Mgt111 Collection of Old Papers

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MGT111 Public Administration/Management

Final Term Examination – Spring 2005
Time Allowed: 150 Minutes
Instruction
Please read the following instructions carefully before

attempting any of the questions:
1. Attempt all questions. Marks are written adjacent to
each question.
2. Do not ask any questions about the contents of this
examination from anyone.
a. If you think that there is something wrong with any
of the questions, attempt it to the best of your
understanding.
b. If you believe that some essential piece of
information is missing, make an appropriate
assumption and use it to solve the problem.
c. Write all steps, missing steps may lead to deduction of marks.
**WARNING: Please note that Virtual University takes serious

note of unfair means. Anyone found involved in cheating will get
an 'F' grade in this course. Every paper has five subjective
questions and 10 objective questions.
Total Marks: 60 Total Questions: 15

Question No. 1 Marks : 01
One purpose of formal appraisal is:

o Inform employee
o To let employee know formally about their current performance
o Formal appraisal & informal appraisal
o Guide employee
Performance appraisal means:
o Evaluation or checking the work of employees over a period of

time
o To check the work of employee
o To supervise employees
o Communicating with employees
In Performance - Outcome expectancy individual's expects

o Reward or punishment
o Attach a degree of importance to work
o Consequence of their behavior
o Difficulty in work
The leader has to perform two functions i.e. communication and task -
related function
o True
o False
The conflicts of groups are resolved in norming stage

o True
o False

Explain the types of power that are used in the organization. Give example
of each type of power. From where do managers/civil servants derive
power? vujannat.ning
What is Budget? Explain Zero based Budgeting
Musgrave calls government sector as "public household". One of the

objectives of this household is:
o Fiscal Policy
o Provision of goods and service
o Distribution of income & wealth
o Public finance
Small groups move through ------------------- stages of development:
o Six
o Three
o Five
o Two
Performance appraisal means to evaluate judge or check the work of

employees over a period of time and then inform about achievement and
non achievement of objective
o True
o False
Aldefer broke down needs into three categories i.e. existence, relatedness
and growth
o True
o False
The concept of reward and punishment to modify behavior is explained by

human relation theory.
o True
o False
Explain the importance of motivation for manager. What are assumptions

about motivation?
What were the basic reasons for reform for New Public Management in
developed countries?
What is the purpose of formal appraisal? Explain 4 C's Model and its
importance for HRM.
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MGT111 Introduction to Public Administration

Final Term Examination – Spring 2006
Time Allowed: 150 Minutes
Frederick W. Taylor gave fourteen general principles of management.

• True
• False
Job specification is essential for every position. How will you specify it as e-lecturer?
What are the traditional functions of a government?
Evaluating or checking an employee’s work over a period of time is called

……………….
• Compensation
• Competence
• Performance appraisal
• Monitoring
……………is the levies charged by government as its source of income.

• Tax
• Revenue
• Income
• None of the given option
………………… is the examination of financial records of an organization after transactions

have taken place at the end of financial year. It reviews whether the rules of accounts were
applied or not.
• Audit
• Monitoring
• Documentation
• None of the given options
There are …………. Number of stages involved in the development of a team of small
group.
………………………..means, solidarity together of members of a group.

Lateral communication usually follows the pattern of work flow in the organization occurring
between members of the work group.
• True
• false
How will you communicate interpersonally?
Najma has been selected as a manager of an organization. What steps should she be taking
to manage external components?
Question No. 12 Marks :

10
If you are acting as a team leader; what will you do for Team Development to increase the
productivity and performance of your team?

Which of the following is not a direct tax?
• Income tax
• Wealth tax
• Capital tax
• Sales tax
…………………..is one of the important external agency, which exercises control over
administration Price equals marginal cost.
• Legislation
• Judiciary
• Executive control
• Top management control
………………….is the style of leadership which is more concerned with employee

characteristics and adopting the leadership style accordingly.
• Situational leadership style
• Transactional style
• Employee centered style
Articles 90-99 of the constitution of 1973 gave the provision for …………
• Rules of Human Being in society
• Rules of Government in security
• Rules of law
• Rules of Business

means the changing roles and relationship in a group’s behavior, formation
Group Dynamics
and disbandment of a group. :
• True
• False
Question No. 18 Marks :

10
Make an analysis about the devolution plan and also analyze its implication on the political
structure of Pakistan?
…………………….is a branch of finance that deals with raising taxes and its expenditure by
the government.
• Establishment division
• Tax Department
• Public Finance
In 1990, the provincial share of Sindh was……………..% in NFC.

• 57.88
• 23.28
• 13.54
• 5.30
……………………………….is the theory which explains that people try to access the
response of actions and expect something in return.
• Theory X &Y
• Expectancy Theory
• Trait theory
• None of the given options.
………………. are the teams which are created to deal with a specific problem and
disbanded when the problem is solved.
…………………….is defined as the transmission of information/message from one person

to another or from one place to another place.
Herbert Simon focuses on decision making process.

• True
• False
What are the tiers of Government of Pakistan? Describe them?
Federal Public service commission is a ………………organization

• Promotion
• Rotation
• Placement
• Recruiting
Recurring expenditure which includes salaries of staff, payment of utilities and running day-
to-day expenditure of organization is …………………...
• Annual Budget statement
• Federal consolidated fund
• Non Development expenditure
……………….is a drive that moves an individual to meet his/her needs and attain his/her
satisfaction.
• Goal oriented behavior
• Need for achievement
• Motivation
• Desire
…………… means the dignity and integrity of individual is of supreme importance.

• Individualism
• Equality
• Liberty
According to Classical school “the institution of government should be ……………to

control the market.”
• Stron g
• Resourceful
• Powerful
• Effective
Question No. 31 Marks :1
………………….is a shared belief of a group of people that they can be effective as a group
and it keeps the people of that group together.
Job description means that individual possesses unique information and knowledge about his
job:
• True
• False
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FINALTERM EXAMINATION
SPRING 2007 Marks: 60
MGT111 - INTRODUCTION TO PUBLIC Time: 150min
ADMINISTRATION (Session - 5 )
StudentID/LoginID:
Student Name:
Center Name/Code:
Exam Date: Thursday, July 19, 2007
INSTRUCTIONS:
Please read the following instructions carefully before attempting any question:
• All questions are compulsory.
• This exam consists of 15 Multiple Choice Questions (MCQs) carrying 1 mark each,
5 True/False Statements carrying 1 mark each, 5 Fill in the Blanks carrying 1 mark
each, 5 Short Questions carrying 3 marks each and 2 Descriptive questions
carrying 10 marks each.
• For each Multiple Choice Question, read the available options and select which
you consider is the correct option, by clicking on the appropriate check box.
• Remember not to spend too much time on any MCQ / Fill in the Blank. Since all
MCQs / Fill in the Blanks carry equal marks, it is important to manage your time
and responses to exam questions effectively.
• Save your answer before proceeding to the next question.
• Do not ask any question about the contents of this examination from any one.
• A clock is given in the exam software. Software will automatically be closed at the
prescribed time.
• Do not click the “Finish button” while solving your paper. Once you clicked the
“Finish” button, you will not be able to access your paper again. Click it at the end
of your paper. That means you have submitted your complete paper.
• Use of mobile phone in exam center is strictly prohibited.
• Failure to comply with the Supervisor’s directions will result in your exam being
cancelled. Please comply with the Supervisor’s directions to avoid any unpleasant
event.
For Teacher's use only

Question 1 2 3 4 5 6 7 8 9 10 Total
Marks
Question 11 12 13 14 15 16 17 18 19 20
Marks
Question 21 22 23 24 25 26 27 28 29 30
Marks
Question 31 32
Marks
Question No: 1 ( Marks: 1 ) - Please choose one
Judiciary: (Supreme Court, Provincial Courts and Session Courts) laws.
► Execute
► Implement
► Make
► Interpret
A is a distinct area, division or branch of organization over which manager

has authority for performance of specified activities.
► Department
► Wing
► Franchise
► Cartel
According to “Planning is an organized attempt to anticipate and to

make rational arrangement for dealing with future problems by projecting trends.”
► Dimock and Dimock
► Bernard I. Chester
► Fedrik Taylor
► Elton Mayo
People have different and that influence/s their decision making.
► Personality
► Experiences
► Perception
► All of the given options
Every employee’s work is measured against the standards.
► Observed
► Performance
► Senior’s Employee
► Competitior’s
usually done by observation, communication, check work and immediate

feedback.
► Formal appraisal
► Informal appraisal
► Annual appraisal
► Merit appraisal
PER stands for
► Process Execution Report
► Performance Evolution Report
► Personnel Evolution Report
► Periodic Evolution Report
like "home" are excludable and divisible.
► Public Goods
► Private Goods
► Club Goods
► Common Goods
Higher direct taxes reduce .
► Saving
► Investment
► Disposable Income
► All of the given options
The is exercised by policy making, budgetary system and by

recruitment system.
► Judiciary Control
► Executive Control
► Public Control
► Financial Control
has three broad areas (1) reflex action like heart beat (2) habits
that are acquired and are difficult to change and (3) the act which has influence on others.
► Human Attitude
► Human Behaviour
► Human Aptitude
► None of the given Options
Two important leadership functions that a manager has to perform is task-related function and
.
► Social Function
► Organizational Function
► Informal Function
► Formal Function
Competition, interpersonal attraction and interaction create or solidarity

in teams.
► Norms
► Cohesiveness
► Social
► Consistency
Communication that flows between same levels of employees in organization is called

communication.
► Vertical
► Diagonal
► Lateral
► None of the given options

The union nazim becomes member of and naib nazim member of

.
► Zila Council, Tehsil Council
► Tehsil Council, Zila Council
► Town Council, City Council
► City Council, Town Council

Budget is a brief plan of income and expenses expected over a period of time.
► True
► False
Competence is an ability to perform on a particular job.

► True
► False
The sales tax is direct tax.
► True
► False
Union council has 5 seats for minority communities.
► True
► False
Human Resource Management is the management function and it is also staff function.
► True
► False
Question No: 21 ( Marks: 1 )
Sovereignty over the entire universe belongs to alone, and the authority to be
exercised by the people of Pakistan within limits prescribed by Him.
DPO stands for .
Negotiation is a process by which two parties interact to conflict

jointly.
may be standard salary, commission or fringe benefits.
People’s expectations of how difficult it will be to perform successfully, affect their decisions
about behavior is called as .

The 1973 Constitution of Pakistan contains the Fundamental Rights and Principles of Policies
which gives basic rights to citizen. Provide some articles pertaining to human dignity and respect.
Administrative accountability is the only feature of public administration to control and to keep
bureaucracy under close check. How internal control system of this feature is exercised?
Achievement, power and affiliation are the main sources of motivation in people. How you can
support Three Need Theory of McClelland.
“Committees and meetings of teams are big time – wasters” this statement is given by most of the
managers. How can you change these views by providing guidelines to make committees and team
meeting more effective?
How can a common citizen of a town participate in government functions?
How can you compare public finance and private finance?
Maslow considered as the main contributor of “Human Relation School and Behavioural School”.
He developed a theory of Human Needs. Explain the hierarchy of human needs of Maslow theory.
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MIDTERM EXAMINATION
SPRING 2007 Marks: 40
MGT111 - INTRODUCTION TO PUBLIC Time: 90min
ADMINISTRATION (Session - 4 )
StudentID/LoginID:
Student Name:
Center Name/Code:
Exam Date: Monday, April 30, 2007
INSTRUCTIONS:
Please read the following instructions carefully before attempting any question:
• All questions are compulsory.

• This exam consists of 10 Multiple Choice Questions (MCQs) carrying 1 mark each,
5 Fill in the Blanks carrying 1 mark each, 5 Short Questions carrying 3 marks each
and 1 Descriptive question carrying 10 marks.
• For each Multiple Choice Question, read the available options and select which
you consider is the correct options, by clicking on the appropriate check box.
• Remember not to spend too much time on any MCQ / Fill in the Blank. Since all
MCQs / Fill in the Blanks carry equal marks, it is important to manage your time
and responses to exam questions effectively.
• Save your answer before proceeding to the next question.
• Do not ask the question about the contents of this examination from any one.
• A clock is given in the exam software. Software will automatically be closed at
prescribed time.
• Do not click the “Finish button” while solving your paper. Once you clicked the
“Finish” button, you will not be able to access your paper again. Click it at the end
of your paper. That means you have submitted your complete paper.
• Failure to comply with the Supervisor’s directions will result in your exam being
cancelled. Please comply with the Supervisor’s directions to avoid any unpleasant
event.
For Teacher's use only

Question 1 2 3 4 5 6 7 8 9 10 Total
Marks
Question 11 12 13 14 15 16 17 18 19 20
Marks
Question 21
Marks
Egyptian Pyramids were constructed in .
► 1319 BC
► 1419 BC
► 1519 BC
► 1619 BC
F.W. Taylor is called the father of .
► Public Administration
► Management
► Scientific Management
► Administrative Science
Authority is that authority which one inherits.
► Charismatic
► Traditional
► Rational/Legal
► Formal
Human beings avoid responsibility. This is one of the three negative assumptions of X-theory
given by .
► F.W. Taylor
► Henry Feyol
► Maslow
► Douglas McGregor
In ancient times was the major source of wealth and collected as taxes.
► Gold Coins
► Animals
► Grain
► Silver
is the appointing authority for the post of Grade 3 to 16.
► President
► Prime Minister
► Ministry
► Head of Department
Article is about Courts which says that “There shall be a Supreme Court of
Pakistan, a High Court for each Province and such other courts as may be established by law.”
► 190
► 175
► 171
► 155
Planning is the word ‘prevoyance’, which means to look ahead.

► Latin
► French
► Greek
► English
is defined as determination of long term plan of an organization and

following course of action and allocation of resources necessary to achieve the goals.
► Rule
► Strategy
► Plan
► Programme
In bureaucratic form, there is no place of personal whims, fancies or .
► Rationality
► Irrational Sentiments
► Written Rules
► Merit
“Market produces goods and then market would not care about that production process of goods
which pollute the environment”; this is an example of .
It is generally believed that a number of people that a manager can effectively supervise are
between and .
The Indian Civil Service employee in sub-continent got training at ,

established in 1806 at Hailey Bury England.
is a force for achieving desired outcomes, but only as prescribed by the formal
hierarchy and reporting relationships.
A system transforms inputs into outputs through process.
For the purpose of understanding organizational political behaviour, Farrell and Peterson proposed
a three- dimensional typology. Explain the dimensions.
Douglas MacGregor presented a theory called “Theory X and Theory Y”. What are the positive
assumptions of that theory about human behaviour?
F.W. Taylor is called the ‘Father of Scientific Management’. The Shoveling Experiment’ was his
famous experiment. What were the outcomes of his experiment?
What are the main functions of Planning Commission?
Job analysis is an early step in the recruitment process. Explain the different components of job
analysis.
What is the structure of Ministry? Explain it with an example. vujannat.ning

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MGT111 Public Administration/Management

Please read the following instructions carefully before

**WARNING: Please note that Virtual University takes serious

Total Marks: 60 Total Questions: 15

One purpose of formal appraisal is:

Question No. 2 Marks : 01

Performance appraisal means:

o Evaluation or checking the work of employees over a period of

Question No. 3 Marks : 01

In Performance - Outcome expectancy individual's expects

Question No. 4 Marks : 01

Question No. 5 Marks : 0

The conflicts of groups are resolved in norming stage

Question No. 6 Marks : 10

Question No. 7 Marks : 10

What is Budget? Explain Zero based Budgeting

Question No. 8 Marks : 01

Musgrave calls government sector as "public household". One of the

Question No. 9 Marks : 01

Small groups move through ------------------- stages of development:

Question No. 10 Marks : 01

Performance appraisal means to evaluate judge or check the work of

Question No. 11 Marks : 01

The concept of reward and punishment to modify behavior is explained by

Explain the importance of motivation for manager. What are assumptions

Question No. 12 Marks : 10

Question No. 12 Marks : 10

MGT111 Introduction to Public Administration

Question No. 1 Marks : 1

Frederick W. Taylor gave fourteen general principles of management.

Question No. 2 Marks : 3

Question No. 3 Marks : 3

What are the traditional functions of a government?

Question No. 4 Marks : 1

Evaluating or checking an employee’s work over a period of time is called

Question No. 5 Marks : 1

……………is the levies charged by government as its source of income.

………………… is the examination of financial records of an organization after transactions

Question No. 7 Marks : 1

Question No. 8 Marks : 1

………………………..means, solidarity together of members of a group.

Question No. 10 Marks : 3

How will you communicate interpersonally?

Question No. 11 Marks : 3

Question No. 12 Marks :

Question No. 13 Marks : 1

Question No. 14 Marks : 1

Question No. 15 Marks : 1

………………….is the style of leadership which is more concerned with employee

Question No. 17 Marks : 1

Question No. 18 Marks :

Question No. 19 Marks : 1

Question No. 20 Marks : 1

In 1990, the provincial share of Sindh was……………..% in NFC.

Question No. 22 Marks : 1

Question No. 23 Marks : 1

…………………….is defined as the transmission of information/message from one person

Question No. 24 Marks : 1

Herbert Simon focuses on decision making process.

Question No. 25 Marks : 3

What are the tiers of Government of Pakistan? Describe them?

Question No. 26 Marks : 1

Federal Public service commission is a ………………organization