Professional Documents
Culture Documents
(Woody) Williams
• Capital Group: Reduced portfolio costs 20% by rapidly stopping 'bad' projects using
effective scope management, analysis, and communication techniques.
• Capital Group: Increased quality 30% through process improvements in requirements
gathering, analysis, and management.
• AIG: Reduced project costs 20% by introducing result-driven, metric-based process
improvements adopted as “best practice” for similar projects company-wide
• AIG: • Reduced implementation time 50% through better alignment & planning with
C-level executives leading to optimal buy-in and project support
• USAA: Decreased ramp-up for new hire consultants by 50% as primary on-boarding
mentor for CMM/CMMi & PMI/PMBOK methodologies, SDLC, MS Project and EPMS
use.
• USAA: Decreased production defects 25% -- standardized release and QA
processes.
• Shell: Decreased production defects 20% -- Increased QA standards; improved
testing tools / methodologies & standardized release procedures.
• Shell: Reduced resource requirements in call center 30% through operational
improvements.
Page 1 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com
Resume of William W. (Woody) Williams
1. Increased savings (effort & cost) through proactive risk, issue and scope
management; quicker problem resolution
2. Achieving the right solution the first time through hands-on understanding of
technology, and better alignment with business goals.
3. Delivering a higher quality product the first time through focus on QA techniques
and proven, repeatable methodologies.
4. Improved project financial management using industry best practices
5. Increasing focus on meaningful metrics, fact based analysis and decision-making
6. Improving work environment through team building & success
Page 2 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com
Resume of William W. (Woody) Williams
Availability
Permanent, contract-to-perm, and contract positions in US
Experience Timeline
Title / Position: Project Manager Title / Position: Project Manager
Consultant to: Various Consultant to: Temple-Inland PMO
Agency / Company: w3src Consulting Agency / Company: Argus Connection
City: San Antonio State: TX City: Austin State: TX
Start: 01/2008 End: Present Start: 12/2003 End: 02/2004
Page 3 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com
Resume of William W. (Woody) Williams
Recommendations
"Woody provided superior project management for our Desktop Security Enhancement.
Woody quickly assessed the project, provided timely and accurate communications, and
was one of the keys to the overall success of the project. Woody was able to integrate
into the team with ease and his project management style was stringent, yet very
flexible. Woody's expertise was a huge asset to the project and my team."
– Kent Blaine, Manager, Desktop and Helpdesk Services at AIG Annuity |AIG|
“Woody exhibits the fine balance in following project methodology and taking personal
initiative above and beyond in ensuring the end results met the customer's true needs.
Always diligent about awing the client.”
" I had the privilege of working under Woody's leadership and expertise on several
projects at Siemens ElectroCom. His mentorship was invaluable and his focus on
delivering results is what separates him from the rest.
Experience Detail
w3src Consulting (self)
Page 4 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com
Resume of William W. (Woody) Williams
01/05/2009 to Present
Project Management Consultant
• 01/05/2009 – 03/27/2009: Project - Web, Communications, and Social Media strategy initiative
for Sunday Canyon Property Owners Association. Now in final testing with July go-live.
• 01/05/2009 – Present: Project - Blog “enweave” – a project management focused blog.
• 01/05/2009 – Present: Project - PM help / information channel via Twitter
• 04/13/2009 – Present: Project - Consulting part-time (non-disclosure) with start-up in TX –
product development and project management strategies; final stage
• 04/16/2009 – Present: Project - Consulting part-time (non-disclosure) with start-up in TX –
product development and project management strategies; final stage
Kforce, San Antonio, TX
04/06/2008 to 12/15/2008
Program/Portfolio Manager (Consultant)
Capital Group Companies, San Antonio, TX
50% program management / 50% governance. Leadership position in PMO (start-up), program
governance, process control & improvement. Implementation and introduction of AGILE,
Iterative, and test driven development processes. Heavily involved in third-party vendor
management, business analysis, risk management and analysis.
• Reduced churn and increased quality output in PMO as mentor—advising & assessing peers
on project planning / execution, process compliance and control
• Enabled cost savings by rapidly stopping 'bad' projects, proactive scope management, and
Agile methods
• Increased quality 30% and reduced time-to-market 15% through improved requirements
gathering, analysis, and management.
• Increased executive confidence and support through focusing on metrics and fact-based
decision-making
Industry Techniques
Financial Services, Mutual Funds, Investment Business Process Modeling, Business Process
Management Engineering, Business Case Development,
Technical Environment Change Management, Client-Server Architecture,
Communication, Critical Path evaluation,
DST Systems, TA 2000, Server-side Java, Java Estimation, Gap Analysis, Group Policy
SWT/Swing, .NET, Mainframe, COBOL, JCL, Architecture, Mentoring / Coaching, Project
J2EE, C#.NET, DB2, Oracle, SQL Server, OS390, Control and Reporting, Project Planning,
UNIX, BEA WebLogic, JBoss, IIS, Spring, Struts, Prototyping, Quality Planning, Risk Planning,
Hibernate ORM, Eclipse, RCP, Composite UI Scenario Planning, SCM, Technical Architecture,
Application Block (CAB), Web Services, MS Technical Writing, Training Needs Analysis,
Windows XP / 2000 / Vista, Training Planning, Test Planning
Methodologies Tools / Packages
Agile (SCRUM), CMM/CMMi, Iterative, Process Mercury Suite, MS Excel, MS Office, MS
Improvement, Project Manager, PMI, PMBOK, PowerPoint, MS Project, MS Word, SharePoint,
PMO, SDLC Methodology Visio
ProStaff IT, Los Angeles, CA
08/2007 to 12/2007
Project Manager (Consultant)
Page 5 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com
Resume of William W. (Woody) Williams
AIG, Amarillo, TX
Turned around stalled IT security project. Designed, obtained executive approval for, and
implemented strategy/tactics to restart project. Some vendor management and PMO integration.
• Reduced implementation time 50% through better alignment & planning with C-level
executives leading to optimal buy-in and project support
• Reduced enterprise project costs 20% by introducing result-driven process improvements
adopted as “best practice” for similar projects company-wide
Industry Business Case Development, Change
Annuities, Insurance, Financial Services Management, Client-Server Architecture,
Communication, Critical Path evaluation,
Technical Environment Estimation, Gap Analysis, Group Policy
Active Directory, Blade, Citrix, Corporate Security, Architecture, Mentoring / Coaching, Project
Desktop Services, Desktop Security, Group Control and Reporting, Project Planning,
Policy, ITIL, LAN, MS Windows XP / 2000 / Vista, Prototyping, Quality Planning, Risk Planning,
SAP, Windows Security Scenario Planning, SCM, Technical Architecture,
Methodologies Technical Writing, Training Needs Analysis,
Training Planning, Test Planning
Agile (SCRUM), CMM/CMMi, Iterative, Project
Manager, PMI, PMP, PMBOK, PMO, SDLC Tools / Packages
Methodology Mercury Suite, MS Excel, MS Office, MS
Techniques PowerPoint, MS Project, MS Word, Peregrine
Systems, Visio
Agile (Iterative, SCRUM), Business Process
Modeling, Business Process Engineering,
TEK Systems, San Antonio, Texas
03/2004 to 08/2007
Project Manager (Consultant)
USAA
Multiple concurrent customer and internal-facing financial, CRM, security, and web projects in
Enterprise Business Operations (PMO). Leadership position, process control & improvement,
third-party vendor management, offshore and onshore team management.
Industry VB, Voice, WAN, WebSphere, Web Services,
Insurance, Life Insurance, P&C Insurance, XML
Banking, Mortgage, nvestments, Trading, Methodologies
Financial Services Agile (SCRUM), CMM/CMMi, Iterative, Project
Technical Environment Ajax, Avaya/Lucent, Manager, PMO, PMI, PMP, PMBOK, PMO, Six
C++, Aptiva, CICS, Chordiant, COBOL, Content Sigma, SDLC Methodology
Management, DB2, DHTML, Documentum, Techniques
Document Imaging, Document Management,
dotNet, DST Systems, Cisco, EJB, Fidelity, JCL, Agile (Iterative, SCRUM), Business Process
Java, JSP, J2EE, Java Servlet, JavaScript, ITIL, Modeling, Business Process Engineering,
IBM, LAN, LINUX, .Net, Oracle, Pl/1, Rational, Business Case Development, Change
SAP, SQL, Sun Solaris, UI Design, UML, UNIX, Management, Client-Server Architecture,
Coaching / Mentoring, CMS System Evaluation,
Page 6 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com
Resume of William W. (Woody) Williams
CRM Assessment, CRM System evaluation, Planning, Use Case Development, Usability
Critical Path evaluation, EAI planning, Estimation, Analysis, Value Stream Assessment, Vendor
Gap Analysis, Modified RUP, Multi-Tier Evaluation, Vendor Management, Web
Development, Object Oriented Analysis/Design, Application Architecture
Project Control and Reporting, Project Planning, Tools / Packages
Quality Planning, RUP, Risk Planning, RFQ,
Scenario Planning, SCM, SOW, Technical Artimus, DOORS, Mercury Test Suite (Test
Architecture, Technical Writing, Analysis, Test Director, LoadRunner), MS Excel, MS Office, MS
Planning, Training Needs Analysis, Training PowerPoint, MS Project, MS Word, Visio
Process improvement and re-engineering (Project Lifecycle and Software Development Lifecycle)
with start-up PMO. Analyzed, refined and re-engineered processes, process flow, and process
artifacts for delivery across the enterprise. Finalized deliverables to ensure salability to upper
management, usability at low-level, and compliance with PMI, CMM, Sarbanes-Oxley, and
corporate guidelines.
• Enabled PMO on-time start up through rapid integration and approval of industry best
practices (PMI, CMM, Sarbanes Oxley) in SDLC
• Built a higher quality product (SDLC) the first time through relying on experience with
repeatable methodology and approach based on best practices
Industry Problem-Solving, Sarbanes Oxley, Software
Banking, Timber, Corrugated Paper Products Lifecycle Development Methodology
Technical Environment Techniques
Corporate PMO, PMI, CMM, Sarbanes-Oxley Business Analysis, Business Process Modeling,
Business Process Engineering, Estimation,
Methodologies Process Improvement, Project Planning, Quality
Business Analysis, Business Architecture Planning, Risk Planning, RFQ, Scenario Planning,
Analysis, Change Management, Technical Writing
Coaching/Mentoring, CMM, Documentation Tools/Packages
Design, Facilitation, PMI processes, PMO, Project
Lifecycle Methodology, Project Management, MS Excel, MS Office, MS PowerPoint, MS
Process Improvement, Process Engineering, Project, MS Word, Visio
Organized, planned, managed, and led three-phase CRM assessment for medium-size retail
distribution firm using analysis based on value stream methodology. Phased implementation plan
for web delivery system, CRM and CMS recommendations, test plan, QA plan, vendor
assessments (RFI/RFP), business analysis, business process reorganization strategy, upgrade of
technical infrastructure, and change management plan for three-year period with three-year pay-
back.
• Greater acceptance by executives and managers through rapid business analysis, concise
alignment, and collaborative planning
• Mitigated future risk and ensured value proposition delivery through rigorous vendor
management, RFI/RFP process.
Page 7 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com
Resume of William W. (Woody) Williams
Industry Business Process Modeling, Business Process
Retail Distribution Engineering, Business Case Development,
Change Management, Client-Server Architecture,
Technical Environment Coaching / Mentoring, CMS System Evaluation,
AS400, SQL Server, Windows 2000 Server, .NET, CRM Assessment, CRM System evaluation,
ADO.NET, ASP.NET, DHTML, HTML, JavaScript, Critical Path evaluation, EAI planning, Estimation,
SQL, VBScript, VB.NET, Web Services, XML Gap Analysis, Modified RUP, Multi-Tier
Methodologies Development, Object Oriented Analysis/Design,
Project Charter, Project Control and Reporting,
Architect (Business & Technical), Assessment Project Planning, Quality Planning, Risk Planning,
Strategy Analysis, Business Analysis, Business RFQ, Scenario Planning, SOW, Technical
Architecture Analysis, Change Management, Architecture, Technical Writing, Analysis, Test
Coaching/Mentoring, Facilitation, Feasibility / Planning, Training Needs Analysis, Training
Requirements, PMI processes, Program & Project Planning, Use Case Development, Usability
Management, Process Improvement, Project Analysis, Value Stream Assessment, Vendor
Leadership, Risk Management, Negotiation, Evaluation, Web Application Architecture
Planning & Control, Presentation, Problem-
Solving, Strategic Planning, Team Building, Tools / Packages
Vendor Management MS Access, MS Excel, MS Office, MS
Techniques PowerPoint, MS Project, MS Word, Visio
Managed integrated multiple cross-unit business and technical teams, subcontractors and third-
party vendors. Multiple enterprise eBusiness / E-commerce B2B and B2C development projects
based on SAP and other mainframe back-ends in high availability environments, as well as
internal application projects for Asset Management, Product Distribution (Commercial), SCM,
CRM, and ERP initiatives. Assisted PMO with SEI CMM strategy and assessments, business
analysis, process improvement initiatives, and PMI process integration Primary business / client
technical POC. Championed effort for increased QA standards and better testing tools /
methodologies.
• Decreased production defects 20% -- Champion for increased QA standards and better testing
tools / methodologies
• Reduced resource requirements 30% through operational improvements.
Industry Control, Presentation, Problem-Solving, Resource
Energy, Oil & Gas, Retail Distribution, Wholesale Management, Strategic Planning, Team Building,
Distribution Usability Analysis
Technical Environment Techniques
SAP, Oracle, SQL Server, NT Server, Windows Business Process Modeling, Client-Server
2000 Server, UNIX, SeeBeyond, BizTalk, .NET, Architecture, Client-Server Development,
ADO, ASP, DHTML, HTML, ITIL, JavaScript, Configuration Management, CRM, Critical Path,
SAP, SQL, VBScript, Visual Basic, XML, EAI, ERP, Modified RUP, Multi-Tier Development,
LoadRunner, WinRunner Object Oriented Design, Productivity
Management, Project Control and Reporting,
Methodologies Quality Assurance Techniques, Rapid Application
Business Analysis, Change Management, Client Development, Risk Management, Scenario
Interface, CMM processes (Level 2), Planning, Schedule Tracking, Technical Writing,
Coaching/Mentoring, Facilitation, Feasibility / Testing, Test Planning, Testing (Unit, System,
Requirements, Object Oriented Analysis/Design, UAT), Use Case Development, Web Architecture
Operational Support, PMI processes, Tools / Packages
Performance Support, Program & Project
Management, Process Improvement, Project Visual Interdev, Visual Source Safe, LiveLink, As-
Management Office (PMO), Project Leadership, One, Mercury, MS Access, MS Excel, MS Office,
Risk Management, Negotiation, Planning &
Page 8 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com
Resume of William W. (Woody) Williams
50% functional management; 50% project management. Full product life cycle management in
multiple project environments: Web based, Java, C++, and VB. Top-level solution architect and
project manager for Electronic Performance Support Systems (EPSS). Primary customer/client
POC—extensive domestic and international travel; multiple project locations; third-party vendor
management.
Oversight of software development, SEI CMM strategy, business analysis, process improvement,
PMI integration, and ISO 9000 compliance for 200-employee business unit. Established
operational goals, objectives, and policies. Implemented best practices for risk mitigation,
configuration management, and quality. Primary interface with PMO and SEPG.
• Saved rework cost and effort by ensured integration between business unit and national
standards the first time through better alignment & planning
• Reduced time to market saving $2 million in failing shrink-wrap project through solution
reassessment
• Reduced timeline to achieve CMM level 2 by 90 days through quick issue resolution, resolving
future risk before problems occur, and managing expectations more effectively
Industry Strategic Planning, Team Building, Usability
Manufacturing, Material Handling & Logistics, Analysis
Systems Integration Techniques
Technical Environment Business Process Modeling, Client-Server
ADO, ASP, C++, DEC Alpha NT, DHTML, HTML, Architecture, Client-Server Development,
Java, JavaScript, MS DOS, MS IIS, MS SQL Configuration Management, CRM, Critical Path,
Server, MS Windows 95/98, MS Windows NT EPSS, EAI, ERP, ISO 9000/9001, Multi-Tier
Server, SAP, SQL, VBScript, Visual Basic., Development, Object Oriented Design, PMI
WebSphere, MS Access PMBOK processes, Productivity Management,
Project Control and Reporting, Quality Assurance
Methodologies Techniques, Rapid Application Development, Risk
Change Management, Client Interface, CMM Management, Scenario Planning, Schedule
processes (Level 2), Coaching/Mentoring, Tracking, SEI CMM, Software Testing, Technical
Facilitation, Feasibility / Requirements, ISO 9000- Writing, Test Planning, Testing (Unit, System,
9001 standards, Logical Design, Negotiation, UAT), Web Architecture
Office Administration, Object Oriented Tools / Packages
Analysis/Design, Operational Support, Planning &
Control, Performance Support, PMI processes, Borland J Builder, Home Site, Java Development
Presentation, Problem-Solving, Process Kit (JDK), Visio, Visual Interdev, Dreamweaver,
Improvement, Program & Project Management, Fireworks, Install Shield, PVCS, Source Safe,
Project Administration, Project Leadership, Adobe PhotoShop, Corel Draw, MS Access, MS
Resource Management, Risk Management, Excel, MS Office, MS PowerPoint, MS Project,
MS Word, Visio
Page 9 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com
Resume of William W. (Woody) Williams
Responsible for P/Ls, marketing, budgets, policies, risk assessment, auditing, metrics,
operational and tactical planning including all E-commerce deployments. Project Manager for
"virtual" network of project teams in the US and other countries. B2B, B2C, E-commerce, web
advertising, advertising, and graphic design projects. Created, implemented, and managed
international (offshore / onshore) cross-functional team of 60 resources focused on solution
development. Created, implemented, and managed extensive virtual server network
• Reduced overhead and operational expenses 38% through creation of virtual team resource
solution.
• Increased profits 23% by designing custom cross-platform shopping cart integration
application
• Increased profits 60% through introduction of virtual server sales and marketing
Industry Management, Project Administration, Project
Advertising, Graphic Design, Web Services, Web Leadership, Presentation, Problem-Solving,
Site Design, Web Site Hosting, Web Site Resource Management, Risk Management,
Development, Web Application Development, Strategic Planning, Team Building
Software Development, Web Consulting Techniques
Technical Environment Business Process Modeling, Client-Server
Apache, MS IIS, MS Windows 2000, MS Windows Architecture, Client-Server Development,
95/98, MS Windows NT Server, UNIX -- Solaris 2, Configuration Management, PMI PMBOK
MS Access, MySQL, MS SQL Server, ADO, ASP, processes, Productivity Management, Project
CGI, DHTML, HTML, JavaScript, Perl, SQL, UNIX Control and Reporting, Quality Assurance
Shell Scripts, VBScript Techniques, Rapid Application Development,
Scenario Planning, Schedule Tracking, Software
Methodologies Testing, Technical Writing, Test Planning, Testing
Business Analysis, Change Management, Client (Unit, System, UAT), Web Architecture
Interface, Coaching/Mentoring, Facilitation, Tools / Packages
Feasibility / Requirements Analysis, Negotiation,
Office Administration, Planning & Control, FrontPage, Home Site, Adobe PhotoShop, Corel
Process Improvement, Program & Project Draw, MS Access, MS Excel, MS Office, MS
PowerPoint, MS Project, MS Word, Visio
Page 10 of 10
William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737
Phone: 806-418-1596 Fax: 866.504.6590 E-mail: woody.williams@yahoo.com