Professional Documents
Culture Documents
SWOT Analysis
Core
Enabling
low Supplemental
Time
Lag
Public or
Firm-Specific
Scientific
Not easily
duplicated
Industry-Specific
Diffused
among many
experts
3BA6 Computers and Society
Acquiring Skills and Knowledge
• Organised routines
– Less obvious dimension of core capabilities
• Behaviours rewarded: incentives, reward,
education etc.
• Less formal:
– learning “on the job” (not documented)
Opportunities Threats
New housing Lose business to mobile nets
Market to large customer base Wireless broadband for VoIP
Provide DSL Other phone service suppliers
Security services
Convert to VoIP