Professional Documents
Culture Documents
InSource Labor
Management System
Product Specifications
Introduction
Put your introduction here.
System Overview
The intent of this system is to provide a web-based lean labor management
interface that utilizes a user-based quality management system to obtain,
integrate, and manage quality skilled and semi-skilled contract labor.
Design Considerations
The following section presents the design considerations incumbent to this
system. First, see the mission statement (Table 1).
Key Business To become the vanguard in lean and agile labor management
Goals
Stakeholders
General Constraints
Will serve the following industries;
• Law
• IT
• Engineering
• General Business
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o Power Point Presentations
o Data Entry
o Manuscripts
o OCR Scanning/Clean-up
o PDF Conversions
o Academic Papers
o Correspondence
o Manuals/Handbooks
• Management Services
o Schedule Management
o Contract Management
o Task Tracking
• Accounting
o Pricing/Estimates
o Invoice/Billing
o Order Processing
• General Administrative
o Business Correspondence
o Proofreading
o Shipping/Receiving
o Bulk Mailing
o Projects
o Legal Transcription
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• Misc.
o Deliverable submissions
o Response to inquiries
• Quality of work
o Errors
o Comprehensiveness/Thoroughness
o Usability
o Visual appeal
• Professionalism
o Etiquette
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23. View account balance/activity/history
24. Contact InSource to report problems
Will enable the Contractor to complete the following activities:
1. Learn about InSource
2. Register (provide references and appropriate documentation, list
skills, indicate industry, list experience, rate, etc.)
3. Edit user profile
4. Read and sign user agreements
5. Opt of InSource contract/contract release
6. Unregister
7. Log In/Log out
8. Indicate availability for work
9. Be alerted to job client-request
10. Request clarification on job description when alerted to a client-
request
11. Confirm and accept (or decline) a job
12. Report status of job progress to business client upon client request,
system prompting, and own initiative
13. Receive funds
14. View account balance/activity/history
15. Request arbitration for disputes
16. Contact InSource to report problems
Will enable the owner/administrator to complete the following activities:
1. Update site information
2. View client/contractor accounts (user profiles)
3. Track client/contractor activities (**define activities**)
4. Receive payment
5. Distribute/manage funds
6. Track payment activity
7. Be alerted to arbitration requests
8. Terminate user accounts
9. Edit user accounts and activity history (reset logins, etc.)
10. Manually select contractors for business clients
11. Respond to and interact with clients/contractors
Development Methods
The development of this system will employ a user-centered design approach,
in which the designers develop the system’s architecture and details through
iterative prototyping and testing.
System Specifications:
The following items are requirements of the system. The requirements are grouped by
user-type. The system will…
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Client
Contractor:
Owner/Administrator:
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• Allow administrator to receive payment
• Allow administrator to distribute/manage funds
• Allow administrator to track payment activity
• Alert administrator to arbitration requests
• Allow administrator to terminate user accounts
• Allow administrator to edit user accounts and activity history (reset
logins, etc.)
• Allow administrator to manually select contractors for business clients
• Allow administrator to respond to and interact with clients/contractors
System Architecture
The following sections describe 2 alternative architectural strategies; the first
is function based, and is focused on displaying information based on grouped
user activities; the second is hierarchy-based and presents information
according to its hierarchical position.
Strategy 1, “function-based”
The following is a proposed hierarchy for the architectural strategy 1.
1. Home
1.1. About Us
1.2. Testimonials
1.3. Fees
2. LogIn 1
3. Business Clients
4. Contractor
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4.4. Initiate dispute
5. Help
5.4. FAQ’s
6. Contact Us
7. Site Map 1 2
1
Available on all pages.
2
Not included in Global Menu.
Strategy 2, “hierarchy-based”
sfgs
Glossary
Bibliography