliary cache IOA
Re-IPL the system. If any reference codes are surfaced,
went operational
go to the list of system reference codes and use the new
Servicer Response: reference code as the entry point to the problem. If you
No service action required. cannot resolve the problem, contact your next level of
support.
27639072 Link from IOA to auxiliary cache IOA FRU List:
went non-operational SVCDOCS
Servicer Response:
No service action required. 27639092 Disk unit requires initialization before
use.
27639073 Incompatible or non-operational Servicer Response:
auxiliary cache IOA attached. Perform Perform IOPIP26.
IOPIP40.
FRU List:
FRU List: SVCDOCS
SVCDOCS
27639093 Read cache device not in correct format
27639081 I/O processor card detected device error
Servicer Response:
FRU List: Contact your next level of support.
FI01105
FRU List:
SVCDOCS
STORIOA

2763B934 Incompatible hardware detected.


27639082 I/O processor card detected device error
FRU List:
Servicer Response: STORIOA
Perform IOPIP16.
FRU List: 2763FF3D I/O adapter detected recoverable error
FI01105
FRU List:
STORIOA STORIOA

FI01140 ANYBRDG

BACKPLN 2763FF6D I/O processor detected a recoverable


system bus error
FI01106
FRU List:
IOP
27639090 Disk unit has been modified after the
last known status. ANYBUS
Servicer Response:
Re-IPL the system. If any reference codes are surfaced, 27781310 I/O processor resource not available
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you Servicer Response:
cannot resolve the problem, contact your next level of The I/O processor error log is being filled faster than
support. the errors are being reported to the system. Check other
errors reported to the system and correct them.
FRU List:
SVCDOCS

94
27783006 • 27783102

27783006 System bus error 27783023 I/O processor detected a SCSI bus
configuration error
FRU List:
IOP Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
ANYBUS possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
27783020 I/O processor detected a SCSI bus USER
configuration error
FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
STORIOA
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
devices. 27783100 I/O processor card detected interface
error
FRU List:
USER Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13.
FI01107
FRU List:
FI01107
STORIOA
STORIOA
27783021 I/O processor detected a SCSI bus
configuration error FI01140
Servicer Response:
BACKPLN
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing 27783101 I/O processor card detected interface
devices. error
FRU List: Servicer Response:
USER Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List:
FI01107
FI01107
STORIOA
STORIOA

27783022 I/O processor detected a SCSI bus FI01140


configuration error
Servicer Response: BACKPLN
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform 27783102 I/O processor card detected interface
IOPIP17. Use the failing item (FI) codes to find failing error
devices.
Servicer Response:
FRU List: Error occurred on SCSI bus 2. Perform IOPIP13.
USER
FRU List:
FI01107 FI01107

STORIOA STORIOA

FI01140

BACKPLN

Chapter 2. 2xxx Reference Codes 95


27783103 • 27783400

27783103 I/O processor card detected interface 27783140 I/O Processor detected that the bus is
error now operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
FRU List:
bus 0 is now operational.
FI01107

STORIOA 27783141 I/O Processor detected that the bus is


now operational
FI01140 Servicer Response:
This reference code and the 3121 reference code that
BACKPLN occurred before it require no service action, since SCSI
bus 1 is now operational.
27783120 I/O Processor detected that the bus is
not operational 27783142 I/O Processor detected that the bus is
Servicer Response: now operational
A device was added to SCSI bus 0 of the I/O Adapter Servicer Response:
and caused the bus to become not operational. Remove This reference code and the 3122 reference code that
the device. occurred before it require no service action, since SCSI
FRU List: bus 2 is now operational.
SVCDOCS
27783143 I/O Processor detected that the bus is
27783121 I/O Processor detected that the bus is now operational
not operational Servicer Response:
Servicer Response: This reference code and the 3123 reference code that
A device was added to SCSI bus 1 of the I/O Adapter occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove bus 3 is now operational.
the device.
FRU List: 27783150 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
27783122 I/O Processor detected that the bus is Internal and external SCSI cables are connected to SCSI
not operational bus 0 at the same time. Correct the SCSI bus 0
configuration.
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter FRU List:
and caused the bus to become not operational. Remove SVCDOCS
the device.
FRU List: 27783151 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
27783123 I/O Processor detected that the bus is Internal and external SCSI cables are connected to SCSI
not operational bus 1 at the same time. Correct the SCSI bus 1
configuration.
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter FRU List:
and caused the bus to become not operational. Remove SVCDOCS
the device.
FRU List: 27783400 I/O processor card detected device error
SVCDOCS FRU List:
FI02112

STORIOA

96
27783401 • 27788151

FI01106
27788131 IOA detected recoverable device bus
error
DEVTERM
Servicer Response:
FI01140 An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.

27783401 Device backplane problem


27788132 IOA detected recoverable device bus
FRU List: error
DEVBPLN
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
27783501 I/O processor Licensed Internal Code This reference code is logged for information only.
error.
FRU List: 27788133 IOA detected recoverable device bus
AJDGP01 error

IOP Servicer Response:


An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27783600 System log entry only, no service action
required
27788140 IOA detected recoverable device bus
error
27783601 System log entry only, no service action
required Servicer Response:
No action is required. This reference code is logged for
information only.
27788008 A permanent cache battery pack failure
occurred
27788141 IOA detected recoverable device error
FRU List:
CACHBAT Servicer Response:
No action is required. This reference code is logged for
STORIOA information only.

27788009 Impending cache battery pack failure 27788145 A recoverable I/O processor error
occurred.
FRU List:
CACHBAT FRU List:
STORIOA

27788012 Attached read cache devices exceed


capacity supported by IOA. Reduce the 27788146 Disk device detected recoverable error
number of read caches on the IOA. FRU List:
FRU List: FI01105
SVCDOCS
27788150 A permanent I/O processor failure
27788100 I/O processor Licensed Internal Code occurred
error FRU List:
FRU List: STORIOA
AJDGP01
ANYBRDG
IOP
27788151 I/O processor Licensed Internal Code
27788130 IOA detected recoverable device bus error
error FRU List:
Servicer Response: AJDGP01
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only. STORIOA

Chapter 2. 2xxx Reference Codes 97


27788155 • 27789015

27788155 A permanent I/O processor failure 27789002 I/O processor card detected device error
occurred
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
STORIOA
STORIOA
27788156 A permanent I/O processor failure
occurred FI01140
FRU List:
AJDGP01 BACKPLN

STORIOA FI01106

27788157 I/O adapter card error 27789008 I/O card does not support functions
expected by devices
Servicer Response:
Display the Service Action Log entry for this SRC. If Servicer Response:
the Failing Item indicates I/O adapter, then replace the Perform IOPIP25.
I/O adapter. If the Failing Item indicates SVCDOCS, FRU List:
then do NOT replace the I/O adapter. This is a SVCDOCS
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
27789009 Call your next level of support for
1. If the I/O Processor is not operable and disk units
assistance
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP FRU List:
may then need to be Varied On. SVCDOCS
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary 27789010 Cache data associated with attached
On attached resources. devices cannot be found. Perform
FRU List: IOPIP31.
SVCDOCS FRU List:
SVCDOCS
27788200 I/O processor Licensed Internal Code
error 27789011 Cache data belongs to devices other
FRU List: than those attached
AJDGP01 Servicer Response:
Perform IOPIP32.
IOP
FRU List:
SVCDOCS
27789000 I/O processor card detected device error
FRU List: 27789014 Mode jumper overridden due to cache
FI01105 data in conflicting mode See
JOVERRIDE.
STORIOA
FRU List:
SVCDOCS
27789001 I/O processor card detected device
configuration error
27789015 Mode jumper missing
Servicer Response:
Perform IOPIP33. Servicer Response:
See See Mode jumper is missing in Storage I/O card modes
FRU List: and jumpers.
SVCDOCS
FRU List:
SVCDOCS

98
27789020 • 27789040

27789020 Array not functional due to present 27789027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS

27789021 Array not functional due to present 27789028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27789022 Array not functional due to present
hardware configuration.
27789029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
27789023 Array not functional due to present
hardware configuration.
2778902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
27789024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
Perform IOPIP22. 27789030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
27789025 Disk unit is not supported at its
physical location.
27789031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No action required. Protection will be automatically
FRU List: restarted.
SVCDOCS

27789040 Array protection temporarily suspended


27789026 Array not functional due to present
hardware configuration. Servicer Response:
No action required. Protection will be automatically
Servicer Response: restarted.
Perform IOPIP22.
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 99


27789041 • 27789090

Look for Product Activity Log entries for other IOP


27789041 Background array parity check detected
reference codes and take action on them.
and corrected errors. Call your next level
of support to report the problem. FRU List:
SVCDOCS
FRU List:
AJDGP01
27789071 Link from IOA to auxiliary cache IOA
went operational
27789050 Required cache data cannot be located
for a disk unit. Servicer Response:
No service action required.
Servicer Response:
Perform IOPIP30.
27789072 Link from IOA to auxiliary cache IOA
FRU List:
went non-operational
SVCDOCS
Servicer Response:
No service action required.
27789051 IOP cache data exists for a missing or
failed device.
27789073 Incompatible or non-operational
Servicer Response:
auxiliary cache IOA attached. Perform
If all configured units are missing, a 9054 reference
IOPIP40.
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference FRU List:
code. SVCDOCS

Otherwise, perform IOPIP27.


27789081 I/O processor card detected device error
FRU List:
FRU List:
SVCDOCS
FI01105

27789052 Cache data exists for device that has STORIOA


been modified.
Servicer Response: 27789082 I/O processor card detected device error
Contact your next level of support.
Servicer Response:
FRU List: Perform IOPIP16.
SVCDOCS
FRU List:
FI01105
27789053 IOP resources not available due to
previous problems. STORIOA
Servicer Response:
Take action on other IOP reference codes which have FI01140
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from BACKPLN
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them. FI01106
FRU List:
SVCDOCS 27789090 Disk unit has been modified after the
last known status.
27789054 IOP resources not available due to Servicer Response:
previous problems. Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
Servicer Response: reference code as the entry point to the problem. If you
Power off the system and remove all new or cannot resolve the problem, contact your next level of
replacement disk units. IPL the system to DST. If you support.
cannot perform a type A or B IPL, perform a type D
IPL from removable media. FRU List:
SVCDOCS

100
27789091 • 27803022

27789091 Incorrect hardware configuration change 27803006 System bus error


has been detected.
FRU List:
Servicer Response: IOP
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new ANYBUS
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of STORIOA
support.
FRU List: 27803020 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
27789092 Disk unit requires initialization before Error occurred on SCSI bus 0. To correct or isolate a
use. possible user error or configuration error, perform
Servicer Response: IOPIP17. Use the failing item (FI) codes to find failing
Perform IOPIP26. devices.

FRU List: FRU List:


SVCDOCS USER

FI01107
27789093 Read cache device not in correct format
Servicer Response: STORIOA
Contact your next level of support.
FRU List: 27803021 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
2778B934 Incompatible hardware detected. Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
2778FF3D I/O adapter detected recoverable error USER
FRU List:
STORIOA FI01107

ANYBRDG STORIOA

2778FF6D I/O processor detected a recoverable 27803022 I/O processor detected a SCSI bus
system bus error configuration error

FRU List: Servicer Response:


IOP Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
ANYBUS IOPIP17. Use the failing item (FI) codes to find failing
devices.

27801310 I/O processor resource not available FRU List:


USER
Servicer Response:
The I/O processor error log is being filled faster than FI01107
the errors are being reported to the system. Check other
errors reported to the system and correct them. STORIOA

Chapter 2. 2xxx Reference Codes 101


27803023 • 27803123

27803023 I/O processor detected a SCSI bus 27803103 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a Error occurred on SCSI bus 3. Perform IOPIP13.
possible user error or configuration error, perform
FRU List:
IOPIP17. Use the failing item (FI) codes to find failing
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
27803120 I/O Processor detected that the bus is
27803100 I/O processor card detected interface not operational
error
Servicer Response:
Servicer Response: A device was added to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13. and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
27803121 I/O Processor detected that the bus is
FI01140
not operational
BACKPLN Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
27803101 I/O processor card detected interface the device.
error
FRU List:
Servicer Response: SVCDOCS
Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List: 27803122 I/O Processor detected that the bus is
FI01107 not operational

STORIOA Servicer Response:


A device was added to SCSI bus 2 of the I/O Adapter
FI01140 and caused the bus to become not operational. Remove
the device.
BACKPLN FRU List:
SVCDOCS
27803102 I/O processor card detected interface
error 27803123 I/O Processor detected that the bus is
Servicer Response: not operational
Error occurred on SCSI bus 2. Perform IOPIP13. Servicer Response:
FRU List: A device was added to SCSI bus 3 of the I/O Adapter
FI01107 and caused the bus to become not operational. Remove
the device.
STORIOA FRU List:
SVCDOCS
FI01140

BACKPLN

102
27803140 • 27808130

FI01106
27803140 I/O Processor detected that the bus is
now operational
DEVTERM
Servicer Response:
This reference code and the 3120 reference code that FI01140
occurred before it require no service action, since SCSI
bus 0 is now operational.
27803401 Device backplane problem

27803141 I/O Processor detected that the bus is FRU List:


now operational DEVBPLN

Servicer Response:
This reference code and the 3121 reference code that 27803501 I/O processor Licensed Internal Code
occurred before it require no service action, since SCSI error
bus 1 is now operational. FRU List:
AJDGP01
27803142 I/O Processor detected that the bus is
now operational IOP

Servicer Response:
This reference code and the 3122 reference code that 27803600 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 2 is now operational.
27803601 System log entry only, no service action
27803143 I/O Processor detected that the bus is required
now operational
Servicer Response: 27808008 A permanent cache battery pack failure
This reference code and the 3123 reference code that occurred
occurred before it require no service action, since SCSI FRU List:
bus 3 is now operational. CACHBAT

27803150 I/O processor detected a SCSI bus STORIOA


configuration error
Servicer Response: 27808009 Impending cache battery pack failure
Internal and external SCSI cables are connected to SCSI
FRU List:
bus 0 at the same time. Correct the SCSI bus 0
CACHBAT
configuration.
FRU List:
27808012 Attached read cache devices exceed
SVCDOCS
capacity supported by IOA. Reduce the
number of read caches on the IOA.
27803151 I/O processor detected a SCSI bus
FRU List:
configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
27808100 I/O processor Licensed Internal Code
bus 1 at the same time. Correct the SCSI bus 1
error
configuration.
FRU List:
FRU List:
AJDGP01
SVCDOCS
IOP
27803400 I/O processor card detected device error
FRU List: 27808130 IOA detected recoverable device bus
FI02112 error
Servicer Response:
STORIOA
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.

Chapter 2. 2xxx Reference Codes 103


27808131 • 27809001

27808131 IOA detected recoverable device bus 27808155 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An error occurred on SCSI bus 1. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
27808132 IOA detected recoverable device bus
error 27808156 A permanent I/O processor failure
occurred
Servicer Response:
An error occurred on SCSI bus 2. No action is required. FRU List:
This reference code is logged for information only. AJDGP01

27808133 IOA detected recoverable device bus STORIOA


error
Servicer Response: 27808157 I/O adapter card error
An error occurred on SCSI bus 3. No action is required. Servicer Response:
This reference code is logged for information only. Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
27808140 IOA detected recoverable device bus I/O adapter. If the Failing Item indicates SVCDOCS,
error then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
Servicer Response: processor that the I/O adapter is attached to:
No action is required. This reference code is logged for 1. If the I/O Processor is not operable and disk units
information only. are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
27808141 IOA detected recoverable device error may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
Servicer Response:
RESET(*YES) command to reset the IOP and Vary
No action is required. This reference code is logged for
On attached resources.
information only.
FRU List:
SVCDOCS
27808145 A recoverable I/O processor error
occurred.
27808200 I/O processor Licensed Internal Code
FRU List:
error
STORIOA
FRU List:
AJDGP01
27808146 Disk device detected recoverable error
FRU List: IOP
FI01105
27809000 I/O processor card detected device error
27808150 A permanent I/O processor failure
occurred FRU List:
FI01105
FRU List:
STORIOA STORIOA

ANYBRDG
27809001 I/O processor card detected device
configuration error
27808151 I/O processor Licensed Internal Code
error Servicer Response:
Perform IOPIP33.
FRU List:
AJDGP01 FRU List:
SVCDOCS
STORIOA

104
27809002 • 27809026

27809002 I/O processor card detected device error 27809020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
27809021 Array not functional due to present
FI01140 hardware configuration.

BACKPLN Servicer Response:


Perform IOPIP20.
FI01106 FRU List:
SVCDOCS
27809008 I/O card does not support functions
expected by devices 27809022 Array not functional due to present
Servicer Response: hardware configuration.
Perform IOPIP25. Servicer Response:
FRU List: Perform IOPIP22.
SVCDOCS FRU List:
SVCDOCS
27809009 Call your next level of support for
assistance 27809023 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS Servicer Response:
Perform IOPIP22.
27809010 Cache data associated with attached FRU List:
devices cannot be found. Perform SVCDOCS
IOPIP31.
FRU List: 27809024 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
27809011 Cache data belongs to devices other Perform IOPIP22.
than those attached
FRU List:
Servicer Response: SVCDOCS
Perform IOPIP32.
FRU List: 27809025 Disk unit is not supported at its
SVCDOCS physical location.
Servicer Response:
27809014 Mode jumper overridden due to cache Perform IOPIP21.
data in conflicting mode See
JOVERRIDE. FRU List:
SVCDOCS
FRU List:
SVCDOCS
27809026 Array not functional due to present
hardware configuration.
27809015 Mode jumper missing
Servicer Response:
Servicer Response: Perform IOPIP22.
See See Mode jumper is missing in Storage I/O card modes
and jumpers. FRU List:
SVCDOCS
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 105


27809027 • 27809054

27809027 Array not functional due to present 27809041 Background array parity check detected
hardware configuration. and corrected errors. Call your next level
of support to report the problem.
Servicer Response:
Perform IOPIP34. FRU List:
AJDGP01
FRU List:
SVCDOCS
27809050 Required cache data cannot be located
for a disk unit.
27809028 Incorrect hardware configuration change
has been detected. Servicer Response:
Perform IOPIP30.
Servicer Response:
Reduce the number of arrays on IOP. Either move all FRU List:
devices in an array to another IOP that supports arrays, SVCDOCS
or stop an array on this IOP.
FRU List: 27809051 IOP cache data exists for a missing or
SVCDOCS failed device.
Servicer Response:
27809029 Incorrect hardware configuration change If all configured units are missing, a 9054 reference
has been detected. code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
Servicer Response:
code.
Contact your next level of support.
FRU List: Otherwise, perform IOPIP27.
SVCDOCS
FRU List:
SVCDOCS
2780902F Array addendum Product Activity Log
entry
27809052 Cache data exists for device that has
Servicer Response: been modified.
This entry contains additional array information for
Servicer Response:
90xx reference codes when the array contains more
Contact your next level of support.
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the FRU List:
starting point for this problem. SVCDOCS

27809030 Array no longer protected due to 27809053 IOP resources not available due to
missing or failed disk unit. Perform previous problems.
IOPIP21.
Servicer Response:
FRU List: Take action on other IOP reference codes which have
SVCDOCS surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
27809031 Array protection temporarily suspended
for other IOP reference codes and take action on them.
Servicer Response:
FRU List:
No action required. Protection will be automatically
SVCDOCS
restarted.

27809054 IOP resources not available due to


27809040 Array protection temporarily suspended
previous problems.
Servicer Response:
Servicer Response:
No action required. Protection will be automatically
Power off the system and remove all new or
restarted.
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.

106
27809071 • 27821310

FRU List:
27809091 Incorrect hardware configuration change
SVCDOCS
has been detected.
Servicer Response:
27809071 Link from IOA to auxiliary cache IOA
Re-IPL the system. If any reference codes are surfaced,
went operational
go to the list of system reference codes and use the new
Servicer Response: reference code as the entry point to the problem. If you
No service action required. cannot resolve the problem, contact your next level of
support.
27809072 Link from IOA to auxiliary cache IOA FRU List:
went non-operational SVCDOCS
Servicer Response:
No service action required. 27809092 Disk unit requires initialization before
use.
27809073 Incompatible or non-operational Servicer Response:
auxiliary cache IOA attached. Perform Perform IOPIP26.
IOPIP40.
FRU List:
FRU List: SVCDOCS
SVCDOCS
27809093 Read cache device not in correct format
27809081 I/O processor card detected device error
Servicer Response:
FRU List: Contact your next level of support.
FI01105
FRU List:
SVCDOCS
STORIOA

2780B934 Incompatible hardware detected.


27809082 I/O processor card detected device error
FRU List:
Servicer Response: STORIOA
Perform IOPIP16.
FRU List: 2780FF3D I/O adapter detected recoverable error
FI01105
FRU List:
STORIOA STORIOA

FI01140 ANYBRDG

BACKPLN 2780FF6D I/O processor detected a recoverable


system bus error
FI01106
FRU List:
IOP
27809090 Disk unit has been modified after the
last known status. ANYBUS
Servicer Response:
Re-IPL the system. If any reference codes are surfaced, 27821310 I/O processor resource not available
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you Servicer Response:
cannot resolve the problem, contact your next level of The I/O processor error log is being filled faster than
support. the errors are being reported to the system. Check other
errors reported to the system and correct them.
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 107


27823006 • 27823102

27823006 System bus error 27823023 I/O processor detected a SCSI bus
configuration error
FRU List:
IOP Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
ANYBUS possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
27823020 I/O processor detected a SCSI bus USER
configuration error
FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
STORIOA
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
devices. 27823100 I/O processor card detected interface
error
FRU List:
USER Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13.
FI01107
FRU List:
FI01107
STORIOA
STORIOA
27823021 I/O processor detected a SCSI bus
configuration error FI01140
Servicer Response:
BACKPLN
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing 27823101 I/O processor card detected interface
devices. error
FRU List: Servicer Response:
USER Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List:
FI01107
FI01107
STORIOA
STORIOA

27823022 I/O processor detected a SCSI bus FI01140


configuration error
Servicer Response: BACKPLN
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform 27823102 I/O processor card detected interface
IOPIP17. Use the failing item (FI) codes to find failing error
devices.
Servicer Response:
FRU List: Error occurred on SCSI bus 2. Perform IOPIP13.
USER
FRU List:
FI01107 FI01107

STORIOA STORIOA

FI01140

BACKPLN

108
27823103 • 27823400

27823103 I/O processor card detected interface 27823140 I/O Processor detected that the bus is
error now operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
FRU List:
bus 0 is now operational.
FI01107

STORIOA 27823141 I/O Processor detected that the bus is


now operational
FI01140 Servicer Response:
This reference code and the 3121 reference code that
BACKPLN occurred before it require no service action, since SCSI
bus 1 is now operational.
27823120 I/O Processor detected that the bus is
not operational 27823142 I/O Processor detected that the bus is
Servicer Response: now operational
A device was added to SCSI bus 0 of the I/O Adapter Servicer Response:
and caused the bus to become not operational. Remove This reference code and the 3122 reference code that
the device. occurred before it require no service action, since SCSI
FRU List: bus 2 is now operational.
SVCDOCS
27823143 I/O Processor detected that the bus is
27823121 I/O Processor detected that the bus is now operational
not operational Servicer Response:
Servicer Response: This reference code and the 3123 reference code that
A device was added to SCSI bus 1 of the I/O Adapter occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove bus 3 is now operational.
the device.
FRU List: 27823150 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
27823122 I/O Processor detected that the bus is Internal and external SCSI cables are connected to SCSI
not operational bus 0 at the same time. Correct the SCSI bus 0
configuration.
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter FRU List:
and caused the bus to become not operational. Remove SVCDOCS
the device.
FRU List: 27823151 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
27823123 I/O Processor detected that the bus is Internal and external SCSI cables are connected to SCSI
not operational bus 1 at the same time. Correct the SCSI bus 1
configuration.
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter FRU List:
and caused the bus to become not operational. Remove SVCDOCS
the device.
FRU List: 27823400 I/O processor card detected device error
SVCDOCS FRU List:
FI02112

STORIOA

Chapter 2. 2xxx Reference Codes 109


27823401 • 27828151

FI01106
27828131 IOA detected recoverable device bus
error
DEVTERM
Servicer Response:
FI01140 An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.

27823401 Device backplane problem


27828132 IOA detected recoverable device bus
FRU List: error
DEVBPLN
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
27823501 I/O processor Licensed Internal Code This reference code is logged for information only.
error
FRU List: 27828133 IOA detected recoverable device bus
AJDGP01 error

IOP Servicer Response:


An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27823600 System log entry only, no service action
required
27828140 IOA detected recoverable device bus
error
27823601 System log entry only, no service action
required Servicer Response:
No action is required. This reference code is logged for
information only.
27828008 A permanent cache battery pack failure
occurred
27828141 IOA detected recoverable device error
FRU List:
CACHBAT Servicer Response:
No action is required. This reference code is logged for
STORIOA information only.

27828009 Impending cache battery pack failure 27828145 A recoverable I/O processor error
occurred.
FRU List:
CACHBAT FRU List:
STORIOA

27828012 Attached read cache devices exceed


capacity supported by IOA. Reduce the 27828146 Disk device detected recoverable error
number of read caches on the IOA. FRU List:
FRU List: FI01105
SVCDOCS
27828150 A permanent I/O processor failure
27828100 I/O processor Licensed Internal Code occurred
error FRU List:
FRU List: STORIOA
AJDGP01
ANYBRDG
IOP
27828151 I/O processor Licensed Internal Code
27828130 IOA detected recoverable device bus error
error FRU List:
Servicer Response: AJDGP01
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only. STORIOA

110
27828155 • 27829015

27828155 A permanent I/O processor failure 27829002 I/O processor card detected device error
occurred
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
STORIOA
STORIOA
27828156 A permanent I/O processor failure
occurred FI01140
FRU List:
AJDGP01 BACKPLN

STORIOA FI01106

27828157 I/O adapter card error 27829008 I/O card does not support functions
expected by devices
Servicer Response:
Display the Service Action Log entry for this SRC. If Servicer Response:
the Failing Item indicates I/O adapter, then replace the Perform IOPIP25.
I/O adapter. If the Failing Item indicates SVCDOCS, FRU List:
then do NOT replace the I/O adapter. This is a SVCDOCS
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
27829009 Call your next level of support for
1. If the I/O Processor is not operable and disk units
assistance
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP FRU List:
may then need to be Varied On. SVCDOCS
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary 27829010 Cache data associated with attached
On attached resources. devices cannot be found. Perform
FRU List: IOPIP31.
SVCDOCS FRU List:
SVCDOCS
27828200 I/O processor Licensed Internal Code
error 27829011 Cache data belongs to devices other
FRU List: than those attached
AJDGP01 Servicer Response:
Perform IOPIP32.
IOP
FRU List:
SVCDOCS
27829000 I/O processor card detected device error
FRU List: 27829014 Mode jumper overridden due to cache
FI01105 data in conflicting mode. See
JOVERRIDE.
STORIOA
FRU List:
SVCDOCS
27829001 I/O processor card detected device
configuration error
27829015 Mode jumper missing
Servicer Response:
Perform IOPIP33. Servicer Response:
See See Mode jumper is missing in Storage I/O card modes
FRU List: and jumpers.
SVCDOCS
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 111


27829020 • 27829040

27829020 Array not functional due to present 27829027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS

27829021 Array not functional due to present 27829028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27829022 Array not functional due to present
hardware configuration.
27829029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
27829023 Array not functional due to present
hardware configuration.
2782902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
27829024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
Perform IOPIP22. 27829030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
27829025 Disk unit is not supported at its
physical location.
27829031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No action required. Protection will be automatically
FRU List: restarted.
SVCDOCS

27829040 Array protection temporarily suspended


27829026 Array not functional due to present
hardware configuration. Servicer Response:
No action required. Protection will be automatically
Servicer Response: restarted.
Perform IOPIP22.
FRU List:
SVCDOCS

112
27829041 • 27829090

FRU List:
27829041 Background array parity check detected
SVCDOCS
and corrected errors. Call your next level
of support to report the problem.
27829071 Link from IOA to auxiliary cache IOA
FRU List:
went operational
AJDGP01
Servicer Response:
No service action required.
27829050 Required cache data cannot be located
for a disk unit.
27829072 Link from IOA to auxiliary cache IOA
Servicer Response:
went non-operational
Perform IOPIP30.
Servicer Response:
FRU List:
No service action required.
SVCDOCS

27829073 Incompatible or non-operational


27829051 IOP cache data exists for a missing or
auxiliary cache IOA attached. Perform
failed device.
IOPIP40.
Servicer Response:
FRU List:
If all configured units are missing, a 9054 reference
SVCDOCS
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. 27829081 I/O processor card detected device error
FRU List:
Otherwise, perform IOPIP27.
FI01105
FRU List:
SVCDOCS STORIOA

27829052 Cache data exists for device that has 27829082 I/O processor card detected device error
been modified.
Servicer Response:
Servicer Response: Perform IOPIP16.
Contact your next level of support.
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
27829053 IOP resources not available due to
previous problems. FI01140

Servicer Response: BACKPLN


Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot FI01106
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them. 27829090 Disk unit has been modified after the
last known status.
FRU List:
SVCDOCS Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
27829054 IOP resources not available due to reference code as the entry point to the problem. If you
previous problems. cannot resolve the problem, contact your next level of
Servicer Response: support.
Power off the system and remove all new or FRU List:
replacement disk units. IPL the system to DST. If you SVCDOCS
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.

Chapter 2. 2xxx Reference Codes 113


27829091 • 57033022

27829091 Incorrect hardware configuration change 57033006 System bus error


has been detected.
FRU List:
Servicer Response: IOP
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new ANYBUS
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of STORIOA
support.
FRU List: 57033020 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
27829092 Disk unit requires initialization before Error occurred on SCSI bus 0. To correct or isolate a
use. possible user error or configuration error, perform
Servicer Response: IOPIP17. Use the failing item (FI) codes to find failing
Perform IOPIP26. devices.

FRU List: FRU List:


SVCDOCS USER

FI01107
27829093 Read cache device not in correct format
Servicer Response: STORIOA
Contact your next level of support.
FRU List: 57033021 I/O processor detected a SCSI bus
SVCDOCS configuration error
Servicer Response:
2782B934 Incompatible hardware detected. Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
STORIOA devices.
FRU List:
2782FF3D I/O adapter detected recoverable error USER
FRU List:
STORIOA FI01107

ANYBRDG STORIOA

2782FF6D I/O processor detected a recoverable 57033022 I/O processor detected a SCSI bus
system bus error configuration error

FRU List: Servicer Response:


IOP Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
ANYBUS IOPIP17. Use the failing item (FI) codes to find failing
devices.

57031310 I/O processor resource not available FRU List:


USER
Servicer Response:
The I/O processor error log is being filled faster than FI01107
the errors are being reported to the system. Check other
errors reported to the system and correct them. STORIOA

114
57033023 • 57033123

57033023 I/O processor detected a SCSI bus 57033103 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a Error occurred on SCSI bus 3. Perform IOPIP13.
possible user error or configuration error, perform
FRU List:
IOPIP17. Use the failing item (FI) codes to find failing
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
57033120 I/O Processor detected that the bus is
57033100 I/O processor card detected interface not operational
error
Servicer Response:
Servicer Response: A device was added to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13. and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
57033121 I/O Processor detected that the bus is
FI01140
not operational
BACKPLN Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
57033101 I/O processor card detected interface the device.
error
FRU List:
Servicer Response: SVCDOCS
Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List: 57033122 I/O Processor detected that the bus is
FI01107 not operational

STORIOA Servicer Response:


A device was added to SCSI bus 2 of the I/O Adapter
FI01140 and caused the bus to become not operational. Remove
the device.
BACKPLN FRU List:
SVCDOCS
57033102 I/O processor card detected interface
error 57033123 I/O Processor detected that the bus is
Servicer Response: not operational
Error occurred on SCSI bus 2. Perform IOPIP13. Servicer Response:
FRU List: A device was added to SCSI bus 3 of the I/O Adapter
FI01107 and caused the bus to become not operational. Remove
the device.
STORIOA FRU List:
SVCDOCS
FI01140

BACKPLN

Chapter 2. 2xxx Reference Codes 115


57033140 • 57038130

FI01106
57033140 I/O Processor detected that the bus is
now operational
DEVTERM
Servicer Response:
This reference code and the 3120 reference code that FI01140
occurred before it require no service action, since SCSI
bus 0 is now operational.
57033401 Device backplane problem

57033141 I/O Processor detected that the bus is FRU List:


now operational DEVBPLN

Servicer Response:
This reference code and the 3121 reference code that 57033501 I/O processor Licensed Internal Code
occurred before it require no service action, since SCSI error
bus 1 is now operational. FRU List:
AJDGP01
57033142 I/O Processor detected that the bus is
now operational IOP

Servicer Response:
This reference code and the 3122 reference code that 57033600 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 2 is now operational.
57033601 System log entry only, no service action
57033143 I/O Processor detected that the bus is required
now operational
Servicer Response: 57038008 A permanent cache battery pack failure
This reference code and the 3123 reference code that occurred
occurred before it require no service action, since SCSI FRU List:
bus 3 is now operational. CACHBAT

57033150 I/O processor detected a SCSI bus STORIOA


configuration error
Servicer Response: 57038009 Impending cache battery pack failure
Internal and external SCSI cables are connected to SCSI
FRU List:
bus 0 at the same time. Correct the SCSI bus 0
CACHBAT
configuration.
FRU List:
57038012 Attached read cache devices exceed
SVCDOCS
capacity supported by IOA. Reduce the
number of read caches on the IOA.
57033151 I/O processor detected a SCSI bus
FRU List:
configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
57038100 I/O processor Licensed Internal Code
bus 1 at the same time. Correct the SCSI bus 1
error
configuration.
FRU List:
FRU List:
AJDGP01
SVCDOCS
IOP
57033400 I/O processor card detected device error
FRU List: 57038130 IOA detected recoverable device bus
FI02112 error
Servicer Response:
STORIOA
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.

116
57038131 • 57039001

57038131 IOA detected recoverable device bus 57038155 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An error occurred on SCSI bus 1. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
57038132 IOA detected recoverable device bus
error 57038156 A permanent I/O processor failure
occurred
Servicer Response:
An error occurred on SCSI bus 2. No action is required. FRU List:
This reference code is logged for information only. AJDGP01

57038133 IOA detected recoverable device bus STORIOA


error
Servicer Response: 57038157 I/O adapter card error
An error occurred on SCSI bus 3. No action is required. Servicer Response:
This reference code is logged for information only. Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
57038140 IOA detected recoverable device bus I/O adapter. If the Failing Item indicates SVCDOCS,
error then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
Servicer Response: processor that the I/O adapter is attached to:
No action is required. This reference code is logged for 1. If the I/O Processor is not operable and disk units
information only. are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
57038141 IOA detected recoverable device error may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
Servicer Response:
RESET(*YES) command to reset the IOP and Vary
No action is required. This reference code is logged for
On attached resources.
information only.
FRU List:
SVCDOCS
57038145 A recoverable I/O processor error
occurred.
57038200 I/O processor Licensed Internal Code
FRU List:
error
STORIOA
FRU List:
AJDGP01
57038146 Disk device detected recoverable error
FRU List: IOP
FI01105
57039000 I/O processor card detected device error
57038150 A permanent I/O processor failure
occurred FRU List:
FI01105
FRU List:
STORIOA STORIOA

ANYBRDG
57039001 I/O processor card detected device
configuration error
57038151 I/O processor Licensed Internal Code
error Servicer Response:
Perform IOPIP33.
FRU List:
AJDGP01 FRU List:
SVCDOCS
STORIOA

Chapter 2. 2xxx Reference Codes 117


57039002 • 57039026

57039002 I/O processor card detected device error 57039020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
57039021 Array not functional due to present
FI01140 hardware configuration.

BACKPLN Servicer Response:


Perform IOPIP20.
FI01106 FRU List:
SVCDOCS
57039008 I/O card does not support functions
expected by devices 57039022 Array not functional due to present
Servicer Response: hardware configuration.
Perform IOPIP25. Servicer Response:
FRU List: Perform IOPIP22.
SVCDOCS FRU List:
SVCDOCS
57039009 Call your next level of support for
assistance 57039023 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS Servicer Response:
Perform IOPIP22.
57039010 Cache data associated with attached FRU List:
devices cannot be found. Perform SVCDOCS
IOPIP31.
FRU List: 57039024 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
57039011 Cache data belongs to devices other Perform IOPIP22.
than those attached
FRU List:
Servicer Response: SVCDOCS
Perform IOPIP32.
FRU List: 57039025 Disk unit is not supported at its
SVCDOCS physical location.
Servicer Response:
57039014 Mode jumper overridden due to cache Perform IOPIP21.
data in conflicting mode See
JOVERRIDE. FRU List:
SVCDOCS
FRU List:
SVCDOCS
57039026 Array not functional due to present
hardware configuration.
57039015 Mode jumper missing
Servicer Response:
Servicer Response: Perform IOPIP22.
See See Mode jumper is missing in Storage I/O card modes
and jumpers. FRU List:
SVCDOCS
FRU List:
SVCDOCS

118
57039027 • 57039054

57039027 Array not functional due to present 57039041 Background array parity check detected
hardware configuration. and corrected errors. Call your next level
of support to report the problem.
Servicer Response:
Perform IOPIP34. FRU List:
AJDGP01
FRU List:
SVCDOCS
57039050 Required cache data cannot be located
for a disk unit.
57039028 Incorrect hardware configuration change
has been detected. Servicer Response:
Perform IOPIP30.
Servicer Response:
Reduce the number of arrays on IOP. Either move all FRU List:
devices in an array to another IOP that supports arrays, SVCDOCS
or stop an array on this IOP.
FRU List: 57039051 IOP cache data exists for a missing or
SVCDOCS failed device.
Servicer Response:
57039029 Incorrect hardware configuration change If all configured units are missing, a 9054 reference
has been detected. code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
Servicer Response:
code. Otherwise, perform IOPIP27.
Contact your next level of support.
FRU List:
FRU List:
SVCDOCS
SVCDOCS

57039052 Cache data exists for device that has


5703902F Array addendum Product Activity Log
been modified.
entry
Servicer Response:
Servicer Response:
Contact your next level of support.
This entry contains additional array information for
90xx reference codes when the array contains more FRU List:
than 10 array members. Use the 90xx entry that SVCDOCS
occurred at the same time as this reference code as the
starting point for this problem.
57039053 IOP resources not available due to
previous problems.
57039030 Array no longer protected due to
Servicer Response:
missing or failed disk unit. Perform
Take action on other IOP reference codes which have
IOPIP21.
surfaced. If you cannot get to SST or DST, and cannot
FRU List: perform a type A or B IPL, perform a type D IPL from
SVCDOCS removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
57039031 Array protection temporarily suspended FRU List:
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
restarted. 57039054 IOP resources not available due to
previous problems.
57039040 Array protection temporarily suspended Servicer Response:
Power off the system and remove all new or
Servicer Response:
replacement disk units. IPL the system to DST. If you
No action required. Protection will be automatically
cannot perform a type A or B IPL, perform a type D
restarted.
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 119


57039071 • 57093006

reference code as the entry point to the problem. If you


57039071 Link from IOA to auxiliary cache IOA
cannot resolve the problem, contact your next level of
went operational
support.
Servicer Response:
FRU List:
No service action required.
SVCDOCS

57039072 Link from IOA to auxiliary cache IOA


57039092 Disk unit requires initialization before
went non-operational
use.
Servicer Response:
Servicer Response:
No service action required.
Perform IOPIP26.
FRU List:
57039073 Incompatible or non-operational
SVCDOCS
auxiliary cache IOA attached. Perform
IOPIP40.
57039093 Read cache device not in correct format
FRU List:
SVCDOCS Servicer Response:
Contact your next level of support.
57039081 I/O processor card detected device error FRU List:
SVCDOCS
FRU List:
FI01105
5703B934 Incompatible hardware detected.
STORIOA
FRU List:
STORIOA
57039082 I/O processor card detected device error
Servicer Response: 5703FF3D I/O adapter detected recoverable error
Perform IOPIP16.
FRU List:
FRU List: STORIOA
FI01105
ANYBRDG
STORIOA
5703FF6D I/O processor detected a recoverable
FI01140
system bus error
BACKPLN FRU List:
IOP
FI01106
ANYBUS
57039090 Disk unit has been modified after the
last known status. 57091310 I/O processor resource not available
Servicer Response: Servicer Response:
Re-IPL the system. If any reference codes are surfaced, The I/O processor error log is being filled faster than
go to the list of system reference codes and use the new the errors are being reported to the system. Check other
reference code as the entry point to the problem. If you errors reported to the system and correct them.
cannot resolve the problem, contact your next level of
support.
57093006 System bus error
FRU List:
FRU List:
SVCDOCS
IOP

57039091 Incorrect hardware configuration change ANYBUS


has been detected.
STORIOA
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new

120
57093020 • 57093103

STORIOA
57093020 I/O processor detected a SCSI bus
configuration error
57093100 I/O processor card detected interface
Servicer Response:
error
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform Servicer Response:
IOPIP17. Use the failing item (FI) codes to find failing Error occurred on SCSI bus 0. Perform IOPIP13.
devices.
FRU List:
FRU List: FI01107
USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
57093021 I/O processor detected a SCSI bus
configuration error 57093101 I/O processor card detected interface
Servicer Response: error
Error occurred on SCSI bus 1. To correct or isolate a Servicer Response:
possible user error or configuration error, perform Error occurred on SCSI bus 1. Perform IOPIP13.
IOPIP17. Use the failing item (FI) codes to find failing
devices. FRU List:
FI01107
FRU List:
USER STORIOA

FI01107 FI01140

STORIOA BACKPLN

57093022 I/O processor detected a SCSI bus 57093102 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a Error occurred on SCSI bus 2. Perform IOPIP13.
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing FRU List:
devices. FI01107

FRU List: STORIOA


USER
FI01140
FI01107
BACKPLN
STORIOA

57093103 I/O processor card detected interface


57093023 I/O processor detected a SCSI bus error
configuration error
Servicer Response:
Servicer Response: Error occurred on SCSI bus 3. Perform IOPIP13.
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform FRU List:
IOPIP17. Use the failing item (FI) codes to find failing FI01107
devices.
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN

Chapter 2. 2xxx Reference Codes 121


57093120 • 57093401

57093120 I/O Processor detected that the bus is 57093142 I/O Processor detected that the bus is
not operational now operational
Servicer Response: Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter This reference code and the 3122 reference code that
and caused the bus to become not operational. Remove occurred before it require no service action, since SCSI
the device. bus 2 is now operational.
FRU List:
SVCDOCS 57093143 I/O Processor detected that the bus is
now operational
57093121 I/O Processor detected that the bus is Servicer Response:
not operational This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
Servicer Response:
bus 3 is now operational.
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device. 57093150 I/O processor detected a SCSI bus
configuration error
FRU List:
SVCDOCS Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
57093122 I/O Processor detected that the bus is
configuration.
not operational
FRU List:
Servicer Response:
SVCDOCS
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device. 57093151 I/O processor detected a SCSI bus
configuration error
FRU List:
SVCDOCS Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
57093123 I/O Processor detected that the bus is
configuration.
not operational
FRU List:
Servicer Response:
SVCDOCS
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device. 57093400 I/O processor card detected device error
FRU List: FRU List:
SVCDOCS FI02112

STORIOA
57093140 I/O Processor detected that the bus is
now operational
FI01106
Servicer Response:
This reference code and the 3120 reference code that DEVTERM
occurred before it require no service action, since SCSI
bus 0 is now operational. FI01140

57093141 I/O Processor detected that the bus is 57093401 Device backplane problem
now operational
FRU List:
Servicer Response: DEVBPLN
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.

122
57093501 • 57098155

57093501 I/O processor Licensed Internal Code 57098132 IOA detected recoverable device bus
error error
FRU List: Servicer Response:
AJDGP01 An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
IOP
57098133 IOA detected recoverable device bus
57093600 System log entry only, no service action error
required
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
57093601 System log entry only, no service action This reference code is logged for information only.
required
57098140 IOA detected recoverable device bus
57098008 A permanent cache battery pack failure error
occurred
Servicer Response:
FRU List: No action is required. This reference code is logged for
CACHBAT information only.

STORIOA 57098141 IOA detected recoverable device error


Servicer Response:
57098009 Impending cache battery pack failure No action is required. This reference code is logged for
FRU List: information only.
CACHBAT
57098145 A recoverable I/O processor error
57098012 Attached read cache devices exceed occurred.
capacity supported by IOA. Reduce the FRU List:
number of read caches on the IOA. STORIOA
FRU List:
SVCDOCS 57098146 Disk device detected recoverable error
FRU List:
57098100 I/O processor Licensed Internal Code FI01105
error
FRU List: 57098150 A permanent I/O processor failure
AJDGP01 occurred

IOP FRU List:


STORIOA

57098130 IOA detected recoverable device bus ANYBRDG


error
Servicer Response: 57098151 I/O processor Licensed Internal Code
An error occurred on SCSI bus 0. No action is required. error
This reference code is logged for information only.
FRU List:
AJDGP01
57098131 IOA detected recoverable device bus
error
STORIOA
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
57098155 A permanent I/O processor failure
This reference code is logged for information only.
occurred
FRU List:
AJDGP01

Chapter 2. 2xxx Reference Codes 123


57098156 • 57099020

STORIOA STORIOA

FI01140
57098156 A permanent I/O processor failure
occurred
BACKPLN
FRU List:
AJDGP01 FI01106

STORIOA
57099008 I/O card does not support functions
expected by devices
57098157 I/O adapter card error
Servicer Response:
Servicer Response: Perform IOPIP25.
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the FRU List:
I/O adapter. If the Failing Item indicates SVCDOCS, SVCDOCS
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O 57099009 Call your next level of support for
processor that the I/O adapter is attached to: assistance
1. If the I/O Processor is not operable and disk units
FRU List:
are attached, use Hardware Service Manager to
SVCDOCS
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG 57099010 Cache data associated with attached
RESET(*YES) command to reset the IOP and Vary devices cannot be found. Perform
On attached resources. IOPIP31.

FRU List: FRU List:


SVCDOCS SVCDOCS

57098200 I/O processor Licensed Internal Code 57099011 Cache data belongs to devices other
error than those attached

FRU List: Servicer Response:


AJDGP01 Perform IOPIP32.
FRU List:
IOP SVCDOCS

57099000 I/O processor card detected device error 57099014 Mode jumper overridden due to cache
FRU List: data in conflicting mode. See
FI01105 JOVERRIDE.
FRU List:
STORIOA SVCDOCS

57099001 I/O processor card detected device 57099015 Mode jumper missing
configuration error
Servicer Response:
Servicer Response: See See Mode jumper is missing in Storage I/O card modes
Perform IOPIP33. and jumpers.
FRU List: FRU List:
SVCDOCS SVCDOCS

57099002 I/O processor card detected device error 57099020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:

124
57099021 • 57099041

SVCDOCS
57099028 Incorrect hardware configuration change
has been detected.
57099021 Array not functional due to present
Servicer Response:
hardware configuration.
Reduce the number of arrays on IOP. Either move all
Servicer Response: devices in an array to another IOP that supports arrays,
Perform IOPIP20. or stop an array on this IOP.
FRU List: FRU List:
SVCDOCS SVCDOCS

57099022 Array not functional due to present 57099029 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP22. Contact your next level of support.

FRU List: FRU List:


SVCDOCS SVCDOCS

57099023 Array not functional due to present 5709902F Array addendum Product Activity Log
hardware configuration. entry
Servicer Response: Servicer Response:
Perform IOPIP22. This entry contains additional array information for
90xx reference codes when the array contains more
FRU List: than 10 array members. Use the 90xx entry that
SVCDOCS occurred at the same time as this reference code as the
starting point for this problem.
57099024 Array not functional due to present
hardware configuration. 57099030 Array no longer protected due to
Servicer Response: missing or failed disk unit. Perform
Perform IOPIP22. IOPIP21.

FRU List: FRU List:


SVCDOCS SVCDOCS

57099025 Disk unit is not supported at its 57099031 Array protection temporarily suspended
physical location. Servicer Response:
Servicer Response: No action required. Protection will be automatically
Perform IOPIP21. restarted.

FRU List:
SVCDOCS 57099040 Array protection temporarily suspended
Servicer Response:
57099026 Array not functional due to present No action required. Protection will be automatically
hardware configuration. restarted.

Servicer Response:
Perform IOPIP22. 57099041 Background array parity check detected
and corrected errors. Call your next level
FRU List: of support to report the problem.
SVCDOCS
FRU List:
AJDGP01
57099027 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34.
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 125


57099050 • 57099091

57099050 Required cache data cannot be located 57099072 Link from IOA to auxiliary cache IOA
for a disk unit. went non-operational
Servicer Response: Servicer Response:
Perform IOPIP30. No service action required.
FRU List:
SVCDOCS 57099073 Incompatible or non-operational
auxiliary cache IOA attached. Perform
IOPIP40.
57099051 IOP cache data exists for a missing or
failed device. FRU List:
SVCDOCS
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, 57099081 I/O processor card detected device error
perform the action indicated for the 9054 reference
FRU List:
code. Otherwise, perform IOPIP27.
FI01105
FRU List:
SVCDOCS STORIOA

57099052 Cache data exists for device that has 57099082 I/O processor card detected device error
been modified.
Servicer Response:
Servicer Response: Perform IOPIP16.
Contact your next level of support.
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
57099053 IOP resources not available due to
previous problems. FI01140

Servicer Response: BACKPLN


Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot FI01106
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them. 57099090 Disk unit has been modified after the
last known status.
FRU List:
SVCDOCS Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
57099054 IOP resources not available due to reference code as the entry point to the problem. If you
previous problems. cannot resolve the problem, contact your next level of
Servicer Response: support.
Power off the system and remove all new or FRU List:
replacement disk units. IPL the system to DST. If you SVCDOCS
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take 57099091 Incorrect hardware configuration change
action on them. has been detected.
FRU List: Servicer Response:
SVCDOCS Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
57099071 Link from IOA to auxiliary cache IOA cannot resolve the problem, contact your next level of
went operational support.
Servicer Response: FRU List:
No service action required. SVCDOCS

126
57099092 • 27491310

FRU List:
57099092 Disk unit requires initialization before
STORIOA
use.
Servicer Response:
5709FF3D I/O adapter detected recoverable error
Perform IOPIP26.
FRU List:
FRU List:
STORIOA
SVCDOCS
ANYBRDG
57099093 Read cache device not in correct format
Servicer Response: 5709FF6D I/O processor detected a recoverable
Contact your next level of support. system bus error
FRU List: FRU List:
SVCDOCS IOP

5709B934 Incompatible hardware detected. ANYBUS

(2749, 2767, 2768, 2842, 2843, 2844, 284B) Reference codes


(2749, 2767, 2768, 2842, 2843, 2844, 284B) Reference codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.

Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.

27490A17 A permanent I/O processor failure 27491306 I/O processor card or Licensed Internal
occurred Code error
FRU List: Servicer Response:
IOP A microprocessor exception occurred on the I/O
processor.
MA_BRDG
FRU List:
AJDGP01
AJDGP01
IOP
AJDG301
FI01104
27490A22 I/O processor detected a storage transfer
error BACKPLN
FRU List:
AJDGP01 27491307 I/O processor resource not available
FRU List:
AJDG301
AJDGP01
IOP
AJDG301
MA_BRDG
27491310 I/O processor resource not available
2749102E Out of alternate sectors for disk storage Servicer Response:
The I/O processorerror log is being filled faster than
FRU List: the errors are being reported to the system. Check other
FI01105 errors reported to the system and correct them.

Chapter 2. 2xxx Reference Codes 127


27491317 • 27493021

AJDGP01
27491317 I/O processor card error
Servicer Response:
27493002 Addressed device failed to respond to
Display the Service ActionLog entry for this SRC. If the
selection
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace Servicer Response:
the IOP. This is a recoverable error. Perform the Perform IOPIP16.
following:
FRU List:
FI01105
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then STORIOA
need to be Varied On.
FI01140
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On FI01141
attached resources.
FI01106
FRU List:
SVCDOCS
27493006 System bus error

27492200 I/O processor Licensed Internal Code FRU List:


error IOP

FRU List: ANYBUS


AJDGP01
FI01101
27492201 Removable media error during IPL
FRU List: 27493020 I/O processor detected a SCSI bus
USER configuration error
Servicer Response:
FI01105 Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
27492202 Removable media error during IPL IOPIP17. Use the failing item (FI) codes to find failing
devices.
FRU List:
FI00022 FRU List:
USER
FI01105
FI01107

27493000 A permanent I/O processor failure STORIOA


occurred
FRU List: 27493021 I/O processor detected a SCSI bus
FI01101 configuration error

IOP Servicer Response:


Error occurred on SCSI bus 1. To correct or isolate a
MA_BRDG possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
devices.
27493001 Not valid condition in I/O Processor
Licensed InternalCode FRU List:
USER
Servicer Response:
The Licensed Internal Code found a condition that FI01107
should not haveoccurred.
FRU List: STORIOA
IOP

128
27493022 • 27493102

27493022 I/O processor detected a SCSI bus 27493087 I/O processor resource not available
configuration error
Servicer Response:
Servicer Response: The LicensedInternal Code could not allocate resources
Error occurred on SCSI bus 2. To correct or isolate a on the I/O processor card.
possible user error or configuration error, perform
FRU List:
IOPIP17. Use the failing item (FI) codes to find failing
AJDGP01
devices.
FRU List: AJDG301
USER
IOACNFG
FI01107
FI01104
STORIOA
27493100 I/O processor card detected interface
27493023 I/O processor detected a SCSI bus error
configuration error
Servicer Response:
Servicer Response: Erroroccurred on SCSI bus 0. Perform IOPIP13.
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform FRU List:
IOPIP17. Use the failing item (FI) codes to find failing FI01107
devices.
STORIOA
FRU List:
USER FI01140

FI01107 BACKPLN

STORIOA
27493101 I/O processor card detected interface
error
27493080 I/O processor Licensed Internal Code
error Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13.
FRU List:
AJDGP01 FRU List:
FI01107

27493081 System log entry only, no service action STORIOA


required.
FI01140
27493084 I/O processor card or Licensed Internal
Code error BACKPLN
Servicer Response:
A microprocessor exception occurred on the I/O 27493102 I/O processor card detected interface
processor. error
FRU List: Servicer Response:
AJDGP01 Erroroccurred on SCSI bus 2. Perform IOPIP13.
FRU List:
IOP FI01107

FI01104 STORIOA

MA_BRDG FI01140

BACKPLN

Chapter 2. 2xxx Reference Codes 129


27493103 • 27493141

27493103 I/O processor card detected interface 27493121 I/O Processor detected that the bus is
error not operational
Servicer Response: Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13. A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
FRU List:
the device.
FI01107
FRU List:
STORIOA SVCDOCS

FI01140 27493122 I/O Processor detected that the bus is


not operational
BACKPLN
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
27493109 I/O processor timed out a device and caused the bus to become not operational. Remove
command the device.
Servicer Response: FRU List:
Perform IOPIP16. SVCDOCS
FRU List:
FI01105 27493123 I/O Processor detected that the bus is
not operational
STORIOA
Servicer Response:
FI01140 A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
BACKPLN
FRU List:
FI01106 SVCDOCS

27493110 I/O processor card detected interface 27493136 The removable media device is assigned
error elsewhere
Servicer Response: FRU List:
Perform IOPIP16. USER
FRU List:
FI01105
FI01105

STORIOA 27493140 I/O Processor detected that the bus is


now operational
FI01140
Servicer Response:
This reference code and the 3120 reference code that
BACKPLN occurred before it require no service action, since SCSI
bus 0 is now operational.
FI01106

27493141 I/O Processor detected that the bus is


27493120 I/O Processor detected that the bus is now operational
not operational
Servicer Response:
Servicer Response: This reference code and the 3121 reference code that
A device was added to SCSI bus 0 of the I/O Adapter occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove bus 1 is now operational.
the device.
FRU List:
SVCDOCS

130
27493142 • 27493501

FI01105
27493142 I/O Processor detected that the bus is
now operational
27493215 Disk sector read error
Servicer Response:
This reference code and the 3122 reference code that Servicer Response:
occurred before it require no service action, since SCSI Disk unit data may need tobe reloaded, but the disk
bus 2 is now operational. unit does not need to be replaced.
FRU List:
27493143 I/O Processor detected that the bus is FI01105
now operational
Servicer Response: 27493250 Disk unit requires initialization before
This reference code and the 3123 reference code that use.
occurred before it require no service action, since SCSI
bus 3 is now operational. Servicer Response:
Performa D-IPL and work on errors found in the log.

27493150 I/O processor detected a SCSI bus FRU List:


configuration error USER

Servicer Response:
Internal and external SCSI cables are connected to SCSI 27493300 Storage unit detected a media problem
bus 0 at the same time. Correct the SCSI bus 0 Servicer Response:
configuration. Perform IOPIP01.
FRU List: FRU List:
SVCDOCS MEDIA

27493151 I/O processor detected a SCSI bus FI00121


configuration error
FI01141
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1 27493400 I/O processor card detected device error
configuration. Servicer Response:
FRU List:
SVCDOCS Note: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
27493200 A tape/CD or disk device reported a FRU List:
failure FI02112

FRU List:
STORIOA
FI01105
FI01106
STORIOA
DEVTERM
IOP
FI01140
MEDIA

27493401 Device backplane problem


27493203 Disk media format bad
FRU List:
FRU List:
DEVBPLN
FI01105

27493501 I/O processor Licensed Internal Code


27493205 Disk sector read error
error
Servicer Response:
FRU List:
Disk unit data may need tobe reloaded, but the disk
AJDGP01
unit does not need to be replaced.
FRU List: IOP

Chapter 2. 2xxx Reference Codes 131


27493600 • 27498000

27493600 System log entry only, no service action 27496082 I/O processor Licensed Internal Code
required. error
FRU List:
27493601 System log entry only, no service action AJDGP01
required.
IOP
27496070 A permanent I/O processor failure
occurred 27496083 I/O processor Licensed Internal Code
error
FRU List:
IOP FRU List:
AJDGP01
27496071 I/O processor Licensed Internal Code
error IOP

FRU List:
AJDGP01 27496085 I/O processor Licensed Internal Code
error

27496072 I/O processor Licensed Internal Code FRU List:


error AJDGP01

FRU List: IOP


AJDGP01
MA_BRDG
IOP

27496200 A permanent IOA hardware error


27496073 IPL device not ready occurred
FRU List: FRU List:
MEDIA FCIOA

FI01105 OPT_CLN

USER
27496201 IOA LID is not valid

27496075 I/O processor resource not available FRU List:


AJDGP01
FRU List:
AJDGP01
27496602 An I/O processor Licensed Internal
Code error occurred.
27496076 I/O processor card detected media error
FRU List:
FRU List: AJDGP01
MEDIA
27498000 A permanent IOP or cache adaptor card
AJDGP01
failure occurred.
FI01105 Servicer Response:

Note: DO NOT replace both FRUs at the same time.


27496081 I/O processor Licensed Internal Code
Exchange the FRUs one at a time in the order shown.
error
FRU List:
FRU List:
STORIOA
AJDGP01
CACHE
IOP

132
27498002 • 27498140

27498002 A permanent cache adaptor card failure 27498011 A permanent cache adaptor card failure
occurred. occurred.
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or
Note: DO NOT replace both FRUs at the same time. incompatible.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
CACHE
FRU List:
STORIOA CACHE

STORIOA
27498004 Voltage drop detected on I/O processor 5
volt powersupply.
27498100 I/O processor Licensed Internal Code
FRU List:
error
FI01141
FRU List:
STORIOA AJDGP01

IOP
27498005 A recoverable IOP or cache adaptor card
error occurred.
27498130 IOA detected recoverable device bus
Servicer Response:
error
Note: DO NOT replace both FRUs at the same time. Servicer Response:
Exchange the FRUs one at a time in the order shown. An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
FRU List:
STORIOA
27498131 IOA detected recoverable device bus
CACHE error
Servicer Response:
27498007 A recoverable cache adaptor card error An erroroccurred on SCSI bus 1. No action is required.
occurred. This reference code is logged for information only.

Servicer Response:
27498132 IOA detected recoverable device bus
Note: DO NOT replace both FRUs at the same time. error
Exchange the FRUs one at a time in the order shown. Servicer Response:
FRU List: An erroroccurred on SCSI bus 2. No action is required.
CACHE This reference code is logged for information only.

STORIOA 27498133 IOA detected recoverable device bus


error
27498010 A permanent cache adaptor card failure Servicer Response:
occurred. An erroroccurred on SCSI bus 3. No action is required.
Servicer Response: This reference code is logged for information only.
The cache adaptor card may be missing, broken or
incompatible. 27498140 IOA detected recoverable device bus
error
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown. Servicer Response:
No actionis required. This reference code is logged for
FRU List: information only.
CACHE

STORIOA

Chapter 2. 2xxx Reference Codes 133


27498141 • 27499000

1. If the I/O Processor is not operable and disk units


27498141 IOA detected recoverable device error
are attached, use Hardware Service Manager to re-IPL
Servicer Response: the IOP. Other resources attached to the IOP may then
No actionis required. This reference code is logged for need to be Varied On.
information only.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
27498145 A recoverable I/O processor error
attached resources.
occurred.
FRU List:
FRU List:
SVCDOCS
STORIOA

27498200 I/O processor Licensed Internal Code


27498146 Disk device detected recoverable error
error
FRU List:
FRU List:
FI01105
AJDGP01

27498150 A permanent I/O processor failure IOP


occurred
FRU List: 27498300 I/O processor card or Licensed Internal
STORIOA Code error
Servicer Response:
ANYBRDG
A microprocessor exception occurred on the I/O
processor.
27498151 I/O processor Licensed Internal Code
FRU List:
error
STORIOA
FRU List:
AJDGP01 IOP

STORIOA AJDGP01

27498155 A permanent I/O processor failure 27498301 Not valid condition in I/O Processor
occurred Licensed InternalCode
FRU List: Servicer Response:
AJDGP01 The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
FRU List:
FI01101
27498156 A permanent I/O processor failure
occurred AJDGP01
FRU List:
AJDGP01 IOP

STORIOA 27498400 I/O processor Licensed Internal Code


error
27498157 I/O adapter card error FRU List:
AJDGP01
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O 27499000 I/O processor card detected device error
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable FRU List:
error. Perform the following for the I/O processor that FI01105
the I/O adapter is attached to:
STORIOA

134
27499001 • 27499025

FRU List:
27499001 I/O processor card detected device
CACHE
configuration error
Servicer Response:
27499013 The IOP and attached cache adaptor
Perform IOPIP33.
card are not compatible.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP19.
FRU List:
27499002 I/O processor card detected device error
SVCDOCS
Servicer Response:
Perform IOPIP16.
27499020 Array not functional due to present
FRU List: hardware configuration.
FI01105
Servicer Response:
Perform IOPIP20.
STORIOA
FRU List:
FI01140 SVCDOCS

BACKPLN 27499021 Array not functional due to present


hardware configuration.
FI01106
Servicer Response:
Perform IOPIP20.
27499008 I/O card does not support functions
expected by devices FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP25.
27499022 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
27499009 Call your next level of support for
assistance FRU List:
SVCDOCS
FRU List:
SVCDOCS
27499023 Array not functional due to present
hardware configuration.
27499010 Cache data associated with attached
devices cannot befound. Perform Servicer Response:
IOPIP31. Perform IOPIP22.

FRU List: FRU List:


SVCDOCS SVCDOCS

27499011 Cache data belongs to devices other 27499024 Array not functional due to present
than those attached hardware configuration.

Servicer Response: Servicer Response:


Perform IOPIP32. Perform IOPIP22.

FRU List: FRU List:


SVCDOCS SVCDOCS

27499012 IOP requires a cache adaptor card but 27499025 Disk unit is not supported at its
cannot find it. physical location.

Servicer Response: Servicer Response:


The cache adapter card is missing or broken. Perform Perform IOPIP21.
IOPIP29. FRU List:

Chapter 2. 2xxx Reference Codes 135


27499026 • 27499053

SVCDOCS
27499031 Array protection temporarily suspended
Servicer Response:
27499026 Array not functional due to present
No actionrequired. Protection will be automatically
hardware configuration.
restarted.
Servicer Response:
Perform IOPIP22.
27499040 Array protection temporarily suspended
FRU List:
Servicer Response:
SVCDOCS
No actionrequired. Protection will be automatically
restarted.
27499027 Array not functional due to present
hardware configuration.
27499041 Background array parity check detected
Servicer Response: and correctederrors. Call your next level
Perform IOPIP34. of support to report the problem.

FRU List: FRU List:


SVCDOCS AJDGP01

27499028 Incorrect hardware configuration change 27499050 Required cache data cannot be located
has been detected. for a disk unit.
Servicer Response: Servicer Response:
Reduce the number of arrays on IOP. Either move all Perform IOPIP30.
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27499051 IOP cache data exists for a missing or
failed device.
27499029 Incorrect hardware configuration change
Servicer Response:
has been detected.
If all configured units are missing, a 9054 reference
Servicer Response: code may appear in the product activity log. If so,
Contact your next level of support. perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27.
FRU List:
SVCDOCS FRU List:
SVCDOCS
2749902F Array addendum Product Activity Log
entry 27499052 Cache data exists for device that has
been modified.
Servicer Response:
This entrycontains additional array information for Servicer Response:
90xx reference codes when the array contains more Perform IOPIP28.
than 10 members. Use the 90xx entry that occurred at
FRU List:
the same time as this reference code as the starting
SVCDOCS
point for this problem.

27499053 IOP resources not available due to


27499030 Array no longer protected due to
previous problems.
missing or failed diskunit. Perform
IOPIP21. Servicer Response:
Take action on other IOP reference codes which have
FRU List:
surfaced. If you cannot get to SST or DST, and cannot
SVCDOCS
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS

136
27499054 • 2749B3B8

27499054 IOP resources not available due to 27499092 Disk unit requires initialization before
previous problems. use.
Servicer Response: Servicer Response:
Power off the system and remove all new or Perform IOPIP26.
replacement disk units. IPL the system to DST. If you
FRU List:
cannot perform a type A or B IPL, perform a type D
SVCDOCS
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them. 2749B3B1 A permanent I/O processor failure
occurred
FRU List:
SVCDOCS FRU List:
IOP
27499081 I/O processor card detected device error
2749B3B2 A permanent I/O processor failure
FRU List:
occurred
FI01105
FRU List:
STORIOA IOP

27499082 I/O processor card detected device error 2749B3B3 A permanent I/O processor failure
occurred
Servicer Response:
Perform IOPIP16. FRU List:
IOP
FRU List:
FI01105
2749B3B4 A permanent I/O processor failure
STORIOA occurred
FRU List:
FI01140 IOP

BACKPLN
2749B3B5 A permanent I/O processor failure
FI01106 occurred
FRU List:
27499090 Disk unit has been modified after the IOP
last known status.
Servicer Response: 2749B3B6 A permanent I/O processor failure
Re-IPL the system. If any reference codes are surfaced, occurred
use the new reference code as the entry point to the FRU List:
problem. If you cannot resolve the problem, contact IOP
your next level of support.
FRU List: 2749B3B7 A permanent I/O processor failure
SVCDOCS occurred
FRU List:
27499091 Incorrect hardware configuration change IOP
has been detected.
Servicer Response: 2749B3B8 Multi-adapter bridge error detected.
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the FRU List:
problem. If you cannot resolve the problem, contact MA_BRDG
your next level of support.
IOP
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 137


2749B3B9 • 2767102E

2749B3B9 A permanent I/O processor failure 2749BE00 I/O processor detected a fault condition.
occurred
FRU List:
FRU List: AJDGP01
IOP
IOP
2749B3E0 I/O processor detected a fault condition.
FI01104
FRU List:
IOP MA_BRDG

MA_BRDG
2749FF3D I/O adapter detected a recoverable error

2749B3E1 I/O processor detected a fault condition. FRU List:


STORIOA
FRU List:
IOP ANYBRDG

MA_BRDG
2749FF6D I/O processor detected a recoverable
system bus error.
2749B410 A permanent I/O processor failure
occurred FRU List:
IOP
FRU List:
STORIOA ANYBUS

2749B411 A permanent I/O processor failure 27670A17 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
STORIOA IOP

2749B412 Tape/CD or disk bus interface error MA_BRDG


occurred
AJDGP01
Servicer Response:
Perform IOPIP16. AJDG301
FRU List:
FI01107 27670A22 I/O processor detected a storage transfer
error
FI01140
FRU List:
STORIOA AJDGP01

DEVTERM AJDG301

IOP
2749B935 Unknown hardware detected
FRU List: MA_BRDG
FI01101
2767102E Out of alternate sectors for disk storage
AJDGP01
FRU List:
IOP FI01105

MA_BRDG

138
27671306 • 27673006

27671306 I/O processor card or Licensed Internal 27672201 Removable media error during IPL
Code error
FRU List:
Servicer Response: USER
A microprocessor exception occurred on the I/O
processor. FI01105
FRU List:
AJDGP01 27672202 Removable media error during IPL
FRU List:
IOP
FI00022
FI01104
FI01105
BACKPLN
27673000 A permanent I/O processor failure
occurred
27671307 I/O processor resource not available
FRU List:
FRU List:
FI01101
AJDGP01
IOP
AJDG301
MA_BRDG
27671310 I/O processor resource not available
Servicer Response: 27673001 Not valid condition in I/O Processor
The I/O processorerror log is being filled faster than Licensed InternalCode
the errors are being reported to the system. Check other
Servicer Response:
errors reported to the system and correct them.
The Licensed Internal Code found a condition that
should not haveoccurred.
27671317 I/O processor card error
FRU List:
Servicer Response: IOP
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the AJDGP01
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following: 27673002 Addressed device failed to respond to
selection
1. If the I/O Processor is not operable and disk units Servicer Response:
are attached, use Hardware Service Manager to re-IPL Perform IOPIP16.
the IOP. Other resources attached to the IOP may then
need to be Varied On. FRU List:
FI01105
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On STORIOA
attached resources.
FI01140
FRU List:
SVCDOCS FI01141

27672200 I/O processor Licensed Internal Code FI01106


error
FRU List: 27673006 System bus error
AJDGP01 FRU List:
IOP

ANYBUS

FI01101

Chapter 2. 2xxx Reference Codes 139


27673020 • 27673100

STORIOA
27673020 I/O processor detected a SCSI bus
configuration error
27673080 I/O processor Licensed Internal Code
Servicer Response:
error
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform FRU List:
IOPIP17. Use the failing item (FI) codes to find failing AJDGP01
devices.
FRU List: 27673081 System log entry only, no service action
USER required.

FI01107
27673084 I/O processor card or Licensed Internal
Code error
STORIOA
Servicer Response:
A microprocessor exception occurred on the I/O
27673021 I/O processor detected a SCSI bus
processor.
configuration error
FRU List:
Servicer Response:
AJDGP01
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOP
IOPIP17. Use the failing item (FI) codes to find failing
devices.
FI01104
FRU List:
USER MA_BRDG

FI01107
27673087 I/O processor resource not available
STORIOA Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
27673022 I/O processor detected a SCSI bus
configuration error FRU List:
AJDGP01
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform AJDG301
IOPIP17. Use the failing item (FI) codes to find failing
devices. IOACNFG

FRU List: FI01104


USER

FI01107 27673100 I/O processor card detected interface


error
STORIOA Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13.
27673023 I/O processor detected a SCSI bus FRU List:
configuration error FI01107
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a STORIOA
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing FI01140
devices.
BACKPLN
FRU List:
USER

FI01107

140
27673101 • 27673123

27673101 I/O processor card detected interface 27673110 I/O processor card detected interface
error error
Servicer Response: Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13. Perform IOPIP16.
FRU List: FRU List:
FI01107 FI01105

STORIOA STORIOA

FI01140 FI01140

BACKPLN BACKPLN

FI01106
27673102 I/O processor card detected interface
error
27673120 I/O Processor detected that the bus is
Servicer Response:
not operational
Erroroccurred on SCSI bus 2. Perform IOPIP13.
Servicer Response:
FRU List:
A device was added to SCSI bus 0 of the I/O Adapter
FI01107
and caused the bus to become not operational. Remove
the device.
STORIOA
FRU List:
FI01140 SVCDOCS

BACKPLN 27673121 I/O Processor detected that the bus is


not operational
27673103 I/O processor card detected interface Servicer Response:
error A device was added to SCSI bus 1 of the I/O Adapter
Servicer Response: and caused the bus to become not operational. Remove
Erroroccurred on SCSI bus 3. Perform IOPIP13. the device.

FRU List: FRU List:


FI01107 SVCDOCS

STORIOA 27673122 I/O Processor detected that the bus is


not operational
FI01140
Servicer Response:
BACKPLN A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
27673109 I/O processor timed out a device
command FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16.
27673123 I/O Processor detected that the bus is
FRU List: not operational
FI01105
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
STORIOA
and caused the bus to become not operational. Remove
the device.
FI01140
FRU List:
BACKPLN SVCDOCS

FI01106

Chapter 2. 2xxx Reference Codes 141


27673136 • 27673400

27673136 The removable media device is assigned 27673200 A tape/CD or disk device reported a
elsewhere failure
FRU List: FRU List:
USER FI01105

FI01105 STORIOA

IOP
27673140 I/O Processor detected that the bus is
now operational
MEDIA
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI 27673203 Disk media format bad
bus 0 is now operational. FRU List:
FI01105
27673141 I/O Processor detected that the bus is
now operational 27673205 Disk sector read error
Servicer Response: Servicer Response:
This reference code and the 3121 reference code that Disk unit data may need tobe reloaded, but the disk
occurred before it require no service action, since SCSI unit does not need to be replaced.
bus 1 is now operational.
FRU List:
FI01105
27673142 I/O Processor detected that the bus is
now operational
27673215 Disk sector read error
Servicer Response:
This reference code and the 3122 reference code that Servicer Response:
occurred before it require no service action, since SCSI Disk unit data may need tobe reloaded, but the disk
bus 2 is now operational. unit does not need to be replaced.
FRU List:
27673143 I/O Processor detected that the bus is FI01105
now operational
Servicer Response: 27673250 Disk unit requires initialization before
This reference code and the 3123 reference code that use.
occurred before it require no service action, since SCSI Servicer Response:
bus 3 is now operational. Performa D-IPL and work on errors found in the log.
FRU List:
27673150 I/O processor detected a SCSI bus USER
configuration error
Servicer Response: 27673300 Storage unit detected a media problem
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0 Servicer Response:
configuration. Perform IOPIP01.

FRU List: FRU List:


SVCDOCS MEDIA

FI00121
27673151 I/O processor detected a SCSI bus
configuration error
FI01141
Servicer Response:
Internal and external SCSI cables are connected to SCSI
27673400 I/O processor card detected device error
bus 1 at the same time. Correct the SCSI bus 1
configuration. Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
FRU List:
and DEVTERM first.
SVCDOCS

142
27673401 • 27676200

FRU List:
27676075 I/O processor resource not available
FI02112
FRU List:
STORIOA AJDGP01

FI01106 27676076 I/O processor card detected media error

DEVTERM FRU List:


MEDIA
FI01140
AJDGP01

27673401 Device backplane problem FI01105


FRU List:
DEVBPLN 27676081 I/O processor Licensed Internal Code
error
27673501 I/O processor Licensed Internal Code FRU List:
error AJDGP01
FRU List:
AJDGP01 IOP

IOP 27676082 I/O processor Licensed Internal Code


error
27673600 System log entry only, no service action FRU List:
required. AJDGP01

27673601 System log entry only, no service action IOP


required.
27676083 I/O processor Licensed Internal Code
27676070 A permanent I/O processor failure error
occurred
FRU List:
FRU List: AJDGP01
IOP
IOP
27676071 I/O processor Licensed Internal Code
error 27676085 I/O processor Licensed Internal Code
error
FRU List:
AJDGP01 FRU List:
AJDGP01
27676072 I/O processor Licensed Internal Code
IOP
error
FRU List: MA_BRDG
AJDGP01
27676200 A permanent IOA hardware error
IOP
occurred
FRU List:
27676073 IPL device not ready
FCIOA
FRU List:
MEDIA OPT_CLN

FI01105

USER

Chapter 2. 2xxx Reference Codes 143


27676201 • 27678130

27676201 IOA LID is not valid 27678007 A recoverable cache adaptor card error
occurred.
FRU List:
AJDGP01 Servicer Response:

Note: DO NOT replace both FRUs at the same time.


27676602 An I/O processor Licensed Internal
Exchange the FRUs one at a time in the order shown.
Code error occurred.
FRU List:
FRU List:
CACHE
AJDGP01
STORIOA
27678000 A permanent IOP or cache adaptor card
failure occurred.
27678010 A permanent cache adaptor card failure
Servicer Response: occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
The cache adaptor card may be missing, broken or
Exchange the FRUs one at a time in the order shown.
incompatible.
FRU List:
STORIOA Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
CACHE
FRU List:
CACHE
27678002 A permanent cache adaptor card failure
occurred. STORIOA
Servicer Response:
27678011 A permanent cache adaptor card failure
Note: DO NOT replace both FRUs at the same time. occurred.
Exchange the FRUs one at a time in the order shown.
Servicer Response:
FRU List: The cache adaptor card may be missing, broken or
CACHE incompatible.

STORIOA Note: DO NOT replace both FRUs at the same time.


Exchange the FRUs one at a time in the order shown.
27678004 Voltage drop detected on I/O processor 5 FRU List:
volt powersupply. CACHE
FRU List:
STORIOA
FI01141

STORIOA 27678100 I/O processor Licensed Internal Code


error
27678005 A recoverable IOP or cache adaptor card FRU List:
error occurred. AJDGP01
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown. 27678130 IOA detected recoverable device bus
error
FRU List:
STORIOA Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
CACHE This reference code is logged for information only.

144
27678131 • 27678300

27678131 IOA detected recoverable device bus 27678155 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An erroroccurred on SCSI bus 1. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
27678132 IOA detected recoverable device bus
error 27678156 A permanent I/O processor failure
occurred
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required. FRU List:
This reference code is logged for information only. AJDGP01

27678133 IOA detected recoverable device bus STORIOA


error
Servicer Response: 27678157 I/O adapter card error
An erroroccurred on SCSI bus 3. No action is required. Servicer Response:
This reference code is logged for information only. Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
27678140 IOA detected recoverable device bus adapter. If the Failing Item indicates SVCDOCS, then
error do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
Servicer Response: the I/O adapter is attached to:
No actionis required. This reference code is logged for
information only. 1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
27678141 IOA detected recoverable device error the IOP. Other resources attached to the IOP may then
need to be Varied On.
Servicer Response:
No actionis required. This reference code is logged for 2. If disk units are not attached, perform the VRYCFG
information only. Perform IOPIP01. RESET(*YES) command to reset the IOP and Vary On
attached resources.
27678145 A recoverable I/O processor error FRU List:
occurred. SVCDOCS
FRU List:
STORIOA 27678200 I/O processor Licensed Internal Code
error
27678146 Disk device detected recoverable error FRU List:
FRU List: AJDGP01
FI01105
IOP

27678150 A permanent I/O processor failure


occurred 27678300 I/O processor card or Licensed Internal
Code error
FRU List:
STORIOA Servicer Response:
A microprocessor exception occurred on the I/O
ANYBRDG processor.
FRU List:
27678151 I/O processor Licensed Internal Code STORIOA
error
IOP
FRU List:
AJDGP01 AJDGP01

STORIOA

Chapter 2. 2xxx Reference Codes 145


27678301 • 27679021

27678301 Not valid condition in I/O Processor 27679009 Call your next level of support for
Licensed InternalCode assistance
Servicer Response: FRU List:
The Licensed Internal Code found a condition that SVCDOCS
should not haveoccurred.
FRU List: 27679010 Cache data associated with attached
FI01101 devices cannot befound IOPIP31.
FRU List:
AJDGP01
SVCDOCS
IOP
27679011 Cache data belongs to devices other
than those attached
27678400 I/O processor Licensed Internal Code
error Servicer Response:
Perform IOPIP32.
FRU List:
AJDGP01 FRU List:
SVCDOCS
27679000 I/O processor card detected device error
27679012 IOP requires a cache adaptor card but
FRU List: cannot find it.
FI01105
Servicer Response:
STORIOA The cache adapter card is missing or broken. Perform
IOPIP29.

27679001 I/O processor card detected device FRU List:


configuration error CACHE

Servicer Response:
Perform IOPIP33. 27679013 The IOP and attached cache adaptor
card are not compatible.
FRU List:
SVCDOCS Servicer Response:
Perform IOPIP19.

27679002 I/O processor card detected device error FRU List:


SVCDOCS
Servicer Response:
Perform IOPIP16.
27679020 Array not functional due to present
FRU List: hardware configuration.
FI01105
Servicer Response:
STORIOA Perform IOPIP20.
FRU List:
FI01140 SVCDOCS

BACKPLN
27679021 Array not functional due to present
hardware configuration.
FI01106
Servicer Response:
Perform IOPIP20.
27679008 I/O card does not support functions
expected by devices FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP25.
FRU List:
SVCDOCS

146
27679022 • 27679051

27679022 Array not functional due to present 27679029 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP22. Contact your next level of support.
FRU List: FRU List:
SVCDOCS SVCDOCS

27679023 Array not functional due to present 2767902F Array addendum Product Activity Log
hardware configuration. entry
Servicer Response: Servicer Response:
Perform IOPIP22. This entrycontains additional array information for
90xx reference codes when the array contains more
FRU List:
than 10 members. Use the 90xx entry that occurred at
SVCDOCS
the same time as this reference code as the starting
point for this problem.
27679024 Array not functional due to present
hardware configuration.
27679030 Array no longer protected due to
Servicer Response: missing or failed diskunit. Perform
Perform IOPIP22. IOPIP21.
FRU List: FRU List:
SVCDOCS SVCDOCS

27679025 Disk unit is not supported at its 27679031 Array protection temporarily suspended
physical location.
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP21. restarted.
FRU List:
SVCDOCS 27679040 Array protection temporarily suspended
Servicer Response:
27679026 Array not functional due to present No actionrequired. Protection will be automatically
hardware configuration. restarted.
Servicer Response:
Perform IOPIP22. 27679041 Background array parity check detected
and correctederrors. Call your next level
FRU List: of support to report the problem.
SVCDOCS
FRU List:
AJDGP01
27679027 Array not functional due to present
hardware configuration.
27679050 Required cache data cannot be located
Servicer Response: for a disk unit.
Perform IOPIP34.
Servicer Response:
FRU List: Perform IOPIP30.
SVCDOCS
FRU List:
SVCDOCS
27679028 Incorrect hardware configuration change
has been detected.
27679051 IOP cache data exists for a missing or
Servicer Response: failed device.
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, Servicer Response:
or stop an array on this IOP. If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 147


27679052 • 2767B3B4

perform the action indicated for the 9054 reference FI01106


code. Otherwise, perform IOPIP27.
FRU List: 27679090 Disk unit has been modified after the
SVCDOCS last known status.
Servicer Response:
27679052 Cache data exists for device that has Re-IPL the system. If any reference codes are surfaced,
been modified. use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
Servicer Response:
your next level of support.
Perform IOPIP28.
FRU List:
FRU List:
SVCDOCS
SVCDOCS

27679091 Incorrect hardware configuration change


27679053 IOP resources not available due to
has been detected.
previous problems.
Servicer Response:
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
Take action on other IOP reference codes which have
use the new reference code as the entry point to the
surfaced. If you cannot get to SST or DST, and cannot
problem. If you cannot resolve the problem, contact
perform a type A or B IPL, perform a type D IPL from
your next level of support.
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them. FRU List:
SVCDOCS
FRU List:
SVCDOCS
27679092 Disk unit requires initialization before
use.
27679054 IOP resources not available due to
previous problems. Servicer Response:
Perform IOPIP26.
Servicer Response:
Power off the system and remove all new or FRU List:
replacement disk units. IPL the system to DST. If you SVCDOCS
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
2767B3B1 A permanent I/O processor failure
Log entries for other IOP reference codes and take
occurred
action on them.
FRU List:
FRU List:
IOP
SVCDOCS

2767B3B2 A permanent I/O processor failure


27679081 I/O processor card detected device error
occurred
FRU List:
FRU List:
FI01105
IOP
STORIOA
2767B3B3 A permanent I/O processor failure
occurred
27679082 I/O processor card detected device error
FRU List:
Servicer Response:
IOP
Perform IOPIP16.
FRU List:
2767B3B4 A permanent I/O processor failure
FI01105
occurred

STORIOA FRU List:


IOP
FI01140

BACKPLN

148
2767B3B5 • 27680A17

2767B3B5 A permanent I/O processor failure 2767B412 Tape/CD or disk bus interface error
occurred occurred
FRU List: Servicer Response:
IOP Perform IOPIP16.
FRU List:
2767B3B6 A permanent I/O processor failure FI01107
occurred
FI01140
FRU List:
IOP
STORIOA

2767B3B7 A permanent I/O processor failure DEVTERM


occurred
FRU List: 2767B935 Unknown hardware detected
IOP
FRU List:
FI01101
2767B3B8 Multi-adapter bridge error detected.
FRU List: AJDGP01
MA_BRDG
IOP
IOP
MA_BRDG

2767B3B9 A permanent I/O processor failure


occurred 2767BE00 I/O processor detected a fault condition.

FRU List: FRU List:


IOP AJDGP01

IOP
2767B3E0 I/O processor detected a fault condition.
FRU List: FI01104
IOP
MA_BRDG
MA_BRDG
2767FF3D I/O adapter detected a recoverable error
2767B3E1 I/O processor detected a fault condition.
FRU List:
FRU List: STORIOA
IOP
ANYBRDG
MA_BRDG
2767FF6D I/O processor detected a recoverable
2767B410 A permanent I/O processor failure system bus error.
occurred
FRU List:
FRU List: IOP
STORIOA
ANYBUS
2767B411 A permanent I/O processor failure
occurred 27680A17 A permanent I/O processor failure
occurred
FRU List:
STORIOA FRU List:
IOP

MA_BRDG

Chapter 2. 2xxx Reference Codes 149


27680A22 • 27683002

AJDGP01 1. If the I/O Processor is not operable and disk units


are attached, use Hardware Service Manager to re-IPL
AJDG301 the IOP. Other resources attached to the IOP may then
need to be Varied On.
27680A22 I/O processor detected a storage transfer
2. If disk units are not attached, perform the VRYCFG
error
RESET(*YES) command to reset the IOP and Vary On
FRU List: attached resources.
AJDGP01
FRU List:
SVCDOCS
AJDG301

IOP 27682200 I/O processor Licensed Internal Code


error
MA_BRDG FRU List:
AJDGP01
2768102E Out of alternate sectors for disk storage
FRU List: 27682201 Removable media error during IPL
FI01105 FRU List:
USER
27681306 I/O processor card or Licensed Internal
Code error FI01105

Servicer Response:
A microprocessor exception occurred on the I/O 27682202 Removable media error during IPL
processor. FRU List:
FRU List: FI00022
AJDGP01
FI01105
IOP
27683000 A permanent I/O processor failure
FI01104 occurred

BACKPLN FRU List:


FI01101

27681307 I/O processor resource not available IOP


FRU List:
AJDGP01 MA_BRDG

AJDG301 27683001 Not valid condition in I/O Processor


Licensed InternalCode
27681310 I/O processor resource not available Servicer Response:
Servicer Response: The Licensed Internal Code found a condition that
The I/O processorerror log is being filled faster than should not haveoccurred.
the errors are being reported to the system. Check other FRU List:
errors reported to the system and correct them. IOP

27681317 I/O processor card error AJDGP01

Servicer Response:
Display the Service ActionLog entry for this SRC. If the 27683002 Addressed device failed to respond to
Failing Item indicates IOP, then replace the IOP. If the selection
Failing Item indicates SVCDOCS, then do NOT replace Servicer Response:
the IOP. This is a recoverable error. Perform the Perform IOPIP16.
following:
FRU List:

150
27683006 • 27683087

FI01105 USER

STORIOA FI01107

FI01140 STORIOA

FI01141
27683023 I/O processor detected a SCSI bus
configuration error
FI01106
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
27683006 System bus error possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
IOP devices.
FRU List:
ANYBUS USER

FI01101 FI01107

27683020 I/O processor detected a SCSI bus STORIOA


configuration error
Servicer Response: 27683080 I/O processor Licensed Internal Code
Error occurred on SCSI bus 0. To correct or isolate a error
possible user error or configuration error, perform FRU List:
IOPIP17. Use the failing item (FI) codes to find failing AJDGP01
devices.
FRU List: 27683081 System log entry only, no service action
USER required.

FI01107
27683084 I/O processor card or Licensed Internal
STORIOA Code error
Servicer Response:
27683021 I/O processor detected a SCSI bus A microprocessor exception occurred on the I/O
configuration error processor.

Servicer Response: FRU List:


Error occurred on SCSI bus 1. To correct or isolate a AJDGP01
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing IOP
devices.
FI01104
FRU List:
USER
MA_BRDG
FI01107
27683087 I/O processor resource not available
STORIOA Servicer Response:
The LicensedInternal Code could not allocate resources
27683022 I/O processor detected a SCSI bus on the I/O processor card.
configuration error FRU List:
Servicer Response: AJDGP01
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform AJDG301
IOPIP17. Use the failing item (FI) codes to find failing
devices. IOACNFG
FRU List:
FI01104

Chapter 2. 2xxx Reference Codes 151


27683100 • 27683122

27683100 I/O processor card detected interface 27683109 I/O processor timed out a device
error command
Servicer Response: Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13. Perform IOPIP16.
FRU List: FRU List:
FI01107 FI01105

STORIOA STORIOA

FI01140 FI01140

BACKPLN BACKPLN

FI01106
27683101 I/O processor card detected interface
error
27683110 I/O processor card detected interface
Servicer Response:
error
Erroroccurred on SCSI bus 1. Perform IOPIP13.
Servicer Response:
FRU List:
Perform IOPIP16.
FI01107
FRU List:
STORIOA FI01105

FI01140 STORIOA

BACKPLN FI01140

BACKPLN
27683102 I/O processor card detected interface
error
FI01106
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13.
27683120 I/O Processor detected that the bus is
FRU List: not operational
FI01107
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
STORIOA
and caused the bus to become not operational. Remove
the device.
FI01140
FRU List:
BACKPLN SVCDOCS

27683103 I/O processor card detected interface 27683121 I/O Processor detected that the bus is
error not operational
Servicer Response: Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13. A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
FRU List: the device.
FI01107
FRU List:
STORIOA SVCDOCS

FI01140 27683122 I/O Processor detected that the bus is


not operational
BACKPLN
Servicer Response:

152
27683123 • 27683215

A device was added to SCSI bus 2 of the I/O Adapter


27683150 I/O processor detected a SCSI bus
and caused the bus to become not operational. Remove
configuration error
the device.
Servicer Response:
FRU List:
Internal and external SCSI cables are connected to SCSI
SVCDOCS
bus 0 at the same time. Correct the SCSI bus 0
configuration.
27683123 I/O Processor detected that the bus is
FRU List:
not operational
SVCDOCS
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
27683151 I/O processor detected a SCSI bus
and caused the bus to become not operational. Remove
configuration error
the device.
Servicer Response:
FRU List:
Internal and external SCSI cables are connected to SCSI
SVCDOCS
bus 1 at the same time. Correct the SCSI bus 1
configuration.
27683136 The removable media device is assigned
FRU List:
elsewhere
SVCDOCS
FRU List:
USER
27683200 A tape/CD or disk device reported a
failure
FI01105
FRU List:
FI01105
27683140 I/O Processor detected that the bus is
now operational
STORIOA
Servicer Response:
This reference code and the 3120 reference code that IOP
occurred before it require no service action, since SCSI
bus 0 is now operational. MEDIA

27683141 I/O Processor detected that the bus is 27683203 Disk media format bad
now operational
FRU List:
Servicer Response: FI01105
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational. 27683205 Disk sector read error
Servicer Response:
27683142 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk
now operational unit does not need to be replaced.

Servicer Response: FRU List:


This reference code and the 3122 reference code that FI01105
occurred before it require no service action, since SCSI
bus 2 is now operational. 27683215 Disk sector read error
Servicer Response:
27683143 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk
now operational unit does not need to be replaced.
Servicer Response: FRU List:
This reference code and the 3123 reference code that FI01105
occurred before it require no service action, since SCSI
bus 3 is now operational.

Chapter 2. 2xxx Reference Codes 153


27683250 • 27686082

27683250 Disk unit requires initialization before 27686070 A permanent I/O processor failure
use. occurred
Servicer Response: FRU List:
Performa D-IPL and work on errors found in the log. IOP
FRU List:
USER 27686071 I/O processor Licensed Internal Code
error
27683300 Storage unit detected a media problem FRU List:
AJDGP01
Servicer Response:
Perform IOPIP01.
27686072 I/O processor Licensed Internal Code
FRU List:
error
MEDIA
FRU List:
FI00121 AJDGP01

FI01141 IOP

27683400 I/O processor card detected device error 27686073 IPL device not ready
Servicer Response: FRU List:
NOTE: Ifexternal devices are attached check EXTSCSI MEDIA
and DEVTERM first.
FI01105
FRU List:
FI02112
USER
STORIOA
27686075 I/O processor resource not available
FI01106
FRU List:
AJDGP01
DEVTERM

FI01140 27686076 I/O processor card detected media error


FRU List:
27683401 Device backplane problem MEDIA

FRU List: AJDGP01


DEVBPLN
FI01105
27683501 I/O processor Licensed Internal Code
error
27686081 I/O processor Licensed Internal Code
FRU List: error
AJDGP01
FRU List:
AJDGP01
IOP
IOP
27683600 System log entry only, no service action
required.
27686082 I/O processor Licensed Internal Code
error
27683601 System log entry only, no service action
FRU List:
required.
AJDGP01

IOP

154
27686083 • 27688011

STORIOA
27686083 I/O processor Licensed Internal Code
error
27688004 Voltage drop detected on I/O processor 5
FRU List:
volt powersupply.
AJDGP01
FRU List:
IOP FI01141

STORIOA
27686085 I/O processor Licensed Internal Code
error
27688005 A recoverable IOP or cache adaptor card
FRU List:
error occurred.
AJDGP01
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
MA_BRDG Exchange the FRUs one at a time in the order shown.
FRU List:
27686200 A permanent IOA hardware error STORIOA
occurred
CACHE
FRU List:
FCIOA
27688007 A recoverable cache adaptor card error
OPT_CLN occurred.
Servicer Response:
27686201 IOA LID is not valid
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
AJDGP01
FRU List:
CACHE
27686602 An I/O processor Licensed Internal
Code error occurred.
STORIOA
FRU List:
AJDGP01
27688010 A permanent cache adaptor card failure
occurred.
27688000 A permanent IOP or cache adaptor card
failure occurred. Servicer Response:
The cache adaptor card may be missing, broken or
Servicer Response: incompatible.

Note: DO NOT replace both FRUs at the same time. Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown. Exchange the FRUs one at a time in the order shown.
FRU List: FRU List:
STORIOA CACHE

CACHE STORIOA

27688002 A permanent cache adaptor card failure 27688011 A permanent cache adaptor card failure
occurred. occurred.
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or
Note: DO NOT replace both FRUs at the same time. incompatible.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
CACHE
FRU List:

Chapter 2. 2xxx Reference Codes 155


27688100 • 27688157

CACHE
27688146 Disk device detected recoverable error
STORIOA FRU List:
FI01105
27688100 I/O processor Licensed Internal Code
error 27688150 A permanent I/O processor failure
occurred
FRU List:
AJDGP01 FRU List:
STORIOA
IOP
ANYBRDG
27688130 IOA detected recoverable device bus
error 27688151 I/O processor Licensed Internal Code
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required. FRU List:
This reference code is logged for information only. AJDGP01

STORIOA
27688131 IOA detected recoverable device bus
error
27688155 A permanent I/O processor failure
Servicer Response:
occurred
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only. FRU List:
AJDGP01
27688132 IOA detected recoverable device bus
STORIOA
error
Servicer Response:
27688156 A permanent I/O processor failure
An erroroccurred on SCSI bus 2. No action is required.
occurred
This reference code is logged for information only.
FRU List:
AJDGP01
27688133 IOA detected recoverable device bus
error
STORIOA
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only. 27688157 I/O adapter card error
Servicer Response:
27688140 IOA detected recoverable device bus Display the Service ActionLog entry for this SRC. If the
error Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
Servicer Response: do NOT replace the I/O adapter. This is a recoverable
No actionis required. This reference code is logged for error. Perform the following for the I/O processor that
information only. the I/O adapter is attached to:

27688141 IOA detected recoverable device error 1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
Servicer Response: the IOP. Other resources attached to the IOP may then
No actionis required. This reference code is logged for need to be Varied On.
information only.
2. If disk units are not attached, perform the VRYCFG
27688145 A recoverable I/O processor error RESET(*YES) command to reset the IOP and Vary On
occurred. attached resources.

FRU List: FRU List:


STORIOA SVCDOCS

156
27688200 • 27689012

27688200 I/O processor Licensed Internal Code 27689002 I/O processor card detected device error
error
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
IOP
STORIOA
27688300 I/O processor card or Licensed Internal
Code error FI01140
Servicer Response:
A microprocessor exception occurred on the I/O BACKPLN
processor.
FI01106
FRU List:
STORIOA
27689008 I/O card does not support functions
IOP expected by devices
Servicer Response:
AJDGP01 Perform IOPIP25.
FRU List:
27688301 Not valid condition in I/O Processor SVCDOCS
Licensed InternalCode
Servicer Response: 27689009 Call your next level of support for
The Licensed Internal Code found a condition that assistance
should not haveoccurred.
FRU List:
FRU List: SVCDOCS
FI01101
27689010 Cache data associated with attached
AJDGP01
devices cannot befound. Perform
IOPIP31.
IOP
FRU List:
SVCDOCS
27688400 I/O processor Licensed Internal Code
error
27689011 Cache data belongs to devices other
FRU List:
than those attached
AJDGP01
Servicer Response:
Perform IOPIP32.
27689000 I/O processor card detected device error
FRU List:
FRU List:
SVCDOCS
FI01105

STORIOA 27689012 IOP requires a cache adaptor card but


cannot find it.
27689001 I/O processor card detected device Servicer Response:
configuration error The cache adapter card is missing or broken. Perform
IOPIP29.
Servicer Response:
Perform IOPIP33. FRU List:
CACHE
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 157


27689013 • 27689031

27689013 The IOP and attached cache adaptor 27689026 Array not functional due to present
card are not compatible. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP19. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS

27689020 Array not functional due to present 27689027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS

27689021 Array not functional due to present 27689028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
27689022 Array not functional due to present
hardware configuration.
27689029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
27689023 Array not functional due to present
hardware configuration.
2768902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entrycontains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
27689024 Array not functional due to present the same time as this reference code as the starting
hardware configuration. point for this problem.

Servicer Response:
Perform IOPIP22. 27689030 Array no longer protected due to
missing or failed diskunit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
27689025 Disk unit is not supported at its
physical location.
27689031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No actionrequired. Protection will be automatically
FRU List: restarted.
SVCDOCS

158
27689040 • 27689092

cannot perform a type A or B IPL, perform a type D


27689040 Array protection temporarily suspended
IPL from removable media. Look for Product Activity
Servicer Response: Log entries for other IOP reference codes and take
No actionrequired. Protection will be automatically action on them.
restarted.
FRU List:
SVCDOCS
27689041 Background array parity check detected
and correctederrors. Call your next level
27689081 I/O processor card detected device error
of support to report the problem.
FRU List:
FRU List:
FI01105
AJDGP01
STORIOA
27689050 Required cache data cannot be located
for a disk unit.
27689082 I/O processor card detected device error
Servicer Response:
Perform IOPIP30. Servicer Response:
Perform IOPIP16.
FRU List:
SVCDOCS FRU List:
FI01105

27689051 IOP cache data exists for a missing or STORIOA


failed device.
Servicer Response: FI01140
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, BACKPLN
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27. FI01106
FRU List:
SVCDOCS 27689090 Disk unit has been modified after the
last known status.
27689052 Cache data exists for device that has Servicer Response:
been modified. Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
Servicer Response: problem.If you cannot resolve the problem, contact
Perform IOPIP28. your next level of support.
FRU List: FRU List:
SVCDOCS SVCDOCS

27689053 IOP resources not available due to 27689091 Incorrect hardware configuration change
previous problems. has been detected.
Servicer Response: Servicer Response:
Take action on other IOP reference codes which have Re-IPL the system. If any reference codes are surfaced,
surfaced. If you cannot get to SST or DST, and cannot use the new reference code as the entry point to the
perform a type A or B IPL, perform a type D IPL from problem. If you cannot resolve the problem, contact
removable media. Look for Product Activity Log entries your next level of support.
for other IOP reference codes and take action on them.
FRU List:
FRU List: SVCDOCS
SVCDOCS

27689092 Disk unit requires initialization before


27689054 IOP resources not available due to use.
previous problems.
Servicer Response:
Servicer Response: Perform IOPIP26.
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you FRU List:

Chapter 2. 2xxx Reference Codes 159


2768B3B1 • 2768BE00

SVCDOCS
2768B3E0 I/O processor detected a fault condition.
FRU List:
2768B3B1 A permanent I/O processor failure
IOP
occurred
FRU List: MA_BRDG
IOP
2768B3E1 I/O processor detected a fault condition.
2768B3B2 A permanent I/O processor failure
FRU List:
occurred
IOP
FRU List:
IOP MA_BRDG

2768B3B3 A permanent I/O processor failure 2768B410 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA

2768B3B4 A permanent I/O processor failure 2768B411 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA

2768B3B5 A permanent I/O processor failure 2768B412 Tape/CD or disk bus interface error
occurred occurred
FRU List: Servicer Response:
IOP Perform IOPIP16.
FRU List:
2768B3B6 A permanent I/O processor failure FI01107
occurred
FRU List: FI01140
IOP
STORIOA

2768B3B7 A permanent I/O processor failure DEVTERM


occurred
FRU List: 2768B935 Unknown hardware detected
IOP
FRU List:
FI01101
2768B3B8 Multi-adapter bridge error detected.
FRU List: AJDGP01
MA_BRDG
IOP
IOP
MA_BRDG

2768B3B9 A permanent I/O processor failure


occurred 2768BE00 I/O processor detected a fault condition.
FRU List: FRU List:
IOP AJDGP01

IOP

FI01104

160
2768FF3D • 28422202

MA_BRDG BACKPLN

2768FF3D I/O adapter detected a recoverable error 28421307 I/O processor resource not available
FRU List: FRU List:
STORIOA AJDGP01

ANYBRDG AJDG301

2768FF6D I/O processor detected a recoverable 28421310 I/O processor resource not available
system bus error.
Servicer Response:
FRU List: The I/O processorerror log is being filled faster than
IOP the errors are being reported to the system. Check other
errors reported to the system and correct them.
ANYBUS
28421317 I/O processor card error
28420A17 A permanent I/O processor failure
Servicer Response:
occurred
Display the Service ActionLog entry for this SRC. If the
FRU List: Failing Item indicates IOP, then replace the IOP. If the
IOP Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
MA_BRDG following:

AJDGP01 1. If the I/O Processor is not operable and disk units


are attached, use Hardware Service Manager to re-IPL
AJDG301 the IOP. Other resources attached to the IOP may then
need to be Varied On.

28420A22 I/O processor detected a storage transfer 2. If disk units are not attached, perform the VRYCFG
error RESET(*YES) command to reset the IOP and Vary On
FRU List: attached resources.
AJDGP01 FRU List:
SVCDOCS
AJDG301

IOP 28422200 I/O processor Licensed Internal Code


error
MA_BRDG FRU List:
AJDGP01
2842102E Out of alternate sectors for disk storage
28422201 Removable media error during IPL
FRU List:
FI01105 FRU List:
USER
28421306 I/O processor card or Licensed Internal
Code error FI01105

Servicer Response:
A microprocessor exception occurred on the I/O 28422202 Removable media error during IPL
processor. FRU List:
FRU List: FI00022
AJDGP01
FI01105
IOP

FI01104

Chapter 2. 2xxx Reference Codes 161


28423000 • 28423081

STORIOA
28423000 A permanent I/O processor failure
occurred
28423021 I/O processor detected a SCSI bus
FRU List:
configuration error
FI01101
Servicer Response:
IOP Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
MA_BRDG IOPIP17. Use the failing item (FI) codes to find failing
devices.
28423001 Not valid condition in I/O Processor FRU List:
Licensed InternalCode USER
Servicer Response:
FI01107
The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
FRU List:
IOP
28423022 I/O processor detected a SCSI bus
configuration error
AJDGP01
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
28423002 Addressed device failed to respond to
possible user error or configuration error, perform
selection
IOPIP17. Use the failing item (FI) codes to find failing
Servicer Response: devices.
Perform IOPIP16.
FRU List:
FRU List: USER
FI01105
FI01107
STORIOA
STORIOA
FI01140
28423023 I/O processor detected a SCSI bus
FI01141 configuration error

FI01106 Servicer Response:


Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
28423006 System bus error IOPIP17. Use the failing item (FI) codes to find failing
FRU List: devices.
IOP FRU List:
USER
ANYBUS
FI01107
FI01101
STORIOA
28423020 I/O processor detected a SCSI bus
configuration error 28423080 I/O processor Licensed Internal Code
Servicer Response: error
Error occurred on SCSI bus 0. To correct or isolate a FRU List:
possible user error or configuration error, perform AJDGP01
IOPIP17. Use the failing item (FI) codes to find failing
devices.
28423081 System log entry only, no service action
FRU List: required.
USER

FI01107

162
28423084 • 28423110

28423084 I/O processor card or Licensed Internal 28423102 I/O processor card detected interface
Code error error
Servicer Response: Servicer Response:
A microprocessor exception occurred on the I/O Erroroccurred on SCSI bus 2. Perform IOPIP13.
processor.
FRU List:
FRU List: FI01107
AJDGP01
STORIOA
IOP
FI01140
FI01104
BACKPLN
MA_BRDG
28423103 I/O processor card detected interface
28423087 I/O processor resource not available error
Servicer Response: Servicer Response:
The LicensedInternal Code could not allocate resources Erroroccurred on SCSI bus 3. Perform IOPIP13.
on the I/O processor card.
FRU List:
FRU List: FI01107
AJDGP01
STORIOA
AJDG301
FI01140
IOACNFG
BACKPLN
FI01104
28423109 I/O processor timed out a device
28423100 I/O processor card detected interface command
error
Servicer Response:
Servicer Response: Perform IOPIP16.
Erroroccurred on SCSI bus 0. Perform IOPIP13.
FRU List:
FRU List: FI01105
FI01107
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN
FI01106
28423101 I/O processor card detected interface
error 28423110 I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13. Servicer Response:
Perform IOPIP16.
FRU List:
FI01107 FRU List:
FI01105
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN

Chapter 2. 2xxx Reference Codes 163


28423120 • 28423200

FI01106
28423141 I/O Processor detected that the bus is
now operational
28423120 I/O Processor detected that the bus is
Servicer Response:
not operational
This reference code and the 3121 reference code that
Servicer Response: occurred before it require no service action, since SCSI
A device was added to SCSI bus 0 of the I/O Adapter bus 1 is now operational.
and caused the bus to become not operational. Remove
the device.
28423142 I/O Processor detected that the bus is
FRU List: now operational
SVCDOCS
Servicer Response:
This reference code and the 3122 reference code that
28423121 I/O Processor detected that the bus is occurred before it require no service action, since SCSI
not operational bus 2 is now operational.
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter 28423143 I/O Processor detected that the bus is
and caused the bus to become not operational. Remove now operational
the device.
Servicer Response:
FRU List: This reference code and the 3123 reference code that
SVCDOCS occurred before it require no service action, since SCSI
bus 3 is now operational.
28423122 I/O Processor detected that the bus is
not operational 28423150 I/O processor detected a SCSI bus
configuration error
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter Servicer Response:
and caused the bus to become not operational. Remove Internal and external SCSI cables are connected to SCSI
the device. bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS FRU List:
SVCDOCS

28423123 I/O Processor detected that the bus is


not operational 28423151 I/O processor detected a SCSI bus
configuration error
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter Servicer Response:
and caused the bus to become not operational. Remove Internal and external SCSI cables are connected to SCSI
the device. bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS FRU List:
SVCDOCS
28423136 The removable media device is assigned
elsewhere 28423200 A tape/CD or disk device reported a
failure
FRU List:
USER FRU List:
FI01105
FI01105
STORIOA
28423140 I/O Processor detected that the bus is
IOP
now operational
Servicer Response: MEDIA
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.

164
28423203 • 28426076

28423203 Disk media format bad 28423401 Device backplane problem


FRU List: FRU List:
FI01105 DEVBPLN

28423205 Disk sector read error 28423501 I/O processor Licensed Internal Code
error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk FRU List:
unit does not need to be replaced. AJDGP01
FRU List:
IOP
FI01105

28423600 System log entry only, no service action


28423215 Disk sector read error
required.
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
28423601 System log entry only, no service action
unit does not need to be replaced.
required.
FRU List:
FI01105
28426070 A permanent I/O processor failure
occurred
28423250 Disk unit requires initialization before
FRU List:
use.
IOP
Servicer Response:
Performa D-IPL and work on errors found in the log.
28426071 I/O processor Licensed Internal Code
FRU List: error
USER
FRU List:
AJDGP01
28423300 Storage unit detected a media problem
Servicer Response: 28426072 I/O processor Licensed Internal Code
Perform IOPIP01. error
FRU List: FRU List:
MEDIA AJDGP01

FI00121 IOP

FI01141
28426073 IPL device not ready
FRU List:
28423400 I/O processor card detected device error
MEDIA
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI FI01105
and DEVTERM first.
USER
FRU List:
FI02112
28426075 I/O processor resource not available
STORIOA
FRU List:
AJDGP01
FI01106

DEVTERM 28426076 I/O processor card detected media error


FRU List:
FI01140 MEDIA

AJDGP01

Chapter 2. 2xxx Reference Codes 165


28426081 • 28428007

FI01105
28428000 A permanent IOP or cache adaptor card
failure occurred.
28426081 I/O processor Licensed Internal Code
Servicer Response:
error
FRU List: Note: DO NOT replace both FRUs at the same time.
AJDGP01 Exchange the FRUs one at a time in the order shown.
FRU List:
IOP
STORIOA

28426082 I/O processor Licensed Internal Code CACHE


error
FRU List: 28428002 A permanent cache adaptor card failure
AJDGP01 occurred.
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
28426083 I/O processor Licensed Internal Code Exchange the FRUs one at a time in the order shown.
error
FRU List:
FRU List: CACHE
AJDGP01
STORIOA
IOP
28428004 Voltage drop detected on I/O processor 5
28426085 I/O processor Licensed Internal Code volt powersupply.
error
FRU List:
FRU List: FI01141
AJDGP01
STORIOA
IOP
28428005 A recoverable IOP or cache adaptor card
MA_BRDG
error occurred.
Servicer Response:
28426200 A permanent IOA hardware error
occurred
Note: DO NOT replace both FRUs at the same time.
FRU List: Exchange the FRUs one at a time in the order shown.
FCIOA
FRU List:
STORIOA
OPT_CLN
CACHE
28426201 IOA LID is not valid
FRU List: 28428007 A recoverable cache adaptor card error
AJDGP01 occurred.
Servicer Response:
28426602 An I/O processor Licensed Internal
Code error occurred. Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
AJDGP01 FRU List:
CACHE

STORIOA

166
28428010 • 28428155

28428010 A permanent cache adaptor card failure 28428133 IOA detected recoverable device bus
occurred. error
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or An erroroccurred on SCSI bus 3. No action is required.
incompatible. This reference code is logged for information only.

Note: DO NOT replace both FRUs at the same time.


28428140 IOA detected recoverable device bus
Exchange the FRUs one at a time in the order shown.
error
FRU List:
Servicer Response:
CACHE
No actionis required. This reference code is logged for
information only.
STORIOA

28428141 IOA detected recoverable device error


28428011 A permanent cache adaptor card failure
occurred. Servicer Response:
No actionis required. This reference code is logged for
Servicer Response: information only.
The cache adaptor card may be missing, broken or
incompatible.
28428145 A recoverable I/O processor error
Note: DO NOT replace both FRUs at the same time. occurred.
Exchange the FRUs one at a time in the order shown. FRU List:
FRU List: STORIOA
CACHE
28428146 Disk device detected recoverable error
STORIOA
FRU List:
FI01105
28428100 I/O processor Licensed Internal Code
error
28428150 A permanent I/O processor failure
FRU List: occurred
AJDGP01
FRU List:
IOP STORIOA

ANYBRDG
28428130 IOA detected recoverable device bus
error
28428151 I/O processor Licensed Internal Code
Servicer Response: error
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only. FRU List:
AJDGP01

28428131 IOA detected recoverable device bus STORIOA


error
Servicer Response: 28428155 A permanent I/O processor failure
An erroroccurred on SCSI bus 1. No action is required. occurred
This reference code is logged for information only.
FRU List:
AJDGP01
28428132 IOA detected recoverable device bus
error
STORIOA
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.

Chapter 2. 2xxx Reference Codes 167


28428156 • 28429009

AJDGP01
28428156 A permanent I/O processor failure
occurred
IOP
FRU List:
AJDGP01
28428400 I/O processor Licensed Internal Code
error
STORIOA
FRU List:
AJDGP01
28428157 I/O adapter card error
Servicer Response:
28429000 I/O processor card detected device error
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O FRU List:
adapter. If the Failing Item indicates SVCDOCS, then FI01105
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that STORIOA
the I/O adapter is attached to:

1. If the I/O Processor is not operable and disk units 28429001 I/O processor card detected device
are attached, use Hardware Service Manager to re-IPL configuration error
the IOP. Other resources attached to the IOP may then Servicer Response:
need to be Varied On. Perform IOPIP33.

2. If disk units are not attached, perform the VRYCFG FRU List:
RESET(*YES) command to reset the IOP and Vary On SVCDOCS
attached resources.
FRU List: 28429002 I/O processor card detected device error
SVCDOCS Servicer Response:
Perform IOPIP16.
28428200 I/O processor Licensed Internal Code FRU List:
error FI01105
FRU List:
AJDGP01 STORIOA

IOP FI01140

BACKPLN
28428300 I/O processor card or Licensed Internal
Code error FI01106
Servicer Response:
A microprocessor exception occurred on the I/O 28429008 I/O card does not support functions
processor. expected by devices
FRU List: Servicer Response:
STORIOA Perform IOPIP25.

IOP FRU List:


SVCDOCS
AJDGP01
28429009 Call your next level of support for
28428301 Not valid condition in I/O Processor assistance
Licensed InternalCode FRU List:
Servicer Response: SVCDOCS
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
FI01101

168
28429010 • 28429029

28429010 Cache data associated with attached 28429023 Array not functional due to present
devices cannot befound. Perform hardware configuration.
IOPIP31.
Servicer Response:
FRU List: Perform IOPIP22.
SVCDOCS
FRU List:
SVCDOCS
28429011 Cache data belongs to devices other
than those attached
28429024 Array not functional due to present
Servicer Response: hardware configuration.
Perform IOPIP32.
Servicer Response:
FRU List: Perform IOPIP22.
SVCDOCS
FRU List:
SVCDOCS
28429012 IOP requires a cache adaptor card but
cannot find it.
28429025 Disk unit is not supported at its
Servicer Response: physical location.
The cache adapter card is missing or broken. Perform
Servicer Response:
IOPIP29.
Perform IOPIP21.
FRU List:
FRU List:
CACHE
SVCDOCS

28429013 The IOP and attached cache adaptor


28429026 Array not functional due to present
card are not compatible.
hardware configuration.
Servicer Response:
Servicer Response:
Perform IOPIP19.
Perform IOPIP22.
FRU List:
FRU List:
SVCDOCS
SVCDOCS

28429020 Array not functional due to present


28429027 Array not functional due to present
hardware configuration.
hardware configuration.
Servicer Response:
Servicer Response:
Perform IOPIP20.
Perform IOPIP34.
FRU List:
FRU List:
SVCDOCS
SVCDOCS

28429021 Array not functional due to present


28429028 Incorrect hardware configuration change
hardware configuration.
has been detected.
Servicer Response:
Servicer Response:
Perform IOPIP20.
Reduce the number of arrays on IOP. Either move all
FRU List: devices in an array to another IOP that supports arrays,
SVCDOCS or stop an array on this IOP.
FRU List:
28429022 Array not functional due to present SVCDOCS
hardware configuration.
Servicer Response: 28429029 Incorrect hardware configuration change
Perform IOPIP22. has been detected.
FRU List: Servicer Response:
SVCDOCS Contact your next level of support.
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 169


2842902F • 28429082

2842902F Array addendum Product Activity Log 28429052 Cache data exists for device that has
entry been modified.
Servicer Response: Servicer Response:
This entrycontains additional array information for Perform IOPIP28.
90xx reference codes when the array contains more
FRU List:
than 10 members. Use the 90xx entry that occurred at
SVCDOCS
the same time as this reference code as the starting
point for this problem.
28429053 IOP resources not available due to
previous problems.
28429030 Array no longer protected due to
missing or failed diskunit. Perform Servicer Response:
IOPIP21. Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
FRU List:
perform a type A or B IPL, perform a type D IPL from
SVCDOCS
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
28429031 Array protection temporarily suspended
FRU List:
Servicer Response: SVCDOCS
No actionrequired. Protection will be automatically
restarted.
28429054 IOP resources not available due to
previous problems.
28429040 Array protection temporarily suspended
Servicer Response:
Servicer Response: Power off the system and remove all new or
No actionrequired. Protection will be automatically replacement disk units. IPL the system to DST. If you
restarted. cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
28429041 Background array parity check detected
action on them.
and correctederrors. Call your next level
of support to report the problem. FRU List:
SVCDOCS
FRU List:
AJDGP01
28429081 I/O processor card detected device error
28429050 Required cache data cannot be located FRU List:
for a disk unit. FI01105
Servicer Response:
STORIOA
Perform IOPIP30.
FRU List:
28429082 I/O processor card detected device error
SVCDOCS
Servicer Response:
Perform IOPIP16.
28429051 IOP cache data exists for a missing or
failed device. FRU List:
FI01105
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, STORIOA
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27. FI01140

FRU List: BACKPLN


SVCDOCS
FI01106

170
28429090 • 2842B411

28429090 Disk unit has been modified after the 2842B3B5 A permanent I/O processor failure
last known status. occurred
Servicer Response: FRU List:
Re-IPL the system. If any reference codes are surfaced, IOP
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
2842B3B6 A permanent I/O processor failure
your next level of support.
occurred
FRU List:
FRU List:
SVCDOCS
IOP

28429091 Incorrect hardware configuration change


2842B3B7 A permanent I/O processor failure
has been detected.
occurred
Servicer Response:
FRU List:
Re-IPL the system. If any reference codes are surfaced,
IOP
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support. 2842B3B8 Multi-adapter bridge error detected.
FRU List: FRU List:
SVCDOCS MA_BRDG

28429092 Disk unit requires initialization before IOP


use.
Servicer Response: 2842B3B9 A permanent I/O processor failure
Perform IOPIP26. occurred

FRU List: FRU List:


SVCDOCS IOP

2842B3B1 A permanent I/O processor failure 2842B3E0 I/O processor detected a fault condition.
occurred FRU List:
FRU List: IOP
IOP
MA_BRDG

2842B3B2 A permanent I/O processor failure


occurred 2842B3E1 I/O processor detected a fault condition.

FRU List: FRU List:


IOP IOP

MA_BRDG
2842B3B3 A permanent I/O processor failure
occurred
2842B410 A permanent I/O processor failure
FRU List: occurred
IOP
FRU List:
STORIOA
2842B3B4 A permanent I/O processor failure
occurred
2842B411 A permanent I/O processor failure
FRU List: occurred
IOP
FRU List:
STORIOA

Chapter 2. 2xxx Reference Codes 171


2842B412 • 28431317

AJDGP01
2842B412 Tape/CD or disk bus interface error
occurred
AJDG301
Servicer Response:
Perform IOPIP16.
28430A22 I/O processor detected a storage transfer
FRU List: error
FI01107
FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG
2842B935 Unknown hardware detected
FRU List: 2843102E Out of alternate sectors for disk storage
FI01101
FRU List:
FI01105
AJDGP01

IOP 28431306 I/O processor card or Licensed Internal


Code error
MA_BRDG
Servicer Response:
A microprocessor exception occurred on the I/O
2842BE00 I/O processor detected a fault condition. processor.
FRU List: FRU List:
AJDGP01 AJDGP01

IOP IOP

FI01104 FI01104

MA_BRDG BACKPLN

2842FF3D I/O adapter detected a recoverable error 28431307 I/O processor resource not available
FRU List: FRU List:
STORIOA AJDGP01

ANYBRDG AJDG301

2842FF6D I/O processor detected a recoverable 28431310 I/O processor resource not available
system bus error.
Servicer Response:
FRU List: The I/O processorerror log is being filled faster than
IOP the errors are being reported to the system. Check other
errors reported to the system and correct them.
ANYBUS
28431317 I/O processor card error
28430A17 A permanent I/O processor failure Servicer Response:
occurred Display the Service ActionLog entry for this SRC. If the
FRU List: Failing Item indicates IOP, then replace the IOP. If the
IOP Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
MA_BRDG following:

172
28432200 • 28433022

1. If the I/O Processor is not operable and disk units FI01105


are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then STORIOA
need to be Varied On.
FI01140
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On FI01141
attached resources.
FRU List: FI01106
SVCDOCS
28433006 System bus error
28432200 I/O processor Licensed Internal Code FRU List:
error IOP
FRU List:
AJDGP01 ANYBUS

FI01101
28432201 Removable media error during IPL
FRU List: 28433020 I/O processor detected a SCSI bus
USER configuration error

FI01105 Servicer Response:


Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
28432202 Removable media error during IPL IOPIP17. Use the failing item (FI) codes to find failing
FRU List: devices.
FI00022 FRU List:
USER
FI01105
FI01107
28433000 A permanent I/O processor failure
occurred STORIOA

FRU List:
FI01101 28433021 I/O processor detected a SCSI bus
configuration error
IOP Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
MA_BRDG possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
28433001 Not valid condition in I/O Processor devices.
Licensed InternalCode FRU List:
Servicer Response: USER
The Licensed Internal Code found a condition that
should not haveoccurred. FI01107

FRU List: STORIOA


IOP

AJDGP01 28433022 I/O processor detected a SCSI bus


configuration error

28433002 Addressed device failed to respond to Servicer Response:


selection Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
Servicer Response: IOPIP17. Use the failing item (FI) codes to find failing
Perform IOPIP16. devices.
FRU List: FRU List:

Chapter 2. 2xxx Reference Codes 173


28433023 • 28433103

USER
28433100 I/O processor card detected interface
error
FI01107
Servicer Response:
STORIOA Erroroccurred on SCSI bus 0. Perform IOPIP13.
FRU List:
28433023 I/O processor detected a SCSI bus FI01107
configuration error
STORIOA
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
FI01140
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
BACKPLN
devices.
FRU List:
28433101 I/O processor card detected interface
USER
error
FI01107 Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13.
STORIOA
FRU List:
FI01107
28433080 I/O processor Licensed Internal Code
error STORIOA
FRU List:
FI01140
AJDGP01
BACKPLN
28433081 System log entry only, no service action
required.
28433102 I/O processor card detected interface
error
28433084 I/O processor card or Licensed Internal
Code error Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13.
Servicer Response:
A microprocessor exception occurred on the I/O FRU List:
processor. FI01107

FRU List: STORIOA


AJDGP01
FI01140
IOP
BACKPLN
FI01104

MA_BRDG 28433103 I/O processor card detected interface


error

28433087 I/O processor resource not available Servicer Response:


Erroroccurred on SCSI bus 3. Perform IOPIP13.
Servicer Response:
The LicensedInternal Code could not allocate resources FRU List:
on the I/O processor card. FI01107

FRU List: STORIOA


AJDGP01
FI01140
AJDG301
BACKPLN
IOACNFG

FI01104

174
28433109 • 28433143

A device was added to SCSI bus 2 of the I/O Adapter


28433109 I/O processor timed out a device
and caused the bus to become not operational. Remove
command
the device.
Servicer Response:
FRU List:
Perform IOPIP16.
SVCDOCS
FRU List:
FI01105
28433123 I/O Processor detected that the bus is
not operational
STORIOA
Servicer Response:
FI01140 A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
BACKPLN the device.
FRU List:
FI01106 SVCDOCS

28433110 I/O processor card detected interface 28433136 The removable media device is assigned
error elsewhere
Servicer Response: FRU List:
Perform IOPIP16. USER
FRU List:
FI01105 FI01105

STORIOA 28433140 I/O Processor detected that the bus is


now operational
FI01140
Servicer Response:
BACKPLN This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
FI01106

28433141 I/O Processor detected that the bus is


28433120 I/O Processor detected that the bus is
now operational
not operational
Servicer Response:
Servicer Response:
This reference code and the 3121 reference code that
A device was added to SCSI bus 0 of the I/O Adapter
occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove
bus 1 is now operational.
the device.
FRU List:
28433142 I/O Processor detected that the bus is
SVCDOCS
now operational
Servicer Response:
28433121 I/O Processor detected that the bus is
This reference code and the 3122 reference code that
not operational
occurred before it require no service action, since SCSI
Servicer Response: bus 2 is now operational.
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
28433143 I/O Processor detected that the bus is
the device.
now operational
FRU List:
Servicer Response:
SVCDOCS
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
28433122 I/O Processor detected that the bus is bus 3 is now operational.
not operational
Servicer Response:

Chapter 2. 2xxx Reference Codes 175


28433150 • 28433601

28433150 I/O processor detected a SCSI bus 28433250 Disk unit requires initialization before
configuration error use.
Servicer Response: Servicer Response:
Internal and external SCSI cables are connected to SCSI Performa D-IPL and work on errors found in the log.
bus 0 at the same time. Correct the SCSI bus 0
FRU List:
configuration.
USER
FRU List:
SVCDOCS
28433300 Storage unit detected a media problem
Servicer Response:
28433151 I/O processor detected a SCSI bus
Perform IOPIP01.
configuration error
FRU List:
Servicer Response:
MEDIA
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration. FI00121

FRU List: FI01141


SVCDOCS

28433400 I/O processor card detected device error


28433200 A tape/CD or disk device reported a
failure Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
FRU List: and DEVTERM first.
FI01105
FRU List:
STORIOA FI02112

IOP STORIOA

MEDIA FI01106

DEVTERM
28433203 Disk media format bad
FRU List: FI01140
FI01105
28433401 Device backplane problem
28433205 Disk sector read error FRU List:
Servicer Response: DEVBPLN
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced. 28433501 I/O processor Licensed Internal Code
FRU List: error
FI01105 FRU List:
AJDGP01
28433215 Disk sector read error
IOP
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced. 28433600 System log entry only, no service action
required.
FRU List:
FI01105
28433601 System log entry only, no service action
required.

176
28436070 • 28438002

28436070 A permanent I/O processor failure 28436083 I/O processor Licensed Internal Code
occurred error
FRU List: FRU List:
IOP AJDGP01

IOP
28436071 I/O processor Licensed Internal Code
error
28436085 I/O processor Licensed Internal Code
FRU List:
error
AJDGP01
FRU List:
AJDGP01
28436072 I/O processor Licensed Internal Code
error
IOP
FRU List:
AJDGP01 MA_BRDG

IOP
28436200 A permanent IOA hardware error
occurred
28436073 IPL device not ready
FRU List:
FRU List: FCIOA
MEDIA
OPT_CLN
FI01105
28436201 IOA LID is not valid
USER
FRU List:
AJDGP01
28436075 I/O processor resource not available
FRU List:
28436602 An I/O processor Licensed Internal
AJDGP01
Code error occurred.
FRU List:
28436076 I/O processor card detected media error
AJDGP01
FRU List:
MEDIA
28438000 A permanent IOP or cache adaptor card
failure occurred.
AJDGP01
Servicer Response:
FI01105
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
28436081 I/O processor Licensed Internal Code
error FRU List:
STORIOA
FRU List:
AJDGP01
CACHE
IOP
28438002 A permanent cache adaptor card failure
occurred.
28436082 I/O processor Licensed Internal Code
error Servicer Response:
FRU List:
Note: DO NOT replace both FRUs at the same time.
AJDGP01
Exchange the FRUs one at a time in the order shown.
IOP FRU List:
CACHE

Chapter 2. 2xxx Reference Codes 177


28438004 • 28438145

STORIOA CACHE

STORIOA
28438004 Voltage drop detected on I/O processor 5
volt powersupply.
28438100 I/O processor Licensed Internal Code
FRU List:
error
FI01141
FRU List:
STORIOA AJDGP01

IOP
28438005 A recoverable IOP or cache adaptor card
error occurred.
28438130 IOA detected recoverable device bus
Servicer Response:
error
Note: DO NOT replace both FRUs at the same time. Servicer Response:
Exchange the FRUs one at a time in the order shown. An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
FRU List:
STORIOA
28438131 IOA detected recoverable device bus
CACHE error
Servicer Response:
28438007 A recoverable cache adaptor card error An erroroccurred on SCSI bus 1. No action is required.
occurred. This reference code is logged for information only.
Servicer Response:
28438132 IOA detected recoverable device bus
Note: DO NOT replace both FRUs at the same time. error
Exchange the FRUs one at a time in the order shown. Servicer Response:
FRU List: An erroroccurred on SCSI bus 2. No action is required.
CACHE This reference code is logged for information only.

STORIOA 28438133 IOA detected recoverable device bus


error
28438010 A permanent cache adaptor card failure Servicer Response:
occurred. An erroroccurred on SCSI bus 3. No action is required.
Servicer Response: This reference code is logged for information only.
The cache adaptor card may be missing, broken or
incompatible. 28438140 IOA detected recoverable device bus
error
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown. Servicer Response:
No actionis required. This reference code is logged for
FRU List: information only.
CACHE

STORIOA 28438141 IOA detected recoverable device error


Servicer Response:
28438011 A permanent cache adaptor card failure No actionis required. This reference code is logged for
occurred. information only.

Servicer Response:
The cache adaptor card may be missing, broken or 28438145 A recoverable I/O processor error
incompatible. occurred.
FRU List:
Note: DO NOT replace both FRUs at the same time. STORIOA
Exchange the FRUs one at a time in the order shown.
FRU List:

178
28438146 • 28439001

28438146 Disk device detected recoverable error 28438200 I/O processor Licensed Internal Code
error
FRU List:
FI01105 FRU List:
AJDGP01
28438150 A permanent I/O processor failure
IOP
occurred
FRU List:
28438300 I/O processor card or Licensed Internal
STORIOA
Code error
ANYBRDG Servicer Response:
A microprocessor exception occurred on the I/O
processor.
28438151 I/O processor Licensed Internal Code
error FRU List:
STORIOA
FRU List:
AJDGP01
IOP
STORIOA
AJDGP01

28438155 A permanent I/O processor failure


28438301 Not valid condition in I/O Processor
occurred
Licensed InternalCode
FRU List:
Servicer Response:
AJDGP01
The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
FRU List:
FI01101
28438156 A permanent I/O processor failure
occurred
AJDGP01
FRU List:
AJDGP01 IOP

STORIOA
28438400 I/O processor Licensed Internal Code
error
28438157 I/O adapter card error
FRU List:
Servicer Response: AJDGP01
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
28439000 I/O processor card detected device error
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable FRU List:
error. Perform the following for the I/O processor that FI01105
the I/O adapter is attached to:
STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then 28439001 I/O processor card detected device
need to be Varied On. configuration error
Servicer Response:
2. If disk units are not attached, perform the VRYCFG Perform IOPIP33.
RESET(*YES) command to reset the IOP and Vary On
attached resources. FRU List:
SVCDOCS
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 179


28439002 • 28439025

28439002 I/O processor card detected device error 28439013 The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP19.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
28439020 Array not functional due to present
FI01140 hardware configuration.

BACKPLN Servicer Response:


Perform IOPIP20.
FI01106 FRU List:
SVCDOCS
28439008 I/O card does not support functions
expected by devices 28439021 Array not functional due to present
Servicer Response: hardware configuration.
Perform IOPIP25. Servicer Response:
FRU List: Perform IOPIP20.
SVCDOCS FRU List:
SVCDOCS
28439009 Call your next level of support for
assistance 28439022 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS Servicer Response:
Perform IOPIP22.
28439010 Cache data associated with attached FRU List:
devices cannot befound. Perform SVCDOCS
IOPIP31.
FRU List: 28439023 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
28439011 Cache data belongs to devices other Perform IOPIP22.
than those attached
FRU List:
Servicer Response: SVCDOCS
Perform IOPIP32.
FRU List: 28439024 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
28439012 IOP requires a cache adaptor card but Perform IOPIP22.
cannot find it.
FRU List:
Servicer Response: SVCDOCS
The cache adapter card is missing or broken. Perform
IOPIP29.
28439025 Disk unit is not supported at its
FRU List: physical location.
CACHE
Servicer Response:
Perform IOPIP21.
FRU List:
SVCDOCS

180
28439026 • 28439054

28439026 Array not functional due to present 28439040 Array protection temporarily suspended
hardware configuration.
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP22. restarted.
FRU List:
SVCDOCS 28439041 Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
28439027 Array not functional due to present
hardware configuration. FRU List:
AJDGP01
Servicer Response:
Perform IOPIP34.
28439050 Required cache data cannot be located
FRU List:
for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30.
28439028 Incorrect hardware configuration change
has been detected. FRU List:
SVCDOCS
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, 28439051 IOP cache data exists for a missing or
or stop an array on this IOP. failed device.
FRU List: Servicer Response:
SVCDOCS If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
28439029 Incorrect hardware configuration change
code. Otherwise, perform IOPIP27.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Contact your next level of support.
FRU List:
28439052 Cache data exists for device that has
SVCDOCS
been modified.
Servicer Response:
2843902F Array addendum Product Activity Log
Perform IOPIP28.
entry
FRU List:
Servicer Response:
SVCDOCS
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at 28439053 IOP resources not available due to
the same time as this reference code as the starting previous problems.
point for this problem.
Servicer Response:
Take action on other IOP reference codes which have
28439030 Array no longer protected due to surfaced. If you cannot get to SST or DST, and cannot
missing or failed diskunit. Perform perform a type A or B IPL, perform a type D IPL from
IOPIP21. removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS FRU List:
SVCDOCS
28439031 Array protection temporarily suspended
28439054 IOP resources not available due to
Servicer Response:
previous problems.
No actionrequired. Protection will be automatically
restarted. Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you

Chapter 2. 2xxx Reference Codes 181


28439081 • 2843B3B9

cannot perform a type A or B IPL, perform a type D SVCDOCS


IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
2843B3B1 A permanent I/O processor failure
action on them.
occurred
FRU List:
FRU List:
SVCDOCS
IOP

28439081 I/O processor card detected device error


2843B3B2 A permanent I/O processor failure
FRU List: occurred
FI01105
FRU List:
IOP
STORIOA

2843B3B3 A permanent I/O processor failure


28439082 I/O processor card detected device error
occurred
Servicer Response:
FRU List:
Perform IOPIP16.
IOP
FRU List:
FI01105
2843B3B4 A permanent I/O processor failure
occurred
STORIOA
FRU List:
FI01140 IOP

BACKPLN 2843B3B5 A permanent I/O processor failure


occurred
FI01106
FRU List:
IOP
28439090 Disk unit has been modified after the
last known status.
2843B3B6 A permanent I/O processor failure
Servicer Response: occurred
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the FRU List:
problem. If you cannot resolve the problem, contact IOP
your next level of support.
FRU List: 2843B3B7 A permanent I/O processor failure
SVCDOCS occurred
FRU List:
28439091 Incorrect hardware configuration change IOP
has been detected.
Servicer Response: 2843B3B8 Multi-adapter bridge error detected.
Re-IPL the system. If any reference codes are surfaced, FRU List:
use the new reference code as the entry point to the MA_BRDG
problem. If you cannot resolve the problem, contact
your next level of support. IOP
FRU List:
SVCDOCS 2843B3B9 A permanent I/O processor failure
occurred
28439092 Disk unit requires initialization before FRU List:
use. IOP
Servicer Response:
Perform IOPIP26.
FRU List:

182
2843B3E0 • 28441306

MA_BRDG
2843B3E0 I/O processor detected a fault condition.
FRU List:
2843FF3D I/O adapter detected a recoverable error
IOP
FRU List:
MA_BRDG STORIOA

ANYBRDG
2843B3E1 I/O processor detected a fault condition.
FRU List:
2843FF6D I/O processor detected a recoverable
IOP
system bus error.
MA_BRDG FRU List:
IOP
2843B410 A permanent I/O processor failure
ANYBUS
occurred
FRU List:
28440A17 A permanent I/O processor failure
STORIOA
occurred
FRU List:
2843B411 A permanent I/O processor failure
IOP
occurred
FRU List: MA_BRDG
STORIOA
AJDGP01
2843B412 Tape/CD or disk bus interface error
occurred AJDG301

Servicer Response:
Perform IOPIP16. 28440A22 I/O processor detected a storage transfer
error
FRU List:
FI01107 FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG

2843B935 Unknown hardware detected


2844102E Out of alternate sectors for disk storage
FRU List:
FI01101 FRU List:
FI01105
AJDGP01
28441306 I/O processor card or Licensed Internal
IOP Code error
Servicer Response:
MA_BRDG
A microprocessor exception occurred on the I/O
processor.
2843BE00 I/O processor detected a fault condition.
FRU List:
FRU List: AJDGP01
AJDGP01
IOP
IOP
FI01104
FI01104

Chapter 2. 2xxx Reference Codes 183


28441307 • 28443020

BACKPLN
28443000 A permanent I/O processor failure
occurred
28441307 I/O processor resource not available
FRU List:
FRU List: FI01101
AJDGP01
IOP
AJDG301
MA_BRDG
28441310 I/O processor resource not available
28443001 Not valid condition in I/O Processor
Servicer Response:
Licensed InternalCode
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other Servicer Response:
errors reported to the system and correct them. The Licensed Internal Code found a condition that
should not haveoccurred.
28441317 I/O processor card error FRU List:
IOP
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
AJDGP01
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the 28443002 Addressed device failed to respond to
following: selection
Servicer Response:
1. If the I/O Processor is not operable and disk units
Perform IOPIP16.
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then FRU List:
need to be Varied On. FI01105

2. If disk units are not attached, perform the VRYCFG STORIOA


RESET(*YES) command to reset the IOP and Vary On
attached resources. FI01140
FRU List:
SVCDOCS FI01141

FI01106
28442200 I/O processor Licensed Internal Code
error
28443006 System bus error
FRU List:
AJDGP01 FRU List:
IOP

28442201 Removable media error during IPL ANYBUS


FRU List:
USER FI01101

FI01105 28443020 I/O processor detected a SCSI bus


configuration error
28442202 Removable media error during IPL Servicer Response:
FRU List: Error occurred on SCSI bus 0. To correct or isolate a
FI00022 possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
FI01105 devices.
FRU List:
USER

FI01107

184
28443021 • 28443101

STORIOA
28443084 I/O processor card or Licensed Internal
Code error
28443021 I/O processor detected a SCSI bus
Servicer Response:
configuration error
A microprocessor exception occurred on the I/O
Servicer Response: processor.
Error occurred on SCSI bus 1. To correct or isolate a
FRU List:
possible user error or configuration error, perform
AJDGP01
IOPIP17. Use the failing item (FI) codes to find failing
devices.
IOP
FRU List:
USER FI01104

FI01107 MA_BRDG

STORIOA
28443087 I/O processor resource not available
Servicer Response:
28443022 I/O processor detected a SCSI bus
The LicensedInternal Code could not allocate resources
configuration error
on the I/O processor card.
Servicer Response:
FRU List:
Error occurred on SCSI bus 2. To correct or isolate a
AJDGP01
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
devices. AJDG301

FRU List: IOACNFG


USER
FI01104
FI01107

STORIOA 28443100 I/O processor card detected interface


error

28443023 I/O processor detected a SCSI bus Servicer Response:


configuration error Erroroccurred on SCSI bus 0. Perform IOPIP13.

Servicer Response: FRU List:


Error occurred on SCSI bus 3. To correct or isolate a FI01107
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing STORIOA
devices.
FI01140
FRU List:
USER BACKPLN

FI01107
28443101 I/O processor card detected interface
STORIOA error
Servicer Response:
28443080 I/O processor Licensed Internal Code Erroroccurred on SCSI bus 1. Perform IOPIP13.
error FRU List:
FRU List: FI01107
AJDGP01
STORIOA

28443081 System log entry only, no service action FI01140


required.
BACKPLN

Chapter 2. 2xxx Reference Codes 185


28443102 • 28443140

FI01106
28443102 I/O processor card detected interface
error
28443120 I/O Processor detected that the bus is
Servicer Response:
not operational
Erroroccurred on SCSI bus 2. Perform IOPIP13.
Servicer Response:
FRU List:
A device was added to SCSI bus 0 of the I/O Adapter
FI01107
and caused the bus to become not operational. Remove
the device.
STORIOA
FRU List:
FI01140 SVCDOCS

BACKPLN 28443121 I/O Processor detected that the bus is


not operational
28443103 I/O processor card detected interface Servicer Response:
error A device was added to SCSI bus 1 of the I/O Adapter
Servicer Response: and caused the bus to become not operational. Remove
Erroroccurred on SCSI bus 3. Perform IOPIP13. the device.

FRU List: FRU List:


FI01107 SVCDOCS

STORIOA 28443122 I/O Processor detected that the bus is


not operational
FI01140
Servicer Response:
BACKPLN A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
28443109 I/O processor timed out a device
command FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16.
28443123 I/O Processor detected that the bus is
FRU List: not operational
FI01105
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
STORIOA
and caused the bus to become not operational. Remove
the device.
FI01140
FRU List:
BACKPLN SVCDOCS

FI01106 28443136 The removable media device is assigned


elsewhere
28443110 I/O processor card detected interface FRU List:
error USER
Servicer Response:
Perform IOPIP16. FI01105

FRU List:
FI01105 28443140 I/O Processor detected that the bus is
now operational
STORIOA Servicer Response:
This reference code and the 3120 reference code that
FI01140 occurred before it require no service action, since SCSI
bus 0 is now operational.
BACKPLN

186
28443141 • 28443400

28443141 I/O Processor detected that the bus is 28443203 Disk media format bad
now operational
FRU List:
Servicer Response: FI01105
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
28443205 Disk sector read error
bus 1 is now operational.
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
28443142 I/O Processor detected that the bus is
unit does not need to be replaced.
now operational
FRU List:
Servicer Response:
FI01105
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational. 28443215 Disk sector read error
Servicer Response:
28443143 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk
now operational unit does not need to be replaced.
Servicer Response: FRU List:
This reference code and the 3123 reference code that FI01105
occurred before it require no service action, since SCSI
bus 3 is now operational.
28443250 Disk unit requires initialization before
use.
28443150 I/O processor detected a SCSI bus
configuration error Servicer Response:
Performa D-IPL and work on errors found in the log.
Servicer Response:
Internal and external SCSI cables are connected to SCSI FRU List:
bus 0 at the same time. Correct the SCSI bus 0 USER
configuration.
FRU List: 28443300 Storage unit detected a media problem
SVCDOCS Servicer Response:
Perform IOPIP01.
28443151 I/O processor detected a SCSI bus FRU List:
configuration error MEDIA
Servicer Response:
Internal and external SCSI cables are connected to SCSI FI00121
bus 1 at the same time. Correct the SCSI bus 1
configuration. FI01141

FRU List:
SVCDOCS 28443400 I/O processor card detected device error
Servicer Response:
28443200 A tape/CD or disk device reported a NOTE: Ifexternal devices are attached check EXTSCSI
failure and DEVTERM first.

FRU List: FRU List:


FI01105 FI02112

STORIOA STORIOA

IOP FI01106

MEDIA DEVTERM

FI01140

Chapter 2. 2xxx Reference Codes 187


28443401 • 28446602

FI01105
28443401 Device backplane problem
FRU List:
28446081 I/O processor Licensed Internal Code
DEVBPLN
error
FRU List:
28443501 I/O processor Licensed Internal Code
AJDGP01
error
FRU List: IOP
AJDGP01
28446082 I/O processor Licensed Internal Code
IOP
error
FRU List:
28443600 System log entry only, no service action
AJDGP01
required.
IOP
28443601 System log entry only, no service action
required.
28446083 I/O processor Licensed Internal Code
error
28446070 A permanent I/O processor failure
occurred FRU List:
AJDGP01
FRU List:
IOP IOP

28446071 I/O processor Licensed Internal Code 28446085 I/O processor Licensed Internal Code
error error
FRU List: FRU List:
AJDGP01 AJDGP01

28446072 I/O processor Licensed Internal Code IOP


error
MA_BRDG
FRU List:
AJDGP01
28446200 A permanent IOA hardware error
IOP occurred
FRU List:
28446073 IPL device not ready FCIOA

FRU List: OPT_CLN


MEDIA

FI01105 28446201 IOA LID is not valid


FRU List:
USER AJDGP01

28446075 I/O processor resource not available 28446602 An I/O processor Licensed Internal
FRU List: Code error occurred.
AJDGP01 FRU List:
AJDGP01
28446076 I/O processor card detected media error
FRU List:
MEDIA

AJDGP01

188
28448000 • 28448132

28448000 A permanent IOP or cache adaptor card 28448010 A permanent cache adaptor card failure
failure occurred. occurred.
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or
Note: DO NOT replace both FRUs at the same time. incompatible.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
STORIOA
FRU List:
CACHE CACHE

STORIOA
28448002 A permanent cache adaptor card failure
occurred.
28448011 A permanent cache adaptor card failure
Servicer Response:
occurred.
Note: DO NOT replace both FRUs at the same time. Servicer Response:
Exchange the FRUs one at a time in the order shown. The cache adaptor card may be missing, broken or
incompatible.
FRU List:
CACHE
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
STORIOA
FRU List:
CACHE
28448004 Voltage drop detected on I/O processor 5
volt powersupply.
STORIOA
FRU List:
FI01141
28448100 I/O processor Licensed Internal Code
error
STORIOA
FRU List:
AJDGP01
28448005 A recoverable IOP or cache adaptor card
error occurred.
IOP
Servicer Response:
28448130 IOA detected recoverable device bus
Note: DO NOT replace both FRUs at the same time. error
Exchange the FRUs one at a time in the order shown.
Servicer Response:
FRU List: An erroroccurred on SCSI bus 0. No action is required.
STORIOA This reference code is logged for information only.

CACHE
28448131 IOA detected recoverable device bus
error
28448007 A recoverable cache adaptor card error
occurred. Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
Servicer Response: This reference code is logged for information only.

Note: DO NOT replace both FRUs at the same time.


Exchange the FRUs one at a time in the order shown. 28448132 IOA detected recoverable device bus
error
FRU List:
CACHE Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
STORIOA This reference code is logged for information only.

Chapter 2. 2xxx Reference Codes 189


28448133 • 28448301

28448133 IOA detected recoverable device bus 28448156 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An erroroccurred on SCSI bus 3. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
28448140 IOA detected recoverable device bus
error 28448157 I/O adapter card error
Servicer Response: Servicer Response:
No actionis required. This reference code is logged for Display the Service ActionLog entry for this SRC. If the
information only. Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
28448141 IOA detected recoverable device error
error. Perform the following for the I/O processor that
Servicer Response: the I/O adapter is attached to:
No actionis required. This reference code is logged for
information only. 1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
28448145 A recoverable I/O processor error
need to be Varied On.
occurred.
FRU List: 2. If disk units are not attached, perform the VRYCFG
STORIOA RESET(*YES) command to reset the IOP and Vary On
attached resources.
28448146 Disk device detected recoverable error FRU List:
SVCDOCS
FRU List:
FI01105
28448200 I/O processor Licensed Internal Code
error
28448150 A permanent I/O processor failure
occurred FRU List:
AJDGP01
FRU List:
STORIOA
IOP
ANYBRDG
28448300 I/O processor card or Licensed Internal
Code error
28448151 I/O processor Licensed Internal Code
error Servicer Response:
A microprocessor exception occurred on the I/O
FRU List:
processor.
AJDGP01
FRU List:
STORIOA STORIOA

IOP
28448155 A permanent I/O processor failure
occurred
AJDGP01
FRU List:
AJDGP01
28448301 Not valid condition in I/O Processor
Licensed InternalCode
STORIOA
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
FI01101

190
28448400 • 28449022

AJDGP01
28449010 Cache data associated with attached
devices cannot befound. Perform
IOP IOPIP31.
FRU List:
28448400 I/O processor Licensed Internal Code SVCDOCS
error
FRU List: 28449011 Cache data belongs to devices other
AJDGP01 than those attached
Servicer Response:
28449000 I/O processor card detected device error Perform IOPIP32.
FRU List: FRU List:
FI01105 SVCDOCS

STORIOA
28449012 IOP requires a cache adaptor card but
cannot find it.
28449001 I/O processor card detected device
configuration error Servicer Response:
The cache adapter card is missing or broken. Perform
Servicer Response: IOPIP29.
Perform IOPIP33.
FRU List:
FRU List: CACHE
SVCDOCS

28449013 The IOP and attached cache adaptor


28449002 I/O processor card detected device error card are not compatible.
Servicer Response: Servicer Response:
Perform IOPIP16. Perform IOPIP19.
FRU List: FRU List:
FI01105 SVCDOCS

STORIOA
28449020 Array not functional due to present
FI01140 hardware configuration.
Servicer Response:
BACKPLN Perform IOPIP20.
FRU List:
FI01106
SVCDOCS

28449008 I/O card does not support functions


28449021 Array not functional due to present
expected by devices
hardware configuration.
Servicer Response:
Servicer Response:
Perform IOPIP25.
Perform IOPIP20.
FRU List:
FRU List:
SVCDOCS
SVCDOCS

28449009 Call your next level of support for


28449022 Array not functional due to present
assistance
hardware configuration.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP22.
FRU List:
SVCDOCS

Chapter 2. 2xxx Reference Codes 191


28449023 • 28449051

28449023 Array not functional due to present 2844902F Array addendum Product Activity Log
hardware configuration. entry
Servicer Response: Servicer Response:
Perform IOPIP22. This entrycontains additional array information for
90xx reference codes when the array contains more
FRU List:
than 10 members. Use the 90xx entry that occurred at
SVCDOCS
the same time as this reference code as the starting
point for this problem.
28449024 Array not functional due to present
hardware configuration.
28449030 Array no longer protected due to
Servicer Response: missing or failed diskunit. Perform
Perform IOPIP22. IOPIP21.
FRU List: FRU List:
SVCDOCS SVCDOCS

28449025 Disk unit is not supported at its 28449031 Array protection temporarily suspended
physical location.
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP21. restarted.
FRU List:
SVCDOCS 28449040 Array protection temporarily suspended
Servicer Response:
28449026 Array not functional due to present No actionrequired. Protection will be automatically
hardware configuration. restarted.
Servicer Response:
Perform IOPIP22. 28449041 Background array parity check detected
and correctederrors. Call your next level
FRU List: of support to report the problem.
SVCDOCS
FRU List:
AJDGP01
28449027 Array not functional due to present
hardware configuration.
28449050 Required cache data cannot be located
Servicer Response: for a disk unit.
Perform IOPIP34.
Servicer Response:
FRU List: Perform IOPIP30.
SVCDOCS
FRU List:
SVCDOCS
28449028 Incorrect hardware configuration change
has been detected.
28449051 IOP cache data exists for a missing or
Servicer Response: failed device.
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, Servicer Response:
or stop an array on this IOP. If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
FRU List: perform the action indicated for the 9054 reference
SVCDOCS code. Otherwise, perform IOPIP27.
FRU List:
28449029 Incorrect hardware configuration change SVCDOCS
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS

192
28449052 • 2844B3B4

28449052 Cache data exists for device that has 28449090 Disk unit has been modified after the
been modified. last known status.
Servicer Response: Servicer Response:
Perform IOPIP28. Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
FRU List:
problem. If you cannot resolve the problem, contact
SVCDOCS
your next level of support.
FRU List:
28449053 IOP resources not available due to
SVCDOCS
previous problems.
Servicer Response:
28449091 Incorrect hardware configuration change
Take action on other IOP reference codes which have
has been detected.
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from Servicer Response:
removable media. Look for Product Activity Log entries Re-IPL the system. If any reference codes are surfaced,
for other IOP reference codes and take action on them. use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
FRU List:
your next level of support.
SVCDOCS
FRU List:
SVCDOCS
28449054 IOP resources not available due to
previous problems.
28449092 Disk unit requires initialization before
Servicer Response:
use.
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you Servicer Response:
cannot perform a type A or B IPL, perform a type D Perform IOPIP26.
IPL from removable media. Look for Product Activity
FRU List:
Log entries for other IOP reference codes and take
SVCDOCS
action on them.
FRU List:
2844B3B1 A permanent I/O processor failure
SVCDOCS
occurred
FRU List:
28449081 I/O processor card detected device error
IOP
FRU List:
FI01105
2844B3B2 A permanent I/O processor failure
occurred
STORIOA
FRU List:
IOP
28449082 I/O processor card detected device error
Servicer Response:
2844B3B3 A permanent I/O processor failure
Perform IOPIP16.
occurred
FRU List:
FRU List:
FI01105
IOP
STORIOA
2844B3B4 A permanent I/O processor failure
FI01140 occurred
FRU List:
BACKPLN IOP

FI01106

Chapter 2. 2xxx Reference Codes 193


2844B3B5 • 284B0A17

2844B3B5 A permanent I/O processor failure 2844B412 Tape/CD or disk bus interface error
occurred occurred
FRU List: Servicer Response:
IOP Perform IOPIP16.
FRU List:
2844B3B6 A permanent I/O processor failure FI01107
occurred
FI01140
FRU List:
IOP
STORIOA

2844B3B7 A permanent I/O processor failure DEVTERM


occurred
FRU List: 2844B935 Unknown hardware detected
IOP
FRU List:
FI01101
2844B3B8 Multi-adapter bridge error detected.
FRU List: AJDGP01
MA_BRDG
IOP
IOP
MA_BRDG

2844B3B9 A permanent I/O processor failure


occurred 2844BE00 I/O processor detected a fault condition.

FRU List: FRU List:


IOP AJDGP01

IOP
2844B3E0 I/O processor detected a fault condition.
FRU List: FI01104
IOP
MA_BRDG
MA_BRDG
2844FF3D I/O adapter detected a recoverable error
2844B3E1 I/O processor detected a fault condition.
FRU List:
FRU List: STORIOA
IOP
ANYBRDG
MA_BRDG
2844FF6D I/O processor detected a recoverable
2844B410 A permanent I/O processor failure system bus error.
occurred
FRU List:
FRU List: IOP
STORIOA
ANYBUS
2844B411 A permanent I/O processor failure
occurred 284B0A17 A permanent I/O processor failure
occurred
FRU List:
STORIOA FRU List:
IOP

MA_BRDG

194
284B0A22 • 284B3002

AJDGP01 1. If the I/O Processor is not operable and disk units


are attached, use Hardware Service Manager to re-IPL
AJDG301 the IOP. Other resources attached to the IOP may then
need to be Varied On.
284B0A22 I/O processor detected a storage transfer
2. If disk units are not attached, perform the VRYCFG
error
RESET(*YES) command to reset the IOP and Vary On
FRU List: attached resources.
AJDGP01
FRU List:
SVCDOCS
AJDG301

IOP 284B2200 I/O processor Licensed Internal Code


error
MA_BRDG FRU List:
AJDGP01
284B102E Out of alternate sectors for disk storage
FRU List: 284B2201 Removable media error during IPL
FI01105 FRU List:
USER
284B1306 I/O processor card or Licensed Internal
Code error FI01105

Servicer Response:
A microprocessor exception occurred on the I/O 284B2202 Removable media error during IPL
processor. FRU List:
FRU List: FI00022
AJDGP01
FI01105
IOP
284B3000 A permanent I/O processor failure
FI01104 occurred

BACKPLN FRU List:


FI01101

284B1307 I/O processor resource not available IOP


FRU List:
AJDGP01 MA_BRDG

AJDG301 284B3001 Not valid condition in I/O Processor


Licensed InternalCode
284B1310 I/O processor resource not available Servicer Response:
Servicer Response: The Licensed Internal Code found a condition that
The I/O processorerror log is being filled faster than should not haveoccurred.
the errors are being reported to the system. Check other FRU List:
errors reported to the system and correct them. IOP

284B1317 I/O processor card error AJDGP01

Servicer Response:
Display the Service ActionLog entry for this SRC. If the 284B3002 Addressed device failed to respond to
Failing Item indicates IOP, then replace the IOP. If the selection
Failing Item indicates SVCDOCS, then do NOT replace Servicer Response:
the IOP. This is a recoverable error. Perform the Perform IOPIP16.
following:
FRU List:

Chapter 2. 2xxx Reference Codes 195


284B3006 • 284B3087

FI01105 USER

STORIOA FI01107

FI01140 STORIOA

FI01141
284B3023 I/O processor detected a SCSI bus
configuration error
FI01106
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
284B3006 System bus error possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
IOP devices.
FRU List:
ANYBUS USER

FI01101 FI01107

284B3020 I/O processor detected a SCSI bus STORIOA


configuration error
Servicer Response: 284B3080 I/O processor Licensed Internal Code
Error occurred on SCSI bus 0. To correct or isolate a error
possible user error or configuration error, perform FRU List:
IOPIP17. Use the failing item (FI) codes to find failing AJDGP01
devices.
FRU List: 284B3081 System log entry only, no service action
USER required.

FI01107
284B3084 I/O processor card or Licensed Internal
STORIOA Code error
Servicer Response:
284B3021 I/O processor detected a SCSI bus A microprocessor exception occurred on the I/O
configuration error processor.

Servicer Response: FRU List:


Error occurred on SCSI bus 1. To correct or isolate a AJDGP01
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing IOP
devices.
FI01104
FRU List:
USER
MA_BRDG
FI01107
284B3087 I/O processor resource not available
STORIOA Servicer Response:
The LicensedInternal Code could not allocate resources
284B3022 I/O processor detected a SCSI bus on the I/O processor card.
configuration error FRU List:
Servicer Response: AJDGP01
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform AJDG301
IOPIP17. Use the failing item (FI) codes to find failing
devices. IOACNFG
FRU List:
FI01104

196
284B3100 • 284B3122

284B3100 I/O processor card detected interface 284B3109 I/O processor timed out a device
error command
Servicer Response: Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13. Perform IOPIP16.
FRU List: FRU List:
FI01107 FI01105

STORIOA STORIOA

FI01140 FI01140

DEVBPLN BACKPLN

FI01106
284B3101 I/O processor card detected interface
error
284B3110 I/O processor card detected interface
Servicer Response:
error
Error occurred on SCSI bus 1. Perform IOPIP13.
Servicer Response:
FRU List:
Perform IOPIP16.
FI01107
FRU List:
STORIOA FI01105

FI01140 STORIOA

DEVBPLN FI01140

BACKPLN
284B3102 I/O processor card detected interface
error
FI01106
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13.
284B3120 I/O Processor detected that the bus is
FRU List: not operational
FI01107
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
STORIOA
and caused the bus to become not operational. Remove
the device.
FI01140
FRU List:
DEVBPLN SVCDOCS

284B3103 I/O processor card detected interface 284B3121 I/O Processor detected that the bus is
error not operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
FRU List: the device.
FI01107
FRU List:
STORIOA SVCDOCS

FI01140 284B3122 I/O Processor detected that the bus is


not operational
DEVBPLN
Servicer Response:

Chapter 2. 2xxx Reference Codes 197


284B3123 • 284B3215

A device was added to SCSI bus 2 of the I/O Adapter


284B3150 I/O processor detected a SCSI bus
and caused the bus to become not operational. Remove
configuration error
the device.
Servicer Response:
FRU List:
Internal and external SCSI cables are connected to SCSI
SVCDOCS
bus 0 at the same time. Correct the SCSI bus 0
configuration.
284B3123 I/O Processor detected that the bus is
FRU List:
not operational
SVCDOCS
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
284B3151 I/O processor detected a SCSI bus
and caused the bus to become not operational. Remove
configuration error
the device.
Servicer Response:
FRU List:
Internal and external SCSI cables are connected to SCSI
SVCDOCS
bus 1 at the same time. Correct the SCSI bus 1
configuration.
284B3136 The removable media device is assigned
FRU List:
elsewhere
SVCDOCS
FRU List:
USER
284B3200 A tape/CD or disk device reported a
failure
FI01105
FRU List:
FI01105
284B3140 I/O Processor detected that the bus is
now operational
STORIOA
Servicer Response:
This reference code and the 3120 reference code that IOP
occurred before it require no service action, since SCSI
bus 0 is now operational. MEDIA

284B3141 I/O Processor detected that the bus is 284B3203 Disk media format bad
now operational
FRU List:
Servicer Response: FI01105
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational. 284B3205 Disk sector read error
Servicer Response:
284B3142 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk
now operational unit does not need to be replaced.

Servicer Response: FRU List:


This reference code and the 3122 reference code that FI01105
occurred before it require no service action, since SCSI
bus 2 is now operational. 284B3215 Disk sector read error
Servicer Response:
284B3143 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk
now operational unit does not need to be replaced.
Servicer Response: FRU List:
This reference code and the 3123 reference code that FI01105
occurred before it require no service action, since SCSI
bus 3 is now operational.

198
284B3250 • 284B6082

284B3250 Disk unit requires initialization before 284B6070 A permanent I/O processor failure
use. occurred
Servicer Response: FRU List:
Performa D-IPL and work on errors found in the log. IOP
FRU List:
USER 284B6071 I/O processor Licensed Internal Code
error
284B3300 Storage unit detected a media problem FRU List:
AJDGP01
Servicer Response:
Perform IOPIP01.
284B6072 I/O processor Licensed Internal Code
FRU List:
error
MEDIA
FRU List:
FI00121 AJDGP01

FI01141 IOP

284B3400 I/O processor card detected device error 284B6073 IPL device not ready
Servicer Response: FRU List:
NOTE: Ifexternal devices are attached check EXTSCSI MEDIA
and DEVTERM first.
FI01105
FRU List:
FI02112
USER
STORIOA
284B6075 I/O processor resource not available
FI01106
FRU List:
AJDGP01
DEVTERM

FI01140 284B6076 I/O processor card detected media error


FRU List:
284B3401 Device backplane problem MEDIA

FRU List: AJDGP01


DEVBPLN
FI01105
284B3501 I/O processor Licensed Internal Code
error
284B6081 I/O processor Licensed Internal Code
FRU List: error
AJDGP01
FRU List:
AJDGP01
IOP
IOP
284B3600 System log entry only, no service action
required.
284B6082 I/O processor Licensed Internal Code
error
284B3601 System log entry only, no service action
FRU List:
required.
AJDGP01

IOP

Chapter 2. 2xxx Reference Codes 199


284B6083 • 284B8011

STORIOA
284B6083 I/O processor Licensed Internal Code
error
284B8004 Voltage drop detected on I/O processor 5
FRU List:
volt powersupply.
AJDGP01
FRU List:
IOP FI01141

STORIOA
284B6085 I/O processor Licensed Internal Code
error
284B8005 A recoverable IOP or cache adaptor card
FRU List:
error occurred.
AJDGP01
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
MA_BRDG Exchange the FRUs one at a time in the order shown.
FRU List:
284B6200 A permanent IOA hardware error STORIOA
occurred
CACHE
FRU List:
FCIOA
284B8007 A recoverable cache adaptor card error
OPT_CLN occurred.
Servicer Response:
284B6201 IOA LID is not valid
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
AJDGP01
FRU List:
CACHE
284B6602 An I/O processor Licensed Internal
Code error occurred.
STORIOA
FRU List:
AJDGP01
284B8010 A permanent cache adaptor card failure
occurred.
284B8000 A permanent IOP or cache adaptor card
failure occurred. Servicer Response:
The cache adaptor card may be missing, broken or
Servicer Response: incompatible.

Note: DO NOT replace both FRUs at the same time. Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown. Exchange the FRUs one at a time in the order shown.
FRU List: FRU List:
STORIOA CACHE

CACHE STORIOA

284B8002 A permanent cache adaptor card failure 284B8011 A permanent cache adaptor card failure
occurred. occurred.
Servicer Response: Servicer Response:
The cache adaptor card may be missing, broken or
Note: DO NOT replace both FRUs at the same time. incompatible.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
FRU List:
Exchange the FRUs one at a time in the order shown.
CACHE
FRU List:

200
284B8100 • 284B8157

CACHE
284B8146 Disk device detected recoverable error
STORIOA FRU List:
FI01105
284B8100 I/O processor Licensed Internal Code
error 284B8150 A permanent I/O processor failure
occurred
FRU List:
AJDGP01 FRU List:
STORIOA
IOP
ANYBRDG
284B8130 IOA detected recoverable device bus
error 284B8151 I/O processor Licensed Internal Code
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required. FRU List:
This reference code is logged for information only. AJDGP01

STORIOA
284B8131 IOA detected recoverable device bus
error
284B8155 A permanent I/O processor failure
Servicer Response:
occurred
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only. FRU List:
AJDGP01
284B8132 IOA detected recoverable device bus
STORIOA
error
Servicer Response:
284B8156 A permanent I/O processor failure
An erroroccurred on SCSI bus 2. No action is required.
occurred
This reference code is logged for information only.
FRU List:
AJDGP01
284B8133 IOA detected recoverable device bus
error
STORIOA
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only. 284B8157 I/O adapter card error
Servicer Response:
284B8140 IOA detected recoverable device bus Display the Service ActionLog entry for this SRC. If the
error Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
Servicer Response: do NOT replace the I/O adapter. This is a recoverable
No actionis required. This reference code is logged for error. Perform the following for the I/O processor that
information only. the I/O adapter is attached to:

284B8141 IOA detected recoverable device error 1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
Servicer Response: the IOP. Other resources attached to the IOP may then
No actionis required. This reference code is logged for need to be Varied On.
information only.
2. If disk units are not attached, perform the VRYCFG
284B8145 A recoverable I/O processor error RESET(*YES) command to reset the IOP and Vary On
occurred. attached resources.

FRU List: FRU List:


STORIOA SVCDOCS

Chapter 2. 2xxx Reference Codes 201


284B8200 • 284B9012

284B8200 I/O processor Licensed Internal Code 284B9002 I/O processor card detected device error
error
Servicer Response:
FRU List: Perform IOPIP16.
AJDGP01
FRU List:
FI01105
IOP
STORIOA
284B8300 I/O processor card or Licensed Internal
Code error FI01140
Servicer Response:
A microprocessor exception occurred on the I/O BACKPLN
processor.
FI01106
FRU List:
STORIOA
284B9008 I/O card does not support functions
IOP expected by devices
Servicer Response:
AJDGP01 Perform IOPIP25.
FRU List:
284B8301 Not valid condition in I/O Processor SVCDOCS
Licensed InternalCode
Servicer Response: 284B9009 Call your next level of support for
The Licensed Internal Code found a condition that assistance
should not haveoccurred.
FRU List:
FRU List: SVCDOCS
FI01101
284B9010 Cache data associated with attached
AJDGP01
devices cannot befound . Perform
IOPIP31.
IOP
FRU List:
SVCDOCS
284B8400 I/O processor Licensed Internal Code
error
284B9011 Cache data belongs to devices other
FRU List:
than those attached
AJDGP01
Servicer Response:
Perform IOPIP32.
284B9000 I/O processor card detected device error
FRU List:
FRU List:
SVCDOCS
FI01105

STORIOA 284B9012 IOP requires a cache adaptor card but


cannot find it.
284B9001 I/O processor card detected device Servicer Response:
configuration error The cache adapter card is missing or broken. Perform
IOPIP29.
Servicer Response:
Perform IOPIP33. FRU List:
CACHE
FRU List:
SVCDOCS

202
284B9013 • 284B9031

284B9013 The IOP and attached cache adaptor 284B9026 Array not functional due to present
card are not compatible. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP19. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS

284B9020 Array not functional due to present 284B9027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS

284B9021 Array not functional due to present 284B9028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
284B9022 Array not functional due to present
hardware configuration.
284B9029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
284B9023 Array not functional due to present
hardware configuration.
284B902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entrycontains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
284B9024 Array not functional due to present the same time as this reference code as the starting
hardware configuration. point for this problem.

Servicer Response:
Perform IOPIP22. 284B9030 Array no longer protected due to
missing or failed diskunit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
284B9025 Disk unit is not supported at its
physical location.
284B9031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No actionrequired. Protection will be automatically
FRU List: restarted.
SVCDOCS

Chapter 2. 2xxx Reference Codes 203


284B9040 • 284B9092

cannot perform a type A or B IPL, perform a type D


284B9040 Array protection temporarily suspended
IPL from removable media. Look for Product Activity
Servicer Response: Log entries for other IOP reference codes and take
No actionrequired. Protection will be automatically action on them.
restarted.
FRU List:
SVCDOCS
284B9041 Background array parity check detected
and correctederrors. Call your next level
284B9081 I/O processor card detected device error
of support to report the problem.
FRU List:
FRU List:
FI01105
AJDGP01
STORIOA
284B9050 Required cache data cannot be located
for a disk unit.
284B9082 I/O processor card detected device error
Servicer Response:
Perform IOPIP30. Servicer Response:
Perform IOPIP16.
FRU List:
SVCDOCS FRU List:
FI01105

284B9051 IOP cache data exists for a missing or STORIOA


failed device.
Servicer Response: FI01140
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, BACKPLN
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27. FI01106
FRU List:
SVCDOCS 284B9090 Disk unit has been modified after the
last known status.
284B9052 Cache data exists for device that has Servicer Response:
been modified. Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
Servicer Response: problem. If you cannot resolve the problem, contact
Perform IOPIP28. your next level of support.
FRU List: FRU List:
SVCDOCS SVCDOCS

284B9053 IOP resources not available due to 284B9091 Incorrect hardware configuration change
previous problems. has been detected.
Servicer Response: Servicer Response:
Take action on other IOP reference codes which have Re-IPL the system. If any reference codes are surfaced,
surfaced. If you cannot get to SST or DST, and cannot use the new reference code as the entry point to the
perform a type A or B IPL, perform a type D IPL from problem. If you cannot resolve the problem, contact
removable media. Look for Product Activity Log entries your next level of support.
for other IOP reference codes and take action on them.
FRU List:
FRU List: SVCDOCS
SVCDOCS

284B9092 Disk unit requires initialization before


284B9054 IOP resources not available due to use.
previous problems.
Servicer Response:
Servicer Response: Perform IOPIP26.
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you FRU List:

204
284BB3B1 • 284BBE00

SVCDOCS
284BB3E0 I/O processor detected a fault condition.
FRU List:
284BB3B1 A permanent I/O processor failure
IOP
occurred
FRU List: MA_BRDG
IOP
284BB3E1 I/O processor detected a fault condition.
284BB3B2 A permanent I/O processor failure
FRU List:
occurred
IOP
FRU List:
IOP MA_BRDG

284BB3B3 A permanent I/O processor failure 284BB410 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA

284BB3B4 A permanent I/O processor failure 284BB411 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA

284BB3B5 A permanent I/O processor failure 284BB412 Tape/CD or disk bus interface error
occurred occurred
FRU List: Servicer Response:
IOP Perform IOPIP16.
FRU List:
284BB3B6 A permanent I/O processor failure FI01107
occurred
FRU List: FI01140
IOP
STORIOA

284BB3B7 A permanent I/O processor failure DEVTERM


occurred
FRU List: 284BB935 Unknown hardware detected
IOP
FRU List:
FI01101
284BB3B8 Multi-adapter bridge error detected.
FRU List: AJDGP01
MA_BRDG
IOP
IOP
MA_BRDG

284BB3B9 A permanent I/O processor failure


occurred 284BBE00 I/O processor detected a fault condition.
FRU List: FRU List:
IOP AJDGP01

IOP

FI01104

Chapter 2. 2xxx Reference Codes 205


284BFF3D • 2761B980

MA_BRDG
284BFF6D I/O processor detected a recoverable
system bus error.
284BFF3D I/O adapter detected a recoverable error
FRU List:
FRU List: IOP
STORIOA
ANYBUS
ANYBRDG

(2750, 2751) Reference codes


(2750, 2751) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.

2750B980 I/O adapter hardware error detected 2751B980 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719

FI00730 FI00730

2750B981 I/O adapter hardware error detected 2751B981 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719

FI00730 FI00730

2750B982 I/O adapter hardware error detected 2751B982 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719

FI00730 FI00730

2750B983 I/O adapter hardware error detected 2751B983 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719

FI00730 FI00730

(2761) Reference codes


(2761) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
FRU List:
2761B980 I/O adapter hardware error detected
FI00719

206
2761B981 • 27658141

FI00730 FI00719

FI00730
2761B981 I/O adapter hardware error detected
FRU List:
2761B983 I/O adapter hardware error detected
FI00719
FRU List:
FI00730 FI00719

FI00730
2761B982 I/O adapter hardware error detected
FRU List:

(2765, 2766, 2787, 280D, 280E) Reference Codes


(2765, 2766, 2787, 280D, 280E) Reference Codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
This reference code and the 3120 reference code that
27653020 I/O processor detected a configuration
occurred before it require no service action, since the
error
port is now operational.
Servicer Response:
Eithertoo many devices or the wrong kind of devices
27653400 I/O processor card detected device error
have been configured under the IOA. Change the
configuration. FRU List:
FCDEV
FRU List:
SVCDOCS
FCINTF

27653100 I/O processor card detected interface ANYFC


error
FRU List: FCIOA
FCINTF
OPT_CLN
ANYFC
276534FF Format in progress
FCIOA
Servicer Response:
OPT_CLN The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
27653120 I/O processor detected a port failure information only.
FRU List:
FCPORT 27658130 Recovered Fibre Channel interface error
Servicer Response:
FCIOA
No actionrequired. This reference code is logged for
information only.
FCDEV

OPT_CLN 27658140 Recovered Fibre Channel interface error


Servicer Response:
27653140 I/O Processor detected that a port is now No actionrequired. This reference code is logged for
operational information only.

Servicer Response:
27658141 IOA detected recoverable device error

Chapter 2. 2xxx Reference Codes 207


27658145 • 27663100

Servicer Response:
27659091 Incorrect hardware configuration change
No actionrequired. This reference code is logged for
has been detected.
information only.
Servicer Response:
Reset the I/O processor and then IPL the I/O
27658145 A recoverable I/O processor error
processor. For information about how to reset and IPL
occurred.
the I/O processor, see Debug the resource. If an I/O
FRU List: processor reset and I/O processor IPL does not resolve
FCIOA the problem, contact your next level of support.
FRU List:
OPT_CLN SVCDOCS

27658146 Disk device detected recoverable error 27659092 Incorrect hardware configuration change
FRU List: has been detected.
FCDEV Servicer Response:
Reset the I/O processor and then IPL the I/O
27658150 A permanent I/O processor failure processor. For information about how to reset and IPL
occurred the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
FRU List: the problem, contact your next level of support.
FCIOA
FRU List:
ANYBRDG SVCDOCS

OPT_CLN 2765FF3D Recovered IOA error


FRU List:
27658151 I/O processor Licensed Internal Code FCIOA
error
FRU List: ANYBRDG
AJDGP01
OPT_CLN
FCIOA
27663020 I/O processor detected a configuration
IOP error

OPT_CLN Servicer Response:


Eithertoo many devices or the wrong kind of devices
have been configured under the IOA. Change the
27658155 A permanent I/O processor failure configuration.
occurred
FRU List:
FRU List: SVCDOCS
AJDGP01
27663100 I/O processor card detected interface
FCIOA
error
OPT_CLN FRU List:
FCINTF
27658156 A permanent I/O processor failure
ANYFC
occurred
FRU List: FCIOA
AJDGP01
OPT_CLN
FCIOA

OPT_CLN

208
27663120 • 27668156

27663120 I/O processor detected a port failure 27668145 A recoverable I/O processor error
occurred.
FRU List:
FCPORT FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
27668146 Disk device detected recoverable error
OPT_CLN
FRU List:
FCDEV
27663140 I/O Processor detected that a port is now
operational
27668150 A permanent I/O processor failure
Servicer Response: occurred
This reference code and the 3120 reference code that
occurred before it require no service action, since the FRU List:
port is now operational. FCIOA

ANYBRDG
27663400 I/O processor card detected device error
FRU List: OPT_CLN
FCDEV
27668151 I/O processor Licensed Internal Code
FCINTF
error
ANYFC FRU List:
AJDGP01
FCIOA
FCIOA
OPT_CLN
IOP
276634FF Format in progress
OPT_CLN
Servicer Response:
The device indicated that a formatis in progress. When
27668155 A permanent I/O processor failure
the format is complete, the device should be useable.
occurred
No action is required. This reference code is logged for
information only. FRU List:
AJDGP01
27668130 Recovered Fibre Channel interface error
FCIOA
Servicer Response:
No actionrequired. This reference code is logged for OPT_CLN
information only.
27668156 A permanent I/O processor failure
27668140 Recovered Fibre Channel interface error occurred
Servicer Response: FRU List:
No actionrequired. This reference code is logged for AJDGP01
information only.
FCIOA
27668141 IOA detected recoverable device error
OPT_CLN
Servicer Response:
No actionrequired. This reference code is logged for
information only.

Chapter 2. 2xxx Reference Codes 209


27669091 • 27878141

27669091 Incorrect hardware configuration change 27873120 I/O processor detected a port failure
has been detected.
FRU List:
Servicer Response: FCPORT
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL FCIOA
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve FCDEV
the problem, contact your next level of support.
FRU List: OPT_CLN
SVCDOCS
27873140 I/O Processor detected that a port is now
27669092 Incorrect hardware configuration change operational
has been detected. Servicer Response:
Servicer Response: This reference code and the 3120 reference code that
Reset the I/O processor and then IPL the I/O occurred before it require no service action, since the
processor. For information about how to reset and IPL port is now operational.
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve 27873400 I/O processor card detected device error
the problem, contact your next level of support.
FRU List:
FRU List: FCDEV
SVCDOCS
FCINTF
2766FF3D Recovered IOA error
ANYFC
FRU List:
FCIOA
FCIOA
ANYBRDG
OPT_CLN
OPT_CLN
278734FF Format in progress
27873020 I/O processor detected a configuration Servicer Response:
error The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
Servicer Response: No action is required. This reference code is logged for
Eithertoo many devices or the wrong kind of devices information only.
have been configured under the IOA. Change the
configuration.
27878130 Recovered Fibre Channel interface error
FRU List:
SVCDOCS Servicer Response:
No actionrequired. This reference code is logged for
information only.
27873100 I/O processor card detected interface
error
27878140 Recovered Fibre Channel interface error
FRU List:
FCINTF Servicer Response:
No actionrequired. This reference code is logged for
ANYFC information only.

FCIOA 27878141 IOA detected recoverable device error

OPT_CLN Servicer Response:


No actionrequired. This reference code is logged for
information only.

210
27878145 • 280D3100

27878145 A recoverable I/O processor error 27879091 Incorrect hardware configuration change
occurred. has been detected.
FRU List: Servicer Response:
FCIOA Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
OPT_CLN the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
27878146 Disk device detected recoverable error
FRU List:
FRU List: SVCDOCS
FCDEV

27879092 Incorrect hardware configuration change


27878150 A permanent I/O processor failure has been detected.
occurred
Servicer Response:
FRU List: Reset the I/O processor and then IPL the I/O
FCIOA processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
ANYBRDG processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
OPT_CLN
FRU List:
SVCDOCS
27878151 I/O processor Licensed Internal Code
error
2787FF3D Recovered IOA error
FRU List:
AJDGP01 FRU List:
FCIOA
FCIOA
ANYBRDG
IOP
OPT_CLN
OPT_CLN
280D3020 I/O processor detected a configuration
27878155 A permanent I/O processor failure error
occurred Servicer Response:
FRU List: Either too many devices or the wrong kind of devices
AJDGP01 have been configured under the IOA. Change the
configuration.
FCIOA FRU List:
SVCDOCS
OPT_CLN
280D3100 I/O processor card detected interface
27878156 A permanent I/O processor failure error
occurred
FRU List:
FRU List: FCINTF
AJDGP01
ANYFC
FCIOA
FCIOA
OPT_CLN
OPT_CLN

Chapter 2. 2xxx Reference Codes 211


280D3120 • 280D8156

280D3120 I/O processor detected a port failure 280D8145 A recoverable I/O processor error
occurred.
FRU List:
FCPORT FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
280D8146 Disk device detected recoverable error
OPT_CLN
FRU List:
FCDEV
280D3140 I/O Processor detected that a port is now
operational
280D8150 A permanent I/O processor failure
Servicer Response: occurred
This reference code and the 3120 reference code that
occurred before it require no service action, since the FRU List:
port is now operational. FCIOA

ANYBRDG
280D3400 I/O processor card detected device error
FRU List: OPT_CLN
FCDEV
280D8151 I/O processor Licensed Internal Code
FCINTF
error
ANYFC FRU List:
AJDGP01
FCIOA
FCIOA
OPT_CLN
IOP
280D34FF Format in progress
OPT_CLN
Servicer Response:
The device indicated that a formatis in progress. When
280D8155 A permanent I/O processor failure
the format is complete, the device should be useable.
occurred
No action is required. This reference code is logged for
information only. FRU List:
AJDGP01
280D8130 Recovered Fibre Channel interface error
FCIOA
Servicer Response:
No actionrequired. This reference code is logged for OPT_CLN
information only.
280D8156 A permanent I/O processor failure
280D8140 Recovered Fibre Channel interface error occurred
Servicer Response: FRU List:
No actionrequired. This reference code is logged for AJDGP01
information only.
FCIOA
280D8141 IOA detected recoverable device error
OPT_CLN
Servicer Response:
No actionrequired. This reference code is logged for
information only.

212
280D9091 • 280E8141

280D9091 Incorrect hardware configuration change 280E3120 I/O processor detected a port failure
has been detected.
FRU List:
Servicer Response: FCPORT
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL FCIOA
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve FCDEV
the problem, contact your next level of support.
FRU List: OPT_CLN
SVCDOCS
280E3140 I/O Processor detected that a port is now
280D9092 Incorrect hardware configuration change operational
has been detected. Servicer Response:
Servicer Response: This reference code and the 3120 reference code that
Reset the I/O processor and then IPL the I/O occurred before it require no service action, since the
processor. For information about how to reset and IPL port is now operational.
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve 280E3400 I/O processor card detected device error
the problem, contact your next level of support.
FRU List:
FRU List: FCDEV
SVCDOCS
FCINTF
280DFF3D Recovered IOA error
ANYFC
FRU List:
FCIOA
FCIOA
ANYBRDG
OPT_CLN
OPT_CLN
280E34FF Format in progress
280E3020 I/O processor detected a configuration Servicer Response:
error The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
Servicer Response: No action is required. This reference code is logged for
Eithertoo many devices or the wrong kind of devices information only.
have been configured under the IOA. Change the
configuration.
280E8130 Recovered Fibre Channel interface error
FRU List:
SVCDOCS Servicer Response:
No actionrequired. This reference code is logged for
information only.
280E3100 I/O processor card detected interface
error
280E8140 Recovered Fibre Channel interface error
FRU List:
FCINTF Servicer Response:
No actionrequired. This reference code is logged for
ANYFC information only.

FCIOA 280E8141 IOA detected recoverable device error

OPT_CLN Servicer Response:


No actionrequired. This reference code is logged for
information only.

Chapter 2. 2xxx Reference Codes 213


280E8145 • 57043100

280E8145 A recoverable I/O processor error 280E9091 Incorrect hardware configuration change
occurred. has been detected.
FRU List: Servicer Response:
FCIOA Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
OPT_CLN the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
280E8146 Disk device detected recoverable error
FRU List:
FRU List: SVCDOCS
FCDEV

280E9092 Incorrect hardware configuration change


280E8150 A permanent I/O processor failure has been detected.
occurred
Servicer Response:
FRU List: Reset the I/O processor and then IPL the I/O
FCIOA processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
ANYBRDG processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
OPT_CLN
FRU List:
SVCDOCS
280E8151 I/O processor Licensed Internal Code
error
280EFF3D Recovered IOA error
FRU List:
AJDGP01 FRU List:
FCIOA
FCIOA
ANYBRDG
IOP
OPT_CLN
OPT_CLN
57043020 I/O processor detected a configuration
280E8155 A permanent I/O processor failure error
occurred Servicer Response:
FRU List: Eithertoo many devices or the wrong kind of devices
AJDGP01 have been configured under the IOA. Change the
configuration.
FCIOA FRU List:
SVCDOCS
OPT_CLN
57043100 I/O processor card detected interface
280E8156 A permanent I/O processor failure error
occurred
FRU List:
FRU List: FCINTF
AJDGP01
ANYFC
FCIOA
FCIOA
OPT_CLN
OPT_CLN

214
57043120 • 57048156

57043120 I/O processor detected a port failure 57048145 A recoverable I/O processor error
occurred.
FRU List:
FCPORT FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
57048146 Disk device detected recoverable error
OPT_CLN
FRU List:
FCDEV
57043140 I/O Processor detected that a port is now
operational
57048150 A permanent I/O processor failure
Servicer Response: occurred
This reference code and the 3120 reference code that
occurred before it require no service action, since the FRU List:
port is now operational. FCIOA

ANYBRDG
57043400 I/O processor card detected device error
FRU List: OPT_CLN
FCDEV
57048151 I/O processor Licensed Internal Code
FCINTF
error
ANYFC FRU List:
AJDGP01
FCIOA
FCIOA
OPT_CLN
IOP
570434FF Format in progress
OPT_CLN
Servicer Response:
The device indicated that a formatis in progress. When
57048155 A permanent I/O processor failure
the format is complete, the device should be useable.
occurred
No action is required. This reference code is logged for
information only. FRU List:
AJDGP01
57048130 Recovered Fibre Channel interface error
FCIOA
Servicer Response:
No actionrequired. This reference code is logged for OPT_CLN
information only.
57048156 A permanent I/O processor failure
57048140 Recovered Fibre Channel interface error occurred
Servicer Response: FRU List:
No actionrequired. This reference code is logged for AJDGP01
information only.
FCIOA
57048141 IOA detected recoverable device error
OPT_CLN
Servicer Response:
No actionrequired. This reference code is logged for
information only.

Chapter 2. 2xxx Reference Codes 215


57049091 • 2772B940

the I/O processor, see Debug the resource. If an I/O


57049091 Incorrect hardware configuration change
processor reset and I/O processor IPL does not resolve
has been detected.
the problem, contact your next level of support.
Servicer Response:
FRU List:
Reset the I/O processor and then IPL the I/O
SVCDOCS
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve 5704FF3D Recovered IOA error
the problem, contact your next level of support.
FRU List:
FRU List: FCIOA
SVCDOCS
ANYBRDG
57049092 Incorrect hardware configuration change
has been detected. OPT_CLN

Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL

(2771, 2772) Reference codes


(2771, 2772) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
FI00718
2771B904 I/O adapter Licensed Internal Code
failed.
AJDGP01
FRU List:
AJDGP01
2771B942 One half of I/O adapter failed.
FI00719 FRU List:
FI00719
2771B934 Incompatible hardware detected.
FI00718
FRU List:
FI00719 AJDGP01

FI00718
2772B904 I/O adapter Licensed Internal Code
failed.
2771B940 I/O adapter hardware error detected
FRU List:
FRU List: AJDGP01
FI00719
FI00719
FI00718
2772B934 Incompatible hardware detected.
AJDGP01
FRU List:
MA_BRDG FI00719

FI00718
2771B941 One half of I/O adapter failed.
FRU List:
2772B940 I/O adapter hardware error detected
FI00719

216
2772B941 • 2803000A

FRU List: FI00718


FI00719
AJDGP01
FI00718
2772B942 One half of I/O adapter failed.
AJDGP01
FRU List:
MA_BRDG FI00719

FI00718
2772B941 One half of I/O adapter failed.
FRU List: AJDGP01
FI00719

(2803) Model 185 and A50 reference (error) codes


Model 185 and A50 reference (error) codes
1. Set the time and date.
28030001 Real-time-clock not updating:
real-time-clock initializationrequired. 2. Refer to the actions under 28030001.

Servicer Response:
Set the time and date. 28030005 Real-time-clock battery error
Servicer Response:
Note: This isnormally an informational message. If the Replacethe system backplane.
problem persists, replace the system backplane.
FRU List:
FRU List: SYSBKP2
SYSBKP2

2803000A The hypervisor function to get or set the


28030002 Bad time/date values time-of-day (TOD) reported an error.
Servicer Response: Servicer Response:
Set the time anddate. Errors reported against the real timeclock might be
caused by low battery voltage or (more rarely) power
Note: This is normally an informational message. If the outages that occur during normal system usage. These
problem persists, replace the system backplane. errors are warnings that the real time clock data
FRU List: content needs to be reestablished. Unless the error is
SYSBKP2 persistent, these errors do not require any FRU
replacement. When one of these errors occurs, the
system loses time and date information.
28030003 Real-time-clock not updating: not
correctable. Reset the server time and date through the installed
Servicer Response: operating system.
Replace the system backplane.
If the error is persistent, do the following:
FRU List:
1. Check for system firmware updates, and apply if
SYSBKP2
available.
2. Replace the system battery.
28030004 Real-time-clock operating mode
3. Replace the system backplane.
parameters (for example,data mode)
changed. FRU List:
SYSBKP2
Servicer Response:
Do the following:

(281x) Reference codes


(281x) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
Chapter 2. 2xxx Reference Codes 217
281xB910 • 2849B933

2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
FI00730
281xB910 I/O adapter hardware error detected
FRU List: FI00718
FI00719

(2838, 2849) Reference codes


(2838, 2849) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.

2838B904 I/O adapter Licensed Internal Code 2849B904 I/O adapter Licensed Internal Code
failed. failed.
FRU List: FRU List:
AJDGP01 AJDGP01

FI00719 FI00719

2838B930 I/O adapter Licensed Internal Code 2849B930 I/O adapter Licensed Internal Code
failed. failed.
FRU List: FRU List:
AJDGP01 AJDGP01

FI00718 FI00718

FI00719 FI00719

2838B931 I/O adapter hardware error detected 2849B931 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719

FI00718 FI00718

AJDGP01 AJDGP01

MA_BRDG MA_BRDG

2838B933 Incompatible hardware detected. 2849B933 Incompatible hardware detected.


FRU List: FRU List:
FI00719 FI00719

AJDGP01 AJDGP01

218
283C1511 • 283C7624

(283C, 283D, 283F, 28B9, 28CB, 28CC, 28D2, 28DB, 28DF) Device
backplane reference codes
Device backplane reference codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.

Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.

283C1511 A non-fatal error occurred on power 283C3002 Addressed device backplane failed to
supply 1 respond to selection.
FRU List: FRU List:
DISKPWR DEVBPLN

DISKFAN STORIOA

FI01106 FI01140

DEVBPLN FI01106

283C1515 A fatal error occurred on power supply 283C3109 I/O adapter timed out a device
1 backplane command.
FRU List: FRU List:
DISKPWR DEVBPLN

DISKFAN STORIOA

FI01106 FI01140

DEVBPLN FI01106

283C1521 A non-fatal error occurred on power 283C7611 A fatal error occurred on redundant fan
supply 2 1
FRU List: FRU List:
DISKPWR DISKFAN

DISKFAN
283C7614 A fatal error occurred on fan 1
FI01106 FRU List:
DISKFAN
DEVBPLN
283C7621 A fatal error occurred on redundant fan
283C1525 A fatal error occurred on power supply 2
2 FRU List:
FRU List: DISKFAN
DISKPWR
283C7624 A fatal error occurred on fan 2
DISKFAN
FRU List:
FI01106 DISKFAN

DEVBPLN

Chapter 2. 2xxx Reference Codes 219


283C7631 • 283D7614

283C7631 A fatal error occurred on redundant fan 283D1521 A non-fatal error occurred on power
3 supply 2
FRU List: FRU List:
DISKFAN DISKPWR

DISKFAN
283C7634 A fatal error occurred on fan 3
FRU List: FI01106
DISKFAN
DEVBPLN
283C8401 Removable media power fault
FRU List: 283D1525 A fatal error occurred on power supply
DEVBPLN 2
FRU List:
283C8404 System log entry only, no service action DISKPWR
required
DISKFAN

283CFFF4 Device backplane problem FI01106


FRU List:
DEVBPLN DEVBPLN

STORIOA 283D3002 Addressed device backplane failed to


respond to selection
FI01140
FRU List:
FI01106 DEVBPLN

STORIOA
283D1511 A non-fatal error occurred on power
supply 1 FI01140
FRU List:
DISKPWR FI01106

DISKFAN 283D3109 I/O adapter timed out a device


backplane command
FI01106
FRU List:
DEVBPLN DEVBPLN

STORIOA
283D1515 A fatal error occurred on power supply
1 FI01140
FRU List:
DISKPWR FI01106

DISKFAN 283D7611 A fatal error occurred on redundant fan


1
FI01106
FRU List:
DEVBPLN DISKFAN

283D7614 A fatal error occurred on fan 1


FRU List:
DISKFAN

220
283D7621 • 283F3109

DISKFAN
283D7621 A fatal error occurred on redundant fan
2
FI01106
FRU List:
DISKFAN DEVBPLN

283D7624 A fatal error occurred on fan 2 283F1521 A non-fatal error occurred on power
FRU List: supply 2
DISKFAN FRU List:
DISKPWR
283D7631 A fatal error occurred on redundant fan
3 DISKFAN

FRU List: FI01106


DISKFAN
DEVBPLN
283D7634 A fatal error occurred on fan 3
FRU List: 283F1525 A fatal error occurred on power supply
DISKFAN 2
FRU List:
283D8401 Removable media power fault DISKPWR

FRU List: DISKFAN


DEVBPLN
FI01106
283D8404 System log entry only, no service action
required DEVBPLN

283DFFF4 Device backplane problem 283F3002 Addressed device backplane failed to


respond to selection
FRU List:
DEVBPLN FRU List:
DEVBPLN
STORIOA
STORIOA
FI01140
FI01140
FI01106
FI01106
283F1511 A non-fatal error occurred on power
supply 1 283F3109 I/O adapter timed out a device
backplane command
FRU List:
DISKPWR FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
283F1515 A fatal error occurred on power supply
1
FRU List:
DISKPWR

Chapter 2. 2xxx Reference Codes 221


283F7611 • 28B93109

FI01106
283F7611 A fatal error occurred on redundant fan
1
DEVBPLN
FRU List:
DISKFAN
28B91515 A fatal error occurred on power supply
1
283F7614 A fatal error occurred on fan 1
FRU List:
FRU List: DISKPWR
DISKFAN
DISKFAN
283F7621 A fatal error occurred on redundant fan
2 FI01106

FRU List: DEVBPLN


DISKFAN

28B91521 A non-fatal error occurred on power


283F7624 A fatal error occurred on fan 2 supply 2
FRU List: FRU List:
DISKFAN DISKPWR

283F7631 A fatal error occurred on redundant fan DISKFAN


3
FI01106
FRU List:
DISKFAN
DEVBPLN

283F7634 A fatal error occurred on fan 3


28B91525 A fatal error occurred on power supply
FRU List: 2
DISKFAN
FRU List:
DISKPWR
283F8401 Removable media power fault
DISKFAN
FRU List:
DEVBPLN
FI01106

283F8404 System log entry only, no service action DEVBPLN


required
28B93002 Addressed device backplane failed to
283FFFF4 Device backplane problem respond to selection
FRU List: FRU List:
DEVBPLN DEVBPLN

STORIOA STORIOA

FI01140 FI01140

FI01106 FI01106

28B91511 A non-fatal error occurred on power 28B93109 I/O adapter timed out a device
supply 1 backplane command
FRU List: FRU List:
DISKPWR DEVBPLN

DISKFAN STORIOA

222
28B97611 • 28CB3002

FI01140
28CB1511 A non-fatal error occurred on power
supply 1
FI01106
FRU List:
DISKPWR
28B97611 A fatal error occurred on redundant fan
1
DISKFAN
FRU List:
DISKFAN FI01106

DEVBPLN
28B97614 A fatal error occurred on fan 1
FRU List:
28CB1515 A fatal error occurred on power supply
DISKFAN
1
FRU List:
28B97621 A fatal error occurred on redundant fan
DISKPWR
2
FRU List: DISKFAN
DISKFAN
FI01106
28B97624 A fatal error occurred on fan 2
DEVBPLN
FRU List:
DISKFAN
28CB1521 A non-fatal error occurred on power
supply 2
28B97631 A fatal error occurred on redundant fan
3 FRU List:
DISKPWR
FRU List:
DISKFAN DISKFAN

28B97634 A fatal error occurred on fan 3 FI01106

FRU List: DEVBPLN


DISKFAN

28CB1525 A fatal error occurred on power supply


28B98401 Removable media power fault 2
FRU List: FRU List:
DEVBPLN DISKPWR

28B98404 System log entry only, no service action DISKFAN


required
FI01106
28B9FFF4 Device backplane problem
DEVBPLN
FRU List:
DEVBPLN
28CB3002 Addressed device backplane failed to
respond to selection
STORIOA
FRU List:
FI01140 DEVBPLN

FI01106 STORIOA

FI01140

FI01106

Chapter 2. 2xxx Reference Codes 223


28CB3109 • 28CC3002

FI01140
28CB3109 I/O adapter timed out a device
backplane command
FI01106
FRU List:
DEVBPLN
28CC1511 A non-fatal error occurred on power
supply 1
STORIOA
FRU List:
FI01140 DISKPWR

FI01106 DISKFAN

FI01106
28CB7611 A fatal error occurred on redundant fan
1
DEVBPLN
FRU List:
DISKFAN
28CC1515 A fatal error occurred on power supply
1
28CB7614 A fatal error occurred on fan 1
FRU List:
FRU List: DISKPWR
DISKFAN
DISKFAN
28CB7621 A fatal error occurred on redundant fan
2 FI01106

FRU List: DEVBPLN


DISKFAN

28CC1521 A non-fatal error occurred on power


28CB7624 A fatal error occurred on fan 2 supply 2
FRU List: FRU List:
DISKFAN DISKPWR

28CB7631 A fatal error occurred on redundant fan DISKFAN


3
FI01106
FRU List:
DISKFAN
DEVBPLN

28CB7634 A fatal error occurred on fan 3


28CC1525 A fatal error occurred on power supply
FRU List: 2
DISKFAN
FRU List:
DISKPWR
28CB8401 Removable media power fault
DISKFAN
FRU List:
DEVBPLN
FI01106

28CB8404 System log entry only, no service action DEVBPLN


required
28CC3002 Addressed device backplane failed to
28CBFFF4 Device backplane problem respond to selection
FRU List: FRU List:
DEVBPLN DEVBPLN

STORIOA STORIOA

224
28CC3109 • 28D21525

FI01140
28CCFFF4 Device backplane problem
FI01106 FRU List:
DEVBPLN
28CC3109 I/O adapter timed out a device
STORIOA
backplane command
FRU List: FI01140
DEVBPLN
FI01106
STORIOA
28D21511 A non-fatal error occurred on power
FI01140
supply 1
FI01106 FRU List:
DISKPWR
28CC7611 A fatal error occurred on redundant fan
DISKFAN
1
FRU List: FI01106
DISKFAN
DEVBPLN
28CC7614 A fatal error occurred on fan 1
28D21515 A fatal error occurred on power supply
FRU List:
1
DISKFAN
FRU List:
DISKPWR
28CC7621 A fatal error occurred on redundant fan
2
DISKFAN
FRU List:
DISKFAN FI01106

28CC7624 A fatal error occurred on fan 2 DEVBPLN

FRU List:
DISKFAN 28D21521 A non-fatal error occurred on power
supply 2

28CC7631 A fatal error occurred on redundant fan FRU List:


3 DISKPWR

FRU List: DISKFAN


DISKFAN
FI01106
28CC7634 A fatal error occurred on fan 3
DEVBPLN
FRU List:
DISKFAN
28D21525 A fatal error occurred on power supply
2
28CC8401 Removable media power fault
FRU List:
FRU List: DISKPWR
DEVBPLN
DISKFAN
28CC8404 System log entry only, no service action
required FI01106

DEVBPLN

Chapter 2. 2xxx Reference Codes 225


28D23002 • 28DB1521

28D23002 Addressed device backplane failed to 28D28401 Removable media power fault
respond to selection
FRU List:
FRU List: DEVBPLN
DEVBPLN
28D28404 System log entry only, no service action
STORIOA
required
FI01140
28D2FFF4 Device backplane problem
FI01106 FRU List:
DEVBPLN
28D23109 I/O adapter timed out a device
backplane command STORIOA
FRU List:
FI01140
DEVBPLN
FI01106
STORIOA

FI01140 28DB1511 A non-fatal error occurred on power


supply 1
FI01106 FRU List:
DISKPWR
28D27611 A fatal error occurred on redundant fan
1 DISKFAN
FRU List:
FI01106
DISKFAN
DEVBPLN
28D27614 A fatal error occurred on fan 1
FRU List: 28DB1515 A fatal error occurred on power supply
DISKFAN 1
FRU List:
28D27621 A fatal error occurred on redundant fan DISKPWR
2
DISKFAN
FRU List:
DISKFAN
FI01106

28D27624 A fatal error occurred on fan 2 DEVBPLN


FRU List:
DISKFAN 28DB1521 A non-fatal error occurred on power
supply 2
28D27631 A fatal error occurred on redundant fan FRU List:
3 DISKPWR
FRU List:
DISKFAN DISKFAN

FI01106
28D27634 A fatal error occurred on fan 3
FRU List: DEVBPLN
DISKFAN

226
28DB1525 • 28DF1515

28DB1525 A fatal error occurred on power supply 28DB7631 A fatal error occurred on redundant fan
2 3
FRU List: FRU List:
DISKPWR DISKFAN

DISKFAN
28DB7634 A fatal error occurred on fan 3
FI01106 FRU List:
DISKFAN
DEVBPLN
28DB8401 Removable media power fault
28DB3002 Addressed device backplane failed to FRU List:
respond to selection DEVBPLN
FRU List:
DEVBPLN 28DB8404 System log entry only, no service action
required
STORIOA

FI01140 28DBFFF4 Device backplane problem


FRU List:
FI01106 DEVBPLN

28DB3109 I/O adapter timed out a device STORIOA


backplane command
FI01140
FRU List:
DEVBPLN FI01106

STORIOA
28DF1511 A non-fatal error occurred on power
FI01140 supply 1
FRU List:
FI01106 DISKPWR

28DB7611 A fatal error occurred on redundant fan DISKFAN


1
FI01106
FRU List:
DISKFAN DEVBPLN

28DB7614 A fatal error occurred on fan 1 28DF1515 A fatal error occurred on power supply
FRU List: 1
DISKFAN FRU List:
DISKPWR
28DB7621 A fatal error occurred on redundant fan
2 DISKFAN
FRU List:
FI01106
DISKFAN
DEVBPLN
28DB7624 A fatal error occurred on fan 2
FRU List:
DISKFAN

Chapter 2. 2xxx Reference Codes 227


28DF1521 • 28DFFFF4

FRU List:
28DF1521 A non-fatal error occurred on power
DISKFAN
supply 2
FRU List:
28DF7614 A fatal error occurred on fan 1
DISKPWR
FRU List:
DISKFAN DISKFAN

FI01106
28DF7621 A fatal error occurred on redundant fan
2
DEVBPLN
FRU List:
DISKFAN
28DF1525 A fatal error occurred on power supply
2
28DF7624 A fatal error occurred on fan 2
FRU List:
DISKPWR FRU List:
DISKFAN
DISKFAN
28DF7631 A fatal error occurred on redundant fan
FI01106 3

DEVBPLN FRU List:


DISKFAN

28DF3002 Addressed device backplane failed to


respond to selection 28DF7634 A fatal error occurred on fan 3

FRU List: FRU List:


DEVBPLN DISKFAN

STORIOA 28DF8401 Removable media power fault

FI01140 FRU List:


DEVBPLN
FI01106
28DF8404 System log entry only, no service action
required
28DF3109 I/O adapter timed out a device
backplane command
28DFFFF4 Device backplane problem
FRU List:
DEVBPLN FRU List:
DEVBPLN
STORIOA
STORIOA
FI01140
FI01140
FI01106
FI01106
28DF7611 A fatal error occurred on redundant fan
1

(2847) Reference codes


(2847) Reference codes

If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16
character line of function 11. If the error is reported on the console, the unit reference code is the 4
rightmost characters of word 1.

228
28470A17 • 28473087

AJDGP01
28470A17 A permanent I/O processor failure
occurred
28473002 Addressed device is not responding
FRU List:
IOP FRU List:
FCPORT
MA_BRDG
FCDEV
AJDGP01
FCIOA
AJDG301
FCINTF
28470A22 I/O processor detected a storage transfer
error OPT_CLN

FRU List:
AJDGP01 28473006 System bus error
FRU List:
AJDG301 IOP

IOP ANYBUS

MA_BRDG FCIOA

28471307 I/O processor resource not available OPT_CLN

FRU List:
AJDGP01 28473080 I/O processor Licensed Internal Code
error
AJDG301 FRU List:
AJDGP01
28471310 I/O processor resource not available
28473081 System log entry only, no service action
Servicer Response:
required
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them. 28473084 I/O processor card or Licensed Internal
Code error
28473000 A permanent I/O processor failure Servicer Response:
occurred A microprocessor exception occurred on the I/O
processor.
FRU List:
FCIOA FRU List:
AJDGP01
IOP
IOP
MA_BRDG
FCIOA
OPT_CLN
MA_BRDG
28473001 Not valid condition in I/O Processor
Licensed Internal Code OPT_CLN

Servicer Response:
The Licensed Internal Code found a condition that 28473087 I/O processor resource not available
should not have occurred. Servicer Response:
FRU List: The Licensed Internal Code could not allocate resources
IOP on the I/O processor card.
FRU List:

Chapter 2. 2xxx Reference Codes 229


28473100 • 28476082

AJDGP01
28473501 I/O processor Licensed Internal Code
error
AJDG301
FRU List:
FCIOA AJDGP01

OPT_CLN IOP

28473100 I/O processor card detected interface 28476070 A permanent I/O processor failure
error occurred

FRU List: FRU List:


FCINTF IOP

ANYFC 28476071 I/O processor Licensed Internal Code


error
FCIOA
FRU List:
OPT_CLN AJDGP01

28473109 I/O processor timed out a device 28476072 I/O processor Licensed Internal Code
command error

FRU List: FRU List:


FCDEV AJDGP01

FCINTF IOP

FCIOA 28476075 I/O processor resource not available


FRU List:
OPT_CLN
AJDGP01

28473120 I/O processor detected a port failure


28476076 I/O processor card detected media error
FRU List:
FRU List:
FCPORT
AJDG301
FCIOA
AJDGP01
FCDEV
FCDEV
OPT_CLN
28476081 I/O processor Licensed Internal Code
error
28473200 A disk device reported a failure
FRU List:
FRU List:
AJDGP01
FCDEV
IOP
FCIOA

IOP 28476082 I/O processor Licensed Internal Code


error
OPT_CLN FRU List:
AJDGP01

IOP

230
28476083 • 2847B3B1

28476083 I/O processor Licensed Internal Code 28478156 A permanent I/O processor failure
error occurred
FRU List: FRU List:
AJDGP01 AJDGP01

IOP FCIOA

OPT_CLN
28476085 I/O processor Licensed Internal Code
error
28478200 I/O processor Licensed Internal Code
FRU List:
error
AJDGP01
FRU List:
IOP AJDGP01

MA_BRDG IOP

28476200 A permanent IOA hardware error 28478300 I/O processor card or Licensed Internal
occurred Code error
FRU List: Servicer Response:
FCIOA A microprocessor exception occurred on the I/O
processor.
OPT_CLN
FRU List:
FCIOA
28476201 IOA LID is not valid
IOP
FRU List:
AJDGP01
AJDGP01

28478100 I/O processor Licensed Internal Code OPT_CLN


error
FRU List: 28478301 Not valid condition in I/O Processor
AJDGP01 Licensed Internal Code
Servicer Response:
IOP
The Licensed Internal Code found a condition that
should not have occurred.
28478150 A permanent I/O processor failure
FRU List:
occurred
FCIOA
FRU List:
FCIOA AJDGP01

ANYBRDG IOP

OPT_CLN OPT_CLN

28478155 A permanent I/O processor failure 2847B3B1 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
AJDGP01 IOP

FCIOA

OPT_CLN

Chapter 2. 2xxx Reference Codes 231


2847B3B2 • 2847BE00

2847B3B2 A permanent I/O processor failure 2847B935 Unknown hardware detected


occurred
FRU List:
FRU List: FCIOA
IOP
AJDGP01
2847B3B3 A permanent I/O processor failure
occurred IOP

FRU List: MA_BRDG


IOP
OPT_CLN
2847B3B4 A permanent I/O processor failure
occurred 2847BE00 I/O processor detected a fault condition.
FRU List: FRU List:
IOP AJDGP01

2847B3B5 A permanent I/O processor failure IOP


occurred
FCIOA
FRU List:
IOP
MA_BRDG

2847B3B6 A permanent I/O processor failure OPT_CLN


occurred
FRU List:
IOP

2847B3B7 A permanent I/O processor failure


occurred
FRU List:
IOP

2847B3B8 Multi-adapter bridge error detected.


FRU List:
MA_BRDG

IOP

2847B3E0 I/O processor detected a fault condition.


FRU List:
IOP

MA_BRDG

2847B3E1 I/O processor detected a fault condition.


FRU List:
IOP

MA_BRDG

232
287FB9A0 • 28903084

(287F) Reference codes


(287F) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters
are the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
AJDGP01
287FB9A0 I/O adapter hardware error detected
FRU List:
FI00719

(2890) Reference codes


(2890) Reference codes

28900A17 A permanent I/O processor failure 28903000 An I/O adapter failure occurred.
occurred
FRU List:
FRU List: IOP
IOP
AJDGP01
MA_BRDG
28903001 I/O adapter Licensed Internal Code
AJDG301
failed.
AJDGP01 FRU List:
IOP
28900A22 Adapter card storage error
AJDGP01
FRU List:
AJDGP01
28903006 An I/O adapter failure occurred.
AJDG301 FRU List:
IOP
IOP
ANYBUS
MA_BRDG
28903080 I/O adapter Licensed Internal Code
28901307 I/O adapter resource not available. failed.

FRU List: FRU List:


AJDGP01 AJDGP01

AJDG301 28903081 I/O adapter error; logged only.

28901310 I/O adapter resource not available. 28903084 An I/O adapter failure occurred.
Servicer Response: FRU List:
The INS processor error log is being filled faster than AJDGP01
the errors are being reported to the system. Check other
errors reported to the system and correct them. IOP
FRU List:
IOP IOA

AJDGP01 MA_BRDG

Chapter 2. 2xxx Reference Codes 233


28903087 • 28906225

28903087 I/O adapter resource not available. 28906202 I/O processor Licensed Internal Code
error
FRU List:
AJDGP01 FRU List:
AJDGP01
AJDG301
IOP
NTUSER
28906210 I/O processor Licensed Internal Code
IOA error
FRU List:
28906070 An I/O adapter failure occurred. AJDGP01
FRU List:
IOP 28906221 I/O processor resource not available
FRU List:
28906071 I/O adapter Licensed Internal Code AJDG301
failed.
FRU List: 28906222 A permanent I/O processor failure
AJDGP01 occurred
FRU List:
28906072 I/O adapter Licensed Internal Code AJDGP01
failed.
FRU List: IOP
AJDGP01
28906223 A permanent I/O processor failure
IOP occurred
FRU List:
28906075 I/O adapter resource not available. IOP
FRU List:
AJDGP01 AJDGP01

28906083 I/O adapter Licensed Internal Code 28906224 A permanent I/O processor failure
failed. occurred
FRU List: FRU List:
AJDGP01 DISKIMG

IOP AJDGP01

IOP
28906085 I/O adapter Licensed Internal Code
failed.
MEMORY
FRU List:
AJDGP01
28906225 A permanent I/O processor failure
occurred
IOP
FRU List:
MA_BRDG AJDGP01

AJDG301
28906201 A permanent I/O processor failure
occurred
IOP
FRU List:
IOP

AJDGP01

234
28906226 • 2890653A

28906226 I/O processor card detected device error 28906532 A Virtual SCSI error was detected
FRU List: FRU List:
AJDG301 NTOPSYS

AS4NTDD AJDGP01

AS4NTDD
28906227 A HostLAN error was detected
FRU List:
28906533 A Virtual SCSI error was detected
NTUSER
FRU List:
AJDGP01 NTUSER

IOP NTOPSYS

AS4NTDD
28906228 Windows initiated a warm boot
FRU List:
28906534 A Virtual SCSI error was detected
AJDGP01
FRU List:
IOP AS4NTDD

AJDGP01
28906501 A Windows fatal error occurred
FRU List: NTOPSYS
IOP
28906535 A Virtual SCSI error was detected
AJDGP01
FRU List:
NTUSER
28906502 A Windows fatal error occurred
FRU List: NTDEVDR
AJDGP01
AJDGP01
IOP
28906538 A Virtual SCSI error was detected
28906530 A Virtual SCSI error was detected
FRU List:
FRU List: NTVSCSI
NTVSCSI
NTOPSYS
NTOPSYS
28906539 A Virtual SCSI error was detected
28906531 A Virtual SCSI error was detected
FRU List:
FRU List: NTVSCSI
NTVSCSI
AS4NTDD
AS4NTDD
NTOPSYS
NTOPSYS
AJDGP01
AJDGP01
2890653A A Virtual SCSI error was detected
FRU List:
NTOPSYS

Chapter 2. 2xxx Reference Codes 235


2890653B • 28908301

AJDGP01
28906542 Licensed Internal Code error detected.
AS4NTDD FRU List:
AJDG301
2890653B A Virtual SCSI error was detected
AJDGP01
FRU List:
NTUSER
28906543 A Windows fatal error occurred
NTOPSYS FRU List:
NTOPSYS
AS4NTDD
NTVSCSI
2890653C A Virtual SCSI error was detected
28906580 A Windows fatal error occurred
FRU List:
AS4NTDD FRU List:
DISKIMG
AJDGP01
IOP
NTOPSYS
AJDGP01
2890653D A Virtual SCSI error was detected
289065B0 A HostLAN error was detected
FRU List:
NTUSER FRU List:
NTLANDD
NTDEVDR
NTOPSYS
AJDGP01
289065B1 A HostLAN error was detected
2890653F A Virtual SCSI error was detected FRU List:
FRU List: NTLANDD
NTDEVDR
NTOPSYS
NTOPSYS
AJDG301
AJDG301
289065B2 A HostLAN error was detected
28906540 A Virtual SCSI error was detected FRU List:
FRU List: NTDEVDR
NTVSCSI
NTOPSYS
AJDGP01
AJDG301
AJDG301
28908301 An I/O adapter failure occurred.
28906541 A permanent I/O processor failure FRU List:
occurred AJDGP01
FRU List:
IOP IOP

AJDGP01

236
2890B3B1 • 2890B4B8

2890B3B1 A permanent I/O processor failure 2890B3E0 I/O processor detected a fault condition
occurred
FRU List:
FRU List: IOP
IOP
MA_BRDG
2890B3B2 A permanent I/O processor failure
occurred 2890B3E1 An I/O adapter failure occurred.
FRU List: FRU List:
IOP IOP

2890B3B3 A permanent I/O processor failure MA_BRDG


occurred
FRU List: 2890B4B0 I/O adapter hardware error detected
IOP FRU List:
IOP
2890B3B4 A permanent I/O processor failure
occurred 2890B4B1 I/O adapter hardware error detected
FRU List: FRU List:
IOP IOP

2890B3B5 A permanent I/O processor failure MEMORY


occurred
FRU List: 2890B4B2 Incompatible hardware detected.
IOP FRU List:
IOP
2890B3B6 A permanent I/O processor failure
occurred 2890B4B3 Incompatible hardware detected.
FRU List: FRU List:
IOP IOA

2890B3B7 A permanent I/O processor failure 2890B4B4 I/O adapter hardware error detected
occurred
FRU List:
FRU List: IOP
IOP
IOA
2890B3B8 Multi-adapter bridge error detected.
MEMORY
FRU List:
MA_BRDG
2890B4B5 An I/O adapter failure occurred.
IOP FRU List:
AJDGP01
2890B3B9 A permanent I/O processor failure
occurred IOP
FRU List:
IOP 2890B4B8 Adapter card storage error
FRU List:
MEMORY

IOP

Chapter 2. 2xxx Reference Codes 237


2890B4B9 • 2890BE00

2890B4B9 An I/O adapter failure occurred. 2890BE00 An I/O adapter failure occurred.
FRU List: FRU List:
IOP AJDGP01

IOP
2890B4BC I/O adapter error; logged only.
FRU List: IOA
IOP
MA_BRDG
IOA

2890B4BE Adapter card storage error


FRU List:
MEMORY

IOP

2890B904 A permanent I/O processor failure


occurred
FRU List:
AJDGP01

IOP

2890B935 Incompatible hardware detected.


FRU List:
IOA

AJDGP01

IOP

MA_BRDG

2890B960 I/O processor Licensed Internal Code


error
FRU List:
AJDGP01

IOP

IOA

2890B961 An error was detected on one of the


attached adapter cards.
FRU List:
IOA

IOP

AJDGP01

238
28920A17 • 28926070

(2892) Reference codes


(2892) Reference codes

28920A17 A permanent I/O processor failure 28923000 An I/O adapter failure occurred.
occurred
FRU List:
FRU List: IOP
IOP
AJDGP01
MA_BRDG
28923001 I/O adapter Licensed Internal Code
AJDG301
failed.
AJDGP01 FRU List:
IOP

28920A22 Adapter card storage error


AJDGP01
FRU List:
AJDGP01
28923006 An I/O adapter failure occurred.
AJDG301 FRU List:
IOP
IOP
ANYBUS
MA_BRDG
28923080 I/O adapter Licensed Internal Code
28921307 I/O adapter resource not available. failed.

FRU List: FRU List:


AJDGP01 AJDGP01

AJDG301 28923081 I/O adapter error; logged only.

28921310 I/O adapter resource not available. 28923084 An I/O adapter failure occurred.
Servicer Response: FRU List:
The INS processor error log is being filled faster than AJDGP01
the errors are being reported to the system. Check other
errors reported to the system and correct them. IOP
FRU List:
IOP IOA

AJDGP01 MA_BRDG

28921317 I/O processor card error 28923087 I/O adapter resource not available.
Servicer Response: FRU List:
Display the Service Action Log entry for this SRC. If AJDGP01
the Failing Item indicates to replace hardware, then
replace hardware. If the Failing Item indicates AJDG301
SVCDOCS, then do NOT replace hardware. This is a
recoverable error. If the resource is not operable, use NTUSER
Hardware Service Manager to re-IPL the resource.
Perform the VRYCFG command to Vary On the NWSD. IOA
FRU List:
SVCDOCS 28926070 An I/O adapter failure occurred.
FRU List:

Chapter 2. 2xxx Reference Codes 239


28926071 • 28926225

IOP
28926204 I/O adapter failure due to a thermal
condition
28926071 I/O adapter Licensed Internal Code
FRU List:
failed.
IOP
FRU List:
AJDGP01
28926210 I/O processor Licensed Internal Code
error
28926072 I/O adapter Licensed Internal Code
FRU List:
failed.
AJDGP01
FRU List:
AJDGP01
28926221 I/O processor resource not available
IOP FRU List:
AJDG301
28926075 I/O adapter resource not available.
28926222 A permanent I/O processor failure
FRU List: occurred
AJDGP01
FRU List:
AJDGP01
28926083 I/O adapter Licensed Internal Code
failed.
IOP
FRU List:
AJDGP01
28926223 A permanent I/O processor failure
occurred
IOP
FRU List:
IOP
28926085 I/O adapter Licensed Internal Code
failed.
AJDGP01
FRU List:
AJDGP01
28926224 A permanent I/O processor failure
occurred
IOP
FRU List:
MA_BRDG DISKIMG

AJDGP01
28926201 A permanent I/O processor failure
occurred
IOP
FRU List:
IOP MEMORY

AJDGP01
28926225 A permanent I/O processor failure
occurred
28926202 I/O processor Licensed Internal Code
FRU List:
error
AJDGP01
FRU List:
AJDGP01 AJDG301

IOP IOP

240
28926226 • 2892653A

28926226 I/O processor card detected device error 28926532 A Virtual SCSI error was detected
FRU List: FRU List:
AJDG301 NTOPSYS

AS4NTDD AJDGP01

AS4NTDD
28926227 A HostLAN error was detected
FRU List:
28926533 A Virtual SCSI error was detected
NTUSER
FRU List:
AJDGP01 NTUSER

IOP NTOPSYS

AS4NTDD
28926228 Windows initiated a warm boot
FRU List:
28926534 A Virtual SCSI error was detected
AJDGP01
FRU List:
IOP AS4NTDD

AJDGP01
28926501 A Windows fatal error occurred
FRU List: NTOPSYS
IOP
28926535 A Virtual SCSI error was detected
AJDGP01
FRU List:
NTUSER
28926502 A Windows fatal error occurred
FRU List: NTDEVDR
AJDGP01
AJDGP01
IOP
28926538 A Virtual SCSI error was detected
28926530 A Virtual SCSI error was detected
FRU List:
FRU List: NTVSCSI
NTVSCSI
NTOPSYS
NTOPSYS
28926539 A Virtual SCSI error was detected
28926531 A Virtual SCSI error was detected
FRU List:
FRU List: NTVSCSI
NTVSCSI
AS4NTDD
AS4NTDD
NTOPSYS
NTOPSYS
AJDGP01
AJDGP01
2892653A A Virtual SCSI error was detected
FRU List:
NTOPSYS

Chapter 2. 2xxx Reference Codes 241


2892653B • 28928301

AJDGP01
28926542 Licensed Internal Code error detected.
AS4NTDD FRU List:
AJDG301
2892653B A Virtual SCSI error was detected
AJDGP01
FRU List:
NTUSER
28926543 A Windows fatal error occurred
NTOPSYS FRU List:
NTOPSYS
AS4NTDD
NTVSCSI
2892653C A Virtual SCSI error was detected
28926580 A Windows fatal error occurred
FRU List:
AS4NTDD FRU List:
DISKIMG
AJDGP01
IOP
NTOPSYS
AJDGP01
2892653D A Virtual SCSI error was detected
289265B0 A HostLAN error was detected
FRU List:
NTUSER FRU List:
NTLANDD
NTDEVDR
NTOPSYS
AJDGP01
289265B1 A HostLAN error was detected
2892653F A Virtual SCSI error was detected FRU List:
FRU List: NTLANDD
NTDEVDR
NTOPSYS
NTOPSYS
AJDG301
AJDG301
289265B2 A HostLAN error was detected
28926540 A Virtual SCSI error was detected FRU List:
FRU List: NTDEVDR
NTVSCSI
NTOPSYS
AJDGP01
AJDG301
AJDG301
28928301 An I/O adapter failure occurred.
28926541 A permanent I/O processor failure FRU List:
occurred AJDGP01
FRU List:
IOP IOP

AJDGP01

242
2892B3B1 • 2892B4B8

2892B3B1 A permanent I/O processor failure 2892B3E0 I/O processor detected a fault condition
occurred
FRU List:
FRU List: IOP
IOP
MA_BRDG
2892B3B2 A permanent I/O processor failure
occurred 2892B3E1 An I/O adapter failure occurred.
FRU List: FRU List:
IOP IOP

2892B3B3 A permanent I/O processor failure MA_BRDG


occurred
FRU List: 2892B4B0 I/O adapter hardware error detected
IOP FRU List:
IOP
2892B3B4 A permanent I/O processor failure
occurred 2892B4B1 I/O adapter hardware error detected
FRU List: FRU List:
IOP IOP

2892B3B5 A permanent I/O processor failure MEMORY


occurred
FRU List: 2892B4B2 Incompatible hardware detected.
IOP FRU List:
IOP
2892B3B6 A permanent I/O processor failure
occurred 2892B4B3 Incompatible hardware detected.
FRU List: FRU List:
IOP IOA

2892B3B7 A permanent I/O processor failure 2892B4B4 I/O adapter hardware error detected
occurred
FRU List:
FRU List: IOP
IOP
IOA
2892B3B8 Multi-adapter bridge error detected.
MEMORY
FRU List:
MA_BRDG
2892B4B5 An I/O adapter failure occurred.
IOP FRU List:
AJDGP01
2892B3B9 A permanent I/O processor failure
occurred IOP
FRU List:
IOP 2892B4B8 Adapter card storage error
FRU List:
MEMORY

IOP

Chapter 2. 2xxx Reference Codes 243


2892B4B9 • 2892BE00

2892B4B9 An I/O adapter failure occurred. 2892BE00 An I/O adapter failure occurred.
FRU List: FRU List:
IOP AJDGP01

IOP
2892B4BC I/O adapter error; logged only.
FRU List: IOA
IOP
MA_BRDG
IOA

2892B4BE Adapter card storage error


FRU List:
MEMORY

IOP

2892B904 A permanent I/O processor failure


occurred
FRU List:
AJDGP01

IOP

2892B935 Incompatible hardware detected.


FRU List:
IOA

AJDGP01

IOP

MA_BRDG

2892B960 I/O processor Licensed Internal Code


error
FRU List:
AJDGP01

IOP

IOA

2892B961 An error was detected on one of the


attached adapter cards.
FRU List:
IOA

IOP

AJDGP01

244
2B200x31 • 2B2x00EE

(2B2x) Model 185 and A50 reference (error) codes


Model 185 and A50 reference (error) codes

2B200x31 Processor x is faulty


Servicer Response:
Replace the systembackplane.
FRU List:
SYSBKP2

2B208888 Operating system termination request


received
Servicer Response:
Informational message.

2B2x00EE An exception error has been reported on


a processor
Servicer Response:
The type of interrupt that caused the exception is
specified by the x as follows:

x Description ------------------- 0 Unknown


interrupt 1 System reset interrupt (SRI) 2 Machine
check interrupt (MCI) 3 Data storage interrupt
(DSI) 4 Instruction storage interrupt (ISI) 5
External interrupt (EXI) 6 Alignment interrupt
(ALI) 7 Program interrupt (SRI) 8 Floating
unavailable interrupt (FUI)

Do the following:
1. Check for system firmware updates, and apply if
available.
2. Replace the system backplane.
FRU List:
SYSBKP2

Chapter 2. 2xxx Reference Codes 245


246
Chapter 3. 3xxx Reference Codes
3xxx Reference Codes

(3490) Tape unit reference codes


(3490) Tape unit reference codes

A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.

34900xxx Tape unit failure 34902003 Tape path dirty or write identification
record error
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit Servicer Response:
service information to analyze the problem. Clean the tape path using the cleaning procedures in
the 3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124.
34901xxx Tape unit failure
Servicer Response: Usethe 3490 Tape Unit service information to continue
Use online problem analysis andthe 3490 Tape Unit analyzing the problem.
service information to analyze the problem.
FRU List:
MHK0001DHK0002
34902000 Tape unit failure
Servicer Response: 34902008 Tape path dirty or read data check error
Use online problem analysis andthe 3490 Tape Unit
Servicer Response:
service information to analyze the problem.
Clean thetape path using the cleaning procedures in the
3490 Magnetic Tape Subsystem Operator’s Guide,
34902001 Tape path dirty or write data check error GA32-0124.
Servicer Response:
Use the 3490 Tape Unit service information to continue
Clean thetape path using the cleaning procedures in the
analyzing the problem.
3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124. FRU List:
MHK0001DHK0002
Use the 3490Tape Unit service information to continue
analyzing the problem.
34902009 Tape path dirty or read identification
FRU List: record error
MHK0001DHK0002
Servicer Response:

© Copyright IBM Corp. 2007 247


34902010 • 34909100

Clean the tape path using the cleaning procedures in


3490206x Tape unit failure
the 3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124. Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
Usethe 3490 Tape Unit service information to continue service information to continue analyzing the problem.
analyzing the problem.
FRU List: 349021xx Tape unit failure
MHK0001DHK0002
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
34902010 Tape unit failure service information to continue analyzing the problem.
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit 349022xx Tape unit failure
service information to continue analyzing the problem.
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
34902014 Recoverable tape unit failure; logged service information to continue analyzing the problem.
only
Servicer Response: 349023xx Tape Library failure
No actionrequired. This reference code is logged for
Servicer Response:
information only.
Use the 3494 Tape Library DataserverMaintenance
Information to analyze the problem.
34902015 Tape unit failure
Servicer Response: 34909020 I/O processor detected a SCSI bus
Clean the tape path using the cleaningprocedures in the configuration error
3490 Magnetic Tape Subsystem Operator’s Guide,
Servicer Response:
GA32-0124.
Before exchanging any parts, verify that the following
conditions are not present:
Use the 3490 Tape Unit service information to continue
analyzing the problem. v Tape and DASD devices attached to the same type
6501 I/O processor
FRU List: v A device type or model that is not given support
DHK0002
FRU List:
FI00856 UHKCNFG

FI00845 FI00851

FI00130
34902017 Write Protect violation reported by tape
unit; loggedonly
34909100 Interface error detected by I/O processor
Servicer Response: or by tapeunit
No action required. This reference code is logged for
informationonly. Servicer Response:
Before exchanging any parts, do the following:
3490202x Tape unit failure 1. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
Servicer Response: 2. Ensure that the SCSI cable between the interposer
Use online problem analysis andthe 3490 Tape Unit and the device is seated correctly, and that there are
service information to continue analyzing the problem. no bent or damaged pins on the SCSI cable.
3. Ensure that a terminating plug is attached to the
3490205x Tape unit failure device end of the SCSI cable.
Servicer Response: FRU List:
Use online problem analysis andthe 3490 Tape Unit FI00851
service information to continue analyzing the problem.
FI00856

05H3834

248
34909200 • 34909350

EXTSCSI FI00856

61G8324 FI00130

34909200 I/O processor addressed the tape unit; 34909300 Tape unit failure
no response
FRU List:
Servicer Response: DHK0002
Before exchanging any parts, do the following:
1. Ensure that the device is powered on. 34909301 Tape device failure, redundancy lost
2. Ensure that an interposer is connected between the
Servicer Response:
I/O processor and the SCSI cable.
The tape unitdetected a hardware failure that does not
3. Ensure that the SCSI cable between the interposer prevent the tape unit from completing the present
and the device is seated correctly, and that there are operation.
no bent or damaged pins on the SCSI cable.
4. Ensure that a terminating plug is attached to the See the 3590 Tape Unit service information to
device end of the SCSI cable. determine the failing item.
FRU List: FRU List:
FI00851 DHK0002

FI00856
34909302 I/O processor Licensed Internal Code
error
05H3834
Servicer Response:
EXTSCSI If thesystem is operational, take a dump of the I/O
processor data. For more information, see the iSeries
61G8324 Service Functions information or ask your next level of
support for assistance.

34909201 Tape unit command timeout FRU List:


FI00130
Servicer Response:
Before exchanging any parts,do the following:
34909310 Licensed Internal Code for the tape unit
1. Ensure that the device is powered on.
is not correct
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable. FRU List:
FI00851
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable. FI00130
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. 34909320 Tape device Licensed Internal Code
failure
FRU List:
FI00851 Servicer Response:
Do thefollowing:
FI00856 1. Take a dump of the tape device Licensed Internal
Code (see the 3490 Tape Drive service information).
05H3834 2. Power off the tape unit. Then power on the tape
unit to resume operation.
EXTSCSI
FRU List:
61G8324 FI00851

34909210 Illegal or unsupported tape unit 34909350 Tape unit detected a read or write error
response on tape medium

FRU List: Servicer Response:


FI00851

Chapter 3. 3xxx Reference Codes 249


34909351 • 34909900

A permanent read or write error occurred, and the tape


34909801 I/O processor successfully recovered
unit determined that the tape cartridge is defective.
from temporaryerror
Exchange the tape cartridge.
Servicer Response:
FRU List:
No action required. This reference code is logged for
MHKTMEDUHKCLN
informationonly.
FI00851
34909802 I/O processor successfully recovered
from temporaryerror
34909351 I/O processor Licensed Internal Code
error Servicer Response:
No action required. This reference code is logged for
Servicer Response: informationonly.
If thesystem is operational, take a dump of the I/O
processor data. For more information, see the iSeries
Service Functions information or ask your next level of 34909803 I/O processor successfully recovered
support for assistance. from temporaryerror

FRU List: Servicer Response:


FI00130 No action required. This reference code is logged for
informationonly.
34909355 The data format is incorrect; the tape
cannot be read 34909810 Problem analysis has determined a part
should be replaced.
Servicer Response:
The tape device does not give support to the data Servicer Response:
format on the tape cartridge. Re-initialize the tape This reference code is used for ending Online Problem
cartridge or use a different tape cartridge. Analysis with a list of failing items. (Information Only)
FRU List:
MHKTMEDUHKCLN 34909899 Problem analysis completed, the
problem has been corrected.
FI00851 Servicer Response:
This reference code is used for ending Online Problem
34909500 I/O processor Licensed Internal Code Analysis when no problem was found or the problem
error. was corrected.

Servicer Response: FRU List:


If thesystem is operational, take a dump of the I/O UHKFIXD
processor data. For more information, see the iSeries
Service Functions information or ask your next level of 34909900 Licensed Internal Code for tape unit
support for assistance. was not upgraded
FRU List: Servicer Response:
FI00130 The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
349096xx Tape unit failure completed.

Servicer Response: The tape unit will continue to operate with the
Use online problem analysis andthe 3490 Tape Unit previous LIC. You may do either of the following:
service information to continue analyzing the problem.
v Wait for next IPL when the system will attempt to
load the LIC for the tape unit again.
34909800 I/O processor successfully recovered v Perform TU-PIP4 to reset the IOP and the tape unit.
from temporaryerror When the IOP is reset, if the device has the wrong
Servicer Response: level of LIC, the IOP will attempt to load the new
No action required. This reference code is logged for LIC.
informationonly.

250
3490Axxx • 34942301

Verifythe following:
3490Axxx Tape unit failure
1. That power is switched on in the 3490 Tape Unit
Servicer Response: Rack:
Use online problem analysis andthe 3490 Tape Unit
v Set the 3490 Rack Unit Emergency Power Off
service information to continue analyzing the problem.
switch to the On position.
v Ensure that the 3490 Rack Enable/Off switch is
3490Bxxx Tape unit failure set to the Enable position.
Servicer Response: v Press the 3490 Rack Power On button.
Use online problem analysis andthe 3490 Tape Unit 2. Verify the following on 3490 Tape Unit:
service information to continue analyzing the problem.
v The Channel Enable/Disable switches are set to
the Enable position.
3490Cxxx Tape unit failure v The Normal/Test switch is set to the Normal
Servicer Response: position.
Use online problem analysis andthe 3490 Tape Unit v The CU Online/Offline switch is set to the Online
service information to continue analyzing the problem. position.
v The Drive Address Online/Offline switches are
3490Dxxx Tape unit failure set to the Online position.
v The Drive DC Power switches are set to the On
Servicer Response:
position.
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
If you are attempting to perform an IPL from the
device that had the error, verify that the drive control
3490Exxx Tape unit failure unit address switch has an address of hexadecimal 7
and the drive unit address switch has an address of 0.
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
Use the 3490 Tape Unit service information to continue
service information to continue analyzing the problem.
analyzing the problem.
FRU List:
3490F00x Tape unit failure
UHK0003DHK0002
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
3490FFF6 Volume statistics; logged only
service information to continue analyzing the problem.
Servicer Response:
No action required.This reference code is logged for
3490FFD5 Device error reported; tape I/O processor
information only.
Servicer Response:

(3494) Tape library reference codes


A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the 3494 Library Manager console for error indications. Refer to the 3494 service information to
resolve any error indications.
3. Attempt the failing operation again.
4. Does the operation complete successfully?
v Yes: The problem has been corrected. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
Servicer Response:
34942301 Library device failure.

Chapter 3. 3xxx Reference Codes 251


34942303 • 34942321

Library attachment facilityequipment check.


34942309 Library device failure. Library
equipment check.
Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a Servicer Response:
″LIBRARY PROBLEM - NO ERROR MESSAGE.″ Library equipment check.
FRU List:
Use the 3494 Tape Library Dataserver Maintenance
3494
Information and follow the procedures for analyzing a
″LIBRARY PROBLEM - NO ERROR MESSAGE.″
34942303 Library device failure
FRU List:
Servicer Response: 3494
Device control unit and librarymanager Licensed
Internal Code are incompatible. Use the 3494 Tape
34942310 Library device requires operator
Library Dataserver Maintenance Information and
intervention.
follow the procedures for analyzing a ″LIBRARY
PROBLEM - NO ERROR MESSAGE.″ Servicer Response:
Putthe library into pause mode and perform the
FRU List:
intervention indicated on the library manager console.
DHALIBC

DHADEVC 34942311 Library device requires operator


intervention.

34942306 Library device failure. Library vision Servicer Response:


failure. Putthe library into pause mode and perform the
intervention indicated on the library manager console.
Servicer Response:
Library vision failure.
34942319 Tape unit failure.
Use the 3494 Tape Library Dataserver Maintenance Servicer Response:
Information and follow the procedures for analyzing a Use the tape unit service informationto analyze the
″LIBRARY PROBLEM - NO ERROR MESSAGE.″ failure.
FRU List: FRU List:
3494 FI00851

34942307 Library device failure. Library vision 34942321 Library enclosure environmental alert
failure. was detected.
Servicer Response: Servicer Response:
Library vision failure. Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a
Use the 3494 Tape Library Dataserver Maintenance ″LIBRARY PROBLEM - NO ERROR MESSAGE.″
Information and follow the procedures for analyzing a
″LIBRARY PROBLEM - NO ERROR MESSAGE.″ FRU List:
3494
FRU List:
3494

34942308 Library device failure.


Servicer Response:
Library manager equipmentcheck.

Use the 3494 Tape Library Dataserver Maintenance


Information and follow the procedures for analyzing a
″LIBRARY MANAGER HARDWARE PROBLEM″
FRU List:
3494

252
35709020 • 35709102

(3570) Tape unit reference codes


A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.

35709020 I/O processor detected a SCSI bus 35709101 Fibre Channel interface error detected
configuration error
Servicer Response:
Servicer Response: If the attacheddevice is an external device, do the
Before exchanging any parts, verify that the following following before exchanging any parts:
conditions are not present: 1. Ensure that the Fibre Channel cable is correctly
v Tape and DASD devices attached to an I/O connected to the ports.
processor that does not support tape and DASD 2. Clean the Fibre Channel connectors.
devices at the same time.
3. If there is a hub attached, verify that the hub is
v A device type or model that is not given support. operational.
FRU List: 4. If there is a gateway device attached, refer to the
UHZCNFGDHZDEV gateway device service documentation for
additional problem analysis procedures.
FI00130 5. refer to the tape device service documentation for
additonal problem analysis procedures.
35709100 Interface error detected by I/O processor FRU List:
or by tapeunit FCIOA
Servicer Response:
Before exchanging any parts, do the following: FCDEV
1. Ensure that an interposer is connected between the
FCCABLE
I/O processor and the SCSI cable.
2. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are 35709102 Gateway device detected a SCSI
no bent or damaged pins on the SCSI cable. interface error
3. Ensure that a terminating plug is attached to the Servicer Response:
device end of the SCSI cable. Usethe gateway device service documentation to
analyze the problem.
FRU List:
DHZDEV FRU List:
DHZDEV
FI00131
FCGATE
05H3834
EXTSCSI
EXTSCSI
61G8324
61G8324

Chapter 3. 3xxx Reference Codes 253


35709200 • 35709301

3. Ensure that the SCSI cable between the interposer


35709200 I/O processor addressed the tape unit;
and the device is seated correctly, and that there are
no response
no bent or damaged pins on the SCSI cable.
Servicer Response: 4. Ensure that a terminating plug is attached to the
Before exchanging any parts, do the following: device end of the SCSI cable.
1. Ensure that the device is powered on.
FRU List:
2. Ensure that an interposer is connected between the DHZDEV
I/O processor and the SCSI cable.
3. Ensure that the SCSI cable between the interposer FI00131
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable. 05H3834
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. EXTSCSI
FRU List:
61G8324
DHZDEV

FI00131 35709210 Illegal or unsupported tape unit


response
05H3834
FRU List:
DHZDEV
EXTSCSI
FI00131
61G8324
FI00130
35709201 Tape unit command timeout
Servicer Response: 35709211 Gateway device detected a bus protocol
Before exchanging any parts,do the following: error
1. Ensure that the device is powered on. Servicer Response:
2. Ensure that an interposer is connected between the Usethe gateway device service documentation to
I/O processor and the SCSI cable. analyze the problem.
3. Ensure that the SCSI cable between the interposer FRU List:
and the device is seated correctly, and that there are FCGATE
no bent or damaged pins on the SCSI cable.
4. Ensure that a terminating plug is attached to the FCIOA
device end of the SCSI cable.
DHZDEV
FRU List:
DHZDEV
ANYFC
FI00131
FCCABLE
05H3834
EXTSCSI
EXTSCSI
61G8324
61G8324
35709300 Tape unit failure
35709202 Tape unit failed after Licensed Internal FRU List:
Code was loaded DHZDEV
Servicer Response:
Before exchanging any parts, do the following: 35709301 Tape device failure, redundancy lost
1. Ensure that the device is powered on. Servicer Response:
2. Ensure that an interposer is connected between the The tape unitdetected a hardware failure that does not
I/O processor and the SCSI cable. prevent the tape unit from completing the current
operation.

254
35709302 • 35709801

Refer to the 3570 Tape Unit service information to


35709350 Tape unit detected a read or write error
determine the failing item.
on tape medium
FRU List:
Servicer Response:
DHZDEV
A permanent read or write error occurred, and the tape
unit determined that the tape cartridge is defective.
35709302 I/O processor Licensed Internal Code Exchange the tape cartridge.
error.
FRU List:
Servicer Response: MHZTMEDUHZCLN DHZDEV
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
35709351 Tape with excessive error rate was
IOP dump using hardware service manager.
mounted in tape device.
FRU List:
Servicer Response:
FI00130
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
35709303 Gateway device failure recommended that you exchange the tape cartridge.
Servicer Response: FRU List:
Use the gateway device servicedocumenation to MHZTMEDUHZCLN DHZDEV
analyze the problem.
FRU List: 35709355 The data format is incorrect; the tape
FCGATE cannot be read
Servicer Response:
35709310 Licensed Internal Code for the tape unit The tape unit does not give support to the data format
is not correct. on the tape cartridge. Use a different tape cartridge.
FRU List: FRU List:
DHZDEV UHZUSERMHZTMED UHZCLN DHZDEV

FI00130 35709500 I/O processor Licensed Internal Code


error.
35709320 Tape device Licensed Internal Code Servicer Response:
failure If the system is operational, perform a dump of the I/O
Servicer Response: processor data. For more information, see Performing an
Performthe following: IOP dump using hardware service manager.
1. Take a dump of the tape unit Licensed Internal FRU List:
Code (see the 3570 Tape Unit service information). FI00130
2. Power off the tape unit. Then power on the tape
unit to resume operation. 35709800 I/O processor successfully recovered
3. Ask your next level of support for assistance. from temporaryerror
FRU List: Servicer Response:
FI00130 No action required. This reference code is logged for
informationonly.
DHZDEV
35709801 I/O processor successfully recovered
35709321 Gateway device Licensed Internal Code from temporaryerror
error
Servicer Response:
Servicer Response: No action required. This reference code is logged for
Use thegateway device service documenation to informationonly.
analyze the problem.
FRU List:
FCCODE

Chapter 3. 3xxx Reference Codes 255


35709802 • 358x9020

FRU List:
35709802 I/O processor successfully recovered
UHZFIXD
from temporaryerror
Servicer Response:
35709900 Licensed Internal Code for tape unit
No action required. This reference code is logged for
was not upgraded
informationonly.
Servicer Response:
The I/O processor loading of Licensed Internal Code
35709803 I/O processor successfully recovered
(LIC) to the programmable tape unit was not
from temporaryerror
completed.
Servicer Response:
No action required. This reference code is logged for The tape unit will continue to operate with the
informationonly. previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
35709810 Problem analysis has determined a part load the LIC for the tape drive again.
should be replaced. v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
Servicer Response:
level of LIC, the IOP will attempt to load the new
This reference code is used for ending Online Problem
LIC.
Analysis with a list of failing items. (Information Only)
FRU List:
UHZUSER
35709899 Problem analysis completed, the
problem has been corrected.
3570FFF6 Tape volume statistics logged (no action
Servicer Response:
required).
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.

(358x, 3592) Tape unit reference codes


A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
FI00871
358x3202 Tape unit configuration error
Servicer Response:
358x9020 Tape unit configuration error
Before exchanging anyparts, verify that the following
condition is not present: Servicer Response:
v The attached device type or model is only supported Before exchanging anyparts, verify that the following
on an I/O adapter that is attached to an I/O conditions are not present:
processor. v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
FRU List:
devices at the same time.
UH7CNFG
v An unsupported device type or model is attached.

256
358x9100 • 358x9201

FRU List:
358x9102 Gateway device detected a SCSI
UH7CNFG
interface error

FI00871 Servicer Response:


Usethe gateway device service documentation to
PTFSRCH analyze the problem.
FRU List:
358x9100 Interface error detected by system or by FI00871
tape unit
FCGATE
Servicer Response:
If the attached device is an external device, do the
FI00872
following before exchanging any parts:
1. If an interposer is required, make sure that it is DEVTERM
connected between the I/O processor and the SCSI
cable.
358x9200 Tape unit is not responding
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI Servicer Response:
cable. If the attached deviceis an external device, do the
3. Ensure that a terminating plug is attached to the following before exchanging any parts:
device end of the SCSI cable. 1. Ensure that the device is powered on.
FRU List: 2. If an interposer is required, make sure that it is
FI00871 connected between the I/O processor and the SCSI
cable.
FI01112 3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
FI00872 cable.
4. Ensure that a terminating plug is attached to the
DEVTERM device end of the SCSI cable.
FRU List:
358x9101 Fibre Channel interface error detected FI00871
Servicer Response:
If the attacheddevice is an external device, do the FI01112
following before exchanging any parts:
FI00872
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
DEVTERM
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
358x9201 Tape unit command timeout
operational.
4. If there is a gateway device attached, refer to the Servicer Response:
gateway device service documentation for If the attached deviceis an external device, do the
additional problem analysis procedures. following before exchanging any parts:
5. refer to the tape device service documentation for 1. Ensure that the device is powered on.
additonal problem analysis procedures. 2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
FRU List:
cable.
FCIOA
3. Ensure that the signal cable is seated correctly, and
FCDEV that there are no bent or damaged pins on the SCSI
cable.
FCCABLE 4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871

FI01112

Chapter 3. 3xxx Reference Codes 257


358x9202 • 358x9320

FI00872 DEVTERM

DEVTERM
358x9300 Tape unit failure

MH7TMED FRU List:


FI00871
358x9202 Tape unit failed after Licensed Internal
Code was loaded 358x9301 Tape device failure, redundancy lost
Servicer Response: Servicer Response:
If the attached device is an external device, do the The tape unitdetected a hardware failure that does not
following before exchanging any parts: prevent the tape unit from completing the current
1. Ensure that the device is powered on. operation.
2. If an interposer is required, make sure that it is FRU List:
connected between the I/O processor and the SCSI FI00871
cable.
3. Ensure that the SCSI cable is seated correctly, and 358x9302 Tape device failure or media error
that there are no bent or damaged pins on the SCSI
cable. Servicer Response:
The tape unitdetected a failure that may be caused by a
4. Ensure that a terminating plug is attached to the
hardware failure or a media error.
device end of the SCSI cable.
FRU List: Refer to the tape unit service information for possible
FI00871 information on diagnositic tests that can be run to
isolate between hardware and media failures.
FI01112
FRU List:
MH7TMED
FI00872
FI00871
DEVTERM

358x9303 Gateway device failure


358x9210 Illegal or unsupported tape unit
response Servicer Response:
Use the gateway device servicedocumenation to
FRU List: analyze the problem.
FI00871
FRU List:
FI01112 FCGATE

PTFSRCH 358x9310 Licensed Internal Code for the tape unit


is not correct.
358x9211 Gateway device detected a bus protocol FRU List:
error PTFSRCH
Servicer Response:
Usethe gateway device service documentation to FI00871
analyze the problem.
FRU List: 358x9320 Tape device Licensed Internal Code
FCGATE failure
FRU List:
FCIOA FI00130

FI00871 FI00871

ANYFC

FCCABLE

FI00872

258
358x9321 • 358x9899

358x9321 Gateway device Licensed Internal Code 358x9500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data.
analyze the problem.
FRU List:
FRU List: PTFSRCH
FCCODE
358x9800 System successfully recovered from
358x9350 Tape unit detected a read or write error temporary I/O error
on tape medium
Servicer Response:
Servicer Response: No action required. This reference code is logged for
A permanent read or write error occurred. Clean the information only.
tape unit and retry the operation.
358x9801 System successfully recovered from
If cleaning the tape unit does not correct the problem,
temporary I/O error
exchange the tape media.
Servicer Response:
FRU List:
No action required. This reference code is logged for
MH7TMED
information only.
UH7CLN
358x9802 System successfully recovered from
FI00871 temporary I/O error
Servicer Response:
358x9351 Tape with excessive error rate was No action required. This reference code is logged for
mounted in tape device. information only.

Servicer Response:
The tape unit detected that the mounted tape cartridge 358x9803 System successfully recovered from
has a history of excessive read and write errors. It is temporary I/O error
recommended that you exchange the tape cartridge. Servicer Response:
FRU List: No action required. This reference code is logged for
MH7TMED information only.

UH7CLN 358x9804 System successfully recovered from


temporary I/O error
FI00871
Servicer Response:
No action required. This reference code is logged for
358x9355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 358x9810 Problem analysis has determined a part
The tape unit has detected that the data format on the should be replaced.
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
If the operation continues to fail, use a different tape
cartridge. 358x9899 Problem analysis completed, the
problem has been corrected.
FRU List:
UH7USER Servicer Response:
This reference code is used for ending Online Problem
MH7TMED Analysis when no problem was found or the problem
was corrected.
UH7CLN
FRU List:
UH7FIXD
FI00871

Chapter 3. 3xxx Reference Codes 259


358x9900 • 35929102

FI00871
358x9900 Licensed Internal Code for tape unit
was not upgraded
PTFSRCH
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not 35929100 Interface error detected by system or by
completed. tape unit
Servicer Response:
The tape unit will continue to operate with the If the attached device is an external device, do the
previous LIC. You may do either of the following: following before exchanging any parts:
v Wait for next IPL when the system will attempt to 1. If an interposer is required, make sure that it is
load the LIC for the tape drive again. connected between the I/O processor and the SCSI
v Perform TU-PIP4 to reset the IOP and the tape unit. cable.
When the IOP is reset, if the device has the wrong 2. Ensure that the SCSI cable is seated correctly, and
level of LIC, the IOP will attempt to load the new that there are no bent or damaged pins on the SCSI
LIC. cable.
FRU List: 3. Ensure that a terminating plug is attached to the
UH7USER device end of the SCSI cable.
FRU List:
358x9901 Tape performance statistics logged. FI00871

Servicer Response: FI01112


No action required. This reference code is logged for
information only.
FI00872

358x9902 An IOP dump was initiated DEVTERM


Servicer Response:
No action required. 35929101 Fibre Channel interface error detected
Servicer Response:
358xFFF6 Tape volume statistics logged (no action If the attacheddevice is an external device, do the
required) following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
35923202 Tape unit configuration error connected to the ports.
2. Clean the Fibre Channel connectors.
Servicer Response:
Before exchanging anyparts, verify that the following 3. If there is a hub attached, verify that the hub is
condition is not present: operational.
v The attached device type or model is only supported 4. If there is a gateway device attached, refer to the
on an I/O adapter that is attached to an I/O gateway device service documentation for
processor. additional problem analysis procedures.
5. refer to the tape device service documentation for
FRU List:
additonal problem analysis procedures.
UH7CNFG
FRU List:
FI00871 FCIOA

FCDEV
35929020 Tape unit configuration error
Servicer Response: FCCABLE
Before exchanging anyparts, verify that the following
conditions are not present:
35929102 Gateway device detected a SCSI
v Tape and DASD devices attached to an I/O interface error
Processor that does not support Tape and Dasd
devices at the same time. Servicer Response:
Usethe gateway device service documentation to
v An unsupported device type or model is attached.
analyze the problem.
FRU List:
FRU List:
UH7CNFG

260
35929200 • 35929211

FI00871
35929202 Tape unit failed after Licensed Internal
Code was loaded
FCGATE
Servicer Response:
FI00872 If the attached device is an external device, do the
following before exchanging any parts:
DEVTERM 1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
35929200 Tape unit is not responding connected between the I/O processor and the SCSI
cable.
Servicer Response:
3. Ensure that the SCSI cable is seated correctly, and
If the attached deviceis an external device, do the
that there are no bent or damaged pins on the SCSI
following before exchanging any parts:
cable.
1. Ensure that the device is powered on.
4. Ensure that a terminating plug is attached to the
2. If an interposer is required, make sure that it is device end of the SCSI cable.
connected between the I/O processor and the SCSI
cable. FRU List:
FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
FI01112
cable.
4. Ensure that a terminating plug is attached to the FI00872
device end of the SCSI cable.
FRU List: DEVTERM
FI00871
35929210 Illegal or unsupported tape unit
FI01112 response

FI00872 FRU List:


FI00871
DEVTERM
FI01112

35929201 Tape unit command timeout PTFSRCH


Servicer Response:
If the attached deviceis an external device, do the 35929211 Gateway device detected a bus protocol
following before exchanging any parts: error
1. Ensure that the device is powered on.
Servicer Response:
2. If an interposer is required, make sure that it is Usethe gateway device service documentation to
connected between the I/O processor and the SCSI analyze the problem.
cable.
3. Ensure that the signal cable is seated correctly, and FRU List:
that there are no bent or damaged pins on the SCSI FCGATE
cable.
FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI00871
FRU List:
FI00871 ANYFC

FI01112 FCCABLE

FI00872 FI00872

DEVTERM DEVTERM

MH7TMED

Chapter 3. 3xxx Reference Codes 261


35929300 • 35929355

FRU List:
35929300 Tape unit failure
FCCODE
FRU List:
FI00871
35929350 Tape unit detected a read or write error
on tape medium
35929301 Tape device failure, redundancy lost
Servicer Response:
Servicer Response: A permanent read or write error occurred. Clean the
The tape unitdetected a hardware failure that does not tape unit and retry the operation.
prevent the tape unit from completing the current
operation. If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
FI00871 FRU List:
MH7TMED
35929302 Tape device failure or media error
UH7CLN
Servicer Response:
The tape unitdetected a failure that may be caused by a FI00871
hardware failure or a media error.

Refer to the tape unit service information for possible 35929351 Tape with excessive error rate was
information on diagnositic tests that can be run to mounted in tape device.
isolate between hardware and media failures. Servicer Response:
FRU List: The tape unit detected that the mounted tape cartridge
MH7TMED has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FI00871 FRU List:
MH7TMED
35929303 Gateway device failure
UH7CLN
Servicer Response:
Use the gateway device servicedocumenation to FI00871
analyze the problem.
FRU List: 35929355 The data format is incorrect; the tape
FCGATE cannot be read
Servicer Response:
35929310 Licensed Internal Code for the tape unit The tape unit has detected that the data format on the
is not correct tape media is not supported.
FRU List:
PTFSRCH Clean the tape unit and retry the operation.

FI00871 If the operation continues to fail, use a different tape


cartridge.

35929320 Tape device Licensed Internal Code FRU List:


failure UH7USER

FRU List: MH7TMED


FI00130
UH7CLN
FI00871
FI00871
35929321 Gateway device Licensed Internal Code
error
Servicer Response:
Use thegateway device service documenation to
analyze the problem.

262
35929500 • 3592FFF6

This reference code is used for ending Online Problem


35929500 Licensed Internal Code error.
Analysis with a list of failing items. (Information Only)
Servicer Response:
If the system is operational, perform a dump of the I/O
35929899 Problem analysis completed, the
processor data. For more information, see Performing an
problem has been corrected.
IOP dump using hardware service manager.
Servicer Response:
FRU List:
This reference code is used for ending Online Problem
PTFSRCH
Analysis when no problem was found or the problem
was corrected.
35929800 System successfully recovered from
FRU List:
temporary I/O error
UH7FIXD
Servicer Response:
No action required. This reference code is logged for
35929900 Licensed Internal Code for tape unit
information only.
was not upgraded
Servicer Response:
35929801 System successfully recovered from
The I/O processor loading of Licensed Internal Code
temporary I/O error
(LIC) to the programmable tape unit was not
Servicer Response: completed.
No action required. This reference code is logged for
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
35929802 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
No action required. This reference code is logged for
level of LIC, the IOP will attempt to load the new
information only.
LIC.
FRU List:
35929803 System successfully recovered from
UH7USER
temporary I/O error
Servicer Response:
35929901 Tape performance statistics logged.
No action required. This reference code is logged for
information only. Servicer Response:
No action required. This reference code is logged for
information only.
35929804 System successfully recovered from
temporary I/O error
35929902 An IOP dump was initiated
Servicer Response:
No action required. This reference code is logged for Servicer Response:
information only. No action required.

35929810 Problem analysis has determined a part 3592FFF6 Tape volume statistics logged (no action
should be replaced. required)
Servicer Response:

(3590) Tape unit reference codes


A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.

Chapter 3. 3xxx Reference Codes 263


35909020 • 35909200

2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
3. If there is a hub attached, verify that the hub is
35909020 I/O processor detected a SCSI bus
operational.
configuration error
4. If there is a gateway device attached, refer to the
Servicer Response: gateway device service documentation for
Before exchanging any parts, verify that the following additional problem analysis procedures.
conditions are not present:
5. refer to the tape device service documentation for
v Tape and DASD devices attached to an I/O additonal problem analysis procedures.
processor that does not support tape and DASD
devices at the same time. FRU List:
FCIOA
v A device type or model that is not given support
FRU List: FCDEV
UHQCNFG
FCCABLE
FI00851
35909102 Gateway device detected a SCSI
FI00130
interface error
Servicer Response:
35909100 Interface error detected by I/O processor
Usethe gateway device service documentation to
or by tapeunit
analyze the problem.
Servicer Response:
FRU List:
Before exchanging any parts, do the following:
FI00851
1. Ensure that an interposer is connected between the
I/O processor and the SCSI cable. FCGATE
2. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are EXTSCSI
no bent or damaged pins on the SCSI cable.
3. Ensure that a terminating plug is attached to the 61G8324
device end of the SCSI cable.
FRU List: 35909200 I/O processor addressed the tape unit;
FI00851 no response
Servicer Response:
FI00131
Before exchanging any parts, do the following:
05H3834 1. Ensure that the device is powered on.
2. Ensure that an interposer is connected between the
EXTSCSI I/O processor and the SCSI cable.
3. Ensure that the SCSI cable between the interposer
61G8324 and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
35909101 Fibre Channel interface error detected 4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
Servicer Response:
If the attacheddevice is an external device, do the FRU List:
following before exchanging any parts: FI00851
1. Ensure that the Fibre Channel cable is correctly
FI00131
connected to the ports.
2. Clean the Fibre Channel connectors. 05H3834

264
35909201 • 35909303

EXTSCSI FI00131

61G8324 FI00130

35909201 Tape unit command timeout 35909211 Gateway device detected a bus protocol
error
Servicer Response:
Before exchanging any parts,do the following: Servicer Response:
1. Ensure that the device is powered on. Usethe gateway device service documentation to
analyze the problem.
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable. FRU List:
3. Ensure that the SCSI cable between the interposer FCGATE
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable. FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. FI00851

FRU List: ANYFC


FI00851
FCCABLE
FI00131
EXTSCSI
05H3834
61G8324
EXTSCSI

61G8324 35909300 Tape unit failure


FRU List:
35909202 Tape unit failed after Licensed Internal FI00851
Code was loaded
Servicer Response: 35909301 Tape device failure, redundancy lost
Before exchanging any parts, do the following: Servicer Response:
1. Ensure that the device is powered on. The tape unitdetected a hardware failure that does not
2. Ensure that an interposer is connected between the prevent the tape unit from completing the present
I/O processor and the SCSI cable. operation.
3. Ensure that the SCSI cable between the interposer
See the 3590 Tape Unit service information to
and the device is seated correctly, and that there are
determine the failing item.
no bent or damaged pins on the SCSI cable.
4. Ensure that a terminating plug is attached to the FRU List:
device end of the SCSI cable. FI00851

FRU List:
FI00851 35909302 I/O processor Licensed Internal Code
error.
FI00131 Servicer Response:
If the system is operational, perform a dump of the I/O
05H3834 processor data.
FRU List:
EXTSCSI
FI00130
61G8324
35909303 Gateway device failure
35909210 Illegal or unsupported tape unit Servicer Response:
response Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FI00851 FRU List:
FCGATE

Chapter 3. 3xxx Reference Codes 265


35909310 • 35909810

35909310 Licensed Internal Code for the tape unit 35909355 The data format is incorrect; the tape
is not correct cannot be read
FRU List: Servicer Response:
FI00851 The tape device does not give support to the data
format on the tape cartridge. Format the tape cartridge
FI00130 again or use a different tape cartridge.

See the 3590 Tape Drive Operator’s Guide for instructions


35909320 Tape device Licensed Internal Code
on formatting a tape cartridge.
failure
FRU List:
Servicer Response:
MHQTMEDUHQCLN
Do thefollowing:
1. Take a dump of the tape device Licensed Internal FI00851
Code (see the 3590 Tape Unit service information).
2. Power off the tape unit. Then power on the tape
35909500 I/O processor Licensed Internal Code
unit to resume operation.
error.
FRU List:
Servicer Response:
FI00130
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
FI00851
IOP dump using hardware service manager.
FRU List:
35909321 Gateway device Licensed Internal Code
FI00130
error
Servicer Response:
35909800 I/O processor successfully recovered
Use thegateway device service documenation to
from temporaryerror
analyze the problem.
Servicer Response:
FRU List:
No action required. This reference code is logged for
FCCODE
informationonly.

35909350 Tape unit detected a read or write error


35909801 I/O processor successfully recovered
on tape medium
from temporaryerror
Servicer Response:
Servicer Response:
A permanent read or write error occurred, and the tape
No action required. This reference code is logged for
unit determined that the tape cartridge is defective.
informationonly.
Exchange the tape cartridge.
FRU List:
35909802 I/O processor successfully recovered
MHQTMEDUHQCLN
from temporaryerror

FI00851 Servicer Response:


No action required. This reference code is logged for
informationonly.
35909351 Tape with excessive error rate was
mounted in tape device.
35909803 I/O processor successfully recovered
Servicer Response: from temporaryerror
The tape unit detected that the installed tape cartridge
has a history of excessive read and write errors. It is Servicer Response:
recommended that you exchange the tape cartridge. No action required. This reference code is logged for
informationonly.
FRU List:
MHQTMEDUHQCLN
35909810 Problem analysis has determined a part
FI00851 should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)

266
35909899 • 3590FFF6

35909899 Problem analysis completed, the


problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UHQFIXD

35909900 Licensed Internal Code for tape unit


was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.

The tape unit will continue to operate with the


previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape unit again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.

3590FFF6 Tape volume statistics logged (no action


required)

Chapter 3. 3xxx Reference Codes 267


268
Chapter 4. 4xxx Reference Codes
4xxx Reference Codes

(40xx) Model 185 and A50 reference (error) codes


The system detected a power, voltage, or thermal problem.

Servicer Response:
40100100 Power supply failure
Do the following:
Servicer Response: 1. Check the airflow to the fans, and correct any
Replace the power supply. problems that you find.
2. Look in the operating system error log for error
40100111 VRM 1 failure codes that indicate a problem with a fan. Take the
appropriate action for the error codes that you find.
FRU List:
VRMOD
40200222 Critical temperature reached
SYSBKP2
Servicer Response:
The system will power itself down to standby when a
40100122 VRM 2 failure critical temperature is reached. If this occurs, do the
following:
FRU List:
VRMOD 1. Check the connections on the fan, and correct any
problems that you find.
SYSBKP2 2. Verify that the airflow to the fan is not blocked, and
correct any problems that you find.

40100133 VRM ECID setting


40210100 A fan was failing but recovered
FRU List:
VRMOD Servicer Response:
Informational message. A replacement fan was
SYSBKP2 hot-plugged in place of a failing fan. The system will
clear the rollup card LED.

40100134 The system detected a voltage problem


40210111 A fan failed
FRU List:
VRMOD Servicer Response:
Look at the rollup LED card to identify the fan that
SYSBKP2 failed, then do the following:
1. Check the connections on the fan, and correct any
problems that you find.
40100144 Unfused board (ECID)
2. Verify that the airflow to the fan is not blocked, and
FRU List: correct any problems that you find.
SYSBKP2 3. If you find no obvious problems, replace the fan.

40110111 The system detected a battery failure. 40500111 Loss of rollup LED card
Servicer Response: Servicer Response:
Replace the battery. Reseat the rollup LED card. You can reseat the rollup
LED card while the system is powered on, but the
40200111 Warning temperature reached system might reset and reboot.

© Copyright IBM Corp. 2007 269


432x102E • 432x3130

(432x) Disk unit reference codes


Disk unit reference codes.

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list. If the failing item is a disk unit, go to
Start Disk Service.

Attention: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
No action required. This reference code is logged for
432x102E Out of alternate sectors for disk storage
information only.
FRU List:
DISKDRV
432x3100 Tape/optical or disk bus interface error
occurred
432x3002 Addressed device failed to respond to
Servicer Response:
selection
Perform DSKIP03.
FRU List:
FRU List:
DISKDRV
DISKDRV
STORIOA
STORIOA
BACKPLN
FI01106
FI01106
FI01140
FI01140
432x3109 IOA timed out a disk command
432x3010 Disk device returned wrong response to FRU List:
IOA DISKDRV
FRU List:
STORIOA
DISKDRV

FI01106
STORIOA
FI01140
FI01140

FI01141 432x3110 Disk bus interface error occurred


Servicer Response:
432x3020 Storage subsystem configuration error Perform DSKIP03.
Servicer Response: FRU List:
If an MES is being installed, verify the configuration. STORIOA
FRU List:
DISKDRV
DISKDRV
FI01106
FI01106
FI01140
STORIOA

FI01140 432x3130 Device Licensed Internal Code


Servicer Response:
432x3029 A device replacement has occurred
Servicer Response:

270
432x3131 • 432xFFF8

The device is not supported with the level of code


432x7052 Data compression warning
currently on the system. Contact your next level of
support. Servicer Response:
Perform the procedure specified in “Recovering From
FRU List:
6xxx7052 SRC ” in the Backup and Recovery Guide.
SVCDOCS
FRU List:
SVCDOCS
432x3131 Device or IOA Licensed Internal Code
Servicer Response:
432xFFF2 Disk motor problem
The device does not support a needed attribute and is
running with degraded performance. Contact your next FRU List:
level of support. DISKDRV
FRU List:
SVCDOCS 432xFFF3 Disk media format not valid
FRU List:
432x7000 Disk sector read error DISKDRV
Servicer Response:
No action required. This reference code is logged for 432xFFF4 Disk device problem
information only.
FRU List:
FRU List: DISKDRV
DISKDRV
STORIOA
432x7001 Temporary disk data error
432xFFF5 Disk sector read error
Servicer Response:
A disk unit service action is recommended only if the Servicer Response:
Service Action Log contains an entry for this reference A disk unit service action is recommended only if the
code. Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV FRU List:
DISKDRV
432x7003 Device format error
432xFFF6 Disk device detected recoverable error
Servicer Response:
If the disk has not been formatted by the system, Servicer Response:
initialize and format the disk. A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
432x7004 System log entry only. No service action
required. FRU List:
DISKDRV
432x7050 Data compression failure
432xFFF7 Temporary disk data error
Servicer Response:
Contact your next level of support. Servicer Response:
No action required. This reference code is logged for
FRU List:
information only.
SVCDOCS
FRU List:
DISKDRV
432x7051 Compressed device and compression
IOA are not compatible
432xFFF8 Temporary disk data error
Servicer Response:
The customer should perform the procedure specified Servicer Response:
in “Recovering From 6xxx7051 SRC” in the Backup and A disk unit service action is recommended only if the
Recovery Guide . Service Action Log contains an entry for this reference
code.
FRU List:
CMPRES1 FRU List:

Chapter 4. 4xxx Reference Codes 271


432xFFF9 • 4758B992

DISKDRV BACKPLN

432xFFF9 Temporary disk data error 432xFFFB SCSI bus reset occurred
Servicer Response: Servicer Response:
A disk unit service action is recommended only if the No action required. This reference code is logged for
Service Action Log contains an entry for this reference information only.
code.
FRU List: 432xFFFE Temporary disk bus error
DISKDRV
Servicer Response:
A disk unit service action is recommended only if the
432xFFFA Temporary disk bus error Service Action Log contains an entry for this reference
code.
Servicer Response:
A disk unit service action is recommended only if the FRU List:
Service Action Log contains an entry for this reference DISKDRV
code.
STORIOA
FRU List:
DISKDRV
FI01106
STORIOA
FI01140
FI01140

FI01141

(4758) Reference codes


4758 Reference codes

Find the reference code in the following list.


IOP
4758B990 I/O adapter hardware error detected
FRU List:
4758B992 Operating voltage and/or temperature
IOA
range limits exceeded.
FI00130 Servicer Response:
Correct any conditions in the physical environment
IOP which may have caused the voltage and/or
temperature out-of-range error on the 4758 adapter
MA_BRDG card. After the conditions have been corrected, vary off
and then vary back on the 4758 device description
associated with the 4758 adapter card.
4758B991 Tampering of cryptographic card
suspected. FRU List:
CARDTMP
FRU List:
IOA

FI00130

(4685) Tape unit reference codes


A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.

272
46853202 • 46859200

1. Verify that the device has power.


2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
FI00872
46853202 Tape unit configuration error
Servicer Response: DEVTERM
Before exchanging anyparts, verify that the following
condition is not present:
46859101 Fibre Channel interface error detected
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O Servicer Response:
processor. If the attacheddevice is an external device, do the
following before exchanging any parts:
FRU List:
UH7CNFG 1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
FI00871 2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
46859020 Tape unit configuration error
4. If there is a gateway device attached, refer to the
Servicer Response: gateway device service documentation for
Before exchanging anyparts, verify that the following additional problem analysis procedures.
conditions are not present:
5. refer to the tape device service documentation for
v Tape and DASD devices attached to an I/O additonal problem analysis procedures.
Processor that does not support Tape and Dasd
devices at the same time. FRU List:
FCIOA
v An unsupported device type or model is attached.
FRU List: FCDEV
UH7CNFG
FCCABLE
FI00871
46859102 Gateway device detected a SCSI
PTFSRCH
interface error
Servicer Response:
46859100 Interface error detected by system or by
Usethe gateway device service documentation to
tape unit
analyze the problem.
Servicer Response:
FRU List:
If the attached device is an external device, do the
FI00871
following before exchanging any parts:
1. If an interposer is required, make sure that it is FCGATE
connected between the I/O processor and the SCSI
cable.
FI00872
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI DEVTERM
cable.
3. Ensure that a terminating plug is attached to the
46859200 Tape unit is not responding
device end of the SCSI cable.
Servicer Response:
FRU List:
If the attached deviceis an external device, do the
FI00871
following before exchanging any parts:
FI01112 1. Ensure that the device is powered on.

Chapter 4. 4xxx Reference Codes 273


46859201 • 46859301

2. If an interposer is required, make sure that it is 4. Ensure that a terminating plug is attached to the
connected between the I/O processor and the SCSI device end of the SCSI cable.
cable.
FRU List:
3. Ensure that the SCSI cable is seated correctly, and FI00871
that there are no bent or damaged pins on the SCSI
cable. FI01112
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. FI00872
FRU List:
FI00871 DEVTERM

FI01112 46859210 Illegal or unsupported tape unit


response
FI00872
FRU List:
FI00871
DEVTERM
FI01112
46859201 Tape unit command timeout
Servicer Response: PTFSRCH
If the attached deviceis an external device, do the
following before exchanging any parts: 46859211 Gateway device detected a bus protocol
1. Ensure that the device is powered on. error
2. If an interposer is required, make sure that it is Servicer Response:
connected between the I/O processor and the SCSI Usethe gateway device service documentation to
cable. analyze the problem.
3. Ensure that the signal cable is seated correctly, and
FRU List:
that there are no bent or damaged pins on the SCSI
FCGATE
cable.
4. Ensure that a terminating plug is attached to the FCIOA
device end of the SCSI cable.
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
46859300 Tape unit failure
46859202 Tape unit failed after Licensed Internal FRU List:
Code was loaded FI00871
Servicer Response:
If the attached device is an external device, do the 46859301 Tape device failure, redundancy lost
following before exchanging any parts:
1. Ensure that the device is powered on. Servicer Response:
The tape unitdetected a hardware failure that does not
2. If an interposer is required, make sure that it is prevent the tape unit from completing the current
connected between the I/O processor and the SCSI operation.
cable.
3. Ensure that the SCSI cable is seated correctly, and FRU List:
that there are no bent or damaged pins on the SCSI FI00871
cable.

274
46859302 • 46859800

UH7CLN
46859302 Tape device failure or media error
Servicer Response: FI00871
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
46859351 Tape with excessive error rate was
mounted in tape device.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to Servicer Response:
isolate between hardware and media failures. The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
FRU List:
recommended that you exchange the tape cartridge.
MH7TMED
FRU List:
FI00871 MH7TMED

UH7CLN
46859303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
46859355 The data format is incorrect; the tape
FRU List: cannot be read
FCGATE
Servicer Response:
The tape unit has detected that the data format on the
46859310 Licensed Internal Code for the tape unit tape media is not supported.
is not correct
FRU List: Clean the tape unit and retry the operation.
PTFSRCH
If the operation continues to fail, use a different tape
FI00871 cartridge.
FRU List:
46859320 Tape device Licensed Internal Code UH7USER
failure
MH7TMED
FRU List:
FI00130 UH7CLN

FI00871 FI00871

46859321 Gateway device Licensed Internal Code 46859500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data. For more information, see Performing an
analyze the problem. IOP dump using hardware service manager.
FRU List: FRU List:
FCCODE PTFSRCH

46859350 Tape unit detected a read or write error 46859800 System successfully recovered from
on tape medium temporary I/O error
Servicer Response: Servicer Response:
A permanent read or write error occurred. Clean the No action required. This reference code is logged for
tape unit and retry the operation. information only.

If cleaning the tape unit does not correct the problem,


exchange the tape media.
FRU List:
MH7TMED

Chapter 4. 4xxx Reference Codes 275


46859801 • 4764B992

FRU List:
46859801 System successfully recovered from
UH7FIXD
temporary I/O error
Servicer Response:
46859900 Licensed Internal Code for tape unit
No action required. This reference code is logged for
was not upgraded
information only.
Servicer Response:
The I/O processor loading of Licensed Internal Code
46859802 System successfully recovered from
(LIC) to the programmable tape unit was not
temporary I/O error
completed.
Servicer Response:
No action required. This reference code is logged for The tape unit will continue to operate with the
information only. previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
46859803 System successfully recovered from load the LIC for the tape drive again.
temporary I/O error v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
Servicer Response:
level of LIC, the IOP will attempt to load the new
No action required. This reference code is logged for
LIC.
information only.
FRU List:
UH7USER
46859804 System successfully recovered from
temporary I/O error
46859901 Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for Servicer Response:
information only. No action required. This reference code is logged for
information only.
46859810 Problem analysis has determined a part
should be replaced. 46859902 An IOP dump was initiated
Servicer Response: Servicer Response:
This reference code is used for ending Online Problem No action required.
Analysis with a list of failing items. (Information Only)
4685FFF6 Tape volume statistics logged (no action
46859899 Problem analysis completed, the required)
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.

(4764) Reference codes


4764 Reference codes.

Find the reference code in the following list.


AJDG301
4764B990 I/O adapter hardware error detected
FRU List:
4764B992 Operating voltage and/or temperature
IOA
range limits exceeded.
AJDG301 Servicer Response:
Correct any conditions in the physical environment
which may have caused the voltage and/or
4764B991 Tampering of cryptographic card
temperature out-of-range error on the 4764 adapter
suspected.
card. After the conditions have been corrected, vary off
FRU List: and then vary back on the 4764 device description
IOA associated with the 4764 adapter card.

276
48126201 • 48126530

FRU List: CARDTMP

(4812) Reference codes


4812 Reference codes
FRU List:
48126201 A permanent I/O processor failure
FI00730
occurred
FRU List: LICCODE
IOA
IOA
FI00730
48126226 A Virtual SCSI error was detected
48126202 I/O processor Licensed Internal Code
error FRU List:
LICCODE
FRU List:
FI00730 AS4NTDD

IOA FI00730

48126204 I/O adapter failure due to a thermal 48126227 Windows initiated a warm boot
condition
FRU List:
FRU List: NTUSER
IOA
FI00730
48126210 I/O processor Licensed Internal Code
error IOA

FRU List:
FI00730 48126228 Windows initiated a warm boot
FRU List:
48126221 I/O processor resource not available FI00730

FRU List: IOA


LICCODE

DISKIMG 48126501 A Windows fatal error occurred


FRU List:
48126222 A permanent I/O processor failure IOA
occurred
FI00730
FRU List:
FI00730
48126502 A Windows fatal error occurred
IOA FRU List:
FI00730
48126223 A permanent I/O processor failure
occurred IOA
FRU List:
IOA 48126530 A Virtual SCSI error was detected
FRU List:
FI00730 NTVSCSI

48126225 A permanent I/O processor failure NTOPSYS


occurred

Chapter 4. 4xxx Reference Codes 277


48126531 • 48126540

AS4NTDD
48126531 A Virtual SCSI error was detected
FRU List: NTOPSYS
NTVSCSI
FI00730
AS4NTDD
4812653A A Virtual SCSI error was detected
NTOPSYS
FRU List:
FI00730 NTOPSYS

FI00730
48126532 A Virtual SCSI error was detected
FRU List: AS4NTDD
NTOPSYS
4812653B A Virtual SCSI error was detected
FI00730
FRU List:
AS4NTDD NTUSER

NTOPSYS
48126533 A Virtual SCSI error was detected
FRU List: AS4NTDD
NTUSER
4812653C A Virtual SCSI error was detected
NTOPSYS
FRU List:
AS4NTDD AS4NTDD

FI00730
48126534 A Virtual SCSI error was detected
FRU List: NTOPSYS
AS4NTDD
4812653D A Virtual SCSI error was detected
FI00730
FRU List:
NTOPSYS NTUSER

NTDEVDR
48126535 A Virtual SCSI error was detected
FRU List: FI00730
NTUSER

4812653F A Virtual SCSI error was detected


NTDEVDR
FRU List:
FI00730 NTDEVDR

NTOPSYS
48126538 A Virtual SCSI error was detected
FRU List: LICCODE
NTVSCSI
48126540 A Virtual SCSI error was detected
NTOPSYS
FRU List:
NTVSCSI
48126539 A Virtual SCSI error was detected
FRU List: FI00730
NTVSCSI
LICCODE

278
48126541 • 4B200120

IOA
48126541 A permanent I/O processor failure
occurred
MEMORY
FRU List:
IOA
4812B4B5 An I/O adapter failure occurred.
FI00730 FRU List:
FI00730
48126542 Licensed Internal Code error detected.
IOA
FRU List:
LICCODE
4812B4B8 Adapter card storage error
FI00730 FRU List:
MEMORY
48126543 A Windows fatal error occurred
IOA
FRU List:
NTOPSYS
4812B4B9 An I/O adapter failure occurred.
NTVSCSI FRU List:
IOA
48126580 A Windows fatal error occurred
4812B4BC I/O adapter error; logged only.
FRU List:
NTOPSYS FRU List:
IOA
NTVSCSI
4812B4BE Adapter card storage error
DISKIMG
FRU List:
IOA MEMORY

FI00730 IOA

4812B4B0 I/O adapter hardware error detected 4812B904 A permanent I/O processor failure
occurred
FRU List:
IOA FRU List:
FI00730
4812B4B1 I/O adapter hardware error detected
IOA
FRU List:
IOA
4812B960 I/O processor Licensed Internal Code
error
MEMORY
FRU List:
FI00730
4812B4B4 I/O adapter hardware error detected
FRU List: IOP

(4B20) Model 185 and A50 reference (error) codes


The system detected a problem with a processor.
FRU List:
4B200111 A checkstop occurred
SYSBKP2
Servicer Response:
If this error code only occurs once, it is not a problem.
4B200120 Processor 0 failed to initialize
If this error code persists, replace the system backplane.

Chapter 4. 4xxx Reference Codes 279


4B200121 • 4B200122

Servicer Response:
On a two-way system, this error implies that one
processor is still functioning, and the system will
continue to operate in a degraded mode. At some
point, you should replace the system backplane.
FRU List:
SYSBKP2

4B200121 Processor 1 failed to initialize


Servicer Response:
On a two-way system, this error implies that one
processor is still functioning, and the system will
continue to operate in a degraded mode. At some
point, you should replace the system backplane.
FRU List:
SYSBKP2

4B200122 No processors were detected


FRU List:
SYSBKP2

280
Chapter 5. 5xxx Reference Codes
5xxx Reference Codes

(506D, 506E) Device backplane reference codes


Device backplane reference codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.

Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.

DISKPWR
506D1511 A non-fatal error occurred on power
supply 1
DISKFAN
FRU List:
DISKPWR FI01106

DISKFAN DEVBPLN

FI01106
506D3002 Addressed device backplane failed to
respond to selection
DEVBPLN
FRU List:
DEVBPLN
506D1515 A fatal error occurred on power supply
1
STORIOA
FRU List:
DISKPWR FI01140

DISKFAN FI01106

FI01106
506D3109 I/O adapter timed out a device
backplane command
DEVBPLN
FRU List:
DEVBPLN
506D1521 A non-fatal error occurred on power
supply 2
STORIOA
FRU List:
DISKPWR FI01140

DISKFAN FI01106

FI01106
506D7611 A fatal error occurred on redundant fan
1
DEVBPLN
FRU List:
DISKFAN
506D1525 A fatal error occurred on power supply
2
506D7614 A fatal error occurred on fan 1
FRU List:

© Copyright IBM Corp. 2007 281


506D7621 • 506E3109

FRU List:
506E1515 A fatal error occurred on power supply
DISKFAN
1
FRU List:
506D7621 A fatal error occurred on redundant fan
DISKPWR
2
FRU List: DISKFAN
DISKFAN
FI01106
506D7624 A fatal error occurred on fan 2
DEVBPLN
FRU List:
DISKFAN
506E1521 A non-fatal error occurred on power
supply 2
506D7631 A fatal error occurred on redundant fan
3 FRU List:
DISKPWR
FRU List:
DISKFAN DISKFAN

506D7634 A fatal error occurred on fan 3 FI01106

FRU List: DEVBPLN


DISKFAN

506E1525 A fatal error occurred on power supply


506D8401 Removable media power fault 2
FRU List: FRU List:
DEVBPLN DISKPWR

506D8404 System log entry only, no service action DISKFAN


required
FI01106
506DFFF4 Device backplane problem
DEVBPLN
FRU List:
DEVBPLN
506E3002 Addressed device backplane failed to
respond to selection
STORIOA
FRU List:
FI01140 DEVBPLN

FI01106 STORIOA

FI01140
506E1511 A non-fatal error occurred on power
supply 1
FI01106
FRU List:
DISKPWR
506E3109 I/O adapter timed out a device
backplane command
DISKFAN
FRU List:
FI01106 DEVBPLN

DEVBPLN STORIOA

FI01140

FI01106

282
506E7611 • 5701B9A0

DISKFAN
506E7611 A fatal error occurred on redundant fan
1
506E7634 A fatal error occurred on fan 3
FRU List:
DISKFAN FRU List:
DISKFAN
506E7614 A fatal error occurred on fan 1
506E8401 Removable media power fault
FRU List:
DISKFAN FRU List:
DEVBPLN
506E7621 A fatal error occurred on redundant fan
2 506E8404 System log entry only, no service action
required
FRU List:
DISKFAN
506EFFF4 Device backplane problem
506E7624 A fatal error occurred on fan 2 FRU List:
DEVBPLN
FRU List:
DISKFAN
STORIOA

506E7631 A fatal error occurred on redundant fan FI01140


3
FRU List: FI01106

(5700, 5701) Reference codes


5700, 5701 Reference codes
1. Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of
word 1). These 8 characters are the reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters
are the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
3. Find the reference code in the following table.
LICCODE
5700A001 I/O adapter Licensed Internal Code error
detected
MA_BRDG
FRU List:
AJDGP01
5701A001 I/O adapter Licensed Internal Code error
detected
5700B9A0 I/O adapter hardware error detected
FRU List:
FRU List: AJDGP01
FI00719
5701B9A0 I/O adapter hardware error detected
FI00718
FRU List:
AJDGP01 FI00719

MA_BRDG FI00718

AJDGP01
5700B9B0 I/O adapter hardware error detected
FRU List: MA_BRDG
FI00719

Chapter 5. 5xxx Reference Codes 283


5701B9B0 • 57022201

LICCODE
5701B9B0 I/O adapter hardware error detected
FRU List: MA_BRDG
FI00719

(5702, 570B) Reference codes


(5702, 570B) Reference codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.

Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.

57020A17 A permanent I/O processor failure 57021307 I/O processor resource not available
occurred
FRU List:
FRU List: AJDGP01
IOP
AJDG301
MA_BRDG
57021310 I/O processor resource not available
AJDGP01
Servicer Response:
AJDG301 The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
57020A22 I/O processor detected a storage transfer
error
57021317 I/O processor card error
FRU List:
AJDGP01 Servicer Response:
Display the Service ActionLog entry for this SRC. If the
AJDG301 Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
IOP the IOP. This is a recoverable error. Perform the
following:
MA_BRDG
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
5702102E Out of alternate sectors for disk storage the IOP. Other resources attached to the IOP may then
FRU List: need to be Varied On.
FI01105
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
57021306 I/O processor card or Licensed Internal attached resources.
Code error
FRU List:
Servicer Response: SVCDOCS
A microprocessor exception occurred on the I/O
processor.
57022200 I/O processor Licensed Internal Code
FRU List: error
AJDGP01
FRU List:
IOP AJDGP01

FI01104 57022201 Removable media error during IPL


FRU List:
BACKPLN
USER

284
57022202 • 57023023

FI01105
57023020 I/O processor detected a SCSI bus
configuration error
57022202 Removable media error during IPL
Servicer Response:
FRU List: Error occurred on SCSI bus 0. To correct or isolate a
FI00022 possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
FI01105 devices.
FRU List:
57023000 A permanent I/O processor failure USER
occurred
FI01107
FRU List:
FI01101
STORIOA
IOP
57023021 I/O processor detected a SCSI bus
MA_BRDG configuration error
Servicer Response:
57023001 Not valid condition in I/O Processor Error occurred on SCSI bus 1. To correct or isolate a
Licensed InternalCode possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
Servicer Response: devices.
The Licensed Internal Code found a condition that
should not haveoccurred. FRU List:
USER
FRU List:
IOP FI01107

AJDGP01 STORIOA

57023002 Addressed device failed to respond to 57023022 I/O processor detected a SCSI bus
selection configuration error
Servicer Response: Servicer Response:
Perform IOPIP16. Error occurred on SCSI bus 2. To correct or isolate a
FRU List: possible user error or configuration error, perform
FI01105 IOPIP17. Use the failing item (FI) codes to find failing
devices.
STORIOA FRU List:
USER
FI01140
FI01107
FI01141
STORIOA
FI01106

57023023 I/O processor detected a SCSI bus


57023006 System bus error configuration error
FRU List: Servicer Response:
IOP Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
ANYBUS IOPIP17. Use the failing item (FI) codes to find failing
devices.
FI01101
FRU List:
USER

FI01107

Chapter 5. 5xxx Reference Codes 285


57023080 • 57023109

STORIOA
57023101 I/O processor card detected interface
error
57023080 I/O processor Licensed Internal Code
Servicer Response:
error
Erroroccurred on SCSI bus 1. Perform IOPIP13.
FRU List:
FRU List:
AJDGP01
FI01107

57023081 System log entry only, no service action STORIOA


required.
FI01140
57023084 I/O processor card or Licensed Internal
Code error BACKPLN

Servicer Response:
A microprocessor exception occurred on the I/O 57023102 I/O processor card detected interface
processor. error

FRU List: Servicer Response:


AJDGP01 Erroroccurred on SCSI bus 2. Perform IOPIP13.
FRU List:
IOP FI01107

FI01104 STORIOA

MA_BRDG FI01140

57023087 I/O processor resource not available BACKPLN

Servicer Response:
The LicensedInternal Code could not allocate resources 57023103 I/O processor card detected interface
on the I/O processor card. error

FRU List: Servicer Response:


AJDGP01 Erroroccurred on SCSI bus 3. Perform IOPIP13.
FRU List:
AJDG301 FI01107

IOACNFG STORIOA

FI01104 FI01140

57023100 I/O processor card detected interface BACKPLN


error
Servicer Response: 57023109 I/O processor timed out a device
Erroroccurred on SCSI bus 0. Perform IOPIP13. command

FRU List: Servicer Response:


FI01107 Perform IOPIP16.
FRU List:
STORIOA FI01105

FI01140 STORIOA

BACKPLN FI01140

BACKPLN

FI01106

286
57023110 • 57023151

57023110 I/O processor card detected interface 57023136 The removable media device is assigned
error elsewhere
Servicer Response: FRU List:
Perform IOPIP16. USER
FRU List:
FI01105
FI01105

STORIOA 57023140 I/O Processor detected that the bus is


now operational
FI01140
Servicer Response:
This reference code and the 3120 reference code that
BACKPLN occurred before it require no service action, since SCSI
bus 0 is now operational.
FI01106

57023141 I/O Processor detected that the bus is


57023120 I/O Processor detected that the bus is now operational
not operational
Servicer Response:
Servicer Response: This reference code and the 3121 reference code that
A device was added to SCSI bus 0 of the I/O Adapter occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove bus 1 is now operational.
the device.
FRU List: 57023142 I/O Processor detected that the bus is
SVCDOCS now operational
Servicer Response:
57023121 I/O Processor detected that the bus is This reference code and the 3122 reference code that
not operational occurred before it require no service action, since SCSI
Servicer Response: bus 2 is now operational.
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove 57023143 I/O Processor detected that the bus is
the device. now operational
FRU List: Servicer Response:
SVCDOCS This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
57023122 I/O Processor detected that the bus is bus 3 is now operational.
not operational
Servicer Response: 57023150 I/O processor detected a SCSI bus
A device was added to SCSI bus 2 of the I/O Adapter configuration error
and caused the bus to become not operational. Remove Servicer Response:
the device. Internal and external SCSI cables are connected to SCSI
FRU List: bus 0 at the same time. Correct the SCSI bus 0
SVCDOCS configuration.
FRU List:
57023123 I/O Processor detected that the bus is SVCDOCS
not operational
Servicer Response: 57023151 I/O processor detected a SCSI bus
A device was added to SCSI bus 3 of the I/O Adapter configuration error
and caused the bus to become not operational. Remove Servicer Response:
the device. Internal and external SCSI cables are connected to SCSI
FRU List: bus 1 at the same time. Correct the SCSI bus 1
SVCDOCS configuration.
FRU List:
SVCDOCS

Chapter 5. 5xxx Reference Codes 287


57023200 • 57026073

FRU List:
57023200 A tape/CD or disk device reported a
FI02112
failure
FRU List: STORIOA
FI01105
FI01106
STORIOA
DEVTERM
IOP
FI01140
MEDIA
57023401 Device backplane problem
57023203 Disk media format bad
FRU List:
FRU List: DEVBPLN
FI01105
57023501 I/O processor Licensed Internal Code
57023205 Disk sector read error error
Servicer Response: FRU List:
Disk unit data may need tobe reloaded, but the disk AJDGP01
unit does not need to be replaced.
FRU List: IOP
FI01105
57023600 System log entry only, no service action
57023215 Disk sector read error required.

Servicer Response:
Disk unit data may need tobe reloaded, but the disk 57023601 System log entry only, no service action
unit does not need to be replaced. required.

FRU List:
FI01105 57026070 A permanent I/O processor failure
occurred

57023250 Disk unit requires initialization before FRU List:


use. IOP

Servicer Response:
Performa D-IPL and work on errors found in the log. 57026071 I/O processor Licensed Internal Code
error
FRU List:
USER FRU List:
AJDGP01

57023300 Storage unit detected a media problem


57026072 I/O processor Licensed Internal Code
Servicer Response: error
Perform IOPIP01.
FRU List:
FRU List: AJDGP01
MEDIA
IOP
FI00121
57026073 IPL device not ready
FI01141
FRU List:
MEDIA
57023400 I/O processor card detected device error
Servicer Response: FI01105
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first. USER

288
57026075 • 57028005

57026075 I/O processor resource not available 57026201 IOA LID is not valid
FRU List: FRU List:
AJDGP01 AJDGP01

57026076 I/O processor card detected media error 57026602 An I/O processor Licensed Internal
Code error occurred.
FRU List:
MEDIA FRU List:
AJDGP01
AJDGP01
57028000 A permanent IOP or cache adaptor card
FI01105 failure occurred.
Servicer Response:
57026081 I/O processor Licensed Internal Code
error
Note: DO NOT replace both FRUs at the same time.
FRU List: Exchange the FRUs one at a time in the order shown.
AJDGP01
FRU List:
STORIOA
IOP
CACHE
57026082 I/O processor Licensed Internal Code
error
57028002 A permanent cache adaptor card failure
FRU List: occurred.
AJDGP01
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
57026083 I/O processor Licensed Internal Code
FRU List:
error
CACHE
FRU List:
AJDGP01 STORIOA

IOP
57028004 Voltage drop detected on I/O processor 5
volt powersupply.
57026085 I/O processor Licensed Internal Code
FRU List:
error
FI01141
FRU List:
AJDGP01 STORIOA

IOP
57028005 A recoverable IOP or cache adaptor card
error occurred.
MA_BRDG
Servicer Response:
57026200 A permanent IOA hardware error
Note: DO NOT replace both FRUs at the same time.
occurred
Exchange the FRUs one at a time in the order shown.
FRU List:
FRU List:
FCIOA
STORIOA
OPT_CLN
CACHE

Chapter 5. 5xxx Reference Codes 289


57028007 • 57028151

57028007 A recoverable cache adaptor card error 57028131 IOA detected recoverable device bus
occurred. error
Servicer Response: Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
Note: DO NOT replace both FRUs at the same time. This reference code is logged for information only.
Exchange the FRUs one at a time in the order shown.
FRU List: 57028132 IOA detected recoverable device bus
CACHE error
Servicer Response:
STORIOA An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
57028010 A permanent cache adaptor card failure
occurred. 57028133 IOA detected recoverable device bus
Servicer Response: error
The cache adaptor card may be missing, broken or Servicer Response:
incompatible. An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
57028140 IOA detected recoverable device bus
FRU List: error
CACHE
Servicer Response:
STORIOA No actionis required. This reference code is logged for
information only.

57028011 A permanent cache adaptor card failure


occurred. 57028141 IOA detected recoverable device error

Servicer Response: Servicer Response:


The cache adaptor card may be missing, broken or No actionis required. This reference code is logged for
incompatible. information only.

Note: DO NOT replace both FRUs at the same time. 57028145 A recoverable I/O processor error
Exchange the FRUs one at a time in the order shown. occurred.
FRU List: FRU List:
CACHE STORIOA

STORIOA
57028146 Disk device detected recoverable error

57028100 I/O processor Licensed Internal Code FRU List:


error FI01105

FRU List:
AJDGP01 57028150 A permanent I/O processor failure
occurred
IOP FRU List:
STORIOA
57028130 IOA detected recoverable device bus
error ANYBRDG

Servicer Response:
An erroroccurred on SCSI bus 0. No action is required. 57028151 I/O processor Licensed Internal Code
This reference code is logged for information only. error
FRU List:
AJDGP01

STORIOA

290
57028155 • 57029008

57028155 A permanent I/O processor failure 57028301 Not valid condition in I/O Processor
occurred Licensed InternalCode
FRU List: Servicer Response:
AJDGP01 The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
FRU List:
FI01101
57028156 A permanent I/O processor failure
occurred AJDGP01
FRU List:
IOP
AJDGP01

STORIOA 57028400 I/O processor Licensed Internal Code


error
57028157 I/O adapter card error FRU List:
AJDGP01
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O 57029000 I/O processor card detected device error
adapter. If the Failing Item indicates SVCDOCS, then
FRU List:
do NOT replace the I/O adapter. This is a recoverable
FI01105
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 57029001 I/O processor card detected device
the IOP. Other resources attached to the IOP may then configuration error
need to be Varied On.
Servicer Response:
Perform IOPIP33.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On FRU List:
attached resources. SVCDOCS
FRU List:
SVCDOCS 57029002 I/O processor card detected device error
Servicer Response:
57028200 I/O processor Licensed Internal Code Perform IOPIP16.
error
FRU List:
FRU List: FI01105
AJDGP01
STORIOA
IOP
FI01140
57028300 I/O processor card or Licensed Internal
Code error BACKPLN

Servicer Response: FI01106


A microprocessor exception occurred on the I/O
processor.
57029008 I/O card does not support functions
FRU List: expected by devices
STORIOA
Servicer Response:
IOP Perform IOPIP25.
FRU List:
AJDGP01 SVCDOCS

Chapter 5. 5xxx Reference Codes 291


57029009 • 57029028

57029009 Call your next level of support for 57029022 Array not functional due to present
assistance hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP22.
FRU List:
57029010 Cache data associated with attached SVCDOCS
devices cannot befound . Perform
IOPIP31.
57029023 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
57029011 Cache data belongs to devices other
FRU List:
than those attached
SVCDOCS
Servicer Response:
Perform IOPIP32.
57029024 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
57029012 IOP requires a cache adaptor card but
FRU List:
cannot find it.
SVCDOCS
Servicer Response:
The cache adapter card is missing or broken. Perform
57029025 Disk unit is not supported at its
IOPIP29.
physical location.
FRU List:
Servicer Response:
CACHE
Perform IOPIP21.
FRU List:
57029013 The IOP and attached cache adaptor
SVCDOCS
card are not compatible.
Servicer Response:
57029026 Array not functional due to present
Perform IOPIP19.
hardware configuration.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP22.
FRU List:
57029020 Array not functional due to present
SVCDOCS
hardware configuration.
Servicer Response:
57029027 Array not functional due to present
Perform IOPIP20.
hardware configuration.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP34.
FRU List:
57029021 Array not functional due to present
SVCDOCS
hardware configuration.
Servicer Response:
57029028 Incorrect hardware configuration change
Perform IOPIP20.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS

292
57029029 • 57029082

perform the action indicated for the 9054 reference


57029029 Incorrect hardware configuration change
code. Otherwise, perform IOPIP27.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Contact your next level of support.
FRU List:
57029052 Cache data exists for device that has
SVCDOCS
been modified.
Servicer Response:
5702902F Array addendum Product Activity Log
Perform IOPIP28.
entry
FRU List:
Servicer Response:
SVCDOCS
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at 57029053 IOP resources not available due to
the same time as this reference code as the starting previous problems.
point for this problem.
Servicer Response:
Take action on other IOP reference codes which have
57029030 Array no longer protected due to surfaced. If you cannot get to SST or DST, and cannot
missing or failed diskunit. Perform perform a type A or B IPL, perform a type D IPL from
IOPIP21. removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS FRU List:
SVCDOCS
57029031 Array protection temporarily suspended
57029054 IOP resources not available due to
Servicer Response:
previous problems.
No actionrequired. Protection will be automatically
restarted. Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
57029040 Array protection temporarily suspended
cannot perform a type A or B IPL, perform a type D
Servicer Response: IPL from removable media. Look for Product Activity
No actionrequired. Protection will be automatically Log entries for other IOP reference codes and take
restarted. action on them.
FRU List:
57029041 Background array parity check detected SVCDOCS
and correctederrors. Call your next level
of support to report the problem.
57029081 I/O processor card detected device error
FRU List:
FRU List:
AJDGP01
FI01105

57029050 Required cache data cannot be located STORIOA


for a disk unit.
Servicer Response: 57029082 I/O processor card detected device error
Perform IOPIP30.
Servicer Response:
FRU List: Perform IOPIP16.
SVCDOCS
FRU List:
FI01105
57029051 IOP cache data exists for a missing or
failed device. STORIOA
Servicer Response:
If all configured units are missing, a 9054 reference FI01140
code may appear in the product activity log. If so,
BACKPLN

Chapter 5. 5xxx Reference Codes 293


57029090 • 5702B411

FI01106
5702B3B5 A permanent I/O processor failure
occurred
57029090 Disk unit has been modified after the
FRU List:
last known status.
IOP
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
5702B3B6 A permanent I/O processor failure
use the new reference code as the entry point to the
occurred
problem. If you cannot resolve the problem, contact
your next level of support. FRU List:
IOP
FRU List:
SVCDOCS
5702B3B7 A permanent I/O processor failure
occurred
57029091 Incorrect hardware configuration change
has been detected. FRU List:
IOP
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the 5702B3B8 Multi-adapter bridge error detected.
problem. If you cannot resolve the problem, contact
FRU List:
your next level of support.
MA_BRDG
FRU List:
SVCDOCS IOP

57029092 Disk unit requires initialization before 5702B3B9 A permanent I/O processor failure
use. occurred
Servicer Response: FRU List:
Perform IOPIP26. IOP
FRU List:
SVCDOCS 5702B3E0 I/O processor detected a fault condition.
FRU List:
5702B3B1 A permanent I/O processor failure IOP
occurred
FRU List: MA_BRDG
IOP
5702B3E1 I/O processor detected a fault condition.
5702B3B2 A permanent I/O processor failure FRU List:
occurred IOP
FRU List:
IOP MA_BRDG

5702B3B3 A permanent I/O processor failure 5702B410 A permanent I/O processor failure
occurred occurred

FRU List: FRU List:


IOP STORIOA

5702B3B4 A permanent I/O processor failure 5702B411 A permanent I/O processor failure
occurred occurred

FRU List: FRU List:


IOP STORIOA

294
5702B412 • 570B1317

AJDGP01
5702B412 Tape/CD or disk bus interface error
occurred
AJDG301
Servicer Response:
Perform IOPIP16.
570B0A22 I/O processor detected a storage transfer
FRU List: error
FI01107
FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG
5702B935 Unknown hardware detected
FRU List: 570B102E Out of alternate sectors for disk storage
FI01101
FRU List:
FI01105
AJDGP01

IOP 570B1306 I/O processor card or Licensed Internal


Code error
MA_BRDG
Servicer Response:
A microprocessor exception occurred on the I/O
5702BE00 I/O processor detected a fault condition. processor.
FRU List: FRU List:
AJDGP01 AJDGP01

IOP IOP

FI01104 FI01104

MA_BRDG BACKPLN

5702FF3D I/O adapter detected a recoverable error 570B1307 I/O processor resource not available
FRU List: FRU List:
STORIOA AJDGP01

ANYBRDG AJDG301

5702FF6D I/O processor detected a recoverable 570B1310 I/O processor resource not available
system bus error.
Servicer Response:
FRU List: The I/O processorerror log is being filled faster than
IOP the errors are being reported to the system. Check other
errors reported to the system and correct them.
ANYBUS
570B1317 I/O processor card error
570B0A17 A permanent I/O processor failure Servicer Response:
occurred Display the Service ActionLog entry for this SRC. If the
FRU List: Failing Item indicates IOP, then replace the IOP. If the
IOP Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
MA_BRDG following:

Chapter 5. 5xxx Reference Codes 295


570B2200 • 570B3022

1. If the I/O Processor is not operable and disk units FI01105


are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then STORIOA
need to be Varied On.
FI01140
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On FI01141
attached resources.
FRU List: FI01106
SVCDOCS
570B3006 System bus error
570B2200 I/O processor Licensed Internal Code FRU List:
error IOP
FRU List:
AJDGP01 ANYBUS

FI01101
570B2201 Removable media error during IPL
FRU List: 570B3020 I/O processor detected a SCSI bus
USER configuration error

FI01105 Servicer Response:


Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
570B2202 Removable media error during IPL IOPIP17. Use the failing item (FI) codes to find failing
FRU List: devices.
FI00022 FRU List:
USER
FI01105
FI01107
570B3000 A permanent I/O processor failure
occurred STORIOA

FRU List:
FI01101 570B3021 I/O processor detected a SCSI bus
configuration error
IOP Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
MA_BRDG possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
570B3001 Not valid condition in I/O Processor devices.
Licensed InternalCode FRU List:
Servicer Response: USER
The Licensed Internal Code found a condition that
should not haveoccurred. FI01107

FRU List: STORIOA


IOP

AJDGP01 570B3022 I/O processor detected a SCSI bus


configuration error

570B3002 Addressed device failed to respond to Servicer Response:


selection Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
Servicer Response: IOPIP17. Use the failing item (FI) codes to find failing
Perform IOPIP16. devices.
FRU List: FRU List:

296
570B3023 • 570B3103

USER
570B3100 I/O processor card detected interface
error
FI01107
Servicer Response:
STORIOA Erroroccurred on SCSI bus 0. Perform IOPIP13.
FRU List:
570B3023 I/O processor detected a SCSI bus FI01107
configuration error
STORIOA
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
FI01140
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
BACKPLN
devices.
FRU List:
570B3101 I/O processor card detected interface
USER
error
FI01107 Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13.
STORIOA
FRU List:
FI01107
570B3080 I/O processor Licensed Internal Code
error STORIOA
FRU List:
FI01140
AJDGP01
BACKPLN
570B3081 System log entry only, no service action
required.
570B3102 I/O processor card detected interface
error
570B3084 I/O processor card or Licensed Internal
Code error Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13.
Servicer Response:
A microprocessor exception occurred on the I/O FRU List:
processor. FI01107

FRU List: STORIOA


AJDGP01
FI01140
IOP
BACKPLN
FI01104

MA_BRDG 570B3103 I/O processor card detected interface


error

570B3087 I/O processor resource not available Servicer Response:


Erroroccurred on SCSI bus 3. Perform IOPIP13.
Servicer Response:
The LicensedInternal Code could not allocate resources FRU List:
on the I/O processor card. FI01107

FRU List: STORIOA


AJDGP01
FI01140
AJDG301
BACKPLN
IOACNFG

FI01104

Chapter 5. 5xxx Reference Codes 297


570B3109 • 570B3143

A device was added to SCSI bus 2 of the I/O Adapter


570B3109 I/O processor timed out a device
and caused the bus to become not operational. Remove
command
the device.
Servicer Response:
FRU List:
Perform IOPIP16.
SVCDOCS
FRU List:
FI01105
570B3123 I/O Processor detected that the bus is
not operational
STORIOA
Servicer Response:
FI01140 A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
BACKPLN the device.
FRU List:
FI01106 SVCDOCS

570B3110 I/O processor card detected interface 570B3136 The removable media device is assigned
error elsewhere
Servicer Response: FRU List:
Perform IOPIP16. USER
FRU List:
FI01105 FI01105

STORIOA 570B3140 I/O Processor detected that the bus is


now operational
FI01140
Servicer Response:
BACKPLN This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
FI01106

570B3141 I/O Processor detected that the bus is


570B3120 I/O Processor detected that the bus is
now operational
not operational
Servicer Response:
Servicer Response:
This reference code and the 3121 reference code that
A device was added to SCSI bus 0 of the I/O Adapter
occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove
bus 1 is now operational.
the device.
FRU List:
570B3142 I/O Processor detected that the bus is
SVCDOCS
now operational
Servicer Response:
570B3121 I/O Processor detected that the bus is
This reference code and the 3122 reference code that
not operational
occurred before it require no service action, since SCSI
Servicer Response: bus 2 is now operational.
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
570B3143 I/O Processor detected that the bus is
the device.
now operational
FRU List:
Servicer Response:
SVCDOCS
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
570B3122 I/O Processor detected that the bus is bus 3 is now operational.
not operational
Servicer Response:

298
570B3150 • 570B3601

570B3150 I/O processor detected a SCSI bus 570B3250 Disk unit requires initialization before
configuration error use.
Servicer Response: Servicer Response:
Internal and external SCSI cables are connected to SCSI Performa D-IPL and work on errors found in the log.
bus 0 at the same time. Correct the SCSI bus 0
FRU List:
configuration.
USER
FRU List:
SVCDOCS
570B3300 Storage unit detected a media problem
Servicer Response:
570B3151 I/O processor detected a SCSI bus
Perform IOPIP01.
configuration error
FRU List:
Servicer Response:
MEDIA
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration. FI00121

FRU List: FI01141


SVCDOCS

570B3400 I/O processor card detected device error


570B3200 A tape/CD or disk device reported a
failure Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
FRU List: and DEVTERM first.
FI01105
FRU List:
STORIOA FI02112

IOP STORIOA

MEDIA FI01106

DEVTERM
570B3203 Disk media format bad
FRU List: FI01140
FI01105
570B3401 Device backplane problem
570B3205 Disk sector read error FRU List:
Servicer Response: DEVBPLN
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced. 570B3501 I/O processor Licensed Internal Code
FRU List: error
FI01105 FRU List:
AJDGP01
570B3215 Disk sector read error
IOP
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced. 570B3600 System log entry only, no service action
required.
FRU List:
FI01105
570B3601 System log entry only, no service action
required.

Chapter 5. 5xxx Reference Codes 299


570B6070 • 570B8002

570B6070 A permanent I/O processor failure 570B6083 I/O processor Licensed Internal Code
occurred error
FRU List: FRU List:
IOP AJDGP01

IOP
570B6071 I/O processor Licensed Internal Code
error
570B6085 I/O processor Licensed Internal Code
FRU List:
error
AJDGP01
FRU List:
AJDGP01
570B6072 I/O processor Licensed Internal Code
error
IOP
FRU List:
AJDGP01 MA_BRDG

IOP
570B6200 A permanent IOA hardware error
occurred
570B6073 IPL device not ready
FRU List:
FRU List: FCIOA
MEDIA
OPT_CLN
FI01105
570B6201 IOA LID is not valid
USER
FRU List:
AJDGP01
570B6075 I/O processor resource not available
FRU List:
570B6602 An I/O processor Licensed Internal
AJDGP01
Code error occurred.
FRU List:
570B6076 I/O processor card detected media error
AJDGP01
FRU List:
MEDIA
570B8000 A permanent IOP or cache adaptor card
failure occurred.
AJDGP01
Servicer Response:
FI01105
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
570B6081 I/O processor Licensed Internal Code
error FRU List:
STORIOA
FRU List:
AJDGP01
CACHE
IOP
570B8002 A permanent cache adaptor card failure
occurred.
570B6082 I/O processor Licensed Internal Code
error Servicer Response:
FRU List:
Note: DO NOT replace both FRUs at the same time.
AJDGP01
Exchange the FRUs one at a time in the order shown.
IOP FRU List:
CACHE

300
570B8004 • 570B8145

STORIOA CACHE

STORIOA
570B8004 Voltage drop detected on I/O processor 5
volt powersupply.
570B8100 I/O processor Licensed Internal Code
FRU List:
error
FI01141
FRU List:
STORIOA AJDGP01

IOP
570B8005 A recoverable IOP or cache adaptor card
error occurred.
570B8130 IOA detected recoverable device bus
Servicer Response:
error
Note: DO NOT replace both FRUs at the same time. Servicer Response:
Exchange the FRUs one at a time in the order shown. An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
FRU List:
STORIOA
570B8131 IOA detected recoverable device bus
CACHE error
Servicer Response:
570B8007 A recoverable cache adaptor card error An erroroccurred on SCSI bus 1. No action is required.
occurred. This reference code is logged for information only.
Servicer Response:
570B8132 IOA detected recoverable device bus
Note: DO NOT replace both FRUs at the same time. error
Exchange the FRUs one at a time in the order shown. Servicer Response:
FRU List: An erroroccurred on SCSI bus 2. No action is required.
CACHE This reference code is logged for information only.

STORIOA 570B8133 IOA detected recoverable device bus


error
570B8010 A permanent cache adaptor card failure Servicer Response:
occurred. An erroroccurred on SCSI bus 3. No action is required.
Servicer Response: This reference code is logged for information only.
The cache adaptor card may be missing, broken or
incompatible. 570B8140 IOA detected recoverable device bus
error
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown. Servicer Response:
No actionis required. This reference code is logged for
FRU List: information only.
CACHE

STORIOA 570B8141 IOA detected recoverable device error


Servicer Response:
570B8011 A permanent cache adaptor card failure No actionis required. This reference code is logged for
occurred. information only.

Servicer Response:
The cache adaptor card may be missing, broken or 570B8145 A recoverable I/O processor error
incompatible. occurred.
FRU List:
Note: DO NOT replace both FRUs at the same time. STORIOA
Exchange the FRUs one at a time in the order shown.
FRU List:

Chapter 5. 5xxx Reference Codes 301


570B8146 • 570B9001

570B8146 Disk device detected recoverable error 570B8200 I/O processor Licensed Internal Code
error
FRU List:
FI01105 FRU List:
AJDGP01
570B8150 A permanent I/O processor failure
IOP
occurred
FRU List:
570B8300 I/O processor card or Licensed Internal
STORIOA
Code error
ANYBRDG Servicer Response:
A microprocessor exception occurred on the I/O
processor.
570B8151 I/O processor Licensed Internal Code
error FRU List:
STORIOA
FRU List:
AJDGP01
IOP
STORIOA
AJDGP01

570B8155 A permanent I/O processor failure


570B8301 Not valid condition in I/O Processor
occurred
Licensed InternalCode
FRU List:
Servicer Response:
AJDGP01
The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
FRU List:
FI01101
570B8156 A permanent I/O processor failure
occurred
AJDGP01
FRU List:
AJDGP01 IOP

STORIOA
570B8400 I/O processor Licensed Internal Code
error
570B8157 I/O adapter card error
FRU List:
Servicer Response: AJDGP01
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
570B9000 I/O processor card detected device error
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable FRU List:
error. Perform the following for the I/O processor that FI01105
the I/O adapter is attached to:
STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then 570B9001 I/O processor card detected device
need to be Varied On. configuration error
Servicer Response:
2. If disk units are not attached, perform the VRYCFG Perform IOPIP33.
RESET(*YES) command to reset the IOP and Vary On
attached resources. FRU List:
SVCDOCS
FRU List:
SVCDOCS

302
570B9002 • 570B9025

570B9002 I/O processor card detected device error 570B9013 The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP19.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
570B9020 Array not functional due to present
FI01140 hardware configuration.

BACKPLN Servicer Response:


Perform IOPIP20.
FI01106 FRU List:
SVCDOCS
570B9008 I/O card does not support functions
expected by devices 570B9021 Array not functional due to present
Servicer Response: hardware configuration.
Perform IOPIP25. Servicer Response:
FRU List: Perform IOPIP20.
SVCDOCS FRU List:
SVCDOCS
570B9009 Call your next level of support for
assistance 570B9022 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS Servicer Response:
Perform IOPIP22.
570B9010 Cache data associated with attached FRU List:
devices cannot befound . Perform SVCDOCS
IOPIP31.
FRU List: 570B9023 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
570B9011 Cache data belongs to devices other Perform IOPIP22.
than those attached
FRU List:
Servicer Response: SVCDOCS
Perform IOPIP32.
FRU List: 570B9024 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
570B9012 IOP requires a cache adaptor card but Perform IOPIP22.
cannot find it.
FRU List:
Servicer Response: SVCDOCS
The cache adapter card is missing or broken. Perform
IOPIP29.
570B9025 Disk unit is not supported at its
FRU List: physical location.
CACHE
Servicer Response:
Perform IOPIP21.
FRU List:
SVCDOCS

Chapter 5. 5xxx Reference Codes 303


570B9026 • 570B9054

570B9026 Array not functional due to present 570B9040 Array protection temporarily suspended
hardware configuration.
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP22. restarted.
FRU List:
SVCDOCS 570B9041 Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
570B9027 Array not functional due to present
hardware configuration. FRU List:
AJDGP01
Servicer Response:
Perform IOPIP34.
570B9050 Required cache data cannot be located
FRU List:
for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30.
570B9028 Incorrect hardware configuration change
has been detected. FRU List:
SVCDOCS
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays, 570B9051 IOP cache data exists for a missing or
or stop an array on this IOP. failed device.
FRU List: Servicer Response:
SVCDOCS If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
570B9029 Incorrect hardware configuration change
code. Otherwise, perform IOPIP27.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Contact your next level of support.
FRU List:
570B9052 Cache data exists for device that has
SVCDOCS
been modified.
Servicer Response:
570B902F Array addendum Product Activity Log
Perform IOPIP28.
entry
FRU List:
Servicer Response:
SVCDOCS
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at 570B9053 IOP resources not available due to
the same time as this reference code as the starting previous problems.
point for this problem.
Servicer Response:
Take action on other IOP reference codes which have
570B9030 Array no longer protected due to surfaced. If you cannot get to SST or DST, and cannot
missing or failed diskunit. Perform perform a type A or B IPL, perform a type D IPL from
IOPIP21. removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS FRU List:
SVCDOCS
570B9031 Array protection temporarily suspended
570B9054 IOP resources not available due to
Servicer Response:
previous problems.
No actionrequired. Protection will be automatically
restarted. Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you

304
570B9081 • 570BB3B9

cannot perform a type A or B IPL, perform a type D SVCDOCS


IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
570BB3B1 A permanent I/O processor failure
action on them.
occurred
FRU List:
FRU List:
SVCDOCS
IOP

570B9081 I/O processor card detected device error


570BB3B2 A permanent I/O processor failure
FRU List: occurred
FI01105
FRU List:
IOP
STORIOA

570BB3B3 A permanent I/O processor failure


570B9082 I/O processor card detected device error
occurred
Servicer Response:
FRU List:
Perform IOPIP16.
IOP
FRU List:
FI01105
570BB3B4 A permanent I/O processor failure
occurred
STORIOA
FRU List:
FI01140 IOP

BACKPLN 570BB3B5 A permanent I/O processor failure


occurred
FI01106
FRU List:
IOP
570B9090 Disk unit has been modified after the
last known status.
570BB3B6 A permanent I/O processor failure
Servicer Response: occurred
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the FRU List:
problem. If you cannot resolve the problem, contact IOP
your next level of support.
FRU List: 570BB3B7 A permanent I/O processor failure
SVCDOCS occurred
FRU List:
570B9091 Incorrect hardware configuration change IOP
has been detected.
Servicer Response: 570BB3B8 Multi-adapter bridge error detected.
Re-IPL the system. If any reference codes are surfaced, FRU List:
use the new reference code as the entry point to the MA_BRDG
problem. If you cannot resolve the problem, contact
your next level of support. IOP
FRU List:
SVCDOCS 570BB3B9 A permanent I/O processor failure
occurred
570B9092 Disk unit requires initialization before FRU List:
use. IOP
Servicer Response:
Perform IOPIP26.
FRU List:

Chapter 5. 5xxx Reference Codes 305


570BB3E0 • 57033020

570BB3E0 I/O processor detected a fault condition. 570BB935 Unknown hardware detected
FRU List: FRU List:
IOP FI01101

MA_BRDG AJDGP01

IOP
570BB3E1 I/O processor detected a fault condition.
FRU List: MA_BRDG
IOP
570BBE00 I/O processor detected a fault condition.
MA_BRDG
FRU List:
AJDGP01
570BB410 A permanent I/O processor failure
occurred
IOP
FRU List:
STORIOA FI01104

570BB411 A permanent I/O processor failure MA_BRDG


occurred
FRU List: 570BFF3D I/O adapter detected a recoverable error
STORIOA FRU List:
STORIOA
570BB412 Tape/CD or disk bus interface error
occurred ANYBRDG

Servicer Response:
Perform IOPIP16. 570BFF6D I/O processor detected a recoverable
system bus error.
FRU List:
FI01107 FRU List:
IOP
FI01140
ANYBUS
STORIOA

DEVTERM

(5703, 5709) Reference codes


(5703, 5709) Reference codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
ANYBUS
57031310 I/O processor resource not available
Servicer Response: STORIOA
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them. 57033020 I/O processor detected a SCSI bus
configuration error

57033006 System bus error Servicer Response:


Error occurred on SCSI bus 0. To correct or isolate a
FRU List: possible user error or configuration error, perform
IOP IOPIP17. Use the failing item (FI) codes to find failing
devices.

306
57033021 • 57033120

FRU List: FI01107


USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
57033021 I/O processor detected a SCSI bus
configuration error 57033101 I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a Servicer Response:
possible user error or configuration error, perform Error occurred on SCSI bus 1. Perform IOPIP13.
IOPIP17. Use the failing item (FI) codes to find failing
devices. FRU List:
FI01107
FRU List:
USER STORIOA

FI01107 FI01140

STORIOA BACKPLN

57033022 I/O processor detected a SCSI bus 57033102 I/O processor card detected interface
configuration error error
Servicer Response: Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a Error occurred on SCSI bus 2. Perform IOPIP13.
possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing FRU List:
devices. FI01107

FRU List: STORIOA


USER
FI01140
FI01107
BACKPLN
STORIOA

57033103 I/O processor card detected interface


57033023 I/O processor detected a SCSI bus error
configuration error
Servicer Response:
Servicer Response: Error occurred on SCSI bus 3. Perform IOPIP13.
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform FRU List:
IOPIP17. Use the failing item (FI) codes to find failing FI01107
devices.
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
57033120 I/O Processor detected that the bus is
not operational
57033100 I/O processor card detected interface
error Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
Servicer Response: and caused the bus to become not operational. Remove
Error occurred on SCSI bus 0. Perform IOPIP13. the device.
FRU List:

Chapter 5. 5xxx Reference Codes 307


57033121 • 57033501

FRU List:
57033143 I/O Processor detected that the bus is
SVCDOCS
now operational
Servicer Response:
57033121 I/O Processor detected that the bus is
This reference code and the 3123 reference code that
not operational
occurred before it require no service action, since SCSI
Servicer Response: bus 3 is now operational.
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
57033150 I/O processor detected a SCSI bus
the device.
configuration error
FRU List:
Servicer Response:
SVCDOCS
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
57033122 I/O Processor detected that the bus is configuration.
not operational
FRU List:
Servicer Response: SVCDOCS
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
57033151 I/O processor detected a SCSI bus
the device.
configuration error
FRU List:
Servicer Response:
SVCDOCS
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
57033123 I/O Processor detected that the bus is configuration.
not operational
FRU List:
Servicer Response: SVCDOCS
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
57033400 I/O processor card detected device error
the device.
FRU List:
FRU List:
FI02112
SVCDOCS
STORIOA
57033140 I/O Processor detected that the bus is
now operational FI01106
Servicer Response:
This reference code and the 3120 reference code that DEVTERM
occurred before it require no service action, since SCSI
bus 0 is now operational. FI01140

57033141 I/O Processor detected that the bus is 57033401 Device backplane problem
now operational FRU List:
Servicer Response: DEVBPLN
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI 57033501 I/O processor Licensed Internal Code
bus 1 is now operational. error
FRU List:
57033142 I/O Processor detected that the bus is AJDGP01
now operational
Servicer Response: IOP
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.

308
57033600 • 57038155

57033600 System log entry only, no service action 57038133 IOA detected recoverable device bus
required error
Servicer Response:
57033601 System log entry only, no service action An error occurred on SCSI bus 3. No action is required.
required This reference code is logged for information only.

57038008 A permanent cache battery pack failure 57038140 IOA detected recoverable device bus
occurred error
FRU List: Servicer Response:
CACHBAT No action is required. This reference code is logged for
information only.
STORIOA
57038141 IOA detected recoverable device error
57038009 Impending cache battery pack failure
Servicer Response:
FRU List: No action is required. This reference code is logged for
CACHBAT information only.

57038012 Attached read cache devices exceed 57038145 A recoverable I/O processor error
capacity supported by IOA. Reduce the occurred.
number of read caches on the IOA.
FRU List:
FRU List: STORIOA
SVCDOCS
57038146 Disk device detected recoverable error
57038100 I/O processor Licensed Internal Code
FRU List:
error
FI01105
FRU List:
AJDGP01
57038150 A permanent I/O processor failure
occurred
IOP
FRU List:
STORIOA
57038130 IOA detected recoverable device bus
error
ANYBRDG
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
57038151 I/O processor Licensed Internal Code
This reference code is logged for information only.
error
FRU List:
57038131 IOA detected recoverable device bus
AJDGP01
error
Servicer Response: STORIOA
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
57038155 A permanent I/O processor failure
occurred
57038132 IOA detected recoverable device bus
FRU List:
error
AJDGP01
Servicer Response:
An error occurred on SCSI bus 2. No action is required. STORIOA
This reference code is logged for information only.

Chapter 5. 5xxx Reference Codes 309


57038156 • 57039020

FI01140
57038156 A permanent I/O processor failure
occurred
BACKPLN
FRU List:
AJDGP01 FI01106

STORIOA
57039008 I/O card does not support functions
expected by devices
57038157 I/O adapter card error
Servicer Response:
Servicer Response: Perform IOPIP25.
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the FRU List:
I/O adapter. If the Failing Item indicates SVCDOCS, SVCDOCS
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O 57039009 Call your next level of support for
processor that the I/O adapter is attached to: assistance
1. If the I/O Processor is not operable and disk units
FRU List:
are attached, use Hardware Service Manager to
SVCDOCS
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG 57039010 Cache data associated with attached
RESET(*YES) command to reset the IOP and Vary devices cannot be found. Perform
On attached resources. IOPIP31.

FRU List: FRU List:


SVCDOCS SVCDOCS

57038200 I/O processor Licensed Internal Code 57039011 Cache data belongs to devices other
error than those attached

FRU List: Servicer Response:


AJDGP01 Perform IOPIP32.
FRU List:
IOP SVCDOCS

57039000 I/O processor card detected device error 57039014 Mode jumper overridden due to cache
FRU List: data in conflicting mode See
FI01105 JOVERRIDE.
FRU List:
STORIOA SVCDOCS

57039001 I/O processor card detected device 57039015 Mode jumper missing
configuration error
Servicer Response:
Servicer Response: See See Mode jumper is missing in Storage I/O card modes
Perform IOPIP33. and jumpers.
FRU List: FRU List:
SVCDOCS SVCDOCS

57039002 I/O processor card detected device error 57039020 Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP16. Servicer Response:
Perform IOPIP20.
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA

310
57039021 • 57039041

57039021 Array not functional due to present 57039028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
57039022 Array not functional due to present
hardware configuration.
57039029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22.
Servicer Response:
FRU List:
Contact your next level of support.
SVCDOCS
FRU List:
SVCDOCS
57039023 Array not functional due to present
hardware configuration.
5703902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
57039024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
Perform IOPIP22. 57039030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List: IOPIP21.
SVCDOCS
FRU List:
SVCDOCS
57039025 Disk unit is not supported at its
physical location.
57039031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP21. Servicer Response:
No action required. Protection will be automatically
FRU List: restarted.
SVCDOCS

57039040 Array protection temporarily suspended


57039026 Array not functional due to present
hardware configuration. Servicer Response:
No action required. Protection will be automatically
Servicer Response: restarted.
Perform IOPIP22.
FRU List: 57039041 Background array parity check detected
SVCDOCS and corrected errors. Call your next level
of support to report the problem.
57039027 Array not functional due to present FRU List:
hardware configuration. AJDGP01
Servicer Response:
Perform IOPIP34.
FRU List:
SVCDOCS

Chapter 5. 5xxx Reference Codes 311


57039050 • 57039091

57039050 Required cache data cannot be located 57039072 Link from IOA to auxiliary cache IOA
for a disk unit. went non-operational
Servicer Response: Servicer Response:
Perform IOPIP30. No service action required.
FRU List:
SVCDOCS 57039073 Incompatible or non-operational
auxiliary cache IOA attached. Perform
IOPIP40.
57039051 IOP cache data exists for a missing or
failed device. FRU List:
SVCDOCS
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, 57039081 I/O processor card detected device error
perform the action indicated for the 9054 reference
FRU List:
code. Otherwise, perform IOPIP27.
FI01105
FRU List:
SVCDOCS STORIOA

57039052 Cache data exists for device that has 57039082 I/O processor card detected device error
been modified.
Servicer Response:
Servicer Response: Perform IOPIP16.
Contact your next level of support.
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
57039053 IOP resources not available due to
previous problems. FI01140

Servicer Response: BACKPLN


Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot FI01106
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them. 57039090 Disk unit has been modified after the
last known status.
FRU List:
SVCDOCS Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
57039054 IOP resources not available due to reference code as the entry point to the problem. If you
previous problems. cannot resolve the problem, contact your next level of
Servicer Response: support.
Power off the system and remove all new or FRU List:
replacement disk units. IPL the system to DST. If you SVCDOCS
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take 57039091 Incorrect hardware configuration change
action on them. has been detected.
FRU List: Servicer Response:
SVCDOCS Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
57039071 Link from IOA to auxiliary cache IOA cannot resolve the problem, contact your next level of
went operational support.
Servicer Response: FRU List:
No service action required. SVCDOCS

312
57039092 • 57093100

FRU List:
57039092 Disk unit requires initialization before
USER
use.
Servicer Response: FI01107
Perform IOPIP26.
FRU List: STORIOA
SVCDOCS
57093021 I/O processor detected a SCSI bus
57039093 Read cache device not in correct format configuration error

Servicer Response: Servicer Response:


Contact your next level of support. Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
FRU List: IOPIP17. Use the failing item (FI) codes to find failing
SVCDOCS devices.
FRU List:
5703B934 Incompatible hardware detected. USER
FRU List:
STORIOA FI01107

STORIOA
5703FF3D I/O adapter detected recoverable error
FRU List: 57093022 I/O processor detected a SCSI bus
STORIOA configuration error

ANYBRDG Servicer Response:


Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
5703FF6D I/O processor detected a recoverable IOPIP17. Use the failing item (FI) codes to find failing
system bus error devices.
FRU List: FRU List:
IOP USER

ANYBUS FI01107

57091310 I/O processor resource not available STORIOA

Servicer Response:
The I/O processor error log is being filled faster than 57093023 I/O processor detected a SCSI bus
the errors are being reported to the system. Check other configuration error
errors reported to the system and correct them. Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
57093006 System bus error possible user error or configuration error, perform
IOPIP17. Use the failing item (FI) codes to find failing
FRU List: devices.
IOP
FRU List:
USER
ANYBUS
FI01107
STORIOA
STORIOA
57093020 I/O processor detected a SCSI bus
configuration error
57093100 I/O processor card detected interface
Servicer Response: error
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform Servicer Response:
IOPIP17. Use the failing item (FI) codes to find failing Error occurred on SCSI bus 0. Perform IOPIP13.
devices. FRU List:

Chapter 5. 5xxx Reference Codes 313


57093101 • 57093142

FI01107 FRU List:


SVCDOCS
STORIOA
57093121 I/O Processor detected that the bus is
FI01140 not operational

BACKPLN Servicer Response:


A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
57093101 I/O processor card detected interface the device.
error
FRU List:
Servicer Response: SVCDOCS
Error occurred on SCSI bus 1. Perform IOPIP13.
FRU List: 57093122 I/O Processor detected that the bus is
FI01107 not operational

STORIOA Servicer Response:


A device was added to SCSI bus 2 of the I/O Adapter
FI01140 and caused the bus to become not operational. Remove
the device.
BACKPLN FRU List:
SVCDOCS
57093102 I/O processor card detected interface
error 57093123 I/O Processor detected that the bus is
not operational
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13. Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
FRU List:
and caused the bus to become not operational. Remove
FI01107
the device.
STORIOA FRU List:
SVCDOCS
FI01140
57093140 I/O Processor detected that the bus is
BACKPLN now operational
Servicer Response:
57093103 I/O processor card detected interface This reference code and the 3120 reference code that
error occurred before it require no service action, since SCSI
Servicer Response: bus 0 is now operational.
Error occurred on SCSI bus 3. Perform IOPIP13.
FRU List: 57093141 I/O Processor detected that the bus is
FI01107 now operational
Servicer Response:
STORIOA This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
FI01140 bus 1 is now operational.

BACKPLN
57093142 I/O Processor detected that the bus is
now operational
57093120 I/O Processor detected that the bus is
not operational Servicer Response:
This reference code and the 3122 reference code that
Servicer Response: occurred before it require no service action, since SCSI
A device was added to SCSI bus 0 of the I/O Adapter bus 2 is now operational.
and caused the bus to become not operational. Remove
the device.

314
57093143 • 57098132

57093143 I/O Processor detected that the bus is 57093600 System log entry only, no service action
now operational required
Servicer Response:
This reference code and the 3123 reference code that 57093601 System log entry only, no service action
occurred before it require no service action, since SCSI required
bus 3 is now operational.
57098008 A permanent cache battery pack failure
57093150 I/O processor detected a SCSI bus occurred
configuration error
FRU List:
Servicer Response: CACHBAT
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0 STORIOA
configuration.
FRU List: 57098009 Impending cache battery pack failure
SVCDOCS
FRU List:
CACHBAT
57093151 I/O processor detected a SCSI bus
configuration error
57098012 Attached read cache devices exceed
Servicer Response: capacity supported by IOA. Reduce the
Internal and external SCSI cables are connected to SCSI number of read caches on the IOA.
bus 1 at the same time. Correct the SCSI bus 1
configuration. FRU List:
SVCDOCS
FRU List:
SVCDOCS
57098100 I/O processor Licensed Internal Code
error
57093400 I/O processor card detected device error
FRU List:
FRU List: AJDGP01
FI02112
IOP
STORIOA
57098130 IOA detected recoverable device bus
FI01106
error
DEVTERM Servicer Response:
An error occurred on SCSI bus 0. No action is required.
FI01140 This reference code is logged for information only.

57093401 Device backplane problem 57098131 IOA detected recoverable device bus
error
FRU List:
DEVBPLN Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
57093501 I/O processor Licensed Internal Code
error
57098132 IOA detected recoverable device bus
FRU List: error
AJDGP01
Servicer Response:
IOP An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.

Chapter 5. 5xxx Reference Codes 315


57098133 • 57099002

57098133 IOA detected recoverable device bus 57098156 A permanent I/O processor failure
error occurred
Servicer Response: FRU List:
An error occurred on SCSI bus 3. No action is required. AJDGP01
This reference code is logged for information only.
STORIOA
57098140 IOA detected recoverable device bus
error 57098157 I/O adapter card error
Servicer Response: Servicer Response:
No action is required. This reference code is logged for Display the Service Action Log entry for this SRC. If
information only. the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
57098141 IOA detected recoverable device error
recoverable error. Perform the following for the I/O
Servicer Response: processor that the I/O adapter is attached to:
No action is required. This reference code is logged for 1. If the I/O Processor is not operable and disk units
information only. are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
57098145 A recoverable I/O processor error may then need to be Varied On.
occurred. 2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
FRU List:
On attached resources.
STORIOA
FRU List:
SVCDOCS
57098146 Disk device detected recoverable error
FRU List:
57098200 I/O processor Licensed Internal Code
FI01105
error
FRU List:
57098150 A permanent I/O processor failure
AJDGP01
occurred
FRU List: IOP
STORIOA
57099000 I/O processor card detected device error
ANYBRDG
FRU List:
FI01105
57098151 I/O processor Licensed Internal Code
error
STORIOA
FRU List:
AJDGP01
57099001 I/O processor card detected device
configuration error
STORIOA
Servicer Response:
Perform IOPIP33.
57098155 A permanent I/O processor failure
occurred FRU List:
SVCDOCS
FRU List:
AJDGP01
57099002 I/O processor card detected device error
STORIOA
Servicer Response:
Perform IOPIP16.
FRU List:
FI01105

STORIOA

316
57099008 • 57099027

FI01140
57099021 Array not functional due to present
hardware configuration.
BACKPLN
Servicer Response:
FI01106 Perform IOPIP20.
FRU List:
57099008 I/O card does not support functions SVCDOCS
expected by devices
Servicer Response: 57099022 Array not functional due to present
Perform IOPIP25. hardware configuration.

FRU List: Servicer Response:


SVCDOCS Perform IOPIP22.
FRU List:
57099009 Call your next level of support for SVCDOCS
assistance
FRU List: 57099023 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
57099010 Cache data associated with attached Perform IOPIP22.
devices cannot be found. Perform FRU List:
IOPIP31. SVCDOCS
FRU List:
SVCDOCS 57099024 Array not functional due to present
hardware configuration.
57099011 Cache data belongs to devices other Servicer Response:
than those attached Perform IOPIP22.
Servicer Response: FRU List:
Perform IOPIP32. SVCDOCS
FRU List:
SVCDOCS 57099025 Disk unit is not supported at its
physical location.
57099014 Mode jumper overridden due to cache Servicer Response:
data in conflicting mode. See Perform IOPIP21.
JOVERRIDE.
FRU List:
FRU List: SVCDOCS
SVCDOCS

57099026 Array not functional due to present


57099015 Mode jumper missing hardware configuration.
Servicer Response: Servicer Response:
See See Mode jumper is missing in Storage I/O card modes Perform IOPIP22.
and jumpers.
FRU List:
FRU List: SVCDOCS
SVCDOCS

57099027 Array not functional due to present


57099020 Array not functional due to present hardware configuration.
hardware configuration.
Servicer Response:
Servicer Response: Perform IOPIP34.
Perform IOPIP20.
FRU List:
FRU List: SVCDOCS
SVCDOCS

Chapter 5. 5xxx Reference Codes 317


57099028 • 57099071

57099028 Incorrect hardware configuration change 57099050 Required cache data cannot be located
has been detected. for a disk unit.
Servicer Response: Servicer Response:
Reduce the number of arrays on IOP. Either move all Perform IOPIP30.
devices in an array to another IOP that supports arrays,
FRU List:
or stop an array on this IOP.
SVCDOCS
FRU List:
SVCDOCS
57099051 IOP cache data exists for a missing or
failed device.
57099029 Incorrect hardware configuration change
Servicer Response:
has been detected.
If all configured units are missing, a 9054 reference
Servicer Response: code may appear in the product activity log. If so,
Contact your next level of support. perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27.
FRU List:
SVCDOCS FRU List:
SVCDOCS
5709902F Array addendum Product Activity Log
entry 57099052 Cache data exists for device that has
been modified.
Servicer Response:
This entry contains additional array information for Servicer Response:
90xx reference codes when the array contains more Contact your next level of support.
than 10 array members. Use the 90xx entry that
FRU List:
occurred at the same time as this reference code as the
SVCDOCS
starting point for this problem.

57099053 IOP resources not available due to


57099030 Array no longer protected due to
previous problems.
missing or failed disk unit. Perform
IOPIP21. Servicer Response:
Take action on other IOP reference codes which have
FRU List:
surfaced. If you cannot get to SST or DST, and cannot
SVCDOCS
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
57099031 Array protection temporarily suspended for other IOP reference codes and take action on them.
Servicer Response: FRU List:
No action required. Protection will be automatically SVCDOCS
restarted.
57099054 IOP resources not available due to
57099040 Array protection temporarily suspended previous problems.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Power off the system and remove all new or
restarted. replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
57099041 Background array parity check detected
Log entries for other IOP reference codes and take
and corrected errors. Call your next level
action on them.
of support to report the problem.
FRU List:
FRU List:
SVCDOCS
AJDGP01

57099071 Link from IOA to auxiliary cache IOA


went operational
Servicer Response:
No service action required.

318
57099072 • 5709FF6D

Servicer Response:
57099072 Link from IOA to auxiliary cache IOA
Re-IPL the system. If any reference codes are surfaced,
went non-operational
go to the list of system reference codes and use the new
Servicer Response: reference code as the entry point to the problem. If you
No service action required. cannot resolve the problem, contact your next level of
support.
57099073 Incompatible or non-operational FRU List:
auxiliary cache IOA attached. Perform SVCDOCS
IOPIP40.
FRU List: 57099092 Disk unit requires initialization before
SVCDOCS use.
Servicer Response:
57099081 I/O processor card detected device error Perform IOPIP26.
FRU List: FRU List:
FI01105 SVCDOCS

STORIOA
57099093 Read cache device not in correct format
Servicer Response:
57099082 I/O processor card detected device error
Contact your next level of support.
Servicer Response:
FRU List:
Perform IOPIP16.
SVCDOCS
FRU List:
FI01105
5709B934 Incompatible hardware detected.
STORIOA FRU List:
STORIOA
FI01140
5709FF3D I/O adapter detected recoverable error
BACKPLN
FRU List:
FI01106 STORIOA

ANYBRDG
57099090 Disk unit has been modified after the
last known status.
5709FF6D I/O processor detected a recoverable
Servicer Response: system bus error
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new FRU List:
reference code as the entry point to the problem. If you IOP
cannot resolve the problem, contact your next level of
support. ANYBUS
FRU List:
SVCDOCS

57099091 Incorrect hardware configuration change


has been detected.

(5704) Reference Codes


(5704) Reference Codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.

Chapter 5. 5xxx Reference Codes 319


57043020 • 57048151

57043020 I/O processor detected a configuration 570434FF Format in progress


error
Servicer Response:
Servicer Response: The device indicated that a formatis in progress. When
Eithertoo many devices or the wrong kind of devices the format is complete, the device should be useable.
have been configured under the IOA. Change the No action is required. This reference code is logged for
configuration. information only.
FRU List:
SVCDOCS 57048130 Recovered Fibre Channel interface error
Servicer Response:
57043100 I/O processor card detected interface No actionrequired. This reference code is logged for
error information only.
FRU List:
FCINTF 57048140 Recovered Fibre Channel interface error
Servicer Response:
ANYFC
No actionrequired. This reference code is logged for
information only.
FCIOA

OPT_CLN 57048141 IOA detected recoverable device error


Servicer Response:
57043120 I/O processor detected a port failure No actionrequired. This reference code is logged for
information only.
FRU List:
FCPORT
57048145 A recoverable I/O processor error
FCIOA occurred.
FRU List:
FCDEV FCIOA

OPT_CLN OPT_CLN

57043140 I/O Processor detected that a port is now 57048146 Disk device detected recoverable error
operational
FRU List:
Servicer Response: FCDEV
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational. 57048150 A permanent I/O processor failure
occurred

57043400 I/O processor card detected device error FRU List:


FCIOA
FRU List:
FCDEV ANYBRDG

FCINTF OPT_CLN

ANYFC
57048151 I/O processor Licensed Internal Code
FCIOA error
FRU List:
OPT_CLN AJDGP01

FCIOA

IOP

OPT_CLN

320
57048155 • 57083100

processor reset and I/O processor IPL does not resolve


57048155 A permanent I/O processor failure
the problem, contact your next level of support.
occurred
FRU List:
FRU List:
SVCDOCS
AJDGP01

FCIOA 57049092 Incorrect hardware configuration change


has been detected.
OPT_CLN
Servicer Response:
Reset the I/O processor and then IPL the I/O
57048156 A permanent I/O processor failure processor. For information about how to reset and IPL
occurred the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
FRU List: the problem, contact your next level of support.
AJDGP01
FRU List:
FCIOA SVCDOCS

OPT_CLN 5704FF3D Recovered IOA error


FRU List:
57049091 Incorrect hardware configuration change FCIOA
has been detected.
Servicer Response: ANYBRDG
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL OPT_CLN
the I/O processor, see Debug the resource. If an I/O

(5706, 5707) Reference codes


5706, 5707 Reference codes.

Find the reference code in the following list.

5706A001 I/O adapter Licensed Internal Code error 5707A001 I/O adapter Licensed Internal Code error
detected detected
FRU List: FRU List:
AJDGP01 AJDGP01

5706B9B0 I/O adapter hardware error detected 5707B9B0 I/O adapter hardware error detected
FRU List: FRU List:
IOA IOA

AJDGP01 AJDGP01

(5708, 574F, 575B) Reference codes


5708, 574F, 575B Reference codes

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list.
ANYBRDG
57083006 System bus error
FRU List: IOP
AUXIOA
57083100 Interface error

Chapter 5. 5xxx Reference Codes 321


57083101 • 57088151

Servicer Response:
57088130 IOA detected recoverable SCSI bus error
Error occurred on SCSI bus 0.
Servicer Response:
FRU List:
An error occurred on SCSI bus 0. No action is required.
AUXCBL
This reference code is logged for information only.
AUXIOA
57088131 IOA detected recoverable SCSI bus error
PRIMIOA Servicer Response:
An error occurred on SCSI bus 1. No action is required.
57083101 Interface error This reference code is logged for information only.

Servicer Response:
Error occurred on SCSI bus 1. 57088140 IOA detected recoverable SCSI bus error

FRU List: Servicer Response:


AUXCBL No action is required. This reference code is logged for
information only.
AUXIOA
57088141 IOA detected recoverable SCSI resource
PRIMIOA error
Servicer Response:
57083400 SCSI resource error No action is required. This reference code is logged for
FRU List: information only.
AUXCBL
57088145 A recoverable error occurred
PRIMIOA
FRU List:
AUXIOA
57086075 I/O processor resource not available
FRU List: 57088150 A permanent failure occurred. NOTE:
PTFSRCH Under a certain configuration, this SRC
may not represent an error that requires
a service action. Depending on the
57088008 A permanent cache battery pack failure
configuration of the system, the Storage
occurred. NOTE: Under a certain
IOA may have been altered and/or the
configuration, this SRC may not
Storage IOA Cache may have been
represent an error that requires a service
disabled to allow attachment of OEM
action. Depending on the configuration
Storage that emulates a Load Source
of the system, the Storage IOA may
drive. If this is the case, this error will
have been altered and/or the Storage
be posted each time the IOA is IPLed
IOA Cache may have been disabled to
and it can be ignored.
allow attachment of OEM Storage that
emulates a Load Source drive. If this is FRU List:
the case, this error will be posted each AUXIOA
time the IOA is IPLed and it can be
ignored. ANYBRDG
FRU List:
CACHBAT 57088151 Licensed Internal Code error

AUXIOA FRU List:


PTFSRCH

57088009 Impending cache battery pack failure AUXIOA


FRU List:
CACHBAT

322
57088155 • 574F3101

57088155 A permanent failure occurred 57089055 Write cache data is available for
attached storage IOA
FRU List:
PTFSRCH Servicer Response:
No service action required.
AUXIOA
57089071 Link from IOA to auxiliary cache IOA
57088156 A permanent failure occurred went operational
FRU List: Servicer Response:
PTFSRCH No service action required.

AUXIOA 57089072 Link from IOA to auxiliary cache IOA


went non-operational
57088157 I/O adapter card error Servicer Response:
Servicer Response: No service action required.
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the 57089073 Disconnected, incompatible, or
I/O adapter. If the Failing Item indicates SVCDOCS, non-operational storage IOA. Perform
then do NOT replace the I/O adapter. This is a IOPIP41.
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:1. If the FRU List:
I/O Processor is not operable and disk units are SVCDOCS
attached, use Hardware Service Manager to re-IPL the
IOP. Other resources attached to the IOP may then
5708FF3D I/O adapter detected a recoverable error
need to be Varied On.2. If disk units are not attached,
perform the VRYCFG RESET(*YES) command to reset FRU List:
the IOP and Vary On attached resources. AUXIOA
FRU List:
ANYBRDG
SVCDOCS

574F3006 System bus error


57088300 IOA hardware or PCI bus error
FRU List:
FRU List:
AUXIOA
AUXIOA
ANYBRDG
ANYBRDG
IOP
PTFSRCH

574F3100 Interface error


57088301 Not valid condition in Licensed Internal
Code Servicer Response:
Error occurred on SCSI bus 0.
FRU List:
PTFSRCH FRU List:
AUXCBL
AUXIOA
AUXIOA
57088302 Missing Licensed Internal Code
PRIMIOA
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded. 574F3101 Interface error

FRU List: Servicer Response:


SVCDOCS Error occurred on SCSI bus 1.
FRU List:
AUXIOA AUXCBL

Chapter 5. 5xxx Reference Codes 323


574F3400 • 574F8157

AUXIOA
574F8141 IOA detected recoverable SCSI resource
error
PRIMIOA
Servicer Response:
No action is required. This reference code is logged for
574F3400 SCSI resource error information only.
FRU List:
AUXCBL 574F8145 A recoverable error occurred

PRIMIOA FRU List:


AUXIOA

574F6075 I/O processor resource not available


574F8150 A permanent failure occurred
FRU List:
PTFSRCH Servicer Response:

Note: Under a certain configuration, this SRC may not


574F8008 A permanent cache battery pack failure represent an error that requires a service action.
occurred Depending on the configuration of the system, the
User response: Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
Note: Under a certain configuration, this SRC may not attachment of OEM Storage that emulates a Load
represent an error that requires a service action. Source drive. If this is the case, this error will be posted
Depending on the configuration of the system, the each time the IOA is IPLed and it can be ignored.
Storage IOA may have been altered and/or the Storage FRU List:
IOA Cache may have been disabled to allow AUXIOA
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted ANYBRDG
each time the IOA is IPLed and it can be ignored.
FRU List: 574F8151 Licensed Internal Code error
CACHBAT
FRU List:
AUXIOA PTFSRCH

AUXIOA
574F8009 Impending cache battery pack failure
FRU List: 574F8155 A permanent failure occurred
CACHBAT
FRU List:
PTFSRCH
574F8130 IOA detected recoverable SCSI bus error
Servicer Response: AUXIOA
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
574F8156 A permanent failure occurred
FRU List:
574F8131 IOA detected recoverable SCSI bus error
PTFSRCH
Servicer Response:
An error occurred on SCSI bus 1. No action is required. AUXIOA
This reference code is logged for information only.
574F8157 I/O adapter card error
574F8140 IOA detected recoverable SCSI bus error
Servicer Response:
Servicer Response: Display the Service Action Log entry for this SRC. If
No action is required. This reference code is logged for the Failing Item indicates I/O adapter, then replace the
information only. I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:1. If the
I/O Processor is not operable and disk units are

324
574F8300 • 575B8008

attached, use Hardware Service Manager to re-IPL the


574FFF3D I/O adapter detected a recoverable error
IOP. Other resources attached to the IOP may then
need to be Varied On.2. If disk units are not attached, FRU List:
perform the VRYCFG RESET(*YES) command to reset AUXIOA
the IOP and Vary On attached resources.
ANYBRDG
FRU List:
SVCDOCS
575B3006 System bus error
574F8300 IOA hardware or PCI bus error FRU List:
AUXIOA
FRU List:
AUXIOA
ANYBRDG
ANYBRDG
IOP
PTFSRCH
575B3100 Interface error
574F8301 Not valid condition in Licensed Internal Servicer Response:
Code Error occurred on SCSI bus 0.
FRU List: FRU List:
PTFSRCH AUXCBL

AUXIOA AUXIOA

574F8302 Missing Licensed Internal Code PRIMIOA

Servicer Response:
Ensure that the code necessary to support this I/O 575B3101 Interface error
adapter is loaded. Servicer Response:
FRU List: Error occurred on SCSI bus 1.
SVCDOCS FRU List:
AUXCBL
AUXIOA
AUXIOA
574F9055 Write cache data is available for
attached storage IOA PRIMIOA

Servicer Response:
No service action required. 575B3400 SCSI resource error
FRU List:
574F9071 Link from IOA to auxiliary cache IOA AUXCBL
went operational
PRIMIOA
Servicer Response:
No service action required.
575B6075 I/O processor resource not available

574F9072 Link from IOA to auxiliary cache IOA FRU List:


went non-operational PTFSRCH

Servicer Response:
No service action required. 575B8008 A permanent cache battery pack failure
occurred

574F9073 Disconnected, incompatible, or FRU List:


non-operational storage IOA. Perform CACHBAT
IOPIP41.
AUXIOA
FRU List:
SVCDOCS

Chapter 5. 5xxx Reference Codes 325


575B8009 • 575B9055

575B8009 Impending cache battery pack failure 575B8156 A permanent failure occurred
FRU List: FRU List:
CACHBAT PTFSRCH

AUXIOA
575B8130 IOA detected recoverable SCSI bus error
Servicer Response:
575B8157 I/O adapter card error
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only. Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
575B8131 IOA detected recoverable SCSI bus error
I/O adapter. If the Failing Item indicates SVCDOCS,
Servicer Response: then do NOT replace the I/O adapter. This is a
An error occurred on SCSI bus 1. No action is required. recoverable error. Perform the following for the I/O
This reference code is logged for information only. processor that the I/O adapter is attached to:1. If the
I/O Processor is not operable and disk units are
attached, use Hardware Service Manager to re-IPL the
575B8140 IOA detected recoverable SCSI bus error
IOP. Other resources attached to the IOP may then
Servicer Response: need to be Varied On.2. If disk units are not attached,
No action is required. This reference code is logged for perform the VRYCFG RESET(*YES) command to reset
information only. the IOP and Vary On attached resources.
FRU List:
575B8141 IOA detected recoverable SCSI resource SVCDOCS
error
Servicer Response: 575B8300 IOA hardware or PCI bus error
No action is required. This reference code is logged for
FRU List:
information only.
AUXIOA

575B8145 A recoverable error occurred ANYBRDG


FRU List:
PTFSRCH
AUXIOA

575B8301 Not valid condition in Licensed Internal


575B8150 A permanent failure occurred
Code
FRU List:
FRU List:
AUXIOA
PTFSRCH
ANYBRDG
AUXIOA

575B8151 Licensed Internal Code error


575B8302 Missing Licensed Internal Code
FRU List:
Servicer Response:
PTFSRCH
Ensure that the code necessary to support this I/O
adapter is loaded.
AUXIOA
FRU List:
SVCDOCS
575B8155 A permanent failure occurred
FRU List: AUXIOA
PTFSRCH
575B9055 Write cache data is available for
AUXIOA
attached storage IOA
Servicer Response:
No service action required.

326
575B9071 • 571A3023

FRU List:
575B9071 Link from IOA to auxiliary cache IOA
SVCDOCS
went operational
Servicer Response:
575BFF3D I/O adapter detected a recoverable error
No service action required.
FRU List:
AUXIOA
575B9072 Link from IOA to auxiliary cache IOA
went non-operational
ANYBRDG
Servicer Response:
No service action required.

575B9073 Disconnected, incompatible, or


non-operational storage IOA. Perform
IOPIP41.

(571A, 571B, 571E, 571F, 573D, 573E, 57FF) Reference codes


571A, 571B, 571E, 571F, 573D, 573E, 57FF Reference codes.

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list.
FRU List:
571A3000 A permanent failure occurred
USER
FRU List:
FI01101 FI01107

ANYBRDG STORIOA

571A3006 System bus error 571A3022 SCSI bus configuration error


FRU List: Servicer Response:
FI01101 Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
ANYBRDG IOPIP17.
FRU List:
PTFSRCH
USER

571A3020 SCSI bus configuration error FI01107


Servicer Response:
STORIOA
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17. 571A3023 SCSI bus configuration error
FRU List: Servicer Response:
USER Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
FI01107 IOPIP17.
FRU List:
STORIOA
USER

571A3021 SCSI bus configuration error FI01107


Servicer Response:
STORIOA
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17.

Chapter 5. 5xxx Reference Codes 327


571A3100 • 571A3142

571A3100 Interface error Error occurred on SCSI 571A3120 Bus is not operational
bus 0.
Servicer Response:
Servicer Response: Adding a device to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13. caused the bus to become not operational. Remove the
device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
571A3121 Bus is not operational
FI01140
Servicer Response:
BACKPLN Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
571A3101 Interface error Error occurred on SCSI
bus 1. FRU List:
SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
571A3122 Bus is not operational
FRU List:
FI01107 Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
STORIOA caused the bus to become not operational. Remove the
device.
FI01140 FRU List:
SVCDOCS
BACKPLN
571A3123 Bus is not operational
571A3102 Interface error Error occurred on SCSI
bus 2. Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter
Servicer Response: caused the bus to become not operational. Remove the
Error occurred on SCSI bus 2. Perform IOPIP13. device.
FRU List: FRU List:
FI01107 SVCDOCS

STORIOA
571A3140 Bus is operational
FI01140 Servicer Response:
This reference code and the 3120 reference code that
BACKPLN occurred before it require no service action because
SCSI bus 0 is now operational.
571A3103 Interface error Error occurred on SCSI
bus 3. 571A3141 Bus is operational
Servicer Response: Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. This reference code and the 3121 reference code that
occurred before it require no service action because
FRU List: SCSI bus 1 is now operational.
FI01107

STORIOA 571A3142 Bus is operational


Servicer Response:
FI01140 This reference code and the 3122 reference code that
occurred before it require no service action because
BACKPLN SCSI bus 2 is now operational.

328
571A3143 • 571A8132

571A3143 Bus is operational 571A3401 Device backplane problem


Servicer Response: FRU List:
This reference code and the 3123 reference code that DEVBPLN
occurred before it require no service action because
SCSI bus 3 is now operational.
571A3501 Licensed Internal Code error
Servicer Response:
571A3150 SCSI bus configuration error
The device type is either unsupported or the code has
Servicer Response: not been loaded to support it.
Internal and external SCSI cables are connected to SCSI
FRU List:
bus 0 at the same time. Correct the SCSI bus 0
FI01105
configuration.
FRU List: PTFSRCH
SVCDOCS

571A3601 System log entry only, no service action


571A3151 SCSI bus configuration error required
Servicer Response:
Internal and external SCSI cables are connected to SCSI 571A8008 A permanent cache battery pack failure
bus 1 at the same time. Correct the SCSI bus 1 occurred
configuration.
FRU List:
FRU List: CACHBAT
SVCDOCS
STORIOA
571A3200 A tape/CD or disk device reported a
failure 571A8009 Impending cache battery pack failure
FRU List: FRU List:
FI01105 CACHBAT

STORIOA
571A8100 Licensed Internal Code error
MEDIA FRU List:
PTFSRCH
571A3202 Storage subsystem configuration error
STORIOA
Servicer Response:
The device is not supported in the current
configuration. An I/O processor might be required. 571A8130 IOA detected recoverable device bus
error
FRU List:
SVCDOCS Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
571A3400 Device error
Servicer Response: 571A8131 IOA detected recoverable device bus
NOTE: If external devices are attached check EXTSCSI error
and DEVTERM first.
Servicer Response:
FRU List: An error occurred on SCSI bus 1. No action is required.
FI02112 This reference code is logged for information only.

STORIOA
571A8132 IOA detected recoverable device bus
error
FI01106
Servicer Response:
FI01140 An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.

Chapter 5. 5xxx Reference Codes 329


571A8133 • 571A8404

571A8133 IOA detected recoverable device bus 571A8157 I/O adapter card error
error
Servicer Response:
Servicer Response: Display the Service Action Log entry for this SRC. If
An error occurred on SCSI bus 3. No action is required. the Failing Item indicates an I/O adapter, then replace
This reference code is logged for information only. the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
571A8140 IOA detected recoverable device bus
I/O processor that the I/O adapter is attached to:
error
1. If the I/O processor is not operable and disk units
Servicer Response: are attached, use Hardware Service Manager to
No action is required. This reference code is logged for re-IPL the IOP. Other resources attached to the IOP
information only. may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
571A8141 IOA detected recoverable device error RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
Servicer Response:
No action is required. This reference code is logged for FRU List:
information only. SVCDOCS

571A8145 A recoverable error occurred 571A8300 IOA hardware error or PCI bus error
FRU List: FRU List:
STORIOA STORIOA

ANYBRDG
571A8146 Disk device detected recoverable error
FRU List: PTFSRCH
FI01105
571A8301 Not valid condition in Licensed Internal
571A8150 A permanent failure occurred Code
FRU List: FRU List:
STORIOA PTFSRCH

ANYBRDG STORIOA

571A8151 Licensed Internal Code error 571A8302 Missing Licensed Internal Code
FRU List: Servicer Response:
PTFSRCH Ensure that the code necessary to support this I/O
adapter is loaded.
STORIOA
FRU List:
SVCDOCS
571A8155 A permanent failure occurred
STORIOA
FRU List:
PTFSRCH
571A8400 Licensed Internal Code error
STORIOA
FRU List:
PTFSRCH
571A8156 A permanent failure occurred
FRU List: 571A8404 System log entry only, no service action
PTFSRCH required.

STORIOA

330
571A9000 • 571A9026

571A9000 Device error. 571A9020 Array not functional due to present


hardware configuration.
FRU List:
FI01105 Servicer Response:
Perform IOPIP20.
STORIOA
FRU List:
SVCDOCS
571A9001 Device configuration error.
Servicer Response: 571A9021 Array not functional due to present
Perform IOPIP33. hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP20.
FRU List:
571A9002 Device error. SVCDOCS
Servicer Response:
Perform IOPIP16. 571A9022 Array not functional due to present
hardware configuration.
FRU List:
FI01105 Servicer Response:
Perform IOPIP22.
STORIOA FRU List:
SVCDOCS
FI01140

BACKPLN 571A9023 Array not functional due to present


hardware configuration.
FI01106 Servicer Response:
Perform IOPIP22.
571A9008 I/O card does not support functions FRU List:
expected by devices. SVCDOCS
Servicer Response:
Perform IOPIP25. 571A9024 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS Servicer Response:
Perform IOPIP22.
571A9009 Call your next level of support for FRU List:
assistance. SVCDOCS
FRU List:
SVCDOCS 571A9025 Disk unit is not supported at its
physical location.
571A9010 Cache data associated with attached Servicer Response:
devices cannot be found. Perform Perform IOPIP21.
IOPIP31.
FRU List:
FRU List: SVCDOCS
SVCDOCS

571A9026 Array not functional due to present


571A9011 Cache data belongs to devices other hardware configuration.
than those attached.
Servicer Response:
Servicer Response: Perform IOPIP22.
Perform IOPIP32.
FRU List:
FRU List: SVCDOCS
SVCDOCS

Chapter 5. 5xxx Reference Codes 331


571A9027 • 571A9052

FRU List:
571A9027 Array not functional due to present
FI02112
hardware configuration.
Servicer Response: SVCDOCS
Perform IOPIP34.
FRU List: 571A9040 Array protection temporarily suspended
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
571A9028 Incorrect hardware configuration change restarted.
has been detected.
Servicer Response: 571A9041 Background array parity check detected
Reduce the number of arrays on this I/O adapter. and corrected errors Call your next level
Either move all the devices in an array to another I/O of support to report the problem.
adapter that supports arrays, or stop an array on this
I/O adapter. FRU List:
PTFSRCH
FRU List:
SVCDOCS
571A9042 An array parity error has been detected
and corrected
571A9029 Incorrect hardware configuration change
has been detected. Servicer Response:
Call your next level of support to report the problem.
Servicer Response:
Contact your next level of support. FRU List:
NEXTLVL
FRU List:
SVCDOCS
571A9050 Required cache data cannot be located
for a disk unit.
571A902F Array addendum Product Activity Log
entry Servicer Response:
Perform IOPIP30.
Servicer Response:
This entry contains additional array information for FRU List:
90xx reference codes when the array contains more SVCDOCS
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 571A9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
571A9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
FRU List: code.Otherwise, perform IOPIP27.
FI02112 FRU List:
SVCDOCS
SVCDOCS
571A9052 Cache data exists for device that has
571A9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
571A9032 A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21.

332
571A9053 • 571AC402

FI01140
571A9053 IOA resources not available due to
previous problems
BACKPLN
Servicer Response:
Take action on other reference codes which have FI01106
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries 571A9090 Disk unit has been modified after the
for other reference codes and take action on them. last known status.

FRU List: Servicer Response:


SVCDOCS Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
571A9054 IOA resources not available due to your next level of support.
previous problems
FRU List:
Servicer Response: SVCDOCS
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D 571A9091 Incorrect hardware configuration change
IPL from removable media. Look for Product Activity has been detected.
Log entries for other reference codes and take action on Servicer Response:
them. Re-IPL the system. If any reference codes are surfaced
FRU List: use the new reference code as the entry point to the
SVCDOCS problem. If you cannot resolve the problem, contact
your next level of support.

571A9071 Link from IOA to auxiliary cache IOA FRU List:


went operational SVCDOCS

Servicer Response:
No service action required. 571A9092 Disk unit requires initialization before
use.

571A9072 Link from IOA to auxiliary cache IOA Servicer Response:


went non-operational Perform IOPIP26.

Servicer Response: FRU List:


No service action required. SVCDOCS

571A9073 Incompatible or non-operational 571A9902 System log entry only, no service action
auxiliary cache IOA attached. Perform required
IOPIP40.
FRU List: 571AC000 System log entry only, no service action
SVCDOCS required
Servicer Response:
571A9081 Device error No action is required. This reference code is logged for
information only.
FRU List:
FI01105
571AC402 Licensed Internal Code error
STORIOA Servicer Response:
Ask your next level of support for assistance.
571A9082 Device error FRU List:
Servicer Response: PTFSRCH
Perform IOPIP16.
FRU List:
FI01105

STORIOA

Chapter 5. 5xxx Reference Codes 333


571AFF3D • 571B3101

571AFF3D I/O adapter detected a recoverable error 571B3022 SCSI bus configuration error
FRU List: Servicer Response:
STORIOA Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
ANYBRDG IOPIP17.
FRU List:
571AFF6D Recoverable system bus error USER
FRU List:
FI01107
STORIOA
STORIOA
ANYBRDG

PTFSRCH 571B3023 SCSI bus configuration error


Servicer Response:
571B3000 A permanent failure occurred Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
FRU List: IOPIP17.
FI01101
FRU List:
ANYBRDG USER

FI01107
571B3006 System bus error
FRU List: STORIOA
FI01101
571B3100 Interface error Error occurred on SCSI
ANYBRDG bus 0.

PTFSRCH Servicer Response:


Error occurred on SCSI bus 0. Perform IOPIP13.

571B3020 SCSI bus configuration error FRU List:


FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a STORIOA
possible user error or configuration error, perform
IOPIP17.
FI01140
FRU List:
USER BACKPLN

FI01107
571B3101 Interface error Error occurred on SCSI
bus 1.
STORIOA
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
571B3021 SCSI bus configuration error
FRU List:
Servicer Response: FI01107
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
STORIOA
IOPIP17.
FRU List: FI01140
USER
BACKPLN
FI01107

STORIOA

334
571B3102 • 571B3151

571B3102 Interface error Error occurred on SCSI 571B3123 Bus is not operational
bus 2.
Servicer Response:
Servicer Response: Adding a device to SCSI bus 3 of the I/O Adapter
Error occurred on SCSI bus 2. Perform IOPIP13. caused the bus to become not operational. Remove the
device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
571B3140 Bus is operational
FI01140
Servicer Response:
BACKPLN This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
571B3103 Interface error Error occurred on SCSI
bus 3.
571B3141 Bus is operational
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. Servicer Response:
This reference code and the 3121 reference code that
FRU List: occurred before it require no service action because
FI01107 SCSI bus 1 is now operational.

STORIOA
571B3142 Bus is operational
FI01140 Servicer Response:
This reference code and the 3122 reference code that
BACKPLN occurred before it require no service action because
SCSI bus 2 is now operational.
571B3120 Bus is not operational
571B3143 Bus is operational
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter Servicer Response:
caused the bus to become not operational. Remove the This reference code and the 3123 reference code that
device. occurred before it require no service action because
SCSI bus 3 is now operational.
FRU List:
SVCDOCS
571B3150 SCSI bus configuration error
571B3121 Bus is not operational Servicer Response:
Internal and external SCSI cables are connected to SCSI
Servicer Response:
bus 0 at the same time. Correct the SCSI bus 0
Adding a device to SCSI bus 1 of the I/O Adapter
configuration.
caused the bus to become not operational. Remove the
device. FRU List:
SVCDOCS
FRU List:
SVCDOCS
571B3151 SCSI bus configuration error
571B3122 Bus is not operational Servicer Response:
Internal and external SCSI cables are connected to SCSI
Servicer Response:
bus 1 at the same time. Correct the SCSI bus 1
Adding a device to SCSI bus 2 of the I/O Adapter
configuration.
caused the bus to become not operational. Remove the
device. FRU List:
SVCDOCS
FRU List:
SVCDOCS

Chapter 5. 5xxx Reference Codes 335


571B3200 • 571B8145

571B3200 A tape/CD or disk device reported a 571B8009 Impending cache battery pack failure
failure
FRU List:
FRU List: CACHBAT
FI01105
571B8100 Licensed Internal Code error
STORIOA
FRU List:
MEDIA PTFSRCH

STORIOA
571B3202 Storage subsystem configuration error
Servicer Response:
571B8130 IOA detected recoverable device bus
The device is not supported in the current
error
configuration. An I/O processor might be required.
Servicer Response:
FRU List:
An error occurred on SCSI bus 0. No action is required.
SVCDOCS
This reference code is logged for information only.

571B3400 Device error


571B8131 IOA detected recoverable device bus
Servicer Response: error
NOTE: If external devices are attached check EXTSCSI
Servicer Response:
and DEVTERM first.
An error occurred on SCSI bus 1. No action is required.
FRU List: This reference code is logged for information only.
FI02112
571B8132 IOA detected recoverable device bus
STORIOA error

FI01106 Servicer Response:


An error occurred on SCSI bus 2. No action is required.
FI01140 This reference code is logged for information only.

571B3401 Device backplane problem 571B8133 IOA detected recoverable device bus
error
FRU List:
DEVBPLN Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
571B3501 Licensed Internal Code error
Servicer Response: 571B8140 IOA detected recoverable device bus
The device type is either unsupported or the code has error
not been loaded to support it.
Servicer Response:
FRU List: No action is required. This reference code is logged for
FI01105 information only.

PTFSRCH
571B8141 IOA detected recoverable device error

571B3601 System log entry only, no service action Servicer Response:


required No action is required. This reference code is logged for
information only.

571B8008 A permanent cache battery pack failure


occurred 571B8145 A recoverable error occurred

FRU List: FRU List:


CACHBAT STORIOA

STORIOA

336
571B8146 • 571B9002

PTFSRCH
571B8146 Disk device detected recoverable error
FRU List:
571B8301 Not valid condition in Licensed Internal
FI01105
Code
FRU List:
571B8150 A permanent failure occurred
PTFSRCH
FRU List:
STORIOA STORIOA

ANYBRDG
571B8302 Missing Licensed Internal Code
Servicer Response:
571B8151 Licensed Internal Code error
Ensure that the code necessary to support this I/O
FRU List: adapter is loaded.
PTFSRCH
FRU List:
SVCDOCS
STORIOA
STORIOA
571B8155 A permanent failure occurred
FRU List: 571B8400 Licensed Internal Code error
PTFSRCH
FRU List:
PTFSRCH
STORIOA

571B8404 System log entry only, no service action


571B8156 A permanent failure occurred
required
FRU List:
PTFSRCH
571B9000 Device error
STORIOA FRU List:
FI01105
571B8157 I/O adapter card error
STORIOA
Servicer Response:
Display the Service Action Log entry for this SRC. If
571B9001 Device configuration error
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates Servicer Response:
SVCDOCS, then do NOT replace the I/O adapter. This Perform IOPIP33.
is a recoverable error. Perform the following for the
FRU List:
I/O processor that the I/O adapter is attached to:
SVCDOCS
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP 571B9002 Device error
may then need to be Varied On. Servicer Response:
2. If disk units are not attached, perform the ″VRYCFG Perform IOPIP16.
RESET(*YES)″ command to reset the IOP and Vary
On attached resources. FRU List:
FI01105
FRU List:
SVCDOCS STORIOA

571B8300 IOA hardware error or PCI bus error FI01140

FRU List: BACKPLN


STORIOA
FI01106
ANYBRDG

Chapter 5. 5xxx Reference Codes 337


571B9008 • 571B9029

571B9008 I/O card does not support functions 571B9023 Array not functional due to present
expected by devices hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP25. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS

571B9009 Call your next level of support for 571B9024 Array not functional due to present
assistance hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP22.
FRU List:
571B9010 Cache data associated with attached SVCDOCS
devices cannot be found Perform
IOPIP31.
571B9025 Disk unit is not supported at its
FRU List: physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21.
571B9011 Cache data belongs to devices other
FRU List:
than those attached
SVCDOCS
Servicer Response:
Perform IOPIP32.
571B9026 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
571B9020 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
571B9027 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP34.
571B9021 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
571B9028 Incorrect hardware configuration change
FRU List: has been detected.
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
571B9022 Array not functional due to present Either move all the devices in an array to another I/O
hardware configuration. adapter that supports arrays, or stop an array on this
I/O adapter.
Servicer Response:
Perform IOPIP22. FRU List:
SVCDOCS
FRU List:
SVCDOCS
571B9029 Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:

338
571B902F • 571B9071

SVCDOCS
571B9050 Required cache data cannot be located
for a disk unit.
571B902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP30.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 571B9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
571B9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27.
FRU List:
FI02112 FRU List:
SVCDOCS
SVCDOCS
571B9052 Cache data exists for device that has
571B9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
571B9032 A disk unit in a RAID array is missing
or failed
571B9053 IOA resources not available due to
Servicer Response: previous problems
The array is still protected, but the disk unit should be
Servicer Response:
replaced. Perform IOPIP21.
Take action on other reference codes which have
FRU List: surfaced.If you cannot get to SST or DST, and cannot
FI02112 perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
SVCDOCS for other reference codes and take action on them.
FRU List:
571B9040 Array protection temporarily suspended SVCDOCS

Servicer Response:
No action required. Protection will be automatically 571B9054 IOA resources not available due to
restarted. previous problems
Servicer Response:
571B9041 Background array parity check detected Power off the system and remove all new or
and corrected errors Call your next level replacement disk units. IPL the system to DST. If you
of support to report the problem. cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
FRU List: Log entries for other reference codes and take action on
PTFSRCH them.
FRU List:
571B9042 An array parity error has been detected SVCDOCS
and corrected
Servicer Response: 571B9071 Link from IOA to auxiliary cache IOA
Call your next level of support to report the problem. went operational
FRU List: Servicer Response:
NEXTLVL No service action required.

Chapter 5. 5xxx Reference Codes 339


571B9072 • 571E3006

571B9072 Link from IOA to auxiliary cache IOA 571B9092 Disk unit requires initialization before
went non-operational use.
Servicer Response: Servicer Response:
No service action required. Perform IOPIP26.
FRU List:
571B9073 Incompatible or non-operational SVCDOCS
auxiliary cache IOA attached. Perform
IOPIP40.
571B9902 System log entry only, no service action
FRU List: required
SVCDOCS
571BC000 System log entry only, no service action
571B9081 Device error required
FRU List: Servicer Response:
FI01105 No action is required. This reference code is logged for
information only.
STORIOA
571BC402 Licensed Internal Code error
571B9082 Device error
Servicer Response:
Servicer Response: Ask your next level of support for assistance.
Perform IOPIP16.
FRU List:
FRU List: PTFSRCH
FI01105
571BFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
FI01140 STORIOA

BACKPLN ANYBRDG

FI01106 571BFF6D Recoverable system bus error


FRU List:
571B9090 Disk unit has been modified after the STORIOA
last known status.
Servicer Response: ANYBRDG
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the PTFSRCH
problem. If you cannot resolve the problem, contact
your next level of support.
571E3000 A permanent failure occurred
FRU List:
FRU List:
SVCDOCS
FI01101

571B9091 Incorrect hardware configuration change ANYBRDG


has been detected.
Servicer Response: 571E3006 System bus error
Re-IPL the system. If any reference codes are surfaced
FRU List:
use the new reference code as the entry point to the
FI01101
problem. If you cannot resolve the problem, contact
your next level of support.
ANYBRDG
FRU List:
SVCDOCS PTFSRCH

340
571E3020 • 571E3120

FRU List:
571E3020 SCSI bus configuration error
FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a STORIOA
possible user error or configuration error, perform
IOPIP17. FI01140
FRU List:
USER BACKPLN

FI01107 571E3101 Interface error Error occurred on SCSI


bus 1.
STORIOA
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
571E3021 SCSI bus configuration error
FRU List:
Servicer Response: FI01107
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform STORIOA
IOPIP17.
FRU List: FI01140
USER
BACKPLN
FI01107
571E3102 Interface error Error occurred on SCSI
STORIOA bus 2.
Servicer Response:
571E3022 SCSI bus configuration error Error occurred on SCSI bus 2. Perform IOPIP13.
Servicer Response: FRU List:
Error occurred on SCSI bus 2. To correct or isolate a FI01107
possible user error or configuration error, perform
IOPIP17. STORIOA
FRU List:
USER FI01140

FI01107 BACKPLN

STORIOA 571E3103 Interface error Error occurred on SCSI


bus 3.
571E3023 SCSI bus configuration error Servicer Response:
Servicer Response: Error occurred on SCSI bus 3. Perform IOPIP13.
Error occurred on SCSI bus 3. To correct or isolate a FRU List:
possible user error or configuration error, perform FI01107
IOPIP17.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
571E3120 Bus is not operational
571E3100 Interface error Error occurred on SCSI Servicer Response:
bus 0. Adding a device to SCSI bus 0 of the I/O Adapter
Servicer Response: caused the bus to become not operational. Remove the
Error occurred on SCSI bus 0. Perform IOPIP13. device.

Chapter 5. 5xxx Reference Codes 341


571E3121 • 571E3401

FRU List:
571E3150 SCSI bus configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
571E3121 Bus is not operational
bus 0 at the same time. Correct the SCSI bus 0
Servicer Response: configuration.
Adding a device to SCSI bus 1 of the I/O Adapter
FRU List:
caused the bus to become not operational. Remove the
SVCDOCS
device.
FRU List:
571E3151 SCSI bus configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
571E3122 Bus is not operational
bus 1 at the same time. Correct the SCSI bus 1
Servicer Response: configuration.
Adding a device to SCSI bus 2 of the I/O Adapter
FRU List:
caused the bus to become not operational. Remove the
SVCDOCS
device.
FRU List:
571E3200 A tape/CD or disk device reported a
SVCDOCS
failure
FRU List:
571E3123 Bus is not operational
FI01105
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter STORIOA
caused the bus to become not operational. Remove the
device. MEDIA
FRU List:
SVCDOCS 571E3202 Storage subsystem configuration error
Servicer Response:
571E3140 Bus is operational The device is not supported in the current
configuration. An I/O processor might be required.
Servicer Response:
This reference code and the 3120 reference code that FRU List:
occurred before it require no service action because SVCDOCS
SCSI bus 0 is now operational.

571E3400 Device error


571E3141 Bus is operational
Servicer Response:
Servicer Response: NOTE: If external devices are attached check EXTSCSI
This reference code and the 3121 reference code that and DEVTERM first.
occurred before it require no service action because
SCSI bus 1 is now operational. FRU List:
FI02112

571E3142 Bus is operational STORIOA


Servicer Response:
This reference code and the 3122 reference code that FI01106
occurred before it require no service action because
SCSI bus 2 is now operational. FI01140

571E3143 Bus is operational 571E3401 Device backplane problem

Servicer Response: FRU List:


This reference code and the 3123 reference code that DEVBPLN
occurred before it require no service action because
SCSI bus 3 is now operational.

342
571E3501 • 571E8156

571E3501 Licensed Internal Code error 571E8133 IOA detected recoverable device bus
error
Servicer Response:
The device type is either unsupported or the code has Servicer Response:
not been loaded to support it. An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
FRU List:
FI01105
571E8140 IOA detected recoverable device bus
PTFSRCH error
Servicer Response:
571E3601 System log entry only, no service action No action is required. This reference code is logged for
required information only.

571E8008 A permanent cache battery pack failure 571E8141 IOA detected recoverable device error
occurred
Servicer Response:
FRU List: No action is required. This reference code is logged for
CACHBAT information only.

STORIOA 571E8145 A recoverable error occurred


FRU List:
571E8009 Impending cache battery pack failure STORIOA
FRU List:
CACHBAT 571E8146 Disk device detected recoverable error
FRU List:
571E8100 Licensed Internal Code error FI01105
FRU List:
PTFSRCH 571E8150 A permanent failure occurred

STORIOA FRU List:


STORIOA

571E8130 IOA detected recoverable device bus ANYBRDG


error
Servicer Response: 571E8151 Licensed Internal Code error
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only. FRU List:
PTFSRCH
571E8131 IOA detected recoverable device bus
STORIOA
error
Servicer Response:
571E8155 A permanent failure occurred
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only. FRU List:
PTFSRCH
571E8132 IOA detected recoverable device bus
STORIOA
error
Servicer Response:
571E8156 A permanent failure occurred
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only. FRU List:
PTFSRCH

STORIOA

Chapter 5. 5xxx Reference Codes 343


571E8157 • 571E9011

571E8157 I/O adapter card error 571E9000 Device error


Servicer Response: FRU List:
Display the Service Action Log entry for this SRC. If FI01105
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates STORIOA
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to: 571E9001 Device configuration error
1. If the I/O processor is not operable and disk units Servicer Response:
are attached, use Hardware Service Manager to Perform IOPIP33.
re-IPL the IOP. Other resources attached to the IOP
FRU List:
may then need to be Varied On.
SVCDOCS
2. If disk units are not attached, perform the ″VRYCFG
RESET(*YES)″ command to reset the IOP and Vary
On attached resources. 571E9002 Device error

FRU List: Servicer Response:


SVCDOCS Perform IOPIP16.
FRU List:
571E8300 IOA hardware error or PCI bus error FI01105

FRU List: STORIOA


STORIOA
FI01140
ANYBRDG
BACKPLN
PTFSRCH
FI01106
571E8301 Not valid condition in Licensed Internal
Code 571E9008 I/O card does not support functions
FRU List: expected by devices
PTFSRCH Servicer Response:
Perform IOPIP25.
STORIOA
FRU List:
SVCDOCS
571E8302 Missing Licensed Internal Code
Servicer Response: 571E9009 Call your next level of support for
Ensure that the code necessary to support this I/O assistance
adapter is loaded.
FRU List:
FRU List: SVCDOCS
SVCDOCS

STORIOA 571E9010 Cache data associated with attached


devices cannot be found Perform
IOPIP31.
571E8400 Licensed Internal Code error
FRU List:
FRU List: SVCDOCS
PTFSRCH

571E9011 Cache data belongs to devices other


571E8404 System log entry only, no service action than those attached
required
Servicer Response:
Perform IOPIP32.
FRU List:
SVCDOCS

344
571E9020 • 571E9032

571E9020 Array not functional due to present 571E9027 Array not functional due to present
hardware configuration. hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP20. Perform IOPIP34.
FRU List: FRU List:
SVCDOCS SVCDOCS

571E9021 Array not functional due to present 571E9028 Incorrect hardware configuration change
hardware configuration. has been detected.
Servicer Response: Servicer Response:
Perform IOPIP20. Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
FRU List:
adapter that supports arrays, or stop an array on this
SVCDOCS
I/O adapter.
FRU List:
571E9022 Array not functional due to present
SVCDOCS
hardware configuration.
Servicer Response:
571E9029 Incorrect hardware configuration change
Perform IOPIP22.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Contact your next level of support.
FRU List:
571E9023 Array not functional due to present
SVCDOCS
hardware configuration.
Servicer Response:
571E902F Array addendum Product Activity Log
Perform IOPIP22.
entry
FRU List:
Servicer Response:
SVCDOCS
This entry contains additional array information for
90xx reference codes when the array contains more
571E9024 Array not functional due to present than 10 members. Use the 90xx entry that occurred at
hardware configuration. the same time as this reference code as the starting
point for this problem.
Servicer Response:
Perform IOPIP22.
571E9030 Array no longer protected due to
FRU List: missing or failed disk unit. Perform
SVCDOCS IOPIP21.
FRU List:
571E9025 Disk unit is not supported at its FI02112
physical location.
Servicer Response: SVCDOCS
Perform IOPIP21.
FRU List: 571E9031 Array protection temporarily suspended
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
571E9026 Array not functional due to present restarted.
hardware configuration.
Servicer Response: 571E9032 A disk unit in a RAID array is missing
Perform IOPIP22. or failed

FRU List: Servicer Response:


SVCDOCS The array is still protected, but the disk unit should be
replaced. Perform IOPIP21.

Chapter 5. 5xxx Reference Codes 345


571E9040 • 571E9082

FRU List:
571E9053 IOA resources not available due to
FI02112
previous problems

SVCDOCS Servicer Response:


Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot
571E9040 Array protection temporarily suspended perform a type A or B IPL, perform a type D IPL from
Servicer Response: removable media. Look for Product Activity Log entries
No action required. Protection will be automatically for other reference codes and take action on them.
restarted. FRU List:
SVCDOCS
571E9041 Background array parity check detected
and corrected errors Call your next level 571E9054 IOA resources not available due to
of support to report the problem. previous problems
FRU List: Servicer Response:
PTFSRCH Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
571E9042 An array parity error has been detected cannot perform a type A or B IPL, perform a type D
and corrected IPL from removable media. Look for Product Activity
Log entries for other reference codes and take action on
Servicer Response: them.
Call your next level of support to report the problem.
FRU List:
FRU List: SVCDOCS
NEXTLVL

571E9071 Link from IOA to auxiliary cache IOA


571E9050 Required cache data cannot be located went operational
for a disk unit.
Servicer Response:
Servicer Response: No service action required.
Perform IOPIP30.
FRU List: 571E9072 Link from IOA to auxiliary cache IOA
SVCDOCS went non-operational
Servicer Response:
571E9051 Cache data exists for a missing or failed No service action required.
device
Servicer Response: 571E9073 Incompatible or non-operational
If all configured units are missing, a 9054 reference auxiliary cache IOA attached. Perform
code may appear in the product activity log. If so, IOPIP40.
perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27. FRU List:
SVCDOCS
FRU List:
SVCDOCS
571E9081 Device error

571E9052 Cache data exists for device that has FRU List:
been modified. FI01105

Servicer Response: STORIOA


Contact your next level of support.
FRU List: 571E9082 Device error
SVCDOCS
Servicer Response:
Perform IOPIP16.
FRU List:
FI01105

STORIOA

346
571E9090 • 571F3021

FI01140
571EFF3D I/O adapter detected a recoverable error
BACKPLN FRU List:
STORIOA
FI01106
ANYBRDG
571E9090 Disk unit has been modified after the
last known status. 571EFF6D Recoverable system bus error
Servicer Response: FRU List:
Re-IPL the system. If any reference codes are surfaced STORIOA
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact ANYBRDG
your next level of support.
PTFSRCH
FRU List:
SVCDOCS
571F3000 A permanent failure occurred
571E9091 Incorrect hardware configuration change FRU List:
has been detected. FI01101
Servicer Response:
Re-IPL the system. If any reference codes are surfaced ANYBRDG
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact 571F3006 System bus error
your next level of support.
FRU List:
FRU List: FI01101
SVCDOCS
ANYBRDG
571E9092 Disk unit requires initialization before
use. PTFSRCH

Servicer Response:
Perform IOPIP26. 571F3020 SCSI bus configuration error

FRU List: Servicer Response:


SVCDOCS Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17.
571E9902 System log entry only, no service action
required FRU List:
USER

571EC000 System log entry only, no service action FI01107


required
Servicer Response: STORIOA
No action is required. This reference code is logged for
information only.
571F3021 SCSI bus configuration error
Servicer Response:
571EC402 Licensed Internal Code error
Error occurred on SCSI bus 1. To correct or isolate a
Servicer Response: possible user error or configuration error, perform
Ask your next level of support for assistance. IOPIP17.
FRU List: FRU List:
PTFSRCH USER

FI01107

STORIOA

Chapter 5. 5xxx Reference Codes 347


571F3022 • 571F3122

571F3022 SCSI bus configuration error 571F3102 Interface error Error occurred on SCSI
bus 2.
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a Servicer Response:
possible user error or configuration error, perform Error occurred on SCSI bus 2. Perform IOPIP13.
IOPIP17.
FRU List:
FRU List: FI01107
USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
571F3023 SCSI bus configuration error
571F3103 Interface error Error occurred on SCSI
Servicer Response:
bus 3.
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform Servicer Response:
IOPIP17. Error occurred on SCSI bus 3. Perform IOPIP13.
FRU List: FRU List:
USER FI01107

FI01107 STORIOA

STORIOA FI01140

571F3100 Interface error Error occurred on SCSI BACKPLN


bus 0.
Servicer Response: 571F3120 Bus is not operational
Error occurred on SCSI bus 0. Perform IOPIP13. Servicer Response:
FRU List: Adding a device to SCSI bus 0 of the I/O Adapter
FI01107 caused the bus to become not operational. Remove the
device.
STORIOA FRU List:
SVCDOCS
FI01140
571F3121 Bus is not operational
BACKPLN
Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
571F3101 Interface error Error occurred on SCSI
caused the bus to become not operational. Remove the
bus 1.
device.
Servicer Response:
FRU List:
Error occurred on SCSI bus 1. Perform IOPIP13.
SVCDOCS
FRU List:
FI01107
571F3122 Bus is not operational
STORIOA Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
FI01140 caused the bus to become not operational. Remove the
device.
BACKPLN FRU List:
SVCDOCS

348
571F3123 • 571F8008

571F3123 Bus is not operational 571F3200 A tape/CD or disk device reported a


failure
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter FRU List:
caused the bus to become not operational. Remove the FI01105
device.
STORIOA
FRU List:
SVCDOCS
MEDIA

571F3140 Bus is operational


571F3202 Storage subsystem configuration error
Servicer Response:
This reference code and the 3120 reference code that Servicer Response:
occurred before it require no service action because The device is not supported in the current
SCSI bus 0 is now operational. configuration. An I/O processor might be required.
FRU List:
571F3141 Bus is operational SVCDOCS

Servicer Response:
This reference code and the 3121 reference code that 571F3400 Device error
occurred before it require no service action because Servicer Response:
SCSI bus 1 is now operational. NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
571F3142 Bus is operational FRU List:
Servicer Response: FI02112
This reference code and the 3122 reference code that
occurred before it require no service action because STORIOA
SCSI bus 2 is now operational.
FI01106

571F3143 Bus is operational FI01140


Servicer Response:
This reference code and the 3123 reference code that 571F3401 Device backplane problem
occurred before it require no service action because
SCSI bus 3 is now operational. FRU List:
DEVBPLN

571F3150 SCSI bus configuration error


571F3501 Licensed Internal Code error
Servicer Response:
Internal and external SCSI cables are connected to SCSI Servicer Response:
bus 0 at the same time. Correct the SCSI bus 0 The device type is either unsupported or the code has
configuration. not been loaded to support it.
FRU List: FRU List:
SVCDOCS FI01105

PTFSRCH
571F3151 SCSI bus configuration error
Servicer Response:
571F3601 System log entry only, no service action
Internal and external SCSI cables are connected to SCSI
required
bus 1 at the same time. Correct the SCSI bus 1
configuration.
571F8008 A permanent cache battery pack failure
FRU List:
occurred
SVCDOCS
FRU List:
CACHBAT

STORIOA

Chapter 5. 5xxx Reference Codes 349


571F8009 • 571F8300

571F8009 Impending cache battery pack failure 571F8146 Disk device detected recoverable error
FRU List: FRU List:
CACHBAT FI01105

571F8100 Licensed Internal Code error 571F8150 A permanent failure occurred


FRU List: FRU List:
PTFSRCH STORIOA

STORIOA ANYBRDG

571F8130 IOA detected recoverable device bus 571F8151 Licensed Internal Code error
error
FRU List:
Servicer Response: PTFSRCH
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only. STORIOA

571F8131 IOA detected recoverable device bus 571F8155 A permanent failure occurred
error
FRU List:
Servicer Response: PTFSRCH
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only. STORIOA

571F8132 IOA detected recoverable device bus 571F8156 A permanent failure occurred
error
FRU List:
Servicer Response: PTFSRCH
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only. STORIOA

571F8133 IOA detected recoverable device bus 571F8157 I/O adapter card error
error
Servicer Response:
Servicer Response: Display the Service Action Log entry for this SRC. If
An error occurred on SCSI bus 3. No action is required. the Failing Item indicates an I/O adapter, then replace
This reference code is logged for information only. the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
571F8140 IOA detected recoverable device bus is a recoverable error. Perform the following for the
error I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
Servicer Response:
are attached, use Hardware Service Manager to
No action is required. This reference code is logged for
re-IPL the IOP. Other resources attached to the IOP
information only.
may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
571F8141 IOA detected recoverable device error RESET(*YES)″ command to reset the IOP and Vary
Servicer Response: On attached resources.
No action is required. This reference code is logged for FRU List:
information only. SVCDOCS

571F8145 A recoverable error occurred 571F8300 IOA hardware error or PCI bus error
FRU List: FRU List:
STORIOA STORIOA

ANYBRDG

350
571F8301 • 571F9022

PTFSRCH
571F9008 I/O card does not support functions
expected by devices
571F8301 Not valid condition in Licensed Internal
Servicer Response:
Code
Perform IOPIP25.
FRU List:
FRU List:
PTFSRCH
SVCDOCS
STORIOA
571F9009 Call your next level of support for
assistance
571F8302 Missing Licensed Internal Code
FRU List:
Servicer Response: SVCDOCS
Ensure that the code necessary to support this I/O
adapter is loaded.
571F9010 Cache data associated with attached
FRU List: devices cannot be found Perform
SVCDOCS IOPIP31.

STORIOA FRU List:


SVCDOCS

571F8400 Licensed Internal Code error


571F9011 Cache data belongs to devices other
FRU List: than those attached
PTFSRCH
Servicer Response:
Perform IOPIP32.
571F8404 System log entry only, no service action
required FRU List:
SVCDOCS

571F9000 Device error


571F9020 Array not functional due to present
FRU List: hardware configuration.
FI01105
Servicer Response:
STORIOA Perform IOPIP20.
FRU List:
571F9001 Device configuration error SVCDOCS

Servicer Response:
Perform IOPIP33. 571F9021 Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS Servicer Response:
Perform IOPIP20.

571F9002 Device error FRU List:


SVCDOCS
Servicer Response:
Perform IOPIP16.
571F9022 Array not functional due to present
FRU List: hardware configuration.
FI01105
Servicer Response:
STORIOA Perform IOPIP22.
FRU List:
FI01140 SVCDOCS

BACKPLN

FI01106

Chapter 5. 5xxx Reference Codes 351


571F9023 • 571F9042

SVCDOCS
571F9023 Array not functional due to present
hardware configuration.
571F902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
571F9024 Array not functional due to present the same time as this reference code as the starting
hardware configuration. point for this problem.
Servicer Response:
Perform IOPIP22. 571F9030 Array no longer protected due to
missing or failed disk unit. Perform
FRU List:
IOPIP21.
SVCDOCS
FRU List:
FI02112
571F9025 Disk unit is not supported at its
physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21.
571F9031 Array protection temporarily suspended
FRU List:
Servicer Response:
SVCDOCS
No action required. Protection will be automatically
restarted.
571F9026 Array not functional due to present
hardware configuration.
571F9032 A disk unit in a RAID array is missing
Servicer Response: or failed
Perform IOPIP22.
Servicer Response:
FRU List: The array is still protected, but the disk unit should be
SVCDOCS replaced. Perform IOPIP21.
FRU List:
571F9027 Array not functional due to present FI02112
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP34.
571F9040 Array protection temporarily suspended
FRU List:
SVCDOCS Servicer Response:
No action required. Protection will be automatically
restarted.
571F9028 Incorrect hardware configuration change
has been detected.
571F9041 Background array parity check detected
Servicer Response:
and corrected errors Call your next level
Reduce the number of arrays on this I/O adapter.
of support to report the problem.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this FRU List:
I/O adapter. PTFSRCH
FRU List:
SVCDOCS 571F9042 An array parity error has been detected
and corrected
571F9029 Incorrect hardware configuration change Servicer Response:
has been detected. Call your next level of support to report the problem.
Servicer Response: FRU List:
Contact your next level of support. NEXTLVL
FRU List:

352
571F9050 • 571F9091

571F9050 Required cache data cannot be located 571F9072 Link from IOA to auxiliary cache IOA
for a disk unit. went non-operational
Servicer Response: Servicer Response:
Perform IOPIP30. No service action required.
FRU List:
SVCDOCS 571F9073 Incompatible or non-operational
auxiliary cache IOA attached. Perform
IOPIP40.
571F9051 Cache data exists for a missing or failed
device FRU List:
SVCDOCS
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so, 571F9081 Device error
perform the action indicated for the 9054 reference
FRU List:
code.Otherwise, perform IOPIP27.
FI01105
FRU List:
SVCDOCS STORIOA

571F9052 Cache data exists for device that has 571F9082 Device error
been modified.
Servicer Response:
Servicer Response: Perform IOPIP16.
Contact your next level of support.
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
571F9053 IOA resources not available due to
previous problems FI01140

Servicer Response: BACKPLN


Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot FI01106
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other reference codes and take action on them. 571F9090 Disk unit has been modified after the
last known status.
FRU List:
SVCDOCS Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
571F9054 IOA resources not available due to problem. If you cannot resolve the problem, contact
previous problems your next level of support.
Servicer Response: FRU List:
Power off the system and remove all new or SVCDOCS
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity 571F9091 Incorrect hardware configuration change
Log entries for other reference codes and take action on has been detected.
them.
Servicer Response:
FRU List: Re-IPL the system. If any reference codes are surfaced
SVCDOCS use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
571F9071 Link from IOA to auxiliary cache IOA
went operational FRU List:
SVCDOCS
Servicer Response:
No service action required.

Chapter 5. 5xxx Reference Codes 353


571F9092 • 573D3100

571F9092 Disk unit requires initialization before 573D3020 SCSI bus configuration error
use.
Servicer Response:
Servicer Response: Error occurred on SCSI bus 0. To correct or isolate a
Perform IOPIP26. possible user error or configuration error, perform
IOPIP17.
FRU List:
SVCDOCS FRU List:
USER
571F9902 System log entry only, no service action
FI01107
required
STORIOA
571FC000 System log entry only, no service action
required
573D3021 SCSI bus configuration error
Servicer Response:
No action is required. This reference code is logged for Servicer Response:
information only. Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17.
571FC402 Licensed Internal Code error
FRU List:
Servicer Response: USER
Ask your next level of support for assistance.
FRU List: FI01107
PTFSRCH
STORIOA

571FFF3D I/O adapter detected a recoverable error


573D3022 SCSI bus configuration error
FRU List:
STORIOA Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
ANYBRDG possible user error or configuration error, perform
IOPIP17.

571FFF6D Recoverable system bus error FRU List:


USER
FRU List:
STORIOA FI01107

ANYBRDG STORIOA

PTFSRCH
573D3023 SCSI bus configuration error

573D3000 A permanent failure occurred Servicer Response:


Error occurred on SCSI bus 3. To correct or isolate a
FRU List: possible user error or configuration error, perform
FI01101 IOPIP17.
FRU List:
ANYBRDG
USER

573D3006 System bus error FI01107


FRU List:
FI01101 STORIOA

ANYBRDG 573D3100 Interface error Error occurred on SCSI


bus 0.
PTFSRCH
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13.

354
573D3101 • 573D3143

FRU List: FRU List:


FI01107 SVCDOCS

STORIOA
573D3121 Bus is not operational
FI01140 Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
BACKPLN caused the bus to become not operational. Remove the
device.

573D3101 Interface error Error occurred on SCSI FRU List:


bus 1. SVCDOCS

Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13. 573D3122 Bus is not operational

FRU List: Servicer Response:


FI01107 Adding a device to SCSI bus 2 of the I/O Adapter
caused the bus to become not operational. Remove the
STORIOA device.
FRU List:
FI01140 SVCDOCS

BACKPLN
573D3123 Bus is not operational

573D3102 Interface error Error occurred on SCSI Servicer Response:


bus 2. Adding a device to SCSI bus 3 of the I/O Adapter
caused the bus to become not operational. Remove the
Servicer Response: device.
Error occurred on SCSI bus 2. Perform IOPIP13.
FRU List:
FRU List: SVCDOCS
FI01107
573D3140 Bus is operational
STORIOA
Servicer Response:
FI01140 This reference code and the 3120 reference code that
occurred before it require no service action because
BACKPLN SCSI bus 0 is now operational.

573D3103 Interface error Error occurred on SCSI 573D3141 Bus is operational


bus 3.
Servicer Response:
Servicer Response: This reference code and the 3121 reference code that
Error occurred on SCSI bus 3. Perform IOPIP13. occurred before it require no service action because
SCSI bus 1 is now operational.
FRU List:
FI01107
573D3142 Bus is operational
STORIOA Servicer Response:
This reference code and the 3122 reference code that
FI01140 occurred before it require no service action because
SCSI bus 2 is now operational.
BACKPLN

573D3143 Bus is operational


573D3120 Bus is not operational
Servicer Response:
Servicer Response: This reference code and the 3123 reference code that
Adding a device to SCSI bus 0 of the I/O Adapter occurred before it require no service action because
caused the bus to become not operational. Remove the SCSI bus 3 is now operational.
device.

Chapter 5. 5xxx Reference Codes 355


573D3150 • 573D8132

573D3150 SCSI bus configuration error 573D3501 Licensed Internal Code error
Servicer Response: Servicer Response:
Internal and external SCSI cables are connected to SCSI The device type is either unsupported or the code has
bus 0 at the same time. Correct the SCSI bus 0 not been loaded to support it.
configuration.
FRU List:
FRU List: FI01105
SVCDOCS
PTFSRCH
573D3151 SCSI bus configuration error
573D3601 System log entry only, no service action
Servicer Response:
required
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration. 573D8008 A permanent cache battery pack failure
occurred
FRU List:
SVCDOCS FRU List:
CACHBAT
573D3200 A tape/CD or disk device reported a
failure STORIOA

FRU List:
FI01105 573D8009 Impending cache battery pack failure
FRU List:
STORIOA CACHBAT

MEDIA
573D8100 Licensed Internal Code error
FRU List:
573D3202 Storage subsystem configuration error
PTFSRCH
Servicer Response:
The device is not supported in the current STORIOA
configuration. An I/O processor might be required.
FRU List: 573D8130 IOA detected recoverable device bus
SVCDOCS error
Servicer Response:
573D3400 Device error An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first. 573D8131 IOA detected recoverable device bus
error
FRU List:
FI02112 Servicer Response:
An error occurred on SCSI bus 1. No action is required.
STORIOA This reference code is logged for information only.

FI01106
573D8132 IOA detected recoverable device bus
error
FI01140
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
573D3401 Device backplane problem This reference code is logged for information only.
FRU List:
DEVBPLN

356
573D8133 • 573D8404

573D8133 IOA detected recoverable device bus 573D8157 I/O adapter card error
error
Servicer Response:
Servicer Response: Display the Service Action Log entry for this SRC. If
An error occurred on SCSI bus 3. No action is required. the Failing Item indicates an I/O adapter, then replace
This reference code is logged for information only. the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
573D8140 IOA detected recoverable device bus
I/O processor that the I/O adapter is attached to:
error
1. If the I/O processor is not operable and disk units
Servicer Response: are attached, use Hardware Service Manager to
No action is required. This reference code is logged for re-IPL the IOP. Other resources attached to the IOP
information only. may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
573D8141 IOA detected recoverable device error RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
Servicer Response:
No action is required. This reference code is logged for FRU List:
information only. SVCDOCS

573D8145 A recoverable error occurred 573D8300 IOA hardware error or PCI bus error
FRU List: FRU List:
STORIOA STORIOA

ANYBRDG
573D8146 Disk device detected recoverable error
FRU List: PTFSRCH
FI01105
573D8301 Not valid condition in Licensed Internal
573D8150 A permanent failure occurred Code
FRU List: FRU List:
STORIOA PTFSRCH

ANYBRDG STORIOA

573D8151 Licensed Internal Code error 573D8302 Missing Licensed Internal Code
FRU List: Servicer Response:
PTFSRCH Ensure that the code necessary to support this I/O
adapter is loaded.
STORIOA
FRU List:
SVCDOCS
573D8155 A permanent failure occurred
STORIOA
FRU List:
PTFSRCH
573D8400 Licensed Internal Code error
STORIOA
FRU List:
PTFSRCH
573D8156 A permanent failure occurred
FRU List: 573D8404 System log entry only, no service action
PTFSRCH required

STORIOA

Chapter 5. 5xxx Reference Codes 357


573D9000 • 573D9026

573D9000 Device error 573D9020 Array not functional due to present


hardware configuration.
FRU List:
FI01105 Servicer Response:
Perform IOPIP20.
STORIOA
FRU List:
SVCDOCS
573D9001 Device configuration error
Servicer Response: 573D9021 Array not functional due to present
Perform IOPIP33. hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP20.
FRU List:
573D9002 Device error SVCDOCS
Servicer Response:
Perform IOPIP16. 573D9022 Array not functional due to present
hardware configuration.
FRU List:
FI01105 Servicer Response:
Perform IOPIP22.
STORIOA FRU List:
SVCDOCS
FI01140

BACKPLN 573D9023 Array not functional due to present


hardware configuration.
FI01106 Servicer Response:
Perform IOPIP22.
573D9008 I/O card does not support functions FRU List:
expected by devices SVCDOCS
Servicer Response:
Perform IOPIP25. 573D9024 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS Servicer Response:
Perform IOPIP22.
573D9009 Call your next level of support for FRU List:
assistance SVCDOCS
FRU List:
SVCDOCS 573D9025 Disk unit is not supported at its
physical location.
573D9010 Cache data associated with attached Servicer Response:
devices cannot be found Perform Perform IOPIP21.
IOPIP31.
FRU List:
FRU List: SVCDOCS
SVCDOCS

573D9026 Array not functional due to present


573D9011 Cache data belongs to devices other hardware configuration.
than those attached
Servicer Response:
Servicer Response: Perform IOPIP22.
Perform IOPIP32.
FRU List:
FRU List: SVCDOCS
SVCDOCS

358
573D9027 • 573D9052

FRU List:
573D9027 Array not functional due to present
FI02112
hardware configuration.
Servicer Response: SVCDOCS
Perform IOPIP34.
FRU List: 573D9040 Array protection temporarily suspended
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
573D9028 Incorrect hardware configuration change restarted.
has been detected.
Servicer Response: 573D9041 Background array parity check detected
Reduce the number of arrays on this I/O adapter. and corrected errors Call your next level
Either move all the devices in an array to another I/O of support to report the problem.
adapter that supports arrays, or stop an array on this
I/O adapter. FRU List:
PTFSRCH
FRU List:
SVCDOCS
573D9042 An array parity error has been detected
and corrected
573D9029 Incorrect hardware configuration change
has been detected. Servicer Response:
Call your next level of support to report the problem.
Servicer Response:
Contact your next level of support. FRU List:
NEXTLVL
FRU List:
SVCDOCS
573D9050 Required cache data cannot be located
for a disk unit.
573D902F Array addendum Product Activity Log
entry Servicer Response:
Perform IOPIP30.
Servicer Response:
This entry contains additional array information for FRU List:
90xx reference codes when the array contains more SVCDOCS
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 573D9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
573D9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
FRU List: code.Otherwise, perform IOPIP27.
FI02112 FRU List:
SVCDOCS
SVCDOCS
573D9052 Cache data exists for device that has
573D9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
573D9032 A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21.

Chapter 5. 5xxx Reference Codes 359


573D9053 • 573DC402

FI01140
573D9053 IOA resources not available due to
previous problems
BACKPLN
Servicer Response:
Take action on other reference codes which have FI01106
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries 573D9090 Disk unit has been modified after the
for other reference codes and take action on them. last known status.

FRU List: Servicer Response:


SVCDOCS Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
573D9054 IOA resources not available due to your next level of support.
previous problems
FRU List:
Servicer Response: SVCDOCS
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D 573D9091 Incorrect hardware configuration change
IPL from removable media. Look for Product Activity has been detected.
Log entries for other reference codes and take action on Servicer Response:
them. Re-IPL the system. If any reference codes are surfaced
FRU List: use the new reference code as the entry point to the
SVCDOCS problem. If you cannot resolve the problem, contact
your next level of support.

573D9071 Link from IOA to auxiliary cache IOA FRU List:


went operational SVCDOCS

Servicer Response:
No service action required. 573D9092 Disk unit requires initialization before
use.

573D9072 Link from IOA to auxiliary cache IOA Servicer Response:


went non-operational Perform IOPIP26.

Servicer Response: FRU List:


No service action required. SVCDOCS

573D9073 Incompatible or non-operational 573D9902 System log entry only, no service action
auxiliary cache IOA attached. Perform required
IOPIP40.
FRU List: 573DC000 System log entry only, no service action
SVCDOCS required
Servicer Response:
573D9081 Device error No action is required. This reference code is logged for
information only.
FRU List:
FI01105
573DC402 Licensed Internal Code error
STORIOA Servicer Response:
Ask your next level of support for assistance.
573D9082 Device error FRU List:
Servicer Response: PTFSRCH
Perform IOPIP16.
FRU List:
FI01105

STORIOA

360
573DFF3D • 573E3101

573DFF3D I/O adapter detected a recoverable error 573E3022 SCSI bus configuration error
FRU List: Servicer Response:
STORIOA Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
ANYBRDG IOPIP17.
FRU List:
573DFF6D Recoverable system bus error USER
FRU List:
FI01107
STORIOA
STORIOA
ANYBRDG

PTFSRCH 573E3023 SCSI bus configuration error


Servicer Response:
573E3000 A permanent failure occurred Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
FRU List: IOPIP17.
FI01101
FRU List:
ANYBRDG USER

FI01107
573E3006 System bus error
FRU List: STORIOA
FI01101
573E3100 Interface error Error occurred on SCSI
ANYBRDG bus 0.

PTFSRCH Servicer Response:


Error occurred on SCSI bus 0. Perform IOPIP13.

573E3020 SCSI bus configuration error FRU List:


FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a STORIOA
possible user error or configuration error, perform
IOPIP17.
FI01140
FRU List:
USER BACKPLN

FI01107
573E3101 Interface error Error occurred on SCSI
bus 1.
STORIOA
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
573E3021 SCSI bus configuration error
FRU List:
Servicer Response: FI01107
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
STORIOA
IOPIP17.
FRU List: FI01140
USER
BACKPLN
FI01107

STORIOA

Chapter 5. 5xxx Reference Codes 361


573E3102 • 573E3151

573E3102 Interface error Error occurred on SCSI 573E3123 Bus is not operational
bus 2.
Servicer Response:
Servicer Response: Adding a device to SCSI bus 3 of the I/O Adapter
Error occurred on SCSI bus 2. Perform IOPIP13. caused the bus to become not operational. Remove the
device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
573E3140 Bus is operational
FI01140
Servicer Response:
BACKPLN This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
573E3103 Interface error Error occurred on SCSI
bus 3.
573E3141 Bus is operational
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13. Servicer Response:
This reference code and the 3121 reference code that
FRU List: occurred before it require no service action because
FI01107 SCSI bus 1 is now operational.

STORIOA
573E3142 Bus is operational
FI01140 Servicer Response:
This reference code and the 3122 reference code that
BACKPLN occurred before it require no service action because
SCSI bus 2 is now operational.
573E3120 Bus is not operational
573E3143 Bus is operational
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter Servicer Response:
caused the bus to become not operational. Remove the This reference code and the 3123 reference code that
device. occurred before it require no service action because
SCSI bus 3 is now operational.
FRU List:
SVCDOCS
573E3150 SCSI bus configuration error
573E3121 Bus is not operational Servicer Response:
Internal and external SCSI cables are connected to SCSI
Servicer Response:
bus 0 at the same time. Correct the SCSI bus 0
Adding a device to SCSI bus 1 of the I/O Adapter
configuration.
caused the bus to become not operational. Remove the
device. FRU List:
SVCDOCS
FRU List:
SVCDOCS
573E3151 SCSI bus configuration error
573E3122 Bus is not operational Servicer Response:
Internal and external SCSI cables are connected to SCSI
Servicer Response:
bus 1 at the same time. Correct the SCSI bus 1
Adding a device to SCSI bus 2 of the I/O Adapter
configuration.
caused the bus to become not operational. Remove the
device. FRU List:
SVCDOCS
FRU List:
SVCDOCS

362
573E3200 • 573E8145

573E3200 A tape/CD or disk device reported a 573E8009 Impending cache battery pack failure
failure
FRU List:
FRU List: CACHBAT
FI01105
573E8100 Licensed Internal Code error
STORIOA
FRU List:
MEDIA PTFSRCH

STORIOA
573E3202 Storage subsystem configuration error
Servicer Response:
573E8130 IOA detected recoverable device bus
The device is not supported in the current
error
configuration. An I/O processor might be required.
Servicer Response:
FRU List:
An error occurred on SCSI bus 0. No action is required.
SVCDOCS
This reference code is logged for information only.

573E3400 Device error


573E8131 IOA detected recoverable device bus
Servicer Response: error
NOTE: If external devices are attached check EXTSCSI
Servicer Response:
and DEVTERM first.
An error occurred on SCSI bus 1. No action is required.
FRU List: This reference code is logged for information only.
FI02112
573E8132 IOA detected recoverable device bus
STORIOA error

FI01106 Servicer Response:


An error occurred on SCSI bus 2. No action is required.
FI01140 This reference code is logged for information only.

573E3401 Device backplane problem 573E8133 IOA detected recoverable device bus
error
FRU List:
DEVBPLN Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
573E3501 Licensed Internal Code error
Servicer Response: 573E8140 IOA detected recoverable device bus
The device type is either unsupported or the code has error
not been loaded to support it.
Servicer Response:
FRU List: No action is required. This reference code is logged for
FI01105 information only.

PTFSRCH
573E8141 IOA detected recoverable device error

573E3601 System log entry only, no service action Servicer Response:


required No action is required. This reference code is logged for
information only.

573E8008 A permanent cache battery pack failure


occurred 573E8145 A recoverable error occurred

FRU List: FRU List:


CACHBAT STORIOA

STORIOA

Chapter 5. 5xxx Reference Codes 363


573E8146 • 573E9002

PTFSRCH
573E8146 Disk device detected recoverable error
FRU List:
573E8301 Not valid condition in Licensed Internal
FI01105
Code
FRU List:
573E8150 A permanent failure occurred
PTFSRCH
FRU List:
STORIOA STORIOA

ANYBRDG
573E8302 Missing Licensed Internal Code
Servicer Response:
573E8151 Licensed Internal Code error
Ensure that the code necessary to support this I/O
FRU List: adapter is loaded.
PTFSRCH
FRU List:
SVCDOCS
STORIOA
STORIOA
573E8155 A permanent failure occurred
FRU List: 573E8400 Licensed Internal Code error
PTFSRCH
FRU List:
PTFSRCH
STORIOA

573E8404 System log entry only, no service action


573E8156 A permanent failure occurred
required
FRU List:
PTFSRCH
573E9000 Device error
STORIOA FRU List:
FI01105
573E8157 I/O adapter card error
STORIOA
Servicer Response:
Display the Service Action Log entry for this SRC. If
573E9001 Device configuration error
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates Servicer Response:
SVCDOCS, then do NOT replace the I/O adapter. This Perform IOPIP33.
is a recoverable error. Perform the following for the
FRU List:
I/O processor that the I/O adapter is attached to:
SVCDOCS
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP 573E9002 Device error
may then need to be Varied On. Servicer Response:
2. If disk units are not attached, perform the ″VRYCFG Perform IOPIP16.
RESET(*YES)″ command to reset the IOP and Vary
On attached resources. FRU List:
FI01105
FRU List:
SVCDOCS STORIOA

573E8300 IOA hardware error or PCI bus error FI01140

FRU List: BACKPLN


STORIOA
FI01106
ANYBRDG

364
573E9008 • 573E9029

573E9008 I/O card does not support functions 573E9023 Array not functional due to present
expected by devices hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP25. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS

573E9009 Call your next level of support for 573E9024 Array not functional due to present
assistance hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP22.
FRU List:
573E9010 Cache data associated with attached SVCDOCS
devices cannot be found Perform
IOPIP31.
573E9025 Disk unit is not supported at its
FRU List: physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21.
573E9011 Cache data belongs to devices other
FRU List:
than those attached
SVCDOCS
Servicer Response:
Perform IOPIP32.
573E9026 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
573E9020 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
573E9027 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP34.
573E9021 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
573E9028 Incorrect hardware configuration change
FRU List: has been detected.
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
573E9022 Array not functional due to present Either move all the devices in an array to another I/O
hardware configuration. adapter that supports arrays, or stop an array on this
I/O adapter.
Servicer Response:
Perform IOPIP22. FRU List:
SVCDOCS
FRU List:
SVCDOCS
573E9029 Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:

Chapter 5. 5xxx Reference Codes 365


573E902F • 573E9071

SVCDOCS
573E9050 Required cache data cannot be located
for a disk unit.
573E902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP30.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 573E9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
573E9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27.
FRU List:
FI02112 FRU List:
SVCDOCS
SVCDOCS
573E9052 Cache data exists for device that has
573E9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
573E9032 A disk unit in a RAID array is missing
or failed
573E9053 IOA resources not available due to
Servicer Response: previous problems
The array is still protected, but the disk unit should be
Servicer Response:
replaced. Perform IOPIP21.
Take action on other reference codes which have
FRU List: surfaced.If you cannot get to SST or DST, and cannot
FI02112 perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
SVCDOCS for other reference codes and take action on them.
FRU List:
573E9040 Array protection temporarily suspended SVCDOCS

Servicer Response:
No action required. Protection will be automatically 573E9054 IOA resources not available due to
restarted. previous problems
Servicer Response:
573E9041 Background array parity check detected Power off the system and remove all new or
and corrected errors Call your next level replacement disk units. IPL the system to DST. If you
of support to report the problem. cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
FRU List: Log entries for other reference codes and take action on
PTFSRCH them.
FRU List:
573E9042 An array parity error has been detected SVCDOCS
and corrected
Servicer Response: 573E9071 Link from IOA to auxiliary cache IOA
Call your next level of support to report the problem. went operational
FRU List: Servicer Response:
NEXTLVL No service action required.

366
573E9072 • 57FF3006

573E9072 Link from IOA to auxiliary cache IOA 573E9092 Disk unit requires initialization before
went non-operational use.
Servicer Response: Servicer Response:
No service action required. Perform IOPIP26.
FRU List:
573E9073 Incompatible or non-operational SVCDOCS
auxiliary cache IOA attached. Perform
IOPIP40.
573E9902 System log entry only, no service action
FRU List: required
SVCDOCS
573EC000 System log entry only, no service action
573E9081 Device error required
FRU List: Servicer Response:
FI01105 No action is required. This reference code is logged for
information only.
STORIOA
573EC402 Licensed Internal Code error
573E9082 Device error
Servicer Response:
Servicer Response: Ask your next level of support for assistance.
Perform IOPIP16.
FRU List:
FRU List: PTFSRCH
FI01105
573EFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
FI01140 STORIOA

BACKPLN ANYBRDG

FI01106 573EFF6D Recoverable system bus error


FRU List:
573E9090 Disk unit has been modified after the STORIOA
last known status.
Servicer Response: ANYBRDG
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the PTFSRCH
problem. If you cannot resolve the problem, contact
your next level of support.
57FF3000 A permanent failure occurred
FRU List:
FRU List:
SVCDOCS
FI01101

573E9091 Incorrect hardware configuration change ANYBRDG


has been detected.
Servicer Response: 57FF3006 System bus error
Re-IPL the system. If any reference codes are surfaced
FRU List:
use the new reference code as the entry point to the
FI01101
problem. If you cannot resolve the problem, contact
your next level of support.
ANYBRDG
FRU List:
SVCDOCS PTFSRCH

Chapter 5. 5xxx Reference Codes 367


57FF3020 • 57FF3120

FRU List:
57FF3020 SCSI bus configuration error
FI01107
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a STORIOA
possible user error or configuration error, perform
IOPIP17. FI01140
FRU List:
USER DEVBPLN

FI01107 57FF3101 Interface error Error occurred on SCSI


bus 1.
STORIOA
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13.
57FF3021 SCSI bus configuration error
FRU List:
Servicer Response: FI01107
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform STORIOA
IOPIP17.
FRU List: FI01140
USER
DEVBPLN
FI01107
57FF3102 Interface error Error occurred on SCSI
STORIOA bus 2.
Servicer Response:
57FF3022 SCSI bus configuration error Error occurred on SCSI bus 2. Perform IOPIP13.
Servicer Response: FRU List:
Error occurred on SCSI bus 2. To correct or isolate a FI01107
possible user error or configuration error, perform
IOPIP17. STORIOA
FRU List:
USER FI01140

FI01107 DEVBPLN

STORIOA 57FF3103 Interface error Error occurred on SCSI


bus 3.
57FF3023 SCSI bus configuration error Servicer Response:
Servicer Response: Error occurred on SCSI bus 3. Perform IOPIP13.
Error occurred on SCSI bus 3. To correct or isolate a FRU List:
possible user error or configuration error, perform FI01107
IOPIP17.
FRU List: STORIOA
USER
FI01140
FI01107
DEVBPLN
STORIOA
57FF3120 Bus is not operational
57FF3100 Interface error Error occurred on SCSI Servicer Response:
bus 0. Adding a device to SCSI bus 0 of the I/O Adapter
Servicer Response: caused the bus to become not operational. Remove the
Error occurred on SCSI bus 0. Perform IOPIP13. device.

368
57FF3121 • 57FF3401

FRU List:
57FF3150 SCSI bus configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
57FF3121 Bus is not operational
bus 0 at the same time. Correct the SCSI bus 0
Servicer Response: configuration.
Adding a device to SCSI bus 1 of the I/O Adapter
FRU List:
caused the bus to become not operational. Remove the
SVCDOCS
device.
FRU List:
57FF3151 SCSI bus configuration error
SVCDOCS
Servicer Response:
Internal and external SCSI cables are connected to SCSI
57FF3122 Bus is not operational
bus 1 at the same time. Correct the SCSI bus 1
Servicer Response: configuration.
Adding a device to SCSI bus 2 of the I/O Adapter
FRU List:
caused the bus to become not operational. Remove the
SVCDOCS
device.
FRU List:
57FF3200 A tape/CD or disk device reported a
SVCDOCS
failure
FRU List:
57FF3123 Bus is not operational
FI01105
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter STORIOA
caused the bus to become not operational. Remove the
device. MEDIA
FRU List:
SVCDOCS 57FF3202 Storage subsystem configuration error
Servicer Response:
57FF3140 Bus is operational The device is not supported in the current
configuration. An I/O processor might be required.
Servicer Response:
This reference code and the 3120 reference code that FRU List:
occurred before it require no service action because SVCDOCS
SCSI bus 0 is now operational.

57FF3400 Device error


57FF3141 Bus is operational
Servicer Response:
Servicer Response: NOTE: If external devices are attached check EXTSCSI
This reference code and the 3121 reference code that and DEVTERM first.
occurred before it require no service action because
SCSI bus 1 is now operational. FRU List:
FI02112

57FF3142 Bus is operational STORIOA


Servicer Response:
This reference code and the 3122 reference code that FI01106
occurred before it require no service action because
SCSI bus 2 is now operational. FI01140

57FF3143 Bus is operational 57FF3401 Device backplane problem

Servicer Response: FRU List:


This reference code and the 3123 reference code that DEVBPLN
occurred before it require no service action because
SCSI bus 3 is now operational.

Chapter 5. 5xxx Reference Codes 369


57FF3501 • 57FF8150

57FF3501 Licensed Internal Code error 57FF8132 IOA detected recoverable device bus
error
Servicer Response:
The device type is either unsupported or the code has Servicer Response:
not been loaded to support it. An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
FRU List:
FI01105
57FF8133 IOA detected recoverable device bus
PTFSRCH error
Servicer Response:
57FF3601 System log entry only, no service action An error occurred on SCSI bus 3. No action is required.
required This reference code is logged for information only.

57FF8008 A permanent cache battery pack failure 57FF8140 IOA detected recoverable device bus
occurred error

User response: Servicer Response:


No action is required. This reference code is logged for
Note: Under a certain configuration, this SRC may not information only.
represent an error that requires a service action.
Depending on the configuration of the system, the 57FF8141 IOA detected recoverable device error
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow Servicer Response:
attachment of OEM Storage that emulates a Load No action is required. This reference code is logged for
Source drive. If this is the case, this error will be posted information only.
each time the IOA is IPLed and it can be ignored.
FRU List: 57FF8145 A recoverable error occurred
CACHBAT
FRU List:
STORIOA
STORIOA

57FF8146 Disk device detected recoverable error


57FF8009 Impending cache battery pack failure
User response:
FRU List:
CACHBAT
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
57FF8100 Licensed Internal Code error Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
FRU List: IOA Cache may have been disabled to allow
PTFSRCH attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
STORIOA each time the IOA is IPLed and it can be ignored.
FRU List:
57FF8130 IOA detected recoverable device bus FI01105
error
Servicer Response: 57FF8150 A permanent failure occurred
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only. User response:

Note: Under a certain configuration, this SRC may not


57FF8131 IOA detected recoverable device bus represent an error that requires a service action.
error Depending on the configuration of the system, the
Servicer Response: Storage IOA may have been altered and/or the Storage
An error occurred on SCSI bus 1. No action is required. IOA Cache may have been disabled to allow
This reference code is logged for information only. attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.

370
57FF8151 • 57FF9002

FRU List:
57FF8301 Not valid condition in Licensed Internal
STORIOA
Code

ANYBRDG FRU List:


PTFSRCH
57FF8151 Licensed Internal Code error
STORIOA
FRU List:
PTFSRCH
57FF8302 Missing Licensed Internal Code
STORIOA Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
57FF8155 A permanent failure occurred
FRU List:
FRU List: SVCDOCS
PTFSRCH
STORIOA
STORIOA

57FF8400 Licensed Internal Code error


57FF8156 A permanent failure occurred
FRU List:
FRU List: PTFSRCH
PTFSRCH

STORIOA 57FF8404 System log entry only, no service action


required

57FF8157 I/O adapter card error


57FF9000 Device error
Servicer Response:
Display the Service Action Log entry for this SRC. If FRU List:
the Failing Item indicates an I/O adapter, then replace FI01105
the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This STORIOA
is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to:
57FF9001 Device configuration error
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to Servicer Response:
re-IPL the IOP. Other resources attached to the IOP Perform IOPIP33.
may then need to be Varied On. FRU List:
2. If disk units are not attached, perform the ″VRYCFG SVCDOCS
RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
57FF9002 Device error
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP16.
FRU List:
57FF8300 IOA hardware error or PCI bus error
FI01105
FRU List:
STORIOA STORIOA

ANYBRDG FI01140

PTFSRCH BACKPLN

FI01106

Chapter 5. 5xxx Reference Codes 371


57FF9008 • 57FF9029

57FF9008 I/O card does not support functions 57FF9023 Array not functional due to present
expected by devices hardware configuration.
Servicer Response: Servicer Response:
Perform IOPIP25. Perform IOPIP22.
FRU List: FRU List:
SVCDOCS SVCDOCS

57FF9009 Call your next level of support for 57FF9024 Array not functional due to present
assistance hardware configuration.
FRU List: Servicer Response:
SVCDOCS Perform IOPIP22.
FRU List:
57FF9010 Cache data associated with attached SVCDOCS
devices cannot be found Perform
IOPIP31.
57FF9025 Disk unit is not supported at its
FRU List: physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21.
57FF9011 Cache data belongs to devices other
FRU List:
than those attached
SVCDOCS
Servicer Response:
Perform IOPIP32.
57FF9026 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP22.
57FF9020 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
57FF9027 Array not functional due to present
FRU List: hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP34.
57FF9021 Array not functional due to present
FRU List:
hardware configuration.
SVCDOCS
Servicer Response:
Perform IOPIP20.
57FF9028 Incorrect hardware configuration change
FRU List: has been detected.
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
57FF9022 Array not functional due to present Either move all the devices in an array to another I/O
hardware configuration. adapter that supports arrays, or stop an array on this
I/O adapter.
Servicer Response:
Perform IOPIP22. FRU List:
SVCDOCS
FRU List:
SVCDOCS
57FF9029 Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:

372
57FF902F • 57FF9071

SVCDOCS
57FF9050 Required cache data cannot be located
for a disk unit.
57FF902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP30.
Servicer Response:
FRU List:
This entry contains additional array information for
SVCDOCS
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting 57FF9051 Cache data exists for a missing or failed
point for this problem. device
Servicer Response:
57FF9030 Array no longer protected due to If all configured units are missing, a 9054 reference
missing or failed disk unit. Perform code may appear in the product activity log. If so,
IOPIP21. perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27.
FRU List:
FI02112 FRU List:
SVCDOCS
SVCDOCS
57FF9052 Cache data exists for device that has
57FF9031 Array protection temporarily suspended been modified.
Servicer Response: Servicer Response:
No action required. Protection will be automatically Contact your next level of support.
restarted.
FRU List:
SVCDOCS
57FF9032 A disk unit in a RAID array is missing
or failed
57FF9053 IOA resources not available due to
Servicer Response: previous problems
The array is still protected, but the disk unit should be
Servicer Response:
replaced. Perform IOPIP21.
Take action on other reference codes which have
FRU List: surfaced.If you cannot get to SST or DST, and cannot
FI02112 perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
SVCDOCS for other reference codes and take action on them.
FRU List:
57FF9040 Array protection temporarily suspended SVCDOCS

Servicer Response:
No action required. Protection will be automatically 57FF9054 IOA resources not available due to
restarted. previous problems
Servicer Response:
57FF9041 Background array parity check detected Power off the system and remove all new or
and corrected errors Call your next level replacement disk units. IPL the system to DST. If you
of support to report the problem. cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
FRU List: Log entries for other reference codes and take action on
PTFSRCH them.
FRU List:
57FF9042 An array parity error has been detected SVCDOCS
and corrected
Servicer Response: 57FF9071 Link from IOA to auxiliary cache IOA
Call your next level of support to report the problem. went operational
FRU List: Servicer Response:
NEXTLVL No service action required.

Chapter 5. 5xxx Reference Codes 373


57FF9072 • 57FFFF6D

57FF9072 Link from IOA to auxiliary cache IOA 57FF9092 Disk unit requires initialization before
went non-operational use.
Servicer Response: Servicer Response:
No service action required. Perform IOPIP26.
FRU List:
57FF9073 Incompatible or non-operational SVCDOCS
auxiliary cache IOA attached. Perform
IOPIP40.
57FF9902 System log entry only, no service action
FRU List: required
SVCDOCS
57FFC000 System log entry only, no service action
57FF9081 Device error required
FRU List: Servicer Response:
FI01105 No action is required. This reference code is logged for
information only.
STORIOA
57FFC402 Licensed Internal Code error
57FF9082 Device error
Servicer Response:
Servicer Response: Ask your next level of support for assistance.
Perform IOPIP16.
FRU List:
FRU List: PTFSRCH
FI01105
57FFFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
FI01140 STORIOA

BACKPLN ANYBRDG

FI01106 57FFFF6D Recoverable system bus error


FRU List:
57FF9090 Disk unit has been modified after the STORIOA
last known status.
Servicer Response: ANYBRDG
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the PTFSRCH
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS

57FF9091 Incorrect hardware configuration change


has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS

374
573AB9B0 • 573CB200

(573A, 576A) Reference codes


573A, 576A Reference codes.

Find the reference code in the following list.

573AB9B0 I/O adapter hardware error detected 576AB9B0 I/O adapter hardware error detected
FRU List: FRU List:
IOA IOA

AJDG301 AJDG301

(573B) Reference codes


573B Reference codes.

Find the reference code in the following list.


FRU List:
573BA6D9 I/O adapter hardware error detected
IOA
FRU List:
IOA AJDG301

FI00722
573BB200 I/O adapter hardware error detected
AJDG301 FRU List:
AJDG301
573BA6E3 Ethernet adapter or network device
IOA
cabling error.
FRU List:
573BB300 I/O adapter hardware error detected
FI00722
FRU List:
UJE40 IOA

IOA AJDG301

573BB100 I/O adapter hardware error detected

(573C) Reference codes


573C Reference codes.

Find the reference code in the following list.


UJE40
573CA6D9 I/O adapter hardware error detected
FRU List: IOA
IOA
573CB100 I/O adapter hardware error detected
FI00722
FRU List:
AJDG301 IOA

AJDG301
573CA6E3 Ethernet adapter or network device
cabling error.
573CB200 I/O adapter hardware error detected
FRU List:
FI00722 FRU List:

Chapter 5. 5xxx Reference Codes 375


573CB300 • 57559101

AJDG301 FRU List:


IOA
IOA
AJDG301
573CB300 I/O adapter hardware error detected

(5755) Tape unit reference codes


A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
If the attached device is an external device, do the
57553202 Tape unit configuration error
following before exchanging any parts:
Servicer Response: 1. If an interposer is required, make sure that it is
Before exchanging anyparts, verify that the following connected between the I/O processor and the SCSI
condition is not present: cable.
v The attached device type or model is only supported 2. Ensure that the SCSI cable is seated correctly, and
on an I/O adapter that is attached to an I/O that there are no bent or damaged pins on the SCSI
processor. cable.
FRU List: 3. Ensure that a terminating plug is attached to the
UH7CNFG device end of the SCSI cable.
FRU List:
FI00871
FI00871

57559020 Tape unit configuration error FI01112


Servicer Response:
FI00872
Before exchanging anyparts, verify that the following
conditions are not present:
DEVTERM
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time. 57559101 Fibre Channel interface error detected
v An unsupported device type or model is attached. Servicer Response:
FRU List: If the attacheddevice is an external device, do the
UH7CNFG following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
FI00871 connected to the ports.
2. Clean the Fibre Channel connectors.
PTFSRCH 3. If there is a hub attached, verify that the hub is
operational.
57559100 Interface error detected by system or by 4. If there is a gateway device attached, refer to the
tape unit gateway device service documentation for
additional problem analysis procedures.
Servicer Response:

376
57559102 • 57559211

5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FCIOA 4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FCDEV FRU List:
FI00871
FCCABLE
FI01112
57559102 Gateway device detected a SCSI
interface error FI00872

Servicer Response: DEVTERM


Usethe gateway device service documentation to
analyze the problem. MH7TMED
FRU List:
FI00871 57559202 Tape unit failed after Licensed Internal
Code was loaded
FCGATE
Servicer Response:
FI00872 If the attached device is an external device, do the
following before exchanging any parts:
DEVTERM 1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
57559200 Tape unit is not responding connected between the I/O processor and the SCSI
cable.
Servicer Response: 3. Ensure that the SCSI cable is seated correctly, and
If the attached deviceis an external device, do the that there are no bent or damaged pins on the SCSI
following before exchanging any parts: cable.
1. Ensure that the device is powered on. 4. Ensure that a terminating plug is attached to the
2. If an interposer is required, make sure that it is device end of the SCSI cable.
connected between the I/O processor and the SCSI
cable. FRU List:
FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
FI01112
cable.
4. Ensure that a terminating plug is attached to the FI00872
device end of the SCSI cable.
FRU List: DEVTERM
FI00871
57559210 Illegal or unsupported tape unit
FI01112 response

FI00872 FRU List:


FI00871
DEVTERM
FI01112

57559201 Tape unit command timeout PTFSRCH


Servicer Response:
If the attached deviceis an external device, do the 57559211 Gateway device detected a bus protocol
following before exchanging any parts: error
1. Ensure that the device is powered on.
Servicer Response:
2. If an interposer is required, make sure that it is Usethe gateway device service documentation to
connected between the I/O processor and the SCSI analyze the problem.
cable.
FRU List:

Chapter 5. 5xxx Reference Codes 377


57559300 • 57559355

FCGATE
57559320 Tape device Licensed Internal Code
failure
FCIOA
FRU List:
FI00871 FI00130

ANYFC FI00871

FCCABLE 57559321 Gateway device Licensed Internal Code


error
FI00872
Servicer Response:
DEVTERM Use thegateway device service documenation to
analyze the problem.

57559300 Tape unit failure FRU List:


FCCODE
FRU List:
FI00871
57559350 Tape unit detected a read or write error
on tape medium
57559301 Tape device failure, redundancy lost
Servicer Response:
Servicer Response: A permanent read or write error occurred. Clean the
The tape unitdetected a hardware failure that does not tape unit and retry the operation.
prevent the tape unit from completing the current
operation. If cleaning the tape unit does not correct the problem,
FRU List: exchange the tape media.
FI00871 FRU List:
MH7TMED
57559302 Tape device failure or media error
UH7CLN
Servicer Response:
The tape unitdetected a failure that may be caused by a FI00871
hardware failure or a media error.

Refer to the tape unit service information for possible 57559351 Tape with excessive error rate was
information on diagnositic tests that can be run to mounted in tape device.
isolate between hardware and media failures. Servicer Response:
FRU List: The tape unit detected that the mounted tape cartridge
MH7TMED has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FI00871 FRU List:
MH7TMED
57559303 Gateway device failure
UH7CLN
Servicer Response:
Use the gateway device servicedocumenation to FI00871
analyze the problem.
FRU List: 57559355 The data format is incorrect; the tape
FCGATE cannot be read
Servicer Response:
57559310 Licensed Internal Code for the tape unit The tape unit has detected that the data format on the
is not correct tape media is not supported.
FRU List:
PTFSRCH Clean the tape unit and retry the operation.

FI00871 If the operation continues to fail, use a different tape


cartridge.

378
57559500 • 5755FFF6

FRU List:
57559899 Problem analysis completed, the
UH7USER
problem has been corrected.

MH7TMED Servicer Response:


This reference code is used for ending Online Problem
UH7CLN Analysis when no problem was found or the problem
was corrected.
FI00871 FRU List:
UH7FIXD
57559500 Licensed Internal Code error.
Servicer Response: 57559900 Licensed Internal Code for tape unit
If the system is operational, perform a dump of the I/O was not upgraded
processor data. For more information, see Performing an Servicer Response:
IOP dump using hardware service manager. The I/O processor loading of Licensed Internal Code
FRU List: (LIC) to the programmable tape unit was not
PTFSRCH completed.

The tape unit will continue to operate with the


57559800 System successfully recovered from previous LIC. You may do either of the following:
temporary I/O error
v Wait for next IPL when the system will attempt to
Servicer Response: load the LIC for the tape drive again.
No action required. This reference code is logged for v Perform TU-PIP4 to reset the IOP and the tape unit.
information only. When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
57559801 System successfully recovered from LIC.
temporary I/O error FRU List:
Servicer Response: UH7USER
No action required. This reference code is logged for
information only. 57559901 Tape performance statistics logged.
Servicer Response:
57559802 System successfully recovered from No action required. This reference code is logged for
temporary I/O error information only.
Servicer Response:
No action required. This reference code is logged for 57559902 An IOP dump was initiated
information only.
Servicer Response:
No action required.
57559803 System successfully recovered from
temporary I/O error
5755FFF6 Tape volume statistics logged (no action
Servicer Response: required)
No action required. This reference code is logged for
information only.

57559804 System successfully recovered from


temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.

57559810 Problem analysis has determined a part


should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)

Chapter 5. 5xxx Reference Codes 379


380
Chapter 6. 6xxx Reference Codes
6xxx Reference Codes

(6149) Reference codes


1. Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of
word 1). These 8 characters are the reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.

FRU List:
6149B904 I/O adapter Licensed Internal Code
FI00719
failed.
FRU List: FI00718
AJDGP01
AJDGP01
FI00719
MA_BRDG
6149B920 I/O adapter Licensed Internal Code
failed. 6149B934 Incompatible hardware detected.
FRU List: FRU List:
AJDGP01 FI00719

FI00718 FI00718

FI00719

6149B921 I/O adapter hardware error detected

(6279, 6381, 6382, 6383, 6384, 6386, 6387, 63A0) Tape unit reference
codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
Servicer Response:
62793202 Tape unit configuration error

© Copyright IBM Corp. 2007 381


62799020 • 62799200

Before exchanging anyparts, verify that the following 2. Clean the Fibre Channel connectors.
condition is not present: 3. If there is a hub attached, verify that the hub is
v The attached device type or model is only supported operational.
on an I/O adapter that is attached to an I/O 4. If there is a gateway device attached, refer to the
processor. gateway device service documentation for
FRU List: additional problem analysis procedures.
UH7CNFG 5. refer to the tape device service documentation for
additonal problem analysis procedures.
FI00871
FRU List:
FCIOA
62799020 Tape unit configuration error
FCDEV
Servicer Response:
Before exchanging anyparts, verify that the following
FCCABLE
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd 62799102 Gateway device detected a SCSI
devices at the same time. interface error
v An unsupported device type or model is attached. Servicer Response:
Usethe gateway device service documentation to
FRU List:
analyze the problem.
UH7CNFG
FRU List:
FI00871 FI00871

PTFSRCH FCGATE

FI00872
62799100 Interface error detected by system or by
tape unit
DEVTERM
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts: 62799200 Tape unit is not responding
1. If an interposer is required, make sure that it is Servicer Response:
connected between the I/O processor and the SCSI If the attached deviceis an external device, do the
cable. following before exchanging any parts:
2. Ensure that the SCSI cable is seated correctly, and 1. Ensure that the device is powered on.
that there are no bent or damaged pins on the SCSI 2. If an interposer is required, make sure that it is
cable. connected between the I/O processor and the SCSI
3. Ensure that a terminating plug is attached to the cable.
device end of the SCSI cable. 3. Ensure that the SCSI cable is seated correctly, and
FRU List: that there are no bent or damaged pins on the SCSI
FI00871 cable.
4. Ensure that a terminating plug is attached to the
FI01112 device end of the SCSI cable.
FRU List:
FI00872 FI00871

DEVTERM FI01112

62799101 Fibre Channel interface error detected FI00872

Servicer Response: DEVTERM


If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.

382
62799201 • 62799303

PTFSRCH
62799201 Tape unit command timeout
Servicer Response:
62799211 Gateway device detected a bus protocol
If the attached deviceis an external device, do the
error
following before exchanging any parts:
1. Ensure that the device is powered on. Servicer Response:
Usethe gateway device service documentation to
2. If an interposer is required, make sure that it is
analyze the problem.
connected between the I/O processor and the SCSI
cable. FRU List:
3. Ensure that the signal cable is seated correctly, and FCGATE
that there are no bent or damaged pins on the SCSI
cable. FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. FI00871

FRU List: ANYFC


FI00871
FCCABLE
FI01112
FI00872
FI00872
DEVTERM
DEVTERM

MH7TMED 62799300 Tape unit failure


FRU List:
62799202 Tape unit failed after Licensed Internal FI00871
Code was loaded
Servicer Response: 62799301 Tape device failure, redundancy lost
If the attached device is an external device, do the Servicer Response:
following before exchanging any parts: The tape unitdetected a hardware failure that does not
1. Ensure that the device is powered on. prevent the tape unit from completing the current
2. If an interposer is required, make sure that it is operation.
connected between the I/O processor and the SCSI FRU List:
cable. FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
62799302 Tape device failure or media error
cable.
4. Ensure that a terminating plug is attached to the Servicer Response:
device end of the SCSI cable. The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
FRU List:
FI00871 Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
FI01112 isolate between hardware and media failures.

FI00872 FRU List:


MH7TMED
DEVTERM
FI00871

62799210 Illegal or unsupported tape unit


response 62799303 Gateway device failure

FRU List: Servicer Response:


FI00871 Use the gateway device servicedocumenation to
analyze the problem.
FI01112 FRU List:
FCGATE

Chapter 6. 6xxx Reference Codes 383


62799310 • 62799803

62799310 Licensed Internal Code for the tape unit 62799355 The data format is incorrect; the tape
is not correct cannot be read
FRU List: Servicer Response:
PTFSRCH The tape unit has detected that the data format on the
tape media is not supported.
FI00871
Clean the tape unit and retry the operation.
62799320 Tape device Licensed Internal Code
If the operation continues to fail, use a different tape
failure
cartridge.
FRU List:
FRU List:
FI00130
UH7USER
FI00871
MH7TMED

62799321 Gateway device Licensed Internal Code UH7CLN


error
Servicer Response: FI00871
Use thegateway device service documenation to
analyze the problem. 62799500 Licensed Internal Code error.
FRU List: Servicer Response:
FCCODE If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
62799350 Tape unit detected a read or write error IOP dump using hardware service manager.
on tape medium FRU List:
Servicer Response: PTFSRCH
A permanent read or write error occurred. Clean the
tape unit and retry the operation. 62799800 System successfully recovered from
temporary I/O error
If cleaning the tape unit does not correct the problem,
exchange the tape media. Servicer Response:
No action required. This reference code is logged for
FRU List: information only.
MH7TMED
62799801 System successfully recovered from
UH7CLN
temporary I/O error
FI00871 Servicer Response:
No action required. This reference code is logged for
information only.
62799351 Tape with excessive error rate was
mounted in tape device.
62799802 System successfully recovered from
Servicer Response:
temporary I/O error
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is Servicer Response:
recommended that you exchange the tape cartridge. No action required. This reference code is logged for
information only.
FRU List:
MH7TMED
62799803 System successfully recovered from
UH7CLN temporary I/O error
Servicer Response:
FI00871 No action required. This reference code is logged for
information only.

384
62799804 • 63819100

62799804 System successfully recovered from 6279FFF6 Tape volume statistics logged (no action
temporary I/O error required)
Servicer Response:
No action required. This reference code is logged for 63813202 Tape unit configuration error
information only.
Servicer Response:
Before exchanging anyparts, verify that the following
62799810 Problem analysis has determined a part condition is not present:
should be replaced. v The attached device type or model is only supported
Servicer Response: on an I/O adapter that is attached to an I/O
This reference code is used for ending Online Problem processor.
Analysis with a list of failing items. (Information Only) FRU List:
UH7CNFG
62799899 Problem analysis completed, the
problem has been corrected. FI00871

Servicer Response:
This reference code is used for ending Online Problem 63819020 Tape unit configuration error
Analysis when no problem was found or the problem Servicer Response:
was corrected. Before exchanging anyparts, verify that the following
FRU List: conditions are not present:
UH7FIXD v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
62799900 Licensed Internal Code for tape unit
was not upgraded v An unsupported device type or model is attached.

Servicer Response: FRU List:


The I/O processor loading of Licensed Internal Code UH7CNFG
(LIC) to the programmable tape unit was not
completed. FI00871

The tape unit will continue to operate with the PTFSRCH


previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to 63819100 Interface error detected by system or by
load the LIC for the tape drive again. tape unit
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
If the attached device is an external device, do the
level of LIC, the IOP will attempt to load the new
following before exchanging any parts:
LIC.
1. If an interposer is required, make sure that it is
FRU List: connected between the I/O processor and the SCSI
UH7USER cable.
2. Ensure that the SCSI cable is seated correctly, and
62799901 Tape performance statistics logged. that there are no bent or damaged pins on the SCSI
cable.
Servicer Response:
No action required. This reference code is logged for 3. Ensure that a terminating plug is attached to the
information only. device end of the SCSI cable.
FRU List:
62799902 An IOP dump was initiated FI00871

Servicer Response: FI01112


No action required.
FI00872

DEVTERM

Chapter 6. 6xxx Reference Codes 385


63819101 • 63819202

FI00872
63819101 Fibre Channel interface error detected
Servicer Response: DEVTERM
If the attacheddevice is an external device, do the
following before exchanging any parts:
63819201 Tape unit command timeout
1. Ensure that the Fibre Channel cable is correctly
connected to the ports. Servicer Response:
2. Clean the Fibre Channel connectors. If the attached deviceis an external device, do the
following before exchanging any parts:
3. If there is a hub attached, verify that the hub is
operational. 1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the 2. If an interposer is required, make sure that it is
gateway device service documentation for connected between the I/O processor and the SCSI
additional problem analysis procedures. cable.
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FCIOA device end of the SCSI cable.

FCDEV FRU List:


FI00871
FCCABLE
FI01112

63819102 Gateway device detected a SCSI FI00872


interface error
Servicer Response: DEVTERM
Usethe gateway device service documentation to
analyze the problem. MH7TMED
FRU List:
FI00871 63819202 Tape unit failed after Licensed Internal
Code was loaded
FCGATE
Servicer Response:
If the attached device is an external device, do the
FI00872 following before exchanging any parts:
1. Ensure that the device is powered on.
DEVTERM
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
63819200 Tape unit is not responding cable.
Servicer Response: 3. Ensure that the SCSI cable is seated correctly, and
If the attached deviceis an external device, do the that there are no bent or damaged pins on the SCSI
following before exchanging any parts: cable.
1. Ensure that the device is powered on. 4. Ensure that a terminating plug is attached to the
2. If an interposer is required, make sure that it is device end of the SCSI cable.
connected between the I/O processor and the SCSI FRU List:
cable. FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FI01112
cable.
4. Ensure that a terminating plug is attached to the FI00872
device end of the SCSI cable.
DEVTERM
FRU List:
FI00871

FI01112

386
63819210 • 63819351

63819210 Illegal or unsupported tape unit 63819303 Gateway device failure


response
Servicer Response:
FRU List: Use the gateway device servicedocumenation to
FI00871 analyze the problem.
FRU List:
FI01112
FCGATE
PTFSRCH
63819310 Licensed Internal Code for the tape unit
is not correct
63819211 Gateway device detected a bus protocol
error FRU List:
PTFSRCH
Servicer Response:
Usethe gateway device service documentation to
FI00871
analyze the problem.
FRU List:
63819320 Tape device Licensed Internal Code
FCGATE
failure
FCIOA FRU List:
FI00130
FI00871
FI00871
ANYFC
63819321 Gateway device Licensed Internal Code
FCCABLE error

FI00872 Servicer Response:


Use thegateway device service documenation to
DEVTERM analyze the problem.
FRU List:
63819300 Tape unit failure FCCODE

FRU List:
FI00871 63819350 Tape unit detected a read or write error
on tape medium

63819301 Tape device failure, redundancy lost Servicer Response:


A permanent read or write error occurred. Clean the
Servicer Response: tape unit and retry the operation.
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current If cleaning the tape unit does not correct the problem,
operation. exchange the tape media.
FRU List: FRU List:
FI00871 MH7TMED

63819302 Tape device failure or media error UH7CLN

Servicer Response: FI00871


The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
63819351 Tape with excessive error rate was
Refer to the tape unit service information for possible mounted in tape device.
information on diagnositic tests that can be run to Servicer Response:
isolate between hardware and media failures. The tape unit detected that the mounted tape cartridge
FRU List: has a history of excessive read and write errors. It is
MH7TMED recommended that you exchange the tape cartridge.
FRU List:
FI00871 MH7TMED

Chapter 6. 6xxx Reference Codes 387


63819355 • 63819901

UH7CLN
63819803 System successfully recovered from
temporary I/O error
FI00871
Servicer Response:
No action required. This reference code is logged for
63819355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 63819804 System successfully recovered from
The tape unit has detected that the data format on the temporary I/O error
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. No action required. This reference code is logged for
information only.
If the operation continues to fail, use a different tape
cartridge. 63819810 Problem analysis has determined a part
FRU List: should be replaced.
UH7USER Servicer Response:
This reference code is used for ending Online Problem
MH7TMED Analysis with a list of failing items. (Information Only)

UH7CLN
63819899 Problem analysis completed, the
problem has been corrected.
FI00871
Servicer Response:
This reference code is used for ending Online Problem
63819500 Licensed Internal Code error.
Analysis when no problem was found or the problem
Servicer Response: was corrected.
If the system is operational, perform a dump of the I/O
FRU List:
processor data. For more information, see Performing an
UH7FIXD
IOP dump using hardware service manager.
FRU List:
63819900 Licensed Internal Code for tape unit
PTFSRCH
was not upgraded
Servicer Response:
63819800 System successfully recovered from
The I/O processor loading of Licensed Internal Code
temporary I/O error
(LIC) to the programmable tape unit was not
Servicer Response: completed.
No action required. This reference code is logged for
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
63819801 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
No action required. This reference code is logged for
level of LIC, the IOP will attempt to load the new
information only.
LIC.
FRU List:
63819802 System successfully recovered from
UH7USER
temporary I/O error
Servicer Response:
63819901 Tape performance statistics logged.
No action required. This reference code is logged for
information only. Servicer Response:
No action required. This reference code is logged for
information only.

388
63819902 • 63829200

DEVTERM
63819902 An IOP dump was initiated
Servicer Response:
63829101 Fibre Channel interface error detected
No action required.
Servicer Response:
If the attacheddevice is an external device, do the
6381FFF6 Tape volume statistics logged (no action
following before exchanging any parts:
required)
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
63823202 Tape unit configuration error
2. Clean the Fibre Channel connectors.
Servicer Response: 3. If there is a hub attached, verify that the hub is
Before exchanging anyparts, verify that the following operational.
condition is not present:
4. If there is a gateway device attached, refer to the
v The attached device type or model is only supported gateway device service documentation for
on an I/O adapter that is attached to an I/O additional problem analysis procedures.
processor.
5. refer to the tape device service documentation for
FRU List: additonal problem analysis procedures.
UH7CNFG
FRU List:
FCIOA
FI00871
FCDEV
63829020 Tape unit configuration error
FCCABLE
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present: 63829102 Gateway device detected a SCSI
v Tape and DASD devices attached to an I/O interface error
Processor that does not support Tape and Dasd Servicer Response:
devices at the same time. Usethe gateway device service documentation to
v An unsupported device type or model is attached. analyze the problem.
FRU List: FRU List:
UH7CNFG FI00871

FI00871 FCGATE

PTFSRCH FI00872

63829100 Interface error detected by system or by DEVTERM


tape unit
Servicer Response: 63829200 Tape unit is not responding
If the attached device is an external device, do the Servicer Response:
following before exchanging any parts: If the attached deviceis an external device, do the
1. If an interposer is required, make sure that it is following before exchanging any parts:
connected between the I/O processor and the SCSI 1. Ensure that the device is powered on.
cable.
2. If an interposer is required, make sure that it is
2. Ensure that the SCSI cable is seated correctly, and connected between the I/O processor and the SCSI
that there are no bent or damaged pins on the SCSI cable.
cable.
3. Ensure that the SCSI cable is seated correctly, and
3. Ensure that a terminating plug is attached to the that there are no bent or damaged pins on the SCSI
device end of the SCSI cable. cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FI00871 device end of the SCSI cable.
FRU List:
FI01112 FI00871

FI00872

Chapter 6. 6xxx Reference Codes 389


63829201 • 63829302

FI01112
63829210 Illegal or unsupported tape unit
response
FI00872
FRU List:
DEVTERM FI00871

FI01112
63829201 Tape unit command timeout
Servicer Response: PTFSRCH
If the attached deviceis an external device, do the
following before exchanging any parts:
63829211 Gateway device detected a bus protocol
1. Ensure that the device is powered on. error
2. If an interposer is required, make sure that it is
Servicer Response:
connected between the I/O processor and the SCSI
Usethe gateway device service documentation to
cable.
analyze the problem.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FRU List:
cable. FCGATE
4. Ensure that a terminating plug is attached to the
FCIOA
device end of the SCSI cable.
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
63829300 Tape unit failure
63829202 Tape unit failed after Licensed Internal
Code was loaded FRU List:
FI00871
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts: 63829301 Tape device failure, redundancy lost
1. Ensure that the device is powered on. Servicer Response:
2. If an interposer is required, make sure that it is The tape unitdetected a hardware failure that does not
connected between the I/O processor and the SCSI prevent the tape unit from completing the current
cable. operation.
3. Ensure that the SCSI cable is seated correctly, and FRU List:
that there are no bent or damaged pins on the SCSI FI00871
cable.
4. Ensure that a terminating plug is attached to the 63829302 Tape device failure or media error
device end of the SCSI cable.
Servicer Response:
FRU List: The tape unitdetected a failure that may be caused by a
FI00871 hardware failure or a media error.

FI01112 Refer to the tape unit service information for possible


information on diagnositic tests that can be run to
FI00872 isolate between hardware and media failures.
FRU List:
DEVTERM
MH7TMED

FI00871

390
63829303 • 63829802

UH7CLN
63829303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
63829355 The data format is incorrect; the tape
FRU List: cannot be read
FCGATE
Servicer Response:
The tape unit has detected that the data format on the
63829310 Licensed Internal Code for the tape unit tape media is not supported.
is not correct
FRU List: Clean the tape unit and retry the operation.
PTFSRCH
If the operation continues to fail, use a different tape
FI00871 cartridge.
FRU List:
63829320 Tape device Licensed Internal Code UH7USER
failure
MH7TMED
FRU List:
FI00130 UH7CLN

FI00871 FI00871

63829321 Gateway device Licensed Internal Code 63829500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data. For more information, see Performing an
analyze the problem. IOP dump using hardware service manager.
FRU List: FRU List:
FCCODE PTFSRCH

63829350 Tape unit detected a read or write error 63829800 System successfully recovered from
on tape medium temporary I/O error
Servicer Response: Servicer Response:
A permanent read or write error occurred. Clean the No action required. This reference code is logged for
tape unit and retry the operation. information only.

If cleaning the tape unit does not correct the problem,


exchange the tape media. 63829801 System successfully recovered from
temporary I/O error
FRU List:
MH7TMED Servicer Response:
No action required. This reference code is logged for
UH7CLN information only.

FI00871 63829802 System successfully recovered from


temporary I/O error
63829351 Tape with excessive error rate was Servicer Response:
mounted in tape device. No action required. This reference code is logged for
information only.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MH7TMED

Chapter 6. 6xxx Reference Codes 391


63829803 • 63839100

63829803 System successfully recovered from 63829902 An IOP dump was initiated
temporary I/O error
Servicer Response:
Servicer Response: No action required.
No action required. This reference code is logged for
information only.
6382FFF6 Tape volume statistics logged (no action
required)
63829804 System successfully recovered from
temporary I/O error
63833202 Tape unit configuration error
Servicer Response:
Servicer Response:
No action required. This reference code is logged for
Before exchanging anyparts, verify that the following
information only.
condition is not present:
v The attached device type or model is only supported
63829810 Problem analysis has determined a part on an I/O adapter that is attached to an I/O
should be replaced. processor.
Servicer Response: FRU List:
This reference code is used for ending Online Problem UH7CNFG
Analysis with a list of failing items. (Information Only)
FI00871
63829899 Problem analysis completed, the
problem has been corrected. 63839020 Tape unit configuration error
Servicer Response: Servicer Response:
This reference code is used for ending Online Problem Before exchanging anyparts, verify that the following
Analysis when no problem was found or the problem conditions are not present:
was corrected.
v Tape and DASD devices attached to an I/O
FRU List: Processor that does not support Tape and Dasd
UH7FIXD devices at the same time.
v An unsupported device type or model is attached.
63829900 Licensed Internal Code for tape unit FRU List:
was not upgraded UH7CNFG
Servicer Response:
The I/O processor loading of Licensed Internal Code FI00871
(LIC) to the programmable tape unit was not
completed. PTFSRCH

The tape unit will continue to operate with the


63839100 Interface error detected by system or by
previous LIC. You may do either of the following:
tape unit
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again. Servicer Response:
If the attached device is an external device, do the
v Perform TU-PIP4 to reset the IOP and the tape unit.
following before exchanging any parts:
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new 1. If an interposer is required, make sure that it is
LIC. connected between the I/O processor and the SCSI
cable.
FRU List:
2. Ensure that the SCSI cable is seated correctly, and
UH7USER
that there are no bent or damaged pins on the SCSI
cable.
63829901 Tape performance statistics logged. 3. Ensure that a terminating plug is attached to the
Servicer Response: device end of the SCSI cable.
No action required. This reference code is logged for FRU List:
information only. FI00871

FI01112

FI00872

392
63839101 • 63839202

DEVTERM FI01112

FI00872
63839101 Fibre Channel interface error detected
Servicer Response: DEVTERM
If the attacheddevice is an external device, do the
following before exchanging any parts:
63839201 Tape unit command timeout
1. Ensure that the Fibre Channel cable is correctly
connected to the ports. Servicer Response:
2. Clean the Fibre Channel connectors. If the attached deviceis an external device, do the
following before exchanging any parts:
3. If there is a hub attached, verify that the hub is
operational. 1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the 2. If an interposer is required, make sure that it is
gateway device service documentation for connected between the I/O processor and the SCSI
additional problem analysis procedures. cable.
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FCIOA device end of the SCSI cable.

FCDEV FRU List:


FI00871
FCCABLE
FI01112

63839102 Gateway device detected a SCSI FI00872


interface error
Servicer Response: DEVTERM
Usethe gateway device service documentation to
analyze the problem. MH7TMED
FRU List:
FI00871 63839202 Tape unit failed after Licensed Internal
Code was loaded
FCGATE
Servicer Response:
If the attached device is an external device, do the
FI00872 following before exchanging any parts:
1. Ensure that the device is powered on.
DEVTERM
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
63839200 Tape unit is not responding cable.
Servicer Response: 3. Ensure that the SCSI cable is seated correctly, and
If the attached deviceis an external device, do the that there are no bent or damaged pins on the SCSI
following before exchanging any parts: cable.
1. Ensure that the device is powered on. 4. Ensure that a terminating plug is attached to the
2. If an interposer is required, make sure that it is device end of the SCSI cable.
connected between the I/O processor and the SCSI FRU List:
cable. FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FI01112
cable.
4. Ensure that a terminating plug is attached to the FI00872
device end of the SCSI cable.
DEVTERM
FRU List:
FI00871

Chapter 6. 6xxx Reference Codes 393


63839210 • 63839351

63839210 Illegal or unsupported tape unit 63839303 Gateway device failure


response
Servicer Response:
FRU List: Use the gateway device servicedocumenation to
FI00871 analyze the problem.
FRU List:
FI01112
FCGATE
PTFSRCH
63839310 Licensed Internal Code for the tape unit
is not correct
63839211 Gateway device detected a bus protocol
error FRU List:
PTFSRCH
Servicer Response:
Usethe gateway device service documentation to
FI00871
analyze the problem.
FRU List:
63839320 Tape device Licensed Internal Code
FCGATE
failure
FCIOA FRU List:
FI00130
FI00871
FI00871
ANYFC
63839321 Gateway device Licensed Internal Code
FCCABLE error

FI00872 Servicer Response:


Use thegateway device service documenation to
DEVTERM analyze the problem.
FRU List:
63839300 Tape unit failure FCCODE

FRU List:
FI00871 63839350 Tape unit detected a read or write error
on tape medium

63839301 Tape device failure, redundancy lost Servicer Response:


A permanent read or write error occurred. Clean the
Servicer Response: tape unit and retry the operation.
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current If cleaning the tape unit does not correct the problem,
operation. exchange the tape media.
FRU List: FRU List:
FI00871 MH7TMED

63839302 Tape device failure or media error UH7CLN

Servicer Response: FI00871


The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
63839351 Tape with excessive error rate was
Refer to the tape unit service information for possible mounted in tape device.
information on diagnositic tests that can be run to Servicer Response:
isolate between hardware and media failures. The tape unit detected that the mounted tape cartridge
FRU List: has a history of excessive read and write errors. It is
MH7TMED recommended that you exchange the tape cartridge.
FRU List:
FI00871 MH7TMED

394
63839355 • 63839901

UH7CLN
63839803 System successfully recovered from
temporary I/O error
FI00871
Servicer Response:
No action required. This reference code is logged for
63839355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 63839804 System successfully recovered from
The tape unit has detected that the data format on the temporary I/O error
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. No action required. This reference code is logged for
information only.
If the operation continues to fail, use a different tape
cartridge. 63839810 Problem analysis has determined a part
FRU List: should be replaced.
UH7USER Servicer Response:
This reference code is used for ending Online Problem
MH7TMED Analysis with a list of failing items. (Information Only)

UH7CLN
63839899 Problem analysis completed, the
problem has been corrected.
FI00871
Servicer Response:
This reference code is used for ending Online Problem
63839500 Licensed Internal Code error.
Analysis when no problem was found or the problem
Servicer Response: was corrected.
If the system is operational, perform a dump of the I/O
FRU List:
processor data. For more information, see Performing an
UH7FIXD
IOP dump using hardware service manager.
FRU List:
63839900 Licensed Internal Code for tape unit
PTFSRCH
was not upgraded
Servicer Response:
63839800 System successfully recovered from
The I/O processor loading of Licensed Internal Code
temporary I/O error
(LIC) to the programmable tape unit was not
Servicer Response: completed.
No action required. This reference code is logged for
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
63839801 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
No action required. This reference code is logged for
level of LIC, the IOP will attempt to load the new
information only.
LIC.
FRU List:
63839802 System successfully recovered from
UH7USER
temporary I/O error
Servicer Response:
63839901 Tape performance statistics logged.
No action required. This reference code is logged for
information only. Servicer Response:
No action required. This reference code is logged for
information only.

Chapter 6. 6xxx Reference Codes 395


63839902 • 63849200

DEVTERM
63839902 An IOP dump was initiated
Servicer Response:
63849101 Fibre Channel interface error detected
No action required.
Servicer Response:
If the attacheddevice is an external device, do the
6383FFF6 Tape volume statistics logged (no action
following before exchanging any parts:
required)
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
63843202 Tape unit configuration error
2. Clean the Fibre Channel connectors.
Servicer Response: 3. If there is a hub attached, verify that the hub is
Before exchanging anyparts, verify that the following operational.
condition is not present:
4. If there is a gateway device attached, refer to the
v The attached device type or model is only supported gateway device service documentation for
on an I/O adapter that is attached to an I/O additional problem analysis procedures.
processor.
5. refer to the tape device service documentation for
FRU List: additonal problem analysis procedures.
UH7CNFG
FRU List:
FCIOA
FI00871
FCDEV
63849020 Tape unit configuration error
FCCABLE
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present: 63849102 Gateway device detected a SCSI
v Tape and DASD devices attached to an I/O interface error
Processor that does not support Tape and Dasd Servicer Response:
devices at the same time. Usethe gateway device service documentation to
v An unsupported device type or model is attached. analyze the problem.
FRU List: FRU List:
UH7CNFG FI00871

FI00871 FCGATE

PTFSRCH FI00872

63849100 Interface error detected by system or by DEVTERM


tape unit
Servicer Response: 63849200 Tape unit is not responding
If the attached device is an external device, do the Servicer Response:
following before exchanging any parts: If the attached deviceis an external device, do the
1. If an interposer is required, make sure that it is following before exchanging any parts:
connected between the I/O processor and the SCSI 1. Ensure that the device is powered on.
cable.
2. If an interposer is required, make sure that it is
2. Ensure that the SCSI cable is seated correctly, and connected between the I/O processor and the SCSI
that there are no bent or damaged pins on the SCSI cable.
cable.
3. Ensure that the SCSI cable is seated correctly, and
3. Ensure that a terminating plug is attached to the that there are no bent or damaged pins on the SCSI
device end of the SCSI cable. cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FI00871 device end of the SCSI cable.
FRU List:
FI01112 FI00871

FI00872

396
63849201 • 63849302

FI01112
63849210 Illegal or unsupported tape unit
response
FI00872
FRU List:
DEVTERM FI00871

FI01112
63849201 Tape unit command timeout
Servicer Response: PTFSRCH
If the attached deviceis an external device, do the
following before exchanging any parts:
63849211 Gateway device detected a bus protocol
1. Ensure that the device is powered on. error
2. If an interposer is required, make sure that it is
Servicer Response:
connected between the I/O processor and the SCSI
Usethe gateway device service documentation to
cable.
analyze the problem.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FRU List:
cable. FCGATE
4. Ensure that a terminating plug is attached to the
FCIOA
device end of the SCSI cable.
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
63849300 Tape unit failure
63849202 Tape unit failed after Licensed Internal
Code was loaded FRU List:
FI00871
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts: 63849301 Tape device failure, redundancy lost
1. Ensure that the device is powered on. Servicer Response:
2. If an interposer is required, make sure that it is The tape unitdetected a hardware failure that does not
connected between the I/O processor and the SCSI prevent the tape unit from completing the current
cable. operation.
3. Ensure that the SCSI cable is seated correctly, and FRU List:
that there are no bent or damaged pins on the SCSI FI00871
cable.
4. Ensure that a terminating plug is attached to the 63849302 Tape device failure or media error
device end of the SCSI cable.
Servicer Response:
FRU List: The tape unitdetected a failure that may be caused by a
FI00871 hardware failure or a media error.

FI01112 Refer to the tape unit service information for possible


information on diagnositic tests that can be run to
FI00872 isolate between hardware and media failures.
FRU List:
DEVTERM
MH7TMED

FI00871

Chapter 6. 6xxx Reference Codes 397


63849303 • 63849802

UH7CLN
63849303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
63849355 The data format is incorrect; the tape
FRU List: cannot be read
FCGATE
Servicer Response:
The tape unit has detected that the data format on the
63849310 Licensed Internal Code for the tape unit tape media is not supported.
is not correct
FRU List: Clean the tape unit and retry the operation.
PTFSRCH
If the operation continues to fail, use a different tape
FI00871 cartridge.
FRU List:
63849320 Tape device Licensed Internal Code UH7USER
failure
MH7TMED
FRU List:
FI00130 UH7CLN

FI00871 FI00871

63849321 Gateway device Licensed Internal Code 63849500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data. For more information, see Performing an
analyze the problem. IOP dump using hardware service manager.
FRU List: FRU List:
FCCODE PTFSRCH

63849350 Tape unit detected a read or write error 63849800 System successfully recovered from
on tape medium temporary I/O error
Servicer Response: Servicer Response:
A permanent read or write error occurred. Clean the No action required. This reference code is logged for
tape unit and retry the operation. information only.

If cleaning the tape unit does not correct the problem,


exchange the tape media. 63849801 System successfully recovered from
temporary I/O error
FRU List:
MH7TMED Servicer Response:
No action required. This reference code is logged for
UH7CLN information only.

FI00871 63849802 System successfully recovered from


temporary I/O error
63849351 Tape with excessive error rate was Servicer Response:
mounted in tape device. No action required. This reference code is logged for
information only.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MH7TMED

398
63849803 • 63869100

63849803 System successfully recovered from 63849902 An IOP dump was initiated
temporary I/O error
Servicer Response:
Servicer Response: No action required.
No action required. This reference code is logged for
information only.
6384FFF6 Tape volume statistics logged (no action
required)
63849804 System successfully recovered from
temporary I/O error
63863202 Tape unit configuration error
Servicer Response:
Servicer Response:
No action required. This reference code is logged for
Before exchanging anyparts, verify that the following
information only.
condition is not present:
v The attached device type or model is only supported
63849810 Problem analysis has determined a part on an I/O adapter that is attached to an I/O
should be replaced. processor.
Servicer Response: FRU List:
This reference code is used for ending Online Problem UH7CNFG
Analysis with a list of failing items. (Information Only)
FI00871
63849899 Problem analysis completed, the
problem has been corrected. 63869020 Tape unit configuration error
Servicer Response: Servicer Response:
This reference code is used for ending Online Problem Before exchanging anyparts, verify that the following
Analysis when no problem was found or the problem conditions are not present:
was corrected.
v Tape and DASD devices attached to an I/O
FRU List: Processor that does not support Tape and Dasd
UH7FIXD devices at the same time.
v An unsupported device type or model is attached.
63849900 Licensed Internal Code for tape unit FRU List:
was not upgraded UH7CNFG
Servicer Response:
The I/O processor loading of Licensed Internal Code FI00871
(LIC) to the programmable tape unit was not
completed. PTFSRCH

The tape unit will continue to operate with the


63869100 Interface error detected by system or by
previous LIC. You may do either of the following:
tape unit
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again. Servicer Response:
If the attached device is an external device, do the
v Perform TU-PIP4 to reset the IOP and the tape unit.
following before exchanging any parts:
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new 1. If an interposer is required, make sure that it is
LIC. connected between the I/O processor and the SCSI
cable.
FRU List:
2. Ensure that the SCSI cable is seated correctly, and
UH7USER
that there are no bent or damaged pins on the SCSI
cable.
63849901 Tape performance statistics logged. 3. Ensure that a terminating plug is attached to the
Servicer Response: device end of the SCSI cable.
No action required. This reference code is logged for FRU List:
information only. FI00871

FI01112

FI00872

Chapter 6. 6xxx Reference Codes 399


63869101 • 63869202

DEVTERM FI01112

FI00872
63869101 Fibre Channel interface error detected
Servicer Response: DEVTERM
If the attacheddevice is an external device, do the
following before exchanging any parts:
63869201 Tape unit command timeout
1. Ensure that the Fibre Channel cable is correctly
connected to the ports. Servicer Response:
2. Clean the Fibre Channel connectors. If the attached deviceis an external device, do the
following before exchanging any parts:
3. If there is a hub attached, verify that the hub is
operational. 1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the 2. If an interposer is required, make sure that it is
gateway device service documentation for connected between the I/O processor and the SCSI
additional problem analysis procedures. cable.
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FCIOA device end of the SCSI cable.

FCDEV FRU List:


FI00871
FCCABLE
FI01112

63869102 Gateway device detected a SCSI FI00872


interface error
Servicer Response: DEVTERM
Usethe gateway device service documentation to
analyze the problem. MH7TMED
FRU List:
FI00871 63869202 Tape unit failed after Licensed Internal
Code was loaded
FCGATE
Servicer Response:
If the attached device is an external device, do the
FI00872 following before exchanging any parts:
1. Ensure that the device is powered on.
DEVTERM
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
63869200 Tape unit is not responding cable.
Servicer Response: 3. Ensure that the SCSI cable is seated correctly, and
If the attached deviceis an external device, do the that there are no bent or damaged pins on the SCSI
following before exchanging any parts: cable.
1. Ensure that the device is powered on. 4. Ensure that a terminating plug is attached to the
2. If an interposer is required, make sure that it is device end of the SCSI cable.
connected between the I/O processor and the SCSI FRU List:
cable. FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FI01112
cable.
4. Ensure that a terminating plug is attached to the FI00872
device end of the SCSI cable.
DEVTERM
FRU List:
FI00871

400
63869210 • 63869351

63869210 Illegal or unsupported tape unit 63869303 Gateway device failure


response
Servicer Response:
FRU List: Use the gateway device servicedocumenation to
FI00871 analyze the problem.
FRU List:
FI01112
FCGATE
PTFSRCH
63869310 Licensed Internal Code for the tape unit
is not correct
63869211 Gateway device detected a bus protocol
error FRU List:
PTFSRCH
Servicer Response:
Usethe gateway device service documentation to
FI00871
analyze the problem.
FRU List:
63869320 Tape device Licensed Internal Code
FCGATE
failure
FCIOA FRU List:
FI00130
FI00871
FI00871
ANYFC
63869321 Gateway device Licensed Internal Code
FCCABLE error

FI00872 Servicer Response:


Use thegateway device service documenation to
DEVTERM analyze the problem.
FRU List:
63869300 Tape unit failure FCCODE

FRU List:
FI00871 63869350 Tape unit detected a read or write error
on tape medium

63869301 Tape device failure, redundancy lost Servicer Response:


A permanent read or write error occurred. Clean the
Servicer Response: tape unit and retry the operation.
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current If cleaning the tape unit does not correct the problem,
operation. exchange the tape media.
FRU List: FRU List:
FI00871 MH7TMED

63869302 Tape device failure or media error UH7CLN

Servicer Response: FI00871


The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
63869351 Tape with excessive error rate was
Refer to the tape unit service information for possible mounted in tape device.
information on diagnositic tests that can be run to Servicer Response:
isolate between hardware and media failures. The tape unit detected that the mounted tape cartridge
FRU List: has a history of excessive read and write errors. It is
MH7TMED recommended that you exchange the tape cartridge.
FRU List:
FI00871 MH7TMED

Chapter 6. 6xxx Reference Codes 401


63869355 • 63869901

UH7CLN
63869803 System successfully recovered from
temporary I/O error
FI00871
Servicer Response:
No action required. This reference code is logged for
63869355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 63869804 System successfully recovered from
The tape unit has detected that the data format on the temporary I/O error
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. No action required. This reference code is logged for
information only.
If the operation continues to fail, use a different tape
cartridge. 63869810 Problem analysis has determined a part
FRU List: should be replaced.
UH7USER Servicer Response:
This reference code is used for ending Online Problem
MH7TMED Analysis with a list of failing items. (Information Only)

UH7CLN
63869899 Problem analysis completed, the
problem has been corrected.
FI00871
Servicer Response:
This reference code is used for ending Online Problem
63869500 Licensed Internal Code error.
Analysis when no problem was found or the problem
Servicer Response: was corrected.
If the system is operational, perform a dump of the I/O
FRU List:
processor data. For more information, see Performing an
UH7FIXD
IOP dump using hardware service manager.
FRU List:
63869900 Licensed Internal Code for tape unit
PTFSRCH
was not upgraded
Servicer Response:
63869800 System successfully recovered from
The I/O processor loading of Licensed Internal Code
temporary I/O error
(LIC) to the programmable tape unit was not
Servicer Response: completed.
No action required. This reference code is logged for
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
63869801 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
No action required. This reference code is logged for
level of LIC, the IOP will attempt to load the new
information only.
LIC.
FRU List:
63869802 System successfully recovered from
UH7USER
temporary I/O error
Servicer Response:
63869901 Tape performance statistics logged.
No action required. This reference code is logged for
information only. Servicer Response:
No action required. This reference code is logged for
information only.

402
63869902 • 63879200

DEVTERM
63869902 An IOP dump was initiated
Servicer Response:
63879101 Fibre Channel interface error detected
No action required.
Servicer Response:
If the attacheddevice is an external device, do the
6386FFF6 Tape volume statistics logged (no action
following before exchanging any parts:
required)
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
63873202 Tape unit configuration error
2. Clean the Fibre Channel connectors.
Servicer Response: 3. If there is a hub attached, verify that the hub is
Before exchanging anyparts, verify that the following operational.
condition is not present:
4. If there is a gateway device attached, refer to the
v The attached device type or model is only supported gateway device service documentation for
on an I/O adapter that is attached to an I/O additional problem analysis procedures.
processor.
5. refer to the tape device service documentation for
FRU List: additonal problem analysis procedures.
UH7CNFG
FRU List:
FCIOA
FI00871
FCDEV
63879020 Tape unit configuration error
FCCABLE
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present: 63879102 Gateway device detected a SCSI
v Tape and DASD devices attached to an I/O interface error
Processor that does not support Tape and Dasd Servicer Response:
devices at the same time. Usethe gateway device service documentation to
v An unsupported device type or model is attached. analyze the problem.
FRU List: FRU List:
UH7CNFG FI00871

FI00871 FCGATE

PTFSRCH FI00872

63879100 Interface error detected by system or by DEVTERM


tape unit
Servicer Response: 63879200 Tape unit is not responding
If the attached device is an external device, do the Servicer Response:
following before exchanging any parts: If the attached deviceis an external device, do the
1. If an interposer is required, make sure that it is following before exchanging any parts:
connected between the I/O processor and the SCSI 1. Ensure that the device is powered on.
cable.
2. If an interposer is required, make sure that it is
2. Ensure that the SCSI cable is seated correctly, and connected between the I/O processor and the SCSI
that there are no bent or damaged pins on the SCSI cable.
cable.
3. Ensure that the SCSI cable is seated correctly, and
3. Ensure that a terminating plug is attached to the that there are no bent or damaged pins on the SCSI
device end of the SCSI cable. cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FI00871 device end of the SCSI cable.
FRU List:
FI01112 FI00871

FI00872

Chapter 6. 6xxx Reference Codes 403


63879201 • 63879302

FI01112
63879210 Illegal or unsupported tape unit
response
FI00872
FRU List:
DEVTERM FI00871

FI01112
63879201 Tape unit command timeout
Servicer Response: PTFSRCH
If the attached deviceis an external device, do the
following before exchanging any parts:
63879211 Gateway device detected a bus protocol
1. Ensure that the device is powered on. error
2. If an interposer is required, make sure that it is
Servicer Response:
connected between the I/O processor and the SCSI
Usethe gateway device service documentation to
cable.
analyze the problem.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FRU List:
cable. FCGATE
4. Ensure that a terminating plug is attached to the
FCIOA
device end of the SCSI cable.
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
63879300 Tape unit failure
63879202 Tape unit failed after Licensed Internal
Code was loaded FRU List:
FI00871
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts: 63879301 Tape device failure, redundancy lost
1. Ensure that the device is powered on. Servicer Response:
2. If an interposer is required, make sure that it is The tape unitdetected a hardware failure that does not
connected between the I/O processor and the SCSI prevent the tape unit from completing the current
cable. operation.
3. Ensure that the SCSI cable is seated correctly, and FRU List:
that there are no bent or damaged pins on the SCSI FI00871
cable.
4. Ensure that a terminating plug is attached to the 63879302 Tape device failure or media error
device end of the SCSI cable.
Servicer Response:
FRU List: The tape unitdetected a failure that may be caused by a
FI00871 hardware failure or a media error.

FI01112 Refer to the tape unit service information for possible


information on diagnositic tests that can be run to
FI00872 isolate between hardware and media failures.
FRU List:
DEVTERM
MH7TMED

FI00871

404
63879303 • 63879802

UH7CLN
63879303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
63879355 The data format is incorrect; the tape
FRU List: cannot be read
FCGATE
Servicer Response:
The tape unit has detected that the data format on the
63879310 Licensed Internal Code for the tape unit tape media is not supported.
is not correct
FRU List: Clean the tape unit and retry the operation.
PTFSRCH
If the operation continues to fail, use a different tape
FI00871 cartridge.
FRU List:
63879320 Tape device Licensed Internal Code UH7USER
failure
MH7TMED
FRU List:
FI00130 UH7CLN

FI00871 FI00871

63879321 Gateway device Licensed Internal Code 63879500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data. For more information, see Performing an
analyze the problem. IOP dump using hardware service manager.
FRU List: FRU List:
FCCODE PTFSRCH

63879350 Tape unit detected a read or write error 63879800 System successfully recovered from
on tape medium temporary I/O error
Servicer Response: Servicer Response:
A permanent read or write error occurred. Clean the No action required. This reference code is logged for
tape unit and retry the operation. information only.

If cleaning the tape unit does not correct the problem,


exchange the tape media. 63879801 System successfully recovered from
temporary I/O error
FRU List:
MH7TMED Servicer Response:
No action required. This reference code is logged for
UH7CLN information only.

FI00871 63879802 System successfully recovered from


temporary I/O error
63879351 Tape with excessive error rate was Servicer Response:
mounted in tape device. No action required. This reference code is logged for
information only.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MH7TMED

Chapter 6. 6xxx Reference Codes 405


63879803 • 63A09100

63879803 System successfully recovered from 63879902 An IOP dump was initiated
temporary I/O error
Servicer Response:
Servicer Response: No action required.
No action required. This reference code is logged for
information only.
6387FFF6 Tape volume statistics logged (no action
required)
63879804 System successfully recovered from
temporary I/O error
63A03202 Tape unit configuration error
Servicer Response:
Servicer Response:
No action required. This reference code is logged for
Before exchanging anyparts, verify that the following
information only.
condition is not present:
v The attached device type or model is only supported
63879810 Problem analysis has determined a part on an I/O adapter that is attached to an I/O
should be replaced. processor.
Servicer Response: FRU List:
This reference code is used for ending Online Problem UH7CNFG
Analysis with a list of failing items. (Information Only)
FI00871
63879899 Problem analysis completed, the
problem has been corrected. 63A09020 Tape unit configuration error
Servicer Response: Servicer Response:
This reference code is used for ending Online Problem Before exchanging anyparts, verify that the following
Analysis when no problem was found or the problem conditions are not present:
was corrected.
v Tape and DASD devices attached to an I/O
FRU List: Processor that does not support Tape and Dasd
UH7FIXD devices at the same time.
v An unsupported device type or model is attached.
63879900 Licensed Internal Code for tape unit FRU List:
was not upgraded UH7CNFG
Servicer Response:
The I/O processor loading of Licensed Internal Code FI00871
(LIC) to the programmable tape unit was not
completed. PTFSRCH

The tape unit will continue to operate with the


63A09100 Interface error detected by system or by
previous LIC. You may do either of the following:
tape unit
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again. Servicer Response:
If the attached device is an external device, do the
v Perform TU-PIP4 to reset the IOP and the tape unit.
following before exchanging any parts:
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new 1. If an interposer is required, make sure that it is
LIC. connected between the I/O processor and the SCSI
cable.
FRU List:
2. Ensure that the SCSI cable is seated correctly, and
UH7USER
that there are no bent or damaged pins on the SCSI
cable.
63879901 Tape performance statistics logged. 3. Ensure that a terminating plug is attached to the
Servicer Response: device end of the SCSI cable.
No action required. This reference code is logged for FRU List:
information only. FI00871

FI01112

FI00872

406
63A09101 • 63A09202

DEVTERM FI01112

FI00872
63A09101 Fibre Channel interface error detected
Servicer Response: DEVTERM
If the attacheddevice is an external device, do the
following before exchanging any parts:
63A09201 Tape unit command timeout
1. Ensure that the Fibre Channel cable is correctly
connected to the ports. Servicer Response:
2. Clean the Fibre Channel connectors. If the attached deviceis an external device, do the
following before exchanging any parts:
3. If there is a hub attached, verify that the hub is
operational. 1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the 2. If an interposer is required, make sure that it is
gateway device service documentation for connected between the I/O processor and the SCSI
additional problem analysis procedures. cable.
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FRU List: 4. Ensure that a terminating plug is attached to the
FCIOA device end of the SCSI cable.

FCDEV FRU List:


FI00871
FCCABLE
FI01112

63A09102 Gateway device detected a SCSI FI00872


interface error
Servicer Response: DEVTERM
Usethe gateway device service documentation to
analyze the problem. MH7TMED
FRU List:
FI00871 63A09202 Tape unit failed after Licensed Internal
Code was loaded
FCGATE
Servicer Response:
If the attached device is an external device, do the
FI00872 following before exchanging any parts:
1. Ensure that the device is powered on.
DEVTERM
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
63A09200 Tape unit is not responding cable.
Servicer Response: 3. Ensure that the SCSI cable is seated correctly, and
If the attached deviceis an external device, do the that there are no bent or damaged pins on the SCSI
following before exchanging any parts: cable.
1. Ensure that the device is powered on. 4. Ensure that a terminating plug is attached to the
2. If an interposer is required, make sure that it is device end of the SCSI cable.
connected between the I/O processor and the SCSI FRU List:
cable. FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI FI01112
cable.
4. Ensure that a terminating plug is attached to the FI00872
device end of the SCSI cable.
DEVTERM
FRU List:
FI00871

Chapter 6. 6xxx Reference Codes 407


63A09210 • 63A09351

63A09210 Illegal or unsupported tape unit 63A09303 Gateway device failure


response
Servicer Response:
FRU List: Use the gateway device servicedocumenation to
FI00871 analyze the problem.
FRU List:
FI01112
FCGATE
PTFSRCH
63A09310 Licensed Internal Code for the tape unit
is not correct
63A09211 Gateway device detected a bus protocol
error FRU List:
PTFSRCH
Servicer Response:
Usethe gateway device service documentation to
FI00871
analyze the problem.
FRU List:
63A09320 Tape device Licensed Internal Code
FCGATE
failure
FCIOA FRU List:
FI00130
FI00871
FI00871
ANYFC
63A09321 Gateway device Licensed Internal Code
FCCABLE error

FI00872 Servicer Response:


Use thegateway device service documenation to
DEVTERM analyze the problem.
FRU List:
63A09300 Tape unit failure FCCODE

FRU List:
FI00871 63A09350 Tape unit detected a read or write error
on tape medium

63A09301 Tape device failure, redundancy lost Servicer Response:


A permanent read or write error occurred. Clean the
Servicer Response: tape unit and retry the operation.
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current If cleaning the tape unit does not correct the problem,
operation. exchange the tape media.
FRU List: FRU List:
FI00871 MH7TMED

63A09302 Tape device failure or media error UH7CLN

Servicer Response: FI00871


The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
63A09351 Tape with excessive error rate was
Refer to the tape unit service information for possible mounted in tape device.
information on diagnositic tests that can be run to Servicer Response:
isolate between hardware and media failures. The tape unit detected that the mounted tape cartridge
FRU List: has a history of excessive read and write errors. It is
MH7TMED recommended that you exchange the tape cartridge.
FRU List:
FI00871 MH7TMED

408
63A09355 • 63A09901

UH7CLN
63A09803 System successfully recovered from
temporary I/O error
FI00871
Servicer Response:
No action required. This reference code is logged for
63A09355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 63A09804 System successfully recovered from
The tape unit has detected that the data format on the temporary I/O error
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. No action required. This reference code is logged for
information only.
If the operation continues to fail, use a different tape
cartridge. 63A09810 Problem analysis has determined a part
FRU List: should be replaced.
UH7USER Servicer Response:
This reference code is used for ending Online Problem
MH7TMED Analysis with a list of failing items. (Information Only)

UH7CLN
63A09899 Problem analysis completed, the
problem has been corrected.
FI00871
Servicer Response:
This reference code is used for ending Online Problem
63A09500 Licensed Internal Code error.
Analysis when no problem was found or the problem
Servicer Response: was corrected.
If the system is operational, perform a dump of the I/O
FRU List:
processor data. For more information, see Performing an
UH7FIXD
IOP dump using hardware service manager.
FRU List:
63A09900 Licensed Internal Code for tape unit
PTFSRCH
was not upgraded
Servicer Response:
63A09800 System successfully recovered from
The I/O processor loading of Licensed Internal Code
temporary I/O error
(LIC) to the programmable tape unit was not
Servicer Response: completed.
No action required. This reference code is logged for
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
63A09801 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
When the IOP is reset, if the device has the wrong
No action required. This reference code is logged for
level of LIC, the IOP will attempt to load the new
information only.
LIC.
FRU List:
63A09802 System successfully recovered from
UH7USER
temporary I/O error
Servicer Response:
63A09901 Tape performance statistics logged.
No action required. This reference code is logged for
information only. Servicer Response:
No action required. This reference code is logged for
information only.

Chapter 6. 6xxx Reference Codes 409


63A09902 • 632xC110

63A09902 An IOP dump was initiated 63A0FFF6 Tape volume statistics logged (no action
required)
Servicer Response:
No action required.

(632x, 6330, 6331, 6333, 6336, 6337) Optical storage unit reference
codes
An optical storage unit failure occurred.

Note:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST) and verify that the unit is
operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that may assist in analyzing the
problem. The WRKPRB entry will provide a unit reference code that can be found in the following
table.
Perform the following:
1. If the system is available, attempt the failing operation again with an optical media that is known to
be good. Does the operation complete successfully?
v Yes: The original optical media may be defective, or the problem may be intermittent. Attempt the
failing operation again with the original optical media to verify. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for word 1. These 8 characters are the
reference code. Find the reference code in the following table.

632xC000 System log entry only, no service action 632xC020 Device internal configuration error
required
FRU List:
Servicer Response: FI00870
No action is required. This reference code is logged for
information only.
632xC100 SCSI bus command error occurred
FRU List:
632xC002 SCSI selection or reselection timeout
FI00870
occurred
FRU List: FI01106
FI00870
FI01112
FI01106
MEDIA
FI01112
FI01140
MEDIA
FI01141
FI01140
DEVTERM
FI01141
CDTRAY
DEVTERM
632xC110 SCSI command timeout occurred
CDTRAY
FRU List:
FI00870
632xC010 Undefined sense key returned by device
FRU List: FI01106
FI00870

410
632xC210 • 632xCFF6

FI01112 1. Verify that the disk has a format that is given


support.
MEDIA 2. If the format is given support, clean the disk and
attempt the failing operation again.
FI01140 3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
FI01141
FRU List:
DEVTERM MEDIA

CDTRAY FI00870

632xC210 Unexpected device condition recovered 632xC400 Interface error detected by device

Servicer Response: FRU List:


The device successfully recovered from a temporary FI00870
error.No action is required. This reference code is
logged for information only. FI01106

FI01112
632xC300 Media or device error occurred
Servicer Response: FI01140
Perform the following:
1. Clean the disk. FI01141
2. Attempt the failing operation again.
DEVTERM
3. If this does not correct the problem, exchange the
failing items. CDTRAY
FRU List:
MEDIA 632xC402 I/O processor internal program error
occurred
FI00870
Servicer Response:
Ask your next level of support for assistance.
632xC301 Media or device error occurred
FRU List:
Servicer Response: FI00130
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive. 632xCFF2 Recovered from device not ready - Start
Unit issued

632xC302 Media or device error occurred Servicer Response:


The device successfully recovered from a temporary
Servicer Response: error.No action is required. This reference code is
While writing to the media, an ’out of spare sectors’ logged for information only.
condition was encountered. The media can no longer
be written to but is still readable.Clean the optical drive
and the media contained in the drive. 632xCFF4 Internal device error occurred
FRU List:
632xC303 Media had an unknown format FI00870

Servicer Response:
No action required. This reference code is logged for 632xCFF6 Device recovered from error after retries
information only. Servicer Response:
The device successfully recovered from a temporary
632xC333 Incompatible media was detected error.No action is required. This reference code is
logged for information only.
Servicer Response:
Perform the following:

Chapter 6. 6xxx Reference Codes 411


632xCFF7 • 6330C210

632xCFF7 Recovered device error 6330C010 Undefined sense key returned by device
Servicer Response: FRU List:
The device successfully recovered from a temporary FI00870
error.No action is required. This reference code is
logged for information only.
6330C020 Device internal configuration error
FRU List:
632xCFFE Recovered SCSI bus error
FI00870
Servicer Response:
The device successfully recovered from a temporary
6330C100 SCSI bus command error occurred
error.No action is required. This reference code is
logged for information only. FRU List:
FI00870
632xFF09 Licensed Internal Code for optical
device was not upgraded FI01106

Servicer Response: FI01112


This reference code is logged for information only.
MEDIA
632xFF3D Recovered I/O processor error
FI01140
Servicer Response:
The device successfully recovered from a temporary FI01141
error.No action is required. This reference code is
logged for information only.
DEVTERM

632xFF6D Recovered System bus error CDTRAY


Servicer Response:
The device successfully recovered from a temporary 6330C110 SCSI command timeout occurred
error.No action is required. This reference code is
FRU List:
logged for information only.
FI00870

6330C000 System log entry only, no service action FI01106


required
Servicer Response: FI01112
No action is required. This reference code is logged for
information only. MEDIA

FI01140
6330C002 SCSI selection or reselection timeout
occurred FI01141
FRU List:
FI00870 DEVTERM

FI01106 CDTRAY

FI01112 6330C210 Unexpected device condition recovered

MEDIA Servicer Response:


The device successfully recovered from a temporary
FI01140 error.No action is required. This reference code is
logged for information only.
FI01141

DEVTERM

CDTRAY

412
6330C300 • 6330FF09

FI01140
6330C300 Media or device error occurred
Servicer Response: FI01141
Perform the following:
1. Clean the disk. DEVTERM
2. Attempt the failing operation again.
CDTRAY
3. If this does not correct the problem, exchange the
failing items.
6330C402 I/O processor internal program error
FRU List:
occurred
MEDIA
Servicer Response:
FI00870 Ask your next level of support for assistance.
FRU List:
6330C301 Media or device error occurred FI00130
Servicer Response:
Dust check encountered. Optical media and/or drive’s 6330CFF2 Recovered from device not ready - Start
optical lens is dirty.Clean the optical drive and the Unit issued
media contained in the drive.
Servicer Response:
The device successfully recovered from a temporary
6330C302 Media or device error occurred error.No action is required. This reference code is
logged for information only.
Servicer Response:
While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer 6330CFF4 Internal device error occurred
be written to but is still readable.Clean the optical drive
FRU List:
and the media contained in the drive.
FI00870

6330C303 Media had an unknown format


6330CFF6 Device recovered from error after retries
Servicer Response:
Servicer Response:
No action required. This reference code is logged for
The device successfully recovered from a temporary
information only.
error.No action is required. This reference code is
logged for information only.
6330C333 Incompatible media was detected
Servicer Response: 6330CFF7 Recovered device error
Perform the following:
Servicer Response:
1. Verify that the disk has a format that is given The device successfully recovered from a temporary
support. error.No action is required. This reference code is
2. If the format is given support, clean the disk and logged for information only.
attempt the failing operation again.
3. If the operation fails again with the same reference 6330CFFE Recovered SCSI bus error
code, ask your media source for a replacement disk.
Servicer Response:
FRU List: The device successfully recovered from a temporary
MEDIA error.No action is required. This reference code is
logged for information only.
FI00870
6330FF09 Licensed Internal Code for optical
6330C400 Interface error detected by device device was not upgraded
FRU List: Servicer Response:
FI00870 This reference code is logged for information only.

FI01106

FI01112

Chapter 6. 6xxx Reference Codes 413


6330FF3D • 6331C301

MEDIA
6330FF3D Recovered I/O processor error
Servicer Response: FI01140
The device successfully recovered from a temporary
error.No action is required. This reference code is FI01141
logged for information only.
DEVTERM
6330FF6D Recovered System bus error
CDTRAY
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is 6331C110 SCSI command timeout occurred
logged for information only. FRU List:
FI00870
6331C000 System log entry only, no service action
required FI01106
Servicer Response:
FI01112
No action is required. This reference code is logged for
information only.
MEDIA

6331C002 SCSI selection or reselection timeout FI01140


occurred
FRU List: FI01141
FI00870
DEVTERM
FI01106
CDTRAY
FI01112
6331C210 Unexpected device condition recovered
MEDIA
Servicer Response:
The device successfully recovered from a temporary
FI01140
error.No action is required. This reference code is
logged for information only.
FI01141

DEVTERM 6331C300 Media or device error occurred


Servicer Response:
CDTRAY Perform the following:
1. Clean the disk.
6331C010 Undefined sense key returned by device 2. Attempt the failing operation again.
FRU List: 3. If this does not correct the problem, exchange the
FI00870 failing items.
FRU List:
6331C020 Device internal configuration error MEDIA
FRU List:
FI00870 FI00870

6331C100 SCSI bus command error occurred 6331C301 Media or device error occurred

FRU List: Servicer Response:


FI00870 Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive.
FI01106

FI01112

414
6331C302 • 6333C000

6331C302 Media or device error occurred 6331CFF2 Recovered from device not ready - Start
Unit issued
Servicer Response:
While writing to the media, an ’out of spare sectors’ Servicer Response:
condition was encountered. The media can no longer The device successfully recovered from a temporary
be written to but is still readable.Clean the optical drive error.No action is required. This reference code is
and the media contained in the drive. logged for information only.

6331C303 Media had an unknown format 6331CFF4 Internal device error occurred
Servicer Response: FRU List:
No action required. This reference code is logged for FI00870
information only.
6331CFF6 Device recovered from error after retries
6331C333 Incompatible media was detected
Servicer Response:
Servicer Response: The device successfully recovered from a temporary
Perform the following: error.No action is required. This reference code is
1. Verify that the disk has a format that is given logged for information only.
support.
2. If the format is given support, clean the disk and 6331CFF7 Recovered device error
attempt the failing operation again.
Servicer Response:
3. If the operation fails again with the same reference The device successfully recovered from a temporary
code, ask your media source for a replacement disk. error.No action is required. This reference code is
FRU List: logged for information only.
MEDIA
6331CFFE Recovered SCSI bus error
FI00870
Servicer Response:
The device successfully recovered from a temporary
6331C400 Interface error detected by device error.No action is required. This reference code is
FRU List: logged for information only.
FI00870
6331FF09 Licensed Internal Code for optical
FI01106 device was not upgraded
Servicer Response:
FI01112
This reference code is logged for information only.
FI01140
6331FF3D Recovered I/O processor error
FI01141
Servicer Response:
The device successfully recovered from a temporary
DEVTERM error.No action is required. This reference code is
logged for information only.
CDTRAY

6331FF6D Recovered System bus error


6331C402 I/O processor internal program error
occurred Servicer Response:
The device successfully recovered from a temporary
Servicer Response: error.No action is required. This reference code is
Ask your next level of support for assistance. logged for information only.
FRU List:
FI00130 6333C000 System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.

Chapter 6. 6xxx Reference Codes 415


6333C002 • 6333C333

FI01140
6333C002 SCSI selection or reselection timeout
occurred
FI01141
FRU List:
FI00870 DEVTERM

FI01106 CDTRAY

FI01112
6333C210 Unexpected device condition recovered
MEDIA Servicer Response:
The device successfully recovered from a temporary
FI01140 error.No action is required. This reference code is
logged for information only.
FI01141
6333C300 Media or device error occurred
DEVTERM
Servicer Response:
CDTRAY Perform the following:
1. Clean the disk.
6333C010 Undefined sense key returned by device 2. Attempt the failing operation again.
3. If this does not correct the problem, exchange the
FRU List:
failing items.
FI00870
FRU List:
MEDIA
6333C020 Device internal configuration error
FRU List: FI00870
FI00870
6333C301 Media or device error occurred
6333C100 SCSI bus command error occurred
Servicer Response:
FRU List: Dust check encountered. Optical media and/or drive’s
FI00870 optical lens is dirty.Clean the optical drive and the
media contained in the drive.
FI01106
6333C302 Media or device error occurred
FI01112
Servicer Response:
MEDIA While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer
FI01140 be written to but is still readable.Clean the optical drive
and the media contained in the drive.
FI01141
6333C303 Media had an unknown format
DEVTERM
Servicer Response:
CDTRAY No action required. This reference code is logged for
information only.

6333C110 SCSI command timeout occurred


6333C333 Incompatible media was detected
FRU List:
FI00870 Servicer Response:
Perform the following:
FI01106 1. Verify that the disk has a format that is given
support.
FI01112 2. If the format is given support, clean the disk and
attempt the failing operation again.
MEDIA

416
6333C400 • 6336C010

3. If the operation fails again with the same reference


6333CFFE Recovered SCSI bus error
code, ask your media source for a replacement disk.
Servicer Response:
FRU List:
The device successfully recovered from a temporary
MEDIA
error.No action is required. This reference code is
logged for information only.
FI00870

6333FF09 Licensed Internal Code for optical


6333C400 Interface error detected by device device was not upgraded
FRU List: Servicer Response:
FI00870 This reference code is logged for information only.

FI01106
6333FF3D Recovered I/O processor error
FI01112 Servicer Response:
The device successfully recovered from a temporary
FI01140 error.No action is required. This reference code is
logged for information only.
FI01141
6333FF6D Recovered System bus error
DEVTERM
Servicer Response:
CDTRAY The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6333C402 I/O processor internal program error
occurred
6336C000 System log entry only, no service action
Servicer Response:
required
Ask your next level of support for assistance.
Servicer Response:
FRU List:
No action is required. This reference code is logged for
FI00130
information only.

6333CFF2 Recovered from device not ready - Start


6336C002 SCSI selection or reselection timeout
Unit issued
occurred
Servicer Response:
FRU List:
The device successfully recovered from a temporary
FI00870
error.No action is required. This reference code is
logged for information only.
FI01106

6333CFF4 Internal device error occurred FI01112


FRU List:
FI00870 MEDIA

FI01140
6333CFF6 Device recovered from error after retries
Servicer Response: FI01141
The device successfully recovered from a temporary
error.No action is required. This reference code is DEVTERM
logged for information only.
CDTRAY
6333CFF7 Recovered device error
6336C010 Undefined sense key returned by device
Servicer Response:
The device successfully recovered from a temporary FRU List:
error.No action is required. This reference code is FI00870
logged for information only.

Chapter 6. 6xxx Reference Codes 417


6336C020 • 6336C400

FRU List:
6336C020 Device internal configuration error
MEDIA
FRU List:
FI00870 FI00870

6336C100 SCSI bus command error occurred 6336C301 Media or device error occurred
FRU List: Servicer Response:
FI00870 Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
FI01106 media contained in the drive.

FI01112
6336C302 Media or device error occurred
MEDIA Servicer Response:
While writing to the media, an ’out of spare sectors’
FI01140 condition was encountered. The media can no longer
be written to but is still readable.Clean the optical drive
FI01141 and the media contained in the drive.

DEVTERM 6336C303 Media had an unknown format

CDTRAY Servicer Response:


No action required. This reference code is logged for
information only.
6336C110 SCSI command timeout occurred
FRU List: 6336C333 Incompatible media was detected
FI00870
Servicer Response:
Perform the following:
FI01106
1. Verify that the disk has a format that is given
FI01112 support.
2. If the format is given support, clean the disk and
MEDIA attempt the failing operation again.
3. If the operation fails again with the same reference
FI01140 code, ask your media source for a replacement disk.
FRU List:
FI01141
MEDIA
DEVTERM
FI00870
CDTRAY
6336C400 Interface error detected by device
6336C210 Unexpected device condition recovered FRU List:
FI00870
Servicer Response:
The device successfully recovered from a temporary
FI01106
error.No action is required. This reference code is
logged for information only.
FI01112

6336C300 Media or device error occurred FI01140


Servicer Response:
Perform the following: FI01141
1. Clean the disk.
DEVTERM
2. Attempt the failing operation again.
3. If this does not correct the problem, exchange the CDTRAY
failing items.

418
6336C402 • 6337C100

6336C402 I/O processor internal program error 6336FF6D Recovered System bus error
occurred
Servicer Response:
Servicer Response: The device successfully recovered from a temporary
Ask your next level of support for assistance. error.No action is required. This reference code is
logged for information only.
FRU List:
FI00130
6337C000 System log entry only, no service action
required
6336CFF2 Recovered from device not ready - Start
Unit issued Servicer Response:
No action is required. This reference code is logged for
Servicer Response:
information only.
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only. 6337C002 SCSI selection or reselection timeout
occurred
6336CFF4 Internal device error occurred FRU List:
FI00870
FRU List:
FI00870
FI01106

6336CFF6 Device recovered from error after retries FI01112


Servicer Response:
The device successfully recovered from a temporary MEDIA
error.No action is required. This reference code is
logged for information only. FI01140

FI01141
6336CFF7 Recovered device error
Servicer Response: DEVTERM
The device successfully recovered from a temporary
error.No action is required. This reference code is CDTRAY
logged for information only.
6337C010 Undefined sense key returned by device
6336CFFE Recovered SCSI bus error
FRU List:
Servicer Response: FI00870
The device successfully recovered from a temporary
error.No action is required. This reference code is
6337C020 Device internal configuration error
logged for information only.
FRU List:
FI00870
6336FF09 Licensed Internal Code for optical
device was not upgraded
6337C100 SCSI bus command error occurred
Servicer Response:
This reference code is logged for information only. FRU List:
FI00870
6336FF3D Recovered I/O processor error
FI01106
Servicer Response:
The device successfully recovered from a temporary FI01112
error.No action is required. This reference code is
logged for information only. MEDIA

FI01140

FI01141

Chapter 6. 6xxx Reference Codes 419


6337C110 • 6337CFF2

DEVTERM
6337C303 Media had an unknown format
CDTRAY Servicer Response:
No action required. This reference code is logged for
information only.
6337C110 SCSI command timeout occurred
FRU List: 6337C333 Incompatible media was detected
FI00870
Servicer Response:
FI01106 Perform the following:
1. Verify that the disk has a format that is given
FI01112 support.
2. If the format is given support, clean the disk and
MEDIA attempt the failing operation again.
3. If the operation fails again with the same reference
FI01140 code, ask your media source for a replacement disk.

FI01141 FRU List:


MEDIA
DEVTERM
FI00870
CDTRAY
6337C400 Interface error detected by device
6337C210 Unexpected device condition recovered FRU List:
Servicer Response: FI00870
The device successfully recovered from a temporary
error.No action is required. This reference code is FI01106
logged for information only.
FI01112
6337C300 Media or device error occurred
FI01140
Servicer Response:
Perform the following: FI01141
1. Clean the disk.
DEVTERM
2. Attempt the failing operation again.
3. If this does not correct the problem, exchange the CDTRAY
failing items.
FRU List: 6337C402 I/O processor internal program error
MEDIA occurred

FI00870 Servicer Response:


Ask your next level of support for assistance.

6337C301 Media or device error occurred FRU List:


FI00130
Servicer Response:
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the 6337CFF2 Recovered from device not ready - Start
media contained in the drive. Unit issued
Servicer Response:
6337C302 Media or device error occurred The device successfully recovered from a temporary
error.No action is required. This reference code is
Servicer Response: logged for information only.
While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer
be written to but is still readable.Clean the optical drive
and the media contained in the drive.

420
6337CFF4 • 660x3020

6337CFF4 Internal device error occurred 6337FF09 Licensed Internal Code for optical
device was not upgraded
FRU List:
FI00870 Servicer Response:
This reference code is logged for information only.
6337CFF6 Device recovered from error after retries
6337FF3D Recovered I/O processor error
Servicer Response:
The device successfully recovered from a temporary Servicer Response:
error.No action is required. This reference code is The device successfully recovered from a temporary
logged for information only. error.No action is required. This reference code is
logged for information only.
6337CFF7 Recovered device error
6337FF6D Recovered System bus error
Servicer Response:
The device successfully recovered from a temporary Servicer Response:
error.No action is required. This reference code is The device successfully recovered from a temporary
logged for information only. error.No action is required. This reference code is
logged for information only.
6337CFFE Recovered SCSI bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.

(660x, 671x, 673x) Disk unit reference codes


Disk unit reference codes.

If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list. If the failing item is a disk unit, go to
Start Disk Service.

Attention: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
FRU List:
660x102E Out of alternate sectors for disk storage
DISKDRV
FRU List:
DISKDRV STORIOA

660x3002 Addressed device failed to respond to FI01140


selection
FI01141
FRU List:
DISKDRV
660x3020 Storage subsystem configuration error
STORIOA Servicer Response:
If an MES is being installed, verify the configuration.
BACKPLN
FRU List:
DISKDRV
FI01106
FI01106
FI01140
STORIOA
660x3010 Disk device returned wrong response to
IOA FI01140

Chapter 6. 6xxx Reference Codes 421


660x3029 • 660x7052

660x3029 A device replacement has occurred 660x3131 Device or IOA Licensed Internal Code
Servicer Response: Servicer Response:
No action required. This reference code is logged for The device does not support a needed attribute and is
information only. running with degraded performance. Contact your next
level of support.
660x3100 Tape/optical or disk bus interface error FRU List:
occurred SVCDOCS
Servicer Response:
Perform DSKIP03. 660x7000 Disk sector read error
FRU List: Servicer Response:
DISKDRV No action required. This reference code is logged for
information only.
STORIOA
FRU List:
DISKDRV
FI01106

FI01140 660x7001 Temporary disk data error


Servicer Response:
660x3109 IOA timed out a disk command A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
FRU List: code.
DISKDRV
FRU List:
STORIOA DISKDRV

FI01106 660x7003 Device format error

FI01140 Servicer Response:


If the disk has not been formatted by the system,
initialize and format the disk.
660x3110 Disk bus interface error occurred
Servicer Response: 660x7004 System log entry only. No service action
Perform DSKIP03. required.
FRU List:
STORIOA 660x7050 Data compression failure
Servicer Response:
DISKDRV
Contact your next level of support.
FI01106 FRU List:
SVCDOCS
FI01140
660x7051 Compressed device and compression
660x3130 Device Licensed Internal Code IOA are not compatible
Servicer Response: Servicer Response:
The device is not supported with the level of code Perform the procedure specified in “Recovering From
currently on the system. Contact your next level of 6xxx7051 SRC” in the Backup and Recovery Guide.
support.
FRU List:
FRU List: CMPRES1
SVCDOCS
660x7052 Data compression warning
Servicer Response:
Perform the procedure specified in “Recovering From
6xxx7052 SRC ” in the Backup and Recovery Guide.
FRU List:

422
660xFFF2 • 671x3002

SVCDOCS
660xFFF9 Temporary disk data error
Servicer Response:
660xFFF2 Disk motor problem
A disk unit service action is recommended only if the
FRU List: Service Action Log contains an entry for this reference
DISKDRV code.
FRU List:
660xFFF3 Disk media format not valid DISKDRV
FRU List:
DISKDRV 660xFFFA Temporary disk bus error
Servicer Response:
660xFFF4 Disk device problem A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
FRU List: code.
DISKDRV
FRU List:
STORIOA DISKDRV

STORIOA
660xFFF5 Disk sector read error
Servicer Response: FI01140
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference FI01141
code.
BACKPLN
FRU List:
DISKDRV
660xFFFB SCSI bus reset occurred
660xFFF6 Disk device detected recoverable error Servicer Response:
No action required. This reference code is logged for
Servicer Response:
information only.
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code. 660xFFFE Temporary disk bus error
FRU List: Servicer Response:
DISKDRV A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
660xFFF7 Temporary disk data error
FRU List:
Servicer Response:
DISKDRV
No action required. This reference code is logged for
information only.
STORIOA
FRU List:
DISKDRV FI01106

660xFFF8 Temporary disk data error FI01140

Servicer Response:
A disk unit service action is recommended only if the 671x102E Out of alternate sectors for disk storage
Service Action Log contains an entry for this reference FRU List:
code. DISKDRV
FRU List:
DISKDRV 671x3002 Addressed device failed to respond to
selection
FRU List:
DISKDRV

Chapter 6. 6xxx Reference Codes 423


671x3010 • 671x7001

STORIOA STORIOA

BACKPLN FI01106

FI01106 FI01140

FI01140
671x3110 Disk bus interface error occurred
Servicer Response:
671x3010 Disk device returned wrong response to
Perform DSKIP03.
IOA
FRU List:
FRU List:
STORIOA
DISKDRV
DISKDRV
STORIOA
FI01106
FI01140
FI01140
FI01141

671x3130 Device Licensed Internal Code


671x3020 Storage subsystem configuration error
Servicer Response:
Servicer Response:
The device is not supported with the level of code
If an MES is being installed, verify the configuration.
currently on the system. Contact your next level of
FRU List: support.
DISKDRV
FRU List:
SVCDOCS
FI01106

STORIOA 671x3131 Device or IOA Licensed Internal Code


Servicer Response:
FI01140 The device does not support a needed attribute and is
running with degraded performance. Contact your next
671x3029 A device replacement has occurred level of support.

Servicer Response: FRU List:


No action required. This reference code is logged for SVCDOCS
information only.
671x7000 Disk sector read error
671x3100 Tape/optical or disk bus interface error Servicer Response:
occurred No action required. This reference code is logged for
Servicer Response: information only.
Perform DSKIP03. FRU List:
FRU List: DISKDRV
DISKDRV
671x7001 Temporary disk data error
STORIOA
Servicer Response:
FI01106 A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FI01140
FRU List:
DISKDRV
671x3109 IOA timed out a disk command
FRU List:
DISKDRV

424
671x7003 • 671xFFFA

FRU List:
671x7003 Device format error
DISKDRV
Servicer Response:
If the disk has not been formatted by the system,
671xFFF6 Disk device detected recoverable error
initialize and format the disk.
Servicer Response:
A disk unit service action is recommended only if the
671x7004 System log entry only. No service action
Service Action Log contains an entry for this reference
required.
code.
FRU List:
671x7050 Data compression failure
DISKDRV
Servicer Response:
Contact your next level of support.
671xFFF7 Temporary disk data error
FRU List:
Servicer Response:
SVCDOCS
No action required. This reference code is logged for
information only.
671x7051 Compressed device and compression
FRU List:
IOA are not compatible
DISKDRV
Servicer Response:
The customer should perform the procedure specified
671xFFF8 Temporary disk data error
in “Recovering From 6xxx7051 SRC” in the Backup and
Recovery Guide . Servicer Response:
A disk unit service action is recommended only if the
FRU List:
Service Action Log contains an entry for this reference
CMPRES1
code.
FRU List:
671x7052 Data compression warning
DISKDRV
Servicer Response:
The customer should perform the procedure specified
671xFFF9 Temporary disk data error
in “Recovering From 6xxx7052 SRC ” in the Backup and
Recovery Guide. Servicer Response:
A disk unit service action is recommended only if the
FRU List:
Service Action Log contains an entry for this reference
SVCDOCS
code.
FRU List:
671xFFF2 Disk motor problem
DISKDRV
FRU List:
DISKDRV
671xFFFA Temporary disk bus error
Servicer Response:
671xFFF3 Disk media format not valid
A disk unit service action is recommended only if the
FRU List: Service Action Log contains an entry for this reference
DISKDRV code.
FRU List:
671xFFF4 Disk device problem DISKDRV
FRU List:
STORIOA
DISKDRV

FI01140
STORIOA
FI01141
671xFFF5 Disk sector read error
Servicer Response: BACKPLN
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.

Chapter 6. 6xxx Reference Codes 425


671xFFFB • 673x3130

FI01106
671xFFFB SCSI bus reset occurred
Servicer Response: STORIOA
No action required. This reference code is logged for
information only. FI01140

671xFFFE Temporary disk bus error 673x3029 A device replacement has occurred
Servicer Response: Servicer Response:
A disk unit service action is recommended only if the No action required. This reference code is logged for
Service Action Log contains an entry for this reference information only.
code.
FRU List: 673x3100 Tape/optical or disk bus interface error
DISKDRV occurred

STORIOA Servicer Response:


Perform DSKIP03.
FI01106 FRU List:
DISKDRV
FI01140
STORIOA
673x102E Out of alternate sectors for disk storage
FI01106
FRU List:
DISKDRV FI01140

673x3002 Addressed device failed to respond to 673x3109 IOA timed out a disk command
selection
FRU List:
FRU List: DISKDRV
DISKDRV
STORIOA
STORIOA
FI01106
BACKPLN
FI01140
FI01106

FI01140 673x3110 Disk bus interface error occurred


Servicer Response:
673x3010 Disk device returned wrong response to Perform DSKIP03.
IOA FRU List:
FRU List: STORIOA
DISKDRV
DISKDRV
STORIOA
FI01106
FI01140
FI01140
FI01141
673x3130 Device Licensed Internal Code
673x3020 Storage subsystem configuration error Servicer Response:
Servicer Response: The device is not supported with the level of code
If an MES is being installed, verify the configuration. currently on the system. Contact your next level of
support.
FRU List:
DISKDRV FRU List:
SVCDOCS

426
673x3131 • 673xFFF8

673x3131 Device or IOA Licensed Internal Code 673x7052 Data compression warning
Servicer Response: Servicer Response:
The device does not support a needed attribute and is The customer should perform the procedure specified
running with degraded performance. Contact your next in “Recovering From 6xxx7052 SRC ” in the Backup and
level of support. Recovery Guide
FRU List: FRU List:
SVCDOCS SVCDOCS

673x7000 Disk sector read error 673xFFF2 Disk motor problem


Servicer Response: FRU List:
No action required. This reference code is logged for DISKDRV
information only.
FRU List: 673xFFF3 Disk media format not valid
DISKDRV
FRU List:
DISKDRV
673x7001 Temporary disk data error
Servicer Response: 673xFFF4 Disk device problem
A disk unit service action is recommended only if the
FRU List:
Service Action Log contains an entry for this reference
DISKDRV
code.
FRU List: STORIOA
DISKDRV
673xFFF5 Disk sector read error
673x7003 Device format error
Servicer Response:
Servicer Response: A disk unit service action is recommended only if the
If the disk has not been formatted by the system, Service Action Log contains an entry for this reference
initialize and format the disk. See Work with disk unit code.
recovery.
FRU List:
DISKDRV
673x7004 System log entry only. No service action
required.
673xFFF6 Disk device detected recoverable error

673x7050 Data compression failure Servicer Response:


A disk unit service action is recommended only if the
Servicer Response: Service Action Log contains an entry for this reference
Contact your next level of support. code.
FRU List: FRU List:
SVCDOCS DISKDRV

673x7051 Compressed device and compression 673xFFF7 Temporary disk data error
IOA are not compatible
Servicer Response:
Servicer Response: No action required. This reference code is logged for
The customer should perform the procedure specified information only.
in “Recovering From 6xxx7051 SRC” in the Backup and
Recovery Guide . FRU List:
DISKDRV
FRU List:
CMPRES1
673xFFF8 Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.

Chapter 6. 6xxx Reference Codes 427


673xFFF9 • 6A590BD1

FRU List: FI01141


DISKDRV
BACKPLN
673xFFF9 Temporary disk data error
673xFFFB SCSI bus reset occurred
Servicer Response:
A disk unit service action is recommended only if the Servicer Response:
Service Action Log contains an entry for this reference No action required. This reference code is logged for
code. information only.
FRU List:
DISKDRV 673xFFFE Temporary disk bus error
Servicer Response:
673xFFFA Temporary disk bus error A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
Servicer Response:
code.
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference FRU List:
code. DISKDRV
FRU List:
DISKDRV STORIOA

STORIOA FI01106

FI01140 FI01140

(6A59) Workstation adapter console reference codes


The workstation adapter console detected a failure.

Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of word
1). These 8 characters are the reference code. Find the reference code in the following list.
FRU List:
6A590AD2 Communications adapter card test failed
FI00719
FRU List:
FI00718 FI00718

6A590AD3 Communications adapter card test failed 6A590BB0 Communications adapter card test failed
FRU List: FRU List:
FI00718 FI00719

6A590B25 Communications adapter card test failed FI00718

FRU List:
FI00719 6A590BD0 Communications adapter card test failed
FRU List:
FI00718 FI00719

FI00727 FI00718

6A590BA0 Communications adapter card test failed 6A590BD1 Communications adapter card test failed
FRU List: FRU List:
FI00719 FI00719

FI00718 FI00718

6A590BAB Communications adapter card test failed

428
6A590BEE • 6A590CC0

6A590BEE I/O card Licensed Internal Code ended 6A590C53 Binary synchronous control send-receive
abnormally test failed
FRU List: FRU List:
FI00719 FI00719

FI00718 FI00718

6A590C10 Communications adapter card test failed 6A590C60 Asynchronous send-receive test failed
FRU List: FRU List:
FI00719 FI00719

FI00718 FI00718

FI00727
6A590C63 Asynchronous send-receive test failed
FRU List:
6A590C20 Communications adapter card test failed
FI00719
FRU List:
FI00719 FI00718

FI00718
6A590C70 Communications adapter card test failed
FRU List:
6A590C30 Adapter card failed modem interface
FI00719
test
FRU List: FI00718
FI00719
6A590C80 Communications adapter card test failed
FI00718
FRU List:
FI00719
6A590C40 Synchronous-data-link-control
send-receive test failed
FI00718
FRU List:
FI00719
6A590C90 Communications adapter card X.21 test
failed
FI00718
FRU List:
FI00719
6A590C43 Synchronous-data-link-control
send-receive test failed
FI00718
FRU List:
FI00719
6A590CA1 Communications adapter card test failed
FI00718 FRU List:
FI00719
6A590C50 Binary synchronous control send-receive
FI00718
test failed
FRU List:
6A590CC0 Communications adapter card test failed
FI00719
FRU List:
FI00718 FI00719

FI00718

Chapter 6. 6xxx Reference Codes 429


6A595007 • 6A59FFFF

6A595007 Diagnostic wrap test completed; no


errors detected

6A595008 Diagnostic wrap test completed; error


was detected
FRU List:
FI00719

DPAC

FI00718

6A59FFFF User suspected communications


problem.
FRU List:
UNAUPPR

430
Chapter 7. 7xxx Reference Codes
7xxx Reference Codes

(7207) Tape unit reference codes


A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.

72073202 Tape unit configuration error 72079100 Interface error detected by system or by
tape unit
Servicer Response:
Before exchanging anyparts, verify that the following Servicer Response:
condition is not present: If the attached device is an external device, do the
v The attached device type or model is only supported following before exchanging any parts:
on an I/O adapter that is attached to an I/O 1. If an interposer is required, make sure that it is
processor. connected between the I/O processor and the SCSI
cable.
FRU List:
UH7CNFG 2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
FI00871 cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
72079020 Tape unit configuration error
FRU List:
Servicer Response: FI00871
Before exchanging anyparts, verify that the following
conditions are not present:
FI01112
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd FI00872
devices at the same time.
v An unsupported device type or model is attached. DEVTERM
FRU List:
UH7CNFG 72079101 Fibre Channel interface error detected
Servicer Response:
FI00871
If the attacheddevice is an external device, do the
following before exchanging any parts:
PTFSRCH
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.

© Copyright IBM Corp. 2007 431


72079102 • 72079210

3. If there is a hub attached, verify that the hub is


72079201 Tape unit command timeout
operational.
4. If there is a gateway device attached, refer to the Servicer Response:
gateway device service documentation for If the attached deviceis an external device, do the
additional problem analysis procedures. following before exchanging any parts:
5. refer to the tape device service documentation for 1. Ensure that the device is powered on.
additonal problem analysis procedures. 2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
FRU List:
cable.
FCIOA
3. Ensure that the signal cable is seated correctly, and
FCDEV that there are no bent or damaged pins on the SCSI
cable.
FCCABLE 4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.

72079102 Gateway device detected a SCSI FRU List:


interface error FI00871

Servicer Response: FI01112


Usethe gateway device service documentation to
analyze the problem.
FI00872
FRU List:
FI00871 DEVTERM

FCGATE MH7TMED

FI00872
72079202 Tape unit failed after Licensed Internal
Code was loaded
DEVTERM
Servicer Response:
If the attached device is an external device, do the
72079200 Tape unit is not responding following before exchanging any parts:
Servicer Response: 1. Ensure that the device is powered on.
If the attached deviceis an external device, do the 2. If an interposer is required, make sure that it is
following before exchanging any parts: connected between the I/O processor and the SCSI
1. Ensure that the device is powered on. cable.
2. If an interposer is required, make sure that it is 3. Ensure that the SCSI cable is seated correctly, and
connected between the I/O processor and the SCSI that there are no bent or damaged pins on the SCSI
cable. cable.
3. Ensure that the SCSI cable is seated correctly, and 4. Ensure that a terminating plug is attached to the
that there are no bent or damaged pins on the SCSI device end of the SCSI cable.
cable.
FRU List:
4. Ensure that a terminating plug is attached to the FI00871
device end of the SCSI cable.
FRU List: FI01112
FI00871
FI00872
FI01112
DEVTERM
FI00872
72079210 Illegal or unsupported tape unit
DEVTERM response
FRU List:
FI00871

FI01112

432
72079211 • 72079351

PTFSRCH
72079310 Licensed Internal Code for the tape unit
is not correct
72079211 Gateway device detected a bus protocol
FRU List:
error
PTFSRCH
Servicer Response:
Usethe gateway device service documentation to FI00871
analyze the problem.
FRU List: 72079320 Tape device Licensed Internal Code
FCGATE failure
FRU List:
FCIOA
FI00130
FI00871
FI00871
ANYFC
72079321 Gateway device Licensed Internal Code
FCCABLE error
Servicer Response:
FI00872 Use thegateway device service documenation to
analyze the problem.
DEVTERM
FRU List:
FCCODE
72079300 Tape unit failure
FRU List: 72079350 Tape unit detected a read or write error
FI00871 on tape medium
Servicer Response:
72079301 Tape device failure, redundancy lost A permanent read or write error occurred. Clean the
Servicer Response: tape unit and retry the operation.
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current If cleaning the tape unit does not correct the problem,
operation. exchange the tape media.

FRU List: FRU List:


FI00871 MH7TMED

UH7CLN
72079302 Tape device failure or media error
Servicer Response: FI00871
The tape unitdetected a failure that may be caused by a
hardware failure or a media error. 72079351 Tape with excessive error rate was
mounted in tape device.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to Servicer Response:
isolate between hardware and media failures. The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
FRU List: recommended that you exchange the tape cartridge.
MH7TMED
FRU List:
FI00871 MH7TMED

UH7CLN
72079303 Gateway device failure
Servicer Response: FI00871
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE

Chapter 7. 7xxx Reference Codes 433


72079355 • 72079902

72079355 The data format is incorrect; the tape 72079804 System successfully recovered from
cannot be read temporary I/O error
Servicer Response: Servicer Response:
The tape unit has detected that the data format on the No action required. This reference code is logged for
tape media is not supported. information only.

Clean the tape unit and retry the operation.


72079810 Problem analysis has determined a part
should be replaced.
If the operation continues to fail, use a different tape
cartridge. Servicer Response:
This reference code is used for ending Online Problem
FRU List: Analysis with a list of failing items. (Information Only)
UH7USER

MH7TMED 72079899 Problem analysis completed, the


problem has been corrected.
UH7CLN Servicer Response:
This reference code is used for ending Online Problem
FI00871 Analysis when no problem was found or the problem
was corrected.
72079500 Licensed Internal Code error. FRU List:
Servicer Response: UH7FIXD
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an 72079900 Licensed Internal Code for tape unit
IOP dump using hardware service manager. was not upgraded
FRU List: Servicer Response:
PTFSRCH The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
72079800 System successfully recovered from completed.
temporary I/O error
The tape unit will continue to operate with the
Servicer Response: previous LIC. You may do either of the following:
No action required. This reference code is logged for
v Wait for next IPL when the system will attempt to
information only.
load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
72079801 System successfully recovered from When the IOP is reset, if the device has the wrong
temporary I/O error level of LIC, the IOP will attempt to load the new
Servicer Response: LIC.
No action required. This reference code is logged for FRU List:
information only. UH7USER

72079802 System successfully recovered from 72079901 Tape performance statistics logged.
temporary I/O error
Servicer Response:
Servicer Response: No action required. This reference code is logged for
No action required. This reference code is logged for information only.
information only.

72079902 An IOP dump was initiated


72079803 System successfully recovered from
temporary I/O error Servicer Response:
No action required.
Servicer Response:
No action required. This reference code is logged for
information only.

434
7207FFF6 • 72080311

7207FFF6 Tape volume statistics logged (no action


required)

(7208) Tape drive reference codes


A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Is the failing tape unit located in a type 9427 Tape Library device?
– Yes: Go to (9427) Tape unit reference codes.
– No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
Note:
wrote the tape may be the cause of the problem.
72080001 Tape unit failure
Perform TU-PIP2. When the system is available,
Servicer Response: perform the following:
The tape drive reported a hardware error to the IOP; v Verify the operation of the tape drive. Use the
the amber light on the tape drive may be blinking. VFYTAP system command.
Perform TU-PIP2.
FRU List: Note: When a tape is initialized, a new label is
46G2227 recorded at the beginning of the tape, and any data
recorded previously is erased and overwritten. To
ML2TMED initialize used tapes, use the INZTAP system command
with “ Check for active files” option of *NO.
Use of the INZTAP “Clear” (security erase) option is
7208030B Tape unit detected a read error on the not recommended. The 7208 Tape Drive performs a
tape medium write operation to erase all of the tape; writing
Servicer Response: (erasing) a full-size tape takes up to 3.5 hours.
Read (or write) errors may be caused by: FRU List:
v Poor or damaged tape ML2TMED
v Dirty read/write heads
46G2227
v Damaged data cartridges
v Using a data cartridge previously recorded in a 46G3934
format or density that is not correct
v Using the wrong data cartridge (for example, one in 42F7300
a different format or density from another set of data
cartridges)
72080311 Tape unit detected a read error on the
tape medium
If the data on the tape was not written by i5/OS, the
format or the density may not be correct. Get or make Servicer Response:
a new copy of the data cartridge. If you are performing Perform the Action for reference code 030B.
a write or a save operation, initialize the tape. See the
note below.If you are performing a read or a restore FRU List:
operation, the tape may be worn or the device that ML2TMED

Chapter 7. 7xxx Reference Codes 435


72080316 • 72080396

46G2227 46G2227

46G3934 46G3934

42F7300 42F7300

72080316 Tape unit detected a read error on the 72080338 Tape unit detected a read error on the
tape medium tape medium
Servicer Response: Servicer Response:
Perform the Action for reference code 030B. Perform the Action for reference code 030B.
FRU List: FRU List:
ML2TMED ML2TMED

46G2227 46G2227

46G3934 46G3934

42F7300 42F7300

7208031C The data format is incorrect; the tape 7208033D Tape unit detected a read error on the
cannot be read tape medium
Servicer Response: Servicer Response:
The tape format is not known or not compatible. The Perform the Action for reference code 030B.
data cartridge may not have been recorded using
FRU List:
i5/OS.Get another copy of the data cartridge recorded
ML2TMED
in a format and density given support by i5/OS.
FRU List: 46G2227
ML2TMED
46G3934
46G2227
42F7300
72080336 The data format is incorrect; the tape
cannot be read 72080395 Tape unit detected a write error on tape
Servicer Response: medium
The tape format is not known or not compatible. The Servicer Response:
data cartridge may not have been recorded using Perform the Action for reference code 030B.
i5/OS.Get another copy of the data cartridge recorded
in a format and density given support by i5/OS. FRU List:
ML2TMED
FRU List:
ML2TMED 46G2227

46G2227
72080396 Tape unit detected a write error on tape
46G3934 medium
Servicer Response:
42F7300 Perform the Action for reference code 030B.
FRU List:
72080337 Tape unit detected a read error on the ML2TMED
tape medium
Servicer Response: 46G2227
Perform the Action for reference code 030B.
FRU List:
ML2TMED

436
72080397 • 72080418

46G2227
72080397 Tape unit detected a write error on tape
medium
720803B3 Tape unit detected a write error on tape
Servicer Response:
medium
Perform the Action for reference code 030B.
Servicer Response:
FRU List:
Perform the Action for reference code 030B.
ML2TMED
FRU List:
46G2227 ML2TMED

46G2227
7208039D Tape unit detected a write error on tape
medium
720803B4 Tape unit detected a write error on tape
Servicer Response:
medium
Perform the Action for reference code 030B.
Servicer Response:
FRU List:
Perform the Action for reference code 030B.
ML2TMED
FRU List:
46G2227 ML2TMED

46G2227
7208039E Tape unit detected a write error on tape
medium
720803B5 Tape unit detected a read error on the
Servicer Response:
tape medium
Perform the Action for reference code 030B.
Servicer Response:
FRU List:
Perform the Action for reference code 030B.
ML2TMED
FRU List:
46G2227 ML2TMED

46G2227
7208039F Tape unit detected a write error on tape
medium
72080417 Tape unit failure
Servicer Response:
Perform the Action for reference code 030B. Servicer Response:
The tape drive reported a hardware error to the IOP;
FRU List:
the amber light on the tape drive may be blinking.
ML2TMED
Perform TU-PIP2.
46G2227 FRU List:
46G2227
720803AE Tape unit detected a read or write error
ML2TMED
on tape medium
Servicer Response: 46G3934
Perform the Action for reference code 030B.
FRU List: 42F7300
ML2TMED
72080418 Tape unit failure
46G2227
Servicer Response:
The tape drive reported a hardware error to the IOP;
720803B0 Tape unit detected a read or write error the amber light on the tape drive may be blinking.
on tape medium Perform TU-PIP2.
Servicer Response: FRU List:
Perform the Action for reference code 030B. 46G2227
FRU List:
ML2TMED ML2TMED

Chapter 7. 7xxx Reference Codes 437


72080419 • 72080499

46G3934 ML2TMED

42F7300 46G3934

42F7300
72080419 Tape unit failure
Servicer Response:
72080468 Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227

46G3934 ML2TMED

42F7300 46G3934

42F7300
72080458 Tape unit failure
Servicer Response:
7208046D Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227

46G3934 ML2TMED

42F7300 46G3934

42F7300
7208045A Tape unit failure
Servicer Response:
72080498 Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227

46G3934 ML2TMED

42F7300 46G3934

42F7300
72080467 Tape unit failure
Servicer Response:
72080499 Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:

438
7208049A • 720804A5

46G2227
720804A2 Tape unit failure
ML2TMED Servicer Response:
The tape drive reported a hardware error to the IOP;
46G3934 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300 FRU List:
46G2227
7208049A Tape unit failure
ML2TMED
Servicer Response:
The tape drive reported a hardware error to the IOP; 46G3934
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300
FRU List:
46G2227
720804A3 Tape unit failure
ML2TMED Servicer Response:
The tape drive reported a hardware error to the IOP;
46G3934 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300 FRU List:
46G2227
7208049C Tape unit failure
ML2TMED
Servicer Response:
The tape drive reported a hardware error to the IOP; 46G3934
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300
FRU List:
46G2227
720804A4 Tape unit failure
ML2TMED Servicer Response:
The tape drive reported a hardware error to the IOP;
46G3934 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300 FRU List:
46G2227
720804A1 Tape unit failure
ML2TMED
Servicer Response:
The tape drive reported a hardware error to the IOP; 46G3934
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300
FRU List:
46G2227
720804A5 Tape unit failure
ML2TMED Servicer Response:
The tape drive reported a hardware error to the IOP;
46G3934 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300 FRU List:
46G2227

ML2TMED

46G3934

Chapter 7. 7xxx Reference Codes 439


720804A6 • 720804FC

42F7300 46G3934

42F7300
720804A6 Tape unit failure
Servicer Response:
720804AC Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227

46G3934 ML2TMED

42F7300 46G3934

42F7300
720804A7 Tape unit failure
Servicer Response:
720804AD Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227

46G3934 ML2TMED

42F7300 46G3934

42F7300
720804A8 Tape unit failure
Servicer Response:
720804FA Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227

46G3934 ML2TMED

42F7300 46G3934

42F7300
720804AB Tape unit failure
Servicer Response:
720804FC Tape unit failure
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227

440
720804FD • 72083110

ML2TMED
72083005 Blank tape or BOT encountered
46G3934 Servicer Response:
The tape drive has found a blank tape or BOT.When
42F7300 using a new data cartridge, the tape must first be
initialized.This error can also occur when reading a
tape if that tape was removed from the tape drive
720804FD Tape unit failure before writing was complete. Also see the Action for
Servicer Response: reference code 030B.
The tape drive reported a hardware error to the IOP; FRU List:
the amber light on the tape drive may be blinking. ML2TMED
Perform TU-PIP2.
FRU List: 46G2227
46G2227
AJEDA00
ML2TMED
72083010 Illegal or unsupported tape unit
46G3934 response

42F7300 Servicer Response:


The tape drive returned a response to the IOP that is
illegal or is not given support. Call your next level of
72083002 I/O processor addressed the tape unit; support
no response
FRU List:
Servicer Response: 46G2227
The tape drive did not respond to commands from the
IOP. Perform the following: AJEDA00
1. Ensure that the system interface cable is connected.
2. Ensure that power is on. 72083100 Interface error detected by I/O processor
or by tape unit
If the above items are correct, call your next level of
support Servicer Response:
The IOP or the device detected a permanent error on
FRU List: the interface to the system. Call your next level of
46G2227 support

46G3934 FRU List:


46G2227
FI00830
FI00141
FI00141
FI00830
46G2599
46G2599
17G1500
42F7300
42F7300
17G1500

72083004 Tape unit failed after Licensed Internal 46G3934


Code was loaded
Servicer Response: AJEDA00
The tape drive does not respond to IOP commands
after new Licensed Internal Code was transferred to the 72083110 Tape unit command timeout
tape drive. Perform TU-PIP4.
Servicer Response:
FRU List: The tape drive did not complete a command sent by
46G2227 the IOP in the time allowed. Call your next level of
support

Chapter 7. 7xxx Reference Codes 441


72084016 • 72089201

FRU List: FRU List:


46G2227 46G2227

FI00141 FI00131

FI00830 46G3934

46G2599 FI00830

42F7300 46G2599

17G1500 17G1500

46G3934
72089200 I/O processor addressed the tape unit;
no response
AJEDA00
Servicer Response:
Before exchanging any parts, do the following:
72084016 Licensed Internal Code for the tape unit
is not correct 1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
FRU List: the I/O Processor or I/O Adaptor is seated
AJEDA00 correctly, and that there are not bent or damaged
pins on the SCSI cable.
72084017 Licensed Internal Code for the tape unit 3. Ensure that the terminating plug is attached to the
is not correct device.
FRU List: FRU List:
AJEDA00 46G2227

72089020 I/O processor detected a SCSI bus 46G3934


configuration error
FI00830
Servicer Response:
Before exchanging any parts, verify that the following FI00131
conditions are not present:
v Tape and DASD devices attached to an I/O 46G2599
Processor that does not support attachment of both
tape and DASD devices at the same time. 17G1500
v A device type or model that is not given support.
42F7300
FRU List:
UL2CNFG
72089201 Tape unit command timeout
46G2227
Servicer Response:
Before exchanging any parts, do the following:
FI00130
1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
72089100 Interface error detected by I/O processor the I/O Processor or I/O Adaptor is seated
or by tape unit correctly, and that there are not bent or damaged
Servicer Response: pins on the SCSI cable.
Before exchanging any parts, do the following: 3. Ensure that the terminating plug is attached to the
1. Ensure that the device is powered on. device.
2. Ensure that the SCSI cable between the device and FRU List:
the I/O Processor or I/O Adaptor is seated 46G2227
correctly, and that there are no bent or damaged
pins on the SCSI cable. 46G3934
3. Ensure that a terminating plug is attached to the
device. FI00830

442
72089202 • 72089350

FI00131 42F7300

46G2599
72089301 Tape device failure, redundancy lost

17G1500 Servicer Response:


The tape device detected a hardware failure that does
42F7300 not prevent the tape unit from completed the current
operation.Refer to the Tape unit service information to
determine the failing item.
72089202 Tape unit failed after Licensed Internal
Code was loaded FRU List:
46G2227
Servicer Response:
Before exchanging any parts, do the following: ML2TMED
1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and 46G3934
the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged 42F7300
pins on the SCSI cable.
3. Ensure that the terminating plug is attached to the 72089302 Tape device failure or media error
device.
Servicer Response:
FRU List: The tape unit detected a failure that may be caused by
46G2227 a hardware failure or a media error. Refer to the tape
unit service information for possible information on
46G3934 diagnostic tests that can be run to isolate between
hardware and media failures.
FI00830
FRU List:
ML2TMED
FI00131
46G2227
46G2599
46G3934
17G1500
42F7300
42F7300

72089310 Licensed Internal Code for the tape unit


72089210 Illegal or unsupported tape unit
is not correct
response
FRU List:
FRU List:
46G2227
46G2227
FI00130
FI00130

FI00131 72089320 Tape device Licensed Internal Code


failure
72089300 Tape unit failure FRU List:
FI00130
Servicer Response:
The tape drive reported a hardware error to the IOP;
46G2227
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
72089350 Tape unit detected a read or write error
FRU List:
on tape medium
46G2227
Servicer Response:
ML2TMED A permanent read or write error occured. Clean the
tape unit and retry the operation.If cleaning the tape
46G3934 unit does not correct the problem, exchange the tape
media.

Chapter 7. 7xxx Reference Codes 443


72089351 • 72089900

FRU List:
72089801 I/O processor successfully recovered
ML2TMED
from temporary error

46G2227 Servicer Response:


No action required. This reference code is logged for
46G3934 information only.

42F7300 72089802 I/O processor successfully recovered


from temporary error
72089351 Tape with excessive error rate was Servicer Response:
mounted in tape device. No action required. This reference code is logged for
Servicer Response: information only.
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is 72089803 I/O processor successfully recovered
recommended that you exchange the tape cartridge. from temporary error
FRU List: Servicer Response:
ML2TMED No action required. This reference code is logged for
information only.
UL2CLN

46G2227 72089810 Problem analysis has determined a part


should be replaced.

72089355 The data format is incorrect; the tape Servicer Response:


cannot be read This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information only)
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported. Clean the tape unit and 72089899 Problem analysis completed, the
retry the operation.If the operation continues to fail, use problem has been corrected.
a different tape cartridge. Servicer Response:
FRU List: This reference code is used for ending Online Problem
UL2USR1 Analysis when no problem was found or the problem
was corrected.
ML2TMED FRU List:
UL2FIXD
UL2CLN
72089900 Licensed Internal Code for tape unit
46G2227
was not upgraded
Servicer Response:
72089500 I/O processor Licensed Internal Code
The I/O processor loading of Licensed Internal Code
error
(LIC) to the programmable tape drive was not
Servicer Response: completed.The tape drive will continue to operate with
If the system is operational, take a dump of the I/O the previous LIC. You may do either of the following:
processor data. For more information, see the iSeries v Wait for next IPL when the system will attempt to
Service Functions information or ask your next level of load the LIC for the tape drive again.
support for assistance.
v Perform TU-PIP4 to reset the IOP and the tape drive.
FRU List: When the IOP is reset, if the device has the wrong
FI00130 level of LIC, the IOP will attempt to load the new
LIC.
72089800 I/O processor successfully recovered FRU List:
from temporary error UL2WAIT
Servicer Response:
No action required. This reference code is logged for
information only.

444
7208FF09 • 7208FFFF

FI00141
7208FF09 Licensed Internal Code for tape unit
was not upgraded
46G2599
Servicer Response:
The I/O processor loading of Licensed Internal Code 17G1500
(LIC) to the programmable tape drive was not
completed.The tape drive will continue to operate with 42F7300
the previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
7208FFF6 Tape volume statistics logged (no action
load the LIC for the tape drive again.
required)
v Perform TU-PIP4 to reset the IOP and the tape drive.
When the IOP is reset, if the device has the wrong Servicer Response:
level of LIC, the IOP will attempt to load the new No action required. This reference code is logged for
LIC. information only.

FRU List:
UL2WAIT 7208FFF8 Asynchronous device attached;
synchronous device expected

7208FF4D I/O processor successfully recovered Servicer Response:


from temporary error The attached device is operational and working in the
asynchronous mode of data transfer.The IBM tape unit
Servicer Response: uses the synchronous mode of data transfer; if the
No action required. This reference code is logged for attached device is an IBM tape unit, exchange the tape
information only.When the system is available, display unit.
the operator messages, find message CPI946B, and
press F14 to run online problem analysis to see if the FRU List:
error threshhold has been exceeded. 46G2227

FRU List:
46G2227 7208FFFE Tape unit detected a read error on the
tape medium
FI00141 Servicer Response:
Perform the Action for reference code 030B.
FI00830
FRU List:
46G2599 ML2TMED

46G3934 46G2227

17G1500 46G3934

42F7300 42F7300

AJEDA00 7208FFFF Tape unit detected a write error on tape


medium
7208FF5D I/O processor successfully recovered Servicer Response:
from temporary error Perform the Action for reference code 030B.
Servicer Response: FRU List:
No action required. This reference code is logged for ML2TMED
information only.When the system is available, display
the operator messages, find message CPI946B, and 46G2227
press F14 to run online problem analysis to see if the
error threshhold has been exceeded.
FRU List:
46G2227

46G3934

FI00830

Chapter 7. 7xxx Reference Codes 445


446
Chapter 8. 9xxx Reference Codes
9xxx Reference Codes

(9427) Tape unit reference codes


A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.

The tape drive reported a hardware error to the IOP;


94270001 Tape unit failure
the amber light on the tape drive may be blinking.
Servicer Response: Refer to the 9427 8mm Tape Cartridge Library Service
Refer to the 9427 8mm Tape Cartridge Library Service Guide.
Guide.
94273xxx Device or interface error.
942703xx Tape unit detected an error on the tape
Servicer Response:
medium
Refer to the 9427 8mm Tape Cartridge Library Service
Servicer Response: Guide.
Read (or write) errors may be caused by:
v Poor or damaged tape 94274016 Licensed Internal Code for the tape unit
v Dirty read/write heads is not correct
v Damaged data cartridges FRU List:
v Using a data cartridge previously recorded in a AJEDA00
format or density that is not correct
v Using the wrong data cartridge (for example, one in 94274017 Licensed Internal Code for the tape unit
a different format or density from another set of data is not correct
cartridges)
FRU List:
Do the following: AJEDA00
1. Clean the tape unit and retry the operation.
2. If cleaning the tape unit does not correct the 94279020 I/O processor detected a SCSI bus
problem, exchange the tape media. configuration error
Servicer Response:
942704xx Tape unit failure Before exchanging any parts, verify that the following
conditions are not present:
Servicer Response:
v Tape and DASD devices attached to an I/O
Processor that does not support attachment of both
tape and DASD devices at the same time.

© Copyright IBM Corp. 2007 447


94279100 • 94279300

v A device type or model that is not given support.


94279201 Tape unit command timeout
FRU List:
Servicer Response:
ULYCNFG 86G9251
Before exchanging any parts, do the following:
FI00130 1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
86G9254 the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged
pins on the SCSI cable.
94279100 Interface error detected by I/O processor
3. Ensure that the terminating plug is attached to the
or by tape unit
device.
Servicer Response:
FRU List:
Before exchanging any parts, do the following:
86G9251
1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and FI00131
the I/O Processor or I/O Adaptor is seated
correctly, and that there are no bent or damaged 86G9254
pins on the SCSI cable.
3. Ensure that a terminating plug is attached to the EXTSCSI
device.
17G9134 86G9255 86G9274
FRU List:
86G9251
FI00130
FI00131
94279202 Tape unit failed after Licensed Internal
86G9254 Code was loaded
Servicer Response:
EXTSCSI
Before exchanging any parts, do the following:
86G9255 86G9274 17G9134 1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
FI00130 the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged
pins on the SCSI cable.
94279200 I/O processor addressed the tape unit;
3. Ensure that the terminating plug is attached to the
no response
device.
Servicer Response:
FRU List:
Before exchanging any parts, do the following:
86G9251 86G9274 86G9254
1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
94279210 Illegal or unsupported tape unit
the I/O Processor or I/O Adaptor is seated
response
correctly, and that there are not bent or damaged
pins on the SCSI cable. FRU List:
3. Ensure that the terminating plug is attached to the 86G9251
device.
FI00130
FRU List:
86G9251 86G9274 86G9254
FI00131
FI00131
94279300 Tape unit failure
EXTSCSI Servicer Response:
The tape drive reported a hardware error to the IOP;
17G9134 87G1531 86G9255 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
86G9251 LIBDEV MLYTMED 86G9274 86G9255

448
94279301 • 94279803

94279301 Tape device failure, redundancy lost 94279355 The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape device detected a hardware failure that does Servicer Response:
not prevent the tape unit from completed the current The tape unit has detected that the data format on the
operation.Refer to the Tape unit service information to tape media is not supported. Clean the tape unit and
determine the failing item. retry the operation.If the operation continues to fail, use
a different tape cartridge.
FRU List:
86G9251 LIBDEV MLYTMED 86G9274 86G9255 FRU List:
ULYUSR1 MLYTMED ULYCLN 86G9251
94279302 Tape device failure or media error
94279500 I/O processor Licensed Internal Code
Servicer Response:
error
The tape unit detected a failure that may be caused by
a hardware failure or a media error. Refer to the tape Servicer Response:
unit service information for possible information on If the system is operational, perform a dump of the I/O
diagnostic tests that can be run to isolate between processor data.
hardware and media failures.
FRU List:
FRU List: FI00130
MLYTMED 86G9251
94279600 Equipment Check Failure on Library
94279310 Licensed Internal Code for the tape unit Device.
is not correct
Servicer Response:
FRU List: See library device service information to resolve the
86G9251 error.
FRU List:
FI00130
LIBDEV

94279320 Tape device Licensed Internal Code


94279800 I/O processor successfully recovered
failure
from temporary error
FRU List:
Servicer Response:
FI00130
No action required. This reference code is logged for
information only.
86G9251

94279801 I/O processor successfully recovered


94279350 Tape unit detected a read or write error from temporary error
on tape medium
Servicer Response:
Servicer Response: No action required. This reference code is logged for
A permanent read or write error occured. Clean the information only.
tape unit and retry the operation.If cleaning the tape
unit does not correct the problem, exchange the tape
media. 94279802 I/O processor successfully recovered
from temporary error
FRU List:
MLYTMED 86G9251 Servicer Response:
No action required. This reference code is logged for
information only.
94279351 Tape with excessive error rate was
mounted in tape device.
94279803 I/O processor successfully recovered
Servicer Response: from temporary error
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is Servicer Response:
recommended that you exchange the tape cartridge. No action required. This reference code is logged for
information only.
FRU List:
MLYTMED ULYCLN 86G9251

Chapter 8. 9xxx Reference Codes 449


94279810 • 9427FFFE

press F14 to run online problem analysis to see if the


94279810 Problem analysis has determined a part
error threshhold has been exceeded.
should be replaced.
FRU List:
Servicer Response:
86G9251
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information only)
FI00141

94279899 Problem analysis completed, the EXTSCSI


problem has been corrected.
Servicer Response: 17G9134 86G9253 86G9255 AJSLC01
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem 9427FF5D I/O processor successfully recovered
was corrected. from temporary error
FRU List: Servicer Response:
ULYFIXD No action required. This reference code is logged for
information only.When the system is available, display
94279900 Licensed Internal Code for tape unit the operator messages, find message CPI946B, and
was not upgraded press F14 to run online problem analysis to see if the
error threshhold has been exceeded.
Servicer Response:
The I/O processor loading of Licensed Internal Code FRU List:
(LIC) to the programmable tape drive was not 86G9251 86G9253
completed.The tape drive will continue to operate with
the previous LIC. You may do either of the following: EXTSCSI
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again. FI00141
v Perform TU-PIP4 to reset the IOP and the tape drive.
17G9134 86G9255
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC. 9427FFF6 Tape volume statistics logged (no action
required)
FRU List:
ULYWAIT Servicer Response:
No action required. This reference code is logged for
information only.
9427FF09 Licensed Internal Code for tape unit
was not upgraded
9427FFF8 Asynchronous device attached;
Servicer Response:
synchronous device expected
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape drive was not Servicer Response:
completed.The tape drive will continue to operate with The attached device is operational and working in the
the previous LIC. You may do either of the following: asynchronous mode of data tranfer. The IBM tape unit
v Wait for next IPL when the system will attempt to uses the synchronous mode of data transfer; if the
load the LIC for the tape drive again. attached device is an IBM tape unit, exchange the tape
unit.
v See the system service documentation to reset the
IOP and the tape drive. When the IOP is reset, if the FRU List:
device has the wrong level of LIC, the IOP will 86G9251
attempt to load the new LIC.
FRU List: 9427FFFE Tape unit detected a read error on the
ULYWAIT tape medium
Servicer Response:
9427FF4D I/O processor successfully recovered Perform the Action for reference code 03xx.
from temporary error
FRU List:
Servicer Response: MLYTMED 86G9251 86G9253
No action required. This reference code is logged for
information only.When the system is available, display
the operator messages, find message CPI946B, and

450
9427FFFF

9427FFFF Tape unit detected a write error on tape


medium
Servicer Response:
Perform the Action for reference code 03xx.
FRU List:
MLYTMED 86G9251

Chapter 8. 9xxx Reference Codes 451


452
Chapter 9. Axxx Reference Codes
Axxx Reference Codes

(A1xx) Service processor reference (attention) codes


An A1xx system reference (attention) code is an attention code posted by the service processor.

An A1XX SRC offers information about a platform or service processor dump, confirms a control panel
function request, or indicates an issue with a service processor wake-on-LAN setting.

The A1xx table uses the following format:


v The reference code, contains numbers that identify a particular action your server performs during
initialization of firmware.
v The description offers a brief description about this SRC. It may also contain instructions for
continuing the problem analysis.
v The FRU List offers a link to instructions or service actions for recovering from a hang on an attention
code. Click the FRU List only when you experience a hang condition on an attention code. For
example, a hang condition occurs when your server performs a requested action but the SRC in the
control panel display does not change for several minutes and the service processor appears to be
hung.

Servicer Response:
A1003000 Platform dump was successful
The control panel displays this attention code after a
FRU List: service processor dump (panel function 43) is
FSPSPD1 requested. When you see this code, scroll to function 43
again on the panel and press Enter to perform the
service processor dump. Perform isolation procedure
A1003001 Reserved (for platform dump)
FSPSPD1.
FRU List:
FSPSPD1
A1008003 Confirm restart IPL (control (operator)
panel function 03.
A1003022 Confirm partition dump (control
Servicer Response:
(operator) panel function 22)
The control panel displays this attention code after a
Servicer Response: restart IPL (panel function 03) is requested. When this
The control panel displays this attention code after you SRC is displayed, scroll to function 03 again on the
request a partition dump (panel function 22). When panel and press enter to perform the restart IPL.
you see this code, scroll to function 22 again on the Perform isolation procedure FSPSPD1.
panel and press Enter to perform the partition dump.
Perform isolation procedure FSPSPD1.
A1008008 Confirm fast power-off (control panel
function 08)
A1003042 Confirm platform dump (control panel
Servicer Response:
function 42)
This attention code is displayed on the control panel
Servicer Response: after you request a fast power-off (panel function 08).
The control panel displays this attention code after you When you see this code, scroll to function 08 again on
request a platform dump (panel function 42). When the panel and press Enter to perform the fast
you see this code, scroll to function 42 again on the power-off. Perform isolation procedure FSPSPD1.
panel and press Enter to perform the platform dump.
Perform isolation procedure FSPSPD1.
A1008009 Beginning emergency power off (EPO)
countdown.
A1003043 Confirm service processor dump (control
Servicer Response:
panel function 43)

© Copyright IBM Corp. 2007 453


A100800A • A2xx2320

Perform isolation procedure FSPSPD1.


A181D001 The hypervisor did not post an Xdown
interrupt when a reset/reload occurred.
A100800A Proceeding with EPO. This SRC
Servicer Response:
displays after the countdownhas
Perform isolation procedure FSPSPD1.
completed successfully.
Servicer Response:
A1A3C100 Invalid operational mode for remote
Perform isolation procedure FSPSPD1.
power on (wake onLAN)
Servicer Response:
A181D000 The hypervisor did not respond to a
Check the service processor settings for remote power
ROLE or FAILOVER message.
on.
Servicer Response:
Perform isolation procedure FSPSPD1.

(A2xx) Logical partition reference codes


A2xx Logical partition reference codes

When the server posts these SRCs, you can find them in the Serviceable Event View or the view that you
use to see informational logs (such as the Product Activity Log or ASM).
1. Characters 3 and 4 of word 1 are the partition ID of the logical partition with the problem.
2. If the SRC begins with A2xx, no service action is required.

A2xx1132 A problem occurred during the IPL of a A2xx1320 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx1150 A problem occurred during the IPL of a A2xx1321 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx1225 A problem occurred during the IPL of a A2xx1322 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx1230 A problem occurred during the IPL of a A2xx2048 A problem occurred during a partition
partition. No service action required. Main Storage Dump. No service action
required.
A2xx1260 A problem occurred during the IPL of a
partition. No service action required. A2xx2058 A problem occurred during a partition
Main Storage Dump. No service action
required.
A2xx1265 A problem occurred during the IPL of a
partition. No service action required.
A2xx2250 A problem occurred during the IPL of a
partition. No service action required.
A2xx1266 A problem occurred during the IPL of a
partition. No service action required.
A2xx2260 A problem occurred during the IPL of a
partition. No service action required.
A2xx1280 A problem occurred during a partition
Main Storage Dump. No service action
required. A2xx2300 A problem occurred during the IPL of a
partition. No service action required.
A2xx1281 A partition memory error occurred. No
service action required. A2xx2310 A problem occurred during the IPL of a
partition. No service action required.
A2xx1310 A problem occurred during the IPL of a
partition. No service action required. A2xx2320 A problem occurred during the IPL of a
partition. No service action required.

454
A2xx2425 • A2xx5123

A2xx2425 A problem occurred during the IPL of a A2xx3135 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx2426 A problem occurred during the IPL of a A2xx3140 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx2475 A problem occurred during the IPL of a A2xx3141 System log entry only, no service action
partition. No service action required. required.

A2xx2485 A problem occurred during the IPL of a A2xx3142 System log entry only, no service action
partition. No service action required. required.

A2xx3081 A problem occurred during the IPL of a A2xx3143 System log entry only, no service action
partition. No service action required. required.

A2xx3084 A problem occurred during the IPL of a A2xx3144 System log entry only, no service action
partition. No service action required. required.

A2xx3088 System log entry only, no service action A2xx3200 System log entry only, no service action
required. required.

A2xx308C A problem occurred during the IPL of a A2xx4158 System log entry only, no service action
partition. No service action required. required.

A2xx3110 A problem occurred during the IPL of a A2xx5106 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx3113 A problem occurred during the IPL of a A2xx5109 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx3114 A problem occurred during the IPL of a A2xx5114 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx3120 System log entry only, no service action A2xx5115 A problem occurred during the IPL of a
required. partition. No service action required.

A2xx3123 System log entry only, no service action A2xx5117 A problem occurred during the IPL of a
required. partition. No service action required.

A2xx3125 A problem occurred during the IPL of a A2xx5121 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx3128 A problem occurred during the IPL of a A2xx5122 System log entry only, no service action
partition. No service action required. required.

A2xx3130 A problem occurred during the IPL of a A2xx5123 System log entry only, no service action
partition. No service action required. required.

Chapter 9. Axxx Reference Codes 455


A2xx5135 • A2xx8117

A2xx5135 A problem occurred during the IPL of a A2xx6025 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx5137 A problem occurred during the IPL of a A2xx6027 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx5145 A problem occurred during the IPL of a A2xx6110 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx5148 A problem occurred during the IPL of a A2xx690A A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.

A2xx5149 A problem occurred during the IPL of a A2xx7200 System log entry only, no service action
partition. No service action required. required.

A2xx514A A problem occurred during a partition A2xx8080 System log entry only, no service action
Firmware Assisted Dump. No service required.
action required.
A2xx8081 A problem occurred during the IPL of a
A2xx542A A problem occurred during a partition partition. No service action required.
Firmware Assisted Dump. No service
action required.
A2xx8105 A problem occurred during the IPL of a
partition. No service action required.
A2xx542B A problem occurred during a partition
Firmware Assisted Dump. No service
A2xx8107 A problem occurred during the IPL of a
action required.
partition. No service action required.

A2xx543A A problem occurred during a partition


A2xx8109 A problem occurred during the IPL of a
Firmware Assisted Dump. No service
partition. No service action required.
action required.

A2xx8111 A problem occurred during the IPL of a


A2xx543B A problem occurred during a partition
partition. No service action required.
Firmware Assisted Dump. No service
action required.
A2xx8112 A problem occurred during the IPL of a
partition. No service action required.
A2xx543C System log entry only, no service action
required.
A2xx8113 A problem occurred during the IPL of a
partition. No service action required.
A2xx543D A problem occurred during a partition
Firmware Assisted Dump. No service
action required. A2xx8114 A problem occurred during the IPL of a
partition. No service action required.
A2xx6006 A problem occurred during the IPL of a
partition. No service action required. A2xx8115 A problem occurred during the IPL of a
partition. No service action required.
A2xx6012 A problem occurred during the IPL of a
partition. No service action required. A2xx8117 A problem occurred during the IPL of a
partition. No service action required.
A2xx6015 A problem occurred during the IPL of a
partition. No service action required.

456
A2xx8121 • A2xxF00A

A2xx8121 A problem occurred during the IPL of a A2xxA101 A problem occurred after a partition
partition. No service action required. ended abnormally. No service action
required.
A2xx8123 A problem occurred during the IPL of a
partition. No service action required. A2xxB07B System log entry only, no service action
required.
A2xx8125 A problem occurred during the IPL of a
partition. No service action required. A2xxB215 A problem occurred after a partition
ended abnormally. No service action
required.
A2xx8127 A problem occurred during the IPL of a
partition. No service action required.
A2xxC1F0 A problem occurred during a power off
a partition. No service action required.
A2xx8129 A problem occurred during the IPL of a
partition. No service action required.
A2xxD150 A problem occurred after a partition
ended abnormally. No service action
A2xx813A A problem occurred during the IPL of a
required.
partition. No service action required.

A2xxE0AA A problem occurred during the IPL of a


A2xx8140 System log entry only, no service action
partition. No service action required.
required.

A2xxF001 A problem occurred during the IPL of a


A2xx8141 System log entry only, no service action
partition. No service action required.
required.

A2xxF003 A problem occurred during the IPL of a


A2xx8142 System log entry only, no service action
partition. No service action required.
required.

A2xxF004 A system request to power off a


A2xx8143 System log entry only, no service action
partition failed. No service action
required.
required.

A2xx8144 System log entry only, no service action


A2xxF005 A system request to power off a
required.
partition failed. No service action
required.
A2xx8145 System log entry only, no service action
required.
A2xxF006 A problem occurred during the IPL of a
partition. No service action required.
A2xx8150 Platform LIC detected an error. No
service action required.
A2xxF007 A problem occurred during a power off
a partition. No service action required.
A2xx8151 Platform LIC detected an error. No
service action required.
A2xxF008 A problem occurred during the IPL of a
partition. No service action required.
A2xx8152 No active system processors. No service
action required.
A2xxF009 System log entry only, no service action
required.
A2xxA100 A problem occurred after a partition
ended abnormally. No service action
A2xxF00A System log entry only, no service action
required.
required.

Chapter 9. Axxx Reference Codes 457


A2xxF00B • A6xx0200

A2xxF00B System log entry only, no service action A2xxF00C System log entry only, no service action
required. required.

(A6xx) Licensed Internal Code reference codes


A6xx Licensed Internal Code reference codes.

Perform the following:


1. Find the SRC in the following list.
2. Perform the actions in the Servicer Response field.
In all cases, after you determine the FRU, go to the locations table for the system or tower you are
working on to determine the location, and to the removal and replacement procedure for the FRU.
FRU List:
A6xx0000 Operating system status code
AJDG301
Servicer Response:
This reference codeis for information only. It is shown
A6xx0106 Terminate Immediate data is not valid
in the Product activity log as a sideeffect of a condition
that was detected by LIC. Servicer Response:
Perform LICIP08.
Normally, no actionshould be taken as a result of
FRU List:
information reference codes. However, to isolatethe root
AJDG301
cause, use these suggestions:
1. Examine the date and time of the informational
reference code. A6xx0107 Main storage dump must be copied for
service.
2. Determine if any other reference codes have been
logged at or before the same date and time. Servicer Response:
3. Begin the service approach based on these other Theserver detected an unrecoverable machine check
logged errors. condition. Collect allthe words of the SRC and the main
store dump and send to your system manufacturerfor
analysis.
A6xx0102 A machine check occurred during IPL
Servicer Response: A6xx0109 An unrecoverable memory error
Words 2 to 9of this SRC contain additional diagnostic occurred.
information. Record SRC words 1through 9 before
attempting to IPL again and report the problem to your Servicer Response:
SoftwareService Provider. Re-IPL the partition that terminated. Then, look for and
correct errors with SRCs of the form B1xxxxxx in the
Serviceable Event View that indicate the replacement of
A6xx0103 Main storage dump must be copied for memory in the failing item list.
service.
Servicer Response: If there are no B1xxxxxx SRCs in the Serviceable Event
Perform LICIP01. View that indicate a memory problem, perform a slow
boot in order to run diagnostics on the memory. Then,
look for and correct errors with SRCs of the form
A6xx0104 Terminate Immediate reference code is B1xxxxxx in the Serviceable Event View.
bad
Servicer Response: A6xx0200 System firmware has experienced a low
Perform LICIP08. storage condition. No immediate action
FRU List: is necessary.
AJDG301 Servicer Response:
Continue running the system normally. At the earliest
A6xx0105 More than one request to terminate the convenient time or service window work with your
system was issued service provider to perform a platform dump and reIPL
the system.
Servicer Response:
Perform LICIP08. FRU List:
SVCDOCS

458
A6xx0202 • A6xx0305

FI00500
A6xx0202 Unrecoverable read error
Servicer Response: FI00302
Restore the Licensed InternalCode using Licensed
Internal Code Install and Restore in the iSeries Service FI00301
Functions information.
AJDG301
A6xx0210 The system ASP has run out of disk
storage A6xx0277 A compression disk unit cannot
Servicer Response: complete an operation.
The outof storage condition in the system ASP can be Servicer Response:
caused by an allocation failurein some other system
software. This could be a looping condition that Note: Do not power off the system when performing
continuesto allocate storage. Contact your service this procedure.
representative for assistance withthe Main Storage Look at the 4 leftmost characters of the Data display for
Dump. word 7. These four characters indicate the type of
problem that exists and the recovery action to perform.
A6xx0244 Contact was lost with the device
indicated If these characters are 8402 or 2002, thecompression
disk unit is temporarily full of data. The command to
Servicer Response: the compressiondisk is being held. When the storage
Do notpower off the system. Perform LICIP13. subsystem controller has created sufficientspace on the
FRU List: compression disk unit to contain the data, the
FI00580 command whichis being held will be released and the
system will resume normal processing. If the system
FI00500 does not resume normal processing w ithin 20 minutes,
contactyour next level of support.
FI00302
If these characters are 8400 or 2000,the compression
FI00301 disk unit is full of data. The command to the
compressiondisk is being held. The customer should
perform the recovery actions specified in “Disk Unit
AJDG301
Full Considerations” in the Backup and Recovery
Guide, SC41-5304.
A6xx0255 Contact was lost with the device
indicated
A6xx0302 Recursion in exception handler.
Servicer Response:
Servicer Response:
Do notpower off the system. Perform LICIP13.
Perform LICIP08.
FRU List:
FRU List:
FI00580
AJDG301
FI00500
A6xx0304 Component specific exception handler
FI00302 return code notvalid. Perform LICIP08.
FRU List:
FI00301 AJDG301

AJDG301
A6xx0305 Exception while storage management
lock is held.
A6xx0266 Contact was lost with the device
indicated Servicer Response:
Perform LICIP08.
Servicer Response:
Do notpower off the system. Perform LICIP13. FRU List:
AJDG301
FRU List:
FI00580

Chapter 9. Axxx Reference Codes 459


A6xx0307 • A6xx0402

AJDG301
A6xx0307 LIC exception code detected a problem
Servicer Response:
A6xx0328 LIC exception code detected a problem
Component SpecificException Handler recursion is
detected in an OS/400 process. Perform LICIP08. Servicer Response:
Perform LICIP08.
FRU List:
AJDG301 FRU List:
AJDG301
A6xx0308 LIC exception code detected a problem
A6xx0329 LIC exception code detected a problem
Servicer Response:
Component SpecificException Handler recursion is Servicer Response:
detected in an OS/400 process. Perform LICIP08. Perform LICIP08.
FRU List: FRU List:
AJDG301 AJDG301

A6xx0317 Traceback for code not found A6xx0333 A branch to a bad address was
attempted
Servicer Response:
Perform LICIP08. Servicer Response:
Perform LICIP08.
FRU List:
AJDG301 FRU List:
AJDG301
A6xx0323 LIC exception code detected a problem
A6xx0334 Exception Handler could not be
Servicer Response:
removed
Perform LICIP08.
Servicer Response:
FRU List:
Perform LICIP08.
AJDG301
FRU List:
AJDG301
A6xx0324 LIC exception code detected a problem
Servicer Response:
A6xx0335 Code resumed to not valid address
Perform LICIP08.
following exception
FRU List:
Servicer Response:
AJDG301
Perform LICIP08.
FRU List:
A6xx0325 LIC exception code detected a problem
AJDG301
Servicer Response:
Perform LICIP08.
A6xx0401 A machine check occurred during IPL
FRU List:
Servicer Response:
AJDG301
Perform LICIP08.
FRU List:
A6xx0326 LIC exception code detected a problem
AJDG301
Servicer Response:
Perform LICIP08.
A6xx0402 A machine check occurred during
FRU List: authority initialization
AJDG301
Servicer Response:
Perform LICIP08.
A6xx0327 LIC exception code detected a problem
FRU List:
Servicer Response: AJDG301
Perform LICIP08.
FRU List:

460
A6xx0403 • A6xx0419

A6xx0403 Unhandled exception during IPL or A6xx0411 Unhandled exception in commit


install recovery
Servicer Response: Servicer Response:
Perform LICIP08. Perform LICIP08.
FRU List: FRU List:
AJDG301 AJDG301

A6xx0405 Unhandled exception in authority A6xx0412 Unhandled exception in commit


recovery initialization
Servicer Response: Servicer Response:
Perform LICIP08. Perform LICIP08.
FRU List: FRU List:
AJDG301 AJDG301

A6xx0406 Unhandled exception in data base A6xx0413 Rebuild of recovery object index failed
recovery
Servicer Response:
Servicer Response: Perform LICIP08.
Perform LICIP08.
FRU List:
FRU List: AJDG301
AJDG301
A6xx0414 Install of operating system failed on
A6xx0407 Unhandled exception in data base read from media
initialization
Servicer Response:
Servicer Response: Perform LICIP08.
Perform LICIP08.
FRU List:
FRU List: FI00300
AJDG301
A6xx0415 Create user profile failed
A6xx0408 Unhandled exception in journal
Servicer Response:
recovery
Perform LICIP08.
Servicer Response:
FRU List:
Perform LICIP08.
AJDG301
FRU List:
AJDG301
A6xx0417 Initiating the initial process failed
Servicer Response:
A6xx0409 Unhandled exception in journal
Perform LICIP08.
synchronization
FRU List:
Servicer Response:
AJDG301
Perform LICIP08.
FRU List:
A6xx0418 The information loaded from the install
AJDG301
media is notvalid. Perform LICIP08.
FRU List:
A6xx0410 Unhandled exception in journal clean
AJDG301
up
Servicer Response:
A6xx0419 The information loaded from the install
Perform LICIP08.
media is notvalid. Perform LICIP08.
FRU List:
FRU List:
AJDG301
AJDG301

Chapter 9. Axxx Reference Codes 461


A6xx0420 • A6xx0650

A6xx0420 The information loaded from the install A6xx0447 Failure to reach MI boundary
media is notvalid. Perform LICIP08.
Servicer Response:
FRU List: Perform LICIP08.
AJDG301
FRU List:
AJDG301
A6xx0421 Bad return code creating a queue or
message
A6xx0449 Exception in MI boundary manager
Servicer Response:
Servicer Response:
Perform LICIP08.
Perform LICIP08.
FRU List:
FRU List:
AJDG301
AJDG301

A6xx0422 The Load/Dump command failed


A6xx0506 Attempt to destroy a task with critical
Servicer Response: flag on
Perform LICIP08.
Servicer Response:
FRU List: Perform LICIP08.
AJDG301
FRU List:
AJDG301
A6xx0439 Opening the IPCF connection failed
Servicer Response: A6xx0607 Maximum stack size exceeded in process
Perform LICIP08. or task
FRU List: Servicer Response:
AJDG301 Perform LICIP08.
FRU List:
A6xx0440 Termination code is not valid AJDG301
Servicer Response:
Perform LICIP08. A6xx0620 Event management index is not usable
FRU List: Servicer Response:
AJDG301 Perform LICIP08.
FRU List:
A6xx0441 Power off system command failed AJDG301
Servicer Response:
Perform LICIP08. A6xx0650 Resource management segment could
not be created orextended. A main store
FRU List:
dump was initiated.
AJDG301
Servicer Response:
A main store dump was initiated.
A6xx0443 Programmed IPL command failure
Servicer Response: Words 2 to 9 of this SRCcontain additional diagnostic
Perform LICIP08. information. Record SRC words 1 through 9.
FRU List:
Perform a system IPL and collect the Product activity
AJDG301
log and main store dump and provide them along with
the recorded SRC information to IBM Service Support.
A6xx0446 Error during machine termination
The problem may also be that there is not enough
Servicer Response:
auxiliary storage.
Perform LICIP08.
FRU List:
FRU List:
AJDG301
AJDG301

462
A6xx0801 • A6xx1604

A6xx0801 Invalid LID directory detected A6xx1104 Failure reading media or not install
media
Servicer Response:
During system IPL,the LIDMgr detected an I/O failure Servicer Response:
or media failure while trying to read the LID directory. Determinethat correct install media is loaded. If correct
Perform LICIP08. install media is installed,media could be corrupt.
Obtain another copy of the install media and
FRU List:
reattemptthe install. If the install still fails, contact your
FI00070
service representative.
FI00300
A6xx1201 Critical database segment could not be
AJDG301 created
Servicer Response:
A6xx0802 LID directory unusable Perform LICIP08.

Servicer Response: FRU List:


During system IPL, the LIDMgrdetected that the LID AJDG301
directory and associated load source is not usable.
A6xx1204 Error in constraint enforcement
Reinstall the Licensed Internal Code by using Utilities
to install and restore Licensed Internal Code Servicer Response:
Perform LICIP08.
. FRU List:
AJDG301
For more information, contact IBM Service Support.
FRU List: A6xx1210 Object not found in the in-use table
AJDG301
Servicer Response:
Perform LICIP08.
A6xx0901 The LinkLoader has found its bad flag
ON FRU List:
AJDG301
Servicer Response:
This referencecode is usually the result of a system
termination while the LinkLoader is performing its A6xx1215 Error in critical code sequence
work. Reinstall the Licensed Internal Code by using Servicer Response:
Utilities to install and restore Licensed Internal Code. Perform LICIP08.
FRU List:
A6xx0902 Unable to perform programmed IPL AJDG301
Servicer Response:
The LinkLoader wasnot successful in performing a A6xx1219 A back leveled driver has been detected
programmed IPL. Perform a system IPL. If the problem
persists, examine the main storage dump and Servicer Response:
determine the reason for the failure of the programmed Perform LICIP08.
IPL. FRU List:
AJDG301
A6xx1001 Enqueuing a task to the TDQ which is
already enqueuedon TDQ. Perform A6xx1604 Not able to create APPN task
LICIP08.
Servicer Response:
FRU List: An error occurred duringtask creation which requires a
AJDG301 power off of the system. Perform LICIP08.
FRU List:
A6xx1103 MISR not readable; must be readable AJDG301
for Normal Modeinstall
Servicer Response:
MISR is not readable. Perform a manual install to
reinitializethe system.

Chapter 9. Axxx Reference Codes 463


A6xx1724 • A6xx4421

refer to iSeries Service Functions information (see


A6xx1724 An attempt to create a segment failed
″Copying a Main Storage Dump″ under ″Working with
Servicer Response: Storage Dumps″).
The createcould fail for two reasons:
v A code problem. Perform LICIP08. A6xx4403 Storage Management failed to reach full
v No free auxiliary storage on the system. Add paging.
additional DASD if the create failed because no
Servicer Response:
auxiliary storage was available.
Copy the current main storage dump to media.
FRU List:
AJDG301 For more information onhow to perform a Main
Storage Dump, refer to iSeries Service Functions
information (see ″Copying a Main Storage Dump″
A6xx1730 An IPL is needed to restore system
under ″Working with Storage Dumps″).
performance
Servicer Response:
A6xx4404 Auto copy failed or not attempted.
LicensedInternal Code has detected a condition that is
impacting system performance. System operation can Servicer Response:
continue, but system performance may be noticeably Copy the currentmain storage dump. If copying to
reduced until the next IPL. system ASP, existing copies may need to be deleted or
renamed. Then exit the Main Storage Dump Manager.
Look at the Product Activity Log entry, and find the
value at offset x’000180’. If the value equals For more information on how to perform a Main
x’00000122’, the error was caused by too much Storage Dump, refer to iSeries Service Functions
processor memory being installed. information (see ″Copying a Main Storage Dump″
under ″Working with Storage Dumps″).
For more information, contact IBM Service Support.
FRU List: A6xx4405 System ASP threshold exceeded after
GG4PL01 auto copy done.
Servicer Response:
A6xx3000 Logical partition service function Main Delete other system ASP copies or exit the Main
Storage Dump. Storage Dump Manager and then from DST copy the
Auto Copy to media and then delete the Auto Copy in
Servicer Response:
system ASP.
Copy the current main storage dump to media. For
more information on howto copy a Main Storage
Dump, refer to the iSeries Service Functions information A6xx4420 MSD Manager not configured to save
(see ″Copying a Main Storage Dump″ under ″Working dump information
with Storage Dumps″).
Servicer Response:
FRU List: The platform produced dump data, but the Main
AJDG301 Storage Dump (MSD) Manager was not configured to
automatically copy the dump to an Auxiliary Storage
Pool (ASP). The dump will be lost if the system power
A6xx4401 Missing DASD units.
is lost. Use MSD Manager to manually copy the current
Servicer Response: platform dump to media or an ASP.
Copy the current main storagedump to media. For
more information on how to perform a Main Storage
A6xx4421 Insufficient space in the ASP to store a
Dump, refer to iSeries Service Functions information
platform dump
(see ″Copying a Main Storage Dump″ under ″Working
with Storage Dumps″). Servicer Response:
The platform produced dump data, and the Main
Storage Dump (MSD) Manager was configured to
A6xx4402 Missing DASD units.
automatically copy the dump to an Auxiliary Storage
Servicer Response: Pool (ASP), but there was not sufficient free space
Copy the current main storagedump to media. Then available in the ASP. The dump will be lost if the
exit the Main Storage Dump Manager. For more system power is lost. Manually copy the current
information on how to perform a Main Storage Dump, platform dump from the platform by performing one of
the following:

464
A6xx4422 • A6xx4731

v Make room in the designated ASP and then use the


A6xx4712 Processor On Demand error detected.
MSD Manager to copy the current platform dump to
ASP. Servicer Response:
v Use the MSD Manager to delete other dump copies, Correct anyProcessor Capacity card or SPCN failures.
then copy the current platform dump to ASP. FRU List:
v Use the MSD Manager to copy the current platform CTLPNCD
dump to a different ASP.
v Use the MSD Manager to copy the current platform A6xx4713 Incorrect Processor Capacity Card
dump to media. installed.
Servicer Response:
A6xx4422 A platform dump is saved in MSD TheProcessor Capacity Card is the failing item since it
Manager has been swapped in from a different system.
Servicer Response:
The platformproduced dump data. The dump data was Put the Processor Capacity Card back in the system it
copied to the Main Storage Dump (MSD) Manager. came from, and reinstall this system’s original
Processor Capacity Card.
FRU List:
PLDUMP FRU List:
CTLPNCD

A6xx4700 Processor On Demand error detected.


A6xx4714 The CUoD data is not present. A
Servicer Response: problem may exist.
Processor onDemand Data Block key is not valid.
Replace the Processor Capacity card. Servicer Response:
The Processor Capacity Card was changed and there
FRU List: may be a problem.
CTLPNCD
If the system did have any activated standby
A6xx4701 Processor On Demand error detected. processors before the Processor Capacity Card was
replaced, then new processor on demand activation
Servicer Response: codes must be obtained to restore the previous
Processor OnDemand Data Block contains data that activations.
does not match the expected data. Contact your service
provider. Contact your service provider.
FRU List:
AJDG301 A6xx4715 Processor On Demand error detected.
Servicer Response:
A6xx4703 Processor On Demand error detected. Correct anyProcessor Capacity card or SPCN failures.
Servicer Response: FRU List:
Processor OnDemand Serialization has failed during CTLPNCD
IPL. Contact your service provider.
FRU List: A6xx4730 Processor On Demand error detected.
AJDG301
Servicer Response:
Processor OnDemand standby processors are in use.
A6xx4710 Processor On Demand error detected. Contact your service provider.
Servicer Response: FRU List:
SPCN communicationfailure during Processor On AJDG301
Demand. Look in the Product Activity Log for other
SPCN errors and perform the actions indicated for
those errors. A6xx4731 Processor On Demand error detected.
FRU List: Servicer Response:
SPNLCRD The ProcessorOn Demand Trial Activation period is not
valid. Contact your next level of support.
FRU List:
AJDG301

Chapter 9. Axxx Reference Codes 465


A6xx4733 • A6xx5005

A6xx4733 Processor On Demand error detected. A6xx5002 DST problem attempting to use the
system console.
Servicer Response:
Contact yourservice provider. Servicer Response:
A code problem occurred during an attempt to use the
FRU List:
system console. Perform LICIP03.
AJDG301
FRU List:
AJDG301
A6xx4740 Processor On Demand error detected.
Servicer Response: FI00380
The ProcessorOn Demand Activation code just entered
is not valid. Contact your next level of support.
A6xx5003 Service program failed
FRU List:
Servicer Response:
AJDG301
The ASCII system console failedto respond.
FRU List:
A6xx4741 Processor On Demand error detected.
FI00320
Servicer Response:
An invalid ProcessorOn Demand Activation code has FI00602
been entered more than 5 consecutive times. Contact
your service provider. UG4USR1
FRU List:
AJDG301 AJDG301

FI00380
A6xx4745 Processor Capacity card replaced on
activated POD system.
A6xx5004 DST console failed to respond
Servicer Response:
Contact IBM Support to order a replacement Processor Servicer Response:
On Demand activationcode. The system consolefailed to respond. Perform RTRIP02
to determine which isolation procedure to perform.

A6xx4747 1 hour left in POD 14 day Trial FRU List:


Activation Period. FI00320

Servicer Response: FI00602


If a new activation code was purchased, it should be
entered now. Otherwise, the system will revert back to
UG4USR1
its previous activation state at the end of the Trial
Activation Period.
AJDG301

A6xx5001 DST received no response from a work FI00380


station controller
Servicer Response: A6xx5005 Service program failed
The workstation I/O processor for the system or
partition console did not respond. Servicer Response:
The workstation adapter systemconsole failed to
respond. Perform WSAIP01.
Perform RTRIP01 to determine which Isolation
procedure to perform. FRU List:
FI00320
FRU List:
FI00380
FI00602
AJDG301
UG4USR1

AJDG301

FI00380

466
A6xx5007 • A6xx5120

v For reference code B6005090, perform LICIP11.


A6xx5007 Service program failed
FRU List:
Servicer Response:
FI00580
The workstation adapter consolefailed to respond.
Perform RTRIP07 to determinewhich isolation
procedure to perform. FI00500

FRU List: FI00301


FI00320
FI00021
FI00602
FI00065
UG4USR1
AJDG301
AJDG301

FI00380 A6xx5092 System is in DASD migration mode


Servicer Response:
A6xx5008 DST console failed to respond. Perform “Install LicensedInternal Code” and “Upgrade Load
OPCIP03. Source” was specified but the key is not in the manual
position. Change the key position to manual and
FRU List: perform a system IPL.
FI00719
A6xx5094 IASP detected a failure during the vary
A6xx5010 IPL service function ended on operation
abnormally.Perform LICIP04.
Servicer Response:
FRU List: Perform LICIP12.
AJDG301
FRU List:
SVCDOCS
A6xx5082 DST lost contact with the console
Servicer Response: A6xx50FF DST unrecoverable program error
A service programlost contact with the system console.
Perform RTRIP03 to determine which isolation Servicer Response:
procedure to perform. Perform LICIP03.

FRU List: FRU List:


AJDG301 AJDG301

UG4USR1 FI00380

A6xx5083 IPL service function ended abnormally A6xx5120 System LIC detected a program
exception
Servicer Response:
A service programlost contact with the system console. Servicer Response:
Perform TWSIP01. System LICdetected a programming problem. If
performance or other system degradation is occurring,
FRU List: the system may be operating with reduced resources.
AJDG301
Check the Product activity log for related entries. If this
UG4USR1 reference code is logged with a Class of Informational,
then no action is required.
A6xx5090 System startup failed in unattended IPL
mode Otherwise, perform LICIP01.

Servicer Response: FRU List:


Performthe following: AJDG301

v If reference code A6005090 is displayed on the


FI00130
control panel for more than 10 minutes, perform
LICIP11.

Chapter 9. Axxx Reference Codes 467


A6xx5121 • A6xx5206

A6xx5121 System LIC program exception occurred A6xx5127 IOP timed out a disk command
Servicer Response: FRU List:
System LICdetected a programming problem for which DISKDRV
a main storage dump may have been initiated. A
problem log entry may be generated for this ref code. STORIOA
Perform LICIP01.
FRU List: FI01106
AJDG301
DISKTRY

A6xx5122 System LIC program exception occurred FI01140


Servicer Response:
System LICdetected an IOP programming problem for FI01141
which an IOP dump may have been initiated. Perform
LICIP01. DEVTERM
FRU List:
BACKPLN
FI00130

AJDG301 A6xx5128 I/O processor failure


FRU List:
FI00131 FI01112

A6xx5123 System LIC program exception occurred FI01107


Servicer Response:
System LICdetected an interface problem with the IOP A6xx512D An IOP dump was initiated
or an IOP programming problem for which an IOP and
Servicer Response:
main storage dump may have been initiated.Perform
Copy the IOP dump entryand any related entries from
LICIP01.
the Product Activity Log to suitable media, and give to
FRU List: an IBM service representative.
FI00130
A6xx512E System LIC program exception occurred
AJDG301
Servicer Response:
FI00131 The systemwas in a D IPL mode when the problem
was detected. A main storage dump was not taken.
Perform LICIP01.
A6xx5126 Addressed device failed to respond to
selection FRU List:
AJDG301
FRU List:
DISKDRV FI00130

STORIOA
A6xx5206 System LIC detected a missing IOP LIC
DISKTRY code load
Servicer Response:
FI01106 System LIC detected a missing IOP LIC code l oad
during IPL of the IOP. This indicates that either the IOP
FI01140 code load is not installed on the system load source
device or that system LIC was unable to successfully
FI01141 read that load from the load source device. Perform
LICIP01.
DEVTERM
FRU List:
UG4USR1
BACKPLN

468
A6xx5209 • A6xx5312

If the load source is mirrored, some system operations


A6xx5209 System LIC detected an IOP timeout
may be able to continue normally. However, some
during IOP IPL
system service operations have been suspended and the
Servicer Response: system should be scheduled for power down as soon
Verify that all IOP cable connections are secure, and as possible.
check tape and other non-disk devices and media to
verify that they are in a ready state. Perform LICIP01. Perform RTRIP08.
FRU List: FRU List:
UG4USR1 AJGLD01

FI00130 AJDG301

AJDG301 FI00021

A6xx5219 System LIC program exception occurred A6xx5310 System LIC program exception occurred
Servicer Response: Servicer Response:
An IOP signalledto system LIC that it had entered a System LICdetected a logical partition configuration
critical internal state. LIC automatically attempted to data consistency error. Copy the Product Activity Log
restart the IOP. This reference code is logged for data for this error and any related entries and contact
information only. No action is required. your next level of hardware service support.
FRU List: FRU List:
FI00310 LPARSUP

FI00318
A6xx5311 System LIC program exception occurred
FI00065 Servicer Response:
LPAR configurationdata does not match current system
FI00130 configuration. The system will not IPLpast DST until
the problem is corrected.
AJDG301
Following is a list of problemswhich may have caused
this SRC to be reported:
A6xx5275 The system issued a reset/reload to the
IOP. v Non-configured disk unit which was previously a
load source on a partitioned system.
Servicer Response: v Load source configuration data does not match
SystemLicensed Internal Code detected that an IOP partition for which it is being used.
Reset/Reload has occurred, and that the IOP
successfully recovered. v Load source configuration data does not match
system serial number for which it is being used.
Users who were signed on to a Workstation device v Load source configuration data is newer than
under the IOP will need to sign back on. Any primary partition configuration data.
LAN/WAN communications lines under the IOP will
need to be restarted. Tape/Optical devices under the Perform LPRIP01.
IOP may need to be varied back on.
FRU List:
LPARSUP
To determine the cause of the IOP Reset/Reload, check
the Product Activity Log for additional entries logged
with the same System Log ID, and perform any actions A6xx5312 System LIC program exception occurred
indicated for those errors.
Servicer Response:
LPAR configurationdata informational error.The LPAR
A6xx5276 IOP Reset was issued configuration data was found to be or inconsistent on a
secondary partition’s load source. The data was
Servicer Response: automatically updated to the current system level.
LIC has detected a problem withthe Service Processor
IOP and has reset it but has not initiated reload of the
Service Processor.

Chapter 9. Axxx Reference Codes 469


A6xx5313 • A6xx5505

A6xx5313 System LIC program exception occurred A6xx5343 Secondary partition not running at
optimum.
Servicer Response:
LPAR configurationdata informational error. The LPAR Servicer Response:
configuration data was found to be inconsistent on a Checkthe Primary partition’s Product Activity Log for
primary partition and could only be corrected with an system memory errors from approximately the same
older copy of the data. time. Perform the actions indicated for those entries.
FRU List:
LPARCFG A6xx5344 Secondary partition not running at
optimum.
A6xx5320 Incorrect hardware configuration Servicer Response:
detected. The interactiveperformance specified in the
configuration data for this partition could not be met.
Servicer Response:
Contact your next level of support.
An I/OAdapter used by a guest partition is located in
a card slot on the same PCI bridge set as an I/O FRU List:
Processor. Guest partition data may be lost if any of the LPARSUP
following occur:
v A primary partition Type D IPL is performed. A6xx5350 Secondary partition software release not
v The I/O Adapter is moved to an operating system supported.
partition.
Servicer Response:
v An error causes the logical partition (LPAR) The logical partition software version is outside the
configuration to not be used. supported release delta. Check the Release Delta from
the Primary partition ″Display Partition Release Level″
To correct the hardware configuration, either the I/O screen.
Adapter or the I/O Processor must be moved to a new
location. Use the LPAR Validation Tool (LVT) to create Check the LPAR documentation for the release level of
a valid configuration. For more information about the the Primary partition and determine what the
LPAR Validation Tool, see the following web site: supported Release Delta is.

http://www.ibm.com/eserver/iseries/lpar
A6xx5380 System LIC program exception occurred

A6xx5340 Secondary partition not running at Servicer Response:


optimum. Record theProduct Activity Log (PAL) hex data for this
SRC or print the PAL entry. Contact your next level of
Servicer Response: support.
Checkthe Primary partition’s Product Activity Log for
system processor entries from approximately the same FRU List:
time. Perform the actions indicated for those entries. LPARSUP

A6xx5341 Secondary partition not running at A6xx5390 System LIC program exception occurred
optimum. Servicer Response:
Servicer Response: Record theProduct Activity Log (PAL) hex data for this
Checkthe primary partition Product Activity Log for SRC or print the PAL entry. Contact your next level of
system memory entries from approximately the same support.
time. Perform the actions indicated for those entries. FRU List:
LPARSUP
A6xx5342 Secondary partition not running at
optimum. A6xx5505 The copying of DASD log data to the
Servicer Response: IOP log was successful
Checkthe Primary partition’s Product Activity Log for Servicer Response:
system processor entries from approximately the same IOP log data can be copied to a spool file for
time. Perform the actions indicated for those entries. examination by the development lab.

470
A6xx5555 • A6xx6908

failing item list documented here. That is due to the


A6xx5555 SLIC I/O DASD subsystem error
differences in system models and features installed.
recovery in progress.

If the Service Action Log (SAL) or serviceable event


A6xx5600 Unrecoverable read error view on the HMC is available then use the failing item
list presented there for servicing this reference code.
Servicer Response:
VPD data could not be read.Look for other errors
implicating hardware. There is no way to know what If a serviceable event view is not available then use the
VPD read has failed, but the resource is not useable failing item list documented here. By following the
and should generate an error. If no such error occurred, procedures in the symbolic FRUs listed here you will
call your next level of support. isolate to the correct FRU list based on system model
and features installed.
FRU List:
SVCDOCS NOTE: A fiber optic cleaning kit may be required for
optical HSL connections.
A6xx6900 System bus error. Contact your next FRU List:
level of support. SIIOADP
FRU List:
FI00065 OPT_CLN

AJDG301 A6xx6907 High Speed Link (HSL) I/O bridge


failure
A6xx6901 Bus Expansion Adapter card failed. Servicer Response:
Contact your next level of support. LIC detectedinvalid data in the HSL I/O bridge VPD.
FRU List: The bridge and HSL loop may not have become
LBUSADP operational.

AJDG301 For this reference code the failing item list presented in
the Service Action Log (SAL), or serviceable event view
you are working with, can be different from the failing
A6xx6902 Bus Expansion Adapter card failed. item list documented here. That is due to the
Contact your next level of support. differences in system models and features installed.
FRU List:
FI00203 If the Service Action Log (SAL) or serviceable event
view on the HMC, is available then use the failing item
list presented there for servicing this reference code.
AJDG301
If a serviceable event view is not available then use the
A6xx6905 Optical bus failed. Contact your next failing item list documented here. By following the
level of support. procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model
FRU List:
and features installed.
FI00065
NOTE: A fiber optic cleaning kit may be required for
LBUSADP
optical HSL connections.
AJDG301 FRU List:
SIIOADP
A6xx6906 High Speed Link (HSL) I/O bridge
OPT_CLN
failure
Servicer Response:
A6xx6908 High Speed Link (HSL) I/O bridge
LIC couldnot access part of the HSL I/O bridge VPD.
failure
The bridge and HSL loop may be prevented from
becoming operational. Servicer Response:
LIC datain the I/O bus vpd could not be accessed. The
For this reference code the failing item list presented in I/O Bus identified in the SRC may not have become
the Service Action Log (SAL), or serviceable event operational.
viewer you are working with, can be different from the

Chapter 9. Axxx Reference Codes 471


A6xx6909 • A6xx6960

If there is a B600 6906 reference code, close this FRU List:


problem in the serviceable event view you are working SIIOADP
with and work the 6906 error.
OPT_CLN
For this reference code the failing item list presented in
the Service Action Log (SAL), or serviceable event view
A6xx6910 I/O processor failure
you are working with, can be different from the failing
item list documented here. That is due to the Servicer Response:
differences in system models and features installed. An I/O processor timed out,returned bad status, or is
not following the system bus protocol. Perform
If the Service Action Log or serviceable event view on LICIP07.
the HMC or service processor is available then use the
FRU List:
failing item list presented there for servicing this
FI00310
reference code.
FI00318
If a serviceable event view is not available then use the
failing item list documented here. By following the
procedures in the symbolic FRUs listed here you will FI00065
isolate to the correct FRU list based on system model
and features installed. FI00130

NOTE: A fiber optic cleaning kit may be required for AJDG301


optical HSL connections.
FRU List: A6xx6938 Not valid system configuration detected
SIIOADP Servicer Response:
This systemmodel does not allow a configuration of
OPT_CLN more than three (non-OptiConnect) I/O Processors.
Power down the system and remove the extra
A6xx6909 High Speed Link (HSL) I/O bridge (non-OptiConnect) I/O Processor(s) so that there are
failure three or less. Restart the system.

Servicer Response:
LIC detectedinvalid data in the I/O bus VPD. The bus A6xx6944 Missing or failed I/O processor cards
and resources associated with it may not be Servicer Response:
operational. A system busappears to be empty. If the bus is not
empty, two I/O processors in consecutive slots may be
For this reference code the failing item list presented in missing or broken. If there are broken I/O processors,
the Service Action Log (SAL), or serviceable event view then another more serious SRC has occurred. Otherwise
you are working with, can be different from the failing find the bus number for this failure from the Product
item list documented here. That is due to the activity log and use the system configuration list to
differences in system models and features installed. verify the configuration of the I/O processors on that
bus.
If the Service Action Log (SAL) or serviceable event
FRU List:
viewer on the HMC is available then use the failing
FI00317
item list presented there for servicing this reference
code.
FI00316
If a serviceable event view is not available then use the
failing item list documented here. By following the AJDG301
procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model A6xx6960 Multi-adapter bridge card slot error, do
and features installed. not use cardslot. Slot unavailable due to
64 bit card in adjacent slot.
If the serviceable event view only indicated a frame or
enclosure see the locations section for the frame or Servicer Response:
enclosure type. The location of the HSL I/O Bridge will Slot unavailable due to 64 bit card in adjacent slot.
be given in the locations tables. Oneof the messages documented with the symbolic
FRU will describe the problem. See the SLOTERR
symbolic FRU for a list of messages and corrective
NOTE: A fiber optic cleaning kit may be required for
actions.
optical HSL connections.

472
A6xx6961 • A6xx6963

FRU List: For this reference code the failing item list presented in
SLOTERR the Service Action Log (SAL), or serviceable event view
you are working with, can be different from the failing
item list documented here. That is due to the
A6xx6961 Multi-adapter bridge card slot error, do
differences in system models and features installed.
not use cardslot. LED control failure, do
not use slot.
If the Service Action Log, or serviceable event view on
Servicer Response: the HMC is available then use the failing item list
LED control failure, do not use slot. presented there for servicing this reference code.

The card location isnot available for use. The Failing If a serviceable event view is not available then use the
Item with the card slot error is in the Failing Item list failing item list documented here. By following the
for this reference code. procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model
See the SLOTERR symbolic FRU for the list of and features installed.
messages and a further description of the problem
FRU List:
detected by Licensed Internal Code.
SLOTERR
For this reference code the failing item list presented in
MASBUS
the Service Action Log (SAL), or serviceable event view
you are working with, can be different from the failing
item list documented here. That is due to the A6xx6963 Multi-adapter bridge card slot error, do
differences in system models and features installed. not use cardslot. Power control failure,
do not use slot.
If the Service Action Log or a serviceable event viewer
Servicer Response:
on the HMC is available for this problem then use the
Power control failure, do not use slot.
failing item list presented there for servicing this
reference code.
The card location isnot available for use. The Failing
Item with the card slot error is in the Failing Item list
If a serviceable event view is not available then use the
for this reference code.
failing item list documented here. By following the
procedures in the symbolic FRUs listed here you will
See the SLOTERR symbolic FRU for the list of
isolate to the correct FRU list based on system model
messages and a further description of the problem
and features installed.
detected by Licensed Internal Code.
FRU List:
SLOTERR For this reference code the failing item list presented in
the Service Action Log (SAL), or serviceable event
MASBUS viewer you are working with, can be different from the
failing item list documented here. That is due to the
differences in system models and features installed.
A6xx6962 Multi-adapter bridge card slot error, do
not use cardslot. Power control failure,
If the Service Action Log or serviceable event viewer on
do not use slot.
the HMC is available then use the failing item list
Servicer Response: presented there for servicing this reference code.
Power control failure, do not use slot.
If serviceable event view is not available then use the
If there is a Linuxpartition in the system, any IOPs failing item list documented here. By following the
plugged into slots owned by a Linux partition will not procedures in the symbolic FRUs listed here you will
power on. This error will be logged. Correct the isolate to the correct FRU list based on system model
situation by removing the IOP cards. and features installed.
FRU List:
The card location is not available for use. The Failing
SLOTERR
Item with the card slot error is in the Failing Item list
for this reference code.
MASBUS
See the SLOTERR symbolic FRU for the list of
messages and a further description of the problem
detected by Licensed Internal Code.

Chapter 9. Axxx Reference Codes 473


A6xx6964 • A6xx6969

On the previous IPL an I/O processor was in the card


A6xx6964 Multi-adapter bridge configuration
location specified in word 7 of the SRC. The I/O
change or error
processor was not detected on this IPL.
Servicer Response:
One of several errors or configuration problems has See the MABRCFG symbolic FRU for the list of
occurred under a Multi-adapter bridge. If you are using messages, a further description of the problem detected
the Service Action Log (SAL), or the serviceable event by Licensed Internal Code and the corrective action.
viewer on the HMC or the service processor, then the
correct FRU, description and card position(s) will be FRU List:
listed. Use the FRUs and descriptions in the serviceable MABRCFG
event view you are working with to determine the
problem. A6xx6967 Multi-adapter bridge configuration
change or error
If you do not have access to the Service Action Log, or
serviceable event view on the HMC or service Servicer Response:
processor, then word 4 of the SRC has more I/O adapter unavailable due to moved I/O processor
information. Examine the last 4 digits in word 4 to card.
determine the problem by comparing them to the list
below and using the FRU(s) listed here. The I/O adapterspecified in word 7 of the SRC is not
available. On the previous IPL there was an I/O
1. xxxx2022 - IOP found in slots owned by a Linux
processor card the adapter was assigned to. The I/O
partition. The Mutli-adapter Bridge and PCI Bridge
processor was not detected on this IPL.
set that it controls are assigned to a Linux partition.
The IOP found in the SLOT indicated by the DSA in
See the MABRCFG symbolic FRU for the list of
word 7 will not be configured.
messages, a further description of the problem detected
2. xxxx2014 - I/O adapters were found under the by Licensed Internal Code and the corrective action.
Multi-adapter Bridge but there is no IOP to support
them. The adapters cannot be used. FRU List:
MABRCFG
3. xxxx2015 - An card type was found that cannot be
supported in the card position where it is located.
A6xx6968 Multi-adapter bridge configuration
See the MABRCFG symbolic FRU for the list of change or error
messages, a further description of the problem detected
Servicer Response:
by Licensed Internal Code and the corrective action.
IOA removed from multi-adapter bridge slot.
FRU List:
MABRCFG On the previous IPL an I/O adapter was in the card
slot specified in word 7 of the SRC. That I/O adapter
was not detected on this IPL.
A6xx6965 Multi-adapter bridge configuration
change or error
See the MABRCFG symbolic FRU for the list of
Servicer Response: messages, a further description of the problem detected
Card type not supported in this slot. by Licensed Internal Code and the corrective action.
FRU List:
An I/O processor or I/O adapter card type is installed
MABRCFG
in the location indicated in word 7 of the SRC. The
card type is not supported in that slot under the
Multi-adapter bridge. The card is unavailable. A6xx6969 Multi-adapter bridge configuration
change or error
See the MABRCFG symbolic FRU for the list of
Servicer Response:
messages, a further description of the problem detected
I/O adapter replaced by I/O processor card.
by Licensed Internal Code and the corrective action.
FRU List: On the previous IPL there was an I/O adapter in the
MABRCFG location specified in word 7 of the SRC. This IPL LIC
detected that the IOA was replaced by an IOP in that
location.
A6xx6966 Multi-adapter bridge configuration
change or error
See the MABRCFG symbolic FRU for the list of
Servicer Response: messages, a further description of the problem detected
I/O processor removed from multi-adapter bridge card by Licensed Internal Code and the corrective action.
slot.

474
A6xx696A • A6xx6971

FRU List: NOTE: This SRC can occur for the PCI bus resource on
MABRCFG a PCI bus in an I/O expansion unit when the unit is
powered off for a concurrent maintenance action.
A6xx696A Card slot test failed
Exchange the failing items, one at a time, in the order
Servicer Response: they are listed in the serviceable event view or this
Perform LICIP14. document until you get to the BRDGSET or BRDGSTx
symbolic FRU. If the problem still exists after
FRU List:
exchanging the failing items up to, but not including,
FI00131
BRDGSET or BRDGSTx then perform MABIP03 to
determine the failing I/O processor card.
BACKPLN
For this reference code the failing item list presented in
A6xx696B Card slot could not be validated the Service Action Log (SAL), or serviceable event view
you are working with, can be different from the failing
Servicer Response: item list documented here. That is due to the
This can be causedby ″PCI error injection policy″ being differences in system models and features installed.
set to ″YES″ and an I/O Processor being installed on
the same Multi-adapter bridge domain as the I/O
If the Service Action Log, or serviceable event view on
Adapter. Do one of the following:
the HMC or service processor, is available then use the
failing item list presented there for servicing this
-- Using the HMC or a customer PC with a Web reference code.
browser access the Advanced System Management
Interface (ASMI) and disable PCI error injection policy.
If a serviceable event view is not available then use the
failing item list documented here. By following the
OR procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model
-- Vary off the I/O Adapter. Using Hardware Service and features installed.
manager in SST/DST, locate the I/O Adapter resource.
Using concurrent maintenance on the associated NOTE: A fiber optic cleaning kit may be required for
packaging resource, remove the I/O Adapter and optical HSL connections.
install it in a location that does not have I/O Processors
on the same Multi-adapter bridge domain. FRU List:
SI_PHB
OR
PRI_PCI
-- Vary off the I/O Adapter. Use the concurrent
maintenance option in Hardware Service Manager in MA_BRDG
SST/DST to power off all I/O Processors located on the
same Multi-adapter bridge domain as the I/O Adapter. BRDGSET
Use concurrent maintenance to power off and power
on the I/O Adapter. Then use concurrent maintenance OPT_CLN
to power on the I/O Processors located on the same
Multi-adapter bridge domain as the I/O Adapter.
A6xx6971 High Speed Link (HSL) resource failure

A6xx6970 High Speed Link (HSL) resource failure Servicer Response:


Failure ina multi-adapter bridge or on the bus to the
Servicer Response: card location it controls.
A system PCIbus failure was detected. Word 7 of the
SRC contains the bus number. For this reference code the failing item list presented in
the Service Action Log (SAL) or serviceable event view
This failure can occur when a tower in an HSL loop is you are working with, can be different from the failing
powered off using concurrent maintenance. If this is the item list documented here. That is due to the
case, close this problem. differences in system models and features installed.

This error is most likely in the hardware that makes up If the Service Action Log (SAL) or serviceable event
the PCI bus, the PCI bus side of the HSL I/O bridge or viewer is available then use the failing item list
the multi-adapter bridge. In some cases it may be presented there for servicing this reference code.
caused by a failing IOP in the multi-adapter bridge’s
domain. When an IOP is causing the problem, the
failing IOP cannot be identified.

Chapter 9. Axxx Reference Codes 475


A6xx6972 • A6xx6980

If a serviceable event view is not available then use the


A6xx6974 Multi-adapter bridge configuration
failing item list documented here. By following the
change or error
procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model Servicer Response:
and features installed. PCI I/O processor rejected the assignment of or the
removal of an I/O adapter.
Perform MABIP02.
The direct select address in word 7 of the SRC specifies
FRU List:
the location of the IOA. The direct select address of the
MA_BRDG
IOP is in word 5 of the SRC.
MASBUS
See the DSA translation table and the Card positions table
to determine the card locations for the IOA and the
PIOCARD IOP.

A6xx6972 High Speed Link (HSL) resource failure Use slot concurrent maintenance under HSM to assign
or remove the IOA.
Servicer Response:
Multi-adapterBridge (MaB) failure detected. FRU List:
MABRCFG
For this reference code the failing item list presented in
the Service Action Log (SAL), or serviceable event A6xx6975 The system issued a reset/reload to the
viewer you are working with, can be different from the service processor
failing item list documented here. That is due to the
differences in system models and features installed. Servicer Response:
Service processor error.
If the Service Action Log (SAL) or serviceable event FRU List:
viewer on the HMC is available then use the failing AJDGP01
item list presented there for servicing this reference
code.
A6xx6976 Service processor failure
If a serviceable event view is not available then use the Servicer Response:
failing item list documented here. By following the For this reference codethe failing item list presented in
procedures in the symbolic FRUs listed here you will the Service Action Log (SAL), or serviceable event view
isolate to the correct FRU list based on system model you are working with, can be different from the failing
and features installed. item list documented here. That is due to the
FRU List: differences in system models and features installed.
MA_BRDG
If the Service Action Log (SAL) or a serviceable event
viewer on the HMC is available then use the failing
A6xx6973 High Speed Link (HSL) resource failure item list presented there for servicing this reference
Servicer Response: code.
Multi-adapterBridge has detected a problem in the card
installed in the location specified in word 7 of the SRC. If a serviceable event viewer is not available then use
Use the FRU list in the Service Action Log (SAL), or the failing item list documented here. By following the
serviceable event view you are working with. If you are procedures in the symbolic FRUs listed here you will
working from this document’s FRU list use the isolate to the correct FRU list based on system model
Symbolic FRU BRDGSET to determine the failing items. and features installed.
FRU List: FRU List:
BRDGSET SVCPROC

SIIOADP A6xx6980 Network Interface Controller (NIC)


resource failure
MA_BRDG
Servicer Response:
The FRU list displayed in the Service Action Log (SAL)
or serviceable event view you are working with, may
vary from the failing item list given in this document.
Use the FRU list in the serviceable event view if it is
available to you.

476
A6xx6981 • A6xx6985

NOTE: A fiber optic cleaning kit may be required for REM_NIC


optical HSL connections.
OPT_CLN
FRU List:
SICNTRL
A6xx6983 An invalid High Speed Link (HSL)
OPT_CLN configuration was detected
Servicer Response:
A6xx6981 High Speed Link (HSL) I/O bridge An HSL loop has an invalid configuration. Word 4 of
failure the SRC contains the program return code (PRC) which
identifies the problem with the loop’s configuration.
Servicer Response:
Use the PRC and the FRU listed to determine the
Cycle poweron the frame identified as the frame with
problem.
failed HSL I/O Bridge prior to replacing FRUs.
If you are using the Service Action Log (SAL) or
The FRU list displayed in the Service Action Log (SAL),
serviceable event view you are working with, the FRU
or serviceable event view you are using, may vary from
description may already indicate the configuration
the failing item list given in this document. Use the
problem.
FRU list in the serviceable event view if it is available
to you. FRU List:
SIRGCFG
If you find either a B600 6982 or B600 6984 SRC logged
at approximately the same time as this SRC then they
A6xx6984 High Speed Link (HSL) loop status
were caused by the same failure. If you find a 6982
message
SRC logged at approximately the same time then close
this problem and service the 6982 SRC. The failing item Servicer Response:
listed for this SRC is one of the failing items listed for An HSLloop has switched to its alternate path. This is
B600 6982. If the serviceable event view’s entry for this an informational SRC only.
SRC has a location listed then record the location for
use in servicing the 6982 SRC. Word 7 of the SRC contains the loop number in the
leftmost 4 digits. The loop number is in hexadecimal
NOTE: This SRC can occur for the HSL I/O Bridge format. You must convert the hexadecimal loop number
resource in an I/O expansion unit when the unit is into decimal format to recognize the loop number in
powered off for a concurrent maintenance action. HSM.

NOTE: A fiber optic cleaning kit may be required for This SRC can be caused by a tower on the HSL loop
optical HSL connections. powering off.
FRU List:
This SRC may also appear in the Service Action Log
SIIOADP
(SAL), or serviceable event viewer you are using, with
a B600 6982 or B600 6981 logged at approximately the
OPT_CLN
same time. In that case the other SRC is reporting a
failure and this SRC is reporting that the alternate HSL
A6xx6982 High Speed Link (HSL) connection path is now being used. Service the other SRC if
failure present.
Servicer Response:
If thisSRC is not in the Service Action Log (SAL), or A6xx6985 High Speed Link (HSL) loop status
serviceable event view you are using, then it is message
informational and/or statistical only. It does not require
Servicer Response:
a service action.
If thisSRC is not in the Service Action Log (SAL), or
serviceable event view you are using, then it is
Otherwise: This is a connection failure on an HSL link. informational. Use FRU SIRSTAT to determine what
Perform RIOIP09 to determine the service action. this SRC means. Otherwise, continue with the
FRU List: following steps:
HSL_LNK
This error can appear as a serviceable event when a
SIIOADP tower, or I/O unit or another system in the loop did
not complete powering on before LIC on this system
SICNTRL checked this loop for errors. Search the Product
Activity Log (PAL) for the last B600 6985 SRC logged

Chapter 9. Axxx Reference Codes 477


A6xx6986 • A6xx6987

for this loop and use FRU SIRSTAT to determine if this SIRSTAT
error requires service. If the last entry indicates the
loop is functioning (determined by FRU SIRSTAT) then HSL_LNK
no service action is required, close this problem
SIIOADP
There may be multiple B600 6985 logs with xxxx 3205
in word 4 errors for the same loop resource in the SICNTRL
serviceable event view. This is caused by retry and
recovery attempts. If there is a B600 6985 with xxxx OPT_CLN
3206 or xxxx 3208 in word 4 after the above B600 6985
entries in the PAL, then the recovery efforts were
successful. If this is the case, close all the B600 6985 A6xx6986 System bus error
entries for that loop resource in the serviceable event Servicer Response:
view. During IPL, system LIC detectedan HSL I/O bridge
1. If you find a B600 6981 in the serviceable event that was already initialized. The bridge should have
view then close that problem and go to step 2. been in a flushed and unintialized state after powering
Otherwise perform the following: on. There is a problem with SPCN components that
v Perform RIOIP06 to determine if any other prevented the tower from powering off after a previous
systems are connected to this loop and return power off was issued. The tower will not be configured
here. (HSL_LNK or HSLxxxx FRU in the Service for this IPL.
Action Log (SAL) entry, or serviceable event view
you are working with, indicates the loop This reference code is equivalent to 1xxx 90F0. When
number.) If there are other system(s) then referring to the ″CBLALL″ symbolic FRU in the Failing
continue with the steps that follow, otherwise go Item list, perform the ″CBLALL″ procedure using
to step 2. reference code ″90F0″.
v Check for HSL failures on the other system(s)
before replacing parts. HSL failures are Word 5 of the SRC identifies the frame. Determine the
serviceable event entries with HSL I/O Bridge frame by breaking down word 5:
and Network Interface Controller (NIC)
resources. Ignore B600 6982 and B600 6984 Word 5 -> xxxx xxNN where: NN is the frame number
entries. If there are HSL failures on other in hexadecimal format.
system(s) then continue with the steps that FRU List:
follow, otherwise go to step 2. TWRCARD
v Repair the problems on the other systems and
return to this step. After making repairs on the CBLALL
other system(s) check the Product Activity Log
(PAL) of this system for a B600 6985 logged after
the repairs you made on the other system(s). If A6xx6987 High Speed Link (HSL) connection
you find one then continue with the steps that failure
follow, otherwise go to step 2. Servicer Response:
v For the B600 6985 log you found, use FRU Failuresare occurring on the HSL link.
SIRSTAT to determine if the loop is now
complete. If the loop is complete then this There may be B600 6982 errors logged on the same
problem has been resolved. Use RIOIP01 to verify loop and about the same time as this error. Close those
that the loop is now working properly. errors and continue to correct the problem by working
Otherwise, go to step 2. this error.
2. Use the serviceable event’s FRU list when it is v If there is a cable FRU in the serviceable event entry:
available. 1. If the connection is copper and either end has a
If this SRC appears in the Service Action Log (SAL), loose connection, reseat the cable. To do this,
or the serviceable event view you are using, with disconnect the connection and wait a minimum
the Symbolic FRU HSL_LNK or HSLxxxx listed as a of 30 seconds. Then reconnect the cable and
FRU, then perform problem isolation procedure complete the tightening process in at most 30
RIOIP01. Otherwise exchange the FRUs listed in the seconds. Repeat the process at the other end of
serviceable event view. the cable. If the error persists, replace the FRUs in
the Service Action Log (SAL), or serviceable event
NOTE: A fiber optic cleaning kit may be required for view you are using.
optical HSL connections. 2. If the connection is optical, clean the connections
FRU List: at both ends of the cable. See OPT_CLN. If the

478
A6xx6990 • A6xx69C3

error persists, replace the FRUs in the Service SVCPROC


Action Log (SAL), serviceable event view you are
using.
A6xx699C Wrap plug is installed on Bus Expansion
3. If the error persists, replace the FRUs at each end Adapter card
of the cable starting with the FROM FRU listed in
the serviceable event view you are using. Servicer Response:
This reference code is for information only. It indicates
v If there was no cable in the Service Action Log
the presence of a wrap plug on the local optical link
(SAL), or serviceable event view you are using, then
card.
replace the FRUs listed in the serviceable event view.
FRU List:
A6xx69A8 Informational bus reference code
HSL_LNK
Servicer Response:
OPT_CLN This reference codeis for information only and might
include the following:
A6xx6990 Service processor failure v Optical speed encode
v Broken optical links now operational
Servicer Response:
The FRU list displayedin the Service Action Log (SAL), v Other information
or serviceable event view you are working with, may
vary from the failing item list given in this document. A6xx69B8 Bus hardware configuration problem.
Use the FRU list in the serviceable event view if it is Contact your next level of support.
available to you.
FRU List:
FRU List: FI00187
SVCPROC
AJDG301
A6xx6991 Service processor failure
FRU List: A6xx69C1 A failure occurred on another system.
AJDGP01 Contact your next level of support.
FRU List:
A6xx6992 Service processor failure FI01040

FRU List: FI00206


AJDGP01
FI00182
A6xx6993 Service processor failure
AJDG301
Servicer Response:
A failure occurred withthe service processor hardware
or the service processor LIC. The FRU list displayed in A6xx69C2 Information only, no service action
the Service Action Log (SAL), or serviceable event view required. HSL OptiConnectnormal
you are working with, may vary from the failing item connection to another system or
list given in this document. Use the FRU list in the partition.
serviceable event view if it is available to you.
Servicer Response:
FRU List: This reference codeis informational only. HSL
SVCPROC OptiConnect has established connection normally. The
local system or partition is participating in HSL
AJDGP01 Opticonnect with other systems or partitions on the
same HSL loop.
A6xx6994 Service processor failure
A6xx69C3 Information only, no service action
Servicer Response: required. Opticonnectnormal remote
The FRU list displayedin the Service Action Log (SAL) disconnection from OptiConnect
or serviceable event view you are working with, may participation.
vary from the failing item list given in this document.
Use the FRU list in the serviceable event view if it is Servicer Response:
available to you. This referencecode is informational only.
FRU List:

Chapter 9. Axxx Reference Codes 479


A6xx69C5 • A6xx69C7

HSL Opticonnect disconnected normally from a remote Interface Controllers. When the remote system is IPL’d
node. The local system or partition has stopped it will automatically reconnect with this system or
participating in HSL Opticonnect with the remote partition.
system or partition on the same HSL loop. Possible
reasons include: If there are no problems with the remote system or
v A remote system or partition went off line due to a partition and there are no problems with the local
normal power off or disable of HSL Opticonnect. system or partition then collect all the Product Activity
Log information for this failure on both systems. Be
sure to record all words in the SRC. Contact your next
A6xx69C5 I/O processor failure. Contact your next level of support.
level of support.
FRU List:
FRU List: REM_SYS
FI00206

FI01040 A6xx69C7 Abnormal or unexpected HSL


OptiConnect disconnectionfrom a
AJDG301 remote system or partition.
Servicer Response:
A6xx69C6 Abnormal or unexpected HSL The local system or partition disconnectedfrom a
OptiConnect disconnectionfrom a remote system or partition due to an unexpected event
remote system or partition. or failure. LIC will attempt to recover from the error.
Intervention at the local or remote system or partition
Servicer Response: may be required.
The local system or partition disconnectedfrom a
remote system or partition due to an unexpected event Possible causes are: time out, hang or hardware failure.
or failure. The problem is most likely with the remote The problem may be with: the local system or partition
system or partition. Intervention at the remote system or the remote system or partition.
is most likely required. Examine both the local and
remote HSL OptiConnected systems or partitions for If there was not a complete HSL loop before this error
problems on this HSL loop. then a failure or power down in an HSL component
between the local system or partition and the remote
Possible reasons include: A fatal error in software or system or partition could have caused this error. Check
hardware in the remote system or partition or a power for SRCs with FRUs like: HSL cables, HSL I/O bridge
failure in the remote system. or a power problem in an expansion I/O tower or unit
on this loop.
If there was not a complete HSL loop before this error
occurred then a failure or power down in an HSL Examine the SAL or serviceable event view you are
component between the local system or partition and working with on the local system or partition for
the remote system or partition could have caused this failures on the same loop, or with the Network
error. Check for a problem with: an HSL cable, HSL Interface Controller at approximately the same time.
I/O bridge or a power problem in an expansion I/O
tower or unit on this loop. Examine the remote system or partition for problems.
Correct any HSL or NIC problems you find with the
Examine the Service Action Log (SAL), or serviceable remote and local systems or partitions.
event view you are using on the local system or
partition for HSL failures on the same HSL loop at If there are no problems with the remote system or
approximately the same time this error occurred. partition and there are no problems with the local
system or partition then collect all the Product Activity
Examine the remote system or partition for problems. If Log (PAL) information for this failure on both systems.
the remote system or partition is powered on and IPL’d Be sure to record all words in the SRC. Contact your
then examine the Service Action Log (SAL), or next level of support.
serviceable event view you are using, on the remote
system or partition for problems on the same HSL loop FRU List:
at approximately the same time this error occurred. REM_SYS

Correct any problems you find with the remote and LOC_SYS
local systems or partitions that happened at
approximately the same time and involve HSL
Opticonnect or HSL loop components or Network

480
A6xx69C8 • A6xx69CF

The local system or partition disconnectedfrom a


A6xx69C8 Abnormal or unexpected HSL
remote system or partition due to an failure in a LIC
OptiConnect disconnectionfrom a
virtualized bus unit. LIC will attempt to recover from
remote system or partition.
the error. Possible causes are:
Servicer Response: v LIC problem where the local bus unit is off line.
The local system or partition disconnectedfrom a
v LIC problem where the remote bus unit is off line.
remote system or partition due to an unexpected event
or failure. All of the HSL OptiConnect connections on
this loop will be in a failed state. LIC will attempt to Examine the Service Action Log (SAL), or serviceable
recover from the error. Intervention at the local or event view you are using, on the local system or
remote system or partition may be required. Possible partition for HSL Opticonnect failures that occurred at
causes are: approximately the same time this error occurred.
v time out of a critical message
Examine the remote system or partition for problems.
v LIC code / table problem Examine the Service Action Log (SAL), or the
v Network deadlock detected serviceable event view you are using, on the remote
system or partition for HSL Opticonnect problems that
The problem may be with: occurred at approximately the same time this error
occurred.
v The local system or partition
v The remote system or partition Collect all the Product Activity Log information for this
failure on all systems and partitions on this HSL loop.
Examine the Service Action Log (SAL), or serviceable Be sure to record all words in the SRCs. Contact your
event view you are using, on the local system or next level of support with the information you have
partition for HSL failures on the same HSL loop, or collected.
with the Network Interface Controller at approximately
the same time this error occurred. FRU List:
AJDG301
Examine the remote system or partition for problems.
Examine the Service Action Log (SAL), or serviceable REM_SYS
event view you are using, on the remote system or
partition for problems on the same HSL loop or with LOC_SYS
the Network Interface Controller at approximately the
same time this error occurred.
A6xx69CF Abnormal or unexpected HSL
OptiConnect disconnectionfrom a
Correct any problems you find with the remote and remote system or partition.
local systems or partitions that happened at
approximately the same time and involve HSL Servicer Response:
Opticonnect or HSL loop components or Network LIC internal error. All systems participatingin HSL
Interface Controllers. OptiConnect will be disconnected. The system must be
re-IPL’d to recover. Before re-IPL’ing the system initiate
If there are no problems with the remote system or a main store dump.
partition and there are no problems with the local
system or partition then collect all the Product Activity After getting the dump, examine the Service Action
Log information for this failure on all systems or Log (SAL), or serviceable event view you are using, on
partitions. Be sure to record all words in the SRCs. the local system or partition for HSL Opticonnect
Contact your next level of support. failures that occurred at approximately the same time
this error occurred.
FRU List:
REM_SYS
Examine the remote systems or partitions for problems.
Examine the Service Action Log (SAL), or serviceable
LOC_SYS event view you are using, on the remote systems or
partitions for HSL Opticonnect problems that occurred
AJDG301 at approximately the same time this error occurred.

A6xx69C9 Abnormal or unexpected HSL Collect all the Product Activity Log information for this
OptiConnect disconnectionfrom a failure on all systems and partitions on this HSL loop.
remote system or partition. Be sure to record all words in the SRCs. Contact your
next level of support with the information you have
Servicer Response: collected.
FRU List:

Chapter 9. Axxx Reference Codes 481


A6xx69D0 • A6xx69F0

AJDG301 If the HEA connection is needed, verify that the cable is


connected and the switch is powered on. After
repairing the problem, verify that the connection has
A6xx69D0 Bus Expansion Adapter card failed.
been restored.
Contact your next level of support.
FRU List:
A6xx69DD The HEA connection to the Ethernet
FI00182
switch has been restored.
FI00055 Servicer Response:
System log entry only, no service action required.
AJDG301
A6xx69DE HEA Media Interface Adapter Failure.
A6xx69D8 Bus Expansion Adapter failed. Contact Servicer Response:
your next level of support. Firmware detected a failure in the HEA Media Interface
FRU List: Adapter.
FI00182 FRU List:
HEA
FI00203
AJDG301
FI00055

LBUSADP A6xx69E0 Bus Expansion Adapter card failed


Servicer Response:
AJDG301 Contact your nextlevel of support.
FRU List:
A6xx69D9 Host Ethernet Adapter (HEA) failure. FI00203
Servicer Response:
Firmware detected a hardware failure in the Host AJDG301
Ethernet Adapter (HEA).
FRU List: A6xx69E8 Bus Expansion Adapter failed. Contact
HEA your next level of support.
FRU List:
A6xx69DA System log entry only, no service action FI00203
required.
FI00205
Servicer Response:
System log entry only, no service action required FI00057

A6xx69DB LIC failure. A Licensed Internal Code AJDG301


error occurred.
Servicer Response: A6xx69F0 Bus Expansion Adapter failed. Contact
The partition will continue to run with this Host your next level of support.
Ethernet Adapter (HEA) disabled. Perform a partition
FRU List:
dump and then IPL the partition to recover the HEA.
FI00180
Send the partition dump to your next level of support.
FI00182
A6xx69DC The HEA is not connected to the
Ethernet switch. FI00203
Servicer Response:
The Host Ethernet Adapter (HEA) is not connected to FI00056
the Ethernet switch. If the HEA connection is not
needed, no service action is required. FI00205

LBUSADP

AJDG301

482
A6xx69F8 • A6xx7202

The user must run problem analysis for this reference


A6xx69F8 Bus Expansion Adapter failed. Contact
code. If this indicates a software problem, the user
your next level of support.
should dial IBM Software Support for assistance.
FRU List:
FI00180 The Problem Determination Procedure (PDP) will
indicate whether the original timeout condition still
FI00203 exists and what the corrective actions should be.
FRU List:
FI00182
AJDG301
FI00186
GG4PL03
FI00057
GG4PL01
AJDG301
GG4PL02

A6xx7001 ISDN call in rejected


A6xx7101 APPN session initiation attempt has
FRU List: failed
GG4COMM
Servicer Response:
This referencecode is used to indicate that LIC
A6xx7002 Lines not selected attempted to satisfy a session initiationrequest, but
some failure condition was detected by LIC. The failure
FRU List: conditioncould be a configuration or operational
GG4COMM problem in the network.

A6xx7003 Network interfaces not selected Theuser must run problem analysis for this reference
code. If this indicates a software problem, the user
FRU List: should dial IBM Software Support for assistance.
GG4COMM
The Problem Determination Procedure (PDP) will
A6xx7004 TCP/IP informational error indicate whether the original timeout condition still
exists and what the corrective actions should be.
Servicer Response:
This reference code islogged when the TCP/IP FRU List:
Attribute “Log Protocol Errors” is set, and the TCP/IP GG4PL04
System LIC “silently discards” an inbound datagram.
“Silently discard” is defined to mean discard the GG4PL05
received datagram without reporting an error to the
originating host device. Examples of such datagrams GG4PL06
are those with checksums or destination addresses
which are not valid. AJDG301

This reference code is for information only. Normally


no action should be taken as a result of this reference A6xx7102 APPN CP-CP session ended.
code. It is generated in order to assist with remote
device or TCP/IP network problem determination. A6xx7201 A utility failure occurred.
Servicer Response:
A6xx7055 Statistics were logged, no service action This reference code isfor information only. The
required Uninterruptible Power System (UPS) is reporting a
Servicer Response: utility failure.
This reference code is logged for information only.
A6xx7202 Utility power restored.
A6xx7100 APPN session initiation attempt has Servicer Response:
timed out. This reference code is forinformation only. The
Servicer Response: Uninterruptible Power System (UPS) is reporting that
Thisreference code is used to indicate that LIC timed utility power has been restored.
out on a request to initiatea session.

Chapter 9. Axxx Reference Codes 483


A6xx7203 • A6xx8000

The replacement dates for one of the Battery Power


A6xx7203 A battery low condition was detected.
Units do not match. Run ″Display Hardware
Servicer Response: Configuration″ and verify that the dates match the
This referencecode is for information only. The labels on the batteries.
Uninterruptible Power System (UPS) is reporting a
battery low condition.
A6xx7701 SCSI jumper card was not detected.
FRU List:
A6xx7204 Uninterruptible Power System reported
21H7625
a bypass active
Servicer Response: BACKPLN
This reference code is for information only. The
Uninterruptible Power System (UPS) is reporting a
bypass is active. A6xx7702 Incorrect SCSI jumper card detected
FRU List:
A6xx7205 Battery low condition was reset. 21H7625

Servicer Response:
This reference codeis for information only. The A6xx7703 System LIC detected a program
Uninterruptible Power System (UPS) is no longer exception
reporting a battery low condition. Servicer Response:
Storage Managementdetected a DASD datacheck
A6xx7206 UPS reported bypass no longer active condition and the defective sector was reallocated.
Perform a system IPL to restart the system.
Servicer Response:
This referencecode is for information only. The
Uninterruptible Power System (UPS) is no longer A6xx7704 General failure detected by HRI
reporting a bypass active condition. component.
FRU List:
A6xx7207 Battery Power Unit needs service AJDG301

Servicer Response:
The replacementperiod for BPU 1, installed in the A6xx7777 Hardware configuration change detected
System Unit, has been exceeded. Servicer Response:
FRU List: A hardwareresource is missing. The resource reported
FI00315 in to the system on a previous IPL, but has not
reported in on the current IPL. This could occur for
several different reasons.
A6xx7208 Battery Power Unit needs service 1. It could be a normal situation where the resource is
Servicer Response: currently powered off. In this case, when the
The replacementperiod for BPU 2, installed in the resource is powered back on, it will no longer be
System Unit, has been exceeded. missing.
2. The hardware resource could also be missing if it
FRU List:
has been removed from the system, for example, a
FI00315
tape drive that was replaced with a different tape
drive. The service representative should use the
A6xx7209 Battery Power Unit needs service Hardware service manager to remove the entry for
this resource.
Servicer Response:
The replacementperiod for BPU 1, installed in the 3. The resource may not have reported in on this IPL
Expansion Unit, has been exceeded. because it is failing. Perform problem analysis to
determine why the resource is failing.
FRU List:
FI00315
A6xx8000 An external storage subsystem disk unit
connection failed
A6xx720A Battery Power Unit replacement dates
do not match Servicer Response:
Look for other errors in the Service Action Log (SAL),
Servicer Response: or serviceable event view you are working with, and
fix them.

484
A6xx8001 • A6xxFDC0

A6xx8001 An external storage subsystem disk unit A6xx8007 High performance connection was
connection failed restored
Servicer Response: Servicer Response:
Look for other errors in the Service Action Log, or A high performanceconnection to an external storage
serviceable event view you are working with, and fix subsystem disk unit was restored. Performance is no
them. longer degraded. No action required.

A6xx8002 Maximum number of redundant A6xxCF00 Permanent error on optical device.


connections exceeded
Servicer Response: A6xxCFFC Optical library device condition not
An attempt to activate a connection from another I/O expected
adapter to an external storage subsystem disk unit
Servicer Response:
failed because the maximum number of connections are
Theoptical disk drive addressing within the optical
already active for this disk unit. No action required.
library is incorrect. This error is likely to be the result
of faulty cabling or switch setting following service to
A6xx8003 External storage subsystem disk unit an optical library. Contact your hardware service
connection wasrestored. No action provider.
required.
FRU List:
OPTLCBL
A6xx8004 An external storage subsystem disk unit
connection failed DRVSWCH
Servicer Response:
Could not read configuration information from the disk A6xxCFFD Optical drive failure
unit. Look for other errors in the Service Action Log, or
serviceable event view you are working with, and fix FRU List:
them. OPTLDRV

A6xx8005 High performance connection failed. A6xxCFFF Media determined to be bad in Optical
library
Servicer Response:
A high performanceconnection to an external storage
subsystem disk unit failed. A6xxF103 Main storage dump must be copied for
service.
There are still two or more external storage subsystem Servicer Response:
disk unit connections, but performance might be Perform LICIP01.
degraded.
A6xxF104 Logical partition service function Main
Look for other errors in the Service Action Log, or
Storage Dump.
serviceable event view you are working with, and fix
them. Servicer Response:
The hypervisor terminated a partition with an
unresponsive Operating System. A Main Store Dump
A6xx8006 High performance connection failed
must be done for service. Call your next level of
Servicer Response: support when the dump is complete. Perform LICIP01.
A high performanceconnection to an external storage
subsystem disk unit failed.
A6xxF105 Licensed Internal Code detected error
There is still one more external storage subsystem disk FRU List:
unit connection, but performance might be degraded. NEXTLVL

Look for other errors in the Service Action Log, or


A6xxFDC0 LIC program reported informational
serviceable event view you are working with, and fix
error
them.
Servicer Response:
This referencecode is logged for information only. No
action required.

Chapter 9. Axxx Reference Codes 485


A6xxFDC5 • A7xx0201

licensed internal code. The user should dial IBM


A6xxFDC5 LIC program failed and data was
Software Support for assistance.
captured
FRU List:
Servicer Response:
GG4FFDC
This referencecode indicates first failure data capture
(FFDC) data was collected for a problem reported by

(A7xx) Licensed Internal Code reference codes


Licensed Internal Code reference codes

Perform the following actions:


1. Find the reference code by looking at characters 1 through 8 of the top 16 character line of function 11
(8 rightmost characters of word 1). These 8 characters are the reference code.
2. Look up the reference code in the following list.
3. Perform the actions in the description. In all cases, once the FRU is determined, go to the locations
table for the system you are working on to determine the location, and use the remove and replace
procedure for the FRU.

A7xx0102 Platform LIC detected an error A7xx0106 Platform LIC failure


Servicer Response: Servicer Response:
A machine check occurredduring IPL. Words 2 to 9 of Work with the FRU list in theserviceable event view if
this SRC contain additional diagnostic information. there is one, otherwise use the FRU list documented
Record SRC words 1 through 9 before attempting to here to determine the parts to exchange.
IPL again and report the problem to next level of
support. A secondary failure due to an invalid SRC occurred
when the platform attempted to terminate.
FRU List:
SVCDOCS
Collect all the SRC words and the platform system
dump, then contact your next level of support.
A7xx0103 Platform LIC failure.
FRU List:
Servicer Response: LICCODE
Work with the FRU list in theserviceable event view if
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. The platform A7xx0107 Platform LIC failure
Licensed Internal Code (LIC) detected an internal Servicer Response:
problem. Collect all the SRC words and the platform The server detected an unrecoverablemachine check
system dump, then contact your next level of support. condition. Collect all the words of the SRC and the
FRU List: platform dump and send to your system manufacturer
LICCODE for analysis.
FRU List:
A7xx0104 Platform LIC failure SVCDOCS

Servicer Response:
Machine check, undefined erroroccurred. A7xx0200 System firmware has experienced a low
storage condition.
FRU List:
LICCODE Servicer Response:
No immediate action is necessary. Continue running
the system normally. At the earliest convenient time or
A7xx0105 Platform LIC detected an error service window work with your service provider to
take a platform dump and reIPL the system.
Servicer Response:
More than one requestto terminate the system was FRU List:
issued. SVCDOCS
FRU List:
NEXTLVL A7xx0201 System log entry only, no service action
required.

486
A7xx0302 • A7xx0651

A7xx0302 Platform LIC failure A7xx0611 System clock problem


Servicer Response: Servicer Response:
Work with the FRU list in theserviceable event view if Work with the FRU list in theserviceable event view if
there is one, otherwise use the FRU list documented there is one, otherwise use the FRU list documented
here to determine the parts to exchange. here to determine the parts to exchange.

Perform a platform system dump and notify your For systems managed by an HMC, use the ASM
service provider. IPL the system. interface to reset the system clock at power on standby.
For systems without an HMC, you can ignore this
FRU List:
error.
LICCODE
If the error occurs a second time, call your next level of
A7xx0441 Service processor failure support.
Servicer Response: FRU List:
Work with the FRU listin the serviceable event view if SVCDOCS
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx0621 System log entry only, no service action
required
The platform encountered an error early in the IPL or
termination process. Servicer Response:
No service action required.
FRU List:
SVCPROC
A7xx0641 Platform LIC detected an error.
NEXTLVL
Servicer Response:
A platform LIC failure occurred. Perform a platform
A7xx0443 Service processor failure dump and contact your next level of support.
FRU List: FRU List:
SVCPROC SVCDOCS

NEXTLVL A7xx0650 Platform LIC detected an error


Servicer Response:
A7xx0601 System log entry only, no service action Resource managementwas unable to allocate main
required storage. A platform dump was started.
Servicer Response:
Support can use this SRC and associated data to Words 2 to 9 of this SRC contain additional diagnostic
determine why the time of day for a partition was lost. information. Record SRC words 1 through 9. Collect the
No corrective action is required. platform dump and the configuration of the memory
allocation for all partitions on this system. Provide the
platform dump, configuration data, and the recorded
A7xx0602 Platform LIC detected an error SRC information to your next level of support.
Servicer Response: FRU List:
Work with the FRUlist in the serviceable event view if NEXTLVL
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx0651 The system detected an error in the
Platform Licensed Internal Code (LIC) detected an error system clock hardware
condition. The second word indicates the severity of Servicer Response:
the error and the specific error condition. If word 2 is This is a serviceable event only if this error appears in
10000A01 then record the SRC words and call your a serviceable event view.
next level of support; otherwise this does not require
service.
If this is a serviceable event, then work with the FRU
FRU List: list in the serviceable event view if there is one.
NEXTLVL Otherwise, use the FRU list documented in the Failing
Items column to determine the parts to exchange.

Chapter 9. Axxx Reference Codes 487


A7xx0803 • A7xx1731

If the system did not log this error as a serviceable


A7xx1160 Service processor failure
event, then no service action is required.
Servicer Response:
FRU List:
Work with the FRU listin the serviceable event view if
CLCKMOD
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx0803 System log entry only, no service action
required. The platform encountered an error communicating with
the service processor. The platform code attempts a
graceful shutdown of partitions and powers off the
A7xx0804 System log entry only, no service action
server after a certain time, or when the last partition
required.
indicates shutdown, whichever comes first.
FRU List:
A7xx0A00 System log entry only, no service action
SVCPROC
required
Servicer Response: LICCODE
A user request initiated an I/O tower/drawer power
off. No corrective action is required.
A7xx1161 System log entry only, no service action
required
A7xx0A10 System log entry only, no service action
Servicer Response:
required
The platform encountered a service processor event
Servicer Response: indicating that the power status has changed. Note that
No action is required, unless the Hardware this is A7xx only.
Management Console (HMC) indicates that the
concurrent platform firmware update failed. In that
A7xx1730 Platform LIC detected an error
case, the system must be re-IPLed in order for the
firmware update to occur. Collect the error log data for Servicer Response:
this SRC and contact PHYP development to debug the The VPD for the systemis not what was expected at
problem. IPL.

A7xx1150 System log entry only, no service action When word 9 is 00180003, a redundant VPD chip
required. exists, and the system will continue to run. Replace the
VPD card at your next scheduled maintenance. When
Servicer Response: word 9 is not 00180003 replace the VPD card
No action needed unless a serviceable event was immediately.
logged. If a serviceable event was logged, resolve that
error. Work with the FRU list in the serviceable event view, if
there is one. Otherwise, use the FRU list documented
A7xx1151 System log entry only, no service action here to determine the parts to exchange.
required. FRU List:
Servicer Response: CAPACTY
No action needed unless a serviceable event was
logged. If a serviceable event was logged, resolve that A7xx1731 Platform LIC detected an error
error.
Servicer Response:
The VPD for the systemis not what was expected at
A7xx1152 System log entry only, no service action IPL. The VPD on a memory DIMM is not correct and
required. the memory on the DIMM cannot be used, resulting in
Servicer Response: reduced memory.
No service action is required for this event.
Work with the FRU list in the serviceable event view, if
If there is a A7001150src present, then the service there is one. Otherwise, use the FRU list documented
processor was reset automatically to correctfor the here to determine the parts to exchange.
communications problem. If something more severe FRU List:
occurred there will be a SRC requiring a service action MEMDIMM
logged as well.

488
A7xx1732 • A7xx4701

A7xx1732 Platform LIC detected an error A7xx4400 There is a platform dump to collect
Servicer Response: Servicer Response:
The VPD for the systemis not what was expected at Work with theFRU list in the serviceable event view if
IPL. The VPD on a processor card is not correct and the there is one, otherwise use the FRU list documented
processor card cannot be used, resulting in reduced here to determine the parts to exchange.
processing power.
Use the operating system’s interface designated to
Work with the FRU list in the serviceable event view if collect platform dumps.
there is one. Otherwise, use the FRU list documented
FRU List:
here to determine the parts to exchange.
SVCDOCS
FRU List:
ANYPROC
A7xx4401 Platform LIC failure
Servicer Response:
A7xx1733 Platform LIC detected an error
Work with the FRU list in theserviceable event view if
Servicer Response: there is one, otherwise use the FRU list documented
If required Capacityon Demand functions are not here to determine the parts to exchange.
available, re-IPL the system. Otherwise, no service
action is required. The platform LIC detected an internal problem.

A7xx173A System log entry only, no service action Contact your next level of support.
required FRU List:
Servicer Response: NEXTLVL
A VPD collection overflow occurred, no service action
required. A7xx4402 Platform LIC failure.

If a system problem is suspected, look for other errors Servicer Response:


in the serviceable event view. A platform LIC error occurred while attempting to
allocate the memory necessary to create a platform
resource dump.
A7xx173B Platform LIC detected an error
FRU List:
Servicer Response: NEXTLVL
A platform LIC failureoccurred during VPD collection.
A7xx4700 Platform LIC detected an error
Look for and correct errors with SRCs of the form
B1xxxxxx in the Serviceable Event View. If that does Servicer Response:
not correct the problem, contact your next level of A problem occurredwhen initializing, reading, or using
support. system VPD.
FRU List:
SVCDOCS Capacity on Demand is not available because the stored
activation code is not valid. Contact your next level of
support to verify your activation code. If the activation
A7xx4091 User intervention required code is valid, replace the VPD card.
Servicer Response: FRU List:
The system power on hasreached a standby state. The SVCDOCS
firmware does not have partition configuration
information. CAPACTY

Use the Hardware Management Console (HMC) to


activate one or more partitions to change the system A7xx4701 Platform LIC detected an error
from a standby state to an operating state. If the HMC Servicer Response:
does not manage the server, perform Restoring your A problem occurredwhen initializing, reading, or using
server to factory settings. system VPD. The IPL failed.

Work with the FRU list in the serviceable event view if


there is one, otherwise use the FRU list documented
here to determine the parts to exchange.

Chapter 9. Axxx Reference Codes 489


A7xx4703 • A7xx4716

FRU List: Work with the FRU list in the serviceable event view if
CAPACTY there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx4703 Platform LIC failure FRU List:
CAPACTY
Servicer Response:
A problem occurred when initializing,reading, or using
system VPD. The Capacity on Demand function is not A7xx4713 Platform LIC detected an error
available. If Capacity on Demand function is required,
Servicer Response:
re-IPL the system. If that does not correct the problem,
The VPD card has beenexchanged with a not valid
contact your next level of support.
card. Reinstall the original VPD card in the system.
FRU List:
FRU List:
LICCODE
SVCDOCS

A7xx4704 Platform LIC detected an error


A7xx4714 Platform LIC has detected a new VPD
Servicer Response: card
The Capacity on Demandfunction is no longer
Servicer Response:
available. If Capacity on Demand functions are
The newVPD card requires new activation codes. Enter
required, look for and correct errors with SRCs of the
the new activation codes.
form B1xxxxxx in the Serviceable Event View. If that
does not correct the problem, or no errors were found, FRU List:
contact your next level of support. SVCDOCS
FRU List:
SVCDOCS A7xx4715 Platform LIC detected an error
Servicer Response:
A7xx4705 Platform LIC failure A problem occurredwhen initializing, reading, or using
system VPD.
Servicer Response:
A problem occurred when initializing,reading, or using
system VPD. The Capacity on Demand function is not Look for errors with SRCs of the form B1xxxxxx in the
available. If Capacity on Demand function is required, Serviceable Event View. Work those errors first. If that
re-IPL the system. If that does not correct the problem, does not correct the problem, replace the VPD card.
contact your next level of support.
Work with the FRU list in the serviceable event view if
there is one, otherwise use the FRU list documented
A7xx4710 Platform LIC detected an error here to determine the parts to exchange.
Servicer Response: FRU List:
A communications problemwith the service processor SVCDOCS
occurred while initiating Capacity on Demand. The
Capacity on Demand function is not available. CAPACTY

If Capacity on Demand function is required, look for


errors with SRCs of the form B1xxxxxx or B7xx69xx in A7xx4716 User intervention required
the Serviceable Event View. Work those errors. If that Servicer Response:
does not correct the problem, contact your next level of The Capacity on Demandactivation code recovery
support. period has been started. Either obtain more capacity by
FRU List: obtaining new activation codes or allocate fewer
SVCDOCS resources in the LPAR configuration.
FRU List:
A7xx4712 Platform LIC detected the VPD card is SVCDOCS
missing
LPARCFG
Servicer Response:
A problemoccurred when initializing, reading, or using
system VPD.

490
A7xx4730 • A7xx4788

errors first. If that does not correct the problem, re-IPL


A7xx4730 Platform LIC detected an error
the system. If that does not correct the problem, contact
Servicer Response: your next level of support.
A problem occurredwhen configuring the logical
FRU List:
partitions on the system. More resources were allocated
SVCDOCS
than there are available for use. Either obtain more
capacity by obtaining new activation codes or allocate
fewer resources in the LPAR configuration. A7xx4747 User intervention required
FRU List: Servicer Response:
SVCDOCS One hour remains untilthe On/Off Capacity on
Demand request expires. Permanently activate the
LPARCFG temporary Capacity on Demand resources, enter a new
On/Off Capacity on Demand request for the temporary
resources, or remove all temporary resources from
A7xx4731 Platform LIC detected an error
partitions before the request expires.
Servicer Response:
FRU List:
The system has beenrunning with full Capacity on
SVCDOCS
Demand resources activated. In one hour, the system
will terminate and unlicensed resources will no longer
be available. To prevent the system from terminating, A7xx4748 User intervention required
enter an activation code of all zeroes. Then obtain the
Servicer Response:
proper activation codes for the resources being used or
One hour remains until the Utility Capacity on
allocate fewer resources in the LPAR configuration.
Demand enablement expires. In order to reactivate
FRU List: temporary resources, a new Utility Capacity on
SVCDOCS Demand enablement code is required.
FRU List:
A7xx4733 Platform LIC failure SVCDOCS
Servicer Response:
The Capacity on Demand functionis not available. If A7xx4749 User intervention required
Capacity on Demand function is required, re-IPL the
Servicer Response:
system. If that does not correct the problem, contact
One hour remains untilthe Trial Customer on Demand
your next level of support.
activation expires. Obtain a permanent activation code
or remove all temporary resources from partitions
A7xx4740 Platform LIC detected an error before the request expires.
Servicer Response: FRU List:
An incorrect activationcode has been detected. SVCDOCS
Resources associated with this activation code have
been disabled. Enter a valid activation code.
A7xx4750 A Capacity on Demand change has been
detected.
A7xx4741 Platform LIC detected an error
Servicer Response:
Servicer Response: UtilityCapacity on Demand resources have been
The number of allowableattempts to enter a valid activated.
activation code has been exceeded. The system will
continue to run, but a system IPL is required in order
A7xx4788 System log entry only, no service action
to retry entering a valid activation code.
required
Servicer Response:
A7xx4742 Platform LIC detected an error
The data obtained from the system is not what was
Servicer Response: expected. The IPL will continue. Should other errors
A communications problemwith the service processor occur, contact your next level of support.
occurred. No Capacity on Demand changes can be
made, but you can continue to run with the current
Capacity on Demand resources.

Look for errors with SRCs of the form B1xxxxxx or


B7xx69xx in the Serviceable Event View. Work those

Chapter 9. Axxx Reference Codes 491


A7xx47C1 • A7xx5191

A7xx47C1 Capacity on Demand data mismatch A7xx5122 Platform LIC detected an error
Servicer Response: Servicer Response:
The data obtainedfrom the system is not what was Platform LicensedInternal Code detected that an IOP
expected. The system will perform a slow IPL in order request failed.
to obtain the correct data. If other errors occur, contact
your next level of support. This error indicates a failure during a search for the
load source. There may be a number of these failure
prior to finding a good load source. This is normal. If a
A7xx47CB Fast system IPL changed to slow system
B2xx3110 error is logged, a B2xx3200 or B7005122 may
IPL
be posted to the control panel. Work the B2xx3110 error
Servicer Response: in the Serviceable Event View. If the system IPL hangs
The dataobtained from the system is not what was at B2xx3200 or B7005122 and you cannot check the SRC
expected. The system will perform a slow IPL in order history, perform the actions indicated for the B2xx3110
to obtain the correct data. If other errors occur, contact SRC.
your next level of support.
FRU List:
SVCDOCS
A7xx47CD Platform LIC detected an error
Servicer Response: A7xx5123 Platform LIC detected an error
The server detecteda not valid Capacity On Demand
Servicer Response:
activation and terminated the system. The allocated
A Licensed InternalCode program exception or data
resources for the system might exceed those that are
collection occurred. This may indicate an IOP
available for use.
programming problem or an IO Adapter boot problem.
FRU List: Look for other errors. If no other errors are present,
SVCDOCS Licensed Internal Code has recovered from any
exception conditions, or this SRC has logged
informational platform boto or hardware data.
A7xx47FF System log entry only, no service action
required
A7xx5190 Operating System error
Servicer Response:
The Capacity on Demand History Log has been written Servicer Response:
to the error log. No service action is required. Work with the FRU list inthe serviceable event view if
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx5120 Platform LIC detected an error
Servicer Response: The platform detected a problem in an Operating
Work with the FRUlist in the serviceable event view if System. Check for errors in the partition ID specified in
there is one, otherwise use the FRU list documented word 4 of the SRC. If correcting those errors does not
here to determine the parts to exchange. If the system correct the problem, or if you find no errors, contact
is not exhibiting problematic behavior, this error may your next level of support.
safely be ignored. Otherwise, contact your next level of
FRU List:
support.
SVCDOCS
FRU List:
NEXTLVL
A7xx5191 Platform LIC detected an error
Servicer Response:
A7xx5121 Platform LIC failure
A virtual adapter configuration error occurred.
Servicer Response:
Licensed Internal Code programexception occurred. A partition tried to use a virtual adapter which is
associated with another virtual adapter in a remote
Platform Licensed Internal Code detected a partition and virtual slot. However, either no virtual
programming problem for which a platform dump may adapter is configured there, or the wrong kind of
have been initiated. virtual adapter is configured there.

Send the system error log and the platform dump, if it The partition ID of the virtual adapter with the
occurred, to your next level of support. problem is in word 4 of the SRC (in hexadecimal
format). The virtual slot number of the adapter with
FRU List:
NEXTLVL

492
A7xx5209 • A7xx6900

the incorrect configuration is the last four digits of Check Hardware ManagementConsole (HMC) partition
word 6 of the SRC (in hexadecimal format). state.
1. If in Recovery state then use the HMC to perform
Use the Hardware Management Console (HMC) to ″Recovering partition data on a managed system″.
verify or reconfigure the incorrect virtual adapter
2. Use HMC to activate partitions
configuration. If the configuration is correct, continue
with the next failing item in the list. FRU List:
SVCDOCS
FRU List:
SVCDOCS
A7xx5400 A resource has been disabled due to
LICCODE hardware problems
Servicer Response:
A7xx5209 Platform LIC detected an error Work with the FRU list in the serviceable event view if
there is one, otherwise use the FRU list documented
Servicer Response: here to determine the parts to exchange.
System Licensed InternalCode detected an IOP timeout
during IOP IPL.
The platform detected a problem with a processor. The
processor is not functional.
This may be caused by loose connections, improperly
seated cards, media, or removeable media drive not in
Look in the Serviceable Event View for a B1xx xxxx
a ready state. Look for other errors.
error that implicates a processor.

A7xx5219 Platform LIC detected an error If the Serviceable Event View contains no B1xx xxxx
error, or if resolving the error fails to correct the
Servicer Response:
problem, contact your next level of support.
Information only,no service action required.
FRU List:
Licensed Internal Code program exception occurred. SVCDOCS

An IOP signalled to system Licensed Internal Code that A7xx5600 Problem initializing, reading or using
it had entered a critical internal state. Licensed Internal system VPD.
Code automatically attempted to restart the IOP.
Servicer Response:
Look for other hardware errors in the Serviceable Event
A7xx5300 Platform LIC detected a failure while View. If no other errors have been logged, contact your
partitioning resources next level of support.
Servicer Response:
Work with the FRU list in the serviceable event view if A7xx5601 Platform LIC failure.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. Servicer Response:
Work with the FRU list in the serviceable event view if
Platform partitioning code encountered an error. This there is one, otherwise use the FRU list documented
SRC represents a large number of possible problems, here to determine the parts to exchange.
most of which involve the platform Licensed Internal
Code (LIC). There was a problem initializing, reading, or using
system VPD.
Work any error logs found in the Serviceable Event FRU List:
View. If this fails to correct the problem, or if there are NEXTLVL
no other errors, contact your next level of support.

A7xx6900 PCI host bridge failure


A7xx5301 User intervention required
Servicer Response:
Servicer Response: If you find a B7006981 SRClogged at about same time
System detected a problemwith the Logical Partition and listing parts from same enclosure as one of the
(LPAR) Configuration. FRUs here, then close this problem and work the
B7006981 SRC.
Use the Hardware Management Console to reconfigure
the LPAR configuration.

Chapter 9. Axxx Reference Codes 493


A7xx6906 • A7xx6970

Work with the FRU list in the serviceable event view, if LICCODE
there is one. Otherwise, use the FRU list documented
here to determine the parts to exchange.
A7xx6944 Platform LIC detected an error
If the Serviceable Event View is not available, use the Servicer Response:
FRU List presented here for servicing this reference A system bus appearsto be empty. If the bus is not
code. empty, a hardware or configuration problem might
exist. Look for other errors.
FRU List:
PRIPCI
A7xx6950 Platform LIC detected an error
MA_BRDG
Servicer Response:
A platform dump hasoccurred. The system has lost all
MABIP50 the configured system settings (such as the HMC access
and ASMI passwords, time of day, network
PIOCARD configuration, hardware deconfiguration policies, etc.)
that you might have set through user interfaces.Also,
A7xx6906 System bus error the system has lost the platform error logs and
partition-related information, and the service processor
Servicer Response: is reset. Perform the recovery actions for the SVCPROC
Work with the FRU list in the serviceableevent view if FRU but do not replace the service processor. The
there is one, otherwise use the FRU list documented platform dump should be sent to your service provider.
here to determine the parts to exchange.
FRU List:
FRU List: SVCDOCS
SIIOADP

A7xx6951 Platform LIC detected an error


A7xx6907 System bus error
Servicer Response:
Servicer Response: An error occurredbecause a partition needed more
Work with the FRU list in the serviceableevent view if NVRAM than was available.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. The partitionis still functional, but is operating in a
FRU List: degraded mode. Configuration informationmay be lost
SIIOADP at the next IPL. In order to make more NVRAM
available, delete one or more partitions.
LICCODE FRU List:
SVCDOCS
A7xx6908 System bus error
Servicer Response: A7xx6952 System log entry only, no service action
Work with the FRU list in the serviceableevent view if required.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. A7xx6965 Platform LIC detected an error
FRU List: Servicer Response:
SIIOADP Unknown hardware detected.Look for other errors.

MA_BRDG
A7xx6970 PCI host bridge failure

A7xx6909 System bus error Servicer Response:


If you find a B7006981 SRClogged at about same time
Servicer Response: and listing parts from the same enclosure as one of the
Work with the FRU list in the serviceableevent view if FRUs here, then close this problem and work the
there is one, otherwise use the FRU list documented B7006981 SRC.
here to determine the parts to exchange.
FRU List: Work with the FRU list in the serviceable event view if
SIIOADP there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
MA_BRDG FRU List:

494
A7xx6971 • A7xx6980

PRIPCI MASBUS

MA_BRDG
A7xx6974 IOP rejected the assignment of an IOA.

MABIP50 Servicer Response:


An I/O Processor rejected the assignment of an I/O
PIOCARD Adapter during the IPL of an i5/OS partition.

If the partition IPLed successfully, this event is logged


A7xx6971 PCI secondary bus failure for information only. No service action is required.
Servicer Response:
Work with the FRU listin the serviceable event view if If the partition failed to IPL, replace the IOA. If that
there is one, otherwise use the FRU list documented does not resolve the problem, replace the IOP that
here to determine the parts to exchange. controls the IOA.
FRU List:
The Direct Select Address (DSA) of the IOA is in word
MABIP51
7 of the SRC. In order to find the location of the IOA,
see DSA translation to get the unit type in which the
PIOCARD IOA is located. Then using the DSA and unit type, go
to Card positions to find the location of the IOA.
MASBUS

MA_BRDG A7xx6978 System log entry only, no service action


required.

A7xx6972 System bus error Servicer Response:


System log entry only, no service action required.
Servicer Response:
Work with the FRU list in the serviceableevent view if
there is one, otherwise use the FRU list documented A7xx6979 System log entry only, no service action
here todetermine the parts to exchange. required.

FRU List: Servicer Response:


MA_BRDG System log entry only, no service action required.

PRIPCI A7xx697C Connection from service processor to


system processor failed. Look for
A7xx6973 System bus error B15Cxxxx SRCs in the Serviceable Event
View and resolve them.
Servicer Response:
If you find a B7006981 SRC loggedon the same Servicer Response:
expansion unit as one of the FRUs here, then close this If there are no B15CxxxxSRCs logged, then replace the
problem and work the B7006970 SRC. Use the unit failing items listed in the Serviceable Event View, if
value of the location codes to determine if the they are available. Otherwise, work with the failing
expansion unit is the same. items listed here.
FRU List:
Work with the FRU list in the serviceable event view, if SVCDOCS
there is one. Otherwise, use the FRU list documented
here to determine the parts to exchange. SVCPROC

If the first half of word 7 is not 0001, remove ANYPROC


SVCPROC (the service processor) from the list of
possible FRUs. SYSBKPL
FRU List:
PIOCARD A7xx6980 Network Interface Controller (NIC)
resource failure
MA_BRDG
Servicer Response:
SVCPROC If the serviceable event view contains a FRU list, work
with those FRUs. Otherwise, exchange the failing items
listed here.
PRIPCI

Chapter 9. Axxx Reference Codes 495


A7xx6981 • A7xx6985

Note: A fiber optic cleaningkit may be required for The four rightmost characters of word 4 in the
optical HSL connections. reference code represent the Program Return Code
A platform dump hasoccurred. Send the dump to your (PRC), which describes the problem detected. The four
service provider. leftmost digits of word 7 represent the loop number in
hexadecimal format. Convert the loop number to
FRU List:
decimal format before comparing it to loop numbers
SICNTRL
shown in serviceable event views and service tools.
LICCODE
To determinethe problem, find the PRC in the list
below.
OPT_CLN
Note: The FRU descriptionin the serviceable event
A7xx6981 High Speed Link (HSL) I/O bridge view may already contain a message that identifies the
failure problem.
Servicer Response: v xxxx 0008 indicates the system serial number is not
If you finda 1xxx SRC logged on the same expansion set. Set the serial number on the system unit. If the
unit as one of the FRUs here, thenclose this problem problem persists contact your next level of support.
and work the 1xxx SRC. Use the unit value of the v xxxx 3201 indicates there are clustered systems on
locationcodes to determine if the expansion unit is the multiple HSL/RIO loops. You will need to ensure all
same. clustered systems are on the same HSL/RIO loop.
v xxxx 3217 indicates there is a model 5791, 5792, or
Work with theFRU list in the serviceable event view, if 5794 IO drawer on a loop with clustered systems.
there is one. Otherwise, use the FRU list documented This is not a supported configuration.
here to determine the parts to exchange.
FRU List: This ends the procedure.
SIIOADP FRU List:
SVCDOCS
A7xx6982 High Speed Link (HSL) connection
failure A7xx6984 System log entry only, no service action
Servicer Response: required
Performthe RIOIP11 procedure. Servicer Response:
An HSL loop has switched to its alternate path. This is
Work with the FRU list in the serviceable event view if an informational SRC only.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. Word 7 of the SRC contains the loop number in the
leftmost 4 digits. The loop number is in hexadecimal
Note: A fiber optic cleaning kit may be required for format. You must convert the hexadecimal loop number
optical HSL connections. into decimal format to recognize the loop number.
FRU List:
SVCDOCS This SRC can be caused by a tower on the HSL loop
powering off.
HSL_LNK
This SRC may also appear in a Serviceable Event View
you are using, with a B700 6982 or B700 6981 logged at
OPT_CLN
approximately the same time. In that case the other
SRC is reporting a failure and this SRC is reporting that
FRPORT
the alternate RIO path is now being used. Service the
other SRC if present.
TOPORT

A7xx6985 High Speed Link (HSL) loop status


A7xx6983 An invalid High Speed Link (HSL) message
configuration was detected
Servicer Response:
Servicer Response: This isa serviceable event only if this error is in a
Work with the FRU list in the serviceable event view if serviceable event view. If this is a serviceable event
there is one, otherwiseuse the FRU list documented then perform RIOIP12. Otherwise if this is NOT a
here to determine the parts to exchange. serviceable event then to determine what this SRC
means use symbolic FRU SIRSTAT.

496
A7xx6986 • A7xx6995

Work with the FRU list in the serviceable event view if FRU List:
there is one, otherwise use the FRU list documented SVCPROC
here to determine the parts to exchange.
A7xx6991 Platform LIC failure
Note: A fiber optic cleaning kit may be required for
optical HSL connections. Servicer Response:
Work with the FRU list in the serviceable event view if
FRU List:
there is one, otherwise use the FRU list documented
SVCDOCS
here to determine the parts to exchange.
HSL_LNK FRU List:
LICCODE
OPT_CLN
A7xx6993 Service processor failure
FRPORT
Servicer Response:
TOPORT Work with the FRU listin the serviceable event view if
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx6986 System bus error
Servicer Response: If the ServiceableEvent View is not available then use
Work with the FRU list in the serviceableevent view if the failing item list presented here for servicing this
there is one, otherwise use the FRU list documented reference code.
here todetermine the parts to exchange. FRU List:
SVCPROC
If the Serviceable Event View isnot available then use
the failing item list presented here for servicingthis LICCODE
reference code.
FRU List: A7xx6994 Service processor failure
TWRCARD
Servicer Response:
PWRCBL Work with the FRU listin the serviceable event view if
there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx6987 High Speed Link (HSL) connection
failure If the ServiceableEvent View is not available then use
Servicer Response: the failing item list presented here for servicing this
Work withthe FRU list in the serviceable event view if reference code.
there is one, otherwise use the FRU list documented FRU List:
here to determine the parts to exchange. SVCPROC

If the Serviceable Event View is not available then use


the failing item list presented here for servicing this A7xx6995 User intervention required
reference code. Servicer Response:
FRU List: The system is in the processof terminating.
HSL_LNK
When all the partitions have terminated, an SRC
OPT_CLN indicating the exact cause will be shown on the
operator panel.

A7xx6990 Service processor failure If the systemdoes not terminate in a reasonable amount
Servicer Response: of time, one or more partitions may need to be
Work with the FRU listin the serviceable event view if terminated manually. If this is not possible, re-IPL the
there is one, otherwise use the FRU list documented system and look for errors. If no errors are found,
here to determine the parts to exchange. contact your next level of support.

If the ServiceableEvent View is not available then use


the failing item list presented here for servicing this
reference code.

Chapter 9. Axxx Reference Codes 497


A7xx69C2 • A7xx69C7

On the local system or partition, examine the Service


A7xx69C2 System log entry only, no service action
Action Log (SAL) or serviceable event view. Look for
required
HSL failures that occurred on the same HSL loop at
Servicer Response: approximately the same time as this error.
Information only, no service action required.
Examine the remote system or partition for problems. If
HSL OptiConnect normalconnection to another system the remote system or partition is powered on and
or partition. IPL’d, examine the SAL or serviceable event view on
the remote system or partition. Look for problems on
HSL OptiConnect establishedconnection normally. The the same HSL loop that occurred at approximately the
local system or partition is participating in HSL same time as this error.
Opticonnect with other systems or partitions on the
same HSL loop. Correct any problems you find with the remote and
local systems or partitions that happened at
approximately the same time and involve HSL
A7xx69C3 System log entry only, no service action
Opticonnect or HSL loop components or Network
required
Interface Controllers.
Servicer Response:
Information only, no service action required. When the remote system is IPL’d, it will automatically
reconnect with this system or partition. If you find no
Opticonnect normal remotedisconnection from problems with either the local or the remote systems or
OptiConnect participation. partitions, collect all the Product Activity Log (PAL)
information for this failure on both systems. Be sure to
HSL Opticonnect disconnectednormally from a remote record all words in the SRC. Contact your next level of
node. The local system or partition has stopped support.
participatingin HSL Opticonnect with the remote FRU List:
system or partition on the same HSL loop. Possible SVCDOCS
reasons include:
v A remote system or partition went off line due to a LICCODE
normal power off or because HSL Opticonnect
became disabled.
A7xx69C7 Platform LIC detected an error

A7xx69C6 Platform LIC detected an error Servicer Response:


Abnormal or unexpectedHSL OptiConnect
Servicer Response: disconnection from a remote system or partition.
Abnormal or unexpectedHSL OptiConnect
disconnection from a remote system or partition. The local system or partition disconnected from a
remote system or partition due to an unexpected event
The local system or partition disconnected from a or failure. Licensed Internal Code will attempt to
remote system or partition due to an unexpected event recover from the error. Intervention at the local or
or failure. The problem, which most likely originates remote system or partition might be required.
with the remote system or partition, probably requires
intervention at the remote system. Examine both the Possible causes include time out, hang, or hardware
local and remote HSL OptiConnected systems or failure. The problem may be with the local system or
partitions for problems on this HSL loop. partition or the remote system or partition. If a
complete HSL loop did not exist before this error
Possible reasons include: A fatal software or hardware occurred, the cause of this error might be a failure or
error in the remote system or partition, or a power power down in an HSL component between the local
failure in the remote system. system or partition and the remote system or partition.
Check for SRCs with FRUs that indicate problems with
If a complete HSL loop did not exist before this error the following:
occurred, the cause of this error might be a failure or v HSL cables
power down in an HSL component between the local
system or partition and the remote system or partition. v The HSL I/O bridge
Check for a problem with the following: v Power in an expansion I/O tower or unit on this
v An HSL cable loop
v The HSL I/O bridge
On the local system or partition, examine the SAL or
v Power in an expansion I/O tower or unit on this serviceable event view. Look for failures on the same
loop

498
A7xx69C8 • A7xx69CF

loop or with the Network Interface Controller that partitions. Be sure to record all words in the SRCs.
occurred at approximately the same time as this error. Contact your next level of support.
FRU List:
Examine the remote system or partition for problems.
SVCDOCS
Correct any HSL or NIC problems you find with the
remote and local systems or partitions. If you find no
LICCODE
problems with either the local or the remote systems or
partitions, collect all the PAL information for this
failure on both systems. Be sure to record all words in A7xx69C9 Platform LIC detected an error
the SRC. Contact your next level of support.
Servicer Response:
FRU List: Abnormal or unexpectedHSL OptiConnect
SVCDOCS disconnection from a remote system or partition.

LICCODE The local system or partition disconnected from a


remote system or partition due to an failure in a
Licensed Internal Code virtualized bus unit. Licensed
A7xx69C8 Platform LIC detected an error
Internal Code will attempt to recover from the error.
Servicer Response: Possible causes are:
Abnormal or unexpectedHSL OptiConnect v Licensed Internal Code problem where the local bus
disconnection from a remote system or partition. unit is offline.
v Licensed Internal Code problem where the remote
The local system or partition disconnected from a
bus unit is offline.
remote system or partition due to an unexpected event
or failure. All of the HSL OptiConnect connections on
On the local system or partition, examine the SAL or
this loop will be in a failed state. Licensed Internal
the serviceable event view. Look for HSL Opticonnect
Code will attempt to recover from the error.
failures that occurred at approximately the same time
Intervention at the local or remote system or partition
as this error.
might be required. Possible causes are:
v Time out of a critical message Examine the remote system or partition for problems.
v Licensed Internal Code code / table problem On the remote system or partition, examine the SAL or
v Network deadlock detected the serviceable event view. Look for HSL Opticonnect
problems that occurred at approximately the same time
The problem may be with: as this error.
v The local system or partition
v The remote system or partition Collect all the Product Activity Log information for this
failure on all systems and partitions on this HSL loop.
On the local system or partition, examine the SAL or Be sure to record all words in the SRCs. Contact your
serviceable event view. Look for HSL failures on the next level of support.
same HSL loop or with the Network Interface FRU List:
Controller that occurred at approximately the same SVCDOCS
time as this error.
LICCODE
Examine the remote system or partition for problems.
On the remote system or partition, examine the SAL or
serviceable event view. Look for problems on the same A7xx69CF Platform LIC detected an error
HSL loop or with the Network Interface Controller that Servicer Response:
occurred at approximately the same time as this error. Abnormal or unexpectedHSL OptiConnect
disconnection from a remote system or partition.
Correct any problems you find with the remote and
local systems or partitions that happened at Licensed Internal Code internal error. All systems
approximately the same time and involve HSL participating in HSL OptiConnect will be disconnected.
Opticonnect or HSL loop components or Network You must re-IPL the system to recover. Before
Interface Controllers. re-IPL’ing the system, start a platform dump.

If there are no problems with the remote system or On the local system or partition, after getting the
partition and there are no problems with the local dump, examine the SAL or the serviceable event view.
system or partition then collect all the Product Activity Look for HSL Opticonnect failures that occurred at
Log information for this failure on all systems or approximately the same time as this error.

Chapter 9. Axxx Reference Codes 499


A7xx69D9 • A7xx69EA

Examine the remote systems or partitions for problems.


A7xx69E3 System log entry only, no service action
On the remote systems or partitions, examine the SAL
required
or the serviceable event view. Look for HSL
Opticonnect problems that occurred at approximately Servicer Response:
the same time as this error. Part of the HCA chip failed but was not terminating.
When thresholded, these errors will result in a
Collect all the PAL information for this failure on all B70069E1.
systems and partitions on this HSL loop. Be sure to
record all words in the SRCs. Contact your next level of
A7xx69E4 An invalid High Speed Link (HSL)
support.
configuration was detected
FRU List:
Servicer Response:
SVCDOCS
An error was detected in the Infiniband fabric. Have
the customer check for problems reported at the
LICCODE Infiniband Network Manager. This includes cases such
as path migration, etc.
A7xx69D9 Host Ethernet Adapter (HEA) failure. FRU List:
Servicer Response: SVCDOCS
Firmware detected a hardware failure in the Host
Ethernet Adapter (HEA). A7xx69E5 System log entry only, no service action
FRU List: required
HEA Servicer Response:
An Infiniband communications error occurred.
A7xx69DA System log entry only, no service action Unrecognized command from Subnet Manager. Does
required. not require service.

A7xx69DB Platform LIC failure. A7xx69E6 System log entry only, no service action
required
Servicer Response:
A Platform Licensed Internal Code error occurred. The Servicer Response:
system will continue to run this Host Ethernet Adapter The cable connection to the Infiniband switch is broken.
(HEA) disabled. Perform a platform dump and then Verify that the cable is connected and the switch is
IPL the system to recover the HEA. Send the platform powered on. After repairing the problem, verify that
dump to your next level of support. the connection has been restored by using the
Infiniband Network Manager. Does not require service.
FRU List:
SVCDOCS
A7xx69E7 System log entry only, no service action
required
A7xx69E1 Host Channel Adapter
Servicer Response:
Servicer Response: The cable connection to the Infiniband switch has been
The Infiniband Host ChannelAdapter has failed restored. No service action required.
FRU List:
HCA A7xx69E9 System log entry only, no service action
required
A7xx69E2 Platform LIC failure Servicer Response:
Servicer Response: Initial communication has occurred with the Subnet
A Platform Licensed InternalCode error occurred Manager. No service action required. The CEC and
related to Infiniband. The system will contine to run switch firmware are now communicating.
with this Host Channel Adapter disabled. Perform a
platform dump prior to IPLing the system. An IPL is A7xx69EA System log entry only, no service action
required to recover the Host Channel Adapter. required
FRU List: Servicer Response:
LICCODE Reported when the logical switch receives a setPortInfo
for the switch management port that sets a new SM
LID. This indicates the point where DMA can
reportchanges in switch port states to SM via a TRAP

500
A7xx69EB • A7xxF105

and also that SM has received and accepted out TWRBKPL


responses to the initial gets. This proves that there is
2-way communication. Note that this will also tell us
A7xxBAD1 Platform firmware detected an error
when a subnet merge has occurred and a new SM has
issued a setPortInfo with an SMLID that differs from Servicer Response:
the previous one. No service action required. Platform firmwaredetected unexpected or not valid
data returned from non-platform firmware.
A7xx69EB User intervention required
Contact your next level of support.
Servicer Response:
An Infiniband configurationerror was detected by the FRU List:
HCA. Verify that the Infiniband configuration iscorrect NEXTLVL
at the HCA. The Port 1 and 2 configurations conflict.
FRU List: A7xxC2AC System log entry only, no service action
SVCDOCS required
Servicer Response:
A7xx69EC User intervention required The Capacity on Demand License acceptance has
completed. No corrective action is required.
Servicer Response:
An Infiniband adapterin the server does not support FRU List:
connections to I/O enclosures. SVCDOCS

Upgrade the adapter at the location given in the A7xxF103 Platform LIC failure
serviceable event view to a new version. Contact
support for assistance. Servicer Response:
Work with the FRU list in theserviceable event view if
FRU List: there is one, otherwise use the FRU list documented
SVCDOCS here to determine the parts to exchange.

A7xx69ED RIO 12X link is not operating at optimal The platform LIC detected an internal problem.
bandwidth.
Collect all the SRC words and the platform system
Servicer Response: dump, then contact your next level of support.
An RIO 12X cable connection initialized to a lower
signal frequency. The link is operational but operating FRU List:
at a bandwidth below its rated capacity. This may lead LICCODE
to degraded I/O throughput.
A7xxF104 Operating System error
Perform the RIOIP56 procedure.
Servicer Response:
Work with the FRU list in the serviceable event view if Platform Licensed InternalCode terminated a partition.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. If SRC word 3 is 0007, then a user may have initiated a
function 22 prior to the operating system completing
FRU List: the IPL. If a function 22 was not performed, or if SRC
SVCDOCS word 3 is not 0007, look for other serviceable errors
which occurred at same time frame.
HSL_IB
FRU List:
SVCDOCS
FRPORT

TOPORT A7xxF105 Platform LIC detected an error


Servicer Response:
A7xx69EE I/O unit backplane is not operating at Work with the FRUlist in the serviceable event view if
optimal bandwidth. there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
Servicer Response:
Replace the I/O unit backplane at your next scheduled
The platform LIC detected an internal problem.
maintenance.
FRU List:

Chapter 9. Axxx Reference Codes 501


A7xxF10A • A90036A0

Collect all the SRC words and the platform system Servicer Response:
dump, then contact your next level of support. Work with the FRU list in the serviceable event view if
there is one, otherwise use the FRU list documented
FRU List:
here to determine the parts to exchange. The platform
NEXTLVL
detected a problem with a processor. The processor is
not functional. Look in the Serviceable Event View for a
A7xxF10A Platform LIC detected an error B1xx xxxx error that implicates a processor. If the
Serviceable Event View contains no B1xx xxxx error, or
Servicer Response: if resolving the error fails to correct the problem,
Look for errors withSRCs of the form B1xx xxxx in the contact your next level of support.
Serviceable Event View. Work those errors first. If that
does not correct the problem, collect all the SRC words FRU List:
and the platform system dump, then contact your next ANYPROC
level of support.
FRU List: A7xxF120 Platform firmware detected an error
SVCDOCS
Servicer Response:
The platform is unable to support the requested
A7xxF10B A resource has been disabled due to architecture options requested by the operating system
hardware problems via ibm, client-architecture-support interface.

(A9xx) Reference codes


A9xx SRCs give information about the user program.

If a Licensed Internal Code error is suspected and the recovery action recommends an IPL, then take a
main storage dump to save the error conditions before the customer does an IPL. Support may need the
information saved in this dump.
v Delete unneeded spooled files.
A9002000 If the system displays this SRC code, it
usually means that a console was not v End unneeded jobs on job queues.
found by i5/OS. v Change the QMAXJOB system value to increase the
maximum number of jobs allowed.
User response:
v Remove pending job logs with the Work with Job
1. If the IPL completed normally, does the console
Logs (WRKJOBLOG) command or with the Remove
have a signon? Note: If the console did not vary on,
Pending Job Log (QWTRMVJL) API.
see Recovering when the console does not show a
sign-on display or a menu with a command line.
Perform the following actions if you are not already
2. If the system completed the IPL, check the signed on or are unable to sign on:
QSYSARB job log for a message, and follow the
corrective actions indicated. To view the QSYSARB v Power the system off and perform a manual IPL.
job log: v Use the ″Define or Change the System at IPL″ menu
v Use the Work with Active Jobs (WRKACTJOB) to change the QMAXJOB system value to increase
command, and then type 5 (Work with) next to the maximum number of jobs allowed.
the QSYSARB job.
.
v Select Option 10 (Display jobs) to view the job
log. You need *QSECOFR user class, or *ALLOBJ
and *JOBCTL special authority to view the job A90036A0 A system job failed. Certain system
log. functions might not be available.
3. If the problem persists, contact your next level of User response:
support or your hardware service provider. Perform the following actions to recover:
v Shut down the system and perform an IPL.
A9003610 The system job tables are full for i5/OS. v If the problem persists, contact your next level of
User response: support.
Use the following actions to make more job table
entries available:

502
AA00E158 • AA060007

AAxx system reference (attention) codes


Partition firmware posts AAxx system reference (attention) codes, which offer information about the next
target state for the platform firmware.

These codes might also indicate that you need to perform an action, such as opening a firmware console
or checking serial connections.

Note: Click the failing item in the FRU list only when you experience a hang condition on an attention
code. For example, a hang condition occurs when your server performs a requested action but the SRC in
the control panel display does not change for several minutes and the partition firmware appears to be
hung.
User response:
AA00E158 Waiting for virtual terminal (VTERM) to
be opened on the HMC.
Note: If the system or partition returned to the SMS
User response: menus (as indicated by this progress code) after a boot
1. Open a virtual terminal window (vterm) on the attempt failed, use the ASMI menus to look at the
HMC. progress code history.
2. Close the existing terminal window (vterm) and v Look for a BAxx xxxx reference (error) code, which
reopen. might indicate why the boot attempt failed. If you
find a BAxx xxxx error code, see ″(BAxx) Partition
3. If there’s no need to access the SMS menus, go to
Firmware Reference (Error) Codes)″ to find the code,
the ASMI, and do the following:
then follow the actions indicated to resolve the boot
a. Select Power/Restart Control, then Power problem.
On/Off System.
v If you do not find a BAxx xxxx error code, see
b. Select Continue to operating system under the ″Problems With Loading and Starting the Operating
option labeled AIX/Linux partition mode boot. System″ (for AIX and Linux) to resolve the boot
problem.
AA00E159 Waiting for serial connection to the FRU List:
service processor to be established FWFLASH
User response:
Check the serial connection to the service processor. AA00E1B0 Waiting for the user to select language
Correct any problems that are found. and keyboard.
User response:
AA00E175 The I/O configuration exceeds the Select the language and keyboard.
recommended size. Some operating
systems might crash when using this
configuration. AA00E1B1 Waiting for the user to accept or decline
the license agreement.
User response:
Increase the logical memory block (LMB) size to 256 User response:
MB and reboot the managed system. Accept or decline the license agreement.

Note: Contact the next level of support if the LMB size AA00E1F3 Admin access password prompt
is already 256 MB.
User response:
FRU List: On the firmware console, enter the pasword for the
FWFLASH admin user of the ASMI.
FRU List:
AA00E1A8 The system is booting to the open FWPWD
firmware prompt
FRU List: AA060007 A keyboard was not found
FWFLASH
User response:
Insure that a keyboard is attached to a USB port
AA00E1A9 The system is booting to the SMS assigned to the partition
menus

Chapter 9. Axxx Reference Codes 503


AA06000B • AA130013

AA06000B The system or partition was not able to AA060011 The firmware did not find the operating
find an operating system on any of the system image and is was unable to
devices in the boot list. detect at least one hard disk in the boot
list. Firmware is now retrying the
User response:
entries in the boot list. This often occurs
Modify the boot list using the SMS menus so that it
when the boot disk enclosure is not yet
includes devices that are known to have a good copy of
fully initialized or if the boot disk
the operating system and retry the boot. If you are still
belongs to a server partition.
unable to boot an operating system, go to ″Problems
With Loading and Starting the Operating System″. User response:
This error might occur before the initialization of an
enclosure that contains the boot disk is complete or
AA06000C The media specified in a device in the
when the boot disk belongs to another partition.
bootlist was not bootable
User response: If this problem persists, do the following:
Replace the media in the device with known-good 1. Verify that the boot disk belongs to the partition
media, or modify the boot list to boot from another that is being booted.
bootable device. If you are still unable to boot an
2. Verify that the boot list in the SMS menus is correct.
operating system, go to ″Problems With Loading and
Starting the Operating System″.
AA100001 The hypervisor failed to send an LP
event to the partition firmware.
AA06000D The media in the device in the bootlist
not found under the I/O adapter User response:
specified by the boot list. Reboot the system. If the problem persists, do the
following:
User response:
Verify that the medium (CD-ROM, for example) from 1. Check the error log for other SRCs that were logged
which you are trying to boot is bootable, or try another around the time of this SRC. If other SRCs are
medium. If you are still unable to boot an operating found, resolve those, then reboot the system. If the
system or diagnostic CD-ROM, go to ″Problems With problem is not resolved, go to the next step.
Loading and Starting the Operating System″. 2. Check for system firmware updates and apply if
available.
AA06000E The adapter specified in the boot list is 3. Contact your next level of support.
not present or not functioning.
User response: AA100002 A bad return code was received when
If AIX is being booted, and can be booted from another the LP event acknowledgement was
device, do so, then run online AIX diagnostics against received from the hypervisor.
the failing adapter. If AIX cannot be booted from User response:
another device, boot standalone AIX diagnostics from Reboot the system. If the problem persists, do the
CD-ROM or a NIM server and run diagnostics against following:
the device.
1. Check the error log for other SRCs that were logged
around the time of this SRC. If other SRCs are
If Linux is being booted, boot standalone AIX
found, resolve those, then reboot the system. If the
diagnostics from CD-ROM or a NIM server and run
problem is not resolved, go to the next step.
diagnostics against the device.
2. Check for system firmware updates and apply if
available.
AA060010 The FAT filesystem on the bootdisk is
3. Contact your next level of support.
configured in a way that may cause a
boot failure.
AA130013 Bootable media is missing from a
User response:
USB-attached CD-ROM.
Increase the FAT partition size by 10% to keep the
number of data clusters fewer than 4080. User response:
Put a bootable CD in the USB CD-ROM drive and retry
the boot operation.

504
AA130014 • AA260001

AA130014 The media in the USB CD-ROM drive


has been changed.
User response:
1. Retry the operation.
2. Check for system firmware updates; apply if
available, then retry the operation.

AA170210 Setenv/$setenv parameter error - the


name contains a null character.
User response:
Refer to the ’NVRAM problems’ section below
FRU List:
FWFLASH

AA170211 Setenv/$Setenv parameter error - value


contains a null character
User response:
Refer to the ’NVRAM problems’ section below
FRU List:
FWFLASH

AA190001 The server firmware function to get and


set the time-of-day reported an error.
User response:
1. Use the operating system utility to set the system
clock.
2. If the problem persists, check for server firmware
updates and apply if available.

AA260001 The firmware is waiting for someone to


enter the machine type, model, and
serial number.
User response:
At the firmware prompt, enter the machine type,
model, and serial number of the system.

Chapter 9. Axxx Reference Codes 505


506
Appendix. Accessibility features
Accessibility features help users who have a physical disability, such as restricted mobility or limited
vision, to use information technology products successfully.

The following list includes the major accessibility features:


v Keyboard-only operation
v Interfaces that are commonly used by screen readers
v Keys that are tactilely discernible and do not activate just by touching them
v Industry-standard devices for ports and connectors
v The attachment of alternative input and output devices

IBM® and accessibility

See the IBM Accessibility Center at http://www.ibm.com/able/ for more information about the
commitment that IBM has to accessibility.

© Copyright IBM Corp. 2007 507


508
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© Copyright IBM Corp. 2007 509


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