Professional Documents
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BSBCMN301A
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Exercise initiative in a business environment
a unit of the Certificate III in Business
BSB30101
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This unit covers the skills and knowledge required to exercise initiative and
influence others in a business environment. It includes making decisions in
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accordance with organisational requirements.
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ELEMENTS AND PERFORMANCE CRITERIA
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Exercise initiative in a business environment.
This unit covers the skills and knowledge required to exercise initiative and influence
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others in a business environment. It includes making decisions in accordance with
organisational requirements.
The elements and performance criteria, as specified in the Business Services Training
Package, are:
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Element Performance Criteria
1. Model high 1.1 own work practices are consistent with
standards of organisational requirements and with agreed roles
business practices and responsibilities
1.2 personal work goals are identified, prioritised and
pursued in accordance with organisation's goals and
objectives
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organisational requirements
2.4 coaching and mentoring assistance is provided to
individuals and groups to support the achievement of
work priorities
2.5 encouragement is provided to others to develop
innovative practices and strategies consistent with
3. Make informed
decisions
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3.1
organisational requirements
regular performance feedback is provided to
individuals and groups in accordance with
organisational requirements
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This section includes:
• General information about assessment
• The assessment task for this unit
• A copy of the template your tutor will use to assess your work.
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If you have any concerns about the assessment process or do not think that you have
been assessed fairly, please refer to your tutor.
This unit is part of a nationally recognised training package qualification. This means that
in order to be awarded qualification you need to complete an assessment task that shows
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that you have achieved the performance criteria for the unit. If you have any questions
about the assessment please contact one of the tutors. We are here to help you.
Assessment is part of the learning experience. The resource materials are an important
part of this experience and tutors will be seeking evidence of your reading in your
answers. Tutors will also look for evidence of your ability to reflect on the readings and
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It is also important that you address the performance criteria. This means that you
should familiarise yourself with the performance criteria for the unit before you begin
and spend some time considering these in terms of the assessment questions. This will
help you to focus on the required elements.
Your assessment work will be competed on task sheets provided in this workbook.
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Date Submitted: ………………………
1.1
1.2
1.3
1.4
1.5
2.1
Attempts work
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required
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2.2
2.3
2.4
2.5
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Comment
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Tutor’s Signature:
Date Returned:
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Please feel free to be honest as your comments will
remain confidential and will be used to benefit future
participants.
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By external studies
A mixture of classes and external studies
Please give a mark between 1 and 5 for this unit under each of the following headings
(1 very bad through to 5 very good):
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HEADING MARK
Interesting 1 2 3 4 5
Relevant to my work 1 2 3 4 5
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Comments
……………………………………………………………………………………………………..
……………………………………………………………………………………………………...
……………………………………………………………………………………………………...
Thank you.
This resource guides you through the unit. The exercises in this workbook are the
assessment requirements, so consider them carefully.
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Job Description
It is important that your work practices are consistent with your roles and
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responsibilities. These are most commonly defined in a “job description”, sometimes
referred to as a “position profile”.
Look at the sample volunteer job description and paid work position profile on the
next pages. The format used for job descriptions varies, but the key elements that
must be included are:
Tasks to be completed
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Name of the supervisor
Benefits to the worker (wage for a paid worker, other benefits for a volunteer).
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BSBCMN301A Exercise initiative in a business environment © NSW DET 2004
Sample Volunteer Job Description
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The purpose of the job is to:
......................................................................................................................................
......................................................................................................................................
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......................................................................................................................................
The tasks to be performed are:
......................................................................................................................................
......................................................................................................................................
......................................................................................................................................
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Estimated total hours are ……….. per week/fortnight/month
On ……………… day(s) at …………….. time(s)
Line of reporting:
......................................................................................................................................
Desirable qualifications/skills/attributes :
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......................................................................................................................................
......................................................................................................................................
......................................................................................................................................
Benefits this job can offer you
......................................................................................................................................
......................................................................................................................................
......................................................................................................................................
Special Conditions:
(include here requirements such as attendance at meetings, confidentiality, out of
pocket expenses, training, insurance cover.)
......................................................................................................................................
......................................................................................................................................
......................................................................................................................................
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BSBCMN301A Exercise initiative in a business environment © NSW DET 2004
Sample Paid Work Position Profile
Position title:
Reports to:
Reporting positions:
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Date: Authorised by:
Key Tasks
(delegated where possible to indicated
support staff)
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BSBCMN301A Exercise initiative in a business environment © NSW DET 2004
Activity 1.1
Do you have a job description? If you are unsure ask your supervisor.
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Yes
No
Tasks to be completed
yes / no
yes / no
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Benefits to the worker yes / no
If you do not have a job description, ask your supervisor what are your three main
tasks and list them here.
1. …………………………………………………………………………………
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2. …………………………………………………………………………………
3. …………………………………………………………………………………
Organisational Requirements
It is also important that your work practices are consistent with your organisation's
requirements. Each organisation has its own requirements for the ways in which it will
operate.
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BSBCMN301A Exercise initiative in a business environment © NSW DET 2004