Thanks for taking my call today.

As per our discussions over the phone, I had a word with our management on
your requirement.

We completed couple of projects on CRM/ERP but it’s totally custom made so

we don’t have any common application which suites all business
requirement, as per our company policies and customer’s request we cant
reveal or share the work we did apart from the case study (upon customer’s
approval). As you have a unique requirement and a different need from your
business line, I request you to pen down few bullet points and a brief/detailed
description about your requirement once again (if you have any add on’s or
more inputs for us to understand clearly) so that I can send you a Request for
Proposal to discuss about the commercial part to make our business
relationship strong.

Once I receive your acceptance and clear understanding about your

requirement(through email), I will make sure that one of my project
manager’s will give you a clear out come on this project and a value
proposition.

I can promise you that we can shrink both time and cost with our services.
We can understand the needs of your business and we have the expertise in
providing the solution.

Feel free to revert to me for any quarries or discussions.

Positively look forward to work with you soon.

Trust this email finds you in good spirits

The purpose of this email is to give you a brief insight about our service
options and also understand if we could explore any potential opportunities
for your key IT project development initiatives.

Integrated software solution is a System's Integration Company with our

operations divided into two divisions:

1. Software Services Division : In this division we undertake IT

Projects to provide Enterprise Solutions on a Fixed Bid and Time and
Material basis with our focus on technologies like Microsoft, Java,
ERP, Enterprise Application Integration, Data warehousing.
Apart from design, development, testing and implementation of an
application we also undertake Application Migration and Up gradation
activities.

We also provide IT Contract staffing, project staffing in this division,

helping the IT initiatives of various companies.
 2. Infrastructure Managed Services Division: In this division we
undertake ITIL related managed services, Application
Maintenance/Support, Application Server Maintenance/support
and OS Support.

We have capabilities, expertise and experience in providing Onsite,

Onshore, Offshore and/or combination of all the three delivery
models

Our established practices are in

• Internet Technologies (.Net, php, Java, J2EE…)

• Application Servers (BEA Weblogic, IBM Websphere…)
• Enterprise Application Integration (TIBCO, SeeBeyond,
Webmethods…)
• ERP (PeopleSoft, Oracle Applications, SAP…)
• Data Warehousing (Informatica, Cognos, Business
Objects…) and Client-Server environments has helped in
creating a niche for ourselves in this dynamic market.

We have strong onsite/offshore practice in Application Development and

Maintenance services – ADMA, Service Oriented Architecture - SOA,
Enterprise Application Integration - EAI, Enterprise Resource Planning - ERP,
Business Intelligence – BI & Data Warehousing and Enterprise Portal
Development.

I would be more than glad if you can give me 15min for a brief discussion on
our technology.

Please provide me your contact details and convenient date and time so that
I can take this further.

Positively looking forward to hearing from you

Dear Mahesh,

Please find the attachment…

As per your request I have attached portfolio of our company.

We are not looking for any kind of business right away, I would be more than
glad if you can make/enter in your prefer vendors or suppliers list, so that we
can serve your company and its associates with our services when ever a
need arises.

It would be very help full for me if you can drive me through the vendor or
supplier registration process.
Positively look forward to hear you soon.

Thanks & Regards,

Pruthvi

Thanks for the prompt response…

We have our Head Office located in Rolling meadows, Illinois USA, and
GDC located in Hyderabad India. Please find an overview about our
company and its services:

ISS Global Inc., is one of the fastest growing companies in the

"Information Technology Industry". I want to investigate and see if there
is a business case for our services in your organization. I hope you can spare
5 min of your time right now to read this mail and decide whether we can add
value to your business.

After you go through this mail, if you feel our offering is worth exploring,
please do let us know and we will make ourselves available at your
convenience to discuss it in detail.

What are ISS’s credentials?

The key strengths of ISS Global Inc., lie in business expertise in software
development life cycle activities bringing global experience to local &
international clients (An End-to-End System Integration Company). ISS’s
experience and expertise in the industry had lead to develop unique and
proven methodologies and the revolutionary service delivery model bringing
business and technology process in to a cohesive framework “delivers
structured support for the development and deployment of Object/Multi
Agent/Agent-Oriented Applications and Component Development”.

What makes the ISS special?

First off, the ISS provides/supports all the standard technologies you expect
from a System Integration company and it also comes with a special focus
on:

 Enterprise Services: Custom Application Development, Product Line

Engineering, Migration (Data Scoping & Profiling, Data Mapping, Data
Loading, Data Cleansing, Data Auditing, Data Validation, User
Acceptance Testing, Techniques to cover Data Gap & Exceptions, Data
Repository for Downstream System Feeds), Enterprise Application
Integration (Integration using Web Services, Integration using BizTalk ,
TIBCO, MQ series, Application Integration using COM, CORBA, Standard
Interfaces for Reporting, Payment Gateway Interfaces, Internet Portal
Interfaces, Market data Interfaces, Integration to enable STP, GL
 Interfaces), Enhancements & Maintenance (Software Enhancement
services, Preventive Maintenance, Technical Support)

 Managed Services: System Design & Architecture, Software

Installation & Patching, Database Creation & Maintenance, Network
Configuration, O/S Configuration, Backup and Recovery Configuration,
Storage Management, Performance Testing, Remote Monitoring,
Platform Migration.

 Web Security: Web Application Security Assessment, Penetration

testing, Physical Security Device Assessment, Network Design Security
Assessment, Product security Assessment (Fire Walls, IDS, Antivirus
etc), Secure Diagnose.

 Outsourced Product Development Services: Product Re-

engineering, Co-joint Product Development, Product Integration
services, Product Upgrades & Migration, Product support, Reverse &
Re-Engineering Product Enhancement, Product management,
Professional Services.

 Consulting Services: ISS ’s IT professionals have multiple platform

skills and rich domain experience in various industry segments and
provides contract and permanent Staffing solutions to the companies
on (Oracle eBusiness Suite – Financials, Supply Chain Management,
Manufacturing; Logistics, CRM, HCM; SAP - ERP, Customer Relationship
Management, Supply Chain Management, Supplier Relationship
Management; QA Analysts/Test Engineers are expertise with industry
leading Test Case management tools like Automation Tools - Borland
(formerly Segue) [Silk Test, Silk Performer], Mercury [Loadrunner,
Quick Test Pro, Win Runner, Quality Center / Test Director], and Open
source Java tool sets [Junit, etc.]; Information Technology - Program
and Project Managers, Systems and Software Analysts, DBA's, Software
Developers, Network Administrators and Architects, and Web
Developers and Architects.)

Industries Covered: Telecom, Healthcare, Manufacturing, Retail,

Educational, Public Sector, Insurance and Finance.

Technologies Covered: Microsoft, IBM, Oracle, .NET, J2EE, PHP, Browser

Based, Desktop / Enterprise, Open Source.

ISS Global Inc. has capabilities, expertise and experience in providing

Onsite, Onshore, Offshore and/or combination of all the three delivery
models.

Development out of ISS has its advantages - put simply, provides the best
bang for your buck!

This document provides an overview of how ISS services enable businesses to

become more profitable by increasing efficiency. It also provides an overview
of our services and the benefits it has provided a few of its customers in the
past.

We hope that, by browsing through the document, you will get an idea of how
we can optimize your business processes. If you discover any areas where
you believe we can add value, please do talk to us at your convenience. We
will be more than happy to engage you in a conversation and help you decide
if you want to move it forward.

I look forward to your response and to speak with you next week.

Regards,
Pruthvi

Thanks for the prompt response...

We have few clients & partners in Bangalore; please do let me know your
requirement so that I can arrange a technical call with our CTO Mr. Durga
Prasad.

Once we have clear opportunity to work with your company then I can send
you a detailed information about our clients & partners in Bangalore officially.
Positively look forward to work with you.

Thanks for your prompt response

We do business globally and we have head office in Illinois USA, we have

capabilities and expertise to work in Africa as well.

Please do let me know if you have any kind of requirement with in our
capabilities, so that we can work together for our mutual benefits.

Positively look forward to hear you soon.

Thanks for prompt response...

Please do let know your convent date and time and contact details so that I
can call you back and give you an overview about our services and value
proposition to take this further.

Feel free to revert to me back for any quarries and discussion.

Positively look forward to hear you soon.

I tried contacting you but could not reach you.

I hope you received my earlier email. I am just trying to follow-up on that.

I represent a company that offers services to Small, Medium, Big and

startups, and I am trying to find out if there is a case for using our services at
your workplace. We provide services on SOA, Enterprise Portal, ERP, EAI, BI
Consulting, Data Warehousing, CRM, ADMS, Staff Augmentation and
Infrastructure Support, regarding this I sent you couple of mails which speak
about our services and its benefits.

I would be more than glad if you can give me 15min for a brief discussion on
our technology.

Please provide me your contact details and convenient date and time so that
I can take this further.

Look forward to hear from you soon.

Thanks for your time today over the phone.

As per our discussion Please find Terms and Conditions below for placing our
candidates at your workplace and the Rate would be INR 82,000/- (Per
month) only for 4+yrs and 1,04,000/- (per month) only for 6+ yrs of
experience Consultants.

Term and condition:

 Resource of Utilization is fully taken care of the management of

Jamcracker inc (as the Planning and Management is not part of the
current scope of ISS Global)
 Iss –global shall staff all projects on the basis of skills required to
perform the assignment.
 Iss-global will attempt to honor any client request for the assignment of
a specific ISS consultant.
 Iss-global inc will, subject to the availability of its personnel and/or
other commitments, exercise its best
Efforts to replace any individual unable to fulfill Client’s project
requirement.
 In the event that an ISS-global inc., consultant should prove to be
unsatisfactory during the first 80 billable Hours’ of a client project,
client may request that consultant's removal from project with no
billable charges Incurred.
  Under this time and materials agreement, all services/work specified
'on-site' shall be performed at client's site. client will provide, at no
charge to Iss-global inc
 Safe physical working space and facilities for assigned ISS-global
consultant(s);
 Services: including; clerical, typing, publications and manuals Support
staff services: including; operations, key punch, data entry, or tech
support will provided by the client.
 Machine and terminal time and/or access and related supplies (i.e.
security ID's, authorizations, sign-on ID's, manuals, etc.) necessary to
the performance of client's project(s).
 ISS-global staff shall perform such work as may be assigned to staff by
client. The entire direction, scope, control and interpretation of any
systems work to be performed by Iss-global staff shall be made
exclusively and solely at the discretion of client. When ISS-global staff
performs services under the technical direction or supervision of client
and/or its employees, ISS-global Inc shall not be held responsible for the
results of those services or clients use of the resulting materials,
systems, programs or documents.

Invoicing - Billable Hours

 Invoices will be raised on monthly as per the approved time sheets.

 All expenses related to travel and temporary living at the primary
project location shall be the sole Responsibility of Jamcracker inc

Please feel free to revert to me for quarries or discussions.

Positively look forward to work with you.

According my conversation with Andy he is very much interested in our

services. He is looking for an “integrated and reliable IT system, both
hardware and software, to support their business development worldwide”.

Please find the attachment…

As per your request I have attached portfolio of our company.

And We are not looking for any kind of business right away, I would be more
than glad if you can make/enter in your prefer vendors or suppliers list, so
that we can serve your company and its associates with our services when
ever a need arises.

It would be very help full for me if you can drive me through the vendor or
supplier registration process.

Positively look forward to hear you soon.

Thanks for your prompt response and interest in our services.

We are located in Hyderabad, Andhra Pradesh. I would like to arrange a

conference call between us so that we can discuss about our company and its
services.

Please do let me know your convenient date and time and contact details so
that I can take this further.

Once I receive your contact details and time confirmation, I will be sending
you a calendar invitation so that we can block our timings for our call.

Positively look forward to hear you soon.

Thanks for your prompt response and interest in our services.

I apologize for not being in touch with you today at 10.00 AM IST, as we are
located in Hyderabad, Andhra Pradesh.

I would like to arrange a conference call between us so that we can discuss

about our company its services.

Please do let me know your convenient date and time and contact details so
that I can take this further.

Once I receive your confirmation I will be sending you a calendar invitation so

that we can block our timings for the con. call.

Feel free to revert to me back for any quarries or discussions.

Positively look forward to hear you soon.

Please find the Email below…

Do let me know your interest and my next steps so that I can take this
further.

As per my discussions with Bhavin, he is looking to know more about our

capabilities on Microsoft ERP implementation of Microsoft Axapta Dynamics 4.0
Version.

Positively look forward to hear you soon.

Thanks for the call today…

As per the discussion we had with Mr. Bhavish, we have proposed a web
application with reporting facility... We would like to have a clarity on the
below mentioned quarries.

Do we need to provide user privileges to access specific reports in the

application?
1. Yes
Please provide us the list of report use cases. For example: Report for sales in
last quarter and a report for sales for a particular brand.
2. Daywise/Monthwise/ Year to Month/ Month to Month
3. Comparison with prvs year/years
4. Comparison with Budget and Variances
5. Sales/ Stocks Forecasting
Do you want export the generated report to other formats like excel, CSV or
text files
6. Yes. into xls

Once we receive clear information of above quarries, then we can move on

the estamation part.

Positively look forward to hear you soon.