President's Message

The challenges faced by PTCL became even tougher in the past year
where Pakistan experienced a spillover from the global recession.
However, with unwavering determination and strong passion we have
remained steady and focused on our course – to be the leading customer
oriented ICT Company in Pakistan.
 
This year PTCL has achieved numerous milestones, from some of which
customers can benefit today while other long term initiatives will bring a
fruitful tomorrow. Broadband Pakistanbecame the largest broadband
service in Pakistan. EVO launched in June 2009 and made the Company the first 3G wireless
broadband provider in Pakistan. This service is set to become one of the primary products of
PTCL for years to come
as is evident from the excellent reception it has received.
 
PTCL continues to enhance and consolidate its position as the leading and premier broadband
provider in the country and undoubtedly the sole Integrated Telecom Service Provider offering
Bundled Voice, Data, Internet and TV services at compelling and competitive rates to a wide
audience.
 
At the corporate front, we have remained equally successful. PTCL today is the backbone for
businesses throughout Pakistan through Voice, Data and Internet services. This year has seen the
revolutionary roll out of customized services and state of the art audio and video conferencing
facilities.
With the launch of our Data Centre in Karachi and subsequently in other cities, corporate
customers now have access to highly secure, reliable and networked hosting facilities for critical
applications and services.
 
Continuing with its efforts to improve and diversify Pakistan’s international connectivity with
the rest of the world, PTCL has embarked on an ambitious project to link the country to the
future data highway. Along with eight other international telecom providers, PTCL signed the
Construction and Maintenance Agreement (C&MA) for IMEWE Fibre Submarine Cable System
linking Karachi with Western Europe directly. The capacity of this system, to enter service
shortly, will meet and cater to the growing and expanding demand for the broadband internet
traffic for years to come.
 
We fully realize in PTCL that while we work dedicatedly to enhance our Systems and Processes,
Network, Products and Services our real reward and success originates from our customers,
consumers and users from all over the country. It is therefore vital that PTCL continues to strive
towards providing the highest quality of customer service to the full satisfaction of our users.
 
In this respect, we continue to work on several projects and initiatives to improve our efficiency
and response to customer demands and complaints. Also, we remain confident that our
customers will see a marked and noticeable improvement in our services. With this in mind, we
shall continue to invest in our people and workforce to cultivate a culture of service and
differentiation and inculcate in them a new sense of purpose and self worth for reaching out to
 our customers. In view of the above achievements and undertakings, I am confident that our
future is bright and promising and we look forward to successfully delivering on our
commitments.
Best Wishes

Walid Irshaid 
President & CEO

ision
To be the leading Information and Communication Technology Service Provider in the region by achieving customer
satisfaction and maximizing shareholders' value'.
The future is unfolding around us. In times to come, we will be the link that allows global communication. We are
striving towards mobilizing the world for the future. By becoming partners in innovation, we are ready to shape a
future that offers telecom services that bring us closer.

Mission
To achieve our vision by having:
 An organizational environment that fosters professionalism, motivation and quality
 An environment that is cost effective and quality conscious
 Services that are based on the most optimum technology
  "Quality" and "Time" conscious customer service
 Sustained growth in earnings and profitability

Core Values
 Professional Integrity
 Customer Satisfaction
 Teamwork
 Company Loyalty
Company Profile
PTCL is all set to redefine the established boundaries of the telecommunication market and is shifting the
productivity frontier to new heights. Today, for millions of people, we demand instant access to new
products and ideas. More importantly we want them for their better living standards with increased values
in this ever-shrinking globe of ours. We are setting free the spirit of innovation.
PTCL is going to be your first choice in the future as well, just as it has been over the past six decades.
 
Business & Corporate Users:
For clear communication the first choice of business circles is PTCL telephone for local, nationwide and
international calling. Today businesses can have 10-100 lines with modern day services to meet their
needs. Now you get options like Caller-ID, call-forwarding, call-waiting, Call Barring, to name a few.
orporate Information
 
Management
 
Walid Irshaid
President & Chief Executive Officer
Muhammad Nehmatullah Toor
S.E.V.P (Finance) / Chief Financial Officer (C.F.O)
Mohammad  Nasrullah 
Chief Technical Officer (C.T.O)
Mr. Javed Mushtaq
Chief Information Officer (C.I.O)

Syed Mazhar Hussain

S.E.V.P (HR / Admin & Procurement)
Sikandar Naqi
S.E.V.P (Corporate Development)
Naveed Saeed
S.E.V.P (Commercial)
Mr Tariq Salman
S.E.V.P (Business Zone North)
Mr Abdullah Yousef
S.E.V.P Business Zone South
Mr Hamid Farooq
S.E.V.P Special Project
Farah Qamar
Company Secretary
Legal Affairs
Dr. Syed Mohammad Anwar Shah
 
Bankers
Askari Bank Limited
Citibank N.A.
Faysal Bank Limited
Habib Bank Limited
MCB Bank Limited
National Bank of PakistanRBS (formerly ABN AMRO)
Standard Chartered Bank Limited
United Bank Limited
 

Registered Office
PTCL Headquarters,

Block-E, Sector G-8/4,

Islamabad-44000, Pakistan.

Tel: +92-51-2263732 & 34

Fax: +92-51-2263733

E-mail:company.secretary@ptcl.net.pk
Web: www.ptcl.com.pk

Auditors
A.F. Ferguson & Co.
Chartered Accountants 
Ernst & Young Ford Rhodes Sidat Hyder, 
Chartered Accountants
 

Share Registrar
M/S FAMCO Associates (Pvt.) Limited

Ground Floor,

State Life Building 1-A

I . I Chundrigar Road
Karachi 74000

Tel: +92-21-2422344, 2467406

Fax: +92-21-2428310

 Board of Directors
  Mr. Naguibullah Malik
Chairman PTCL Board
Secretary IT & Telecom Division, Ministry of Information Technology
Government of Pakistan, 
Islamabad
 

     

    Mr. Abdulrahim Abdulla Abdulrahim Al Nooryani

Chairman & Chief Executive Officer, 
Etisalat International Pakistan L.L.C 
Executive Vice President Contracts & Administration 
Etisalat, UAE.

     

   
Mr. Salman Siddique
Secretary (Finance), Ministry of Finance
Government of Pakistan, 
Islamabad 
 
     

  Mr. Abdulaziz Ahmed Saleh Ahmed Al Sawaleh

Chief Human Resources Officer
Etisalat, UAE

     

   Mr. Mushtaq Ahmad Bhatti

Member Telecom
Government of Pakistan,
Islamabad

     

  Mr. Fadhil Mohamed Erhama Al Ansari

Executive Vice President Engineering
Etisalat, UAE

     

  Mr. Khursheed Ahmed Junejo

Ambassador, Embassy of Pakistan
Abu Dhabi, UAE

     

  Mr. Abdulaziz Hamad Omran Taryam

General Manager, Northern Emirates
Etisalat, UAE

     
     Dr. Ahmed Al Jarwan
General Manager
Real Estate
Etisalat, UAE

     

    Ms. Farah Qamar

Company Secretary PTCL
PTCL Headquarters, 
Islamabad

Other business specific services include:

0800-Toll free number, 0900-Preminum rate services, VPN-Virtual Private Network, Audio Conference
Service, Digital Cross Connect (DXX), ISDN (Policy), Teleplus(ISDN/BRI), Digital Phone Facilities/
Modification Charges, UAN, UIN.
 
Nationwide Infrastructure:
We have the largest Copper infrastructure spread over every city, town and village of Pakistan with over
million installed lines.
The network has over 6 million PSTN lines installed across Pakistan with more than 3 million working.
Furthermore installed capacity of broadband is more than 0.6 million ports spread across 414 cities and
town of the country 
National Long-haul Core Network:
We have over 10,400 km fully redundant, fiber optics DWDM backbone network. It connects over 840
cities and towns with 270G bandwidth.
 
Carriers Services
As carriers-carrier, we provide the core infrastructure services to the cellular, LDIs, Local Loop operators,
ISPs, Call Centers and payphone operators.

We provide all carrier services, right from inter-connects and telehousing to DPLC and IPLC connectivity.
Our interconnect services are provided from our 3200 exchange locations that connect your carriers
networks domestically, in addition to providing IPLC bandwidths to connect you internationally through our
four international gateways and SEA-ME-WE3 and SEA-ME-WE4 international submarine, also IMWE
submarine cable will be added by the end of the year.

Furthermore to provide connectivity to operators in the extreme remote areas of the country, PTCL
launched its state of the art satellite service (Skylink).
PTCL satellite service (Skylink) is provided using the Intelsat Satellite System, an undisputed leader in
satellite communications.
Corporate Responsibility
 
PTCL employees donate One-Day salary for IDPs
Pakistan Telecommunication Company Limited employees have contributed their one day salary that amounts Rs. 20
million for the support of internally displaced people of Swat and other affected areas.
CEO and President of PTCL Mr. Walid Irshaid called on Prime Minister Syed Yousuf Raza Gilani at PM’s House and
presented him a cheque of Rs. 20 million on behalf of PTCL employees for PM’s Special Fund for the Relief of
Victims of Terrorism.
While thanking PTCL employees for their generous contribution and appreciating their willingness to help IDPs, Mr.
Waild Irshaid said that PTCL employees have exhibited their profound sense of sharing and empathy on this
occasion. This highly speaks of the strong commitment of our employees with this national cause.”
“Contribution from our employees during these days specially donating one day salary for IDPs in these testing times
shall be greatly helpful in mitigating IDPs miseries and will go a long way in their rehabilitation process.
 
Donation to SOS Villages

PTCL keeping with its healthy tradition of supporting non-governmental organisations recently donated a
sum of Rs.2.5 million to the SOS Villages. As most people would be aware, SOS is an organisation that
looks after the well-being and education of orphans and the destitute. 

Last year, PTCL organised a special event at the SOS Village Rawalpindi, which the then Prime Minister
of Pakistan, Mr. Shaukat Aziz, attended. He handed over a cheque of Rs.2.5 million, donated by PTCL for
this noble cause, to the SOS Children’s Village. 

PTCL as a socially aware and responsible entity is determined to do its utmost in furthering worthy
causes that contribute to the lives of individuals and help better the standards of society as a whole.

Scholarships for Persons with Disabilities

Another recent CSR initiative taken by PTCL was announced at the World Telecommunication Day held
on May 17, 2008. This year the worldwide theme for the Day was “Connecting Persons with Disabilities.”
To raise awareness of this theme and support initiates focusing on less privileged persons, PTCL chose
to become the lead sponsor of the World Telecom Day event in Islamabad contributing PKR 6.8 Million.

During his address at the event, PTCL’s President/CEO, Mr. Walid Irshaid announced five academic
scholarships per year for persons with disabilities so that they could pursue their career of choice by
obtaining higher education at any university with Pakistan. PTCL would bear the full tuition costs and
living expenses of those awarded these scholarships. PKR 1.5Million was announced focusing on the
education of the special people

Collaboration with Universal Service Fund (USF)

The Universal Service Fund (USF) and PTCL have entered in a contract to provide basic telephony and
data services to the population in the yet un-served areas of Baluchistan districts of Pishin, Killa Abdullah
and Quetta. PTCL is making consistent efforts to enhance Pakistan’s capacity to develop and produce a
globally competitive telecom sector and industry.

Making a determined effort develop Pishin, a far flung area of Baluchistan is a clear manifestation of
PTCL’s resolve to bridge the digital divide. With the support of USF, PTCL is set to extend the benefits of
its ubiquitous network coverage to the under-served communities in the un-served areas. PTCL is
contributing Rs. 149 million to this endeavor in an effort to bring information and communication
technology to the remotest areas. The total costs of the projects is PKR 2000 Million out of which PTCL
contribution is PKR 1275 Million while USFCo contribution is PKR 725 Million.
Thus, PTCL, as a socially responsible corporate entity, has been pursuing different social causes
touching on areas of culture, sports, music, environment and general welfare by supporting different
initiatives. As such, PTCL’s CSR activities and new ventures are warmly welcomed.

Donation to Earthquake victims in Balochistan

Earthquake struck the western telecom region Quetta leaving terrifying effects in the region. Mr. Walid
Irshaid President & CEO PTCL donated Rs.10 Million for the reconstruction and rehabilitation of the area.

Donation to Benazir Income Support Program

Mr.Walid Irshaid President & CEO PTCL donated Rs.10 Million to the Benazir Income Support Program.
This program directly focuses on the poor populace of Pakistan.  

Sponsoring Event at LUMS

PTCL was the lead sponsor for Synergies 2008; the 1st ever Business School Competition in Pakistan
organized by Lahore University of Management Sciences costing PKR 1 Million.

PTCL President Mr. Walid Irshaid announces Rs 10 Million for National Press
Club Islamabad

The president of PTCL, Walid Irshaid has said that PTCL was still one of the most profitable National
organizations, despite all economic and financial crisis and back draws.
Addressing the inaugural of the new building, alongside president NPC (National press Club), Tariq
Chaudhry, general secretary Afzal Butt, and other luminaries, including SEVP PTCL Sikandar Naqi, EVP
Ali Qadir Gilani. Walid Irshaid expressed the company's willingness and readiness to tackle any
impending challenges with élan and preparedness.
Mr. Walid Irshaid  also assured press club about his full cooperation and assistance, and during the lunch
hosted in his honor by NPC also announced a grant of Rs. 10 million,  DSL Internet services, IPTV and
other facilities
He said that PTCL would continue to work for betterment of media in Pakistan, and also lauded media
services rendered during the last few years 

PTCL Gets Environment Friendly

The Pakistan Telecommunication Company Limited (PTCL) has decided to introduce a new bill format for
its customers, effective February 2009.
This decision was taken to ensure that PTCL stir towards adopting environmental-friendly and customer-
friendly policies inline with the government of Pakistan's efforts, which recommends companies and
institutions to go green.
This initiative of PTCL also coincides with the Government’s decision to celebrate 2009 as the
"Environment Year". PTCL's decision to reduce the number of billing pages is an environment friendly
initiative and is a way forward towards becoming a paperless enterprise. 
According to Dr. Sadik Al-Jadir, SEVP Commercial PTCL, preceding bill format comprising multiple
pages, would be replaced with a new one-page bill format, thus packing all the essential billing details on
a single page. This single page bill format would help save, at least 12 million papers every month that
are being used for printing the billing details.   
To facilitate the customers, itemized billing details would remain obtainable and accessible. Customers
would be able to obtain their itemized billing details by visiting any customer service centre of PTCL and
would also be able to access essential billing details through IVR by dialing 1200. PTCL Call center is
also expected to start taking orders from customers for their itemized billing details. Subsequently, these
details would be delivered to the customers through courier within a certain time frame.
Dr. Sadik said, “PTCL is determined to improve and build good relationship with its customers by
providing novel and superior telecom products and services to its valued customers and is striving hard to
meet their expectations.”

PTCL, CISCO and NUST to establish Center of Excellence for Internet

Technologies

Islamabad: Under the banner of PTCL, CISCO and NUST, Center of Excellence for Internet Technologies
is being established at NUST SEECS, Islamabad. The Center – a brainchild of Mr Walid Irshaid,
President and CEO, PTCL - is to be set up in the state of the art. An MoU to this effect was signed
yesterday by the three parties, with the Chief Guest being Dr Ata ur Rahman, Chairman HEC. The
occasion was also graced by high officials from public sector, academia and industrial organizations. The
ceremony was a huge success and PTCL, CISCO and NUST’s leading role in taking up new challenges
to improve the quality of IT education in Pakistan was greatly lauded by members of academia, industry
and the media present at the ceremony.

Mr Sikander Naqi Executive Vice President Corporate Development speaking on the occasion said that
by setting up such a Center, PTCL will be able to benefit from world class research that will be of
immense value to them. In addition, the human resources that will be developed at this Center will be able
to export their skills and expertise to the region and beyond. This will spur growth in the Pakistani IT
sector, and will contribute towards enhancing the quality and quantity of exportable IT related skills to the
global marketplace.

The Center, staffed by researchers from NUST, will work closely with Cisco engineers in the US who will
provide the thematic direction of the joint research. The Center’s research is to be funded by the National
ICT R&D fund. Dr. Qasim Sheikh, the CEO of ICT R&D fund, stated that his organization is pleased that
PTCL, NUST and CISCO are forming a joint research group that will work on significant problems that are
relevant to Pakistan. A research project under similar arrangements, funded by the National ICT R&D
Fund, is currently underway with Cisco scientists and Pakistani researchers collaborating to develop open
source tools for performance monitoring of network traffic. The output of this work has already generated
An application for a US patent is being filed as a result of the work carried out during the course of that
research. In addition to its research ambitions, the Center will also be providing high quality professional
training courses to PTCL and other telecom companies.

 
White Label Services:
PTCL customers can now provide uninterrupted services to their clients without undertaking large scale
investment in infrastructure or developing expertise in their own network.
PTCL White Label Services are focused on speed and simplicity at minimal capex. This will enable our
customer to offer their own branded WLL, DSL etc to customers nationally, together with an array of key
support services.
 
EVO Wireless Broadband
PTCL EVO 3G Wireless Broadband is Pakistan’s fastest wireless internet which offers its customers –
“superior 3G internet experience”. Evo Wireless Broadband is enabling the wireless broadband revolution
in Pakistan with flexibility to roam freely like never before. PTCL Evo has revolutionized the way people
connect to the internet by offering true mobility. PTCL Evo is currently offering its services in more than 18
cities on EV-DO technology offering speeds up to 3.1 Mbps. PTCL Evo gives its customers the advantage
of nationwide roaming with seamless internet connectivity across Pakistan. The coverage of Evo is not
limited to 18 cities as Evo customers can enjoy CDMA-1X data rates of up to 153.6 Kbps at more than
1000 destinations across Pakistan.
The portable, small & stylish Evo USB device is a multipurpose device which not only delivers fastest
wireless internet but can also be used for Voice Calls by inserting a Vfone SIM and for data storage by
inserting a standard Micro SD Card
 
Broadband Pakistan
PTCL Broadband is the largest and the fastest growing Broadband service in Pakistan. Since its launch
on 19th May 2007, PTCL has acquired approximately 432,821Broadband customers in over 414 cities
and towns across Pakistan, leading the proliferation and awareness of Broadband services across
Pakistan.
With its entry in this market segment, PTCL opened up a broadband culture in Pakistan, where till a
couple of years back there was very little awareness in the country about broadband & high speed
internet services. PTCL made the broadband technology affordable by lowering the barriers to entry, by
geographically bringing the service within the reach of a common user across Pakistan and by continuous
improvements in  customer care for the service.
Unique offers that makes PTCL’s Broadband unmatchable are special packages for the student segment,
One time Installation charges of Rs. 500. The installation charges are applicable from July 1,2010,
Availability of Wifi Modems, FREE dial up service for its Broadband customers and FREE access to
movies, music, classical Pakistani dramas, cricket matches, online gaming, educational and religious
content on PTCL’s entertainment portal ‘BUZZ’, (the access to PTCL Buzz & Gaming lounge is exclusive
to PTCL Broadband subscribers). PTCL also offers multiple FREE personalized e-mail accounts
exclusively to its broadband users. In addition, PTCL recently doubled its broadband speed for all its
existing and new customers at the same price, making 1 MB as its minimum offered speed.
For a connection you simply dial 0800 8 0800 or visit www.ptcl.com.pk
 
IPTV Service (Smart TV):
PTCL SMART TVUsing its state of the art Broadband network, PTCL entered the media sector on 14th
August 2008, by launching a digital interactive television service for the first time in Pakistan. Employing
the IPTV (Internet Protocol TV) technology, PTCL brought Pakistan in the list of a few countries across
the globe that offer this state of the art interactive TV service to its subscribers.
Branded under ‘PTCL Smart Line’, the service includes Interactive Television, Broadband and voice
telephony all at the same time on PTCL’s telephone line. Besides offering the highest digital quality TV
picture, the most revolutionary section of this offering is the ability to ‘rewind’ and ‘pause’ live TV channels
through TSTV ( Time Shift Television) feature, the ability to block / unblock any TV channel for parental
lock and the ability to search through video on demand content. Currently PTCL Smart TV offers its
viewers 125 live channels and over  500 Movie titles through its Videoon Demand service’. The service is
available in 16 cities including  Karachi - Lahore - Islamabad - Rawalpindi - Gujranwala - Faisalabad -
Peshawar - Sialkot - Multan - Sargodha - Jehlum - Wah Cantt - Taxila - Hyderabad - Abbotaba and
Sukkur however it is planned to be expanded to all the major cities and towns across Pakistan during the
year  2010
 
Pak Internet Exchange:
It is the only IP enabled network with 40 (number increase) point-of-presences (POP) in 26 cities. The
existing 16G active bandwidth is used for internet, data, video and video-conferencing services and for
voice of LDI. All PTCL Broadband users, narrow band users, corporates, mobile operators, and ISP are
connected to this network.
V-fone:
PTCL also continues to be the largest CDMA operator in the country with approximately 1.25 million V-
fone customers.
It offers fixed wireless telephone for your homes & business. With CDMA2000 1X technology, ours is the
largest WLL network with a capacity of 2.6M, covering over 10,000 urban & rural areas. The network is
already enabled for Voice, Dialup-Internet access (153.6kbps) and EVDO Broadband.
V-fone can be bought from our franchises or by dialing 1236 and it will be delivered within 48-72 hours.
 
International Network
SEAMEWE-3 Submarine Cable System:
PTCL is a member of SEAMEWE 3 Cable Consortium with its Cable Landing Station at Karachi. SMW-3
cable connects 39 cable landing stations in 33 countries and four continents. SMW-3 is the longest
system of the world with a total length of 39,000 Km.
 
SMW-4 Submarine Cable System:

SMW-4 is a relatively new submarine cable system (inaugurated in December 2005) and links 14
countries with 16 landing stations across Europe, Middle East and Asia. The system is using Terabit
DWDM technology to achieve. The link between any two destinations is STM-1. SMW-4 is designed for
relatively higher traffic volumes.
I ME WE cable details and Status with Map:

IMEWE Submarine Cable is a Tera bit capacity submarine cable system connecting India to Western
Europe through Middle East. The Cable system is 13,000 km long with 10 landing points in 8 countries. 
Satellite Communication:

PTCL has Intelsat Standard Earth Stations near Karachi and Islamabad. These installations provide the
diversity for International voice connectivity and also work as Hub for domestic satellite users. There are
four Intelsat Standard B Earth Stations at Islamabad, Gilgit, Skardu and Gwadar.
essage
We believe that the role of training and development in a service involved organization is many times
more in comparison with what it has in a manufacturing involved organization.
This role becomes more significant in a situation where the need to transform organizational culture is
identified as the most glaring problem and the most difficult impediment on the way to organizational
growth. PTCL employees are a great asset not only for the company but also for the country. Their
marvelous potential is yet to be exploited. Their skills need to be developed, their expertise need to be
updated for which training and development department is at their disposal to cater their training needs.
We assure that we, training and development team would never miss an opportunity to contribute towards
the betterment of the company. Training and Developments is playing an essential role in changing PTCL
from a government sector organization to corporate sector company. We consider every employee of the
company as our customer and firmly believe that meeting their expectation would help us achieve
customer satisfaction. We look forward to your input for making our endeavors more effective.
 
We would like to take this opportunity to salute all our workers and employees especially those who are
working in the field and assure them that the management is fully aware of their dedication and hard work
and appreciates their performance and want to make them more skillful and improve their expertise
through different trainings.
In this spirit We assure that T&D Training and Development has a clear road map of activities and is
committed to provide high quality trainings for the development of every single employee. We promise
that your support and cooperation coupled with our hard work will bring epoch making triumphs and
prosperity for PTCL.
 
And we will make you all “Feel the difference”
Financials
PTCL Stock Price
Symbol PTC Open Rate 19.55
Bid Volume 295 Bid Price 19.58
Ask Volume 2500 Ask Price 19.59
High Rate 19.74 Low Rate 19.40
Current Rate 19.58 Turnover 177419
Price Change 0.03 Percent Change 0.15%

Outstanding Shares 3774000000 Market Capitalization 73894920000

1ST QUARTER REPORT 2010
1ST QUARTER REPORT 2010   [ File Size: 4.04 MB ]

PTCL ANNUAL REPORT 2010

Corporate information   [ File Size: 2.40 MB ]
Financial Highlights   [ File Size: 2.25 MB ]
CEO's Message   [ File Size: 1.08 MB ]
Directors Report   [ File Size: 7.68 MB ]
Board Committees and statement Compliance   [ File Size: 1.83 MB ]
Financial Statements for the period ended June 30, 2010   [ File Size: 700.78 KB ]

PTCL 3rd Quarter Final Report

PTCL 3rd Quarter Final Report   [ File Size: 5.78 MB ]

PTCL 2nd Quarter Report 2009

2nd Quarter Report for the period ended December 31, 2009   [ File Size: 4.37 MB ]

PTCL 1st Quarter Report 2009

PTCL 1st Quarters Report for the period ended September 30, 2009   [ File Size: 2.50 MB ]

PTCL Annual Report for the Period Ended June 30 2009

Corporate Information Pages   [ File Size: 2.92 MB ]
Directors Report   [ File Size: 1.69 MB ]
Company Financial Statement   [ File Size: 547.78 KB ]
Consolidated Financial Statement   [ File Size: 578.84 KB ]
Annexes   [ File Size: 449.17 KB ]

PTCL Quarterly Report for the Period Ended March 31 2009

Company Financial Statement   [ File Size: 4.72 MB ]
Groups Financial Statements   [ File Size: 2.70 MB ]

PTCL Quarterly report for the period ended December 31, 2008
PTCL Quarterly report for the period ended December 31, 2008   [ File Size: 4.10 MB ]
PTCL First Quarter's Report Sep 30 2008
PTCL First Quarter's Report Sep 30 2008   [ File Size: 16.32 MB ]

PTCL Annual Report for the Year ended June 30, 2008
Annual Report (year ended of June 30, 2008)   [ File Size: 7.12 MB ]
PTCL Accounts for the year ended June 30, 2008   [ File Size: 506.55 KB ]

3rd quarter report 31-03-2008

3rd quarter report 31-03-2008   [ File Size: 7.29 MB ]

Annual Report for year ended june 30, 2007

Annual Report 1 to 10   [ File Size: 1.13 MB ]
Annual Report 11 to 20   [ File Size: 546.20 KB ]
Annual Report 21 to 30   [ File Size: 581.56 KB ]
AnnualReport 31 to 36   [ File Size: 248.55 KB ]
Annual Report 37 to 123   [ File Size: 400.27 KB ]

PTCL 2nd Quarter's report for the period ended December 31, 2007
Director's Report   [ File Size: 1.70 MB ]
Company's Financial Statements   [ File Size: 3.43 MB ]
Group Consolidated Financial Statements   [ File Size: 2.40 MB ]

PTCL 1st Quarter's Report September 30, 2007

Directors Report & Company Financial   [ File Size: 141.77 KB ]
Group Consolidated Financial   [ File Size: 63.21 KB ]

PTCL Company Review 2007

Message by CEO   [ File Size: 71.93 KB ]
Corporate Information   [ File Size: 174.99 KB ]
Attendance of Directors   [ File Size: 31.87 KB ]
Board Committees   [ File Size: 29.29 KB ]
Directors Report   [ File Size: 299.36 KB ]
Auditors Report 2007   [ File Size: 34.63 KB ]
Auditors Review 2007   [ File Size: 34.63 KB ]
Board of Directors 2007   [ File Size: 117.06 KB ]
Operating Highlights 2007   [ File Size: 145.87 KB ]
Statement of Compliance CCG 2007   [ File Size: 57.42 KB ]

PTCL Financial Statements 2007

Auditors Report to Members 2007   [ File Size: 35.68 KB ]
Balance Sheet June30 2007   [ File Size: 36.09 KB ]
Cash Flow Statements June30 2007   [ File Size: 31.38 KB ]
Note Financial Statements June30 2007   [ File Size: 140.53 KB ]
Profit Loss June30 2007   [ File Size: 32.68 KB ]
Statement Change Equity June30 2007   [ File Size: 33.41 KB ]
Group Consolidated Financial Statements
Auditors Report Group 2007   [ File Size: 31.30 KB ]
Consolidated Balance Sheet Group June30 2007   [ File Size: 36.34 KB ]
Consolidated Cash Flow Group June30 2007   [ File Size: 32.51 KB ]
Consolidated Profit Loss Group June30 2007   [ File Size: 33.02 KB ]
Consolidated Statement Change Equity Group June30 2007   [ File Size: 33.76 KB ]
Note Consolidated Financial Statement Group June30 2007   [ File Size: 156.04 KB ]

Annexes 2007
Notice of 12th Annual General Meeting 2007   [ File Size: 39.62 KB ]
Pattern of Shareholding June30 2007   [ File Size: 45.57 KB ]

Half Yearly Report 2006 for the period ended December 31, 2006
Half Yearly Report 2006   [ File Size: 3.29 MB ]

Third Quarter Report for the period ended Mar 31, 2007
Third quarter's report for the period ended mar 31 2007   [ File Size: 2.56 MB ]

First Quarter Report - September 30, 2006

For the first Quarter Report - ended 30 September, 2006   [ File Size: 38.75 KB ]

PTCL Annual Report 2006 - June 30, 2006

Financial Report 2006   [ File Size: 10.55 MB ]

PTCL Subsidiaries
  Ufone (Pakistan Telecom Mobile Ltd) a wholly-owned subsidiary of PTCL
commenced its operations on    29th January 2001 as a GSM 900 service provider.
Since the outset, it has expanded its coverage and customer base at a rapid pace
and established itself as one of the leading cellular service providers in Pakistan.
Ufone is now considered to be one of the most active, aggressive and innovative players in the mobile
sector of Pakistan.
The growth of the cellular industry is a direct result of the successful implementation of the telecom
deregulation and cellular mobile policy by the Ministry of IT and Telecommunications (MOIT&T) and the
support, guidance and timely enforcement of regulatory process by the Pakistan Telecommunication
Authority (PTA). 
Privatization
The growth of the cellular sector in Pakistan can also be attributable to good governance policies of the
government of Pakistan and the Privatization Commission. In April 2006, Emirates Telecommunication
Corporation, which is commonly known as Etisalat, has assumed management control of ‘Pakistan
Telecommunication Company Limited – part of the $2.6bn deal to buy a 26% stake in PTCL. The
successful privatization of PTCL, and consequently Ufone, is hailed as ushering in a new era for
telecommunications in Pakistan.
Now, under the management of Etisalat, Ufone will concentrate on customer needs and benefits and is
more determined than ever to be the leading cellular player in the market. Ufone has been known for
providing superb propositions and quality service to its customers. With the new expected investment,
Ufone can now aggressively expand its network coverage.  
Key Accomplishments
Ufone has always played a pivotal role in the development of the cellular market in Pakistan. For the most
part, it has been a step ahead in introducing innovative products to the market. Ufone was a pioneer in
launching the GPRS services and Multi-media Messaging Service (MMS) in Pakistan, and lead the way in
introducing GPRS international roaming and prepaid international roaming for these services in the
Pakistani market.
Performance
As mobile users in the country have reached over 28 million at a very rapid pace, Ufone has maintained
itself as the 2nd largest cellular operator in Pakistan with a subscriber base of around 6.5 million and a
market share of nearly 25%. Ufone has seen a subscriber growth rate of over 200% in the last year, and
since the start of 2005 Ufone added nearly 5 million subscribers onto its network. A remarkable
achievement indeed, especially considering the fact that two new international players also entered into
the market in 2005. Subsequently the growth in subscriber base caused a healthy trend in revenues
which have doubled.
Brand
While keeping its tradition of being the trend setter in the industry, Ufone changed the image of mobile
phones from a luxury only affordable by the elite, to a necessity affordable by the common man. Since its
inception, Ufone has positioned its brand for masses. In keeping with the upcoming competition and
market dynamics, Ufone increased its focus on the youth segment (which comprises 50% of the
population), with the Prepay brand. By designing market focused products, Ufone’s brand team launched
aggressive campaigns, which further increased the brand equity. The new brand image gained huge
popularity amongst the targeted market. A recent marketing survey conducted by a prominent marketing
research company showed that Ufone has considerably increased its brand visibility and image. Ufone’s
Prepay brand is now considered to be one of the most favored brands by the youth market and is
followed by other mobile operators launching their respective brands for the youth market.
International Coverage
Ufone provides International Roaming facility with more than 150 international operators across 79
countries. Ufone has GPRS roaming agreements with several international operators and also provides
prepaid roaming facility to selective destinations.
Customer Service 
Ufone is proud to have an efficient and friendly customer service through 21 company-owned Sales &
Customer Service Centers and nearly 250 franchisees across the country. The outlets are able to service
the customers with innovative solutions, and are empowered with Web based franchise management
systems. Ufone is poised to face the ever increasing challenges of the market and is confident it will
attract new customers. It has the ability to retain its existing customer base with a high level of customer
satisfaction via optimum network service and a 24 hour call center facility.
Network Coverage
Ufone has always believed in a solid commitment to growth, security and reliability. Therefore, Ufone has
always balanced its expansion efforts and quality of service. With a total current investment of $400
Million, Ufone has network coverage in more than 260 cities and towns and across all major highways of
the country.
Ufone has been instrumental in the growth of the cellular market in Pakistan. It is a company committed to
excellence. Under the new vision of Etisalat and with the support and collaboration of its employees and
vendors, Ufone aspires to be the best in the market by offering customer focused products and a quality
service and sales network. 
 
 Maskatiya Communications
PTCL acquired Maskatiya Communications (Pvt) Limited (MAXCOM) during the year. MAXCOM is an
internet service provider operating in Karachi and some parts of Hyderabad. Its customer base is around
6,000 subscribers. The 100% shareholding of MAXCOM has been transferred in PTCL’s name.
MAXCOM customers are now eligible to enjoy superior PTCL broadband and other products and
services.
Free e-mail and anti spam service for Broadband Subscriber
Pakistan oldest and largest IP service provider brings you a mark of association.
Where every PTCL Broadband Connection get a free Personalized e-mail ID for life and enjoy the most
reliable, spam free service.

Click the following link to avail the Free Email account service:

Highlights:
 PTCL broadband customers will get a free for life personalized e-mail account with 50mb of space.
 Broadband keeps you connected to high speed internet all the time.
 Economical packages for students
 Special packages for corporate and individuals
 Access to free movies, music, classical Pakistan plays, famous cricket matches, educational and religious
contents exclusively for PTCL broadband customers.
 PTCL achieving the important milestone of taking broadband into over 414 cities/towns across Pakistan
 
 Press Advertisment

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Broadband Entertainment Portal (PTCL BUZZ)

Click the banner to enter the world of entertainment and fun.
 Now PTCL offers Pakistan's First Entertainment Portal completely free for its DSL Customers. Experience true
broadband entertainment, listen or download melodies, songs, watch classic movies, Cricket Matches, PTV
Plays , Online learning, Gaming, listen to religious Naats and lots of fun. 
Now your DSL connection is much more than just speed, it is entertainment and fun!

PTCL BUZZ is an entertainment portal which is FREE & EXCLUSIVELY AVAILABLE only for PTCL broadband
users. PTCL Buzz has a huge library of content including the best of English and Urdu movies, dramas, Sports, Live
radio, Religious programmes and over 10,000 songs to choose from.

PTCL BUZZ FAQs

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Broadband Pakistan (Unlimited)
PTCL Broadband is the largest and the fastest growing Broadband service in Pakistan.  Since its launch on 19th May
2007, PTCL has acquired  432,821 Broadband customers in over  414 cities and towns across Pakistan, leading the
proliferation and awareness of Broadband services across Pakistan. 
Experience the Internet at its fastest with high-speed access from Broadband Pakistan, simultaneously, enjoy Voice
service over the same telephone line without any extra cabling connections! Broadband Pakistan offers DSL service
with unmatched reliability, affordability and connectivity.
Features
 Cost effective Always On Internet access
 High speed data download
 Unlimited download
 Free Modem
 Convenient ordering on phone and web
 No upfront charges
 
"Broadband Pakistan is now available in over 414 cities/towns including Lahore, Karachi, Islamabad,
Rawalpindi, Quetta, Faisalabad, Multan, Hyderabad, Peshawar, Gujrat, Gujranwala and Bhawalpur.
With the option of subscribing to the speed of (1Mbps, 4Mbps, 6Mbps) and (8Mbps) packages, you can now choose
one that best suits your surfing style.
 

Packages
 

DSL-1 Mbps Unlimited DSL-4 Mbps Unlimited

Rs 1,199 / month Rs 1,999 / month

Free Unlimited download Free Unlimited download

 Free Modem Free Modem

Order Online Order Online

DSL-6 Mbps Unlimited DSL-8 Mbps Unlimited

Rs 4,999 / month Rs 6,999 / month

Free Unlimited download Free Unlimited download

Free Modem Free Modem

Order Online Order Online

 
 
Installation Charges
One time Installation charges of Rs. 500. The installation charges are applicable from July 1,2010

To subscribe to PTCL broadband service call 0800 80800

For complain registration please call 1218

BROADBAND FAQs

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Broadband Student Package

Dear customer now you can apply for PTCL broadband Student package through the following options:

Option 1 & 2: Order registration by submitting form at ‘PTCL OSS/CSCs’ OR emailing the form to ‘
PTCL Contact Center’.

1. Kindly visit the broadband student link and access the

formhttp://www.ptcl.com.pk/student/index.php
2. If your institute is registered with PTCL, then please process with the filling of the form. In case your
institution / university is not yet registered with PTCL then please request your institute / university administration to
do by calling 0800-80800.
3. After completing the form, press “Submit Your Request” tab.
4. A link will appear on the top of the page to download the form in PDF format. Please Download
the PDF file and have it printed.
5. This printed form has to be then validated (signed and stamped) by any of the following officials
of your institute/ university.
o Dean
o Principal
o Head of the Department
o Professor
o Lecturer
o Any faculty member or
o Administration staff of your institute

The completed and validated form can be taken to the PTCL One Stop Shops or customer services Centers for order
entry and validation. OR the completed and validated form can be scanned and emailed to the following email
address: student.broadband@ptcl.com.pk
Option 3 : Order Registration by calling PTCL Call Center

1.    The order can also be placed by calling contact center 0800-80800

2.    The call center agent will guide you through the procedure of order registration and validation of your
request by our CSR contacting your institute/university administration.